Other Public Sector Study

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Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho

(Washington, DC, 2022-05) World Bank

This note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services.
Building SOE Crisis Management and Resilience: Emerging Practices and Lessons Learned During the COVID-19 Crisis

(Washington, DC, 2021-09) World Bank

This note is one of a series produced by the World Bank’s Governance Global Practice to help client countries address the impact of the Coronavirus disease 2019 (COVID-19) pandemic on their economies and governance structures. Addressed to central governments and the management of individual state-owned enterprises (SOEs), this note analyses the implications of the COVID-19 crisis for the public sector and provides guidance on how governments and SOEs can use this crisis to build or strengthen their crisis response systems. Suggested measures involve calibrating risks and introducing proper risk management systems, ensuring business continuity and resilience in emergency situations, as well as supporting the ability of public enterprises to bounce back in the post-crisis environment. This note draws on existing World Bank analysis of emerging global trends in governments’ COVID-19 response measures as pertains to SOEs. It includes practical recommendations that can be considered for implementation by governments and by individual SOEs. In addition, the note lists examples of policy measures that can potentially be supported through the World Bank’s budget support operations.
Impact of the COVID-19 Pandemic on Municipal Finance

(Washington, DC: World Bank, 2021-06-30) World Bank

City local governments have been facing multiple challenges due to the COVID-19 pandemic to secure adequate financial resources for response and recovery. This report assesses the impact of the pandemic on local governments’ financial situations through cross-country analysis and comparison. Three indicative types of local government adjustments are discussed and scenario analysis is used to highlight the risks and uncertainties associated with the pandemic’s impact and subsequent economic recovery.
The Gambia Integrated State-Owned Enterprises Framework (iSOEF) Assessment

(Washington, DC: World Bank, 2021-06-29) World Bank

This report applies the new World Bank integrated State-Owned Enterprises Framework (iSOEF) methodology to assess The Gambia´s SOE sector and its current reform trends. The report provides one of the first comprehensive applications of the World Bank’s new iSOEF methodology in Africa by providing first a landscape of SOEs in The Gambia, and then addressing key aspects for assessing SOEs, namely: “Effects on Markets”; “Fiscal Impact”; and “Corporate Governance and Accountability Mechanisms”. Leveraging the World Bank’s expertise across its Equitable Growth, Finance, and Institutions (EFI) Vice Presidency, this multidimensional assessment looks at the interrelationships of the challenges and opportunities faced by the Gambia´s SOEs to propose holistic and sequenced recommendations to strengthen their governance and performance. The primary audience of the iSOEF is the Government of The Gambia, in particular the Ministry of Finance and Economic Affairs (MOFEA) and other relevant stakeholders.