World Bank Group Country Opinion Survey 2018: Benin FY 2018 Benin Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 March 2018 World Bank Group Country Opinion Survey 2018: Benin Acknowledgements The Benin Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jing Guo, and Jessica Cameron oversaw design, reporting, and analysis. Antonina Redko, Calita Woods, Dania Mendoza, and Noreen Wambui provided data support. PORG acknowledges the significant contribution from the Benin country team and the local fielding agency Centre de formation et de recherche en matière de population (CEFORP). In particular, PORG is grateful for the support from Sylvie Nenonene (Senior Communications Officer) who coordinated the survey related activities from Lomé, Togo, and Kochikpa Abdou Raman Olodo (Operations Analyst) in Cotonou, Benin. 1 World Bank Group Country Opinion Survey 2018: Benin Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Benin ........................................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Effectiveness................................................................18 VII. How the World Bank Group Operates .......................................22 VIII. World Bank Group’s Knowledge and Instruments .....................28 IX. The Future Role of the World Bank Group in Benin ...................33 X. Communication and Outreach ..................................................38 XI. Appendices ................................................................................42 BENIN 2 World Bank Group Country Opinion Survey 2018: Benin I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Benin perceive the WBG. The survey explored: ▪ General Issues Facing Benin ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Benin ▪ Communication and Information Sharing ▪ Background Information II. Methodology From January to February 2018, 700 stakeholders of the WBG in Benin were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs and community-based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 452 stakeholders participated in the survey (65% response rate). Respondents completed the questionnaires with a representative from the local fielding agency. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’15 (response rate was 81%, N=442). Data were weighted to reach the same stakeholder composition in both years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’15 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 89). 3 World Bank Group Country Opinion Survey 2018: Benin III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community-based organizations, private foundations, trade unions, faith-based groups, and youth groups were combined in the “CSO” category; and the small number of respondents from the office of a parliamentarian, bilateral/ multilateral agencies, independent government institutions, and the judiciary branch were included in the “Other” category. 4 World Bank Group Country Opinion Survey 2018: Benin III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2018: Benin III. Demographics of the Sample (continued) Geographic Locations ▪ Geographic location comparisons can be found in Appendix C (page 81). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2018: Benin III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey and the FY’15 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’18 = 5.5; weighted mean in FY’15 = 5.4)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Benin, and significantly, moderately correlated with their ratings of the extent to which the WBG plays a relevant role in development in Benin, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 89) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2018: Benin IV. General Issues Facing Benin Headed in the Right Direction2 ▪ Year comparison: This year’s respondents were significantly more likely to believe that Benin is headed in the right direction compared to respondents in the FY’15 Country Survey. ▪ Stakeholder groups: In this year’s Country Survey, respondents across stakeholder groups tended to indicate that Benin is headed in the right direction, while respondents from the private sector/financial sector/private banks were significantly less positive about the prospects of Benin. 2 Percentages presented in the chart were calculated based on weighted data from FY’18 and FY’15. 8 World Bank Group Country Opinion Survey 2018: Benin IV. General Issues Facing Benin (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the most important development priorities in Benin were “agricultural development” (53%), “education” (51%), and “public sector governance” (39%). 9 World Bank Group Country Opinion Survey 2018: Benin IV. General Issues Facing Benin (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: In the previous FY’15 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Benin were “agricultural development” (42%), “education” (39%), and “private sector development” (35%). 10 World Bank Group Country Opinion Survey 2018: Benin IV. General Issues Facing Benin (continued) Factors Contributing to “Shared Prosperity” ▪ Year comparison: In the previous FY’15 Country Survey, respondents indicated that shared prosperity in Benin can be best achieved through “education and training that better ensure job opportunity” (38%). 11 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’15 Country Survey most often attributed failed or slow WBG assisted reform efforts to “political pressures and obstacles” (31%). 12 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 The World Bank and the IFC Working Together ▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the chart were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Respondents from PMUs/consultants/contractors working on WBG supported projects had the highest mean ratings for the aggregated responses to the twenty-six COS indicator questions, whereas respondents from the media, private sector, and academia had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 59). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-six COS indicator questions (mean rating = 7.0) compared to respondents who do not collaborate with the WBG (mean rating = 6.2). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 96). 15 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest values to Benin were “financial resources” (47%), “policy advice, studies, analyses (40%), and “capacity development” (30%). 16 World Bank Group Country Opinion Survey 2018: Benin V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest weakness in its work in Benin was “not enough public disclosure of its work” (32%). 17 World Bank Group Country Opinion Survey 2018: Benin VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. See Appendix E for details. 18 World Bank Group Country Opinion Survey 2018: Benin VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 50) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 19 World Bank Group Country Opinion Survey 2018: Benin VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Benin, bivariate correlational analyses were conducted using respondents’ ratings of the twenty-two specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results. ▪ Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Benin. The areas determined to be key drivers from these analyses were: ➢ The WBG’s effectiveness at economic growth; and ➢ The WBG’s effectiveness at job creation/employment. ▪ Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Benin, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was: ➢ The WBG’s effectiveness at economic growth; ➢ The WBG’s effectiveness at trade and exports; and ➢ The WBG’s effectiveness at agriculture and rural development. 20 World Bank Group Country Opinion Survey 2018: Benin VI. Sectoral Effectiveness (continued) WBG’s Influence on Gender and Climate Change Policy Helping the Poorest 21 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates The World Bank Group’s Work in Benin: Year Comparison7 The World Bank Group’s Work in Benin: Collaboration 7 Means in the chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 24 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 26 World Bank Group Country Opinion Survey 2018: Benin VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources The World Bank Group’s Support to Benin 27 World Bank Group Country Opinion Survey 2018: Benin VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10 10 Percentages presented in the chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2018: Benin VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Benin’s Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2018: Benin VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the charts on this page were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2018: Benin VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Benin’s Needs for Financial Instruments13 (Indicator Question) Effectiveness of WBG’s Instruments 13 Means in the chart were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: Benin VIII. World Bank Group’s Knowledge and Instruments (continued) Familiarity with WBG’s New/Expanded Financial Instruments 32 World Bank Group Country Opinion Survey 2018: Benin IX. The Future Role of the World Bank Group in Benin Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should “reach out more to groups outside of the Government” (49%) to make itself of greater value in Benin. 33 World Bank Group Country Opinion Survey 2018: Benin IX. The Future Role of the WBG in Benin (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should work more with “private sector” (45%), “local government” (40%), and “NGOs/CBOs” (33%) to ensure better development results in Benin. 34 World Bank Group Country Opinion Survey 2018: Benin IX. The Future Role of the WBG in Benin (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should focus its resources on “agricultural development” (53%), “education” (42%), and “public sector governance” (33%). 35 World Bank Group Country Opinion Survey 2018: Benin IX. The Future Role of the WBG in Benin (continued) Future Combination of the WBG Services14 14 Percentages presented in this chart were calculated based on weighted data. 36 World Bank Group Country Opinion Survey 2018: Benin IX. The Future Role of the WBG in Benin (continued) The WBG Playing a Leading Role vs. Other Donors 37 World Bank Group Country Opinion Survey 2018: Benin X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 59) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they got most of their information about economic and social development issues in Benin from “local television” (43%) and “Internet” (41%). 38 World Bank Group Country Opinion Survey 2018: Benin X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they would prefer to receive information from the WBG through its “e-Newsletters” (39%) and “WBG’s seminars/workshops/conferences” (39%). 39 World Bank Group Country Opinion Survey 2018: Benin X. Communication and Outreach (continued) Access to Information15 Access to the Internet ▪ 71 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. 15 Percentages presented in the chart were calculated based on weighted data. 40 World Bank Group Country Opinion Survey 2018: Benin X. Communication and Outreach (continued) The WBG Website Usage16 Use of the WBG’s Social Media Channels 16 Percentages presented in the charts on this page were calculated based on weighted data. 41 World Bank Group Country Opinion Survey 2018: Benin XI. Appendices A. Responses to All Questions across All Respondents...................... 43 B. Responses to All Questions by Stakeholder Groups ...................... 59 C. Responses to Indicator Questions by Geographic Location........... 81 D. Responses to Select Questions by Levels of Collaboration with the World Bank Group .......................................................... 83 E. Responses to Select Questions by Year......................................... 89 F. Indicator Questions as a Function of Exposure to the WBG .......... 96 G. WBG Country Opinion Survey FY 2018 – Benin Questionnaire ..... 97 BENIN 42 World Bank Group Country Opinion Survey 2018: Benin Appendix A: Responses to All Questions across All Respondents (N=452) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Benin Percentage of Respondents 1. In general, would you say that Benin is headed in ... ? (N=401) The right direction 72.3% The wrong direction 7.0% Not sure 20.7% 2. Listed below are a number of development priorities in Benin. Please identify which of the following you consider the most important development priorities Percentage of Respondents in Benin. (Choose no more than THREE) (Responses Combined; N=416) Education 46.6% Public sector governance/reform (i.e., government effectiveness, public financial 45.2% management, public expenditure, fiscal system reform) Agriculture and rural development 32.2% Private sector development 23.1% Energy 22.1% Health 19.7% Anti corruption 14.7% Job creation/employment 13.7% Water and sanitation 12.5% Food security 12.3% Poverty reduction 11.3% Social protection (e.g., pensions, targeted social assistance) 9.9% Economic growth 7.7% Transport (e.g., roads, bridges, transportation) 6.3% Gender equity (closing the gap between women and men, and boys and girls) 3.4% Climate change (e.g., mitigation, adaptation) 3.4% Judiciary reform 2.6% Equality of opportunity (i.e., social inclusion) 2.6% Urban development 2.4% Natural resource management 2.4% Information and communications technology 1.9% Global/regional integration 1.0% Trade and exports 0.5% Disaster risk management 0.5% Financial markets 0.2% 43 World Bank Group Country Opinion Survey 2018: Benin A. General Issues Facing Benin (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Benin? (Choose no more than THREE) (Responses Combined; N=448) Agriculture and rural development 60.7% Job creation/employment 33.9% Economic growth 27.0% Education 26.8% Anti corruption 25.0% Public sector governance/reform (i.e., government effectiveness, public financial 19.4% management, public expenditure, fiscal system reform) Energy 15.0% Food security 14.3% Private sector development 12.9% Equality of opportunity (i.e., social inclusion) 12.7% Health 12.3% Social protection (e.g., pensions, targeted social assistance) 10.5% Water and sanitation 8.5% Transport (e.g., roads, bridges, transportation) 5.8% Trade and exports 3.1% Climate change (e.g., mitigation, adaptation) 3.1% Information and communications technology 2.2% Natural resource management 2.2% Judiciary reform 1.1% Gender equity (closing the gap between women and men, and boys and girls) 0.7% Disaster risk management 0.4% Urban development 0.4% Financial markets 0.2% Global/regional integration 0.2% 44 World Bank Group Country Opinion Survey 2018: Benin A. General Issues Facing Benin (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Benin? (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=411) Greater access to health and nutrition for citizens 50.4% Education and training that better ensure job opportunity 25.5% Better entrepreneurial opportunities (i.e., to start small and medium sized 20.0% businesses) Better opportunity for the poor who live in rural areas 19.2% Greater access to micro-finance for the poor 19.2% Consistent economic growth 17.5% More reliable social safety net 13.6% Better employment opportunities for young people 12.4% Better quality public services 8.5% A growing middle class 5.1% Greater voice and participation for citizens to help ensure greater accountability 3.2% Better opportunity for the poor who live in urban areas 1.9% Better employment opportunities for women 1.9% Other 0.5% B. Overall Attitudes toward the World Bank Group (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 419 N/A 5.45 2.48 Benin? (1-Not effective at all, 10-Very effective) N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 363 71 6.54 2.16 effectiveness in Benin.