63570 THE LITTLE DATA BOOK 2011 ON INFORMATION AND COMMUNICATION TECHNOLOGY Copyright ©2011 by the International Bank for Reconstruction and Development/THE WORLD BANK 1818 H Street, N.W., Washington, D.C. 20433 U.S.A. All rights reserved Manufactured in the United States of America First printing June 2011 ISBN: 978-0-8213-8248-6 eISBN: 978-0-8213-8447-3 DOI: 10.1596/978-0-8213-8248-6 SKU: 18860 The Little Data Book on Information and Communication Technology 2011 is a product of the Development Data Group of the Development Economics Vice Presidency and the Global Information and Communication Technologies Department of the World Bank. Design by Communications Development Incorporated, Washington, D.C. Contents Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Data notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Regional tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 East Asia and Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Europe and Central Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Latin America and the Caribbean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Middle East and North Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 South Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Sub-Saharan Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Income group tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Low income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Lower middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Upper middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Low and middle income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Euro area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 High income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Country tables (in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 The Little Data Book on Information and Communication Technology 2011 iii Acknowledgments The Little Data Book on Information and Communication Technology 2011 is the result of close collaboration between the staff of the Development Data Group of the Development Economics Vice Presidency and the Transport, Water, and Information Communication Technologies Department of the World Bank. The Development Data Group team included Azita Amjadi, David Cieslikowski, Federico Escaler, Buyant Erdene Khaltarkhuu, Alison Kwong, Jomo Tariku, and William Prince. The Global Information and Communication Technologies team included Kaoru Kimura, Marta Priftis, Christine Zhenwei Qiang and Helen Yang. We would also like to acknowledge the cooperation of the International Telecommunication Union on the use of its data. The work was carried out under the management of Shaida Badiee and Philippe Dongier. The book was typeset by Alison Kwong. Staff from External Affairs oversaw publication and dissemination of the book. iv 2011 The Little Data Book on Information and Communication Technology Preface Since the late 1990s access to information and communication technologies has seen tremendous growth—driven primarily by the wireless technologies and liberalization of telecommunications markets. Mobile communications have evolved from simple voice and text services to diversified innovative applications and mobile broadband internet. The number of mobile cellular subscriptions reached approximately 4.7 billion globally, including people in remote and rural areas. The number of Internet users has risen constantly and now tops 1.8 billion people, with the number of broadband connections more than 470 million in 2009. The impacts of information and communication technologies cross all sectors. Research shows that investment in information and communication technologies is associated with such economic benefits as higher productivity, lower costs, new economic opportunities, job creation, innovation, and increased trade and exports. Information and communication technologies also help provide better services in health and education and strengthen social cohesion. The Little Data Book on Information and Communication Technology 2011 charts the progress of this revolution for 213 countries around the world. It provides comparable statistics on the sector for 2000 and 2009 across a range of indicators, enabling readers to readily compare countries. This book includes indicators covering the economic and social context, the structure of the information and communication technology sector, sector efficiency and capacity, and sector performance related to access, usage, quality, affordability, trade, and applications. The Glossary contains definitions of the terms used in the tables. For more information about these data or other World Bank data publications, visit our data Web site at data.worldbank.org or the Web site of the Information and Communication Technologies Department at www.worldbank.org/ict. The Little Data Book on Information and Communication Technology 2011 v Data notes The data in this book are for 2000 and 2009 or the most recent year unless otherwise noted in the table or the Glossary. otherwise noted. economies only. specified. Symbols used: .. indicates that data are not available or that aggregates cannot be calculated because of missing data. 0 or 0.0 indicates zero or small enough that the number would round to zero at the displayed number of decimal places. $ indicates current U.S. dollars. Data are shown for economies with populations greater than 30,000 or for smaller economies if they are members of the World Bank. The term country (used interchangeably with economy) does not imply political independence or official recognition by the World Bank but refers to any economy for which the authorities report separate social or economic statistics. vi 2011 The Little Data Book on Information and Communication Technology Regional tables The country composition of regions is based on the World Bank’s analytical regions and may differ from common geographic usage. East Asia and Pacific American Samoa, Cambodia, China, Fiji, Indonesia, Kiribati, Democratic Republic of Korea, Lao People’s Democratic Republic, Malaysia, Marshall Islands, Federated States of Micronesia, Mongolia, Myanmar, Palau, Papua New Guinea, Philippines, Samoa, Solomon Islands, Thailand, Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam Europe and Central Asia Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Georgia, Kazakhstan, Kosovo, Kyrgyz Republic, Lithuania, Former Yugoslav Republic of Macedonia, Moldova, Montenegro, Romania, Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan Latin America and the Caribbean Antigua and Barbuda, Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Uruguay, Bolivarian Republic of Venezuela Middle East and North Africa Algeria, Djibouti, Arab Republic of Egypt, Islamic Republic of Iran, Iraq, Jordan, Lebanon, Libya, Morocco, Syrian Arab Republic, Tunisia, West Bank and Gaza, Republic of Yemen South Asia Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka Sub-Saharan Africa Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Republic of Congo, Côte d’Ivoire, Eritrea, Ethiopia, Gabon, The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe The Little Data Book on Information and Communication Technology 2011 1 World 2000 2009 Economic and social context Population (millions) 6,085 6,775 Urban population (% of total) 47 50 GNI per capita, World Bank Atlas method ($) 5,293 8,732 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.3 2.9 Adult literacy rate (% ages 15 and older) 82 84 Gross primary, secondary, and tertiary enrollment (%) 62 68 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.9 3.1 Mobile cellular and fixed-line subscribers per employee 155 755 Telecommunications investment (% of revenue) 26.7 18.5 Performance Access Telephone lines (per 100 people) 16.0 18.0 Mobile cellular subscriptions (per 100 people) 12.2 69.0 Fixed broadband Internet subscribers (per 100 people) 2.3 9.1 Personal computers (per 100 people) 8.0 15.3 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 195 298 Internet users (per 100 people) 6.7 27.1 Quality Population covered by mobile cellular network (%) .. 