96114 Guinea-Bissau The World Bank Group Country Survey FY 2014 Report of Findings February 2015 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Acknowledgements The Guinea-Bissau Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Svetlana Markova, Jessica Cameron and Jing Guo. Calita Woods and Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Guinea-Bissau country team and the local fielding agency CASA DOS DIREITOS. In particular, PORG is grateful to Marie-Chantal Uwanyiligira (Country Program Coordinator); Carmen Maria Pereira (Liaison Officer) and Mademba Ndiaye (Senior Communications Officer) for their ongoing support throughout the Country Opinion Survey process. 1 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Guinea-Bissau .........................................11 V. Overall Attitudes toward the World Bank Group .......................16 VI. Sectoral Importance and Effectiveness......................................25 VII. How the World Bank Group Operates .......................................30 VIII. World Bank Group’s Knowledge and Instruments .....................36 IX. The Future Role of the World Bank Group in Guinea-Bissau .....41 X. Communication and Openness..................................................47 XI. Appendices ................................................................................52 XII. Appendices ................................................................................54 2 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank Group in gaining a better understanding of how stakeholders in Guinea-Bissau perceive the World Bank Group;  Obtain systematic feedback from stakeholders in Guinea-Bissau regarding:  Their views regarding the general environment in Guinea-Bissau;  Their overall attitudes toward the World Bank Group in Guinea-Bissau;  Overall impressions of the World Bank Group’s effectiveness and results, knowledge work and activities, and communication and information sharing in Guinea-Bissau;  Perceptions of the World Bank Group’s future role in Guinea-Bissau.  Use data to help inform Guinea-Bissau country team’s strategy. II. Methodology In May-June 2014, 279 stakeholders of the World Bank Group in Guinea-Bissau were invited to provide their opinions on the World Bank Group’s assistance to the country by participating in a country survey. Participants in the survey were drawn from the office of the President; the office of the Prime Minister; office of a minister; office of a parliamentarian; ministries, ministerial departments, or implementation agencies; consultants/contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 183 stakeholders participated in the survey (66% response rate). Respondents completed questionnaires with a representative of the fielding agency. Respondents were asked about: general issues facing Guinea-Bissau; their overall attitudes toward the World Bank Group (WBG); the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Guinea-Bissau; and the WBG’s communication and information sharing in Guinea-Bissau. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing Guinea-Bissau: Respondents were asked to indicate whether Guinea- Bissau is headed in the right direction, what they thought were the top three most important development priorities in the country, which areas would contribute most to reducing poverty and generating economic growth in Guinea-Bissau, and how “shared prosperity� would be best achieved in Guinea-Bissau. 3 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 II. Methodology (continued) B. Overall Attitudes toward the World Bank Group (WBG): Respondents were asked to rate their familiarity with the WBG, the WBG’s effectiveness in Guinea-Bissau, WBG staff preparedness to help Guinea-Bissau solve its development challenges, their agreement with various statements regarding the WBG’s work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG’s greatest values and weaknesses, the most effective instruments in helping reduce poverty in Guinea- Bissau, with which stakeholder groups the WBG should collaborate more, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and to what reasons respondents attributed failed or slow reform efforts. C. World Bank Group’s Effectiveness and Results: Respondents were asked to rate the extent to which the WBG’s work helps achieve development results in Guinea-Bissau, the extent to which the WBG meets Guinea-Bissau’s needs for knowledge services and financial instruments, and the WBG’s level of effectiveness across thirty-five development areas, such as economic growth, private sector development, education, health, agriculture and rural development. D. The World Bank Group’s Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult WBG’s knowledge work and activities and to rate the effectiveness and quality of the WBG’s knowledge, including how significant of a contribution it makes to development results and its technical quality. E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG’s “Safeguard Policy� requirements being reasonable, the WBG imposing reasonable conditions on its lending, disbursing funds promptly, and providing effective implementation support. F. The Future Role of the World Bank Group in Guinea-Bissau: Respondents were asked to indicate what the WBG should do to make itself of greater value in Guinea-Bissau, which services the WBG should offer more of in the country, and which development areas would benefit most from WBG playing a leading role as compared to other donors. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG’s websites and social media channels. Respondents were also asked about their awareness of the WBG’s Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the WBG as a result of the WBG’s Open Data policy. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, and their exposure to the WBG in Guinea-Bissau. When possible, responses from respondents completing this year’s country survey were compared to responses from 211 respondents (73% response rate) who completed the survey in FY 2011. Notations and/or charts are included when these comparisons were possible. 4 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample Current Position  For further analyses, a small number of respondents from the office of a minister were combined with respondents from the office of the President/Prime Minister; respondents from PMUs and consultants/contractors working on WBG-supported projects/programs were combined with employees of ministries/ministerial departments/implementation agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs, community based organizations, private foundations, trade unions, and faith-based groups were combined into the “CSO� category; and the few respondents from the office of a parliamentarian, local governments, independent government institutions, bilateral and multilateral agencies, and the judiciary branch were included in the “Other� category. 5 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample (continued) Area of Primary Specialization 6 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample (continued) Geographic Location  The majority of respondents indicated that they were located in Bissau. A small number of respondents from provincial capitals were included in the “Other� category for all further analyses.  Responses across geographic locations for all country survey questions can be found in Appendix C (see page 99). Only significant differences between geographic locations in response to indicator questions will be discussed in the body of this report. 7 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank Group  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank Group in Guinea-Bissau, can be found in Appendix F (see page 136). Please note that where these two factors appear to have a significant relationship with overall views of the World Bank Group, it is highlighted in yellow in that table. 8 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample (continued) Exposure to Agencies within the World Bank Group 9 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Respondents who professionally collaborate/work with the WBG had significantly higher levels of familiarity with the WBG than respondents who indicated that they do not collaborate with the WBG.  Respondents in this year’s country survey had significantly lower levels of familiarity with the WBG in Guinea-Bissau compared to respondents from the FY ’11 country survey (7.2).  Respondents’ ratings of familiarity with the WBG were significantly, strongly correlated with their perceptions of the WBG’s overall effectiveness in Guinea-Bissau, and significantly, moderately correlated with their perceptions of the WBG’s relevance to Guinea-Bissau’s development, and the WBG’s ability to help achieve development results in Guinea-Bissau. 10 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IV. General Issues Facing Guinea-Bissau Headed in the Right Direction  Respondents from Bissau were significantly more likely to indicate that Guinea-Bissau is headed in the right direction than respondents from other geographic locations. 11 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IV. General Issues Facing Guinea-Bissau (continued) Development Priority  In the FY’11 country survey*, access to/quality of public education (28%) and improving access to public electricity (28%) were considered the most important development priorities for Guinea-Bissau. * Not all of the response options provided in the FY’14 country survey were provided in the FY’11 country survey. 12 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IV. General Issues Facing Guinea-Bissau (continued) Factors Contributing to Poverty Reduction  In the FY’11 country survey*, respondents indicated that agriculture sector development (41%) would contribute most to reducing poverty in Guinea-Bissau. * Not all of the response options provided in the FY’14 country survey were provided in the FY’11 country survey. 13 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IV. General Issues Facing Guinea-Bissau (continued) Factors Contributing to Economic Growth  In the FY’11 country survey*, respondents indicated that improving access to public electricity (38%) and agriculture sector development (38%) would contribute most to generating economic growth in Guinea-Bissau. * Not all of the response options provided in the FY’14 country survey were provided in the FY’11 country survey. 14 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IV. General Issues Facing Guinea-Bissau (continued) Achieving “Shared Prosperity� 15 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group Focusing World Bank Group Resources  In the FY’11 country survey*, respondents indicated that the WBG should focus its resources on improving access to public electricity (21%), agriculture sector development (19%), and access to/quality of public education (17%) in Guinea-Bissau. * Not all of the response options provided in the FY’14 country survey were provided in the FY’11 country survey. 16 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology� section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The WBG’s Overall Effectiveness and Achievement of Development Results (Indicator Questions)  Respondents from the office of the President/Prime Minister/Minister and the media gave the highest ratings for the WBG’s overall effectiveness in Guinea-Bissau whereas respondents from academia/research institutes/think tanks gave significantly lower ratings.  Respondents across all geographic locations and levels of collaboration with the WBG gave statistically similar ratings for the WBG’s overall effectiveness.  Respondents in this year’s country survey gave statistically similar ratings for the WBG’s overall effectiveness compared to respondents from the FY’11 (6.8).  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG gave statistically similar ratings for the extent to which the WBG’s work helps to achieve development results in Guinea-Bissau. 17 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Building/Strengthening Country Systems (Indicator Question)  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG gave statistically similar ratings for the extent to which the WBG helps to build/strengthen existing country systems in Guinea-Bissau. Staff Preparedness (Indicator Question)  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG gave statistically similar ratings for the extent to which the WBG’s staff is well prepared to help Guinea-Bissau solve its most complicated development challenges. 18 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups*  There were no significant differences across stakeholder groups in their aggregated responses to twenty-eight indicator questions (responses to individual indicator questions across all stakeholder groups can be found in Appendix G, page 137). * Responses to all twenty-eight indicator questions can be found in Appendices F and G. 19 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) WBG Activities: Greatest Value 20 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) WBG Activities: Effectiveness  Respondents from Bissau gave significantly higher ratings for the effectiveness of the WBG’s financial resources, donor coordination, linkage to non-Bank expertise, and convening/facilitating than respondents from other geographic locations. 21 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) WBG Activities: Capacity Building 22 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Respondents from the office of the President/Prime Minister/Minister were significantly more likely to indicate that the WBG’s greatest weakness was “not enough public disclosure of its work� compared to respondents from other stakeholder groups. 23 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Attributing Slow or Failed Reform Efforts  Respondents from the office of the President/Prime Minister/Minister were significantly more likely to attribute slow or failed reform efforts to lack of/inadequate levels of capacity in Government compared to respondents from other stakeholder groups. 24 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VI. Sectoral Importance and Effectiveness Importance of Sectoral Areas 25 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Effectiveness of Sectoral Areas 26 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Effectiveness of Sectoral Areas (continued)  Respondents across stakeholder groups gave statistically similar ratings for the WBG’s effectiveness in nearly all thirty-five development areas except “Education�, “Local governance and institutions�, and “Social protection�. Ratings across all development areas by stakeholder groups can be found in Appendix B (see page 75).  There were significant differences across geographic locations in respondents’ ratings for the WBG’s effectiveness in “Gender equity� and “Crime and violence�. Respondents from Bissau gave significantly higher ratings than respondents from other geographic areas. Ratings across all geographic locations can be found in Appendix C (see page 99).  Respondents who collaborate with the WBG gave significantly lower effectiveness ratings for “Transport� compared to respondents who do not collaborate with the WBG. Ratings across all areas by level of collaboration with the WBG can be found in Appendix D (see page 116).  Note in the Appendix on the sectoral effectiveness (Appendix A, page 66) that primarily informed stakeholders responded to this question. 27 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Effectiveness of Sectoral Areas (continued)  Respondents in this year’s country survey gave significantly higher ratings for the WBG’s effectiveness in education, health, and poverty reduction, and significantly lower ratings for the WBG’s effectiveness in anti-corruption compared to respondents in the FY’11 country survey. 28 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Guinea-Bissau, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-five specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the WBG’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Guinea-Bissau. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at financial markets;  The WBG’s effectiveness at food security; and  The WBG’s effectiveness at rural development.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Guinea-Bissau, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at poverty reduction;  The WBG’s effectiveness at domestic private sector development;  The WBG’s effectiveness at financial markets; and  The WBG’s effectiveness at rural development. 29 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates The World Bank Group’s Work in Guinea-Bissau  Respondents in this year’s country survey had significantly higher levels of agreement with the statements “The World Bank Group’s work is aligned with what I consider the development priorities for Guinea-Bissau� and “The World Bank Group supports programs and strategies that are realistic for Guinea-Bissau� compared to respondents in the FY ’11 country survey.  Respondents who collaborate/work with the WBG had significantly higher levels of agreement with the statement “Overall the World Bank Group currently plays a relevant role in development in Guinea-Bissau� compared to respondents who do not collaborate with the WBG.  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement with these three statements. 30 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates (continued) Overall Perceptions  Respondents in this year’s country survey had significantly lower levels of agreement with the statements “The World Bank Group effectively monitors and evaluates the projects and programs it supports�, “The World Bank Group’s conditions on its lending are reasonable�, and “Working with the World Bank Group increases Guinea-Bissau’s institutional capacity� compared to respondents in the FY ’11 country survey.  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement with all these statements. 31 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates (continued) Overall Perceptions (continued)  Respondents who professionally collaborate/work with the WBG had significantly higher levels of agreement with a number of these statements compared to respondents who do not collaborate with the WBG. Statistically significant differences are noted in the chart. 32 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates (continued) The World Bank Group as an Effective Development Partner  There were statistically significant differences across stakeholder groups in their ratings of the WBG’s effectiveness as a development partner in only one of these aspects: “Responsiveness�. Respondents from the Office of the President/Prime Minister/Minister gave the highest ratings, whereas respondents from CSOs gave significantly lower ratings.  Respondents who professionally collaborate/work with the WBG gave statistically similar ratings for all of these aspects compared to respondents who do not collaborate. 33 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates (continued) Making Decisions about the WBG Program in Guinea-Bissau The World Bank Group’s Staffing in Guinea-Bissau 34 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VII. How the World Bank Group Operates (continued) The World Bank Group’s Approach to Risk in Guinea-Bissau Measuring Results: WBG Internal Evaluation Mechanisms 35 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG’s Knowledge Work and Activities Meeting Guinea-Bissau’s Knowledge Needs (Indicator Question)  Respondents who professionally collaborate/work with the WBG had significantly higher levels of agreement that the WBG meets Guinea-Bissau’s needs for knowledge services than respondents who do not collaborate with the WBG.  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement. 36 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities  There were significant stakeholder group differences in their ratings for only one of these qualities of the WBG’s knowledge work and activities: the WBG’s knowledge being adequately disseminated. Respondents from the Office of the President/Prime Minister/ Minister and the media gave the highest ratings, whereas respondents from academia/ research institutes/think tanks and the private sector/financial sector/private banks gave significantly lower ratings. 37 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question)  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG gave statistically similar ratings for the significance of the contribution that the WBG’s knowledge work and activities make to development results in Guinea-Bissau. Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question)  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG gave statistically similar ratings for the technical quality of the WBG’s knowledge work and activities in Guinea-Bissau. 38 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VIII. World Bank Group’s Knowledge and Instruments (continued) Most Effective Instruments in Reducing Poverty  Employees of ministries/PMUs/consultants on WBG-supported projects were significantly more likely to indicate “capacity development� as the WBG’s most effective instrument in reducing poverty in Guinea-Bissau. 39 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Guinea-Bissau’s Needs for Financial Instruments (Indicator Question)  Respondents across all stakeholder groups, geographic locations, and levels of collaboration with the WBG had statistically similar levels of agreement that the WBG’s financial instruments meet Guinea-Bissau’s needs. Contribution of WBG’s Technical Assistance/Advisory Work 40 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the World Bank Group in Guinea-Bissau Making the World Bank Group of Greater Value  Respondents who professionally collaborate/work with the WBG were significantly more likely to indicate that the WBG should “increase the level of capacity development in the country� than respondents who do not collaborate with the WBG.  Respondents from academia/research institutes/think tanks were significantly more likely to indicate that the WBG should “reduce the complexity of obtaining its financing� than respondents from other stakeholder groups.  Respondents from the Office of the President/Prime Minister/Minister and employees of ministries/PMUs/consultants on WBG-supported projects were significantly more likely to indicate that the WBG should “collaborate more effectively with government clients� in order to make itself of greater value in Guinea-Bissau. 41 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the WBG in Guinea-Bissau (continued) World Bank Group’s Presence in Guinea-Bissau World Bank Group’s Services in Guinea-Bissau 42 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the WBG in Guinea-Bissau (continued) WBG Capacity Building Support 43 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the WBG in Guinea-Bissau (continued) Collaborating with Stakeholders in Guinea-Bissau  While respondents from CSOs were significantly more likely to indicate that the WBG should collaborate more with NGOs, respondents across all stakeholder groups tended to indicate that the WBG should collaborate with the private sector to ensure better development results. 44 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the WBG in Guinea-Bissau (continued) The WBG Playing a Leading Role vs. Other Donors 45 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 IX. The Future Role of the WBG in Guinea-Bissau (continued) Collaboration between the UN and the World Bank Group 46 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 X. Communication and Openness General Information Sources Preferred Information Sources 47 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 X. Communication and Openness (continued) Access to Information  Respondents who professionally collaborate/work with the WBG were significantly more likely to be aware of the WBG’s Access to Information Policy and to have requested information from the WBG in the past year compared to respondents who do not collaborate with the WBG. 48 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 X. Communication and Openness (continued) Access to Information (continued) Internet Access  Respondents from Bissau were significantly more likely to have access to the Internet than respondents from other geographic locations. 49 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 X. Communication and Openness (continued) Website Usage  Respondents in this year’s country survey were significantly more likely to use the WBG’s country website (www.worldbank.org/guineabissau) than respondents in the FY’11 country survey. Website Evaluation 50 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 X. Communication and Openness (continued) Evaluation of WBG’s Social Media Channels Information Sharing 51 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 XI. Appendices A. Responses to All Questions across All Respondents ..................... 53 B. Responses to All Questions by Stakeholder Groups ..................... 73 C. Responses to All Questions by Geographic Location .................... 97 D. Responses to All Questions by Levels of Collaboration ............... 114 E. Responses to All Questions by Year ............................................ 