* (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Benin solve its most 355 83 6.99 2.13 complicated development challenges? 45 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Benin, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in Benin? (Choose no more than THREE) (Responses Combined; N=447) Agriculture and rural development 47.0% Education 43.2% Energy 30.2% Health 28.9% Public sector governance/reform (i.e., government effectiveness, public financial 24.4% management, public expenditure, fiscal system reform) Water and sanitation 17.0% Private sector development 17.0% Job creation/employment 16.1% Poverty reduction 15.7% Food security 8.9% Anti corruption 8.7% Transport (e.g., roads, bridges, transportation) 7.6% Economic growth 7.4% Social protection (e.g., pensions, targeted social assistance) 4.5% Equality of opportunity (i.e., social inclusion) 4.3% Information and communications technology 3.4% Climate change (e.g., mitigation, adaptation) 3.4% Judiciary reform 3.1% Natural resource management 1.8% Urban development 1.6% Gender equity (closing the gap between women and men, and boys and girls) 1.1% Trade and exports 0.9% Financial markets 0.4% Disaster risk management 0.4% Global/regional integration 0.0% 46 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=410) activity do you believe is of greatest VALUE and which activity is Greatest 2nd Greatest of second greatest value in Benin? Value Value Combined Capacity development related to World Bank Group supported 36.6% 18.6% 55.1% projects Financial resources 23.2% 12.6% 35.8% Technical assistance 9.0% 12.4% 21.4% Mobilizing third party financial resources 8.3% 10.9% 19.2% Implementation support 4.1% 14.6% 18.8% Policy advice, studies, analyses 6.6% 11.1% 17.7% Promoting knowledge sharing 2.4% 6.9% 9.4% Data and statistics 3.7% 5.0% 8.6% Donor coordination 2.0% 5.0% 6.9% Bringing together different groups of stakeholders 3.7% 2.5% 6.1% Other 0.7% 0.7% 1.5% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Benin? (Choose no more than TWO) (Responses Combined; N=435) Not willing to honestly criticize policies and reform efforts in the country 30.8% Too influenced by developed countries 24.4% World Bank Group’s processes too complex 18.4% Not enough public disclosure of its work 17.2% Not adequately sensitive to political/social realities in Benin 14.7% Not aligned with country priorities 13.6% Not collaborating enough with private sector 13.1% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 9.9% representatives) Staff too inaccessible 9.2% World Bank Group’s processes too slow 7.8% Don’t know 6.7% Not in it for the long term 5.3% Its advice and strategies do not lend themselves to practical problem solving 4.6% Inadequate World Bank Group’s staffing in Benin 3.7% Not adequately collaborating with organizations such as bilaterals, multilaterals, 2.5% trust funds, UN agencies Not exploring alternative policy options 1.8% Not sufficiently focused on results 1.8% Other 1.6% Arrogant in its approach 0.7% The credibility of its knowledge/data 0.0% 7. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Benin? (Select only ONE response) (N=446) To a fully sufficient degree 9.0% To a somewhat sufficient degree 37.7% To a somewhat insufficient degree 28.9% To a very insufficient degree 13.9% Don’t know 10.5% 47 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) 8. How EFFECTIVE do you believe the following World Bank Group’s instruments Effectiveness are in supporting the Benin Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD Investment Project Financing (IPF) 255 151 6.95 1.97 Development Policy Financing (DPF) 209 156 6.63 1.92 Trust funds and grants 130 211 6.23 2.32 MIGA Guarantees 42 290 5.36 2.36 IFC Investment Services 74 265 6.08 2.30 IFC Advisory Services 67 273 6.49 2.27 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=446) Local government 45.3% Beneficiaries 44.6% Private sector 33.2% NGOs/Community Based Organizations 25.1% Academia/think tanks/research institutes 18.6% Youth/university groups 10.3% Media 4.9% Don’t know 3.1% Donor community 2.5% Parliament 1.6% Foundations 1.6% Other 1.1% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Benin? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in development 388 42 6.99 2.37 in Benin* 11. The World Bank Group’s work is aligned with what I consider the 353 51 6.36 2.42 development priorities for Benin* 48 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Mean Rating Benin, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 218 158 5.96 2.19 13. Flexibility (in terms of the institution’s products and services)* 243 133 5.63 2.02 14. Flexibility (in terms of changing country circumstances)* 233 135 5.87 2.08 15. Being inclusive* 190 167 6.65 2.12 16. Openness (sharing data and other information)* 246 118 6.61 2.18 17. Collaboration with the Government* 338 50 7.75 1.91 18. The speed in which it gets things accomplished on the ground* 301 74 6.86 1.98 19. Helping to bring discipline/effective supervision to implementation of 308 72 7.41 1.93 investment projects* 20. Collaboration with civil society* 245 125 5.88 2.32 21. Staff accessibility* 258 109 4.98 2.47 22. Collaboration with other donors and development partners* 217 151 6.73 2.09 23. Collaboration with the private sector* 224 139 5.17 2.30 24. Straightforwardness and honesty* 246 128 7.09 2.45 25. Treating clients and stakeholders in Benin with respect* 210 160 7.02 2.06 26. Being a long-term partner* 298 84 8.33 1.76 27. When World Bank Group assisted reform efforts fail or are slow to take place, Percentage of Respondents which of the following would you attribute this to? (Choose no more than TWO) (Responses Combined; N=431) Political pressures and obstacles 42.2% Reforms are not well thought out in light of country challenges 35.3% Corruption 24.1% The World Bank Group is not sensitive enough to political/social realities on the 20.4% ground There is not an adequate level of citizen/civil society participation 18.1% Poor coordination within the Government 15.5% The World Bank Group does not provide the government with consistent support 14.8% throughout the reform effort Lack of/inadequate levels of capacity in Government 6.5% There is an inadequate level of private sector participation and support 6.0% Poor donor coordination 4.2% Poor coordination within the World Bank Group 3.7% Other 1.2% 49 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results 1. In Benin, to what extent do the World Bank Group’s financial resources, advice, Mean Rating and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 294 131 6.27 2.28 2. The impact of climate change 251 157 6.02 2.29 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it Effectiveness does in the following areas of development in Benin? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 169 227 5.32 2.37 2. Gender equity (closing the gap between women and men, and boys and girls) 239 156 6.03 2.09 3. Private sector development 212 171 5.37 2.26 4. Education 298 94 6.89 1.95 5. Public sector governance/reform (i.e., government effectiveness, public 264 126 6.47 2.11 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 169 210 5.96 2.20 7. Urban development 235 150 6.16 2.20 8. Energy 227 151 5.99 2.18 9. Water and sanitation 261 121 6.51 2.10 10. Job creation/employment 218 163 5.08 2.24 11. Health 293 99 6.67 2.27 12. Transport (e.g., roads, bridges, transportation) 231 153 5.95 2.26 13. Agriculture and rural development 250 133 6.29 2.10 14. Trade and exports 146 233 4.75 2.22 15. Natural resource management 188 193 5.66 2.20 16. Climate change (e.g., mitigation, adaptation) 207 179 5.93 2.18 17. Poverty reduction 313 82 6.28 2.34 18. Anti corruption 240 154 5.69 2.43 19. Economic growth 250 135 6.04 2.30 20. Disaster risk management 189 195 5.48 2.35 21. Equality of opportunity (i.e., social inclusion) 193 186 5.34 2.34 22. Information and communications technology 183 204 5.42 2.11 (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development 359 73 6.50 2.08 results in Benin?* 50 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Benin? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, 342 87 6.13 2.19 Development Policy Loan, Trust Funds, etc.) meet the needs of Benin* 5. The World Bank Group meets Benin’s needs for knowledge services (e.g., 299 121 5.96 2.20 research, analysis, data, technical assistance)* (1-Not effectively at all, 10-Very effectively) N DK Mean SD 6. How effectively does the World Bank Group help Benin to mobilize finance for 251 179 5.80 2.27 development from private sector sources? 7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded Percentage of Respondents financial instruments in Benin? (Select only ONE response) (N=426) Very familiar 3.8% Somewhat familiar 11.7% Somewhat unfamiliar 18.1% Very unfamiliar 29.1% Don’t know 37.3% How effectively does the World Bank Group support Benin’s efforts … ? (1-Not effectively at all, 10-Very effectively) N DK Mean SD 8. To build stronger domestic resource mobilization systems in the Government 218 198 5.55 2.27 (e.g., tax collection) 9. To develop better and stronger data collection/analytics systems within the 238 177 6.00 2.03 Government 10. To strengthen the country’s crisis preparedness 240 175 6.10 2.15 D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=431) Weekly 4.6% Monthly 8.6% A few times a year 32.7% Rarely 35.3% Never 18.8% 51 World Bank Group Country Opinion Survey 2018: Benin D. The World Bank Group’s Knowledge Work and Activities (continued) In Benin, to what extent do you believe that the World Bank Group’s knowledge Degree work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 320 90 7.26 1.95 3. Include appropriate level of stakeholder involvement during preparation 278 126 6.08 2.14 4. Lead to practical solutions 276 121 6.36 2.09 5. Are accessible (well written and easy to understand) 292 104 6.32 2.32 6. Are source of relevant information on global good practices 282 114 7.06 1.99 7. Are adequately disseminated 275 117 5.66 2.35 8. Are translated enough into local language 264 133 3.51 2.24 9. Are adaptable to Benin’s specific development challenges and country 298 99 6.31 2.22 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?* 332 98 7.02 2.03 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* 332 102 7.16 1.92 (1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 309 113 4.83 2.56 2. The World Bank Group effectively monitors and evaluates the projects and 384 45 7.75 1.85 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 325 99 6.21 2.38 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 231 183 6.51 2.16 5. The World Bank Group’s conditions on its lending are reasonable 226 188 5.93 2.29 6. The World Bank Group takes decisions quickly in Benin* 240 171 5.34 2.40 7. Working with the World Bank Group increases Benin’s institutional capacity 332 87 7.06 2.15 8. Where country systems (e.g., procurement, financial management, etc.) are 311 109 7.45 2.14 adequate, the World Bank Group makes appropriate use of them* 52 World Bank Group Country Opinion Survey 2018: Benin F. The Future Role of the World Bank Group in Benin 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Benin? (Choose no more than TWO) (Responses Combined; N=436) Work more with civil society and beneficiary representatives 26.1% Reduce the complexity of obtaining World Bank Group financing 25.7% Collaborate more effectively with Government clients (e.g., national, state, local) 23.2% Leverage the private sector more (i.e., mobilize private sector development) 21.1% Offer more innovative knowledge services 20.2% Increase the level of capacity development in the country 18.6% Offer more innovative financial products 11.0% Help to bring discipline/effective supervision to implementation of World Bank 9.6% Group projects Work more with private sector 8.9% Work faster 5.5% Improve the competitiveness of its financing compared to markets (e.g., cost, 4.8% timeliness, other terms) Improve the quality of its experts as related to Benin’s specific challenges 4.8% Collaborate more effectively with organizations such as bilaterals, multilaterals, trust 4.6% funds, UN agencies Other 4.1% Provide more adequate data/knowledge/statistics/figures on Benin’s economy 3.9% Ensure greater selectivity in its work 2.1% 2. When considering the combination of services that the World Bank Group offers in Benin, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Benin? Percentage of Respondents (Select only ONE response) (N=412) Financial services 28.9% Knowledge products 15.8% Convening services 4.4% None of the above 0.7% The combination is appropriate for Benin 42.7% Don't know 7.5% 53 World Bank Group Country Opinion Survey 2018: Benin F. The Future Role of the World Bank Group in Benin (continued) 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Benin? