Other Public Sector Study

328 items available

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https://hdl.handle.net/10986/2206

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Haiti: Strengthening Customs Administration in an Insecure Environment
(Washington, DC: World Bank, 2024-05-22) World Bank
This report is motivated by three primary factors. First, customs administrations tend to continue to operate in crisis situations, contrary to other government services. Moreover, customs taxation is the simplest tax instrument to enforce during security crisis periods because it concerns traded goods, which are easier to tax than individuals or companies. Tax revenues in Haiti are low at 6.3 percent of GDP in FY23 and insufficient to provide adequate public services. As such, customs is the single largest source of domestic revenue and leakage in customs revenues is significant. Second, as noted, strengthened customs practices and applications have the potential to significantly strengthen the legitimacy of the State and build greater trust between the government and the citizenry, including better controlling transborder criminal activity. AGD has a high profile, and corruption, unfair treatment, and perceived ineffectiveness in the administration of customs practices is viewed as highly problematic by the citizenry. Third, the current insecure environment in Haiti, including the increasing gang presence and resultant personal security concerns, presents significant constraints and challenges in carrying out basic customs services and practices, not to mention meaningful reforms. AGD could benefit from lessons learned in other fragile, conflict-affected, and vulnerable settings (FCV) and better adapt to the current insecure environment.
Slovakia - Understanding the Productivity of Slovakia’s Local Governments: Key findings from an empirical study
(Washington, DC: World Bank, 2024-05-07) World Bank
This report employs a diverse range of data sources to examine district-level variations in public sector productivity in Slovakia. It leverages administrative data to measure productivity from the Fabasoft and Cezir data systems that provide detailed insights into case management and business licensing processes. Employment data, sourced from the government's job portal, sheds light on competition for public sector jobs. Additionally, a survey of district office public officials captures their management practices and attitudes. By incorporating these varied data sources, the report offers a comprehensive understanding of productivity factors and management dynamics within district offices, enabling a complex and informed assessment of the determinants of public sector productivity.
The World Bank's Support for Subnational Governance in Large Federal Countries: Lessons Learned from Argentina, Brazil and Nigeria
(World Bank, Washington, DC, 2022) Stoykov, Petar Georgiev; Yilmaz, Serdar
Limited local tax revenue and low public sector efficiency are two critical problems of public sector management and key constraints for the economic and social development of many subnational governments in large federal countries. To create fiscal space without compromising macroeconomic stability and fiscal sustainability, there is a need for reforms that lead to better use of public resources and improved expenditure efficiency through reforms in budgeting, procurement, and tax administration. This note presents lessons learned from the World Bank’s subnational governance projects in three large federal countries - Argentina, Brazil and Nigeria - between 2008-2017. These lessons learned can be useful in shaping the design of future subnational governance projects in other federal countries, particularly those projects seeking to improve service delivery, public expenditure systems and core governance institutions.
The Evolving Role of the Planning Function: International Experience and Reform Options for India
(World Bank, Washington, DC, 2021-11-01) World Bank
This note presents the main trends in strategic planning across public sector administrations in seven countries: Australia, Canada, Brazil, Mexico, Malaysia, South Korea, and Colombia. It was prepared in response to the Indian Government's interest in understanding the emerging trends in the evolution of strategic planning in a range of countries and effectively adapting this function across public administration at the national and subnational levels.
Delivering Together: Using Indonesia's Village Law to Optimize Frontline Service Delivery
(World Bank, Washington, DC, 2021-08-19) World Bank
Over the past twenty years, Indonesia has pursued an ambitious policy agenda for decentralization. Indonesia's subnational governments play a key role in providing frontline services. In 2014, Indonesia's Village Law ushered in a new chapter in the country's decentralization agenda. The law establishes a legal and financial foundation for villages to contribute to Indonesia's rural development. In 2020, village transfers accounted for around ten percent of all subnational transfers, playing an important role in Indonesia's Coronavirus (COVID-19) response strategy. Despite these positive results, several frontier issues in the overall decentralization agenda hinder villages' contributing potential to improving frontline service delivery. This report categorizes these structural challenges into four broad categories of regulatory challenges, coordination gaps, limited capacity building systems, and fragmentation in accountability systems. The report aims to show how overcoming these structural challenges can enable the government to institutionalize systems of accountability and participation into its wider service delivery framework.
Using New Data to Support Tax Treaty Negotiation
(World Bank, Washington, DC, 2021-07-12) World Bank
