96128 OECS (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) The World Bank Group Country Survey FY 2014 Report of Findings December 2013 0 The World Bank Group OECS Country Survey 2014 Acknowledgements The OECS Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jing Guo, Jessica Cameron and Svetlana Markova. Calita Woods and Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the OECS country team and the local fielding agency Market Research Services Limited (Jamaica). In particular, PORG is grateful to Alessandro Legrottaglie (Senior Country Officer) and Mauro Lopes Mendes De Azeredo (Senior Communications Officer) for their ongoing support throughout the Country Opinion Survey process. 1 The World Bank Group OECS Country Survey 2014 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................6 IV. General Issues Facing XXXX .......................................................13 V. Overall Attitudes toward the World Bank .................................18 VI. Sectoral Importance and Effectiveness......................................31 VII. How the World Bank Group Operates .......................................36 VIII. World Bank Group Knowledge and Instruments .......................41 IX. Recent Trends & the Future Role of the World Bank in XXXX ....51 X. Communication and Openness .................................................57 XI. Appendices ................................................................................61 2 The World Bank Group OECS Country Survey 2014 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank Group in gaining a better understanding of how stakeholders in four OECS states (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) perceive the Bank;  Obtain systematic feedback from stakeholders in these countries regarding:  Their views regarding the general environment in XXXX1;  Their overall attitudes toward the World Bank Group in XXXX;  Overall impressions of the World Bank Group’s effectiveness and results, knowledge work, and communication and information sharing in XXXX;  Perceptions of the recent trends and the World Bank Group’s future role in XXXX.  Use data to help inform XXXX’s country strategy. II. Methodology From October to November 2013, 151 stakeholders of the World Bank Group in four OECS countries were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. In each country, participants were drawn from the office of the President, Prime Minister/Minister, office of a parliamentarian, ministries, ministerial departments, or implementation agencies; consultants/ contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; faith-based groups, the judiciary branch; and other organizations. A total of 1192 stakeholders participated in the survey (79% response rate). Respondents received questionnaires via email and completed them online. Respondents were asked about: general issues facing XXXX; their overall attitudes toward the Bank; the World Bank Group’s effectiveness and results; the Bank’s knowledge work and activities; working with the World Bank Group; the current trends and the Bank’s future role in XXXX; and the Bank’s communication and information sharing in XXXX. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing XXXX: Respondents were asked to indicate whether XXXX is headed in the right direction, what they thought were the top three development priorities in XXXX, and which areas would contribute most to reducing poverty and generating economic growth. They were also asked to indicate what best illustrate how “shared prosperity� could be achieved in XXXX. 1 XXXX refers to one of the four countries (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) in which respondents were located when responding to the questionnaire. 2 Among the 119 respondents, 27 are based in Grenada, 30 in Saint Vincent & the Grenadines, 31 in Antigua & Barbuda, and 31 in Dominica. 3 The World Bank Group OECS Country Survey 2014 II. Methodology (continued) B. Overall Attitudes toward the World Bank Group: Respondents were asked to rate their familiarity with the World Bank, Caribbean Development Bank, European Caribbean Development Bank, Organization of Eastern Caribbean States (OECS), International Monetary Fund, and Inter-American Development Bank, and their perceived effectiveness of these organizations in XXXX. They were asked to rate the Bank staff’s preparedness to help XXXX solve its development challenges, their agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the Bank’s greatest values, greatest weaknesses, the most effective instruments in helping reduce poverty in XXXX, in which sectoral areas the Bank should focus most resources, to what reasons respondents attributed failed or slow reform efforts. Respondents were invited to provide their views on the Bank’s capacity building support to XXXX, whether the Bank’s current level of local presence is appropriate, and to what extent the combination of financial, knowledge, and convening services that the Bank provides in XXXX meets the national development needs of XXXX. C. World Bank Group Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve development results, the extent to which the Bank meets XXXX’s needs for knowledge services and financial instruments, and the perceived importance and the Bank’s level of effectiveness across thirty-one development areas, such as job creation/employment, education, economic growth, and agricultural development. They were also asked to indicate where they think the World Bank Group’s decisions that support the program in XXXX are made primarily, and the extent to which the Bank’s internal evaluation mechanism holds the institution accountable. D. The World Bank Group’s Knowledge: Respondents were asked to indicate how frequently they consult the Bank’s knowledge work and activities and to rate quality of the Bank’s knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. Respondents were also asked whether they read/consulted the most recent LAC Flagship Report and whether it raised substantive new information and insight and provided useful information in their work. E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank Group’s “Safeguard Policy� requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing XXXX’s institutional capacity, and providing effective implementation support. They were asked to rate the extent to which several aspects of the Bank’s delivery work contribute to solving XXXX’s development challenges. They were asked to indicate whether the Bank’s approach to risk is appropriate. F. Recent Trends and The Future Role of the World Bank Group in XXXX: Respondents were asked to indicate to what extent they believe the World Bank Group has moved in the right direction in terms of the focus of its work in XXXX and how significant a role international development cooperation should play in XXXX’s development in the near future at the federal, state, and/or municipal level. Respondents were asked to indicate what the Bank should do to make itself of greater value. Respondents were asked to indicate what services the Bank should offer more and what development areas XXXX would benefit the most from the Bank or other donors playing a leading role. 4 The World Bank Group OECS Country Survey 2014 II. Methodology (continued) G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank. Respondents were asked about their awareness of the Bank’s Access to Information policy, whether they used/had used the World Bank Group website. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank’s social media channels are valuable sources of information about the institution, and that the Bank is responsive to information requests. Respondents were also asked to indicate what kind of e-services they are currently subscribed to. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank Group, which agencies of the World Bank Group they work with in XXXX, and their exposure to the Bank in XXXX. 5 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample Current Position  For further analyses, respondents from the office of President, Prime Minister were combined with respondents from the office of ministers. Respondents from PMUs were combined with consultants/contractors working on Bank projects; respondents from private sector organizations were combined with respondents from financial sector/private banks; respondents from NGOs, CBOs, trade unions, and faith-based groups were combined into the “CSO� category; the few respondents from multilateral agencies, the media and other organizations were included in the “Other� category. There were no respondents from bilateral agencies, private foundations, or the judiciary branch. Percentage of Respondents (N=114) Employee of a Ministry, Ministerial Department or 23% Implementation Agency Private Sector Organization 20% Financial Sector/Private Bank 11% Academia/Research Institute/Think Tank 6% Local Government Office or Staff 4% NGO 4% Independent Government Institution 4% Faith-Based Group 4% Office of Parliamentarian 4% Trade Union 4% Other 4% Consultant/Contractor working on World Bank 3% supported Project/Program Community Based Organization 3% Office of Minister 2% Multilateral Agency 2% Office of the President, Prime Minister 1% Project Management Unit (PMU) overseeing 1% implementation of project Media 1% “Which of the following best describes your current position?� (Respondents chose from a list.) 6 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=115) Other 19% Education 15% Financial markets/banking 15% Public sector governance/Public financial 10% management/anti corruption Private sector development/foreign direct 7% investment Job creation/employment 6% Agriculture/ rural development / food security 4% Health/Communicable/non-communicable 4% diseases Information and communications technology 4% Law and justice/regulatory framework 4% Social protection 4% Transport 4% Gender equity/equality of opportunity 2% Urban development 2% Climate change / disaster management 1% Natural resource management/environmental 1% sustainability Water and sanitation 1% “Please identify the primary specialization of your work.� (Respondents chose from a list.) 7 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Geographic Location3 Percentage of Respondents (N=119) Grenada 23% Dominica 26% Saint Vincent & the 25% Grenadines Antigua & Barbuda 26% “Which best represents your geographic location?� 3 Originally, surveys were sent to 38 potential respondents in Grenada, 40 in Saint Vincent and the Grenadines, 33 in Antigua and Barbuda, and 40 in Dominica. 8 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank Group  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank Group in XXXX, can be found in Appendix D (see page 122). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. Percentage of Respondents (N=112) Yes 24% No 76% "Currently, do you professionally collaborate/work with the World Bank Group in your country?� Percentage of Respondents (N=107) None 80% The World Bank (IBRD/IDA) 17% International Finance 6% Corporation (IFC) The Multilateral Investment 1% Guarantee Agency (MIGA) "Which of the following agencies of the World Bank Group do you work with in XXXX?" (Choose from a list. Responses Combined) 9 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank Group (continued) Percentage of Respondents (N=106) Observer (i.e., follow in media, discuss in 58% informal conversations, etc.) Collaborate as part of my professional duties 29% Engage in World Bank Group related/sponsored 27% events/activities Use World Bank Group reports/data 15% "Which of the following describes most of your exposure to the World Bank Group in XXXX? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 10 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Familiarity with the World Bank  Respondents across stakeholder groups and four countries had statistically similar levels of familiarity with the World Bank.  Respondents’ ratings of familiarity with the Bank were significantly, strongly correlated with their perceptions of the Bank’s overall effectiveness in their countries, but not statistically correlated with the Bank’s perceived relevance to their countries’ development, or the Bank’s ability to help achieve development results in in their countries. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.3 Office of President/ Prime Minister/ Minister 9.0 Office of Parliamentarian 9.0 Local Government 7.6 Other 7.0 PMU/ Consultant/ Contractor on Bank project 6.8 Independent Government Institution 6.6 Academia/ Research institute/ Think tank 6.6 CSO 6.4 Private Sector/ Financial Sector/ Private Bank 5.7 Employee of a Ministry/ Ministerial Dep/ 5.7 Implementation Agency "How familiar are you with the work of the World Bank in XXXX?" (1 - "Not familiar at all", 10 - "Extremely familiar") 11 The World Bank Group OECS Country Survey 2014 III. Demographics of the Sample (continued) Familiarity with Other Organizations  Respondents are significantly more familiar with the World Bank than the Inter- American Development Bank. But compared to the Organization of Eastern Caribbean States (OECS) and the International Monetary Fund (IMF), respondents are significantly less familiar with the World Bank.  Respondents had statistically similar levels of familiarity with the World Bank and the European Caribbean Central Bank (ECCB). Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 World Bank (WB/BM) 6.3 Organization of Eastern Caribbean States 7.9 (OECS) Caribbean Development Bank (CDB) 7.0 International Monetary Fund (IMF) 6.8 European Caribbean Central Bank (ECCB) 6.1 Inter-American Development Bank (IDB) 4.9 "How familiar are you with the work of these organizations in XXXX?" (1 - "Not familiar at all", 10 - "Extremely familiar") 12 The World Bank Group OECS Country Survey 2014 IV. General Issues Facing XXXX Headed in the Right Direction  Respondents who are located in Grenada are significantly more likely to indicate that their country is headed in the right direction.  Respondents who are based in Antigua & Barbuda are significantly more likely to indicate that they are not sure whether their country is headed in the right or wrong direction. Percentage of Respondents (N=109) The right direction 41% The wrong direction 28% Not sure 31% "In general, would you say that XXXX is headed in ...?" (Respondents chose from a list.) 13 The World Bank Group OECS Country Survey 2014 IV. General Issues Facing XXXX (continued) Development Priority  Among the top five priorities, respondents who are located in Antigua & Barbuda are significantly more likely to consider “public sector governance/reform� as a top development priority than respondents located in other three countries.  Respondents in Antigua & Barbuda and Saint Vincent & the Grenadines are significantly more likely to indicate that “education� is a top development priority. Percentage of Respondents (N=115) Job creation/employment 58% Education 38% Economic growth 30% Agricultural development 23% Public sector governance/ reform 21% Foreign direct investment 17% Domestic private sector development 14% Poverty reduction 14% Social protection 11% Health 10% Food security 10% Energy 8% Trade and exports 6% Crime and violence 6% Rural development 6% Information and communications technology 5% Anti-corruption 3% "Listed below are a number of development priorities in XXXX. Please identify which of the following you consider the most important development priorities in XXXX." (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 14 The World Bank Group OECS Country Survey 2014 IV. General Issues Facing XXXX (continued) What Would Contribute Most to Reducing Poverty Percentage of Respondents (N=116) Job creation/employment 66% Economic growth 53% Education 44% Agricultural development 28% Rural development 27% Domestic private sector development 25% Public sector governance/ reform 12% Foreign direct investment 10% Food security 5% Equality of opportunity 5% Trade and exports 4% Social protection 4% "Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in XXXX?" (Respondents chose from a list. Responses combined.) 15 The World Bank Group OECS Country Survey 2014 IV. General Issues Facing XXXX (continued) What Would Contribute Most to Generating Economic Growth Percentage of Respondents (N=114) Foreign direct investment 43% Job creation/employment 42% Agricultural development 41% Domestic private sector development 38% Public sector governance/ reform 28% Education 28% Trade and exports 25% Energy 16% Information and communications technology 12% Rural development 6% Anti corruption 4% "Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in XXXX? (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 16 The World Bank Group OECS Country Survey 2014 IV. General Issues Facing XXXX (continued) What Best Illustrates How “Shared Prosperity� Would be Achieved in XXXX Percentage of Respondents (N=105) Education and training that better ensure job 41% opportunity Better employment opportunities for young 37% people Consistent economic growth 28% Better entrepreneurial opportunities 28% A growing middle class 19% Greater access to micro-finance for the poor 11% Greater voice and participation for citizens to 11% help ensure greater accountability Better opportunity for the poor who live in 8% rural areas Greater equity of fiscal policy 5% Greater access to health and nutrition for 4% citizens Better employment opportunities for women 3% Better opportunity for the poor who live in 3% urban areas More reliable social safety net 1% Better quality public services 1% "When thinking about the idea of "shared prosperity" in your country, which of the following TWO best illustrate how this would be achieved in XXXX? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 17 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group Where the World Bank Group Should Focus its Resources Percentage of Respondents (N=115) Agricultural development 33% Job creation/employment 32% Public sector governance/ reform 32% Education 30% Domestic private sector development 24% Economic growth 22% Poverty reduction 22% Health 18% Trade and exports 12% Foreign direct investment 11% Energy 10% Rural development 10% Food security 6% Crime and violence 5% Anti corruption 5% Transport 4% Information and communications technology 4% “When thinking about how the World Bank Group can have the most impact on development results XXXX, in which sectoral areas do you believe the World Bank Group should focus most of its resources in XXXX? (Choose no more than THREE)� (Respondents chose from a list. Responses combined.) 18 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology� section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. The World Bank’s Overall Effectiveness (Indicator Question)  Respondents across stakeholder groups and countries gave statistically similar ratings for the World Bank’s overall effectiveness in their countries. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All respondents 5.9 PMU/ Consultant/ Contractor on Bank project 7.3 Office of President/ Prime Minister/ Minister 7.0 Employee of a Ministry/ Ministerial Dep/ 6.3 Implementation Agency Academia/ Research institute/ Think tank 6.2 Office of Parliamentarian 6.0 Independent Government Institution 5.8 Private Sector/ Financial Sector/ Private Bank 5.7 Other 5.6 CSO 5.5 Local Government 5.0 "Overall, please rate your impression of the World Bank's effectiveness in XXXX." (1 - "Not effective at all", 10 - "Extremely effective") 19 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Other Organizations’ Overall Effectiveness  Respondents gave statistically similar ratings for the effectiveness of the World Bank, the European Caribbean Central Bank, and the International Monetary Fund.  Compared to the ratings for the World Bank’s effectiveness, respondents gave significantly higher ratings for the effectiveness of the Organization of Eastern Caribbean States (OECS) and the Caribbean Development Bank (CDB), and significantly lower ratings for the effectiveness of the Inter-American Development Bank (IDB). Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 World Bank (WB/BM) 5.9 Organization of Eastern Caribbean States 6.7 (OECS) Caribbean Development Bank (CDB) 6.7 European Caribbean Central Bank (ECCB) 6.1 International Monetary Fund (IMF) 5.9 Inter-American Development Bank (IDB) 4.9 "Overall, please rate your impression of these organizations' effectiveness in XXXX." (1 - "Not effective at all", 10 - "Extremely effective") 20 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Effectiveness of World Bank Group’s Activities  Respondents across stakeholder groups had statistically similar ratings for the Bank’s effectiveness in all of the following activities.  Respondents who are located in Saint Vincent & the Grenadines had the highest ratings for the Bank’s effectiveness in “convening/facilitating� and “financial resources,� whereas respondents from Antigua & Barbuda had significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 Financial resources 7.1 Policy advice, studies, analyses 7.0 Technical assistance 6.9 Donor coordination 6.6 Data 6.5 Mobilizing third party financial resources 6.4 Linkage to non-Bank expertise 6.1 Convening/Facilitating 6.1 "How effectively do the World Bank Group's activities below support XXXX's efforts to achieve development results?" (1-"Not effectiveat all", 10-"Very effective") 21 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) World Bank Group Moving in the Right Direction  There are significantly differences across stakeholder groups in the extent to which they believe that the World Bank Group in the past three years has moved in the right direction in terms of the focus of its work in their countries. Respondents from PMUs and Contractors/Consultants working Bank projects are most likely to believe that the Bank has moved in the right direction, whereas respondents from the office of parliamentarian and CSOs are significantly less likely to think this way.  Respondents located in Grenada and Saint Vincent & the Grenadines are mostly likely to indicate that the Bank has moved in the right direction, whereas respondents from Dominica and Antigua & Barbuda are significantly less likely to indicate so. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.1 PMU/ Consultant/ Contractor on Bank 8.3 project Employee of a Ministry/ Ministerial Dep/ 7.3 Implementation Agency Other 7.0 Academia/ Research institute/ Think tank 6.3 Local Government 6.2 Office of President/ Prime Minister/ 6.0 Minister Independent Government Institution 6.0 Private Sector/ Financial Sector/ Private 5.6 Bank CSO 5.4 Office of Parliamentarian 5.0 "In the last three years, to what extent do you believe that the World Bank Group has moved in the right direction in terms of the focus of its work in XXXX?" (1-"To no degree at all", 10-"To a very significant degree") 22 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Achieving Development Results (Indicator Question)  Respondents across stakeholder groups had statistically similar ratings for the extent to which the World Bank Group’s work helps achieve development results in their countries.  Respondents located in Saint Vincent & the Grenadines had the highest ratings for the extent to which the World Bank Group’s work helps achieve development results in Saint Vincent & the Grenadines, whereas respondents based in Dominica had significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 6.5 PMU/ Consultant/ Contractor on Bank 8.0 project Other 7.6 Office of President/ Prime Minister/ Minister 7.3 Employee of a Ministry/ Ministerial Dep/ 7.1 Implementation Agency Local Government 6.8 CSO 6.6 Academia/ Research institute/ Think tank 6.2 Independent Government Institution 6.0 Private Sector/ Financial Sector/ Private Bank 6.0 Office of Parliamentarian 5.3 "To what extent does the World Bank Group's work help to achieve development results in XXXX?" (1 - "To no degree at all", 10 - "To a very significant degree") 23 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Staff Preparedness (Indicator Question)  Respondents across stakeholder groups and countries gave statistically similar ratings for the extent to which the World Bank Group’s staff is well prepared to help their countries solve the most complicated development challenges. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.5 PMU/ Consultant/ Contractor on Bank project 8.5 Employee of a Ministry/ Ministerial Dep/ 7.3 Implementation Agency Academia/ Research institute/ Think tank 6.8 Private Sector/ Financial Sector/ Private Bank 6.4 Independent Government Institution 6.3 Local Government 6.0 Other 6.0 Office of President/ Prime Minister/ Minister 5.7 CSO 5.3 Office of Parliamentarian 5.0 "To what extent do you beieve the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help XXXX solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 24 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Where Decisions Are Made Percentage of Respondents (N=116) At the Headquarters (in Washington D.C.) 51% In the country 4% Don't know 45% "Where are the World Bank Group's decisions made primarily that support the program in XXXX? " (Respondents chose from a list. ) 25 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups*  Respondents across stakeholder groups had statistically similar overall ratings for the indicator questions. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 6.2 PMU/ Consultant/ Contractor on Bank project 8.1 Office of President/ Prime Minister/ Minister 7.0 Employee of a Ministry/ Ministerial Dep/ 6.3 Implementation Agency Other 6.0 Academia/ Research institute/ Think tank 6.0 Independent Government Institution 5.9 Local Government 5.8 CSO 5.8 Private Sector/ Financial Sector/ Private Bank 5.7 Office of Parliamentarian 5.4 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 * Responses to all twenty five indicator questions can be found in Appendix D and E. 26 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Countries*  Respondents across four countries had statistically similar overall ratings for the indicator questions.  Respondents’ ratings for the level of familiarity with the World Bank were significantly, moderately correlated with respondents’ overall ratings for all indicator questions. This suggests that the more familiar the respondents are with the Bank, the more positive they are with the Bank’s overall performance. