Handbooks and Training Manuals

135 items available

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This collection displays handbooks, sourcebooks, and training manuals. It includes formal books displayed in other series collections, as well as many stand alone publications both formal and informal, including eLearning products.

Items in this collection

Now showing 1 - 10 of 135
  • Publication
    Manual de Analítica Gubernamental: Aprovechar los datos para fortalecer la Administración Pública
    (Washington, DC: World Bank, 2024-11-26) Rogger, Daniel; Schuster, Christian
    El Manual de Analítica Gubernamental (Government Analytics Handbook) presenta evidencia innovadora e ideas de profesionales sobre cómo aprovechar los datos para fortalecer la administración pública. Abarca una amplia gama de fuentes de microdatos —como datos administrativos y encuestas de empleados públicos—, así como herramientas y recursos para realizar los análisis, para transformar la capacidad de los gobiernos para adoptar un enfoque basado en datos para diagnosticar y mejorar el funcionamiento de las organizaciones públicas. Esta versión ha sido traducida por el Centro Latinoamericano de Administración para el Desarrollo (CLAD) y contiene una selección de siete capítulos que abordan temas fundamentales para América América Latina y el Caribe.
  • Publication
    Data for Better Governance: Building Government Analytics Ecosystems in Latin America and the Caribbean
    (Washington, DC: World Bank, 2024-11-25) Santini, Juan Francisco; Sacco Capurro, Flavia; Rogger, Daniel; Lundy, Timothy; Kim, Galileu; de León Miranda, Jorge; Cocciolo, Serena; Casanova, Chiara
    Governments in the Latin America and the Caribbean (LAC) region face significant developmental and institutional challenges, such as slowing growth, fiscal constraints, and inefficiencies in the public sector. At the same time, governments have invested significantly in government technologies (GovTech), making LAC a global pioneer in management information systems (MISs). This investment creates an opportunity for governments to leverage MIS data to strengthen the functioning of government and achieve development goals—that is, government analytics. This report provides a conceptual framework to assess and provide guidance on the regional government analytics agenda and how to harvest the benefits of GovTech investments. It examines how government analytics can inform policy making and improve accountability and efficiency, drawing on survey data and successful applications of government analytics. The report also explores the enabling conditions for government analytics—data infrastructure and analytical capabilities—and how to strengthen them. Finally, it provides practical guidance on how to develop a holistic government analytics agenda. "Data for Better Governance: Building Government Analytics Ecosystems in Latin America and the Caribbean" is part of the Government Analytics collection, which began with The Government Analytics Handbook (2023). This growing series features frontier evidence and expert insights on how to leverage data to improve government performance.
  • Publication
    Government Analytics in Europe: Making Public Data Count
    (Washington, DC: World Bank, 2024-05-29) Hasnain, Zahid; Khurshid, Ayesha; Lundy, Timothy; Rogger, Daniel
    This report is part of a collection examining how analytics using government microdata is revolutionizing public administration throughout the world. Its focus is on government analytics in the European Union. The collection is based on "The Government Analytics Handbook", a comprehensive guide to using data to understand and improve government. The reports in this collection aim to help public servants apply lessons from the Handbook to their own administrations by describing the unique opportunities and challenges for government analytics that arise in different regions. No two regions, countries, administrations, or organizations are alike—that is why using microdata to measure, understand, and improve government is so important!
  • Publication
    Developing Entrepreneurial Ecosystems for Digital Businesses and Beyond: A Diagnostic Toolkit
    (Washington, DC: World Bank, 2023-10-18) Zhu, Tingting Juni; Cruz, Marcio
    An entrepreneurial ecosystem is characterized by the structure and interactions of organizations, firms, institutions, and individuals in a specific locale that is conducive to entrepreneurship. It can be defined as a set of interdependent actors and factors that are governed in such a way that they enable productive entrepreneurship in a particular territory. The World Bank has developed a new toolkit, Developing Entrepreneurial Ecosystems for Digital Businesses and Beyond, for entrepreneurial ecosystem assessments, including dedicated methodologies and data sets, to nurture digital entrepreneurship. This toolkit builds on the World Bank’s expertise in collecting and analyzing firm-level data, assessing the quality and efficiency of policies that support innovation and small and medium enterprises, and deriving insights from spatial economics to inform subnational analysis. The toolkit consists of six modules: cross-country context analysis, assessing local entrepreneurial ecosystems, digital entrepreneurship and tech start-ups, mapping public programs and intermediary organizations, digital market regulations, and policy options to support entrepreneurial ecosystems.
