van den Berg, Caroline

Global Practice on Water
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Water economics, Public finance, Monitoring and evaluation
Global Practice on Water
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Last updated January 31, 2023
Caroline van den Berg is working as a Lead Water Economist in the World Bank’s Global Water Practice, focusing mostly on the economics of water supply, wastewater, sanitation and irrigation water services.  She has extensive experience in the preparation and implementation of investment and development policy operations, and in applied research projects – with a work experience that extends over more than 40 countries in Africa, Asia, Europe, Latin America and the Middle East.   She works on cost-benefit analysis, financial analysis, monitoring and evaluation, benchmarking of utilities, regulation and pricing, energy efficiency in water projects and public finance mostly in relation to the water sector.  She has published regularly in academic journals.  Prior to joining the World Bank, she was a research economist, financial analyst and project economist in the private sector. She earned her M.A. in macroeconomics from the Erasmus University Rotterdam in the Netherlands and a Ph.D. in spatial sciences from the University of Groningen (The Netherlands). 

Publication Search Results

Now showing 1 - 4 of 4
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    Understanding Demand When Reforming Water Supply and Sanitation : A Case Study from Sri Lanka
    (World Bank, Washington, DC, 2008-06) van den Berg, Caroline ; Pattanayak, Subhrendu ; Yang, Jui-Chen ; Gunatilake, Herath
    Many countries are weighing urgent reforms to bring safe water supply and sanitation (WSS) services to hundreds of millions of poor city dwellers. Past reforms, unfortunately, have often ignored consumer preferences and perceptions, resulting in overly optimistic projections of the revenue potential of reform projects. When revenues fall short, private partners may seek to renegotiate their contract, resulting in tariff increases and other changes that increase project costs across the board. Such situations can undermine political commitment to reforms in general and to Private Sector Participation (PSP) in particular. Understanding consumers can help avoid such situations. Different groups of consumers have distinct preferences and perceptions that may influence their decisions about new water systems. Unfortunately, studies of consumers' water-related preferences are often deferred because collecting data takes time and costs money. Often there is pressure to complete reforms quickly sometimes to take advantage of a political opportunity so the necessary research is not done. In other cases, the challenge of increasing efficiency and improving governance may seem so daunting that the specific interventions required to make reform beneficial to the poor may be overlooked or consciously deferred.
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    The Use of Willingness to Pay Experiments : Estimating Demand for Piped Water Connections in Sri Lanka
    (World Bank, Washington, DC, 2006-01) Pattanayak, Subhrendu K. ; van den Berg, Caroline ; Yang, Jui-Chen ; Van Houtven, George
    The authors show how willingness to pay surveys can be used to gauge household demand for improved network water and sanitation services. They do this by presenting a case-study from Sri Lanka, where they surveyed approximately 1,800 households in 2003. Using multivariate regression, they show that a complex combination of factors drives demand for service improvements. While poverty and costs are found to be key determinants of demand, the authors also find that location, self-provision, and perceptions matter as well, and that subsets of these factors matter differently for subsamples of the population. To evaluate the policy implications of the demand analysis, they use the model to estimate uptake rates of improved service under various scenarios-demand in subgroups, the institutional decision to rely on private sector provision, and various financial incentives targeted to the poor. The simulations show that in this particular environment in Sri Lanka, demand for piped water services is low, and that it is unlikely that under the present circumstances the goal of nearly universal piped water coverage is going to be achieved. Policy instruments, such as subsidization of connection fees, could be used to increase demand for piped water, but it is unclear whether the benefits of the use of such policies would outweigh the costs.
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    Getting the Assumptions Right : Private Sector Participation Transaction Design and the Poor in Southwest Sri Lanka
    (World Bank, Washington, DC, 2006-10) van den Berg, Caroline ; Pattanayak, Subhrendu ; Yang, Jui-Chen ; Gunatilake, Herath
    The need for reform in urban water and sanitation service delivery is urgent. Countries are making moves to achieve reforms, bringing in changes to the way they manage utilities, charge for water, and regulate the sector. This paper investigates how a set of basic assumptions on service coverage, service levels, tariffs, and subsidies in the proposed transactions in southwest Sri Lanka held up against consumer preferences. This paper provides the background information and describes the main features of the survey data. The paper then discusses a set of features that were used in the initial transaction design. This is followed by information on the impact of the different household preferences on these transaction features, and what this means in term of redesigning these features to ensure that the transaction would be more pro-poor. Conclusions and policy recommendations follow in the final section of this report.
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    Unpackaging Demand for Water Service Quality : Evidence from Conjoint Surveys in Sri Lanka
    (World Bank, Washington, DC, 2006-01) Yang, Jui-Chen ; Pattanayak, Subhrendu K. ; Jonson, F. Reed ; Mansfield, Carol ; van den Berg, Caroline ; Jones, Kelly
    In the early 2000s, the Government of Sri Lanka considered engaging private sector operators to manage water and sewerage services in two separate service areas: one in the town of Negombo (north of Colombo), and one stretching along the coastal strip (south from Colombo) from the towns of Kalutara to Galle. Since then, the government has abandoned the idea of setting up a public-private partnership in these two areas. This paper is part of a series of investigations to determine how these pilot private sector transactions (forming part of the overall water sector reform strategy) could be designed in such a manner that they would benefit the poor. The authors describe the results of a conjoint survey evaluating the factors that drive customer demand for alternative water supply and sanitation services in Sri Lanka. They show how conjoint surveys can be used to unpackage household demand for attributes of urban services and improve the design of infrastructure policies. They present conjoint surveys as a tool for field experiments and a source of valuable empirical data. In the study of three coastal towns in southwestern Sri Lanka the conjoint survey allows the authors to compare household preferences for four water supply attributes-price, quantity, safety, and reliability. They examine subpopulations of different income levels to determine if demand is heterogeneous. The case study suggests that households care about service quality (not just price). In general, the authors find that households have diverse preferences in terms of quantity, safety, and service options, but not with regard to hours of supply. In particular, they find that the poor have lower ability to trade off income for services, a finding that has significant equity implications in terms of allocating scarce public services and achieving universal water access.