131 F. Indicator Questions as a Function of Exposure to the WBG ....... 134 G. Indicator Questions by Stakeholder Groups ............................... 135 H. WBG Country Survey FY 2014 – Guinea-Bissau Questionnaire ... 136 Guinea-Bissau 52 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix A: Responses to All Questions across All Respondents (N=183) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know� (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Guinea-Bissau Percentage of Respondents 1. In general would you say that Guinea-Bissau is headed in ... ? (N=145) The right direction 57.2% The wrong direction 16.6% Not sure 26.2% 2. Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Guinea-Bissau? (Choose no more than THREE) (Responses Combined; N=173) Education 65.3% Energy 39.9% Security/stabilization/reconstruction 34.7% Health 23.7% Public sector governance/reform 22.5% Domestic private sector development 12.7% Law and justice 12.7% Agricultural development 11.6% Transport 10.4% Poverty reduction 9.2% Job creation/employment 8.7% Rural development 7.5% Water and sanitation 6.4% Economic growth 6.4% Food security 5.8% Social protection 4.6% Social cohesion 2.3% Gender equity 1.7% Foreign direct investment 1.7% Environmental sustainability 1.7% Local governance and institutions 1.7% Natural resource management 1.7% Anti corruption 1.7% Urban development 1.2% Equality of opportunity 1.2% Regional conflict and tensions 0.6% Information and communications technology 0.6% Global/regional integration 0.0% Financial markets 0.0% Climate change 0.0% Trade and exports 0.0% Crime and violence 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% Disaster management 0.0% 53 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues Facing Guinea-Bissau (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Guinea-Bissau? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=178) Agricultural development 25.3% Economic growth 24.2% Education 24.2% Domestic private sector development 23.0% Energy 21.3% Job creation/employment 20.8% Rural development 16.9% Water and sanitation 13.5% Public sector governance/reform 12.9% Health 12.9% Law and justice 10.7% Security/stabilization/reconstruction 9.0% Natural resource management 9.0% Transport 7.9% Social protection 6.7% Anti corruption 6.7% Equality of opportunity 6.2% Foreign direct investment 6.2% Trade and exports 6.2% Food security 6.2% Information and communications technology 4.5% Global/regional integration 3.9% Local governance and institutions 3.9% Social cohesion 3.4% Gender equity 2.8% Urban development 2.8% Environmental sustainability 2.2% Communicable/non-communicable diseases 1.7% Regulatory framework 1.1% Regional conflict and tensions 0.6% Crime and violence 0.6% Financial markets 0.6% Climate change 0.0% Disaster management 0.0% 54 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues Facing Guinea-Bissau (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Percentage of Respondents Guinea-Bissau? (Choose no more than THREE) (Responses Combined; N=182) Energy 44.0% Agricultural development 29.7% Public sector governance/reform 29.1% Trade and exports 22.0% Domestic private sector development 20.9% Foreign direct investment 17.0% Rural development 14.8% Education 14.8% Natural resource management 14.8% Transport 11.5% Law and justice 11.0% Anti corruption 9.9% Job creation/employment 8.8% Information and communications technology 8.2% Financial markets 6.6% Food security 4.4% Global/regional integration 3.8% Water and sanitation 3.8% Security/stabilization/reconstruction 3.3% Health 2.7% Equality of opportunity 2.2% Local governance and institutions 2.2% Gender equity 1.6% Climate change 1.6% Urban development 1.6% Regulatory framework 1.6% Social cohesion 1.1% Social protection 0.5% Disaster management 0.5% Regional conflict and tensions 0.5% Environmental sustainability 0.5% Crime and violence 0.5% Communicable/non-communicable diseases 0.0% 55 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues Facing Guinea-Bissau (continued) 5. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Guinea- Percentage of Respondents Bissau? (Choose no more than TWO) (Responses Combined; N=130) Better employment opportunities for young people 37.7% Education and training that better ensure job opportunity 36.9% Consistent economic growth 22.3% Greater access to micro-finance for the poor 19.2% Greater voice and participation for citizens to help ensure greater accountability 16.9% Greater access to health and nutrition for citizens 13.8% Better entrepreneurial opportunities 12.3% More reliable social safety net 8.5% Better quality public services 8.5% Better opportunity for the poor who live in rural areas 7.7% Better employment opportunities for women 5.4% A growing middle class 4.6% Greater equity of fiscal policy 4.6% Other 2.3% Better opportunity for the poor who live in urban areas 0.8% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 176 0 6.07 2.57 Guinea-Bissau? (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group's 167 12 6.68 2.75 effectiveness in Guinea-Bissau. (1-Not effective at all, 10-Very effective) Staff Preparedness* N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Guinea-Bissau solve its 147 31 7.65 2.35 most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 56 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Guinea-Bissau? (Choose no more than THREE) (Responses Combined; N=179) Education 58.7% Energy 34.6% Health 31.8% Public sector governance/reform 21.8% Poverty reduction 21.8% Job creation/employment 15.1% Domestic private sector development 14.5% Agricultural development 14.5% Transport 14.0% Security/stabilization/reconstruction 13.4% Water and sanitation 8.4% Food security 7.8% Rural development 7.3% Law and justice 5.0% Economic growth 4.5% Social protection 3.9% Local governance and institutions 2.8% Natural resource management 2.8% Foreign direct investment 1.7% Financial markets 1.7% Trade and exports 1.7% Information and communications technology 1.7% Social cohesion 1.1% Environmental sustainability 1.1% Equality of opportunity 1.1% Anti corruption 1.1% Gender equity 0.6% Crime and violence 0.6% Climate change 0.6% Communicable/non-communicable diseases 0.6% Global/regional integration 0.0% Urban development 0.0% Regional conflict and tensions 0.0% Regulatory framework 0.0% Disaster management 0.0% 57 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=145) nd activity do you believe is of greatest VALUE and which activity is Greatest 2 Greatest of second greatest value in Guinea-Bissau? Value Value Combined Mobilizing third party financial resources 20.7% 21.7% 42.4% Capacity development 22.8% 18.9% 41.6% Financial resources 22.8% 10.5% 33.2% Technical assistance 13.8% 16.1% 29.9% Policy advice, studies, analyses 9.7% 13.3% 22.9% Strategy formulation (e.g., PRSP assistance) 9.0% 11.9% 20.9% Linkage to non-Bank expertise (e.g., South-South knowledge 2.8% 3.5% 6.3% sharing) Data 2.1% 1.4% 3.5% Donor coordination 0.0% 2.8% 2.8% Convening/facilitating 2.1% 0.7% 2.8% Other 0.0% 0.7% 0.7% How effectively do the World Bank Group’s activities below support Effectiveness Guinea-Bissau’s efforts to achieve development results? (1-Not effective at all, 10-Very effective) N DK Mean SD 6. Convening/facilitating 81 38 5.85 2.58 7. Data 87 27 6.54 2.48 8. Policy advice, studies, analyses 123 8 7.12 2.43 9. Financial resources 123 7 7.80 2.18 10. Technical assistance 127 8 7.43 2.38 11. Mobilizing third party financial resources 114 14 7.39 2.33 12. Donor coordination 99 20 6.78 2.69 13. Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 89 32 6.70 2.73 14. Strategy formulation (e.g., PRSP assistance) 124 14 7.90 2.21 The World Bank Group can provide capacity building support in a number Degree of ways in Guinea-Bissau. To which degree would Guinea-Bissau benefit, if capacity building were to support...? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 15. Groups outside of government to help them more effectively engage 155 6 8.31 2.18 and participate in development efforts 16. The public sector, related to implementation of specific development 149 4 8.17 2.21 projects on the ground 17. The public sector, related to changing institutions 122 20 7.74 2.21 18. The private sector, related to institutional and policy change 135 15 8.61 1.67 58 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness capacity building work it does in each of the following areas in Guinea- Bissau? (1-Not effective at all, 10-Very effective) N DK Mean SD 19. Project implementation 117 40 7.78 2.24 20. Citizen engagement 94 53 6.86 2.63 21. Policy design 109 41 7.76 2.38 When thinking about how to improve capacity building in Guinea-Bissau Importance to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important at all, 10-Very important) N DK Mean SD 22. Project implementation 132 25 8.42 1.99 23. Citizen engagement 116 35 7.93 2.37 24. Policy design 132 27 8.42 2.18 25. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=175) Not enough public disclosure of its work 25.7% World Bank Group’s processes too complex 19.4% Too bureaucratic in its operational policies and procedures 18.9% World Bank Group’s processes too slow 17.1% Imposing technocratic solutions without regard to political realities 14.9% Not adequately sensitive to political/social realities in Guinea-Bissau 14.3% Don’t know 9.7% Not aligned with country priorities 9.1% Not collaborating enough with non-state actors 8.0% Too influenced by developed countries 7.4% Staff too inaccessible 6.9% Not focused enough on issues that are unique to post-conflict countries 6.9% Inadequate number of World Bank Group staff members located in the country 6.9% Not exploring alternative policy options 5.7% Not willing to honestly criticize policies and reform efforts in the country 5.7% Its advice and strategies do not lend themselves to practical problem solving 4.6% Other 3.4% Not client focused 2.3% Arrogant in its approach 1.1% The credibility of its knowledge/data 1.1% Not aligned with other donors’ work 0.6% 59 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 26. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=171) Capacity development 58.5% Investment lending 32.7% Policy based lending/budget support to the Government 29.2% Technical assistance 24.0% Co-financing arrangements (i.e., with other donors) 13.5% Emergency Recovery lending 9.9% Sector-wide approaches 8.8% Knowledge products/services 5.8% Trust Fund management 5.8% Other 2.9% Don’t know 2.3% 27. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results Percentage of Respondents there? (Choose no more than TWO) (Responses Combined; N=178) NGOs 38.2% Private sector 33.1% Academia/think tanks/research institutes 24.7% Local Government 20.8% Community Based Organizations (CBOs) 20.2% Regional organizations (e.g., CEDEAO, UEMOA, BOAD) 15.2% Donor community 9.6% Media 6.7% Beneficiaries 6.2% UN agencies 6.2% Faith based organizations 4.5% UN and regional peace keeping forces 2.8% Emerging donors 2.8% Other 2.2% Parliament 1.7% Foundations 1.7% Don’t know 0.6% To what extent do you agree with the following statements about the Level of Agreement World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 28. Overall the World Bank Group currently plays a relevant role in 155 8 7.42 2.68 development in Guinea-Bissau* 29. The World Bank Group’s work is aligned with what I consider the 130 13 6.86 2.51 development priorities for Guinea-Bissau* 30. The World Bank Group supports programs and strategies that are 135 11 6.86 2.55 realistic for Guinea-Bissau 31. The World Bank Group treats clients and stakeholders in Guinea-Bissau 107 42 7.91 2.44 with respect 60 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner Degree in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 32. Responsiveness* 109 25 7.05 2.66 33. Flexibility (in terms of the institution’s products and services)* 100 25 6.38 2.52 34. Flexibility (in terms of changing country circumstances)* 107 28 6.18 2.65 35. Being inclusive* 100 28 6.32 2.61 36. Openness* 106 26 6.79 2.41 37. Staff accessibility* 104 25 6.32 2.64 38. Straightforwardness and honesty* 115 25 7.85 2.16 39. Ease of access to the people at the World Bank Group who are making 101 30 6.15 2.89 decisions important to my work* 40. Collaboration with civil society* 113 27 7.14 2.75 41. Collaboration with the UN* 91 45 8.69 1.69 42. Collaboration with the Government* 138 18 8.30 2.01 43. Collaboration with other donors and development partners* 94 47 8.27 1.81 44. Collaboration with the private sector* 122 24 7.39 2.57 45. The speed in which it gets things accomplished on the ground* 112 21 5.60 2.80 46. Being a long-term partner* 115 24 8.87 1.61 47. To be a more effective development partner in Guinea-Bissau, do you believe that the World Bank Group should have… ? (Select only ONE Percentage of Respondents response) (N=170) More local presence 84.7% The current level of local presence is adequate 10.0% Less local presence 2.9% Don't know 2.4% 48. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in Guinea- Percentage of Respondents Bissau? (Select only ONE response) (N=166) More effective collaboration 18.7% The same level of effective collaboration 15.1% Less effective collaboration 22.9% Don't know 43.4% 61 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 49. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=181) Ongoing conflict and instability 51.4% The Government works inefficiently 33.7% Lack of/inadequate levels of capacity in Government 33.1% Reforms are not well thought out in light of country challenges 31.5% The World Bank Group works too slowly 29.3% There is not an adequate level of citizen/civil society participation 27.6% The World Bank Group does not do adequate follow through/follow-up 26.0% The World Bank Group is not sensitive enough to political/social realities on the 20.4% ground Political pressures and obstacles 18.8% Poor donor coordination 12.7% Inadequate funding 7.7% Other 2.2% 62 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Guinea-Bissau? (1-Not important at all, 10-Very important) N DK Mean SD 1. Anti corruption 130 11 7.96 2.80 2. Information and communications technology 123 7 8.04 2.25 3. Transport 132 7 8.42 2.32 4. Crime and violence 114 12 6.64 2.83 5. Regional conflict and tensions 106 18 5.58 2.81 6. Law and justice 122 11 8.01 2.34 7. Urban development 118 9 8.14 1.98 8. Environmental sustainability 117 10 8.16 1.98 9. Regulatory framework 100 21 7.11 2.40 10. Communicable/non-communicable diseases 114 13 7.96 2.07 11. Poverty reduction 137 4 9.17 1.48 12. Gender equity 124 5 7.68 2.47 13. Domestic private sector development 138 6 8.79 1.90 14. Foreign direct investment 106 17 7.67 2.68 15. Local governance and institutions 116 13 7.64 2.46 16. Water and sanitation 129 5 8.70 1.94 17. Trade and exports 120 8 7.23 2.59 18. Economic growth 131 6 8.47 2.25 19. Energy 133 6 8.84 2.13 20. Disaster management 99 23 6.14 2.71 21. Public sector governance/reform 115 17 8.56 2.18 22. Job creation/employment 123 14 8.11 2.35 23. Social cohesion 110 12 6.96 2.71 24. Financial markets 111 13 7.40 2.39 25. Equality of opportunity 112 11 7.26 2.61 26. Health 133 5 9.00 1.55 27. Rural development 127 7 8.51 2.03 28. Global/regional integration 107 14 7.43 2.45 29. Food security 121 6 8.23 2.24 30. Education 143 4 9.21 1.60 31. Security/stabilization/reconstruction 112 12 7.75 2.37 32. Social protection 109 14 7.40 2.39 33. Climate change 111 12 7.33 2.37 34. Agricultural development 127 8 8.98 1.73 35. Natural resource management 123 17 8.15 2.59 63 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Anti corruption 82 57 4.90 2.89 2. Information and communications technology 80 55 6.01 2.99 3. Transport 89 45 6.24 2.65 4. Crime and violence 69 65 4.88 2.74 5. Regional conflict and tensions 67 63 5.13 2.90 6. Law and justice 81 51 5.56 2.69 7. Urban development 77 53 6.10 2.63 8. Environmental sustainability 72 54 6.43 2.45 9. Regulatory framework 72 57 5.61 2.48 10. Communicable/non-communicable diseases 86 48 7.13 2.28 11. Poverty reduction 109 31 7.17 2.45 12. Gender equity 85 51 6.20 2.76 13. Domestic private sector development 103 40 6.90 2.65 14. Foreign direct investment 67 62 5.46 2.73 15. Local governance and institutions 85 48 5.95 2.78 16. Water and sanitation 99 35 6.72 2.48 17. Trade and exports 76 57 6.08 2.55 18. Economic growth 98 39 6.71 2.57 19. Energy 113 30 7.00 2.73 20. Disaster management 62 68 5.05 2.71 21. Public sector governance/reform 95 36 6.48 2.73 22. Job creation/employment 85 50 5.64 3.00 23. Social cohesion 78 56 5.47 2.79 24. Financial markets 73 60 6.29 2.67 25. Equality of opportunity 78 57 5.62 2.84 26. Health 110 32 7.27 2.44 27. Rural development 91 43 6.73 2.66 28. Global/regional integration 73 58 5.96 2.67 29. Food security 93 43 6.69 2.50 30. Education 122 25 7.59 2.38 31. Security/stabilization/reconstruction 79 55 6.28 2.77 32. Social protection 71 59 5.38 2.77 33. Climate change 72 64 5.93 2.49 34. Agricultural development 98 41 6.74 2.71 35. Natural resource management 76 59 5.64 3.09 3. Where are the World Bank Group’s decisions made primarily that support Percentage of Respondents the program in Guinea-Bissau? (Select only ONE response) (N=175) At the Headquarters (in Washington D.C.) 63.4% In the country 5.1% Don’t know 31.4% Achieving Development Results* N DK Mean SD 4. To what extent does the World Bank Group’s work help to achieve development results in Guinea-Bissau? (1-To no degree at all, 10-To a 165 16 7.39 2.44 very significant degree) 64 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) Building/Strengthening Country Systems* N DK Mean SD 5. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, 158 21 7.23 2.65 etc.) in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 6. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, etc.) meet the needs of Guinea- 143 29 5.71 2.66 Bissau* 7. The World Bank Group meets Guinea-Bissau’s needs for knowledge 144 25 5.98 2.70 services (e.g., research, analysis, data, technical assistance)* Measuring Results N DK Mean SD 8. To what extent do you believe the World Bank Group measures and corrects its work in real time in Guinea-Bissau? (1-To no degree at all, 109 64 6.66 2.48 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=171) Weekly 6.4% Monthly 19.3% A few times a year 45.6% Rarely 19.3% Never 9.4% In Guinea-Bissau, to what extent do you believe that the World Bank Degree Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 108 33 5.95 2.50 3. Include appropriate level of stakeholder involvement during 101 39 6.28 2.30 preparation 4. Are relevant to Guinea-Bissau’s development priorities 134 20 7.39 2.42 5. Lead to practical solutions 115 23 6.43 2.53 6. Are accessible (well written and easy to understand) 119 23 6.63 2.50 7. Are source of relevant information on global good practices 122 22 7.67 2.13 8. Enhance your knowledge and/or skills 123 18 7.44 2.35 9. Are adequately disseminated 112 24 5.54 2.56 10. Are translated enough into local language 120 26 5.17 2.91 11. Are adaptable to Guinea-Bissau's specific development challenges and 132 20 6.48 2.63 country circumstances* 65 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 D. The World Bank Group’s Knowledge Work and Activities (continued) Overall Evaluations N DK Mean SD 12. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in 155 13 7.53 2.45 your country?* (1-Not significant at all, 10-Very significant) 13. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10- 154 15 7.47 2.42 Very high technical quality) E. Working with the World Bank Group To what extent does each of the following aspects of the World Bank Degree Group’s technical assistance/advisory work contribute to solving Guinea- Bissau’s development challenges? (1- To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Conceptualization (understanding and framing the problem) 139 13 7.26 2.27 2. Design (appraising and planning the solutions) 138 14 7.30 2.19 3. Implementation (executing, carrying out, monitoring and making 142 16 7.44 2.41 appropriate adjustments) 4. Evaluation (assessing the impact and results) 134 21 7.65 2.15 To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group disburses funds promptly 138 27 5.84 3.08 6. The World Bank Group effectively monitors and evaluates the projects 146 18 5.65 3.19 and programs it supports 7. The World Bank Group’s approvals and reviews are done in a timely 131 23 5.81 2.84 fashion 8. The World Bank Group’s “Safeguard Policy� requirements are 105 40 5.37 2.75 reasonable 9. The World Bank Group’s conditions on its lending are reasonable 109 41 5.30 2.76 10. The World Bank Group takes decisions quickly in Guinea-Bissau* 118 24 6.07 2.81 11. Working with the World Bank Group increases Guinea-Bissau’s 149 11 5.29 3.26 institutional capacity 12. The World Bank Group ensures consistency and continuity through 105 44 5.17 2.82 staff changes 13. Where country systems are adequate, the World Bank Group makes 110 39 5.03 2.81 appropriate use of them* 14. The World Bank Group provides effective implementation support 138 21 5.43 3.05 15. Which of the following best describes the way the World Bank Group Percentage of Respondents operates in Guinea-Bissau? (Select only ONE response) (N=123) Don't know 31.7% The World Bank Group’s approach to risk is appropriate 29.3% The World Bank Group does not take enough risk in Guinea-Bissau 28.5% The World Bank Group takes too much risk in Guinea-Bissau 10.6% 66 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 E. Working with the World Bank Group (continued) WBG Staff in Guinea-Bissau N DK Mean SD 16. To what extent do you believe the World Bank Group is adequately staffed in Guinea-Bissau? (1-To no degree at all, 10-To a very significant 113 62 4.73 3.10 degree) F. The Future Role of the World Bank Group in Guinea-Bissau 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=171) Increase the level of capacity development in the country 22.8% Reduce the complexity of obtaining World Bank Group financing 22.8% Reach out more to groups outside of Government 21.6% Collaborate more effectively with Government clients 20.5% Improve the quality of its experts as related to Guinea-Bissau’s specific challenges 20.5% Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s 19.3% economy Improve the competitiveness of its financing compared to markets 16.4% Offer more innovative financial products 14.0% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 14.0% Work faster 11.7% Offer more innovative knowledge services 9.9% Other 3.5% Ensure greater selectivity in its work 1.8% 2. When considering the combination of services that the World Bank Group offers in Guinea-Bissau, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should Percentage of Respondents offer more of in Guinea-Bissau? (Select only ONE response) (N=157) Financial services 47.8% Knowledge products 25.5% The combination is appropriate for Guinea-Bissau 20.4% Don't know 5.1% Convening services 0.6% None of the above 0.6% 3a. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Guinea-Bissau? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=160) Public financial management 65.6% Capacity of state institutions 41.3% Access to basic services 38.1% Improving livelihoods 33.1% Stimulating dialogue to promote peace and stability 29.4% Jobs 26.3% Access to justice systems 22.5% Social safety nets 21.3% Social cohesion 6.3% Conflict resolution mechanisms 5.0% Reducing violence 3.8% Security mechanisms 2.5% 67 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau (continued) 3b. Which THREE areas below would benefit most from other donors in Guinea- Percentage of Respondents Bissau? (Choose no more than THREE) (Responses Combined; N=143) Stimulating dialogue to promote peace and stability 44.1% Access to justice systems 30.1% Social safety nets 28.7% Reducing violence 28.0% Security mechanisms 24.5% Jobs 22.4% Conflict resolution mechanisms 21.7% Improving livelihoods 20.3% Public financial management 18.9% Access to basic services 18.2% Capacity of state institutions 18.2% Social cohesion 16.8% 4. What should the World Bank Group do to improve collaboration with the UN Percentage of Respondents in the field? (Choose no more than THREE) (Responses Combined; N=161) Develop joint or complementary projects with the UN, leveraging each 72.7% organization’s comparative advantages Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are 58.4% engaged Share more information about the World Bank Group’s activities, products, and 54.7% knowledge Develop guidelines, framework and tools to facilitate operational cooperation and 39.1% cross-financing Organize more joint meetings and missions with the UN 37.9% Involve UN experts to a greater degree in World Bank Group activities 19.3% Other 3.7% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=163) Internet 47.9% Local newspapers 39.9% Local radio 32.5% International newspapers 26.4% International radio 11.0% Local television 11.0% Blogs 8.0% Periodicals 6.7% Other 6.7% International television 5.5% Mobile phones 3.1% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 2.5% Instant messaging 1.8% 68 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=157) Direct contact with World Bank Group 42.7% World Bank Group’s seminars/workshops/conferences 40.8% World Bank Group’s publications and other written materials 33.8% World Bank Group’s website 24.8% e-Newsletters 22.9% Mobile phones 8.9% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 7.0% Other 5.1% Blogs 4.5% Instant messaging 4.5% 3. Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not Percentage of Respondents on a list of exceptions? (N=133) Yes 18.8% No 81.2% 4. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=120) Yes 11.7% No 88.3% Percentage of Respondents 5. Were you able to obtain this information? (N=17) Yes 88.2% No 11.8% Percentage of Respondents 6. Do you have access to the Internet? (N=145) Yes 84.8% No 15.2% Percentage of Respondents 7. Do you use/have used the World Bank Group’s website? (N=137) Yes 40.9% No 59.1% Percentage of Respondents 8. Which do you primarily use? (N=119) The World Bank Group’s country website 42.0% The World Bank Group’s main website 58.0% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=111) High speed 64.0% Dial-up 36.0% 69 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. I use/consult World Bank Group's data more often than I did a few years 128 30 5.35 3.05 ago 11. I find the World Bank Group's websites easy to navigate 107 33 5.97 2.94 12. I find the information on the World Bank Group's websites useful 107 38 6.95 2.86 13. The World Bank Group's social media channels are valuable sources of 89 63 6.96 3.32 information about the institution 14. When I need information from the World Bank Group I know how to 111 41 7.07 2.80 find it 15. The World Bank Group is responsive to my information requests and 97 48 6.38 3.11 inquiries H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Select only ONE response) (N=171) NGO 18.1% Employee of a Ministry, Ministerial Department or Implementation Agency 15.2% Private Sector Organization 9.9% Other 8.8% Project Management Unit (PMU) overseeing implementation of project 8.2% Academia/Research Institute/Think Tank 5.3% Office of the President, Prime Minster 4.1% Community Based Organization 4.1% Media 4.1% Financial Sector/Private Bank 3.5% Independent Government Institution 3.5% Private Foundation 2.3% Judiciary Branch 2.3% Office of Minister 1.8% Local Government Office or Staff 1.8% Trade Union 1.8% Office of Parliamentarian 1.2% Consultant/Contractor working on World Bank supported project/program 1.2% Bilateral Agency 1.2% Faith-Based Group 1.2% Multilateral Agency 0.6% 70 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=167) Other 17.4% Education 12.6% Law and justice/regulatory framework 11.4% Agriculture/rural development/food security 10.8% Public sector governance/public financial management/anti corruption 7.2% Private sector development/foreign direct investment 6.6% Information and communications technology 5.4% Social protection 5.4% Financial markets/banking 4.8% Health/Communicable/non-communicable diseases 4.8% Energy 3.6% Generalist 3.0% Job creation/employment 1.8% Natural resource management/environmental sustainability 1.8% Gender equity/equality of opportunity 1.2% Transport 1.2% Climate change/disaster management 0.6% Water and sanitation 0.6% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents in your country? (N=169) Yes 45.6% No 54.4% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Guinea-Bissau? (Select only ONE response) (Responses Combined; N=136) The World Bank (IDA) 71.3% The International Finance Corporation (IFC) 11.8% The Multilateral Investment Guarantee Agency (MIGA) 6.6% Other 10.3% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=117) Yes 31.6% No 68.4% 6. If yes, what was your view on the two institutions working together in Percentage of Respondents Guinea-Bissau? (Select only ONE response) (Responses Combined; N=45) Collaborating but needs improvement 51.1% Working well together 31.1% Other 6.7% Don't know 6.7% In conflict 4.4% 71 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Guinea-Bissau? (Choose no more than TWO) (Responses Combined; N=140) Collaborate as part of my professional duties 40.0% Engage in World Bank Group related/sponsored events/activities 36.4% Observer 35.7% Use World Bank Group reports/data 26.4% Use World Bank Group website for information, data, research, etc. 23.6% Percentage of Respondents 8. Which best represents your geographic location? (Responses Combined; N=170) Bissau 82.4% Provincial capital 13.5% Other 4.1% 72 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix B: Responses to All Questions by Stakeholder Groups Office of President/Prime Minster/Minster N=10  Employee of Ministry/PMU/Consultant on WBG project N=42  Private Sector Organization/Financial Sector/Private Bank N=23  CSO (NGOs, Community Based Organizations, Private Foundations, Trade Unions, Faith-Based Groups) N=47  Media N=7  Academia/Research Institute/Think Tank N=9  Other N=33 A. General Issues facing Guinea-Bissau In general would you say that Guinea-Bissau is headed in...? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other The right direction 75.0% 62.1% 57.1% 61.5% 50.0% 42.9% 43.3% The wrong direction 0.0% 20.7% 19.0% 10.3% 0.0% 42.9% 20.0% Not sure 25.0% 17.2% 23.8% 28.2% 50.0% 14.3% 36.7% 73 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Social protection* 0.0% 0.0% 0.0% 2.2% 0.0% 11.1% 18.2% Transport 20.0% 13.2% 4.5% 15.6% 0.0% 0.0% 6.1% Security/stabilization/reconstruction* 30.0% 44.7% 36.4% 22.2% 100.0% 44.4% 36.4% Public sector governance/reform 20.0% 31.6% 31.8% 11.1% 25.0% 22.2% 18.2% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 7.9% 18.2% 17.8% 0.0% 11.1% 15.2% Foreign direct investment 0.0% 0.0% 4.5% 2.2% 0.0% 0.0% 0.0% Water and sanitation 20.0% 2.6% 0.0% 8.9% 0.0% 0.0% 9.1% Energy 50.0% 47.4% 40.9% 28.9% 50.0% 44.4% 33.3% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% Job creation/employment 0.0% 7.9% 18.2% 8.9% 0.0% 0.0% 9.1% Rural development 0.0% 7.9% 0.0% 8.9% 0.0% 22.2% 6.1% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 3.0% Environmental sustainability 0.0% 2.6% 0.0% 4.4% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 3.0% Health 50.0% 15.8% 18.2% 28.9% 0.0% 22.2% 21.2% Education 90.0% 55.3% 63.6% 62.2% 50.0% 77.8% 69.7% Poverty reduction 0.0% 10.5% 4.5% 13.3% 25.0% 0.0% 9.1% Food security 0.0% 2.6% 0.0% 13.3% 25.0% 0.0% 6.1% Social cohesion 0.0% 2.6% 0.0% 2.2% 0.0% 0.0% 6.1% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 20.0% 10.5% 13.6% 15.6% 0.0% 11.1% 6.1% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth* 0.0% 10.5% 4.5% 2.2% 0.0% 33.3% 6.1% Law and justice 0.0% 21.1% 18.2% 8.9% 25.0% 0.0% 12.1% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 2.6% 4.5% 2.2% 0.0% 0.0% 0.0% Natural resource management 0.0% 2.6% 0.0% 2.2% 0.0% 0.0% 3.0% Anti corruption 0.0% 0.0% 9.1% 2.2% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 74 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Water and sanitation 0.0% 14.6% 13.6% 6.5% 14.3% 11.1% 31.3% Equality of opportunity 0.0% 9.8% 4.5% 2.2% 0.0% 11.1% 6.3% Economic growth 11.1% 26.8% 27.3% 17.4% 42.9% 33.3% 21.9% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Global/regional integration 0.0% 7.3% 4.5% 2.2% 0.0% 0.0% 6.3% Gender equity 0.0% 2.4% 0.0% 4.3% 0.0% 11.1% 3.1% Rural development 0.0% 17.1% 13.6% 26.1% 0.0% 0.0% 18.8% Urban development 0.0% 2.4% 4.5% 6.5% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 3.1% Local governance and institutions 0.0% 2.4% 4.5% 4.3% 0.0% 0.0% 3.1% Social protection 11.1% 2.4% 0.0% 8.7% 14.3% 0.0% 15.6% Law and justice 11.1% 14.6% 18.2% 8.7% 28.6% 0.0% 3.1% Transport 22.2% 9.8% 9.1% 4.3% 14.3% 0.0% 9.4% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 6.3% Information and communications technology 11.1% 4.9% 4.5% 4.3% 0.0% 11.1% 3.1% Security/stabilization/reconstruction 11.1% 12.2% 4.5% 4.3% 0.0% 11.1% 15.6% Anti corruption 0.0% 7.3% 4.5% 10.9% 0.0% 0.0% 3.1% Domestic private sector development* 0.0% 14.6% 13.6% 32.6% 28.6% 66.7% 25.0% Foreign direct investment 0.0% 2.4% 9.1% 10.9% 0.0% 0.0% 6.3% Energy* 77.8% 14.6% 18.2% 17.4% 28.6% 11.1% 21.9% Public sector governance/reform 22.2% 14.6% 9.1% 13.0% 14.3% 0.0% 15.6% Social cohesion 0.0% 4.9% 9.1% 2.2% 0.0% 0.0% 0.0% Education 33.3% 24.4% 45.5% 17.4% 14.3% 44.4% 12.5% Natural resource management 0.0% 12.2% 9.1% 4.3% 14.3% 0.0% 15.6% Environmental sustainability 0.0% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% Health 44.4% 12.2% 13.6% 13.0% 14.3% 0.0% 6.3% Agricultural development 44.4% 17.1% 18.2% 32.6% 28.6% 55.6% 12.5% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 0.0% 34.1% 22.7% 17.4% 28.6% 0.0% 15.6% Financial markets* 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% Trade and exports 0.0% 7.3% 13.6% 6.5% 0.0% 22.2% 0.0% Food security 0.0% 7.3% 4.5% 8.7% 0.0% 11.1% 3.1% *Significantly different between stakeholder groups 75 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Energy 44.4% 47.6% 43.5% 38.3% 42.9% 66.7% 42.4% Gender equity 0.0% 4.8% 0.0% 2.1% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 2.4% 0.0% 6.4% 0.0% 0.0% 0.0% Global/regional integration 0.0% 2.4% 8.7% 2.1% 14.3% 11.1% 3.0% Social protection 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 6.1% Anti corruption 22.2% 14.3% 13.0% 0.0% 0.0% 0.0% 12.1% Disaster management 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% Rural development 0.0% 11.9% 8.7% 19.1% 14.3% 22.2% 18.2% Foreign direct investment 0.0% 14.3% 8.7% 23.4% 14.3% 22.2% 21.2% Urban development 11.1% 2.4% 4.3% 0.0% 0.0% 0.0% 0.0% Water and sanitation 11.1% 4.8% 4.3% 4.3% 14.3% 0.0% 0.0% Trade and exports* 55.6% 14.3% 26.1% 14.9% 28.6% 55.6% 15.2% Information and communications technology 0.0% 16.7% 17.4% 4.3% 0.0% 0.0% 6.1% Regulatory framework 11.1% 0.0% 0.0% 0.0% 0.0% 11.1% 3.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% Public sector governance/reform* 11.1% 45.2% 30.4% 19.1% 42.9% 0.0% 27.3% Domestic private sector development 0.0% 16.7% 17.4% 31.9% 0.0% 33.3% 18.2% Job creation/employment 11.1% 9.5% 0.0% 8.5% 28.6% 0.0% 15.2% Agricultural development 33.3% 19.0% 43.5% 34.0% 42.9% 11.1% 33.3% Food security 0.0% 7.1% 8.7% 2.1% 0.0% 0.0% 0.0% Transport 0.0% 14.3% 8.7% 17.0% 0.0% 0.0% 9.1% Security/stabilization/reconstruction 11.1% 4.8% 0.0% 4.3% 0.0% 0.0% 3.0% Education 33.3% 14.3% 21.7% 14.9% 14.3% 11.1% 12.1% Natural resource management 11.1% 11.9% 8.7% 14.9% 28.6% 33.3% 15.2% Environmental sustainability 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% Health 11.1% 2.4% 4.3% 2.1% 0.0% 0.0% 0.0% Law and justice 11.1% 7.1% 17.4% 12.8% 0.0% 11.1% 15.2% Local governance and institutions 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 6.1% Crime and violence 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% 0.0% Financial markets 11.1% 2.4% 0.0% 8.5% 14.3% 11.1% 6.1% *Significantly different between stakeholder groups 76 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Better employment opportunities for young people* 66.7% 15.6% 43.8% 44.1% 40.0% 0.0% 44.0% Better employment opportunities for women 0.0% 3.1% 0.0% 14.7% 0.0% 0.0% 4.0% Greater access to micro-finance for the poor 11.1% 25.0% 25.0% 11.8% 20.0% 66.7% 12.0% Greater voice and participation for citizens to help ensure greater 22.2% 15.6% 12.5% 23.5% 20.0% 33.3% 8.0% accountability Greater access to health and nutrition for citizens 11.1% 15.6% 6.3% 23.5% 20.0% 0.0% 8.0% Better entrepreneurial opportunities 22.2% 9.4% 18.8% 14.7% 40.0% 0.0% 4.0% A growing middle class 0.0% 9.4% 0.0% 2.9% 0.0% 0.0% 8.0% Better opportunity for the poor who live in rural areas 11.1% 6.3% 0.0% 8.8% 20.0% 33.3% 4.0% Better opportunity for the poor who live in urban areas 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% Consistent economic growth 11.1% 28.1% 37.5% 11.8% 0.0% 0.0% 28.0% More reliable social safety net 0.0% 18.8% 0.0% 5.9% 20.0% 0.0% 8.0% Greater equity of fiscal policy 11.1% 3.1% 6.3% 2.9% 0.0% 0.0% 8.0% Education and training that better ensure job opportunity 22.2% 43.8% 37.5% 23.5% 20.0% 66.7% 48.0% Better quality public services 11.1% 6.3% 12.5% 8.8% 0.0% 0.0% 12.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.0% *Significantly different between stakeholder groups 77 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World 9 6.44 2.51 40 6.83 2.21 23 6.57 2.43 46 5.17 2.69 7 5.29 2.98 9 5.56 2.55 31 6.06 2.48 Bank Group in Guinea-Bissau? (1-Not familiar at all, 10-Extremely familiar) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 10 8.50 1.90 37 7.03 2.33 20 7.30 2.70 43 5.98 2.76 7 8.29 2.63 9 4.44 3.13 29 6.72 2.84 Bank Group’s effectiveness in Guinea-Bissau.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Guinea- 10 8.60 1.65 34 7.68 2.06 19 7.26 2.68 36 6.97 2.35 6 9.83 0.41 6 7.33 2.94 25 7.68 2.61 Bissau solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 78 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Social protection 0.0% 2.4% 0.0% 4.3% 0.0% 0.0% 12.1% Security/stabilization/reconstruction 12.5% 11.9% 13.0% 8.7% 14.3% 25.0% 18.2% Public sector governance/reform 0.0% 33.3% 17.4% 23.9% 14.3% 0.0% 21.2% Transport 12.5% 16.7% 4.3% 10.9% 14.3% 25.0% 21.2% Poverty reduction* 50.0% 19.0% 21.7% 17.4% 71.4% 25.0% 18.2% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Rural development 0.0% 4.8% 8.7% 6.5% 0.0% 12.5% 9.1% Domestic private sector development 25.0% 9.5% 17.4% 19.6% 14.3% 12.5% 6.1% Foreign direct investment 0.0% 0.0% 4.3% 2.2% 0.0% 0.0% 3.0% Water and sanitation 0.0% 4.8% 4.3% 8.7% 14.3% 0.0% 18.2% Energy 50.0% 40.5% 30.4% 34.8% 14.3% 12.5% 33.3% Social cohesion 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 3.0% Job creation/employment 12.5% 9.5% 17.4% 21.7% 14.3% 25.0% 9.1% Financial markets 12.5% 2.4% 4.3% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 4.3% 0.0% 0.0% 12.5% 0.0% Equality of opportunity 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 37.5% 35.7% 39.1% 34.8% 28.6% 12.5% 24.2% Education 37.5% 64.3% 60.9% 52.2% 42.9% 87.5% 60.6% Food security 0.0% 7.1% 4.3% 13.0% 14.3% 0.0% 6.1% Climate change 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 25.0% 9.5% 17.4% 17.4% 42.9% 12.5% 9.1% Trade and exports* 12.5% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% Economic growth 0.0% 2.4% 4.3% 4.3% 0.0% 0.0% 6.1% Law and justice 12.5% 2.4% 17.4% 4.3% 0.0% 0.0% 3.0% Local governance and institutions 0.0% 2.4% 4.3% 0.0% 0.0% 0.0% 9.1% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 2.4% 0.0% 2.2% 0.0% 12.5% 6.1% Information and communications technology 0.0% 0.0% 4.3% 4.3% 0.0% 0.0% 0.0% Anti corruption 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 79 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Guinea-Bissau? Greatest Value Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Convening/facilitating 0.0% 0.0% 0.0% 5.4% 0.0% 0.0% 4.2% Data 0.0% 0.0% 0.0% 5.4% 0.0% 0.0% 4.2% Policy advice, studies, analyses 12.5% 8.6% 5.6% 21.6% 0.0% 0.0% 0.0% Financial resources 37.5% 17.1% 27.8% 27.0% 40.0% 14.3% 16.7% Capacity development 25.0% 31.4% 38.9% 10.8% 40.0% 14.3% 16.7% Technical assistance 12.5% 8.6% 16.7% 13.5% 0.0% 14.3% 20.8% Mobilizing third party financial resources 0.0% 31.4% 5.6% 16.2% 20.0% 42.9% 25.0% Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 12.5% Strategy formulation (e.g., PRSP assistance) 12.5% 8.6% 5.6% 8.1% 0.0% 14.3% 8.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% nd 2 Greatest Value Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Convening/facilitating 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% 0.0% Data* 0.0% 0.0% 0.0% 2.8% 20.0% 0.0% 0.0% Policy advice, studies, analyses 12.5% 15.6% 15.8% 5.6% 0.0% 42.9% 16.0% Financial resources 0.0% 15.6% 5.3% 8.3% 0.0% 0.0% 20.0% Capacity development 25.0% 18.8% 15.8% 33.3% 0.0% 0.0% 12.0% Technical assistance 12.5% 25.0% 10.5% 13.9% 20.0% 14.3% 8.0% Mobilizing third party financial resources 37.5% 12.5% 21.1% 25.0% 60.0% 14.3% 12.0% Donor coordination 0.0% 3.1% 5.3% 0.0% 0.0% 14.3% 4.0% Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 12.5% 0.0% 5.3% 5.6% 0.0% 0.0% 4.0% Strategy formulation (e.g., PRSP assistance) 0.0% 9.4% 15.8% 11.1% 0.0% 14.3% 20.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.0% *Significantly different between stakeholder groups 80 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) How effectively do the World Bank Group’s activities below support Guinea-Bissau’s efforts to achieve development results? (1-Not effective at all, 10-Very effective) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Convening/facilitating 4 7.75 2.63 22 5.73 2.45 9 6.11 2.03 25 5.60 2.68 2 7.50 3.54 3 5.00 3.61 11 5.18 2.60 Data 4 7.75 2.63 22 5.73 2.86 9 7.44 1.59 30 6.60 2.40 1 8.00 3 6.33 1.53 13 6.77 2.42 Policy advice, studies, analyses 7 8.57 1.90 31 7.19 2.17 13 6.92 1.93 36 6.58 3.07 3 10.00 0.00 4 8.25 1.71 20 7.15 1.57 Financial resources 6 7.50 3.56 30 7.83 2.12 17 7.65 2.06 34 7.65 2.31 5 10.00 0.00 5 8.20 1.48 18 7.78 1.93 Technical assistance 7 7.43 2.07 31 7.84 2.21 14 7.36 2.02 34 7.12 2.61 4 8.75 1.89 5 7.40 3.65 24 7.17 2.46 Mobilizing third party financial resources 7 7.86 2.73 30 7.00 2.46 13 6.38 1.66 30 7.83 2.20 5 9.40 1.34 5 7.00 3.67 18 7.28 2.30 Donor coordination 5 7.80 2.28 26 6.58 2.83 9 5.56 1.33 26 6.23 2.97 3 8.67 2.31 3 6.00 4.36 19 7.05 2.30 Linkage to non-Bank expertise 5 6.20 3.42 21 6.43 2.71 7 7.71 1.60 24 6.46 3.12 2 9.50 0.71 3 6.67 1.15 20 6.65 2.68 Strategy formulation (e.g., PRSP assistance) 5 7.60 2.07 30 8.23 2.18 15 8.00 2.07 35 7.63 2.50 3 9.33 1.15 5 8.20 2.49 22 7.73 1.91 The World Bank Group can provide capacity building support in a number of ways in Guinea-Bissau. To which degree would Guinea-Bissau benefit, if capacity building were to support...? (1-To no degree at all, 10-To a very significant degree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Groups outside of government to help them more effectively engage and participate in development 7 8.00 1.63 34 7.53 2.48 21 8.81 1.99 43 8.67 1.90 5 10.00 0.00 8 7.75 2.71 28 8.07 2.48 efforts The public sector, related to implementation of 7 8.43 1.40 37 8.41 1.74 18 8.00 2.00 37 7.97 2.47 6 9.67 0.52 8 6.75 3.37 27 8.07 2.45 specific development projects on the ground The public sector, related to changing institutions 6 8.17 1.33 31 7.94 1.55 17 7.76 2.56 30 7.77 2.42 3 7.67 0.58 5 7.20 3.56 23 7.48 2.29 The private sector, related to institutional and policy 6 7.83 1.94 30 8.50 1.46 19 8.79 1.96 35 8.40 1.91 4 9.25 1.50 6 8.33 1.86 27 8.85 1.32 change How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation 8 8.13 1.64 28 7.93 1.63 16 7.88 2.45 26 7.58 2.63 3 9.33 1.15 8 6.13 3.56 23 7.83 2.10 Citizen engagement 6 8.17 2.04 20 6.45 2.39 12 6.42 2.91 24 6.63 2.96 1 10.00 3 7.00 2.65 22 7.18 2.36 Policy design 7 7.71 2.06 21 7.57 2.27 15 7.53 2.23 30 7.80 2.66 4 10.00 0.00 6 7.17 3.25 19 7.84 2.17 81 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about how to improve capacity building in Guinea-Bissau to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important at all, 10-Very important) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation 10 8.90 1.52 32 8.63 1.64 18 8.33 2.25 32 8.41 2.08 2 9.50 0.71 8 7.63 2.39 22 8.23 2.18 Citizen engagement 8 8.13 2.36 28 8.29 1.80 14 7.93 2.70 29 7.83 2.52 1 10.00 6 6.50 3.27 23 7.78 2.41 Policy design 8 8.63 2.20 28 8.96 1.40 15 8.60 1.76 36 7.83 2.70 4 9.00 0.82 8 8.13 2.80 25 8.52 2.12 Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Staff too inaccessible 20.0% 5.0% 4.5% 6.7% 14.3% 0.0% 6.3% Not exploring alternative policy options 0.0% 5.0% 13.6% 4.4% 14.3% 0.0% 6.3% Not adequately sensitive to political/social realities in Guinea-Bissau 10.0% 10.0% 13.6% 13.3% 28.6% 28.6% 18.8% Not enough public disclosure of its work* 60.0% 22.5% 18.2% 35.6% 14.3% 14.3% 9.4% Arrogant in its approach 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 3.1% Not aligned with country priorities 0.0% 7.5% 4.5% 15.6% 14.3% 0.0% 9.4% The credibility of its knowledge/data 10.0% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group’s processes too complex 10.0% 27.5% 31.8% 11.1% 14.3% 0.0% 25.0% Not willing to honestly criticize policies and reform efforts in the country 10.0% 10.0% 4.5% 0.0% 14.3% 0.0% 9.4% Too influenced by developed countries* 10.0% 5.0% 4.5% 2.2% 0.0% 42.9% 15.6% Imposing technocratic solutions without regard to political realities 20.0% 20.0% 13.6% 13.3% 0.0% 42.9% 6.3% World Bank Group’s processes too slow 0.0% 17.5% 27.3% 15.6% 28.6% 14.3% 15.6% Too bureaucratic in its operational policies and procedures 10.0% 25.0% 4.5% 22.2% 28.6% 0.0% 25.0% Not aligned with other donors’ work 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% Not collaborating enough with non-state actors 20.0% 7.5% 0.0% 13.3% 0.0% 14.3% 6.3% Not client focused 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% 3.1% Its advice and strategies do not lend themselves to practical problem solving 0.0% 7.5% 4.5% 2.2% 0.0% 28.6% 3.1% Not focused enough on issues that are unique to post-conflict countries 10.0% 2.5% 9.1% 8.9% 14.3% 0.0% 6.3% Inadequate number of World Bank Group staff members located in the country 0.0% 7.5% 18.2% 0.0% 0.0% 14.3% 12.5% Other 0.0% 7.5% 0.0% 2.2% 0.0% 0.0% 6.3% Don’t know 0.0% 5.0% 13.6% 13.3% 14.3% 0.0% 6.3% *Significantly different between stakeholder groups 82 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Capacity development* 60.0% 78.9% 45.5% 39.1% 71.4% 62.5% 65.5% Policy based lending/budget support to the Government 20.0% 21.1% 18.2% 45.7% 28.6% 12.5% 34.5% Knowledge products/services 0.0% 13.2% 9.1% 4.3% 0.0% 0.0% 3.4% Investment lending 40.0% 23.7% 45.5% 32.6% 28.6% 62.5% 27.6% Technical assistance 10.0% 26.3% 36.4% 17.4% 0.0% 12.5% 34.5% Trust Fund management 10.0% 0.0% 4.5% 6.5% 0.0% 0.0% 3.4% Co-financing arrangements (i.e., with other donors) 30.0% 13.2% 18.2% 15.2% 42.9% 0.0% 3.4% Sector-wide approaches 10.0% 5.3% 9.1% 6.5% 14.3% 37.5% 10.3% Emergency Recovery lending 20.0% 5.3% 13.6% 6.5% 14.3% 0.0% 13.8% Other 0.0% 0.0% 0.0% 4.3% 0.0% 12.5% 6.9% Don’t know 0.0% 5.3% 0.0% 4.3% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Academia/think tanks/research institutes* 50.0% 9.5% 36.4% 23.3% 0.0% 66.7% 24.2% Donor community 0.0% 11.9% 9.1% 7.0% 0.0% 0.0% 15.2% Media* 10.0% 2.4% 9.1% 9.3% 42.9% 0.0% 3.0% NGOs* 30.0% 33.3% 31.8% 65.1% 28.6% 33.3% 24.2% Local Government* 30.0% 45.2% 9.1% 4.7% 14.3% 0.0% 18.2% Private sector 30.0% 35.7% 59.1% 23.3% 14.3% 44.4% 30.3% Parliament 0.0% 2.4% 0.0% 2.3% 0.0% 0.0% 0.0% Community Based Organizations (CBOs) 20.0% 19.0% 9.1% 25.6% 42.9% 44.4% 18.2% Beneficiaries 0.0% 9.5% 0.0% 4.7% 0.0% 0.0% 12.1% Foundations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% Faith based organizations 0.0% 0.0% 9.1% 11.6% 0.0% 0.0% 0.0% UN and regional peace keeping forces 10.0% 0.0% 4.5% 2.3% 14.3% 0.0% 3.0% Emerging donors* 10.0% 0.0% 9.1% 0.0% 14.3% 0.0% 0.0% UN agencies 0.0% 2.4% 13.6% 2.3% 0.0% 0.0% 15.2% Regional organizations (e.g., CEDEAO, UEMOA, BOAD) 10.0% 16.7% 4.5% 14.0% 28.6% 11.1% 15.2% Other 0.0% 0.0% 0.0% 4.7% 0.0% 0.0% 6.1% Don’t know 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 83 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 8 8.13 1.96 36 7.50 2.68 23 8.35 2.29 40 6.88 2.89 6 8.17 3.60 7 4.86 4.06 24 7.08 2.04 relevant role in development in Guinea-Bissau The World Bank Group’s work is aligned with what I consider the development priorities for Guinea- 7 7.57 2.30 31 6.87 2.49 16 6.88 2.31 34 6.56 2.73 5 6.80 3.70 5 6.60 3.36 22 6.77 2.35 Bissau The World Bank Group supports programs and 7 7.71 2.06 33 7.09 2.38 18 7.61 2.00 35 6.26 2.93 4 6.50 2.38 7 5.00 3.61 22 6.82 2.30 strategies that are realistic for Guinea-Bissau The World Bank Group treats clients and 9 8.00 2.12 22 7.73 2.60 13 7.62 2.57 25 7.64 2.61 5 6.80 3.77 6 7.83 3.43 19 8.53 1.74 stakeholders in Guinea-Bissau with respect To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness* 9 8.22 2.28 23 7.30 2.03 13 7.23 2.45 29 5.38 3.16 3 7.67 2.52 5 8.00 2.00 19 8.16 2.22 Flexibility (the institution’s products and services) 7 8.00 2.08 23 6.13 1.96 12 5.83 2.41 26 5.65 3.06 2 9.00 1.41 4 7.00 2.16 18 6.72 2.19 Flexibility (changing country circumstances) 7 7.14 2.91 22 6.18 2.13 14 5.43 2.28 29 5.66 3.27 1 8.00 4 7.75 1.50 20 6.65 2.56 Being inclusive 8 7.00 2.51 21 6.29 2.45 11 5.27 2.28 29 5.90 3.17 2 5.50 0.71 5 8.20 2.05 16 6.50 2.07 Openness 7 6.71 3.15 23 6.35 2.17 12 7.08 2.64 30 6.50 2.76 3 6.67 3.51 4 5.75 2.75 19 7.42 1.71 Staff accessibility 7 7.57 2.23 25 6.24 2.82 15 5.80 2.83 28 5.43 2.57 4 7.50 4.36 4 5.50 2.08 14 7.21 1.37 Straightforwardness and honesty 7 8.29 1.70 28 8.39 1.52 14 7.64 2.53 30 7.97 1.97 5 8.40 3.05 5 5.60 2.70 17 7.06 2.51 Ease of access to the people at the World Bank Group who are making decisions important to my 8 7.25 2.87 26 6.58 2.86 13 5.38 3.23 25 5.12 2.80 2 4.50 4.95 2 6.50 3.54 16 6.63 2.53 work Collaboration with civil society 8 8.25 2.43 22 7.00 2.31 13 7.46 2.96 36 6.61 3.33 3 8.00 2.65 3 8.67 2.31 19 7.11 2.45 Collaboration with the UN 8 8.63 1.60 14 9.14 0.86 10 7.80 2.30 22 8.68 2.17 4 10.00 0.00 4 9.25 0.96 21 8.38 1.50 Collaboration with the Government 9 8.67 1.66 32 8.38 1.79 16 7.88 2.33 36 8.42 2.23 5 7.60 3.78 6 8.67 1.21 23 8.43 1.75 Collaboration with other donors and development 7 8.43 1.72 23 7.83 1.87 9 7.89 1.62 24 8.79 1.72 3 9.67 0.58 1 9.00 17 7.82 2.27 partners Collaboration with the private sector 8 7.75 2.66 28 7.68 1.93 16 7.88 2.83 33 7.15 2.69 4 7.50 4.36 4 6.50 3.42 20 7.15 2.78 The speed in which it gets things accomplished on 7 7.43 1.99 24 5.54 2.23 13 5.77 3.11 31 5.23 3.53 4 5.25 3.69 4 6.00 1.83 20 5.15 2.23 the ground Being a long-term partner 6 8.83 1.60 28 