Other Public Sector Study

315 items available

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http://hdl.handle.net/10986/2206

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Toward More People-Centered Service Delivery: Opportunities for the National ID System in Lesotho

(Washington, DC, 2022-05) World Bank

This note documents the current and emerging use cases for the national ID (NID) system in the Kingdom of Lesotho. It demonstrates considerable potential and progress to date, and makes recommendations for moving toward a more inclusive, trusted and service delivery-oriented NID system. Global experience has shown that national ID systems can promote more efficient, transparent and people-centered service delivery in the public and private sectors, particularly when the system is designed with the appropriate enablers and safeguards in place to support improved development outcomes and mitigate risks. As countries move toward digital economies and governance, ID systems often serve as an essential digital platform, underpinning the digital payment infrastructure and transactions, as well as the provision of online and offline government services.
ID4D Country Diagnostic: Central African Republic

(World Bank, Washington, DC, 2021-10-19) World Bank

This diagnostic has been conducted with the sole purpose of serving the ongoing development of social protection policy in the country. It is the Bank’s hope that the report will be useful for social protection policy development as intended. The Bank has not agreed with the government to invest in the civil registration and identification sector. The government may consider the use of this report for the activities it will undertake to seek support from the international donor community for such an investment. The report is organized into the following sections: section one gives introduction. Section two examines the identity ecosystem in Central African Republic (CAR) and presents the stakeholders on the supply and demand sides, the identity schemes, the legal framework, and the specific post-crisis identity context; and section three presents the analysis conducted by the World Bank Group and details the main recommendations to build on so social protection actors can promote an efficient and reliable identity ecosystem that can serve the entire Central African population, starting from the most vulnerable.
The Gambia Integrated State-Owned Enterprises Framework (iSOEF) Assessment

(Washington, DC: World Bank, 2021-06-29) World Bank

This report applies the new World Bank integrated State-Owned Enterprises Framework (iSOEF) methodology to assess The Gambia´s SOE sector and its current reform trends. The report provides one of the first comprehensive applications of the World Bank’s new iSOEF methodology in Africa by providing first a landscape of SOEs in The Gambia, and then addressing key aspects for assessing SOEs, namely: “Effects on Markets”; “Fiscal Impact”; and “Corporate Governance and Accountability Mechanisms”. Leveraging the World Bank’s expertise across its Equitable Growth, Finance, and Institutions (EFI) Vice Presidency, this multidimensional assessment looks at the interrelationships of the challenges and opportunities faced by the Gambia´s SOEs to propose holistic and sequenced recommendations to strengthen their governance and performance. The primary audience of the iSOEF is the Government of The Gambia, in particular the Ministry of Finance and Economic Affairs (MOFEA) and other relevant stakeholders.
People's Perspectives on ID and Civil Registration in Rwanda

(World Bank, Washington, DC, 2021-01-29) World Bank

Rwanda's electronic national population register (NPR) and ID project was first launched in 2008 and has since achieved impressive coverage. Today, the NPR captures the information of approximately 98 percent of the population. It is commonly considered to be one of the strongest foundational national identification (ID) systems in Africa due to the robust back end and information management systems that underpin it. The National Identification Agency (NIDA) ), has made concerted efforts over the years in the areas of policy, business process, communications, and support to ensure that all people in Rwanda are able to access IDs and register births and receive birth certificates. This has included initiatives like "CRVS week" in 2017 to encourage people to register the births of their children. It also includes nationwide communications campaigns to ensure equal access to IDs and the ability to use these to access services, with specific targeting for vulnerable groups like refugees. In order to improve current processes, close the remaining two percent gap in ID coverage, and inform the roll out of the new digital birth registration, NIDA requested the World Bank to support qualitative research to understand experiences, attitudes, and behavior of Rwandans towards accessing and using the current national ID cards and birth certificates.
Ghana: Enhancing Revenue Mobilization Through Improved Tax Compliance and Administrative Systems

(World Bank, Washington, DC, 2020-11-13) World Bank

Ghana’s tax collection is low compared with other lower middle-income countries. Non-compliance of tax payments is an urgent issue in Ghana, as the government has been suffering from a widening fiscal deficit and a rising debt burden. Learning from experiences in other countries, this report proposes potential interventions that could improve tax compliance.
Ghana Tax Gap Analysis

(World Bank, Washington, DC, 2020-11-13) World Bank

The objective of this report is to provide a comprehensive evaluation of the tax gap in Ghana, and help the Government of Ghana identify the areas where they can increase tax revenue by improving compliance. Tax gap for corporate income tax, import tax, estimated value added tax, and potential tax revenue from formalization of informal firms were investigated.
Zambia Water Supply and Sanitation Sector Diagnostic: Narrowing the Gap between Policy and Practice

