Kosovo : Report on Management Accountability in the Health Sector

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collection.link.88
https://openknowledge.worldbank.org/handle/10986/2196
collection.name.88
Health Sector Review
dc.contributor.author
Gaumer, Gary
dc.date.accessioned
2013-03-20T22:03:24Z
dc.date.available
2013-03-20T22:03:24Z
dc.date.issued
2007-06-28
dc.date.lastModified
2021-04-23T14:03:04Z
dc.description.abstract
This report assesses the opportunities for improving the performance of the government health sector in Kosovo through better management and improved information for managers. Specifically, it concerns the kinds of information used by managers in the health system, and indications of demand for additional data and performance measures. Overall, we try to assess the need for new investments in information technology in the health system as a means for improving health system performance. The health system in Kosovo is a government system of six regional hospitals, several smaller facilities; all supported by a large tertiary university hospital and associated specialists in Prishtina, and a set of municipally-managed primary health centers (and their subordinate health houses and ambulances throughout the countryside). Written referrals are required for secondary and tertiary care. Essential drugs are free in the clinics, if available. The government operates and finances this system in a traditional line budget way by paying salaries directly from the Ministry of Economics and Finance (MOF), and setting strict budget limits for facility managers for goods and services and capital. Municipalities receive a capitation grant from the MOF to help to finance the clinics. Modest co payments are collected for ambulatory care. There is essentially no private insurance. Health behaviors are poor, particularly relating to reproductive health, where maternal and birth outcomes are very poor. Most telling about the service quality of the government health system, the use of the private sector and nearby out-of-country providers is growing, and may now exceed 50 percent of ambulatory care used by citizens. The report summarizes the data collection activities (section two), the framework for analysis (section three), the findings from the study (section four), recommendations (section five). Annexes contain data gathering forms and protocols referenced in the text.
en
dc.identifier
http://documents.worldbank.org/curated/en/2007/06/16426424/kosovo-report-management-accountability-health-sector
dc.identifier.uri
http://hdl.handle.net/10986/12802
dc.language
English
dc.language.iso
en_US
dc.publisher
World Bank, Washington, DC
dc.rights
CC BY 3.0 IGO
dc.rights.holder
World Bank
dc.rights.uri
http://creativecommons.org/licenses/by/3.0/igo/
dc.subject
ACCOUNTABILITY
dc.subject
ACCOUNTING
dc.subject
BASIC
dc.subject
BEDS
dc.subject
BENCHMARKS
dc.subject
BROWSER
dc.subject
BUDGETING
dc.subject
CAPABILITIES
dc.subject
CAPITAL BUDGETS
dc.subject
CAPITAL INVESTMENT
dc.subject
CAPITATION
dc.subject
CASH FLOW
dc.subject
CHARTS
dc.subject
CLINICIANS
dc.subject
CLINICS
dc.subject
COMPUTER DATA
dc.subject
COMPUTER SYSTEMS
dc.subject
COMPUTERS
dc.subject
COPYRIGHT
dc.subject
CUSTOM
dc.subject
CUSTOMS
dc.subject
DATA ENTRY
dc.subject
DATA SOURCES
dc.subject
DEATHS
dc.subject
DECENTRALIZATION
dc.subject
DECISION MAKING
dc.subject
DENTAL SERVICES
dc.subject
DISKETTE
dc.subject
DOCTORS
dc.subject
EQUIPMENT
dc.subject
ESSENTIAL DRUGS
dc.subject
FORECASTS
dc.subject
HARDWARE
dc.subject
HEALTH ADMINISTRATION
dc.subject
HEALTH CARE
dc.subject
HEALTH CARE DELIVERY
dc.subject
HEALTH CARE MANAGEMENT
dc.subject
HEALTH CENTERS
dc.subject
HEALTH EXPENDITURES
dc.subject
HEALTH FACILITIES
dc.subject
HEALTH INFORMATION
dc.subject
HEALTH INFORMATION SYSTEM
dc.subject
HEALTH INFORMATION SYSTEMS
dc.subject
HEALTH INSURANCE
dc.subject
HEALTH MANAGEMENT
dc.subject
HEALTH SECTOR
dc.subject
HEALTH SERVICE
dc.subject
HEALTH SERVICE DELIVERY
dc.subject
