Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities

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collection.link.214
https://openknowledge.worldbank.org/handle/10986/11872
collection.name.214
Policy Notes
dc.contributor.author
Raja, Siddhartha
dc.contributor.author
Imaizumi, Saori
dc.contributor.author
Kelly, Tim
dc.contributor.author
Narimatsu, Junko
dc.contributor.author
Paradi-Guilford, Cecilia
dc.date.accessioned
2013-11-13T20:30:18Z
dc.date.available
2013-11-13T20:30:18Z
dc.date.issued
2013-09
dc.description.abstract
Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs by 2030 for unemployment to remain at current levels. ICT-enabled employment may help address some of this problem both by creating jobs in the ICT sector and by helping to make labor markets more inclusive, innovative, flexible, and transparent. What can governments do to prepare for these changes and maximize employment opportunities? This paper is a first step in an effort by the World Bank to understand how ICTs are shaping, changing, and transforming labor markets. It explores how governments and other stakeholders might respond to leverage the growth of ICTs to help increase employment opportunities. This paper is structured as follows: section 1 serves as an introduction; section 2 defines the scope, focusing on the types of employment opportunities due to ICT as a sector and as a tool; section 3 considers the impact of the ICT sector on software programming, IT services, and telecommunications; section 4 describes how ICTs as tools empower and include more workers in labor markets; section 5 analyzes the challenges and risks that appear alongside these opportunities; section 6 discusses human capital, infrastructure, financial, regulatory, and social systems that will enable ICT in employment; and section 7 identifies strategic themes for governments to consider as they maximize the gains from ICT's increasing role in the world of work.
en
dc.identifier.uri
http://hdl.handle.net/10986/16243
dc.language
English
dc.language.iso
en_US
dc.publisher
World Bank, Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo
dc.subject
ACCESS TO EDUCATION
dc.subject
ACCESS TO TECHNOLOGY
dc.subject
ADOPTION OF TECHNOLOGY
dc.subject
ADVERTISEMENTS
dc.subject
ADVERTISING
dc.subject
ANIMATION
dc.subject
APPLICATION DEVELOPMENT
dc.subject
AUTOMATION
dc.subject
AVERAGE WAGE
dc.subject
BASIC
dc.subject
BLOG
dc.subject
BROADBAND
dc.subject
BUSINESS CLIMATE
dc.subject
BUSINESS CYCLE
dc.subject
BUSINESS LEAD
dc.subject
BUSINESS MODELS
dc.subject
BUSINESS OPERATIONS
dc.subject
BUSINESS PROCESS
dc.subject
BUSINESS PROCESSES
dc.subject
BUSINESS-TO-BUSINESS
dc.subject
BUSINESS-TO-BUSINESS TRANSACTIONS
dc.subject
BUSINESSES
dc.subject
BUYER
dc.subject
CALL CENTER
dc.subject
CALL CENTERS
dc.subject
COLLEGE-EDUCATED WORKERS
dc.subject
COMMUNICATION TECHNOLOGIES
dc.subject
COMPETITIVENESS
dc.subject
COMPUTER PRICES
dc.subject
COMPUTER SYSTEMS
dc.subject
COMPUTERS
dc.subject
CONNECTIVITY
dc.subject
CONSUMER GOODS
dc.subject
CONTINGENT WORKERS
dc.subject
COPYRIGHT
dc.subject
CORE OPERATIONS
dc.subject
CREATING JOBS
dc.subject
CREDIT CARD
dc.subject
CREDIT CARD TRANSACTIONS
