Publication: Driving Performance through Center of Government Delivery Units
Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen charters, service agreements, or performance reporting. Given rising interest in public sector performance innovations, this note provides an overview of center-of-government delivery unit arrangements, including key factors for success, with a particular focus on one of the first incarnations of a central delivery unit - the United Kingdom's Prime Minister's Delivery Unit (PMDU).
“World Bank. 2010. Driving Performance through Center of Government Delivery Units. Global Expert Team (GET) Note. © Washington, DC. http://openknowledge.worldbank.org/entities/publication/cdb2b7f4-e116-54d4-bbec-da00af8f2e81 License: CC BY 3.0 IGO.”