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Combatting Cybercrime: Tools and Capacity Building for Emerging Economies

2017-08, World Bank, United Nations

Advances in technologies over the last 20 years have affected virtually every aspect of the waywe live and conduct our daily lives. While these technologies have been a source of good and enabled social and economic progress around the world, hardly a day goes by without news of yet another cyberattack, or the use of technology in the commission of crime. Here, at the World Bank, we know that in order for technologies, including the internet, to continue to be used as a force for economic growth and development, measures must be taken to ensure the security of the internet and the data and communications that flow over it. This Toolkit, Combating Cybercrime: Tools and Capacity Building for Emerging Economies, aims at building capacity to combat cybercrime among policy-makers, legislators, public prosecutors and investigators, as well as among individuals and in civil society at large in developing countries by providing a synthesis of good practices in the policy, legal and criminal-justice aspects of the enabling environment necessary to combat cybercrime.

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Capturing Solutions for Learning and Scaling Up: Documenting Operational Experiences for Organizational Learning and Knowledge Sharing

2017-07-19, Janus, Steffen Soulejman

Is your organization missing important lessons from its operational experiences? This step-by-step guide shows you how to systematically capture such knowledge and use it to inform decision making, support professional learning, and scale up successes. The captured lessons--knowledge assets, the central element needed for learning--are consistently formatted documents that use operational experience to answer a specific question or challenge. The guide describes how to create and use knowledge assets in five steps: (1) identify important lessons learned by participants, (2) capture those lessons with text or multimedia documents, (3) confirm their validity, (4) prepare them for dissemination, and (5) use them for sharing, replication, and scaling up. Included tools, templates, and checklists help you accomplish each step.