This paper introduces the new Tax Treaties Explorer dataset, developed with support from the World Bank and the G-24, and illustrates its use for research by tax treaty negotiators, policy makers, and researchers. The new dataset provides a rich source of data to reexamine existing tax treaty policy, inform negotiation positions, and assess treaty networks. For the first time, it provides a tool to analyze trends in the content of tax treaties, across individual agreements, over time, and between countries. To illustrate the value of such an approach, we replicate a study by Barthel, Busse, and Neumayer (2009), which found a positive association between the presence of a tax treaty and the bilateral stock of FDI. We show that this effect is mainly driven by the withholding tax rates in the treaty rather than by other provisions affecting taxing rights such as permanent establishment. If the outcomes of this proof-of-concept replication are borne out in future research, this would suggest that negotiators can seek the maximum protection of source taxing rights in other parts of the treaty, knowing that this is unlikely to dilute investment-promoting impacts.
Ghana: Enhancing Revenue Mobilization Through Improved Tax Compliance and Administrative Systems
(World Bank, Washington, DC, 2020-11-13) World Bank
Ghana’s tax collection is low compared with other lower middle-income countries. Non-compliance of tax payments is an urgent issue in Ghana, as the government has been suffering from a widening fiscal deficit and a rising debt burden. Learning from experiences in other countries, this report proposes potential interventions that could improve tax compliance.
Chatbots for Third-Party Monitoring: CivicTech Pilot in Madagascar
(World Bank, Washington, DC, 2020-06) Rakotomalala, Olivia; Peixoto, Tiago; Kumagai, Saki
Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible improvements in people’s lives. The advent and availability of new technologies provide new opportunities to reach citizens, aggregate their ‘voice’ and demand, help governments respond, and partner with citizens to find and implement solutions collectively. With the right approach, CivicTech enables citizens to overcome income, social, and geographical barriers to interact with governments and participate at the local or national level. The CivicTech pilot in Madagascar supported the development of a Facebook ChatBot (bot) to enable third-party monitoring of service delivery operations for the Madagascar Public Sector Performance Project (PAPSP, P150116). A similar approach could be replicated for Community Driven Development (CDD) projects and local government and decentralized service delivery projects to achieve a multi-channel structure for third-party monitoring (offline, mobile, and web). The note documents the CivicTech pilot experience in Madagascar and lessons learned.
Freedom of Information Access: Key Challenges, Lessons Learned and Strategies for Effective Implementation
(World Bank, Washington, DC, 2020-06-01) World Bank
Implementation of the right to information as established in a Freedom of Information Access (FOIA) Law provides a foundation for institutionalization of transparency and support for anti-corruption efforts. Passage of a FOIA law is only a first step toward accessibility of data and documents held by public agencies, however. Effective implementation of a FOIA requires that public agencies take additional steps to put laws into practice and overcome common implementation challenges that can render FOIA laws ineffective. This note, which builds on previous World Bank research on factors determining effective implementation of FOIA laws, reviews cases of introduction of FOIA laws around the world and summarizes the main challenges, lessons learned and key strategies emerging from these experiences. Its primary aim is to inform Italian public agencies charged with implementation of the FOIA law about steps they can take toward effective implementation. As such, it focuses on areas of activity typically within the purview of public agencies, as opposed to those typically in scope of policymakers or central agencies charged with implementation and/or legislative oversight of FOIA.
Bangladesh: Political Economy of Right to Information
(World Bank, Washington, DC, 2020-04-30) Ahsan, Syed Khaled; Hasan, Sadik; Imran, Nadee Naboneeta
The Right to Information (RTI) Act, 2009, was a milestone in the legal history of Bangladesh to ensure people’s right to obtain information from the government offices and other organizations. This act covers most bodies owned, controlled, or substantially financed either directly or indirectly by the government and non-governmental organizations (NGOs). The act aims at giving citizens the right to hold the government accountable. In the 1990s, civil society advocated for the RTI Act as one of the best-fitted tools to establish good governance. The act was drafted by the government and civil society organizations (CSOs) together, following an analysis of a few other RTI Acts. A caretaker administration further cemented the path for the introduction of the RTI Act. The Council of Advisors of the caretaker administration approved the RTI Ordinance in September 2008, and it became formally recognized as a law from October 20, 2008. The democratically elected new government passed the RTI Act in March 2009, in the very first session of Parliament. The context of introducing a law for RTI in Bangladesh was different from that of India. The demand came from the grassroots level in India with a 40-day sit-in protest by a citizens’ rights body in 1996. In the case of Bangladesh, it came from Dhaka-based elites and lacked connection with the grassroots (Article 19 2015). The RTI Act, 2009, helps investigative journalism, but that is not the entire goal of this act. The goal is to empower citizens with information and make livelihoods easier for the ones who will otherwise have no means of getting answers from the state or other social actors.