Publication:
A Jordan Ombudsman Bureau with Enhanced Capacity

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Date
2015-01
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Published
2015-01
Abstract
The Ombudsman Bureau in Jordan was established in 2008. It was created to provide an avenue for redress by citizens for complaints against public sector bodies - part of the Government s drive to improve the public sector. Such a body is important in providing checks and balances in a government dominated by a strong executive branch. It also provides an alternative process of dispute resolution to filing cases in courts, thus relieving pressure on the court system and providing a means of redress that may prove more accessible than the courts for certain categories of disputes.
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Cuvillier, Emmanuel; Almaroof, Salam. 2015. A Jordan Ombudsman Bureau with Enhanced Capacity. MENA knowledge and learning quick notes series;no. 137. © World Bank, Washington, DC. http://hdl.handle.net/10986/21288 License: CC BY 3.0 IGO.
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