Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates

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collection.link.98
https://openknowledge.worldbank.org/handle/10986/2206
collection.name.98
Other Public Sector Study
dc.contributor.author
World Bank
dc.date.accessioned
2013-03-29T13:19:34Z
dc.date.available
2013-03-29T13:19:34Z
dc.date.issued
2010-06-25
dc.description.abstract
This report provides an assessment of the performance of public primary facilities in the Alexandria and Menoufia governorates. The performance is evaluated against the standards introduced with the Health Sector Reform Program; analyzes the quality perceptions, health situation, utilization and economic situation of households living in the catchment areas of the facilities; and examines the management processes of different institutions involved in primary care. Despite Egypt's health sector reform efforts, evidence suggests that issues remain in the quality of service and management in both reformed and non-reformed public primary care facilities, including availability of supplies, correct co-payment exemptions for the poor, and consequently, utilization through the population. There is also increasing evidence that the demand-side empowerment of beneficiaries could improve the governance of health care, which would lead to a quality increase and higher utilization of health care. This suggests the need to explore the potential for demand-side mechanisms to improve service delivery and help ensure improvements in individual and population health.
en
dc.identifier
http://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
dc.identifier.uri
http://hdl.handle.net/10986/13060
dc.language
English
dc.language.iso
en_US
dc.publisher
Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo/
dc.subject
ABILITY TO PAY
dc.subject
ACCESS TO HEALTH SERVICES
dc.subject
AGED
dc.subject
AMBULANCE
dc.subject
ANTENATAL CARE
dc.subject
BASIC EDUCATION
dc.subject
BASIC HEALTH
dc.subject
BASIC HEALTH SERVICES
dc.subject
BASIC INFRASTRUCTURE
dc.subject
BATHROOMS
dc.subject
BEDS
dc.subject
BLOOD SUGAR
dc.subject
CANCER
dc.subject
CHILD CARE
dc.subject
CHILD HEALTH
dc.subject
CHILD HEALTH SERVICES
dc.subject
CHILDBIRTH
dc.subject
CHILDHOOD ILLNESS
dc.subject
CHOLESTEROL
dc.subject
CHRONIC DISEASES
dc.subject
CHRONIC ILLNESS
dc.subject
CHRONIC ILLNESSES
dc.subject
CITIES
dc.subject
CITIZEN
dc.subject
CITIZENS
dc.subject
CLEANLINESS
dc.subject
CLINICS
dc.subject
COMMUNICABLE DISEASES
dc.subject
COMPLICATIONS
dc.subject
CORONARY HEART DISEASE
dc.subject
DENTISTS
dc.subject
DESCRIPTION
dc.subject
DIABETES
dc.subject
DIABETES MELLITUS
dc.subject
DIAGNOSES
dc.subject
DIAGNOSIS
dc.subject
DIAGNOSTICS
dc.subject
DIET
dc.subject
DISEASE TREATMENT
dc.subject
DOCTORS
dc.subject
ECONOMIC GROWTH
dc.subject
ECONOMIC STATUS
dc.subject
EDUCATIONAL ATTAINMENT
dc.subject
ELDERLY
dc.subject
EMERGENCY CARE
dc.subject
EMPLOYMENT
dc.subject
EPIDEMIOLOGICAL TRANSITION
dc.subject
ESSENTIAL DRUGS
dc.subject
ESSENTIAL SUPPLIES
dc.subject
FAMILIES
dc.subject
FAMILY HEALTH
dc.subject
FAMILY HEALTH SERVICES
dc.subject
FAMILY MEMBERS
