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Publication
Ethics and Corruption in the Federal Public Service: Civil Servants' Perspectives
(World Bank, Washington, DC, 2021-12-09) World BankThis Survey on Ethics and Corruption in the Federal Public Service was held online from April 28 to May 28, 2021, in partnership with the Office of the Federal Comptroller General (CGU), the Ministry of the Economy, and the National School of Public Administration (ENAP). All civil servants were represented in the sample, totaling 22,130 respondents. The sample covered all federative units and ministries. Most civil servants report having witnessed some sort of unethical practice during their time in the public sector. Of all respondents, 58.7 percent stated that they witnessed some unethical practice during their career in public service. The most frequent practices were using one's position to help friends or family and bending the rules under pressure from one’s superiors. Over the past three years, around one third of all civil servants (33.4 percent) witnessed some unethical practice, according to their reports. Corruption in the public service is multifaceted, thus requiring granular information about its nature, prevalence, and vulnerable actors. In view of its scope, thematic scope, and representativeness, the data generated by the study could become a valuable source for the development of knowledge about corruption in the federal public service. We hope that this Survey on Ethics and Corruption in the Federal Public Service becomes a tool to complement current and future efforts to fight corruption. -
Publication
The Evolving Role of the Planning Function: International Experience and Reform Options for India
(World Bank, Washington, DC, 2021-11-01) World BankThis note presents the main trends in strategic planning across public sector administrations in seven countries: Australia, Canada, Brazil, Mexico, Malaysia, South Korea, and Colombia. It was prepared in response to the Indian Government's interest in understanding the emerging trends in the evolution of strategic planning in a range of countries and effectively adapting this function across public administration at the national and subnational levels. -
Publication
Opportunities and Challenges for Public Procurement in the First Months of the COVID-19 Pandemic: Results From an Experts Survey
(World Bank, Washington, DC, 2021-04-19) World BankThe COVID-19 pandemic created unprecedented circumstances and challenges in many dimensions, without clear ex ante directions and guidance on the best strategies for coping with the emergency, including in public procurement. As a result, especially in the first months of the pandemic, governments responded to the COVID-19 crisis in myriad ways. To rationalize and take stock of these diverse experiences and challenges, the World Bank’s Procurement and Standards Global Unit and Development Impact Evaluation (DIME) unit conducted an International Survey of Procurement Specialists and Experts to document the legal and administrative framework for national emergency public procurement in the first months after the global COVID-19 outbreak. The survey was implemented between May and August 2020 and received 136 contributions covering 103 countries. The authors find that (a) some countries relied more heavily on high-risk procedures than on the procedures considered critical for effective and efficient emergency procurement; (b) lack of clarity on procurement needs and lack of coordination were significant bottlenecks experienced by most surveyed countries; (c) transparency and accountability standards deteriorated for COVID-19-related procurement relative to standard procurement; and (d) e-procurement, lessons from previous emergencies, and the quality of institutions are factors that enable national procurement systems to respond in a timely and effective manner to emergencies such as the COVID-19 crisis. Using these results, authors provide policy recommendations to guide countries to prepare and adapt their national procurement systems to respond to critical emergencies such as the COVID-19 crisis. -
Publication
Corporate Governance of State-Owned Enterprises in Europe and Central Asia: A Survey
(World Bank, Washington, DC, 2020-12-01) World BankThe Corporate Governance of State-Owned Enterprises in Europe and Central Asia Survey analyzes the transparency and control environment governing state-owned enterprises (SOEs) in selected countries of the Europe and Central Asia Region (ECA), with an emphasis on financial reporting, auditing, and transparency requirements. The survey builds on and complements several studies on SOE governance that World Bank teams have carried out around the ECA Region. The purpose of this survey is to provide the countries with an easy-to-follow benchmarking comparison of SOE practices in accountability requirements across the ECA Region. The survey will also inform ongoing and future World Bank assistance to partner countries in the areas of SOE financial accountability, controls, and transparency. The survey aims to assist governments and SOE ownership entities in carrying out reforms and implementing effective SOE monitoring mechanisms and corporate governance practices. -
Publication
Bangladesh Right To Information Survey 2019
