Publication: Digital Banks: Lessons from Korea
Loading...
Date
2020-10
ISSN
Published
2020-10
Author(s)
Editor(s)
Abstract
Digital banks have been on the rise as digital technologies transform financial services around the world. Under the Korean government’s new policy framework for digital banks, K Bank and Kakao Bank successfully launched in 2017 with convenient and innovative products and services and brought a substantial impact on Korea’s banking sector. With their businesses growing at a fast pace, these banks sought to increase their capital accordingly, but encountered unforeseen regulatory issues on bank ownership which required new legislation and regulatory efforts to get resolved. After the first three years of operation, as of July 2020, the two banks show contrasting track records, mainly explained by differing challenges and successes in capital increase and marketing. With digital transformation accelerating and competition heightening, digital banks will need to become even more strategic and innovative to continue to be successful. This knowledge note was written to take stock of Korea’s experience with digital banks and share lessons that may be useful for financial policymakers and market players in banking and fintech.
Link to Data Set
Citation
“Choi, Youjin. 2020. Digital Banks: Lessons from Korea. Korea Office IInnovation and Technology Note;No. 2. © World Bank. http://hdl.handle.net/10986/34701 License: CC BY 3.0 IGO.”
Associated URLs
Associated content
Other publications in this report series
Journal
Journal Volume
Journal Issue
Collections
Related items
Showing items related by metadata.
Publication Digital Identity Toolkit : A Guide for Stakeholders in Africa(Washington, DC, 2014-06)Digital identity, or electronic identity (eID), offers developing nations a unique opportunity to accelerate the pace of their national progress. It changes the way services are delivered, helps grow a country's digital economy, and supports effective safety nets for disadvantaged and impoverished populations. Though digital identity is an opportunity, it raises important considerations with respect to privacy, cost, capacity, and long-term viability. This report provides a strategic view of the role of identification in a country's national development, as well as a tactical view of the building blocks and policy choices needed for setting up eID in a developing country. The report presents a conceptual overview of digital identity management practices, providing a set of guidelines at a national level that policymakers can find helpful as they begin to think about modernizing the identity infrastructure of their country into eID. The report also provides an operating knowledge of the terminology and concepts used in identity management and an exposition of the functional blocks that must be in place. Policy considerations are referenced at the end of the report that governments can use as they contemplate a digital identity program. Given its abridged nature, the report is intended to be insightful and detailed, though not exhaustive. Several important topics related to eID are noted though deserve further discussion, including: economic and financial analysis, the development and setup of a national civil register, and cross-border aspects of eID. The building blocks, as discussed, can help ensure that a secure, robust and reliable digital identity platform can serve the development needs of a country for the foreseeable future.Publication Mobile Money Services Development : The Cases of the Republic of Korea and Uganda(World Bank, Washington, DC, 2014-02)This study intends to increase understanding of how different types of mobile money services have developed in different environments. For this purpose, two countries were selected, the Republic of Korea and Uganda. From these study cases, some conclusions emerge. The development of mobile banking services can appear at different stages of financial sector development, but it requires a vibrant and competitive telecommunications sector. The regulatory environment does not need to be very sophisticated for the mobile industry to emerge. However, some elements appear to be important. The legal framework should allow (or at least not explicitly forbid) nonbank financial institutions to issue money and use banking agents or correspondents. To ensure wider use of the service by the population, it is important to educate the population on the benefits of mobile money services.Publication Financial Inclusion and Consumer Protection in Peru(World Bank, Washington, DC, 2010-02)As part of its Global Policy Initiative, Consultative Group to Assist the Poor (CGAP) partnered with the Superintendence of Banks, Insurance and AFPs of Peru in late 2008, with the purpose of enhancing the understanding of the issues and trends in consumer relations when financial services are delivered through branchless banking, particularly through agents, which are used in ever increasing scale in Peru. The product was this joint report. Three other countries with relevant experience in branchless banking (Kenya, Brazil and India) participated in a similar exercise at approximately the same time. As in the case of Peru, the