dc.subject
FAMILY PLANNING
dc.subject
FEMALE
dc.subject
FEMALES
dc.subject
FEVER
dc.subject
FOCUS GROUP DISCUSSIONS
dc.subject
FOLIC ACID
dc.subject
GENDER
dc.subject
GENERAL PRACTITIONERS
dc.subject
GENERIC DRUGS
dc.subject
GOVERNMENT AGENCIES
dc.subject
HEALTH CARE FACILITIES
dc.subject
HEALTH CARE PROVIDER
dc.subject
HEALTH CARE PROVIDERS
dc.subject
HEALTH CARE PROVISION
dc.subject
HEALTH CARE SERVICES
dc.subject
HEALTH CARE SYSTEM
dc.subject
HEALTH CARE UTILIZATION
dc.subject
HEALTH CLINICS
dc.subject
HEALTH EXPENDITURE
dc.subject
HEALTH FACILITIES
dc.subject
HEALTH INSURANCE
dc.subject
HEALTH PROBLEMS
dc.subject
HEALTH PROMOTION
dc.subject
HEALTH SECTOR
dc.subject
HEALTH SECTOR REFORM
dc.subject
HEALTH SERVICE
dc.subject
HEALTH SERVICE DELIVERY
dc.subject
HEALTH SERVICE PROVIDERS
dc.subject
HEALTH SERVICES
dc.subject
HEALTH SPECIALIST
dc.subject
HEALTH STATUS
dc.subject
HEALTH SYSTEM
dc.subject
HEALTH TRAINING
dc.subject
HEALTH WORKERS
dc.subject
HIGH BLOOD PRESSURE
dc.subject
HOME VISITS
dc.subject
HOSPITAL
dc.subject
HOSPITALS
dc.subject
HOUSEHOLD SIZE
dc.subject
HOUSEHOLDS
dc.subject
HOUSING
dc.subject
HR
dc.subject
HUMAN CAPITAL
dc.subject
HUMAN DEVELOPMENT
dc.subject
HUMAN RESOURCE DEVELOPMENT
dc.subject
HUMAN RESOURCES
dc.subject
HYGIENE
dc.subject
HYPERTENSION
dc.subject
ILLNESS
dc.subject
ILLNESSES
dc.subject
IMPLICATIONS FOR HEALTH
dc.subject
INCOME
dc.subject
INDIVIDUAL CHARACTERISTICS
dc.subject
INDIVIDUAL HEALTH
dc.subject
INDIVIDUAL WELFARE
dc.subject
INFANT
dc.subject
INFANTS
dc.subject
INFECTION
dc.subject
INFORMATION MATERIALS
dc.subject
INHABITANTS
dc.subject
INSURANCE
dc.subject
INTERVENTIONS
dc.subject
LABOR FORCE
dc.subject
LABOR MARKET
dc.subject
LACK OF KNOWLEDGE
dc.subject
LOCAL COMMUNITY
dc.subject
MATERNAL AND CHILD HEALTH
dc.subject
MATERNAL HEALTH
dc.subject
MEDICAL EQUIPMENT
dc.subject
MEDICAL PRACTITIONERS
dc.subject
MEDICAL PROFESSIONALS
dc.subject
MEDICAL SUPPLIES
dc.subject
MEDICAL TREATMENT
dc.subject
MEDICINES
dc.subject
MIDWIVES
dc.subject
MINISTRY OF HEALTH
dc.subject
MINORITY
dc.subject
MOBILITY
dc.subject
MOTHER
dc.subject
NATIONAL HEALTH INSURANCE
dc.subject
NEIGHBORHOOD
dc.subject
NURSE
dc.subject
NURSES
dc.subject
NURSING
dc.subject
OLDER ADULTS
dc.subject
OLDER AGE GROUPS
dc.subject
OUTREACH WORKERS
dc.subject
OXYGEN
dc.subject
PATIENT
dc.subject
PATIENT CARE
dc.subject
PATIENT RIGHTS
dc.subject
PATIENTS
dc.subject
PERI-NATAL CARE
dc.subject
PERINATAL CARE
dc.subject
PHARMACIES
dc.subject
PHARMACISTS
dc.subject
PHARMACY
dc.subject
PHYSICIAN
dc.subject
POLICY DEVELOPMENT
dc.subject
PREGNANCY
dc.subject
PREGNANT WOMEN
dc.subject
PREVALENCE
dc.subject
PRIMARY CARE
dc.subject
PRIMARY HEALTH CARE
dc.subject
PRIMARY HEALTH CARE FACILITIES
dc.subject
PRIMARY HEALTH CARE SERVICES
dc.subject
PRIMARY HEALTH FACILITIES
dc.subject
PRIMARY HEALTH SERVICES
dc.subject
PRIMARY SCHOOL
dc.subject
PRIVATE DOCTORS
dc.subject
PROVISION OF SERVICES
dc.subject
PUBLIC ADMINISTRATION
dc.subject
PUBLIC HEALTH
dc.subject
PUBLIC HEALTH CARE
dc.subject
PUBLIC HEALTH CARE SERVICES
dc.subject
PUBLIC HEALTH SERVICES
dc.subject
PUBLIC SERVICE
dc.subject
