Zimbabwe Diagnostic Review of Consumer Protection and Financial Literacy: Volume 2. Comparison with Good Practices World Bank Group 2017-01-17T23:10:17Z 2017-01-17T23:10:17Z 2015-07
dc.description.abstract In the last decade, Zimbabwe’s financial sector survived the periods of hyperinflation and the collapse of the national currency that led to the adoption of a multi-currency system in early 2009. Consequently, financial sector activity in Zimbabwe has shrunk by more than 50 percent in many segments. In 2015, the financial sector is dominated by the banking segment that is generally stable but faces major systemic challenges: low liquidity, low capitalization, high cost of funds with low domestic savings and expensive external borrowing. High credit risks increase the reluctance to lend. At the same time, the technology-driven segments are growing rapidly but regulatory gaps pose significant systemic and entity-level risks. In such circumstances, the Zimbabwe authorities recognize the urgency of establishing a sound financial consumer protection regime and promoting financial literacy. This World Bank’s diagnostic review was requested by the Reserve Bank of Zimbabwe with support of the national government and regulatory bodies. It provides analysis of the legal and regulatory framework in the banking, digital financial services, non-bank credit institutions, insurance, securities, private pensions, and credit reporting segments. Four consumer focus groups were also conducted on financial capability issues. Volume I of the Review summarizes the key findings and recommendations, and Volume II provides comparison with the Good Practices for Financial Consumer Protection. en
dc.language English
dc.language.iso en_US
dc.publisher World Bank, Washington, DC
dc.rights CC BY 3.0 IGO
dc.rights.holder World Bank
dc.subject financial consumer protection
dc.subject consumer protection
dc.subject financial literacy
dc.subject institutions
dc.subject securities
dc.subject insurance
dc.subject banking
dc.subject non-bank financial institutions
dc.subject pensions
dc.subject digital finance
dc.subject accountability
dc.title Zimbabwe Diagnostic Review of Consumer Protection and Financial Literacy en
dc.title.subtitle Volume 2. Comparison with Good Practices en
dc.type Report en
dc.type Rapport fr
dc.type Informe es
dspace.entity.type Publication 2017-01-09
okr.doctype Economic & Sector Work :: Other Financial Accountability Study
okr.doctype Economic & Sector Work
okr.identifier.externaldocumentum 090224b0848504e5_1_0
okr.identifier.internaldocumentum 27079715 111758
okr.imported true
okr.language.supported en
okr.pdfurl en
okr.region.administrative Africa Zimbabwe
okr.sector Finance
okr.topic Finance and Financial Sector Development :: Banks & Banking Reform
okr.topic Finance and Financial Sector Development :: Financial Literacy
okr.topic Finance and Financial Sector Development :: Financial Regulation & Supervision
okr.unit F&M GP GST - 2B Fin Infr & Acc (GFM2B)
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