Other Public Sector Study

313 items available

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http://hdl.handle.net/10986/2206

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Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho

(Washington, DC, 2022-05) World Bank

This note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services.
ID4D Country Diagnostic: Central African Republic

(World Bank, Washington, DC, 2021-10-19) World Bank

This diagnostic has been conducted with the sole purpose of serving the ongoing development of social protection policy in the country. It is the Bank’s hope that the report will be useful for social protection policy development as intended. The Bank has not agreed with the government to invest in the civil registration and identification sector. The government may consider the use of this report for the activities it will undertake to seek support from the international donor community for such an investment. The report is organized into the following sections: section one gives introduction. Section two examines the identity ecosystem in Central African Republic (CAR) and presents the stakeholders on the supply and demand sides, the identity schemes, the legal framework, and the specific post-crisis identity context; and section three presents the analysis conducted by the World Bank Group and details the main recommendations to build on so social protection actors can promote an efficient and reliable identity ecosystem that can serve the entire Central African population, starting from the most vulnerable.
ID Systems and SOGI Inclusive Design

(World Bank, Washington, DC, 2021-10-18) Lebbos, Toni Joe ; Esquivel-Korsiak, Victoria ; Clark, Julia

The Principles on Identification for Sustainable Development, endorsed by 30 organizations, provides a framework for how to design identification (ID) systems that fulfill the promise of inclusive, sustainable development. The first principle on inclusion seeks to ensure universal access to identification, free from discrimination. To realize this ideal in practice, ID systems need to be fully inclusive of and accessible to all individuals regardless of their sexual orientation or gender identity (SOGI). This note describes key issues and emergent good practices to help practitioners build inclusive ID systems that prevent or reduce discrimination against individuals based on SOGI.
People's Perspectives on ID and Civil Registration in Rwanda

(World Bank, Washington, DC, 2021-01-29) World Bank

Rwanda's electronic national population register (NPR) and ID project was first launched in 2008 and has since achieved impressive coverage. Today, the NPR captures the information of approximately 98 percent of the population. It is commonly considered to be one of the strongest foundational national identification (ID) systems in Africa due to the robust back end and information management systems that underpin it. The National Identification Agency (NIDA) ), has made concerted efforts over the years in the areas of policy, business process, communications, and support to ensure that all people in Rwanda are able to access IDs and register births and receive birth certificates. This has included initiatives like "CRVS week" in 2017 to encourage people to register the births of their children. It also includes nationwide communications campaigns to ensure equal access to IDs and the ability to use these to access services, with specific targeting for vulnerable groups like refugees. In order to improve current processes, close the remaining two percent gap in ID coverage, and inform the roll out of the new digital birth registration, NIDA requested the World Bank to support qualitative research to understand experiences, attitudes, and behavior of Rwandans towards accessing and using the current national ID cards and birth certificates.
Barriers to the Inclusion of Women and Marginalized Groups in Nigeria’s ID System: Findings and Solutions from an In-Depth Qualitative Study

(World Bank, Washington, DC, 2021) Hanmer, Lucia ; Esquivel-Korsiak, Victoria ; Pande, Rohini

An estimated one billion people around the world do not have an officially recognized means of identification (ID). The majority live in low-income countries (LICs), particularly in Sub-Saharan Africa and Asia. This study contributes to an overarching goal of building global knowledge about increasing women’s and marginalized groups’ access to and use of IDs to promote development. There is little systematic evidence about the causes of gender gaps or the exclusion of particular groups from possession of government-recognized IDs. The study aims to analyze gaps in access to the national ID issued by Nigeria’s National Identity Management Commission (NIMC), and provide evidence-based advice to policy makers on how to lift the constraints that create high barriers for women and marginalized groups.
Unraveling Data’s Gordian Knot: Enablers and Safeguards for Trusted Data Sharing in the New Economy

(World Bank, Washington, DC, 2021) World Bank

As countries around the world battle the Coronavirus (COVID-19) pandemic, the importance of sharing and using data effectively has never been more apparent. Data collection and analysis tools for diagnostics, detection, and prediction are of critical importance to respond intelligently to this crisis and prevent more lives from being lost. An effective response requires data to be shared between institutions, across sectors, and beyond national borders. Because data is critical to understanding, anticipating, and responding to the crisis, new approaches to share data are being tried, some which may have concerning consequences for individual data protection. It is an extraordinary moment where the use of personal data for helping society may potentially come into conflict with data protection norms. The aim of this report is to highlight emerging practices and interesting features of countries’ current approaches to establishing these safeguards and enablers of data sharing.
Creating Disability-Inclusive ID System