HEALTH SERVICES
dc.subject
HEALTH STATUS
dc.subject
HEALTH SYSTEM
dc.subject
HEALTH SYSTEM PERFORMANCE
dc.subject
HEALTH SYSTEMS
dc.subject
HOSPITAL SERVICES
dc.subject
HOSPITALS
dc.subject
HR
dc.subject
HUMAN RESOURCE
dc.subject
HUMAN RESOURCES
dc.subject
ID
dc.subject
IMMUNIZATION
dc.subject
IMPLEMENTATION PROCESS
dc.subject
IN PATIENT CARE
dc.subject
INFORMATION SYSTEM
dc.subject
INFORMATION SYSTEMS
dc.subject
INPUT FACTORS
dc.subject
INSURANCE
dc.subject
INTEGRATION
dc.subject
INTERVENTION
dc.subject
INVENTORIES
dc.subject
INVENTORY
dc.subject
INVENTORY MANAGEMENT
dc.subject
INVESTMENTS IN INFORMATION TECHNOLOGY
dc.subject
LAWS
dc.subject
LEGAL BASIS
dc.subject
LICENSE
dc.subject
MANAGEMENT OF RESOURCES
dc.subject
MATERIAL
dc.subject
MEDICAL SERVICES
dc.subject
MEDICINE
dc.subject
MORTALITY
dc.subject
NURSES
dc.subject
NURSING
dc.subject
ORDER ENTRY
dc.subject
OUTPATIENT SERVICES
dc.subject
PATIENT
dc.subject
PATIENT CARE
dc.subject
PATIENT SATISFACTION
dc.subject
PATIENTS
dc.subject
PERFORMANCE INDICATORS
dc.subject
PERFORMANCE MEASURES
dc.subject
PHARMACEUTICAL
dc.subject
PHARMACEUTICAL ADMINISTRATION
dc.subject
PHARMACEUTICAL SECTOR
dc.subject
PHARMACEUTICAL SYSTEMS
dc.subject
PHARMACEUTICALS
dc.subject
PHARMACY
dc.subject
PHONE
dc.subject
PHYSICIAN
dc.subject
PHYSICIANS
dc.subject
PILOT PROJECT
dc.subject
PLASTIC CARD
dc.subject
PRESCRIPTIONS
dc.subject
PRIMARY CARE
dc.subject
PRIMARY HEALTH CARE
dc.subject
PRIVATE SECTOR
dc.subject
PROCUREMENT
dc.subject
PRODUCTION PROCESS
dc.subject
PRODUCTION PROCESSES
dc.subject
PRODUCTIVITY
dc.subject
PROFESSIONAL RESPONSIBILITY
dc.subject
PROFESSIONAL STAFF
dc.subject
PROGRAMMING
dc.subject
PROJECT MANAGEMENT
dc.subject
PROTOCOL
dc.subject
PROTOCOLS
dc.subject
PROVIDER PAYMENT
dc.subject
PUBLIC HEALTH
dc.subject
PURCHASING
dc.subject
REAL TIME
dc.subject
REGISTRIES
dc.subject
RELIABILITY
dc.subject
REPRODUCTIVE HEALTH
dc.subject
RESOURCE MOBILIZATION
dc.subject
RESULT
dc.subject
RESULTS
dc.subject
RETAIL PHARMACIES
dc.subject
SITES
dc.subject
SOFTWARE PACKAGE
dc.subject
STRATEGIC PLANNING
dc.subject
SUPPORT STAFF
dc.subject
TECHNICAL ASSISTANCE
dc.subject
TIME PERIODS
dc.subject
TRACKING SYSTEM
dc.subject
UNIQUE ID
dc.subject
UNIQUE IDENTIFIER
dc.subject
UNIQUE IDENTIFIERS
dc.subject
UNIQUE IDS
dc.subject
USER
dc.subject
USES
dc.subject
VERIFICATION
dc.subject
WORKERS
dc.title
Kosovo : Report on Management Accountability in the Health Sector
en
okr.crosscuttingsolutionarea
Jobs
okr.date.disclosure
2012-06-25
okr.doctype
Economic & Sector Work :: Health Sector Review
okr.doctype
Economic & Sector Work
okr.docurl
http://documents.worldbank.org/curated/en/2007/06/16426424/kosovo-report-management-accountability-health-sector
okr.globalpractice
Transport and ICT
okr.globalpractice
Trade and Competitiveness
okr.googlescholar.linkpresent
yes
okr.identifier.externaldocumentum
000333038_20120626014616
okr.identifier.internaldocumentum
16426424
okr.identifier.report
69850
okr.language.supported
en
okr.pdfurl
http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2012/06/26/000333038_20120626014616/Rendered/PDF/698500ESW0P1050mer0June020070FINAL.pdf
en
okr.region.administrative
Europe and Central Asia
okr.region.country
Kosovo
okr.sector
Information and communications :: Information technology
okr.sector
Health and other social services :: Health
okr.theme
Public sector governance :: Public expenditure, financial management and procurement
okr.theme
Financial and private sector development :: Standards and financial reporting
okr.theme
Human development :: Health system performance
okr.topic
Private Sector Development :: E-Business
okr.topic
Technology Industry
okr.topic
Health Monitoring and Evaluation
okr.topic
Health Systems Development and Reform
okr.topic
Pharmaceuticals and Pharmacoeconomics
okr.topic
Industry
okr.topic
Health
okr.topic
Nutrition and Population
okr.unit
Human Development Sector Unit (ECSHD)
okr.volume
1 of 1

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