Evaluating the Institutional Sustainability of an Urban Water Utility : A Conceptual Framework and Research Directions

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dc.contributor.author
Kayaga, Sam
en_US
dc.contributor.author
Mugabi, Josses
en_US
dc.contributor.author
Kingdom, William
en_US
dc.date.accessioned
2013-11-19T19:05:21Z
en_US
dc.date.available
2013-11-19T19:05:21Z
en_US
dc.date.issued
2013-12
en_US
dc.identifier.citation
Utilities Policy
en_US
dc.identifier.issn
0957-1787
en_US
dc.identifier.uri
http://hdl.handle.net/10986/16304
en_US
dc.description.abstract
Institutional sustainability (IS) is critical to translating infrastructure investments into actual service delivery. This paper examines IS for urban water utilities, and how its progress could be tracked. Common conceptualisations of IS in extant literature were found inadequate from an evaluation stand point. We conceptualize IS as a capacity rather than a financial issue, and, consistent with a process-based approach, we propose a new evaluation tool – the water utility maturity (WUM) model – which is flexible and considers different levels of IS. The WUM model, which requires further validation/verification, was piloted in two water utilities in South Asia with positive feedback.
en_US
dc.language.iso
en_US
en_US
dc.publisher
Elsevier
en_US
dc.rights
Attribution-NonCommercial-NoDerivs 3.0 IGO
en_US
dc.rights.uri
http://creativecommons.org/licenses/by-nc-nd/3.0/igo
en_US
dc.subject
institutional capacity
en_US
dc.subject
institutional sustainability
en_US
dc.subject
Maturity model
en_US
dc.subject
urban water utilities
en_US
dc.title
Evaluating the Institutional Sustainability of an Urban Water Utility : A Conceptual Framework and Research Directions
en_US
dc.type
Journal Article
en_US
okr.volume
27
en_US
okr.date.disclosure
2015-09-18
en_US
okr.topic
Urban Development :: Urban Water & Waste Management
en_US
okr.sector
Water, sanitation and flood protection :: Sanitation
en_US
okr.sector
Water, sanitation and flood protection :: Water supply
en_US
okr.sector
Water, sanitation and flood protection :: Sewerage
en_US
okr.doctype
Publications & Research :: Journal Article
en_US
okr.doctype
Publications & Research
en_US
dc.rights.holder
World Bank
en_US
okr.peerreview
Academic Peer Review
en_US
okr.relation.associatedurl
http://www.sciencedirect.com/science/article/pii/S0957178713000398
en_US
okr.externalcontent
External Content
en_US
okr.journal.nbpages
15-27
en_US
okr.globalpractice
Water
en_US
okr.globalpractice
Social, Urban, Rural and Resilience
en_US
okr.googlescholar.linkpresent
yes

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