80 Fixed broadband Internet subscribers (% of total subscribers) 15.7 59.7 International Internet bandwidth (bits per second per person) 102 3,526 Affordability Residential fixed line tariff ($ a month) .. 10.1 Mobile cellular prepaid tariff ($ a month) .. 8.7 Fixed broadband Internet access tariff ($ a month) .. 29.7 Trade ICT goods exports (% of total goods exports) 18.0 13.0 ICT goods imports (% of total goods imports) 17.7 13.9 ICT service exports (% of total service exports) 5.5 9.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.26 Secure Internet servers (per million people) 21.8 155.7 2 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific 2000 2009 Economic and social context Population (millions) 1,807 1,944 Urban population (% of total) 37 45 GNI per capita, World Bank Atlas method ($) 902 3,163 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.0 9.4 Adult literacy rate (% ages 15 and older) 91 94 Gross primary, secondary, and tertiary enrollment (%) 65 67 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 2.5 Mobile cellular and fixed-line subscribers per employee 151 546 Telecommunications investment (% of revenue) 30.7 .. Performance Access Telephone lines (per 100 people) 9.3 20.4 Mobile cellular subscriptions (per 100 people) 5.8 61.6 Fixed broadband Internet subscribers (per 100 people) 0.7 9.0 Personal computers (per 100 people) 1.6 5.6 Households with a television (%) .. .. Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 247 363 Internet users (per 100 people) 1.9 24.1 Quality Population covered by mobile cellular network (%) .. 93 Fixed broadband Internet subscribers (% of total subscribers) 0.2 42.6 International Internet bandwidth (bits per second per person) 2 742 Affordability Residential fixed line tariff ($ a month) .. 4.0 Mobile cellular prepaid tariff ($ a month) .. 3.7 Fixed broadband Internet access tariff ($ a month) .. 20.8 Trade ICT goods exports (% of total goods exports) 29.8 28.9 ICT goods imports (% of total goods imports) 26.7 24.4 ICT service exports (% of total service exports) 4.7 6.8 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.13 Secure Internet servers (per million people) 0.3 3.2 The Little Data Book on Information and Communication Technology 2011 3 Europe & Central Asia 2000 2009 Economic and social context Population (millions) 400 404 Urban population (% of total) 63 64 GNI per capita, World Bank Atlas method ($) 1,756 6,793 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.1 5.9 Adult literacy rate (% ages 15 and older) 97 98 Gross primary, secondary, and tertiary enrollment (%) 76 81 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.5 2.8 Mobile cellular and fixed-line subscribers per employee 88 462 Telecommunications investment (% of revenue) 26.0 22.5 Performance Access Telephone lines (per 100 people) 20.5 25.5 Mobile cellular subscriptions (per 100 people) 6.5 118.7 Fixed broadband Internet subscribers (per 100 people) 0.8 29.1 Personal computers (per 100 people) 4.5 9.8 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. 214 Internet users (per 100 people) 2.0 36.4 Quality Population covered by mobile cellular network (%) .. 91 Fixed broadband Internet subscribers (% of total subscribers) 1.8 26.3 International Internet bandwidth (bits per second per person) 11 1,087 Affordability Residential fixed line tariff ($ a month) .. 3.9 Mobile cellular prepaid tariff ($ a month) .. 7.6 Fixed broadband Internet access tariff ($ a month) .. 17.2 Trade ICT goods exports (% of total goods exports) 1.7 1.5 ICT goods imports (% of total goods imports) 7.9 6.6 ICT service exports (% of total service exports) 2.5 6.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 Secure Internet servers (per million people) 2.0 33.1 4 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean 2000 2009 Economic and social context Population (millions) 512 572 Urban population (% of total) 75 79 GNI per capita, World Bank Atlas method ($) 3,831 7,007 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 3.8 Adult literacy rate (% ages 15 and older) 90 91 Gross primary, secondary, and tertiary enrollment (%) 78 83 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 3.8 Mobile cellular and fixed-line subscribers per employee 244 586 Telecommunications investment (% of revenue) 26.3 .. Performance Access Telephone lines (per 100 people) 14.5 18.2 Mobile cellular subscriptions (per 100 people) 12.1 89.5 Fixed broadband Internet subscribers (per 100 people) 1.3 7.7 Personal computers (per 100 people) 4.9 11.5 Households with a television (%) .. 85 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 127 115 Internet users (per 100 people) 3.8 31.5 Quality Population covered by mobile cellular network (%) .. 92 Fixed broadband Internet subscribers (% of total subscribers) 3.0 92.0 International Internet bandwidth (bits per second per person) 8 1,408 Affordability Residential fixed line tariff ($ a month) .. 10.6 Mobile cellular prepaid tariff ($ a month) .. 8.8 Fixed broadband Internet access tariff ($ a month) .. 29.6 Trade ICT goods exports (% of total goods exports) 12.5 11.6 ICT goods imports (% of total goods imports) 16.3 15.2 ICT service exports (% of total service exports) 6.5 5.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.29 Secure Internet servers (per million people) 4.1 27.5 The Little Data Book on Information and Communication Technology 2011 5 Middle East & North Africa 2000 2009 Economic and social context Population (millions) 280 331 Urban population (% of total) 55 58 GNI per capita, World Bank Atlas method ($) 1,617 3,597 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.5 4.7 Adult literacy rate (% ages 15 and older) 68 74 Gross primary, secondary, and tertiary enrollment (%) 66 69 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 3.1 Mobile cellular and fixed-line subscribers per employee 139 880 Telecommunications investment (% of revenue) 39.8 23.6 Performance Access Telephone lines (per 100 people) 8.5 15.8 Mobile cellular subscriptions (per 100 people) 2.2 67.4 Fixed broadband Internet subscribers (per 100 people) 0.1 2.0 Personal computers (per 100 people) 2.5 5.7 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 0.9 21.5 Quality Population covered by mobile cellular network (%) .. 93 Fixed broadband Internet subscribers (% of total subscribers) .. 22.6 International Internet bandwidth (bits per second per person) 1 323 Affordability Residential fixed line tariff ($ a month) .. 3.0 Mobile cellular prepaid tariff ($ a month) .. 6.3 Fixed broadband Internet access tariff ($ a month) .. 22.7 Trade ICT goods exports (% of total goods exports) .. .. ICT goods imports (% of total goods imports) .. .. ICT service exports (% of total service exports) .. .. Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.20 Secure Internet servers (per million people) 0.2 2.4 6 2011 The Little Data Book on Information and Communication Technology South Asia 2000 2009 Economic and social context Population (millions) 1,362 1,568 Urban population (% of total) 27 30 GNI per capita, World Bank Atlas method ($) 442 1,107 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.4 7.3 Adult literacy rate (% ages 15 and older) 58 61 Gross primary, secondary, and tertiary enrollment (%) 49 58 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 2.0 Mobile cellular and fixed-line subscribers per employee 60 565 Telecommunications investment (% of revenue) 25.9 .. Performance Access Telephone lines (per 100 people) 2.7 3.0 Mobile cellular subscriptions (per 100 people) 0.3 45.5 Fixed broadband Internet subscribers (per 100 people) 0.2 1.3 Personal computers (per 100 people) 0.4 3.3 Households with a television (%) 31 55 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 198 341 Internet users (per 100 people) 0.5 5.5 Quality Population covered by mobile cellular network (%) 24 61 Fixed broadband Internet subscribers (% of total subscribers) 0.0 51.3 International Internet bandwidth (bits per second per person) 1 31 Affordability Residential fixed line tariff ($ a month) .. 3.0 Mobile cellular prepaid tariff ($ a month) .. 1.2 Fixed broadband Internet access tariff ($ a month) .. 14.6 Trade ICT goods exports (% of total goods exports) 1.4 3.0 ICT goods imports (% of total goods imports) 6.4 7.4 ICT service exports (% of total service exports) 29.5 49.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 Secure Internet servers (per million people) 0.1 1.9 The Little Data Book on Information and Communication Technology 2011 7 Sub-Saharan Africa 2000 2009 Economic and social context Population (millions) 672 840 Urban population (% of total) 33 37 GNI per capita, World Bank Atlas method ($) 488 1,125 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.2 5.1 Adult literacy rate (% ages 15 and older) 57 62 Gross primary, secondary, and tertiary enrollment (%) 43 54 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 4.7 Mobile cellular and fixed-line subscribers per employee 73 499 Telecommunications investment (% of revenue) 32.5 .. Performance Access Telephone lines (per 100 people) 1.4 1.5 Mobile cellular subscriptions (per 100 people) 1.7 37.3 Fixed broadband Internet subscribers (per 100 people) 0.2 0.2 Personal computers (per 100 people) 0.9 1.8 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) 0.5 8.8 Quality Population covered by mobile cellular network (%) .. 56 Fixed broadband Internet subscribers (% of total subscribers) 0.2 31.8 International Internet bandwidth (bits per second per person) 1 31 Affordability Residential fixed line tariff ($ a month) .. 11.5 Mobile cellular prepaid tariff ($ a month) .. 10.4 Fixed broadband Internet access tariff ($ a month) .. 88.0 Trade ICT goods exports (% of total goods exports) 0.9 1.0 ICT goods imports (% of total goods imports) 8.9 7.8 ICT service exports (% of total service exports) .. 4.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 Secure Internet servers (per million people) .. 4.8 8 2011 The Little Data Book on Information and Communication Technology Income group tables For operational and analytical purposes the World Bank’s main criterion for classifying economies is gross national income (GNI) per capita. Every economy in The Little Data Book on Information and Communication Technology is classified as low income, middle income, or high income. Low- and middle- income economies are sometimes referred to as developing economies. The use of the term is convenient; it is not intended to imply that all economies in the group are experiencing similar development or that other economies have reached a preferred or final stage of development. Classification by income does not necessarily reflect development status. Low-income economies are those with a GNI per capita of $995 or less in 2009. Middle-income economies are those with a GNI per capita of more than $995 but less than $12,196. Lower-middle-income and upper-middle-income economies are separated at a GNI per capita of $3,945. High-income economies are those with a GNI per capita of $12,196 or more. Euro area includes the member states of the Economic and Monetary Union of the European Union that have adopted the euro as their currency: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, and Spain. The Little Data Book on Information and Communication Technology 2011 9 Low income 2000 2009 Economic and social context 695 846 Population (millions) 25 29 Urban population (% of total) 264 509 GNI per capita, World Bank Atlas method ($) 4.1 5.4 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 58 62 Adult literacy rate (% ages 15 and older) 46 56 Gross primary, secondary, and tertiary enrollment (%) Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity 1.7 2.9 Telecommunications revenue (% of GDP) 48 301 Mobile cellular and fixed-line subscribers per employee 26.7 .. Telecommunications investment (% of revenue) Performance Access 0.6 1.2 Telephone lines (per 100 people) 0.3 26.6 Mobile cellular subscriptions (per 100 people) 0.0 0.1 Fixed broadband Internet subscribers (per 100 people) 0.3 0.9 Personal computers (per 100 people) .. .. Households with a television (%) Usage .. .. International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 0.1 2.7 Internet users (per 100 people) Quality Population covered by mobile cellular network (%) .. 53 Fixed broadband Internet subscribers (% of total subscribers) 0.3 5.4 International Internet bandwidth (bits per second per person) 0 7 Affordability Residential fixed line tariff ($ a month) .. 8.8 Mobile cellular prepaid tariff ($ a month) .. 8.0 Fixed broadband Internet access tariff ($ a month) .. 89.9 Trade ICT goods exports (% of total goods exports) 0.2 0.6 ICT goods imports (% of total goods imports) .. 5.9 ICT service exports (% of total service exports) 3.9 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.09 Secure Internet servers (per million people) .. 0.6 10 2011 The Little Data Book on Information and Communication Technology Middle income 2000 2009 Economic and social context Population (millions) 4,339 4,813 Urban population (% of total) 43 48 GNI per capita, World Bank Atlas method ($) 1,267 3,397 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.1 6.4 Adult literacy rate (% ages 15 and older) 80 83 Gross primary, secondary, and tertiary enrollment (%) 62 67 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 3.2 Mobile cellular and fixed-line subscribers per employee 148 665 Telecommunications investment (% of revenue) 27.7 22.5 Performance Access Telephone lines (per 100 people) 9.0 14.7 Mobile cellular subscriptions (per 100 people) 4.9 66.7 Fixed broadband Internet subscribers (per 100 people) 0.6 6.9 Personal computers (per 100 people) 2.0 5.5 Households with a television (%) .. .. Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 164 284 Internet users (per 100 people) 1.7 20.9 Quality Population covered by mobile cellular network (%) .. 80 Fixed broadband Internet subscribers (% of total subscribers) 0.7 38.0 International Internet bandwidth (bits per second per person) 3 348 Affordability Residential fixed line tariff ($ a month) .. 5.7 Mobile cellular prepaid tariff ($ a month) .. 7.6 Fixed broadband Internet access tariff ($ a month) .. 