88552 Romania Country Opinion Survey Report (July 2013 - June 2014) 1 The World Bank Romania Country Survey 2013 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Romania .................................................10 V. Overall Attitudes toward the World Bank .................................15 VI. Sectoral Effectiveness................................................................23 VII. How the World Bank Operates ..................................................26 VIII. World Bank Knowledge and Instruments ..................................29 IX. The Future Role of the World Bank in Romania .........................39 X. Communication and Openness ..................................................42 XI. Appendices ................................................................................49 2 The World Bank Romania Country Survey 2013 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Romania perceive the Bank;  Obtain systematic feedback from stakeholders in Romania regarding:  Their views regarding the general environment in Romania;  Their overall attitudes toward the World Bank in Romania;  Overall impressions of the World Bank’s effectiveness and results, knowledge work and activities, and communication and information sharing in Romania;  Perceptions of the World Bank’s future role in Romania.  Use data to help inform Romania country team’s strategy. II. Methodology In August-September 2013, 191 stakeholders of the World Bank in Romania were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President/Prime Minister/Minister, the office of a Parliamentarian; a ministry, ministerial department, or implementation agency; consultants/ contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 81 stakeholders participated in the survey (42% response rate). Respondents received questionnaires via email and returned them accordingly. Respondents were asked about: general issues facing Romania; their overall attitudes toward the Bank; the World Bank’s effectiveness and results; the Bank’s knowledge work and activities; working with the World Bank; the Bank’s future role in Romania; and the Bank’s communication and information sharing in Romania. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the World Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing Romania: Respondents were asked to indicate whether Romania is headed in the right direction, what they thought were the top three development priorities in Romania, which areas would contribute most to reducing poverty and generating economic growth, and what best illustrates how “shared prosperity” would be achieved in Romania. B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in Romania, Bank staff preparedness to help Romania solve its development challenges, their agreement with various statements regarding the Bank’s work, and t he extent to which the Bank is an effective development partner. Respondents were asked to indicate the Bank’s greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in Romania, with which stakeholder groups the Bank should collaborate more, in which sectoral areas the Bank should focus most resources, to what extent the Bank should seek to influence the global development agenda, and to what reasons respondents attributed failed or slow reform efforts. 3 The World Bank Romania Country Survey 2013 II. Methodology (continued) C. World Bank Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve development results, the extent to which the Bank meets Romania’s needs for knowledge services and financial instruments, and the Bank’s level of effectiveness across thirty eight development areas, such as public sector governance/reform, regulatory framework, education, gender, and social inclusion of marginalized and vulnerable groups. D. The World Bank’s Knowledge: Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, the areas on which the Bank should focus its research efforts and to rate the effectiveness and quality of the Bank’s knowledge work and activities, including how significant of a contribution it makes to development results, its technical quality, and the value of the World Bank’s fee -based services/products. E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank’s “Safeguard Policy” requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Romania’s institutional capacity, and providing effective implementation support. F. The Future Role of the World Bank in Romania: Respondents were asked to rate how significant a role the Bank should play in Romania in the near future and to indicate what the Bank should do to make itself of greater value. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank ’s websites. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank’s websites are easy to navigate and useful, and that the Bank is responsive to information requests. Respondents were also asked to indicate whether they primarily use the Bank’s country website or the Bank’s main website and whether they primarily use high speed or dial-up Internet connection when visiting a World Bank website. . H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Romania, and their geographic location. When possible, responses from respondents completing this year’s country survey were compared to responses from the 322 respondents (54% response rate) who completed the survey in FY 2005. Year comparisons can be found in Appendix C (see page 88). 4 The World Bank Romania Country Survey 2013 III. Demographics of the Sample Current Position  For further analyses, respondents from the office of President/Prime Minister were combined with respondents from the office of Minister; respondents from PMUs were combined with consultants/contractors working on Bank projects; respondents from private sector organizations were combined with respondents from financial sector/private banks; respondents from independent government institutions, the judiciary branch, and other organizations were combined into the “other” category. There were no respondents from the office of parliamentarian, local governments, bilateral agencies, multilateral agencies, private foundations, community-based organizations, media, trade unions, and faith-based groups. Percentage of Respondents (N=79) Employee of a Ministry, Ministerial Department or 38% Implementation Agency NGO 13% Private Sector Organization 10% Academia/Research Institute/Think Tank 8% Project Management Unit (PMU) overseeing 6% implementation of project Office of the President, Prime Minister 5% Other 5% Consultant/Contractor working on World Bank 4% supported Project/Program Financial Sector/Private Bank 4% Independent Government Institution 4% Office of Minister 3% Judiciary Branch 1% “Which of the following best describes your current position?” (Respondents chose from a list.) 5 The World Bank Romania Country Survey 2013 III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=79) Public sector governance / public financial 18% management / anti corruption Education 13% Financial markets / banking 10% Regional development / urban development 10% Other 9% Agriculture/ rural development / food security 6% Energy 6% Law and justice / regulatory framework 6% Health / communicable/non-communicable 5% diseases Climate change / disaster management 4% Private sector development / foreign direct 4% investment Natural resource management / 3% environmental sustainability Social protection 3% Transport 3% Information and communications technology 1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 6 The World Bank Romania Country Survey 2013 III. Demographics of the Sample (continued) Geographic Location  Nearly all respondents indicated that they were located in Bucharest. Because of the small number of respondents from other areas, statistical comparisons across geographic locations were not possible. Percentage of Respondents (N=81) Bucharest 95% Muntenia (except Bucharest), 1% Oltenia, and Dobrogea Moldova and Bucovina 1% Transilvania, Banat, Crisana, 3% and Maramures “Which best represents your geographic location?” 7 The World Bank Romania Country Survey 2013 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in Romania, can be found in Appendix D (see page 91). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. Percentage of Respondents (N=81) Yes 74% No 26% "Currently, do you professionally collaborate/work with the World Bank in your country?” Percentage of Respondents (N=81) Collaborate as part of my professional duties 64% Use World Bank reports/data 41% Use World Bank website for information, data, 26% research, etc. Engage in World Bank related/sponsored 20% events/activities Observer 9% "Which of the following describes most of your exposure to the World Bank in Romania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 8 The World Bank Romania Country Survey 2013 III. Demographics of the Sample (continued) Familiarity with the World Bank  Respondents across stakeholder groups had statistically similar levels of familiarity with the World Bank in Romania.  Respondents’ ratings of familiarity with the Bank were significantly, strongly correlated with their perceptions of the Bank’s overall effectiveness in Romania, and significantly, moderately correlated with the Bank’s relevance to Romania’s development and the Bank’s ability to help achieve development results in Romania. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.6 Other 8.1 PMU/ Consultant/ Contractor on Bank project 8.0 Private Sector/ Financial Sector/ Private Bank 7.7 Office of President/ Prime Minister/ Minister 7.7 Employee of a Ministry/ Ministerial Dep/ 7.4 Implementation Agency NGO 7.2 Academia/ Research institute/ Think tank 7.2 "How familiar are you with the work of the World Bank in Romania?" (1 - "Not familiar at all", 10 - "Extremely familiar") 9 The World Bank Romania Country Survey 2013 IV. General Issues Facing Romania Headed in the Right Direction Percentage of Respondents (N=78) The right direction 68% The wrong direction 15% Not sure 17% "In general, would you say that Romania is headed in ...?" (Respondents chose from a list.) 10 The World Bank Romania Country Survey 2013 IV. General Issues Facing Romania (continued) Development Priority Percentage of Respondents (N=80) Education 44% Public sector governance/reform 40% Transport 31% Domestic private sector development 24% Agricultural development 20% Economic growth 16% Job creation/employment 16% Research, development and innovation 11% Poverty reduction 11% Regional development 10% Health 9% Law and justice 8% Anti-corruption 8% Basic infrastructure 8% Rural development 5% State Owned Enterprise reform 5% Natural resource management 5% Energy 4% Social inclusion of marginalized and vulnerable 4% groups Foreign direct investment 4% "Listed below are a number of development priorities in Romania. Please identify which of the following you consider the most important development priorities in Romania. (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 11 The World Bank Romania Country Survey 2013 IV. General Issues Facing Romania (continued) What Would Contribute Most to Reducing Poverty Percentage of Respondents (N=81) Education 44% Job creation/employment 43% Economic growth 40% Domestic private sector development 31% Rural development 30% Agricultural development 15% Basic infrastructure 14% Social inclusion of marginalized and vulnerable 12% groups Public sector governance/reform 11% Anti corruption 7% Social protection 7% Research, development and innovation 6% Regional development 6% Foreign direct investment 6% Health 5% Social cohesion 4% "Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Romania?" (Respondents chose from a list. Responses combined.) 12 The World Bank Romania Country Survey 2013 IV. General Issues Facing Romania (continued) What Would Contribute Most to Generating Economic Growth Percentage of Respondents (N=81) Domestic private sector development 56% Agricultural development 33% Foreign direct investment 28% Public sector governance/reform 25% Education 22% Transport 20% Research, development and innovation 20% Regional development 12% Job creation/employment 11% Basic infrastructure 11% Anti corruption 9% Trade and exports 9% Energy 7% Rural development 6% State Owned Enterprise reform 5% Regulatory framework 5% Tourism 5% Natural resource management 4% "Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Romania? (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 13 The World Bank Romania Country Survey 2013 IV. General Issues Facing Romania (continued) What Best Illustrates How “Shared Prosperity” Would Be Achieved Percentage of Respondents (N=78) A growing middle class 56% Consistent economic growth 44% Education and training that better ensure job 36% opportunity Better quality public services 15% Better entrepreneurial opportunities 13% Greater voice and participation for citizens to 10% help ensure greater accountability Greater access to health and nutrition for 9% citizens Better employment opportunities for young 8% people Better opportunity for the poor who live in 3% rural areas Greater access to micro-finance for the poor 3% Other 1% "When thinking about the idea of 'shared prosperity' in your country, which of the following TWO best illustrate how this would be achieved in Romania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 14 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank Where the World Bank Should Focus its Resources Percentage of Respondents (N=81) Public sector governance/reform 49% Education 44% Health 20% Domestic private sector development 16% Transport 14% Regional development 14% Poverty reduction 14% Agricultural development 11% Economic growth 11% Job creation/employment 10% State Owned Enterprise reform 10% Law and justice 7% Rural development 7% Foreign direct investment 6% Urban development 6% Social protection 5% Basic infrastructure 5% Research, development and innovation 5% Water and sanitation 4% Regulatory framework 4% Financial markets 4% Climate change 4% Equality of opportunity 4% Social inclusion of marginalized and vulnerable 4% groups Anti corruption 4% “When thinking about how the World Bank can have the most impact on development results in Romania, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Romania? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 15 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. The World Bank’s Overall Effectiveness (Indicator Question)  Respondents across stakeholder groups gave statistically similar ratings for the World Bank’s overall effectiveness in Romania. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All respondents 7.7 Other 8.3 Employee of a Ministry/ Ministerial Dep/ 8.2 Implementation Agency Office of President/ Prime Minister/ Minister 7.5 PMU/ Consultant/ Contractor on Bank project 7.5 Private Sector/ Financial Sector/ Private Bank 7.4 NGO 6.9 Academia/ Research institute/ Think tank 6.2 "Overall, please rate your impression of the World Bank's effectiveness in Romania?" (1 - "Not effective at all", 10 - "Very effective") 16 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Achieving Development Results (Indicator Question)  Respondents across stakeholder groups gave statistically similar ratings for the extent to which the World Bank helps achieve development results in Romania. Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 7.1 Other 7.6 Employee of a Ministry/ Ministerial Dep/ 7.4 Implementation Agency PMU/ Consultant/ Contractor on Bank project 7.3 Private Sector/ Financial Sector/ Private Bank 7.2 Office of President/ Prime Minister/ Minister 7.2 NGO 6.5 Academia/ Research institute/ Think tank 5.4 "To what extent does the World Bank's work help to achieve development results in Romania?" (1 - "To no degree at all", 10 - "To a very significant degree") 17 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Staff Preparedness (Indicator Question)  Respondents from ministries/ministerial departments/implementation agencies, PMUs and consultants/contractors working on Bank projects gave the highest ratings for the extent to which the Bank’s staff is well prepared to help Romania solve its most complicated development challenges, whereas respondents from academia/research institutes/think tanks and the media gave significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.4 Employee of a Ministry/ Ministerial Dep/ 8.8 Implementation Agency PMU/ Consultant/ Contractor on Bank 8.8 project Private Sector/ Financial Sector/ Private 8.4 Bank Other 8.3 Office of President/ Prime Minister/ 8.0 Minister NGO 7.9 Academia/ Research institute/ Think tank 6.6 "To what extent do you beieve the World Bank’s staff is well prepared (e.g., skills and knowledge) to help Romania solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 18 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Overall Ratings for Indicator Questions by Stakeholder Groups* Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Repondents 7.7 PMU/ Consultant/ Contractor on Bank project 8.3 Employee of a Ministry/ Ministerial Dep/ 8.1 Implementation Agency Other 8.0 Office of President/ Prime Minister/ Minister 7.8 Private Sector/ Financial Sector/ Private Bank 7.3 NGO 7.2 Academia/ Research institute/ Think tank 6.4 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 * Responses to all sixteen indicator questions can be found in Appendix D and E. 19 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Value Percentage of Respondents (N=80) Technical assistance 24% 20% 44% Policy advice 18% 21% 39% Financial resources: investment lending 18% 15% 33% Financial resources: policy based lending / 29% 18% 11% budget support to the Government Building implementation capacity 10% 9% 19% Studies/analyses 9% 9% 18% Mobilizing third party financial resources 5% 9% 14% Convening/facilitating 4% 4% Greatest value Linkage to non-Bank expertise 1% Second greatest value Other 1% "When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Romania?" (Respondents chose from a list.) 20 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness Percentage of Respondents (N=77) Not willing to honestly criticize policies and 35% reform efforts in the country Not enough public disclosure of its work 33% Not adequately sensitive to political/social 22% realities in Romania Not exploring alternative policy options 18% Too bureaucratic in its operational policies and 17% procedures World Bank processes too slow and complex 16% Too influenced by developed countries 10% Not collaborating enough with non-state actors 8% Imposing technocratic solutions without regard 7% to political realities Staff too inaccessible 4% "Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Romania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 21 The World Bank Romania Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Attributing Slow or Failed Reform Efforts Percentage of Respondents (N=81) Political pressures and obstacles 43% The World Bank is not sensitive enough to 35% political/social realities on the ground The Government works inefficiently 32% Lack of/inadequate levels of capacity in 32% Government Reforms are not well thought out in light of 11% country challenges There is not an adequate level of citizen/civil 10% society participation The World Bank does not do adequate follow 10% through/follow-up The World Bank works too slowly 6% Poor donor coordination 3% Other 1% "When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 22 The World Bank Romania Country Survey 2013 VI. Sectoral Effectiveness Specific Areas of Effectiveness Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform 7.7 Regulatory framework 7.6 Education 7.6 Gender 7.4 Social inclusion of marginalized and vulnerable groups 7.4 Social protection 7.4 Economic growth 7.4 Rural development 7.3 Health 7.3 Equality of opportunity 7.2 Urban development 7.2 Energy 7.2 Social cohesion 7.1 Environmental sustainability 7.1 Poverty reduction 7.1 Water and sanitation 7.0 Basic infrastructure 7.0 Information and communications technology 6.9 Law and justice 6.9 Regional development 6.9 Domestic private sector development 6.9 Disaster management 6.8 Job creation/employment 6.8 Agricultural development 6.8 Foreign direct investment 6.8 Research, development and innovation 6.8 Transport 6.6 Financial markets 6.6 State Owned Enterprise reform 6.5 Natural resource management 6.4 Climate change 6.3 Communicable/non-communicable diseases 6.2 Land administration/property rights 6.2 Trade and exports 6.1 Anti corruption 5.5 Food security 5.2 Tourism 5.0 Crime and violence 4.1 (1-"Not effective at all", 10-"Very effective") 23 The World Bank Romania Country Survey 2013 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness (continued)  There were significant stakeholder group differences in their ratings of the Bank’s effectiveness across many of these thirty-eight development areas. For the most part, respondents from PMUs and consultants/contractors working Bank projects gave the highest ratings, whereas respondents from academia/research institutes/think tanks tended to give significantly lower ratings. Those areas with significant stakeholder differences were:  Anti corruption;  Urban development;  Environmental sustainability;  Gender;  Energy;  Public sector governance/reform;  Job creation/employment;  Regional development;  Food security;  Agricultural development;  Natural resource management; and  Social cohesion.  Responses across all stakeholder groups can be found in the Appendix section. 24 The World Bank Romania Country Survey 2013 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve development results in Romania, bivariate correlational analyses were conducted using respondents’ ratings of the thirty eight specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in Romania. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at regional development;  The Bank’s effectiveness at poverty reduction;  The Bank’s effectiveness at equality of opportunity;  The Bank’s effectiveness at health;  The Bank’s effectiveness at gender; and  The Bank’s effectiveness at social cohesion.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve development results in Romania, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at health;  The Bank’s effectiveness at disaster management;  The Bank’s effectiveness at rural development;  The Bank’s effectiveness at poverty reduction  The Bank’s effectiveness at regional development; and  The Bank’s effectiveness at equality of opportunity 25 The World Bank Romania Country Survey 2013 VII. How the World Bank Operates The World Bank’s Work in Romania  There were significant differences across stakeholder groups in their levels of agreement with all two statements: “the World Bank’s work is aligned with what I consider the development priorities for Romania,” and “the World Bank supports programs and strategies that are realistic for Romania.” Respondents from the PMUs and consultants/contractors working on Bank projects tended to have the highest levels of agreement, whereas respondents from academia/research institutes/think tanks had significantly lower levels of agreement.  Respondents across stakeholder groups had statistically similar levels of agreement with the indicator statement “overall the World Bank currently plays a relevant role in development in Romania.” Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank supports programs and 7.6 strategies that are realistic for Romania The World Bank’s work is aligned with what I consider the development priorities for 7.5 Romania* Overall the World Bank currently plays a 7.3 relevant role in development in Romania* "To what extent do you agree with the following statements about the World Bank’s work in Romania?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 26 The World Bank Romania Country Survey 2013 VII. How the World Bank Operates (continued) Overall Perceptions  Respondents across stakeholder groups had significant different levels of agreement with these statements: “the World Bank effectively monitors and evaluates the projects and programs it supports,” “the World Bank’s approvals and review are done in a timel y fashion,” “the World Bank’s ‘Safeguard Policy’ requirements are reasonable,” “the World Bank’s conditions on its lending are reasonable,” “working with the World Bank increases Romania’s institutional capacity,” and “the World Bank provides effective implementation support.” In most cases, respondents from PMUs and consultants/contractors working on Bank projects had the highest levels of agreement, whereas respondents from academia/research institutes/think tanks had significantly lower levels of agreement.  Respondents across stakeholder groups had statistically similar levels of agreement with the indicator statement “where country systems are adequate, the World Bank makes appropriate use of them.” Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank treats clients and stakeholders 8.9 in Romania with respect The World Bank's teams and visits are well 8.6 coordinated Working with the World Bank increases 8.5 Romania's institutional capacity The World Bank disburses funds promptly 8.4 The World Bank provides effective 8.3 implementation support The World Bank effectively monitors and 8.2 evaluates the projects and programs it supports The World Bank's approvals and reviews are 8.2 done in a timely fashion The World Bank ensures consistency and 8.1 continuity through staff changes The World Bank’s conditions on its lending are 8.0 reasonable Where country systems are adequate, the 8.0 World Bank makes appropriate use of them* The World Bank's “Safeguard Policy” 7.9 requirements are reasonable "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 27 The World Bank Romania Country Survey 2013 VII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner  There were significant stakeholder differences in the ratings for the following qualities of the Bank as an effective development partner, including the Bank’s “inclusiveness,” “following through over time,” “flexibility in terms of the Bank’s products and services,” and “flexibility in terms of changing country circumstances.” For the most part, respondents from PMUs and consultants/contractors working on Bank projects had the highest ratings, whereas respondents from academia/research institutes/think tanks had significantly lower ratings.  Respondents had statistically similar ratings for the following indicator qualities as an effective development partner, including the Bank’s “responsiveness,” “inclusiveness,” “collaboration with groups outside of the government,” “collaboration with the government,” and “collaboration with other donors.” Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with the Government* 8.8 Staff accessibility 8.6 Openness* 8.4 Being inclusive 8.3 Collaboration with other donors* 8.3 Straightforwardness and honesty 8.2 Follow through over time 8.1 Flexibility (in terms of the World Bank’s 7.4 products and services) Flexibility (in terms of changing country 7.3 circumstances) Collaboration with groups outside of the 7.2 Government* Responsiveness* 7.1 "To what extent is the World Bank an effective development partner in Romania, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question 28 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments Frequency of Use Percentage of Respondents (N=80) Weekly 11% Monthly 30% A few times a year 45% Rarely 10% Never 4% "How frequently do you consult World Bank knowledge work and activities in the work you do?" (Respondents chose from a list.) 29 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Meeting Romania’s Knowledge Needs (Indicator Question)  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement that the Bank meets Romania’s needs for knowledge services. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 8.2 PMU/ Consultant/ Contractor on Bank project 8.9 Employee of a Ministry/ Ministerial Dep/ 8.6 Implementation Agency Office of President/ Prime Minister/ Minister 8.2 Other 8.1 Private Sector/ Financial Sector/ Private Bank 8.1 NGO 7.6 Academia/ Research institute/ Think tank 6.4 "The World Bank meets Romania's needs for knowledge services" (1-"Strongly disagree", 10-"Strongly agree") 30 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research Percentage of Respondents (N=81) Public sector governance/reform 57% Education 42% Economic growth 21% Domestic private sector development 20% Health 19% Transport 11% Urban development 11% Research, development and innovation 11% Rural development 10% Job creation/employment 9% Regional development 7% Regulatory framework 7% Poverty reduction 7% Anti corruption 7% Agricultural development 7% Social protection 6% Climate change 5% State Owned Enterprise reform 5% Foreign direct investment 4% Energy 4% Information and communications technology 4% Environmental sustainability 4% “When thinking about the development challenges in Romania, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 31 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the Bank’s effectiveness in “contributing to good policy making,” whereas respondents from the academia/research institutes/think tanks gave significantly lower ratings. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Providing support for program implementation 8.3 Enhancing your knowledge and/or skills 8.3 Contributing to good policy making 8.2 "In Romania, how effective do you believe the World Bank’s knowledge work and activities are at:" (1-"Not effective at all", 10-"Very effective") 32 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Qualities of the Bank’s Knowledge Work and Activities  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the extent to which the World Bank’s knowledge work and activities are “relevant to Romania’s development priorities,” whereas respondents from the academia/research institutes/think tanks gave significantly lower ratings.  Respondents across stakeholder groups had statistically similar ratings for the indicator statement that the World Bank’s knowledge work and activities are “adaptable to Romania’s specific development challenges and country circumstances.” Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 8.6 good practices Are appropriately translated 8.4 Are useful in terms of the work you do 8.3 Are timely 8.1 Are accessible 8.1 Are relevant to Romania’s development 8.1 priorities Are adaptable to Romania’s specific development challenges and country 8.0 circumstances* Provide feasible recommendations 7.9 Include appropriate level of stakeholder 7.8 involvement during preparation Are adequately disseminated 7.4 "In Romania, to what extent do you believe that the World Bank’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question 33 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Contribution of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents across stakeholder groups gave statistically similar ratings for the significance of the contribution that the World Bank’s knowledge work and activities make to development results in Romania. Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.0 PMU/ Consultant/ Contractor on Bank project 8.8 Employee of a Ministry/ Ministerial Dep/ 8.4 Implementation Agency Other 7.9 NGO 7.8 Office of President/ Prime Minister/ Minister 7.7 Private Sector/ Financial Sector/ Private Bank 7.5 Academia/ Research institute/ Think tank 6.6 "Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") 34 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Technical Quality of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the technical quality of the World Bank’s knowledge work and activities, whereas respondents from the academia/research institutes/think tanks gave significantly lower ratings. Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.3 PMU/ Consultant/ Contractor on Bank project 9.3 Employee of a Ministry/ Ministerial Dep/ 8.7 Implementation Agency Office of President/ Prime Minister/ Minister 8.2 Other 8.1 Private Sector/ Financial Sector/ Private Bank 7.9 NGO 7.6 Academia/ Research institute/ Think tank 6.8 "Overall, how would you rate the technical quality of the World Bank's knowlege work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 35 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Value for Money from Fee-Based Products/Services  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the value Romania received for money from the World Bank’s fee- based products/services, whereas respondents from the academia/research institutes/think tanks gave significantly lower ratings. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All respondents 7.3 PMU/ Consultant/ Contractor on Bank project 8.8 Other 8.0 Employee of a Ministry/ Ministerial Dep/ 7.9 Implementation Agency Office of President/ Prime Minister/ Minister 7.3 NGO 6.6 Private Sector/ Financial Sector/ Private Bank 6.3 Academia/ Research institute/ Think tank 4.8 "To what extent do you believe that Romania recieved value for money from the World Bank's fee-based products/services?" (1-"To no degree at all", 10-"To a very significant degree") 36 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Most Effective Instruments Percentage of Respondents (N=79) Investment lending 52% Technical assistance 48% Capacity development 35% Policy based lending / budget support to the 33% Government Knowledge products/services 15% Don’t know 3% Trust Fund management 1% Other 1% “Which World Bank instruments do you believe are the MOST effective in reducing poverty in Romania? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 37 The World Bank Romania Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Meeting Romania’s Needs for Financial Instruments (Indicator Question)  Respondents from ministries/ministerial departments/implementation agencies, PMUs and consultants/contractors working on Bank projects had the highest levels of agreement that the Bank’s financial instruments meet Romania’s needs, whereas respondents from the academia/research institutes/think tanks had significantly lower levels of agreement. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 7.7 PMU/ Consultant/ Contractor on Bank project 8.1 Employee of a Ministry/ Ministerial Dep/ 8.1 Implementation Agency Private Sector/ Financial Sector/ Private Bank 8.0 Other 8.0 Office of President/ Prime Minister/ Minister 7.7 NGO 6.8 Academia/ Research institute/ Think tank 4.7 "The World Bank's financial instruments meet the needs of Romania" (1-"Strongly disagree", 10-"Strongly agree") 38 The World Bank Romania Country Survey 2013 IX. The Future Role of the World Bank in Romania Role Significance  Respondents across all stakeholder groups gave statistically similar ratings for the significance of the Bank’s future role in Romania’s development. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.5 PMU/ Consultant/ Contractor on Bank 9.1 project Employee of a Ministry/ Ministerial Dep/ 8.7 Implementation Agency NGO 8.4 Other 8.3 Office of President/ Prime Minister/ 8.3 Minister Private Sector/ Financial Sector/ Private 8.1 Bank Academia/ Research institute/ Think tank 7.8 "How significant a role do you believe the World Bank SHOULD play in Romania's development in the near future?" (1-"Not a significant role at all", 10-"Very significant role") 39 The World Bank Romania Country Survey 2013 IX. The Future Role of the World Bank in Romania (continued) Making the World Bank of Greater Value Percentage of Respondents (N=79) Increase EU structural funds absorption 46% Improve the quality of its experts as related to Romania’s specific challenges 24% Reduce the complexity of obtaining World Bank financing 19% Reach out more to groups outside of government 19% Offer more innovative knowledge services 14% Provide more adequate data/knowledge/statistics/figures on Romania’s 13% economy Improve the competitiveness of its financing compared to markets 10% Offer more innovative financial products 9% Focus primarily on advocacy issues 9% Work faster 9% Increase availability of Fee-Based services 9% Ensure greater selectivity in its work 6% Other 4% "Which of the following SHOULD the World Bank do to make itself of greater value in Romania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 40 The World Bank Romania Country Survey 2013 IX. The Future Role of the World Bank in Romania (continued) Collaborating with Stakeholders in Romania Percentage of Respondents (N=81) Private sector 56% Local Government 38% Academia/think tanks/research institutes 27% Beneficiaries 20% NGOs 20% Parliament 11% Media 10% Community Based Organizations 9% Donor community 3% Other 3% Foundations 1% "In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there?" (Respondents chose from a list. Responses combined.) Influencing the Global Development Agenda Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.2 “To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to 'global public goods'?" (1 - "To no degree at all", 10 - "To a very significant degree") 41 The World Bank Romania Country Survey 2013 X. Communication and Openness Information Sources Percentage of Respondents (N=81) Internet 83% Periodicals 33% Local television 33% Local newspapers 20% Other 6% International television 3% International newspapers 3% Local radio 3% Social media 3% International radio 1% Instant messaging 1% "How do you get most of your information about economic and social development issues in Romania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 42 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Preferred Information Sources Percentage of Respondents (N=81) e-Newsletters 56% World Bank website 43% World Bank seminars/workshops/conferences 37% Direct contact with World Bank 32% World Bank publications and other written 17% materials Instant messaging 5% Social media 1% Blogs 1% "How would you prefer to receive information from the World Bank? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 43 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Access to Information Percentage of Respondents (N=73) Yes 38% No 62% "Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?" Percentage of Respondents (N=76) Yes 25% No 75% "Have you requested information from the World Bank on its activities in the past year?" 44 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Access to Information (continued) Percentage of Respondents (N=37) Yes 77% No 23% "Were you able to obtain this information?"  Respondents from PMUs and consultants/contractors working on Bank projects are most likely to indicate that “I use/consult World Bank data more currently than I did a few years ago,” whereas respondents from the academia/research institutes/think tanks are significantly less likely to indicate so. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I use/consult World Bank data more currently 7.9 than I did a few years ago "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree”) 45 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Internet Access Percentage of Respondents (N=75) Yes 100% No 0% "Do you have access to the Internet?" Percentage of Respondents (N=75) High speed 100% Dial-up 0% “Which Internet connection do you use primarily when visiting a World Bank website? ” 46 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Website Usage Percentage of Respondents (N=75) Yes 92% No 8% "Do you use/have you used the World Bank website?" Percentage of Respondents (N=78) The World Bank’s country website 53% The World Bank’s main website 47% "Which do you primarily use?" 47 The World Bank Romania Country Survey 2013 X. Communication and Openness (continued) Website Evaluation Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the information on the World Bank’s 8.6 websites useful I find the World Bank websites easy to 8.0 navigate "Please rate how much you agree with the following" (1-"Strongly disagree", 10-"Strongly agree”) Information Sharing Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank is responsive to my 8.5 information requests and inquiries When I need information from the World 8.2 Bank I know how to find it "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree”) 48 The World Bank Romania Country Survey 2013 XI. Appendices A. Responses to All Questions across All Respondents ..................... 50 B. Responses to All Questions by Stakeholder Groups ..................... 67 C. Responses to All Questions by Year .............................................. 86 D. Indicator Questions as a Function of Exposure to the Bank .......... 89 E. Indicator Questions by Stakeholder Groups ................................. 90 F. World Bank Country Survey ‘13 – Romania Questionnaire .......... 91 Romania 49 The World Bank Romania Country Survey 2013 Appendix A: Responses to All Questions across All Respondents (N=81) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Romania Percentage of Respondents 1. In general would you say that Romania is headed in ... ? (N=78) The right direction 67.9% The wrong direction 15.4% Not sure 16.7% 2. Listed below are a number of development priorities in Romania. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Romania? (Choose no more than THREE) (Responses Combined; N=80) Education 43.8% Public sector governance/reform 40.0% Transport 31.3% Domestic private sector development 23.8% Agricultural development 20.0% Economic growth 16.3% Job creation/employment 16.3% Research, development and innovation 11.3% Poverty reduction 11.3% Regional development 10.0% Health 8.8% Law and justice 7.5% Anti-corruption 7.5% Basic infrastructure 7.5% Rural development 5.0% State Owned Enterprise reform 5.0% Natural resource management 5.0% Energy 3.8% Social inclusion of marginalized and vulnerable groups 3.8% Foreign direct investment 3.8% Tourism 2.5% Urban development 2.5% Regulatory framework 1.3% Land administration/property rights 1.3% Social protection 1.3% Water and sanitation 1.3% Climate change 1.3% Communicable/non-communicable diseases 1.3% Gender 0.0% Financial markets 0.0% Environmental sustainability 0.0% Equality of opportunity 0.0% Food security 0.0% Trade and exports 0.0% Crime and violence 0.0% Disaster management 0.0% Information and communications technology 0.0% Social cohesion 0.0% 50 The World Bank Romania Country Survey 2013 A. General Issues Facing Romania (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Romania? (Choose no more than THREE) (Responses Combined; N=81) Education 44.4% Job creation/employment 43.2% Economic growth 39.5% Domestic private sector development 30.9% Rural development 29.6% Agricultural development 14.8% Basic infrastructure 13.6% Social inclusion of marginalized and vulnerable groups 12.3% Public sector governance/reform 11.1% Anti corruption 7.4% Social protection 7.4% Research, development and innovation 6.2% Regional development 6.2% Foreign direct investment 6.2% Health 4.9% Social cohesion 3.7% Water and sanitation 2.5% Equality of opportunity 2.5% Energy 1.2% Law and justice 1.2% Gender 1.2% Urban development 1.2% Information and communications technology 1.2% Natural resource management 1.2% Tourism 1.2% Transport 1.2% Climate change 0.0% Regulatory framework 0.0% Crime and violence 0.0% Communicable/non-communicable diseases 0.0% State Owned Enterprise reform 0.0% Land administration/property rights 0.0% Disaster management 0.0% Financial markets 0.0% Trade and exports 0.0% Food security 0.0% Environmental sustainability 0.0% 51 The World Bank Romania Country Survey 2013 A. General Issues Facing Romania (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Percentage of Respondents Romania? (Choose no more than THREE) (Responses Combined; N=81) Domestic private sector development 55.6% Agricultural development 33.3% Foreign direct investment 28.4% Public sector governance/reform 24.7% Education 22.2% Transport 19.8% Research, development and innovation 19.8% Regional development 12.3% Job creation/employment 11.1% Basic infrastructure 11.1% Anti corruption 8.6% Trade and exports 8.6% Energy 7.4% Rural development 6.2% State Owned Enterprise reform 4.9% Regulatory framework 4.9% Tourism 4.9% Natural resource management 3.7% Financial markets 2.5% Urban development 1.2% Equality of opportunity 1.2% Law and justice 1.2% Information and communications technology 1.2% Social inclusion of marginalized and vulnerable groups 1.2% Health 1.2% Social cohesion 1.2% Gender 0.0% Social protection 0.0% Climate change 0.0% Disaster management 0.0% Water and sanitation 0.0% Communicable/non-communicable diseases 0.0% Food security 0.0% Environmental sustainability 0.0% Crime and violence 0.0% Land administration/property rights 0.0% 52 The World Bank Romania Country Survey 2013 A. General Issues Facing Romania (continued) 5. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Romania? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=78) A growing middle class 56.4% Consistent economic growth 43.6% Education and training that better ensure job opportunity 35.9% Better quality public services 15.4% Better entrepreneurial opportunities 12.8% Greater voice and participation for citizens to help ensure greater accountability 10.3% Greater access to health and nutrition for citizens 9.0% Better employment opportunities for young people 7.7% Better opportunity for the poor who live in rural areas 2.6% Greater access to micro-finance for the poor 2.6% Other 1.3% Better employment opportunities for women 0.0% Better opportunity for the poor who live in urban areas 0.0% B. Overall Attitudes toward the World Bank Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank in Romania? 81 0 7.60 1.54 (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank's effectiveness 76 5 7.70 1.71 in Romania? (1-Not effective at all, 10-Very effective) Staff Preparedness* N DK Mean SD 3. To what extent do you believe the World Bank’s staff is well prepared to help Romania solve its most complicated development challenges? 74 7 8.36 1.29 (1-To no degree at all, 10-To a very significant degree) 53 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 4. When thinking about how the World Bank can have the most impact on development results in Romania, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Romania? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=81) Public sector governance/reform 49.4% Education 44.4% Health 19.8% Domestic private sector development 16.0% Transport 13.6% Regional development 13.6% Poverty reduction 13.6% Agricultural development 11.1% Economic growth 11.1% Job creation/employment 9.9% State Owned Enterprise reform 9.9% Law and justice 7.4% Rural development 7.4% Foreign direct investment 6.2% Urban development 6.2% Social protection 4.9% Basic infrastructure 4.9% Research, development and innovation 4.9% Water and sanitation 3.7% Regulatory framework 3.7% Financial markets 3.7% Climate change 3.7% Equality of opportunity 3.7% Social inclusion of marginalized and vulnerable groups 3.7% Anti corruption 3.7% Energy 2.5% Environmental sustainability 2.5% Trade and exports 2.5% Information and communications technology 2.5% Food security 1.2% Tourism 1.2% Natural resource management 1.2% Social cohesion 1.2% Gender 0.0% Crime and violence 0.0% Communicable/non-communicable diseases 0.0% Disaster management 0.0% Land administration/property rights 0.0% 54 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 5. When thinking about the World Bank’s role, which activity do Percentage of Respondents (N=80) nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in Romania? Value Value Combined Technical assistance 23.8% 20.0% 43.8% Policy advice 17.5% 21.3% 38.8% Financial resources: investment lending 17.5% 15.0% 32.5% Financial resources: policy based lending / budget support to the 17.5% 11.3% 28.8% Government Building implementation capacity 10.0% 8.8% 18.8% Studies/analyses 8.8% 8.8% 17.5% Mobilizing third party financial resources 5.0% 8.8% 13.8% Convening/facilitating 0.0% 3.8% 3.8% Linkage to non-Bank expertise 0.0% 1.3% 1.3% Other 0.0% 1.3% 1.3% Donor coordination 0.0% 0.0% 0.0% Data 0.0% 0.0% 0.0% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in Romania? (Choose no more than TWO) (Responses Combined; N=77) Not willing to honestly criticize policies and reform efforts in the country 35.1% Not enough public disclosure of its work 32.5% Not adequately sensitive to political/social realities in Romania 22.1% Not exploring alternative policy options 18.2% Too bureaucratic in its operational policies and procedures 16.9% World Bank processes too slow and complex 15.6% Too influenced by developed countries 10.4% Not collaborating enough with non-state actors 7.8% Imposing technocratic solutions without regard to political realities 6.5% Staff too inaccessible 3.9% Other 2.6% The credibility of its knowledge/data 1.3% Not aligned with country priorities 1.3% Arrogant in its approach 0.0% Not aligned with other donors’ work 0.0% Not client focused 0.0% 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in Romania? (Choose no more than TWO) (Responses Combined; N=79) Investment lending 51.9% Technical assistance 48.1% Capacity development 35.4% Policy based lending / budget support to the Government 32.9% Knowledge products/services 15.2% Don’t know 2.5% Trust Fund management 1.3% Other 1.3% 55 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Influencing Global Development Agenda N DK Mean SD 8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public 72 4 8.15 1.82 goods?” (1-To no degree at all, 10-To a very significant degree) 9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results Percentage of Respondents there? (Choose no more than TWO) (Responses Combined; N=81) Private sector 55.6% Local Government 38.3% Academia/think tanks/research institutes 27.2% Beneficiaries 19.8% NGOs 19.8% Parliament 11.1% Media 9.9% Community Based Organizations 8.6% Donor community 2.5% Other 2.5% Foundations 1.2% Faith based organizations 0.0% To what extent do you agree with the following statements about the World Level of Agreement Bank’s work in Romania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank currently plays a relevant role in development in 77 3 7.31 2.01 Romania* 11. The World Bank’s work is aligned with what I consider the development 77 3 7.47 1.71 priorities for Romania* 12. The World Bank supports programs and strategies that are realistic for 75 5 7.60 1.45 Romania 13. The World Bank treats clients and stakeholders in Romania with respect 77 3 8.88 1.54 To what extent is the World Bank an effective development partner in Degree Romania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 14. Responsiveness 70 9 7.07 2.07 15. Flexibility (in terms of the World Bank’s products and services) 71 8 7.39 1.79 16. Flexibility (in terms of changing country circumstances) 70 10 7.27 1.65 17. Being inclusive 70 8 8.29 1.74 18. Openness 76 4 8.42 1.70 19. Staff accessibility 72 6 8.63 1.52 20. Straightforwardness and honesty 71 7 8.17 1.84 21. Collaboration with groups outside of the Government 58 21 7.17 1.83 22. Collaboration with the Government 68 11 8.79 .99 23. Collaboration with other donors 39 39 8.28 1.23 24. Follow through over time 62 17 8.08 1.49 56 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 25. When World Bank assisted reform efforts fail or are slow to take place, Percentage of Respondents which of the following would you attribute this to? (Choose no more than TWO) (Responses Combined; N=81) Political pressures and obstacles 43.2% The World Bank is not sensitive enough to political/social realities on the ground 34.6% The Government works inefficiently 32.1% Lack of/inadequate levels of capacity in Government 32.1% Reforms are not well thought out in light of country challenges 11.1% There is not an adequate level of citizen/civil society participation 9.9% The World Bank does not do adequate follow through/follow-up 9.9% The World Bank works too slowly 6.2% Poor donor coordination 2.5% Other 1.2% 57 The World Bank Romania Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in Effectiveness the following areas of development in Romania? