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Publication
The Art of Knowledge Exchange: A Results-Focused Planning Guide for Development Practitioners in the Social, Urban, Land, and Resilience Sectors
(World Bank, Washington, DC, 2018-02-01)Based on the original Art of Knowledge Exchange: A Results-Focused Planning Guide for Development Practitioners, this guide has been customized for practitioners in the urban, social, land, and resilience sectors. It offers a practical step-by-step framework with illustrative examples on how to design, implement, and measure progress with regard to knowledge exchange initiatives. While the guide contains information that is of value to all those involved in knowledge exchange from the local to the global level, it is particularly geared to those who broker the exchange of knowledge and expertise on development challenges and solutions in the areas of urban and social development, land administration, and resilience. -
Publication
A Toolkit for Measuring Early Childhood Development in Low and Middle-Income Countries
(World Bank, Washington, DC, 2017-12-12)The Toolkit provides a practical, “how-to” guide for selection and adaptation of child development measurements for use in low- and middle-income countries. Users can follow the proposed step-by-step process to select, adapt, implement, and analyze early childhood development data for diverse purposes and projects. Researchers, evaluators, and program personnel from various disciplines interested in assessing early childhood development in low- and middle-income countries will find the book useful for planning and evaluating interventions, monitoring development over time, or conducting a situation analysis. The book updates and expands a previous 2009 edition, incorporating new research on the use of child development measurement tools in low- and middle-income countries. The ECD Measurement Inventory that accompanies this Toolkit contains 147 measurement tools for children under 8 years. For each test it reports the domains assessed, age range for which the tool is appropriate, method of administration, purpose of the assessment, origin and locations of use, logistics, and cost. -
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Capturing Solutions for Learning and Scaling Up: Documenting Operational Experiences for Organizational Learning and Knowledge Sharing
(Washington, D.C.: World Bank, 2017-07-19)Is your organization missing important lessons from its operational experiences? This step-by-step guide shows you how to systematically capture such knowledge and use it to inform decision making, support professional learning, and scale up successes. The captured lessons--knowledge assets, the central element needed for learning--are consistently formatted documents that use operational experience to answer a specific question or challenge. The guide describes how to create and use knowledge assets in five steps: (1) identify important lessons learned by participants, (2) capture those lessons with text or multimedia documents, (3) confirm their validity, (4) prepare them for dissemination, and (5) use them for sharing, replication, and scaling up. Included tools, templates, and checklists help you accomplish each step. -
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The Art of Designing and Implementing Study Tours: A Guide Based on the Art of Knowledge Exchange Methodology
(World Bank, Washington, DC, 2017)Designing and implementing study tours that get results can be a big undertaking. This guide, the art of designing and implementing study tours, aims to take out the guesswork by breaking down the process into simple steps. The study tour guide is written specifically for those who broker or coordinate or facilitate Study Tours between knowledge seekers and knowledge providers. A study tour is a learning journey for both the knowledge providers and seekers as it truly taps into the power and potential of peer-to-peer learning. When designing a study tour, it is useful to consider the different needs and characteristics of these two groups separately. Based on the World Bank Group’s flagship publication, the art of knowledge exchange: a results-focused planning guide for development practitioners, this study tour guide benefits greatly from the tried and tested roadmap and results-focused methodology of the art of knowledge exchange. It is an effort to delve deeper into one of the knowledge exchange instruments from the Art of Knowledge Exchange Toolbox, and provide detailed guidance on how to design and implement study tours for higher development impact. Based on the World Bank Group’s flagship publication. This study tour guide benefits greatly from the tried and tested roadmap and results-focused methodology of the art of knowledge exchange. It is an effort to delve deeper into one of the knowledge exchange instruments from the art of knowledge exchange toolbox, and provide detailed guidance on how to design and implement study tours for higher development impact. This guide uses a primary case study, study tour in Action, to illustrate the five steps in the art of knowledge exchange methodology. These five steps, anchor, define, design, implement, and evaluate, provide the roadmap for effective Study Tours that get results. The guide also highlights four additional examples to illustrate how study tours have supported development outcomes when systematically designed and integrated as a part of a larger change process. -
Publication
Becoming a Knowledge-Sharing Organization: A Handbook for Scaling Up Solutions through Knowledge Capturing and Sharing
(World Bank, Washington, DC, 2016-11-02)This volume offers a simple, systematic guide to creating a knowledge sharing practice in your organization. It shows how to build the enabling environment and develop the skills needed to capture and share knowledge gained from operational experiences to improve performance and scale-up successes. Its recommendations are grounded on the insights gained from the past seven years of collaboration between the World Bank and its clients around the world—ministries and national agencies operating in various sectors—who are working to strengthen their operations through robust knowledge sharing. While informed by the academic literature on knowledge management and organizational learning, this handbook’s operational background and many real-world examples and tips provide a missing, practical foundation for public sector officials in developing countries and for development practitioners. However, though written with a public sector audience in mind, the overall concepts and approaches will also hold true for most organizations in the private sector and the developed world. -
Publication
The Art of Knowledge Exchange : A Results-Focused Planning Guide for Development Practitioners, Second Edition Updated
