Publication: Building Blocks of e-Government : Lessons from Developing Countries
Date
2004-08
ISSN
Published
2004-08
Author(s)
Bhatnagar, Subhash
Deane, Arsala
Abstract
E-government is about changing how
governments work, share information, and deliver services to
external and internal clients. It harnesses information and
communications technology to transform relationships with
citizens and businesses, and between arms of government.
Benefits can include reduced corruption, increased
transparency, greater convenience, higher revenues, and
lower costs. But case studies show that these benefits do
not result solely from the use of information and
communications technology. Instead, e-government initiatives
should be part of broader reforms to improve public sector performance.
Citation
“Bhatnagar, Subhash; Deane, Arsala. 2004. Building Blocks of e-Government : Lessons from Developing Countries. PREM Notes; No. 91. © World Bank, Washington, DC. http://openknowledge.worldbank.org/entities/publication/024daa53-eca6-57c9-9374-1b48b7a314c0 License: CC BY 3.0 IGO.”