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PublicationThe Art of Knowledge Exchange : A Results-Focused Planning Guide for Development Practitioners(World Bank, Washington, DC, 2012) Kumar, Shobha; Leonard, AaronKnowledge exchange, or peer-to-peer learning, is a powerful way to share, replicate, and scale up what works in development. Development practitioners want to learn from the practical experience of others who have gone through, or are going through, similar problems. This guide emphasizes empowering local agents through experiential learning with peers from their own and other countries, by following a strategic, results-oriented approach to learning based on the World Bank institute's capacity development and results framework. Knowledge exchange can be used as part of a change process to powerful effect. But like any good capacity building approach, it should be anchored in the broader development context and your clients' needs should drive the agenda. The development goal focuses on the major objective your clients hope to achieve. It derives from a long-term regional, national, or local development strategy. The knowledge exchange initiative should bring your clients closer to realizing this goal, by targeting the institutional constraints preventing its achievement. The development goal therefore guides the design of your knowledge exchange. An effective development goal is locally owned and provides clear economic and social value to targeted beneficiaries. It's important to recognize that a knowledge exchange initiative will not result in the development goal, but should contribute to it. In some instances, knowledge exchange can be used to build group consensus on a development goal itself. PublicationTelecommunications Regulation Handbook : Tenth Anniversary Edition(World Bank and the International Telecommunication Union, Washington, DC, 2011) Blackman, Colin; Srivastava, Lara; Blackman, Colin; Srivastava, LaraCommunications are an essential means for reaching the, bottom of the Pyramid, and enabling individuals to reduce poverty and improve the quality of their lives. We currently live in a world in which more Africans have access to a mobile phone than to any other utility or infrastructure service. This widespread technological dissemination creates new opportunities across all segments of society, but also presents new challenges requiring adaptable strategies. Today's communications landscape is vastly different from the environment in which we developed the first telecommunications regulation handbook ten years ago. Competitive and open communications markets have created opportunities in countries that previously lagged behind. Competitively priced and technologically varied service offerings have allowed businesses to compete and thrive globally. However, there are still serious market gaps (such as providing widespread high speed broadband services at affordable prices and connectivity to remote areas), that, when coupled with evolving and converging technologies, pose challenges to policymakers and regulators. This new edition of the telecommunications regulation handbook captures the new market and regulatory strategies to optimize investment in broadband networks and Information and Communication Technology, or ICT services. As the following chapters show, many of the evolutionary and revolutionary changes in regulation that made possible the mobile miracle of connecting 5 billion users worldwide with access to ICTs, as well as over a billion fixed and mobile broadband subscribers, are still valid today. But for markets to truly flourish, regulators also need new, inspired regulatory approaches that are as innovative as the technologies they regulate. PublicationInformation Technology Security Handbook(Washington, DC: World Bank, 2003) Sadowsky, George; Dempsey, James X.; Greenberg, Alan; Mack, Barbara J.; Schwartz, AlanInformational and Communication Technologies (ICT) plays a fundamental role for social and economic development. Similarly, it is recognized that there cannot be an effective use of ICT in the absence of a safe and trusted ICT environment. Thus, IT security plays a prime role in helping creating the environment needed to set the ground for implementing successful national ICT plans, e-Government or e-Commerce activities, as well as sectoral projects, such as, for example, in the areas of education, health, or finance. IT security is a complex topic and evolves almost as fast as technology does. The authors provide technology-independent best practices, as well as recommendations for particular IT environments. As technology evolves, the accompanying web site (www.infodev-security.net) will provide updates as appropriate, allowing for a constant dissemination of developments in the field of IT security. The book is composed of five parts, each of which can be read independently. After an introduction to general issues of IT security, the book addresses issues relevant specifically to individuals, small and medium organizations, government, and technical administrators. Although most of the research and publications on IT security comes from developed countries, the authors have attempted to provide practical guidance applicable anywhere and to include examples from developing countries. PublicationTelecommunications Regulation Handbook(Washington, DC: World Bank, 2000-11) Intven, Hank; Intven, HankIn recognition of the fundamental importance of an appropriate regulatory environment to accelerate connectivity, and access to information services, this handbook provides a practical reference source, on the methods used to regulate the telecommunications sector around the world, emphasizing best practices. The focus is on practices that promote the efficient supply of telecommunications services in a competitive marketplace. It offers a useful compilation of descriptions, and analyses of regulatory practices, and approaches applied in a wide range of countries. The handbook outlines the various factors that motivated the liberalization of telecommunications markets, i.e., increased growth, and fast innovations for better services; the need to expand and upgrade telecommunications networks with new services; growth of the Internet; of mobile and other wireless services; and, of international trade in telecommunications services. These factors compelled regulatory objectives to foster competitive markets to promote efficient supply of telecommunications, and quality at affordable prices. To this end, licensing telecommunications services, interconnection, price regulation, competition policy, and universal service are presented to form the framework for telecommunications regulation.