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=418) Public financial management 46.7% Support domestic resource mobilization 42.1% Access to basic services 36.8% Food security 34.4% Jobs 32.1% Social safety nets 19.1% Social cohesion 14.8% Capacity of state institutions 12.9% Access to justice systems 11.2% Stimulating dialogue to promote peace and stability 11.2% Improving livelihoods 10.8% Crisis preparedness 7.9% Crisis response 7.2% Reducing gender based violence 3.1% Security mechanisms 3.1% Conflict resolution mechanisms 2.6% 3B. Which THREE areas below would benefit most from other donors in Benin? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=393) Food security 31.8% Access to basic services 27.0% Support domestic resource mobilization 26.0% Access to justice systems 25.7% Jobs 23.4% Social cohesion 21.9% Stimulating dialogue to promote peace and stability 19.8% Public financial management 19.6% Security mechanisms 15.8% Reducing gender based violence 15.5% Crisis preparedness 14.5% Capacity of state institutions 13.0% Improving livelihoods 11.7% Social safety nets 10.7% Crisis response 10.4% Conflict resolution mechanisms 6.4% 54 World Bank Group Country Opinion Survey 2018: Benin G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Benin? (Choose no more than TWO) (Responses Combined; N=428) Local television 51.2% Internet 41.8% Local radio 31.1% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 18.2% Local newspapers 17.3% International television 15.0% International radio 10.5% International newspapers 4.7% Periodicals 3.5% Other 3.3% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=434) e-Newsletters 39.2% World Bank Group’s publications and other written materials 37.8% World Bank Group’s seminars/workshops/conferences 35.7% World Bank Group’s website 32.5% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 18.7% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 16.6% Mobile phones 12.7% Other 2.1% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession Percentage of Respondents that is not on a list of exceptions? (N=414) Yes 11.6% No 88.4% Percentage of Respondents 4. Do you have reliable access to the Internet? (N=429) Yes 70.6% No 29.4% Percentage of Respondents 5. Do you use/have you used the World Bank Group website? (N=421) Yes 34.4% No 65.6% 6. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, and Flickr)? (N=420) Yes 12.6% No 87.4% 7. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=358) High speed/WiFi 68.2% Dial-up 31.8% 55 World Bank Group Country Opinion Survey 2018: Benin G. Communication and Information Sharing (continued) 8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=427) Weekly 10.5% Monthly 11.7% A few times a year 23.7% Rarely 28.8% Never 25.3% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. I find the World Bank Group’s websites easy to navigate. 225 208 6.54 2.54 10. I find the information on the World Bank Group’s websites useful . 231 197 7.49 1.99 11. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 185 243 7.04 2.36 institution H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Select only ONE response) (N=432) Employee of a Ministry, Ministerial Department or Implementation Agency 34.0% Local Government Office or Staff 20.8% Private Sector Organization 6.7% NGO/Community Based Organization 6.7% Other 5.8% Office of Minister 5.3% Project Management Unit (PMU) overseeing implementation of project/ 5.3% Consultant/Contractor working on World Bank Group supported project/program Academia/Research Institute/Think Tank 4.2% Media (press, radio, TV, web, etc.) 3.0% Bilateral/Multilateral Agency 1.6% Private Foundation 1.4% Trade Union 1.2% Independent Government Institution (i.e., Regulatory Agency, Central 0.9% Bank/oversight institution) Faith-Based Group 0.9% Judiciary Branch 0.7% Financial Sector/Private Bank 0.5% Youth Group 0.5% Office of the President, Prime Minister 0.2% Office of Parliamentarian 0.2% 56 World Bank Group Country Opinion Survey 2018: Benin H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=433) Education 13.4% Other 13.4% Governance 12.9% Health, nutrition, and population 11.8% Agriculture 8.8% Urban, rural, and social development 7.2% Generalist (specialized in multiple sectors) 6.9% Environment and natural resources 5.1% Macroeconomics and fiscal management 4.8% Finance and markets 3.5% Energy and extractives 2.5% Transport and ICT 2.5% Jobs 2.1% Trade and competitiveness 1.8% Social protection and labor 1.2% Water 0.9% Poverty 0.7% Fragility, conflict and violence 0.2% Public-private partnerships 0.2% Gender 0.0% Climate change 0.0% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (Select only ONE response) (N=425) Yes 42.8% No 57.2% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Benin? (Select only ONE response) (N=322) The World Bank (IDA) 67.7% The International Finance Corporation (IFC) 2.5% The Multilateral Investment Guarantee Agency (MIGA) 0.6% Other 29.2% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=370) Yes 17.3% No 82.7% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Benin? (Select only ONE response) (N=60) The two institutions work well together 40.0% The way the two institutions work together needs improvement 31.7% The two institutions do not work well together 1.7% Don’t know 26.7% 57 World Bank Group Country Opinion Survey 2018: Benin H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Benin? (Choose no more than TWO) (Responses Combined; N=363) Collaborate as part of my professional duties 47.9% Observer (i.e., follow in media, discuss in informal conversations, etc.) 34.2% Engage in World Bank Group related/sponsored events/activities 30.9% Use World Bank Group reports/data 21.5% Use World Bank Group website for information, data, research, etc. 17.1% Percentage of Respondents 8. What’s your gender? (N=441) Female 9.8% Male 90.2% Percentage of Respondents 9. What’s your age? (N=437) 25 and under 0.5% 26-35 12.4% 36-45 34.6% 46-55 33.2% 56 and above 19.5% Percentage of Respondents 10. Which best represents your geographic location? (N=442) Cotonou / Abomey Calavi 38.9% Porto-Novo 7.9% Parakou 5.9% Other cities 36.2% Rural areas 11.1% 58 World Bank Group Country Opinion Survey 2018: Benin Appendix B: Responses to All Questions by Stakeholder Groups17 Office of the President/ Prime Minister/ Minister N=24  Employee of a Ministry N=147  PMU/ Consultant on WBG Project N=23  Local Government N=90 Private Sector/ Financial Sector/ Private Bank N=31  CSO N=46  Media N=13  Academia/ Research Institute/ Think Tank N=18  Other N=40 A. General Issues facing Benin In general, would you say that Benin’s economy is headed in ... ?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other The right direction 85.7% 76.2% 71.4% 78.2% 50.0% 65.1% 58.3% 53.3% 76.5% The wrong direction 4.8% 4.6% 9.5% 2.6% 28.6% 11.6% 8.3% 13.3% 2.9% Not sure 9.5% 19.2% 19.0% 19.2% 21.4% 23.3% 33.3% 33.3% 20.6% *Significantly different between stakeholder groups 17 Only 432 respondents provided their current position. Thus, only these respondents were included in the analysis presented in this Appendix. 59 World Bank Group Country Opinion Survey 2018: Benin A. General Issues Facing Benin (continued) Listed below are a number of development priorities in Benin. Please identify which of the following you consider the most important development priorities in Benin. (Choose no more than THREE) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Social protection 4.8% 7.2% 13.6% 9.8% 10.7% 11.9% 7.7% 17.6% 13.5% Gender equity* 0.0% 0.7% 0.0% 2.4% 7.1% 9.5% 0.0% 0.0% 13.5% Private sector development 23.8% 21.7% 13.6% 22.0% 46.4% 23.8% 7.7% 17.6% 27.0% Education* 71.4% 56.5% 40.9% 39.0% 35.7% 45.2% 30.8% 47.1% 32.4% Public sector governance/reform 38.1% 50.0% 54.5% 42.7% 39.3% 35.7% 46.2% 52.9% 51.4% Global/regional integration 0.0% 1.4% 0.0% 1.2% 0.0% 0.0% 0.0% 5.9% 0.0% Food security* 4.8% 8.7% 9.1% 22.0% 3.6% 11.9% 30.8% 11.8% 5.4% Urban development 0.0% 1.4% 4.5% 4.9% 3.6% 0.0% 7.7% 5.9% 0.0% Energy 28.6% 24.6% 36.4% 14.6% 14.3% 16.7% 15.4% 11.8% 29.7% Water and sanitation 9.5% 11.6% 22.7% 17.1% 0.0% 11.9% 7.7% 5.9% 13.5% Job creation/employment 23.8% 11.6% 13.6% 14.6% 7.1% 16.7% 15.4% 5.9% 16.2% Health 19.0% 23.2% 9.1% 15.9% 17.9% 21.4% 30.8% 17.6% 13.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 9.5% 8.0% 9.1% 4.9% 7.1% 2.4% 0.0% 0.0% 8.1% Agriculture and rural development 28.6% 29.7% 40.9% 39.0% 42.9% 28.6% 23.1% 47.1% 21.6% Trade and exports 0.0% 1.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 1.4% 0.0% 3.7% 0.0% 7.1% 0.0% 5.9% 2.7% Climate change 0.0% 1.4% 4.5% 9.8% 0.0% 2.4% 0.0% 0.0% 5.4% Poverty reduction 9.5% 10.1% 13.6% 8.5% 17.9% 14.3% 23.1% 0.0% 13.5% Anti corruption 14.3% 15.9% 0.0% 13.4% 14.3% 23.8% 30.8% 11.8% 8.1% Judiciary reform 0.0% 2.2% 4.5% 0.0% 3.6% 2.4% 7.7% 11.8% 5.4% Economic growth 9.5% 8.0% 0.0% 4.9% 10.7% 4.8% 15.4% 11.8% 13.5% Disaster risk management 0.0% 0.0% 0.0% 1.2% 0.0% 0.0% 0.0% 5.9% 0.0% Equality of opportunity 0.0% 1.4% 4.5% 3.7% 3.6% 2.4% 0.0% 0.0% 5.4% Information and communications 4.8% 0.7% 4.5% 2.4% 7.1% 0.0% 0.0% 5.9% 0.0% technology *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2018: Benin A. General Issues Facing Benin (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Benin? (Choose no more than THREE) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Economic growth 33.3% 22.4% 17.4% 22.5% 27.6% 24.4% 30.8% 38.9% 47.5% Disaster risk management 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 12.5% 16.3% 13.0% 10.1% 10.3% 6.7% 15.4% 11.1% 12.5% Information and communications 8.3% 2.0% 4.3% 3.4% 0.0% 0.0% 0.0% 0.0% 2.5% technology Social protection 16.7% 12.9% 17.4% 5.6% 6.9% 13.3% 0.0% 11.1% 5.0% Agriculture and rural development 54.2% 56.5% 65.2% 68.5% 65.5% 62.2% 53.8% 61.1% 60.0% Trade and exports 0.0% 4.1% 8.7% 2.2% 3.4% 4.4% 7.7% 0.0% 0.0% Climate change* 0.0% 0.7% 4.3% 10.1% 0.0% 6.7% 0.0% 0.0% 0.0% Transport 12.5% 7.5% 8.7% 3.4% 10.3% 4.4% 0.0% 0.0% 0.0% Energy 16.7% 17.0% 17.4% 15.7% 10.3% 11.1% 15.4% 5.6% 7.5% Anti corruption 25.0% 23.8% 0.0% 22.5% 34.5% 24.4% 46.2% 27.8% 27.5% Judiciary reform 0.0% 1.4% 0.0% 0.0% 3.4% 0.0% 0.0% 5.6% 2.5% Water and sanitation 4.2% 5.4% 13.0% 9.0% 3.4% 17.8% 15.4% 11.1% 10.0% Job creation/employment 37.5% 33.3% 26.1% 40.4% 17.2% 35.6% 7.7% 33.3% 40.0% Health 8.3% 11.6% 8.7% 12.4% 10.3% 15.6% 30.8% 11.1% 15.0% Financial markets 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/reform 25.0% 20.4% 26.1% 19.1% 20.7% 13.3% 15.4% 22.2% 22.5% Gender equity 0.0% 0.7% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 2.5% Private sector development 8.3% 11.6% 26.1% 14.6% 13.8% 4.4% 7.7% 11.1% 17.5% Education 29.2% 34.0% 30.4% 19.1% 37.9% 24.4% 30.8% 22.2% 17.5% Global/regional integration* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% Food security 8.3% 15.0% 13.0% 13.5% 10.3% 26.7% 23.1% 16.7% 5.0% Urban development 0.0% 0.7% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 1.4% 0.0% 3.4% 6.9% 2.2% 0.0% 0.0% 2.5% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2018: Benin A. General Issues Facing Benin (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growt h and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Benin? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Greater access to health and nutrition 60.0% 50.7% 52.4% 49.4% 42.9% 40.5% 45.5% 43.8% 57.9% for citizens Better entrepreneurial opportunities 20.0% 16.4% 23.8% 25.9% 28.6% 16.7% 27.3% 12.5% 23.7% A growing middle class 5.0% 5.2% 4.8% 2.5% 3.6% 4.8% 9.1% 12.5% 10.5% Better opportunity for the poor who 10.0% 17.2% 14.3% 19.8% 10.7% 31.0% 27.3% 25.0% 21.1% live in rural areas Better opportunity for the poor who 0.0% 2.2% 0.0% 1.2% 3.6% 2.4% 0.0% 6.3% 2.6% live in urban areas Consistent economic growth 15.0% 17.9% 9.5% 14.8% 14.3% 21.4% 18.2% 37.5% 15.8% More reliable social safety net 20.0% 12.7% 23.8% 12.3% 21.4% 11.9% 9.1% 6.3% 13.2% Greater access to micro-finance for 10.0% 26.9% 19.0% 14.8% 17.9% 14.3% 9.1% 12.5% 18.4% the poor Greater voice and participation for citizens to help ensure greater 0.0% 3.7% 4.8% 3.7% 3.6% 2.4% 0.0% 6.3% 2.6% accountability Education and training that better 30.0% 24.6% 23.8% 32.1% 21.4% 31.0% 27.3% 25.0% 10.5% ensure job opportunity Better quality public services 20.0% 10.4% 9.5% 6.2% 3.6% 9.5% 0.0% 6.3% 7.9% Better employment opportunities for 10.0% 9.0% 14.3% 13.6% 17.9% 11.9% 18.2% 0.0% 15.8% young people Better employment opportunities for 0.0% 1.5% 0.0% 3.7% 3.6% 2.4% 0.0% 0.0% 0.0% women Other 0.0% 0.7% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 62 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in Benin? 24 5.83 2.41 135 5.44 2.42 22 6.82 2.30 85 5.47 2.28 27 5.33 2.45 43 5.16 2.67 12 4.17 2.66 18 4.89 2.37 38 5.84 2.58 (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in Benin.* 19 7.00 1.91 120 6.53 2.37 22 7.50 1.87 72 6.57 1.78 25 5.48 1.85 35 6.97 1.95 11 5.27 3.58 15 5.53 1.68 32 6.63 2.00 (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and 20 7.05 2.11 115 7.30 2.12 20 7.60 1.76 76 7.01 2.01 22 6.05 2.38 33 6.91 2.28 9 5.89 2.89 16 5.50 2.03 30 7.17 1.76 knowledge) to help Benin solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Benin, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Benin? (Choose no more than THREE) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Energy 33.3% 32.0% 36.4% 27.8% 31.0% 15.6% 15.4% 27.8% 35.0% Water and sanitation 8.3% 18.4% 27.3% 15.6% 10.3% 20.0% 15.4% 22.2% 15.0% Job creation/employment 20.8% 13.6% 4.5% 16.7% 31.0% 15.6% 23.1% 22.2% 15.0% Health 12.5% 33.3% 18.2% 31.1% 13.8% 28.9% 38.5% 22.2% 30.0% Financial markets* 0.0% 0.0% 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% 0.0% Social protection 12.5% 4.8% 13.6% 3.3% 0.0% 4.4% 0.0% 0.0% 5.0% Gender equity 0.0% 1.4% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 2.5% Private sector development* 16.7% 11.6% 9.1% 17.8% 37.9% 22.2% 7.7% 11.1% 30.0% Education* 62.5% 53.7% 36.4% 27.8% 44.8% 33.3% 61.5% 38.9% 32.5% Public sector governance/reform 20.8% 25.9% 36.4% 15.6% 24.1% 22.2% 23.1% 33.3% 35.