Nearly every personnel and pay system
has some slack in it, either fiscal excess or staff
positions (vacant or otherwise) that are not essential. The
key is to look for targeted measures that produce savings
and reduce the wage bill, without adversely affecting
This note presents a number of different
country experiences with functional reviews and alternative
service delivery, and provides a conceptual framework from
which to select appropriate cases for further analysis.
This brief describes in detail
Canada's policy on alternative service delivery and
service delivery reviews in the UK, such as the prior
options reviews, better quality services and best value
reviews, market testing, and fundamental expenditure
reviews. Links are provided to relevant documents and case studies.