exercise gave an opportunity for regulators of each jurisdiction to look at their regulatory and institutional framework for protecting branchless banking users, evaluate their regulatory and supervisory actions, and identify areas for improvements. A forthcoming CGAP focus note complements the effort, by making an overall evaluation of the lessons learned in these countries and drawing on the knowledge from other pioneer countries such as South Africa, Mexico, Colombia and the Philippines. The focus note will point out and address priority areas of concern and possible regulatory and policy options to address them. The first part of the report outlines the financial inclusion efforts currently being undertaken by the Superintendence. The following section summarizes the most important points of the legal and regulatory framework for financial consumer protection, pointing out any specificity of branchless banking. The third part describes the branchless banking business in Peru and describes the issues and problems identified in the relationship between branchless banking clients and providers, and the supervisory and enforcement implications. The last section draws conclusions and makes recommendations for achieving a balance between openness to innovation and protection in a branchless banking environment.Publication Capturing Technology for Development : An Evaluation of World Bank Group Activities in Information and Communication Technologies, Volume 2. Appendixes(Washington, DC: World Bank, 2011)Technological innovation drives economic progress. Information and communication technologies (ICT) can be leveraged for development, but harnessing this potential depends on an enabling environment for their production, diffusion, and use. Otherwise, technology can widen rather than narrow existing inequalities. Over the past decade developing countries have seen rapid but uneven growth in ICT access and use. The unprecedented spread of mobile technologies, driven by private sector investment and supported by reforms to promote competition, enabled the growth of phone services for the underserved and poor to levels unseen before. But outside mobile telephony, large gaps exist in high-speed Internet access and broadband connectivity and in the diffusion and use of ICT in business, services, and government the areas where ICT can deliver the largest developmental impacts. The World Bank Group's strategy has sought development results in ICT by promoting (i) sector reform, (ii) access to information infrastructure, (iii) ICT skills development, and (iv) ICT applications. Among these areas, the Bank Group's most notable contributions have been in sector reforms and support to private investments for mobile telephony in difficult environments and in the poorest countries, where most of its activities have taken place. Countries with Bank Group support for policy reform and investments have increased competition and access faster than countries without such support. Going forward, the World Bank Group should retain a role in ICT, but with an important shift in priorities. First, the importance of reforms suggests a role for the Bank in this area related to (i) updating regulatory frameworks and (ii) preserving competition in the face of consolidation and convergence in the sector. Second, gaps in broadband and internet access, in the context of overall expansion of coverage, call for a selective role of the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA) in supporting private investments in difficult environments.Publication Integrity in Mobile Phone Financial Services : Measures for Mitigating Risks from Money Laundering and Terrorist Financing(Washington, DC : World Bank, 2008)This working paper explores strategies to identify and manage potential money laundering (ML) and terrorist financing (TF) risks in mobile financial services (m-FS). Using fieldwork in seven economies as a basis, the paper provides guidance on the best means of assessing perceived versus actual ML and TF risks, and then identifies specific measures to mitigate the actual risks. The paper concludes with recommendations that aim to promote a regulatory balance to foster an enabling environment for business while minimizing ML and TF risks that hinder its sustainability. The paper identifies four risk factors in m-FS and appropriate mitigation responses. The risk factors are anonymity, elusiveness, rapidity, and poor oversight. Anonymity is the risk of not knowing a customer's actual identity, and it can be diminished through enhanced know-your-customer procedures and identification tools. Elusiveness is the ability to disguise mobile transaction totals, origins, and destinations. It can be diminished through transaction limits and enhanced customer profiling, monitoring, and reporting. Rapidity is the speed with which illicit transactions can occur. Its risk is checked by flagging certain types of transactions and managing risks of third-party providers. The fourth type of risk is poor oversight, which can be mitigated by transparent guidelines on mobile services, clearer licensing, regulation of providers, and effective risk supervision within bank and non-bank m-FS providers.