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Public sector governance/reform 66 11 7.71 1.88 2. Regulatory framework 56 20 7.63 1.61 3. Education 57 21 7.56 2.00 4. Gender 40 37 7.40 2.10 5. Social inclusion of marginalized and vulnerable groups 58 20 7.40 1.86 6. Social protection 47 29 7.36 1.93 7. Economic growth 51 26 7.35 1.72 8. Rural development 52 25 7.33 2.04 9. Health 54 24 7.30 1.81 10. Equality of opportunity 45 32 7.24 2.05 11. Urban development 45 31 7.22 1.64 12. Energy 47 28 7.15 1.53 13. Social cohesion 46 31 7.07 2.04 14. Environmental sustainability 48 29 7.06 2.12 15. Poverty reduction 55 23 7.05 1.82 16. Water and sanitation 41 36 7.02 1.80 17. Basic infrastructure 49 27 6.98 1.81 18. Information and communications technology 50 27 6.94 2.05 19. Law and justice 49 26 6.94 1.97 20. Regional development 44 31 6.91 1.96 21. Domestic private sector development 47 31 6.85 1.64 22. Disaster management 31 46 6.84 2.31 23. Job creation/employment 45 32 6.82 1.86 24. Agricultural development 47 28 6.81 2.02 25. Foreign direct investment 38 38 6.76 1.72 26. Research, development and innovation 53 25 6.75 2.04 27. Transport 50 27 6.62 2.02 28. Financial markets 41 36 6.61 1.95 29. State Owned Enterprise reform 47 29 6.47 2.16 30. Natural resource management 34 42 6.41 2.20 31. Climate change 38 37 6.34 2.52 32. Communicable/non-communicable diseases 29 47 6.24 2.56 33. Land administration/property rights 35 41 6.17 1.72 34. Trade and exports 31 46 6.06 1.75 35. Anti corruption 46 31 5.48 2.45 36. Food security 31 45 5.23 2.42 37. Tourism 34 43 5.03 2.21 38. Crime and violence 32 45 4.13 2.38 58 The World Bank Romania Country Survey 2013 C. World Bank Effectiveness and Results (continued) Achieving Development Results* N DK Mean SD 39. To what extent does the World Bank’s work help to achieve development 71 8 7.10 1.46 results in Romania? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Romania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 40. The World Bank’s financial instruments meet the needs of Romania* 67 13 7.70 1.70 41. The World Bank meets Romania’s needs for knowledge services* 74 6 8.24 1.53 D. The World Bank’s Knowledge Work and Activities (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 1. How frequently do you consult World Bank knowledge work and activities in Percentage of Respondents the work you do? (N=80) Weekly 11.3% Monthly 30.0% A few times a year 45.0% Rarely 10.0% Never 3.8% 59 The World Bank Romania Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 2. When thinking about the development challenges in Romania, where do you believe it would be most valuable for the World Bank to focus its knowledge Percentage of Respondents work and activities in the next few years?(Choose no more than THREE) (Responses Combined; N=81) Public sector governance/reform 56.8% Education 42.0% Economic growth 21.0% Domestic private sector development 19.8% Health 18.5% Transport 11.1% Urban development 11.1% Research, development and innovation 11.1% Rural development 9.9% Job creation/employment 8.6% Regional development 7.4% Regulatory framework 7.4% Poverty reduction 7.4% Anti corruption 7.4% Agricultural development 7.4% Social protection 6.2% Climate change 4.9% State Owned Enterprise reform 4.9% Foreign direct investment 3.7% Energy 3.7% Information and communications technology 3.7% Environmental sustainability 3.7% Law and justice 2.5% Tourism 2.5% Trade and exports 2.5% Land administration/property rights 2.5% Financial markets 1.2% Disaster management 1.2% Social inclusion of marginalized and vulnerable groups 1.2% Natural resource management 1.2% Basic infrastructure 1.2% Gender 0.0% Water and sanitation 0.0% Equality of opportunity 0.0% Crime and violence 0.0% Food security 0.0% Communicable/non-communicable diseases 0.0% Social cohesion 0.0% 60 The World Bank Romania Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) (i.e., Analysis, Studies, Research, Data, Reports, Conferences) In Romania, how effective do you believe the World Bank’s knowledge Degree work and activities are at: (1-Not effective at all, 10- Very effective) N DK Mean SD 3. Enhancing your knowledge and/or skills 72 6 8.26 1.70 4. Contributing to good policy making 72 7 8.21 1.50 5. Providing support for program implementation 72 6 8.26 1.42 In Romania, to what extent do you believe that the World Bank’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 6. Are timely 68 11 8.10 1.43 7. Include appropriate level of stakeholder involvement during 61 16 7.79 1.79 preparation 8. Are relevant to Romania’s development priorities 69 9 8.06 1.49 9. Provide feasible recommendations 69 9 7.93 1.76 10. Are accessible 70 9 8.10 1.73 11. Are source of relevant information on global good practices. 72 7 8.58 1.34 12. Are useful in terms of the work you do 72 7 8.28 1.74 13. Are adequately disseminated 71 8 7.38 2.04 14. Are appropriately translated 66 12 8.35 1.52 15. Are adaptable to Romania’s specific development challenges and 71 8 8.00 1.59 country circumstances* Overall Evaluations N DK Mean SD 16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your 69 10 7.96 1.33 country?* (1-Not significant at all, 10-Very significant) 17. Overall, how would you rate the technical quality of the World Bank’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 71 8 8.27 1.47 technical quality) Fee-based Services N DK Mean SD 18. To what extent do you believe that Romania received value for money from the World Bank’s products/services that were paid for on a fee for 48 31 7.33 2.01 service basis? (1-To no degree at all, 10-To a very significant degree) 61 The World Bank Romania Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank disburses funds promptly 45 34 8.36 1.57 2. The World Bank effectively monitors and evaluates the projects and 68 11 8.24 1.59 programs it supports 3. The World Bank's approvals and reviews are done in a timely fashion 56 21 8.16 1.70 4. The World Bank's “Safeguard Policy” requirements are reasonable 41 35 7.90 1.48 5. The World Bank’s conditions on its lending are reasonable 46 31 8.04 1.74 6. Working with the World Bank increases Romania's institutional capacity 73 4 8.49 1.52 7. The World Bank ensures consistency and continuity through staff 52 25 8.06 1.96 changes 8. The World Bank's teams and visits are well coordinated 68 9 8.60 1.46 9. Where country systems are adequate, the World Bank makes 50 27 8.02 2.02 appropriate use of them* 10. The World Bank provides effective implementation support 65 13 8.29 1.63 F. The Future Role of the World Bank in Romania Future Role of the World Bank N DK Mean SD 1. How significant a role do you believe the World Bank SHOULD play in Romania’s development in the near future? 78 0 8.50 1.28 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of greater Percentage of Respondents value in Romania? (Choose no more than TWO) (Responses Combined; N=79) Increase EU structural funds absorption 45.6% Improve the quality of its experts as related to Romania’s specific challenges 24.1% Reduce the complexity of obtaining World Bank financing 19.0% Reach out more to groups outside of government 19.0% Offer more innovative knowledge services 13.9% Provide more adequate data/knowledge/statistics/figures on Romania’s economy 12.7% Improve the competitiveness of its financing compared to markets 10.1% Offer more innovative financial products 8.9% Focus primarily on advocacy issues 8.9% Work faster 8.9% Increase availability of Fee-Based services 8.9% Ensure greater selectivity in its work 6.3% Other 3.8% 62 The World Bank Romania Country Survey 2013 G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Romania? (Choose no more than TWO) (Responses Combined; N=81) Internet 82.7% Periodicals 33.3% Local television 33.3% Local newspapers 19.8% Other 6.2% International television 2.5% International newspapers 2.5% Local radio 2.5% Social media 2.5% International radio 1.2% Instant messaging 1.2% Blogs 0.0% Mobile phones 0.0% 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=81) e-Newsletters 55.6% World Bank website 43.2% World Bank seminars/workshops/conferences 37.0% Direct contact with World Bank 32.1% World Bank publications and other written materials 17.3% Instant messaging 4.9% Social media 1.2% Blogs 1.2% Mobile phones 0.0% Other 0.0% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list Percentage of Respondents of exceptions? (N=73) Yes 38.4% No 61.6% 4. Have you requested information from the World Bank on its activities in the Percentage of Respondents past year? (N=76) Yes 25.0% No 75.0% Percentage of Respondents 5. Were you able to obtain this information? (N=37) Yes 77.3% No 22.7% 63 The World Bank Romania Country Survey 2013 G. Communication and Information Sharing (continued) Percentage of Respondents 6. Do you have access to the Internet? (N=75) Yes 100.0% No 0.0% Percentage of Respondents 7. Do you use/have used the World Bank website? (N=75) Yes 92.0% No 8.0% Percentage of Respondents 8. Which do you primarily use? (N=78) The World Bank's country website 52.6% The World Bank's main website 47.4% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents website? (N=75) High speed 100.0% Dial-up 0.0% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. I use/consult World Bank data more often than I did a few years ago 74 4 7.9 2.3 11. I find the World Bank websites easy to navigate. 73 3 8.0 1.64 12. I find the information on the World Bank’s websites useful. 73 3 8.6 1.13 13. When I need information from the World Bank I know how to find it 75 4 8.2 1.96 14. The World Bank is responsive to my information requests and inquiries 49 30 8.5 2.17 64 The World Bank Romania Country Survey 2013 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=79) Employee of a Ministry, Ministerial Department or Implementation Agency 38.0% NGO 12.7% Private Sector Organization 10.1% Academia/Research Institute/Think Tank 7.6% Project Management Unit (PMU) overseeing implementation of project 6.3% Office of the President, Prime Minister 5.1% Other 5.1% Consultant/Contractor working on World Bank supported Project/Program 3.8% Financial Sector/Private Bank 3.8% Independent Government Institution 3.8% Office of Minister 2.5% Judiciary Branch 1.3% 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=79) Public sector governance / public financial management / anti corruption 17.7% Education 12.7% Financial markets / banking 10.1% Regional development / urban development 10.1% Other 8.9% Agriculture/ rural development / food security 6.3% Energy 6.3% Law and justice / regulatory framework 6.3% Health / communicable/non-communicable diseases 5.1% Climate change / disaster management 3.8% Private sector development / foreign direct investment 3.8% Natural resource management / environmental sustainability 2.5% Social protection 2.5% Transport 2.5% Information and communications technology 1.3% 65 The World Bank Romania Country Survey 2013 H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank in Percentage of Respondents your country? (N=81) Yes 74.1% No 25.9% 4. Which of the following describes most of your exposure to the World Bank in Percentage of Respondents Romania? (Choose no more than TWO) (Responses Combined; N=81) Collaborate as part of my professional duties 64.2% Use World Bank reports/data 40.7% Use World Bank website for information, data, research, etc. 25.9% Engage in World Bank related/sponsored events/activities 19.8% Observer 8.6% Percentage of Respondents 5. Which best represents your geographic location? (N=81) Bucharest 95.1% Muntenia (except Bucharest), Oltenia, and Dobrogea 1.2% Moldova and Bucovina 1.2% Transilvania, Banat, Crisana, and Maramures 2.5% 66 The World Bank Romania Country Survey 2013 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing Romania In general, would you say that Romania is headed in...? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other The right direction 83.3% 64.3% 37.5% 90.9% 55.6% 66.7% 87.5% The wrong direction 0.0% 10.7% 37.5% 9.1% 44.4% 16.7% 0.0% Not sure 16.7% 25.0% 25.0% 0.0% 0.0% 16.7% 12.5% Listed below are a number of development priorities in Romania. Please identify which of the following you consider the most important development priorities in Romania? (Choose no more than THREE) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% Transport 50.0% 17.2% 50.0% 36.4% 20.0% 16.7% 62.5% Public sector governance/reform 16.7% 37.9% 37.5% 54.5% 20.0% 66.7% 50.0% Regional development 0.0% 13.8% 12.5% 9.1% 10.0% 16.7% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 33.3% 31.0% 0.0% 18.2% 30.0% 33.3% 12.5% Foreign direct investment 0.0% 3.4% 0.0% 9.1% 10.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Anti-corruption 16.7% 3.4% 12.5% 18.2% 0.0% 0.0% 0.0% Job creation/employment 33.3% 17.2% 12.5% 0.0% 20.0% 0.0% 25.0% Rural development 0.0% 6.9% 12.5% 0.0% 0.0% 0.0% 12.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 3.4% 0.0% 0.0% 0.0% 16.7% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 6.9% 0.0% 9.1% 20.0% 16.7% 12.5% Research, development and innovation 16.7% 6.9% 12.5% 9.1% 10.0% 33.3% 12.5% Tourism 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Social inclusion of marginalized and vulnerable groups* 0.0% 0.0% 0.0% 0.0% 30.0% 0.0% 0.0% Education* 33.3% 34.5% 62.5% 9.1% 80.0% 83.3% 50.0% Poverty reduction 0.0% 17.2% 25.0% 9.1% 10.0% 0.0% 0.0% Energy 16.7% 0.0% 0.0% 18.2% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 31.0% 37.5% 27.3% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth 33.3% 17.2% 12.5% 0.0% 20.0% 0.0% 25.0% Law and justice 0.0% 13.8% 0.0% 0.0% 10.0% 0.0% 12.5% Regulatory framework 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 33.3% 6.9% 0.0% 18.2% 0.0% 0.0% 0.0% Natural resource management 0.0% 3.4% 12.5% 9.1% 10.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% State Owned Enterprise reform 0.0% 6.9% 0.0% 9.1% 0.0% 0.0% 12.5% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Land administration/property rights 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 The World Bank Romania Country Survey 2013 A. General Issues facing Romania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Romania? (Choose no more than THREE) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Water and sanitation 16.7% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 3.3% 0.0% 0.0% 10.0% 0.0% 0.0% Economic growth 50.0% 33.3% 12.5% 54.5% 20.0% 66.7% 50.