Handbooks and Training Manuals
135 items available
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This collection displays handbooks, sourcebooks, and training manuals. It includes formal books displayed in other series collections, as well as many stand alone publications both formal and informal, including eLearning products.
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Publication The Art of Designing and Implementing Study Tours: A Guide Based on the Art of Knowledge Exchange Methodology(World Bank, Washington, DC, 2017) Kumar, Shobha; Watkins, RyanDesigning and implementing study tours that get results can be a big undertaking. This guide, the art of designing and implementing study tours, aims to take out the guesswork by breaking down the process into simple steps. The study tour guide is written specifically for those who broker or coordinate or facilitate Study Tours between knowledge seekers and knowledge providers. A study tour is a learning journey for both the knowledge providers and seekers as it truly taps into the power and potential of peer-to-peer learning. When designing a study tour, it is useful to consider the different needs and characteristics of these two groups separately. Based on the World Bank Group’s flagship publication, the art of knowledge exchange: a results-focused planning guide for development practitioners, this study tour guide benefits greatly from the tried and tested roadmap and results-focused methodology of the art of knowledge exchange. It is an effort to delve deeper into one of the knowledge exchange instruments from the Art of Knowledge Exchange Toolbox, and provide detailed guidance on how to design and implement study tours for higher development impact. Based on the World Bank Group’s flagship publication. This study tour guide benefits greatly from the tried and tested roadmap and results-focused methodology of the art of knowledge exchange. It is an effort to delve deeper into one of the knowledge exchange instruments from the art of knowledge exchange toolbox, and provide detailed guidance on how to design and implement study tours for higher development impact. This guide uses a primary case study, study tour in Action, to illustrate the five steps in the art of knowledge exchange methodology. These five steps, anchor, define, design, implement, and evaluate, provide the roadmap for effective Study Tours that get results. The guide also highlights four additional examples to illustrate how study tours have supported development outcomes when systematically designed and integrated as a part of a larger change process.Publication Logged On : Smart Government Solutions from South Asia(Washington, DC: World Bank, 2015) Bhatti, Zubair K.; Zall Kusek, Jody; Verheijen, TonyLogged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example after example where this has happened and how mobile technology has helped provide solutions to old problems. Our astounding revelation that mobile technology is helping to fight corruption in Pakistan, improve health delivery in Bangladesh, provide access to government by the ordinary citizen in India, and help monitor elections in Afghanistan. If this Is possible in some place in poor South Asian countries considered the most poor in the world, then how can these examples be spread to further in these counties or in other countries? Logged on provides a look back on conventional solutions that have mostly not worked and why mobile solutions are taking hold. The book offers a model called Smart Proactive Government based on a Feedback model being used in Punjab, Pakistan. The book also offers five solutions that are present in every successful mobile and smart phone example that the authors reviewed.