(World Bank, Washington, DC, 2020-11-17) World Bank

Access to identification is a vital priority. In developing countries, persons with disabilities are among those most likely to face barriers in accessing government services such as health and rehabilitation, public transportation, education, voting, financial services, and economic opportunities. For women and girls with disabilities and other persons with disabilities with intersecting identities, these barriers are multidimensional. Addressing poverty among persons with disabilities and their families requires solutions that address their differentiated and sometimes complex needs, a precondition of which is possessing official proof of identity. This report provides a model of the continuous nature of the ID lifecycle, suggesting some illustrative approaches to designing a disability-inclusive ID process at any stage in the lifecycle. The ID lifecycle comprises five phases, each allowing for disability-inclusive interventions. The five phases are: (1) planning and design; (2) outreach and engagement; (3) enrollment; (4) use of ID; (5) and monitoring and evaluation. The cycle presents examples of continuous activities which should be regularly revisited to ensure that ID systems are accessible to people with disabilities regardless of the stage of implementation of the ID system. While not exhaustive, and recognizing that country contexts differ, this cyclical model can be a useful planning tool, much like that used across the world by electoral commissions for inclusive voter registration.
Data Governance Practices in MENA: Case Study - Opportunities and Challenges in Morocco

(World Bank, Washington, DC, 2020-11) World Bank

Through successive royal speeches and digital transformation strategies, Morocco has identified the digital transformation of government, the economy, and society as high priorities for the country’s new development model and for strengthening the social contract between the state and citizens. This case study examines the data governance ecosystem in Morocco by applying a regional assessment tool developed the World Bank’s Middle East and North Africa (MENA) tech initiative. The case provides an assessment of existing practices to optimize the management and generation of data for development outcomes. Morocco has the opportunity to achieve its strategic digital transformation aspirations by reinforcing and effectively implementing a robust technical infrastructure and policy, legal, and regulatory framework for data governance to enable trusted data collection, processing, and (re)use by government, civil society, and the private sector. Enabling effective implementation of this data governance framework and better use by civil servants and individual users will also require investment to build institutional capacity and digital skills of all actors in the data ecosystem. Finally, an inclusive communications and dissemination campaign to increase public awareness and acceptance, can foster trust in data use in a country and region with a fragile social contract.
Freedom of Information Access: Key Challenges, Lessons Learned and Strategies for Effective Implementation

(World Bank, Washington, DC, 2020-06-01) World Bank

Implementation of the right to information as established in a Freedom of Information Access (FOIA) Law provides a foundation for institutionalization of transparency and support for anti-corruption efforts. Passage of a FOIA law is only a first step toward accessibility of data and documents held by public agencies, however. Effective implementation of a FOIA requires that public agencies take additional steps to put laws into practice and overcome common implementation challenges that can render FOIA laws ineffective. This note, which builds on previous World Bank research on factors determining effective implementation of FOIA laws, reviews cases of introduction of FOIA laws around the world and summarizes the main challenges, lessons learned and key strategies emerging from these experiences. Its primary aim is to inform Italian public agencies charged with implementation of the FOIA law about steps they can take toward effective implementation. As such, it focuses on areas of activity typically within the purview of public agencies, as opposed to those typically in scope of policymakers or central agencies charged with implementation and/or legislative oversight of FOIA.
The Regulation of Digital Trade: Key Policies and International Trends

(World Bank, Washington, DC, 2020-01-04) Daza Jaller, Lillyana ; Gaillard, Simon ; Molinuevo, Martín

One day, people will wonder how global trade was even possible with before goods and services were bought and sold in global digital markets without regard or even knowledge of where sellers and buyers where located. We are not there yet --not by a long shot. For now, digital trade remains segmented mostly along national and regional boundaries, due largely to a combination of lack of consumer trust in online transactions and regulatory differences across borders, as well as the inherent challenges of moving goods internationally. Regulation plays a central role in building the foundations of digital markets. It can provide the legal tools necessary for remote contracts, clarify the rights and obligations of the multiple actors involved in digital transactions, and establish a framework that promotes consumer trust in digital markets, even when the consumer does not know the merchant or when the merchant is in a different country. However, regulation can also further segment digital trade, de facto restricting digital transactions to within national boundaries, or allowing for cross-border transactions with some partners to flourish, while limiting others. This can be the intended result of regulatory measures that limit cross-border data flows or online purchases or may be the undesired effect of regulatory differences across countries that leads businesses to offer different goods and services across boundaries.