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional development 0.0% 6.7% 0.0% 18.2% 10.0% 0.0% 0.0% Gender 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 33.3% 20.0% 50.0% 27.3% 20.0% 50.0% 50.0% Urban development 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 16.7% 16.7% 12.5% 9.1% 20.0% 0.0% 12.5% Social protection 0.0% 6.7% 12.5% 9.1% 0.0% 0.0% 12.5% Law and justice 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Transport 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% State Owned Enterprise reform 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Research, development and innovation 16.7% 6.7% 0.0% 0.0% 0.0% 33.3% 0.0% Land administration/property rights 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 0.0% 10.0% 25.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 16.7% 40.0% 37.5% 18.2% 30.0% 50.0% 0.0% Foreign direct investment 0.0% 3.3% 0.0% 27.3% 0.0% 0.0% 12.5% Education 33.3% 46.7% 37.5% 18.2% 80.0% 33.3% 62.5% Energy 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Public sector governance/reform 0.0% 6.7% 12.5% 36.4% 10.0% 0.0% 12.5% Natural resource management 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 16.7% 0.0% 0.0% 0.0% 10.0% 16.7% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health* 33.3% 0.0% 0.0% 0.0% 0.0% 33.3% 0.0% Agricultural development 0.0% 20.0% 25.0% 9.1% 10.0% 0.0% 12.5% Job creation/employment 33.3% 46.7% 37.5% 45.5% 40.0% 16.7% 75.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Tourism 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social inclusion of marginalized and vulnerable 16.7% 10.0% 37.5% 0.0% 30.0% 0.0% 0.0% groups *Significantly different between stakeholder groups 68 The World Bank Romania Country Survey 2013 A. General Issues facing Romania (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to genera ting economic growth in Romania? (Choose no more than THREE) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Energy 16.7% 3.3% 12.5% 18.2% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional development 16.7% 13.3% 12.5% 0.0% 20.0% 16.7% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 0.0% 10.0% 25.0% 0.0% 0.0% 16.7% 12.5% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 0.0% 6.7% 0.0% 0.0% 20.0% 0.0% 12.5% Foreign direct investment 16.7% 20.0% 25.0% 63.6% 30.0% 16.7% 37.5% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education* 33.3% 10.0% 25.0% 0.0% 50.0% 50.0% 37.5% Information and communications technology 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 10.0% 0.0% 0.0% 10.0% 0.0% 0.0% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% State Owned Enterprise reform 16.7% 0.0% 12.5% 0.0% 0.0% 0.0% 25.0% Social inclusion of marginalized and vulnerable 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% groups Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 10.0% 0.0% 9.1% 0.0% 16.7% 25.0% Public sector governance/reform 16.7% 16.7% 25.0% 45.5% 20.0% 50.0% 25.0% Domestic private sector development 33.3% 70.0% 37.5% 72.7% 40.0% 50.0% 50.0% Job creation/employment 16.7% 6.7% 25.0% 18.2% 20.0% 0.0% 0.0% Agricultural development 50.0% 36.7% 62.5% 18.2% 30.0% 0.0% 12.5% Food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 16.7% 16.7% 12.5% 9.1% 20.0% 16.7% 50.0% Natural resource management 0.0% 3.3% 12.5% 9.1% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 16.7% 13.3% 0.0% 9.1% 10.0% 16.7% 0.0% Law and justice 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 12.5% Tourism* 33.3% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% Research, development and innovation* 16.7% 40.0% 12.5% 9.1% 0.0% 16.7% 0.0% Land administration/property rights 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 The World Bank Romania Country Survey 2013 A. General Issues facing Romania (continued) When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this woul d be achieved in Romania (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other A growing middle class 60.0% 66.7% 66.7% 36.4% 50.0% 33.3% 50.0% Better employment opportunities for young 0.0% 3.3% 0.0% 18.2% 30.0% 0.0% 0.0% people Better employment opportunities for women 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education and training that better ensure job 40.0% 33.3% 50.0% 27.3% 60.0% 33.3% 25.0% opportunity Greater access to health and nutrition for 0.0% 3.3% 16.7% 9.1% 0.0% 33.3% 25.0% citizens Better entrepreneurial opportunities 20.0% 16.7% 0.0% 9.1% 20.0% 0.0% 12.5% Greater access to micro-finance for the poor 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% Better opportunity for the poor who live in 0.0% 0.0% 33.3% 0.0% 0.0% 0.0% 0.0% rural areas* Better opportunity for the poor who live in 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% urban areas Consistent economic growth 60.0% 46.7% 16.7% 45.5% 20.0% 66.7% 37.5% Greater voice and participation for citizens to 20.0% 10.0% 0.0% 18.2% 10.0% 0.0% 12.5% help ensure greater accountability Better quality public services 0.0% 10.0% 16.7% 36.4% 10.0% 33.3% 12.5% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% *Significantly different between stakeholder groups 70 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank in 6 7.67 1.37 30 7.40 1.90 8 8.00 .93 11 7.73 1.56 10 7.20 .92 6 7.17 1.33 8 8.13 1.36 Romania? (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s 6 7.50 1.22 28 8.18 1.39 8 7.50 1.31 11 7.36 2.38 8 6.88 2.17 5 6.20 2.28 8 8.25 1.04 effectiveness in Romania? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank's staff is well prepared to help Romania solve 6 8.00 .89 27 8.81 1.00 8 8.75 1.04 10 8.40 1.17 8 7.88 1.64 5 6.60 2.41 8 8.25 .71 its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 71 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in Romania, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Romania? (Choose no more than THREE) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Social protection 0.0% 3.3% 12.5% 9.1% 10.0% 0.0% 0.0% Public sector governance/reform* 66.7% 50.0% 12.5% 81.8% 20.0% 66.7% 50.0% Transport 33.3% 6.7% 12.5% 27.3% 0.0% 16.7% 25.0% Poverty reduction 0.0% 13.3% 37.5% 0.0% 30.0% 0.0% 0.0% Regional development 16.7% 20.0% 0.0% 0.0% 20.0% 16.7% 12.5% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 16.7% 16.7% 12.5% 27.3% 0.0% 50.0% 0.0% Rural development 0.0% 10.0% 0.0% 0.0% 20.0% 16.7% 0.0% Foreign direct investment* 33.3% 3.3% 12.5% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 0.0% 9.1% 10.0% 0.0% 12.5% Energy 0.0% 3.3% 0.0% 9.1% 0.0% 0.0% 0.0% Job creation/employment 16.7% 10.0% 0.0% 9.1% 10.0% 0.0% 25.0% Financial markets 16.7% 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% Urban development 0.0% 13.3% 0.0% 0.0% 0.0% 16.7% 0.0% Environmental sustainability 0.0% 3.3% 0.0% 9.1% 0.0% 0.0% 0.0% Research, development and innovation 0.0% 0.0% 0.0% 9.1% 0.0% 16.7% 25.0% Tourism 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Social inclusion of marginalized and vulnerable 0.0% 3.3% 0.0% 0.0% 20.0% 0.0% 0.0% groups Equality of opportunity 0.0% 6.7% 0.0% 0.0% 10.0% 0.0% 0.0% Health 16.7% 16.7% 12.5% 0.0% 30.0% 16.7% 50.0% Education* 33.3% 43.3% 50.0% 18.2% 90.0% 33.3% 37.5% Food security 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 3.3% 25.0% 0.0% 0.0% 0.0% 0.0% Agricultural development* 16.7% 13.3% 50.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 16.7% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth 0.0% 13.3% 12.5% 9.1% 10.0% 0.0% 12.5% Law and justice 0.0% 3.3% 12.5% 18.2% 10.0% 0.0% 12.5% Regulatory framework 0.0% 6.7% 0.0% 9.1% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 0.0% 6.7% 0.0% 18.2% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Anti corruption 0.0% 6.7% 12.5% 0.0% 0.0% 0.0% 0.0% Information and communications technology* 0.0% 0.0% 0.0% 0.0% 0.0% 33.3% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% State Owned Enterprise reform 16.7% 6.7% 0.0% 27.3% 10.0% 0.0% 12.5% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% Land administration/property rights 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 72 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Romania? Greatest Value Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Financial resources: investment lending 20.0% 20.0% 12.5% 27.3% 20.0% 0.0% 12.5% Financial resources: policy based lending / 20.0% 13.3% 25.0% 9.1% 10.0% 50.0% 12.5% budget support to the Government Mobilizing third party financial resources 0.0% 0.0% 12.5% 9.1% 20.0% 0.0% 0.0% Technical assistance 60.0% 20.0% 25.0% 18.2% 10.0% 0.0% 50.0% Policy advice 0.0% 20.0% 0.0% 18.2% 20.0% 50.0% 12.5% Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Building implementation capacity 0.0% 13.3% 25.0% 0.0% 10.0% 0.0% 12.5% Studies/analyses 0.0% 13.3% 0.0% 18.2% 10.0% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2nd Greatest Value Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Financial resources: investment lending 0.0% 20.0% 37.5% 0.0% 10.0% 0.0% 0.0% Financial resources: policy based lending / 0.0% 16.7% 0.0% 0.0% 0.0% 16.7% 37.5% budget support to the Government Mobilizing third party financial resources 20.0% 6.7% 0.0% 18.2% 10.0% 16.7% 0.0% Technical assistance 0.0% 23.3% 12.5% 18.2% 20.0% 50.0% 12.5% Policy advice* 40.0% 13.3% 0.0% 45.5% 20.0% 0.0% 50.0% Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Building implementation capacity 20.0% 6.7% 12.5% 9.1% 20.0% 0.0% 0.0% Studies/analyses 20.0% 10.0% 12.5% 9.1% 0.0% 16.7% 0.0% Convening/facilitating 0.0% 3.3% 25.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% *Significantly different between stakeholder groups 73 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Romania? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Staff too inaccessible 16.7% 3.6% 0.0% 0.0% 11.1% 0.0% 0.0% Not exploring alternative policy options 16.7% 17.9% 25.0% 0.0% 0.0% 33.3% 50.0% Not adequately sensitive to political/social 33.3% 35.7% 25.0% 10.0% 11.1% 0.0% 0.0% realities in Romania Not enough public disclosure of its work 16.7% 17.9% 50.0% 60.0% 44.4% 50.0% 25.0% Arrogant in its approach 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not aligned with country priorities 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% The credibility of its knowledge/data 0.0% 3.6% 0.0% 0.0% 0.0% 0.0% 0.0% Not willing to honestly criticize policies and 16.7% 17.9% 50.0% 70.0% 33.3% 50.0% 37.5% reform efforts in the country Too influenced by developed countries 0.0% 14.3% 12.5% 10.0% 0.0% 33.3% 0.0% Imposing technocratic solutions without regard 33.3% 3.6% 0.0% 0.0% 0.0% 0.0% 25.0% to political realities* World Bank processes too slow and complex 0.0% 28.6% 0.0% 20.0% 11.1% 0.0% 0.0% Too bureaucratic in its operational policies and 16.7% 25.0% 0.0% 0.0% 11.1% 16.7% 25.0% procedures Not aligned with other donors’ work 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not collaborating enough with non-state 0.0% 0.0% 12.5% 0.0% 55.6% 0.0% 0.0% actors* Not client focused 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 3.6% 0.0% 0.0% 11.1% 0.0% 0.0% *Significantly different between stakeholder groups Which World Bank instruments do you believe are the MOST effective in reducing poverty in Romania? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Capacity development* 16.7% 25.0% 62.5% 54.5% 60.0% 0.0% 25.0% Policy based lending / budget support to the 66.7% 25.0% 25.0% 27.3% 20.0% 66.7% 25.0% Government Knowledge products/services 0.0% 17.9% 25.0% 0.0% 20.0% 16.7% 25.0% Investment lending 66.7% 53.6% 50.0% 54.5% 50.0% 0.0% 75.0% Technical assistance 50.0% 64.3% 25.0% 45.5% 50.0% 33.3% 37.5% Trust Fund management 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Don’t know 0.0% 0.0% 0.0% 9.1% 0.0% 16.7% 0.0% *Significantly different between stakeholder groups 74 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Im plem entation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank SHOULD s eek to influence the global 5 8.40 1.14 27 8.30 2.07 7 8.00 3.11 11 7.45 1.37 8 8.00 1.77 6 8.67 .82 7 8.29 1.11 developm ent agenda as related to “global public goods ?” (1-To no degree at all, 10-To a very significant degree) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank coll aborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other NGOs* 0.0% 3.3% 25.0% 9.1% 90.0% 16.7% 12.5% Local Government 83.3% 46.7% 12.5% 36.4% 20.0% 33.3% 25.0% Beneficiaries* 0.0% 23.3% 25.0% 9.1% 10.0% 0.0% 62.5% Private sector 50.0% 63.3% 75.0% 72.7% 40.0% 33.3% 12.5% Community Based Organizations 16.7% 10.0% 12.5% 9.1% 0.0% 0.0% 12.5% Donor community 0.0% 3.3% 0.0% 0.0% 10.0% 0.0% 0.0% Foundations 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Academia/think tanks/research institutes 33.3% 33.3% 0.0% 27.3% 20.0% 50.0% 25.0% Parliament 16.7% 6.7% 25.0% 9.1% 0.0% 0.0% 37.5% Media 0.0% 3.3% 25.0% 18.2% 10.0% 16.7% 12.5% Faith based organizations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 33.3% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank’s work in Romania? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Im plem entation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank currently plays a relevant role in 6 7.83 .75 28 7.57 2.04 7 7.00 1.15 10 7.60 1.65 10 6.70 1.89 6 5.50 3.15 8 7.50 2.33 developm ent in Rom ania The World Bank’s work is aligned with what I cons ider the 6 7.83 .98 27 7.63 1.69 8 8.00 .53 10 8.20 .79 10 6.50 2.07 6 5.50 2.81 8 7.75 1.39 developm ent priorities for Rom ania* The World Bank s upports program s and s trategies that are 6 7.83 .98 27 7.67 1.36 7 8.00 .82 10 7.80 1.32 10 6.80 1.40 5 6.00 2.74 8 8.38 .74 realis tic for Rom ania* The World Bank treats clients and s takeholders in Rom ania 6 9.00 .63 28 9.21 1.26 8 9.38 .74 10 8.80 1.23 9 8.22 1.92 6 7.17 3.25 8 9.13 .99 with res pect *Significantly different between stakeholder groups 75 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Romania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ NGO Res earch ins titute/ Other Minis ter Im plem entation Agency project Private Bank Think tank N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Res pons ivenes s 6 6.67 1.51 27 7.59 1.74 8 8.38 .92 8 6.88 2.03 7 5.57 3.10 5 5.80 3.03 7 7.00 1.53 Flexibility (in term s of the World 6 6.67 1.21 25 7.60 1.87 8 8.63 .74 8 8.13 1.13 10 6.50 1.96 6 5.67 2.34 7 8.00 1.15 Bank’s products and s ervices )* Flexibility (in term s of changing 6 6.83 1.17 25 7.68 1.63 8 8.38 .92 9 7.44 1.13 9 6.33 1.87 5 5.20 2.28 7 7.57 .98 country circum s tances )* Being inclus ive* 5 8.40 1.67 26 8.54 1.42 6 9.33 .52 8 8.25 1.16 10 8.00 1.70 6 5.83 3.31 8 8.88 .99 Opennes s 6 8.50 1.52 27 8.74 1.46 7 9.29 .76 10 8.40 .84 10 7.60 2.12 6 6.67 3.14 8 8.63 1.41 Staff acces s ibility 6 8.50 1.52 26 8.69 1.64 7 9.57 .53 8 8.50 .93 9 8.44 1.24 6 7.50 2.81 8 8.63 1.19 Straightforwardnes s and 6 8.50 1.05 26 8.77 1.50 7 8.86 .90 8 8.13 .99 10 7.40 2.07 5 6.40 4.04 8 7.75 1.67 hones ty Collaboration with groups 4 7.75 1.50 19 7.53 1.61 4 7.50 2.08 9 8.00 1.22 9 6.33 2.12 6 5.67 2.42 6 7.33 1.51 outs ide of the Governm ent Collaboration with the 6 8.67 .52 27 9.19 .96 8 8.63 .74 7 8.29 .95 6 8.50 1.05 4 8.00 1.15 8 8.63 1.19 Governm ent Collaboration with other donors 4 7.50 1.29 17 8.65 1.17 3 8.33 1.53 3 7.67 .58 3 9.33 1.15 2 8.50 .71 6 7.50 1.38 Follow through over tim e* 5 8.20 1.30 26 8.50 1.14 7 8.57 .79 4 8.25 1.26 5 7.20 2.49 5 6.00 2.35 8 8.00 1.07 *Significantly different between stakeholder groups When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other The World Bank works too slowly 16.7% 6.7% 0.0% 9.1% 0.0% 0.0% 12.5% The Government works inefficiently* 33.3% 26.7% 25.0% 54.5% 30.0% 83.3% 0.0% There is not an adequate level of citizen/civil 0.0% 13.3% 12.5% 9.1% 10.0% 0.0% 12.5% society participation Poor donor coordination 0.0% 0.0% 0.0% 9.1% 10.0% 0.0% 0.0% The World Bank does not do adequate follow 0.0% 6.7% 12.5% 0.0% 20.0% 16.7% 25.0% through/follow-up Lack of/inadequate levels of capacity in 16.7% 26.7% 62.5% 45.5% 20.0% 0.0% 62.5% Government Political pressures and obstacles 50.0% 36.7% 37.5% 18.2% 70.0% 50.0% 50.0% Reforms are not well thought out in light of 0.0% 13.3% 25.0% 9.1% 0.0% 0.0% 12.5% country challenges The World Bank is not sensitive enough to 66.7% 40.0% 12.5% 18.2% 40.0% 33.3% 25.0% political/social realities on the ground Other 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 76 The World Bank Romania Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Romania? (1-Not effective at all, 10-Very effective) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Im plem entation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption* 5 6.40 1.67 15 5.47 2.61 6 8.00 .63 5 5.80 1.79 6 4.33 2.34 5 4.20 2.17 3 2.33 2.31 Inform ation and 5 7.80 .84 20 7.35 1.73 3 8.00 0.00 5 6.60 1.52 5 6.00 2.55 5 5.40 2.61 5 6.20 3.35 com m unications technology Trans port 5 6.80 1.30 16 7.13 1.89 3 7.33 1.53 8 7.00 2.27 7 5.57 2.64 4 4.25 1.89 5 7.20 1.30 