(World Bank, Washington, DC, 2020-06) World Bank

Access to water supply and sanitation (WSS) services remains stubbornly low in Zambia. This poor record on WSS service delivery is disastrous for Zambia’s economy by negatively affecting human capital development, which in turn creates a drag on the economy. Successive governments in Zambia have recognized this important sector of the economy and launched reforms and investment programs. Successive governments in Zambia have recognized this important sector of the economy and launched reforms and investment programs. This analysis shows that Zambia’s chronically inefficient water utilities are creating a fiscal burden and making it harder for the government to finance the sector. The rest of the report is organized as follows: Chapter 2 provides an analysis of the strategic relevance of the WSS programs to Zambia’s economy, drawing on existing literature on the economic impacts of WSS and analysis of a sample of projects in both programs. Chapter 3 analyzes the extent to which the programs are structured to deliver desired results, focusing on the design and prioritization of investments, implementation arrangements, and monitoring and evaluation. Chapter 4 provides an analysis of the expenditure framework for both programs and the extent to which it supports efficient program implementation. Chapter 5 summarizes opportunities that exist to enhance the effectiveness and impact of both programs and makes recommendations on medium-term actions to advance Zambia’s WSS sector and narrow the gap between policy and practice.
Rwanda’s Anti-Corruption Experience: Actions, Accomplishments, and Lessons

(World Bank, Washington, DC, 2020-06) World Bank

This study analyzes how Rwanda fought administrative corruption in the public sector over the last two decades. The focus on administrative corruption in the public sector is dictated by the difficulty of assessing, observing, and measuring corruption relating to state capture and by emphasis that Rwandan officials have placed on reducing corruption in the everyday workings of the public sector. It may touch on some dimensions of governance such as voice and accountability or the rule of law, it only analyses them through their relationship to corruption. The study is based primarily on face-to-face interviews conducted in December 2019 with key individuals in and close observers to the fight against corruption. This study increases awareness of Rwanda’s anticorruption experience, given its importance in Rwanda’s own development and its relevance to international anticorruption efforts. The study is organized as follows: the first section describes the evolution of corruption in Rwanda to provide context for anticorruption efforts. The second section discusses those efforts, with a focus on transforming norms and standards, on prevention, and on sanctions. The third section presents the main factors of success. The fourth section identifies the lessons that can be drawn from Rwanda. The fifth section reflects on the remaining challenges in the country’s anticorruption journey.
Guinea - Opportunities for Enhanced Domestic Revenue Mobilization: Value-Added Tax and Excise Taxes

(World Bank, Washington, DC, 2019-05-01) World Bank

Revenue mobilization is a key constraint to economic development in the Republic of Guinea. The government’s five-year development plan (2016-2020) aims at fostering higher and more inclusive growth through public investments that require financing beyond current fiscal capacity. In this context, Guinea is seeking to efficiently raise additional domestic revenues and external investment financing. Development partners are supporting Guinea with technical assistance for revenue mobilization. The International Monetary Fund (IMF) and the European Union are supporting authorities with direct tax policy, non-tax revenue, and administration issues. The objective of this report is to shed light on indirect taxes, particularly value-added tax (VAT) and excise taxes. The report provides an overview of the main features of tax policy and administration in Guinea, followed by a more detailed analysis of VAT and excise taxes. The focus on indirect taxation is a result of both its significant revenue potential and coordination with other development partners. The analysis presented fills an important gap in the understanding of how Guinea can increase its tax revenues. On VAT, the study finds that addressing policy and administrative constraints can mobilize additional revenues while improving the business climate. On excise taxation, the study finds that existing excise rates are unevenly applied, with scope for raising rates in the future. To systematically address its revenue challenges across all tax types, Guinea should also consider development of a medium-term revenue strategy (MTRS). The report is structured as follows: in the first section, an overview of the evolution and composition of domestic revenues in Guinea is presented. In the second section, VAT is analyzed. The final section reviews excise tax policy and its implementation on international goods and domestic goods.
South Africa ID Case Study

(World Bank, Washington, DC, 2019-05-01) World Bank

South Africa’s approach to identification offers valuable lessons for countries looking to increase the coverage, robustness, and use of their ID systems. Since the end of apartheid, South Africa’s national identification system has been transformed from a tool of oppression to one for inclusion and the delivery of social services. The ID system is now closely integrated with civil registration, boasts high coverage among all segments of the population, and has been instrumental for effective service delivery and a cost effective electoral process.