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 12.5% 7.5% 4.5% 13.3% 0.0% 13.3% 15.4% 5.6% 5.0% Urban development 4.2% 0.7% 4.5% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Judiciary reform 4.2% 1.4% 0.0% 2.2% 3.4% 6.7% 7.7% 5.6% 7.5% Economic growth 16.7% 7.5% 0.0% 7.8% 0.0% 11.1% 7.7% 11.1% 5.0% Disaster risk management 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 4.2% 4.1% 13.6% 4.4% 0.0% 4.4% 0.0% 0.0% 7.5% Information and communications 16.7% 3.4% 4.5% 1.1% 0.0% 2.2% 0.0% 5.6% 5.0% technology* Transport 4.2% 10.2% 9.1% 5.6% 6.9% 4.4% 15.4% 0.0% 10.0% Agriculture and rural development* 25.0% 46.9% 59.1% 58.9% 51.7% 40.0% 30.8% 55.6% 37.5% Trade and exports 0.0% 1.4% 0.0% 1.1% 3.4% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 2.0% 4.5% 0.0% 6.9% 2.2% 0.0% 0.0% 2.5% Climate change* 0.0% 1.4% 4.5% 11.1% 3.4% 2.2% 0.0% 0.0% 0.0% Poverty reduction 16.7% 10.9% 13.6% 20.0% 17.2% 17.8% 23.1% 16.7% 12.5% Anti corruption* 4.2% 4.8% 0.0% 10.0% 3.4% 24.4% 15.4% 16.7% 7.5% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Benin? Office of PMU/ Private Sector/ Academia/ Greatest Value President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Bringing together different groups of 4.3% 4.4% 0.0% 1.3% 3.4% 7.3% 0.0% 0.0% 8.1% stakeholders Capacity development related to 34.8% 34.6% 23.8% 36.7% 44.8% 34.1% 50.0% 37.5% 40.5% World Bank Group supported projects Technical assistance 17.4% 7.4% 23.8% 5.1% 13.8% 7.3% 8.3% 6.3% 5.4% Policy advice, studies, analyses 8.7% 4.4% 4.8% 5.1% 6.9% 9.8% 0.0% 12.5% 13.5% Financial resources 8.7% 29.4% 33.3% 29.1% 17.2% 19.5% 8.3% 6.3% 18.9% Data and statistics 8.7% 5.1% 0.0% 3.8% 0.0% 0.0% 0.0% 12.5% 0.0% Promoting knowledge sharing* 4.3% 2.9% 0.0% 0.0% 6.9% 0.0% 25.0% 0.0% 0.0% Implementation support 0.0% 3.7% 0.0% 2.5% 3.4% 4.9% 8.3% 6.3% 10.8% Mobilizing third party financial 8.7% 5.1% 14.3% 15.2% 3.4% 9.8% 0.0% 18.8% 0.0% resources* Donor coordination 4.3% 2.2% 0.0% 1.3% 0.0% 4.9% 0.0% 0.0% 2.7% Other 0.0% 1.5% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of PMU/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Bringing together different groups of 4.3% 0.7% 5.0% 0.0% 0.0% 7.5% 0.0% 6.3% 5.6% stakeholders Capacity development related to 21.7% 13.4% 35.0% 25.6% 17.9% 15.0% 0.0% 18.8% 22.2% World Bank Group supported projects Technical assistance 8.7% 14.9% 15.0% 11.5% 10.7% 5.0% 33.3% 12.5% 11.1% Policy advice, studies, analyses 26.1% 9.0% 10.0% 9.0% 21.4% 7.5% 16.7% 6.3% 11.1% Financial resources 13.0% 14.2% 15.0% 14.1% 7.1% 15.0% 8.3% 0.0% 11.1% Data and statistics 0.0% 6.7% 0.0% 3.8% 0.0% 5.0% 0.0% 6.3% 13.9% Promoting knowledge sharing 8.7% 7.5% 5.0% 7.7% 10.7% 7.5% 0.0% 6.3% 5.6% Implementation support 17.4% 16.4% 15.0% 12.8% 10.7% 10.0% 33.3% 25.0% 5.6% Mobilizing third party financial 0.0% 7.5% 0.0% 11.5% 17.9% 22.5% 8.3% 12.5% 11.1% resources Donor coordination 0.0% 8.2% 0.0% 3.8% 3.6% 5.0% 0.0% 6.3% 2.8% Other 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 65 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Benin? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Not willing to honestly criticize policies and reform efforts in the 30.4% 22.9% 39.1% 32.6% 25.9% 38.6% 38.5% 44.4% 39.5% country Staff too inaccessible 4.3% 11.1% 0.0% 16.3% 3.7% 9.1% 7.7% 0.0% 7.9% Not collaborating enough with private 4.3% 8.3% 13.0% 8.1% 29.6% 29.5% 46.2% 0.0% 10.5% sector* Not adequately collaborating with organizations such as bilaterals, 4.3% 2.8% 0.0% 3.5% 0.0% 4.5% 0.0% 0.0% 2.6% multilaterals, trust funds, UN agencies Not aligned with country priorities 26.1% 13.2% 8.7% 12.8% 14.8% 11.4% 7.7% 22.2% 13.2% Not adequately sensitive to 0.0% 18.8% 8.7% 19.8% 22.2% 4.5% 15.4% 16.7% 7.9% political/social realities in Benin Too influenced by developed 21.7% 26.4% 17.4% 29.1% 11.1% 20.5% 46.2% 16.7% 23.7% countries World Bank Group’s processes too 26.1% 6.3% 8.7% 4.7% 3.7% 6.8% 0.0% 5.6% 13.2% slow* World Bank Group’s processes too 13.0% 15.3% 13.0% 24.4% 22.2% 20.5% 15.4% 22.2% 23.7% complex Not exploring alternative policy 0.0% 2.1% 0.0% 1.2% 3.7% 0.0% 0.0% 0.0% 2.6% options Not sufficiently focused on results 8.7% 1.4% 0.0% 2.3% 0.0% 2.3% 0.0% 0.0% 2.6% Not in it for the long term 4.3% 6.3% 13.0% 3.5% 3.7% 2.3% 0.0% 11.1% 2.6% Its advice and strategies do not lend themselves to practical problem 8.7% 6.9% 0.0% 0.0% 7.4% 0.0% 15.4% 11.1% 5.3% solving Not collaborating enough with civil 0.0% 5.6% 8.7% 8.1% 14.8% 36.4% 0.0% 11.1% 7.9% society* Not enough public disclosure of its 26.1% 16.0% 17.4% 18.6% 22.2% 6.8% 7.7% 22.2% 18.4% work Arrogant in its approach 0.0% 0.7% 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% Inadequate World Bank Group’s 8.7% 4.9% 8.7% 1.2% 3.7% 4.5% 0.0% 0.0% 0.0% staffing in Benin The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 2.1% 4.3% 2.3% 3.7% 0.0% 0.0% 0.0% 0.0% Don’t know* 0.0% 12.5% 13.0% 1.2% 0.0% 0.0% 0.0% 5.6% 7.9% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Benin?* (Select only ONE response) Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other To a fully sufficient degree 16.7% 4.8% 8.7% 7.8% 13.3% 15.9% 7.7% 13.3% 7.5% To a somewhat sufficient degree 41.7% 41.5% 17.4% 44.4% 16.7% 25.0% 38.5% 26.7% 50.0% To a somewhat insufficient degree 25.0% 25.9% 60.9% 25.6% 30.0% 38.6% 23.1% 20.0% 30.0% To a very insufficient degree 4.2% 12.2% 4.3% 18.9% 30.0% 13.6% 23.1% 26.7% 2.5% Don’t know 12.5% 15.6% 8.7% 3.3% 10.0% 6.8% 7.7% 13.3% 10.0% *Significantly different between stakeholder groups How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Benin Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing (IPF)* 16 7.06 1.69 88 7.02 1.94 17 7.82 1.55 52 7.02 1.95 14 6.43 2.59 24 7.08 1.91 5 5.40 3.13 11 5.09 1.87 24 7.21 1.56 Development Policy Financing (DPF) 16 7.44 1.90 70 6.59 1.81 9 7.89 1.62 41 6.85 1.64 12 5.92 1.78 22 6.23 2.49 4 5.00 2.45 10 6.20 1.99 19 6.21 1.81 Trust funds and grants 9 6.89 1.90 50 6.02 2.16 12 7.33 2.23 19 6.11 2.77 7 5.57 1.40 10 6.30 2.21 3 6.00 4.58 5 5.00 1.87 12 6.25 2.77 MIGA Guarantees 5 6.40 1.52 14 5.21 2.22 1 10.00 9 4.67 2.78 3 5.00 0.00 1 5.00 2 4.00 4.24 0 5 7.00 1.41 IFC Investment Services 8 6.38 1.69 25 6.44 2.04 2 9.50 0.71 14 5.29 2.70 5 4.40 1.34 3 6.33 4.73 3 5.67 3.51 5 5.80 1.10 6 7.50 1.64 IFC Advisory Services 9 6.67 2.29 20 6.90 1.86 1 10.00 14 5.50 2.62 3 6.67 2.08 4 7.75 2.63 2 3.50 3.54 4 6.25 .50 8 7.38 1.60 *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Beneficiaries* 60.9% 51.7% 56.5% 44.4% 41.4% 24.4% 7.7% 41.2% 42.5% Youth/university groups 13.0% 15.0% 0.0% 8.9% 3.4% 8.9% 15.4% 11.8% 10.0% Private sector 43.5% 29.3% 34.8% 25.6% 58.6% 35.6% 46.2% 35.3% 30.0% Local government* 52.2% 44.9% 21.7% 74.4% 37.9% 26.7% 30.8% 17.6% 40.0% Donor community 4.3% 3.4% 0.0% 2.2% 0.0% 4.4% 0.0% 0.0% 0.0% NGOs/Community Based 8.7% 17.7% 26.1% 25.6% 20.7% 62.2% 15.4% 17.6% 27.5% Organizations* Academia/think tanks/research 8.7% 19.0% 30.4% 8.9% 20.7% 15.6% 7.7% 58.8% 32.5% institutes* Parliament 0.0% 0.7% 4.3% 1.1% 0.0% 2.2% 7.7% 0.0% 2.5% Foundations 0.0% 0.7% 4.3% 1.1% 3.4% 2.2% 0.0% 5.9% 0.0% Media* 0.0% 2.7% 4.3% 0.0% 0.0% 8.9% 53.8% 5.9% 10.0% Other 0.0% 0.0% 0.0% 1.1% 3.4% 0.0% 7.7% 0.0% 5.0% Don’t know 4.3% 5.4% 4.3% 0.0% 0.0% 4.4% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Benin? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 20 6.90 1.74 128 7.16 2.25 21 8.43 1.54 82 7.05 2.52 26 5.92 2.43 36 6.86 2.26 9 6.33 3.12 15 5.53 2.39 38 7.00 2.17 relevant role in development in Benin* The World Bank Group’s work is aligned with what I 20 6.90 1.97 119 6.13 2.48 21 7.57 2.09 76 6.28 2.39 26 5.42 2.80 31 6.90 2.02 9 6.00 2.83 12 6.17 2.33 30 6.80 2.14 consider the development priorities for Benin *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Benin, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 13 6.69 1.75 88 5.99 2.13 15 6.47 2.36 37 5.97 2.11 12 5.17 2.17 19 5.47 2.37 3 2.33 1.53 8 5.63 2.33 16 6.31 1.74 Flexibility (in terms of the institution’s products and 12 6.58 1.62 92 5.76 2.08 15 6.13 2.29 48 5.25 2.12 11 4.73 1.56 21 5.71 1.79 3 4.00 1.73 13 4.92 1.80 23 6.04 1.85 services) Flexibility (in terms of changing country 15 6.93 1.75 87 5.94 2.10 13 5.77 2.17 40 5.68 2.18 12 5.75 1.76 21 5.52 2.27 4 5.25 2.36 11 5.27 1.79 24 6.38 1.69 circumstances) Being inclusive 10 7.20 .79 73 6.78 1.84 7 7.00 2.38 45 6.82 2.53 10 5.90 2.13 17 5.76 2.66 3 5.00 4.58 7 7.00 1.15 16 6.56 1.71 Openness (sharing data and other information) 15 7.07 1.53 91 6.88 2.04 11 7.18 2.04 49 6.35 2.50 12 5.92 1.73 24 6.58 2.28 6 5.17 2.79 12 6.17 2.76 21 6.86 1.80 Collaboration with the Government* 17 8.12 1.36 117 7.72 1.83 16 8.56 1.41 73 7.96 1.82 19 6.42 2.01 35 7.89 2.03 9 6.89 2.37 15 7.47 2.26 30 7.97 1.75 The speed in which it gets things accomplished on the ground 14 6.21 1.72 106 6.87 2.03 20 7.25 1.89 60 7.17 1.86 16 6.44 2.03 28 7.00 1.98 5 6.20 3.11 14 5.79 2.01 31 6.71 1.81 Helping to bring discipline/effective supervision to implementation of investment projects 16 7.44 1.86 113 7.40 2.03 19 8.11 1.37 62 7.52 1.91 17 6.88 1.80 26 6.77 1.90 6 6.67 3.44 12 6.83 1.40 28 7.75 1.69 Collaboration with civil society* 13 6.23 1.59 81 6.54 2.36 7 5.14 1.95 54 5.83 2.20 16 4.56 1.97 31 5.16 2.42 5 4.80 2.68 11 6.18 1.47 23 5.74 2.60 Staff accessibility* 15 5.87 1.88 84 5.30 2.55 14 6.79 2.08 57 4.25 2.14 17 3.47 2.37 25 4.40 2.35 5 4.60 3.29 11 5.09 1.38 24 5.21 2.65 Collaboration with other donors and development 15 7.13 1.81 79 6.49 2.19 6 7.83 2.48 42 6.67 2.08 13 5.69 2.56 17 6.71 1.76 3 7.67 2.08 13 6.69 1.25 22 7.32 1.99 partners Collaboration with the private sector* 12 5.50 1.98 78 5.73 2.42 7 5.00 2.08 44 4.68 2.10 19 3.26 1.76 22 5.05 2.24 3 4.00 3.00 12 5.00 1.95 22 6.05 2.10 Straightforwardness and honesty 16 8.06 1.81 90 7.21 2.53 15 7.47 1.60 48 6.79 2.65 14 5.93 2.56 22 8.00 2.18 5 5.40 3.21 9 6.33 2.65 22 6.95 2.19 Treating clients and stakeholders in Benin with 12 7.67 1.87 78 7.22 1.93 12 7.67 1.67 42 6.86 2.40 11 5.91 2.02 17 6.71 1.99 3 5.33 1.15 10 6.20 2.35 20 7.20 1.85 respect Being a long-term partner* 15 8.47 1.06 102 8.63 1.59 19 8.58 1.26 59 8.39 2.11 17 6.88 2.45 31 8.26 1.55 7 7.57 2.37 14 8.21 1.48 28 8.21 1.55 *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other The World Bank Group does not provide the government with 9.5% 13.3% 13.0% 17.0% 20.7% 8.9% 8.3% 11.1% 16.2% consistent support throughout the reform effort Political pressures and obstacles 14.3% 40.6% 43.5% 48.9% 37.9% 40.0% 50.0% 38.9% 54.1% Reforms are not well thought out in 33.3% 35.0% 30.4% 36.4% 34.5% 28.9% 66.7% 50.0% 27.0% light of country challenges Poor coordination within the 4.8% 18.9% 30.4% 12.5% 10.3% 17.8% 16.7% 16.7% 10.8% Government There is an inadequate level of private sector participation and 19.0% 6.3% 0.0% 3.4% 13.8% 4.4% 8.3% 0.0% 2.7% support Poor donor coordination 4.8% 7.0% 0.0% 2.3% 0.0% 2.2% 0.0% 5.6% 2.7% The World Bank Group is not sensitive enough to political/social realities on 28.6% 17.5% 21.7% 26.1% 20.7% 15.6% 8.3% 33.3% 18.9% the ground Lack of/inadequate levels of capacity 23.8% 7.7% 13.0% 3.4% 10.3% 2.2% 0.0% 0.0% 5.4% in Government* There is not an adequate level of 14.3% 18.9% 13.0% 11.4% 20.7% 35.6% 16.7% 22.2% 16.2% citizen/civil society participation Corruption 23.8% 21.7% 13.0% 25.0% 20.7% 37.8% 16.7% 22.2% 37.8% Poor coordination within the World 9.5% 4.2% 0.0% 2.3% 3.4% 2.2% 8.3% 0.0% 2.7% Bank Group Other 4.8% 1.4% 0.0% 0.0% 3.4% 2.2% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results In Benin, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to… ? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender 17 5.82 1.55 96 6.14 2.43 14 6.43 2.24 63 6.68 2.07 19 5.21 2.27 30 6.97 2.17 7 5.86 1.07 13 6.38 2.53 26 6.27 2.34 The impact of climate change 13 6.00 1.35 81 6.01 2.58 9 7.00 2.06 61 6.51 1.99 20 5.35 2.87 21 5.67 1.88 4 5.50 2.38 13 5.38 1.85 23 5.91 2.31 How EFFECTIVE do you believe the World Bank is in terms of the work it does in the following areas of development in Benin? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection 11 4.82 2.36 55 5.11 2.35 7 6.57 2.30 36 5.53 2.29 13 4.23 2.92 10 5.60 1.26 4 4.75 3.50 6 5.33 1.86 21 5.86 2.31 Gender equity* 12 5.42 1.38 83 5.80 2.14 9 5.78 1.92 55 6.44 2.05 15 4.53 2.03 20 6.65 1.79 5 5.20 1.48 13 6.23 2.42 22 6.73 2.05 Private sector development 13 5.38 2.06 66 5.61 2.55 8 5.13 2.23 40 5.13 2.33 17 4.35 2.37 22 5.95 1.65 5 3.60 1.52 11 4.82 1.54 24 6.08 1.86 Education* 17 7.06 1.56 100 6.92 2.03 14 7.43 1.70 66 7.02 2.00 20 6.25 2.10 26 7.38 1.65 6 4.67 1.97 13 5.69 2.06 26 6.81 1.52 Public sector governance/reform 15 6.60 2.35 93 6.49 2.26 11 6.55 1.81 56 6.25 1.99 19 5.79 2.55 24 6.88 1.92 6 4.83 1.60 12 6.42 1.44 24 7.54 1.64 Global/regional integration 14 6.36 1.98 55 5.71 2.39 5 6.60 2.41 38 5.84 2.14 9 6.56 2.19 16 6.38 1.82 5 4.80 2.39 9 5.33 2.87 15 6.80 1.70 Urban development* 15 6.53 2.29 76 6.09 2.17 12 7.50 1.62 49 6.33 2.13 17 5.88 2.50 21 6.81 2.06 5 4.60 1.14 13 4.23 1.83 20 6.15 2.43 Energy 13 5.85 1.72 78 5.95 2.36 14 7.00 2.15 51 5.94 1.94 15 5.53 2.00 19 6.11 2.40 5 4.40 1.52 5 4.60 2.51 21 6.62 1.77 Water and sanitation* 15 6.13 1.96 81 6.31 2.11 16 7.63 1.63 58 6.95 2.09 18 6.22 2.29 26 6.50 1.84 6 5.00 2.68 11 5.27 2.05 24 6.71 2.01 Job creation/employment* 13 5.62 2.36 64 4.84 2.41 17 6.47 1.97 43 5.12 1.99 15 4.00 2.33 18 5.44 1.46 4 2.75 1.50 14 4.07 1.90 23 5.39 2.31 Health* 17 6.59 2.09 101 6.86 2.22 14 7.36 1.69 54 6.80 2.31 19 5.58 2.63 26 7.35 1.96 7 5.57 2.99 14 4.86 2.44 31 6.48 2.01 Transport 14 5.64 2.13 71 5.73 2.20 11 6.91 1.81 48 6.21 2.34 19 5.68 2.56 22 7.05 2.15 6 5.00 2.53 9 5.00 1.94 25 5.60 1.96 Agriculture and rural development 13 6.15 2.12 78 6.28 2.19 14 7.29 1.38 55 6.36 2.12 16 5.25 2.24 26 6.77 1.95 8 5.63 2.88 10 4.80 1.99 24 6.67 1.74 Trade and exports 13 5.31 2.10 44 4.61 2.26 4 7.00 1.83 36 4.53 2.34 12 4.33 2.39 9 5.67 1.66 4 3.25 1.50 8 4.38 1.77 14 5.21 2.26 Natural resource management* 14 5.21 1.58 59 6.03 2.20 13 7.23 1.88 43 5.23 2.43 10 4.60 2.76 17 6.18 1.67 4 3.50 1.73 9 4.89 1.69 17 5.82 1.94 Climate change* 13 5.46 1.45 60 6.25 2.29 9 7.22 1.72 56 6.05 2.28 13 4.23 2.89 18 5.83 1.58 4 3.75 2.22 9 5.33 1.22 21 6.29 1.85 Poverty reduction 16 6.75 1.91 99 6.26 2.36 19 7.05 1.68 68 6.41 2.38 21 5.00 2.66 29 6.31 2.12 7 5.00 3.27 16 5.81 2.71 30 6.40 2.01 Anti corruption 14 6.21 2.58 81 5.99 2.38 11 5.91 2.47 48 5.46 2.24 16 4.19 2.51 24 5.50 2.50 5 4.40 1.34 14 5.21 2.72 21 6.38 2.33 Economic growth 14 6.71 2.13 82 6.20 2.32 13 6.38 2.22 50 5.70 2.23 18 5.72 2.70 23 6.17 2.10 6 5.00 2.61 15 5.20 2.78 22 6.41 2.02 Disaster risk management 11 6.00 1.95 61 5.75 2.31 8 6.00 2.88 48 5.38 2.36 11 3.73 2.69 14 5.43 1.91 3 3.33 1.53 9 4.44 2.01 18 5.78 2.18 Equality of opportunity 11 6.00 1.55 65 5.51 2.26 6 6.00 3.22 44 5.14 2.40 12 4.17 2.37 15 5.20 1.57 6 5.17 3.13 10 4.50 2.92 18 5.83 2.26 Information and communications technology 14 5.93 1.69 60 5.77 2.04 6 5.83 2.04 34 4.74 2.26 12 5.00 2.34 17 5.94 1.14 5 3.80 0.84 11 4.73 2.61 21 5.90 2.36 *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group Effectiveness and Results (continued) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Benin? 