9.18 1.33 12 8.92 1.44 31 8.61 1.89 4 10.00 0.00 5 9.20 1.30 21 8.95 1.53 *Significantly different between stakeholder groups 84 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To be a more effective development partner in Guinea-Bissau, do you believe that the World Bank Group should have … ? (Select only ONE response) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other More local presence 80.0% 82.1% 81.8% 83.7% 66.7% 100.0% 86.7% The current level of local presence is adequate 20.0% 10.3% 9.1% 9.3% 33.3% 0.0% 10.0% Less local presence 0.0% 7.7% 4.5% 0.0% 0.0% 0.0% 3.3% Don't know 0.0% 0.0% 4.5% 7.0% 0.0% 0.0% 0.0% In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in Guinea-Bissau? (Select only ONE response) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other More effective collaboration 60.0% 5.6% 18.2% 23.3% 50.0% 0.0% 13.8% The same level of effective collaboration 10.0% 16.7% 13.6% 14.0% 0.0% 25.0% 20.7% Less effective collaboration 10.0% 27.8% 22.7% 20.9% 0.0% 37.5% 24.1% Don't know 20.0% 50.0% 45.5% 41.9% 50.0% 37.5% 41.4% When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other The World Bank Group does not do adequate follow through/follow-up 10.0% 19.5% 21.7% 30.4% 28.6% 0.0% 27.3% There is not an adequate level of citizen/civil society participation 10.0% 22.0% 26.1% 34.8% 28.6% 44.4% 30.3% The World Bank Group is not sensitive enough to political/social realities on the 20.0% 24.4% 17.4% 15.2% 14.3% 11.1% 27.3% ground Lack of/inadequate levels of capacity in Government* 80.0% 36.6% 30.4% 21.7% 28.6% 33.3% 27.3% Poor donor coordination 10.0% 17.1% 8.7% 10.9% 28.6% 0.0% 12.1% The World Bank Group works too slowly 10.0% 22.0% 30.4% 39.1% 14.3% 33.3% 36.4% The Government works inefficiently 40.0% 39.0% 39.1% 28.3% 28.6% 44.4% 30.3% Political pressures and obstacles 10.0% 17.1% 21.7% 10.9% 28.6% 33.3% 21.2% Reforms are not well thought out in light of country challenges* 50.0% 31.7% 30.4% 47.8% 28.6% 33.3% 12.1% Ongoing conflict and instability 40.0% 53.7% 52.2% 47.8% 57.1% 66.7% 54.5% Inadequate funding 20.0% 9.8% 13.0% 4.3% 14.3% 0.0% 6.1% Other 0.0% 2.4% 0.0% 2.2% 0.0% 0.0% 6.1% *Significantly different between stakeholder groups 85 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Guinea-Bissau? (1-Not important at all, 10-Very important) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 9 8.22 2.28 31 7.81 2.79 18 8.78 2.39 33 7.03 3.28 4 8.00 2.83 4 9.75 0.50 24 8.29 2.69 Information and communications technology 9 8.78 1.99 31 8.13 1.41 14 9.07 1.38 31 7.45 2.68 4 8.00 2.71 6 9.00 2.00 21 7.81 2.58 Transport 8 7.00 3.25 31 8.74 2.32 17 9.29 1.72 30 8.30 2.32 4 6.75 3.30 8 8.63 2.50 27 8.11 2.19 Crime and violence 8 7.63 2.50 26 6.92 2.67 17 7.47 2.40 27 5.85 3.07 4 6.00 3.37 5 5.20 4.09 21 6.95 2.46 Regional conflict and tensions 8 4.88 3.27 22 5.91 2.65 14 5.64 2.27 29 5.00 3.04 4 5.00 2.94 4 4.50 3.32 19 6.53 2.52 Law and justice* 8 6.38 2.97 29 8.52 1.62 17 9.18 1.24 27 7.22 2.97 3 9.33 1.15 6 8.67 1.21 24 7.88 2.51 Urban development* 6 7.33 1.75 32 8.38 1.34 16 9.19 0.98 29 7.62 2.51 4 9.00 0.82 5 6.20 4.38 19 8.26 1.73 Environmental sustainability 7 8.43 1.40 28 8.71 1.33 14 8.86 1.17 30 7.20 2.70 3 8.67 1.53 6 7.83 2.79 22 8.32 1.32 Regulatory framework 6 7.00 1.79 24 7.38 2.06 13 8.54 1.33 26 6.46 3.02 4 5.00 3.92 4 7.50 1.91 16 7.00 1.90 Communicable/non-communicable diseases 8 7.88 1.89 26 7.69 1.83 16 8.50 1.67 28 8.00 2.29 3 6.33 0.58 6 8.00 3.52 21 8.48 1.47 Poverty reduction 8 9.00 1.20 34 9.32 1.09 19 9.53 0.90 35 8.60 2.26 5 9.60 0.89 7 9.86 0.38 22 9.32 1.04 Gender equity 8 8.00 1.93 28 7.79 2.06 17 8.35 2.34 34 7.09 3.04 4 7.00 4.08 6 6.50 3.45 20 8.35 1.53 Domestic private sector development 8 8.50 1.85 35 8.94 1.39 19 9.74 0.81 34 8.82 1.95 4 9.50 0.58 7 7.57 2.99 23 8.39 2.57 Foreign direct investment 6 7.17 2.14 25 7.84 1.97 15 8.67 2.50 28 7.14 3.42 3 9.00 1.00 5 8.40 3.58 18 7.39 2.68 Local governance and institutions 7 7.14 2.67 29 8.31 1.42 16 8.56 1.59 27 6.74 3.22 2 9.50 0.71 6 7.00 3.41 23 7.35 2.53 Water and sanitation 8 7.88 3.09 32 9.09 1.12 16 9.31 0.95 31 8.03 2.77 4 9.50 1.00 7 9.71 0.49 24 8.38 1.69 Trade and exports 7 7.29 2.36 31 7.06 2.19 17 7.88 2.39 30 6.67 3.26 3 9.33 1.15 5 9.40 0.89 19 6.89 2.64 Economic growth 7 8.29 2.06 31 8.77 1.54 18 9.17 1.47 32 7.97 2.87 4 9.25 1.50 8 8.13 3.18 23 8.00 2.61 Energy 9 8.22 2.91 34 9.15 1.89 16 9.19 1.87 31 8.23 2.47 5 10.00 0.00 7 9.71 0.49 23 8.57 2.37 Disaster management 7 7.86 2.19 25 6.28 2.21 11 6.36 2.58 26 5.42 3.42 3 6.33 4.73 5 5.00 2.35 15 6.73 1.87 Public sector governance/reform 6 7.83 2.04 26 8.96 1.46 16 9.13 1.75 29 8.28 2.23 3 9.67 0.58 7 8.14 3.24 20 8.30 2.87 Job creation/employment 7 7.86 2.67 31 8.35 1.89 19 9.26 1.19 30 7.67 2.75 3 6.00 4.36 7 7.43 3.15 18 7.78 2.44 Social cohesion 8 7.75 2.43 28 7.46 2.15 15 8.20 1.82 24 5.83 3.27 3 6.33 4.73 7 5.43 3.69 18 6.72 2.24 Financial markets 7 8.14 1.95 25 7.16 1.89 16 7.75 2.32 29 6.86 2.85 4 9.75 0.50 5 8.20 3.49 18 7.33 2.38 Equality of opportunity 7 6.71 3.15 27 7.63 1.82 17 7.82 2.04 27 6.67 3.32 4 7.50 4.36 6 7.67 2.07 17 7.00 2.62 Health 6 9.00 1.26 34 8.91 1.36 18 9.67 0.77 31 8.65 1.80 4 10.00 0.00 7 9.71 0.49 25 8.52 2.10 Rural development 7 6.71 3.15 32 8.72 1.49 17 9.06 1.39 33 8.21 2.41 3 10.00 0.00 7 9.00 1.29 21 8.10 2.36 Global/regional integration 4 7.00 2.45 25 7.08 2.20 16 8.00 2.39 27 6.52 3.15 4 9.25 1.50 5 8.00 2.12 20 7.90 1.80 Food security 8 8.50 1.69 29 8.45 1.90 16 8.44 1.82 31 7.74 2.99 4 9.00 1.15 7 8.14 2.54 20 8.15 2.28 Education 9 9.00 1.32 36 9.56 0.97 18 9.67 0.97 33 9.03 1.65 4 10.00 0.00 8 8.75 3.15 27 8.63 2.11 Security/stabilization/reconstruction* 5 7.00 2.55 28 8.25 1.73 13 8.92 1.50 29 6.55 2.93 5 9.40 1.34 7 7.57 3.10 18 7.61 2.12 Social protection 7 7.86 2.54 26 7.15 1.95 13 8.15 1.68 27 6.93 3.19 3 6.33 4.73 7 7.86 1.46 20 7.50 2.01 Climate change 6 6.83 2.32 26 7.27 2.13 13 7.62 2.60 29 6.97 2.65 4 9.25 1.50 6 7.67 3.27 20 7.90 1.41 Agricultural development 6 7.83 1.47 33 9.09 1.74 16 9.38 1.31 31 8.48 2.23 4 10.00 0.00 7 9.14 1.07 21 9.10 1.64 Natural resource management 5 8.00 2.00 31 8.32 2.27 17 8.71 2.59 30 7.03 3.26 4 9.50 1.00 6 9.17 1.33 23 8.17 2.59 *Significantly different between stakeholder groups 86 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 6 5.67 3.20 15 4.00 1.85 10 3.90 3.11 26 4.62 3.31 3 6.67 2.52 2 5.00 0.00 14 6.07 2.56 Information and communications technology 5 8.40 2.07 14 6.71 2.23 12 5.00 2.98 27 5.89 3.56 4 4.75 3.30 1 4.00 11 6.09 2.30 Transport 5 7.80 2.28 21 5.57 2.86 11 5.64 2.69 27 6.81 2.73 3 7.67 4.04 2 5.00 2.83 13 5.92 1.61 Crime and violence 5 5.60 3.36 14 5.36 2.24 9 3.33 3.24 21 4.86 2.85 3 6.00 3.61 1 3.00 10 5.40 2.17 Regional conflict and tensions 3 7.00 2.65 11 5.09 2.30 10 4.40 2.59 21 4.76 3.48 3 6.33 3.79 1 6.00 11 6.09 2.70 Law and justice 4 6.25 3.77 16 5.88 2.00 13 4.92 3.04 26 5.38 3.13 2 5.00 1.41 2 7.50 3.54 11 5.36 2.11 Urban development 4 7.50 3.32 16 6.81 2.29 11 5.82 2.86 22 5.50 3.04 3 8.67 0.58 3 5.00 1.00 11 5.82 1.99 Environmental sustainability 3 7.33 2.31 17 7.18 2.30 11 6.00 2.90 21 5.90 2.64 2 9.00 1.41 1 8.00 11 5.82 1.60 Regulatory framework 3 8.00 1.73 18 5.83 2.53 10 4.90 2.73 21 5.14 2.57 2 4.50 2.12 1 7.00 11 5.82 1.78 Communicable/non-communicable diseases 5 8.60 1.34 17 7.35 1.87 13 7.15 2.51 24 7.00 2.38 3 8.33 2.89 3 6.67 1.53 15 7.13 2.07 Poverty reduction 8 7.63 2.20 23 7.48 2.19 14 6.36 2.95 32 7.25 2.59 4 8.50 1.29 3 6.00 2.65 18 7.06 2.18 Gender equity 7 7.43 2.51 17 6.06 2.49 12 6.25 3.08 25 5.68 3.20 3 8.33 2.89 1 6.00 14 6.21 2.08 Domestic private sector development 6 8.33 1.86 21 7.24 2.51 15 6.00 3.25 29 7.28 2.59 3 7.33 0.58 5 5.80 3.77 17 6.76 2.49 Foreign direct investment 5 7.60 1.82 13 4.77 2.71 10 5.00 2.40 19 5.21 3.22 3 8.00 1.00 3 5.33 2.52 9 5.22 2.49 Local governance and institutions* 6 8.00 1.90 15 6.13 2.13 11 5.18 2.75 23 4.57 3.36 4 9.00 0.82 5 8.00 2.00 14 6.14 1.83 Water and sanitation 6 8.50 1.76 23 6.74 2.16 14 6.07 3.00 28 6.86 2.80 2 8.00 2.83 5 7.20 3.03 13 5.69 1.44 Trade and exports 5 7.20 1.79 14 5.79 2.36 11 4.91 2.66 21 6.19 2.94 3 7.67 2.52 3 8.00 2.00 13 5.92 2.02 Economic growth 6 7.17 1.94 20 6.45 2.50 13 6.62 2.53 28 7.04 2.83 4 8.25 1.50 4 7.00 4.08 15 6.00 2.07 Energy 7 7.29 2.06 23 6.78 2.47 15 6.53 3.11 30 7.53 2.65 3 9.00 1.00 4 5.50 3.70 23 6.91 2.79 Disaster management 5 6.80 2.86 8 5.13 2.64 9 3.56 1.94 21 4.90 2.96 3 8.67 1.53 10 4.90 1.66 Public sector governance/reform 7 6.71 3.15 23 6.87 2.18 11 4.91 3.33 27 6.56 2.86 2 8.00 2.83 4 6.75 3.59 14 6.43 2.56 Job creation/employment 6 8.67 2.16 17 5.88 2.42 13 4.00 3.00 26 5.42 3.45 2 7.50 0.71 2 5.50 2.12 12 5.33 2.67 Social cohesion 5 8.20 2.05 14 6.07 2.64 14 5.29 2.97 24 4.50 2.96 3 6.67 1.53 2 6.00 1.41 11 4.91 2.12 Financial markets 5 8.60 1.95 13 6.54 2.73 9 5.89 2.42 25 5.84 2.98 3 9.00 1.00 1 7.00 12 5.75 2.09 Equality of opportunity 4 8.25 2.36 16 6.31 2.65 10 5.20 2.74 24 4.75 3.04 4 6.50 2.52 1 4.00 13 5.15 2.51 Health 8 8.88 1.36 24 7.50 1.89 14 7.57 2.28 32 7.25 2.60 3 9.00 1.00 4 7.50 3.11 19 5.95 2.82 Rural development 5 8.00 1.87 19 7.05 2.44 13 6.38 3.33 27 6.33 2.63 3 9.33 1.15 1 8.00 16 6.13 2.73 Global/regional integration 3 7.33 2.52 15 6.40 2.69 9 6.00 2.74 22 5.00 3.13 4 7.00 2.45 1 6.00 13 6.15 1.82 Food security 6 8.83 1.33 19 7.05 2.20 13 6.69 2.69 29 6.10 2.92 4 7.50 2.65 1 6.00 15 6.20 1.70 Education* 9 8.44 1.81 27 7.33 2.17 14 7.07 2.95 35 8.34 1.80 4 9.75 0.50 5 7.40 3.78 20 6.65 2.37 Security/stabilization/reconstruction 6 7.83 2.04 15 7.00 2.54 12 6.50 3.15 23 5.17 3.13 3 8.00 2.00 3 5.33 3.79 11 6.45 1.75 Social protection* 4 9.25 1.50 15 6.53 2.45 10 4.40 2.37 23 4.26 2.82 2 5.00 1.41 2 5.00 1.41 10 5.40 2.32 Climate change 4 7.50 1.73 12 6.00 2.56 10 4.80 2.66 21 5.90 2.23 4 8.25 2.36 2 8.00 2.83 13 5.85 2.30 Agricultural development 5 6.60 3.36 18 7.33 2.06 13 6.69 3.30 30 6.33 2.80 4 8.50 2.38 3 7.00 3.00 18 6.44 2.68 Natural resource management 4 6.00 3.92 12 5.67 2.53 9 4.78 3.67 24 5.38 3.56 3 9.33 1.15 1 3.00 17 5.71 2.37 *Significantly different between stakeholder groups 87 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) Where are the World Bank Group’s decisions made primarily that support the program in Guinea-Bissau? (Select only ONE response)* Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other At the Headquarters (in Washington D.C.) 55.6% 73.8% 56.5% 55.8% 42.9% 100.0% 59.4% In the country 22.2% 2.4% 0.0% 2.3% 28.6% 0.0% 6.3% Don't know 22.2% 23.8% 43.5% 41.9% 28.6% 0.0% 34.4% *Significantly different between stakeholder groups Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Guinea- 10 8.40 1.90 38 7.00 2.60 21 7.57 2.52 42 7.14 2.57 6 9.67 0.82 8 7.50 3.12 30 7.23 2.13 Bissau? To what extent does the World Bank Group help to build/strengthen existing country systems in 10 7.10 3.14 35 7.26 2.67 21 7.05 2.58 37 7.24 2.94 7 7.71 2.06 8 7.38 3.16 30 7.23 2.46 Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 8 7.50 2.67 34 5.38 2.35 18 6.72 2.40 35 5.03 2.65 3 6.00 4.58 8 4.38 3.16 28 5.46 2.55 meet the needs of Guinea-Bissau The World Bank Group meets Guinea-Bissau’s 9 8.11 2.03 35 6.20 2.37 18 6.28 2.30 36 4.94 2.90 5 7.00 3.74 7 5.86 3.44 26 5.92 2.46 needs for knowledge services Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time 7 7.00 2.38 23 6.78 2.09 15 6.40 2.67 26 6.88 2.47 4 8.50 2.38 5 5.00 3.39 21 6.29 2.65 in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) 88 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Weekly 14.3% 7.3% 0.0% 4.4% 14.3% 0.0% 9.1% Monthly 14.3% 22.0% 15.0% 20.0% 14.3% 22.2% 15.2% A few times a year 71.4% 46.3% 55.0% 28.9% 42.9% 66.7% 51.5% Rarely 0.0% 22.0% 25.0% 26.7% 14.3% 0.0% 18.2% Never 0.0% 2.4% 5.0% 20.0% 14.3% 11.1% 6.1% In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 8 7.50 2.20 30 6.03 2.34 13 5.15 1.86 26 5.12 3.08 3 5.33 4.51 5 7.00 3.00 16 6.38 1.50 Include appropriate level of stakeholder 8 7.50 2.14 26 6.35 1.98 11 5.18 2.52 24 5.71 2.65 1 8.00 6 6.33 3.14 17 6.71 1.79 involvement during preparation Are relevant to Guinea-Bissau's development 9 8.11 1.83 32 7.19 2.31 19 7.32 2.50 33 7.36 2.58 5 7.80 3.90 8 7.13 3.60 20 7.30 2.05 priorities Lead to practical solutions 7 7.57 1.90 27 6.00 2.56 14 6.00 2.48 29 6.03 2.78 3 9.33 1.15 7 7.14 2.61 21 6.52 2.27 Are accessible 7 8.00 1.91 27 6.59 2.17 17 7.12 2.06 31 6.52 3.08 3 8.67 1.53 7 5.43 2.99 20 5.65 2.08 Are source of relevant information on global good 7 8.43 1.51 29 8.03 1.84 13 7.23 1.79 33 7.09 2.61 4 8.75 1.26 6 8.33 2.25 23 7.52 2.17 practices Enhance your knowledge and/or skills 8 8.63 1.41 29 7.69 2.21 15 7.47 2.00 35 7.03 2.68 5 6.80 3.70 7 7.29 2.69 17 7.24 2.22 Are adequately disseminated* 8 7.63 2.33 24 5.58 2.02 14 4.71 2.13 31 5.00 2.93 3 9.00 1.00 6 4.17 2.99 20 5.60 2.11 Are translated enough into local language 8 6.50 2.98 23 5.22 2.45 15 6.27 3.13 32 4.41 3.19 4 6.50 1.00 8 3.63 2.00 23 5.04 2.75 Are adaptable to Guinea-Bissau’s specific development challenges and country 8 7.75 2.38 31 6.52 2.34 15 6.53 1.68 35 5.91 3.18 3 7.67 1.15 8 5.75 3.24 23 6.52 2.69 circumstances *Significantly different between stakeholder groups Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work 9 7.56 3.40 34 8.18 2.19 21 7.43 2.58 40 7.38 2.36 7 8.43 2.15 8 6.25 3.24 27 7.15 2.33 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 8 8.25 3.15 35 7.66 2.66 20 7.65 2.03 40 7.03 2.31 6 8.17 2.32 8 7.63 2.20 28 7.43 2.53 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 89 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 E. Working with the World Bank Group To what extent does each of the following aspects of the World Bank Group’s technical assistance/advisory work contribute to solving Guinea-Bissau’s development challenges? (1-To no degree at all, 10-To a very significant degree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Conceptualization 7 7.86 1.95 34 7.74 2.02 18 7.17 1.65 32 6.56 2.49 5 7.00 3.94 8 7.13 2.30 28 7.32 2.42 Design 8 8.00 2.07 33 7.45 2.14 19 6.95 1.93 30 6.90 2.17 5 7.40 3.71 8 8.38 2.00 27 7.11 2.34 Implementation 8 8.00 1.85 32 7.69 2.07 20 7.30 2.68 34 6.97 2.93 4 8.75 0.96 8 7.88 2.42 29 7.17 2.35 Evaluation 7 8.29 2.06 33 8.30 1.63 17 6.41 2.45 31 7.87 2.13 5 6.80 3.70 9 7.89 2.09 26 7.23 2.12 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 9 6.78 3.23 31 6.19 2.81 18 5.17 2.75 31 5.26 3.66 5 7.40 2.88 9 6.11 2.98 27 6.15 2.90 The World Bank Group effectively monitors and 8 6.13 3.44 32 6.00 3.11 21 5.57 3.31 38 5.39 3.07 5 6.40 4.93 9 5.56 3.40 26 5.65 3.24 evaluates the projects and programs it supports The World Bank Group’s approvals and reviews 8 6.75 3.37 32 5.66 2.52 13 4.69 2.69 32 6.19 2.72 5 5.60 4.28 8 6.38 3.16 25 6.00 3.03 are done in a timely fashion The World Bank Group’s “Safeguard Policy� 6 6.00 3.10 27 5.67 2.20 12 5.17 2.79 29 5.28 2.88 3 3.33 4.04 5 5.20 3.83 18 5.39 2.81 requirements are reasonable The World Bank Group’s conditions on its lending 6 6.83 3.66 28 5.89 2.27 14 4.57 2.53 25 4.72 2.76 4 5.00 4.69 8 4.75 3.06 20 5.35 2.58 are reasonable The World Bank Group takes decisions quickly in 6 6.33 3.27 29 6.41 2.46 14 5.21 2.91 28 6.11 3.33 3 5.67 4.04 8 6.38 3.50 24 6.04 2.44 Guinea-Bissau Working with the World Bank Group increases 10 5.20 3.58 35 5.09 3.21 20 4.50 3.28 39 5.59 3.23 4 4.75 4.50 8 4.88 3.68 27 5.96 3.18 Guinea-Bissau’s institutional capacity The World Bank Group ensures consistency and 7 5.43 3.69 24 5.04 2.94 13 3.85 2.23 30 5.30 2.90 2 4.00 4.24 7 6.57 3.60 17 5.41 2.50 continuity through staff changes Where country systems are adequate, the World 7 5.14 3.63 26 5.62 2.68 9 3.67 2.78 31 5.00 2.67 3 3.00 3.46 6 5.67 3.08 21 4.95 2.71 Bank Group makes appropriate use of them The World Bank Group provides effective 9 5.56 3.43 32 5.34 3.13 17 4.65 3.08 34 5.50 2.84 4 4.75 4.35 9 5.56 3.00 25 6.04 3.16 implementation support Which of the following best describes the way the World Bank Group operates in Guinea-Bissau? (Select only ONE response) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other The World Bank Group takes too much risk in Guinea-Bissau 0.0% 6.5% 17.6% 12.1% 33.3% 25.0% 4.8% The World Bank Group does not take enough risk in Guinea-Bissau 50.0% 19.4% 41.2% 33.3% 0.0% 25.0% 9.5% The World Bank Group’s approach to risk is appropriate 25.0% 41.9% 23.5% 15.2% 33.3% 25.0% 42.9% Don't know 25.0% 32.3% 17.6% 39.4% 33.3% 25.0% 42.9% 90 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 E. Working with the World Bank Group (continued) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank 7 7.43 3.15 27 4.37 3.33 16 3.63 2.53 28 4.75 3.10 3 7.67 0.58 6 4.50 3.02 20 4.10 2.61 Group is adequately staffed in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank Group in Guinea-Bissau Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s 22.2% 20.0% 22.7% 20.0% 57.1% 22.2% 6.5% economy Collaborate more effectively with Government clients* 33.3% 30.0% 0.0% 13.3% 14.3% 11.1% 29.0% Offer more innovative financial products 11.1% 17.5% 18.2% 15.6% 28.6% 0.0% 6.5% Improve the competitiveness of its financing compared to markets 33.3% 12.5% 9.1% 11.1% 42.9% 11.1% 22.6% Reach out more to groups outside of Government 22.2% 17.5% 13.6% 37.8% 14.3% 22.2% 12.9% Improve the quality of its experts as related to Guinea-Bissau’s specific 22.2% 15.0% 36.4% 13.3% 14.3% 33.3% 16.1% challenges Offer more innovative knowledge services* 0.0% 10.0% 9.1% 24.4% 0.0% 0.0% 0.0% Ensure greater selectivity in its work 0.0% 2.5% 0.0% 2.2% 0.0% 0.0% 3.2% Increase the level of capacity development in the country 22.2% 30.0% 27.3% 17.8% 0.0% 11.1% 25.8% Reduce the complexity of obtaining World Bank Group financing* 0.0% 30.0% 18.2% 11.1% 28.6% 55.6% 32.3% Work faster 22.2% 5.0% 18.2% 13.3% 0.0% 11.1% 16.1% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 22.2% 12.5% 22.7% 11.1% 0.0% 22.2% 16.1% Other 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% 12.9% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Guinea-Bissau, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Guinea-Bissau? (Select only ONE response) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Financial services 87.5% 36.1% 38.1% 47.7% 66.7% 42.9% 53.6% Knowledge products 0.0% 30.6% 14.3% 31.8% 33.3% 28.6% 17.9% Convening services 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% None of the above 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for Guinea-Bissau 12.5% 25.0% 42.9% 11.4% 0.0% 28.6% 21.4% Don't know 0.0% 5.6% 0.0% 9.1% 0.0% 0.0% 7.1% 91 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Social safety nets 22.2% 17.5% 15.0% 21.4% 20.0% 22.2% 32.1% Public financial management 44.4% 70.0% 75.0% 61.9% 60.0% 77.8% 60.7% Reducing violence 11.1% 2.5% 5.0% 4.8% 0.0% 0.0% 3.6% Access to justice systems 11.1% 20.0% 35.0% 31.0% 20.0% 0.0% 21.4% Security mechanisms 0.0% 2.5% 5.0% 2.4% 0.0% 0.0% 3.6% Conflict resolution mechanisms 11.1% 2.5% 0.0% 7.1% 20.0% 0.0% 3.6% Access to basic services 55.6% 45.0% 25.0% 33.3% 0.0% 33.3% 53.6% Capacity of state institutions* 22.2% 55.0% 25.0% 35.7% 0.0% 66.7% 50.0% Jobs 22.2% 25.0% 40.0% 28.6% 40.0% 33.3% 10.7% Improving livelihoods 44.4% 30.0% 40.0% 26.2% 60.0% 44.4% 32.1% Social cohesion 11.1% 2.5% 5.0% 7.1% 0.0% 11.1% 7.1% Stimulating dialogue to promote peace and stability 33.3% 22.5% 30.0% 33.3% 80.0% 11.1% 17.9% *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in Guinea-Bissau? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Social safety nets 33.3% 44.1% 26.3% 21.1% 0.0% 0.0% 37.5% Public financial management 22.2% 23.5% 5.3% 26.3% 25.0% 12.5% 16.7% Reducing violence 33.3% 26.5% 21.1% 23.7% 75.0% 12.5% 37.5% Access to justice systems 11.1% 35.3% 36.8% 26.3% 25.0% 75.0% 20.8% Security mechanisms 22.2% 29.4% 26.3% 15.8% 0.0% 12.5% 33.3% Conflict resolution mechanisms* 11.1% 11.8% 26.3% 28.9% 75.0% 0.0% 20.8% Access to basic services 0.0% 20.6% 21.1% 18.4% 50.0% 37.5% 12.5% Capacity of state institutions 33.3% 11.8% 26.3% 18.4% 25.0% 0.0% 12.5% Jobs 22.2% 20.6% 26.3% 26.3% 0.0% 12.5% 20.8% Improving livelihoods 33.3% 17.6% 10.5% 23.7% 0.0% 37.5% 20.8% Social cohesion 11.1% 11.8% 21.1% 15.8% 0.0% 50.0% 12.5% Stimulating dialogue to promote peace and stability 44.4% 44.1% 42.1% 44.7% 25.0% 50.0% 50.0% *Significantly different between stakeholder groups 92 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau (continued) What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Share more information about the World Bank Group’s activities, products, and 44.4% 57.9% 63.2% 48.8% 57.1% 75.0% 55.2% knowledge Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both 66.7% 55.3% 57.9% 58.1% 57.1% 62.5% 55.2% institutions are engaged Develop joint or complementary projects with the UN, leveraging each 88.9% 81.6% 73.7% 65.1% 71.4% 75.0% 62.1% organization’s comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation 22.2% 36.8% 31.6% 41.9% 14.3% 12.5% 62.1% and cross-financing Organize more joint meetings and missions with the UN 66.7% 42.1% 42.1% 32.6% 28.6% 50.0% 24.1% Involve UN experts to a greater degree in World Bank Group activities 11.1% 13.2% 5.3% 23.3% 57.1% 25.0% 24.1% Other 0.0% 2.6% 0.0% 7.0% 0.0% 0.0% 6.9% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Local newspapers 25.0% 34.2% 45.5% 40.9% 66.7% 44.4% 42.9% International newspapers* 0.0% 42.1% 18.2% 20.5% 0.0% 55.6% 28.6% Local radio 62.5% 34.2% 22.7% 36.4% 33.3% 22.2% 21.4% International radio 12.5% 5.3% 9.1% 6.8% 16.7% 11.1% 17.9% Local television* 37.5% 2.6% 13.6% 9.1% 16.7% 0.0% 21.4% International television 0.0% 2.6% 9.1% 6.8% 0.0% 0.0% 7.1% Periodicals 12.5% 10.5% 4.5% 6.8% 0.0% 11.1% 3.6% Internet 37.5% 52.6% 50.0% 40.9% 33.3% 55.6% 50.0% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 0.0% 0.0% 0.0% 4.5% 16.7% 0.0% 0.0% Blogs 12.5% 5.3% 9.1% 15.9% 16.7% 0.0% 0.0% Mobile phones 0.0% 2.6% 4.5% 2.3% 0.0% 0.0% 7.1% Instant messaging 0.0% 2.6% 4.5% 2.3% 0.0% 0.0% 0.0% Other 0.0% 5.3% 4.5% 9.1% 0.0% 0.0% 14.3% *Significantly different between stakeholder groups 93 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Blogs 0.0% 2.8% 4.8% 7.0% 0.0% 0.0% 6.9% Direct contact with World Bank Group 62.5% 41.7% 52.4% 51.2% 60.0% 37.5% 27.6% e-Newsletters 12.5% 16.7% 19.0% 18.6% 0.0% 37.5% 37.9% Instant messaging 0.0% 2.8% 4.8% 2.3% 0.0% 12.5% 3.4% World Bank Group’s seminars/workshops/conferences 50.0% 41.7% 19.0% 44.2% 60.0% 75.0% 37.9% World Bank Group’s publications and other written materials 12.5% 50.0% 28.6% 27.9% 20.0% 37.5% 34.5% Mobile phones 25.0% 2.8% 9.5% 14.0% 0.0% 0.0% 6.9% Social media (e.g., Facebook, Twitter, Youtube, Flickr)* 12.5% 0.0% 4.8% 9.3% 40.0% 0.0% 3.4% World Bank Group’s website 12.5% 30.6% 33.3% 16.3% 20.0% 0.0% 34.5% Other 0.0% 2.8% 14.3% 4.7% 0.0% 0.0% 6.9% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 0.0% 21.2% 35.3% 14.7% 0.0% 28.6% 15.4% No 100.0% 78.8% 64.7% 85.3% 100.0% 71.4% 84.6% Have you requested information from the World Bank Group on its activities in the past year? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 0.0% 13.3% 5.9% 7.1% 0.0% 0.0% 25.0% No 100.0% 86.7% 94.1% 92.9% 100.0% 100.0% 75.0% Were you able to obtain this information? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 0.0% 100.0% 100.0% 100.0% 0.0% 0.0% 66.7% No 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 33.3% Do you have access to the Internet? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 71.4% 85.3% 81.0% 83.8% 85.7% 50.0% 96.3% No 28.6% 14.7% 19.0% 16.2% 14.3% 50.0% 3.7% 94 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) Do you use/have used the World Bank Group’s website?* Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 14.3% 52.9% 50.0% 20.0% 33.3% 50.0% 52.2% No 85.7% 47.1% 50.0% 80.0% 66.7% 50.0% 47.8% *Significantly different between stakeholder groups Which do you primarily use?* Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other The World Bank Group’s country website 40.0% 42.4% 56.3% 62.5% 0.0% 28.6% 20.0% The World Bank Group’s main website 60.0% 57.6% 43.8% 37.5% 100.0% 71.4% 80.0% *Significantly different between stakeholder groups Which Internet connection do you use primarily when visiting a World Bank Group website? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other High speed 66.7% 79.3% 57.1% 48.0% 60.0% 85.7% 54.5% Dial-up 33.3% 20.7% 42.9% 52.0% 40.0% 14.3% 45.5% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Minster WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I use/consult World Bank Group’s data more often 9 7.00 3.20 34 5.35 3.12 15 4.47 2.45 29 5.45 3.05 4 4.50 4.04 8 5.50 3.63 25 5.04 3.05 than I did a few years ago I find the World Bank Group’s websites easy to 7 7.43 1.90 27 6.41 2.72 12 4.58 3.06 24 5.75 3.10 4 5.50 4.65 7 5.14 3.53 22 5.77 2.67 navigate I find the information on the World Bank Group’s 9 8.22 2.05 23 7.78 2.00 12 5.33 3.52 25 6.12 3.09 3 7.00 5.20 7 7.43 3.10 23 6.83 2.71 websites useful The World Bank Group’s social media channels are valuable sources of information about the 8 8.13 3.04 19 6.26 3.72 12 6.25 3.44 23 7.65 2.93 4 7.75 4.50 4 5.25 4.92 15 6.40 3.00 institution When I need information from the World Bank 6 7.83 1.94 33 7.27 2.58 12 5.33 3.37 21 6.76 3.42 4 4.50 4.04 6 8.50 1.97 24 7.46 2.04 Group I know how to find it The World Bank Group is responsive to my 5 6.60 3.44 25 6.56 2.87 9 5.44 3.05 24 6.04 3.52 3 5.67 4.51 5 4.60 3.51 20 7.00 2.94 information requests and inquiries 95 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 44.4% 62.5% 33.3% 35.6% 28.6% 44.4% 58.1% No 55.6% 37.5% 66.7% 64.4% 71.4% 55.6% 41.9% Which of the following agencies of the World Bank Group do you primarily engage with in Guinea-Bissau? (Select only ONE response)* Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other The World Bank (IDA) 50.0% 84.8% 85.7% 47.1% 100.0% 100.0% 72.4% The International Finance Corporation (IFC) 25.0% 12.1% 7.1% 20.6% 0.0% 0.0% 6.9% The Multilateral Investment Guarantee Agency (MIGA) 25.0% 0.0% 7.1% 17.6% 0.0% 0.0% 0.0% Other 0.0% 3.0% 0.0% 14.7% 0.0% 0.0% 20.7% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of President/ Employee of Ministry/ Private Sector/ Academia/ Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ Percentage of Respondents Minster WBG project Private Bank CSO Media Think Tank Other Yes 42.9% 32.1% 50.0% 33.3% 0.0% 20.0% 22.2% No 57.1% 67.9% 50.0% 66.7% 100.0% 80.0% 77.8% If yes, what was your view on the two institutions working together in Guinea-Bissau? (Select only ONE response) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Working well together 33.3% 75.0% 30.0% 15.4% 50.0% 0.0% 16.7% Collaborating but needs improvement 66.7% 25.0% 60.0% 61.5% 0.0% 100.0% 50.0% In conflict 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 33.3% Don't know 0.0% 0.0% 10.0% 7.7% 50.0% 0.0% 0.0% Which of the following describes most of your exposure to the World Bank Group in Guinea-Bissau? (Choose no more than TWO) Office of President/ Employee of Ministry/ Private Sector/ Academia/ Percentage of Respondents Prime Minster/ PMU/ Consultant on Financial Sector/ Research Institute/ (Responses Combined) Minster WBG project Private Bank CSO Media Think Tank Other Observer (i.e., follow in media, discuss in informal conversations, etc.) 44.4% 26.5% 41.2% 42.9% 57.1% 33.3% 29.2% Use World Bank Group reports/data 33.3% 32.4% 29.4% 20.0% 0.0% 44.4% 25.0% Engage in World Bank Group related/sponsored events/activities 44.4% 23.5% 29.4% 51.4% 57.1% 22.2% 33.3% Collaborate as part of my professional duties* 33.3% 58.8% 23.5% 25.7% 71.4% 33.3% 45.8% Use World Bank Group website for information, data, research, etc. 22.2% 23.5% 29.4% 31.4% 14.3% 22.2% 12.5% *Significantly different between stakeholder groups 96 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix C: Responses to All Questions by Geographic Location Bissau N=140  Other N=30 A. General Issues facing Guinea-Bissau In general would you say that Guinea-Bissau is headed in ...?* Percentage of Respondents Bissau Other The right direction 59.6% 33.3% The wrong direction 12.3% 41.7% Not sure 28.1% 25.0% *Significantly different between locations Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Social protection 3.8% 10.7% Transport 11.4% 7.1% Security/stabilization/reconstruction* 39.4% 14.3% Public sector governance/reform* 26.5% 7.1% Global/regional integration 0.0% 0.0% Gender equity 1.5% 0.0% Domestic private sector development 12.9% 17.9% Foreign direct investment 2.3% 0.0% Water and sanitation 4.5% 10.7% Energy 39.4% 42.9% Regional conflict and tensions 0.8% 0.0% Job creation/employment 8.3% 10.7% Rural development 6.8% 10.7% Financial markets 0.0% 0.0% Urban development 0.8% 3.6% Environmental sustainability 1.5% 3.6% Equality of opportunity 0.8% 3.6% Health 23.5% 25.0% Education 67.4% 57.1% Poverty reduction 8.3% 14.3% Food security* 3.0% 14.3% Social cohesion 1.5% 3.6% Climate change 0.0% 0.0% Agricultural development 11.4% 10.7% Trade and exports 0.0% 0.0% Crime and violence 0.0% 0.0% Economic growth 7.6% 3.6% Law and justice 11.4% 14.3% Regulatory framework 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Local governance and institutions 1.5% 0.0% Natural resource management* 0.8% 7.1% Anti corruption 0.8% 3.6% Disaster management 0.0% 0.0% Information and communications technology 0.8% 0.0% *Significantly different between locations 97 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Water and sanitation 14.4% 14.3% Equality of opportunity 5.8% 7.1% Economic growth* 28.1% 3.6% Climate change 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% Global/regional integration 4.3% 3.6% Gender equity 3.6% 0.0% Rural development 15.8% 21.4% Urban development* 0.7% 14.3% Regulatory framework 0.7% 3.6% Local governance and institutions 2.9% 7.1% Social protection 7.9% 0.0% Law and justice 11.5% 7.1% Transport 8.6% 7.1% Crime and violence* 0.0% 3.6% Communicable/non-communicable diseases 1.4% 0.0% Information and communications technology* 2.9% 14.3% Security/stabilization/reconstruction 11.5% 0.0% Anti corruption 4.3% 7.1% Domestic private sector development 23.7% 21.4% Foreign direct investment 7.2% 3.6% Energy* 18.0% 39.3% Public sector governance/reform 13.7% 3.6% Social cohesion 3.6% 0.0% Education 23.0% 28.6% Natural resource management 10.1% 7.1% Environmental sustainability 2.2% 3.6% Health 10.8% 21.4% Agricultural development 27.3% 25.0% Disaster management 0.0% 0.0% Job creation/employment 19.4% 17.9% Financial markets* 0.0% 3.6% Trade and exports 6.5% 7.1% Food security 7.2% 3.6% *Significantly different between locations 98 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Energy 45.7% 33.3% Gender equity 2.1% 0.0% Equality of opportunity 2.1% 0.0% Global/regional integration 5.0% 0.0% Social protection* 0.0% 3.3% Climate change* 0.7% 6.7% Anti corruption 10.7% 6.7% Disaster management* 0.0% 3.3% Regional conflict and tensions* 0.0% 3.3% Rural development 13.6% 16.7% Foreign direct investment* 20.0% 3.3% Urban development 1.4% 3.3% Water and sanitation 2.1% 6.7% Trade and exports 20.7% 26.7% Information and communications technology 8.6% 10.0% Regulatory framework 1.4% 3.3% Communicable/non-communicable diseases 0.0% 0.0% Social cohesion 1.4% 0.0% Public sector governance/reform* 32.9% 13.3% Domestic private sector development* 25.0% 6.7% Job creation/employment 10.0% 3.3% Agricultural development 27.9% 36.7% Food security* 2.1% 13.3% Transport 11.4% 13.3% Security/stabilization/reconstruction 2.9% 6.7% Education* 10.0% 33.3% Natural resource management 15.0% 13.3% Environmental sustainability 0.7% 0.0% Health 1.4% 6.7% Law and justice 12.1% 10.0% Local governance and institutions 1.4% 3.3% Crime and violence* 0.0% 3.3% Financial markets 6.4% 10.0% *Significantly different between locations When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Better employment opportunities for young people 39.6% 23.8% Better employment opportunities for women 5.7% 0.0% Greater access to micro-finance for the poor 19.8% 19.0% Greater voice and participation for citizens to help ensure greater accountability 17.9% 14.3% Greater access to health and nutrition for citizens 12.3% 23.8% Better entrepreneurial opportunities 13.2% 9.5% A growing middle class 5.7% 0.0% Better opportunity for the poor who live in rural areas* 4.7% 23.8% Better opportunity for the poor who live in urban areas* 0.0% 4.8% Consistent economic growth 23.6% 14.3% More reliable social safety net 6.6% 19.0% Greater equity of fiscal policy 4.7% 4.8% Education and training that better ensure job opportunity 37.7% 33.3% Better quality public services 9.4% 0.0% Other* 0.9% 9.5% *Significantly different between locations 99 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group Bissau Other N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in Guinea-Bissau? 136 6.18 2.53 30 5.70 2.85 (1-Not familiar at all, 10-Extremely familiar) Bissau Other N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 128 6.70 2.70 29 6.59 3.01 Guinea-Bissau. (1-Not effective at all, 10-Very effective) Bissau Other N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help 113 7.57 2.41 25 7.88 2.13 Guinea-Bissau solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Social protection 2.9% 10.7% Security/stabilization/reconstruction 13.6% 17.9% Public sector governance/reform* 25.7% 3.6% Transport 16.4% 7.1% Poverty reduction 22.9% 17.9% Global/regional integration 0.0% 0.0% Gender equity* 0.0% 3.6% Crime and violence 0.7% 0.0% Rural development 7.1% 7.1% Domestic private sector development 13.6% 21.4% Foreign direct investment 2.1% 0.0% Water and sanitation 7.1% 10.7% Energy 35.0% 32.1% Social cohesion 0.7% 3.6% Job creation/employment 15.7% 7.1% Financial markets 2.1% 0.0% Urban development 0.0% 0.0% Environmental sustainability 0.7% 3.6% Equality of opportunity 0.7% 3.6% Regional conflict and tensions 0.0% 0.0% Health 31.4% 28.6% Education 57.1% 64.3% Food security 7.9% 10.7% Climate change 0.7% 0.0% Agricultural development 12.9% 21.4% Trade and exports 2.1% 0.0% Economic growth 3.6% 3.6% Law and justice 4.3% 7.1% Local governance and institutions 2.9% 3.6% Regulatory framework 0.0% 0.0% Communicable/non-communicable diseases 0.7% 0.0% Natural resource management 2.9% 0.0% Information and communications technology 1.4% 3.6% Anti corruption 1.4% 0.0% Disaster management 0.0% 0.0% *Significantly different between locations 100 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Guinea-Bissau? Greatest Value Percentage of Respondents Bissau Other Convening/facilitating 1.7% 4.8% Data 1.7% 4.8% Policy advice, studies, analyses 10.3% 9.5% Financial resources 23.9% 23.8% Capacity development 19.7% 38.1% Technical assistance 12.8% 23.8% Mobilizing third party financial resources 23.1% 4.8% Donor coordination 0.0% 0.0% Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 3.4% 0.0% Strategy formulation (e.g., PRSP assistance) 8.5% 0.0% Other 0.0% 0.0% nd 2 Greatest Value Percentage of Respondents Bissau Other Convening/facilitating 0.9% 0.0% Data 1.7% 0.0% Policy advice, studies, analyses 13.7% 5.0% Financial resources 11.1% 10.0% Capacity development 22.2% 5.0% Technical assistance 14.5% 25.0% Mobilizing third party financial resources 19.7% 35.0% Donor coordination 2.6% 0.0% Linkage to non-Bank expertise (e.g., South-South knowledge sharing)* 1.7% 10.0% Strategy formulation (e.g., PRSP assistance) 12.0% 15.0% Other* 0.0% 5.0% *Significantly different between locations How effectively do the World Bank Group’s activities below support Guinea-Bissau’s efforts to achieve development results? (1-Not effective at all, 10-Very effective) Bissau Other N Mean SD N Mean SD Convening/facilitating* 62 6.19 2.32 15 4.73 2.96 Data 64 6.80 2.18 17 5.59 2.83 Policy advice, studies, analyses 91 7.31 2.12 24 6.79 3.11 Financial resources* 93 8.06 1.94 21 6.95 2.85 Technical assistance 99 7.36 2.44 20 7.55 2.14 Mobilizing third party financial resources 87 7.29 2.34 22 7.95 2.34 Donor coordination* 76 7.08 2.55 18 5.61 2.85 Linkage to non-Bank expertise (i.e., South-South knowledge sharing)* 73 7.08 2.43 12 5.00 3.49 Strategy formulation (e.g., PRSP assistance) 102 7.96 2.08 16 8.13 2.36 *Significantly different between locations 101 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) The World Bank Group can provide capacity building support in a number of ways in Guinea-Bissau. To which degree would Guinea-Bissau benefit, if capacity building were to support...? (1-To no degree at all, 10-To a very significant degree) Bissau Other N Mean SD N Mean SD Groups outside of government to help them more effectively engage and participate in 118 8.19 2.13 25 8.52 2.73 development efforts The public sector, related to implementation of specific development projects on the 116 8.28 2.04 24 8.04 2.49 ground The public sector, related to changing institutions* 101 8.00 1.85 13 5.69 3.30 The private sector, related to institutional and policy change 108 8.65 1.58 19 8.42 2.27 *Significantly different between locations How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Bissau Other N Mean SD N Mean SD Project implementation 91 7.77 2.15 20 7.55 2.89 Citizen engagement 68 6.90 2.57 22 7.09 2.74 Policy design 83 7.80 2.26 20 7.80 2.80 When thinking about how to improve capacity building in Guinea-Bissau to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important at all, 10-Very important) Bissau Other N Mean SD N Mean SD Project implementation 102 8.47 1.85 22 8.32 2.40 Citizen engagement 91 8.15 2.21 18 7.28 2.47 Policy design 103 8.48 2.06 21 8.57 2.20 Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Staff too inaccessible 4.5% 13.8% Not exploring alternative policy options 6.7% 3.4% Not adequately sensitive to political/social realities in Guinea-Bissau 15.7% 10.3% Not enough public disclosure of its work 22.4% 37.9% Arrogant in its approach 0.7% 3.4% Not aligned with country priorities 7.5% 17.2% The credibility of its knowledge/data 1.5% 0.0% World Bank Group’s processes too complex 21.6% 13.8% Not willing to honestly criticize policies and reform efforts in the country 6.7% 3.4% Too influenced by developed countries 8.2% 6.9% Imposing technocratic solutions without regard to political realities 14.9% 13.8% World Bank Group’s processes too slow 17.9% 6.9% Too bureaucratic in its operational policies and procedures 20.1% 10.3% Not aligned with other donors’ work 0.7% 0.0% Not collaborating enough with non-state actors 9.0% 6.9% Not client focused 2.2% 3.4% Its advice and strategies do not lend themselves to practical problem solving 4.5% 6.9% Not focused enough on issues that are unique to post-conflict countries 8.2% 3.4% Inadequate number of World Bank Group staff members located in the country 8.2% 3.4% Other* 0.7% 17.2% Don’t know 9.0% 6.9% *Significantly different between locations 102 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Capacity development 61.8% 42.9% Policy based lending/budget support to the Government 30.5% 25.0% Knowledge products/services* 3.8% 17.9% Investment lending 34.4% 35.7% Technical assistance 23.7% 25.0% Trust Fund management 3.8% 7.1% Co-financing arrangements (i.e., with other donors) 16.0% 3.6% Sector-wide approaches 8.4% 10.7% Emergency Recovery lending 9.2% 7.1% Other* 0.8% 14.3% Don’t know 2.3% 3.6% *Significantly different between locations In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Academia/think tanks/research institutes 23.4% 31.0% Donor community 10.2% 6.9% Media 6.6% 3.4% NGOs 40.1% 27.6% Local Government 18.2% 27.6% Private sector 35.0% 27.6% Parliament 2.2% 0.0% Community Based Organizations (CBOs) 20.4% 24.1% Beneficiaries 8.0% 0.0% Foundations 1.5% 0.0% Faith based organizations* 2.2% 10.3% UN and regional peace keeping forces* 1.5% 10.3% Emerging donors 2.9% 3.4% UN agencies 6.6% 3.4% Regional organizations (e.g., CEDEAO, UEMOA, BOAD) 16.8% 10.3% Other* 0.7% 10.3% Don’t know 0.7% 0.0% *Significantly different between locations To what extent do you agree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Bissau Other N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in Guinea- 119 7.39 2.67 25 7.16 2.98 Bissau The World Bank Group’s work is aligned with what I consider the development 99 6.89 2.42 22 6.64 2.87 priorities for Guinea-Bissau The World Bank Group supports programs and strategies that are realistic for Guinea- 108 6.83 2.49 19 6.58 2.93 Bissau The World Bank Group treats clients and stakeholders in Guinea-Bissau with respect 86 7.73 2.50 13 8.54 2.22 103 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Bissau Other N Mean SD N Mean SD Responsiveness 80 6.91 2.51 23 7.39 3.24 Flexibility (in terms of the institution’s products and services) 78 6.41 2.27 16 6.13 3.34 Flexibility (in terms of changing country circumstances) 84 6.24 2.53 15 6.13 3.20 Being inclusive* 79 6.61 2.32 15 4.60 3.36 Openness* 84 7.10 2.19 17 5.00 2.83 Staff accessibility 81 6.48 2.48 17 5.24 3.01 Straightforwardness and honesty 87 7.72 2.09 20 8.20 2.38 Ease of access to the people at the World Bank Group who are making decisions 77 6.22 2.75 18 5.28 3.34 important to my work Collaboration with civil society 81 7.09 2.55 24 7.13 3.40 Collaboration with the UN 68 8.65 1.44 16 8.50 2.68 Collaboration with the Government 106 8.41 1.91 22 7.55 2.50 Collaboration with other donors and development partners 76 8.21 1.86 11 8.27 1.85 Collaboration with the private sector 94 7.27 2.62 21 7.81 2.46 The speed in which it gets things accomplished on the ground 87 5.53 2.70 17 5.76 3.35 Being a long-term partner 92 8.96 1.55 17 8.76 1.60 *Significantly different between locations To be a more effective development partner in Guinea-Bissau, do you believe that the World Bank Group should have… ? (Select only ONE response) Percentage of Respondents Bissau Other More local presence 86.4% 81.5% The current level of local presence is adequate 10.6% 7.4% Less local presence 1.5% 11.1% Don't know 1.5% 0.0% In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Bissau Other More effective collaboration 14.6% 34.6% The same level of effective collaboration 16.2% 7.7% Less effective collaboration 23.1% 26.9% Don't know 46.2% 30.8% 104 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other The World Bank Group does not do adequate follow through/follow-up 23.2% 36.7% There is not an adequate level of citizen/civil society participation 27.5% 26.7% The World Bank Group is not sensitive enough to political/social realities on the ground 19.6% 26.7% Lack of/inadequate levels of capacity in Government 29.7% 43.3% Poor donor coordination 14.5% 6.7% The World Bank Group works too slowly 29.0% 33.3% The Government works inefficiently 34.8% 26.7% Political pressures and obstacles 18.8% 16.7% Reforms are not well thought out in light of country challenges 31.2% 33.3% Ongoing conflict and instability* 60.1% 26.7% Inadequate funding 8.0% 3.3% Other* 0.7% 10.0% *Significantly different between locations 105 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Guinea-Bissau? (1-Not important at all, 10-Very important) Bissau Other N Mean SD N Mean SD Anti corruption 104 8.00 2.76 21 7.76 2.84 Information and communications technology 98 7.98 2.22 20 8.40 2.19 Transport 106 8.48 2.18 20 7.80 3.16 Crime and violence 93 6.53 2.90 16 7.06 2.24 Regional conflict and tensions 89 5.69 2.76 14 4.14 2.57 Law and justice 98 8.00 2.34 18 7.72 2.61 Urban development 95 7.94 2.06 18 8.94 1.47 Environmental sustainability 91 8.08 2.03 21 8.67 1.53 Regulatory framework 82 7.20 2.37 13 6.54 2.57 Communicable/non-communicable diseases 91 7.76 2.14 19 8.79 1.58 Poverty reduction 108 9.15 1.55 24 9.17 1.27 Gender equity 99 7.66 2.55 20 7.55 2.31 Domestic private sector development 111 8.65 2.01 21 9.38 1.36 Foreign direct investment 85 7.54 2.72 17 8.29 2.71 Local governance and institutions 96 7.58 2.44 15 7.67 2.72 Water and sanitation 102 8.75 1.85 22 8.50 2.15 Trade and exports 93 7.14 2.56 22 7.73 2.73 Economic growth 108 8.49 2.17 17 7.88 2.93 Energy 108 8.94 1.95 20 8.05 2.98 Disaster management 82 6.05 2.68 13 6.31 3.15 Public sector governance/reform 97 8.68 2.17 13 7.54 2.15 Job creation/employment 99 8.04 2.37 19 8.47 2.17 Social cohesion 89 6.79 2.65 16 7.44 3.08 Financial markets 92 7.38 2.33 14 7.86 2.48 Equality of opportunity 90 7.27 2.60 17 7.53 2.53 Health 105 8.95 1.57 23 9.04 1.58 Rural development 100 8.44 1.99 21 8.95 2.06 Global/regional integration 84 7.32 2.46 18 7.94 2.13 Food security 97 8.26 2.18 20 8.20 2.44 Education 112 9.12 1.67 25 9.48 1.42 Security/stabilization/reconstruction 90 7.78 2.28 17 7.71 2.54 Social protection 88 7.20 2.35 16 8.06 2.59 Climate change 91 7.32 2.27 16 7.44 3.05 Agricultural development 101 8.95 1.65 22 9.00 2.20 Natural resource management 101 8.11 2.49 19 8.11 3.25 106 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Bissau Other N Mean SD N Mean SD Anti corruption 64 4.86 2.76 13 4.38 3.31 Information and communications technology 59 6.24 2.69 14 5.50 3.78 Transport 66 6.17 2.45 16 5.94 3.13 Crime and violence* 51 5.16 2.74 13 3.15 1.68 Regional conflict and tensions 50 5.22 2.91 13 4.46 2.99 Law and justice 61 5.49 2.75 14 5.07 2.43 Urban development 57 6.07 2.52 15 6.00 3.07 Environmental sustainability 57 6.53 2.31 12 5.75 3.11 Regulatory framework 54 5.72 2.44 14 4.43 2.10 Communicable/non-communicable diseases 63 7.02 2.14 17 7.06 2.84 Poverty reduction 78 7.24 2.35 22 6.45 2.67 Gender equity* 64 6.33 2.54 15 4.80 3.14 Domestic private sector development 78 6.65 2.65 17 8.00 2.52 Foreign direct investment 50 5.64 2.70 12 4.50 2.81 Local governance and institutions 63 5.92 2.67 14 5.57 3.48 Water and sanitation 72 6.54 2.40 20 6.85 2.80 Trade and exports 59 6.12 2.49 14 5.86 2.82 Economic growth 76 6.57 2.52 15 6.73 2.99 Energy 86 6.80 2.73 17 7.12 3.00 Disaster management 47 5.09 2.61 11 4.36 3.07 Public sector governance/reform 74 6.61 2.66 14 5.29 2.97 Job creation/employment 61 5.56 2.82 18 6.11 3.60 Social cohesion 58 5.34 2.89 14 5.86 2.38 Financial markets 55 6.15 2.80 13 6.85 1.99 Equality of opportunity 57 5.67 2.86 15 5.07 2.79 Health 83 7.17 2.38 20 7.25 2.79 Rural development 69 6.90 2.61 16 5.69 2.89 Global/regional integration 55 6.13 2.59 13 4.62 2.66 Food security 67 6.78 2.28 19 6.47 3.03 Education 92 7.30 2.45 20 8.25 2.07 Security/stabilization/reconstruction 62 6.10 2.60 12 6.58 3.48 Social protection 55 5.13 2.65 12 5.92 3.06 Climate change 56 5.96 2.41 11 5.36 2.73 Agricultural development 70 6.86 2.53 20 6.30 3.21 Natural resource management 57 5.53 2.99 13 5.08 3.33 *Significantly different between locations Where are the World Bank Group’s decisions made primarily that support the program in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Bissau Other At the Headquarters (in Washington D.C.) 66.2% 56.7% In the country 5.1% 0.0% Don't know 28.7% 43.3% 107 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) Bissau Other N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development 131 7.31 2.49 26 7.31 2.33 results in Guinea-Bissau? To what extent does the World Bank Group help to build/strengthen existing country 123 7.31 2.57 26 6.81 3.07 systems in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Bissau Other N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of Guinea-Bissau 114 5.60 2.64 22 5.82 2.87 The World Bank Group meets Guinea-Bissau’s needs for knowledge services 113 5.76 2.69 23 6.52 2.84 Bissau Other N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work 84 6.68 2.41 19 6.47 2.86 in real time in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents Bissau Other Weekly 6.1% 6.9% Monthly 18.9% 17.2% A few times a year 50.0% 31.0% Rarely 17.4% 31.0% Never 7.6% 13.8% In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Bissau Other N Mean SD N Mean SD Are timely 85 5.95 2.42 17 5.35 3.02 Include appropriate level of stakeholder involvement during preparation 80 6.43 2.18 17 5.24 2.66 Are relevant to Guinea-Bissau's development priorities 104 7.21 2.47 21 7.57 2.31 Lead to practical solutions 91 6.44 2.45 17 6.59 2.53 Are accessible (well written and easy to understand) 95 6.54 2.40 17 6.65 2.94 Are source of relevant information on global good practices 95 7.68 2.01 20 7.15 2.74 Enhance your knowledge and/or skills 96 7.36 2.36 19 7.32 2.58 Are adequately disseminated 88 5.66 2.43 18 5.06 3.06 Are translated enough into local language 94 5.26 2.75 18 4.78 3.62 Are adaptable to Guinea-Bissau’s specific development challenges and country 102 6.35 2.62 23 6.74 2.80 circumstances 108 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 D. The World Bank Group’s Knowledge Work and Activities (continued) Bissau Other N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s 122 7.48 2.47 26 7.54 2.50 knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge 120 7.49 2.41 26 7.27 2.52 work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent does each of the following aspects of the World Bank Group’s technical assistance/advisory work contribute to solving Guinea-Bissau’s development challenges? (1-To no degree at all, 10-To a very significant degree) Bissau Other N Mean SD N Mean SD Conceptualization 106 7.29 2.14 23 7.13 2.69 Design 104 7.30 2.09 25 7.56 2.38 Implementation 114 7.40 2.33 20 7.80 2.69 Evaluation* 104 7.45 2.08 22 8.50 2.24 *Significantly different between locations To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Bissau Other N Mean SD N Mean SD The World Bank Group disburses funds promptly 113 5.92 2.95 17 5.06 3.61 The World Bank Group effectively monitors and evaluates the projects and programs it 115 5.43 3.17 23 6.35 2.82 supports The World Bank Group’s approvals and reviews are done in a timely fashion 105 5.71 2.73 19 6.00 3.38 The World Bank Group’s “Safeguard Policy� requirements are reasonable 81 5.19 2.68 19 5.84 2.95 The World Bank Group’s conditions on its lending are reasonable 86 5.20 2.62 17 5.53 3.39 The World Bank Group takes decisions quickly in Guinea-Bissau 94 5.89 2.67 17 6.24 3.51 Working with the World Bank Group increases Guinea-Bissau’s institutional capacity 116 5.34 3.24 26 4.85 3.22 The World Bank Group ensures consistency and continuity through staff changes 82 5.10 2.68 20 5.50 3.25 Where country systems are adequate, the World Bank Group makes appropriate use 88 4.84 2.85 17 5.35 2.45 of them The World Bank Group provides effective implementation support 109 5.25 2.98 22 6.45 3.10 Which of the following best describes the way the World Bank Group operates in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Bissau Other The World Bank Group takes too much risk in Guinea-Bissau 11.0% 6.7% The World Bank Group does not take enough risk in Guinea-Bissau 26.0% 40.0% The World Bank Group’s approach to risk is appropriate 32.0% 20.0% Don't know 31.0% 33.3% Bissau Other N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in Guinea- 86 4.64 2.99 21 4.81 3.47 Bissau? (1-To no degree at all, 10-To a very significant degree) 109 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s economy 20.0% 13.3% Collaborate more effectively with Government clients* 23.7% 6.7% Offer more innovative