Other Public Sector Study

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    Identification for Development: Botswana
    (World Bank, Washington, DC, 2015-09) World Bank Group
    This report analyzes the Identity Management System of the Republic of Botswana with respect to 1) accessibility, 2) robustness, 3) integration and regulated access to data, and 4) legal frameworks and data protection, and documents the extent to which the legal and institutional framework and the human and physical infrastructures have facilitated the establishment, operationalization and management of identity management as a comprehensive system. Botswana has a single foundational Identity Management System which is a primary tool for public administration and governance as well as facilitation of service delivery to the public. It creates one identity per person pursuant to the current legal framework which is used several times by the person at various institutions to facilitate the individual’s access to services including social safety net programs, claiming of rights and entitlements. The national identity card is used as a breeder document for obtaining other documents such as passports, driver’s licenses and voter registration cards. The Botswana National Identity System is facilitated by legal reforms and reviews, risk management, rigorous re-engineering and re-design of business processes, an effective ID management cycle, continuous monitoring and evaluation, and data security and integrity management. It is envisaged that the ID-management system will in the future be linked to the immigration and citizenship system under the department of immigration and citizenship to progress it to a fully-fledged population register or people hub.
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    Publication
    Integration of Civil Registration and Vital Statistics and Identity Management Systems: Botswana Success Story
    (World Bank, Washington, DC, 2015-09) Republic of Botswana ; World Bank
    The initiative of a case study on Botswana’s successful integration of civil and identification registers comes against a backdrop of major continental and global efforts to accelerate improvement in the area of civil registration. The national identification system (NIS) is linked with other government systems such as the elections system, the social benefits registration system (SOBERS), the government payroll, the transport system, and others to facilitate service delivery because a person’s identity serves as a gateway for accessing services. In addition, through this link the NIS is updated in real-time when a death occurs and the status of the registered citizen is automatically changed from live to deceased, and this update is imported to all other interfaced government systems in real-time. Civil registration is a credible source from which vital statistics in Botswana can be generated and was used previously to generate population reports. The creation of one department to provide civil and national registration headed by a single Registrar for both civil and national registration brought about benefits of synchronization of processes and immediate decision-making. Furthermore, having an institutional framework in place facilitates the smooth implementation of civil registration and vital statistics (CRVS) and identity management (ID-M) through a network of offices strategically placed across the country to ensure that services are brought closer to the people.
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    Publication
    Identity Management Systems Analysis: Botswana Country Report
    (World Bank, Washington, DC, 2015-09) Republic of Botswana ; World Bank
    This report analyses the identity management system (IMS) of the Republic of Botswana with respect to: (1) accessibility, (2) robustness, (3) integration and regulated access to data, and (4) legal frameworks and data protection, and documents the extent to which the legal and institutional framework and the human and physical infrastructures have facilitated the establishment, operationalization, and management of identity management as a comprehensive system. Botswana has a single foundational IMS is a primary tool for public administration and governance as well as facilitation of service delivery to the public. It creates one identity per person pursuant to the current legal framework which is used several times by the person at various institutions to facilitate the individual’s access to services including social safety net programs, claiming of rights, and entitlements. The national identity card is used as a breeder document for obtaining other documents such as passports, driver’s licenses, and voter registration cards. The national identity number used at age 16 is the same unique identification number (UID) issued upon registration of birth. This strategy ensures an identity life cycle from identity establishment to end of identity. The national identity management system is linked with other systems, such as the electoral system, the social benefit registration system (SOBERS), government payroll, and the transport system. Similarly, through this link, the national IMS is updated in real time when a death occurs. It is envisaged that the identity management (ID-M) system will in the future be linked to the immigration and citizenship system under the department of immigration and citizenship to progress it to a fully-fledged population register or people hub.