Publication:
Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience

dc.contributor.author Watkins, Joanna
dc.contributor.author Beschel, Robert
dc.date.accessioned 2012-08-13T11:48:15Z
dc.date.available 2012-08-13T11:48:15Z
dc.date.issued 2010-04
dc.description.abstract This guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States and Jordan. Each of the programs are analyzed along the following dimensions: objectives, target applicants, award categories, selection criteria, participation, selection process, type of reward, year of establishment, and number of awards given per year. Individual program details along these dimensions are available. The first section presents the theoretical background on how non-monetary award programs function, their expected benefits, and guiding principles to harness the potential benefits of such a program. The second section highlights the findings from the analysis of the nine programs along the key dimensions. en
dc.identifier http://documents.worldbank.org/curated/en/2010/04/12806079/non-monetary-awards-public-sector-programs-institutions-survey-selected-international-experience
dc.identifier.uri http://hdl.handle.net/10986/10498
dc.language English
dc.publisher World Bank, Washington, DC
dc.relation.ispartofseries Global Expert Team (GET) Note
dc.rights CC BY 3.0 IGO
dc.rights.holder World Bank
dc.rights.uri http://creativecommons.org/licenses/by/3.0/igo/
dc.subject ACCOUNTABILITY
dc.subject ASSETS
dc.subject BEST PRACTICE
dc.subject BEST PRACTICES
dc.subject BI
dc.subject CAPABILITIES
dc.subject CERTIFICATE
dc.subject CERTIFICATES
dc.subject CITIZEN ENGAGEMENT
dc.subject CIVIL COMMUNITY
dc.subject CIVIL SERVANTS
dc.subject COLLABORATION
dc.subject COMPETITIVENESS
dc.subject CUSTOMER EXPERIENCE
dc.subject CUSTOMER RELATIONSHIP
dc.subject CUSTOMER RELATIONSHIP MANAGEMENT
dc.subject CUSTOMER SATISFACTION
dc.subject DECISION-MAKING
dc.subject DIGITAL GOVERNMENT
dc.subject E-GOVERNMENT
dc.subject E-GOVERNMENT PROGRAMS
dc.subject ECONOMIC DEVELOPMENT
dc.subject ECONOMICS
dc.subject EGOVERNMENT
dc.subject FEDERAL GOVERNMENT
dc.subject GOOD GOVERNANCE
dc.subject GOVERNMENT DEPARTMENTS
dc.subject GOVERNMENT EMPLOYEE
dc.subject GOVERNMENT REFORM
dc.subject GOVERNMENT SERVICE
dc.subject GOVERNMENT SERVICES
dc.subject GOVERNMENT TO BUSINESS
dc.subject GOVERNMENT TO CITIZEN
dc.subject GOVERNMENT TO GOVERNMENT
dc.subject GOVERNMENT UNITS
dc.subject GOVERNMENTAL ORGANIZATIONS
dc.subject HOME PAGE
dc.subject HUMAN RESOURCES
dc.subject HUMAN SERVICES
dc.subject ICT
dc.subject INFORMATION COMMUNICATIONS
dc.subject INFORMATION COMMUNICATIONS TECHNOLOGY
dc.subject INFORMATION TECHNOLOGY
dc.subject INFORMATION TECHNOLOGY INITIATIVES
dc.subject INNOVATION
dc.subject INNOVATIONS
dc.subject INSTITUTION
dc.subject INTEGRITY
dc.subject JUSTICE
dc.subject KNOWLEDGE MANAGEMENT
dc.subject LEADERSHIP
dc.subject LOCAL GOVERNMENT
dc.subject MEDIA
dc.subject NATURAL RESOURCES
dc.subject NEW TECHNOLOGY
dc.subject OPEN GOVERNMENT
dc.subject PATRONAGE
dc.subject PDF
dc.subject PRIVATE SECTOR
dc.subject PRODUCTIVITY
dc.subject PUBLIC ADMINISTRATION
dc.subject PUBLIC POLICY
dc.subject PUBLIC SECTOR
dc.subject PUBLIC SECTOR INFORMATION
dc.subject PUBLIC SECTOR PERFORMANCE
dc.subject PUBLIC SERVANTS
dc.subject PUBLIC SERVICE DELIVERY
dc.subject PUBLIC SERVICES
dc.subject RESULT
dc.subject RESULTS
dc.subject SEARCH
dc.subject SEARCHES
dc.subject SENIOR GOVERNMENT OFFICIALS
dc.subject SERVICE DELIVERY
dc.subject SERVICE TO CITIZENS
dc.subject STATE GOVERNMENT
dc.subject STATE GOVERNMENTS
dc.subject TARGETS
dc.subject TECHNOLOGY INITIATIVES
dc.subject TRANSPARENCY
dc.subject USE OF INFORMATION
dc.subject VERIFICATION
dc.subject WEB
dc.subject WEB SITE
dc.title Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience en
dspace.entity.type Publication
okr.date.disclosure 2010-09-27
okr.doctype Publications & Research :: Brief
okr.doctype Publications & Research
okr.docurl http://documents.worldbank.org/curated/en/2010/04/12806079/non-monetary-awards-public-sector-programs-institutions-survey-selected-international-experience
okr.globalpractice Macroeconomics and Fiscal Management
okr.globalpractice Transport and ICT
okr.globalpractice Governance
okr.globalpractice Transport and ICT
okr.globalpractice Trade and Competitiveness
okr.identifier.externaldocumentum 000356161_20100927024939
okr.identifier.internaldocumentum 12806079
okr.identifier.report 56750
okr.language.supported en
okr.pdfurl http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2010/09/27/000356161_20100927024939/Rendered/PDF/567500BRI0Box31etaryPSAwardPrograms.pdf en
okr.topic Information and Communication Technologies :: ICT Policy and Strategies
okr.topic Private Sector Development :: E-Business
okr.topic Public Sector Corruption and Anticorruption Measures
okr.topic Governance :: E-Government
okr.topic Macroeconomics and Economic Growth :: Knowledge Economy
okr.topic Public Sector Development
okr.unit Public Sector (LCSPS)
okr.volume 1 of 1
relation.isAuthorOfPublication 8af9d281-9224-515a-9295-137728cf43fc
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