dc.subject
CUSTOMER SERVICE
dc.subject
DATA CENTERS
dc.subject
DATA ENTRY
dc.subject
DATA INTEGRITY
dc.subject
DATA PROCESSING
dc.subject
DIGITAL
dc.subject
DIGITAL DATA
dc.subject
DIGITAL DIVIDE
dc.subject
DIGITAL SERVICES
dc.subject
DIGITAL TECHNOLOGIES
dc.subject
DIGITIZATION
dc.subject
DIGITIZATION OF BUSINESS
dc.subject
DISPLACEMENT
dc.subject
DISPUTE RESOLUTION
dc.subject
DISTRIBUTION SYSTEM
dc.subject
DRIVERS
dc.subject
E-BUSINESS
dc.subject
E-BUSINESS SOLUTIONS
dc.subject
E-COMMERCE
dc.subject
E-GOVERNMENT
dc.subject
E-MAIL
dc.subject
ECONOMIC ACTIVITIES
dc.subject
ECONOMIC ACTIVITY
dc.subject
ELECTRICITY
dc.subject
EMPLOYMENT
dc.subject
EMPLOYMENT EFFECTS
dc.subject
EMPLOYMENT GROWTH
dc.subject
EMPLOYMENT IMPACT
dc.subject
EMPLOYMENT IMPACTS
dc.subject
EMPLOYMENT OPPORTUNITIES
dc.subject
EMPLOYMENT SERVICES
dc.subject
ENABLING ENVIRONMENT
dc.subject
ENTRY BARRIERS
dc.subject
EQUIPMENT
dc.subject
FINANCIAL SERVICES
dc.subject
FINANCIAL SYSTEMS
dc.subject
FINANCIAL TRANSACTIONS
dc.subject
FINDING EMPLOYMENT
dc.subject
FINDING JOBS
dc.subject
FINDING WORK
dc.subject
FUNCTIONALITIES
dc.subject
GLOBAL ECONOMY
dc.subject
GLOBAL MARKET
dc.subject
GLOBAL MARKETS
dc.subject
GLOBALIZATION
dc.subject
GROWTH PATH
dc.subject
GROWTH STRATEGIES
dc.subject
HARDWARE
dc.subject
HEALTH INSURANCE
dc.subject
HUMAN CAPITAL
dc.subject
ICT
dc.subject
IMAGES
dc.subject
INCOME EARNING
dc.subject
INFORMAL SECTOR
dc.subject
INFORMATION GAPS
dc.subject
INFORMATION SOCIETY
dc.subject
INFORMATION TECHNOLOGY
dc.subject
INNOVATION
dc.subject
INNOVATIONS
dc.subject
INTERFACES
dc.subject
INTERNATIONAL BUSINESS
dc.subject
INTERNATIONAL TELECOMMUNICATION
dc.subject
INTERNATIONAL TELECOMMUNICATIONS
dc.subject
INTERNET SERVICE PROVIDERS
dc.subject
IT SERVICES
dc.subject
JOB CREATION
dc.subject
JOB LOSSES
dc.subject
JOB OFFERS
dc.subject
JOB SEARCH
dc.subject
JOB SEARCH PROCESS
dc.subject
JOB SEARCHES
dc.subject
JOB SECURITY
dc.subject
JOB SEEKERS
dc.subject
JOB SKILLS
dc.subject
JOB VACANCIES
dc.subject
JOBS
dc.subject
KNOWLEDGE ECONOMY
dc.subject
KNOWLEDGE PRODUCTS
dc.subject
LABOR COSTS
dc.subject
LABOR FORCE
dc.subject
LABOR MARKET
dc.subject
LABOR MARKETS
dc.subject
LABOR MOBILITY
dc.subject
LABOR PRODUCTIVITY
dc.subject
LABOR REGULATIONS
dc.subject
LICENSES
dc.subject
LIMITED ACCESS
dc.subject
LOCAL LABOR MARKETS
dc.subject
LONG-TERM EMPLOYMENT
dc.subject
LONG-TERM EMPLOYMENT IMPACT
dc.subject
LOW EMPLOYMENT
dc.subject
MANPOWER
dc.subject
MANUFACTURING
dc.subject
MARKET DEMANDS
dc.subject
MARKET RESEARCH
dc.subject
MARKETING
dc.subject
MARKETPLACES
dc.subject
MATERIAL
dc.subject
MEDIUM ENTERPRISES
dc.subject
MESSAGING
dc.subject
MINIMUM WAGE
dc.subject
MOBILE APPLICATION
dc.subject
MOBILE APPLICATIONS
dc.subject
MOBILE DEVICES
dc.subject
MOBILE NETWORK
dc.subject
MOBILE NETWORKS
dc.subject
MOBILE PHONE
dc.subject
MOBILE PHONES
dc.subject
MOBILE TELEPHONE
dc.subject
MOBILE TELEPHONES
dc.subject
NETWORKS
dc.subject
OLDER WORKERS
dc.subject
ONLINE DISCUSSIONS
dc.subject
ONLINE RETAILER
dc.subject
ONLINE TRAINING
dc.subject
ONLINE TRANSACTIONS
dc.subject
OUTSOURCING
dc.subject
PAYMENT SYSTEMS
dc.subject
PDF
dc.subject
PEER-TO-PEER
dc.subject