22.0 Trade ICT goods exports (% of total goods exports) 16.9 16.3 ICT goods imports (% of total goods imports) 18.2 16.6 ICT service exports (% of total service exports) 7.1 13.3 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.26 Secure Internet servers (per million people) 1.0 8.8 The Little Data Book on Information and Communication Technology 2011 11 Lower middle income 2000 2009 Economic and social context Population (millions) 3,416 3,811 Urban population (% of total) 36 41 GNI per capita, World Bank Atlas method ($) 741 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.6 8.5 Adult literacy rate (% ages 15 and older) 77 80 Gross primary, secondary, and tertiary enrollment (%) 58 64 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 3.0 Mobile cellular and fixed-line subscribers per employee 111 605 Telecommunications investment (% of revenue) 31.1 22.4 Performance Access Telephone lines (per 100 people) 6.7 12.7 Mobile cellular subscriptions (per 100 people) 3.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.4 5.5 Personal computers (per 100 people) 1.1 4.5 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 192 342 Internet users (per 100 people) 1.1 17.2 Quality Population covered by mobile cellular network (%) .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.2 40.1 International Internet bandwidth (bits per second per person) 1 151 Affordability Residential fixed line tariff ($ a month) .. 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.1 Fixed broadband Internet access tariff ($ a month) .. 30.4 Trade ICT goods exports (% of total goods exports) 19.7 21.3 ICT goods imports (% of total goods imports) 18.8 18.4 ICT service exports (% of total service exports) 13.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 Secure Internet servers (per million people) 0.2 2.7 12 2011 The Little Data Book on Information and Communication Technology Upper middle income 2000 2009 Economic and social context Population (millions) 923 1,002 Urban population (% of total) 72 75 GNI per capita, World Bank Atlas method ($) 3,214 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.9 4.4 Adult literacy rate (% ages 15 and older) 90 92 Gross primary, secondary, and tertiary enrollment (%) 78 82 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.9 3.3 Mobile cellular and fixed-line subscribers per employee 212 576 Telecommunications investment (% of revenue) 27.7 18.0 Performance Access Telephone lines (per 100 people) 17.3 22.1 Mobile cellular subscriptions (per 100 people) 10.8 100.6 Fixed broadband Internet subscribers (per 100 people) 1.3 19.4 Personal computers (per 100 people) 5.4 11.2 Households with a television (%) .. 93 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) .. 157 Internet users (per 100 people) 3.8 34.6 Quality Population covered by mobile cellular network (%) .. 94 Fixed broadband Internet subscribers (% of total subscribers) 1.6 41.6 International Internet bandwidth (bits per second per person) 10 1,120 Affordability Residential fixed line tariff ($ a month) .. 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.8 Fixed broadband Internet access tariff ($ a month) .. 18.8 Trade ICT goods exports (% of total goods exports) 14.7 12.2 ICT goods imports (% of total goods imports) 17.7 15.1 ICT service exports (% of total service exports) 4.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 Secure Internet servers (per million people) 3.9 32.2 The Little Data Book on Information and Communication Technology 2011 13 Low and middle income 2000 2009 Economic and social context Population (millions) 5,034 5,659 Urban population (% of total) 41 45 GNI per capita, World Bank Atlas method ($) 1,128 2,968 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.1 6.4 Adult literacy rate (% ages 15 and older) 78 80 Gross primary, secondary, and tertiary enrollment (%) 59 65 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 3.2 Mobile cellular and fixed-line subscribers per employee 97 624 Telecommunications investment (% of revenue) 27.3 .. Performance Access Telephone lines (per 100 people) 7.8 12.6 Mobile cellular subscriptions (per 100 people) 4.3 60.7 Fixed broadband Internet subscribers (per 100 people) 0.5 6.2 Personal computers (per 100 people) 1.8 5.1 Households with a television (%) .. .. Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) .. .. Internet users (per 100 people) .. 280 Quality 1.5 18.1 Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) .. 76 International Internet bandwidth (bits per second per person) 1.9 37.9 Affordability 3 299 Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) .. 6.6 Fixed broadband Internet access tariff ($ a month) .. 7.9 Trade .. 31.5 ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) 16.7 16.2 ICT service exports (% of total service exports) 18.0 16.4 Applications 7.0 13.1 E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) .. 0.18 0.9 7.6 14 2011 The Little Data Book on Information and Communication Technology Euro area 2000 2009 Economic and social context Population (millions) 312 327 Urban population (% of total) 72 73 GNI per capita, World Bank Atlas method ($) 21,980 38,872 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.8 1.5 Adult literacy rate (% ages 15 and older) .. .. Gross primary, secondary, and tertiary enrollment (%) 90 94 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 2.6 Mobile cellular and fixed-line subscribers per employee 408 765 Telecommunications investment (% of revenue) 23.0 14.5 Performance Access Telephone lines (per 100 people) 53.0 47.9 Mobile cellular subscriptions (per 100 people) 60.3 123.2 Fixed broadband Internet subscribers (per 100 people) 12.4 26.9 Personal computers (per 100 people) 26.0 56.0 Households with a television (%) 95 98 Usage International voice traffic, total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 106 146 Internet users (per 100 people) 22.8 67.3 Quality Population covered by mobile cellular network (%) 99 99 Fixed broadband Internet subscribers (% of total subscribers) 3.5 80.7 International Internet bandwidth (bits per second per person) 827 32,455 Affordability Residential fixed line tariff ($ a month) .. 27.6 Mobile cellular prepaid tariff ($ a month) .. 19.6 Fixed broadband Internet access tariff ($ a month) .. 29.0 Trade ICT goods exports (% of total goods exports) 11.6 6.6 ICT goods imports (% of total goods imports) 13.1 8.6 ICT service exports (% of total service exports) 6.0 9.8 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 Secure Internet servers (per million people) 38.4 544.6 The Little Data Book on Information and Communication Technology 2011 15 High income 2000 2009 Economic and social context Population (millions) 1,051 1,117 Urban population (% of total) 75 77 GNI per capita, World Bank Atlas method ($) 25,241 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.1 2.0 Adult literacy rate (% ages 15 and older) 98 98 Gross primary, secondary, and tertiary enrollment (%) 87 91 Structure Separate telecommunications regulator Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) International long distance service Mobile telephone service Internet service Efficiency and capacity Telecommunications revenue (% of GDP) 2.9 3.0 Mobile cellular and fixed-line subscribers per employee 354 765 Telecommunications investment (% of revenue) 25.9 15.5 Performance Access Telephone lines (per 100 people) 55.4 45.1 Mobile cellular subscriptions (per 100 people) 49.9 111.2 Fixed broadband Internet subscribers (per 100 people) 12.8 24.3 Personal computers (per 100 people) 36.4 65.4 Households with a television (%) .. 98 Usage International voice traffic total (minutes per person per month) .. .. Mobile telephone usage (minutes per user per month) 206 343 Internet users (per 100 people) 30.5 72.3 Quality Population covered by mobile cellular network (%) 98 99 Fixed broadband Internet subscribers (% of total subscribers) 19.9 89.2 International Internet bandwidth (bits per second per person) 564 19,521 Affordability Residential fixed line tariff ($ a month) .. 