20 7.10 2.10 119 6.29 2.00 21 6.95 2.04 76 6.70 2.01 22 6.27 2.29 33 6.48 2.00 10 6.00 2.91 13 5.38 2.26 32 6.66 1.77 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Benin? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of Benin* 19 6.79 1.58 113 5.92 2.04 21 7.48 1.99 72 6.06 2.27 19 6.21 2.46 34 6.32 2.38 11 5.00 2.79 16 5.19 2.40 31 6.39 2.03 The World Bank Group meets Benin’s needs for 17 6.41 1.80 105 6.00 2.20 16 5.94 1.73 54 6.28 2.27 17 6.00 2.55 31 6.23 2.08 8 4.88 2.64 15 4.67 2.23 28 5.79 2.15 knowledge services *Significantly different between stakeholder groups Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group help Benin to mobilize finance for development from 13 5.62 2.57 83 6.04 2.31 9 5.89 2.20 59 5.86 2.32 15 4.73 2.37 25 5.84 2.19 5 3.60 1.52 9 4.89 2.26 25 6.08 1.73 private sector sources? (1-Not effectively at all, 10-Very effectively) As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Benin?* (Select only ONE response) Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Very familiar 8.3% 2.8% 4.3% 1.2% 0.0% 11.9% 0.0% 0.0% 0.0% Somewhat familiar 12.5% 11.8% 8.7% 8.2% 6.9% 4.8% 8.3% 11.1% 31.4% Somewhat unfamiliar 25.0% 13.2% 21.7% 20.0% 31.0% 16.7% 8.3% 38.9% 11.4% Very unfamiliar 37.5% 30.6% 39.1% 32.9% 13.8% 28.6% 41.7% 16.7% 28.6% Don’t know 16.7% 41.7% 26.1% 37.6% 48.3% 38.1% 41.7% 33.3% 28.6% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group Effectiveness and Results (continued) How effectively does the World Bank Group support Benin’s efforts … ? (1- Not effectively at all, 10- Very effectively) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To build stronger domestic resource mobilization systems in the Government 13 6.00 2.45 69 5.78 2.39 5 6.20 1.10 52 5.35 2.46 11 4.82 2.04 23 5.70 2.40 5 5.40 1.52 13 5.08 1.89 23 5.43 2.02 To develop better and stronger data collection/analytics systems within the Government 14 6.43 1.70 78 6.05 2.05 7 6.86 1.77 47 6.13 2.23 15 5.33 2.13 24 6.08 1.82 6 6.00 2.10 14 5.43 2.06 27 5.96 2.19 To strengthen the country’s crisis preparedness 13 5.69 1.89 77 6.13 2.33 10 6.60 2.59 55 6.22 2.15 14 5.14 1.88 24 5.83 2.22 7 6.00 1.91 13 5.62 2.14 22 6.59 1.68 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Weekly 8.7% 5.5% 9.5% 2.3% 6.5% 0.0% 0.0% 0.0% 5.0% Monthly 17.4% 6.2% 23.8% 9.3% 6.5% 0.0% 16.7% 5.9% 10.0% A few times a year 17.4% 35.9% 33.3% 27.9% 22.6% 47.6% 16.7% 47.1% 35.0% Rarely 47.8% 31.0% 19.0% 34.9% 38.7% 42.9% 50.0% 35.3% 40.0% Never 8.7% 21.4% 14.3% 25.6% 25.8% 9.5% 16.7% 11.8% 10.0% In Benin, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 19 7.47 1.31 112 7.36 2.05 14 8.00 1.41 64 7.27 2.05 19 6.47 1.98 30 7.20 1.94 8 5.63 1.69 13 6.77 2.20 35 7.43 1.72 Include appropriate level of stakeholder involvement 13 7.15 1.99 97 6.29 2.07 13 7.15 1.82 60 5.70 2.34 17 5.41 2.18 23 5.70 2.03 6 4.83 1.94 11 5.00 1.73 31 6.32 2.09 during preparation* Lead to practical solutions 15 7.07 1.75 103 6.41 2.12 13 7.15 1.82 56 6.46 2.14 16 6.06 2.64 26 6.12 2.07 7 4.71 2.56 8 6.25 1.28 26 6.23 1.90 Are accessible (well written and easy to 16 7.06 1.84 109 6.48 2.38 14 7.21 1.63 57 6.25 2.47 17 5.59 2.79 24 5.63 2.10 8 5.38 2.62 11 5.91 1.58 30 6.53 2.15 understand) Are source of relevant information on global good 18 7.17 1.79 101 6.99 2.07 14 7.71 1.59 54 7.41 2.06 19 5.89 2.16 26 6.96 1.78 7 6.00 2.00 13 6.77 2.17 25 7.52 1.58 practices Are adequately disseminated 16 5.75 2.05 99 5.75 2.43 14 7.29 1.73 50 5.92 2.35 20 4.50 2.37 24 5.58 2.17 6 5.50 2.88 13 5.15 2.70 27 5.37 2.11 Are translated enough into local language 16 2.94 1.39 89 3.72 2.35 11 4.64 2.20 58 3.64 2.34 18 2.78 1.66 22 3.41 2.06 6 2.50 1.64 10 3.00 1.56 27 3.78 2.79 Are adaptable to Benin’s specific development 16 6.44 2.00 104 6.37 2.19 14 7.14 1.92 59 6.56 2.45 19 5.58 2.14 28 6.39 2.45 7 4.29 1.25 15 5.27 2.12 29 6.38 1.90 challenges and country circumstances *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2018: Benin D. The World Bank Group’s Knowledge Work and Activities (continued) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work 16 7.19 2.29 112 7.04 2.00 13 7.92 1.61 68 7.29 1.83 23 6.43 2.09 32 6.84 2.11 11 6.45 2.73 15 5.53 2.23 34 7.21 1.89 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 17 7.59 1.87 113 7.21 1.90 15 8.00 1.89 69 7.26 1.95 21 6.43 2.09 30 6.83 1.84 9 6.67 2.24 15 6.33 1.99 34 7.53 1.73 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly* 18 4.61 1.75 108 5.16 2.53 21 7.10 2.39 65 4.45 2.35 18 3.94 2.73 24 4.83 2.53 4 2.75 1.71 13 3.85 1.34 28 3.89 2.59 The World Bank Group effectively monitors and evaluates the projects and programs it supports 21 7.90 1.51 130 7.67 1.84 22 8.41 1.50 81 7.81 1.70 22 7.23 2.33 35 7.54 2.09 7 8.14 2.54 16 7.63 1.54 39 7.77 1.84 The World Bank Group’s approvals and reviews are 21 6.52 2.14 114 6.12 2.40 22 7.27 2.16 65 6.42 2.09 19 5.89 2.75 23 5.57 2.59 6 5.33 1.97 14 5.64 2.37 31 6.42 2.36 done in a timely fashion The World Bank Group’s “Safeguard Policy” 12 6.42 1.78 85 6.47 2.36 15 6.33 1.72 46 6.50 1.99 12 6.08 2.68 20 7.15 1.95 5 5.20 2.95 10 6.50 1.51 18 6.89 1.88 requirements are reasonable The World Bank Group’s conditions on its lending 15 6.53 1.96 80 5.91 2.38 17 6.88 1.83 42 5.74 2.26 12 5.33 2.23 18 5.72 2.49 5 5.40 3.21 9 5.33 2.06 21 5.67 2.29 are reasonable The World Bank Group takes decisions quickly in 17 6.24 1.35 86 5.70 2.50 15 6.60 1.99 44 5.18 2.43 13 4.31 2.18 20 4.60 1.88 4 3.75 1.71 11 4.18 1.83 22 5.00 2.33 Benin* Working with the World Bank Group increases 21 7.24 1.92 113 6.99 2.24 17 7.76 1.48 69 7.29 1.92 17 5.88 2.76 31 7.23 1.94 8 6.13 3.31 14 7.00 1.71 34 6.85 2.19 Benin’s institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of them 20 7.15 2.28 108 7.44 2.28 21 7.62 1.94 62 7.87 1.57 18 6.67 2.72 27 7.70 1.84 5 5.60 2.70 13 8.15 1.46 27 7.26 1.93 *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2018: Benin F. The Future Role of the World Bank Group in Benin Which of the following SHOULD the World Bank Group do to make itself of greater value in Benin? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Offer more innovative knowledge 20.8% 19.3% 26.1% 22.7% 20.0% 22.7% 18.2% 27.8% 12.5% services Collaborate more effectively with 25.0% 23.4% 4.3% 38.6% 10.0% 20.5% 9.1% 0.0% 22.5% Government clients* Work faster 16.7% 4.8% 0.0% 2.3% 10.0% 4.5% 0.0% 0.0% 7.5% Reduce the complexity of obtaining 20.8% 29.0% 26.1% 28.4% 30.0% 18.2% 27.3% 0.0% 30.0% World Bank Group financing Help to bring discipline/effective supervision to implementation of 4.2% 7.6% 8.7% 6.8% 6.7% 13.6% 9.1% 33.3% 12.5% World Bank Group projects* Collaborate more effectively with organizations such as bilaterals, 4.2% 3.4% 0.0% 3.4% 3.3% 9.1% 9.1% 5.6% 7.5% multilaterals, trust funds, UN agencies Offer more innovative financial 8.3% 15.2% 21.7% 8.0% 6.7% 9.1% 0.0% 0.0% 10.0% products Ensure greater selectivity in its work 4.2% 0.7% 8.7% 2.3% 3.3% 2.3% 0.0% 0.0% 2.5% Provide more adequate data/knowledge/statistics/figures on 8.3% 5.5% 0.0% 2.3% 3.3% 2.3% 0.0% 5.6% 5.0% Benin’s economy Improve the competitiveness of its 4.2% 5.5% 4.3% 3.4% 3.3% 6.8% 9.1% 11.1% 2.5% financing compared to markets Work more with civil society and 4.2% 26.9% 17.4% 26.1% 16.7% 50.0% 18.2% 33.3% 17.5% beneficiary representatives* Increase the level of capacity 45.8% 22.8% 21.7% 6.8% 20.0% 11.4% 18.2% 33.3% 15.0% development in the country* Leverage the private sector more* 16.7% 13.8% 34.8% 18.2% 43.3% 18.2% 18.2% 16.7% 40.0% Improve the quality of its experts as 4.2% 4.8% 0.0% 3.4% 0.0% 6.8% 18.2% 22.2% 2.5% related to Benin’s specific challenges* Work more with private sector 8.3% 9.7% 8.7% 9.1% 20.0% 2.3% 18.2% 0.0% 5.0% Other* 0.0% 1.4% 4.3% 11.4% 0.0% 0.0% 27.3% 5.6% 2.5% *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2018: Benin F. The Future Role of the World Bank Group in Benin (continued) When considering the combination of services that the World Bank Group offers in Benin, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Benin?* (Select only ONE response) Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Financial services 34.8% 25.5% 30.4% 33.3% 32.0% 34.1% 16.7% 11.1% 30.6% Knowledge products 13.0% 16.3% 4.3% 11.1% 24.0% 17.1% 41.7% 22.2% 16.7% Convening services 0.0% 3.5% 4.3% 3.7% 0.0% 4.9% 0.0% 22.2% 2.8% None of the above 0.0% 0.7% 0% 0.0% 0.0% 0.0% 8.3% 5.6% 0.0% The combination is appropriate for 47.8% 44.7% 52.2% 46.9% 32.0% 41.5% 25.0% 27.8% 44.4% Benin Don’t know 4.3% 9.2% 8.7% 4.9% 12.0% 2.4% 8.3% 11.1% 5.6% *Significantly different between stakeholder groups Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Benin? (Choose no more than THREE) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Social cohesion* 4.3% 14.1% 0.0% 12.0% 17.9% 23.3% 18.2% 38.9% 13.2% Public financial management 60.9% 46.5% 34.8% 41.0% 46.4% 48.8% 63.6% 61.1% 52.6% Reducing gender based violence 0.0% 4.2% 0.0% 3.6% 0.0% 4.7% 0.0% 5.6% 2.6% Crisis preparedness 4.3% 7.7% 4.3% 10.8% 0.0% 7.0% 27.3% 5.6% 7.9% Crisis response 0.0% 10.6% 8.7% 6.0% 7.1% 7.0% 9.1% 5.6% 2.6% Access to justice systems 4.3% 12.7% 17.4% 10.8% 14.3% 9.3% 9.1% 0.0% 10.5% Security mechanisms 4.3% 4.9% 0.0% 1.2% 3.6% 2.3% 0.0% 0.0% 5.3% Conflict resolution mechanisms 4.3% 2.8% 0.0% 4.8% 7.1% 0.0% 0.0% 0.0% 0.0% Support domestic resource 56.5% 35.9% 43.5% 53.0% 53.6% 30.2% 27.3% 44.4% 42.1% mobilization Access to basic services 26.1% 37.3% 47.8% 36.1% 42.9% 34.9% 18.2% 33.3% 36.8% Capacity of state institutions 17.4% 10.6% 17.4% 9.6% 7.1% 11.6% 36.4% 16.7% 18.4% Jobs 39.1% 35.9% 26.1% 22.9% 35.7% 30.2% 18.2% 27.8% 39.5% Improving livelihoods 8.7% 10.6% 8.7% 9.6% 10.7% 16.3% 9.1% 5.6% 10.5% Food security 26.1% 33.1% 52.2% 42.2% 25.0% 46.5% 18.2% 22.2% 23.7% Social safety nets 34.8% 15.5% 30.4% 22.9% 10.7% 11.6% 27.3% 5.6% 26.3% Stimulating dialogue to promote 8.7% 11.3% 0.0% 12.0% 17.9% 11.6% 18.2% 22.2% 5.3% peace and stability *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2018: Benin F. The Future Role of the World Bank Group in Benin (continued) Which THREE areas below would benefit most from other donors in Benin? (Choose no more than THREE) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Social cohesion 21.7% 20.5% 27.3% 25.9% 24.0% 12.5% 18.2% 18.8% 26.3% Public financial management 26.1% 15.7% 27.3% 22.4% 28.0% 7.5% 18.2% 18.8% 23.7% Reducing gender based violence 13.0% 18.1% 18.2% 17.6% 8.0% 22.5% 0.0% 6.3% 10.5% Crisis preparedness 8.7% 17.3% 4.5% 9.4% 24.0% 12.5% 27.3% 25.0% 13.2% Crisis response 8.7% 13.4% 4.5% 14.1% 4.0% 10.0% 9.1% 0.0% 7.9% Access to justice systems 21.7% 24.4% 36.4% 20.0% 24.0% 30.0% 36.4% 56.3% 15.8% Security mechanisms 8.7% 22.0% 13.6% 12.9% 20.0% 17.5% 9.1% 0.0% 10.5% Conflict resolution mechanisms 0.0% 5.5% 0.0% 5.9% 8.0% 10.0% 18.2% 0.0% 13.2% Support domestic resource 21.7% 24.4% 13.6% 29.4% 16.0% 25.0% 36.4% 25.0% 28.9% mobilization Access to basic services 39.1% 27.6% 9.1% 29.4% 16.0% 30.0% 27.3% 31.3% 26.3% Capacity of state institutions 21.7% 9.4% 13.6% 9.4% 32.0% 12.5% 9.1% 12.5% 18.4% Jobs 43.5% 18.1% 27.3% 23.5% 20.0% 20.0% 27.3% 18.8% 31.6% Improving livelihoods 4.3% 13.4% 13.6% 15.3% 16.0% 10.0% 9.1% 0.0% 5.3% Food security 39.1% 33.9% 45.5% 30.6% 20.0% 27.5% 36.4% 56.3% 21.1% Social safety nets 8.7% 15.7% 4.5% 10.6% 12.0% 7.5% 9.1% 0.0% 7.9% Stimulating dialogue to promote 13.0% 15.0% 27.3% 16.5% 20.0% 32.5% 9.1% 31.3% 31.6% peace and stability G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Benin? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Local radio 18.2% 22.0% 31.8% 41.6% 37.9% 36.4% 30.8% 22.2% 37.5% International radio 9.1% 12.8% 13.6% 6.7% 13.8% 0.0% 7.7% 11.1% 15.0% Social media 13.6% 21.3% 22.7% 16.9% 24.1% 15.9% 7.7% 5.6% 20.0% International newspapers 4.5% 3.5% 9.1% 1.1% 6.9% 9.1% 0.0% 11.1% 2.5% Local television 54.5% 52.5% 31.8% 55.1% 44.8% 63.6% 38.5% 50.0% 45.0% Internet 50.0% 48.2% 40.9% 36.0% 24.1% 43.2% 53.8% 50.0% 32.5% Periodicals 9.1% 3.5% 13.6% 2.2% 3.4% 0.0% 0.0% 11.1% 0.0% International television 18.2% 16.3% 22.7% 12.4% 6.9% 11.4% 7.7% 27.8% 17.5% Local newspapers* 22.7% 11.3% 13.6% 22.5% 34.5% 13.6% 30.8% 0.0% 22.5% Other 0.0% 2.8% 0.0% 3.4% 3.4% 6.8% 0.0% 5.6% 5.0% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2018: Benin G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other World Bank Group’s publications and 59.1% 40.3% 47.8% 27.8% 37.9% 32.6% 15.4% 50.0% 42.5% other written materials e-Newsletters* 59.1% 47.2% 56.5% 25.6% 37.9% 39.1% 23.1% 38.9% 30.0% World Bank Group’s 22.7% 27.1% 34.8% 47.8% 37.9% 37.0% 53.8% 33.3% 42.5% seminars/workshops/conferences Mobile phones 9.1% 12.5% 4.3% 17.8% 3.4% 13.0% 7.7% 5.6% 12.5% Direct contact with World Bank 18.2% 11.1% 4.3% 17.8% 17.2% 17.4% 38.5% 33.3% 27.5% Group* World Bank Group’s website 13.6% 36.8% 30.4% 30.0% 34.5% 34.8% 23.1% 38.9% 30.0% Social media 13.6% 20.1% 21.7% 23.3% 20.7% 19.6% 15.4% 0.0% 12.5% Other 0.0% 0.7% 0.0% 4.4% 0.0% 4.3% 7.7% 0.0% 2.5% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 16.7% 7.2% 31.8% 7.3% 13.8% 13.6% 25.0% 17.6% 10.8% No 83.3% 92.8% 68.2% 92.7% 86.2% 86.4% 75.0% 82.4% 89.2% *Significantly different between stakeholder groups Do you have reliable access to the Internet?