PEOPLE WITH DISABILITIES
dc.subject
PERSONAL COMPUTER
dc.subject
PHOTO
dc.subject
PRIMARY SOURCE
dc.subject
PRIVATE EMPLOYMENT
dc.subject
PRIVATE PROVISION
dc.subject
PRIVATE SECTORS
dc.subject
PRODUCTIVITY
dc.subject
PRODUCTIVITY GAINS
dc.subject
PRODUCTIVITY GROWTH
dc.subject
PRODUCTIVITY IMPROVEMENTS
dc.subject
QUALITY MANAGEMENT
dc.subject
QUERIES
dc.subject
R&D
dc.subject
RADIO
dc.subject
REGULATORY SYSTEMS
dc.subject
RESULT
dc.subject
RESULTS
dc.subject
RETIREMENT
dc.subject
RSS
dc.subject
SALES CHANNEL
dc.subject
SEARCH
dc.subject
SEARCHES
dc.subject
SEMICONDUCTOR
dc.subject
SERVER
dc.subject
SERVER CONSOLIDATION
dc.subject
SERVICE SECTOR
dc.subject
SILICON
dc.subject
SKILLED EMPLOYEES
dc.subject
SKILLED LABOR
dc.subject
SKILLED WORKERS
dc.subject
SKILLED WORKFORCE
dc.subject
SKILLS DEVELOPMENT
dc.subject
SMART PHONES
dc.subject
SOCIAL SERVICES
dc.subject
SOFTWARE DEVELOPMENT
dc.subject
SOFTWARE PROGRAM
dc.subject
SOFTWARE PROGRAMMING
dc.subject
SUPPLY CHAIN
dc.subject
SUPPLY CHAINS
dc.subject
SYSTEMS INTEGRATION
dc.subject
TECHNOLOGICAL ADVANCES
dc.subject
TELECOMMUNICATION
dc.subject
TELECOMMUNICATIONS
dc.subject
TELECOMMUNICATIONS COMPANIES
dc.subject
TELECOMMUNICATIONS COMPANY
dc.subject
TELECOMMUNICATIONS NETWORKS
dc.subject
TELEPHONE
dc.subject
TELEPHONE SERVICES
dc.subject
TEMPORARY EMPLOYMENT
dc.subject
TOTAL EMPLOYMENT
dc.subject
TRADITIONAL BUSINESS
dc.subject
TRAINING PROGRAMS
dc.subject
TRANSACTION
dc.subject
TRANSLATION
dc.subject
TRANSPORT SYSTEMS
dc.subject
TURNAROUND TIME
dc.subject
UNEMPLOYED
dc.subject
UNEMPLOYMENT
dc.subject
USER
dc.subject
USERS
dc.subject
USES
dc.subject
VALUE CHAINS
dc.subject
VERIFICATION
dc.subject
VIDEO
dc.subject
VIRTUAL ORGANIZATION
dc.subject
WEB
dc.subject
WEB PROGRAMMING
dc.subject
WEB SERVICE
dc.subject
WEB SITES
dc.subject
WIRELESS
dc.subject
WIRELESS TECHNOLOGIES
dc.subject
WORK EXPERIENCE
dc.subject
WORKER
dc.subject
WORKERS
dc.title
Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities
en
okr.crosscuttingsolutionarea
Jobs
okr.date.disclosure
2013-09-09
okr.doctype
Publications & Research :: Working Paper
okr.doctype
Publications & Research
okr.docurl
http://documents.worldbank.org/curated/en/2013/09/18221189/connecting-work-information-communication-technologies-help-expand-employment-opportunities
okr.globalpractice
Transport and ICT
okr.globalpractice
Social Protection and Labor
okr.globalpractice
Trade and Competitiveness
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
000456286_20130909094536
okr.identifier.internaldocumentum
18221189
okr.identifier.report
80977
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2013/09/09/000456286_20130909094536/Rendered/PDF/809770WP0Conne00Box379814B00PUBLIC0.pdf
en
okr.topic
Information and Communication Technologies :: ICT Policy and Strategies
okr.topic
Private Sector Development :: E-Business
okr.topic
Social Protections and Labor :: Labor Policies
okr.topic
Social Protections and Labor :: Labor Markets
okr.topic
Technology Industry
okr.topic
Industry
okr.topic
Information and Communication Technologies
okr.unit
Information & Communication Tech (TWICT)

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