22.8 Mobile cellular prepaid tariff ($ a month) .. 14.8 Fixed broadband Internet access tariff ($ a month) .. 28.8 Trade ICT goods exports (% of total goods exports) 18.3 12.2 ICT goods imports (% of total goods imports) 17.7 13.3 ICT service exports (% of total service exports) 5.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.46 Secure Internet servers (per million people) 110.7 905.1 16 2011 The Little Data Book on Information and Communication Technology Country tables China Data for China do not include data for Hong Kong SAR, China; Macao SAR, China; or Taiwan, China. Cyprus GNI and GDP data and data calculated using GNI and GDP refer to the area controlled by the government of the Republic of Cyprus. For more information, see World Development Indicators 2011 or data.worldbank.org. Georgia GNI and GDP data and data calculated using GNI and GDP exclude Abkhazia and South Ossetia. For more information, see World Development Indicators 2011 or data.worldbank.org Kosovo, Montenegro, and Serbia Montenegro declared independence from Serbia and Montenegro on June 3, 2006. Where available, data for each country are shown separately. However, some indicators for Serbia prior to 2006 include data for Montenegro. Moreover, data for most indicators for Serbia from 1999 onward exclude data for Kosovo, which in 1999 became a territory under international administration pursuant to UN Security Council Resolution 1244 (1999). Kosovo became a member of the World Bank on June 29, 2009, and its data are shown where available. Moldova GNI and GDP data and data calculated using GNI and GDP exclude Transnistria. For more information, see World Development Indicators 2011 or data.world- bank.org. Morocco GNI and GDP data and data calculated using GNI and GDP include Former Spanish Sahara. For more information, see World Development Indicators 2011 or data.worldbank.org. Netherlands Antilles Netherlands Antilles ceased to exist on October 10, 2010. Curacao and St. Maarten became countries within the Kingdom of Netherlands. Bonaire, St. Eustatius, and Saba became special municipalities of the Netherlands. Tanzania GNI and GDP data and data calculated using GNI and GDP refer to mainland Tanzania only. For more information, see World Development Indicators 2011 or data.worldbank.org. The Little Data Book on Information and Communication Technology 2011 17 Afghanistan South Asia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 24 30 846 Urban population (% of total) 21 24 29 GNI per capita, World Bank Atlas method ($) .. 310 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 10.5 5.4 Adult literacy rate (% ages 15 and older) .. .. 62 Gross primary, secondary, and tertiary enrollment (%) 14 55 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service C P Mobile telephone service .. P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 3.8 0.0 2.9 Mobile cellular and fixed-line subscribers per employee .. 58 301 Telecommunications investment (% of revenue) .. 37.8 .. Performance Access Telephone lines (per 100 people) 0.1 0.4 1.2 Mobile cellular subscriptions (per 100 people) 0.0 40.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) .. 0.4 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. 0.6 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 3.4 2.7 Quality Population covered by mobile cellular network (%) .. 75 53 Fixed broadband Internet subscribers (% of total subscribers) .. 50.0 5.4 International Internet bandwidth (bits per second per person) .. 550 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. 0.4 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.23 0.09 Secure Internet servers (per million people) .. 0.7 0.6 18 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Albania Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 1,002 Urban population (% of total) 42 47 75 GNI per capita, World Bank Atlas method ($) 1,170 4,000 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.2 5.4 4.4 Adult literacy rate (% ages 15 and older) 99 96 92 Gross primary, secondary, and tertiary enrollment (%) 68 68 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.8 6.0 3.3 Mobile cellular and fixed-line subscribers per employee 40 871 576 Telecommunications investment (% of revenue) 28.4 10.4 18.0 Performance Access Telephone lines (per 100 people) 5.0 11.5 22.1 Mobile cellular subscriptions (per 100 people) 1.0 131.9 100.6 Fixed broadband Internet subscribers (per 100 people) 0.2 3.3 19.4 Personal computers (per 100 people) 0.8 4.6 11.2 Households with a television (%) 90 .. 93 Usage International voice traffic, total (minutes per person per month) .. 21.9 .. Mobile telephone usage (minutes per user per month) .. 56 157 Internet users (per 100 people) 0.1 41.2 34.6 Quality Population covered by mobile cellular network (%) 84 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 85.7 41.6 International Internet bandwidth (bits per second per person) 4 1,902 1,120 Affordability Residential fixed line tariff ($ a month) .. 6.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 13.4 8.8 Fixed broadband Internet access tariff ($ a month) .. 22.0 18.8 Trade ICT goods exports (% of total goods exports) 0.7 1.1 12.2 ICT goods imports (% of total goods imports) 4.3 5.4 15.1 ICT service exports (% of total service exports) 4.8 5.7 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.31 0.30 Secure Internet servers (per million people) 0.3 8.5 32.2 The Little Data Book on Information and Communication Technology 2011 19 Algeria Middle East & North Africa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 31 35 1,002 Urban population (% of total) 60 66 75 GNI per capita, World Bank Atlas method ($) 1,610 4,420 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.2 4.0 4.4 Adult literacy rate (% ages 15 and older) 70 73 92 Gross primary, secondary, and tertiary enrollment (%) 68 74 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 0.6 2.5 3.3 Mobile cellular and fixed-line subscribers per employee 103 285 576 Telecommunications investment (% of revenue) 23.9 23.7 18.0 Performance Access Telephone lines (per 100 people) 5.8 7.4 22.1 Mobile cellular subscriptions (per 100 people) 0.3 93.8 100.6 Fixed broadband Internet subscribers (per 100 people) 0.2 0.6 19.4 Personal computers (per 100 people) 0.7 1.1 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. 2.8 .. Mobile telephone usage (minutes per user per month) .. 222 157 Internet users (per 100 people) 0.5 13.5 34.6 Quality Population covered by mobile cellular network (%) 40 82 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 71.1 41.6 International Internet bandwidth (bits per second per person) 0 5 1,120 Affordability Residential fixed line tariff ($ a month) .. 4.2 10.0 Mobile cellular prepaid tariff ($ a month) .. 6.3 8.8 Fixed broadband Internet access tariff ($ a month) .. 15.4 18.8 Trade ICT goods exports (% of total goods exports) 0.0 0.0 12.2 ICT goods imports (% of total goods imports) 5.9 4.9 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 0.30 Secure Internet servers (per million people) .. 0.9 32.2 20 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific American Samoa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.06 0.07 1,002 Urban population (% of total) 89 93 75 GNI per capita, World Bank Atlas method ($) .. .. 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) .. .. 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee 82 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 17.8 15.5 22.1 Mobile cellular subscriptions (per 100 people) 3.5 3.6 100.6 Fixed broadband Internet subscribers (per 100 people) .. .. 