Other Public Sector Study
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Publication
Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho
(Washington, DC, 2022-05)This note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services. -
Publication
ID4D Country Diagnostic: Central African Republic
(World Bank, Washington, DC, 2021-10-19)This diagnostic has been conducted with the sole purpose of serving the ongoing development of social protection policy in the country. It is the Bank’s hope that the report will be useful for social protection policy development as intended. The Bank has not agreed with the government to invest in the civil registration and identification sector. The government may consider the use of this report for the activities it will undertake to seek support from the international donor community for such an investment. The report is organized into the following sections: section one gives introduction. Section two examines the identity ecosystem in Central African Republic (CAR) and presents the stakeholders on the supply and demand sides, the identity schemes, the legal framework, and the specific post-crisis identity context; and section three presents the analysis conducted by the World Bank Group and details the main recommendations to build on so social protection actors can promote an efficient and reliable identity ecosystem that can serve the entire Central African population, starting from the most vulnerable. -
Publication
South Africa ID Case Study
(World Bank, Washington, DC, 2019-05-01)South Africa’s approach to identification offers valuable lessons for countries looking to increase the coverage, robustness, and use of their ID systems. Since the end of apartheid, South Africa’s national identification system has been transformed from a tool of oppression to one for inclusion and the delivery of social services. The ID system is now closely integrated with civil registration, boasts high coverage among all segments of the population, and has been instrumental for effective service delivery and a cost effective electoral process. -
Publication
The State of Identification Systems in Africa: Country Briefs
(World Bank, Washington, DC, 2017)The global landscape of identification (ID) is changing rapidly. Technology is making it cheaper to identify people accurately, while the opportunities of the digital era are making it more important to be able to prove one’s identity. The role of ID systems has become essential in areas ranging from financial inclusion, social protection, migration, and even coping with natural disasters. Based on the World Bank’s identification for development (ID4D) program’s database, more than 40 percent of those lacking IDs in the world live in Africa. For the first time, the World Bank is planning to provide financial support and technical assistance to ID systems in Africa; this is an area in which it has had marginal involvement until now. The knowledge base related to ID systems in Africa has expanded dramatically. Applying a standardized assessment approach, the World Bank has financed more than 20 country reports and produced a synthesis report covering 17 of them. This publication draws from those reports as well as primary and secondary sources to provide a brief sketch of the foundational ID system in 48 African countries. The brief also confirms that the gaps in the legal and institutional environment that were found in the subset of countries covered in the synthesis report are representative of the wider African context. This volume represents a very small step toward increasing the understanding of the rapidly changing landscape of ID systems in Africa. -
Publication
Regionalizing Telecommunications Reform in West Africa
(Washington, DC, 2007-06-22)This report assesses the potential gains from regionalized telecommunications policy in West Africa. The report seeks to assist officials in the Economic Community of West African States (ECOWAS), the West African Telecommunications Regulators Assembly (WATRA) and member states in designing an effective regional regulatory process. To this end, the report: (i) discusses how regional cooperation can overcome national limits in technical expertise, can enhance the capacity of countries credibly to commit to stable regulatory policy, and ultimately can facilitate infrastructure investment in the region; (ii) identifies trade-distorting regulations that inhibit opportunities for regional trade and economic development, and so are good candidates for regional trade negotiations to reduce indirect trade barriers; and (iii) describes substantive elements of a harmonized regional regulatory policy that can deliver immediate performance benefits.