World Bank Group Country Opinion Survey 2022: Malawi CAR COS FY17 Report (Final).docx FY 2022 Malawi Country Opinion Survey Report THE WORLD BANK GROUP Strategic Insights Group 1 August 2022 World Bank Group Country Opinion Survey 2022: Malawi Acknowledgements The Malawi Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Strategic Insights Group (SI), led by Jose De Buerba (Senior External Affairs Officer, Head of SI). Yulia Danilina, Jessica Cameron, Nan Lin, and Sofya Gubaydullina oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. SI acknowledges the significant contribution from the Malawi country team and independent fielding agency, Suntha Associates. In particular, SI is grateful for the support from Henry Harlod Chimbali (External Affairs Officer) who coordinated the survey-related activities from Lilongwe, Malawi. 1 World Bank Group Country Opinion Survey 2022: Malawi Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. Overall Context ...........................................................................9 V. Overall Attitudes Toward the World Bank Group ......................13 VI. World Bank Group’s Support in Development Areas .................17 VII. World Bank Group’s Work and Engagement on the Ground .....20 VIII. World Bank Group’s Knowledge and Instruments .....................24 IX. The Future Role of the WBG in Malawi .....................................28 X. Communication and Outreach ................................................. 33 XI. Appendices ................................................................................35 MALAWI 2 World Bank Group Country Opinion Survey 2022: Malawi I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Malawi perceive the WBG. The survey explored: ▪ Overall Context ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Work and Engagement on the Ground ▪ World Bank Group’s Support in Development Areas ▪ World Bank Group’s Knowledge Work and Activities ▪ The Future Role of the World Bank Group in Malawi ▪ Communication and Information Sharing ▪ Background Information II. Methodology From March to April 2022, 698 stakeholders of the WBG in Malawi were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Vice President; office of a Minister; office of the National Assembly; employees of ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community-based organizations; professional/trade associations; faith-based groups; youth groups; academia/research institutes/think tanks; and the media. A total of 359 stakeholders participated in the survey (51% response rate). Respondents received the questionnaire via courier and returned it accordingly or they received an email with a link and completed the survey via the online Qualtrics platform. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B and C present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2022: Malawi II. Methodology (continued) The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’19 (response rate was 51%, N=254). Comparing responses across Country Surveys reflect changes in attitudes over time, but also changes in respondent samples and changes to the survey instrument itself. To reduce the influence of the latter factor, only those questions with similar response scales/options were analyzed. In FY’22, the increased outreach and subsequent numbers of survey respondents from the office of the National Assembly and private sector is to be commended but should be kept in mind when interpreting the results of the past year comparison analyses – some differences in the past year comparisons analyses may be a result of differences in stakeholder compositions, not just changes over time. The original respondent samples from the FY’19 and FY’22 Country Surveys are listed in the table below. Original Distribution Percentage of Respondents FY 2019 FY 2022 Office of the President/VP/Minister 2% 4% Office of the National Assembly 3% 10% Government Institutions (includes employees of ministries, PMUs/Consultants on WBG-supported projects, 33% 23% independent government institutions, the judiciary, and state-owned enterprises) Local Government Office 9% 7% Bilateral/Multilateral Agency 8% 7% Civil Society (includes NGOs/CBOs, private foundations, youth groups, professional/trade associations, and 23% 12% faith-based groups) Private Sector (includes private sector organization and 12% 21% financial sector/private banks) Academia 4% 5% Media 5% 8% Other 1% 3% Total Number of Respondents 248 354 4 World Bank Group Country Opinion Survey 2022: Malawi III. Demographics of the Sample Current Position ▪ Note that for further analyses, some respondent groups were combined.1 1 The few respondents from the office of the President/Vice President were combined with the respondents from the office of a Minister; employees of ministries were combined with PMUs/Consultants working on WBG-supported project/programs; respondents from independent government institutions, the judicial system, and state-owned enterprises were combined into an “Other Government Institutions” category; respondents from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; and respondents from private foundations, NGOs/community-based organizations, professional/ trade associations, faith-based groups, and youth groups were combined into a “Civil Society” category. 5 World Bank Group Country Opinion Survey 2022: Malawi III. Demographics of the Sample (continued) Area of Primary Specialization 6 World Bank Group Country Opinion Survey 2022: Malawi III. Demographics of the Sample (continued) Geographic Locations Exposure to Agencies within the World Bank Group 7 World Bank Group Country Opinion Survey 2022: Malawi III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of familiarity with the WB2 compared to respondents in the FY’19 Country Survey (mean in FY’22 = 6.0; mean in FY’19 = 5.9). ▪ Collaboration: Respondents who indicated that they collaborate with the WBG reported significantly higher levels of familiarity with the work of the World Bank compared to respondents who do not collaborate (mean familiarity of collaborators = 6.6; mean familiarity of non-collaborators = 5.6). ▪ Impact of familiarity: Respondents’ ratings of familiarity with the WBG were significantly, moderately correlated with their ratings for the WBG’s overall effectiveness in Malawi, with their agreement that the WBG plays a relevant role in Malawi’s development, and with their ratings of the extent to which the WBG’s work helps achieve development results in Malawi. 2 In FY 2022, the questions about familiarity and effectiveness were asked separately about the World Bank (IDA) and the IFC. Only the questions about the World Bank (IDA) were used in these calculations. 8 World Bank Group Country Opinion Survey 2022: Malawi IV. Overall Context Headed in the Right Direction Perceptions of Economic Opportunity 9 World Bank Group Country Opinion Survey 2022: Malawi IV. Overall Context (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’19 Country Survey indicated that the most important development priorities in Malawi were “education” (29%), “agriculture and rural development” (26%), “public sector governance/reform” (25%), “economic growth” (23%), “anti-corruption” (21%), and “energy” (21%). “Anti-corruption” was of increased concern to this year’s respondents, with more than twice as many selecting it as a top development priority compared to FY’19. 10 World Bank Group Country Opinion Survey 2022: Malawi IV. Overall Context (continued) Trust in Institutions 11 World Bank Group Country Opinion Survey 2022: Malawi IV. Overall Context (continued) Attributions for Slow/Failed Reform Efforts ▪ Year comparison: Respondents in the FY’19 attributed slow or failed reforms to “corruption” (54%), followed by “political pressures and obstacles” (37%) and “inadequate government accountability” (26%). 12 World Bank Group Country Opinion Survey 2022: Malawi V. Overall Attitudes toward the World Bank Group The World Bank Group’s Overall Effectiveness (Indicator Question) Achieving Development Results (Indicator Question) 13 World Bank Group Country Opinion Survey 2022: Malawi V. Overall Attitudes toward the World Bank Group (continued) Influence on Malawi’s Development Agenda (Indicator Question) WBG Staff Preparedness 14 World Bank Group Country Opinion Survey 2022: Malawi V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Employees of ministries, respondents from PMUs, consultants on WBG projects, respondents from other government institutions, and respondents from other organizations had the highest mean ratings for the aggregated responses to the twenty-four COS indicator questions, whereas respondents from the academia had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 49). 15 World Bank Group Country Opinion Survey 2022: Malawi V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the FY’19 Country Survey indicated that the WBG’s greatest values to Malawi were “financial resources” (50%), followed by “policy, advice, studies and analyses” (34%), “capacity development related to WBG supported projects” (29%), and “technical assistance” (26%). 