  • Publication
    The Government Analytics Handbook: Leveraging Data to Strengthen Public Administration
    (Washington, DC: World Bank, 2023-09-28) Rogger, Daniel; Schuster, Christian; editors
    The Government Analytics Handbook presents frontier evidence and practitioner insights on how to leverage data to strengthen public administration. Covering a range of microdata sources—such as administrative data and public servant surveys—as well as tools and resources for undertaking the analytics, it transforms the ability of governments to take a data-informed approach to diagnose and improve how public organizations work. Readers can order the book as a single volume in print or digital formats, or visit: worldbank.org/governmentanalytics, for modular access and additional hands-on tools. The Handbook is a must-have for practitioners, policy makers, academics, and government agencies. - “Governments have long been assessed using aggregate governance indicators, giving us little insight into their diversity and how they can practically be improved. This pioneering handbook shows how microdata can be used to give scholars and practitioners granular and real insights into how states work, and practical guidance on the process of state-building.” —Francis Fukuyama, Stanford University, author of State-Building: Governance and World Order in the 21st Century - "The Government Analytics Handbook is the most comprehensive work on practically building government administration I have ever seen, helping practitioners to change public administration for the better.” —Francisco Gaetani, Special Secretary for State Transformation, Government of Brazil - “The machinery of the state is central to a country’s prosperity. This handbook provides insights and methodological tools for creating a better shared understanding of the realities of a state, to support the redesign of institutions, and improve the quality of public administration.” —James Robinson, University of Chicago, coauthor of Why Nations Fail
  • Item
    Planning National Telemedicine and Health Hotline Services: A Toolkit for Governments
    (Washington, DC : World Bank, 2023) World Bank
    For many low- and middle-income countries, telemedicine and health hotlines are the best way to increase community access to health information and health care. This became even more apparent during the coronavirus pandemic, when countries with low health-care-worker-to-population ratios--and large populations that do not live close to a health center--needed better ways for their citizens to access health information and care. These services have played an important role in filling access gaps for decades, but to ensure they sustain impact at a national scale, the government must be brought in from the beginning with a longer-term plan for the government to steward the solution. For a solution to be sustainable, it must be incorporated into country strategies and budgets, and the government must have ownership of the solution, even if all or parts of the operation are outsourced. This toolkit focuses on health hotlines and telemedicine, specifically on the telemedicine systems used for primary care services, rather than those for specialized care such as tele-dermatology, tele-oncology, and others. This toolkit will outline the multi-phased approach needed to set up a health hotline or telemedicine service at a national scale while providing tools that can be used to, for example, cost out and design the system, contract service providers, or engage mobile network operators.
  • Item
    Planning National Telemedicine and Health Hotline Services: A Toolkit for Service Providers Working with Governments
    (Washington, DC : World Bank, 2023) World Bank
    For many low- and middle-income countries, digital health solutions are the best way to increase community access to health information and health care. This became even more apparent during the coronavirus pandemic, when countries with low health-care-worker-to-population ratios--and large populations that do not live close to a health center--needed better ways for their citizens to access health services. In many countries, telemedicine and health hotline services have played an important role in filling access gaps, which can present private sector providers with opportunities for growth. When the private sector and government work together it can lead to major advances in health services that reach more communities. However, just because a solution is impactful does not mean it will be sustainable. To ensure any solution sustains impact at scale, it is important for the government to lead it from the beginning, and eventually regulate, and perhaps own, the solution even if it outsources all, or parts, of it to service providers. This toolkit is designed for software or call center service providers interested in working with government to establish nationwide telemedicine or health hotline services.