(World Bank, Washington, DC, 2020) World BankThe year 2019 marks the tenth year of the Right to Information (RTI) act enactment in Bangladesh. The Government of Bangladesh (GoB) has made good progress in implementing the RTI Act 2009 in the past decade. The RTI survey was conducted between January and March of 2019. The survey results reveal that the contribution of the RIT Act 2009 has overall been positive in the last decade. Especially, notable progress has taken place in making the supply side prepared in implementing the RTI Act. The survey will enable policymakers and RTI activists to identify and seal the pores and bring about the desired changes in perception, behavior, and actions of various stakeholders, including the citizens. -
Publication
Myanmar Pay, Compensation, and Human Resource Management Review
(World Bank, Washington, DC, 2018) World BankThe Myanmar Pay, Compensation and Human Resource Management Review was undertaken in 2015-2017 in response to the Government of Myanmar’s request for advice to inform compensation and human resource policies that reflect country-specific challenges. The analysis, generously supported by Denmark, Australia and UK-DFID, was jointly conducted by the Government of Myanmar and the World Bank.In addition to the analysis, the review aimed to develop capacity of government agencies responsible for wage-bill and human resource management. Capacity development happens within institutions, and can only be effective, if government assumes strong ownership. In this context, the Union Cabinet established the “Pay, Compensation, and Human Resource Review Implementation Inter-Ministerial Committee” comprising key ministries to oversee the review. The World Bank team worked closely with a task team in the Ministry of Planning and Finance.The main methods used to review the government’s pay and compensation system included: i) review of government regulations; ii) analysis of administrative data; iii) focus group discussions and a small survey to assess civil servants’ perception about pay and human resource functions; and iv) a model that simulates the impact of potential changes to pay and employment, customized to Myanmar’s circumstances. This model can be applied by the Ministry of Planning and Finance for future wage-bill planning. Specifically, the model helped highlight that size of the wage bill is not an immediate concern. Its rapid growth in recent years, as well as growing fiscal vulnerabilities from potential external shocks, demand closer attention to overall growth in the public-sector wage bill. Future salary increases may need careful targeting given the growing attractiveness of the private sector as a career option for young talent and professionals.The review also drills down on the education sector. Constituting nearly 40 percent of the total workforce employed by the Union Government, the education sector makes up nearly one-half of the union budget’s wage bill. The review also provides important context for teacher policy on employment and pay, and suggests reform options for managing teacher workforce for better education outcomes.The findings suggest a series of policy priorities for improving the performance of the civil service. The report includes a wealth of findings and practical, realistic recommendations. However, it is only the first step on the long journey of evidence-based reforms to manage wage bill and performance of the Myanmar civil service. The Government of Myanmar and the Bank will continue to work together during implementation of the recommendations, and for future research and analysis. -
Publication
Republic of Azerbaijan: Corporate Governance and Ownership of State Owned Enterprises
(World Bank, Washington, DC, 2017-11) World BankThis Technical Note assesses the corporate governance of state-owned enterprises (SOEs) in Azerbaijan with a view to supporting the government’s efforts to bolster economic development. Mutually reinforcing recommendations are closely linked and aim to increase accountability across the whole ownership structure of SOEs, from their ultimate owners, the citizens, to their employees. The Note outlines international good practice, summarizes current practices in Azerbaijan, and indicates areas for consideration to improve SOE corporate governance in Azerbaijan. The Note was prepared by a World Bank Group team, based on research and consultations during January - October 2017, to (i) analyze current SOE governance frameworks and practices in Azerbaijan and identify main deviations from international good practices; and (ii) develop a series of policy recommendations for further reforms in strengthening SOEs governance and improving their effectiveness. This work may serve as a basis for further collaboration between the World Bank and the Government of Azerbaijan towards SOE reform and related policy considerations. Given the significance of SOEs and a range of important socio-economic and political-economy related factors, improving SOEs governance in Azerbaijan is a significant challenge. Implementation of any of the recommendations contained in this Note should form part of a broader strategy for SOEs linked to economic and sector strategies in Azerbaijan. This Note aims to build on the priorities outlined by the Strategic Roadmaps for the national economy and main economic sectors of Azerbaijan for 2016-2020, signed by the President of Azerbaijan on December 6, 2016. The Roadmaps re-affirm Azerbaijan’s priorities in diversification of its oil-dominant economy, reduce the State’s participation in the existing state-owned enterprises, and enable more private sector led growth. -
Publication
Strengthening the Citizen-State Compact through Feedback: Effective Complaint Management as a Pathway to Articulate Citizen Voice and Improve State Response
