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Liquidity Management for Mobile Money Providers: Insights from Global Experiments

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dc.contributor.authorInternational Finance Corporation
dc.date.accessioned2017-09-26T21:29:57Z
dc.date.available2017-09-26T21:29:57Z
dc.date.issued2017
dc.description.abstractSolving the liquidity management challenge is one of the next big issues facing mobile money providers around the world. In Kenya, 20 percent of m-pesa customers report that they cannot withdraw money from an m-pesa agent. In 70 percent of those cases, the retail agent did not have sufficient funds. Nonetheless, more than 98 percent of m-pesa customers are happy with the solution. This suggests that even though there are liquidity problems, the customers are willing to look past that - at least for the time being - because of the overall value they perceive from the mobile money solution. Liquidity management takes two forms: management of electronic value in the mobile wallet and cash management. It is becoming more common for electronic liquidity to be handled not only by the retail agents, but also by the master agents. Technology is also being developed to help the master agents and the mobile financial services provider (MFSP) manage liquidity.en
dc.identifierhttp://documents.worldbank.org/curated/en/802221501150875893/Liquidity-management-for-mobile-money-providers-insights-from-global-experiments
dc.identifier.doi10.1596/28407
dc.identifier.urihttps://hdl.handle.net/10986/28407
dc.languageEnglish
dc.language.isoen_US
dc.publisherWashington, DC
dc.rightsCC BY-NC-ND 3.0 IGO
dc.rights.holderInternational Finance Corporation
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/igo
dc.subjectMOBILE MONEY
dc.subjectLIQUIDITY
dc.subjectPHYSICAL CASH
dc.subjectMICROFINANCE
dc.subjectELECTRONIC PAYMENTS
dc.titleLiquidity Management for Mobile Money Providersen
dc.title.subtitleInsights from Global Experimentsen
dc.typeWorking Paperen
dc.typeDocument de travailfr
dc.typeDocumento de trabajoes
dspace.entity.typePublication
okr.crossref.titleLiquidity Management for Mobile Money Providers
okr.date.disclosure2017-07-27
okr.doctypePublications & Research
okr.doctypePublications & Research::Working Paper
okr.docurlhttp://documents.worldbank.org/curated/en/802221501150875893/Liquidity-management-for-mobile-money-providers-insights-from-global-experiments
okr.guid802221501150875893
okr.identifier.doi10.1596/28407
okr.identifier.externaldocumentum090224b084e31c5d_1_0
okr.identifier.internaldocumentum27857862
okr.identifier.report117459
okr.importedtrue
okr.language.supporteden
okr.pdfurlhttp://documents.worldbank.org/curated/en/802221501150875893/pdf/117459-WP-Tool-10-5-Liquidity-Management-Series-IFC-mobile-money-toolkit-PUBLIC.pdfen
okr.region.countryAfghanistan
okr.region.countryKenya
okr.region.countryPakistan
okr.region.countryPhilippines
okr.topicFinance and Financial Sector Development::Access to Finance
okr.topicFinance and Financial Sector Development::Banks & Banking Reform
okr.topicFinance and Financial Sector Development::E-Finance and E-Security
okr.topicFinance and Financial Sector Development::Microfinance
okr.topicFinance and Financial Sector Development::Non Bank Financial Institutions
okr.unitDigital Finance - FIG (CFGDF)
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