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Countries 6.2 Grenada 6.6 Saint Vincent & the Grenadines 6.3 Antigua & Barbuda 5.9 Dominica 5.5 Mean Ratings for All Indicator Questions by Countries on a Scale from 1 to 10 * Responses to all twenty five indicator questions can be found in Appendix D and E. 27 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Greatest Value Percentage of Respondents (N=106) Financial resources 49% 16% 65% Technical assistance 9% 27% 36% Capacity development 19% 17% 36% Policy advice, studies, analyses 16% 18% 34% Donor coordination 3% 11% 14% Mobilizing third party financial resources 6% 7% Data 4% 5% Convening/Facilitating 5% Linkage to non-Bank expertise 3% Greatest value Other 1% Second greatest value "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in XXXX?" (Respondents chose from a list.) 28 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness Percentage of Respondents (N=112) Not enough public disclosure of its work 38% Not adequately sensitive to political/social 20% realities in XXXX Not collaborating enough with non-state actors 19% Too influenced by developed countries 18% Don’t know 17% World Bank Group’s processes too slow 14% World Bank Group’s processes too complex 8% Staff too inaccessible 8% Not aligned with country priorities 7% Too bureaucratic in its operational policies and 7% procedures Not exploring alternative policy options 6% Not willing to honestly criticize policies and 5% reform efforts in the country Arrogant in its approach 4% Imposing technocratic solutions without regard to 4% political realities Not aligned with other donors’ work 1% Other 1% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in XXXX? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 29 The World Bank Group OECS Country Survey 2014 V. Overall Attitudes toward the World Bank Group (continued) Attributing Slow or Failed Reform Efforts Percentage of Respondents (N=112) There is not an adequate level of citizen/civil 52% society participation The Government works inefficiently 29% The World Bank Group is not sensitive enough to political/social realities on the 28% ground Lack of/inadequate levels of capacity in 27% Government Reforms are not well thought out in light of 20% country challenges Political pressures and obstacles 18% The World Bank Group works too slowly 6% The World Bank Group does not do adequate 5% follow through/follow-up Poor donor coordination 3% Other 2% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 30 The World Bank Group OECS Country Survey 2014 VI. Sectoral Importance and Effectiveness Sectoral Importance Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 Economic growth 8.8 Agricultural development 8.5 Poverty reduction 8.5 Job creation/employment 8.2 Foreign direct investment 8.1 Public sector governance/ reform 8.0 Education 8.0 Domestic private sector development 7.9 Rural development 7.7 Trade and exports 7.6 Information and communications technology 7.6 Energy 7.5 Environmental sustainability 7.5 Food security 7.4 Health 7.3 Transport 7.3 Anti corruption 7.2 Financial markets 7.1 Regulatory framework 7.1 Urban development 7.0 Global/regional integration 6.8 Disaster management 6.8 Communicable/non-communicable diseases 6.8 Social protection 6.7 Climate change 6.6 Equality of opportunity 6.4 Natural resource management 6.4 Gender equity 6.3 Water and sanitation 6.2 Crime and violence 6.2 Law and justice 5.9 (1-"Not important at all", 10-"Very important") 31 The World Bank Group OECS Country Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Sectoral Importance (continued)  Respondents across stakeholder groups had significantly different ratings for the importance of the World Bank Group to be involved in “anti corruption.� Respondents from the office of parliament and local governments had the highest ratings for the importance, whereas respondents from independent government institutions had statistically lower ratings.  Respondents across all countries had significantly different ratings for the importance of the World Bank Group to be involved in fifteen development areas (please see Appendix C). For the most part, respondents located in Saint Vincent & the Grenadines had the highest ratings, whereas respondents from Antigua & Barbuda had significantly lower ratings. 32 The World Bank Group OECS Country Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Specific Areas of Effectiveness  Respondents across geographic locations gave statistically similar ratings for the effectiveness of the World Bank Group’s work in all thirty-one development areas. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Education 6.9 Public sector governance/ reform 6.7 Information and communications technology 6.5 Health 6.5 Climate change 6.5 Communicable/non-communicable diseases 6.3 Transport 6.3 Economic growth 6.3 Disaster management 6.3 Environmental sustainability 6.3 Poverty reduction 6.3 Regulatory framework 6.1 Social protection 5.9 Anti corruption 5.9 Rural development 5.9 Gender equity 5.9 Water and sanitation 5.9 Agricultural development 5.9 Foreign direct investment 5.8 Financial markets 5.8 Global/regional integration 5.8 Trade and exports 5.8 Job creation/employment 5.7 Urban development 5.6 Domestic private sector development 5.5 Food security 5.5 Energy 5.3 Equality of opportunity 5.2 Natural resource management 5.1 Law and justice 5.0 Crime and violence 4.5 (1-"Not effective at all", 10-"Very effective") 33 The World Bank Group OECS Country Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Specific Areas of Effectiveness (continued)  Respondents across stakeholder groups had significantly different ratings for the World Bank Group’s effectiveness in several development areas (listed below). For the most part, respondents from local governments had the highest ratings for its effectiveness, whereas respondents from the office of a parliamentarian and the private sector/financial sector/private banks had statistically lower ratings.  Information and communication technology;  Crime and violence;  Gender equality;  Domestic private sector development;  Energy;  Social protection; and  Natural resource management  Respondents across four countries had significantly different ratings for the World Bank Group’s effectiveness in thirteen development areas (please see Appendix C). For the most part, respondents located in Saint Vincent & the Grenadines had the highest ratings, whereas respondents from Antigua & Barbuda had significantly lower ratings. 34 The World Bank Group OECS Country Survey 2014 VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve development results in XXXX4, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-one specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in XXXX. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at equality of opportunity;  The Bank’s effectiveness at environmental sustainability;  The Bank’s effectiveness at education;  The Bank’s effectiveness at poverty reduction; and  The Bank’s effectiveness at water and sanitation.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve development results in XXXX, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at economic growth;  The Bank’s effectiveness at education;  The Bank’s effectiveness at environmental sustainability;  The Bank’s effectiveness at communicable/non-communicable diseases; and  The Bank’s effectiveness at transport. 4 To reiterate, XXXX refers to one of the four countries (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) in which respondents were located when responding to the questionnaire. 35 The World Bank Group OECS Country Survey 2014 VII. How the World Bank Group Operates The World Bank Group’s Work in XXXX  Respondents from PMUs and consultants/contractors working on Bank projects had the highest levels of agreement that “the World Bank Group listens and takes into account your views,� whereas respondents from local governments and independent government institutions had significantly lower levels of agreement.  Respondents across four countries had statistically similar levels of agreement with all of the following statements, including the two indicator statements. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group is an organization that does not represent a particular ideological 7.1 perspective in XXXX Overall the World Bank Group currently plays a 6.6 relevant role in development in XXXX* The World Bank Group respects the positions, views and demands of the government of 6.3 XXXX The World Bank Group supports programs and 6.0 strategies that are realistic for XXXX The World Bank Group supports XXXX’s 6.0 efforts to reduce social exclusion The World Bank Group’s work is aligned with what I consider the development priorities for 5.9 XXXX* The World Bank Group is an organization that is not overly influenced by any particular 5.6 country The World Bank Group listens and takes into 5.6 account your views "To what extent do you agree with the following statements about the World Bank Group’s work in XXXX?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 36 The World Bank Group OECS Country Survey 2014 VII. How the World Bank Group Operates (continued) Overall Perceptions  Respondents from PMUs and consultants/contractors working on Bank projects had the highest levels of agreement that “the World Bank Group disburses funds promptly,� whereas respondents from local governments and CSOs had significantly lower levels of agreement.  Respondents located in Saint Vincent & the Grenadines had the highest levels of agreement that “the World Bank Group’s conditions on its lending are reasonable,� and that “Working with the World Bank Group increases XXXX’s institutional capacity� whereas respondents from Dominica and Antigua & Barbuda had significantly lower levels of agreement. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases 7.0 XXXX's institutional capacity The World Bank Group effectively monitors and evaluates the projects and programs it 6.7 supports The World Bank Group provides effective 6.7 implementation support Where country systems are adequate, the World Bank Group makes appropriate use of 6.6 them* The World Bank Group treats clients and 6.3 stakeholders in XXXX with respect The World Bank Group’s “Safeguard Policy� 6.3 requirements are reasonable The World Bank Group ensures consistency 6.3 and continuity through staff changes The World Bank Group’s conditions on its 5.8 lending are reasonable The World Bank Group’s approvals and reviews 5.7 are done in a timely fashion The World Bank Group takes decisions quickly 5.5 in XXXX* The World Bank Group disburses funds 5.4 promptly "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 37 The World Bank Group OECS Country Survey 2014 VII. How the World Bank Group Operates (continued) The World Bank Group as an Effective Development Partner  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the Bank’s “flexibility (in terms of changing country circumstances)� and “the ease of access to the people at the Bank who are making decisions important to my work,� whereas respondents from CSOs and private sector/financial sector/private banks gave significantly lower ratings.  Respondents across four countries had significant differences in their ratings for a number of qualities of the Bank as an effective development partner. They include: “responsiveness,� “flexibility (in terms of changing country circumstances),� “openness,� “staff accessibility,� “straightforwardness and honesty,� “the ease of access to the people at the Bank who are making decisions important to my work,� and “collaboration with groups outside of the Government.� For the most part, respondents located in Saint Vincent & the Grenadines had the highest ratings, whereas respondents from Antigua & Barbuda gave significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with the Government* 7.7 Being a long-term partner* 7.6 Collaboration with other donors* 7.2 Straightforwardness and honesty* 6.7 Openness* 6.5 Responsiveness* 6.2 Being inclusive* 5.7 Staff accessibility* 5.6 Collaboration with groups outside of the 5.6 Government* Flexibility (in terms of changing country 5.6 circumstances)* Flexibility (in terms of the World Bank Group’s 5.6 products and services)* Ease of access to the people at the World Bank Group 5.6 who are making decisions important to my work* The speed in which it gets things accomplished on the 5.5 ground* "To what extent is the World Bank Group an effective development partner in XXXX?" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question v 38 The World Bank Group OECS Country Survey 2014 VII. How the World Bank Group Operates (continued) The World Bank Group’s Internal Monitoring and Evaluation  Respondents across stakeholder groups had statistically similar ratings for the extent to which they believe the bank’s internal evaluation mechanism holds the institution accountable for achieving results in their countries.  Respondents located in Antigua & Barbuda had the highest ratings for the extent to which they believe the bank’s internal evaluation mechanism holds the institution accountable for achieving results in their country, whereas respondents who are based in Grenada had significantly lower ratings. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Respondents 6.3 "To what extent do you believe the World Bank Group's internal evluation mechanism hold the institution accountable for achieving results in XXXX?" (1-"To no degree at all", 10-"To a very significant degree") The World Bank Group’s Risk Taking Percentage of Respondents (N=97) Don't know 43% The World Bank Group does not 30% take enough risk in XXXX The World Bank Group’s 24% approach to risk is appropriate The World Bank Group takes too 3% much risk in XXXX "Which of the following best describes the way the World Bank Group operates in XXXX?" (Respondents chose from a list.) 39 The World Bank Group OECS Country Survey 2014 VII. How the World Bank Group Operates (continued) The World Bank Group’s Delivery Work  Respondents from PMUs and consultants/contractors working on Bank projects gave the highest ratings for the extent to which the design aspect of the Bank’s delivery work contribute to solving XXXX’s development challenges, whereas respondents from CSOs and academia/research institutes/think tanks gave significantly lower ratings.  Respondents across four countries had statistically similar ratings for the extent to which the following aspects of the Bank’s delivery work contribute to solving XXXX’s development challenges. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Design (appraising and planning the 6.1 solutions) Evaluation (assessing the impact and 6.1 results) Conceptualization (understanding and 5.9 framing the problem) Implementation (Executing, carrying out, monitoring, and making appropriate 5.9 adjustments) "To what extent does each of the following aspect of the World Bank Group's delivery work contribute to solving XXXX's development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 40 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments Frequency of Use Percentage of Respondents (N=115) Weekly 2% Monthly 3% A few times a year 27% Rarely 37% Never 31% "How frequently do you consult World Bank Group knowledge work and activities in the work you do?" (Respondents chose from a list.) 41 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Meeting XXXX’s Knowledge Needs (Indicator Question)  Respondents across stakeholder groups and countries had statistically similar levels of agreement that the Bank meets their countries’ needs for knowledge services. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.9 PMU/ Consultant/ Contractor on Bank project 8.0 Office of President/ Prime Minister/ Minister 6.7 Local Government 6.4 CSO 6.2 Other 6.2 Academia/ Research institute/ Think tank 5.7 Employee of a Ministry/ Ministerial Dep/ 5.6 Implementation Agency Private Sector/ Financial Sector/ Private Bank 5.5 Independent Government Institution 5.5 Office of Parliamentarian 4.5 "The World Bank Group meets XXXX's needs for knowledge services." (1-"Strongly disagree", 10-"Strongly agree") 42 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Qualities of the Bank’s Knowledge Work and Activities  Respondents across stakeholder groups and countries gave statistically similar ratings for all of the following qualities of the World Bank Group’s knowledge work and activities. Mean Rating 1 2 3 4 5 6 7 8 9 10 Are relevant to XXXX's development priorities 6.2 Are translated enough into local language 6.2 Enhance your knowledge and/or skills 6.1 Are timely 6.1 Are accessible (well written and easy to 5.8 understand) Lead to practical solutions 5.7 Are adaptable to XXXX's specific development 5.6 challenges and country circumstances* "In XXXX, to what extent do you believe that the World Bank Group's knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question 43 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Contribution of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents across stakeholder groups and countries gave statistically similar ratings for the significance of the contribution that the World Bank Group’s knowledge work and activities make to development results in their countries. Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 Office of President/ Prime Minister/ Minister 7.3 PMU/ Consultant/ Contractor on Bank project 7.3 Local Government 7.0 Employee of a Ministry/ Ministerial Dep/ 6.6 Implementation Agency Other 6.3 Academia/ Research institute/ Think tank 6.0 CSO 5.8 Independent Government Institution 5.8 Private Sector/ Financial Sector/ Private Bank 5.7 Office of Parliamentarian 5.0 "Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country ?" (1-"Not significant at all", 10-"Very significant") 44 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Technical Quality of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents across stakeholder groups and countries gave statistically similar ratings for the technical quality of the World Bank Group’s knowledge work and activities. Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.2 Academia/ Research institute/ Think tank 8.8 PMU/ Consultant/ Contractor on Bank project 8.8 Employee of a Ministry/ Ministerial Dep/ 7.4 Implementation Agency Other 7.3 Office of President/ Prime Minister/ Minister 7.0 Local Government 7.0 Independent Government Institution 7.0 Private Sector/ Financial Sector/ Private Bank 6.8 CSO 6.6 Office of Parliamentarian 6.0 "Overall, how would you rate the technical quality of the World Bank's knowlege work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 45 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) LAC Flagship Report  Respondents from the office of parliament are most likely to have read/consulted the most recent LAC Flagship Report, whereas respondents from independent government institutions, PMUs and consultants/contractors working on Bank projects are significantly less likely to have done so.  Respondents located in Saint Vincent & the Grenadines are significantly more likely have do read/consulted the Flagship Report than respondents who are located in other countries. Percentage of Respondents (N=115) Yes 14% No 86% "Have you read/consulted the most recent LAC Flagship Report: Economic Mobility and the Rise of the Latin American Middle Class?" (Respondents chose from a list.) Mean Rating (N=21) 1 2 3 4 5 6 7 8 9 10 All Repondents 6.7 "To what extent do you believe this Flagship Report raised substantive new information and insight that you were not aware of prior to reading?" (1-"To no degree at all; 10-To a very significant degree") Mean Rating (N=22) 1 2 3 4 5 6 7 8 9 10 All Respondents 5.6 "To what extent do you believe this Flagship Report provided you with useful information in terms of the work you do?" (1-"To no degree at all; 10-To a very significant degree") 46 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Most Effective Instruments Percentage of Respondents (N=116) Investment lending 53% Capacity development 48% Technical assistance 37% Policy based lending / budget support to the 24% Government Knowledge products/services 10% Don’t know 10% Trust Fund management 4% Other 2% “Which World Bank Group instruments do you believe are the MOST effective in reducing poverty in XXXX? (Choose no more than TWO)� (Respondents chose from a list. Responses combined.) Combination of Financial, Knowledge and Convening Services Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 "When considering the national development needs in , to what extent does the combination of financial, knowledge and convening services that the World Bank Group currently provides in XXXX meet the national development needs of XXXX?" (1-"To no degree at all", 10-"To a very significant degree") 47 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Meeting XXXX’s Needs for Financial Instruments (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement that the Bank’s financial instruments meet their countries’ needs.  Respondents who are located in Saint Vincent & the Grenadines had the highest levels of agreement that the Bank’s financial instruments meet their countries’ needs, whereas respondents from Antigua & Barbuda had significantly lower levels of agreement. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.8 PMU/ Consultant/ Contractor on Bank project 7.3 Office of President/ Prime Minister/ Minister 7.0 Local Government 6.0 CSO 5.9 Employee of a Ministry/ Ministerial Dep/ 5.9 Implementation Agency Office of Parliamentarian 5.8 Other 5.6 Private Sector/ Financial Sector/ Private Bank 5.3 Academia/ Research institute/ Think tank 5.2 Independent Government Institution 4.3 "The World Bank Group's financial instruments meet the needs of XXXX" (1-"Strongly disagree", 10-"Strongly agree") 48 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Areas of Capacity Building Support  Respondents across stakeholder groups and countries gave statistically similar ratings for the extent their countries would benefit, if capacity building were to support the following three areas. Mean Rating 1 2 3 4 5 6 7 8 9 10 The public sector, related to implementation of specific development projects on the 8.1 ground Groups outside of government to help them more effectively engage and participate in 7.9 development efforts The public sector, related to changing institutions (organizations or sociopolitical 7.6 conditions) "The World Bank Group can provide capacity building support in a number of ways in XXXX. To what degree would XXXX benefit, if capacity building were to support...?" (1-"To no degree at all", 10-"To a very significant degree") 49 The World Bank Group OECS Country Survey 2014 VIII. World Bank Group Knowledge and Instruments (continued) Effectiveness of Capacity Building Work  Respondents from academia/research institutes/think tanks had the highest ratings for the Bank’s effectiveness in “citizen engagement,� whereas respondents from the office of parliament and independent government institutions had significantly lower ratings for this area of work.  Respondents who are located in Grenada gave the highest ratings for the Bank’s effectiveness in “project implementation,� whereas respondents who are located in Antigua & Barbuda had significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 Project implementation (or other 6.4 organizational strengthening) Policy design (for clarity and better 6.4 incentives to achieve development goals) Citizen engagement (incorporating citizens' 5.4 voices into development) "How effective do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in XXXX?" (1-"Not effectiveat all", 10-"Very effective") 50 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and the Future Role of the World Bank Group in XXXX Role Significance of International Development Cooperation  Respondents from PMUs, consultants/contractors working on Bank projects and employees of ministries/ministerial departments/implementation agencies gave the highest ratings for the significance of the future role of international development cooperation in their countries’ development, whereas respondents from independent government institutions and the office of President/Prime Minister/Ministers had significantly lower ratings.  Respondents who are located in Grenada gave the highest ratings for the significance of the future role of international development cooperation in their countries’ development, whereas respondents from Antigua & Barbuda had significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.5 PMU/ Consultant/ Contractor on Bank 9.5 project Employee of a Ministry/ Ministerial Dep/ 9.3 Implementation Agency Other 9.0 Local Government 8.6 CSO 8.4 Academia/ Research institute/ Think tank 8.2 Office of Parliamentarian 8.0 Private Sector/ Financial Sector/ Private 7.9 Bank Office of President/ Prime Minister/ 7.7 Minister Independent Government Institution 7.6 "How significant a role do you believe that international development cooperation SHOULD play in XXXX's development in the near future?" (1-"Not a significant role at all", 10-"Very significant role") 51 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and The Future Role of the World Bank Group in XXXX (continued) Making the World Bank Group of Greater Value Percentage of Respondents (N=112) Reach out more to groups outside of Government 53% Increase the level of capacity development in the country 36% Reduce the complexity of obtaining World Bank Group financing 22% Offer more innovative financial products 21% Improve the quality of its experts as related to XXXX's specific challenges 13% Collaborate more effectively with Government clients 12% Provide more adequate data/knowledge/statistics/figures on XXXX’s 12% economy Work faster 8% Ensure greater selectivity in its work 4% Improve the competitiveness of its financing compared to markets 4% Offer more innovative knowledge services 4% Other 2% Increase availability of Fee-Based services 1% "Which of the following SHOULD the World Bank Group do to make itself of greater value in XXXX? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 52 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and The Future Role of the World Bank Group in XXXX (continued) The World Bank Group’s Local Presence Percentage of Respondents (N=106) More local presence 83% The current level of local presence is adequate 9% Don't know 8% "To be a more effective development partner in XXXX, do you believe that the World Bank Group should have....?" (Respondents chose from a list.) 53 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and The Future Role of the World Bank Group in XXXX (continued) Offering a Better Combination of Services Percentage of Respondents (N=114) Financial services 38% The combination is appropriate for XXXX 25% Knowledge products 21% Don't know 11% Convening services 3% None of the above 2% "When considering the combination of services that the World Bank Group offers in XXXX, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in XXXX? " (Respondents chose from a list.) Improving Capacity Building  Respondents who are located in Grenada and Saint Vincent & the Grenadine gave the highest ratings for the importance for the Bank to be involved in “project implementation� and “policy design� aspects of capacity building in the future, whereas respondents who are located in Dominica had significantly lower ratings. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Project implementation (or other 7.8 organizational strengthening) Citizen engagement (incorporating citizens' 7.8 voices into development) Policy design (for clarity and better 7.8 incentives to achieve development goals) "When thinking about how to improve capacity building in XXXX to help ensure between development results, looking forward, how important is it for the World Bank Group to be involved in the following aspects of capacity building?" (1-"Not important at all", 10-"Very important") 54 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and The Future Role of the World Bank Group in XXXX (continued) Benefiting from the World Bank Group Playing A Leading Role Percentage of Respondents (N=111) Generating jobs 72% Strengthening public financial management 70% Building capacity of state institutions 65% Improving livelihoods 33% Building social safety nets 16% Increasing access to basic services 12% Reducing violence 10% Strengthening security mechanisms 7% Increasing cohesion 4% Increasing access to justice systems 3% Stimulating dialogue to promote peace and 2% stability Strengthening conflict resolution mechanisms 1% "Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in XXXX?" (Respondents chose from a list. Responses combined.) 55 The World Bank Group OECS Country Survey 2014 IX. Recent Trends and The Future Role of the World Bank Group in XXXX (continued) Benefiting from Other Donors Percentage of Respondents (N=106) Generating jobs 43% Improving livelihoods 43% Increasing access to basic services 32% Strengthening public financial management 31% Building capacity of state institutions 25% Building social safety nets 22% Reducing violence 18% Strengthening security mechanisms 18% Increasing access to justice systems 17% Strengthening conflict resolution mechanisms 16% Increasing cohesion 14% Stimulating dialogue to promote peace and 12% stability "Which THREE areas below would benefit most from other donors in XXXX?" (Respondents chose from a list. Responses combined.) 56 The World Bank Group OECS Country Survey 2014 X. Communication and Openness Information Sources Percentage of Respondents (N=114) Local newspapers 63% Local radio 47% Internet 30% Local television 24% Social media 11% Periodicals 8% International television 4% Other 4% International newspapers 4% International radio 2% Instant messaging 1% "How do you get most of your information about economic and social development issues in XXXX? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 57 The World Bank Group OECS Country Survey 2014 X. Communication and Openness (continued) Preferred Information Sources Percentage of Respondents (N=114) e-Newsletters 51% World Bank Group’s publications and other 42% written materials World Bank Group’s 39% seminars/workshops/conferences Direct contact with World Bank Group 23% World Bank Group’s website 22% Social media 11% Blogs 4% Instant messaging 3% Mobile phones 1% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 58 The World Bank Group OECS Country Survey 2014 X. Communication and Openness (continued) Access to Information  Respondents from the office of President/Prime Minister/Ministers and the office of parliamentarian are most likely to indicate that they are aware of the Bank’s Access to Information Policy, whereas respondents from CSOs and local governments are significantly less likely to indicate so. Percentage of Respondents (N=103) Yes 18% No 82% "Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?" Website Usage Percentage of Respondents (N=104) Yes 56% No 44% "Do you use/have you used the World Bank Group website?" 59 The World Bank Group OECS Country Survey 2014 X. Communication and Openness (continued) Information Sharing Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s social media channels are valuable sources of 6.1 information about the institution The World Bank Group is responsive to my 6.1 information requests and inquiries When I need information from the World 5.3 Bank Group I know how to find it "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree�) 60 The World Bank Group OECS Country Survey 2014 XI. Appendices A. Responses to All Questions across All Respondents ..................... 62 B. Responses to All Questions by Stakeholder Groups ...................... 79 C. Responses to All Questions by Countries .................................... 102 D. Indicator Questions as a Function of Exposure to the Bank ........ 120 E. Indicator Questions by Stakeholder Groups ............................... 121 F. World Bank Group Country Survey ‘14 –OECS Questionnaire .... 122 61 The World Bank Group OECS Country Survey 2014 Appendix A: Responses to All Questions across All Respondents (N=119) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know� (DK), the mean rating across all respondents (Mean ), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing XXXX5 Percentage of Respondents 1. In general would you say that XXXX is headed in ... ? (N=109) The right direction 41.3% The wrong direction 27.5% Not sure 31.2% 2. Listed below are a number of development priorities in XXXX. Please identify which of the following you consider the most important development priorities Percentage of Respondents in XXXX? (Choose no more than THREE) (Responses Combined; N=115) Job creation/employment 58.3% Education 38.3% Economic growth 30.4% Agricultural development 22.6% Public sector governance/ reform 20.9% Foreign direct investment 17.4% Domestic private sector development 13.9% Poverty reduction 13.9% Social protection 11.3% Health 10.4% Food security 9.6% Energy 7.8% Trade and exports 6.1% Crime and violence 6.1% Rural development 6.1% Information and communications technology 5.2% Anti-corruption 3.5% Communicable/non-communicable diseases 2.6% Disaster management 1.7% Financial markets 1.7% Natural resource management 1.7% Transport 1.7% Water and sanitation 1.7% Law and justice 0.9% Global/regional integration 0.9% Environmental sustainability 0.9% Gender equity 0.0% Urban development 0.0% Equality of opportunity 0.0% Climate change 0.0% Regulatory framework 0.0% 5 XXXX refers to one of the four countries (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) in which respondents were located when responding to the questionnaire. 62 The World Bank Group OECS Country Survey 2014 A. General Issues Facing XXXX (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in XXXX? (Choose no more than THREE) (Responses Combined; N=116) Job creation/employment 65.5% Economic growth 53.4% Education 44.0% Agricultural development 28.4% Rural development 26.7% Domestic private sector development 25.0% Public sector governance/ reform 12.1% Foreign direct investment 9.5% Food security 5.2% Equality of opportunity 5.2% Trade and exports 4.3% Social protection 4.3% Health 3.4% Information and communications technology 2.6% Transport 1.7% Crime and violence 1.7% Anti corruption 1.7% Water and sanitation 0.9% Energy 0.9% Disaster management 0.9% Law and justice 0.9% Climate change 0.0% Global/regional integration 0.0% Gender equity 0.0% Urban development 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% Natural resource management 0.0% Environmental sustainability 0.0% Financial markets 0.0% 63 The World Bank Group OECS Country Survey 2014 A. General Issues Facing XXXX (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Percentage of Respondents XXXX? (Choose no more than THREE) (Responses Combined; N=114) Foreign direct investment 43.0% Job creation/employment 42.1% Agricultural development 41.2% Domestic private sector development 37.7% Public sector governance/ reform 28.1% Education 28.1% Trade and exports 24.6% Energy 15.8% Information and communications technology 11.4% Rural development 6.1% Anti corruption 3.5% Natural resource management 2.6% Health 1.8% Urban development 1.8% Financial markets 1.8% Food security 1.8% Transport 0.9% Environmental sustainability 0.9% Equality of opportunity 0.9% Social protection 0.9% Disaster management 0.9% Gender equity 0.0% Global/regional integration 0.0% Climate change 0.0% Water and sanitation 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% Law and justice 0.0% Crime and violence 0.0% 64 The World Bank Group OECS Country Survey 2014 A. General Issues Facing XXXX (continued) 5. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in XXXX? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=105) Education and training that better ensure job opportunity 41.0% Better employment opportunities for young people 37.1% Consistent economic growth 27.6% Better entrepreneurial opportunities 27.6% A growing middle class 19.0% Greater access to micro-finance for the poor 10.5% Greater voice and participation for citizens to help ensure greater accountability 10.5% Better opportunity for the poor who live in rural areas 7.6% Greater equity of fiscal policy 4.8% Greater access to health and nutrition for citizens 3.8% Better employment opportunities for women 2.9% Better opportunity for the poor who live in urban areas 2.9% More reliable social safety net 1.0% Better quality public services 1.0% Other 0.0% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in XXXX? (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank (WB/BM) 117 0 6.27 2.50 2. Caribbean Development Bank (CDB) 116 0 6.98 2.07 3. European Caribbean Central Bank (ECCB) 109 0 6.09 3.08 4. Organization of Eastern Caribbean States (OECS) 116 0 7.86 1.87 5. International Monetary Fund (IMF) 116 0 6.84 2.05 6. Inter-American Development Bank (IDB) 117 0 4.92 2.66 Overall, please rate your impression of the effectiveness of these organizations in XXXX. (1-Not effective at all, 10-Extremely effective) N DK Mean SD 7. World Bank (WB/BM)* 97 18 5.89 1.73 8. Caribbean Development Bank (CDB) 108 8 6.66 1.78 9. European Caribbean Central Bank (ECCB) 87 24 6.05 2.27 10. Organization of Eastern Caribbean States (OECS) 112 4 6.66 1.97 11. International Monetary Fund (IMF) 106 10 5.88 1.99 12. Inter-American Development Bank (IDB) 79 35 4.85 1.87 Staff Preparedness* N DK Mean SD 13. To what extent do you believe the World Bank Group's staff is well prepared to help solve its most complicated development challenges? 71 44 6.51 2.03 (1-To no degree at all, 10-To a very significant degree) 65 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 14. When thinking about how the World Bank Group can have the most impact on development results in XXXX, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in XXXX? (Choose no more than THREE) (Responses Combined; N=115) Agricultural development 33.0% Job creation/employment 32.2% Public sector governance/ reform 32.2% Education 30.4% Domestic private sector development 23.5% Economic growth 21.7% Poverty reduction 21.7% Health 18.3% Trade and exports 12.2% Foreign direct investment 11.3% Energy 9.6% Rural development 9.6% Food security 6.1% Crime and violence 5.2% Anti corruption 5.2% Transport 4.3% Information and communications technology 3.5% Regulatory framework 2.6% Natural resource management 2.6% Social protection 2.6% Environmental sustainability 1.7% Disaster management 1.7% Financial markets 0.9% Climate change 0.9% Global/regional integration 0.9% Gender equity 0.9% Urban development 0.9% Water and sanitation 0.0% Equality of opportunity 0.0% Law and justice 0.0% Communicable/non-communicable diseases 0.0% 66 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 15. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=106) nd activity do you believe is of greatest VALUE and which activity is Greatest 2 Greatest of second greatest value in XXXX? Value Value Combined Financial resources 49.1% 15.5% 64.6% Technical assistance 9.4% 27.2% 36.6% Capacity development 18.9% 16.5% 35.4% Policy advice, studies, analyses 16.0% 17.5% 33.5% Donor coordination 2.8% 10.7% 13.5% Mobilizing third party financial resources 0.9% 5.8% 6.8% Data 0.9% 3.9% 4.8% Convening/Facilitating 0.9% 3.9% 4.8% Linkage to non-Bank expertise 2.8% 0.0% 2.8% Other 0.9% 0.0% 0.9% How effectively do the World Bank Group’s activities below support XXXX’s efforts to achieve development results? (1-Not effective at all, 10-Very effective) N DK Mean SD 16. Convening/Facilitating 59 49 6.07 2.09 17. Data 64 43 6.52 2.02 18. Policy advice, studies, analyses 74 37 7.01 1.88 19. Financial resources 75 33 7.05 1.85 20. Technical assistance 76 36 6.92 1.76 21. Mobilizing third party financial resources 50 57 6.42 1.92 22. Donor coordination 57 53 6.60 1.86 23. Linkage to non-Bank expertise 45 64 6.13 2.15 The World Bank Group can provide capacity building support in a number of ways in XXXX. To what degree would XXXX benefit, if capacity building were to support...? (1-To no degree at all; 10-To a very significant degree) N DK Mean SD 24. Groups outside of government to help them more effectively engage 110 5 7.91 1.91 and participate in development efforts 25. The public sector, related to implementation of specific development 113 1 8.07 1.72 projects on the ground 26. The public sector, related to changing institutions (organizations or 103 8 7.60 1.97 sociopolitical conditions) How effective do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in XXXX? (1-Not effective at all; 10-Very effective) N DK Mean SD 27. Project implementation (or other organizational strengthening) 68 47 6.43 1.88 28. Citizen engagement (incorporating citizens' voices into development) 55 61 5.44 2.42 29. Policy design (for clarity and better incentives to achieve development 66 49 6.42 2.17 goals) When thinking about how to improve capacity building in XXXX to help ensure better development results, looking forward, how important is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not effective at all; 10-Very effective) N DK Mean SD 30. Project implementation (or other organizational strengthening) 93 20 7.75 1.58 31. Citizen engagement (incorporating citizens' voices into development) 90 23 7.84 1.88 32. Policy design (for clarity and better incentives to achieve development 95 18 7.84 1.68 goals) 67 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 33. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in XXXX? (Choose no more than TWO) (Responses Combined; N=112) Not enough public disclosure of its work 38.4% Not adequately sensitive to political/social realities in XXXX 19.6% Not collaborating enough with non-state actors 18.8% Too influenced by developed countries 17.9% Don’t know 17.0% World Bank Group’s processes too slow 14.3% World Bank Group’s processes too complex 8.0% Staff too inaccessible 8.0% Not aligned with country priorities 7.1% Too bureaucratic in its operational policies and procedures 7.1% Not exploring alternative policy options 6.3% Not willing to honestly criticize policies and reform efforts in the country 5.4% Arrogant in its approach 3.6% Imposing technocratic solutions without regard to political realities 3.6% Not aligned with other donors’ work 0.9% Other 0.9% The credibility of its knowledge/data 0.0% Not client focused 0.0% 34. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in XXXX? (Choose no more than TWO) (Responses Combined; N=116) Investment lending 52.6% Capacity development 48.3% Technical assistance 37.1% Policy based lending / budget support to the Government 24.1% Knowledge products/services 10.3% Don’t know 9.5% Trust Fund management 4.3% Other 1.7% 68 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the Level of Agreement World Bank Group’s work in XXXX? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 35. Overall the World Bank Group currently plays a relevant role in 88 27 6.56 2.04 development in XXXX* 36. The World Bank Group’s work is aligned with what I consider the 83 33 5.93 2.16 development priorities for XXXX* 37. The World Bank Group supports XXXX’s efforts to reduce social 73 42 5.96 1.95 exclusion 38. The World Bank Group supports programs and strategies that are 86 29 5.99 2.12 realistic for XXXX 39. The World Bank Group treats clients and stakeholders in XXXX with 74 40 6.32 2.20 respect 40. The World Bank Group is an organization that does not represent a 76 38 7.12 2.42 particular ideological perspective in XXXX 41. The World Bank Group is an organization that is not overly influenced 81 33 5.57 2.66 by any particular country 42. The World Bank Group respects the positions, views and demands of 74 39 6.30 2.23 the government of XXXX 43. The World Bank Group listens and takes into account your views 80 34 5.56 2.54 Combination of Financial, Knowledge and Convening Services N DK Mean SD 44. When considering the national development needs in XXXX, to what extent does the combination of financial, knowledge and convening services that the World Bank Group currently provides in XXXX meet 71 39 6.23 1.95 the national development needs of XXXX? (1-To no degree at all, 10-To a very significant degree) Degree To what extent is the World Bank Group an effective development partner in XXXX? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 45. Responsiveness* 72 38 6.17 2.15 46. Flexibility (in terms of the World Bank Group’s products and services)* 74 34 5.59 1.93 47. Flexibility (in terms of changing country circumstances)* 80 30 5.63 2.04 48. Being inclusive* 74 33 5.73 2.02 49. Openness* 75 32 6.48 2.18 50. Staff accessibility* 67 41 5.64 2.34 51. Straightforwardness and honesty* 74 37 6.74 2.16 52. Ease of access to the people at the World Bank Group who are making 63 45 5.59 2.45 decisions important to my work* 53. Collaboration with groups outside of the Government* 72 36 5.63 2.18 54. Collaboration with the Government* 86 24 7.72 1.62 55. Collaboration with other donors* 55 50 7.24 1.61 56. The speed in which it gets things accomplished on the ground* 70 37 5.47 2.00 57. Being a long-term partner* 84 26 7.64 1.89 58. To be a more effective development partner in XXXX, do you believe that the Percentage of Respondents World Bank Group should have…? (Choose no more than TWO) (Responses Combined; N=106) More local presence 83.0% The current level of local presence is adequate 9.4% Don't know 7.5% 69 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) 59. When World Bank Group assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=112) There is not an adequate level of citizen/civil society participation 51.8% The Government works inefficiently 28.6% The World Bank Group is not sensitive enough to political/social realities on the 27.7% ground Lack of/inadequate levels of capacity in Government 26.8% Reforms are not well thought out in light of country challenges 19.6% Political pressures and obstacles 17.9% The World Bank Group works too slowly 6.3% The World Bank Group does not do adequate follow through/follow-up 4.5% Poor donor coordination 2.7% Other 1.8% C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved Effectiveness in the following areas of development in XXXX? (1-Not important at all; 10-Very important) N DK Mean SD Anti corruption 107 4 7.17 2.75 Information and communications technology 110 1 7.56 2.08 Transport 106 2 7.27 2.25 Crime and violence 106 6 6.22 2.59 Law and justice 105 5 5.94 2.45 Urban development 110 2 7.02 2.05 Environmental sustainability 109 2 7.46 1.91 Regulatory framework 109 2 7.08 1.99 Communicable/non-communicable diseases 108 4 6.77 2.20 Poverty reduction 112 0 8.46 1.54 Gender equity 107 2 6.30 2.25 Domestic private sector development 111 0 7.92 1.85 Foreign direct investment 110 1 8.12 1.78 Water and sanitation 110 2 6.24 2.15 Trade and exports 112 1 7.61 1.95 Economic growth 110 0 8.84 1.38 Energy 110 2 7.54 2.25 Disaster management 110 1 6.78 2.39 Public sector governance/ reform 109 1 7.96 1.56 Job creation/employment 112 1 8.23 1.74 Financial markets 104 5 7.13 2.15 Equality of opportunity 106 4 6.41 2.13 Health 112 1 7.34 2.01 Rural development 109 1 7.67 1.90 Global/regional integration 111 1 6.81 2.22 Food security 110 0 7.40 1.99 Education 110 1 7.95 1.94 Social protection 112 2 6.69 2.04 Climate change 111 1 6.62 2.57 Agricultural development 112 0 8.51 1.72 Natural resource management 104 6 6.35 2.72 70 The World Bank Group OECS Country Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it Effectiveness does in the following areas of development in XXXX? (1-Not effective at all; 10-Very effective) N DK Mean SD Anti corruption 34 73 5.91 2.11 Information and communications technology 49 58 6.51 1.98 Transport 43 63 6.33 2.23 Crime and violence 26 80 4.54 2.20 Law and justice 28 79 5.04 2.20 Urban development 42 62 5.55 2.01 Environmental sustainability 45 61 6.31 2.01 Regulatory framework 47 58 6.11 2.06 Communicable/non-communicable diseases 41 62 6.34 2.40 Poverty reduction 56 49 6.29 2.48 Gender equity 43 63 5.88 2.00 Domestic private sector development 50 53 5.54 2.13 Foreign direct investment 46 58 5.85 2.10 Water and sanitation 41 64 5.88 2.35 Trade and exports 43 62 5.79 2.04 Economic growth 59 45 6.32 2.10 Energy 41 62 5.29 2.41 Disaster management 48 57 6.31 2.31 Public sector governance/ reform 59 46 6.66 2.21 Job creation/employment 58 47 5.69 2.05 Financial markets 47 58 5.81 2.10 Equality of opportunity 34 66 5.21 1.86 Health 48 55 6.50 2.10 Rural development 45 59 5.91 2.19 Global/regional integration 45 59 5.80 2.03 Food security 38 67 5.45 1.91 Education 55 48 6.89 2.02 Social protection 36 67 5.94 1.64 Climate change 46 59 6.48 2.08 Agricultural development 44 61 5.86 2.43 Natural resource management 31 71 5.13 2.53 3. Where are the World Bank Group’s decisions made primarily that support the Percentage of Respondents program in XXXX? (N=116) At the Headquarters (in Washington D.C.) 50.9% In the country 4.3% Don't know 44.8% 71 The World Bank Group OECS Country Survey 2014 C. World Bank Group’s Effectiveness and Results (continued) Achieving Development Results* N DK Mean SD 4. To what extent does the World Bank Group’s work help to achieve development results in XXXX? 83 33 6.54 1.84 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in XXXX? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments meet the needs of XXXX* 76 40 5.75 2.04 6. The World Bank Group meets XXXX’s needs for knowledge services* 79 35 5.87 1.99 Evaluation Mechanism N DK Mean SD 7. To what extent do you believe the World Bank Group’s internal evaluation mechanisms hold the institution accountable for achieving results in XXXX? 59 58 6.31 2.40 (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=115) Weekly 1.7% Monthly 3.5% A few times a year 27.0% Rarely 36.5% Never 31.3% In XXXX, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 65 46 6.09 1.80 3. Are relevant to XXXX's development priorities 77 33 6.22 2.03 4. Lead to practical solutions 71 40 5.65 1.81 5. Are accessible (well written and easy to understand) 72 37 5.83 2.11 6. Enhance your knowledge and/or skills 78 33 6.12 2.31 7. Are translated enough into local language 71 39 6.20 2.75 8. Are adaptable to XXXX's specific development challenges and country 76 34 5.55 2.05 circumstances* Overall Evaluations N DK Mean SD 9. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in 88 27 6.17 1.93 your country?* (1-Not significant at all, 10-Very significant) 10. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10- 80 35 7.19 1.87 Very high technical quality) 72 The World Bank Group OECS Country Survey 2014 D. The World Bank Group’s Knowledge Work and Activities (continued) (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 11. Have you read/consulted the most recent LAC Flagship Report: Economic Percentage of Respondents Mobility and the Rise of the Latin American Middle Class? (N=115) Yes 13.9% No 86.1% Value of Flagship Report N DK Mean SD 12. To what extent do you believe this Flagship Report raised substantive new information and insight that you were not aware of prior to 21 92 6.67 2.13 reading? (1-To no degree at all, 10-To a very significant degree) 13. To what extent do you believe this Flagship Report provided you with useful information in terms of the work you do? (1-To no degree at all, 10- 22 91 5.55 2.11 To a very significant degree) E. Working with the World Bank Group To what extent does each of the following aspect of the World Bank Level of Agreement Group’s delivery work contribute to solving XXXX’s development challenges? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. Conceptualization (understanding and framing the problem) 72 38 5.94 2.01 2. Design (appraising and planning the solutions) 70 40 6.11 1.95 3. Implementation (Executing, carrying out, monitoring, and making 73 36 5.93 1.91 appropriate adjustments) 4. Evaluation (assessing the impact and results) 68 42 6.10 1.99 To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group disburses funds promptly 64 47 5.44 2.48 6. The World Bank Group effectively monitors and evaluates the projects 88 24 6.67 1.87 and programs it supports 7. The World Bank Group’s approvals and reviews are done in a timely 69 42 5.65 1.93 fashion 8. The World Bank Group’s “Safeguard Policy� requirements are 63 45 6.30 2.10 reasonable 9. The World Bank Group’s conditions on its lending are reasonable 77 32 5.81 1.95 10. The World Bank Group takes decisions quickly in XXXX* 60 49 5.53 2.00 11. Working with the World Bank Group increases XXXX's institutional 89 22 7.02 1.73 capacity 12. The World Bank Group ensures consistency and continuity through 38 71 6.26 1.95 staff changes 13. Where country systems are adequate, the World Bank Group makes 49 59 6.57 1.85 appropriate use of them* 14. The World Bank Group provides effective implementation support 69 40 6.67 1.86 E15. Which of the following best describes the way the World Bank Group Percentage of Respondents operates in XXXX? (N=97) The World Bank Group takes too much risk in XXXX 3.1% The World Bank Group does not take enough risk in XXXX 29.9% The World Bank Group’s approach to risk is appropriate 23.7% Don't know 43.3% 73 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role of the World Bank Group in XXXX World Bank’s Focus of Work in XXXX N DK Mean SD 1. In the last three years, to what extent do you believe that the World Bank Group has moved in the right direction in terms of the focus of its 76 38 6.09 1.70 work in XXXX? (1-To no degree at all, 10-To a very significant degree) Future Role of the International Development Cooperation N DK Mean SD 2. How significant a role do you believe that international development cooperation SHOULD play in XXXX’s development in the near future? 