(World Bank, Washington, DC, 2016-06-21) World BankThe Palestinian Authority is committed to improving state-citizen relations through various mechanisms including the complaints resolution. The objective of this technical assistance, which has been undertaken at the request of the DGC, is to strengthen the Complaint Handling Mechanisms (CHMs) in five Palestinian ministries/government entities that are supported by World Bank-financed projects, as well as the DGC. This summary report synthesizes key findings that have emerged throughout the technical assistance and formulates Ministry-specific recommendations. It forms the basis of a possible phase II of the project, which would support the implementation of recommendations. The report presents the innovative methodology used to bring together the demand- and supply-side perspectives on CHMs in targeted ministries; the key findings from the survey and the ministry-by-ministry assessments; the key suggestions for improvement; and finally the next steps. The technical assistance has generated high client interest among the concerned Ministries, the DGC and development partners.The technical assistance has generated high client interest among the concerned Ministries, the DGC and development partners. This summary report synthesizes key findings that have emerged throughout the technical assistance and formulates Ministry-specific recommendations. It forms the basis of a possible phase II of the project which would support the implementation of recommendations. The technical assistance also aligns with the focus on strengthening the citizen-state compact specified in the WBG Assistance Strategy FY15-16 for the West Bank and Gaza. The report is structured as follows: Part two presents the context; Part three presents the methodology used to bring together the demand- and supply-side perspectives on CHMs in targeted ministries; Part four presents the key findings from the survey and the ministry-by-ministry assessments; Part five presents the key suggestions for improvement; and finally Part six presents the next steps. -
Publication
India Land Governance Assessment: National Synthesis Report
(World Bank, Washington, DC, 2015) World BankAs India continues to urbanize and move towards a less agricultural- and more industry-based economy, land demands will continue to grow. Its urban population is expected to increase by more than 200 million by 2030, requiring 4 to 8 million hectares of land for residential use alone. Demands for infrastructure and industry could add a similar amount, summing to total land demand of 5 to10 percent of the land area currently used for agriculture. If not handled well, such massive land use change may increase vulnerability and food insecurity, rent-seeking, environmental problems, social dislocation, inequality, and conflict. But it also provides an opportunity to address the underlying structural issues, propelling India into the league of middle-income countries and laying the ground for significantly advancing shared prosperity and reduced poverty. This synthesis report presents results from land governance self-assessments by six states: The fact that land is a state subject implies that actions to improve land governance need to be initiated at state level. To identify opportunities, six states implemented the Land Governance Assessment Framework (LGAF), a tool that allow comparing the status of their land governance against international good practice along a set of dimensions in a very participatory process. Results are summarized in state reports that were validated publicly and discussed with policy makers in each state. This national report complements these and draws out common areas. -
Publication
Republic of Serbia Municipal Public Finance Review : Options for Efficiency Gains
(Washington, DC, 2014-06-05) World BankSince the global financial crisis, Serbia's public debt has more than doubled. Local Governments (LGs) need to find ways to perform more efficiently, not only to contribute to national fiscal consolidation efforts, but also because they may have fewer resources available in the future. This report represents a continuation of the World Bank effort to explore LGs finances. The first phase of this report focused on options for increases in local revenues; impact of further decentralization; options for reduction of subsidies in selected sectors; and how to control the public debt. The report is organized as follows. Chapter 2 examines LG hiring and pay policies. In addition to offering recommendations on how to achieve efficiency and savings, it sheds light on employment wage policies within LG enterprises. Chapter 3 deepens the analysis of local public utility companies (PUCs), which not only have significant responsibilities for delivering local services, but also often pose a significant pressure on LG budgets. On average, financial support to PUCs accounts for a quarter of local budgets. This chapter looks at the main issues and makes recommendations for efficiency gains. Chapter 4 discusses the most important public financial management issues for LGs, asking where better management and accountability could increase value-for-money and help extract additional benefits from current and capital expenditures. It examines budget preparation, execution, and reporting issues as a basis for recommending policies to increase transparency and accountability as well as more efficient use of resources. Chapter 5 summarizes the main conclusions and policy recommendations of the report.