Users also downloaded
Showing related downloaded files
Publication Indonesia Economic Prospects, June 2024(Washington, DC: World Bank, 2024-06-24)At 5.1 percent in Q1-2024, GDP growth remains resilient surpassing the middle-income countries’ average. Robust private consumption accounted for 57 percent of GDP growth. This reflects consumer confidence supported by softening inflation in nonfood products, the hike in civil servant wages, and robust performance in consumer services. Public consumption rebounded in Q1-24 driven by election related and social spending. This rebound outweighs the negative contribution to growth of net exports as weak global demand and commodities price volatility have dampened exports earnings.Publication World Development Report 2018(Washington, DC: World Bank, 2018)Every year, the World Bank's World Development Report takes on a topic of central importance to global development. The 2018 Report, Learning to Realize Education's Promise, is the first ever devoted entirely to education. Now is an excellent time for it: education has long been critical for human welfare, but is even more so in a time of rapid economic change. The Report explores four main themes. First, education's promise: Education is a powerful instrument for eradicating poverty and promoting shared prosperity, but fulfilling its potential requires better policies - both within and outside the education system. Second, the learning crisis: Despite gains in education access, recent learning assessments show that many young people around the world, especially from poor families, are leaving school unequipped with even the most foundational skills they need for life. At the same time, internationally comparable learning assessments show that skills in many middle-income countries lag far behind what those countries aspire to. Third, promising interventions to improve learning: Research from areas such as brain science, pedagogical innovations, or school management have identified interventions that promote learning by ensuring that learners are prepared, that teachers are skilled as well as motivated, and that other inputs support the teacher-learner relationship. Fourth, learning at scale: Achieving learning throughout an education system will require more than just scaling up effective interventions. Change requires overcoming technical and political barriers by deploying salient metrics for mobilizing actors and tracking progress, building coalitions for learning, and being adaptive when implementing programs.Publication Global Economic Prospects, January 2025(Washington, DC: World Bank, 2025-01-16)Global growth is expected to hold steady at 2.7 percent in 2025-26. However, the global economy appears to be settling at a low growth rate that will be insufficient to foster sustained economic development—with the possibility of further headwinds from heightened policy uncertainty and adverse trade policy shifts, geopolitical tensions, persistent inflation, and climate-related natural disasters. Against this backdrop, emerging market and developing economies are set to enter the second quarter of the twenty-first century with per capita incomes on a trajectory that implies substantially slower catch-up toward advanced-economy living standards than they previously experienced. Without course corrections, most low-income countries are unlikely to graduate to middle-income status by the middle of the century. Policy action at both global and national levels is needed to foster a more favorable external environment, enhance macroeconomic stability, reduce structural constraints, address the effects of climate change, and thus accelerate long-term growth and development.Publication Digital Progress and Trends Report 2023(Washington, DC: World Bank, 2024-03-05)Digitalization is the transformational opportunity of our time. The digital sector has become a powerhouse of innovation, economic growth, and job creation. Value added in the IT services sector grew at 8 percent annually during 2000–22, nearly twice as fast as the global economy. Employment growth in IT services reached 7 percent annually, six times higher than total employment growth. The diffusion and adoption of digital technologies are just as critical as their invention. Digital uptake has accelerated since the COVID-19 pandemic, with 1.5 billion new internet users added from 2018 to 2022. The share of firms investing in digital solutions around the world has more than doubled from 2020 to 2022. Low-income countries, vulnerable populations, and small firms, however, have been falling behind, while transformative digital innovations such as artificial intelligence (AI) have been accelerating in higher-income countries. Although more than 90 percent of the population in high-income countries was online in 2022, only one in four people in low-income countries used the internet, and the speed of their connection was typically only a small fraction of that in wealthier countries. As businesses in technologically advanced countries integrate generative AI into their products and services, less than half of the businesses in many low- and middle-income countries have an internet connection. The growing digital divide is exacerbating the poverty and productivity gaps between richer and poorer economies. The Digital Progress and Trends Report series will track global digitalization progress and highlight policy trends, debates, and implications for low- and middle-income countries. The series adds to the global efforts to study the progress and trends of digitalization in two main ways: · By compiling, curating, and analyzing data from diverse sources to present a comprehensive picture of digitalization in low- and middle-income countries, including in-depth analyses on understudied topics. · By developing insights on policy opportunities, challenges, and debates and reflecting the perspectives of various stakeholders and the World Bank’s operational experiences. This report, the first in the series, aims to inform evidence-based policy making and motivate action among internal and external audiences and stakeholders. The report will bring global attention to high-performing countries that have valuable experience to share as well as to areas where efforts will need to be redoubled.Publication The Role of Desalination in an Increasingly Water-Scarce World(World Bank, Washington, DC, 2019-03)The cost of desalination has been plummeting over the years. As a result, desalination has become a viable option for certain strategic uses. Today, over 20,000 desalination plants in more than 150 countries supply about 300 million people with freshwater every day. Initially a niche product for energy rich and water scarce cities, particularly in the Middle East, the continued decrease in cost and environmental viability of desalination has the potential to significantly expand its use - particularly for rapidly growing water scarce coastal cities. Desalination can be seen as one option in a portfolio water supply sources, including traditional surface water and groundwater sources as well as wastewater reuse, to meet growing water demand gap. Although still relatively expensive, desalination offers the potential to enhance system reliability. As renewable sources of energy such as wind and solar expand, and as advances in concentrate management techniques make discharges from desalination plants much cheaper and safer, the prospect of producing freshwater from the sea without increasing greenhouse gases and without significant damages to the local environment become more promising.