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 87.0% 74.0% 91.3% 52.9% 75.9% 68.9% 84.6% 83.3% 65.8% No 13.0% 26.0% 8.7% 47.1% 24.1% 31.1% 15.4% 16.7% 34.2% *Significantly different between stakeholder groups Do you use/have used the World Bank Group website?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 50.0% 37.7% 73.9% 24.4% 23.1% 24.4% 30.8% 56.3% 29.7% No 50.0% 62.3% 26.1% 75.6% 76.9% 75.6% 69.2% 43.8% 70.3% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2018: Benin G. Communication and Information Sharing (continued) Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 12.5% 9.1% 13.0% 12.0% 7.1% 16.3% 7.7% 11.8% 24.3% No 87.5% 90.9% 87.0% 88.0% 92.9% 83.7% 92.3% 88.2% 75.7% Which Internet connection do you use primarily when visiting a World Bank Group website? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other High speed/WiFi 71.4% 72.5% 76.2% 56.3% 76.9% 65.7% 83.3% 60.0% 75.9% Dial-up 28.6% 27.5% 23.8% 43.7% 23.1% 34.3% 16.7% 40.0% 24.1% How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, Yo uTube, Flickr) for information/knowledge that you can use in your work? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Weekly 13.0% 9.0% 26.1% 8.1% 13.3% 14.3% 0.0% 11.8% 7.5% Monthly 13.0% 9.7% 17.4% 14.0% 6.7% 19.0% 8.3% 5.9% 10.0% A few times a year 30.4% 25.7% 17.4% 17.4% 16.7% 31.0% 8.3% 41.2% 22.5% Rarely 34.8% 27.8% 21.7% 30.2% 30.0% 31.0% 50.0% 17.6% 30.0% Never 8.7% 27.8% 17.4% 30.2% 33.3% 4.8% 33.3% 23.5% 30.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of President/ Private Sector/ Academia/ Prime Minister/ Employee of a PMU/ Consultant Financial Sector/ Research Institute/ Minister Ministry on WBG Project Local Govt. Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 14 7.21 2.08 78 6.92 2.37 18 7.33 2.28 40 5.83 2.76 11 6.73 2.83 22 6.14 2.87 6 6.00 2.90 11 6.91 1.87 21 5.95 2.60 I find the information on the World Bank Group’s 14 8.00 1.62 80 7.83 1.87 19 8.58 1.39 36 6.89 1.98 15 6.60 2.41 25 7.24 2.50 7 6.57 2.44 12 7.92 1.38 20 7.05 1.43 websites useful.* The World Bank Group’s social media channels are valuable sources of information about the institution 7 5.71 2.29 62 7.03 2.24 8 8.13 1.46 39 7.13 2.55 10 6.00 2.67 24 6.83 2.84 6 7.17 2.99 5 8.40 1.34 21 7.33 1.88 78 World Bank Group Country Opinion Survey 2018: Benin H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 54.2% 42.1% 95.5% 49.4% 26.7% 18.2% 30.8% 22.2% 48.7% No 45.8% 57.9% 4.5% 50.6% 73.3% 81.8% 69.2% 77.8% 51.3% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Benin?* Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other The World Bank (IDA) 85.7% 74.0% 95.2% 66.7% 47.8% 54.8% 70.0% 42.9% 66.7% The International Finance Corporation 0.0% 1.9% 0.0% 2.8% 13.0% 0.0% 0.0% 7.1% 0.0% (IFC) The Multilateral Investment 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 7.1% 0.0% Guarantee Agency (MIGA) Other 14.3% 24.0% 4.8% 30.6% 39.1% 41.9% 30.0% 42.9% 33.3% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Yes 36.8% 17.3% 13.0% 17.9% 3.8% 12.5% 0.0% 20.0% 28.1% No 63.2% 82.7% 87.0% 82.1% 96.2% 87.5% 100.0% 80.0% 71.9% If yes, what was your view of how the two institutions work together in Benin? (Select only ONE response) Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other The two institutions work well 71.4% 38.1% 50.0% 36.4% 0.0% 20.0% 0.0% 0.0% 44.4% together The way the two institutions work 14.3% 33.3% 0.0% 27.3% 0.0% 60.0% 0.0% 66.7% 33.3% together needs improvement The two institutions do not work well 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% together Don't know 14.3% 28.6% 50.0% 27.3% 100.0% 20.0% 0.0% 33.3% 22.2% 79 World Bank Group Country Opinion Survey 2018: Benin H. Background Information (continued) Which of the following describes most of your exposure to the World Bank Group in Benin? (Choose no more than TWO) Office of PMU/ Private Sector/ Academia/ Percentage of Respondents President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Observer 18.2% 32.5% 8.7% 34.7% 33.3% 47.2% 50.0% 40.0% 41.2% Use World Bank Group reports/data 27.3% 18.7% 17.4% 25.0% 16.7% 30.6% 25.0% 20.0% 17.6% Engage in World Bank Group 40.9% 30.9% 34.8% 31.9% 44.4% 13.9% 25.0% 20.0% 38.2% related/sponsored events/activities Collaborate as part of my professional 54.5% 51.2% 78.3% 50.0% 33.3% 33.3% 0.0% 33.3% 52.9% duties* Use World Bank Group website for 18.2% 14.6% 13.0% 11.1% 11.1% 25.0% 50.0% 46.7% 14.7% information, data, research, etc.* *Significantly different between stakeholder groups What’s your gender? Office of PMU/ Private Sector/ Academia/ President/Prime Employee of a Consultant on Local Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Private Bank CSO Media Think Tank Other Female 12.5% 9.0% 21.7% 3.4% 13.3% 10.9% 15.4% 11.1% 12.8% Male 87.5% 91.0% 78.3% 96.6% 86.7% 89.1% 84.6% 88.9% 87.2% 80 World Bank Group Country Opinion Survey 2018: Benin Appendix C: Responses to Indicator Questions by Geographic Location18  Cotonou / Abomey Calavi N=172  Porto-Novo N=35  Parakou N=26  Other cities N=160  Rural areas N=49 B. Overall Attitudes toward the World Bank Group Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 146 6.62 1.98 29 6.62 2.37 18 5.72 2.27 123 6.33 2.33 40 7.08 2.07 effectiveness in Benin. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Benin? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 152 7.14 2.09 27 6.74 2.36 24 6.00 2.62 136 6.95 2.51 42 7.19 2.68 development in Benin The World Bank Group’s work is aligned with what I consider the 143 6.51 2.21 23 6.13 2.58 22 5.55 2.63 119 6.47 2.43 41 6.12 2.94 development priorities for Benin To what extent is the World Bank Group an effective development partner in Benin, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 100 6.03 2.01 13 6.69 2.10 11 5.09 2.70 66 5.73 2.19 23 6.35 2.46 Flexibility (in terms of the institution’s products and services) 104 5.64 1.56 16 6.38 2.70 12 5.08 2.43 82 5.51 2.09 25 5.76 2.70 Flexibility (in terms of changing country circumstances) 101 5.88 1.77 16 6.81 2.43 15 5.07 2.34 72 5.89 2.19 25 5.80 2.35 Being inclusive 79 6.70 1.64 11 6.36 2.11 10 6.70 2.31 64 6.50 2.58 24 6.88 2.27 Openness (sharing data and other information) 111 6.56 2.03 16 7.38 1.96 15 6.20 2.37 72 6.56 2.27 26 6.81 2.53 Collaboration with the Government 135 7.70 1.74 23 8.09 1.78 22 7.50 2.02 117 7.68 2.05 36 8.25 1.79 The speed in which it gets things accomplished on the ground* 125 6.66 1.95 19 6.89 2.18 21 5.95 2.29 98 7.05 1.79 32 7.53 2.17 Helping to bring discipline/effective supervision to implementation 129 7.26 1.77 22 8.09 1.80 19 6.58 2.32 100 7.49 2.02 32 7.69 2.02 of investment projects Collaboration with civil society 93 5.92 1.93 17 5.71 2.54 17 5.18 2.98 84 5.96 2.59 29 6.10 2.06 Staff accessibility* 104 5.74 2.28 19 4.63 2.81 19 4.16 2.24 82 4.33 2.38 30 4.83 2.68 Collaboration with other donors and development partners 92 6.87 1.91 15 7.00 2.20 15 5.73 2.02 67 6.51 2.24 21 6.86 2.15 Collaboration with the private sector 92 5.43 1.89 15 4.60 2.59 16 4.44 2.10 74 5.16 2.53 21 4.81 2.75 Straightforwardness and honesty 99 6.91 2.21 18 7.44 2.79 16 6.44 2.94 77 7.32 2.46 31 7.35 2.74 Treating clients and stakeholders in Benin with respect 89 7.04 1.63 16 7.25 2.35 12 6.00 2.76 67 6.93 2.11 22 7.41 2.72 Being a long-term partner 121 8.26 1.44 19 8.58 1.71 20 8.20 2.09 101 8.47 1.84 32 8.06 2.38 *Significantly different between geographic locations 18442 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 81 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Benin? 145 6.48 1.87 24 6.88 2.05 22 5.86 2.40 120 6.36 2.09 42 7.10 2.52 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Benin? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 140 6.39 1.79 26 5.85 2.31 23 5.74 2.68 113 5.84 2.24 36 6.39 2.90 Benin The World Bank Group meets Benin’s needs for knowledge 125 5.99 1.86 20 6.15 2.03 21 5.38 2.97 97 5.92 2.31 30 6.37 2.57 services D. The World Bank Group’s Knowledge Work and Activities In Benin, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Benin’s specific development challenges and 124 6.37 1.88 20 6.25 2.00 19 5.37 2.27 103 6.27 2.45 28 6.89 2.83 country circumstances Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 130 7.02 1.83 24 7.21 2.06 19 5.84 2.43 122 6.93 2.10 33 7.76 2.05 results in your country?* Overall, how would you rate the technical quality of the World Bank 135 7.26 1.65 20 7.70 1.63 18 6.78 2.44 119 6.96 2.11 35 7.29 2.08 Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Cotonou / Abomey Calavi Porto-Novo Parakou Other cities Rural areas N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in Benin* 114 5.66 2.14 13 6.38 2.43 14 4.43 2.56 73 4.88 2.45 21 5.33 2.78 Where country systems are adequate, the World Bank Group 129 7.09 2.13 22 7.27 2.07 18 7.11 2.52 100 7.79 1.87 36 8.03 2.27 makes appropriate use of them* *Significantly different between geographic locations 82 World Bank Group Country Opinion Survey 2018: Benin Appendix D: Responses to Selected Questions by Levels of Collaboration19 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 Benin COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Benin, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Benin?” Collaborating with the WBG N=182 Not collaborating with the WBG N=243 B. Overall Attitudes toward the World Bank Group Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in Benin?* 169 6.40 2.12 228 4.85 2.47 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in Benin.* 159 7.03 1.98 186 6.09 2.19 (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Benin solve its most 160 7.40 1.89 175 6.63 2.26 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 19 Only 425 respondents provided information about whether they collaborated with the WBG, therefore, only responses from these individuals were analyzed. 83 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Benin, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Benin? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Energy 26.4% 30.5% Water and sanitation 18.1% 16.3% Job creation/employment 19.8% 14.2% Health 27.5% 30.1% Financial markets 0.0% 0.8% Social protection (e.g., pensions, targeted social assistance) 3.8% 5.0% Gender equity (closing the gap between women and men, and boys and girls) 1.6% 0.4% Private sector development 15.4% 18.4% Education 39.6% 45.6% Public sector governance/reform (i.e., government effectiveness, public financial 28.0% 20.9% management, public expenditure, fiscal system reform) Global/regional integration 0.0% 0.0% Food security 10.4% 7.9% Urban development 1.1% 2.1% Judiciary reform 2.2% 3.8% Economic growth 5.5% 9.2% Disaster risk management 0.0% 0.8% Equality of opportunity (i.e., social inclusion) 3.8% 5.0% Information and communications technology 4.4% 2.5% Transport (e.g., roads, bridges, transportation) 7.7% 7.1% Agriculture and rural development 52.7% 43.9% Trade and exports 1.6% 0.4% Natural resource management 1.1% 2.1% Climate change (e.g., mitigation, adaptation) 2.7% 4.2% Poverty reduction 18.1% 14.2% Anti corruption 5.5% 10.5% How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Benin Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Investment Project Financing (IPF)* 121 7.30 1.81 126 6.57 2.08 Development Policy Financing (DPF)* 95 6.96 1.61 108 6.27 2.09 Trust funds and grants* 65 6.66 2.10 61 5.67 2.45 MIGA Guarantees* 16 6.31 2.02 23 4.83 2.35 IFC Investment Services 31 6.61 2.25 39 5.77 2.34 IFC Advisory Services 26 7.04 2.18 38 6.24 2.26 *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Benin? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 169 7.65 1.92 201 6.39 2.51 development in Benin* The World Bank Group’s work is aligned with what I consider the 158 6.72 2.28 182 6.04 2.48 development priorities for Benin* *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Benin, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Responsiveness to needs* 101 6.33 1.89 106 5.58 2.29 Flexibility (in terms of the institution’s products and services) 113 5.88 1.86 120 5.38 2.15 Flexibility (in terms of changing country circumstances) 101 6.03 2.01 122 5.76 2.08 Being inclusive* 90 6.97 1.87 94 6.30 2.33 Openness (sharing data and other information) 106 6.78 1.96 131 6.49 2.34 Collaboration with the Government 141 7.88 1.74 185 7.63 1.99 The speed in which it gets things accomplished on the ground 136 6.99 1.89 152 6.68 2.04 Helping to bring discipline/effective supervision to implementation 139 7.59 1.82 157 7.25 1.98 of investment projects Collaboration with civil society* 101 6.39 1.88 135 5.41 2.48 Staff accessibility* 115 5.84 2.28 135 4.20 2.33 Collaboration with other donors and development partners* 100 7.18 1.95 108 6.27 2.12 Collaboration with the private sector* 93 5.66 2.05 124 4.78 2.41 Straightforwardness and honesty 116 7.36 2.12 122 6.84 2.73 Treating clients and stakeholders in Benin with respect* 96 7.30 1.72 107 6.71 2.29 Being a long-term partner 127 8.55 1.51 160 8.15 1.94 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Benin, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significantly degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Gender 125 6.48 2.07 156 6.05 2.37 The impact of climate change 106 6.14 2.18 136 5.88 2.35 85 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Benin? (1-Not effective at all, 10-Very effective) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Social protection* 78 5.95 2.04 87 4.76 2.45 Gender equity 106 6.05 1.87 126 5.94 2.25 Private sector development* 89 5.97 2.04 114 4.87 2.24 Education* 122 7.17 1.63 163 6.63 2.08 Public sector governance/reform* 113 6.86 2.00 144 6.15 2.13 Global/regional integration 75 6.28 2.05 91 5.74 2.31 Urban development* 104 6.59 2.04 123 5.76 2.28 Energy* 97 6.52 1.85 121 5.56 2.23 Water and sanitation* 114 6.89 1.87 139 6.17 2.20 Job creation/employment* 93 5.76 1.99 118 4.55 2.23 Health 118 6.97 1.97 164 6.44 2.46 Transport* 99 6.37 1.88 124 5.63 2.38 Agriculture and rural development* 108 6.72 1.81 132 5.95 2.26 Trade and exports* 62 5.52 2.17 79 4.24 2.06 Natural resource management* 81 6.20 1.96 101 5.29 2.23 Climate change* 96 6.35 1.99 104 5.62 2.26 Poverty reduction* 133 6.75 2.04 169 5.88 2.48 Anti corruption* 105 6.03 2.20 129 5.38 2.58 Economic growth* 107 6.58 2.22 133 5.59 2.26 Disaster risk management 83 5.73 2.27 100 5.21 2.35 Equality of opportunity 85 5.66 2.23 103 5.09 2.36 Information and communications technology 83 5.58 2.07 95 5.35 2.16 *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 151 6.85 1.76 191 6.20 2.21 development results in Benin?