19.4 Personal computers (per 100 people) .. .. 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) .. .. 34.6 Quality Population covered by mobile cellular network (%) .. .. 94 Fixed broadband Internet subscribers (% of total subscribers) .. .. 41.6 International Internet bandwidth (bits per second per person) .. .. 1,120 Affordability Residential fixed line tariff ($ a month) .. .. 10.0 Mobile cellular prepaid tariff ($ a month) .. .. 8.8 Fixed broadband Internet access tariff ($ a month) .. .. 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.30 Secure Internet servers (per million people) .. 29.3 32.2 The Little Data Book on Information and Communication Technology 2011 21 Andorra High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) .. 0.09 1,117 Urban population (% of total) 92 88 77 GNI per capita, World Bank Atlas method ($) .. 41,130 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.6 5.9 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 65 66 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service .. M Efficiency and capacity Telecommunications revenue (% of GDP) .. 3.6 3.0 Mobile cellular and fixed-line subscribers per employee .. 415 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) .. 44.6 45.1 Mobile cellular subscriptions (per 100 people) .. 76.6 111.2 Fixed broadband Internet subscribers (per 100 people) .. 33.1 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. 70.5 72.3 Quality Population covered by mobile cellular network (%) 91 99 99 Fixed broadband Internet subscribers (% of total subscribers) 19.1 72.4 89.2 International Internet bandwidth (bits per second per person) .. 16,466 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 4.5 11.4 12.2 ICT goods imports (% of total goods imports) 8.8 14.0 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.23 0.46 Secure Internet servers (per million people) .. 901.2 905.1 22 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Angola Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 14 18 3,811 Urban population (% of total) 49 58 41 GNI per capita, World Bank Atlas method ($) 410 3,750 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.3 13.1 8.5 Adult literacy rate (% ages 15 and older) 67 70 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 1.2 2.0 3.0 Mobile cellular and fixed-line subscribers per employee 43 586 605 Telecommunications investment (% of revenue) .. 25.3 22.4 Performance Access Telephone lines (per 100 people) 0.5 1.6 12.7 Mobile cellular subscriptions (per 100 people) 0.2 43.8 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 0.6 5.5 Personal computers (per 100 people) 0.1 0.6 4.5 Households with a television (%) .. 36 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 103 342 Internet users (per 100 people) 0.1 3.3 17.2 Quality Population covered by mobile cellular network (%) .. 40 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 14.9 40.1 International Internet bandwidth (bits per second per person) 0 17 151 Affordability Residential fixed line tariff ($ a month) .. 16.6 4.7 Mobile cellular prepaid tariff ($ a month) .. 11.0 7.1 Fixed broadband Internet access tariff ($ a month) .. 157.4 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) 0.0 5.4 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.34 0.24 Secure Internet servers (per million people) .. 2.7 2.7 The Little Data Book on Information and Communication Technology 2011 23 Antigua and Barbuda Latin American & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.08 0.09 1,002 Urban population (% of total) 32 30 75 GNI per capita, World Bank Atlas method ($) 7,960 12,130 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 5.2 4.4 Adult literacy rate (% ages 15 and older) 99 99 92 Gross primary, secondary, and tertiary enrollment (%) .. .. 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service M P Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee 128 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 49.7 42.6 22.1 Mobile cellular subscriptions (per 100 people) 28.5 154.0 100.6 Fixed broadband Internet subscribers (per 100 people) .. 17.8 19.4 Personal computers (per 100 people) 10.2 20.7 11.2 Households with a television (%) 89 .. 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 6.5 74.2 34.6 Quality Population covered by mobile cellular network (%) 85 100 94 Fixed broadband Internet subscribers (% of total subscribers) .. 95.5 41.6 International Internet bandwidth (bits per second per person) 356 13,699 1,120 Affordability Residential fixed line tariff ($ a month) .. 14.7 10.0 Mobile cellular prepaid tariff ($ a month) .. 12.2 8.8 Fixed broadband Internet access tariff ($ a month) .. 47.8 18.8 Trade ICT goods exports (% of total goods exports) 40.6 9.7 12.2 ICT goods imports (% of total goods imports) 10.1 8.2 15.1 ICT service exports (% of total service exports) 4.4 3.4 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.12 0.30 Secure Internet servers (per million people) 241.6 1,084.1 32.2 24 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Argentina Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 37 40 1,002 Urban population (% of total) 90 92 75 GNI per capita, World Bank Atlas method ($) 7,460 7,550 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.7 5.4 4.4 Adult literacy rate (% ages 15 and older) 97 98 92 Gross primary, secondary, and tertiary enrollment (%) 88 91 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 3.1 3.3 Mobile cellular and fixed-line subscribers per employee 700 1,929 576 Telecommunications investment (% of revenue) 20.1 .. 18.0 Performance Access Telephone lines (per 100 people) 21.4 24.2 22.1 Mobile cellular subscriptions (per 100 people) 17.6 128.8 100.6 Fixed broadband Internet subscribers (per 100 people) 3.3 9.4 19.4 Personal computers (per 100 people) 6.9 9.0 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 89 91 157 Internet users (per 100 people) 7.0 30.4 34.6 Quality Population covered by mobile cellular network (%) 30 94 94 Fixed broadband Internet subscribers (% of total subscribers) 5.7 85.2 41.6 International Internet bandwidth (bits per second per person) 12 2,320 1,120 Affordability Residential fixed line tariff ($ a month) .. 3.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 13.7 8.8 Fixed broadband Internet access tariff ($ a month) .. 31.2 18.8 Trade ICT goods exports (% of total goods exports) 0.7 0.4 12.2 ICT goods imports (% of total goods imports) 15.3 11.2 15.1 ICT service exports (% of total service exports) 6.5 12.2 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.41 0.30 Secure Internet servers (per million people) 6.4 25.9 32.2 The Little Data Book on Information and Communication Technology 2011 25 Armenia Europe & Central Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 3,811 Urban population (% of total) 65 64 41 GNI per capita, World Bank Atlas method ($) 660 3,100 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.1 10.5 8.5 Adult literacy rate (% ages 15 and older) 99 100 80 Gross primary, secondary, and tertiary enrollment (%) 76 75 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 4.5 3.0 Mobile cellular and fixed-line subscribers per employee 71 173 605 Telecommunications investment (% of revenue) 46.3 23.6 22.4 Performance Access Telephone lines (per 100 people) 17.3 20.4 12.7 Mobile cellular subscriptions (per 100 people) 0.6 85.0 57.8 Fixed broadband Internet subscribers (per 100 people) 0.4 2.9 5.5 Personal computers (per 100 people) 0.8 9.7 4.5 Households with a television (%) 89 97 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 209 342 Internet users (per 100 people) 1.3 6.8 17.2 Quality Population covered by mobile cellular network (%) 38 88 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 1.1 40.1 International Internet bandwidth (bits per second per person) 3 22 151 Affordability Residential fixed line tariff ($ a month) .. 