  • Publication
    A Guiding Framework for Nutrition Public Expenditure Reviews
    (Washington, DC: World Bank, 2022-05-04) Wang, Huihui; Winoto Subandoro, Ali; Tanimichi Hoberg, Yurie; Qureshy, Lubina Fatimah; Ghimire, Mamata
    Nutrition investments affect human capital formation, which in turn affects economic growth. Malnutrition is intrinsically connected to human capital—undernutrition contributes to nearly half of child mortality, and stunting reduces productivity and earnings in adulthood. Improving nutrition requires a multisectoral effort, but it is difficult to identify and quantify the basic financing parameters as used in traditional sectors. What is being spent and by whom and on what? To address these questions, nutrition public expenditure reviews (NPERs) determine the level of a country’s overall nutrition public spending and assess whether its expenditure profile will enable the country to realize its nutrition goals and objectives. When done well, NPERs go beyond simply quantifying how much is spent on nutrition; they measure how well money is being spent to achieve nutrition outcomes and identify specific recommendations for improvement. A Guiding Framework for Nutrition Public Expenditure Reviews presents the key elements of an NPER and offers guidance, practical steps, and examples for carrying out an NPER. The book draws upon good practices from past NPERs as well as common practices and expertise from public expenditure reviews in other sectors. This handbook is intended for practitioners who are tasked with carrying out NPERs. Other target audiences include country nutrition policy makers, development partner officials, government technical staff, and nutrition advocates. The book presents data and analytical challenges faced by previous NPER teams and lays out the kinds of analyses that past NPERs have been able to carry out and those that they were unable to perform because of data or capacity constraints. It concludes with further work needed at the global and country levels to create the conditions necessary to conduct more comprehensive NPERs.
  • Publication
    Impact Evaluation in International Development: Theory, Methods and Practice
    (Washington, DC: World Bank, 2022-03-17) Glewwe, Paul; Todd, Petra
    Impact evaluations are studies that attempt to measure the causal impact of a project, program, or policy on one or more outcomes. This book provides a comprehensive exposition of how to conduct impact evaluations. Part I provides an overview of impact evaluations and comprises five chapters which are accessible to readers who have few or none of the technical (statistical and econometric) skills that are needed to conduct impact evaluations. Parts II and III make use of statistical and econometric methods and are at a level similar to a graduate-student course but written to make them accessible to the ambitious reader whose skills are not at that level. Part II presents, in Chapters 6-10, a comprehensive discussion of the use of randomized controlled trials (RCTs) to conduct impact evaluations, including a general discussion of the ethical issues involved in conducting impact evaluations. Part III presents the main nonexperimental methods that are used to implement impact evaluations when RCTs are not feasible or not recommended for other reasons. Chapters 11 and 12 present regression methods, including difference-in-differences estimation. Matching methods are described in Chapter 13, after which regression discontinuity methods are covered in Chapter 14. Instrumental variable methods, including the estimation of local average treatment effects (LATE), are discussed in detail in Chapter 15. Chapters 16 and 17 cover more advanced topics: quantile treatment effects and control function methods, respectively. Part IV then considers more practical issues when conducting impact evaluations, including designing questionnaires (Chapter 18), data collection methods and survey management (Chapters 19 and 20), and disseminating results to policymakers (Chapter 21). Finally, Part V addresses two topics in impact evaluation: qualitative methods for conducting impact evaluations (Chapter 22), and cost-benefit and cost-effectiveness analysis (Chapter 23).
  • Publication
    Preventing Money Laundering and Terrorist Financing: A Practical Guide for Bank Supervisors
    (Washington, DC : World Bank, 2022) Chatain, Pierre-Laurent; Van der Does de Willebois, Emile; Bökkerink, Maud
    The COVID-19 (coronavirus) crisis was a reminder, if any were needed, that criminal creativity thrives in times of chaos, exploiting people’s fears. Unsafe face masks, counterfeit drugs, and suspect medical equipment flooded the market, touted as miracle cures against the coronavirus by unscrupulous actors wanting to turn a quick profit. Companies with no record in health won big government contracts and, as people’s situation deteriorated, organized crime stepped in to lend a “helping hand” to those suffering financial distress. Where most people saw a global public health and economic crisis, criminals saw an opportunity. What this criminal behavior, indeed almost all financial economic crime, has in common is that the funds involved move through the formal financial system. The service providers that execute those transactions are in a good position to gather firsthand intelligence on what is happening. For this reason, banks and other financial institutions have anti-money-laundering and countering the financing of terrorism (AML/CFT) obligations to find out who is paying whom and why and, if necessary, to alert the authorities. Financial institutions are the first line of defense against this criminal behavior; they are the gatekeepers to the international financial system.