16 World Bank Group Country Opinion Survey 2022: Malawi VI. World Bank Group’s Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas3 Chart continues on next page… 3Note in Appendix A (page 36), that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 17 World Bank Group Country Opinion Survey 2022: Malawi VI. World Bank Group’s Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas (continued) 18 World Bank Group Country Opinion Survey 2022: Malawi VI. WBG’s Support in Development Areas (continued) Helping the Poorest 19 World Bank Group Country Opinion Survey 2022: Malawi VII. World Bank Group’s Work and Engagement on the Ground The World Bank Group’s Work in Malawi 20 World Bank Group Country Opinion Survey 2022: Malawi VII. WBG’s Work and Engagement on the Ground (continued) Overall Perceptions 21 World Bank Group Country Opinion Survey 2022: Malawi VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner 22 World Bank Group Country Opinion Survey 2022: Malawi VII. WBG’s Work and Engagement on the Ground (continued) Effectiveness of WBG’s Support 23 World Bank Group Country Opinion Survey 2022: Malawi VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Meeting Malawi’s Knowledge Needs (Indicator Question) 24 World Bank Group Country Opinion Survey 2022: Malawi VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 25 World Bank Group Country Opinion Survey 2022: Malawi VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities 26 World Bank Group Country Opinion Survey 2022: Malawi VIII. World Bank Group’s Knowledge and Instruments (continued) WBG’s Reimbursable Advisory Services (RAS) Meeting Malawi’s Needs for Financial Instruments (Indicator Question) 27 World Bank Group Country Opinion Survey 2022: Malawi IX. The Future Role of the World Bank Group in Malawi Making the World Bank Group of Greater Value 28 World Bank Group Country Opinion Survey 2022: Malawi IX. The Future Role of the WBG in Malawi (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the FY’19 Country Survey indicated that the WBG should collaborate more with “private sector” (42%), “local government” (41%), “NGOs/community-based organizations” (26%), “academia/think tanks/research institutes” (21%), and “beneficiaries” (19%) to ensure better development results in Malawi. 29 World Bank Group Country Opinion Survey 2022: Malawi IX. The Future Role of the WBG in Malawi (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the FY’19 Country Survey indicated that the WBG should focus its resources on “agriculture and rural development” (35%), “education” (31%), “public sector governance/reform” (25%) and “energy” (23%). 30 World Bank Group Country Opinion Survey 2022: Malawi IX. The Future Role of the WBG in Malawi (continued) WBG Support related to COVID-19 Vaccines 31 World Bank Group Country Opinion Survey 2022: Malawi IX. The Future Role of the WBG in Malawi (continued) WBG Support related to Refugee Crisis 32 World Bank Group Country Opinion Survey 2022: Malawi X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key stakeholders please see Appendix B (page 49) for selected responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the FY’19 Country Survey indicated that they get most of their information about economic and social development issues in Malawi from the “local newspapers” (56%) and the “Internet” (53%). 33 World Bank Group Country Opinion Survey 2022: Malawi X. Communication and Outreach (continued) Note: When considering communication methods for the World Bank Group’s future outreach, please see Appendix A (page 36) for reported frequency of interactions with key forms of World Bank Group communications. Preferred Information Sources ▪ Year comparison: Respondents in the FY’19 Country Survey indicated that they would prefer to receive information from the WBG through “WBG’s seminars/workshops/ conferences” (41%), “WBG’s publications and other written materials” (36%), “WBG’s website” (36%), “e-Newsletters” (30%), and “Direct contact with WBG” (26%). 34 World Bank Group Country Opinion Survey 2022: Malawi XI. Appendices A. Responses to All Questions Across All Respondents ..................... 36 B. Responses to Selected Questions by Stakeholder Groups ............ 49 C. Indicator Questions as a Function of Collaboration with the WBG ......................................................... 59 D. Malawi FY 2022 COS Questionnaire .............................................. 60 MALAWI 35 World Bank Group Country Opinion Survey 2022: Malawi Appendix A: Responses to All Questions across All Respondents (N=359) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). Background Information Which of the following best describes your current affiliation? Percentage of Respondents (Select only 1 response) (N=354) NGO/Community Based Organization 15.0% Employee of Ministry, Ministerial Department 13.3% Office of the National Assembly 9.6% Private Sector Organization 8.5% Media (press, radio, TV, web, etc.) 8.5% Local Government Office or Staff 7.1% Academia/Research Institute/Think Tank 5.1% Bilateral Agency (e.g., embassy, diplomatic, military) 3.7% Multilateral Agency (UN, regional development bank) 3.7% Independent Government Institution (i.e., regulatory agency, central 3.4% bank/oversight institution) Project Management Unit (PMU) overseeing implementation of WBG project/ 3.1% Consultant/Contractor working on WBG supported project/program State-Owned Enterprise 3.1% Financial Sector/Private Bank 3.1% Faith-Based Group 3.1% Office of a Minister 2.8% Youth Group 2.5% Other 2.5% Office of the President, Vice President 1.1% Judicial System (e.g., courts) 0.3% Private Foundation 0.3% Professional/Trade association 0.3% Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, MIGA, ICSID) in your country? (N=350) Yes 45.4% No 54.6% If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in Malawi? (Select only 1 response) (N=158) The World Bank (IDA) 76.6% The International Finance Corporation (IFC) 20.9% The Multilateral Investment Guarantee Agency (MIGA) 1.3% International Centre for Settlement of Investment Disputes (ICSID) 1.3% 36 World Bank Group Country Opinion Survey 2022: Malawi A. Overall Context Percentage of Respondents 1. In general, would you say that Malawi is headed in ... ? (N=350) The right direction 39.1% The wrong direction 28.3% Not sure 32.6% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Malawi is … ? (N=352) Increasing 20.7% Decreasing 47.4% Staying about the same 31.8% 3. Please identify which of the following development priorities you consider Percentage of Respondents the most important in Malawi. (Choose no more than 5) (Responses Combined; N=357) Anti-corruption 44.8% Education 36.1% Economic growth 34.2% Agriculture and rural development 33.6% Job creation/employment 30.5% Health 29.4% Transport (e.g., roads, bridges, transportation) 24.4% Energy 24.4% Poverty reduction 23.5% Public sector governance/reform 22.7% Food security 21.8% Trade and exports 16.8% Climate change (e.g., mitigation, adaptation) 14.8% Water and sanitation 13.4% Natural resource management 12.6% Private sector development 11.8% Disaster risk management 7.0% Gender equity (closing the gap between women and men, and boys and girls) 7.0% Information and communications technology 6.7% Urban development 6.4% Global/regional integration 4.8% Judiciary reform 4.8% National debt 4.5% Financial markets 4.2% Disease (HIV and AIDS, malaria) 4.2% Equality of opportunity (i.e., social inclusion) 4.2% Social protection (e.g., pensions, targeted social assistance) 3.6% Crime and violence 2.2% Global pandemics (e.g., COVID-19) 2.2% Pollution 1.7% 37 World Bank Group Country Opinion Survey 2022: Malawi A. Overall Context (continued) 4. When economic and/or social reform efforts fail or are slow to take place in Malawi, which of the following would you attribute this to? Percentage of Respondents (Choose no more than 2) (Responses Combined; N=352) Corruption 66.8% Political pressures and obstacles 28.1% Inadequate government accountability 27.6% Reforms are not well thought out in light of country challenges 17.6% Inadequate citizen/civil society participation 11.6% Inadequate private sector participation 11.6% Inadequate capacity in the government 11.1% Inadequate donor coordination 6.8% Pressure from outside interest groups 6.3% Other 2.0% 5. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national/federal government 309 23 5.20 2.55 2. Parliament/legislative branch 324 10 5.27 2.57 3. Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 309 14 6.59 2.41 4. The World Bank Group 316 12 6.94 2.36 5. The International Monetary Fund 312 14 6.18 2.47 6. The United Nations (UN) 311 11 6.67 2.35 7. The World Health Organization (WHO) 313 9 7.10 2.22 8. Regional development banks 289 33 6.24 2.35 9. Reserve Bank of Malawi 317 11 6.07 2.54 10. International private sector 289 27 5.63 2.26 11. Domestic private sector 306 15 5.86 2.14 12. International civil society (e.g., NGOs, CBOs) 303 14 6.12 2.41 13. Domestic civil society (e.g., NGOs, CBOs) 309 9 5.97 2.47 14. Youth organizations 298 11 5.88 2.39 15. Faith-based institutions 313 6 6.30 2.37 16. Domestic traditional media and their web presence (e.g., newspapers, TV 312 5 6.48 2.39 stations, radio) 17. International media and their web presence 312 12 5.69 2.37 18. Web based media (i.e., blogs, social media, other web-based news, and 304 19 5.66 2.45 information sources) 38 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Malawi? Familiarity (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. The World Bank (IDA) 346 n/a 6.03 2.58 2. The International Finance Corporation (IFC), the World Bank Group’s private 328 n/a 4.61 2.74 sector arm To what extent do you agree/disagree with the following statements about the Level of Agreement World Bank Group’s work in Malawi? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. Overall the World Bank Group currently plays a relevant role in development 335 10 6.92 2.61 in Malawi* 3. The World Bank Group’s work is aligned with what I consider the 316 15 6.60 2.56 development priorities for Malawi* 4. Overall, please rate your impression of the effectiveness of these Effectiveness organizations in Malawi. (1-Not effective at all, 10-Very effective) N DK Mean SD 1. The World Bank (IDA)* 320 23 6.68 2.42 2. The International Finance Corporation (IFC), the World Bank Group’s private 253 73 6.04 2.44 sector arm Achieving Development Results N DK Mean SD 5. To what extent does the World Bank Group’s work help to achieve development results in Malawi?