4.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 5.8 7.1 Fixed broadband Internet access tariff ($ a month) .. 31.5 30.4 Trade ICT goods exports (% of total goods exports) 2.1 1.5 21.3 ICT goods imports (% of total goods imports) 7.0 5.0 18.4 ICT service exports (% of total service exports) 13.0 16.1 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.24 Secure Internet servers (per million people) 0.3 17.5 2.7 26 2011 The Little Data Book on Information and Communication Technology Aruba High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.09 0.11 1,117 Urban population (% of total) 47 47 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 .. 2.0 Adult literacy rate (% ages 15 and older) 97 98 98 Gross primary, secondary, and tertiary enrollment (%) 87 84 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 4.8 .. 3.0 Mobile cellular and fixed-line subscribers per employee 130 422 765 Telecommunications investment (% of revenue) .. 15.8 15.5 Performance Access Telephone lines (per 100 people) 42.0 36.0 45.1 Mobile cellular subscriptions (per 100 people) 16.5 120.2 111.2 Fixed broadband Internet subscribers (per 100 people) 8.6 17.4 24.3 Personal computers (per 100 people) .. 9.7 65.4 Households with a television (%) .. 97 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 15.4 22.5 72.3 Quality Population covered by mobile cellular network (%) .. 99 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 100.0 89.2 International Internet bandwidth (bits per second per person) 970 11,778 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. 0.6 12.2 ICT goods imports (% of total goods imports) .. 5.6 13.3 ICT service exports (% of total service exports) 1.1 1.1 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 32.3 344.6 905.1 The Little Data Book on Information and Communication Technology 2011 27 Australia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 19 22 1,117 Urban population (% of total) 87 89 77 GNI per capita, World Bank Atlas method ($) 21,260 43,770 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 3.3 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 115 114 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.1 3.4 3.0 Mobile cellular and fixed-line subscribers per employee 181 346 765 Telecommunications investment (% of revenue) 30.9 18.8 15.5 Performance Access Telephone lines (per 100 people) 52.5 41.2 45.1 Mobile cellular subscriptions (per 100 people) 44.7 110.7 111.2 Fixed broadband Internet subscribers (per 100 people) 20.5 28.8 24.3 Personal computers (per 100 people) 47.0 60.3 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 98 111 343 Internet users (per 100 people) 46.8 72.0 72.3 Quality Population covered by mobile cellular network (%) 96 99 99 Fixed broadband Internet subscribers (% of total subscribers) 2.9 85.7 89.2 International Internet bandwidth (bits per second per person) 128 5,457 19,521 Affordability Residential fixed line tariff ($ a month) .. 26.0 22.8 Mobile cellular prepaid tariff ($ a month) .. 34.9 14.8 Fixed broadband Internet access tariff ($ a month) .. 26.0 28.8 Trade ICT goods exports (% of total goods exports) 3.2 1.4 12.2 ICT goods imports (% of total goods imports) 16.3 11.4 13.3 ICT service exports (% of total service exports) 7.0 4.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.77 0.46 Secure Internet servers (per million people) 176.3 1,760.9 905.1 28 2011 The Little Data Book on Information and Communication Technology Austria High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 8 1,117 Urban population (% of total) 66 67 77 GNI per capita, World Bank Atlas method ($) 25,840 46,450 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 2.0 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 90 89 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 1.7 3.0 Mobile cellular and fixed-line subscribers per employee 545 843 765 Telecommunications investment (% of revenue) 18.8 14.4 15.5 Performance Access Telephone lines (per 100 people) 49.9 38.9 45.1 Mobile cellular subscriptions (per 100 people) 76.4 140.8 111.2 Fixed broadband Internet subscribers (per 100 people) 13.1 25.6 24.3 Personal computers (per 100 people) 36.2 60.7 65.4 Households with a television (%) 93 97 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 123 194 343 Internet users (per 100 people) 33.7 73.5 72.3 Quality Population covered by mobile cellular network (%) 98 99 99 Fixed broadband Internet subscribers (% of total subscribers) 18.1 87.7 89.2 International Internet bandwidth (bits per second per person) 1,034 20,323 19,521 Affordability Residential fixed line tariff ($ a month) .. 27.3 22.8 Mobile cellular prepaid tariff ($ a month) .. 6.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 36.1 28.8 Trade ICT goods exports (% of total goods exports) 7.9 5.5 12.2 ICT goods imports (% of total goods imports) 10.9 7.0 13.3 ICT service exports (% of total service exports) 3.4 6.5 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 0.46 Secure Internet servers (per million people) 83.2 856.9 905.1 The Little Data Book on Information and Communication Technology 2011 29 Azerbaijan Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 9 1,002 Urban population (% of total) 51 52 75 GNI per capita, World Bank Atlas method ($) 610 4,840 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.3 17.9 4.4 Adult literacy rate (% ages 15 and older) 99 100 92 Gross primary, secondary, and tertiary enrollment (%) 72 77 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.6 2.4 3.3 Mobile cellular and fixed-line subscribers per employee 123 484 576 Telecommunications investment (% of revenue) 27.9 17.6 18.0 Performance Access Telephone lines (per 100 people) 10.0 15.9 22.1 Mobile cellular subscriptions (per 100 people) 5.2 88.3 100.6 Fixed broadband Internet subscribers (per 100 people) 0.0 5.9 19.4 Personal computers (per 100 people) 0.7 8.0 11.2 Households with a television (%) .. 99 93 Usage International voice traffic total (minutes per person per month) .. 6.4 .. Mobile telephone usage (minutes per user per month) .. 97 157 Internet users (per 100 people) 0.1 42.0 34.6 Quality Population covered by mobile cellular network (%) 94 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 19.2 41.6 International Internet bandwidth (bits per second per person) 0 1,399 1,120 Affordability Residential fixed line tariff ($ a month) .. 2.5 10.0 Mobile cellular prepaid tariff ($ a month) .. 4.4 8.8 Fixed broadband Internet access tariff ($ a month) .. 48.8 18.8 Trade ICT goods exports (% of total goods exports) 0.3 0.0 12.2 ICT goods imports (% of total goods imports) 10.6 8.5 15.1 ICT service exports (% of total service exports) .. 