Publication:
A Water Scorecard : Setting Performance Targets for Water Utilities

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Date
2002-04
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Published
2002-04
Abstract
This note highlights the wide variation in performance on key indicators: unaccounted-for water, labor costs, the working ratio, service coverage, water prices and connection costs, and continuity of service. As governments struggle with rising health care costs, public-private partnerships in constructing and managing public hospitals can provide innovative ways to control costs and improve service. Experience shows that such partnerships offer significant benefits as long as policymakers structure the transactions carefully and create sound regulatory arrangements to ensure universal access, quality care, and improvements in efficiency.
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Tyman, Nicola; Kingdom, Bill. 2002. A Water Scorecard : Setting Performance Targets for Water Utilities. Viewpoint. © World Bank, Washington, DC. http://hdl.handle.net/10986/11351 License: CC BY 3.0 IGO.
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