* (1-To no degree at all, 10-To a very significant 325 21 6.81 2.36 degree) Influencing the Development Agenda N DK Mean SD 6. To what extent does the World Bank Group influence the development 304 28 7.21 2.27 agenda in Malawi?* (1-To no degree at all, 10-To a very significant degree) 39 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes toward the World Bank Group (continued) 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Malawi? (Select only 1 response) (N=347) To a fully sufficient degree 16.1% To a somewhat sufficient degree 51.6% To a somewhat insufficient degree 20.5% To a very insufficient degree 5.2% Don’t know 6.6% 8. When thinking about the World Bank Group’s role in Malawi, which activity Percentage of Respondents do you VALUE the most? (Choose no more than 2) (Responses Combined; N=339) Financial resources 38.6% Implementation support / Budgetary Support (DPO) 27.4% Capacity development related to World Bank Group supported projects 25.4% Technical assistance 24.8% Formal policy advice, studies, analyses 12.7% Donor coordination 11.8% Data and statistics 9.1% Promoting knowledge sharing 8.3% Mobilizing third party financial resources 8.3% Global advocacy 7.1% Bringing together different groups of stakeholders 5.9% Informal advice that World Bank Group’s staff provides (e.g., memos, short 2.7% evidence notes, informal discussions and emails) Other 1.5% 40 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes toward the World Bank Group (continued) 9. When thinking about how the World Bank Group can have the most impact on development results in Malawi, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge Percentage of Respondents services) in Malawi? (Choose no more than 5) (Responses Combined; N=337) Anti-corruption 44.8% Poverty reduction 40.7% Energy 34.1% Economic growth 29.7% Agriculture and rural development 24.9% Climate change (e.g., mitigation, adaptation) 24.6% Education 24.6% Financial markets 24.0% Public sector governance/reform 22.6% Job creation/employment 16.0% Transport (e.g., roads, bridges, transportation) 15.7% Food security 14.8% Private sector development 13.6% Trade and exports 13.6% Health 13.6% Urban development 12.5% Disaster risk management 10.7% Gender equity (closing the gap between women and men, and boys and girls) 9.8% Disease (HIV and AIDS, malaria) 8.9% Natural resource management 7.4% Information and communications technology 7.1% Water and sanitation 6.2% Equality of opportunity (i.e., social inclusion) 5.6% National debt 4.7% Judiciary reform 3.9% Global pandemics (e.g., COVID-19) 3.6% Social protection (e.g., pensions, targeted social assistance) 2.7% Pollution 1.8% Crime and violence 1.2% Global/regional integration 1.2% 41 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes toward the World Bank Group (continued) 10. What do you immediately think of when you hear about the IFC? (Choose Percentage of Respondents no more than 3) (Responses Combined; N=334) Financial advisory solutions 37.4% Multi-lateral financial institution 32.6% Investment bank 25.1% Development institution 24.0% World Bank 23.1% Public-private partnerships 20.7% Innovation and entrepreneurship 15.9% Don’t know 14.4% Private sector solutions 11.4% Venture capital 9.3% Impact investor 8.1% Asset manager 3.6% Thought leader 2.1% None of the above 1.2% Other 0.0% C. World Bank Group’s Work and Engagement on the Ground Staff Preparedness N DK Mean SD 1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Malawi solve its most complicated 285 43 6.72 2.47 development challenges? (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in Degree Malawi, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Collaboration with the private sector* 284 39 5.98 2.46 3. Being inclusive* 281 34 6.20 2.30 4. Straightforwardness and honesty* 282 28 6.82 2.37 5. Access to WBG staff and experts 264 43 6.05 2.57 6. Being a long-term partner* 289 14 7.62 2.27 7. Responsiveness to needs* 288 19 6.46 2.46 8. Collaboration with the Government* 290 17 7.80 2.16 9. Flexibility when circumstances change* 262 38 6.24 2.49 10. Collaboration with civil society* 265 37 6.21 2.50 11. Treating clients and stakeholders in Malawi with respect* 267 35 7.08 2.37 12. Openness (sharing data and other information) * 272 32 7.10 2.41 13. Collaboration with other donors and development partners* 268 37 7.62 2.22 42 World Bank Group Country Opinion Survey 2022: Malawi C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 14. The World Bank Group takes decisions quickly in Malawi* 264 62 5.80 2.64 15. The World Bank Group’s approvals and reviews are done in a timely fashion 258 60 5.66 2.58 16. The World Bank Group’s conditions on its lending are reasonable 256 59 5.75 2.72 17. The World Bank Group disburses funds promptly 249 62 6.03 2.55 18. The World Bank Group’s Environmental and Social Framework requirements 250 56 6.29 2.36 are reasonable 19. The World Bank Group insists on accountability through its lending (e.g., 278 30 7.80 2.15 performance-based financing/resources tied to results) 20. The World Bank Group measures results effectively 268 41 7.40 2.26 21. Working with the World Bank Group increases Malawi’s institutional 279 27 7.58 2.41 capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Malawi? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 22. The World Bank Group’s financial instruments meet the needs of Malawi* 281 45 6.17 2.52 23. The World Bank Group meets Malawi’s needs for knowledge services* 272 38 6.58 2.43 Reimbursable Advisory Services (RAS) N DK Mean SD 24. To what extent do you believe that Malawi received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 211 116 6.33 2.45 (1-Strongly disagree, 10-Strongly agree) 25. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the Percentage of Respondents refugee crisis in Malawi? (Choose no more than 2) (Responses Combined; N=331) Infrastructure 43.2% Health 33.2% Education 28.1% Supporting poor and marginalized local communities 24.8% Business development 19.9% Public services 12.4% Social cohesion 10.3% Jobs 9.4% Macro issues (fiscal accounts, balance of payments, etc.) 8.5% Don’t know 1.2% Other 0.9% 43 World Bank Group Country Opinion Survey 2022: Malawi D. World Bank Group’s Support in Development Areas 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Malawi? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 178 141 6.38 2.54 2. Agriculture and rural development 236 69 6.95 2.31 3. Gender equity (closing the gap between women and men, and boys and girls) 213 84 6.76 2.27 4. Poverty reduction 247 50 6.90 2.28 5. Public sector governance/reform 211 84 6.76 2.31 6. Equality of opportunity (i.e., social inclusion) 192 102 6.51 2.35 7. Education 235 56 7.26 2.15 8. Health 216 70 7.10 2.19 9. Private sector development 192 87 6.11 2.34 10. Climate change (e.g., mitigation, adaptation) 209 76 6.78 2.25 11. Anti-corruption 199 88 6.58 2.58 12. Judiciary reform 157 125 5.92 2.56 13. Energy 188 97 6.53 2.39 14. Job creation/employment 182 92 6.13 2.49 15. Information and communications technology 170 108 6.08 2.29 16. Disaster risk management 197 77 6.79 2.38 17. Water and sanitation 200 80 6.80 2.26 18. Economic growth 222 54 6.86 2.32 19. Disease (HIV and AIDS, malaria) 177 101 6.80 2.23 20. Natural resource management 197 83 6.59 2.26 21. Pollution 157 120 5.76 2.35 22. Urban development 178 100 5.98 2.35 23. Food security 221 61 6.62 2.33 24. Transport (e.g., roads, bridges, transportation) 195 83 6.35 2.40 25. Global/regional integration 163 116 6.20 2.43 26. Trade and exports 173 108 6.23 2.39 27. Financial markets 182 102 6.33 2.39 28. Crime and violence 154 129 5.67 2.49 2. How effectively does the World Bank Group support Malawi’s efforts … ? Effectiveness (1-Not effectively at all, 10-Very effectively) N DK Mean SD 1. To build stronger domestic resource mobilization systems in the Government 231 79 6.29 2.52 (e.g., tax collection) 2. To develop better and stronger data collection/ analytics systems within the 233 61 6.44 2.36 Government 3. Government reform programs to improve efficiency in public service and 241 51 6.69 2.29 promote accountability 44 World Bank Group Country Opinion Survey 2022: Malawi E. World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=311) Weekly 3.9% Monthly 9.3% A few times a year 30.5% Rarely 29.3% Never 27.0% In Malawi, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 246 58 6.22 2.32 3. Include appropriate level of stakeholder involvement during preparation 238 52 6.53 2.35 4. Are source of relevant information on global good practices 250 39 7.00 2.32 5. Are adequately disseminated 244 41 6.23 2.45 6. Are translated enough into local language 225 61 5.00 2.80 7. Are adaptable to Malawi’s specific development challenges and country 250 39 6.20 2.49 circumstances* Overall Evaluations N DK Mean SD 8. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 281 28 7.04 2.31 country?* (1-Not significant at all, 10-Very significant) 9. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 272 31 7.31 2.30 technical quality) F. The Future Role of the World Bank Group in Malawi 1. Which of the following SHOULD the WBG do to improve its advice and Percentage of Respondents guidance in Malawi? (Choose no more than 3) (Responses Combined; N=315) Be less influenced by developed countries and their priorities 41.6% Be more willing to criticize government policies and reform efforts 39.7% Increase emphasis on capacity development 37.8% Increase the level of country specific expertise 31.7% More public disclosure of its work 29.8% Provide more real-time advice and guidance 25.1% Provide more adequate data/knowledge/statistics on your country’s economy 24.4% Be more sensitive toward political and social realities 24.4% Incorporate more innovative technologies into its work and support 21.9% Other 1.6% 45 World Bank Group Country Opinion Survey 2022: Malawi F. The Future Role of the World Bank Group in Malawi (continued) 2. In addition to its regular relations, which THREE of the following should the Percentage of Respondents World Bank Group collaborate with more in Malawi? (Choose no more than 3) (Responses Combined; N=313) Local government 39.9% NGOs/Community Based Organizations 34.2% Academia/think tanks/research institutes 33.9% Private sector 33.5% Beneficiaries 31.6% Youth/university groups 28.4% Media 19.8% The executive branch 17.3% Parliament 12.8% Donor community 11.8% Faith-based organizations 11.5% Private foundations 7.3% Other 1.6% Don’t know 0.6% 3. Which THREE areas below would benefit most from the World Bank Group’s support to help ensure that Malawi has fair and equitable access to the vaccines necessary to alter the course of the COVID-19 pandemic? Percentage of Respondents (Choose no more than 3) (Responses Combined; N=307) Help to strengthen health systems 68.4% Support community and stakeholder engagement to address misinformation and stigma 64.8% Support the purchase of vaccines 47.9% Training health workers 45.6% Support the distribution of vaccines 31.9% Assess country’s readiness for vaccine distribution 22.5% Other 1.3% G. Communication and Information Sharing 1. Which would you say are your MAIN sources of news about economic and Percentage of Respondents social development issues in Malawi? (Choose no more than 3) (Responses Combined; N=320) Local television 65.9% Printed local newspapers 61.3% Local radio news programs or bulletins 50.3% Social media (e.g., Facebook, Twitter, YouTube, Telegram, TikTok) 41.9% International television 16.9% Websites/apps of international newspapers/ magazines 7.2% Websites/apps of local TV 6.9% Printed local periodicals 5.9% International radio news programs or bulletins 5.6% Websites/apps of local newspapers/magazines 5.0% Websites/apps of international TV 4.4% Printed international newspapers 3.1% Printed international periodicals 2.5% Websites/apps of local radio companies 1.9% Websites/apps of international radio companies 1.9% Blogs 1.6% Other 0.6% 46 World Bank Group Country Opinion Survey 2022: Malawi G. Communication and Information Sharing (continued) 2. How would you prefer to obtain information about the World Bank Group Percentage of Respondents and its work? (Choose no more than 3) (Responses Combined; N=319) World Bank Group’s publications and other written materials 56.1% World Bank Group’s seminars/workshops/ conferences 40.4% World Bank Group’s website 36.7% Interviews and press conferences for the Malawi’s media 32.9% World Bank Group’s social media 32.6% e-Newsletters 29.8% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 25.1% Webinars or online events hosted by the World Bank Group 11.3% World Bank Group’s blogs 7.2% 3. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (Select only 1 response) (N=301) High speed/WiFi 79.7% Dial-up 20.3% 4. What do you use primarily when visiting a World Bank Group website? Percentage of Respondents (Select only 1 response) (N=311) Mobile 38.9% Computer/laptop 48.6% I never visit the World Bank Group websites 12.5% 5. Over the past SIX MONTHS, on average how Percentage of Respondents often did you do any of the following related to the Every few Every few Every few World Bank Group (WBG)? N days weeks months Not at all Read, viewed or heard a story about the WBG in 305 15.1% 27.2% 39.3% 18.4% local media (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in 293 12.6% 31.4% 39.2% 16.7% global media (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, 290 10.3% 17.6% 26.9% 45.2% retweeted) Visited a WBG website (e.g., read a blog, used data) 284 5.6% 19.4% 43.3% 31.7% Attended an event/conference hosted by the WBG 269 4.5% 7.8% 28.6% 59.1% Attended/participated in a webinar or online event 280 3.9% 10.4% 22.5% 63.2% hosted by the WBG Read some or all of a WBG research paper or 277 6.5% 13.7% 40.8% 39.0% publication Met professionally with WBG staff 277 4.3% 9.4% 24.5% 61.7% Read a WBG e-newsletter 280 4.6% 11.4% 28.2% 55.7% 47 World Bank Group Country Opinion Survey 2022: Malawi H. Background Information 1. Please identify the primary specialization of your work. (Select only 1 Percentage of Respondents response) (N=318) Education 10.7% Communications, public affairs 10.4% Generalist (specialized in multiple sectors) 9.7% Agriculture, rural development 9.4% Other 7.5% Finance and markets 6.6% Health, nutrition 6.0% Governance, anti-corruption 5.3% Poverty 5.0% Urban development 5.0% Environment, natural resources 4.4% Social protection 3.8% Macroeconomics, fiscal management 3.1% Water, sanitation 3.1% Trade and competitiveness 1.9% Transport 1.6% Energy 1.3% Gender 1.3% Digital development and technology (ICT) 1.3% Climate change 0.9% Jobs 0.6% Tourism 0.3% Fragility, conflict, violence, refugees 0.3% Demographics, migration 0.3% Percentage of Respondents 2. What’s your gender? (N=319) Female 27.9% Male 72.1% Percentage of Respondents 3. Within your organization, would you describe yourself as …. (N=317) Junior level 2.5% Mid-level staff 14.2% Mid-level decision-maker / manager 30.0% Senior level 53.3% Percentage of Respondents 4. What’s your age? (N=319) 25 and under 0.6% 26-35 17.6% 36-45 35.4% 46-55 30.7% 56 and above 15.7% Percentage of Respondents 5. Which best represents your geographic location? (N=319) Urban 74.0% Semi-urban 15.0% Rural 11.0% 48 World Bank Group Country Opinion Survey 2022: Malawi Appendix B: Responses to Selected Questions by Stakeholder Groups4  Office of the President/Vice President/Minister N=14  Office of the National Assembly N= 34  Employee of Ministry/PMU/Consultant on WBG project N=58  Local Government N=25  Other Government Institutions5 N=24  Bilateral/Multilateral Agency N=26  Private Sector/Financial Sector/Private Banks (Private Sector) N=41  Civil Society6 N=75  Academia N=18  Media N=30 A. Overall Context In terms of its development, would you say that Malawi is headed in ... ? Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Private Percentage of Respondents Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media The right direction* 69.2% 17.6% 47.4% 52.0% 45.5% 44.0% 30.8% 41.9% 27.8% 27.6% The wrong direction 7.7% 23.5% 17.5% 20.0% 27.3% 28.0% 41.0% 31.1% 33.3% 48.3% Not sure 23.1% 58.8% 35.1% 28.0% 27.3% 28.0% 28.2% 27.0% 38.9% 24.1% *Significantly different between stakeholder groups Do you think that economic opportunity for citizens in Malawi is … ? Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Private Percentage of Respondents Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Increasing 61.5% 8.8% 19.0% 24.0% 42.9% 24.0% 19.5% 13.3% 22.2% 14.3% Decreasing 15.4% 44.1% 37.9% 48.0% 38.1% 52.0% 43.9% 58.7% 61.1% 60.7% Staying about the same 23.1% 47.1% 43.1% 28.0% 19.0% 24.0% 36.6% 28.0% 16.7% 25.0% *Significantly different between stakeholder groups 4 Only 345 respondents provided information about their current positions. Therefore, only these respondents were included in this stakeholder group analysis. 5 Includes the following categories: Independent Government Institution (N=12), Judicial System (N=1), and State-Owned Enterprise (N=11) 6 Includes the following categories: Private Foundation (N=1), NGO/CBO (N =53), Professional/Trade association (N=1), Faith-Based Group (N=11), and Youth Group (N=9) 49 World Bank Group Country Opinion Survey 2022: Malawi A. Overall Context (continued) Please identify which of the following you consider the most important development priorities in Malawi. (Choose no more than 5) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Anti-corruption* 64.3% 94.1% 27.6% 28.0% 66.7% 46.2% 48.8% 36.0% 50.0% 26.7% Social protection* 0.0% 5.9% 0.0% 12.0% 4.2% 3.8% 2.4% 0.0% 5.6% 3.3% Transport 28.6% 14.7% 29.3% 28.0% 25.0% 19.2% 31.7% 25.3% 22.2% 16.7% Private sector development 7.1% 11.8% 17.2% 8.0% 4.2% 19.2% 12.2% 8.0% 11.1% 13.3% Energy 28.6% 14.7% 36.2% 12.0% 8.3% 23.1% 26.8% 32.0% 16.7% 20.0% Financial markets* 28.6% 5.9% 1.7% 0.0% 8.3% 0.0% 4.9% 1.3% 0.0% 3.3% Global/regional integration* 14.3% 14.7% 0.0% 4.0% 4.2% 3.8% 14.6% 1.3% 0.0% 0.0% Crime and violence 7.1% 8.8% 1.7% 0.0% 0.0% 0.0% 2.4% 1.3% 0.0% 3.3% Disaster risk management 14.3% 2.9% 5.2% 12.0% 4.2% 11.5% 4.9% 5.3% 5.6% 10.0% National debt* 7.1% 2.9% 3.4% 0.0% 4.2% 23.1% 2.4% 1.3% 11.1% 0.0% Urban development* 0.0% 2.9% 6.9% 28.0% 8.3% 0.0% 4.9% 5.3% 11.1% 3.3% Health* 28.6% 32.4% 22.4% 20.0% 33.3% 11.5% 31.7% 37.3% 5.6% 46.7% Pollution 0.0% 5.9% 0.0% 4.0% 0.0% 0.0% 4.9% 1.3% 0.0% 0.0% Gender equity 0.0% 0.0% 5.2% 8.0% 0.0% 15.4% 4.9% 8.0% 11.1% 13.3% Climate change* 0.0% 5.9% 22.4% 8.0% 20.8% 23.1% 4.9% 22.7% 16.7% 3.3% Disease (HIV and AIDS, malaria) 0.0% 8.8% 1.7% 0.0% 4.2% 3.8% 7.3% 5.3% 0.0% 3.3% Agriculture and rural development* 14.3% 8.8% 46.6% 52.0% 25.0% 19.2% 29.3% 40.0% 27.8% 40.0% Food security 21.4% 26.5% 29.3% 20.0% 12.5% 7.7% 12.2% 20.0% 33.3% 33.3% Water and sanitation 21.4% 14.7% 22.4% 16.0% 25.0% 7.7% 12.2% 6.7% 5.6% 6.7% Education* 28.6% 29.4% 36.2% 44.0% 16.7% 34.6% 22.0% 52.0% 55.6% 26.7% Economic growth 28.6% 20.6% 39.7% 24.0% 33.3% 38.5% 26.8% 37.3% 50.0% 46.7% Public sector governance/reform 14.3% 11.8% 22.4% 20.0% 