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Publication Designing a Multi-Stakeholder Results Framework : A Toolkit to Guide Participatory Diagnostics and Planning for Stronger Results and Effectiveness(World Bank, Washington, DC, 2013-11) World Bank InstituteThis toolkit provides guidance to strengthen the results and effectiveness of multi-stakeholder development planning, including practical tools and processes. The toolkit guides collaborative steps, such as setting goals, diagnosing institutional problems and monitoring outcomes, all to produce a multi-stakeholder, outcome-based results framework to prepare a development strategy or plan and to implement with a strong result focus. It also includes guidance to use the results framework to highlight potentially high-impact areas for strengthening multi-stakeholder activities and to integrate monitoring and budget planning to a common set of outcomes. The toolkit gives special attention to the fragile context for development practitioners working in this area. The toolkit modules provide customizable resources to create a multi-stakeholder, outcome-based results framework. The modules can be used together as a complete resource or separately, focusing on modules that are of immediate interest. Although WBI originally developed the modules to support strategy design at the national level, they can also guide multi-stakeholder planning for results in other settings or key sectors where actors have diverse perspectives, with appropriate adjustments.Publication Poverty Reduction with Strategic Communication: Moving from Awareness Raising to Sustained Citizen Participation(World Bank, Washington, DC, 2011) Mozammel, Masud; Mozammel, MasudThe role of communication in Poverty Reduction Strategy (PRS) processes has evolved since 2000. The introduction of new communication channels for public policy debate has empowered a wide array of stakeholders who previously were absent or marginal in the development agenda. Initially, consultations were mainly a donor-led requirement, often done to access Heavily Indebted Poor Country (HIPC) funding quickly. This experience led to the recognition that more can be gained by working in partnership with other stakeholders. This publication updates a 2005 review of communication in PRSs. It includes four country case studies (Ghana, Tanzania, Moldova, and Nepal) and a regional analysis of Latin America and the Caribbean. It explores how the use of strategic communication has expanded beyond the PRS and is now being integrated into national development planning and implementation. Many of these strategies are shifting their focus from a 'dissemination and publicity strategy' to a 'communication program' that emphasizes information intervention beyond the traditional campaign, workshop or seminars. Compared with the 2005 review, the main difference is the institutionalization of communication, moving beyond the one-time experience for the first set of PRSs to broader, deeper sustained communication in support of poverty reduction and national development strategies. A second major difference is expanding beyond communication and participation in PRS formulation to PRS implementation, monitoring, and evaluation. The challenges of communication in national development strategies both within and between government, civil society, and donors correspond to some of the key challenges of the PRS initiative, how to create a genuinely participatory, and comprehensive process. Donor harmonization and aid coordination have improved government-donor relations, but both parties need to forge a new relationship with civil society for the more ambitious agenda to promote good governance.Publication A Model for Calculating Interconnection Costs in Telecommunications(Washington, DC: World Bank and the Public–Private Infrastructure Advisory Facility, 2004) Um, Paul Noumba; Gille, Laurent; Simon, Lucile; Rudelle, ChristopheSince the past decade, several Sub-Saharan African governments, through technical assistance provided by the World Bank and other donors, have undertaken to reform their telecommunications sectors, by implementing market liberalization policies, privatizing the incumbent public operator, and creating autonomous and independent regulatory bodies. The core objective of these reforms is to significantly improve access, and affordability, to telecommunications services on the basis of the assumption that a more friendly and predictable business environment will attract more private investment. However, the provision of interconnection services, on fair and efficient terms, has rapidly emerged as a main bottleneck. In fact, new legislation and regulations enacted in Sub-Saharan Africa recognize the interconnection rights ascribed to all telecommunications service providers and network operators. In addition, these regulations also request the incumbent fixed operator to supply interconnection services to new entrants on a fair and competitive basis. Despite the clarity and soundness of the legislative provisions in that respect (cost oriented, nondiscriminatory, fair, and transparent), the number of interconnection disputes has increased, and long-lasting interconnection disputes have discredited the reputation and credibility of new regulatory regimes.Publication Information Technology Security Handbook(Washington, DC: World Bank, 2003) Sadowsky, George; Dempsey, James X.; Greenberg, Alan; Mack, Barbara J.; Schwartz, AlanInformational and Communication Technologies (ICT) plays a fundamental role for social and economic development. Similarly, it is recognized that there cannot be an effective use of ICT in the absence of a safe and trusted ICT environment. Thus, IT security plays a prime role in helping creating the environment needed to set the ground for implementing successful national ICT plans, e-Government or e-Commerce activities, as well as sectoral projects, such as, for example, in the areas of education, health, or finance. IT security is a complex topic and evolves almost as fast as technology does. The authors provide technology-independent best practices, as well as recommendations for particular IT environments. As technology evolves, the accompanying web site (www.infodev-security.net) will provide updates as appropriate, allowing for a constant dissemination of developments in the field of IT security. The book is composed of five parts, each of which can be read independently. After an introduction to general issues of IT security, the book addresses issues relevant specifically to individuals, small and medium organizations, government, and technical administrators. Although most of the research and publications on IT security comes from developed countries, the authors have attempted to provide practical guidance applicable anywhere and to include examples from developing countries.