Open Knowledge Repository

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ID4D Diagnostic in São Tomé e Principe
(Washington, DC: World Bank, 2024-04-04) World Bank
The World Bank Group’s Identification for Development (ID4D) Initiative harnesses global and cross sectoral knowledge, World Bank financing instruments, and partnerships to help countries realize the transformational potential of identification (ID) systems, including civil registration (CR). The aim is to enable all people to exercise their rights and access better services and economic opportunities in line with the Sustainable Development Goals. This is especially important as countries transition to digital economies, digital governments, and digital societies, where inclusive and trusted means of verifying identity are essential to ensure accessibility and data protection.
e-Gov Assessment in Republika Srpska: Rapid Assessment Results
(Washington, DC, 2023-11-13) World Bank
This report, which is funded by the EU under the Support to Public Sector Management Reform Project in BiH, presents an assessment of e-services and key enablers that underpin an efficient and user-centric digital government in the RS, including recommendations for further development. The assessment was conducted at the request of and in close collaboration with the RS Ministry of Scientific and Technological Development, Higher Education and Information Society (MNRVOID). The report is meant to inform the RS Government’s future reform plans in the area of digitization.
Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho
(Washington, DC, 2022-05) World Bank
This note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services.