33.3% 19.2% 24.4% 22.7% 33.3% 33.3% Trade and exports 21.4% 11.8% 17.2% 28.0% 25.0% 15.4% 7.3% 16.0% 27.8% 13.3% Natural resource management 21.4% 20.6% 19.0% 4.0% 8.3% 7.7% 12.2% 13.3% 11.1% 3.3% Global pandemics (e.g., COVID-19) 7.1% 5.9% 0.0% 4.0% 0.0% 3.8% 0.0% 2.7% 0.0% 3.3% Equality of opportunity 0.0% 2.9% 1.7% 4.0% 0.0% 7.7% 7.3% 2.7% 5.6% 6.7% Information and communications technology 14.3% 0.0% 5.2% 4.0% 4.2% 0.0% 2.4% 9.3% 16.7% 16.7% Job creation/employment 50.0% 11.8% 27.6% 32.0% 25.0% 30.8% 19.5% 44.0% 33.3% 33.3% Judiciary reform 0.0% 14.7% 1.7% 0.0% 8.3% 0.0% 9.8% 4.0% 0.0% 6.7% Poverty reduction 21.4% 14.7% 20.7% 24.0% 25.0% 23.1% 17.1% 25.3% 33.3% 33.3% *Significantly different between stakeholder groups 50 World Bank Group Country Opinion Survey 2022: Malawi A. Overall Context (continued) When economic and/or social reform efforts fail or are slow to take place in Malawi, which of the following would you attribute this to? (Choose no more than 2) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Corruption* 63.6% 90.9% 53.4% 45.8% 79.2% 64.0% 70.0% 69.3% 88.9% 53.3% Reforms are not well thought out in light of 0.0% 6.1% 32.8% 12.5% 25.0% 12.0% 10.0% 16.0% 16.7% 23.3% country challenges* Inadequate government accountability 9.1% 12.1% 19.0% 29.2% 16.7% 24.0% 30.0% 38.7% 38.9% 40.0% Inadequate capacity in the government 18.2% 6.1% 17.2% 12.5% 16.7% 20.0% 10.0% 8.0% 0.0% 6.7% Inadequate citizen/civil society participation 0.0% 6.1% 10.3% 4.2% 4.2% 16.0% 10.0% 20.0% 5.6% 20.0% Inadequate private sector participation* 27.3% 24.2% 5.2% 12.5% 8.3% 16.0% 15.0% 5.3% 11.1% 6.7% Pressure from outside interest groups* 27.3% 18.2% 3.4% 4.2% 8.3% 0.0% 2.5% 5.3% 5.6% 6.7% Inadequate donor coordination 27.3% 3.0% 8.6% 12.5% 0.0% 8.0% 5.0% 6.7% 0.0% 3.3% Political pressures and obstacles 27.3% 15.2% 39.7% 41.7% 25.0% 28.0% 22.5% 28.0% 22.2% 30.0% Other 0.0% 0.0% 3.4% 0.0% 4.2% 8.0% 0.0% 0.0% 5.6% 3.3% *Significantly different between stakeholder groups Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent do you trust the World Bank Group 12 7.17 32 7.47 53 6.89 22 7.32 20 7.15 24 6.46 33 6.58 66 7.14 16 6.25 25 6.16 to do what is right? (1-To no degree at all, 10-To a very significant degree) 51 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Malawi? (1-Not familiar at all, 10-Extremely familiar) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA)* 12 5.75 34 5.12 58 7.10 24 5.92 22 5.55 25 6.80 37 5.95 74 5.74 18 5.67 29 5.76 The International Finance Corporation (IFC), the 9 5.44 32 5.84 54 4.30 25 4.16 18 4.83 25 4.80 36 5.11 71 4.24 17 4.29 29 4.07 WBG’s private sector arm *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Malawi? (1-Strongly disagree, 10-Strongly agree) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, the WBG currently plays a relevant role in 11 6.91 34 6.24 55 7.95 24 6.54 21 7.76 24 6.71 39 7.21 71 6.82 17 5.82 26 6.31 development in Malawi* The World Bank Group's work is aligned with what 9 6.67 33 6.45 55 7.40 22 6.50 18 7.06 23 6.52 36 6.67 66 6.50 16 5.44 25 5.68 I consider the development priorities for Malawi *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Malawi. (1-Not effective at all, 10-Very effective) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA) 11 7.18 33 6.39 55 7.42 22 6.59 22 7.09 23 6.48 37 6.54 64 6.50 17 6.18 24 5.71 The International Finance Corporation (IFC), the 8 7.25 31 7.10 36 5.58 13 6.23 14 6.36 20 5.35 31 6.42 51 5.84 16 4.94 22 5.68 World Bank Group’s private sector arm 52 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes Toward the World Bank Group (continued) Office of the Office of the Employee of a Other Bilateral/ President/ National Ministry/PMU/ Local Government Multilateral PM/Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group's work 10 7.10 34 6.29 54 7.44 24 6.75 21 6.90 23 6.70 39 6.67 66 6.97 17 6.12 25 6.32 help to achieve development results in Malawi? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Other Bilateral/ Office of the National Ministry/PMU/ Local Government Multilateral President/VP/ Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media Minister N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group 9 7.11 33 6.15 53 7.70 22 7.68 19 7.00 21 7.00 32 7.28 63 7.52 15 5.93 26 7.58 influence the development agenda in Malawi? (1-To no degree at all, 10-To a very significant degree) 53 World Bank Group Country Opinion Survey 2022: Malawi B. Overall Attitudes Toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Malawi, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Malawi? (Choose no more than 5) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Financial markets* 60.0% 47.1% 9.3% 25.0% 27.3% 36.0% 18.9% 13.3% 35.3% 18.5% Gender equity 10.0% 2.9% 9.3% 4.2% 9.1% 20.0% 8.1% 12.0% 11.8% 14.8% Climate change* 40.0% 5.9% 29.6% 12.5% 18.2% 20.0% 5.4% 38.7% 23.5% 37.0% Poverty reduction 70.0% 35.3% 38.9% 37.5% 54.5% 24.0% 21.6% 48.0% 47.1% 40.7% Disaster risk management 30.0% 2.9% 11.1% 8.3% 9.1% 16.0% 8.1% 9.3% 5.9% 14.8% Anti-corruption* 40.0% 41.2% 27.8% 29.2% 40.9% 36.0% 45.9% 57.3% 70.6% 55.6% Global pandemics 0.0% 8.8% 1.9% 12.5% 9.1% 0.0% 0.0% 1.3% 5.9% 3.7% Urban development* 30.0% 20.6% 13.0% 41.7% 0.0% 8.0% 5.4% 5.3% 5.9% 14.8% Equality of opportunity 0.0% 2.9% 1.9% 8.3% 13.6% 0.0% 2.7% 10.7% 11.8% 0.0% Disease (HIV and AIDS, malaria) 0.0% 26.5% 3.7% 4.2% 9.1% 0.0% 2.7% 9.3% 0.0% 18.5% Public sector governance/reform 0.0% 8.8% 20.4% 16.7% 27.3% 32.0% 24.3% 21.3% 23.5% 40.7% Energy 30.0% 26.5% 46.3% 25.0% 18.2% 20.0% 35.1% 37.3% 47.1% 37.0% Crime and violence 0.0% 0.0% 1.9% 4.2% 0.0% 4.0% 0.0% 0.0% 5.9% 0.0% Information and communications technology* 10.0% 0.0% 9.3% 0.0% 9.1% 0.0% 5.4% 6.7% 5.9% 25.9% Private sector development 0.0% 2.9% 16.7% 12.5% 18.2% 12.0% 29.7% 8.0% 11.8% 18.5% Economic growth 20.0% 23.5% 37.0% 29.2% 45.5% 20.0% 37.8% 30.7% 29.4% 18.5% Judiciary reform 10.0% 11.8% 0.0% 0.0% 9.1% 0.0% 5.4% 2.7% 5.9% 0.0% Social protection 0.0% 2.9% 1.9% 8.3% 4.5% 0.0% 0.0% 5.3% 0.0% 0.0% Trade and exports 20.0% 23.5% 13.0% 12.5% 18.2% 12.0% 13.5% 8.0% 23.5% 11.1% Education 10.0% 32.4% 25.9% 20.8% 18.2% 16.0% 21.6% 33.3% 29.4% 22.2% Pollution 10.0% 5.9% 0.0% 4.2% 4.5% 0.0% 2.7% 0.0% 0.0% 0.0% Agriculture and rural development 30.0% 20.6% 35.2% 33.3% 22.7% 16.0% 37.8% 18.7% 11.8% 18.5% National debt* 0.0% 5.9% 3.7% 4.2% 0.0% 24.0% 2.7% 1.3% 5.9% 3.7% Natural resource management 10.0% 2.9% 16.7% 12.5% 9.1% 4.0% 5.4% 4.0% 5.9% 3.7% Transport 10.0% 2.9% 31.5% 20.8% 13.6% 16.0% 16.2% 14.7% 11.8% 7.4% Global/regional integration 0.0% 2.9% 0.0% 0.0% 0.0% 8.0% 2.7% 0.0% 0.0% 0.0% Food security* 20.0% 50.0% 14.8% 8.3% 13.6% 4.0% 13.5% 8.0% 5.9% 11.1% Health* 0.0% 29.4% 11.1% 0.0% 9.1% 8.0% 13.5% 20.0% 5.9% 14.8% Water and sanitation* 10.0% 17.6% 13.0% 0.0% 0.0% 8.0% 5.4% 1.3% 11.8% 0.0% Job creation/employment 0.0% 11.8% 22.2% 20.8% 13.6% 12.0% 13.5% 21.3% 0.0% 18.5% *Significantly different between stakeholder groups 54 World Bank Group Country Opinion Survey 2022: Malawi C. World Bank Group’s Work and Engagement on the Ground To what extent is the World Bank Group an effective development partner in Malawi, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Collaboration with the private sector* 10 7.20 34 6.12 43 5.84 22 5.23 16 6.06 23 6.26 33 5.27 55 6.55 14 4.07 25 6.32 Being inclusive 9 6.44 33 6.03 47 6.53 23 5.91 16 6.69 18 5.78 32 5.97 57 6.32 12 4.42 24 6.58 Straightforwardness and honesty 9 5.89 33 6.48 46 7.00 23 7.22 16 6.75 21 6.29 32 6.84 57 7.40 12 5.50 23 6.70 Access to WBG staff and experts 9 6.56 32 6.41 46 6.83 19 5.74 15 6.07 20 5.75 30 5.47 52 5.85 10 5.30 22 5.91 Being a long-term partner 10 6.30 31 7.35 47 8.13 22 8.27 15 8.13 22 7.41 32 7.47 63 7.70 15 6.60 21 7.05 Responsiveness to needs 9 6.00 32 6.41 48 6.85 24 6.92 16 6.50 22 6.18 33 6.09 59 6.59 14 5.50 22 6.32 Collaboration with the Government* 10 6.90 33 7.03 49 8.43 22 8.68 17 8.24 20 7.55 32 7.31 64 8.28 15 6.60 18 6.94 Flexibility when circumstances change 10 6.00 32 7.12 43 6.65 20 6.10 14 6.93 20 5.75 28 5.86 53 6.15 13 5.31 20 5.15 Collaboration with civil society* 10 5.90 33 7.33 34 6.41 21 6.38 14 7.21 20 5.75 30 5.97 60 5.78 11 4.45 21 5.62 Treating clients and stakeholders in Malawi with 10 7.10 31 6.87 46 7.50 22 7.32 16 8.12 18 6.89 29 6.38 54 7.24 11 5.91 21 6.67 respect Openness (sharing data and other information) 10 6.50 32 7.09 43 7.65 22 7.23 17 7.18 22 6.45 29 7.10 55 7.33 13 6.77 20 6.30 Collaboration with other donors and development 9 6.89 32 7.16 43 7.84 20 8.35 17 8.12 22 7.23 27 7.78 55 7.91 14 6.71 19 6.58 partners *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements? (1- Strongly disagree, 10- Strongly agree) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The WBG takes decisions quickly in Malawi 9 6.67 33 6.73 47 5.68 17 5.47 17 6.29 15 5.33 30 4.97 53 6.17 13 4.54 21 5.76 Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent do you believe that Malawi received value for money from the World Bank 10 6.90 32 5.84 30 6.50 17 5.59 14 7.50 11 5.91 24 5.79 40 6.78 8 6.00 17 6.41 Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at all, 10- To a very significant degree) 55 World Bank Group Country Opinion Survey 2022: Malawi E. World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Private Percentage of Respondents Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Weekly 0.0% 2.9% 10.6% 8.3% 0.0% 4.2% 0.0% 2.9% 0.0% 3.8% Monthly* 22.2% 8.8% 25.5% 0.0% 9.5% 16.7% 12.5% 1.4% 7.1% 0.0% A few times a year* 22.2% 52.9% 34.0% 25.0% 28.6% 58.3% 31.3% 20.0% 14.3% 11.5% Rarely 44.4% 26.5% 19.1% 33.3% 28.6% 8.3% 34.4% 30.0% 42.9% 46.2% Never* 11.1% 8.8% 10.6% 33.3% 33.3% 12.5% 21.9% 45.7% 35.7% 