Publication: Driving Performance through Center of Government Delivery Units
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2010-11
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2012-08-13
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Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen charters, service agreements, or performance reporting. Given rising interest in public sector performance innovations, this note provides an overview of center-of-government delivery unit arrangements, including key factors for success, with a particular focus on one of the first incarnations of a central delivery unit - the United Kingdom's Prime Minister's Delivery Unit (PMDU).
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“World Bank. 2010. Driving Performance through Center of Government Delivery Units. Global Expert Team (GET) Note. © World Bank. http://hdl.handle.net/10986/10465 License: CC BY 3.0 IGO.”
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