Other Public Sector Study
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Publication
The Evolving Role of the Planning Function: International Experience and Reform Options for India
(World Bank, Washington, DC, 2021-11-01)This note presents the main trends in strategic planning across public sector administrations in seven countries: Australia, Canada, Brazil, Mexico, Malaysia, South Korea, and Colombia. It was prepared in response to the Indian Government's interest in understanding the emerging trends in the evolution of strategic planning in a range of countries and effectively adapting this function across public administration at the national and subnational levels. -
Publication
Privacy by Design: Current Practices in Estonia, India, and Austria
(World Bank, Washington, DC, 2018-11)Digital identification systems, integrated with civil registration, can play a transformational role across many development areas, such as financial inclusion, expanding access to services and social safety nets, and effective humanitarian response. But while the opportunity is great, so are the risks. One set of risks results from collecting, using, and managing personal data, which creates serious privacy challenges. Risks also include: (1) Incorrect or inaccurate data collection, leading to mistaken identity or unjust treatment; (2) Data collected for one purpose being used for another purpose without the user’s consent; and (3) Unauthorized or inappropriate transfer of data between government agencies, governments, and even with third non-governmental parties. The importance of data privacy in building digital ID systems is highlighted in the Principles on Identification developed by the World Bank in 2017. These principles have been signed onto by more than 20 international organizations and development partners as being fundamental to maximizing the benefits of identification systems for sustainable development. -
Publication
Institutional Development Roadmap Handbook: Effective Design, Implementation and Evaluation of Project-led Institutional Development in the Transport Sector
(World Bank, Washington, DC, 2018-06-01)The World Bank (WB) is a vital source of financial and technical assistance across the transport sector in India. While financial resources and technical expertise are vital, they are not sufficient to promote sustainable development. This requires strong and durable institutions in client countries. In India’s transport sector, the extent to which sustained Institutional Development has been achieved varies significantly between projects. An understanding of the factors that led to successful outcomes and sustained institutional development is key to ensuring long-term added value of WB and client country investments. The Institutional Development Roadmap (IDR) presents a set of four interrelated tools that can help TTLs and IAs develop projects that coherently integrate infrastructure and ID, specifically focusing on building sustainable capacity to achieve both. The IDR contributes toward ensuring high impact, sustainable development by providing a systematic way to assess the environment for change and the capacity of IAs to achieve clear and measurable development outcomes. The IDRT is informed by the building blocks of political economy analysis, focusing on how power and resources are distributed and contested in specific areas of possible project support. It was designed to identify opportunities and challenges in these areas by addressing how formal and informal interests, incentives, and institutions support or prevent the reforms required for sustainable ID. The tools also recognize the importance of engaging key stakeholders (including citizens impacted by potential WB projects) in designing and implementing sustainable interventions that are achievable within the project life cycle and sustainable after the project closes. -
Publication
Republic of India - eGovernance in the North East : Reducing Public Administration Constraints to Improve Service Delivery
(Washington, DC, 2014-06-02)The Government of Assam (GoA) is engaged in a process of improving services to citizens. The focus on better services to citizens is in line with the National e-Government Plan (NeGP), with a number of existing and anticipated Union Acts, and with recently passed acts in Assam, especially the Assam Right to Public Services Act of 2012. The GoA is fully aware that progress on service delivery will require attention to both vertical and horizontal connectivity, and it intends to develop a Strategic Action Plan which focuses on these critical elements. The policy dialogue with the Government of Assam and review of relevant documents reveal general agreement on main public administration constraints (PAC's) to service delivery. The current report proposes a gradual reform approach, with a focus on searching for improvements that can be accomplished with a reasonable effort. The present report is structured as follows. Chapter two, 'Public Administration Constraints (PAC's)', provides a detailed diagnostic of constraints identified in Assam, groups those under five headings, and proposes actions to address each of the constraints. Chapter three, 'the way forward' proposes a process leading to the preparation and adoption by the Government of Assam of a strategic action plan to address to address selected PAC's.