financial products 16.3% 6.7% Improve the competitiveness of its financing compared to markets 16.3% 13.3% Reach out more to groups outside of Government 20.7% 26.7% Improve the quality of its experts as related to Guinea-Bissau’s specific challenges* 17.0% 36.7% Offer more innovative knowledge services* 7.4% 20.0% Ensure greater selectivity in its work 1.5% 3.3% Increase the level of capacity development in the country 20.0% 33.3% Reduce the complexity of obtaining World Bank Group financing* 27.4% 6.7% Work faster 12.6% 6.7% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 14.8% 10.0% Other* 0.7% 13.3% *Significantly different between locations When considering the combination of services that the World Bank Group offers in Guinea-Bissau, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Guinea- Bissau? (Select only ONE response)* Percentage of Respondents Bissau Other Financial services 46.3% 51.9% Knowledge products 23.6% 37.0% Convening services 0.0% 3.7% None of the above 0.8% 0.0% The combination is appropriate for Guinea-Bissau 25.2% 0.0% Don't know 4.1% 7.4% *Significantly different between locations Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Social safety nets 20.3% 30.8% Public financial management* 71.9% 38.5% Reducing violence 3.1% 7.7% Access to justice systems 19.5% 26.9% Security mechanisms 1.6% 7.7% Conflict resolution mechanisms 3.9% 7.7% Access to basic services 39.1% 38.5% Capacity of state institutions* 46.1% 23.1% Jobs 23.4% 38.5% Improving livelihoods 34.4% 19.2% Social cohesion 5.5% 11.5% Stimulating dialogue to promote peace and stability 27.3% 38.5% *Significantly different between locations 110 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau (continued) Which THREE areas below would benefit most from other donors in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Social safety nets 31.6% 20.8% Public financial management 15.8% 25.0% Reducing violence 26.3% 33.3% Access to justice systems 31.6% 20.8% Security mechanisms 26.3% 20.8% Conflict resolution mechanisms 21.1% 25.0% Access to basic services 20.2% 12.5% Capacity of state institutions 14.9% 25.0% Jobs 21.9% 29.2% Improving livelihoods 20.2% 16.7% Social cohesion 18.4% 12.5% Stimulating dialogue to promote peace and stability 45.6% 37.5% What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Bissau Other Share more information about the World Bank Group’s activities, products, and 53.2% 61.5% knowledge Collaborate on analysis, assessments and planning, including on rapid assessments on 61.1% 46.2% emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s 75.4% 65.4% comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation and cross- 42.1% 34.6% financing Organize more joint meetings and missions with the UN 36.5% 42.3% Involve UN experts to a greater degree in World Bank Group activities 21.4% 11.5% Other* 1.6% 11.5% *Significantly different between locations G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Local newspapers 35.2% 51.7% International newspapers* 32.0% 6.9% Local radio* 28.9% 48.3% International radio 11.7% 10.3% Local television 8.6% 20.7% International television 7.0% 0.0% Periodicals 7.0% 3.4% Internet* 53.1% 27.6% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 2.3% 3.4% Blogs 7.0% 13.8% Mobile phones 3.9% 0.0% Instant messaging 2.3% 0.0% Other* 4.7% 17.2% *Significantly different between locations 111 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Blogs* 1.6% 14.8% Direct contact with World Bank Group 43.5% 40.7% e-Newsletters 24.2% 22.2% Instant messaging 4.8% 3.7% World Bank Group’s seminars/workshops/conferences* 46.8% 14.8% World Bank Group’s publications and other written materials* 37.9% 14.8% Mobile phones* 4.0% 29.6% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 7.3% 7.4% World Bank Group’s website 24.2% 29.6% Other* 2.4% 14.8% *Significantly different between locations Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not on a list of exceptions? Percentage of Respondents Bissau Other Yes 18.5% 20.0% No 81.5% 80.0% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents Bissau Other Yes 10.3% 22.2% No 89.7% 77.8% Were you able to obtain this information? Percentage of Respondents Bissau Other Yes 92.3% 75.0% No 7.7% 25.0% Do you have access to the Internet?* Percentage of Respondents Bissau Other Yes 90.4% 56.0% No 9.6% 44.0% *Significantly different between locations Do you use/have you used the World Bank Group website? Percentage of Respondents Bissau Other Yes 45.7% 28.0% No 54.3% 72.0% Which do you primarily use? Percentage of Respondents Bissau Other The World Bank Group’s country website 43.2% 40.0% The World Bank Group’s main website 56.8% 60.0% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents Bissau Other High speed 63.6% 65.0% Dial-up 36.4% 35.0% 112 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Bissau Other N Mean SD N Mean SD I use/consult World Bank Group’s data more often than I did a few years ago 102 5.49 3.01 22 4.59 3.08 I find the World Bank Group’s websites easy to navigate 85 6.22 2.65 19 5.11 3.74 I find the information on the World Bank Group’s websites useful* 85 7.27 2.58 20 5.75 3.43 The World Bank Group’s social media channels are valuable sources of information 65 7.58 2.82 19 4.11 3.67 about the institution* When I need information from the World Bank Group I know how to find it 88 7.09 2.72 19 6.79 3.29 The World Bank Group is responsive to my information requests and inquiries 73 6.29 3.14 20 6.40 3.17 *Significantly different between locations H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country? Percentage of Respondents Bissau Other Yes 44.1% 50.0% No 55.9% 50.0% Which of the following agencies of the World Bank Group do you primarily engage with in Guinea-Bissau? (Select only ONE response)* Percentage of Respondents Bissau Other The World Bank (IDA) 78.6% 51.9% The International Finance Corporation (IFC) 8.7% 18.5% The Multilateral Investment Guarantee Agency (MIGA) 4.9% 11.1% Other 7.8% 18.5% *Significantly different between locations Do your projects involve both the World Bank and the IFC?* Percentage of Respondents Bissau Other Yes 25.6% 52.4% No 74.4% 47.6% *Significantly different between locations If yes, what was your view on the two institutions working together in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Bissau Other Working well together 37.0% 20.0% Collaborating but needs improvement 51.9% 53.3% In conflict 0.0% 6.7% Other 3.7% 13.3% Don't know 7.4% 6.7% Which of the following describes most of your exposure to the World Bank Group in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Bissau Other Observer (i.e., follow in media, discuss in informal conversations, etc.) 32.5% 52.4% Use World Bank Group reports/data 26.5% 23.8% Engage in World Bank Group related/sponsored events/activities 35.0% 42.9% Collaborate as part of my professional duties 41.0% 33.3% Use World Bank Group website for information, data, research, etc. 24.8% 19.0% *Significantly different between locations 113 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix D: Responses to All Questions by Levels of Collaboration Stakeholders who professionally collaborate/work with the World Bank Group N=77  Stakeholders who do NOT professionally collaborate/work with the World Bank Group N=92 A. General Issues facing Guinea-Bissau In general would you say that Guinea-Bissau is headed in ...? Percentage of Respondents Collaborators Non-collaborators The right direction 57.9% 59.0% The wrong direction 19.3% 10.3% Not sure 22.8% 30.8% Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Social protection 4.1% 3.5% Transport 5.4% 12.9% Security/stabilization/reconstruction 32.4% 40.0% Public sector governance/reform 23.0% 23.5% Global/regional integration 0.0% 0.0% Gender equity 1.4% 2.4% Domestic private sector development 12.2% 14.1% Foreign direct investment 2.7% 1.2% Water and sanitation 8.1% 3.5% Energy 41.9% 37.6% Regional conflict and tensions 0.0% 1.2% Job creation/employment 9.5% 9.4% Rural development 8.1% 7.1% Financial markets 0.0% 0.0% Urban development 1.4% 0.0% Environmental sustainability 1.4% 2.4% Equality of opportunity 1.4% 1.2% Health 24.3% 22.4% Education 67.6% 64.7% Poverty reduction 8.1% 10.6% Food security 4.1% 7.1% Social cohesion 4.1% 1.2% Climate change 0.0% 0.0% Agricultural development 10.8% 9.4% Trade and exports 0.0% 0.0% Crime and violence 0.0% 0.0% Economic growth 6.8% 7.1% Law and justice 12.2% 14.1% Regulatory framework 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Local governance and institutions 0.0% 2.4% Natural resource management 4.1% 0.0% Anti corruption 1.4% 1.2% Disaster management 0.0% 0.0% Information and communications technology 1.4% 0.0% 114 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Water and sanitation 12.0% 13.2% Equality of opportunity 5.3% 6.6% Economic growth 21.3% 27.5% Climate change 0.0% 0.0% Regional conflict and tensions 1.3% 0.0% Global/regional integration 5.3% 2.2% Gender equity* 0.0% 5.5% Rural development 16.0% 16.5% Urban development 5.3% 1.1% Regulatory framework 0.0% 2.2% Local governance and institutions 2.7% 3.3% Social protection 6.7% 7.7% Law and justice 13.3% 8.8% Transport 9.3% 7.7% Crime and violence 0.0% 0.0% Communicable/non-communicable diseases 1.3% 2.2% Information and communications technology 5.3% 3.3% Security/stabilization/reconstruction 13.3% 6.6% Anti corruption 5.3% 5.5% Domestic private sector development 24.0% 24.2% Foreign direct investment 6.7% 6.6% Energy 17.3% 23.1% Public sector governance/reform 14.7% 12.1% Social cohesion 1.3% 4.4% Education 21.3% 26.4% Natural resource management 10.7% 8.8% Environmental sustainability 2.7% 2.2% Health 13.3% 13.2% Agricultural development 26.7% 26.4% Disaster management 0.0% 0.0% Job creation/employment 21.3% 18.7% Financial markets 0.0% 1.1% Trade and exports 5.3% 5.5% Food security 5.3% 7.7% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 115 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 A. General Issues facing Guinea-Bissau (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Energy 45.5% 42.4% Gender equity 1.3% 2.2% Equality of opportunity 2.6% 2.2% Global/regional integration 1.3% 5.4% Social protection 0.0% 1.1% Climate change 2.6% 1.1% Anti corruption 7.8% 10.9% Disaster management 1.3% 0.0% Regional conflict and tensions 0.0% 1.1% Rural development 9.1% 18.5% Foreign direct investment 19.5% 16.3% Urban development 2.6% 1.1% Water and sanitation 2.6% 5.4% Trade and exports 16.9% 22.8% Information and communications technology* 14.3% 3.3% Regulatory framework 2.6% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Social cohesion 1.3% 1.1% Public sector governance/reform 28.6% 29.3% Domestic private sector development 20.8% 21.7% Job creation/employment 7.8% 10.9% Agricultural development 27.3% 33.7% Food security 5.2% 2.2% Transport 10.4% 12.0% Security/stabilization/reconstruction 5.2% 2.2% Education 14.3% 16.3% Natural resource management 19.5% 10.9% Environmental sustainability 1.3% 0.0% Health 2.6% 3.3% Law and justice 13.0% 10.9% Local governance and institutions 2.6% 0.0% Crime and violence 1.3% 0.0% Financial markets 3.9% 8.7% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Better employment opportunities for young people 37.7% 37.7% Better employment opportunities for women 5.7% 5.8% Greater access to micro-finance for the poor 17.0% 21.7% Greater voice and participation for citizens to help ensure greater accountability 13.2% 20.3% Greater access to health and nutrition for citizens 11.3% 15.9% Better entrepreneurial opportunities 13.2% 11.6% A growing middle class 5.7% 2.9% Better opportunity for the poor who live in rural areas 7.5% 7.2% Better opportunity for the poor who live in urban areas 1.9% 0.0% Consistent economic growth 24.5% 20.3% More reliable social safety net 11.3% 7.2% Greater equity of fiscal policy 5.7% 4.3% Education and training that better ensure job opportunity 39.6% 34.8% Better quality public services 5.7% 11.6% Other 0.0% 1.4% 116 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in Guinea-Bissau?* 76 6.50 2.47 88 5.69 2.62 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 74 6.68 2.76 80 6.71 2.74 Guinea-Bissau. (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help 66 7.53 2.16 69 7.78 2.50 Guinea-Bissau solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Social protection 0.0% 4.4% Security/stabilization/reconstruction 17.1% 12.2% Public sector governance/reform 22.4% 21.1% Transport 11.8% 17.8% Poverty reduction 19.7% 25.6% Global/regional integration 0.0% 0.0% Gender equity 0.0% 0.0% Crime and violence 0.0% 1.1% Rural development 3.9% 8.9% Domestic private sector development 13.2% 15.6% Foreign direct investment 3.9% 0.0% Water and sanitation 7.9% 6.7% Energy 38.2% 33.3% Social cohesion 1.3% 1.1% Job creation/employment 15.8% 14.4% Financial markets 1.3% 1.1% Urban development 0.0% 0.0% Environmental sustainability 0.0% 2.2% Equality of opportunity 1.3% 1.1% Regional conflict and tensions 0.0% 0.0% Health 32.9% 32.2% Education 56.6% 60.0% Food security 7.9% 7.8% Climate change 0.0% 1.1% Agricultural development 11.8% 15.6% Trade and exports 0.0% 3.3% Economic growth 6.6% 1.1% Law and justice 6.6% 3.3% Local governance and institutions 5.3% 1.1% Regulatory framework 0.0% 0.0% Communicable/non-communicable diseases 0.0% 1.1% Natural resource management 2.6% 3.3% Information and communications technology 1.3% 2.2% Anti corruption 2.6% 0.0% Disaster management 0.0% 0.0% 117 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Guinea-Bissau? Greatest Value Percentage of Respondents Collaborators Non-collaborators Convening/facilitating 0.0% 2.5% Data 1.8% 2.5% Policy advice, studies, analyses 8.8% 10.1% Financial resources 22.8% 22.8% Capacity development 24.6% 17.7% Technical assistance 8.8% 19.0% Mobilizing third party financial resources 26.3% 19.0% Donor coordination 0.0% 0.0% Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 3.5% 2.5% Strategy formulation (e.g., PRSP assistance) 12.3% 5.1% Other 0.0% 0.0% nd 2 Greatest Value Percentage of Respondents Collaborators Non-collaborators Convening/facilitating 1.9% 0.0% Data 1.9% 1.3% Policy advice, studies, analyses 9.4% 15.0% Financial resources 15.1% 7.5% Capacity development 15.1% 23.8% Technical assistance* 26.4% 8.8% Mobilizing third party financial resources* 11.3% 28.8% Donor coordination 3.8% 2.5% Linkage to non-Bank expertise (e.g., South-South knowledge sharing) 3.8% 1.3% Strategy formulation (e.g., PRSP assistance) 11.3% 11.3% Other 0.0% 0.0% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally How effectively do the World Bank Group’s activities below support Guinea-Bissau’s efforts to achieve development results? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Convening/facilitating 33 5.61 2.85 41 6.00 2.29 Data 37 6.11 2.51 42 6.95 2.17 Policy advice, studies, analyses 53 7.17 2.19 60 7.30 2.55 Financial resources 55 7.85 2.19 59 8.08 1.92 Technical assistance 60 7.43 2.56 58 7.55 2.19 Mobilizing third party financial resources 52 7.23 2.47 54 7.59 2.05 Donor coordination 42 6.79 2.61 51 6.80 2.73 Linkage to non-Bank expertise (i.e., South-South knowledge sharing) 37 6.68 2.32 45 6.78 2.97 Strategy formulation (e.g., PRSP assistance) 57 7.98 2.10 59 8.02 2.19 118 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) The World Bank Group can provide capacity building support in a number of ways in Guinea-Bissau. To which degree would Guinea-Bissau benefit, if capacity building were to support...? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Groups outside of government to help them more effectively engage and participate in 69 8.43 2.11 74 8.19 2.24 development efforts The public sector, related to implementation of specific development projects on the 62 8.32 2.16 75 8.24 2.07 ground The public sector, related to changing institutions 52 7.73 2.37 61 7.92 1.90 The private sector, related to institutional and policy change 54 8.69 1.62 70 8.53 1.70 How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Project implementation 57 7.75 2.37 53 7.94 1.94 Citizen engagement 41 6.66 2.60 46 7.41 2.47 Policy design 47 7.64 2.34 52 8.08 2.25 When thinking about how to improve capacity building in Guinea-Bissau to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important at all, 10-Very important) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Project implementation 57 8.44 1.82 64 8.53 1.98 Citizen engagement 49 7.61 2.52 56 8.25 2.23 Policy design 57 8.40 2.18 66 8.39 2.19 Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Staff too inaccessible 5.3% 8.0% Not exploring alternative policy options 5.3% 6.9% Not adequately sensitive to political/social realities in Guinea-Bissau* 8.0% 19.5% Not enough public disclosure of its work 28.0% 21.8% Arrogant in its approach 0.0% 2.3% Not aligned with country priorities 8.0% 9.2% The credibility of its knowledge/data 1.3% 1.1% World Bank Group’s processes too complex 24.0% 18.4% Not willing to honestly criticize policies and reform efforts in the country* 10.7% 2.3% Too influenced by developed countries* 2.7% 12.6% Imposing technocratic solutions without regard to political realities 16.0% 13.8% World Bank Group’s processes too slow 16.0% 19.5% Too bureaucratic in its operational policies and procedures 26.7% 14.9% Not aligned with other donors’ work 1.3% 0.0% Not collaborating enough with non-state actors 12.0% 5.7% Not client focused 2.7% 2.3% Its advice and strategies do not lend themselves to practical problem solving* 9.3% 1.1% Not focused enough on issues that are unique to post-conflict countries 8.0% 6.9% Inadequate number of World Bank Group staff members located in the country 10.7% 4.6% Other* 5.3% 0.0% Don’t know* 0.0% 13.8% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 119 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Capacity development 61.1% 55.2% Policy based lending/budget support to the Government 30.6% 29.9% Knowledge products/services 9.7% 3.4% Investment lending* 26.4% 42.5% Technical assistance 22.2% 25.3% Trust Fund management 4.2% 5.7% Co-financing arrangements (i.e., with other donors) 11.1% 16.1% Sector-wide approaches 11.1% 5.7% Emergency Recovery lending 12.5% 8.0% Other 2.8% 1.1% Don’t know 2.8% 1.1% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Academia/think tanks/research institutes* 16.2% 31.1% Donor community 12.2% 7.8% Media 4.1% 10.0% NGOs 31.1% 44.4% Local Government 28.4% 16.7% Private sector 29.7% 35.6% Parliament 0.0% 3.3% Community Based Organizations (CBOs) 21.6% 20.0% Beneficiaries 10.8% 3.3% Foundations 2.7% 1.1% Faith based organizations 5.4% 3.3% UN and regional peace keeping forces 2.7% 2.2% Emerging donors 1.4% 4.4% UN agencies 9.5% 3.3% Regional organizations (e.g., CEDEAO, UEMOA, BOAD) 20.3% 11.1% Other 0.0% 1.1% Don’t know 0.0% 0.0% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally To what extent do you agree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in Guinea- 66 7.95 2.32 75 7.00 2.94 Bissau* The World Bank Group’s work is aligned with what I consider the development 51 6.92 2.39 67 6.85 2.62 priorities for Guinea-Bissau The World Bank Group supports programs and strategies that are realistic for Guinea- 58 6.97 2.53 65 6.75 2.59 Bissau The World Bank Group treats clients and stakeholders in Guinea-Bissau with respect 48 8.08 2.11 51 7.53 2.78 *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 120 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Responsiveness 45 7.09 2.34 55 6.80 2.96 Flexibility (in terms of the institution’s products and services) 41 5.98 2.16 53 6.49 2.69 Flexibility (in terms of changing country circumstances) 42 5.93 2.34 56 6.30 2.85 Being inclusive 39 6.31 2.26 53 6.23 2.86 Openness 44 6.82 2.27 56 6.68 2.58 Staff accessibility 43 6.79 2.48 56 5.91 2.66 Straightforwardness and honesty 50 7.88 2.34 56 7.80 1.99 Ease of access to the people at the World Bank Group who are making decisions 44 6.07 2.94 49 5.94 2.85 important to my work Collaboration with civil society 46 7.11 2.65 60 7.15 2.82 Collaboration with the UN 37 8.68 1.45 47 8.60 1.94 Collaboration with the Government 60 8.55 1.77 69 8.16 2.17 Collaboration with other donors and development partners 42 8.17 1.87 45 8.33 1.85 Collaboration with the private sector 52 7.77 2.41 60 7.07 2.72 The speed in which it gets things accomplished on the ground 46 5.76 2.46 57 5.30 3.07 Being a long-term partner 47 9.21 1.18 60 8.73 1.78 To be a more effective development partner in Guinea-Bissau, do you believe that the World Bank Group should have… ? (Select only ONE response) Percentage of Respondents Collaborators Non-collaborators More local presence 87.3% 82.8% The current level of local presence is adequate 7.0% 12.6% Less local presence 5.6% 1.1% Don't know 0.0% 3.4% In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in Guinea-Bissau? (Select only ONE response)* Percentage of Respondents Collaborators Non-collaborators More effective collaboration 17.9% 19.5% The same level of effective collaboration 22.4% 10.3% Less effective collaboration 29.9% 19.5% Don't know 29.9% 50.6% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 121 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators The World Bank Group does not do adequate follow through/follow-up 27.3% 23.1% There is not an adequate level of citizen/civil society participation 29.9% 27.5% The World Bank Group is not sensitive enough to political/social realities on the ground 19.5% 20.9% Lack of/inadequate levels of capacity in Government 36.4% 28.6% Poor donor coordination 9.1% 16.5% The World Bank Group works too slowly 28.6% 34.1% The Government works inefficiently 32.5% 36.3% Political pressures and obstacles 23.4% 13.2% Reforms are not well thought out in light of country challenges 28.6% 34.1% Ongoing conflict and instability 48.1% 58.2% Inadequate funding* 11.7% 3.3% Other 1.3% 0.0% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 122 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Guinea-Bissau? (1-Not important at all, 10-Very important) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Anti corruption 49 7.57 3.03 72 8.22 2.64 Information and communications technology 47 8.13 1.85 69 7.88 2.52 Transport 54 8.39 2.39 72 8.39 2.33 Crime and violence 43 6.56 2.72 64 6.63 2.99 Regional conflict and tensions 39 5.74 2.99 62 5.42 2.67 Law and justice 47 7.91 2.21 68 8.07 2.48 Urban development 49 8.43 1.55 64 7.88 2.26 Environmental sustainability 45 8.29 1.74 65 8.02 2.18 Regulatory framework 38 7.26 2.29 56 6.88 2.54 Communicable/non-communicable diseases 42 8.14 1.56 65 7.80 2.36 Poverty reduction 58 9.28 1.06 72 9.10 1.74 Gender equity 47 7.85 2.08 70 7.44 2.75 Domestic private sector development 55 9.16 1.33 76 8.51 2.21 Foreign direct investment 38 8.00 2.18 62 7.56 2.93 Local governance and institutions 42 7.95 1.87 67 7.51 2.67 Water and sanitation 50 8.88 1.39 69 8.70 2.10 Trade and exports 45 7.11 2.30 67 7.21 2.84 Economic growth 49 8.69 1.85 74 8.35 2.40 Energy 55 8.95 2.04 73 8.77 2.23 Disaster management 37 6.22 2.20 56 6.02 3.01 Public sector governance/reform 41 8.76 1.74 68 8.43 2.43 Job creation/employment 47 8.32 2.10 69 8.00 2.52 Social cohesion 42 7.00 2.22 62 6.89 3.07 Financial markets 38 7.00 2.17 66 7.56 2.53 Equality of opportunity 41 7.32 2.22 65 7.18 2.90 Health 53 9.17 1.12 72 8.90 1.74 Rural development 51 8.78 1.51 67 8.28 2.37 Global/regional integration 42 7.45 2.31 57 7.19 2.61 Food security 48 8.44 1.76 68 8.03 2.57 Education 60 9.15 1.83 75 9.32 1.32 Security/stabilization/reconstruction 42 7.64 2.37 63 7.76 2.39 Social protection 39 7.62 1.80 63 7.27 2.70 Climate change 41 7.24 2.29 63 7.43 2.45 Agricultural development 51 9.06 1.64 70 8.87 1.84 Natural resource management 48 8.46 2.32 68 7.78 2.82 123 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Anti corruption 32 4.50 2.49 43 4.95 3.10 Information and communications technology 33 5.45 2.94 42 6.38 3.00 Transport* 38 5.45 2.31 46 6.93 2.74 Crime and violence 28 4.68 2.33 35 5.00 3.10 Regional conflict and tensions 27 4.44 2.29 34 5.32 3.16 Law and justice 35 5.63 2.51 41 5.46 2.92 Urban development 34 5.88 2.46 38 6.26 2.76 Environmental sustainability 33 6.42 2.15 35 6.54 2.68 Regulatory framework 35 5.54 2.34 33 5.58 2.65 Communicable/non-communicable diseases 37 6.84 2.30 42 7.36 2.23 Poverty reduction 49 7.10 2.24 53 7.34 2.59 Gender equity 38 6.21 2.29 42 6.10 3.11 Domestic private sector development 47 7.15 2.57 50 6.78 2.67 Foreign direct investment 27 5.19 2.76 36 5.61 2.75 Local governance and institutions 35 6.49 2.44 43 5.40 2.93 Water and sanitation 44 6.61 2.24 49 6.69 2.65 Trade and exports 35 5.94 2.54 37 6.14 2.50 Economic growth 43 6.56 2.60 50 6.76 2.55 Energy 51 6.96 2.71 54 7.09 2.73 Disaster management 27 5.15 2.52 30 4.87 2.71 Public sector governance/reform 39 6.44 2.68 51 6.49 2.81 Job creation/employment 37 5.32 2.80 42 5.74 3.22 Social cohesion 33 5.42 2.75 40 5.48 2.88 Financial markets 30 6.03 2.71 39 6.54 2.64 Equality of opportunity 33 5.64 2.57 41 5.66 3.05 Health 49 7.16 2.41 56 7.54 2.36 Rural development 43 6.65 2.66 43 6.95 2.57 Global/regional integration 33 6.27 2.58 36 5.67 2.79 Food security 40 6.60 2.35 48 6.71 2.65 Education 54 7.59 2.49 64 7.64 2.30 Security/stabilization/reconstruction 34 6.59 2.88 41 6.00 2.66 Social protection 30 5.90 2.76 38 4.95 2.72 Climate change 31 5.97 2.51 38 5.89 2.47 Agricultural development 45 7.04 2.45 49 6.47 2.89 Natural resource management 33 5.85 3.02 39 5.41 3.18 *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Where are the World Bank Group’s decisions made primarily that support the program in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Collaborators Non-collaborators At the Headquarters (in Washington D.C.) 72.0% 59.1% In the country 5.3% 4.5% Don't know 22.7% 36.4% 124 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development 74 7.64 2.31 82 7.24 2.60 results in Guinea-Bissau? To what extent does the World Bank Group help to build/strengthen existing country 70 7.46 2.64 79 7.04 2.71 systems in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of Guinea-Bissau 61 5.51 2.54 73 5.75 2.82 The World Bank Group meets Guinea-Bissau’s needs for knowledge services* 65 6.45 2.76 70 5.44 2.61 *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work 54 6.69 2.38 49 6.49 2.65 in real time in Guinea-Bissau? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents Collaborators Non-collaborators Weekly 8.0% 4.5% Monthly 24.0% 15.9% A few times a year 50.7% 45.5% Rarely 14.7% 19.3% Never 2.7% 14.8% In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Are timely 43 6.16 2.31 58 5.52 2.60 Include appropriate level of stakeholder involvement during preparation 45 6.38 2.37 50 6.06 2.28 Are relevant to Guinea-Bissau's development priorities 57 7.61 2.40 71 7.18 2.45 Lead to practical solutions 48 6.21 2.53 61 6.54 2.55 Are accessible (well written and easy to understand) 51 6.88 2.37 63 6.37 2.62 Are source of relevant information on global good practices 54 7.93 2.19 62 7.40 2.13 Enhance your knowledge and/or skills 51 7.63 2.24 68 7.24 2.46 Are adequately disseminated 45 5.71 2.36 62 5.39 2.72 Are translated enough into local language 50 5.52 2.91 65 4.75 2.86 Are adaptable to Guinea-Bissau’s specific development challenges and country 57 6.70 2.47 69 6.22 2.75 circumstances 125 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 D. The World Bank Group’s Knowledge Work and Activities (continued) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s 67 7.39 2.83 80 7.56 2.12 knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge 66 7.73 2.41 79 7.18 2.41 work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent does each of the following aspects of the World Bank Group’s technical assistance/advisory work contribute to solving Guinea-Bissau’s development challenges? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD Conceptualization 58 7.36 2.07 73 7.07 2.42 Design 59 7.25 2.20 71 7.21 2.16 Implementation 58 7.36 2.50 76 7.41 2.36 Evaluation 60 7.88 2.01 66 7.38 2.24 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD The World Bank Group disburses funds promptly 57 5.88 2.92 74 5.78 3.25 The World Bank Group effectively monitors and evaluates the projects and programs it 67 6.25 3.07 71 4.80 3.17 supports* The World Bank Group’s approvals and reviews are done in a timely fashion 57 6.07 2.76 69 5.41 2.87 The World Bank Group’s “Safeguard Policy� requirements are reasonable* 46 6.04 2.64 54 4.61 2.66 The World Bank Group’s conditions on its lending are reasonable 48 5.31 2.74 56 5.05 2.77 The World Bank Group takes decisions quickly in Guinea-Bissau* 52 6.67 2.54 61 5.38 2.92 Working with the World Bank Group increases Guinea-Bissau’s institutional capacity 67 5.61 3.40 73 4.60 3.04 The World Bank Group ensures consistency and continuity through staff changes 46 5.43 2.80 54 4.76 2.74 Where country systems are adequate, the World Bank Group makes appropriate use 44 5.48 2.57 59 4.36 2.81 of them* The World Bank Group provides effective implementation support 59 5.46 3.15 70 5.00 2.89 *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Which of the following best describes the way the World Bank Group operates in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Collaborators Non-collaborators The World Bank Group takes too much risk in Guinea-Bissau 7.0% 15.5% The World Bank Group does not take enough risk in Guinea-Bissau 26.3% 29.3% The World Bank Group’s approach to risk is appropriate 40.4% 20.7% Don't know 26.3% 34.5% Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in Guinea- 56 4.38 2.96 50 5.10 3.07 Bissau? (1-To no degree at all, 10-To a very significant degree) 126 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s economy 14.5% 25.0% Collaborate more effectively with Government clients 22.4% 19.3% Offer more innovative financial products 13.2% 15.9% Improve the competitiveness of its financing compared to markets 15.8% 18.2% Reach out more to groups outside of Government 18.4% 21.6% Improve the quality of its experts as related to Guinea-Bissau’s specific challenges 21.1% 19.3% Offer more innovative knowledge services 10.5% 9.1% Ensure greater selectivity in its work 2.6% 1.1% Increase the level of capacity development in the country* 30.3% 17.0% Reduce the complexity of obtaining World Bank Group financing 19.7% 27.3% Work faster 11.8% 12.5% Increase the level of World Bank Group staffing in Guinea-Bissau’s office 18.4% 10.2% Other 2.6% 1.1% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally When considering the combination of services that the World Bank Group offers in Guinea-Bissau, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Guinea- Bissau? (Select only ONE response) Percentage of Respondents Collaborators Non-collaborators Financial services 47.0% 48.8% Knowledge products 22.7% 29.3% Convening services 0.0% 1.2% None of the above 0.0% 1.2% The combination is appropriate for Guinea-Bissau 27.3% 14.6% Don't know 3.0% 4.9% Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Social safety nets 22.4% 21.5% Public financial management 64.5% 65.8% Reducing violence 2.6% 3.8% Access to justice systems 23.7% 21.5% Security mechanisms 3.9% 1.3% Conflict resolution mechanisms 5.3% 5.1% Access to basic services 43.4% 34.2% Capacity of state institutions 39.5% 41.8% Jobs 26.3% 25.3% Improving livelihoods 38.2% 30.4% Social cohesion 5.3% 6.3% Stimulating dialogue to promote peace and stability* 22.4% 38.0% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 127 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 F. The Future Role of the World Bank Group in Guinea-Bissau (continued) Which THREE areas below would benefit most from other donors in Guinea-Bissau? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Social safety nets 30.9% 26.4% Public financial management 22.1% 16.7% Reducing violence 29.4% 26.4% Access to justice systems 26.5% 34.7% Security mechanisms 25.0% 23.6% Conflict resolution mechanisms 20.6% 22.2% Access to basic services 14.7% 22.2% Capacity of state institutions 16.2% 20.8% Jobs 17.6% 26.4% Improving livelihoods 14.7% 26.4% Social cohesion 19.1% 15.3% Stimulating dialogue to promote peace and stability* 54.4% 34.7% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Share more information about the World Bank Group’s activities, products, and 55.7% 54.2% knowledge Collaborate on analysis, assessments and planning, including on rapid assessments on 61.4% 57.8% emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s 71.4% 74.7% comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation and cross- 34.3% 44.6% financing Organize more joint meetings and missions with the UN 44.3% 32.5% Involve UN experts to a greater degree in World Bank Group activities 22.9% 18.1% Other 1.4% 2.4% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Local newspapers 40.6% 39.1% International newspapers 29.0% 25.3% Local radio 27.5% 36.8% International radio 11.6% 11.5% Local television 8.7% 12.6% International television 5.8% 5.7% Periodicals 5.8% 6.9% Internet 52.2% 44.8% Social media (e.g., Facebook, Twitter, Youtube, Flickr) 1.4% 3.4% Blogs* 2.9% 12.6% Mobile phones* 7.2% 0.0% Instant messaging 2.9% 1.1% Other 8.7% 3.4% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 128 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Blogs 0.0% 5.8% Direct contact with World Bank Group 49.2% 40.7% e-Newsletters 25.4% 22.1% Instant messaging 3.2% 4.7% World Bank Group’s seminars/workshops/conferences 41.3% 41.9% World Bank Group’s publications and other written materials 34.9% 34.9% Mobile phones 9.5% 8.1% Social media (e.g., Facebook, Twitter, Youtube, Flickr)* 1.6% 10.5% World Bank Group’s website 33.3% 20.9% Other 1.6% 3.5% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not on a list of exceptions?* Percentage of Respondents Collaborators Non-collaborators Yes 27.8% 13.9% No 72.2% 86.1% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Have you requested information from the World Bank Group on its activities in the past year?* Percentage of Respondents Collaborators Non-collaborators Yes 22.4% 1.6% No 77.6% 98.4% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally Were you able to obtain this information? Percentage of Respondents Collaborators Non-collaborators Yes 92.9% 100.0% No 7.1% 0.0% Do you have access to the Internet? Percentage of Respondents Collaborators Non-collaborators Yes 87.0% 82.9% No 13.0% 17.1% Do you use/have you used the World Bank Group website? Percentage of Respondents Collaborators Non-collaborators Yes 44.9% 38.0% No 55.1% 62.0% Which do you primarily use? Percentage of Respondents Collaborators Non-collaborators The World Bank Group’s country website 43.1% 43.6% The World Bank Group’s main website 56.9% 56.4% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents Collaborators Non-collaborators High speed 59.6% 72.0% Dial-up 40.4% 28.0% 129 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group in Yes No your country? N Mean SD N Mean SD I use/consult World Bank Group’s data more often than I did a few years ago 60 5.82 3.11 62 4.81 2.95 I find the World Bank Group’s websites easy to navigate 47 6.19 2.84 54 5.59 3.07 I find the information on the World Bank Group’s websites useful 46 7.46 2.46 55 6.51 3.17 The World Bank Group’s social media channels are valuable sources of information 44 6.82 3.43 40 7.05 3.29 about the institution When I need information from the World Bank Group I know how to find it* 54 7.85 2.21 52 6.27 3.13 The World Bank Group is responsive to my information requests and inquiries* 49 7.00 2.84 43 5.42 3.27 *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally H. Background Information Which of the following agencies of the World Bank Group do you primarily engage with in Guinea-Bissau? (Select only ONE response)* Percentage of Respondents Collaborators Non-collaborators The World Bank (IDA) 73.0% 74.1% The International Finance Corporation (IFC) 14.9% 8.6% The Multilateral Investment Guarantee Agency (MIGA) 4.1% 8.6% Other 8.1% 8.6% *Significantly different between locations Do your projects involve both the World Bank and the IFC?* Percentage of Respondents Collaborators Non-collaborators Yes 46.4% 16.7% No 53.6% 83.3% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally If yes, what was your view on the two institutions working together in Guinea-Bissau? (Select only ONE response) Percentage of Respondents Collaborators Non-collaborators Working well together 35.7% 26.7% Collaborating but needs improvement 57.1% 40.0% In conflict 3.6% 6.7% Other 3.6% 6.7% Don't know 0.0% 20.0% Which of the following describes most of your exposure to the World Bank Group in Guinea-Bissau? (Choose no more than TWO) Percentage of Respondents (Responses Combined) Collaborators Non-collaborators Observer (i.e., follow in media, discuss in informal conversations, etc.)* 23.1% 46.7% Use World Bank Group reports/data 29.2% 24.0% Engage in World Bank Group related/sponsored events/activities 33.8% 38.7% Collaborate as part of my professional duties* 58.5% 24.0% Use World Bank Group website for information, data, research, etc.* 15.4% 30.7% *Significantly different between stakeholders who do and do not collaborate with the World Bank Group professionally 130 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix E: Responses to All Questions by Year1 FY ’11 Response Number = 211  FY ’14 Response Number = 183 B. Overall Attitudes toward the World Bank Group FY 2011 FY 2014 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in Guinea-Bissau?* 203 7.21 2.48 176 6.07 2.57 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY14 and FY11 country surveys FY 2011 FY 2014 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 180 6.80 2.38 167 6.68 2.75 Guinea-Bissau. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Guinea-Bissau? (1-Strongly disagree, 10-Strongly agree) FY 2011 FY 2014 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in Guinea- 175 7.17 2.36 155 7.42 2.68 Bissau The World Bank Group’s work is aligned with what I consider the development 156 6.18 2.44 130 6.86 2.51 priorities for Guinea-Bissau* The World Bank Group supports programs and strategies that are realistic for Guinea- 152 5.82 2.55 135 6.86 2.55 Bissau* The World Bank Group treats clients and stakeholders in Guinea-Bissau with respect 130 7.65 2.15 107 7.91 2.44 *Significantly different between FY14 and FY11 country surveys 1 Only those questions that were asked in the FY’11 and FY ’14 country surveys, with similar response scales/options, are presented. 131 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) FY 2011 FY 2014 N Mean SD N Mean SD Anti corruption 130 8.13 2.29 130 7.96 2.80 Urban development* 121 7.05 2.67 118 8.14 1.98 Poverty reduction* 157 8.49 2.01 137 9.17 1.48 Gender equity 118 7.13 2.53 124 7.68 2.47 Trade and exports 111 7.03 2.41 120 7.23 2.59 Economic growth 132 8.71 1.65 131 8.47 2.25 Public sector governance/reform* 115 7.71 2.40 115 8.56 2.18 Health* 121 8.01 2.16 133 9.00 1.55 Rural development 124 7.97 2.38 127 8.51 2.03 Education* 125 8.48 1.84 143 9.21 1.60 Climate change 113 7.36 2.45 111 7.33 2.37 *Significantly different between FY14 and FY11 country surveys How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (1-Not effective at all, 10-Very effective) FY 2011 FY 2014 N Mean SD N Mean SD Anti corruption* 118 6.17 2.93 82 4.90 2.89 Urban development 115 5.47 2.80 77 6.10 2.63 Poverty reduction* 140 6.52 2.49 109 7.17 2.45 Gender equity 107 5.69 2.64 85 6.20 2.76 Trade and exports 108 5.84 2.62 76 6.08 2.55 Economic growth 119 6.57 2.63 98 6.71 2.57 Public sector governance/reform 115 6.17 2.70 95 6.48 2.73 Health* 108 6.15 2.57 110 7.27 2.44 Rural development 115 5.99 2.97 91 6.73 2.66 Education* 122 6.89 2.47 122 7.59 2.38 Climate change 103 5.72 2.79 72 5.93 2.49 *Significantly different between FY14 and FY11 country surveys 132 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2011 FY 2014 N Mean SD N Mean SD The World Bank Group disburses funds promptly 102 5.23 3.02 138 5.84 3.08 The World Bank Group effectively monitors and evaluates the projects and programs it 98 7.51 2.50 146 5.65 3.19 supports* The World Bank Group’s conditions on its lending are reasonable* 122 6.30 2.50 109 5.30 2.76 Working with the World Bank Group increases Guinea-Bissau’s institutional capacity* 101 7.23 2.53 149 5.29 3.26 *Significantly different between FY14 and FY11 country surveys G. Communication and Information Sharing Do you have access to the Internet? Percentage of Respondents FY 2011 FY 2014 Yes 90.5% 84.8% No 9.5% 15.2% Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2011 FY 2014 Yes 41.4% 40.9% No 58.6% 59.1% Which do you primarily use?* Percentage of Respondents FY 2011 FY 2014 The World Bank Group’s country website 18.1% 42.0% The World Bank Group’s main website 81.9% 58.0% *Significantly different between FY14 and FY11 country surveys Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2011 FY 2014 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 86 7.28 2.67 107 5.97 2.94 I find the information on the World Bank Group’s websites useful* 82 8.46 1.86 107 6.95 2.86 When I need information from the World Bank Group I know how to find it 107 7.45 2.75 111 7.07 2.80 The World Bank Group is responsive to my information requests and inquiries* 95 7.45 2.41 97 6.38 3.11 *Significantly different between FY14 and FY11 country surveys 133 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you Which of the following describes most of your exposure to the World Bank in Guinea-Bissau? (Choose no more than TWO) professionally collaborate/ Indicator Question work with the WBG? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, pleas e rate your im pres s ion of the WBG’s 6.71 6.68 6.97 6.62 6.89 6.75 6.73 7.06 6.77 6.96 6.66 7.44 effectivenes s in Guinea-Bis s au. To what extent do you believe the WBG’s s taff is well prepared to help Guinea-Bis s au s olve its m os t 7.78 7.53 7.66 7.83 7.86 7.35 7.53 8.00 7.64 7.81 7.72 7.68 com plicated developm ent challenges ? Overall the WBG currently plays a relevant role in 7.00 7.95 7.43 7.37 7.31 7.69 7.52 7.22 7.41 7.41 7.38 7.52 developm ent in Guinea-Bis s au The WBG’s work is aligned with what I cons ider the 6.85 6.92 6.96 6.85 7.13 6.31 6.87 7.00 6.65 7.37 6.85 7.11 developm ent priorities for Guinea-Bis s au Res pons ivenes s 6.80 7.09 6.98 7.36 7.16 6.95 7.74 6.32 7.25 6.82 6.87 7.71 Flexibility (the ins titution’s products and s ervices ) 6.49 5.98 6.41 6.18 6.30 6.48 6.55 6.06 6.62 5.86 6.02 7.29 Flexibility (changing country circum s tances ) 6.30 5.93 6.30 6.17 6.16 6.52 6.63 5.71 6.42 6.00 5.79 7.50 Being inclus ive 6.23 6.31 6.44 6.26 6.32 6.57 6.67 6.03 6.64 5.85 6.19 6.87 Opennes s 6.68 6.82 7.05 6.27 6.65 7.12 7.09 6.27 6.63 7.06 6.65 7.12 Staff acces s ibility 5.91 6.79 6.54 5.93 6.42 6.16 6.56 5.97 6.32 6.40 6.37 6.30 Straightforwardnes s and hones ty 7.80 7.88 7.91 7.85 8.03 7.56 8.00 7.71 7.76 8.08 7.83 8.04 Eas e of acces s to the people at the WBG who are 5.94 6.07 6.40 5.09 6.31 5.42 6.02 6.10 6.08 6.00 5.81 6.63 m aking decis ions im portant to m y work Collaboration with civil s ociety 7.15 7.11 6.93 7.82 7.54 6.60 7.16 7.45 7.47 6.81 7.08 7.73 Collaboration with the UN 8.60 8.68 8.56 8.76 8.75 8.24 8.59 8.69 8.67 8.56 8.60 8.68 Collaboration with the Governm ent 8.16 8.55 8.39 8.67 8.56 8.26 8.56 8.33 8.57 8.33 8.45 8.53 Collaboration with other donors and developm ent 8.33 8.17 8.28 8.38 8.35 8.21 8.19 8.50 8.61 7.76 8.17 8.58 partners Collaboration with the private s ector 7.07 7.77 7.27 7.63 7.66 6.65 7.32 7.49 7.33 7.47 7.41 7.32 The s peed in which it gets things accom plis hed on 5.30 5.76 5.85 5.17 5.72 5.36 5.81 5.33 5.57 5.72 5.25 6.60 the ground Being a long-term partner 8.73 9.21 9.00 9.17 9.18 8.75 9.08 9.00 9.16 8.85 9.03 9.10 To what extent does the WBG’s work help to 7.24 7.64 7.22 7.62 7.49 6.97 7.32 7.41 7.42 7.26 7.27 7.61 achieve developm ent res ults in Guinea-Bis s au? To what extent does the WBG help to build/ s trengthen exis ting country s ys tem s in Guinea- 7.04 7.46 7.20 7.63 7.47 6.97 7.51 7.06 7.65 6.88 7.16 7.96 Bis s au? The WBG’s financial ins trum ents m eet the needs 5.75 5.51 5.95 5.06 5.71 5.61 5.89 5.33 5.70 5.65 5.49 6.30 of Guinea-Bis s au The WBG m eets Guinea-Bis s au’s needs for 5.44 6.45 6.04 5.58 5.95 5.71 6.03 5.69 5.83 5.98 5.61 6.81 knowledge s ervices The WBG’s knowledge work and activities are adaptable to Guinea-Bis s au’s s pecific 6.22 6.70 6.43 6.55 6.44 6.53 6.80 5.98 6.39 6.58 6.35 6.79 developm ent challenges and country circum s tances Overall, how s ignificant a contribution do you believe the WBG’s knowledge work and activities 7.56 7.39 7.19 7.52 7.23 7.52 7.45 7.06 7.59 6.86 7.10 7.97 m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of 7.18 7.73 7.63 7.03 7.30 7.76 7.28 7.65 7.54 7.26 7.29 7.89 the WBG's knowledge work and activities ? The WBG takes decis ions quickly in Guinea- 5.38 6.67 5.97 5.71 5.81 6.10 5.93 5.84 5.84 6.00 5.93 5.79 Bis s au Where country s ys tem s are adequate, the WBG 4.36 5.48 5.28 3.60 4.83 4.75 4.94 4.64 4.56 5.20 4.67 5.23 m akes appropriate us e of them Yellow highlight indicates significant difference between Yes and No mean 134 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix G: Indicator Questions by Stakeholder Groups Office of Pres ident/ Em ployee of Minis try/ Private Sector/ Academ ia/ Prim e Mins ter/ PMU/ Cons ultant on Financial Sector/ Res earch Ins titute/ Indicator Question Mins ter WBG project Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, pleas e rate your im pres s ion of the WBG’s 10 8.50 1.90 37 7.03 2.33 20 7.30 2.70 43 5.98 2.76 7 8.29 2.63 9 4.44 3.13 29 6.72 2.84 effectivenes s in Guinea-Bis s au.* To what extent do you believe the WBG’s s taff is well prepared to help Guinea-Bis s au s olve its m os t 10 8.60 1.65 34 7.68 2.06 19 7.26 2.68 36 6.97 2.35 6 9.83 0.41 6 7.33 2.94 25 7.68 2.61 com plicated developm ent challenges ? Overall the WBG currently plays a relevant role in 8 8.13 1.96 36 7.50 2.68 23 8.35 2.29 40 6.88 2.89 6 8.17 3.60 7 4.86 4.06 24 7.08 2.04 developm ent in Guinea-Bis s au The WBG’s work is aligned with what I cons ider the 7 7.57 2.30 31 6.87 2.49 16 6.88 2.31 34 6.56 2.73 5 6.80 3.70 5 6.60 3.36 22 6.77 2.35 developm ent priorities for Guinea-Bis s au Res pons ivenes s * 9 8.22 2.28 23 7.30 2.03 13 7.23 2.45 29 5.38 3.16 3 7.67 2.52 5 8.00 2.00 19 8.16 2.22 Flexibility (the ins titution’s products and s ervices ) 7 8.00 2.08 23 6.13 1.96 12 5.83 2.41 26 5.65 3.06 2 9.00 1.41 4 7.00 2.16 18 6.72 2.19 Flexibility (changing country circum s tances ) 7 7.14 2.91 22 6.18 2.13 14 5.43 2.28 29 5.66 3.27 1 8.00 4 7.75 1.50 20 6.65 2.56 Being inclus ive 8 7.00 2.51 21 6.29 2.45 11 5.27 2.28 29 5.90 3.17 2 5.50 0.71 5 8.20 2.05 16 6.50 2.07 Opennes s 7 6.71 3.15 23 6.35 2.17 12 7.08 2.64 30 6.50 2.76 3 6.67 3.51 4 5.75 2.75 19 7.42 1.71 Staff acces s ibility 7 7.57 2.23 25 6.24 2.82 15 5.80 2.83 28 5.43 2.57 4 7.50 4.36 4 5.50 2.08 14 7.21 1.37 Straightforwardnes s and hones ty 7 8.29 1.70 28 8.39 1.52 14 7.64 2.53 30 7.97 1.97 5 8.40 3.05 5 5.60 2.70 17 7.06 2.51 Eas e of acces s to the people at the WBG who are 8 7.25 2.87 26 6.58 2.86 13 5.38 3.23 25 5.12 2.80 2 4.50 4.95 2 6.50 3.54 16 6.63 2.53 m aking decis ions im portant to m y work Collaboration with civil s ociety 8 8.25 2.43 22 7.00 2.31 13 7.46 2.96 36 6.61 3.33 3 8.00 2.65 3 8.67 2.31 19 7.11 2.45 Collaboration with the UN 8 8.63 1.60 14 9.14 0.86 10 7.80 2.30 22 8.68 2.17 4 10.00 0.00 4 9.25 0.96 21 8.38 1.50 Collaboration with the Governm ent 9 8.67 1.66 32 8.38 1.79 16 7.88 2.33 36 8.42 2.23 5 7.60 3.78 6 8.67 1.21 23 8.43 1.75 Collaboration with other donors and developm ent 7 8.43 1.72 23 7.83 1.87 9 7.89 1.62 24 8.79 1.72 3 9.67 0.58 1 9.00 17 7.82 2.27 partners Collaboration with the private s ector 8 7.75 2.66 28 7.68 1.93 16 7.88 2.83 33 7.15 2.69 4 7.50 4.36 4 6.50 3.42 20 7.15 2.78 The s peed in which it gets things accom plis hed on 7 7.43 1.99 24 5.54 2.23 13 5.77 3.11 31 5.23 3.53 4 5.25 3.69 4 6.00 1.83 20 5.15 2.23 the ground Being a long-term partner 6 8.83 1.60 28 9.18 1.33 12 8.92 1.44 31 8.61 1.89 4 10.00 0.00 5 9.20 1.30 21 8.95 1.53 To what extent does the WBG’s work help to 10 8.40 1.90 38 7.00 2.60 21 7.57 2.52 42 7.14 2.57 6 9.67 0.82 8 7.50 3.12 30 7.23 2.13 achieve developm ent res ults in Guinea-Bis s au? To what extent does the WBG help to build/ s trengthen exis ting country s ys tem s in Guinea- 10 7.10 3.14 35 7.26 2.67 21 7.05 2.58 37 7.24 2.94 7 7.71 2.06 8 7.38 3.16 30 7.23 2.46 Bis s au? The WBG’s financial ins trum ents m eet the needs 8 7.50 2.67 34 5.38 2.35 18 6.72 2.40 35 5.03 2.65 3 6.00 4.58 8 4.38 3.16 28 5.46 2.55 of Guinea-Bis s au The WBG m eets Guinea-Bis s au’s needs for 9 8.11 2.03 35 6.20 2.37 18 6.28 2.30 36 4.94 2.90 5 7.00 3.74 7 5.86 3.44 26 5.92 2.46 knowledge s ervices The WBG’s knowledge work and activities are adaptable to Guinea-Bis s au’s s pecific 8 7.75 2.38 31 6.52 2.34 15 6.53 1.68 35 5.91 3.18 3 7.67 1.15 8 5.75 3.24 23 6.52 2.69 developm ent challenges and country circum s tances Overall, how s ignificant a contribution do you believe the WBG’s knowledge work and activities 9 7.56 3.40 34 8.18 2.19 21 7.43 2.58 40 7.38 2.36 7 8.43 2.15 8 6.25 3.24 27 7.15 2.33 m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of 8 8.25 3.15 35 7.66 2.66 20 7.65 2.03 40 7.03 2.31 6 8.17 2.32 8 7.63 2.20 28 7.43 2.53 the WBG's knowledge work and activities ? The WBG takes decis ions quickly in Guinea- 6 6.33 3.27 29 6.41 2.46 14 5.21 2.91 28 6.11 3.33 3 5.67 4.04 8 6.38 3.50 24 6.04 2.44 Bis s au Where country s ys tem s are adequate, the WBG 7 5.14 3.63 26 5.62 2.68 9 3.67 2.78 31 5.00 2.67 3 3.00 3.46 6 5.67 3.08 21 4.95 2.71 m akes appropriate us e of them *Significantly different between stakeholder groups 135 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 Appendix H: Guinea-Bissau FY 2014 Questionnaire World Bank Group Client Survey FY14 – Guinea-Bissau The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Guinea-Bissau or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Guinea-Bissau, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Guinea-Bissau. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know�. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING GUINEA-BISSAU A1. In general would you say that Guinea-Bissau is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 136 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Guinea-Bissau. Please identify which of the following you consider the most important development priorities in Guinea- Bissau? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 19 Education assistance) 2 Transport (e.g., roads, bridges, transportation) 20 Poverty reduction 3 Security/stabilization/reconstruction 21 Food security Public sector governance/ reform (i.e., government 4 effectiveness, public financial management, public 22 Social cohesion expenditure, fiscal system reform) 5 Global/regional integration 23 Climate change (e.g., mitigation, adaptation) 6 Gender equity 24 Agricultural development 7 Domestic private sector development 25 Trade and exports 8 Foreign direct investment 26 Crime and violence 9 Water and sanitation 27 Economic growth 10 Energy 28 Law and justice (e.g., judicial system) 11 Regional conflict and tensions 29 Regulatory framework 12 Job creation/employment 30 Communicable/non-communicable diseases 13 Rural development 31 Local governance and institutions 14 Financial markets 32 Natural resource management (e.g., oil, gas, mining) 15 Urban development 33 Anti corruption 16 Environmental sustainability 34 Disaster management 17 Equality of opportunity (i.e., equity) 35 Information and communications technology 18 Health 137 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Guinea-Bissau? (Choose no more than THREE) 1 Water and sanitation 18 Security/stabilization/reconstruction 2 Equality of opportunity (i.e., equity) 19 Anti corruption 3 Economic growth 20 Domestic private sector development 4 Climate change (e.g., mitigation, adaptation) 21 Foreign direct investment 5 Regional conflict and tensions 22 Energy Public sector governance/ reform (i.e., government 6 Global/regional integration 23 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Gender equity 24 Social cohesion 8 Rural development 25 Education 9 Urban development 26 Natural resource management (e.g., oil, gas, mining) 10 Regulatory framework 27 Environmental sustainability 11 Local governance and institutions 28 Health Social protection (e.g., pensions, targeted 12 29 Agricultural development social assistance) 13 Law and justice (e.g., judicial system) 30 Disaster management 14 Transport (e.g., roads, bridges, transportation) 31 Job creation/employment 15 Crime and violence 32 Financial markets 16 Communicable/non-communicable diseases 33 Trade and exports 17 Information and communications technology 34 Food security PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 138 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Guinea-Bissau? (Choose no more than THREE) 1 Energy 18 Social cohesion Public sector governance/ reform (i.e., government 2 Gender equity 19 effectiveness, public financial management, public expenditure, fiscal system reform) 3 Equality of opportunity (i.e., equity) 20 Domestic private sector development 4 Global/regional integration 21 Job creation/employment Social protection (e.g., pensions, targeted social 5 22 Agricultural development assistance) 6 Climate change (e.g., mitigation, adaptation) 23 Food security 7 Anti corruption 24 Transport (e.g., roads, bridges, transportation) 8 Disaster management 25 Security/stabilization/reconstruction 9 Regional conflict and tensions 26 Education 10 Rural development 27 Natural resource management (e.g., oil, gas, mining) 11 Foreign direct investment 28 Environmental sustainability 12 Urban development 29 Health 13 Water and sanitation 30 Law and justice (e.g., judicial system) 14 Trade and exports 31 Local governance and institutions 15 Information and communications technology 32 Crime and violence 16 Regulatory framework 33 Financial markets 17 Communicable/non-communicable diseases A5. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Guinea-Bissau? (Choose no more than TWO) 1 Better employment opportunities for young people 2 Better employment opportunities for women 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Consistent economic growth 11 More reliable social safety net 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ 139 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Guinea-Bissau. 1 2 3 4 5 6 7 8 9 10 Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Guinea-Bissau solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank Group can have the most impact on development results in Guinea-Bissau, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Guinea-Bissau? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 19 Equality of opportunity (i.e., equity) assistance) 2 Security/stabilization/reconstruction 20 Regional conflict and tensions Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 21 Health expenditure, fiscal system reform) 4 Transport (e.g., roads, bridges, transportation) 22 Education 5 Poverty reduction 23 Food security 6 Global/regional integration 24 Climate change (e.g., mitigation, adaptation) 7 Gender equity 25 Agricultural development 8 Crime and violence 26 Trade and exports 9 Rural development 27 Economic growth 10 Domestic private sector development 28 Law and justice (e.g., judicial system) 11 Foreign direct investment 29 Local governance and institutions 12 Water and sanitation 30 Regulatory framework 13 Energy 31 Communicable/non-communicable diseases 14 Social cohesion 32 Natural resource management (e.g., oil, gas, mining) 15 Job creation/employment 33 Information and communications technology 16 Financial markets 34 Anti corruption 17 Urban development 35 Disaster management 18 Environmental sustainability 140 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Guinea-Bissau? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Convening/facilitating 2 Data 3 Policy advice, studies, analyses 4 Financial resources Capacity development (e.g., institutional development, 5 training for staff at state institutions) 6 Technical assistance 7 Mobilizing third party financial resources 8 Donor coordination Linkage to non-Bank expertise (e.g., South-South 9 knowledge sharing) 10 Strategy formulation (e.g., PRSP assistance) 11 Other (please specify): ________________________ How effectively do the World Bank Group’s activities below support Guinea-Bissau’s efforts to achieve development results? Not effective Very Don't at all effective know B6 Convening/facilitating 1 2 3 4 5 6 7 8 9 10 B7 Data 1 2 3 4 5 6 7 8 9 10 B8 Policy advice, studies, analyses 1 2 3 4 5 6 7 8 9 10 B9 Financial resources 1 2 3 4 5 6 7 8 9 10 B10 Technical assistance 1 2 3 4 5 6 7 8 9 10 B11 Mobilizing third party financial resources 1 2 3 4 5 6 7 8 9 10 B12 Donor coordination 1 2 3 4 5 6 7 8 9 10 Linkage to non-Bank expertise (i.e., South-South B13 1 2 3 4 5 6 7 8 9 10 knowledge sharing) B14 Strategy formulation (e.g., PRSP assistance) 1 2 3 4 5 6 7 8 9 10 141 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP The World Bank Group can provide capacity building support in a number of ways in Guinea-Bissau. To which degree would Guinea-Bissau benefit, if capacity building were to support...? To no To a very Don't degree significant know at all degree Groups outside of government (e.g., civil society, B15 media) to help them more effectively engage and 1 2 3 4 5 6 7 8 9 10 participate in development efforts The public sector, related to implementation of B16 1 2 3 4 5 6 7 8 9 10 specific development projects on the ground The public sector, related to changing institutions B17 1 2 3 4 5 6 7 8 9 10 (organizations or sociopolitical conditions) The private sector, related to institutional and B18 1 2 3 4 5 6 7 8 9 10 policy change How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Guinea-Bissau? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not effective Very Don't at all effective know Project implementation (or other organizational B19 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B20 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B21 1 2 3 4 5 6 7 8 9 10 achieve development goals) When thinking about how to improve capacity building in Guinea-Bissau to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not important Very Don't at all important know Project implementation (or other organizational B22 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B23 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B24 1 2 3 4 5 6 7 8 9 10 achieve development goals) 142 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B25. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Guinea-Bissau? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not adequately sensitive to political/social realities in Guinea-Bissau 4 Not enough public disclosure of its work 5 Arrogant in its approach 6 Not aligned with country priorities 7 The credibility of its knowledge/data 8 World Bank Group’s processes too complex 9 Not willing to honestly criticize policies and reform efforts in the country 10 Too influenced by developed countries 11 Imposing technocratic solutions without regard to political realities 12 World Bank Group’s processes too slow 13 Too bureaucratic in its operational policies and procedures 14 Not aligned with other donors’ work 15 Not collaborating enough with non-state actors 16 Not client focused 17 Its advice and strategies do not lend themselves to practical problem solving 18 Not focused enough on issues that are unique to post-conflict countries 19 Inadequate number of World Bank Group staff members located in the country 20 Other (please specify): __________________________________________________ 21 Don’t know B26. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Guinea-Bissau? (Choose no more than TWO) 1 Capacity development (e.g., institutional development, training for staff at state institutions) 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Co-financing arrangements (i.e., with other donors) 8 Sector-wide approaches 9 Emergency Recovery lending 10 Other (please specify): __________________________________________________ 11 Don’t know 143 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B27. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank Group collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 Academia/think tanks/research institutes 2 Donor community 3 Media 4 NGOs 5 Local Government 6 Private sector 7 Parliament 8 Community Based Organizations (CBOs) 9 Beneficiaries 10 Foundations 11 Faith based organizations 12 UN and regional peace keeping forces 13 Emerging donors 14 UN agencies 15 Regional organizations (e.g., CEDEAO, UEMOA, BOAD) 16 Other (please specify): __________________________ 17 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Guinea-Bissau? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a relevant B28 1 2 3 4 5 6 7 8 9 10 role in development in Guinea-Bissau The World Bank Group’s work is aligned with what I B29 1 2 3 4 5 6 7 8 9 10 consider the development priorities for Guinea-Bissau The World Bank Group supports programs and B30 1 2 3 4 5 6 7 8 9 10 strategies that are realistic for Guinea-Bissau The World Bank Group treats clients and stakeholders B31 1 2 3 4 5 6 7 8 9 10 in Guinea-Bissau with respect 144 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Guinea-Bissau, in terms of each of the following? To no To a very Don't degree at significant know all degree B32 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the institution’s products and B33 1 2 3 4 5 6 7 8 9 10 services) Flexibility (in terms of changing country B34 1 2 3 4 5 6 7 8 9 10 circumstances) B35 Being inclusive 1 2 3 4 5 6 7 8 9 10 B36 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B37 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B38 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Ease of access to the people at the World Bank B39 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10 work B40 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10 B41 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10 B42 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 Collaboration with other donors and development B43 1 2 3 4 5 6 7 8 9 10 partners B44 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10 The speed in which it gets things accomplished on B45 1 2 3 4 5 6 7 8 9 10 the ground B46 Being a long-term partner 1 2 3 4 5 6 7 8 9 10 B47. To be a more effective development partner in Guinea-Bissau, do you believe that the World Bank Group should have… ? (Select only ONE response) The current level of local presence More local presence Less local presence Don't know is adequate B48. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country? (Select only ONE response) More effective The same level of effective Less effective Don't know collaboration collaboration collaboration 145 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B49. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) 1 The World Bank Group does not do adequate follow through/follow-up 2 There is not an adequate level of citizen/civil society participation 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 Poor donor coordination 6 The World Bank Group works too slowly 7 The Government works inefficiently 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Ongoing conflict and instability 11 Inadequate funding 12 Other (please specify): ________________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 146 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Guinea-Bissau? Not important Very Don't at all important know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10 2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 4 Crime and violence 1 2 3 4 5 6 7 8 9 10 5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10 6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 7 Urban development 1 2 3 4 5 6 7 8 9 10 8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 9 Regulatory framework 1 2 3 4 5 6 7 8 9 10 10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 11 Poverty reduction 1 2 3 4 5 6 7 8 9 10 12 Gender equity 1 2 3 4 5 6 7 8 9 10 13 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 15 Local governance and institutions 1 2 3 4 5 6 7 8 9 10 16 Water and sanitation 1 2 3 4 5 6 7 8 9 10 17 Trade and exports 1 2 3 4 5 6 7 8 9 10 18 Economic growth 1 2 3 4 5 6 7 8 9 10 19 Energy 1 2 3 4 5 6 7 8 9 10 20 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government 21 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 22 Job creation/employment 1 2 3 4 5 6 7 8 9 10 23 Social cohesion 1 2 3 4 5 6 7 8 9 10 24 Financial markets 1 2 3 4 5 6 7 8 9 10 25 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 26 Health 1 2 3 4 5 6 7 8 9 10 27 Rural development 1 2 3 4 5 6 7 8 9 10 28 Global/regional integration 1 2 3 4 5 6 7 8 9 10 29 Food security 1 2 3 4 5 6 7 8 9 10 30 Education 1 2 3 4 5 6 7 8 9 10 31 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 32 1 2 3 4 5 6 7 8 9 10 assistance) 33 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 34 Agricultural development 1 2 3 4 5 6 7 8 9 10 35 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 147 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Guinea-Bissau? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know�) Not effective Very Don't at all effective know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10 2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 4 Crime and violence 1 2 3 4 5 6 7 8 9 10 5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10 6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 7 Urban development 1 2 3 4 5 6 7 8 9 10 8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 9 Regulatory framework 1 2 3 4 5 6 7 8 9 10 10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 11 Poverty reduction 1 2 3 4 5 6 7 8 9 10 12 Gender equity 1 2 3 4 5 6 7 8 9 10 13 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 15 Local governance and institutions 1 2 3 4 5 6 7 8 9 10 16 Water and sanitation 1 2 3 4 5 6 7 8 9 10 17 Trade and exports 1 2 3 4 5 6 7 8 9 10 18 Economic growth 1 2 3 4 5 6 7 8 9 10 19 Energy 1 2 3 4 5 6 7 8 9 10 20 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government 21 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 22 Job creation/employment 1 2 3 4 5 6 7 8 9 10 23 Social cohesion 1 2 3 4 5 6 7 8 9 10 24 Financial markets 1 2 3 4 5 6 7 8 9 10 25 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 26 Health 1 2 3 4 5 6 7 8 9 10 27 Rural development 1 2 3 4 5 6 7 8 9 10 28 Global/regional integration 1 2 3 4 5 6 7 8 9 10 29 Food security 1 2 3 4 5 6 7 8 9 10 30 Education 1 2 3 4 5 6 7 8 9 10 31 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 32 1 2 3 4 5 6 7 8 9 10 assistance) 33 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 34 Agricultural development 1 2 3 4 5 6 7 8 9 10 35 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 148 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. Where are the World Bank Group’s decisions made primarily that support the program in Guinea-Bissau? (Select only ONE response) 1 At the Headquarters (in Washington D.C.) 2 In the country 3 Don’t know C4. To what extent does the World Bank Group’s work help to achieve development results in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree C5. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Guinea- Bissau? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C6 1 2 3 4 5 6 7 8 9 10 Loan, Trust Funds, etc.) meet the needs of Guinea-Bissau The World Bank Group meets Guinea-Bissau’s C7 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10 analysis, data, technical assistance) C8. To what extent do you believe the World Bank Group measures and corrects its work in real time in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 149 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Guinea-Bissau, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10 involvement during preparation Are relevant to Guinea-Bissau's D4 1 2 3 4 5 6 7 8 9 10 development priorities D5 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10 Are accessible (well written and easy to D6 1 2 3 4 5 6 7 8 9 10 understand) Are source of relevant information on global D7 1 2 3 4 5 6 7 8 9 10 good practices D8 Enhance your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10 D9 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 D10 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10 Are adaptable to Guinea-Bissau’s specific D11 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D12. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know D13. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10 Very low Very high technical Don't know technical quality quality 150 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspects of the World Bank Group’s technical assistance/ advisory work contribute to solving Guinea-Bissau’s development challenges? To no To a very Don't degree at significant know all degree Conceptualization (understanding and framing E1 1 2 3 4 5 6 7 8 9 10 the problem) E2 Design (appraising and planning the solutions) 1 2 3 4 5 6 7 8 9 10 Implementation (Executing, carrying out, E3 monitoring and making appropriate 1 2 3 4 5 6 7 8 9 10 adjustments) E4 Evaluation (assessing the impact and results) 1 2 3 4 5 6 7 8 9 10 To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E5 1 2 3 4 5 6 7 8 9 10 promptly The World Bank Group effectively monitors E6 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank Group’s approvals and E7 1 2 3 4 5 6 7 8 9 10 reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy� E8 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank Group’s conditions on its E9 1 2 3 4 5 6 7 8 9 10 lending are reasonable The World Bank Group takes decisions quickly E10 1 2 3 4 5 6 7 8 9 10 in Guinea-Bissau Working with the World Bank Group E11 increases Guinea-Bissau’s institutional 1 2 3 4 5 6 7 8 9 10 capacity The World Bank Group ensures consistency E12 1 2 3 4 5 6 7 8 9 10 and continuity through staff changes Where country systems (e.g., procurement, financial management, etc.) are adequate, E13 1 2 3 4 5 6 7 8 9 10 the World Bank Group makes appropriate use of them The World Bank Group provides effective E14 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) 151 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION E: WORKING WITH THE WORLD BANK GROUP E15. Which of the following best describes the way the World Bank Group operates in Guinea-Bissau? (Select only one response) 1 The World Bank Group takes too much risk in Guinea-Bissau 2 The World Bank Group does not take enough risk in Guinea-Bissau 3 The World Bank Group’s approach to risk is appropriate 4 Don’t know 5 Prefer not to answer E16. To what extent do you believe the World Bank Group is adequately staffed in Guinea-Bissau? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very significant Don't know all degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 152 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN GUINEA-BISSAU F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Guinea-Bissau? (Choose no more than TWO) 1 Provide more adequate data/knowledge/statistics/figures on Guinea-Bissau’s economy 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Offer more innovative financial products 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Improve the quality of its experts as related to Guinea-Bissau’s specific challenges 7 Offer more innovative knowledge services 8 Ensure greater selectivity in its work 9 Increase the level of capacity development in the country 10 Reduce the complexity of obtaining World Bank Group financing 11 Work faster 12 Increase the level of World Bank Group staffing in Guinea-Bissau’s office 13 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Guinea- Bissau, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Guinea-Bissau? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Guinea-Bissau 6 Don’t know 153 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN GUINEA-BISSAU F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Guinea-Bissau? Guinea-Bissau? 1 Social safety nets 2 Public financial management 3 Reducing violence 4 Access to justice systems 5 Security mechanisms 6 Conflict resolution mechanisms 7 Access to basic services 8 Capacity of state institutions 9 Jobs 10 Improving livelihoods 11 Social cohesion Stimulating dialogue to promote peace 12 and stability F4. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 1 Share more information about the World Bank Group’s activities, products, and knowledge Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 2 changing circumstances when both institutions are engaged 3 Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Organize more joint meetings and missions with the UN 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ 154 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Guinea-Bissau? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (e.g., Facebook, Twitter, Youtube, Flickr) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 1 Blogs 2 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 3 e-Newsletters 4 Instant messaging 5 World Bank Group’s seminars/workshops/conferences 6 World Bank Group’s publications and other written materials 7 Mobile phones 8 Social media (e.g., Facebook, Twitter, Youtube, Flickr) 9 World Bank Group’s website 10 Other (please specify): ______________________________________________ Are you aware of the World Bank Group’s Access to Information Policy under which the G3 Yes No Bank will now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank Group on its activities in the past G4 Yes No year? (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Yes No 155 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Select only ONE response) 1 The World Bank Group’s country website (www.worldbank.org/guineabissau) 2 The World Bank Group’s main website (www.worldbank.org) G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I use/consult World Bank Group’s data more often than G10 1 2 3 4 5 6 7 8 9 10 I did a few years ago I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10 Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10 Bank Group website) The World Bank Group’s social media channels (e.g., G13 Facebook, Twitter, Youtube, Flickr) are valuable sources 1 2 3 4 5 6 7 8 9 10 of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10 them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10 requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 156 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank Group supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) Natural resource management / environmental 1 Agriculture/ rural development / food security 11 sustainability Private sector development / foreign direct 2 Climate change / disaster management 12 investment Public sector governance / public financial 3 Education 13 management / anti corruption 4 Energy 14 Social protection 5 Financial markets / banking 15 Transport 6 Gender equity / equality of opportunity 16 Urban development Health / communicable/non-communicable 7 17 Water and sanitation diseases 8 Information and communications technology 18 Generalist 9 Job creation/employment 19 Other (please specify): _________________________ 10 Law and justice / regulatory framework 157 The World Bank Group Guinea-Bissau Country Opinion Survey 2014 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank Group in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Guinea-Bissau? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify): _________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view on the two institutions working together in Guinea-Bissau? (Select only ONE response) 1 Working well together 2 Collaborating but needs improvement 3 In conflict 4 Other (please specify): _________________________ 5 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Guinea- Bissau? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. Which best represents your geographic location? 1 Bissau 2 Provincial capital 3 Other Thank you for completing the survey! 158