Muzzini, Elisa

Global Practice Social, Urban, Rural & Resilience
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Fields of Specialization
city competitiveness and urban regeneration; municipal infrastructure and service delivery
Global Practice Social, Urban, Rural & Resilience
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Last updated: January 31, 2023
Elisa Muzzini is a Senior Economist with experience working on a wide range of urban development issues in both low and middle income countries. Her primary areas of focus are urban infrastructure and municipal service delivery, city competitiveness, urban regeneration and sustainable tourism development. She is currently in the Latin America and Caribbean region, where she manages urban development operations and analytical work in Haiti and Argentina. In the South Asia region, she managed operations, technical assistance and analytical work in Nepal, Bangladesh, Sri Lanka and India. Early in her career, Elisa worked for private economic consulting firms on infrastructure regulation and competition policy. She received a graduate degree in Economics with a concentration in public financial policy from the London School of Economics and a BA in Economics from Bocconi University in Italy.

Publication Search Results

Now showing 1 - 2 of 2
  • Publication
    Consumer Participation in Infrastructure Regulation : Evidence from the East Asia and Pacific Region
    (Washington, DC : World Bank, 2005) Muzzini, Elisa
    Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the "ladder of consumer engagement," from merely providing information to actively consulting with consumers. In particular, consumer participation would benefit from more open disclosure policies, more effective strategies to reach out to the poor, and, tighter regulatory intervention to hold service providers accountable for resolving consumer complaints.
  • Publication
    Decentralizing Infrastructure Services : Lessons from the East Asia Experience
    (World Bank, Washington, DC, 2006-06) Muzzini, Elisa
    This document specifies, most east asian countries have increasingly shifted responsibilities for infrastructure services to subnational tiers of governments. Infrastructure service provision involves a broad set of functions, including setting investment priorities, building and operating infrastructure facilities, and financing capital and operation and maintenance requirements. The extent to which each of these functions is transferred to subnational agencies defines a country's decentralization approach for infrastructure services. Subnational governments also have significant leeway in deciding how to mobilize funds for infrastructure projects. The infrastructure projects focused in three countries China, Indonesia, and the Philippines. In China, the central government plays a prominent role in setting investment priorities across infrastructure sectors. Indonesia and the Philippines have adopted a big bang approach to infrastructure decentralization. The report concludes, despite the heterogeneous environments in which decentralization has been implemented in the three countries, important lessons can be learned by comparing how each has fared in promoting regional coordination and building accountability for infrastructure services in a decentralized environment.