Miscellaneous Knowledge Notes
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Publication G2PX in Togo: End-to-End Digital G2P for the Urban Informal(World Bank, Washington, DC, 2023-10-23) Webster, Brian; Boko, Joachim; Akogbeto, JamelinoTogo was able to effectively reach the urban informal sector with a fully digital social assistance program, Novissi. The denser telecommunications and financial networks found in cities better facilitated the fully digital program but may not have insured inclusion in all cases. Having timely data that served as a proxy for “informal” workers was fundamental to identifying beneficiaries.Publication G2PX in Nigeria: Piloting Rapid Response for the Urban Informal(World Bank, Washington, DC, 2023-10-23) Webster, Brian; Ubah, Ubah Thomas; Pulver, CarolineTo provide assistance related to COVID-19 and to inform future shock response, Nigeria piloted digital delivery of a cash transfer program geared toward reaching the urban informal. The pilot made use of mobile technology and direct deposit, but it relied on in-person site visits and struggled to make full use of available data, hindering implementation speed. Low account penetration among informal populations and inadequate access points, among other issues plaguing the financial ecosystem, added to sluggish rollouts during pilots. While the program evolved significantly over time, incorporating the lessons from the pilots, the lack of monitoring and evaluation data prevent a full understanding of its ultimate effectiveness.