GET Note
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The GET Note -- Recently Asked Questions Series captures the knowledge and advice from individual engagements of the World Bank’s Global Expert Team (GET) on Public Sector Performance.
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Targeting Results, Diagnosing the Means: Innovative Approaches for Improving Public Sector Delivery
(World Bank, Washington, DC, 2013-05) Manning, Nick ; Watkins, JoannaThis note sets out approaches to reform which start with identifying the shortcomings in results and which then look for pragmatic solutions that fit the particular context: no best practice, fewer universal recommendations for institutional design. The relative merits of this type of approach have not been empirically tested, but they are nonetheless intuitively reasonable and offer an alternative to other models of institutional reform which have not had great success. This note argues that these results-based approaches are a welcome breath of fresh air in a difficult domain. They are clearly in tune with the current results focus of the international development community and they address many of the challenges recognized by practitioners in previous approaches. However the authors still have remarkably little hard evidence on which to base a robust assessment of the effectiveness of this type of intervention. -
Publication
Overview of Public Sector Performance Assessment Processes in Japan
(World Bank, Washington, DC, 2010-08) Matsuura, Miki ; Watkins, Joanna ; Dorotinsky, WilliamThe Government of Japan began introducing evaluation techniques in 2001 within the context of a Central Government reform program that involved the establishment of new ministries and the integration and abolition of existing ministries. Japans approach emphasizes assessing policies and activities, and then incorporating results into future planning and budgeting, with a focus on making public sector programs and activities more efficient. This is a synopsis of Japans experience with public sector performance assessment processes between 2001 and 2010. This note presents a range of initiatives underway in Japan, including policy and activity evaluation, as well as the spending review exercise designed to make public sector service delivery more efficient. The intention of this note is not to necessarily endorse Japans approach, but rather to document it as a case study. -
Publication
Non-monetary Awards for Public Sector Programs and Institutions : Survey of Selected International Experience
(World Bank, Washington, DC, 2010-04) Watkins, Joanna ; Beschel, RobertThis guide presents a range of non-monetary award programs to recognize performance improvements in government programs, initiatives, and agencies. Nine award programs are drawn from Canada, Ireland, Abu Dhabi, the Philippines, the United States and Jordan. Each of the programs are analyzed along the following dimensions: objectives, target applicants, award categories, selection criteria, participation, selection process, type of reward, year of establishment, and number of awards given per year. Individual program details along these dimensions are available. The first section presents the theoretical background on how non-monetary award programs function, their expected benefits, and guiding principles to harness the potential benefits of such a program. The second section highlights the findings from the analysis of the nine programs along the key dimensions.