New Frontiers of Social Policy

13 items available

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https://hdl.handle.net/10986/2170
This series is designed to address issues of importance to the World Bank's Social Development Strategy, which aims to empower people by transforming institutions to make them more inclusive, responsible, and accountable, and transforming subjects and beneficiaries into citizens with rights and responsibilities. Titles in this series undergo internal and external review under the management of the World Bank Social Development unit.

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Topic: Health, Nutrition and Population × Topic: Culture and Development × Start date: 2010 × End date: 2013 ×

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    Delivering Services in Multicultural Societies
    (World Bank, 2010) Marc, Alexandre
    The last two decades have witnessed a growing recognition of the importance of taking cultural and ethnic diversity into consideration when designing and implementing development programs. As societies around the world have become more culturally diverse, and the role culture plays in the formation of identity has become better understood, governments are beginning to pay greater attention to the management of cultural diversity and are becoming more sensitive to issues of cultural exclusion. This book explores how taking cultural diversity into account can affect the delivery of services both positively and negatively, and how local governments can respond to the challenge of programming for and around diversity. The following chapter presents the current debate on the role of governments, at all levels, in managing cultural diversity. Chapter three takes a more in-depth look at specific areas in which the demand for recognition of cultural practices in the delivery of services is strongest. Chapter four examines policies pertaining to basic service delivery that can address and support cultural diversity. Finally, chapter five summarizes the lessons learned from the design of culturally sensitive policies for delivering services to a diverse population.