Other Public Sector Study

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  • Publication
    People's Perspectives on ID and Civil Registration in Rwanda
    (World Bank, Washington, DC, 2021-01-29) World Bank
    Rwanda's electronic national population register (NPR) and ID project was first launched in 2008 and has since achieved impressive coverage. Today, the NPR captures the information of approximately 98 percent of the population. It is commonly considered to be one of the strongest foundational national identification (ID) systems in Africa due to the robust back end and information management systems that underpin it. The National Identification Agency (NIDA) ), has made concerted efforts over the years in the areas of policy, business process, communications, and support to ensure that all people in Rwanda are able to access IDs and register births and receive birth certificates. This has included initiatives like "CRVS week" in 2017 to encourage people to register the births of their children. It also includes nationwide communications campaigns to ensure equal access to IDs and the ability to use these to access services, with specific targeting for vulnerable groups like refugees. In order to improve current processes, close the remaining two percent gap in ID coverage, and inform the roll out of the new digital birth registration, NIDA requested the World Bank to support qualitative research to understand experiences, attitudes, and behavior of Rwandans towards accessing and using the current national ID cards and birth certificates.
  • Publication
    Rwanda’s Anti-Corruption Experience: Actions, Accomplishments, and Lessons
    (World Bank, Washington, DC, 2020-06) World Bank
    This study analyzes how Rwanda fought administrative corruption in the public sector over the last two decades. The focus on administrative corruption in the public sector is dictated by the difficulty of assessing, observing, and measuring corruption relating to state capture and by emphasis that Rwandan officials have placed on reducing corruption in the everyday workings of the public sector. It may touch on some dimensions of governance such as voice and accountability or the rule of law, it only analyses them through their relationship to corruption. The study is based primarily on face-to-face interviews conducted in December 2019 with key individuals in and close observers to the fight against corruption. This study increases awareness of Rwanda’s anticorruption experience, given its importance in Rwanda’s own development and its relevance to international anticorruption efforts. The study is organized as follows: the first section describes the evolution of corruption in Rwanda to provide context for anticorruption efforts. The second section discusses those efforts, with a focus on transforming norms and standards, on prevention, and on sanctions. The third section presents the main factors of success. The fourth section identifies the lessons that can be drawn from Rwanda. The fifth section reflects on the remaining challenges in the country’s anticorruption journey.