GET Note

18 items available

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The GET Note -- Recently Asked Questions Series captures the knowledge and advice from individual engagements of the World Bank’s Global Expert Team (GET) on Public Sector Performance.

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Options for Restraining the Wage Bill (While Preserving Essential Service Delivery)

2009-12, Dorotinsky, Bill, Manning, Nick, Rinne, Jeffrey

Nearly every personnel and pay system has some slack in it, either fiscal excess or staff positions (vacant or otherwise) that are not essential. The key is to look for targeted measures that produce savings and reduce the wage bill, without adversely affecting service delivery.

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Comparative Experiences with Functional Reviews and Alternative Service Delivery

2009-08, World Bank

This note presents a number of different country experiences with functional reviews and alternative service delivery, and provides a conceptual framework from which to select appropriate cases for further analysis.

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Service Delivery Reviews in Canada and the U.K.

2009-08, World Bank

This brief describes in detail Canada's policy on alternative service delivery and service delivery reviews in the UK, such as the prior options reviews, better quality services and best value reviews, market testing, and fundamental expenditure reviews. Links are provided to relevant documents and case studies.