(Washington, DC, 2015)Knowledge exchange, or peer-to-peer learning, is a powerful way to share, replicate, and scale up what works in development. Development practitioners want to learn from the practical experience of others who have gone through, or are going through, similar challenges. They want to be connected to each other and have ready access to practical knowledge and solutions. When done right, knowledge exchange can build the capacity, confidence, and conviction of individuals and groups to act. Examples of these direct results or intermediate outcomes from a knowledge exchange include: i) technical water specialists in several sub-districts of Bangladesh learn new skills to replicate good practices (shared by their peers) for building and maintaining a safe water supply; ii) dairy sector and ministry of agriculture officials in Tanzania reach agreement on a blueprint of potential dairy sector reforms because of a new shared understanding and improved collaboration; and iii) farmers in Kenya adopt an innovative rice growing methodology, System of Rice Intensification (SRI), to increase the yield from their land after learning from the experience of countries that pioneered this methodology. This edition contains a full revision of the original art of knowledge exchange as well as new chapters on implementation and results. It draws lessons from over 100 exchanges financed by the World Bank South-South Facility, analytical work conducted by the World Bank Institute and the Task Team for South-South Cooperation, and reflects the experiences of dozens of World Bank Group staff, learning professionals, government officials, and other international development practitioners who have brokered and participated in South-South knowledge exchange activities. -
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Designing a Multi-Stakeholder Results Framework : A Toolkit to Guide Participatory Diagnostics and Planning for Stronger Results and Effectiveness
(World Bank, Washington, DC, 2013-11)This toolkit provides guidance to strengthen the results and effectiveness of multi-stakeholder development planning, including practical tools and processes. The toolkit guides collaborative steps, such as setting goals, diagnosing institutional problems and monitoring outcomes, all to produce a multi-stakeholder, outcome-based results framework to prepare a development strategy or plan and to implement with a strong result focus. It also includes guidance to use the results framework to highlight potentially high-impact areas for strengthening multi-stakeholder activities and to integrate monitoring and budget planning to a common set of outcomes. The toolkit gives special attention to the fragile context for development practitioners working in this area. The toolkit modules provide customizable resources to create a multi-stakeholder, outcome-based results framework. The modules can be used together as a complete resource or separately, focusing on modules that are of immediate interest. Although WBI originally developed the modules to support strategy design at the national level, they can also guide multi-stakeholder planning for results in other settings or key sectors where actors have diverse perspectives, with appropriate adjustments. -
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The Art of Knowledge Exchange : A Primer for Government Officials and Development Practitioners
(Washington, DC, 2013-01)In 2009, in the midst of the financial crisis, analysts were concerned that banks in Nepal were dangerously overexposed to inflated real estate and equity markets. Nepal's Central Bank (NRB) decided to evaluate its commercial banks, but needed outside expertise and assistance for stress-testing its banks and assessing the damages that could result from economic shocks. Standard International Monetary Fund (IMF) models for evaluating banks in developed economies, however, proved too complex and were unsuitable for the circumstances of a small developing country. Meanwhile, the State Bank of Pakistan (SBP) had been carrying out quarterly stress-testing of banks in Pakistan. Upon hearing about SBP's capabilities from the World Bank, NRB leadership was eager to learn how to apply Pakistan's regulatory analysis in Nepal. The World Bank facilitated and funded a knowledge exchange between the two central banks so that NRB staff could learn to use a simplified stress-testing, scenario-based model to evaluate the financial stability of Nepal's banks, develop regulations to maintain the stability of banking institutions, and establish contingency plans in the case of failure of a Nepalese bank. This story demonstrates the power of doing development differently. Nepal is very motivated to solve a pressing problem. It actively shops for a solution: the standard model is not suitable, but the Pakistani model is. Pakistan is eager to share its model with Nepal. Nepal adopts and adapts it, and it works. -
Publication
The Art of Knowledge Exchange : A Results-Focused Planning Guide for Development Practitioners
(World Bank, Washington, DC, 2012)Knowledge exchange, or peer-to-peer learning, is a powerful way to share, replicate, and scale up what works in development. Development practitioners want to learn from the practical experience of others who have gone through, or are going through, similar problems. This guide emphasizes empowering local agents through experiential learning with peers from their own and other countries, by following a strategic, results-oriented approach to learning based on the World Bank institute's capacity development and results framework. Knowledge exchange can be used as part of a change process to powerful effect. But like any good capacity building approach, it should be anchored in the broader development context and your clients' needs should drive the agenda. The development goal focuses on the major objective your clients hope to achieve. It derives from a long-term regional, national, or local development strategy. The knowledge exchange initiative should bring your clients closer to realizing this goal, by targeting the institutional constraints preventing its achievement. The development goal therefore guides the design of your knowledge exchange. An effective development goal is locally owned and provides clear economic and social value to targeted beneficiaries. It's important to recognize that a knowledge exchange initiative will not result in the development goal, but should contribute to it. In some instances, knowledge exchange can be used to build group consensus on a development goal itself. -
Publication
Telecommunications Regulation Handbook : Tenth Anniversary Edition
(World Bank and the International Telecommunication Union, Washington, DC, 2011)Communications are an essential means for reaching the, bottom of the Pyramid, and enabling individuals to reduce poverty and improve the quality of their lives. We currently live in a world in which more Africans have access to a mobile phone than to any other utility or infrastructure service. This widespread technological dissemination creates new opportunities across all segments of society, but also presents new challenges requiring adaptable strategies. Today's communications landscape is vastly different from the environment in which we developed the first telecommunications regulation handbook ten years ago. Competitive and open communications markets have created opportunities in countries that previously lagged behind. Competitively priced and technologically varied service offerings have allowed businesses to compete and thrive globally. However, there are still serious market gaps (such as providing widespread high speed broadband services at affordable prices and connectivity to remote areas), that, when coupled with evolving and converging technologies, pose challenges to policymakers and regulators. This new edition of the telecommunications regulation handbook captures the new market and regulatory strategies to optimize investment in broadband networks and Information and Communication Technology, or ICT services. As the following chapters show, many of the evolutionary and revolutionary changes in regulation that made possible the mobile miracle of connecting 5 billion users worldwide with access to ICTs, as well as over a billion fixed and mobile broadband subscribers, are still valid today. But for markets to truly flourish, regulators also need new, inspired regulatory approaches that are as innovative as the technologies they regulate.