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Benin? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 151 6.50 1.88 179 5.79 2.35 Benin* The World Bank Group meets Benin’s needs for knowledge 134 6.26 2.06 154 5.75 2.31 services* *Significantly different between collaborators and non-collaborators Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD How effectively does the World Bank Group help Benin to mobilize 106 6.10 1.96 132 5.49 2.37 finance for development from private sector sources?* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators How effectively does the World Bank Group support Benin’s efforts … ? (1-Not effectively at all, 10-Very effectively) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD To build stronger domestic resource mobilization systems in the 90 5.79 1.94 122 5.39 2.46 Government To develop better and stronger data collection/analytics systems 98 6.57 1.77 133 5.62 2.13 within the Government* To strengthen the country’s crisis preparedness* 102 6.49 1.99 130 5.78 2.21 *Significantly different between collaborators and non-collaborators D. The World Bank Group’s Knowledge Work and Activities In Benin, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Are timely* 143 7.55 1.65 168 7.02 2.11 Include appropriate level of stakeholder involvement during 131 6.47 2.03 139 5.65 2.21 preparation* Lead to practical solutions* 128 6.73 1.93 140 6.06 2.20 Are accessible (well written and easy to understand)* 135 6.96 1.85 148 5.77 2.55 Are source of relevant information on global good practices* 128 7.45 1.74 148 6.69 2.13 Are adequately disseminated* 128 6.16 2.15 141 5.18 2.45 Are translated enough into local language* 115 3.89 2.16 142 3.26 2.30 Are adaptable to Benin’s specific development challenges and 129 6.71 1.96 159 5.96 2.34 country circumstances* *Significantly different between collaborators and non-collaborators 87 World Bank Group Country Opinion Survey 2018: Benin D. The World Bank Group’s Knowledge Work and Activities (continued) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 146 7.40 1.71 176 6.68 2.17 results in your country?* Overall, how would you rate the technical quality of the World Bank 151 7.57 1.75 167 6.81 1.95 Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD The World Bank Group disburses funds promptly* 153 5.48 2.53 143 4.17 2.36 The World Bank Group effectively monitors and evaluates the 176 7.91 1.70 194 7.54 1.96 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 164 6.61 2.31 149 5.79 2.34 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 111 6.76 2.05 113 6.29 2.26 reasonable The World Bank Group’s conditions on its lending are reasonable* 111 6.41 2.11 108 5.56 2.35 The World Bank Group takes decisions quickly in Benin* 117 6.24 2.14 114 4.57 2.33 Working with the World Bank Group increases Benin’s institutional 157 7.42 1.88 164 6.72 2.31 capacity* Where country systems are adequate, the World Bank Group 149 7.69 1.86 150 7.23 2.28 makes appropriate use of them *Significantly different between collaborators and non-collaborators G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 121 6.68 2.43 93 6.28 2.56 I find the information on the World Bank Group’s websites useful. 118 7.73 1.68 105 7.26 2.12 The World Bank Group’s social media channels are valuable 81 7.23 2.08 97 6.95 2.53 sources of information about the institution 88 World Bank Group Country Opinion Survey 2018: Benin Appendix E: Responses to Select Questions by Year20 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2015 respondents and the total number of respondents indicated may differ from those reported in the FY 2015 COS report. FY 2015 Number of comparable respondents = 398 • FY 2018 Number of comparable respondents = 403 By weighting, the FY 2015 sample has the same stakeholder composition as that in the FY2018 sample and thus are comparable. The stakeholder groups which do not have respondents in both years are not included in the comparison. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2015 FY 2018 Office of the President/ Prime Minister 6.0% 6.0% Government Institutions 42.5% 42.5% Local Government 9.8% 9.8% Bilateral/Multilateral Agency 2.5% 2.5% Private Sector 9.3% 9.3% Civil Society 16.1% 16.1% Media 7.5% 7.5% Academia/Research Institute/Think Tank 6.3% 6.3% A. General Issues Facing Benin In general would you say that Benin is headed in…?* Percentage of Respondents FY 2015 FY 2018 The right direction 62.1% 72.0% The wrong direction 15.8% 7.8% Not sure 22.1% 20.2% *Significantly different between FY18 and FY15 respondents B. Overall Attitudes toward the World Bank Group year FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the 389 5.43 2.41 376 5.48 2.43 World Bank Group in Benin? (1-Not familiar at all, 10-Extremely familiar) year FY 2015 FY 2018 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 335 6.68 2.39 328 6.52 2.16 Benin. (1-Not effective at all, 10-Very effective) 20 Only those questions that were asked in the FY ‘15 and FY ‘18 country opinion surveys, with similar response scales/options, are presented. 89 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) year FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help 311 7.36 2.10 320 6.98 2.15 Benin solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY18 and FY15 respondents To what extent do you believe that the World Bank Group’s work and support help the poorest in Benin ?* Percentage of Respondents FY 2015 FY 2018 To a fully sufficient degree 5.5% 8.8% To a somewhat sufficient degree 46.6% 36.3% To a somewhat insufficient degree 23.4% 29.5% To a very insufficient degree 16.7% 15.1% Don’t know 7.8% 10.3% *Significantly different between FY18 and FY15 respondents To what extent do you agree with the following statements about the World Bank Group’s work in Benin? year FY 2015 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in 363 7.58 2.23 348 6.97 2.35 Benin* The World Bank Group’s work is aligned with what I consider the development 343 6.87 2.46 323 6.34 2.41 priorities for Benin* (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY18 and FY15 respondents 90 World Bank Group Country Opinion Survey 2018: Benin B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Benin in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2015 FY 2018 N Mean SD N Mean SD Responsiveness to needs* 231 6.34 2.22 200 5.92 2.17 Flexibility (in terms of the institution’s 242 5.88 2.32 221 5.61 2.01 products and services) Flexibility (in terms of changing country 254 6.06 2.18 211 5.86 2.08 circumstances) Being inclusive 202 6.71 6.21 177 6.62 2.17 Openness (sharing data and other 291 6.64 2.45 228 6.64 2.19 information) Collaboration with the Government* 314 8.21 1.77 311 7.74 1.89 The speed in which it gets things 277 6.66 2.31 274 6.82 2.00 accomplished on the ground Helping to bring discipline/effective supervision to implementation of 280 7.37 1.93 investment projects Collaboration with civil society 229 6.17 2.32 226 5.92 2.31 Staff accessibility* 274 5.78 2.62 238 4.95 2.45 Collaboration with other donors and 237 7.55 2.18 198 6.66 2.06 development partners* Collaboration with the private sector* 231 5.73 2.34 205 5.13 2.31 Straightforwardness and honesty 241 7.18 2.33 228 7.09 2.47 Treating clients and stakeholders in 282 6.79 2.44 193 6.97 2.07 Benin with respect Being a long-term partner 311 8.42 1.93 274 8.34 1.78 *Significantly different between FY18 and FY15 respondents 91 World Bank Group Country Opinion Survey 2018: Benin C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Benin? year FY 2015 FY 2018 N Mean SD N Mean SD Social protection 149 5.24 2.34 Gender equity 220 5.94 2.08 Private sector development 218 5.66 2.37 191 5.34 2.27 Education 242 6.95 2.19 270 6.86 1.99 Public sector governance/reform* 223 5.89 2.34 246 6.42 2.12 Global/regional integration 159 5.92 2.21 Urban development* 244 6.75 2.24 215 6.19 2.18 Energy 228 6.05 2.64 207 5.96 2.17 Water and sanitation* 243 7.03 2.01 238 6.49 2.10 Job creation/employment 196 5.02 2.21 Health* 261 7.29 1.98 262 6.64 2.29 Transport 208 5.97 2.27 Agriculture and rural development 226 6.25 2.15 Trade and exports 136 4.74 2.23 Natural resource management 175 5.68 2.22 Climate change 190 5.92 2.20 Poverty reduction* 291 6.87 2.39 284 6.23 2.37 Anti corruption 220 5.62 2.43 Economic growth* 251 6.75 2.25 229 6.00 2.33 Disaster risk management 172 5.44 2.31 Equality of opportunity 176 5.28 2.32 Information and communications 167 5.43 2.06 technology (1-Not effective at all, 10-Very effective) *Significantly different between FY18 and FY15 respondents. year FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 323 7.09 1.93 322 6.48 2.07 development results in Benin?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY18 and FY15 respondents. To what extent do you agree with the following statements about the World Bank Group in Benin? year FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial 345 6.93 2.29 315 6.10 2.21 instruments meet the needs of Benin* The World Bank Group meets Benin’s 296 6.30 2.35 274 6.01 2.18 needs for knowledge services (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY18 and FY15 respondents. 92 World Bank Group Country Opinion Survey 2018: Benin D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Percentage of Respondents FY 2015 FY 2018 Weekly 5.9% 4.4% Monthly 11.3% 8.5% A few times a year 39.6% 33.2% Rarely 30.6% 34.5% Never 12.6% 19.3% *Significantly different between FY18 and FY15 respondents. In Benin, to what extent do you believe that the World Bank Group’s knowledge work and activities : year FY 2015 FY 2018 N Mean SD N Mean SD Are timely* 310 7.60 1.90 289 7.22 1.97 Include appropriate level of stakeholder 270 6.30 2.21 249 6.04 2.14 involvement during preparation Lead to practical solutions 297 6.68 2.03 252 6.40 2.12 Are accessible (well written and easy to 292 6.58 2.22 265 6.32 2.32 understand) Are source of relevant information on 285 7.29 2.14 261 7.03 2.02 global good practices Are adequately disseminated 290 5.58 2.50 252 5.75 2.35 Are translated enough into local 262 3.67 2.59 239 3.56 2.20 language Are adaptable to Benin’s specific development challenges and country 301 6.22 2.32 272 6.28 2.24 circumstances (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY18 and FY15 respondents year FY 2015 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's 323 7.36 2.04 300 6.97 2.05 knowledge work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's 321 7.51 1.85 298 7.16 1.94 knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY18 and FY15 respondents 93 World Bank Group Country Opinion Survey 2018: Benin E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY18 and FY15 respondents. F. The Future Role of the World Bank Group in Benin When considering the combination of services that the World Bank Group offers in Benin, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Benin?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Financial services 19.9% 28.7% Knowledge products 15.2% 15.8% Convening services 1.0% 4.0% None of the above 1.0% .8% The combination is appropriate for Benin 59.4% 43.4% Don't know 3.4% 7.2% *Significantly different between FY18 and FY15 respondents. 94 World Bank Group Country Opinion Survey 2018: Benin G. Communication and Information Sharing Are you aware of the World Bank Group’s Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2015 FY 2018 Yes 12.4% 11.6% No 87.6% 88.4% Do you have reliable access to the Internet?* Percentage of Respondents FY 2015 FY 2018 Yes 90.8% 71.2% No 9.2% 28.8% *Significantly different between FY18 and FY15 respondents. Do you use/have used the World Bank Group website?* Percentage of Respondents FY 2015 FY 2018 Yes 48.0% 36.5% No 52.0% 63.5% *Significantly different between FY18 and FY15 respondents. Do you currently consult the World Bank Group social media sites?* Percentage of Respondents FY 2015 FY 2018 Yes 17.6% 11.7% No 82.4% 88.3% *Significantly different between FY18 and FY15 respondents. Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree). 95 World Bank Group Country Opinion Survey 2018: Benin Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Benin? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank 6.09 7.03 6.87 6.09 6.50 7.00 6.42 7.01 6.33 6.91 6.65 6.45 Group’s effectiveness in Benin. Overall the World Bank Group currently plays a relevant role 6.39 7.65 7.38 6.55 7.01 7.40 6.98 7.36 6.76 7.44 7.11 7.06 in development in Benin The World Bank Group’s work is aligned with what I consider 6.04 6.72 6.49 6.02 6.25 6.63 6.18 6.67 6.10 6.57 6.31 6.46 the development priorities for Benin Responsiveness to needs 5.58 6.33 6.14 5.70 5.90 6.35 5.97 6.12 5.66 6.34 6.07 5.77 Flexibility (in terms of the institution’s products and services) 5.37 5.88 5.91 5.21 5.69 5.82 5.72 5.72 5.36 6.04 5.70 5.81 Flexibility (in terms of changing country circumstances) 5.76 6.03 6.10 5.63 5.93 6.06 5.95 5.99 5.65 6.26 5.96 5.97 Being inclusive 6.30 6.97 6.75 6.51 6.67 6.70 6.62 6.81 6.36 6.96 6.69 6.63 Openness (sharing data and other information) 6.49 6.78 6.74 6.67 6.67 6.87 6.86 6.41 6.50 6.92 6.67 6.90 Collaboration with the Government 7.63 7.88 7.90 7.59 7.74 8.00 7.77 7.85 7.69 7.92 7.78 7.87 The speed in which it gets things accomplished on the 6.68 6.99 6.89 6.62 6.84 6.72 6.78 6.86 6.56 7.01 6.93 6.23 ground Helping to bring discipline/effective supervision to 7.25 7.59 7.49 7.31 7.47 7.33 7.43 7.44 7.19 7.67 7.52 7.02 implementation of investment projects Collaboration with civil society 5.41 6.39 6.09 5.60 5.93 5.92 5.92 5.94 5.35 6.56 6.00 5.54 Staff accessibility 4.20 5.84 5.41 4.30 5.05 5.07 4.79 5.57 4.55 5.55 4.99 5.35 Collaboration with other donors and development partners 6.27 7.18 6.93 6.55 6.77 6.93 6.74 6.95 6.61 7.01 6.78 6.97 Collaboration with the private sector 4.78 5.66 5.56 5.05 5.40 5.36 5.41 5.35 4.76 5.98 5.39 5.39 Straightforwardness and honesty 6.84 7.36 7.40 7.06 7.31 7.28 7.28 7.35 6.86 7.66 7.34 7.14 Treating clients and stakeholders in Benin with respect 6.71 7.30 7.30 6.75 7.11 7.23 7.08 7.27 6.84 7.39 7.18 6.97 Being a long-term partner 8.15 8.55 8.49 8.27 8.42 8.44 8.41 8.45 8.28 8.56 8.38 8.65 To what extent does the World Bank Group’s work help to 6.20 6.85 6.70 6.28 6.44 6.92 6.49 6.68 6.37 6.75 6.61 6.25 achieve development results in Benin? The World Bank Group’s financial instruments meet the 5.79 6.50 6.46 5.72 6.11 6.50 6.03 6.57 6.04 6.38 6.14 6.48 needs of Benin The World Bank Group meets Benin’s needs for knowledge 5.75 6.26 6.15 5.85 5.91 6.48 5.99 6.18 5.76 6.32 6.04 6.06 services The World Bank Group's knowledge work and activities are adaptable to Benin’s specific development challenges and 5.96 6.71 6.70 5.78 6.33 6.72 6.42 6.43 5.98 6.83 6.47 6.18 country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 6.68 7.40 7.30 6.86 7.13 7.23 7.17 7.13 6.79 7.53 7.26 6.67 development results in your country? Overall, how would you rate the technical quality of the World 6.81 7.57 7.49 6.76 7.22 7.41 7.16 7.46 7.06 7.45 7.28 7.20 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Benin 4.57 6.24 5.88 4.51 5.42 5.65 5.44 5.56 4.71 6.12 5.48 5.47 Where country systems are adequate, the World Bank 7.23 7.69 7.64 6.95 7.44 7.42 7.36 7.58 6.99 7.83 7.51 7.08 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 96 World Bank Group Country Opinion Survey 2018: Benin Appendix G: Benin FY18 COS Questionnaire World Bank Group Country Survey FY 2018 – Benin The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Benin or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Benin, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Benin. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 97 World Bank Group Country Opinion Survey 2018: Benin SECTION A: GENERAL ISSUES FACING BENIN A1. In general, would you say that Benin is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in Benin. Please identify which of the following you consider the most important development priorities in Benin. (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 14 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 2 15 Agriculture and rural development and men, and boys and girls) 3 Private sector development 16 Trade and exports 4 Education 17 Natural resource management Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 18 Climate change (e.g., mitigation, adaptation) expenditure, fiscal system reform) 6 Global/regional integration 19 Poverty reduction 7 Food security 20 Anti corruption 8 Urban development 21 Judiciary reform 9 Energy 22 Economic growth 10 Water and sanitation 23 Disaster risk management 11 Job creation/employment 24 Equality of opportunity (i.e., social inclusion) 12 Health 25 Information and communications technology 13 Financial markets 98 World Bank Group Country Opinion Survey 2018: Benin SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Benin? (Choose no more than THREE) 1 Economic growth 13 Water and sanitation 2 Disaster risk management 14 Job creation/employment 3 Equality of opportunity (i.e., social inclusion) 15 Health 4 Information and communications technology 16 Financial markets Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social 5 17 effectiveness, public financial management, public assistance) expenditure, fiscal system reform) Gender equity (closing the gap between women 6 Agriculture and rural development 18 and men, and boys and girls) 7 Trade and exports 19 Private sector development 8 Climate change (e.g., mitigation, adaptation) 20 Education 9 Transport (e.g., roads, bridges, transportation) 21 Global/regional integration 10 Energy 22 Food security 11 Anti corruption 23 Urban development 12 Judiciary reform 24 Natural resource management A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Benin? (Choose no more than TWO) 1 Greater access to health and nutrition for citizens 2 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for the poor who live in rural areas 5 Better opportunity for the poor who live in urban areas 6 Consistent economic growth 7 More reliable social safety net 8 Greater access to micro-finance for the poor 9 Greater voice and participation for citizens to help ensure greater accountability 10 Education and training that better ensure job opportunity 11 Better quality public services 12 Better employment opportunities for young people 13 Better employment opportunities for women 14 Other (please specify):_____________________________________ 99 World Bank Group Country Opinion Survey 2018: Benin SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Benin? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Benin. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Benin solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Benin, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Benin? (Choose no more than THREE) 1 Energy 14 Judiciary reform 2 Water and sanitation 15 Economic growth 3 Job creation/employment 16 Disaster risk management 4 Health 17 Equality of opportunity (i.e., social inclusion) 5 Financial markets 18 Information and communications technology Social protection (e.g., pensions, targeted social 6 19 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 7 20 Agriculture and rural development and men, and boys and girls) 8 Private sector development 21 Trade and exports 9 Education 22 Natural resource management Public sector governance/reform (i.e., government 10 effectiveness, public financial management, public 23 Climate change (e.g., mitigation, adaptation) expenditure, fiscal system reform) 11 Global/regional integration 24 Poverty reduction 12 Food security 25 Anti corruption 13 Urban development 100 World Bank Group Country Opinion Survey 2018: Benin SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Benin? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Benin? (Choose no more than TWO) 1 Not willing to honestly criticize policies and reform efforts in the country 2 Staff too inaccessible 3 Not collaborating enough with private sector 4 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 5 Not aligned with country priorities 6 Not adequately sensitive to political/social realities in Benin 7 Too influenced by developed countries 8 World Bank Group’s processes too slow 9 World Bank Group’s processes too complex 10 Not exploring alternative policy options 11 Not sufficiently focused on results 12 Not in it for the long term 13 Its advice and strategies do not lend themselves to practical problem solving 14 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 15 Not enough public disclosure of its work 16 Arrogant in its approach 17 Inadequate World Bank Group’s staffing in Benin 18 The credibility of its knowledge/data 19 Other (please specify): __________________________________________________ 20 Don’t know 101 World Bank Group Country Opinion Survey 2018: Benin SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Benin? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Benin Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Financing (DPF) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 MIGA Guarantees 1 2 3 4 5 6 7 8 9 10  5 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  6 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 7 Academia/think tanks/research institutes 2 Youth/university groups 8 Parliament 3 Private sector 9 Foundations 4 Local government 10 Media 5 Donor community 11 Other (please specify): _____________________ 6 NGOs/Community Based Organizations 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Benin? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Benin The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Benin 102 World Bank Group Country Opinion Survey 2018: Benin SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Benin, in terms of each of the following? To no degree To a very significant Don't at all degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B19 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Benin with B25 1 2 3 4 5 6 7 8 9 10  respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not provide the government with consistent support throughout the reform effort 2 Political pressures and obstacles 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 There is an inadequate level of private sector participation and support 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 Corruption 11 Poor coordination within the World Bank Group 12 Other (please specify): ________________________________________ 103 World Bank Group Country Opinion Survey 2018: Benin SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Benin, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Benin? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Energy 1 2 3 4 5 6 7 8 9 10  9 Water and sanitation 1 2 3 4 5 6 7 8 9 10  10 Job creation/employment 1 2 3 4 5 6 7 8 9 10  11 Health 1 2 3 4 5 6 7 8 9 10  12 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  13 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  14 Trade and exports 1 2 3 4 5 6 7 8 9 10  15 Natural resource management 1 2 3 4 5 6 7 8 9 10  16 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  17 Poverty reduction 1 2 3 4 5 6 7 8 9 10  18 Anti corruption 1 2 3 4 5 6 7 8 9 10  19 Economic growth 1 2 3 4 5 6 7 8 9 10  20 Disaster risk management 1 2 3 4 5 6 7 8 9 10  21 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  22 Information and communications technology 1 2 3 4 5 6 7 8 9 10  104 World Bank Group Country Opinion Survey 2018: Benin SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Benin? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Benin? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments C4 (i.e., investment lending, Development Policy 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of Benin The World Bank Group meets Benin’s needs for C5 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) C6. How effectively does the World Bank Group help Benin to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Benin? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support Benin’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C8 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C9 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C10 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  105 World Bank Group Country Opinion Survey 2018: Benin SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Benin, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Benin’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 106 World Bank Group Country Opinion Survey 2018: Benin SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Benin Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Benin’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them 107 World Bank Group Country Opinion Survey 2018: Benin SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN BENIN F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Benin? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of World Bank Group projects 6 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 7 Offer more innovative financial products 8 Ensure greater selectivity in its work 9 Provide more adequate data/knowledge/statistics/figures on Benin’s economy 10 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 11 Work more with civil society and beneficiary representatives 12 Increase the level of capacity development in the country 13 Leverage the private sector more (i.e., mobilize private sector development) 14 Improve the quality of its experts as related to Benin’s specific challenges 15 Work more with private sector 16 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Benin, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Benin? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Benin 6 Don’t know 108 World Bank Group Country Opinion Survey 2018: Benin SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN BENIN F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Benin? Benin? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Crisis preparedness   5 Crisis response   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization   10 Access to basic services   11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   14 Food security   15 Social safety nets   Stimulating dialogue to promote peace and 16   stability 109 World Bank Group Country Opinion Survey 2018: Benin SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Benin? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ Are you aware of the World Bank Group's Access to Information Policies under which the World G3 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G4 Do you have reliable access to the Internet? Yes No G5 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G6 Yes No Twitter, YouTube, and Flickr)? G7. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up G8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never 110 World Bank Group Country Opinion Survey 2018: Benin SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G9 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G10 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G11 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 111 World Bank Group Country Opinion Survey 2018: Benin SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Benin? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 112 World Bank Group Country Opinion Survey 2018: Benin SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Benin? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Benin? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Cotonou / Abomey Calavi 2 Porto-Novo 3 Parakou 4 Other cities (please indicate):_________________________ 5 Rural areas (please indicate which commune):_________________________ Thank you for completing the survey! 113