Crim e and violence 4 5.50 1.29 12 4.50 2.58 4 4.50 2.65 6 4.67 2.07 3 2.00 1.73 2 1.00 0.00 Law and jus tice 5 8.00 1.00 17 6.82 2.04 4 8.50 .58 7 7.00 1.63 5 6.20 2.59 5 5.20 2.28 4 7.25 2.06 Urban developm ent* 5 7.60 1.52 16 7.94 1.12 3 8.33 .58 6 7.17 1.47 6 6.33 2.07 5 5.60 1.82 3 7.33 1.15 Environm ental s us tainability* 4 7.50 1.00 18 7.61 2.03 5 8.20 .45 6 6.83 1.47 5 5.80 2.59 3 3.00 1.73 5 7.40 1.52 Regulatory fram ework 4 8.25 .96 20 8.20 1.44 4 7.50 1.29 9 7.67 1.58 6 6.17 2.23 6 6.83 1.72 6 7.83 1.33 Bas ic infras tructure 5 7.40 .89 16 7.38 1.86 2 6.50 .71 5 7.20 1.92 9 6.67 1.87 5 4.80 1.79 5 8.00 1.00 Com m unicable/non- 4 8.00 .82 11 5.91 2.95 1 9.00 3 7.33 .58 6 5.67 2.50 2 7.00 1.41 1 1.00 com m unicable dis eas es Poverty reduction 6 7.33 1.03 17 7.47 1.42 5 8.00 1.22 7 7.29 1.38 10 6.50 2.27 5 5.00 3.08 4 7.50 1.29 Gender* 4 8.00 1.15 14 7.93 1.59 3 9.33 .58 3 7.67 .58 7 6.14 2.54 4 4.75 3.40 4 8.00 .82 Dom es tic private s ector 5 7.60 .55 15 6.93 1.44 3 8.00 1.00 8 7.00 1.20 6 5.83 2.23 4 5.00 2.45 5 7.80 1.30 developm ent Foreign direct inves tm ent 4 8.00 .82 14 6.86 1.35 5 7.00 1.87 5 6.40 2.30 4 5.00 1.15 4 7.50 1.00 Water and s anitation 4 7.25 .50 13 7.46 1.94 2 7.50 .71 7 6.71 1.89 6 6.83 2.04 5 6.20 2.28 3 8.00 0.00 Trade and exports 4 7.75 .50 14 6.29 1.38 4 5.25 2.75 4 5.75 2.22 3 4.67 1.15 1 7.00 Econom ic growth 5 7.60 1.14 17 7.59 1.42 3 7.67 .58 9 7.44 1.33 6 6.83 2.14 4 4.75 3.20 5 8.40 .89 Energy* 5 7.60 .89 15 6.87 1.25 4 7.75 .50 9 8.11 1.05 3 5.33 2.08 4 5.25 2.63 6 8.00 .63 Dis as ter m anagem ent 4 6.50 1.29 14 7.07 2.79 2 8.50 .71 4 7.25 1.71 3 4.67 2.08 1 6.00 1 5.00 Public s ector 6 7.83 1.47 24 8.79 1.06 7 6.86 1.77 8 6.38 2.13 7 7.14 1.86 6 5.83 2.79 6 8.17 .98 governance/reform * Job creation/em ploym ent* 4 7.50 .58 16 7.69 1.30 4 7.75 .50 8 6.38 1.30 5 5.20 2.59 4 4.25 2.87 3 7.67 .58 Financial m arkets 4 7.75 .50 14 7.00 1.52 1 6.00 8 6.63 2.07 6 6.17 2.48 4 5.00 2.83 3 7.33 2.08 Equality of opportunity 5 7.40 1.52 14 7.79 1.76 4 9.00 1.15 4 7.25 .96 6 6.00 2.53 6 5.50 2.95 5 8.00 1.00 Health 6 7.67 .52 17 7.71 1.83 3 8.00 0.00 7 7.14 1.46 7 6.71 2.14 5 5.40 2.88 7 7.43 1.40 Rural developm ent 5 7.60 1.14 16 7.69 1.54 4 8.75 .50 6 6.83 2.04 8 6.50 2.33 5 5.40 3.85 6 8.17 .75 Regional developm ent* 4 7.50 1.29 17 7.94 .97 4 7.75 1.26 5 6.40 1.52 5 5.20 2.28 5 4.60 2.97 3 7.67 .58 Food s ecurity* 4 6.25 1.71 12 5.83 2.33 2 8.00 1.41 4 5.25 2.06 4 4.50 2.38 3 2.00 0.00 1 1.00 Education 5 7.40 1.52 19 8.37 1.21 3 9.00 0.00 8 6.88 1.55 8 7.13 2.47 6 5.83 3.25 6 7.83 1.72 Social protection 5 7.00 1.73 17 8.24 1.56 3 8.00 1.73 5 7.00 1.58 7 6.71 2.50 4 5.00 2.71 4 7.25 .96 Clim ate change 4 6.75 1.26 13 6.85 2.70 3 7.33 1.53 5 5.80 3.11 4 5.00 2.16 4 4.00 2.83 3 7.67 1.15 Agricultural developm ent* 5 8.00 .71 15 6.73 2.28 4 7.75 1.26 6 6.83 1.60 6 5.83 2.04 3 3.33 .58 6 7.67 1.03 Natural res ource m anagem ent* 3 6.67 .58 12 6.50 2.35 2 7.50 .71 6 6.83 1.72 4 5.50 2.08 3 3.00 1.73 3 9.00 1.00 State Owned Enterpris e reform 4 7.50 .58 17 7.06 2.30 3 7.33 1.15 8 6.38 2.13 5 4.80 2.49 4 4.50 1.73 5 7.00 1.58 Social cohes ion* 4 6.75 1.26 16 7.44 1.97 3 8.67 1.15 5 6.40 1.82 9 7.00 2.00 5 5.00 2.83 3 8.33 1.53 Res earch, developm ent and 5 6.80 1.48 19 7.32 1.42 3 7.67 .58 6 6.00 2.28 8 6.38 2.26 5 5.40 3.29 5 7.40 1.82 innovation Social inclus ion of m arginalized 5 6.80 1.30 18 8.33 1.71 5 8.80 .45 6 6.67 .82 10 6.50 2.07 6 5.67 2.34 6 7.50 1.52 and vulnerable groups Land adm inis tration/property 3 6.00 0.00 13 6.38 2.06 4 7.50 1.00 4 6.25 2.36 3 5.67 2.52 3 5.00 0.00 4 5.75 .96 rights Touris m 3 6.33 1.15 13 5.62 2.36 1 6.00 5 5.00 2.45 4 4.50 2.38 3 3.67 1.15 4 4.50 2.08 *Significantly different between stakeholder groups 77 The World Bank Romania Country Survey 2013 C. World Bank Effectiveness and Results (continued) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank’s work help to achieve 6 7.17 .75 23 7.43 1.31 7 7.29 1.11 10 7.20 .79 10 6.50 1.84 5 5.40 2.61 8 7.63 .92 development results in Romania? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Romania? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank's financial instruments meet the needs of 6 7.67 1.21 23 8.09 1.50 8 8.13 1.89 10 8.00 1.05 8 6.75 1.91 3 4.67 2.89 7 8.00 .58 Romania* The World Bank meets Romania’s needs for knowledge 6 8.17 .75 28 8.64 1.13 7 8.86 .69 10 8.10 1.52 8 7.63 1.92 5 6.40 3.13 8 8.13 1.46 services *Significantly different between stakeholder groups D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Weekly 16.7% 20.7% 12.5% 0.0% 0.0% 16.7% 0.0% Monthly 16.7% 31.0% 37.5% 18.2% 40.0% 33.3% 12.5% A few times a year 66.7% 27.6% 37.5% 72.7% 40.0% 50.0% 75.0% Rarely 0.0% 13.8% 12.5% 9.1% 10.0% 0.0% 12.5% Never 0.0% 6.9% 0.0% 0.0% 10.0% 0.0% 0.0% 78 The World Bank Romania Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Romania, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next fe w years? (Choose no more than THREE) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Public sector governance/reform 83.3% 63.3% 50.0% 72.7% 20.0% 33.3% 62.5% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 30.0% 12.5% 9.1% 10.0% 33.3% 12.5% Foreign direct investment 16.7% 3.3% 0.0% 9.1% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 0.0% 3.3% 0.0% 9.1% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 3.3% 12.5% 9.1% 10.0% 0.0% 12.5% Climate change 0.0% 3.3% 25.0% 9.1% 0.0% 0.0% 0.0% Poverty reduction 16.7% 3.3% 12.5% 9.1% 20.0% 0.0% 0.0% Law and justice 0.0% 3.3% 0.0% 0.0% 10.0% 0.0% 0.0% Anti corruption 0.0% 6.7% 0.0% 27.3% 0.0% 16.7% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 13.3% 12.5% 18.2% 10.0% 16.7% 0.0% Research, development and innovation* 50.0% 3.3% 0.0% 9.1% 10.0% 33.3% 12.5% Tourism 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 12.5% Social inclusion of marginalized and vulnerable 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% groups Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education* 16.7% 30.0% 37.5% 18.2% 90.0% 66.7% 62.5% Regional development 0.0% 6.7% 12.5% 0.0% 10.0% 16.7% 12.5% Information and communications technology 16.7% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 16.7% 10.0% 12.5% 18.2% 0.0% 16.7% 12.5% Agricultural development 0.0% 10.0% 25.0% 0.0% 0.0% 16.7% 0.0% Natural resource management 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Job creation/employment 0.0% 10.0% 12.5% 9.1% 20.0% 0.0% 0.0% Health 16.7% 13.3% 12.5% 0.0% 40.0% 33.3% 25.0% Economic growth 16.7% 16.7% 25.0% 27.3% 20.0% 0.0% 50.0% Rural development 0.0% 13.3% 12.5% 0.0% 10.0% 16.7% 12.5% Food security 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 16.7% 10.0% 0.0% 9.1% 10.0% 0.0% 0.0% Basic infrastructure 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% State Owned Enterprise reform 16.7% 6.7% 0.0% 9.1% 0.0% 0.0% 0.0% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Land administration/property rights 0.0% 3.3% 0.0% 9.1% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 79 The World Bank Romania Country Survey 2013 D. The World Bank’s Knowledge (continued) In Romania, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Enhancing your knowledge 6 8.00 .89 27 8.74 1.20 7 9.00 .58 9 8.33 1.80 9 7.33 2.12 6 6.83 3.06 6 8.50 1.87 and/or skills Contributing to good policy 6 8.50 .55 25 8.80 .91 7 8.86 .69 9 7.33 1.87 9 7.78 1.30 6 6.50 2.95 8 8.50 1.20 making* Providing support for program 6 8.33 .52 26 8.65 1.20 7 9.00 .82 8 7.63 1.51 10 7.90 1.52 5 6.80 2.59 8 8.50 1.41 implementation *Significantly different between stakeholder groups In Romania, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Employee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academia/ Prime Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 5 8.00 1.41 25 8.52 1.36 6 8.50 .55 9 7.67 1.22 7 8.29 1.11 6 7.00 2.37 8 7.88 1.46 Include appropriate level of s takeholder involvement during 5 7.60 1.34 23 8.52 1.65 5 8.20 .84 7 7.14 1.07 7 7.14 2.27 4 6.50 2.89 8 7.25 1.83 preparation Are relevant to Romania’s 6 7.83 .75 25 8.48 1.39 6 8.67 .52 9 8.00 .71 8 8.38 1.30 6 6.00 2.68 7 7.57 1.27 development priorities * Provide feas ible 6 8.17 .75 25 8.24 1.59 6 8.83 .75 9 7.78 1.09 8 7.63 1.92 5 6.20 3.27 8 7.63 2.39 recommendations Are acces s ible 6 7.83 1.47 25 8.56 1.66 6 8.83 .75 9 7.33 1.41 8 8.00 1.77 6 7.00 3.10 8 8.13 1.55 Are s ource of relevant information on global good 6 8.67 1.03 27 8.67 1.14 6 9.33 .52 10 8.20 1.40 7 8.29 2.06 6 7.67 2.16 8 9.00 .93 practices . Are us eful in terms of the work 6 7.67 1.51 27 8.74 1.06 6 9.17 .41 9 7.22 1.86 9 8.56 1.42 6 7.00 3.16 7 8.29 2.63 you do Are adequately dis s eminated 6 7.50 1.38 27 7.96 1.79 6 7.67 1.75 9 6.22 2.22 8 6.75 3.15 6 6.50 2.35 7 7.43 1.51 Are appropriately trans lated* 6 8.00 .89 26 8.46 1.58 5 9.20 .84 7 8.29 1.25 8 8.63 1.41 5 6.00 2.12 7 9.00 .82 Are adaptable to Romania’s s pecific development challenges 6 8.17 .75 26 8.46 1.45 6 9.00 .89 9 7.33 1.12 9 7.67 1.87 5 6.40 3.21 8 7.75 .89 and country circums tances *Significantly different between stakeholder groups 80 The World Bank Romania Country Survey 2013 D. The World Bank’s Knowledge (continued) Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank's knowledge work 6 7.67 .82 25 8.44 1.16 5 8.80 .84 10 7.50 1.27 8 7.75 1.67 5 6.60 2.41 8 7.88 .64 and activities make to development results in your country? Overall, how would you rate the technical quality of the World 6 8.17 .98 27 8.70 1.27 6 9.33 .52 9 7.89 1.05 8 7.63 2.00 6 6.83 2.23 7 8.14 1.21 Bank's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that Romania received value for money from the World Bank’s 4 7.25 1.71 21 7.86 1.56 4 8.75 .96 3 6.33 2.08 7 6.57 2.51 4 4.75 3.40 4 8.00 0.00 products/services that were paid for on a fee for service basis?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 81 The World Bank Romania Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Im plem entation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank dis burs es funds 6 8.00 1.55 12 8.17 1.95 6 9.17 .75 6 8.17 1.72 6 8.83 1.17 2 6.00 0.00 5 8.80 1.64 prom ptly The World Bank effectively m onitors and evaluates the 6 8.50 .55 24 8.50 1.44 7 9.14 1.07 7 8.29 .95 9 7.33 2.24 5 6.00 2.00 8 8.50 1.07 projects and program s it s upports * The World Bank's approvals and reviews are done in a tim ely 6 8.17 .98 21 8.10 1.97 7 8.86 .90 4 8.00 1.41 8 8.63 1.41 2 4.00 0.00 6 8.33 1.21 fas hion* The World Bank's “Safeguard Policy” requirem ents are 5 7.40 .55 12 8.25 1.29 6 8.33 1.37 4 8.00 1.41 5 7.80 1.30 2 4.00 0.00 5 8.40 1.14 reas onable* The World Bank’s conditions on 6 8.00 .89 13 8.46 1.61 5 8.80 .84 8 8.00 1.31 5 7.60 2.19 2 3.00 0.00 5 8.40 1.14 its lending are reas onable* Working with the World Bank increas es Rom ania's 6 8.67 .82 25 8.88 1.24 8 8.50 1.51 9 8.67 .87 9 7.67 1.73 6 6.67 2.88 8 9.13 .64 ins titutional capacity* The World Bank ens ures cons is tency and continuity 5 8.00 .71 19 8.42 1.77 6 8.50 1.05 5 8.40 1.14 5 8.00 2.35 5 5.60 3.58 5 9.00 1.22 through s taff changes The World Bank's team s and 6 8.67 1.21 25 8.72 1.46 8 9.00 1.07 7 9.00 1.15 8 8.25 1.28 4 6.50 2.89 8 9.13 .83 vis its are well coordinated Where country s ys tem s are adequate, the World Bank 5 7.80 1.30 19 7.89 2.28 6 9.50 .55 5 8.60 .89 5 8.20 1.30 3 5.00 3.46 5 8.40 1.52 m akes appropriate us e of them The World Bank provides effective im plem entation 6 8.00 .89 23 8.61 1.41 7 9.29 .49 6 8.50 .84 10 7.60 2.50 4 5.75 2.36 7 8.71 .49 s upport* *Significantly different between stakeholder groups F. The Future Role of the World Bank in Romania Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Employee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academia/ Prime Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How s ignificant a role do you believe the World Bank SHOULD 6 8.33 1.03 29 8.72 1.16 8 9.13 .99 11 8.09 1.81 10 8.40 1.26 6 7.83 1.60 6 8.33 1.03 play in Romania’s development in the near future? (1-Not a significant role at all, 10-Very significant role) 82 The World Bank Romania Country Survey 2013 F. The Future Role of the World Bank in Romania (continued) Which of the following SHOULD the World Bank do to make itself of greater value in Romania? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Improve the quality of its experts as related to 66.7% 27.6% 12.5% 0.0% 20.0% 33.3% 14.3% Romania’s specific challenges Reduce the complexity of obtaining World 33.3% 13.8% 12.5% 36.4% 20.0% 0.0% 14.3% Bank financing Focus primarily on advocacy issues 0.0% 3.4% 25.0% 9.1% 10.0% 16.7% 14.3% Improve the competitiveness of its financing 0.0% 6.9% 12.5% 18.2% 10.0% 0.0% 14.3% compared to markets Reach out more to groups outside of 33.3% 13.8% 0.0% 27.3% 30.0% 33.3% 14.3% government Ensure greater selectivity in its work 16.7% 3.4% 12.5% 0.0% 10.0% 0.0% 14.3% Provide more adequate data/knowledge/statistics/figures on 0.0% 24.1% 25.0% 0.0% 10.0% 0.0% 0.0% Romania’s economy Offer more innovative financial products 0.0% 10.3% 12.5% 9.1% 20.0% 0.0% 0.0% Offer more innovative knowledge services 0.0% 17.2% 25.0% 0.0% 10.0% 50.0% 0.0% Increase availability of Fee-Based services 16.7% 13.8% 12.5% 9.1% 0.0% 0.0% 0.0% Increase EU structural funds absorption 16.7% 37.9% 50.0% 81.8% 40.0% 50.0% 57.1% Work faster 0.0% 13.8% 0.0% 0.0% 10.0% 0.0% 14.3% Other 0.0% 3.4% 0.0% 9.1% 10.0% 0.0% 0.0% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Romania? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Local newspapers* 16.7% 13.3% 25.0% 63.6% 10.0% 0.0% 12.5% International newspapers 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% Local radio 16.7% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% International radio 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Local television 33.3% 43.3% 12.5% 27.3% 10.0% 33.3% 50.0% International television 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% Periodicals 50.0% 26.7% 25.0% 27.3% 40.0% 83.3% 12.5% Internet 66.7% 83.3% 100.0% 81.8% 100.0% 50.0% 75.0% Social media* 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Instant messaging 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Other 16.7% 6.7% 0.0% 0.0% 10.0% 16.7% 0.0% *Significantly different between stakeholder groups 83 The World Bank Romania Country Survey 2013 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other World Bank website 33.3% 46.7% 50.0% 45.5% 50.0% 16.7% 25.0% Direct contact with World Bank 50.0% 30.0% 25.0% 36.4% 30.0% 16.7% 50.0% e-Newsletters 66.7% 50.0% 62.5% 54.5% 70.0% 50.0% 50.0% Instant messaging* 0.0% 0.0% 0.0% 9.1% 0.0% 50.0% 0.0% World Bank seminars/workshops/conferences 16.7% 40.0% 62.5% 36.4% 20.0% 0.0% 62.5% World Bank publications and other written 33.3% 16.7% 0.0% 18.2% 10.0% 50.0% 12.5% materials Mobile phones 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social media 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Blogs 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions?* Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 50.0% 28.0% 75.0% 66.7% 20.0% 0.0% 37.5% No 50.0% 72.0% 25.0% 33.3% 80.0% 100.0% 62.5% *Significantly different between stakeholder groups Have you requested information from the World Bank on its activities in the past year? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 50.0% 26.9% 25.0% 20.0% 20.0% 33.3% 0.0% No 50.0% 73.1% 75.0% 80.0% 80.0% 66.7% 100.0% Were you able to obtain this information? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 100.0% 77.8% 100.0% 66.7% 100.0% 0.0% - No 0.0% 22.2% 0.0% 33.3% 0.0% 100.0% - Do you have access to the Internet? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% No 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Do you use/have used the World Bank website? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 100.0% 85.2% 100.0% 90.9% 88.9% 100.0% 100.0% No 0.0% 14.8% 0.0% 9.1% 11.1% 0.0% 0.0% 84 The World Bank Romania Country Survey 2013 G. Communication and Information Sharing (continued) Which do you primarily use? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other The World Bank’s country website 50.0% 60.7% 37.5% 36.4% 77.8% 50.0% 50.0% The World Bank’s main website 50.0% 39.3% 62.5% 63.6% 22.2% 50.0% 50.0% Which Internet connection do you use primarily when visiting a World Bank website? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other High speed 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Dial-up 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Pres ident/ Em ployee of a Minis try/ PMU/ Cons ultant/ Private Sector/ Academ ia/ Prim e Minis ter/ Minis terial Dep/ Contractor on Bank Financial Sector/ Res earch ins titute/ Minis ter Im plem entation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I us e/cons ult World Bank data m ore often than I did a few years 6 7.00 1.41 26 8.08 2.42 8 9.00 1.60 10 7.30 1.89 8 8.75 1.28 6 5.33 3.83 8 8.38 1.92 ago* I find the World Bank webs ites 6 7.67 .82 25 8.16 1.75 8 8.63 1.06 10 8.00 1.41 8 7.00 2.93 6 8.17 1.47 8 8.00 .53 eas y to navigate. I find the inform ation on the 6 9.17 .75 25 8.60 1.19 8 8.88 .99 10 8.60 .84 8 8.13 .83 6 7.33 1.86 8 9.00 .53 World Bank’s webs ites us eful. When I need inform ation from the World Bank I know how to 6 8.50 1.38 27 8.15 1.97 8 9.38 .74 10 8.00 1.70 8 7.75 2.82 6 6.83 2.79 8 7.88 1.73 find it The World Bank is res pons ive to m y inform ation reques ts and 5 8.60 1.34 19 8.53 2.22 7 9.57 .53 4 8.00 2.16 4 8.50 1.73 4 6.00 4.62 4 9.25 .96 inquiries *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research Percentage of Respondents Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Yes 83.3% 86.7% 87.5% 54.5% 50.0% 83.3% 62.5% No 16.7% 13.3% 12.5% 45.5% 50.0% 16.7% 37.5% Which of the following describes most of your exposure to the World Bank in Romania? (Choose no more than TWO) Percentage of Respondents Office of President/Prime Employee of a Ministry/ Ministerial PMU/Consultant/ Private Sector/ Financial Academia/ Research (Responses Combined) Minister/Minister Dep/ Implementation Agency Contractor on Bank project Sector/ Private Bank NGO institute/ Think tank Other Observer 33.3% 3.3% 0.0% 18.2% 20.0% 0.0% 0.0% Use World Bank reports/data 33.3% 33.3% 37.5% 18.2% 80.0% 33.3% 62.5% Engage in World Bank related/sponsored 33.3% 6.7% 37.5% 27.3% 10.0% 33.3% 37.5% events/activities Collaborate as part of my professional duties* 33.3% 86.7% 87.5% 54.5% 20.0% 50.0% 62.5% Use World Bank website for information, data, 33.3% 10.0% 25.0% 45.5% 60.0% 0.0% 25.0% research, etc.* *Significantly different between stakeholder groups 85 The World Bank Romania Country Survey 2013 Appendix C: Responses to All Questions by Year 1 FY ’05 Response Number = 322  FY ’13 Response Number = 81 B. Overall Attitudes toward the World Bank year FY 2005 FY 2013 N Mean SD N Mean SD How familiar are you with the work of the 321 7.13 2.05 81 7.60 1.54 World Bank in Romania? (1-Not familiar at all, 10-Extremely familiar) year FY 2005 FY 2013 N Mean SD N Mean SD Overall, please rate your impression of the 321 7.50 1.70 76 7.70 1.71 World Bank’s effectiveness in Romania? (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank’s work in Rwanda, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) year FY 2005 FY 2013 N Mean SD N Mean SD Overall the World Bank currently plays a 319 7.68 1.78 77 7.31 2.01 relevant role in development in Romania The World Bank’s work is aligned with what I consider the development priorities 315 7.55 1.74 77 7.47 1.71 for Romania The World Bank supports programs and 312 7.34 1.82 75 7.60 1.45 strategies that are realistic for Romania The World Bank treats clients and 306 8.31 1.85 77 8.88 1.54 stakeholders in Romania with respect* *Significantly different between FY13 and FY05 country surveys. 1 Only those questions that were asked in the FY ’05 and FY ’13 country surveys, with similar response scales/options, are presented. 86 The World Bank Romania Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Rwanda, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2005 FY 2013 N Mean SD N Mean SD Flexibility (in terms of changing country 195 7.52 2.16 70 7.27 1.65 circumstances) Staff accessibility* 322 7.78 2.15 72 8.63 1.52 *Significantly different between FY13 and FY05 country surveys. C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Rwanda, on a ten point scale? (1-Not effective at all, 10-Very effective) year FY 2005 FY 2013 N Mean SD N Mean SD Regulatory framework* 322 6.73 2.18 56 7.63 1.61 Basic infrastructure 322 7.06 1.99 49 6.98 1.81 Anti corruption 322 5.54 2.58 46 5.48 2.45 Poverty reduction* 322 6.29 2.02 55 7.05 1.82 Domestic private sector development 322 6.64 2.12 47 6.85 1.64 Economic growth 322 6.82 1.94 51 7.35 1.72 Transport 322 6.97 2.15 50 6.62 2.02 Energy 322 7.00 2.17 47 7.15 1.53 Public sector governance/reform* 322 6.67 2.16 66 7.71 1.88 Health* 322 6.61 2.24 54 7.30 1.81 Education* 322 6.89 2.24 57 7.56 2.00 Social protection* 322 6.40 2.29 47 7.36 1.93 Agricultural development 322 6.53 2.31 47 6.81 2.02 Natural resource management 322 6.65 2.35 34 6.41 2.20 *significantly different between FY13 and FY05 country surveys D. The World Bank’s Knowledge Work and Activities In Rwanda, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) year FY 2005 FY 2013 N Mean SD N Mean SD Are source of relevant information on 322 8.16 1.88 72 8.58 1.34 global good practices. Are useful in terms of the work you do 322 8.39 1.66 72 8.28 1.74 Are adaptable to Romania’s specific development challenges and country 322 6.75 1.91 71 8.00 1.59 circumstances* *Significantly different between FY13 and FY05 country surveys. 87 The World Bank Romania Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten point scale ? (1-Strongly disagree, 10-Strongly agree) year FY 2005 FY 2013 N Mean SD N Mean SD The World Bank disburses funds promptly 179 7.98 2.03 45 8.36 1.57 The World Bank effectively monitors and evaluates the projects and programs it 194 8.36 1.71 68 8.24 1.59 supports The World Bank’s conditions on its lending 286 7.62 1.91 46 8.04 1.74 are reasonable G. Communication and Information Sharing Do you use/have you used the World Bank website?* Percentage of Respondents FY 2005 FY 2013 Yes 81.9% 92.0% No 18.1% 8.0% *Significantly different between FY13 and FY05 country surveys. Which do you primarily use? Percentage of Respondents FY 2005 FY 2013 The World Bank’s country website 43.5% 52.6% The World Bank’s main website 56.5% 47.4% 88 The World Bank Romania Country Survey 2013 Appendix D: Indicator Questions as a Function of Exposure to the Bank Currently, do you Which of the following describes most of your exposure to the World Bank in Romania? (Choose no more than TWO) professionally collaborate/ Indicator Question work with the World Bank in Observer Use WB reports/data Engage in WB activities Collaborate Use WB website your country? No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the World 7.71 7.69 7.86 6.14 7.65 7.77 7.75 7.50 7.12 7.98 7.67 7.78 Bank’s effectiveness in Romania? To what extent do you believe the World Bank's staff is well prepared to help Romania solve its most 8.47 8.33 8.33 8.80 8.39 8.33 8.48 7.94 7.88 8.61 8.39 8.28 complicated development challenges? Overall the World Bank currently plays a relevant 7.15 7.37 7.26 8.00 7.30 7.32 7.34 7.19 7.25 7.35 7.39 7.10 role in development in Romania The World Bank’s work is aligned with what I 7.00 7.62 7.47 7.40 7.47 7.47 7.49 7.38 6.89 7.78 7.56 7.20 consider the development priorities for Romania Responsiveness 6.60 7.20 7.19 4.33 7.02 7.15 7.20 6.57 6.27 7.44 7.14 6.89 Openness 8.89 8.26 8.42 8.40 8.57 8.20 8.45 8.31 7.96 8.67 8.35 8.62 Collaboration with groups outside of the 6.57 7.36 7.25 5.67 7.36 6.92 7.17 7.18 6.50 7.53 7.15 7.22 Government Collaboration with the Government 8.73 8.81 8.80 8.75 8.66 9.00 8.94 8.31 8.60 8.91 8.88 8.56 Collaboration with other donors 8.22 8.30 8.32 7.50 8.13 8.53 8.28 8.30 8.31 8.27 8.26 8.38 To what extent does the World Bank’s work help to 7.17 7.08 7.15 6.40 7.05 7.17 7.14 6.93 6.74 7.32 7.14 7.00 achieve development results in Romania? The World Bank's financial instruments meet the 8.06 7.59 7.76 6.75 7.82 7.54 7.73 7.60 7.44 7.86 7.57 8.00 needs of Romania The World Bank meets Romania’s needs for 8.13 8.28 8.26 8.00 8.26 8.23 8.36 7.80 7.81 8.48 8.20 8.35 knowledge services The World Bank's knowledge work and activities are adaptable to Romania’s specific development 8.00 8.00 8.03 7.60 7.95 8.07 8.14 7.47 7.44 8.34 8.10 7.74 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank's knowledge work and 7.82 8.00 8.00 7.25 7.88 8.07 8.09 7.47 7.50 8.23 7.98 7.90 activities make to development results in your country? Overall, how would you rate the technical quality of 8.24 8.28 8.25 8.50 8.31 8.21 8.38 7.87 7.80 8.52 8.30 8.17 the World Bank's knowledge work and activities? Where country systems are adequate, the World 8.09 8.00 7.98 8.67 7.94 8.17 8.26 7.18 7.28 8.44 7.95 8.23 Bank makes appropriate use of them Yellow highlight indicates significant difference between Yes and No mean. 89 The World Bank Romania Country Survey 2013 Appendix E: Indicator Questions by Stakeholder Groups Which of the following best describes your current position? Office of President/ Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Prime Minister/ Ministerial Dep/ Contractor on Bank Financial Sector/ Research institute/ Minister Implementation Agency project Private Bank NGO Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 6 7.50 1.22 28 8.18 1.39 8 7.50 1.31 11 7.36 2.38 8 6.88 2.17 5 6.20 2.28 8 8.25 1.04 Bank’s effectiveness in Romania? To what extent do you believe the World Bank's staff is well prepared to help Romania solve its most 6 8.00 .89 27 8.81 1.00 8 8.75 1.04 10 8.40 1.17 8 7.88 1.64 5 6.60 2.41 8 8.25 .71 complicated development challenges?* Overall the World Bank currently plays a relevant role in 6 7.83 .75 28 7.57 2.04 7 7.00 1.15 10 7.60 1.65 10 6.70 1.89 6 5.50 3.15 8 7.50 2.33 development in Romania The World Bank’s work is aligned with what I consider 6 7.83 .98 27 7.63 1.69 8 8.00 .53 10 8.20 .79 10 6.50 2.07 6 5.50 2.81 8 7.75 1.39 the development priorities for Romania* Responsiveness 6 6.67 1.51 27 7.59 1.74 8 8.38 .92 8 6.88 2.03 7 5.57 3.10 5 5.80 3.03 7 7.00 1.53 Openness 6 8.50 1.52 27 8.74 1.46 7 9.29 .76 10 8.40 .84 10 7.60 2.12 6 6.67 3.14 8 8.63 1.41 Collaboration with groups outside of the Government 4 7.75 1.50 19 7.53 1.61 4 7.50 2.08 9 8.00 1.22 9 6.33 2.12 6 5.67 2.42 6 7.33 1.51 Collaboration with the Government 6 8.67 .52 27 9.19 .96 8 8.63 .74 7 8.29 .95 6 8.50 1.05 4 8.00 1.15 8 8.63 1.19 Collaboration with other donors 4 7.50 1.29 17 8.65 1.17 3 8.33 1.53 3 7.67 .58 3 9.33 1.15 2 8.50 .71 6 7.50 1.38 To what extent does the World Bank’s work help to 6 7.17 .75 23 7.43 1.31 7 7.29 1.11 10 7.20 .79 10 6.50 1.84 5 5.40 2.61 8 7.63 .92 achieve development results in Romania? The World Bank's financial instruments meet the 6 7.67 1.21 23 8.09 1.50 8 8.13 1.89 10 8.00 1.05 8 6.75 1.91 3 4.67 2.89 7 8.00 .58 needs of Romania* The World Bank meets Romania’s needs for 6 8.17 .75 28 8.64 1.13 7 8.86 .69 10 8.10 1.52 8 7.63 1.92 5 6.40 3.13 8 8.13 1.46 knowledge services The World Bank's knowledge work and activities are adaptable to Romania’s specific development 6 8.17 .75 26 8.46 1.45 6 9.00 .89 9 7.33 1.12 9 7.67 1.87 5 6.40 3.21 8 7.75 .89 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make 6 7.67 .82 25 8.44 1.16 5 8.80 .84 10 7.50 1.27 8 7.75 1.67 5 6.60 2.41 8 7.88 .64 to development results in your country? Overall, how would you rate the technical quality of the 6 8.17 .98 27 8.70 1.27 6 9.33 .52 9 7.89 1.05 8 7.63 2.00 6 6.83 2.23 7 8.14 1.21 World Bank's knowledge work and activities?* Where country systems are adequate, the World Bank 5 7.80 1.30 19 7.89 2.28 6 9.50 .55 5 8.60 .89 5 8.20 1.30 3 5.00 3.46 5 8.40 1.52 makes appropriate use of them *Significantly different between stakeholder groups 90 Appendix F: Romania FY 2013 Questionnaire World Bank Country Survey FY13 – Romania The World Bank is interested in gauging the views of clients and partners who are either involved in development in Romania or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in Romania, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Romania. The World Bank commissioned an independent firm to oversee the logistics of this effort in Romania. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circl e/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING ROMANIA A1. In general would you say that Romania is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 91 The World Bank Romania Country Survey 2013 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Romania. Please identify which of the following you consider the most important development priorities in Romania? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 20 Education assistance) 2 Transport (e.g., roads, bridges, transportation) 21 Poverty reduction Public sector governance/reform (i.e., government effectiveness, public financial management, public 3 22 Energy expenditure, budgetary reform; transparency and accountability) 4 Regional development 23 Food security 5 Gender 24 Climate change (e.g., mitigation, adaptation) Domestic private sector development (incl. 6 business environment, competition, industry 25 Agricultural development investments) 7 Foreign direct investment 26 Trade and exports 8 Water and sanitation 27 Crime and violence 9 Anti-corruption 28 Economic growth 10 Job creation/employment 29 Law and justice (e.g., judicial system) 11 Rural development 30 Regulatory framework 12 Financial markets 31 Communicable/non-communicable diseases 13 Urban development 32 Basic infrastructure 14 Environmental sustainability (incl. biodiversity) 33 Natural resource management (e.g., oil, gas, mining) 15 Equality of opportunity (i.e., equity) 34 Disaster management Information and communications technology (incl. 16 Health 35 knowledge economy and digital agenda) 17 Research, development and innovation 36 State Owned Enterprise reform 18 Tourism 37 Social cohesion Social inclusion of marginalized and vulnerable 19 38 Land administration/property rights groups (e.g., Roma, other ethnic minorities) 92 The World Bank Romania Country Survey 2013 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Romania? (Choose no more than THREE) 1 Water and sanitation 20 Anti corruption Domestic private sector development (incl. business 2 Equality of opportunity (i.e., equity) 21 environment, competition, industry investments) 3 Economic growth 22 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 23 Education 5 Regional development 24 Energy Public sector governance/reform (i.e., government effectiveness, public financial management, public 6 Gender 25 expenditure, budgetary reform; transparency and accountability) 7 Rural development 26 Natural resource management (e.g., oil, gas, mining) 8 Urban development 27 Social cohesion 9 Regulatory framework 28 Disaster management 10 Basic infrastructure 29 Health Social protection (e.g., pensions, targeted 11 30 Agricultural development social assistance) 12 Law and justice (e.g., judicial system) 31 Job creation/employment 13 Transport (e.g., roads, bridges, transportation) 32 Financial markets 14 Crime and violence 33 Trade and exports 15 Communicable/non-communicable diseases 34 Food security Information and communications technology 16 35 Environmental sustainability (incl. biodiversity) (incl. knowledge economy and digital agenda) 17 State Owned Enterprise reform 36 Tourism 18 Research, development and innovation Social inclusion of marginalized and vulnerable 37 19 Land administration/property rights groups (e.g., Roma, other ethnic minorities) 93 The World Bank Romania Country Survey 2013 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Romania? (Choose no more than THREE) 1 Energy 19 Communicable/non-communicable diseases 2 Gender 20 Trade and exports Public sector governance/reform (i.e., government effectiveness, public financial management, public 3 Equality of opportunity (i.e., equity) 21 expenditure, budgetary reform; transparency and accountability) Social protection (e.g., pensions, targeted Domestic private sector development (incl. business 4 22 social assistance) environment, competition, industry investments) 5 Regional development 23 Job creation/employment 6 Climate change (e.g., mitigation, adaptation) 24 Agricultural development 7 Anti corruption 25 Food security 8 Disaster management 26 Transport (e.g., roads, bridges, transportation) 9 Rural development 27 Natural resource management (e.g., oil, gas, mining) 10 Foreign direct investment 28 Environmental sustainability (incl. biodiversity) 11 Urban development 29 Health 12 Water and sanitation 30 Basic infrastructure 13 Education 31 Law and justice (e.g., judicial system) Information and communications technology 14 32 Crime and violence (incl. knowledge economy and digital agenda) 15 Regulatory framework 33 Financial markets 16 Social cohesion 34 Tourism 17 State Owned Enterprise reform 35 Research, development and innovation Social inclusion of marginalized and vulnerable 18 36 Land administration/property rights groups (e.g., Roma, other ethnic minorities) A5. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Romania? (Choose no more than TWO) 1 A growing middle class 2 Better employment opportunities for young people 3 Better employment opportunities for women 4 Education and training that better ensure job opportunity 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 Greater access to micro-finance for the poor 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Consistent economic growth 11 Greater voice and participation for citizens to help ensure greater accountability 12 Better quality public services 13 Other (please specify):_______________________ 94 The World Bank Romania Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in Romania, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in Romania, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help Romania solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank can have the most impact on development results in Romania, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Romania? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 20 Equality of opportunity (i.e., equity) assistance) Public sector governance/reform (i.e., government effectiveness, public financial management, public 2 21 Health expenditure, budgetary reform; transparency and accountability) 3 Transport (e.g., roads, bridges, transportation) 22 Education 4 Poverty reduction 23 Food security 5 Regional development 24 Climate change (e.g., mitigation, adaptation) 6 Gender 25 Agricultural development 7 Crime and violence 26 Trade and exports Domestic private sector development (incl. business 8 27 Economic growth environment, competition, industry investments) 9 Rural development 28 Law and justice (e.g., judicial system) 10 Foreign direct investment 29 Regulatory framework 11 Water and sanitation 30 Communicable/non-communicable diseases 12 Energy 31 Basic infrastructure 13 Job creation/employment 32 Natural resource management (e.g., oil, gas, mining) 14 Financial markets 33 Anti corruption Information and communications technology (incl. 15 Urban development 34 knowledge economy and digital agenda) 16 Environmental sustainability (incl. biodiversity) 35 Disaster management 17 Research, development and innovation 36 State Owned Enterprise reform 18 Tourism 37 Social cohesion Social inclusion of marginalized and vulnerable 19 38 Land administration/property rights groups (e.g., Roma, other ethnic minorities) 95 The World Bank Romania Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Romania? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources: investment lending Financial resources: policy based lending / budget 2 support to the Government 3 Mobilizing third party financial resources 4 Technical assistance 5 Policy advice 6 Donor coordination 7 Data 8 Building implementation capacity 9 Studies/analyses 10 Convening/facilitating Linkage to non-Bank expertise (i.e., South-South 11 knowledge sharing) 12 Other (please specify):_______________________ B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Romania? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not adequately sensitive to political/social realities in Romania 4 Not enough public disclosure of its work 5 Arrogant in its approach 6 Not aligned with country priorities 7 The credibility of its knowledge/data 8 Not willing to honestly criticize policies and reform efforts in the country 9 Too influenced by developed countries 10 Imposing technocratic solutions without regard to political realities 11 World Bank processes too slow and complex 12 Too bureaucratic in its operational policies and procedures 13 Not aligned with other donors’ work 14 Not collaborating enough with non-state actors 15 Not client focused 16 Other (please specify): __________________________________________________ 96 The World Bank Romania Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in Romania? (Choose no more than TWO) 1 Capacity development 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Other (please specify): __________________________________________________ 8 Don’t know B8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't all significant degree know B9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Donor community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 Faith based organizations 12 Other (please specify): __________________________ 97 The World Bank Romania Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent do you agree with the following statements about the World Bank’s work in Romania, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B10 1 2 3 4 5 6 7 8 9 10 role in development in Romania The World Bank’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10 consider the development priorities for Romania The World Bank supports programs and strategies B12 1 2 3 4 5 6 7 8 9 10 that are realistic for Romania The World Bank treats clients and stakeholders in B13 1 2 3 4 5 6 7 8 9 10 Romania with respect To what extent is the World Bank an effective development partner in Romania, in terms of each of the following? To no To a very Don't degree at significant know all degree B14 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the World Bank’s products B15 1 2 3 4 5 6 7 8 9 10 and services) Flexibility (in terms of changing country B16 1 2 3 4 5 6 7 8 9 10 circumstances) B17 Being inclusive 1 2 3 4 5 6 7 8 9 10 B18 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B19 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B20 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Collaboration with groups outside of the B21 1 2 3 4 5 6 7 8 9 10 Government (e.g., NGOs, academia, private sector) B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 B23 Collaboration with other donors 1 2 3 4 5 6 7 8 9 10 B24 Follow through over time 1 2 3 4 5 6 7 8 9 10 98 The World Bank Romania Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B25. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor donor coordination 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 Other (please specify): ________________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 99 The World Bank Romania Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Romania, on a ten point scale? Not effective Very Don't at all effective know C1 Anti corruption 1 2 3 4 5 6 7 8 9 10 Information and communications technology (incl. C2 1 2 3 4 5 6 7 8 9 10 knowledge economy and digital agenda) C3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 C4 Crime and violence 1 2 3 4 5 6 7 8 9 10 C5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 C6 Urban development 1 2 3 4 5 6 7 8 9 10 C7 Environmental sustainability (incl. biodiversity) 1 2 3 4 5 6 7 8 9 10 C8 Regulatory framework 1 2 3 4 5 6 7 8 9 10 C9 Basic infrastructure 1 2 3 4 5 6 7 8 9 10 C10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 C11 Poverty reduction 1 2 3 4 5 6 7 8 9 10 C12 Gender 1 2 3 4 5 6 7 8 9 10 Domestic private sector development (incl. business C13 1 2 3 4 5 6 7 8 9 10 environment, competition, industry investments) C14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 C15 Water and sanitation 1 2 3 4 5 6 7 8 9 10 C16 Trade and exports 1 2 3 4 5 6 7 8 9 10 C17 Economic growth 1 2 3 4 5 6 7 8 9 10 C18 Energy 1 2 3 4 5 6 7 8 9 10 C19 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform (i.e., government effectiveness, public financial management, public C20 1 2 3 4 5 6 7 8 9 10 expenditure, budgetary reform; transparency and accountability) C21 Job creation/employment 1 2 3 4 5 6 7 8 9 10 C22 Financial markets 1 2 3 4 5 6 7 8 9 10 C23 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 C24 Health 1 2 3 4 5 6 7 8 9 10 C25 Rural development 1 2 3 4 5 6 7 8 9 10 C26 Regional development 1 2 3 4 5 6 7 8 9 10 C27 Food security 1 2 3 4 5 6 7 8 9 10 C28 Education 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social C29 1 2 3 4 5 6 7 8 9 10 assistance) C30 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 C31 Agricultural development 1 2 3 4 5 6 7 8 9 10 C32 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 C33 State Owned Enterprise reform 1 2 3 4 5 6 7 8 9 10 C34 Social cohesion 1 2 3 4 5 6 7 8 9 10 100 The World Bank Romania Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Romania, on a ten point scale? Not effective Very Don't at all effective know C35 Research, development and innovation 1 2 3 4 5 6 7 8 9 10 Social inclusion of marginalized and vulnerable C36 1 2 3 4 5 6 7 8 9 10 groups (e.g., Roma, other ethnic minorities) C37 Land administration/property rights 1 2 3 4 5 6 7 8 9 10 C38 Tourism 1 2 3 4 5 6 7 8 9 10 C39. To what extent does the World Bank’s work help to achieve development results in Romania, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank in Romania, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank's financial instruments (i.e., investment lending, Development Policy C40 1 2 3 4 5 6 7 8 9 10 Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Romania The World Bank meets Romania’s needs for C41 knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10 data, technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 101 The World Bank Romania Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never D2. When thinking about the development challenges in Romania, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Public sector governance/reform (i.e., government effectiveness, public financial management, public 1 20 Crime and violence expenditure, budgetary reform; transparency and accountability) 2 Gender 21 Education Domestic private sector development (incl. 3 business environment, competition, industry 22 Regional development investments) Information and communications technology (incl. 4 Foreign direct investment 23 knowledge economy and digital agenda) 5 Water and sanitation 24 Transport (e.g., roads, bridges, transportation) 6 Trade and exports 25 Agricultural development 7 Energy 26 Natural resource management (e.g., oil, gas, mining) 8 Disaster management 27 Job creation/employment Social protection (e.g., pensions, targeted social 9 28 Health assistance) 10 Climate change (e.g., mitigation, adaptation) 29 Economic growth 11 Poverty reduction 30 Rural development 12 Law and justice (e.g., judicial system) 31 Food security 13 Anti corruption 32 Environmental sustainability (incl. biodiversity) 14 Financial markets 33 Regulatory framework 15 Equality of opportunity (i.e., equity) 34 Basic infrastructure 16 Urban development 35 Communicable/non-communicable diseases 17 Research, development and innovation 36 State Owned Enterprise reform 18 Tourism 37 Social cohesion Social inclusion of marginalized and vulnerable 19 38 Land administration/property rights groups (e.g., Roma, other ethnic minorities) 102 The World Bank Romania Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Romania, how effective do you believe the World Bank’s knowledge work and activities are at: Not Very Don't effective effective know at all D3 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10 D4 Contributing to good policy making 1 2 3 4 5 6 7 8 9 10 Providing support for program D5 1 2 3 4 5 6 7 8 9 10 implementation In Romania, to what extent do you believe that the World Bank’s knowledge work and activities: To no To a very Don't degree at significant know all degree D6 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder D7 1 2 3 4 5 6 7 8 9 10 involvement during preparation Are relevant to Romania’s development D8 1 2 3 4 5 6 7 8 9 10 priorities D9 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10 Are accessible (well written and easy to D10 1 2 3 4 5 6 7 8 9 10 understand) Are source of relevant information on global D11 1 2 3 4 5 6 7 8 9 10 good practices. D12 Are useful in terms of the work you do 1 2 3 4 5 6 7 8 9 10 D13 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 D14 Are appropriately translated 1 2 3 4 5 6 7 8 9 10 Are adaptable to Romania’s specific D15 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D16. Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know 103 The World Bank Romania Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D17. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Very low Very high technical Don't know technical quality quality D18. To what extent do you believe that Romania received value for money from the World Bank’s products/services that were paid for on a fee for service basis? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree 104 The World Bank Romania Country Survey 2013 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know E1 The World Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10 The World Bank effectively monitors and E2 evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank's approvals and reviews are E3 1 2 3 4 5 6 7 8 9 10 done in a timely fashion The World Bank's “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank’s conditions on its lending E5 1 2 3 4 5 6 7 8 9 10 are reasonable Working with the World Bank increases E6 1 2 3 4 5 6 7 8 9 10 Romania's institutional capacity The World Bank ensures consistency and E7 1 2 3 4 5 6 7 8 9 10 continuity through staff changes The World Bank's teams and visits are well E8 1 2 3 4 5 6 7 8 9 10 coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E9 1 2 3 4 5 6 7 8 9 10 the World Bank makes appropriate use of them The World Bank provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 105 The World Bank Romania Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN ROMANIA F1. How significant a role do you believe the World Bank SHOULD pl ay in Romania’s development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in Romania? (Choose no more than TWO) 1 Improve the quality of its experts as related to Romania’s specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advocacy issues 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other terms) 5 Reach out more to groups outside of government 6 Ensure greater selectivity in its work 7 Provide more adequate data/knowledge/statistics/figures on Romania’s economy 8 Offer more innovative financial products 9 Offer more innovative knowledge services 10 Increase availability of Fee-Based services 11 Increase EU structural funds absorption 12 Work faster 13 Other (please specify): ______________________________________________ 106 The World Bank Romania Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Romania? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-Newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 World Bank publications and other written materials 7 Mobile phones 8 Social media (Facebook, Twitter, Youtube) 9 Blogs 10 Other (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank website? Yes No 107 The World Bank Romania Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Please mark only ONE response) 1 The World Bank’s country website (www.worldbank.org/ro) 2 The World Bank’s main website (www.worldbank.org) G9. Which Internet connection do you use primarily when visiting a World Bank website? 1 High speed 2 Dial-up Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use/consult World Bank data more often than I did a G10 1 2 3 4 5 6 7 8 9 10 few years ago I find the World Bank websites easy to navigate. (Only G11 1 2 3 4 5 6 7 8 9 10 answer if you have used a World Bank website) I find the information on the World Bank’s websites G12 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10 website) When I need information from the World Bank I know G13 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10 etc.) The World Bank is responsive to my information G14 1 2 3 4 5 6 7 8 9 10 requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 108 The World Bank Romania Country Survey 2013 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. ( Please mark only ONE response) 1 Agriculture/ rural development / food security 10 Law and justice / regulatory framework Natural resource management / environmental 2 Climate change / disaster management 11 sustainability Private sector development / foreign direct 3 Education 12 investment Public sector governance / public financial 4 Energy 13 management / anti corruption 5 Financial markets / banking 14 Social protection 6 Gender / equality of opportunity 15 Transport Health / communicable/non-communicable 7 16 Regional development/urban development diseases 8 Information and communications technology 17 Water and sanitation 9 Job creation/employment 18 Other (please specify): _______________________ 109 The World Bank Romania Country Survey 2013 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in Romania? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank website for information, data, research, etc. H5. Which best represents your geographic location? 1 Bucharest 2 Muntenia (except Bucharest), Oltenia, and Dobrogea 3 Moldova and Bucovina 4 Transilvania, Banat, Crisana, and Maramures Thank you for completing the survey! 110