106 7 8.45 1.47 (1-Not a significant role at all, 10-Very significant role) 3. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in XXXX? (1-Not effective at all; 10-Very effective) (Responses Combined; N=112) Reach out more to groups outside of Government 52.7% Increase the level of capacity development in the country 35.7% Reduce the complexity of obtaining World Bank Group financing 22.3% Offer more innovative financial products 20.5% Improve the quality of its experts as related to XXXX's specific challenges 12.5% Collaborate more effectively with Government clients 11.6% Provide more adequate data/knowledge/statistics/figures on XXXX’s economy 11.6% Work faster 8.0% Ensure greater selectivity in its work 3.6% Improve the competitiveness of its financing compared to markets 3.6% Offer more innovative knowledge services 3.6% Other 1.8% Increase availability of Fee-Based services 0.9% 4. When considering the combination of services that the World Bank Group offers in XXXX, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Percentage of Respondents XXXX? (Please mark only ONE response) (N=114) Financial services 37.7% The combination is appropriate for XXXX 25.4% Knowledge products 21.1% Don't know 11.4% Convening services 2.6% None of the above 1.8% 74 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role of the World Bank Group in XXXX (continued) 5a. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in XXXX? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=111) Generating jobs 72.1% Strengthening public financial management 70.3% Building capacity of state institutions 64.9% Improving livelihoods 33.3% Building social safety nets 16.2% Increasing access to basic services 11.7% Reducing violence 9.9% Strengthening security mechanisms 7.2% Increasing cohesion 3.6% Increasing access to justice systems 2.7% Stimulating dialogue to promote peace and stability 1.8% Strengthening conflict resolution mechanisms 0.9% 5b. Which THREE areas below would benefit most from other donors in Percentage of Respondents XXXX? (Choose no more than THREE) (Responses Combined; N=106) Generating jobs 43.4% Improving livelihoods 42.5% Increasing access to basic services 32.1% Strengthening public financial management 31.1% Building capacity of state institutions 24.5% Building social safety nets 21.7% Reducing violence 17.9% Strengthening security mechanisms 17.9% Increasing access to justice systems 17.0% Strengthening conflict resolution mechanisms 16.0% Increasing cohesion 14.2% Stimulating dialogue to promote peace and stability 12.3% 75 The World Bank Group OECS Country Survey 2014 G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in XXXX? (Choose no more than TWO) (Responses Combined; N=114) Local newspapers 63.2% Local radio 46.5% Internet 29.8% Local television 23.7% Social media 10.5% Periodicals 7.9% International television 4.4% Other 4.4% International newspapers 3.5% International radio 1.8% Instant messaging 0.9% Blogs 0.0% Mobile phones 0.0% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=114) e-Newsletters 50.9% World Bank Group’s publications and other written materials 42.1% World Bank Group’s seminars/workshops/conferences 38.6% Direct contact with World Bank Group 22.8% World Bank Group’s website 21.9% Social media 11.4% Blogs 4.4% Instant messaging 2.6% Mobile phones 0.9% Other 0.0% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list Percentage of Respondents of exceptions? (N=103) Yes 18.4% No 81.6% Percentage of Respondents 4. Do you use/have used the World Bank Group website? (N=104) Yes 55.8% No 44.2% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. When I need information from the World Bank Group I know how to 100 13 5.26 2.71 find it 6. The World Bank Group’s social media channels are valuable sources of 54 59 6.13 2.36 information about the institution 7. The World Bank Group is responsive to my information requests and 49 59 6.12 2.29 inquiries 76 The World Bank Group OECS Country Survey 2014 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=114) Employee of a Ministry, Ministerial Department or Implementation Agency 22.8% Private Sector Organization 20.2% Financial Sector/Private Bank 11.4% Academia/Research Institute/Think Tank 6.1% Local Government Office or Staff 4.4% NGO 4.4% Independent Government Institution 4.4% Faith-Based Group 4.4% Office of Parliamentarian 3.5% Trade Union 3.5% Other 3.5% Consultant/Contractor working on World Bank supported Project/Program 2.6% Community Based Organization 2.6% Office of Minister 1.8% Multilateral Agency 1.8% Office of the President, Prime Minister .9% Project Management Unit (PMU) overseeing implementation of project .9% Media .9% 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=115) Other 19.1% Education 14.8% Financial markets/banking 14.8% Public sector governance/Public financial management/anti corruption 9.6% Private sector development/foreign direct investment 7.0% Job creation/employment 6.1% Agriculture/ rural development / food security 4.3% Health/Communicable/non-communicable diseases 4.3% Information and communications technology 3.5% Law and justice/regulatory framework 3.5% Social protection 3.5% Transport 3.5% Gender equity/equality of opportunity 1.7% Urban development 1.7% Climate change / disaster management .9% Natural resource management/environmental sustainability .9% Water and sanitation .9% 77 The World Bank Group OECS Country Survey 2014 H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents in your country? (N=112) Yes 24.1% No 75.9% 4. Which of the following agencies of the World Bank Group do you work with in Percentage of Respondents XXXX? (N=107) None 80.4% The World Bank (IBRD/IDA) 16.8% International Finance Corporation (IFC) 5.6% The Multilateral Investment Guarantee Agency (MIGA) 0.9% 5. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in XXXX? (Choose no more than TWO) (Responses Combined; N=106) Observer (i.e., follow in media, discuss in informal conversations, etc.) 57.5% Collaborate as part of my professional duties 29.2% Engage in World Bank Group related/sponsored events/activities 27.4% Use World Bank Group reports/data 15.1% 78 The World Bank Group OECS Country Survey 2014 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing XXXX6 In general, would you say that XXXX is headed in...?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other The right direction 66.7% 0.0% 59.1% 50.0% 0.0% 34.3% 28.6% 75.0% 28.6% 57.1% The wrong direction 0.0% 100.0% 4.5% 50.0% 40.0% 20.0% 50.0% 0.0% 57.1% 28.6% Not sure 33.3% 0.0% 36.4% 0.0% 60.0% 45.7% 21.4% 25.0% 14.3% 14.3% *Significantly different between stakeholder groups Listed below are a number of development priorities in XXXX. Please identify which of the following you consider the most important development priorities in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Social protection 33.3% 0.0% 24.0% 25.0% 0.0% 2.9% 11.8% 0.0% 0.0% 14.3% Transport 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% Public sector governance/ reform 33.3% 50.0% 12.0% 25.0% 0.0% 26.5% 5.9% 40.0% 33.3% 28.6% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 0.0% 8.0% 0.0% 0.0% 14.7% 29.4% 40.0% 16.7% 14.3% Foreign direct investment 0.0% 0.0% 20.0% 25.0% 0.0% 17.6% 17.6% 20.0% 16.7% 42.9% Water and sanitation 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% Anti-corruption* 0.0% 50.0% 0.0% 0.0% 0.0% 2.9% 5.9% 0.0% 0.0% 0.0% Job creation/employment 66.7% 50.0% 56.0% 25.0% 60.0% 73.5% 47.1% 60.0% 50.0% 42.9% Rural development 33.3% 25.0% 8.0% 0.0% 0.0% 0.0% 11.8% 0.0% 0.0% 14.3% Financial markets* 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 16.0% 0.0% 20.0% 17.6% 0.0% 0.0% 16.7% 0.0% Education 33.3% 25.0% 36.0% 25.0% 60.0% 26.5% 64.7% 60.0% 50.0% 28.6% Poverty reduction 0.0% 25.0% 24.0% 25.0% 20.0% 0.0% 17.6% 0.0% 16.7% 14.3% Energy 0.0% 0.0% 8.0% 0.0% 0.0% 11.8% 5.9% 0.0% 0.0% 14.3% Food security 0.0% 25.0% 12.0% 25.0% 20.0% 8.8% 0.0% 0.0% 16.7% 14.3% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 66.7% 0.0% 16.0% 50.0% 60.0% 20.6% 11.8% 40.0% 16.7% 28.6% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 17.6% 0.0% 16.7% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 8.8% 11.8% 20.0% 16.7% 0.0% Economic growth 33.3% 25.0% 24.0% 50.0% 40.0% 47.1% 5.9% 20.0% 33.3% 42.9% Law and justice* 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 12.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 4.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 4.0% 0.0% 0.0% 5.9% 17.6% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 6 XXXX refers to one of the four countries (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) in which respondents were located when responding to the questionnaire. 79 The World Bank Group OECS Country Survey 2014 A. General Issues facing XXXX (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 4.0% 0.0% 0.0% 8.3% 5.9% 0.0% 16.7% 0.0% Economic growth 66.7% 25.0% 64.0% 50.0% 50.0% 50.0% 23.5% 60.0% 66.7% 71.4% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 66.7% 25.0% 20.0% 25.0% 75.0% 19.4% 41.2% 0.0% 16.7% 42.9% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 0.0% 8.0% 0.0% 0.0% 2.8% 11.8% 0.0% 0.0% 0.0% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% Transport 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.8% 0.0% 0.0% 0.0% Crime and violence 0.0% 25.0% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Information and communications 0.0% 0.0% 0.0% 25.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% technology Anti corruption* 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 25.0% 20.0% 0.0% 25.0% 27.8% 35.3% 40.0% 0.0% 42.9% Foreign direct investment* 33.3% 0.0% 16.0% 0.0% 0.0% 5.6% 0.0% 20.0% 0.0% 42.9% Education 0.0% 25.0% 40.0% 50.0% 25.0% 47.2% 70.6% 60.0% 50.0% 14.3% Energy 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/ reform 0.0% 50.0% 12.0% 25.0% 0.0% 16.7% 0.0% 0.0% 16.7% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 4.0% 0.0% 25.0% 0.0% 0.0% 20.0% 16.7% 0.0% Agricultural development 66.7% 50.0% 24.0% 50.0% 75.0% 22.2% 17.6% 40.0% 16.7% 42.9% Job creation/employment 66.7% 50.0% 68.0% 75.0% 25.0% 75.0% 70.6% 60.0% 66.7% 42.9% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 4.0% 0.0% 0.0% 2.8% 5.9% 0.0% 16.7% 0.0% Food security 0.0% 0.0% 12.0% 0.0% 0.0% 2.8% 5.9% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 80 The World Bank Group OECS Country Survey 2014 A. General Issues facing XXXX (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Energy 0.0% 0.0% 24.0% 0.0% 0.0% 21.2% 11.8% 0.0% 16.7% 14.3% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption* 0.0% 50.0% 4.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 33.3% 0.0% 4.0% 25.0% 0.0% 6.1% 11.8% 0.0% 0.0% 0.0% Foreign direct investment 33.3% 75.0% 60.0% 25.0% 60.0% 36.4% 23.5% 40.0% 50.0% 57.1% Urban development 0.0% 0.0% 0.0% 0.0% 20.0% 3.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education 33.3% 25.0% 24.0% 25.0% 20.0% 24.2% 47.1% 40.0% 33.3% 28.6% Information and communications 0.0% 0.0% 8.0% 0.0% 0.0% 15.2% 17.6% 20.0% 0.0% 0.0% technology Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Trade and exports 0.0% 0.0% 32.0% 0.0% 20.0% 36.4% 11.8% 0.0% 50.0% 14.3% Public sector governance/ reform 33.3% 25.0% 32.0% 75.0% 20.0% 36.4% 23.5% 20.0% 0.0% 0.0% Domestic private sector development 33.3% 25.0% 32.0% 25.0% 40.0% 39.4% 35.3% 60.0% 33.3% 71.4% Job creation/employment 66.7% 25.0% 36.0% 50.0% 60.0% 39.4% 47.1% 60.0% 16.7% 42.9% Agricultural development 66.7% 75.0% 28.0% 50.0% 40.0% 30.3% 52.9% 40.0% 66.7% 42.9% Food security 0.0% 0.0% 4.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport* 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management* 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 28.6% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% *Significantly different between stakeholder groups 81 The World Bank Group OECS Country Survey 2014 A. General Issues facing XXXX (continued) When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Better employment opportunities for 0.0% 25.0% 20.8% 50.0% 60.0% 38.7% 53.8% 40.0% 40.0% 42.9% young people Better employment opportunities for 0.0% 0.0% 4.2% 0.0% 0.0% 3.2% 7.7% 0.0% 0.0% 0.0% women Greater access to micro-finance for the 33.3% 0.0% 16.7% 25.0% 0.0% 12.9% 7.7% 0.0% 0.0% 0.0% poor Greater voice and participation for citizens to help ensure greater 0.0% 25.0% 12.5% 0.0% 20.0% 12.9% 15.4% 0.0% 0.0% 0.0% accountability Greater access to health and nutrition 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 60.0% 0.0% for citizens* Better entrepreneurial opportunities 33.3% 25.0% 20.8% 25.0% 20.0% 32.3% 23.1% 60.0% 20.0% 28.6% A growing middle class 33.3% 0.0% 20.8% 0.0% 20.0% 22.6% 15.4% 40.0% 20.0% 0.0% Better opportunity for the poor who 33.3% 0.0% 12.5% 0.0% 20.0% 3.2% 7.7% 0.0% 0.0% 14.3% live in rural areas Better opportunity for the poor who 33.3% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 14.3% live in urban areas* Consistent economic growth* 0.0% 75.0% 20.8% 0.0% 20.0% 35.5% 7.7% 20.0% 0.0% 57.1% More reliable social safety net 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Greater equity of fiscal policy 0.0% 0.0% 8.3% 0.0% 0.0% 6.5% 7.7% 0.0% 0.0% 0.0% Education and training that better 33.3% 50.0% 50.0% 100.0% 20.0% 25.8% 53.8% 20.0% 60.0% 42.9% ensure job opportunity Better quality public services 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 82 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in XXXX? (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank (WB/BM) 3 9.00 1.00 4 9.00 .82 24 5.67 2.75 4 6.75 3.40 5 7.60 1.14 36 5.72 2.19 17 6.41 2.74 5 6.60 1.14 7 6.57 2.15 7 7.00 3.16 Caribbean Development Bank 3 8.67 1.15 4 9.00 .82 23 6.65 2.37 4 6.25 1.71 5 7.80 1.10 36 6.58 1.83 17 6.76 2.75 5 6.80 1.79 7 7.29 1.50 7 8.00 2.00 (CDB) European Caribbean Central 3 6.00 3.61 4 8.50 1.29 21 4.67 3.38 4 6.75 3.95 4 6.75 2.63 33 6.36 2.90 17 6.29 3.18 4 4.25 3.59 7 6.71 2.21 7 7.29 2.81 Bank (ECCB) Organization of Eastern 3 7.67 4.04 4 9.25 .96 24 7.83 1.97 4 7.00 1.15 4 9.25 .96 36 7.42 1.75 17 8.18 1.70 5 8.40 .89 7 8.29 1.38 7 8.14 2.27 Caribbean States (OECS) International Monetary Fund 3 8.67 1.53 4 9.00 .82 23 6.13 1.98 4 7.50 2.08 5 7.00 1.41 36 6.83 1.98 17 6.88 1.93 5 6.40 1.95 7 7.86 1.68 7 6.57 2.99 (IMF) Inter-American Development 3 6.33 4.04 4 7.00 4.08 24 4.67 2.94 4 3.75 2.99 5 4.20 1.79 36 4.86 2.42 17 5.47 2.50 5 4.40 1.52 7 5.57 2.37 7 5.00 3.65 Bank (IDB) Overall, please rate your impression of the effectiveness of these organizations in XXXX. (1-Not effective at all, 10-Extremely effective) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank (WB/BM) 3 7.00 2.00 4 6.00 2.16 19 6.26 1.69 4 7.25 2.22 5 5.00 .71 27 5.70 1.54 14 5.50 2.10 5 5.80 .84 5 6.20 2.39 7 5.57 1.81 Caribbean Development Bank 3 7.00 2.00 4 6.00 1.41 22 7.32 2.19 4 6.50 1.73 5 6.20 1.30 32 6.31 1.51 15 6.73 2.12 5 6.20 1.64 6 6.50 2.43 7 6.71 1.38 (CDB) European Caribbean Central 2 6.00 4.24 3 6.00 1.00 14 6.79 2.55 4 4.75 3.30 4 5.25 2.63 27 6.26 1.83 14 5.21 2.46 2 7.50 2.12 6 6.00 2.19 7 6.29 2.69 Bank (ECCB) Organization of Eastern 3 8.33 1.15 4 7.25 .96 23 7.35 1.90 4 7.00 2.16 4 6.75 2.87 33 6.39 1.78 17 6.35 2.29 5 6.20 1.48 7 6.57 2.23 7 6.00 2.71 Caribbean States (OECS) International Monetary Fund 3 7.00 2.65 4 3.50 2.38 20 6.50 2.19 4 7.00 .82 5 6.00 1.87 32 6.16 1.42 17 4.88 2.12 4 6.50 .58 6 6.50 2.43 7 4.57 2.51 (IMF)* Inter-American Development 1 4.00 0 3 4.67 1.15 14 5.50 1.91 2 5.50 3.54 5 3.40 1.67 23 4.83 1.64 13 4.62 1.89 3 6.33 .58 6 5.67 2.07 6 3.67 2.50 Bank (IDB) *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group's staff is well prepared to help XXXX solve its 3 5.67 2.08 3 5.00 2.65 15 7.27 1.83 4 8.50 1.73 2 6.00 1.41 22 6.36 1.76 8 5.25 2.60 3 6.33 1.53 5 6.80 2.59 4 6.00 .82 most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 83 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in XXXX, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Social protection* 33.3% 25.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/ reform 33.3% 50.0% 28.0% 50.0% 0.0% 31.4% 25.0% 60.0% 33.3% 28.6% Transport 0.0% 0.0% 4.0% 0.0% 0.0% 2.9% 18.8% 0.0% 0.0% 0.0% Poverty reduction 0.0% 0.0% 32.0% 25.0% 20.0% 20.0% 25.0% 0.0% 0.0% 28.6% Global/regional integration* 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% Crime and violence* 33.3% 0.0% 0.0% 0.0% 40.0% 2.9% 6.3% 0.0% 16.7% 0.0% Domestic private sector development 0.0% 75.0% 20.0% 0.0% 0.0% 28.6% 12.5% 20.0% 33.3% 42.9% Rural development 0.0% 0.0% 12.0% 25.0% 40.0% 5.7% 18.8% 0.0% 0.0% 0.0% Foreign direct investment 33.3% 0.0% 8.0% 0.0% 0.0% 17.1% 12.5% 0.0% 0.0% 28.6% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 0.0% 0.0% 0.0% 0.0% 20.0% 22.9% 0.0% 0.0% 16.7% 14.3% Job creation/employment 33.3% 25.0% 28.0% 25.0% 20.0% 34.3% 31.3% 80.0% 33.3% 14.3% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 8.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 33.3% 0.0% 32.0% 25.0% 40.0% 17.1% 0.0% 0.0% 33.3% 14.3% Education* 33.3% 0.0% 16.0% 25.0% 40.0% 20.0% 68.8% 40.0% 83.3% 28.6% Food security 0.0% 0.0% 12.0% 25.0% 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 33.3% 25.0% 24.0% 50.0% 60.0% 34.3% 37.5% 20.0% 33.3% 42.9% Trade and exports 0.0% 25.0% 12.0% 0.0% 20.0% 8.6% 12.5% 40.0% 0.0% 14.3% Economic growth 0.0% 25.0% 44.0% 0.0% 0.0% 22.9% 0.0% 40.0% 16.7% 14.3% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 25.0% 4.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 6.3% 0.0% 0.0% 14.3% Anti corruption 0.0% 25.0% 0.0% 0.0% 0.0% 8.6% 6.3% 0.0% 0.0% 0.0% Information and communications 33.3% 0.0% 0.0% 0.0% 0.0% 2.9% 6.3% 0.0% 0.0% 0.0% technology Disaster management* 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% *Significantly different between stakeholder groups 84 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in XXXX? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Greatest Value President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Convening/Facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% Data 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% Policy advice, studies, analyses 0.0% 0.0% 24.0% 50.0% 20.0% 12.9% 13.3% 0.0% 40.0% 14.3% Financial resources 66.7% 50.0% 44.0% 50.0% 40.0% 54.8% 33.3% 80.0% 20.0% 57.1% Capacity development 33.3% 25.0% 16.0% 0.0% 0.0% 16.1% 33.3% 20.0% 20.0% 14.3% Technical assistance 0.0% 0.0% 8.0% 0.0% 40.0% 16.1% 6.7% 0.0% 0.0% 0.0% Mobilizing third party financial 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% resources Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 13.3% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 25.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups nd Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ 2 Greatest Value President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Convening/Facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% 6.7% 0.0% 0.0% 0.0% Data 0.0% 0.0% 4.2% 0.0% 25.0% 0.0% 6.7% 0.0% 0.0% 0.0% Policy advice, studies, analyses 33.3% 0.0% 8.3% 0.0% 75.0% 20.7% 13.3% 20.0% 0.0% 42.9% Financial resources 33.3% 25.0% 12.5% 50.0% 0.0% 17.2% 20.0% 0.0% 20.0% 14.3% Capacity development 0.0% 25.0% 16.7% 50.0% 0.0% 13.8% 26.7% 20.0% 0.0% 0.0% Technical assistance 0.0% 25.0% 37.5% 0.0% 0.0% 27.6% 20.0% 40.0% 20.0% 42.9% Mobilizing third party financial 33.3% 25.0% 4.2% 0.0% 0.0% 3.4% 0.0% 20.0% 20.0% 0.0% resources Donor coordination 0.0% 0.0% 16.7% 0.0% 0.0% 10.3% 6.7% 0.0% 40.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Convening/Facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% 6.7% 0.0% 0.0% 0.0% Data 0.0% 0.0% 4.2% 0.0% 25.0% 0.0% 6.7% 0.0% 0.0% 0.0% 85 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) How effective do the World Bank Group’s activities below support XXXX’s efforts to achieve development results? (1-Not effective at all, 10-Extremely effective) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Convening/Facilitating 3 7.00 1.73 3 5.67 2.52 10 7.20 1.87 3 8.33 .58 3 7.33 1.15 16 5.31 2.12 9 5.67 2.83 2 5.00 1.41 5 5.20 1.48 4 6.00 1.15 Data 3 7.33 2.08 3 6.67 3.21 11 7.09 2.07 4 7.75 1.26 3 7.33 2.08 20 6.05 2.09 8 6.00 2.45 2 6.00 1.41 4 5.25 1.26 4 7.00 1.15 Policy advice, studies, analyses 3 8.67 .58 3 5.33 2.08 14 7.79 1.37 4 8.50 1.29 3 7.00 1.00 22 6.50 2.09 9 6.78 2.33 4 6.50 1.73 5 6.40 1.34 4 8.00 1.41 Financial resources 2 8.00 2.83 3 8.00 2.00 14 7.79 2.19 4 8.50 1.29 3 7.00 2.00 21 6.19 1.63 11 7.00 1.84 5 6.80 1.92 5 6.80 1.79 4 8.00 .82 Technical assistance 3 7.67 2.08 3 8.00 2.00 13 7.69 1.80 4 8.25 .96 3 6.33 .58 22 6.64 1.62 10 6.40 2.55 4 5.75 1.26 5 6.40 1.52 5 7.60 1.14 Mobilizing third party financial 2 7.00 4.24 3 6.67 3.21 9 7.33 1.50 2 7.50 2.12 3 6.67 1.53 12 6.00 1.71 7 6.00 2.52 3 5.33 1.15 5 5.80 1.64 4 6.75 1.89 resources Donor coordination 3 6.67 2.31 3 6.00 3.61 10 7.10 1.79 3 7.33 1.53 3 7.33 1.15 13 6.31 1.75 8 6.13 2.53 3 5.67 1.53 5 6.00 1.87 4 7.50 .58 Linkage to non-Bank expertise 2 5.00 2.83 3 5.33 2.89 9 7.11 1.90 2 7.50 2.12 3 6.67 2.52 11 5.82 1.83 6 5.00 3.10 5 6.20 1.30 4 6.50 2.38 The World Bank Group can provide capacity building support in a number of ways in XXXX. To what degree would XXXX benefit, if capacity building were to support…? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Groups outside of government to help them more effectively 3 8.00 3.46 4 8.75 .96 22 8.14 1.67 3 8.67 2.31 5 7.60 3.05 34 7.68 1.85 16 8.00 2.53 4 8.75 1.26 7 7.14 1.35 7 7.86 1.07 engage and participate in development efforts The public sector, related to implementation of specific 3 8.67 1.53 4 8.00 1.41 23 9.00 1.04 4 9.00 1.41 5 7.40 1.14 35 7.77 1.80 16 7.31 2.57 5 7.20 1.10 7 7.57 1.27 6 8.17 .75 development projects on the ground The public sector, related to changing institutions 3 8.33 2.08 3 9.00 0.00 19 7.84 1.83 4 8.00 1.63 5 7.60 2.07 31 7.81 1.66 16 6.75 2.72 4 6.25 1.26 7 7.29 1.60 6 7.17 2.23 (organizations or sociopolitical conditions) How effective do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in XXXX? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t Know�) (1-Not effective at all, 10-Extremely effective) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other 2 6.50 2.12 4 6.00 2.45 13 7.38 1.61 3 8.67 1.15 3 7.00 1.73 16 5.75 1.69 10 5.70 2.50 5 5.80 1.48 5 7.40 1.14 4 6.00 1.41 organizational strengthening) Citizen engagement (incorporating citizens' voices 3 7.00 1.73 4 4.00 2.45 8 7.25 1.58 3 7.00 1.73 3 6.00 2.65 13 4.38 1.85 9 5.00 3.16 5 3.00 1.41 4 7.50 1.29 2 5.00 1.41 into development)* Policy design (for clarity and better incentives to achieve 3 8.33 .58 4 5.25 2.63 13 7.46 1.81 2 8.00 2.83 4 6.50 1.00 13 5.62 2.14 11 5.64 2.77 4 5.25 1.50 5 7.60 1.67 4 6.00 2.16 development goals) *Significantly different between stakeholder groups 86 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about how to improve capacity building in XXXX to help ensure better development results, looking forward, how important is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t Know�) (1-Not important at all, 10-Extremely important) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other 3 8.00 1.73 3 7.67 1.15 20 8.05 1.64 3 9.33 1.15 5 7.20 1.30 25 7.48 1.48 14 7.93 1.73 5 7.60 1.14 6 7.67 1.03 6 7.00 2.19 organizational strengthening) Citizen engagement (incorporating citizens' voices 3 9.00 0.00 3 8.00 1.00 20 7.95 1.99 4 8.50 1.91 4 8.00 .82 23 7.57 1.80 15 8.00 2.07 5 7.20 1.92 6 8.00 1.26 5 6.40 3.21 into development) Policy design (for clarity and better incentives to achieve 3 7.67 1.15 3 7.33 1.53 22 8.14 1.75 3 9.00 1.73 5 7.60 2.07 24 7.67 1.52 15 7.93 2.05 5 7.60 1.14 6 8.17 .98 6 7.33 2.16 development goals) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Staff too inaccessible 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 17.6% 20.0% 28.6% 14.3% Not exploring alternative policy options 33.3% 0.0% 0.0% 0.0% 0.0% 9.1% 5.9% 0.0% 14.3% 14.3% Not adequately sensitive to 0.0% 66.7% 12.5% 25.0% 0.0% 21.2% 17.6% 40.0% 14.3% 28.6% political/social realities in XXXX Not enough public disclosure of its 0.0% 0.0% 20.8% 50.0% 75.0% 54.5% 29.4% 40.0% 28.6% 57.1% work Arrogant in its approach 33.3% 0.0% 0.0% 0.0% 0.0% 3.0% 5.9% 0.0% 14.3% 0.0% Not aligned with country priorities 33.3% 33.3% 12.5% 0.0% 25.0% 3.0% 5.9% 0.0% 0.0% 0.0% The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group’s processes too 33.3% 0.0% 12.5% 0.0% 25.0% 6.1% 0.0% 0.0% 0.0% 14.3% complex Not willing to honestly criticize policies 0.0% 33.3% 4.2% 0.0% 0.0% 9.1% 5.9% 0.0% 0.0% 0.0% and reform efforts in the country Too influenced by developed 0.0% 0.0% 12.5% 0.0% 0.0% 21.2% 23.5% 80.0% 28.6% 0.0% countries* Imposing technocratic solutions 0.0% 0.0% 4.2% 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% without regard to political realities World Bank Group’s processes too 33.3% 0.0% 12.5% 25.0% 0.0% 3.0% 35.3% 0.0% 14.3% 42.9% slow* Too bureaucratic in its operational 0.0% 0.0% 4.2% 25.0% 0.0% 6.1% 11.8% 0.0% 0.0% 14.3% policies and procedures Not aligned with other donors’ work* 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not collaborating enough with non- 0.0% 66.7% 4.2% 50.0% 75.0% 21.2% 23.5% 0.0% 14.3% 14.3% state actors* Not client focused 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Don’t know* 0.0% 0.0% 45.8% 0.0% 0.0% 12.1% 5.9% 0.0% 14.3% 0.0% *Significantly different between stakeholder groups 87 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group instruments do you believe are the MOST effective in reducing poverty in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Capacity development 33.3% 75.0% 48.0% 25.0% 40.0% 61.8% 35.3% 100.0% 14.3% 28.6% Policy based lending / budget support 0.0% 25.0% 24.0% 75.0% 0.0% 11.8% 47.1% 0.0% 28.6% 57.1% to the Government* Knowledge products/services 33.3% 0.0% 16.0% 25.0% 0.0% 5.9% 11.8% 20.0% 14.3% 0.0% Investment lending 33.3% 75.0% 40.0% 50.0% 80.0% 52.9% 41.2% 80.0% 71.4% 57.1% Technical assistance 33.3% 25.0% 48.0% 25.0% 80.0% 38.2% 29.4% 0.0% 42.9% 28.6% Trust Fund management 33.3% 0.0% 4.0% 0.0% 0.0% 2.9% 5.9% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Don’t know 33.3% 0.0% 8.0% 0.0% 0.0% 11.8% 11.8% 0.0% 14.3% 14.3% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in XXXX? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 3 6.33 2.08 4 6.25 2.22 17 7.12 2.06 4 8.25 .96 5 4.60 2.07 25 6.52 1.66 11 6.18 2.86 5 6.60 1.52 5 5.20 2.28 6 7.50 1.05 development in XXXX The World Bank Group’s work is aligned with what I consider the 3 6.33 1.53 4 5.00 2.83 15 6.40 2.23 4 7.75 .50 5 4.40 1.52 24 5.67 1.93 10 5.60 3.03 3 7.00 1.00 5 5.00 1.58 6 6.00 2.37 development priorities for XXXX The World Bank Group supports XXXX’s efforts to reduce social 3 6.00 2.00 4 4.75 3.10 11 6.73 1.49 3 7.33 2.08 5 5.20 2.17 21 5.76 1.70 10 5.20 2.39 2 6.50 .71 5 6.20 2.49 5 5.80 1.30 exclusion The World Bank Group supports programs and strategies that are 3 5.33 3.51 4 4.75 2.36 16 7.00 1.86 4 7.75 2.06 5 4.20 1.64 25 5.68 1.80 11 6.00 2.57 4 6.00 2.16 5 4.60 2.41 5 6.60 1.67 realistic for XXXX The World Bank Group treats clients and stakeholders in XXXX 3 6.00 3.00 4 5.75 2.50 14 7.00 2.18 4 8.25 1.71 2 4.00 2.83 21 5.95 2.06 9 5.33 2.83 4 7.25 .50 5 5.80 2.28 6 6.83 .75 with respect The World Bank Group is an organization that does not 3 6.00 1.00 4 6.75 2.63 12 7.33 2.15 4 9.50 .58 2 5.50 3.54 21 7.24 2.39 12 7.08 2.68 5 8.00 2.55 5 4.20 3.11 5 7.80 .84 represent a particular ideological perspective in XXXX The World Bank Group is an organization that is not overly 3 5.33 1.53 4 5.75 2.06 14 5.14 3.32 4 8.75 .96 4 3.50 1.91 22 5.55 2.48 12 5.17 2.21 5 6.00 3.08 4 3.00 2.16 6 6.17 2.04 influenced by any particular country The World Bank Group respects the positions, views and 3 6.33 2.31 4 7.00 2.71 10 7.10 1.45 4 8.50 1.00 2 5.00 2.83 23 5.83 2.04 10 5.30 2.63 4 6.50 1.73 5 5.00 2.12 6 6.33 2.58 demands of the government of XXXX The World Bank Group listens and takes into account your 3 5.67 3.06 4 4.50 2.08 13 7.00 2.48 4 8.00 1.41 3 3.67 2.89 25 5.04 2.13 11 4.91 2.98 5 4.00 2.24 5 5.00 2.55 5 7.20 2.17 views* *Significantly different between stakeholder groups 88 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When considering the national development needs in XXXX, to what extent does the combination of financial, knowledge and convening 3 7.67 1.53 4 5.25 2.63 15 7.00 1.96 4 7.50 1.29 4 4.75 2.36 17 6.06 1.89 8 5.13 2.42 4 6.50 .58 5 5.20 1.30 4 6.75 1.26 services that the World Bank Group currently provides in XXXX meet the national development needs of XXXX (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in XXXX? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness 3 7.33 .58 4 5.00 2.83 15 6.87 2.42 3 8.33 .58 4 6.00 1.41 17 5.41 1.94 9 6.11 3.06 4 6.00 1.83 6 5.17 1.60 5 7.00 .71 Flexibility (in terms of the World Bank Group’s products and 3 6.00 2.00 4 5.00 2.16 13 6.23 2.01 2 8.50 2.12 4 5.25 1.26 21 5.14 1.62 9 5.11 2.85 4 5.25 1.71 6 5.17 1.72 5 6.00 1.22 services) Flexibility (in terms of changing 3 6.00 1.73 4 4.75 2.50 16 6.75 1.95 3 8.00 1.73 4 5.25 1.89 21 4.81 1.40 11 4.64 2.50 4 5.25 2.06 6 5.33 1.51 5 6.40 1.52 country circumstances)* Being inclusive 3 6.67 1.53 4 4.50 3.11 13 6.15 1.91 2 9.00 1.41 4 4.75 1.50 18 5.56 1.42 11 5.09 2.43 4 6.50 1.29 5 5.40 1.67 6 5.17 1.94 Openness 3 7.33 .58 4 5.50 1.91 13 6.54 2.18 2 9.00 0.00 4 8.50 1.73 19 6.26 2.05 10 5.30 2.41 5 7.20 1.30 6 5.33 2.66 6 6.17 1.83 Staff accessibility 3 6.33 1.53 4 5.50 2.38 11 6.45 2.42 2 9.50 .71 2 5.00 0.00 16 5.56 2.31 11 4.36 2.25 5 5.40 3.13 6 4.83 2.48 5 5.80 1.64 Straightforwardness and 3 8.33 1.15 4 5.50 2.89 15 7.13 2.20 3 9.00 1.00 2 7.00 0.00 18 6.61 1.72 11 6.27 2.76 5 6.20 .84 5 4.40 2.61 5 7.80 .45 honesty Ease of access to the people at the World Bank Group who are 3 8.00 2.65 4 5.25 2.63 13 6.46 2.07 2 9.50 .71 2 6.50 .71 14 5.21 2.33 8 3.63 1.85 4 4.50 3.00 5 5.20 2.17 6 5.83 2.71 making decisions important to my work* Collaboration with groups 3 7.67 1.53 4 4.75 3.30 9 6.67 1.32 3 7.67 2.08 3 4.67 1.53 19 5.11 2.08 12 5.25 1.91 5 4.40 2.79 6 5.50 1.97 5 6.60 .89 outside of the Government Collaboration with the 3 8.67 .58 4 6.75 1.89 16 7.81 1.22 4 8.75 1.50 4 8.50 1.00 22 7.45 1.47 13 7.38 2.02 4 8.50 1.29 6 6.67 2.07 7 7.71 1.89 Government Collaboration with other donors 3 7.67 1.53 3 6.67 2.52 11 7.45 1.29 3 9.00 1.00 2 7.50 .71 12 6.42 1.51 8 6.63 2.00 3 7.67 .58 4 8.25 1.71 5 7.00 1.22 The speed in which it gets things 3 7.00 1.73 4 5.00 2.94 14 5.64 2.17 4 8.00 1.41 4 5.00 1.41 16 5.31 1.66 9 4.56 2.19 3 6.33 1.53 5 4.80 2.39 6 5.00 1.55 accomplished on the ground Being a long-term partner 3 8.33 1.15 4 8.00 1.15 16 8.06 1.39 4 9.75 .50 4 8.25 2.36 22 6.91 1.82 11 7.09 2.39 5 7.00 1.22 6 6.50 2.88 6 8.67 .82 *Significantly different between stakeholder groups 89 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) To be a more effective development partner in XXXX, do you believe that the World Bank Group should have…? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other More local presence 66.7% 50.0% 70.8% 75.0% 100.0% 90.3% 92.9% 100.0% 83.3% 83.3% The current level of local presence is 33.3% 25.0% 16.7% 25.0% 0.0% 3.2% 0.0% 0.0% 16.7% 16.7% adequate Don't know 0.0% 25.0% 12.5% 0.0% 0.0% 6.5% 7.1% 0.0% 0.0% 0.0% When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other The World Bank Group does not do 0.0% 0.0% 12.0% 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% adequate follow through/follow-up There is not an adequate level of 0.0% 25.0% 44.0% 25.0% 80.0% 71.9% 41.2% 80.0% 20.0% 57.1% citizen/civil society participation* The World Bank Group is not sensitive enough to political/social realities on 0.0% 75.0% 16.0% 50.0% 20.0% 18.8% 52.9% 20.0% 40.0% 42.9% the ground Lack of/inadequate levels of capacity in 66.7% 25.0% 40.0% 75.0% 20.0% 12.5% 17.6% 0.0% 20.0% 42.9% Government* Poor donor coordination 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 5.9% 0.0% 20.0% 0.0% The World Bank Group works too 33.3% 0.0% 4.0% 0.0% 0.0% 9.4% 0.0% 20.0% 0.0% 14.3% slowly The Government works inefficiently 33.3% 50.0% 16.0% 50.0% 0.0% 31.3% 29.4% 60.0% 40.0% 14.3% Political pressures and obstacles 33.3% 25.0% 24.0% 0.0% 60.0% 15.6% 17.6% 0.0% 20.0% 0.0% Reforms are not well thought out in 33.3% 0.0% 24.0% 0.0% 20.0% 15.6% 23.5% 20.0% 40.0% 14.3% light of country challenges Other 0.0% 0.0% 4.0% 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 90 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in XXXX? (1-Not important at all, 10-Very important) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption* 3 7.33 1.53 4 9.75 .50 21 7.95 2.33 3 8.33 2.08 5 8.80 1.79 32 6.22 3.08 17 7.00 2.85 5 4.60 2.51 6 8.33 2.25 7 6.57 2.70 Information and 3 7.00 1.00 4 8.25 .96 23 7.43 2.25 4 8.75 .50 5 8.80 1.10 32 7.09 1.87 17 7.82 2.72 5 6.60 3.36 6 7.00 1.79 7 8.14 1.68 communications technology Transport 3 7.67 1.53 3 6.67 1.53 22 7.73 2.25 3 5.33 3.79 5 8.00 1.87 32 6.41 2.18 17 8.35 2.26 5 5.80 2.95 5 7.80 1.30 7 7.86 1.68 Crime and violence 3 6.00 3.00 4 8.25 1.71 21 6.62 2.87 4 5.25 3.30 4 7.00 2.58 32 5.34 2.19 16 6.75 2.65 5 5.20 2.86 6 6.83 2.48 7 5.71 2.98 Law and justice 2 3.50 3.54 4 7.50 2.65 20 5.95 2.63 4 5.50 1.29 4 8.00 1.41 32 5.09 2.22 17 7.12 2.06 5 4.60 2.97 6 6.50 2.07 7 5.86 3.08 Urban development 3 7.00 1.00 4 7.25 2.87 22 6.64 1.97 4 8.25 .96 5 8.00 1.87 32 6.44 1.81 17 7.82 2.16 5 5.60 3.13 7 7.57 1.51 7 7.43 2.23 Environmental sustainability 3 6.33 2.08 4 8.25 .50 23 7.57 2.13 4 7.75 2.06 5 8.40 .89 32 7.06 1.64 17 7.76 2.11 5 6.60 3.36 5 7.00 1.87 7 7.86 1.68 Regulatory framework 3 8.67 1.53 4 7.75 1.26 23 7.57 2.02 4 7.00 1.41 4 8.00 1.41 33 6.94 1.56 17 6.94 2.25 5 5.20 3.19 6 6.33 1.75 6 5.83 2.64 Communicable/non- 3 5.33 2.89 4 9.00 .82 22 6.55 2.54 4 7.50 2.08 5 7.20 2.49 31 6.16 1.79 17 7.71 2.34 5 7.00 .71 6 6.67 2.34 7 6.00 2.45 communicable diseases Poverty reduction 3 8.33 1.53 4 9.25 .50 24 8.71 1.55 4 9.50 1.00 5 9.40 .89 34 8.18 1.47 17 8.35 1.66 4 8.25 .96 6 7.17 2.32 7 8.14 1.68 Gender equity 3 6.00 2.00 4 6.75 .96 22 5.95 2.36 4 6.25 3.86 5 8.00 1.58 32 5.44 2.14 16 7.88 1.59 5 6.00 3.16 6 6.83 1.60 6 6.00 2.45 Domestic private sector 3 9.00 1.00 4 8.25 1.71 25 7.92 1.78 4 8.25 1.71 4 7.75 2.87 32 7.53 1.97 16 8.44 1.59 5 7.60 1.52 7 8.00 1.53 7 7.43 2.94 development Foreign direct investment 3 9.00 1.00 4 8.50 1.29 24 8.21 2.04 4 9.25 .96 5 9.20 .84 32 7.97 1.51 17 7.76 1.82 5 7.20 2.39 5 8.80 1.30 7 7.14 2.67 Water and sanitation 3 6.67 1.53 3 7.00 1.00 24 6.17 2.48 4 7.00 2.00 5 6.80 2.28 32 5.44 1.90 17 7.29 2.05 5 4.60 2.97 6 6.50 2.35 7 6.29 1.11 Trade and exports 3 8.33 1.53 4 7.50 1.00 24 7.75 1.70 4 6.75 .96 5 9.00 1.22 32 7.09 2.01 17 8.18 1.91 5 6.40 2.70 7 8.00 1.91 7 7.00 2.94 Economic growth 3 9.33 1.15 4 8.75 1.89 23 9.04 1.43 4 9.25 .96 5 9.60 .55 34 8.56 1.19 16 8.63 2.00 4 8.00 1.41 6 8.83 1.17 7 9.14 1.21 Energy 3 8.33 1.15 4 8.00 2.00 22 7.73 2.03 4 8.00 1.63 5 7.40 1.95 33 7.18 2.34 17 7.71 2.85 5 5.20 2.95 6 8.00 2.10 7 8.43 1.13 Disaster management 3 6.67 2.08 4 7.50 1.91 22 6.73 2.51 4 7.25 2.99 5 7.40 2.07 32 6.00 2.14 17 7.41 2.67 5 5.60 2.61 7 8.00 1.91 7 6.71 3.15 Public sector governance/ reform 3 8.67 .58 4 9.00 1.41 22 7.95 1.46 4 8.75 1.50 5 7.80 2.28 31 7.61 1.48 17 7.88 1.65 5 8.00 1.41 7 8.57 1.90 7 7.57 1.72 Job creation/employment 3 8.00 1.73 4 8.50 1.29 25 8.68 1.75 4 9.00 1.41 5 9.40 .89 33 7.76 1.71 17 8.35 1.58 4 7.00 3.37 6 8.17 2.32 7 7.86 1.21 Financial markets 3 9.00 1.73 3 6.33 .58 19 7.63 2.09 4 6.75 2.99 5 8.60 2.07 32 6.47 1.95 16 7.69 2.39 5 6.00 1.87 6 7.33 1.97 7 6.29 2.81 Equality of opportunity 3 5.67 3.51 4 7.50 1.29 21 6.81 2.09 4 6.75 2.99 5 6.80 2.39 32 5.53 2.03 16 7.63 1.86 5 5.60 2.79 5 6.80 1.64 7 6.00 1.63 Health 3 6.00 3.61 4 8.25 1.50 23 7.26 2.24 4 7.50 2.08 5 8.80 1.30 34 6.68 2.06 17 8.24 1.52 5 7.80 1.64 6 7.33 1.03 7 6.71 2.36 Rural development 3 8.00 2.00 4 8.00 1.41 23 7.96 1.80 4 9.25 .96 5 8.00 2.35 32 7.28 1.80 17 7.71 2.14 5 6.00 3.08 6 7.50 1.97 6 7.67 1.21 Global/regional integration 3 7.67 2.08 4 7.50 2.08 23 6.22 2.43 4 7.75 1.71 5 7.40 1.14 32 6.47 2.23 17 7.12 2.12 5 7.40 1.82 7 6.86 2.91 7 6.00 2.24 Food security 3 7.33 .58 4 8.75 1.26 24 7.58 2.06 4 8.25 1.71 5 7.00 2.74 30 6.40 2.01 17 8.18 2.01 5 6.60 2.30 7 7.86 1.35 7 7.71 1.25 Education 3 8.00 1.00 4 8.25 1.71 24 7.96 1.97 3 7.00 3.61 5 9.00 1.00 33 7.18 1.84 17 8.82 1.74 5 7.20 2.49 5 8.80 1.30 7 8.14 2.41 Social protection 3 8.00 1.00 4 7.25 2.06 24 6.96 2.03 4 7.25 1.89 5 6.80 1.92 33 5.91 1.91 17 7.47 1.77 5 5.20 2.39 6 7.50 2.59 7 5.86 2.04 Climate change 3 7.67 1.53 4 8.75 1.89 24 7.25 2.36 3 7.00 3.61 4 6.00 2.71 33 5.64 2.41 17 6.53 2.90 5 5.00 3.81 7 8.00 1.63 7 6.71 2.06 Agricultural development 3 8.33 2.08 4 8.75 .96 24 8.79 1.61 3 7.00 3.61 4 9.00 .82 34 8.03 1.51 17 9.00 1.77 5 7.20 3.49 7 9.14 1.21 7 8.86 1.21 Natural resource management 3 7.00 3.61 3 7.67 2.52 20 6.90 2.61 4 6.75 3.95 5 7.00 2.35 30 6.13 2.69 17 6.18 3.00 5 2.80 2.68 7 7.00 2.31 7 5.86 1.46 *Significantly different between stakeholder groups 91 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in XXXX? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 3 6.67 .58 4 5.00 2.58 7 6.86 1.57 1 8.00 3 7.00 0.00 4 3.75 1.89 5 5.60 3.21 4 6.25 .96 3 5.33 2.89 Information and 3 7.00 1.73 4 5.75 2.99 7 6.57 1.40 2 7.50 .71 4 8.50 .58 11 4.73 2.10 7 6.71 1.50 2 7.00 1.41 4 6.75 1.26 4 7.50 1.29 communications technology* Transport 2 7.50 .71 4 5.00 2.45 6 6.83 1.47 2 8.00 0.00 2 8.00 1.41 10 4.50 1.84 7 7.14 2.12 1 8.00 4 6.50 1.73 4 6.25 3.40 Crime and violence* 2 6.00 2.83 3 4.00 2.00 5 6.00 1.87 1 8.00 6 2.67 .82 3 2.67 2.08 4 6.00 .82 2 4.00 2.83 Law and justice 1 9.00 3 4.33 2.08 6 5.83 1.60 1 8.00 6 3.83 1.83 4 4.00 3.16 1 5.00 4 5.50 .58 2 5.00 4.24 Urban development 2 6.00 1.41 4 4.50 2.65 8 6.38 1.30 2 7.50 .71 2 7.00 0.00 11 4.82 1.94 7 5.57 2.76 1 5.00 3 6.00 1.73 2 4.00 2.83 Environmental sustainability 2 5.50 3.54 4 5.25 2.50 7 7.57 .79 2 7.50 .71 2 7.00 1.41 13 5.23 1.96 6 6.00 2.10 2 7.00 1.41 3 7.00 2.00 2 6.00 1.41 Regulatory framework 2 8.50 .71 4 4.25 2.22 9 6.67 1.66 2 8.00 1.41 1 7.00 14 6.00 2.22 6 5.50 1.97 3 7.00 1.00 3 5.33 .58 2 3.50 2.12 Communicable/non- 4 5.00 2.58 6 6.83 1.47 1 7.00 3 8.67 .58 8 4.75 2.87 9 6.78 2.28 1 7.00 4 6.50 1.73 4 6.00 3.16 communicable diseases Poverty reduction 3 7.67 1.15 4 4.25 2.99 11 7.27 1.79 1 7.00 3 8.33 1.53 16 5.44 2.63 8 5.63 2.26 2 8.00 1.41 3 6.33 2.31 3 4.33 2.52 Gender equity* 2 7.00 1.41 4 4.75 2.22 8 6.63 1.19 1 7.00 3 8.00 1.00 7 4.14 2.27 8 5.75 1.75 2 8.50 .71 4 6.50 1.29 4 4.50 1.91 Domestic private sector 2 6.00 2.83 4 4.25 2.22 6 7.17 .98 1 8.00 3 7.67 1.53 15 4.60 2.10 8 4.63 1.60 2 7.50 .71 4 6.25 1.26 4 4.50 1.73 development* Foreign direct investment 2 6.50 .71 4 4.50 2.08 8 6.38 .92 1 6.00 4 7.00 .82 15 5.47 2.45 4 4.50 2.38 2 8.00 1.41 3 6.67 1.53 2 3.50 2.12 Water and sanitation 2 7.00 2.83 4 4.00 3.16 8 6.50 1.07 2 7.50 .71 3 7.33 .58 10 5.00 2.71 5 5.80 2.39 4 6.75 1.50 2 3.00 1.41 Trade and exports 2 7.00 1.41 4 4.75 1.71 7 6.86 .69 1 8.00 3 6.67 1.53 13 4.77 2.01 4 4.25 2.75 2 6.00 1.41 3 6.00 1.00 2 5.50 .71 Economic growth 3 7.00 1.00 4 5.00 2.16 9 7.00 1.00 2 8.50 .71 4 6.75 1.50 17 5.06 1.95 7 6.29 2.93 2 6.50 3.54 5 6.80 1.64 4 7.00 1.83 Energy* 2 6.00 1.41 4 3.75 1.50 7 7.14 1.35 3 6.67 2.08 12 4.00 1.60 5 5.40 3.05 1 1.00 4 7.00 1.63 2 3.00 2.83 Disaster management 2 7.50 .71 4 5.50 3.00 7 7.00 1.63 2 8.50 .71 4 6.75 1.50 9 4.44 2.24 7 6.14 2.34 3 5.67 4.04 5 7.20 1.64 4 6.75 2.06 Public sector governance/ reform 3 7.67 .58 4 5.00 2.58 10 7.30 1.57 3 8.33 1.15 3 6.00 1.00 16 5.88 2.39 8 5.63 2.50 4 8.00 2.16 4 7.25 2.06 2 7.00 1.41 Job creation/employment 3 6.67 2.52 4 4.50 2.08 10 6.30 1.49 2 7.00 1.41 4 5.75 2.75 14 5.43 2.21 10 4.80 2.25 2 6.50 .71 4 6.25 1.89 4 5.00 .82 Financial markets 2 6.50 .71 4 5.25 1.89 9 6.11 2.03 1 9.00 3 7.67 1.15 11 5.45 2.25 6 4.00 1.79 2 7.50 .71 4 6.00 1.83 4 4.75 1.50 Equality of opportunity 1 7.00 4 4.75 2.36 6 6.00 1.41 2 6.50 .71 6 4.83 2.40 6 4.17 1.83 2 4.00 2.83 3 6.33 1.53 4 5.25 .96 Health 1 9.00 4 5.00 2.94 6 6.67 1.03 1 6.00 4 8.00 .82 12 5.75 2.14 9 6.44 2.51 1 5.00 5 7.20 1.79 4 6.75 2.06 Rural development 2 7.00 4.24 3 4.00 1.73 8 6.38 .92 1 8.00 2 7.50 .71 13 5.23 2.39 5 4.40 2.61 2 7.00 1.41 4 6.00 1.15 3 6.00 1.00 Global/regional integration 2 7.00 2.83 4 4.50 2.38 6 6.17 1.17 1 8.00 4 7.00 .82 14 5.29 1.73 4 3.75 2.22 3 6.67 2.08 3 6.00 1.00 2 4.50 .71 Food security 2 6.50 2.12 4 3.50 1.73 6 6.17 1.72 1 8.00 2 5.00 0.00 11 4.82 1.78 6 5.83 1.94 3 5.67 1.15 2 5.00 0.00 Education 1 8.00 4 5.25 3.86 9 7.44 1.13 2 7.50 .71 3 8.67 1.15 15 6.00 1.89 9 6.78 2.22 3 6.33 .58 5 7.60 1.67 3 8.00 1.73 Social protection* 3 8.00 1.00 4 5.00 1.63 8 6.50 1.07 1 8.00 3 7.67 .58 7 5.00 1.63 5 5.00 1.87 3 5.33 .58 2 5.50 .71 Climate change 2 7.00 2.83 3 7.33 1.53 7 7.43 .98 1 9.00 3 7.00 1.00 11 5.09 2.02 8 6.38 2.07 2 4.50 4.95 4 5.75 .96 4 7.75 1.89 Agricultural development 2 5.50 4.95 4 4.00 1.83 6 7.17 .98 1 8.00 3 5.67 3.06 14 5.71 2.16 6 5.17 2.48 1 5.00 3 7.00 2.00 2 3.00 2.83 Natural resource management* 2 5.50 3.54 3 5.00 2.00 6 6.67 1.63 3 6.67 1.15 6 3.33 2.25 2 2.00 0.00 1 1.00 4 6.25 1.26 3 4.33 2.89 *Significantly different between stakeholder groups 92 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results (continued) Where are the World Bank Group’s decisions made primarily that support the program in XXXX? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other At the Headquarters 33.3% 75.0% 30.8% 75.0% 100.0% 44.1% 52.9% 80.0% 71.4% 71.4% (in Washington D.C.) In the country 33.3% 0.0% 7.7% 25.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% Don't know 33.3% 25.0% 61.5% 0.0% 0.0% 52.9% 47.1% 20.0% 28.6% 28.6% Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 3 7.33 1.15 4 5.25 2.22 16 7.13 1.82 3 8.00 1.00 5 6.80 2.28 22 5.95 1.73 11 6.55 2.11 5 6.00 1.87 5 6.20 1.92 5 7.60 .89 achieve development results in XXXX? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in XXXX? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments meet the 3 7.00 1.00 4 5.75 2.06 14 5.86 2.03 3 7.33 .58 5 6.00 1.87 20 5.25 1.74 10 5.90 2.77 3 4.33 2.08 6 5.17 2.14 5 5.60 2.51 needs of XXXX The World Bank Group meets XXXX's needs for knowledge 3 6.67 2.31 4 4.50 2.65 13 5.62 2.02 3 8.00 1.00 5 6.40 2.07 20 5.50 2.06 13 6.23 2.09 4 5.50 1.73 6 5.67 2.16 5 6.20 1.30 services Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s internal evaluation mechanisms hold the 3 7.00 1.73 3 5.00 2.00 9 6.56 3.05 3 8.67 1.53 3 5.00 2.65 11 6.91 2.59 14 5.79 2.46 6 4.67 1.86 5 7.00 1.00 institution accountable for achieving results in XXXX? (1-To no degree at all, 10-To a very significant degree) 93 The World Bank Group OECS Country Survey 2014 D. The World Bank Group’s Knowledge How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Weekly 0.0% 25.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Monthly 33.3% 25.0% 4.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% A few times a year 33.3% 25.0% 20.0% 25.0% 20.0% 23.5% 29.4% 40.0% 42.9% 42.9% Rarely 33.3% 25.0% 28.0% 50.0% 60.0% 35.3% 47.1% 40.0% 42.9% 28.6% Never 0.0% 0.0% 48.0% 0.0% 20.0% 38.2% 23.5% 20.0% 14.3% 28.6% *Significantly different between stakeholder groups In XXXX, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 3 7.33 .58 4 5.50 2.65 12 6.42 1.73 2 7.50 .71 4 6.50 1.00 16 5.94 1.98 11 5.91 2.17 3 5.00 1.73 4 5.50 2.08 5 6.00 1.22 Are relevant to XXXX's 3 7.00 1.00 4 4.75 2.75 15 6.87 1.60 3 7.33 .58 5 6.80 2.28 22 5.64 2.28 11 6.00 2.14 4 5.50 1.73 4 6.25 2.22 4 6.75 1.26 development priorities Lead to practical solutions 3 6.00 2.65 4 5.00 2.58 13 6.54 1.39 3 7.00 1.00 4 7.25 .96 20 5.10 1.97 10 5.10 1.79 4 5.00 1.41 4 4.75 1.71 4 5.75 1.26 Are accessible (well written and 3 7.33 .58 4 4.75 3.30 13 6.15 1.86 3 7.33 2.08 5 5.40 1.95 19 5.42 2.29 12 5.92 2.27 4 6.25 .50 3 5.33 2.52 4 6.50 2.38 easy to understand) Enhance your knowledge and/or 3 6.33 2.89 4 5.25 3.20 14 6.00 2.25 3 8.33 1.53 5 6.80 1.30 22 5.77 2.69 13 5.85 2.23 4 6.25 .50 4 6.25 2.36 4 6.50 2.38 skills Are translated enough into local 3 8.33 .58 4 6.50 3.42 12 6.42 2.81 3 8.33 2.89 5 6.60 2.41 19 5.00 3.04 12 6.50 2.94 3 7.67 1.15 4 5.25 1.71 4 5.50 1.73 language Are adaptable to XXXX's specific development challenges and 3 7.00 1.73 4 5.25 2.75 14 5.93 2.02 3 6.67 .58 5 5.00 1.73 21 5.00 2.28 12 5.42 2.02 4 5.50 1.91 4 5.50 1.73 4 5.75 1.89 country circumstances Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 3 7.33 2.08 4 5.00 2.16 16 6.56 2.25 4 7.25 .96 5 7.00 2.55 26 5.65 1.85 14 5.79 1.67 4 5.75 2.06 5 6.00 1.58 3 6.33 .58 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World 3 7.00 2.65 4 6.00 2.94 16 7.38 1.67 4 8.75 1.89 4 7.00 2.16 22 6.82 1.94 11 6.64 1.69 4 7.00 1.15 6 8.83 .75 4 7.25 1.50 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 94 The World Bank Group OECS Country Survey 2014 D. The World Bank Group’s Knowledge (continued) Have you read/consulted the most recent LAC Flagship Report: Economic Mobility and the Rise of the Latin American Middle Class?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Yes 33.3% 75.0% 8.0% 0.0% 40.0% 8.6% 17.6% 0.0% 14.3% 14.3% No 66.7% 25.0% 92.0% 100.0% 60.0% 91.4% 82.4% 100.0% 85.7% 85.7% *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Academia/ Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Research institute/ Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Think tank Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe this Flagship Report raised substantive new information and 1 9.00 3 6.33 3.06 2 4.50 4.95 2 7.00 1.41 5 6.60 2.19 4 7.25 .96 2 6.00 0.00 1 6.00 insight that you were not aware of prior to reading? To what extent do you believe this Flagship Report provided 1 7.00 3 6.00 2.65 2 3.00 2.83 2 6.00 2.83 5 5.80 1.92 4 6.25 1.50 2 5.50 .71 2 4.00 4.24 you with useful information in terms of the work you do? (1-To no degree at all, 10-To a very significant degree) 95 The World Bank Group OECS Country Survey 2014 E. Working with the World Bank Group To what extent does each of the following aspect of the World Bank Group’s delivery work contribute to solving XXXX’s developmen t challenges? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Conceptualization (understanding and framing the 3 6.67 1.15 4 5.25 2.63 13 7.54 1.51 3 8.00 1.73 5 5.80 2.17 21 5.62 1.83 11 4.73 1.95 3 5.33 1.15 4 4.50 1.00 4 5.50 1.29 problem)* Design (appraising and 3 6.33 2.08 4 5.50 3.11 11 7.27 1.01 3 8.33 1.53 5 6.00 2.00 21 5.90 1.89 11 5.00 1.90 3 6.33 2.08 4 4.75 1.26 4 6.25 1.26 planning the solutions) Implementation (Executing, carrying out, monitoring, and 2 6.00 1.41 4 5.25 2.63 13 6.15 1.68 2 7.50 .71 5 6.00 2.12 20 5.85 2.11 13 5.38 1.89 5 6.00 1.22 4 4.75 2.06 4 7.25 .50 making appropriate adjustments) Evaluation (assessing the 2 7.50 .71 4 5.75 2.22 10 6.10 1.60 2 7.50 .71 5 6.60 2.70 19 5.89 2.18 13 5.62 2.02 4 6.25 1.71 4 5.00 2.16 4 7.00 .82 impact and results) *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Local Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group 3 6.00 1.00 4 5.50 3.11 11 6.27 2.15 3 9.00 1.00 4 7.50 2.65 15 4.73 2.46 11 3.91 2.12 3 7.00 2.00 3 5.00 2.65 5 3.80 1.64 disburses funds promptly* The World Bank Group effectively monitors and evaluates the 2 6.50 2.12 4 5.50 2.89 16 7.13 1.36 2 9.50 .71 5 6.60 2.07 27 6.74 1.77 12 6.25 2.26 5 6.60 1.14 6 6.83 1.83 7 5.43 1.90 projects and programs it supports The World Bank Group’s approvals and reviews are done 3 5.67 1.53 4 5.00 2.58 13 6.23 1.69 3 8.00 0.00 4 6.00 1.41 16 5.31 1.96 8 4.63 1.69 3 5.67 1.53 6 6.33 2.16 7 5.29 2.14 in a timely fashion The World Bank Group’s “Safeguard Policy� requirements 3 6.33 2.08 3 5.33 2.08 10 6.80 1.32 3 8.00 1.00 5 8.00 2.35 15 5.67 2.38 9 5.89 2.20 2 5.00 2.83 4 7.25 1.26 7 5.14 1.77 are reasonable The World Bank Group’s conditions on its lending are 3 5.67 1.53 4 5.00 2.16 12 6.25 1.48 3 8.00 1.00 5 7.00 1.22 22 5.27 2.23 12 5.83 2.25 3 5.33 2.89 4 6.25 .50 7 5.43 1.51 reasonable The World Bank Group takes 3 6.33 .58 4 5.00 2.94 10 6.40 1.65 2 8.50 .71 4 6.50 .58 14 4.93 1.54 8 4.75 1.75 2 4.00 2.83 4 6.50 1.91 7 4.71 1.98 decisions quickly in XXXX Working with the World Bank Group increases XXXX's 3 7.00 1.00 4 5.75 1.71 14 7.43 1.40 3 8.33 .58 5 7.20 1.48 26 6.85 1.69 14 6.64 2.17 5 7.60 1.67 6 7.83 1.47 7 6.14 2.04 institutional capacity The World Bank Group ensures consistency and continuity 2 5.50 .71 2 6.50 2.12 7 6.57 1.27 2 8.50 .71 1 8.00 12 5.50 1.83 3 4.67 2.52 2 6.50 2.12 3 8.33 1.15 3 5.00 2.00 through staff changes Where country systems are adequate, the World Bank Group 2 5.50 2.12 2 5.00 2.83 8 7.00 1.69 2 8.50 2.12 4 6.75 .96 12 5.67 1.44 7 6.29 2.29 2 6.50 2.12 4 8.00 1.41 5 6.80 1.79 makes appropriate use of them The World Bank Group provides effective implementation support 2 6.00 1.41 3 5.33 3.21 10 6.60 1.71 3 9.00 1.00 5 7.00 1.22 21 6.19 1.81 9 6.67 1.94 3 7.33 .58 5 7.60 1.52 6 5.67 1.51 *Significantly different between stakeholder groups 96 The World Bank Group OECS Country Survey 2014 E. Working with the World Bank Group (continued) Which of the following best describes the way the World Bank Group operates in XXXX?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other The World Bank Group takes too much 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 20.0% 0.0% 0.0% risk in XXXX The World Bank Group does not take 66.7% 75.0% 15.0% 25.0% 66.7% 36.7% 14.3% 0.0% 60.0% 33.3% enough risk in XXXX The World Bank Group’s approach to 33.3% 25.0% 25.0% 75.0% 33.3% 6.7% 28.6% 20.0% 20.0% 33.3% risk is appropriate Don't know 0.0% 0.0% 60.0% 0.0% 0.0% 56.7% 42.9% 60.0% 20.0% 33.3% *Significantly different between stakeholder groups F. Recent Trends and the Future Role Of the World Bank Group In XXXX Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Local Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD In the last three years, to what extent do you believe that the World Bank Group has moved in 3 6.00 1.73 4 5.00 2.16 10 7.30 1.25 3 8.33 0.58 5 6.20 1.92 22 5.55 1.22 14 5.43 2.14 5 6.00 1.87 4 6.25 0.50 3 7.00 1.00 the right direction in terms of the focus of its work in XXXX?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Local Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do you believe that international development cooperation 3 7.67 .58 4 8.00 1.15 24 9.25 .99 4 9.50 1.00 5 8.60 1.14 32 7.88 1.52 14 8.43 1.83 5 7.60 1.67 6 8.17 1.47 6 9.00 1.26 SHOULD play in XXXX's development in the near future?