38.5% *Significantly different between stakeholder groups In Malawi, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Are adaptable to Malawi's specific development 10 6.00 31 6.55 44 6.23 21 5.90 15 6.33 17 6.65 26 5.81 50 6.12 11 5.27 16 6.44 challenges and country circumstances Office of the Office of the Employee of a Other Bilateral/ President/VP/ National Ministry/PMU/ Local Government Multilateral Minister Assembly Consultant Government Institution Agency Private Sector Civil Society Academia Media N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, how significant a contribution do you believe the WBG's knowledge work and activities 10 6.70 33 6.55 48 6.92 21 6.38 17 7.12 19 7.21 30 6.70 62 7.65 12 6.50 20 7.25 make to development results in your country? Overall, how would you rate the technical quality 10 7.10 33 6.27 47 7.77 20 7.05 15 8.00 18 7.83 30 6.50 57 8.04 12 5.92 21 7.05 of the WBG's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 56 World Bank Group Country Opinion Survey 2022: Malawi F. The Future Role of The World Bank Group in Malawi Which of the following SHOULD the World Bank Group do to improve its advice and guidance in Malawi? (Choose no more than 3) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private Civil (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Society Academia Media Be less influenced by developed countries and 20.0% 44.1% 52.0% 65.2% 40.0% 29.2% 44.1% 35.2% 46.2% 28.0% their priorities Incorporate more innovative technologies into 30.0% 14.7% 28.0% 13.0% 20.0% 16.7% 14.7% 23.9% 30.8% 32.0% its work and support Increase emphasis on capacity development 40.0% 44.1% 46.0% 30.4% 30.0% 16.7% 29.4% 47.9% 23.1% 28.0% Be more willing to criticize government policies 30.0% 32.4% 32.0% 43.5% 35.0% 41.7% 47.1% 39.4% 53.8% 52.0% and reform efforts Increase the level of country specific expertise 50.0% 29.4% 42.0% 26.1% 25.0% 20.8% 41.2% 35.2% 23.1% 8.0% More public disclosure of its work 20.0% 32.4% 18.0% 26.1% 25.0% 37.5% 23.5% 32.4% 46.2% 40.0% Provide more adequate data/knowledge/statistics on your country’s 10.0% 23.5% 18.0% 26.1% 20.0% 33.3% 20.6% 31.0% 15.4% 32.0% economy Provide more real-time advice and guidance 50.0% 17.6% 28.0% 26.1% 35.0% 25.0% 26.5% 23.9% 15.4% 24.0% Be more sensitive toward political and social 30.0% 38.2% 30.0% 13.0% 25.0% 16.7% 17.6% 21.1% 23.1% 28.0% realities Other 0.0% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 2.8% 7.7% 4.0% In addition to the regular relations, which THREE of the following groups should the World Bank Group collaborate with more in Malawi? (Choose no more than 3) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Beneficiaries 30.0% 50.0% 34.7% 17.4% 50.0% 33.3% 28.1% 23.9% 28.6% 32.0% NGOs/Community Based Organizations* 10.0% 17.6% 18.4% 26.1% 10.0% 29.2% 25.0% 77.5% 21.4% 24.0% Private sector* 20.0% 11.8% 42.9% 34.8% 30.0% 45.8% 62.5% 25.4% 42.9% 20.0% Media* 10.0% 23.5% 12.2% 8.7% 0.0% 16.7% 12.5% 18.3% 14.3% 84.0% Local government* 50.0% 32.4% 38.8% 82.6% 60.0% 25.0% 31.3% 39.4% 35.7% 20.0% Youth/university groups* 40.0% 26.5% 26.5% 21.7% 45.0% 29.2% 3.1% 38.0% 28.6% 20.0% Academia/think tanks/research institutes* 10.0% 26.5% 51.0% 43.5% 45.0% 8.3% 34.4% 26.8% 71.4% 28.0% The executive branch* 40.0% 5.9% 30.6% 21.7% 10.0% 16.7% 25.0% 8.5% 7.1% 16.0% Parliament* 20.0% 38.2% 4.1% 17.4% 5.0% 0.0% 12.5% 9.9% 14.3% 16.0% Faith-based organizations 0.0% 8.8% 6.1% 8.7% 5.0% 8.3% 12.5% 18.3% 14.3% 16.0% Donor community 30.0% 20.6% 12.2% 4.3% 5.0% 12.5% 12.5% 9.9% 7.1% 12.0% Private foundations* 40.0% 11.8% 10.2% 0.0% 5.0% 12.5% 12.5% 0.0% 7.1% 0.0% Other 0.0% 2.9% 0.0% 0.0% 5.0% 4.2% 3.1% 0.0% 7.1% 0.0% Don’t know 0.0% 0.0% 2.0% 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 57 World Bank Group Country Opinion Survey 2022: Malawi G. Communication and Information Sharing Which would you say are your MAIN sources of news about economic and social development issues in Malawi? (Choose no more than 3) *Significantly different between stakeholder groups Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media Local television* 64.3% 88.2% 78.0% 60.9% 42.9% 50.0% 57.6% 69.0% 61.5% 52.0% International television 21.4% 11.8% 12.0% 30.4% 23.8% 4.2% 18.2% 18.3% 46.2% 8.0% Local radio news programs or bulletins* 21.4% 58.8% 62.0% 52.2% 23.8% 25.0% 42.4% 56.3% 38.5% 84.0% International radio news programs or bulletins 7.1% 2.9% 4.0% 4.3% 9.5% 0.0% 9.1% 4.2% 0.0% 8.0% Printed local newspapers 64.3% 67.6% 68.0% 60.9% 61.9% 75.0% 54.5% 56.3% 69.2% 48.0% Printed international newspapers* 35.7% 2.9% 4.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% Printed local periodicals 0.0% 2.9% 4.0% 0.0% 23.8% 8.3% 6.1% 7.0% 0.0% 8.0% Printed international periodicals 7.1% 0.0% 0.0% 0.0% 0.0% 4.2% 3.0% 1.4% 7.7% 0.0% Websites/apps of local TV 0.0% 0.0% 4.0% 4.3% 9.5% 16.7% 9.1% 8.5% 0.0% 12.0% Websites/apps of international TV* 0.0% 0.0% 6.0% 13.0% 0.0% 4.2% 6.1% 4.2% 0.0% 0.0% Websites/apps of local radio companies 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 6.1% 2.8% 0.0% 4.0% Websites/apps of international radio 7.1% 5.9% 0.0% 0.0% 4.8% 0.0% 0.0% 1.4% 0.0% 0.0% companies Websites/apps of local newspapers/magazines 0.0% 2.9% 2.0% 13.0% 9.5% 8.3% 6.1% 5.6% 7.7% 0.0% Websites/apps of international newspapers/ 7.1% 2.9% 6.0% 0.0% 14.3% 8.3% 9.1% 7.0% 0.0% 16.0% magazines Social media 28.6% 26.5% 44.0% 39.1% 47.6% 50.0% 42.4% 50.7% 46.2% 36.0% Blogs 7.1% 2.9% 0.0% 0.0% 0.0% 0.0% 3.0% 1.4% 0.0% 4.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 7.7% 0.0% How would you prefer to obtain information about the World Bank Group and its work? (Choose no more than 3) Office of the Office of the Employee of a Other Bilateral/ Percentage of Respondents President/VP/ National Ministry/PMU/ Local Government Multilateral Private (Responses combined) Minister Assembly Consultant Government Institutions Agencies Sector Civil Society Academia Media World Bank Group’s publications and other 41.7% 44.1% 56.0% 52.2% 68.2% 62.5% 54.5% 62.0% 69.2% 36.0% written materials e-Newsletters 33.3% 14.7% 24.0% 30.4% 54.5% 20.8% 30.3% 36.6% 46.2% 24.0% World Bank Group’s seminars/workshops/ 16.7% 47.1% 46.0% 30.4% 27.3% 16.7% 30.3% 53.5% 38.5% 52.0% conferences * World Bank Group’s blogs 16.7% 14.7% 12.0% 8.7% 0.0% 0.0% 6.1% 5.6% 7.7% 0.0% World Bank Group’s social media 25.0% 50.0% 18.0% 43.5% 27.3% 41.7% 27.3% 31.0% 23.1% 44.0% Direct contact with World Bank Group 8.3% 17.6% 36.0% 21.7% 13.6% 29.2% 18.2% 23.9% 15.4% 40.0% World Bank Group’s website 41.7% 47.1% 46.0% 34.8% 27.3% 50.0% 42.4% 28.2% 30.8% 24.0% Webinars or online events hosted by the 16.7% 2.9% 16.0% 4.3% 27.3% 8.3% 12.1% 8.5% 15.4% 4.0% World Bank Group Interviews and press conferences for the 16.7% 35.3% 28.0% 39.1% 22.7% 29.2% 36.4% 35.2% 30.8% 56.0% Malawi’s media *Significantly different between stakeholder groups 58 World Bank Group Country Opinion Survey 2022: Malawi Appendix C: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally collaborate/ work with the WBG in your country? Not Collaborating Currently Collaborating Indicator Question with the WBG with the WBG To what extent do you trust the World Bank Group to do what is right? 6.80 7.07 Overall the WBG currently plays a relevant role in development in Malawi 6.57 7.40 The World Bank Group's work is aligned with what I consider the development 6.24 7.07 priorities for Malawi Overall, please rate your impression of the WB's effectiveness in Malawi. 6.38 6.99 To what extent does the World Bank Group's work help to achieve development 6.63 7.06 results in Malawi? To what extent does the WBG influence the development agenda in Malawi? 7.19 7.30 Collaboration with the private sector 5.89 6.05 Being inclusive 6.11 6.27 Straightforwardness and honesty 7.10 6.61 Access to WBG staff and experts 5.58 6.51 Being a long-term partner 7.55 7.73 Responsiveness to needs 6.36 6.62 Collaboration with the Government 7.91 7.74 Flexibility when circumstances change 6.10 6.38 Collaboration with civil society 5.86 6.59 Treating clients and stakeholders in Malawi with respect 6.94 7.29 Openness (sharing data and other information) 7.12 7.19 Collaboration with other donors and development partners 7.62 7.66 The World Bank Group takes decisions quickly in Malawi 5.77 5.90 The World Bank Group’s financial instruments meet the needs of Malawi 6.04 6.28 The World Bank Group meets Malawi’s needs for knowledge services 6.53 6.64 Are adaptable to Malawi's specific development challenges and country 6.01 6.34 circumstances Overall, how significant a contribution do you believe the WBG's knowledge work 7.30 6.77 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's 7.59 7.05 knowledge work and activities? Yellow highlight indicates significant difference between Yes and No means. 59 World Bank Group Country Opinion Survey 2022: Malawi Appendix D: Malawi FY22 COS Questionnaire World Bank Group Country Survey FY 2022 – Malawi The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Malawi or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Malawi, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Malawi. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. We ask you to please answer all questions on the very first page. If you prefer not to answer any question on other pages, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES, THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 60 World Bank Group Country Opinion Survey 2022: Malawi BACKGROUND INFORMATION Which of the following best describes your current affiliation? (Select only 1 response) 1 Office of the President, Vice President 12 Private Sector Organization 2 Office of a Minister 13 Financial Sector/Private Bank Private Foundation (e.g., Bill & Melinda Gates 3 Office of the National Assembly 14 Foundation, Rockefeller Foundation) 4 Employee of Ministry, Ministerial Department 15 NGO/Community Based Organization Project Management Unit (PMU) overseeing implementation of WBG project/ 5 16 Professional/Trade association Consultant/Contractor working on WBG supported project/program 6 Local Government Office or Staff 17 Faith-Based Group Independent Government Institution (i.e., regulatory 7 18 Youth Group agency, central bank/oversight institution) 8 Judicial System (e.g., courts) 19 Academia/Research Institute/Think Tank 9 State-Owned Enterprise 20 Media (press, radio, TV, web, etc.) 10 Bilateral Agency (e.g., embassy, diplomatic, military) 21 Other (please specify): _____________________ 11 Multilateral Agency (UN, regional development bank) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? (If you answered NO to this question, please proceed to the next page) 1 Yes 2 No If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Malawi? (Select only 1 response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 International Centre for Settlement of Investment Disputes (ICSID) SECTION A: OVERALL CONTEXT A1. In general, would you say that Malawi is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Do you think that economic opportunity for citizens in Malawi is … ? 1 Increasing 2 Decreasing 61 World Bank Group Country Opinion Survey 2022: Malawi 3 Staying about the same A3. Please identify which of the following development priorities you consider the most important in Malawi. (Choose no more than 5) 1 Anti-corruption 16 Disease (HIV and AIDS, malaria) Social protection (e.g., pensions, targeted social 2 17 Agriculture and rural development assistance) 3 Transport (e.g., roads, bridges, transportation) 18 Food security 4 Private sector development 19 Water and sanitation 5 Energy 20 Education 6 Financial markets 21 Economic growth Public sector governance/reform (i.e., government 7 Global/regional integration 22 effectiveness, public financial management, public expenditure, fiscal system reform) 8 Crime and violence 23 Trade and exports 9 Disaster risk management 24 Natural resource management 10 National debt 25 Global pandemics (e.g., COVID-19) 11 Urban development 26 Equality of opportunity (i.e., social inclusion) 12 Health 27 Information and communications technology 13 Pollution 28 Job creation/employment Gender equity (closing the gap between women 14 29 Judiciary reform and men, and boys and girls) 15 Climate change (e.g., mitigation, adaptation) 30 Poverty reduction 62 World Bank Group Country Opinion Survey 2022: Malawi SECTION A: OVERALL CONTEXT A4. When economic and/or social reform efforts fail or are slow to take place in Malawi, which of the following would you attribute this to? (Choose no more than 2) 1 Corruption 2 Reforms are not well thought out in light of country challenges 3 Inadequate government accountability 4 Inadequate capacity in the government 5 Inadequate citizen/civil society participation 6 Inadequate private sector participation 7 Pressure from outside interest groups (e.g., private sector, unions) 8 Inadequate donor coordination 9 Political pressures and obstacles 10 Other (please specify): ________________________________________ A5. To what extent, do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national/federal government 1 2 3 4 5 6 7 8 9 10 2 Parliament/legislative branch 1 2 3 4 5 6 7 8 9 10 3 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 1 2 3 4 5 6 7 8 9 10 4 The World Bank Group 1 2 3 4 5 6 7 8 9 10 5 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10 6 The United Nations (UN) 1 2 3 4 5 6 7 8 9 10 7 The World Health Organization (WHO) 1 2 3 4 5 6 7 8 9 10 8 Regional development banks 1 2 3 4 5 6 7 8 9 10 9 Reserve Bank of Malawi 1 2 3 4 5 6 7 8 9 10 10 International private sector 1 2 3 4 5 6 7 8 9 10 11 Domestic private sector 1 2 3 4 5 6 7 8 9 10 12 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10 13 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10 14 Youth organizations 1 2 3 4 5 6 7 8 9 10 15 Faith-based institutions 1 2 3 4 5 6 7 8 9 10 Domestic traditional media and their web presence (e.g., 16 1 2 3 4 5 6 7 8 9 10 newspapers, TV stations, radio) 17 International media and their web presence 1 2 3 4 5 6 7 8 9 10 Web based media (i.e., blogs, social media, other web- 18 1 2 3 4 5 6 7 8 9 10 based news, and information sources) 63 World Bank Group Country Opinion Survey 2022: Malawi SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Malawi? Not familiar Extremely at all familiar 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10 The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10 Bank Group’s private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Malawi? Strongly Strongly Don't disagree agree know Overall, the World Bank Group currently plays a B2 relevant role in development in Malawi 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s work is aligned with what I B3 consider the development priorities for Malawi 1 2 3 4 5 6 7 8 9 10 B4. Overall, please rate your impression of the effectiveness of these organizations in Malawi. Not effective Very Don't at all effective know 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10 The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10 Bank Group’s private sector arm B5. To what extent does the World Bank Group’s work help to achieve development results in Malawi? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree B6. To what extent does the World Bank Group influence the development agenda in Malawi? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Malawi? (Select only 1 response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 64 World Bank Group Country Opinion Survey 2022: Malawi SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Malawi, which activity do you VALUE the most? (Choose no more than 2) Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal 1 discussions and emails) 2 Promoting knowledge sharing 3 Mobilizing third party financial resources 4 Global advocacy 5 Formal policy advice, studies, analyses 6 Bringing together different groups of stakeholders 7 Implementation support / Budgetary Support (DPO) 8 Data and statistics 9 Capacity development related to World Bank Group supported projects 10 Technical assistance 11 Donor coordination 12 Financial resources 13 Other (please specify): ________________________ B9. When thinking about how the World Bank Group can have the most impact on development results in Malawi, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Malawi? (Choose no more than 5) 1 Financial markets 16 Economic growth Gender equity (closing the gap between women 2 17 Judiciary reform and men, and boys and girls) Social protection (e.g., pensions, targeted social 3 Climate change (e.g., mitigation, adaptation) 18 assistance) 4 Poverty reduction 19 Trade and exports 5 Disaster risk management 20 Education 6 Anti-corruption 21 Pollution 7 Global pandemics (e.g., COVID-19) 22 Agriculture and rural development 8 Urban development 23 National debt 9 Equality of opportunity (i.e., social inclusion) 24 Natural resource management 10 Disease (HIV and AIDS, malaria) 25 Transport (e.g., roads, bridges, transportation) Public sector governance/reform (i.e., government 11 effectiveness, public financial management, public 26 Global/regional integration expenditure, fiscal system reform) 12 Energy 27 Food security 13 Crime and violence 28 Health 14 Information and communications technology 29 Water and sanitation 15 Private sector development 30 Job creation/employment 65 World Bank Group Country Opinion Survey 2022: Malawi SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. What do you immediately think of when you hear about the International Finance Corporation (IFC)? (Choose no more than 3) 1 Innovation and entrepreneurship 9 Asset manager 2 Thought leader 10 Investment bank 3 Public-private partnerships 11 Financial advisory solutions 4 Development institution 12 Venture capital 5 Impact investor 13 None of the above 6 Private sector solutions 14 Don’t know 7 Multi-lateral financial institution 15 Other (please specify): ____________________ 8 World Bank 66 World Bank Group Country Opinion Survey 2022: Malawi SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Malawi solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent is the World Bank Group an effective development partner in Malawi, in terms of each of the following? To no degree To a very significant Don't at all degree know C2 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10 C3 Being inclusive 1 2 3 4 5 6 7 8 9 10 C4 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 C5 Access to WBG staff and experts 1 2 3 4 5 6 7 8 9 10 C6 Being a long-term partner 1 2 3 4 5 6 7 8 9 10 C7 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10 C8 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 C9 Flexibility when circumstances change 1 2 3 4 5 6 7 8 9 10 C10 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10 Treating clients and stakeholders in Malawi with C11 respect 1 2 3 4 5 6 7 8 9 10 C12 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 Collaboration with other donors and development C13 partners 1 2 3 4 5 6 7 8 9 10 To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group takes decisions quickly in C14 Malawi 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s approvals and reviews are C15 done in a timely fashion 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s conditions on its lending are C16 reasonable 1 2 3 4 5 6 7 8 9 10 C17 The World Bank Group disburses funds promptly 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s Environmental and Social C18 Framework requirements are reasonable 1 2 3 4 5 6 7 8 9 10 The World Bank Group insists on accountability C19 through its lending (e.g., performance-based 1 2 3 4 5 6 7 8 9 10 financing/resources tied to results) C20 The World Bank Group measures results effectively 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases C21 Malawi’s institutional capacity 1 2 3 4 5 6 7 8 9 10 67 World Bank Group Country Opinion Survey 2022: Malawi SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements about the World Bank Group in Malawi? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., C22 investment lending, Development Policy Loan, Trust 1 2 3 4 5 6 7 8 9 10 Funds, Program-for-Results) meet the needs of Malawi The World Bank Group meets Malawi’s needs for C23 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10 technical assistance) C24. To what extent do you believe that Malawi received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree C25. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the refugee crisis in Malawi? (Choose no more than 2) 1 Infrastructure 2 Health 3 Social cohesion 4 Education 5 Macro issues (fiscal accounts, balance of payments, etc.) 6 Business development 7 Public services 8 Jobs 9 Supporting poor and marginalized local communities 10 Other (please specify): ______________________________________________ 11 Don’t know 68 World Bank Group Country Opinion Survey 2022: Malawi SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Malawi? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10 assistance) 2 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10 Gender equity (closing the gap between women and 3 1 2 3 4 5 6 7 8 9 10 men, and boys and girls) 4 Poverty reduction 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 6 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10 7 Education 1 2 3 4 5 6 7 8 9 10 8 Health 1 2 3 4 5 6 7 8 9 10 9 Private sector development 1 2 3 4 5 6 7 8 9 10 10 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 11 Anti-corruption 1 2 3 4 5 6 7 8 9 10 12 Judiciary reform 1 2 3 4 5 6 7 8 9 10 13 Energy 1 2 3 4 5 6 7 8 9 10 14 Job creation/employment 1 2 3 4 5 6 7 8 9 10 15 Information and communications technology 1 2 3 4 5 6 7 8 9 10 16 Disaster risk management 1 2 3 4 5 6 7 8 9 10 17 Water and sanitation 1 2 3 4 5 6 7 8 9 10 18 Economic growth 1 2 3 4 5 6 7 8 9 10 19 Disease (HIV and AIDS, malaria) 1 2 3 4 5 6 7 8 9 10 20 Natural resource management 1 2 3 4 5 6 7 8 9 10 21 Pollution 1 2 3 4 5 6 7 8 9 10 22 Urban development 1 2 3 4 5 6 7 8 9 10 23 Food security 1 2 3 4 5 6 7 8 9 10 24 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 25 Global/regional integration 1 2 3 4 5 6 7 8 9 10 26 Trade and exports 1 2 3 4 5 6 7 8 9 10 27 Financial markets 1 2 3 4 5 6 7 8 9 10 28 Crime and violence 1 2 3 4 5 6 7 8 9 10 69 World Bank Group Country Opinion Survey 2022: Malawi SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D2. How effectively does the World Bank Group support Malawi’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource mobilization 1 1 2 3 4 5 6 7 8 9 10 systems in the Government (e.g., tax collection) To develop better and stronger data collection/ analytics 2 1 2 3 4 5 6 7 8 9 10 systems within the Government Government reform programs to improve efficiency in 3 1 2 3 4 5 6 7 8 9 10 public service and promote accountability 70 World Bank Group Country Opinion Survey 2022: Malawi SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Malawi, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know E2 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder involvement E3 during preparation 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global good E4 practices 1 2 3 4 5 6 7 8 9 10 E5 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 E6 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10 Are adaptable to Malawi’s specific development E7 challenges and country circumstances 1 2 3 4 5 6 7 8 9 10 E8. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know E9. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10 Very low technical Very high technical Don't know quality quality 71 World Bank Group Country Opinion Survey 2022: Malawi SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MALAWI F1. Which of the following SHOULD the World Bank Group do to improve its advice and guidance in Malawi? (Choose no more than 3) 1 Be less influenced by developed countries and their priorities 2 Incorporate more innovative technologies into its work and support 3 Increase emphasis on capacity development 4 Be more willing to criticize government policies and reform efforts 5 Increase the level of country specific expertise 6 More public disclosure of its work 7 Provide more adequate data/knowledge/statistics on your country’s economy 8 Provide more real-time advice and guidance 9 Be more sensitive toward political and social realities 10 Other (please specify): _________________________________________________ F2. In addition to its regular relations, which THREE of the following should the World Bank Group collaborate with more in Malawi? (Choose no more than 3) 1 Beneficiaries 8 The executive branch 2 NGOs/Community Based Organizations 9 Parliament 3 Private sector 10 Faith-based organizations 4 Media 11 Donor community 5 Local government 12 Private foundations 6 Youth/university groups 13 Other (please specify): _____________________ 7 Academia/think tanks/research institutes 14 Don’t know F3. Which THREE areas below would benefit most from the World Bank Group’s support to help ensure that Malawi has fair and equitable access to the vaccines necessary to alter the course of the COVID-19 pandemic? (Choose no more than 3) 1 Support the distribution of vaccines 2 Help to strengthen health systems 3 Support community and stakeholder engagement to address misinformation and stigma 4 Assess country’s readiness for vaccine distribution 5 Training health workers 6 Support the purchase of vaccines 7 Other (please specify): ________________________________________ 72 World Bank Group Country Opinion Survey 2022: Malawi SECTION G: COMMUNICATION AND INFORMATION SHARING G1. Which would you say are your MAIN sources of news about economic and social development issues in Malawi? (Choose no more than 3) 1 Local television 10 Websites/apps of international TV 2 International television 11 Websites/apps of local radio companies 3 Local radio news programs or bulletins 12 Websites/apps of international radio companies 4 International radio news programs or bulletins 13 Websites/apps of local newspapers/magazines Websites/apps of international newspapers/ 5 Printed local newspapers 14 magazines Social media (e.g., Facebook, Twitter, YouTube, 6 Printed international newspapers 15 Telegram, TikTok) 7 Printed local periodicals 16 Blogs 8 Printed international periodicals 17 Other (please specify): ____________________ 9 Websites/apps of local TV G2. How would you prefer to obtain information about the World Bank Group and its work? (Choose no more than 3) World Bank Group’s publications and other Direct contact with World Bank Group (i.e., face to 1 6 written materials face meetings/discussions) 2 e-Newsletters 7 World Bank Group’s website World Bank Group’s seminars/workshops/ Webinars or online events hosted by the World Bank 3 8 conferences Group 4 World Bank Group’s blogs Interviews and press conferences for the Malawi’s 9 5 World Bank Group’s social media media G3. Which Internet connection do you use primarily when visiting a World Bank Group website? (Select only 1 response) 1 High speed/WiFi 2 Dial-up G4. What do you use primarily when visiting a World Bank Group website? (Select only 1 response) 1 Mobile 2 Computer/laptop 3 I never visit the World Bank Group websites 73 World Bank Group Country Opinion Survey 2022: Malawi SECTION G: COMMUNICATION AND INFORMATION SHARING G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few Every few Every few Not days weeks months at all Read, viewed or heard a story about the WBG in local media 1 (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 2 (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or 3 tweet, liked, commented, shared, retweeted) 4 Visited a WBG website (e.g., read a blog, used data) 5 Attended an event/conference hosted by the WBG Attended/participated in a webinar or online event hosted by the 6 WBG 7 Read some or all of a WBG research paper or publication 8 Met professionally with WBG staff 9 Read a WBG e-newsletter 74 World Bank Group Country Opinion Survey 2022: Malawi SECTION H: BACKGROUND INFORMATION H1. Please identify the primary specialization of your work. (Select only 1 response) 1 Poverty 13 Agriculture, rural development 2 Macroeconomics, fiscal management 14 Urban development 3 Governance, anti-corruption 15 Transport 4 Education 16 Digital development and technology (ICT) 5 Health, nutrition 17 Tourism 6 Social protection 18 Fragility, conflict, violence, refugees 7 Jobs 19 Demographics, migration 8 Energy 20 Trade and competitiveness 9 Environment, natural resources 21 Finance and markets 10 Climate change 22 Communications, public affairs 11 Water, sanitation 23 Generalist (specialized in multiple sectors) 12 Gender 24 Other (please specify): ____________________ H2. What’s your gender? 1 Female 2 Male H3. Within your organization, would you describe yourself as …. 1 Junior level 2 Mid-level staff 3 Mid-level decision-maker / manager 4 Senior level H4. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H5. Which best represents your geographic location? 1 Urban 2 Semi-urban 3 Rural Thank you for completing the survey! 75