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Data Diagnostic for Kerala - Spotlight on Resilience: Action plan based on a rapid diagnostic of data governance in the State of Kerala(Washington, D.C., 2023-10-17) World BankThe Government of Kerala (GoK) is committed to using data-driven tools and services for resilience and has embarked upon several innovative data programs that address known gaps in the resilience related service delivery architecture and the data ecosystem. The World Bank, through the ongoing Additional Financing for Resilient Kerala Program (P177980) is supporting the GoK in its efforts to use data effectively for resilience towards future disasters. At the invitation of the GoK, a World Bank team conducted a rapid diagnostic of the state of data governance in Kerala. The diagnostic aims to support the GoK in combining data initiatives related to climate change and disaster risk management into an integrated ecosystem of technology products and processes, as well as strengthen institutional mandates by enhancing data governance policies and creating incentives for data sharing. The findings of the rapid diagnostic suggest that a vibrant, innovative, and entrepreneurial data ecosystem for resilience exists within the GoK. The government and its partner agencies have developed and deployed several sophisticated resilience-related, data-driven tools, applications, and platforms. GoK however is unable to derive the full extent of benefits from these applications as most of these initiatives are not underpinned by a common set of standards, methods, and policies, leading to suboptimal citizen user experience and effectiveness. The data diagnostic of the data ecosystem of the State provides global and national benchmarking, identifies gaps and opportunity areas, and recommends five strategic action steps and a number of tactical action steps that GoK can take to strengthen data governance and demonstrate the value of data-driven initiatives. The diagnostic was carried out through secondary research and semi-structured interviews. The diagnostic team thanks the wide range of GoK stakeholders who readily agreed to be interviewed for the study, in particular the Kerala State IT Mission (KSITM) who was the main counterpart in developing the diagnostic.
Publication(World Bank, Washington, DC, 2021-03) World BankJordan aspires to become a regional digital leader and has identified digital economy as a high priority for the country’s social and economic development. More recently, the Coronavirus disease 2019 (COVID-19) crisis has created an urgency for Jordan to adapt to the post-pandemic world driven by digital infrastructure and services. Against this background, this case study provides an assessment of the data governance practices in Jordan as well as a set of high-level policy recommendations to strengthen data governance in support of a vibrant, safe, and inclusive digital economy. Data governance is a necessary process of managing the availability, usability, integrity, and security of data in public and private systems. Solid data governance ecosystem, supported by capacity building for institutions and inclusive communications and dissemination campaigns, can foster trust in data use in a country and region with a fragile social contract. The diagnostic toolkit used in this report interrogates three pillars: enablers; safeguards; and value creation.