* (1-Not a significant role at all, 10-Very significant role) *Significantly different between stakeholder groups 97 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role Of the World Bank Group In XXXX (continued) Which of the following SHOULD the World Bank Group do to make itself of greater value in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Provide more adequate data/knowledge/statistics/figures on 0.0% 25.0% 19.2% 25.0% 20.0% 12.1% 0.0% 0.0% 0.0% 14.3% XXXX’s economy Collaborate more effectively with 0.0% 0.0% 11.5% 0.0% 20.0% 21.2% 6.3% 0.0% 0.0% 14.3% Government clients Offer more innovative financial 66.7% 25.0% 30.8% 0.0% 0.0% 9.1% 37.5% 20.0% 16.7% 14.3% products Improve the competitiveness of its 0.0% 0.0% 3.8% 0.0% 0.0% 3.0% 0.0% 0.0% 33.3% 0.0% financing compared to markets* Reach out more to groups outside of 0.0% 75.0% 26.9% 100.0% 60.0% 54.5% 56.3% 100.0% 50.0% 57.1% Government* Improve the quality of its experts as 0.0% 25.0% 3.8% 25.0% 20.0% 12.1% 12.5% 20.0% 33.3% 14.3% related to XXXX's specific challenges Offer more innovative knowledge 33.3% 0.0% 0.0% 0.0% 0.0% 6.1% 6.3% 0.0% 0.0% 0.0% services Ensure greater selectivity in its work 33.3% 0.0% 3.8% 0.0% 20.0% 0.0% 6.3% 0.0% 0.0% 0.0% Increase the level of capacity 33.3% 50.0% 38.5% 25.0% 20.0% 42.4% 25.0% 60.0% 33.3% 0.0% development in the country Reduce the complexity of obtaining 0.0% 0.0% 34.6% 25.0% 20.0% 18.2% 18.8% 0.0% 16.7% 42.9% World Bank Group financing Increase availability of Fee-Based 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% services Work faster* 0.0% 0.0% 0.0% 0.0% 20.0% 6.1% 12.5% 0.0% 16.7% 42.9% Other 0.0% 0.0% 3.8% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in XXXX, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in XXXX? (Please mark only ONE response) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Financial services 66.7% 25.0% 32.0% 25.0% 40.0% 35.3% 41.2% 20.0% 42.9% 71.4% Knowledge products 0.0% 25.0% 12.0% 0.0% 40.0% 26.5% 29.4% 40.0% 14.3% 0.0% Convening services 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 5.9% 20.0% 0.0% 0.0% None of the above 0.0% 0.0% 0.0% 0.0% 20.0% 2.9% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for 33.3% 50.0% 36.0% 75.0% 0.0% 20.6% 11.8% 0.0% 28.6% 28.6% XXXX Don't know 0.0% 0.0% 20.0% 0.0% 0.0% 11.8% 11.8% 20.0% 14.3% 0.0% 98 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role Of the World Bank Group In XXXX (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Building capacity of state institutions 33.3% 75.0% 60.9% 75.0% 60.0% 63.6% 70.6% 100.0% 57.1% 71.4% Strengthening public financial 66.7% 50.0% 65.2% 75.0% 60.0% 81.8% 64.7% 60.0% 71.4% 57.1% management Strengthening conflict resolution 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% mechanisms Increasing access to justice systems* 33.3% 25.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% Strengthening security mechanisms 0.0% 0.0% 8.7% 0.0% 20.0% 6.1% 5.9% 0.0% 14.3% 14.3% Reducing violence 33.3% 0.0% 8.7% 0.0% 20.0% 9.1% 5.9% 20.0% 28.6% 0.0% Increasing access to basic services 33.3% 0.0% 17.4% 0.0% 0.0% 15.2% 5.9% 0.0% 0.0% 28.6% Building social safety nets 66.7% 25.0% 21.7% 25.0% 0.0% 12.1% 5.9% 0.0% 42.9% 14.3% Generating jobs 33.3% 75.0% 65.2% 50.0% 100.0% 69.7% 88.2% 100.0% 42.9% 85.7% Improving livelihoods 0.0% 50.0% 34.8% 50.0% 20.0% 27.3% 41.2% 20.0% 42.9% 28.6% Increasing cohesion 0.0% 0.0% 4.3% 25.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% Stimulating dialogue to promote peace 0.0% 0.0% 0.0% 0.0% 20.0% 3.0% 0.0% 0.0% 0.0% 0.0% and stability *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in XXXX? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Building capacity of state institutions 33.3% 50.0% 50.0% 0.0% 20.0% 12.5% 23.5% 0.0% 28.6% 14.3% Strengthening public financial 33.3% 25.0% 45.0% 0.0% 60.0% 31.3% 23.5% 40.0% 14.3% 28.6% management Strengthening conflict resolution 0.0% 0.0% 5.0% 25.0% 0.0% 6.3% 35.3% 40.0% 14.3% 42.9% mechanisms* Increasing access to justice systems 0.0% 0.0% 25.0% 25.0% 0.0% 18.8% 11.8% 20.0% 42.9% 0.0% Strengthening security mechanisms 0.0% 50.0% 15.0% 50.0% 0.0% 21.9% 5.9% 20.0% 14.3% 28.6% Reducing violence 66.7% 0.0% 20.0% 0.0% 60.0% 18.8% 17.6% 0.0% 0.0% 14.3% Increasing access to basic services 66.7% 25.0% 20.0% 50.0% 60.0% 28.1% 41.2% 40.0% 28.6% 28.6% Building social safety nets 0.0% 0.0% 20.0% 0.0% 0.0% 21.9% 23.5% 0.0% 42.9% 57.1% Generating jobs 33.3% 75.0% 50.0% 75.0% 40.0% 50.0% 29.4% 20.0% 28.6% 42.9% Improving livelihoods 33.3% 25.0% 30.0% 25.0% 60.0% 62.5% 23.5% 40.0% 42.9% 42.9% Increasing cohesion* 33.3% 25.0% 0.0% 0.0% 0.0% 6.3% 23.5% 60.0% 42.9% 0.0% Stimulating dialogue to promote peace 0.0% 25.0% 10.0% 25.0% 0.0% 15.6% 17.6% 20.0% 0.0% 0.0% and stability *Significantly different between stakeholder groups 99 The World Bank Group OECS Country Survey 2014 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Local newspapers 33.3% 50.0% 56.0% 50.0% 80.0% 74.3% 62.5% 80.0% 42.9% 71.4% International newspapers 0.0% 25.0% 4.0% 0.0% 0.0% 2.9% 0.0% 0.0% 14.3% 0.0% Local radio 33.3% 25.0% 44.0% 75.0% 40.0% 51.4% 37.5% 40.0% 57.1% 57.1% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% Local television 33.3% 0.0% 28.0% 50.0% 0.0% 22.9% 18.8% 20.0% 14.3% 42.9% International television 0.0% 0.0% 4.0% 0.0% 20.0% 2.9% 6.3% 20.0% 0.0% 0.0% Periodicals 33.3% 0.0% 4.0% 0.0% 0.0% 8.6% 6.3% 0.0% 28.6% 0.0% Internet 33.3% 75.0% 36.0% 25.0% 20.0% 22.9% 31.3% 0.0% 42.9% 14.3% Social media 0.0% 25.0% 4.0% 0.0% 40.0% 5.7% 18.8% 40.0% 0.0% 14.3% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Instant messaging 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% Other* 33.3% 0.0% 16.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Blogs 0.0% 0.0% 7.7% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 14.3% Direct contact with World Bank Group 33.3% 50.0% 19.2% 0.0% 60.0% 12.1% 29.4% 40.0% 14.3% 42.9% e-Newsletters 0.0% 75.0% 65.4% 50.0% 40.0% 51.5% 47.1% 20.0% 57.1% 57.1% Instant messaging* 33.3% 0.0% 0.0% 25.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% World Bank Group’s 0.0% 25.0% 38.5% 50.0% 40.0% 42.4% 35.3% 40.0% 57.1% 28.6% seminars/workshops/conferences World Bank Group’s publications and 66.7% 25.0% 46.2% 25.0% 40.0% 42.4% 35.3% 40.0% 28.6% 42.9% other written materials Mobile phones* 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social media 0.0% 0.0% 7.7% 0.0% 20.0% 12.1% 23.5% 20.0% 14.3% 0.0% World Bank Group’s website 33.3% 0.0% 15.4% 25.0% 0.0% 33.3% 17.6% 20.0% 28.6% 14.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Yes 66.7% 75.0% 13.0% 50.0% 0.0% 16.1% 7.1% 25.0% 16.7% 0.0% No 33.3% 25.0% 87.0% 50.0% 100.0% 83.9% 92.9% 75.0% 83.3% 100.0% *Significantly different between stakeholder groups 100 The World Bank Group OECS Country Survey 2014 G. Communication and Information Sharing (continued) Do you use/have used the World Bank Group website? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Yes 66.7% 75.0% 37.5% 50.0% 80.0% 64.5% 42.9% 100.0% 66.7% 57.1% No 33.3% 25.0% 62.5% 50.0% 20.0% 35.5% 57.1% 0.0% 33.3% 42.9% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ PMU/ Consultant/ Private Sector/ Independent Academia/ Office of President/ Office of Ministerial Dep/ Contractor on Bank Financial Sector/ Government Research institute/ Prime Minister/ Minister Parliamentarian Implementation Agency project Local Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When I need information from the World Bank Group I know 3 6.67 1.53 4 6.75 1.71 20 5.60 3.00 4 6.50 3.70 5 5.00 2.12 30 4.27 2.46 15 5.07 2.84 4 6.25 2.50 6 7.33 2.50 7 4.00 2.24 how to find it The World Bank Group’s social media channels are valuable 3 6.00 4.36 2 7.50 .71 12 6.25 2.14 1 3.00 3 6.67 2.52 16 5.44 2.42 4 6.50 1.00 3 7.67 1.15 4 7.00 2.16 4 4.25 2.22 sources of information about the institution The World Bank Group is responsive to my information 3 7.00 2.65 2 6.00 4.24 7 5.86 2.73 3 8.00 2.65 4 5.75 1.71 9 5.67 1.80 9 6.00 2.50 1 7.00 5 6.60 1.52 6 5.67 3.08 requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Yes 0.0% 25.0% 30.8% 50.0% 40.0% 9.1% 18.8% 40.0% 42.9% 28.6% No 100.0% 75.0% 69.2% 50.0% 60.0% 90.9% 81.3% 60.0% 57.1% 71.4% Which of the following agencies of the World Bank Group do you work with in XXXX? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other The World Bank (IBRD/IDA) 0.0% 25.0% 26.1% 50.0% 0.0% 9.1% 0.0% 40.0% 16.7% 28.6% International Finance Corporation (IFC) 0.0% 0.0% 13.0% 0.0% 0.0% 6.1% 6.7% 0.0% 0.0% 0.0% The Multilateral Investment Guarantee 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agency (MIGA) None 100.0% 75.0% 65.2% 50.0% 100.0% 90.9% 93.3% 60.0% 83.3% 71.4% Which of the following describes most of your exposure to the World Bank Group in XXXX? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Local Financial Sector/ Government Research institute/ (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Gov. Private Bank CSO Institution Think tank Other Observer* 0.0% 75.0% 50.0% 33.3% 100.0% 71.9% 64.3% 40.0% 42.9% 14.3% Use World Bank Group reports/data* 100.0% 50.0% 25.0% 0.0% 0.0% 9.4% 0.0% 0.0% 42.9% 0.0% Engage in World Bank Group 0.0% 0.0% 25.0% 66.7% 0.0% 21.9% 28.6% 40.0% 57.1% 42.9% related/sponsored events/activities Collaborate as part of my professional 50.0% 25.0% 41.7% 66.7% 0.0% 15.6% 14.3% 40.0% 28.6% 85.7% duties* *Significantly different between stakeholder groups 101 The World Bank Group OECS Country Survey 2014 Appendix C: Responses to All Questions by Countries A. General Issues facing XXXX7 In general, would you say that XXXX is headed in...?* Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda The right direction 54.2% 40.7% 40.0% 32.1% The wrong direction 20.8% 25.9% 33.3% 28.6% Not sure 25.0% 33.3% 26.7% 39.3% *Significantly different between countries Listed below are a number of development priorities in XXXX. Please identify which of the following you consider the most important development priorities in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Social protection* 7.4% 13.8% 0.0% 23.3% Transport 0.0% 0.0% 3.4% 3.3% Public sector governance/ reform* 25.9% 17.2% 0.0% 40.0% Global/regional integration 0.0% 3.4% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% Domestic private sector development 11.1% 6.9% 27.6% 10.0% Foreign direct investment 22.2% 10.3% 17.2% 20.0% Water and sanitation 0.0% 0.0% 0.0% 6.7% Anti-corruption 3.7% 10.3% 0.0% 0.0% Job creation/employment 51.9% 65.5% 51.7% 63.3% Rural development 0.0% 10.3% 13.8% 0.0% Financial markets 0.0% 3.4% 3.4% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 3.4% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% Health 14.8% 6.9% 13.8% 6.7% Education* 25.9% 13.8% 65.5% 46.7% Poverty reduction 11.1% 17.2% 17.2% 10.0% Energy* 18.5% 13.8% 0.0% 0.0% Food security 11.1% 13.8% 6.9% 6.7% Climate change 0.0% 0.0% 0.0% 0.0% Agricultural development 29.6% 17.2% 31.0% 13.3% Trade and exports 7.4% 10.3% 3.4% 3.3% Crime and violence 0.0% 0.0% 13.8% 10.0% Economic growth 40.7% 34.5% 17.2% 30.0% Law and justice 0.0% 3.4% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 7.4% 3.4% 0.0% 0.0% Natural resource management 0.0% 6.9% 0.0% 0.0% Disaster management 3.7% 0.0% 3.4% 0.0% Information and communications technology 3.7% 3.4% 6.9% 6.7% *Significantly different between countries 7 XXXX refers to one of the four countries (Grenada, Dominica, Saint Vincent & the Grenadines, Antigua & Barbuda) in which respondents were located when responding to the questionnaire. 102 The World Bank Group OECS Country Survey 2014 A. General Issues facing XXXX (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Water and sanitation 0.0% 3.3% 0.0% 0.0% Equality of opportunity 3.7% 3.3% 13.8% 0.0% Economic growth 66.7% 56.7% 34.5% 56.7% Climate change 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% Rural development* 18.5% 40.0% 44.8% 3.3% Urban development 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% Social protection 3.7% 6.7% 0.0% 6.7% Law and justice 0.0% 0.0% 0.0% 3.3% Transport 0.0% 0.0% 6.9% 0.0% Crime and violence 0.0% 0.0% 3.4% 3.3% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% Information and communications technology* 0.0% 0.0% 0.0% 10.0% Anti corruption 0.0% 3.3% 0.0% 3.3% Domestic private sector development 22.2% 16.7% 37.9% 23.3% Foreign direct investment 18.5% 6.7% 0.0% 13.3% Education 44.4% 33.3% 44.8% 53.3% Energy 0.0% 3.3% 0.0% 0.0% Public sector governance/ reform 14.8% 6.7% 3.4% 23.3% Natural resource management 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 3.3% 0.0% 0.0% Health 7.4% 0.0% 3.4% 3.3% Agricultural development 22.2% 36.7% 34.5% 20.0% Job creation/employment 63.0% 76.7% 58.6% 63.3% Financial markets 0.0% 0.0% 0.0% 0.0% Trade and exports 7.4% 3.3% 3.4% 3.3% Food security 7.4% 0.0% 6.9% 6.7% *Significantly different between countries 103 The World Bank Group OECS Country Survey 2014 A. General Issues facing XXXX (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Energy* 18.5% 28.6% 16.7% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 3.3% 0.0% Social protection 0.0% 0.0% 0.0% 3.4% Global/regional integration 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% Anti corruption 3.7% 10.7% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 3.4% Rural development 11.1% 10.7% 3.3% 0.0% Foreign direct investment 40.7% 35.7% 53.3% 41.4% Urban development 0.0% 3.6% 3.3% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% Education* 29.6% 10.7% 23.3% 48.3% Information and communications technology 3.7% 14.3% 20.0% 6.9% Regulatory framework 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% Trade and exports* 22.2% 42.9% 10.0% 24.1% Public sector governance/ reform 33.3% 21.4% 16.7% 41.4% Domestic private sector development* 33.3% 21.4% 60.0% 34.5% Job creation/employment 37.0% 39.3% 30.0% 62.1% Agricultural development 44.4% 46.4% 43.3% 31.0% Food security 3.7% 0.0% 3.3% 0.0% Transport 0.0% 0.0% 3.3% 0.0% Natural resource management 7.4% 3.6% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 3.3% 0.0% Health 3.7% 0.0% 3.3% 0.0% Law and justice 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 7.1% 0.0% 0.0% *Significantly different between countries When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Better employment opportunities for young people 24.0% 36.4% 55.2% 31.0% Better employment opportunities for women 4.0% 0.0% 0.0% 6.9% Greater access to micro-finance for the poor 20.0% 13.6% 3.4% 6.9% Greater voice and participation for citizens to help 12.0% 9.1% 17.2% 3.4% ensure greater accountability Greater access to health and nutrition for citizens 4.0% 4.5% 3.4% 3.4% Better entrepreneurial opportunities 16.0% 22.7% 27.6% 41.4% A growing middle class* 8.0% 9.1% 17.2% 37.9% Better opportunity for the poor who live in rural areas 12.0% 9.1% 10.3% 0.0% Better opportunity for the poor who live in urban 0.0% 0.0% 10.3% 0.0% areas* Consistent economic growth* 36.0% 54.5% 10.3% 17.2% More reliable social safety net 0.0% 0.0% 3.4% 0.0% Greater equity of fiscal policy 4.0% 9.1% 0.0% 6.9% Education and training that better ensure job 56.0% 27.3% 37.9% 41.4% opportunity Better quality public services 0.0% 0.0% 3.4% 0.0% Other 0.0% 0.0% 0.0% 0.0% *Significantly different between countries 104 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in XXXX? (1-Not familiar at all, 10-Extremely familiar) country Saint Vincent & Antigua & Grenada Dominica the Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD World Bank (WB/BM) 27 6.41 2.15 29 6.07 2.53 30 6.47 2.89 31 6.16 2.45 Caribbean Development Bank (CDB) 26 7.19 1.92 29 7.07 2.00 30 7.07 2.24 31 6.65 2.14 European Caribbean Central Bank (ECCB) 25 6.60 2.80 27 6.11 3.18 28 5.86 2.92 29 5.86 3.45 Organization of Eastern Caribbean States (OECS) 27 7.89 1.53 29 7.55 2.23 29 8.03 1.86 31 7.97 1.83 International Monetary Fund (IMF) 27 6.67 1.80 29 7.10 1.88 30 6.40 2.19 30 7.20 2.25 Inter-American Development Bank (IDB) 27 5.11 2.56 29 5.14 3.03 30 4.97 2.61 31 4.52 2.51 Overall, please rate your impression of the effectiveness of these organizations in XXXX. (1-Not effective at all, 10-Extremely effective) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD World Bank (WB/BM) 25 6.12 2.03 23 5.48 1.93 23 6.26 1.39 26 5.69 1.49 Caribbean Development Bank (CDB) 26 7.04 1.97 28 6.75 1.51 28 6.64 1.79 26 6.19 1.83 European Caribbean Central Bank (ECCB) 23 6.48 2.69 22 6.36 1.81 22 5.95 1.96 20 5.30 2.45 Organization of Eastern Caribbean States (OECS)* 27 7.19 2.06 28 6.54 1.67 28 7.14 1.46 29 5.83 2.33 International Monetary Fund (IMF) 26 5.81 2.30 27 5.63 2.11 25 6.32 1.35 28 5.79 2.08 Inter-American Development Bank (IDB) 18 5.11 2.03 20 4.55 1.96 22 5.23 1.60 19 4.47 1.93 *Significantly different between countries country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group's staff is well prepared to help XXXX solve its 23 6.74 2.22 15 5.33 2.19 18 6.94 1.39 15 6.80 1.93 most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 105 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in XXXX, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Social protection* 0.0% 0.0% 0.0% 9.7% Public sector governance/ reform* 37.0% 29.6% 6.7% 54.8% Transport 3.7% 3.7% 10.0% 0.0% Poverty reduction 18.5% 25.9% 30.0% 12.9% Global/regional integration 0.0% 0.0% 0.0% 3.2% Gender equity 0.0% 3.7% 0.0% 0.0% Crime and violence* 0.0% 0.0% 16.7% 3.2% Domestic private sector development 22.2% 11.1% 23.3% 35.5% Rural development 11.1% 7.4% 16.7% 3.2% Foreign direct investment 18.5% 7.4% 3.3% 16.1% Water and sanitation 0.0% 0.0% 0.0% 0.0% Energy 3.7% 22.2% 10.0% 3.2% Job creation/employment 29.6% 33.3% 23.3% 41.9% Financial markets 0.0% 3.7% 0.0% 0.0% Urban development 0.0% 3.7% 0.0% 0.0% Environmental sustainability 0.0% 7.4% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% Health* 18.5% 11.1% 36.7% 6.5% Education 37.0% 11.1% 36.7% 35.5% Food security 11.1% 11.1% 3.3% 0.0% Climate change 0.0% 3.7% 0.0% 0.0% Agricultural development 33.3% 29.6% 43.3% 25.8% Trade and exports 7.4% 18.5% 13.3% 9.7% Economic growth 37.0% 22.2% 13.3% 16.1% Law and justice 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 7.4% 3.3% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% Natural resource management 3.7% 7.4% 0.0% 0.0% Anti corruption 0.0% 7.4% 3.3% 9.7% Information and communications technology 0.0% 3.7% 3.3% 6.5% Disaster management 0.0% 3.7% 3.3% 0.0% *Significantly different between countries 106 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in XXXX? Greatest Value Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Convening/Facilitating 3.8% 0.0% 0.0% 0.0% Data 0.0% 0.0% 3.4% 0.0% Policy advice, studies, analyses 19.2% 7.7% 20.7% 16.0% Financial resources 46.2% 57.7% 55.2% 36.0% Capacity development* 15.4% 23.1% 0.0% 40.0% Technical assistance 7.7% 7.7% 20.7% 0.0% Mobilizing third party financial resources 0.0% 3.8% 0.0% 0.0% Donor coordination 3.8% 7.7% 0.0% 0.0% Linkage to non-Bank expertise 3.8% 0.0% 0.0% 8.0% Other 0.0% 3.8% 0.0% 0.0% *Significantly different between countries nd 2 Greatest Value Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Convening/Facilitating 0.0% 4.2% 10.3% 0.0% Data 4.0% 8.3% 3.4% 0.0% Policy advice, studies, analyses* 8.0% 12.5% 37.9% 8.0% Financial resources 20.0% 8.3% 13.8% 20.0% Capacity development 12.0% 20.8% 6.9% 28.0% Technical assistance 36.0% 25.0% 20.7% 28.0% Mobilizing third party financial resources 4.0% 12.5% 0.0% 8.0% Donor coordination 16.0% 12.5% 6.9% 8.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% *Significantly different between countries How effective do the World Bank Group’s activities below support XXXX’s efforts to achieve development results? (1-Not effective at all, 10-Extremely effective) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Convening/Facilitating* 14 6.00 2.60 12 5.58 2.15 19 7.16 .90 14 5.07 2.16 Data 17 6.47 2.12 12 6.00 2.52 18 7.44 1.29 17 5.94 1.98 Policy advice, studies, analyses 19 7.58 1.71 17 6.65 2.12 21 7.38 1.28 17 6.29 2.23 Financial resources* 21 7.29 2.03 17 6.35 1.58 17 8.06 1.30 20 6.55 1.96 Technical assistance 21 7.38 1.88 14 6.36 2.06 20 7.20 1.24 21 6.57 1.78 Mobilizing third party financial resources 10 5.90 2.33 11 6.55 2.07 18 7.17 1.29 11 5.55 1.97 Donor coordination 12 6.83 1.99 13 6.31 2.14 19 7.11 1.05 13 5.92 2.29 Linkage to non-Bank expertise 10 5.40 2.37 11 6.00 2.57 17 6.88 1.41 7 5.57 2.51 *Significantly different between countries 107 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) The World Bank Group can provide capacity building support in a number of ways in XXXX. To what degree would XXXX benefit, if capacity building were to support…? (1-To no degree at all, 10-To a very significant degree) country Saint Vincent & Antigua & Grenada Dominica the Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Groups outside of government to help them more effectively engage and participate in development 24 7.79 1.77 26 7.12 2.44 30 8.40 1.50 30 8.20 1.73 efforts The public sector, related to implementation of 25 8.36 1.63 28 7.54 2.05 30 8.33 1.32 30 8.07 1.76 specific development projects on the ground The public sector, related to changing institutions 21 7.43 2.16 23 6.91 2.31 30 8.37 1.19 29 7.48 2.03 (organizations or sociopolitical conditions) How effective do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in XXXX? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t Know�) (1-Not effective at all, 10-Extremely effective) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other organizational 16 7.44 2.00 15 5.87 1.92 17 7.00 1.12 20 5.55 1.82 strengthening)* Citizen engagement (incorporating citizens' voices 12 5.67 2.71 13 5.15 2.67 12 6.67 1.23 18 4.67 2.47 into development) Policy design (for clarity and better incentives to 15 6.67 2.53 16 6.38 2.42 19 7.00 1.33 16 5.56 2.28 achieve development goals) *Significantly different between countries When thinking about how to improve capacity building in XXXX to help ensure better development results, looking forward, how important is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t Know�) (1-Not important at all, 10-Extremely important) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other organizational 21 8.48 1.81 23 7.13 1.79 26 8.08 .98 23 7.35 1.40 strengthening)* Citizen engagement (incorporating citizens' voices 21 7.95 2.36 20 7.40 1.76 24 8.50 1.02 25 7.48 2.08 into development) Policy design (for clarity and better incentives to 21 8.29 2.08 24 7.17 1.71 25 8.36 1.04 25 7.60 1.61 achieve development goals)* *Significantly different between countries 108 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Staff too inaccessible 7.4% 3.6% 3.4% 17.9% Not exploring alternative policy options 11.1% 10.7% 0.0% 3.6% Not adequately sensitive to political/social realities in 25.9% 14.3% 10.3% 28.6% XXXX Not enough public disclosure of its work 25.9% 42.9% 41.4% 42.9% Arrogant in its approach 3.7% 0.0% 3.4% 7.1% Not aligned with country priorities 11.1% 3.6% 10.3% 3.6% The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% World Bank Group’s processes too complex 3.7% 14.3% 10.3% 3.6% Not willing to honestly criticize policies and reform 11.1% 7.1% 3.4% 0.0% efforts in the country Too influenced by developed countries 14.8% 14.3% 13.8% 28.6% Imposing technocratic solutions without regard to 7.4% 3.6% 0.0% 3.6% political realities World Bank Group’s processes too slow 11.1% 7.1% 27.6% 10.7% Too bureaucratic in its operational policies and 11.1% 7.1% 3.4% 7.1% procedures Not aligned with other donors’ work 0.0% 3.6% 0.0% 0.0% Not collaborating enough with non-state actors* 11.1% 14.3% 41.4% 7.1% Not client focused 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 3.4% 0.0% Don’t know 18.5% 21.4% 10.3% 17.9% *Significantly different between countries Which World Bank Group instruments do you believe are the MOST effective in reducing poverty in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Capacity development 55.6% 44.8% 40.0% 53.3% Policy based lending / budget support to the 25.9% 10.3% 36.7% 23.3% Government Knowledge products/services 14.8% 13.8% 6.7% 6.7% Investment lending* 37.0% 34.5% 63.3% 73.3% Technical assistance 37.0% 44.8% 36.7% 30.0% Trust Fund management 7.4% 6.9% 0.0% 3.3% Other 0.0% 3.4% 3.3% 0.0% Don’t know 7.4% 17.2% 10.0% 3.3% *Significantly different between countries To what extent do you agree with the following statements about the World Bank Group’s work in XXXX? (1-Strongly disagree, 10-Strongly agree) country Saint Vincent & the Antigua & Grenada Dom inica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 23 7.17 2.19 20 5.90 1.83 24 6.54 2.21 21 6.52 1.78 relevant role in developm ent in XXXX The World Bank Group’s work is aligned with what I 20 6.65 2.54 21 5.29 2.15 24 6.21 1.98 18 5.50 1.76 cons ider the developm ent priorities for XXXX The World Bank Group s upports XXXX’s efforts to 16 6.25 2.24 17 5.29 2.11 23 6.61 1.44 17 5.47 1.94 reduce s ocial exclus ion The World Bank Group s upports program s and 23 6.70 1.99 21 5.52 1.89 24 6.08 2.19 18 5.50 2.36 s trategies that are realis tic for XXXX The World Bank Group treats clients and 19 7.26 2.49 19 5.68 2.08 19 6.32 1.60 17 6.00 2.40 s takeholders in XXXX with res pect The World Bank Group is an organization that does not repres ent a particular ideological pers pective 19 7.00 3.20 17 6.76 1.86 19 7.21 1.51 21 7.43 2.79 in XXXX The World Bank Group is an organization that is 17 6.24 3.68 17 5.41 2.40 23 5.52 1.95 24 5.25 2.67 not overly influenced by any particular country The World Bank Group res pects the pos itions , 18 6.61 2.85 17 6.00 2.18 20 7.05 1.32 19 5.47 2.20 views and dem ands of the governm ent of XXXX The World Bank Group lis tens and takes into 22 6.09 2.81 17 4.76 2.25 20 6.45 1.54 21 4.81 2.93 account your views 109 The World Bank Group OECS Country Survey 2014 B. Overall Attitudes toward the World Bank Group (continued) country Saint Vincent & the Antigua & Grenada Dom inica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD When cons idering the national developm ent needs in XXXX, to what extent does the com bination of financial, knowledge and convening s ervices that 21 6.38 1.88 16 5.69 2.39 20 6.65 1.66 14 6.00 1.92 the World Bank Group currently provides in XXXX m eet the national developm ent needs of XXXX (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in XXXX? (1-To no degree at all, 10-To a very significant degree) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness* 19 6.63 2.31 16 5.31 2.30 21 7.05 1.50 16 5.31 2.06 Flexibility (in terms of the World Bank Group’s 18 5.89 1.94 17 5.24 2.05 22 6.23 1.48 17 4.82 2.13 products and services) Flexibility (in terms of changing country 21 6.38 2.16 18 4.78 1.86 22 6.36 1.43 19 4.74 2.13 circumstances)* Being inclusive 18 6.22 2.05 19 5.05 2.15 20 6.25 1.48 17 5.35 2.23 Openness* 18 6.50 2.43 18 5.28 2.49 22 7.59 1.26 17 6.29 1.93 Staff accessibility* 16 6.31 2.44 16 5.63 2.36 18 6.33 1.33 17 4.29 2.64 Straightforwardness and honesty* 17 7.06 2.46 19 5.95 2.25 18 7.78 1.11 20 6.30 2.25 Ease of access to the people at the World Bank Group who are making decisions important to my 17 6.29 2.37 15 5.00 2.20 17 6.76 1.60 14 3.93 2.73 work* Collaboration with groups outside of the 18 6.22 1.96 15 5.60 1.80 20 6.30 1.53 19 4.37 2.77 Government* Collaboration with the Government 24 7.71 1.73 18 7.44 1.72 23 7.96 1.19 21 7.71 1.87 Collaboration with other donors 17 7.41 1.50 11 6.27 1.79 18 7.56 1.42 9 7.44 1.74 The speed in which it gets things accomplished on 21 5.48 2.14 13 4.85 2.30 20 6.10 1.52 16 5.19 2.04 the ground Being a long-term partner 24 7.88 2.03 17 7.29 1.69 21 8.33 1.24 22 7.00 2.23 *Significantly different between countries To be a more effective development partner in XXXX, do you believe that the World Bank Group should have…? Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda More local presence 73.9% 80.0% 89.3% 86.7% The current level of local presence is adequate 13.0% 12.0% 7.1% 6.7% Don't know 13.0% 8.0% 3.6% 6.7% When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda The World Bank Group does not do adequate follow 3.8% 7.1% 3.4% 3.4% through/follow-up There is not an adequate level of citizen/civil society 34.6% 53.6% 65.5% 51.7% participation The World Bank Group is not sensitive enough to 15.4% 14.3% 51.7% 27.6% political/social realities on the ground* Lack of/inadequate levels of capacity in Government 42.3% 32.1% 17.2% 17.2% Poor donor coordination 3.8% 7.1% 0.0% 0.0% The World Bank Group works too slowly 7.7% 3.6% 13.8% 0.0% The Government works inefficiently* 30.8% 21.4% 3.4% 58.6% Political pressures and obstacles 7.7% 21.4% 20.7% 20.7% Reforms are not well thought out in light of country 34.6% 17.9% 17.2% 10.3% challenges Other 3.8% 0.0% 3.4% 0.0% *Significantly different between countries 110 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in XXXX? (1-Not important at all, 10-Very important) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 26 7.46 2.85 25 7.80 2.29 28 7.54 1.84 28 5.96 3.47 Information and communications technology* 27 8.07 1.98 26 7.23 2.01 28 8.64 1.13 29 6.34 2.32 Transport* 24 7.54 2.48 24 7.33 1.69 29 8.24 1.72 29 6.03 2.46 Crime and violence* 23 5.48 3.17 26 6.35 2.23 28 7.25 1.82 29 5.69 2.80 Law and justice 24 5.58 2.73 25 6.24 2.24 27 6.63 1.67 29 5.34 2.88 Urban development 25 6.68 2.36 27 7.04 1.91 29 7.76 1.81 29 6.55 1.99 Environmental sustainability* 26 7.42 2.21 27 7.33 1.66 28 8.32 1.19 28 6.75 2.17 Regulatory framework 26 7.31 2.56 27 7.44 1.93 28 7.36 1.03 28 6.25 2.05 Communicable/non-communicable diseases* 25 6.44 2.79 26 6.23 2.16 28 8.11 1.20 29 6.24 1.96 Poverty reduction 26 8.54 1.88 29 8.21 1.82 29 8.86 .92 28 8.25 1.35 Gender equity 27 6.22 2.53 26 6.15 2.01 28 7.18 1.42 26 5.58 2.69 Domestic private sector development 25 8.00 2.14 29 7.41 1.96 28 8.39 1.73 29 7.90 1.54 Foreign direct investment 25 8.32 2.10 27 7.89 1.53 29 8.52 1.12 29 7.76 2.17 Water and sanitation 26 6.38 2.67 26 6.42 1.81 29 6.72 1.85 29 5.45 2.08 Trade and exports 26 7.35 2.53 29 7.66 1.76 29 8.10 1.42 28 7.29 2.00 Economic growth* 25 9.24 1.36 29 8.28 1.73 29 9.24 .79 27 8.63 1.28 Energy* 26 8.35 1.79 26 7.65 2.06 29 8.10 1.50 29 6.14 2.81 Disaster management* 25 6.48 2.50 27 6.70 2.00 29 8.34 1.08 29 5.55 2.80 Public sector governance/ reform* 25 8.44 1.66 27 7.33 1.64 28 7.61 1.34 29 8.48 1.33 Job creation/employment 27 8.70 1.73 27 7.70 1.68 29 8.38 1.24 29 8.14 2.13 Financial markets 25 6.76 2.68 23 7.17 2.08 29 7.76 1.84 27 6.78 1.93 Equality of opportunity* 24 5.96 2.53 25 6.20 2.22 29 7.45 1.30 28 5.89 2.10 Health* 27 7.52 2.44 27 6.81 2.09 29 8.45 1.27 29 6.55 1.62 Rural development* 27 8.11 2.04 27 7.67 1.82 27 8.48 1.12 28 6.46 1.91 Global/regional integration 26 6.23 2.90 27 6.56 2.24 29 7.52 1.43 29 6.86 2.05 Food security* 27 7.48 2.39 28 7.11 1.73 28 8.14 1.60 27 6.85 2.03 Education 24 7.83 2.46 28 7.54 1.60 29 8.59 1.66 29 7.83 1.95 Social protection 26 6.38 2.45 27 6.30 1.92 29 6.90 1.57 30 7.10 2.17 Climate change* 25 7.04 2.73 28 7.00 2.04 28 7.64 1.83 30 4.97 2.80 Agricultural development 26 8.58 2.10 29 8.31 1.34 28 9.04 1.10 29 8.14 2.08 Natural resource management* 26 6.77 2.58 26 6.92 2.02 26 7.12 2.20 26 4.58 3.25 *Significantly different between countries 111 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in XXXX? (1-Not effective at all, 10-Very effective) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption* 8 4.00 2.62 5 5.80 1.10 14 7.14 .95 7 5.71 2.29 Information and communications technology* 10 6.60 2.22 8 6.13 1.25 21 7.57 1.43 10 4.50 1.72 Transport* 11 6.09 2.98 9 6.00 1.22 16 7.69 1.35 7 4.00 1.41 Crime and violence* 7 3.29 2.56 5 4.80 1.64 7 6.29 1.80 7 3.86 1.57 Law and justice* 7 3.14 2.54 6 5.17 1.17 7 6.86 1.46 8 5.00 1.85 Urban development* 11 4.91 2.55 8 5.25 1.49 12 7.00 1.35 11 4.82 1.72 Environmental sustainability 13 6.08 2.43 10 6.30 1.95 11 7.55 .69 11 5.36 2.01 Regulatory framework 11 5.82 2.64 11 6.27 2.28 12 7.00 1.04 13 5.38 1.89 Communicable/non-communicable diseases* 9 5.78 3.07 6 5.33 1.51 16 8.06 1.24 10 4.70 2.06 Poverty reduction* 17 6.47 2.96 11 5.73 2.15 14 7.93 1.27 14 4.86 2.14 Gender equity 10 5.10 2.81 9 5.56 1.67 16 6.88 .89 8 5.25 2.31 Domestic private sector development 12 5.75 3.02 9 4.67 1.41 16 6.38 1.63 13 4.92 1.89 Foreign direct investment 12 5.00 2.45 7 5.71 2.06 15 6.87 1.13 12 5.50 2.39 Water and sanitation* 13 6.00 2.92 9 5.56 1.51 12 7.08 1.24 7 4.00 2.58 Trade and exports 11 5.73 2.94 10 5.90 1.97 10 6.70 1.49 12 5.00 1.28 Economic growth* 16 6.31 2.73 11 5.82 1.89 17 7.53 1.46 15 5.33 1.54 Energy 9 5.11 3.52 9 5.78 1.86 12 6.00 1.91 11 4.27 2.15 Disaster management* 12 6.33 2.90 8 5.88 1.73 20 7.30 1.63 8 4.25 2.12 Public sector governance/ reform 14 6.64 2.95 11 6.18 1.89 14 6.71 1.07 20 6.90 2.47 Job creation/employment 13 5.69 2.72 8 5.13 1.13 20 5.60 2.06 17 6.06 1.89 Financial markets 10 5.60 2.84 8 6.13 1.96 17 5.65 1.84 12 6.00 2.09 Equality of opportunity 7 4.14 2.41 4 5.25 1.71 14 5.79 1.25 9 5.11 2.15 Health* 11 6.09 2.91 7 5.86 1.07 19 7.84 1.34 11 5.00 1.41 Rural development 16 5.94 2.79 9 6.33 1.66 11 6.27 1.79 9 5.00 1.94 Global/regional integration 11 5.73 2.94 8 5.88 2.03 14 6.50 1.34 12 5.00 1.60 Food security 11 5.91 2.74 7 5.57 1.13 10 5.80 1.14 10 4.50 1.78 Education* 13 7.31 2.56 8 6.50 1.51 20 7.85 1.18 14 5.36 1.82 Social protection 7 5.43 2.51 7 6.14 1.07 12 6.83 1.11 10 5.10 1.37 Climate change* 11 6.55 2.42 10 6.30 .95 17 7.53 1.23 8 4.38 2.67 Agricultural development 14 5.79 3.19 10 5.70 2.41 10 6.30 1.95 10 5.70 1.89 Natural resource management 7 3.29 2.56 7 5.71 2.56 10 6.30 1.77 7 4.71 2.69 *Significantly different between countries 112 The World Bank Group OECS Country Survey 2014 C. World Bank Group Effectiveness and Results (continued) Where are the World Bank Group’s decisions made primarily that support the program in XXXX? Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda At the Headquarters (in Washington D.C.) 63.0% 36.7% 63.3% 41.4% In the country 3.7% 6.7% 0.0% 6.9% Don't know 33.3% 56.7% 36.7% 51.7% country Saint Vincent & Antigua & Grenada Dominica the Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work 22 6.77 2.16 20 5.55 1.64 23 7.65 .93 18 5.94 1.80 help to achieve development results in XXXX?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between countries To what extent do you agree with the following statements about the World Bank Group in XXXX? (1-Strongly disagree, 10-Strongly agree) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments 20 5.25 2.38 18 5.61 1.82 21 6.81 1.54 17 5.18 2.04 meet the needs of XXXX* The World Bank Group meets XXXX's needs for 19 5.47 2.41 19 5.53 1.58 24 6.54 1.64 17 5.76 2.25 knowledge services *Significantly different between countries country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s internal evaluation mechanisms hold the 12 5.00 2.86 17 5.65 2.45 14 6.71 .83 16 7.63 2.33 institution accountable for achieving results in XXXX?* (1-To no degree at all, 10-To a very significant degree) Significantly different between countries D. The World Bank Group’s Knowledge How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Weekly 0.0% 0.0% 6.7% 0.0% Monthly 3.7% 3.6% 0.0% 6.7% A few times a year 22.2% 32.1% 33.3% 20.0% Rarely 48.1% 21.4% 36.7% 40.0% Never 25.9% 42.9% 23.3% 33.3% 113 The World Bank Group OECS Country Survey 2014 D. The World Bank Group’s Knowledge (continued) In XXXX, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Are timely 16 6.25 1.88 14 5.71 1.59 23 6.52 1.73 12 5.50 2.02 Are relevant to XXXX's development priorities 18 6.44 2.50 16 5.56 1.71 25 6.80 1.73 18 5.78 2.05 Lead to practical solutions 17 5.59 2.03 16 5.25 1.61 23 6.30 1.69 15 5.13 1.77 Are accessible (well written and easy to 15 6.27 2.05 17 5.35 2.29 22 6.36 2.13 18 5.28 1.87 understand) Enhance your knowledge and/or skills 17 6.53 2.60 18 5.44 2.48 25 6.44 2.27 18 5.94 1.89 Are translated enough into local language 16 5.44 3.16 16 6.19 2.43 22 6.41 2.75 17 6.65 2.71 Are adaptable to XXXX's specific development 17 5.71 2.26 17 5.59 1.84 24 5.79 2.25 18 5.06 1.83 challenges and country circumstances country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work 22 6.36 2.17 19 6.05 1.58 26 6.65 1.90 21 5.48 1.91 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 21 7.57 2.13 16 6.38 1.86 22 7.77 1.15 21 6.81 2.02 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) Have you read/consulted the most recent LAC Flagship Report: Economic Mobility and the Rise of the Latin American Middle Class?* Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Yes 14.8% 6.9% 30.0% 3.4% No 85.2% 93.1% 70.0% 96.6% *Significantly different between countries country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe this Flagship Report raised substantive new information and insight that 5 7.40 1.67 4 7.00 1.41 9 7.44 1.24 3 2.67 1.53 you were not aware of prior to reading?* To what extent do you believe this Flagship Report provided you with useful information in terms of the 6 5.33 2.66 4 5.50 1.29 9 6.56 1.42 3 3.00 2.00 work you do? (1-To no degree at all, 10-To a very significant degree) *Significantly different between countries 114 The World Bank Group OECS Country Survey 2014 E. Working with the World Bank Group To what extent does each of the following aspect of the World Bank Group’s delivery work contribute to solving XXXX’s development challenges? (1-To no degree at all, 10-To a very significant degree) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD Conceptualization (understanding and framing the 18 6.50 2.31 14 5.64 2.10 23 5.83 1.67 17 5.76 2.08 problem) Design (appraising and planning the solutions) 18 6.17 2.41 12 5.42 1.56 23 6.52 1.50 17 6.00 2.21 Implementation (Executing, carrying out, 18 6.00 2.33 13 5.31 1.84 22 6.45 1.30 20 5.70 2.08 monitoring, and making appropriate adjustments) Evaluation (assessing the impact and results) 17 6.00 2.50 12 5.75 1.71 20 6.85 1.35 19 5.63 2.11 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 14 5.57 2.87 14 4.71 1.64 20 5.80 2.82 16 5.50 2.37 The World Bank Group effectively monitors and 22 6.68 2.63 18 6.22 1.63 25 7.12 1.33 23 6.52 1.70 evaluates the projects and programs it supports The World Bank Group’s approvals and reviews 17 6.12 2.57 14 4.79 1.53 22 5.95 1.25 16 5.50 2.13 are done in a timely fashion The World Bank Group’s “Safeguard Policy� 15 6.60 2.32 12 5.25 1.48 20 7.60 1.23 16 5.19 2.26 requirements are reasonable* The World Bank Group’s conditions on its lending 17 6.29 1.99 17 5.06 1.64 22 6.91 1.06 21 4.86 2.24 are reasonable* The World Bank Group takes decisions quickly in 13 5.38 2.75 13 4.77 1.64 21 6.33 1.02 13 5.15 2.38 XXXX Working with the World Bank Group increases 21 7.33 1.93 19 5.74 1.63 24 7.54 1.06 25 7.24 1.74 XXXX's institutional capacity* The World Bank Group ensures consistency and 11 6.45 2.46 10 5.80 1.32 12 6.00 1.95 5 7.40 1.82 continuity through staff changes Where country systems are adequate, the World 11 7.09 2.43 10 5.30 1.70 21 6.71 1.35 7 7.14 1.86 Bank Group makes appropriate use of them The World Bank Group provides effective 16 7.00 2.28 13 6.00 1.78 24 7.13 1.36 16 6.19 2.01 implementation support *Significantly different between countries Which of the following best describes the way the World Bank Group operates in XXXX?* Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda The World Bank Group takes too much risk in XXXX 3.8% 0.0% 4.3% 3.7% The World Bank Group does not take enough risk in 38.5% 33.3% 13.0% 33.3% XXXX The World Bank Group’s approach to risk is 23.1% 14.3% 47.8% 11.1% appropriate Don't know 34.6% 52.4% 34.8% 51.9% *Significantly different between countries 115 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role Of the World Bank Group In XXXX country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD In the last three years, to what extent do you believe that the World Bank Group has moved in the right 17 6.65 1.84 14 5.36 1.91 23 6.65 1.19 22 5.55 1.65 direction in terms of the focus of its work in XXXX?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between countries country Saint Vincent & the Antigua & Grenada Dominica Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do you believe that international development cooperation SHOULD 25 9.20 1.38 26 8.19 1.30 27 8.67 1.33 28 7.82 1.54 play in XXXX's development in the near future?* (1-Not a significant role at all, 10-Very significant role) *Significantly different between countries Which of the following SHOULD the World Bank Group do to make itself of greater value in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Provide more adequate 20.0% 10.7% 10.0% 6.9% data/knowledge/statistics/figures on XXXX’s economy Collaborate more effectively with Government clients 16.0% 7.1% 10.0% 13.8% Offer more innovative financial products 16.0% 25.0% 10.0% 31.0% Improve the competitiveness of its financing 0.0% 0.0% 0.0% 13.8% compared to markets* Reach out more to groups outside of Government 32.0% 53.6% 63.3% 58.6% Improve the quality of its experts as related to XXXX's 16.0% 7.1% 20.0% 6.9% specific challenges Offer more innovative knowledge services 0.0% 7.1% 6.7% 0.0% Ensure greater selectivity in its work 4.0% 7.1% 3.3% 0.0% Increase the level of capacity development in the 44.0% 35.7% 30.0% 34.5% country Reduce the complexity of obtaining World Bank 32.0% 25.0% 16.7% 17.2% Group financing Increase availability of Fee-Based services 0.0% 0.0% 0.0% 3.4% Work faster 4.0% 3.6% 23.3% 0.0% Other 4.0% 3.6% 0.0% 0.0% *Significantly different between countries When considering the combination of services that the World Bank Group offers in XXXX, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in XXXX? (Please mark only ONE response) Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Financial services 42.3% 34.5% 36.7% 37.9% Knowledge products 15.4% 20.7% 20.0% 27.6% Convening services 11.5% 0.0% 0.0% 0.0% None of the above 0.0% 6.9% 0.0% 0.0% The combination is appropriate for XXXX 26.9% 24.1% 26.7% 24.1% Don't know 3.8% 13.8% 16.7% 10.3% 116 The World Bank Group OECS Country Survey 2014 F. Recent Trends and the Future Role Of the World Bank Group In XXXX (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Building capacity of state institutions* 84.6% 48.1% 63.3% 64.3% Strengthening public financial management 73.1% 70.4% 53.3% 85.7% Strengthening conflict resolution mechanisms 0.0% 0.0% 0.0% 3.6% Increasing access to justice systems 0.0% 3.7% 3.3% 3.6% Strengthening security mechanisms 7.7% 7.4% 10.0% 3.6% Reducing violence* 0.0% 0.0% 26.7% 10.7% Increasing access to basic services 19.2% 14.8% 6.7% 7.1% Building social safety nets 11.5% 25.9% 3.3% 25.0% Generating jobs 69.2% 70.4% 83.3% 64.3% Improving livelihoods 23.1% 37.0% 43.3% 28.6% Increasing cohesion 7.7% 7.4% 0.0% 0.0% Stimulating dialogue to promote peace and stability 0.0% 3.7% 3.3% 0.0% *Significantly different between countries Which THREE areas below would benefit most from other donors in XXXX? (Choose no more than THREE) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Building capacity of state institutions* 12.0% 48.0% 10.3% 29.6% Strengthening public financial management 44.0% 24.0% 37.9% 18.5% Strengthening conflict resolution mechanisms 16.0% 16.0% 20.7% 11.1% Increasing access to justice systems 24.0% 16.0% 10.3% 18.5% Strengthening security mechanisms 12.0% 24.0% 6.9% 29.6% Reducing violence* 4.0% 16.0% 34.5% 14.8% Increasing access to basic services 48.0% 20.0% 34.5% 25.9% Building social safety nets 28.0% 16.0% 24.1% 18.5% Generating jobs 32.0% 36.0% 44.8% 59.3% Improving livelihoods 44.0% 36.0% 37.9% 51.9% Increasing cohesion 12.0% 16.0% 13.8% 14.8% Stimulating dialogue to promote peace and stability 12.0% 20.0% 17.2% 0.0% *Significantly different between countries 117 The World Bank Group OECS Country Survey 2014 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Local newspapers* 32.0% 34.5% 93.3% 86.7% International newspapers 0.0% 6.9% 0.0% 6.7% Local radio* 32.0% 37.9% 40.0% 73.3% International radio 0.0% 3.4% 3.3% 0.0% Local television 56.0% 13.8% 20.0% 10.0% International television 8.0% 10.3% 0.0% 0.0% Periodicals 16.0% 10.3% 0.0% 6.7% Internet* 40.0% 48.3% 16.7% 16.7% Social media* 8.0% 6.9% 26.7% 0.0% Blogs 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 0.0% 0.0% 0.0% Instant messaging 0.0% 3.4% 0.0% 0.0% Other* 4.0% 13.8% 0.0% 0.0% *Significantly different between countries How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Blogs 7.4% 3.6% 3.3% 3.4% Direct contact with World Bank Group 22.2% 14.3% 36.7% 17.2% e-Newsletters 55.6% 46.4% 50.0% 51.7% Instant messaging 3.7% 3.6% 3.3% 0.0% World Bank Group’s 37.0% 42.9% 26.7% 48.3% seminars/workshops/conferences World Bank Group’s publications and other written 55.6% 50.0% 30.0% 34.5% materials Mobile phones 0.0% 0.0% 3.3% 0.0% Social media* 3.7% 0.0% 30.0% 10.3% World Bank Group’s website 14.8% 32.1% 10.0% 31.0% Other 0.0% 0.0% 0.0% 0.0% *Significantly different between countries Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Yes 13.0% 16.7% 22.2% 20.7% No 87.0% 83.3% 77.8% 79.3% Do you use/have used the World Bank Group website? Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Yes 39.1% 48.0% 63.0% 69.0% No 60.9% 52.0% 37.0% 31.0% 118 The World Bank Group OECS Country Survey 2014 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) country Saint Vincent & Antigua & Grenada Dominica the Grenadines Barbuda N Mean SD N Mean SD N Mean SD N Mean SD When I need information from the World Bank 25 5.52 3.29 24 4.96 2.51 25 5.12 2.65 26 5.42 2.45 Group I know how to find it The World Bank Group’s social media channels are valuable sources of information about the 17 6.41 2.65 13 6.15 2.38 11 6.45 1.57 13 5.46 2.60 institution The World Bank Group is responsive to my 14 4.93 2.53 9 6.22 2.28 19 6.95 1.61 7 6.14 2.79 information requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country?* Saint Vincent & Antigua & Percentage of Respondents Grenada Dominica the Grenadines Barbuda Yes 11.1% 22.2% 43.3% 17.9% No 88.9% 77.8% 56.7% 82.1% *Significantly different between countries Which of the following agencies of the World Bank Group do you work with in XXXX? Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda The World Bank (IBRD/IDA) 8.0% 19.2% 23.3% 15.4% International Finance Corporation (IFC) 4.0% 11.5% 0.0% 7.7% The Multilateral Investment Guarantee Agency 0.0% 3.8% 0.0% 0.0% (MIGA) None 88.0% 76.9% 76.7% 80.8% Which of the following describes most of your exposure to the World Bank Group in XXXX? (Choose no more than TWO) Percentage of Respondents Saint Vincent & Antigua & (Responses Combined) Grenada Dominica the Grenadines Barbuda Observer (i.e., follow in media, discuss in informal 54.2% 50.0% 55.2% 70.4% conversations, etc.) Use World Bank Group reports/data 16.7% 26.9% 6.9% 11.1% Engage in World Bank Group related/sponsored 37.5% 15.4% 34.5% 22.2% events/activities Collaborate as part of my professional duties 29.2% 30.8% 37.9% 18.5% 119 The World Bank Group OECS Country Survey 2014 Appendix D: Indicator Questions as a Function of Exposure to the Bank No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the 5.64 6.54 6.10 5.68 5.92 5.62 5.69 6.31 5.51 6.62 effectiveness of the World Bank Group in XXXX. To what extent do you believe the World Bank Group's staff is well prepared to help XXXX solve 6.18 7.32 6.61 6.53 6.73 5.92 6.27 7.19 6.45 6.78 its most complicated development challenges? Overall the World Bank Group currently plays a 6.36 7.08 6.86 6.40 6.67 6.31 6.29 7.31 6.37 7.07 relevant role in development in XXXX The World Bank Group’s work is aligned with what 5.56 6.74 6.22 5.66 5.95 5.75 5.77 6.25 5.56 6.59 I consider the development priorities for XXXX Responsiveness 5.77 7.00 6.64 5.67 6.17 6.08 5.98 6.50 5.55 7.08 Flexibility (in terms of the World Bank Group’s 5.20 6.35 6.03 5.11 5.63 5.25 5.50 5.70 5.18 6.24 products and services) Flexibility (in terms of changing country 5.20 6.50 6.14 5.13 5.65 5.38 5.40 6.00 5.15 6.41 circumstances) Being inclusive 5.35 6.50 6.27 5.14 5.64 5.92 5.58 5.91 5.42 6.16 Openness 6.27 6.82 6.48 6.46 6.60 5.92 6.66 6.09 6.40 6.60 Staff accessibility 4.86 7.05 6.44 4.63 5.56 5.58 5.33 6.05 4.74 6.88 Straightforwardness and honesty 6.34 7.45 7.15 6.31 6.81 6.33 6.67 6.83 6.24 7.48 Ease of access to the people at the World Bank Group who are making decisions important to my 4.98 6.70 6.29 4.61 5.30 6.25 5.48 5.53 4.73 6.77 work Collaboration with groups outside of the 5.31 6.48 6.40 4.89 5.47 6.10 5.28 6.19 5.09 6.55 Government Collaboration with the Government 7.53 8.04 7.67 7.72 7.72 7.58 7.81 7.46 7.67 7.74 Collaboration with other donors 6.95 8.08 7.23 7.24 7.14 7.75 7.11 7.50 7.15 7.39 The speed in which it gets things accomplished 5.25 5.86 5.65 5.15 5.36 5.50 5.35 5.45 5.28 5.59 on the ground Being a long-term partner 7.48 8.00 7.76 7.51 7.69 7.25 7.69 7.50 7.28 8.26 To what extent does the World Bank Group’s work 6.21 7.38 7.11 6.14 6.62 6.33 6.34 7.08 6.17 7.38 help to achieve development results in XXXX? The World Bank Group's financial instruments 5.34 6.67 6.17 5.40 5.66 6.10 5.46 6.25 5.53 6.13 meet the needs of XXXX The World Bank Group meets XXXX's needs for 5.54 6.48 6.19 5.55 5.86 5.60 5.63 6.20 5.53 6.40 knowledge services The World Bank Group's knowledge work and activities are adaptable to XXXX's specific 5.02 6.52 6.21 4.87 5.43 5.83 5.19 6.30 5.06 6.32 development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work 5.87 7.00 6.61 5.92 6.25 5.92 6.02 6.60 5.86 7.00 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 6.89 7.91 7.42 7.00 7.25 6.83 6.92 7.69 6.88 7.83 activities? The World Bank Group takes decisions quickly in 4.92 6.57 5.69 5.38 5.46 6.00 5.33 6.00 5.46 5.70 XXXX Where country systems are adequate, the World 6.00 7.40 6.78 6.50 6.58 7.00 6.48 6.94 6.48 6.90 Bank Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No mean. 120 The World Bank Group OECS Country Survey 2014 Appendix E: Indicator Questions by Stakeholder Groups Employee of a Which of the following best describes your current position? Office of President/ Ministry/ Ministerial PMU/ Consultant/ Private Sector/ Independent Academia/ Prime Minister/ Office of Dep/ Implementation Contractor on Local Financial Sector/ Government Research institute/ Minister Parliamentarian Agency Bank project Government Private Bank CSO Institution Think tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank (WB/BM) 3 7.00 2.00 4 6.00 2.16 19 6.26 1.69 4 7.25 2.22 5 5.00 .71 27 5.70 1.54 14 5.50 2.10 5 5.80 .84 5 6.20 2.39 7 5.57 1.81 To what extent do you believe the World Bank Group's staff is well prepared to help XXXX solve its most 3 5.67 2.08 3 5.00 2.65 15 7.27 1.83 4 8.50 1.73 2 6.00 1.41 22 6.36 1.76 8 5.25 2.60 3 6.33 1.53 5 6.80 2.59 4 6.00 .82 complicated development challenges? Overall the World Bank Group currently plays a 3 6.33 2.08 4 6.25 2.22 17 7.12 2.06 4 8.25 .96 5 4.60 2.07 25 6.52 1.66 11 6.18 2.86 5 6.60 1.52 5 5.20 2.28 6 7.50 1.05 relevant role in development in XXXX The World Bank Group’s work is aligned with what I 3 6.33 1.53 4 5.00 2.83 15 6.40 2.23 4 7.75 .50 5 4.40 1.52 24 5.67 1.93 10 5.60 3.03 3 7.00 1.00 5 5.00 1.58 6 6.00 2.37 consider the development priorities for XXXX Responsiveness 3 7.33 .58 4 5.00 2.83 15 6.87 2.42 3 8.33 .58 4 6.00 1.41 17 5.41 1.94 9 6.11 3.06 4 6.00 1.83 6 5.17 1.60 5 7.00 .71 Flexibility (in terms of the World Bank Group’s 3 6.00 2.00 4 5.00 2.16 13 6.23 2.01 2 8.50 2.12 4 5.25 1.26 21 5.14 1.62 9 5.11 2.85 4 5.25 1.71 6 5.17 1.72 5 6.00 1.22 products and services) Flexibility (in terms of changing country 3 6.00 1.73 4 4.75 2.50 16 6.75 1.95 3 8.00 1.73 4 5.25 1.89 21 4.81 1.40 11 4.64 2.50 4 5.25 2.06 6 5.33 1.51 5 6.40 1.52 circumstances)* Being inclusive 3 6.67 1.53 4 4.50 3.11 13 6.15 1.91 2 9.00 1.41 4 4.75 1.50 18 5.56 1.42 11 5.09 2.43 4 6.50 1.29 5 5.40 1.67 6 5.17 1.94 Openness 3 7.33 .58 4 5.50 1.91 13 6.54 2.18 2 9.00 0.00 4 8.50 1.73 19 6.26 2.05 10 5.30 2.41 5 7.20 1.30 6 5.33 2.66 6 6.17 1.83 Staff accessibility 3 6.33 1.53 4 5.50 2.38 11 6.45 2.42 2 9.50 .71 2 5.00 0.00 16 5.56 2.31 11 4.36 2.25 5 5.40 3.13 6 4.83 2.48 5 5.80 1.64 Straightforwardness and honesty 3 8.33 1.15 4 5.50 2.89 15 7.13 2.20 3 9.00 1.00 2 7.00 0.00 18 6.61 1.72 11 6.27 2.76 5 6.20 .84 5 4.40 2.61 5 7.80 .45 Ease of access to the people at the World Bank Group who are making decisions important to my 3 8.00 2.65 4 5.25 2.63 13 6.46 2.07 2 9.50 .71 2 6.50 .71 14 5.21 2.33 8 3.63 1.85 4 4.50 3.00 5 5.20 2.17 6 5.83 2.71 work* Collaboration with groups outside of the Government 3 7.67 1.53 4 4.75 3.30 9 6.67 1.32 3 7.67 2.08 3 4.67 1.53 19 5.11 2.08 12 5.25 1.91 5 4.40 2.79 6 5.50 1.97 5 6.60 .89 Collaboration with the Government 3 8.67 .58 4 6.75 1.89 16 7.81 1.22 4 8.75 1.50 4 8.50 1.00 22 7.45 1.47 13 7.38 2.02 4 8.50 1.29 6 6.67 2.07 7 7.71 1.89 Collaboration with other donors 3 7.67 1.53 3 6.67 2.52 11 7.45 1.29 3 9.00 1.00 2 7.50 .71 12 6.42 1.51 8 6.63 2.00 3 7.67 .58 4 8.25 1.71 5 7.00 1.22 The speed in which it gets things accomplished on 3 7.00 1.73 4 5.00 2.94 14 5.64 2.17 4 8.00 1.41 4 5.00 1.41 16 5.31 1.66 9 4.56 2.19 3 6.33 1.53 5 4.80 2.39 6 5.00 1.55 the ground Being a long-term partner 3 8.33 1.15 4 8.00 1.15 16 8.06 1.39 4 9.75 .50 4 8.25 2.36 22 6.91 1.82 11 7.09 2.39 5 7.00 1.22 6 6.50 2.88 6 8.67 .82 To what extent does the World Bank Group’s work 3 7.33 1.15 4 5.25 2.22 16 7.13 1.82 3 8.00 1.00 5 6.80 2.28 22 5.95 1.73 11 6.55 2.11 5 6.00 1.87 5 6.20 1.92 5 7.60 .89 help to achieve development results in XXXX? The World Bank Group's financial instruments meet 3 7.00 1.00 4 5.75 2.06 14 5.86 2.03 3 7.33 .58 5 6.00 1.87 20 5.25 1.74 10 5.90 2.77 3 4.33 2.08 6 5.17 2.14 5 5.60 2.51 the needs of XXXX The World Bank Group meets XXXX's needs for 3 6.67 2.31 4 4.50 2.65 13 5.62 2.02 3 8.00 1.00 5 6.40 2.07 20 5.50 2.06 13 6.23 2.09 4 5.50 1.73 6 5.67 2.16 5 6.20 1.30 knowledge services Are adaptable to XXXX's specific development 3 7.00 1.73 4 5.25 2.75 14 5.93 2.02 3 6.67 .58 5 5.00 1.73 21 5.00 2.28 12 5.42 2.02 4 5.50 1.91 4 5.50 1.73 4 5.75 1.89 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and 3 7.33 2.08 4 5.00 2.16 16 6.56 2.25 4 7.25 .96 5 7.00 2.55 26 5.65 1.85 14 5.79 1.67 4 5.75 2.06 5 6.00 1.58 3 6.33 .58 activities make to development results in your country? Overall, how would you rate the technical quality of the 3 7.00 2.65 4 6.00 2.94 16 7.38 1.67 4 8.75 1.89 4 7.00 2.16 22 6.82 1.94 11 6.64 1.69 4 7.00 1.15 6 8.83 .75 4 7.25 1.50 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in 3 6.33 .58 4 5.00 2.94 10 6.40 1.65 2 8.50 .71 4 6.50 .58 14 4.93 1.54 8 4.75 1.75 2 4.00 2.83 4 6.50 1.91 7 4.71 1.98 XXXX Where country systems are adequate, the World 2 5.50 2.12 2 5.00 2.83 8 7.00 1.69 2 8.50 2.12 4 6.75 .96 12 5.67 1.44 7 6.29 2.29 2 6.50 2.12 4 8.00 1.41 5 6.80 1.79 Bank Group makes appropriate use of them *Significantly different between stakeholder groups 121 Appendix F: XXXX FY 2013 Questionnaire World Bank Group Country Survey FY14 – OECS (Country XXXX) The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in XXXX or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in XXXX, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies that support development in XXXX. The World Bank Group commissioned an independent firm to oversee the logistics of this effort. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know�. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING XXXX A1. In general would you say that XXXX is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 122 The World Bank Group OECS Country Survey 2014 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in XXXX. Please identify which of the following you consider the most important development priorities in XXXX? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Education assistance) 2 Transport (e.g., roads, bridges, transportation) 18 Poverty reduction Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 19 Energy expenditure, fiscal system reform) 4 Global/regional integration 20 Food security 5 Gender equity 21 Climate change (e.g., mitigation, adaptation) 6 Domestic private sector development 22 Agricultural development 7 Foreign direct investment 23 Trade and exports 8 Water and sanitation 24 Crime and violence 9 Anti-corruption 25 Economic growth 10 Job creation/employment 26 Law and justice (e.g., judicial system) 11 Rural development 27 Regulatory framework 12 Financial markets 28 Communicable/non-communicable diseases 13 Urban development 29 Natural resource management (e.g., oil, gas, mining) 14 Environmental sustainability 30 Disaster management 15 Equality of opportunity (i.e., equity) 31 Information and communications technology 16 Health 123 The World Bank Group OECS Country Survey 2014 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in XXXX? (Choose no more than THREE) 1 Water and sanitation 16 Anti corruption 2 Equality of opportunity (i.e., equity) 17 Domestic private sector development 3 Economic growth 18 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 19 Education 5 Global/regional integration 20 Energy Public sector governance/ reform (i.e., government 6 Gender equity 21 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Rural development 22 Natural resource management (e.g., oil, gas, mining) 8 Urban development 23 Environmental sustainability 9 Regulatory framework 24 Disaster management Social protection (e.g., pensions, targeted 10 25 Health social assistance) 11 Law and justice (e.g., judicial system) 26 Agricultural development 12 Transport (e.g., roads, bridges, transportation) 27 Job creation/employment 13 Crime and violence 28 Financial markets 14 Communicable/non-communicable diseases 29 Trade and exports 15 Information and communications technology 30 Food security 124 The World Bank Group OECS Country Survey 2014 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in XXXX? (Choose no more than THREE) 1 Energy 16 Communicable/non-communicable diseases 2 Gender equity 17 Trade and exports Public sector governance/ reform (i.e., government 3 Equality of opportunity (i.e., equity) 18 effectiveness, public financial management, public expenditure, fiscal system reform) Social protection (e.g., pensions, targeted 4 19 Domestic private sector development social assistance) 5 Global/regional integration 20 Job creation/employment 6 Climate change (e.g., mitigation, adaptation) 21 Agricultural development 7 Anti corruption 22 Food security 8 Disaster management 23 Transport (e.g., roads, bridges, transportation) 9 Rural development 24 Natural resource management (e.g., oil, gas, mining) 10 Foreign direct investment 25 Environmental sustainability 11 Urban development 26 Health 12 Water and sanitation 27 Law and justice (e.g., judicial system) 13 Education 28 Crime and violence 14 Information and communications technology 29 Financial markets 15 Regulatory framework A5. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in XXXX? (Choose no more than TWO) 1 Better employment opportunities for young people 2 Better employment opportunities for women 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Consistent economic growth 11 More reliable social safety net 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ 125 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in XXXX? Not familiar Extremely familiar at all B1 World Bank (WB/BM) 1 2 3 4 5 6 7 8 9 10 B2 Caribbean Development Bank (CDB) 1 2 3 4 5 6 7 8 9 10 B3 European Caribbean Central Bank (ECCB) 1 2 3 4 5 6 7 8 9 10 Organization of Eastern Caribbean States B4 1 2 3 4 5 6 7 8 9 10 (OECS) B5 International Monetary Fund (IMF) 1 2 3 4 5 6 7 8 9 10 B6 Inter-American Development Bank (IDB) 1 2 3 4 5 6 7 8 9 10 Overall, please rate your impression of the effectiveness of these organizations in XXXX. Not effective Extremely Don't at all effective know B7 World Bank (WB/BM) 1 2 3 4 5 6 7 8 9 10 B8 Caribbean Development Bank (CDB) 1 2 3 4 5 6 7 8 9 10 B9 European Caribbean Central Bank (ECCB) 1 2 3 4 5 6 7 8 9 10 Organization of Eastern Caribbean States B10 1 2 3 4 5 6 7 8 9 10 (OECS) B11 International Monetary Fund (IMF) 1 2 3 4 5 6 7 8 9 10 B12 Inter-American Development Bank (IDB) 1 2 3 4 5 6 7 8 9 10 B13. To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help XXXX solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree 126 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B14. When thinking about how the World Bank Group can have the most impact on development results in XXXX, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in XXXX? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Equality of opportunity (i.e., equity) assistance) Public sector governance/ reform (i.e., government 2 effectiveness, public financial management, public 18 Health expenditure, fiscal system reform) 3 Transport (e.g., roads, bridges, transportation) 19 Education 4 Poverty reduction 20 Food security 5 Global/regional integration 21 Climate change (e.g., mitigation, adaptation) 6 Gender equity 22 Agricultural development 7 Crime and violence 23 Trade and exports 8 Domestic private sector development 24 Economic growth 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Water and sanitation 27 Communicable/non-communicable diseases 12 Energy 28 Natural resource management (e.g., oil, gas, mining) 13 Job creation/employment 29 Anti corruption 14 Financial markets 30 Information and communications technology 15 Urban development 31 Disaster management 16 Environmental sustainability B15. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in XXXX? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Convening/Facilitating 2 Data 3 Policy advice, studies, analyses 4 Financial resources 5 Capacity development 6 Technical assistance 7 Mobilizing third party financial resources 8 Donor coordination Linkage to non-Bank expertise (i.e., South-South 9 knowledge sharing) 10 Other 127 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How effectively do the World Bank Group’s activities below support XXXX’s efforts to achieve development results? Not effective Very Don't at all effective know B16 Convening/Facilitating 1 2 3 4 5 6 7 8 9 10 B17 Data 1 2 3 4 5 6 7 8 9 10 B18 Policy advice, studies, analyses 1 2 3 4 5 6 7 8 9 10 B19 Financial resources 1 2 3 4 5 6 7 8 9 10 B20 Technical assistance 1 2 3 4 5 6 7 8 9 10 B21 Mobilizing third party financial resources 1 2 3 4 5 6 7 8 9 10 B22 Donor coordination 1 2 3 4 5 6 7 8 9 10 Linkage to non-Bank expertise (i.e., South-South B23 1 2 3 4 5 6 7 8 9 10 knowledge sharing) The World Bank Group can provide capacity building support in a number of ways in XXXX. To what degree would XXXX benefit, if capacity building were to support...? To no To a very Don't degree significant know at all degree Groups outside of government (e.g., civil society, B24 media) to help them more effectively engage and 1 2 3 4 5 6 7 8 9 10 participate in development efforts The public sector, related to implementation of B25 1 2 3 4 5 6 7 8 9 10 specific development projects on the ground The public sector, related to changing institutions B26 1 2 3 4 5 6 7 8 9 10 (organizations or sociopolitical conditions) How effective do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in XXXX? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not effective Very Don't at all effective know Project implementation (or other organizational B27 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B28 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B29 1 2 3 4 5 6 7 8 9 10 achieve development goals) 128 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP When thinking about how to improve capacity building in XXXX to help ensure better development results, looking forward, how important is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not important Very Don't at all important know Project implementation (or other organizational B30 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B31 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B32 1 2 3 4 5 6 7 8 9 10 achieve development goals) B33. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in XXXX? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not adequately sensitive to political/social realities in XXXX 4 Not enough public disclosure of its work 5 Arrogant in its approach 6 Not aligned with country priorities 7 The credibility of its knowledge/data 8 World Bank Group’s processes too complex 9 Not willing to honestly criticize policies and reform efforts in the country 10 Too influenced by developed countries 11 Imposing technocratic solutions without regard to political realities 12 World Bank Group’s processes too slow 13 Too bureaucratic in its operational policies and procedures 14 Not aligned with other donors’ work 15 Not collaborating enough with non-state actors 16 Not client focused 17 Other (please specify): __________________________________________________ 18 Don’t know 129 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B34. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in XXXX? (Choose no more than TWO) 1 Capacity development 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Other (please specify): __________________________________________________ 8 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in XXXX? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B35 1 2 3 4 5 6 7 8 9 10 relevant role in development in XXXX The World Bank Group’s work is aligned with what I B36 1 2 3 4 5 6 7 8 9 10 consider the development priorities for XXXX The World Bank Group supports XXXX’s efforts to B37 1 2 3 4 5 6 7 8 9 10 reduce social exclusion The World Bank Group supports programs and B38 1 2 3 4 5 6 7 8 9 10 strategies that are realistic for XXXX The World Bank Group treats clients and B39 1 2 3 4 5 6 7 8 9 10 stakeholders in XXXX with respect The World Bank Group is an organization that does B40 not represent a particular ideological perspective in 1 2 3 4 5 6 7 8 9 10 XXXX The World Bank Group is an organization that is not B41 1 2 3 4 5 6 7 8 9 10 overly influenced by any particular country The World Bank Group respects the positions, views B42 1 2 3 4 5 6 7 8 9 10 and demands of the government of XXXX The World Bank Group listens and takes into B43 1 2 3 4 5 6 7 8 9 10 account your views B44. When considering the national development needs in XXXX, to what extent does the combination of financial, knowledge and convening services that the World Bank Group currently provides in XXXX meet the national development needs of XXXX? 1 2 3 4 5 6 7 8 9 10 To no degree at all To a very significant degree Don't know 130 The World Bank Group OECS Country Survey 2014 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in XXXX? To no To a very Don't degree at significant know all degree B45 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the World Bank Group’s B46 1 2 3 4 5 6 7 8 9 10 products and services) Flexibility (in terms of changing country B47 1 2 3 4 5 6 7 8 9 10 circumstances) B48 Being inclusive 1 2 3 4 5 6 7 8 9 10 B49 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B50 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B51 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Ease of access to the people at the World Bank B52 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10 work Collaboration with groups outside of the B53 1 2 3 4 5 6 7 8 9 10 Government (e.g., NGOs, academia, private sector) B54 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 B55 Collaboration with other donors 1 2 3 4 5 6 7 8 9 10 The speed in which it gets things accomplished on B56 1 2 3 4 5 6 7 8 9 10 the ground B57 Being a long-term partner 1 2 3 4 5 6 7 8 9 10 B58. To be a more effective development partner in XXXX, do you believe that the World Bank Group should have… ? (Select only ONE response) The current level of local presence More local presence Less local presence Don't know is adequate B59. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not do adequate follow through/follow-up 2 There is not an adequate level of citizen/civil society participation 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 Poor donor coordination 6 The World Bank Group works too slowly 7 The Government works inefficiently 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 131 The World Bank Group OECS Country Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in XXXX? Not important Very Don't at all important know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10 2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 4 Crime and violence 1 2 3 4 5 6 7 8 9 10 5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 6 Urban development 1 2 3 4 5 6 7 8 9 10 7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 8 Regulatory framework 1 2 3 4 5 6 7 8 9 10 9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 10 Poverty reduction 1 2 3 4 5 6 7 8 9 10 11 Gender equity 1 2 3 4 5 6 7 8 9 10 12 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 14 Water and sanitation 1 2 3 4 5 6 7 8 9 10 15 Trade and exports 1 2 3 4 5 6 7 8 9 10 16 Economic growth 1 2 3 4 5 6 7 8 9 10 17 Energy 1 2 3 4 5 6 7 8 9 10 18 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10 21 Financial markets 1 2 3 4 5 6 7 8 9 10 22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 23 Health 1 2 3 4 5 6 7 8 9 10 24 Rural development 1 2 3 4 5 6 7 8 9 10 25 Global/regional integration 1 2 3 4 5 6 7 8 9 10 26 Food security 1 2 3 4 5 6 7 8 9 10 27 Education 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10 assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 30 Agricultural development 1 2 3 4 5 6 7 8 9 10 31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 132 The World Bank Group OECS Country Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in XXXX? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know�) Not effective Very Don't at all effective know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10 2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 4 Crime and violence 1 2 3 4 5 6 7 8 9 10 5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 6 Urban development 1 2 3 4 5 6 7 8 9 10 7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 8 Regulatory framework 1 2 3 4 5 6 7 8 9 10 9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 10 Poverty reduction 1 2 3 4 5 6 7 8 9 10 11 Gender equity 1 2 3 4 5 6 7 8 9 10 12 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 14 Water and sanitation 1 2 3 4 5 6 7 8 9 10 15 Trade and exports 1 2 3 4 5 6 7 8 9 10 16 Economic growth 1 2 3 4 5 6 7 8 9 10 17 Energy 1 2 3 4 5 6 7 8 9 10 18 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10 21 Financial markets 1 2 3 4 5 6 7 8 9 10 22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 23 Health 1 2 3 4 5 6 7 8 9 10 24 Rural development 1 2 3 4 5 6 7 8 9 10 25 Global/regional integration 1 2 3 4 5 6 7 8 9 10 26 Food security 1 2 3 4 5 6 7 8 9 10 27 Education 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10 assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 30 Agricultural development 1 2 3 4 5 6 7 8 9 10 31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 133 The World Bank Group OECS Country Survey 2014 SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. Where are the World Bank Group’s decisions made primarily that support the program in XXXX? (Select only ONE response) 1 At the Headquarters (in Washington D.C.) 2 In the country 3 Don’t know C4. To what extent does the World Bank Group’s work help to achieve development results in XXXX? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very significant Don't know all degree To what extent do you agree with the following statements about the World Bank Group in XXXX? Strongly Strongly Don't disagree agree know The World Bank Group's financial instruments (i.e., investment lending, C5 Development Policy Loan, Trust Funds, 1 2 3 4 5 6 7 8 9 10 Program 4 Result, etc.) meet the needs of XXXX The World Bank Group meets XXXX’s needs C6 for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10 analysis, data, technical assistance) C7. To what extent do you believe the World Bank Group’s internal evaluation mechanisms hold the institution accountable for achieving results in XXXX? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 134 The World Bank Group OECS Country Survey 2014 SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In XXXX, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10 Are relevant to XXXX’s development D3 1 2 3 4 5 6 7 8 9 10 priorities D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10 Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10 understand) D6 Enhance your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10 D7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10 Are adaptable to XXXX’s specific D8 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D9.Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10 Not significant at Very significant Don't know all D10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10 Very low Very high technical Don't know technical quality quality 135 The World Bank Group OECS Country Survey 2014 SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (I.E., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D11. Have you read/consulted the most recent LAC Flagship Report: [Economic Mobility and the Rise of the Latin American Middle Class]? 1 Yes 2 No D12. To what extent do you believe this Flagship Report raised substantive new information and insight that you were not aware of prior to reading? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree D13. To what extent do you believe this Flagship Report provided you with useful information in terms of the work you do? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree 136 The World Bank Group OECS Country Survey 2014 SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent does each of the following aspect of the World Bank Group’s delivery work contribute to solving XXXX’s development challenges? To no degree To a very significant Don't at all degree know Conceptualization (understanding and E1 1 2 3 4 5 6 7 8 9 10 framing the problem) Design (appraising and planning the E2 1 2 3 4 5 6 7 8 9 10 solutions) Implementation (Executing, carrying out, E3 monitoring, and making appropriate 1 2 3 4 5 6 7 8 9 10 adjustments) E4 Evaluation (assessing the impact and results) 1 2 3 4 5 6 7 8 9 10 To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E5 1 2 3 4 5 6 7 8 9 10 promptly The World Bank Group effectively monitors E6 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank Group’s approvals and E7 1 2 3 4 5 6 7 8 9 10 reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy� E8 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank Group’s conditions on its E9 1 2 3 4 5 6 7 8 9 10 lending are reasonable The World Bank Group takes decisions quickly E10 1 2 3 4 5 6 7 8 9 10 in XXXX Working with the World Bank Group E11 1 2 3 4 5 6 7 8 9 10 increases XXXX's institutional capacity The World Bank Group ensures consistency E12 1 2 3 4 5 6 7 8 9 10 and continuity through staff changes Where country systems (e.g., procurement, financial management, etc.) are adequate, E13 1 2 3 4 5 6 7 8 9 10 the World Bank Group makes appropriate use of them The World Bank Group provides effective E14 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) E15. Which of the following best describes the way the World Bank Group operates in XXXX? (Select only one response) 1 The World Bank Group takes too much risk in XXXX 2 The World Bank Group does not take enough risk in XXXX 3 The World Bank Group’s approach to risk is appropriate 4 Don’t know 5 Prefer not to answer 137 The World Bank Group OECS Country Survey 2014 SECTION F: RECENT TRENDS AND THE FUTURE ROLE OF THE WORLD BANK GROUP IN XXXX F1. In the last three years, to what extent do you believe that the World Bank Group has moved in the right direction in terms of the focus of its work in XXXX? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very significant Don't know all degree F2. How significant a role do you believe that international development cooperation (e.g., range of donors and partners) SHOULD play in XXXX’s development in the near future? 1 2 3 4 5 6 7 8 9 10 Not a significant Very significant role Don't know role at all F3. Which of the following SHOULD the World Bank Group do to make itself of greater value in XXXX? (Choose no more than TWO) 1 Provide more adequate data/knowledge/statistics/figures on XXXX’s economy 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Offer more innovative financial products 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Improve the quality of its experts as related to XXXX’s specific challenges 7 Offer more innovative knowledge services 8 Ensure greater selectivity in its work 9 Increase the level of capacity development in the country 10 Reduce the complexity of obtaining World Bank Group financing 11 Increase availability of Fee-Based services 12 Work faster 13 Other (please specify): ______________________________________________ F4. When considering the combination of services that the World Bank Group offers in XXXX, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in XXXX? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for XXXX 6 Don’t know 138 The World Bank Group OECS Country Survey 2014 SECTION F: RECENT TRENDS AND THE FUTURE ROLE OF THE WORLD BANK GROUP IN XXXX F5. Please answer the following questions: A. Which THREE areas below would B. Which THREE areas Choose no more than THREE for each benefit most from the World Bank below would benefit most column Group playing a leading role among from other donors in international partners in XXXX? XXXX? 1 Building capacity of state institutions 2 Strengthening public financial management Strengthening conflict resolution 3 mechanisms 4 Increasing access to justice systems 5 Strengthening security mechanisms 6 Reducing violence 7 Increasing access to basic services 8 Building social safety nets 9 Generating jobs 10 Improving livelihoods 11 Increasing cohesion Stimulating dialogue to promote peace and 12 stability 139 The World Bank Group OECS Country Survey 2014 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in XXXX? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (e.g., Facebook, Twitter, Youtube, Flickr) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 1 Blogs 2 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 3 e-Newsletters 4 Instant messaging 5 World Bank Group’s seminars/workshops/conferences 6 World Bank Group’s publications and other written materials 7 Mobile phones 8 Social media (e.g., Facebook, Twitter, Youtube, Flickr) 9 World Bank Group’s website 10 Other (please specify): ______________________________________________ Are you aware of the World Bank Group’s Access to Information Policy under which the G3 Yes No Bank will now disclose any information in its possession that is not on a list of exceptions? G4 Do you use/have you used the World Bank Group website? Yes No 140 The World Bank Group OECS Country Survey 2014 SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know When I need information from the World Bank Group I G5 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10 them, etc.) The World Bank Group’s social media channels (e.g., G6 Facebook, Twitter, Youtube, Flickr) are valuable sources 1 2 3 4 5 6 7 8 9 10 of information about the institution The World Bank Group is responsive to my information G7 1 2 3 4 5 6 7 8 9 10 requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 141 The World Bank Group OECS Country Survey 2014 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank Group supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Agriculture/ rural development / food security 10 Law and justice / regulatory framework Natural resource management / environmental 2 Climate change / disaster management 11 sustainability Private sector development / foreign direct 3 Education 12 investment Public sector governance / public financial 4 Energy 13 management / anti corruption 5 Financial markets / banking 14 Social protection 6 Gender equity / equality of opportunity 15 Transport Health / communicable/non-communicable 7 16 Urban development diseases 8 Information and communications technology 17 Water and sanitation 9 Job creation/employment 18 Other (please specify): _______________________ 142 The World Bank Group OECS Country Survey 2014 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank Group in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you work with in XXXX? (Select all that apply) 1 The World Bank (IBRD/IDA) 2 International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 None H5. Which of the following describes most of your exposure to the World Bank Group in XXXX? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. Thank you for completing the survey! 143