PUBLIC SERVICES
dc.subject
PUBLIC TRANSPORTATION
dc.subject
QUALITY ASSURANCE
dc.subject
QUALITY IMPROVEMENT
dc.subject
QUALITY OF CARE
dc.subject
QUALITY OF HEALTH
dc.subject
QUALITY OF HEALTH CARE
dc.subject
QUALITY OF SERVICES
dc.subject
RELIGIOUS INSTITUTIONS
dc.subject
REPRODUCTIVE HEALTH
dc.subject
RESPECT
dc.subject
RURAL AREAS
dc.subject
RURAL HEALTH UNITS
dc.subject
SAFETY
dc.subject
SANITARY SUPPLIES
dc.subject
SCARCE RESOURCES
dc.subject
SECONDARY EDUCATION
dc.subject
SECONDARY SCHOOL
dc.subject
SELF-SUFFICIENCY
dc.subject
SERVICE PROVIDER
dc.subject
SERVICE PROVISION
dc.subject
SERVICE QUALITY
dc.subject
SMOKERS
dc.subject
SMOKING
dc.subject
SOCIAL HEALTH INSURANCE
dc.subject
SOCIAL RESEARCH
dc.subject
SOCIAL SECTORS
dc.subject
SOCIAL SERVICE
dc.subject
SOCIAL WORKERS
dc.subject
SURGEONS
dc.subject
SYRINGES
dc.subject
TECHNICAL INFORMATION
dc.subject
THERAPY
dc.subject
TOBACCO PRODUCTS
dc.subject
TRADITIONAL HEALERS
dc.subject
TRANSPORT SYSTEMS
dc.subject
ULCER
dc.subject
URBAN AREAS
dc.subject
USE OF HEALTH CARE SERVICES
dc.subject
VACCINATION
dc.subject
VACCINATION CAMPAIGN
dc.subject
VULNERABLE GROUPS
dc.subject
WALKING
dc.subject
WASTE
dc.subject
WORKERS
dc.subject
WORKFORCE
dc.subject
YOUTH
dc.title
Arab Republic of Egypt : Management and Service Quality in Primary Health Care Facilities in the Alexandria and Menoufia Governorates
en
okr.date.disclosure
2012-06-05
okr.doctype
Economic & Sector Work :: Other Public Sector Study
okr.doctype
Economic & Sector Work
okr.docurl
http://documents.worldbank.org/curated/en/2010/06/16332545/egypt-management-service-quality-primary-health-care-facilities-alexandria-menoufia-governorates
okr.globalpractice
Social, Urban, Rural and Resilience
okr.globalpractice
Health, Nutrition, and Population
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
000427087_20120605095745
okr.identifier.internaldocumentum
16332545
okr.identifier.report
69345
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/05/000427087_20120605095745/Rendered/PDF/693450ESW0P112000June025020100lerg.pdf
en
okr.region.administrative
Middle East and North Africa
okr.region.country
Egypt, Arab Republic of
okr.sector
Health and other social services :: Health
okr.sector
Public Administration, Law, and Justice :: Compulsory health finance
okr.sector
Public Administration, Law, and Justice :: General public administration sector
okr.theme
Public sector governance :: Public expenditure, financial management and procurement
okr.theme
Public sector governance :: Other public sector governance
okr.theme
Public sector governance :: Other accountability/anti-corruption
okr.theme
Human development :: Health system performance
okr.topic
Health, Nutrition and Population :: Population Policies
okr.topic
Health Monitoring and Evaluation
okr.topic
Health Systems Development and Reform
okr.topic
Disease Control and Prevention
okr.topic
Housing and Human Habitats
okr.topic
Communities and Human Settlements
okr.topic
Health
okr.topic
Nutrition and Population
okr.unit
Human Development Group (MNSHD)
okr.volume
1 of 1

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