Other Public Sector Study

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  • Publication
    Citizen Engagement in Operations: A Stock-Take of Citizen Engagement in Development Policy Financing
    (World Bank, Washington, DC, 2020-06) Kumagai, Saki
    Guided by the 2014 Strategic Framework for Mainstreaming Citizen Engagement in World Bank Group Operations, the World Bank supports policies, programs, projects, and advisory services and analytics where citizen engagement (CE) can improve development results. While the corporate commitment to mainstream CE targets investment operations, the World Bank teams continue to explore CE in other instruments. Engaging Citizens for Better Development Results, a report by the Independent Evaluation Group (IEG), assessed the Bank Group’s efforts to mainstream CE. It recommends the World Bank “encourage and support efforts of its regional, country, and Global Practices teams to establish, where appropriate, thick CE that is regular and continuous, uses multiple tools, and is embedded in country systems.” It also suggests this objective could be achieved by more systematically using existing channels of dialogue and stakeholder engagement, including that of Development Policy Financing (DPF), and applying tools at the various levels. Given this context, this Governance Note aims to take stock of existing CE practice in DPF by shedding light on the prior action usage.
  • Publication
    Bangladesh: Political Economy of Right to Information
    (World Bank, Washington, DC, 2020-04-30) Ahsan, Syed Khaled; Hasan, Sadik; Imran, Nadee Naboneeta
    The Right to Information (RTI) Act, 2009, was a milestone in the legal history of Bangladesh to ensure people’s right to obtain information from the government offices and other organizations. This act covers most bodies owned, controlled, or substantially financed either directly or indirectly by the government and non-governmental organizations (NGOs). The act aims at giving citizens the right to hold the government accountable. In the 1990s, civil society advocated for the RTI Act as one of the best-fitted tools to establish good governance. The act was drafted by the government and civil society organizations (CSOs) together, following an analysis of a few other RTI Acts. A caretaker administration further cemented the path for the introduction of the RTI Act. The Council of Advisors of the caretaker administration approved the RTI Ordinance in September 2008, and it became formally recognized as a law from October 20, 2008. The democratically elected new government passed the RTI Act in March 2009, in the very first session of Parliament. The context of introducing a law for RTI in Bangladesh was different from that of India. The demand came from the grassroots level in India with a 40-day sit-in protest by a citizens’ rights body in 1996. In the case of Bangladesh, it came from Dhaka-based elites and lacked connection with the grassroots (Article 19 2015). The RTI Act, 2009, helps investigative journalism, but that is not the entire goal of this act. The goal is to empower citizens with information and make livelihoods easier for the ones who will otherwise have no means of getting answers from the state or other social actors.
  • Publication
    Bangladesh Right To Information Survey 2019
    (World Bank, Washington, DC, 2020) World Bank
    The year 2019 marks the tenth year of the Right to Information (RTI) act enactment in Bangladesh. The Government of Bangladesh (GoB) has made good progress in implementing the RTI Act 2009 in the past decade. The RTI survey was conducted between January and March of 2019. The survey results reveal that the contribution of the RIT Act 2009 has overall been positive in the last decade. Especially, notable progress has taken place in making the supply side prepared in implementing the RTI Act. The survey will enable policymakers and RTI activists to identify and seal the pores and bring about the desired changes in perception, behavior, and actions of various stakeholders, including the citizens.
  • Publication
    Realizing the Devolution Dividend in Kenya through Cohesive Public Finance Management and Public Participation at County Level: Challenges, Lessons Learned, and Recommendations
    (World Bank, Washington, DC, 2017-08) Wanjiru, Rose; Otsola, Paul; Kangu, Mutakha; Werunga, Murumba; Owuor, Christine; Omolo, Annette
    This report covers four areas that had been identified by County officers from both the County Executive and the County Assembly as areas that have brought conflict and disharmony in Counties. These issues and challenges cut across Public Finance Management (PFM), public participation, functions and powers of the County actors and formed the basis for capacity building and training intervention that was provided through the Council of Governors (CoG) and Kenya School of Government (KSG) with the support from the Kenya Accountable Devolution Program (KADP). This brief report highlights the issues and challenges identified in four thematic areas and then provides the identified good practices and lessons learned that can be considered and implemented by County Governments. The first chapter discusses the PFM legal framework with reference to the fundamental processes of planning, budgeting, revenue, expenditure, and financial reporting and relates these to identified areas of conflict that are experienced while executing various PFM processes. The chapter also makes corresponding recommendations for good PFM practices in Counties. The second chapter highlights the challenges that County Governments have experienced in rolling out public participation and provides conceptual clarification and examples of good practices. The third chapter highlights areas that were recurring areas of misunderstanding and misinterpretation with regard to the Constitution and legislative framework on devolution (especially relating to functions and powers of the County Executive and County Assembly). Further, it articulates the Constitutional framework and interpretations of key provisions covering those areas of concern to facilitate common understanding that would help reduce recurring operational disharmony and conflicts. The fourth chapter highlights challenges that the County assemblies experience while executing their responsibilities with regard to fiscal matters and suggests good practices that should address these. This report is intended to be a simple, practical, go-to reference resource for County Executives and County Assemblies on common challenges that they experience while executing their roles and responsibilities and suggests good practices that can help them navigate through the challenges.
  • Publication
    Strengthening the Citizen-State Compact through Feedback: Effective Complaint Management as a Pathway to Articulate Citizen Voice and Improve State Response
    (World Bank, Washington, DC, 2016-06-21) World Bank
    The Palestinian Authority is committed to improving state-citizen relations through various mechanisms including the complaints resolution. The objective of this technical assistance, which has been undertaken at the request of the DGC, is to strengthen the Complaint Handling Mechanisms (CHMs) in five Palestinian ministries/government entities that are supported by World Bank-financed projects, as well as the DGC. This summary report synthesizes key findings that have emerged throughout the technical assistance and formulates Ministry-specific recommendations. It forms the basis of a possible phase II of the project, which would support the implementation of recommendations. The report presents the innovative methodology used to bring together the demand- and supply-side perspectives on CHMs in targeted ministries; the key findings from the survey and the ministry-by-ministry assessments; the key suggestions for improvement; and finally the next steps. The technical assistance has generated high client interest among the concerned Ministries, the DGC and development partners.The technical assistance has generated high client interest among the concerned Ministries, the DGC and development partners. This summary report synthesizes key findings that have emerged throughout the technical assistance and formulates Ministry-specific recommendations. It forms the basis of a possible phase II of the project which would support the implementation of recommendations. The technical assistance also aligns with the focus on strengthening the citizen-state compact specified in the WBG Assistance Strategy FY15-16 for the West Bank and Gaza. The report is structured as follows: Part two presents the context; Part three presents the methodology used to bring together the demand- and supply-side perspectives on CHMs in targeted ministries; Part four presents the key findings from the survey and the ministry-by-ministry assessments; Part five presents the key suggestions for improvement; and finally Part six presents the next steps.
  • Publication
    Practical Approaches for County Governments to Facilitate Public Participation in the Planning and Budget Process
    (World Bank Group, Washington, DC, 2015-02) Omolo, Annette
    Kenya's new Constitution and supportive legal framework contain multiple provisions requiring both national government and counties to make information publicly available and consult with citizens in planning and budgeting. Citizen participation affords county governments an opportunity to empower citizens on their operations and to deliberate, debate, and influence the allocation of public resources. This working paper presents practical approaches for Kenyan counties to implement public participation in their systems that encourage meaningful public engagement.