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Publication The Global Findex Database 2021: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19(Washington, DC: World Bank, 2022-06-29) Demirguc-Kunt, Asli; Klapper, Leora; Singer, DorotheThe fourth edition of the Global Findex offers a lens into how people accessed and used financial services during the COVID-19 pandemic, when mobility restrictions and health policies drove increased demand for digital services of all kinds. The Global Findex is the world’s most comprehensive database on financial inclusion. It is also the only global demand-side data source allowing for global and regional cross-country analysis to provide a rigorous and multidimensional picture of how adults save, borrow, make payments, and manage financial risks. Global Findex 2021 data were collected from national representative surveys of about 128,000 adults in more than 120 economies. The latest edition follows the 2011, 2014, and 2017 editions, and it includes a number of new series measuring financial health and resilience and contains more granular data on digital payment adoption, including merchant and government payments. The Global Findex is an indispensable resource for financial service practitioners, policy makers, researchers, and development professionals.Publication Building Resilient Migration Systems in the Mediterranean Region: Lessons from COVID-19(Washington, DC: World Bank, 2022-06-14) Testaverde, Mauro; Pavilon, JacquelynFor thousands of years, migration has been a source of social and economic well-being for people living on different shores of the Mediterranean Sea. Whether through higher earnings for migrants, access to labor for receiving countries, or remittances for sending communities, migration has been an important driver of development in the Mediterranean region. The COVID-19 (coronavirus) pandemic has severely disrupted this complex web of movements, raising questions about whether migration will continue to be an important driver of the region’s well-being. As time passed, it became clear that the drivers of migration are so strong that mobility restrictions can only reduce movements, not halt them entirely. Building Resilient Migration Systems in the Mediterranean Region: Lessons from COVID-19 presents evidence on the implications of the COVID-19 pandemic on mobility in the region to inform policy responses that can help countries restart migration safely and better respond to future shocks. While some of the challenges that emerged during the pandemic are specific to public health crises, others are common to different types of shocks, including those related to economic, conflict, or climate-related factors. To inform this reform process, this book suggests a set of actions that can help Mediterranean countries to maximize the benefits of migration for all people living in the region, while at the same time ensuring the sustainability of migration flows. As a whole, these proposed policy actions point to a vision of migration resilience that, even during crises, can address key labor shortages, keep both migrant and native populations safer, sustain household incomes, and ameliorate blows to economic growth. The COVID-19 pandemic has created momentum for policy reforms. Whether this crisis can illuminate the way toward better adapting migration systems to future crises will depend on learning its lessons.Publication The Quality of Health and Education Systems Across Africa: Evidence from a Decade of Service Delivery Indicators Surveys(Washington, DC: World Bank, 2021-11-18) Gatti, Roberta; Andrews, Kathryn; Avitabile, Ciro; Sharma, Jigyasa; Yi Chang, AndresHave teachers mastered the subject matter they are teaching? Can doctors accurately diagnose and treat critical health conditions? Are schools and health facilities sufficiently stocked with needed equipment and supplies? Are they sufficiently supported and staffed to optimize learning and health care outcomes? For the past decade, the World Bank’s Service Delivery Indicators (SDI) surveys have collected nationally representative data in countries across Africa to answer these questions. The surveys aim to measure the quality of services where they meet citizens: in schools and health facilities. The Quality of Health and Education Systems Across Africa: Evidence from a Decade of Service Delivery Indicators Surveys identifies areas of achievement and constraint in service delivery, shedding light on how service delivery may foster or stunt human capital accumulation. SDI surveys show that schools and health clinics across Africa are still falling short in some critical areas. The delivery of primary care services is very heterogenous between and within countries. Many health facilities lack the basic necessities to provide proper care, such as essential medicines, basic diagnostic equipment, and adequate water and sanitation. Moreover, health care providers’ ability to diagnose and treat common health conditions correctly is low and distributed unevenly. Health personnel’s absence from health facilities remains a concern across the surveyed countries. Learning is low, and, not unlike health care, levels of student learning vary significantly across countries: less than half of grade 4 students can recite a simple sentence or perform basic mathematical operations. This deficient learning is correlated with teachers’ low levels of content knowledge and sub-par pedagogy skills. Some schools are also missing crucial inputs, such as blackboards or private and gendered toilets, and struggle with high pupil-teacher ratios. Despite these challenges, success stories in both sectors illustrate the quality of service delivery that could be achieved and showcase the dedication of teachers and medical staff across Africa. By studying data from thousands of facilities, considering the local context, and drawing insights from the literature, this book offers important insights for how countries can strengthen health and education systems and build back better in the wake of the massive disruptions brought about by the COVID-19 pandemic.