Publication: Stakeholder Perspectives on e-Health Implementation in Armenia
Date
2018-06
ISSN
Published
2018-06
Author(s)
Abstract
There is general recognition across
stakeholders in Armenia that the e-health system can
facilitate exchange of clinical and non-clinical
information, transparency and accountability in service
provision, and support for monitoring and evaluation. By
tracking patient movement across health facilities, the
e-health system links budgetary allocations to service use,
enabling efficiency and supporting performance-based
financing. However, scale-up of the e-health system has
presented financial, technical, and organizational
challenges that have negative implications for the
sustainability of the system, efficient health care
delivery, and the system’s ability to meet informational
requirements for health decision-making. There are
opportunities to iteratively adapt the e-health system in
Armenia through a systematic assessment of the e-health
system scale-up experience and through regular and
structured interactions between the private operator of the
e-health system, key stakeholders involved in the
implementation of the e-health system, and policy makers
that can facilitate the adoption of needed changes. The
Armenian experience of implementing an integrated health
information system provides useful lessons for improving the
functionality of the current system and for adopting
technologies to improve health systems more generally. To
encourage facilities to continue to use the e-health system,
there is an immediate need for financial support for the
associated recurrent costs for maintaining the e-health
system and technical assistance, including training and user
manuals, to guide everyday use by medical practitioners.
Citation
“Chukwuma, Adanna; Koshkakaryan, Marianna. 2018. Stakeholder Perspectives on e-Health Implementation in Armenia. HNP Knowledge Brief;. © World Bank, Washington, DC. http://hdl.handle.net/10986/29969 License: CC BY 3.0 IGO.”