4.7 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 0.30 Secure Internet servers (per million people) 0.1 5.2 32.2 30 2011 The Little Data Book on Information and Communication Technology Bahamas, The High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.30 0.34 1,117 Urban population (% of total) 82 84 77 GNI per capita, World Bank Atlas method ($) 17,040 21,390 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.5 1.3 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 67 74 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M M Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee 132 396 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 37.5 37.7 45.1 Mobile cellular subscriptions (per 100 people) 10.3 105.0 111.2 Fixed broadband Internet subscribers (per 100 people) 2.7 11.3 24.3 Personal computers (per 100 people) 8.9 12.3 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 4.3 33.9 72.3 Quality Population covered by mobile cellular network (%) 95 100 99 Fixed broadband Internet subscribers (% of total subscribers) 34.0 81.9 89.2 International Internet bandwidth (bits per second per person) 146 1,814 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 0.6 0.6 12.2 ICT goods imports (% of total goods imports) 3.9 3.0 13.3 ICT service exports (% of total service exports) .. 0.0 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.23 0.46 Secure Internet servers (per million people) 71.2 367.3 905.1 The Little Data Book on Information and Communication Technology 2011 31 Bahrain High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.65 0.79 1,117 Urban population (% of total) 88 89 77 GNI per capita, World Bank Atlas method ($) 10,740 25,420 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 6.6 2.0 Adult literacy rate (% ages 15 and older) 87 91 98 Gross primary, secondary, and tertiary enrollment (%) 83 85 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M P Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 4.9 4.1 3.0 Mobile cellular and fixed-line subscribers per employee 180 554 765 Telecommunications investment (% of revenue) 21.4 14.9 15.5 Performance Access Telephone lines (per 100 people) 26.3 30.1 45.1 Mobile cellular subscriptions (per 100 people) 31.6 199.4 111.2 Fixed broadband Internet subscribers (per 100 people) 3.4 14.8 24.3 Personal computers (per 100 people) 14.6 74.6 65.4 Households with a television (%) 97 98 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 6.2 82.0 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 96.1 89.2 International Internet bandwidth (bits per second per person) 293 2,521 19,521 Affordability Residential fixed line tariff ($ a month) .. 4.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 6.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 26.3 28.8 Trade ICT goods exports (% of total goods exports) 0.1 0.1 12.2 ICT goods imports (% of total goods imports) 3.6 2.3 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.73 0.46 Secure Internet servers (per million people) 16.5 152.4 905.1 32 2011 The Little Data Book on Information and Communication Technology South Asia Bangladesh Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 141 162 846 Urban population (% of total) 24 28 29 GNI per capita, World Bank Atlas method ($) 350 580 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.2 5.9 5.4 Adult literacy rate (% ages 15 and older) 47 56 62 Gross primary, secondary, and tertiary enrollment (%) .. 49 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 0.8 1.5 2.9 Mobile cellular and fixed-line subscribers per employee 48 .. 301 Telecommunications investment (% of revenue) 25.1 .. .. Performance Access Telephone lines (per 100 people) 0.3 0.9 1.2 Mobile cellular subscriptions (per 100 people) 0.2 31.1 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 2.3 0.9 Households with a television (%) 18 30 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 313 260 .. Internet users (per 100 people) 0.1 0.4 2.7 Quality Population covered by mobile cellular network (%) 40 90 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 4 7 Affordability Residential fixed line tariff ($ a month) .. 1.6 8.8 Mobile cellular prepaid tariff ($ a month) .. 1.3 8.0 Fixed broadband Internet access tariff ($ a month) .. 50.4 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.6 0.6 ICT goods imports (% of total goods imports) 2.9 5.7 5.9 ICT service exports (% of total service exports) 3.0 11.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.36 0.09 Secure Internet servers (per million people) 0.0 0.3 0.6 The Little Data Book on Information and Communication Technology 2011 33 Barbados High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.25 0.26 1,117 Urban population (% of total) 36 40 77 GNI per capita, World Bank Atlas method ($) 9,670 .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.7 .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Private Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 6.6 5.8 3.0 Mobile cellular and fixed-line subscribers per employee 172 365 765 Telecommunications investment (% of revenue) 15.8 12.8 15.5 Performance Access Telephone lines (per 100 people) 49.2 53.0 45.1 Mobile cellular subscriptions (per 100 people) 11.3 131.7 111.2 Fixed broadband Internet subscribers (per 100 people) .. 23.8 24.3 Personal computers (per 100 people) 8.7 15.8 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 4.0 56.1 72.3 Quality Population covered by mobile cellular network (%) 95 100 99 Fixed broadband Internet subscribers (% of total subscribers) .. 94.0 89.2 International Internet bandwidth (bits per second per person) .. 13,991 19,521 Affordability Residential fixed line tariff ($ a month) .. 19.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 10.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 34.5 28.8 Trade ICT goods exports (% of total goods exports) 9.1 6.1 12.2 ICT goods imports (% of total goods imports) 8.7 7.4 13.3 ICT service exports (% of total service exports) 4.4 2.7 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.20 0.46 Secure Internet servers (per million people) 55.7 350.8 905.1 34 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Belarus Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 10 1,002 Urban population (% of total) 70 74 75 GNI per capita, World Bank Atlas method ($) 1,380 5,560 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.7 8.4 4.4 Adult literacy rate (% ages 15 and older) 100 100 92 Gross primary, secondary, and tertiary enrollment (%) 87 90 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 2.1 3.3 Mobile cellular and fixed-line subscribers per employee 105 280 576 Telecommunications investment (% of revenue) 28.8 41.3 18.0 Performance Access Telephone lines (per 100 people) 27.5 41.1 22.1 Mobile cellular subscriptions (per 100 people) 0.5 100.2 100.6 Fixed broadband Internet subscribers (per 100 people) 0.0 16.9 19.4 Personal computers (per 100 people) .. 0.8 11.2 Households with a television (%) 85 95 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 320 157 Internet users (per 100 people) 1.9 45.9 34.6 Quality Population covered by mobile cellular network (%) 62 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 67.0 41.6 International Internet bandwidth (bits per second per person) 2 2,277 1,120 Affordability Residential fixed line tariff ($ a month) .. 1.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 3.4 8.8 Fixed broadband Internet access tariff ($ a month) .. 7.2 18.8 Trade ICT goods exports (% of total goods exports) 1.9 0.7 12.2 ICT goods imports (% of total goods imports) 2.9 2.4 15.1 ICT service exports (% of total service exports) 5.4 9.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.30 Secure Internet servers (per million people) 0.4 9.3 32.2 The Little Data Book on Information and Communication Technology 2011 35 Belgium High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 11 1,117 Urban population (% of total) 97 97 77 GNI per capita, World Bank Atlas method ($) 25,400 45,270 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.9 1.7 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 108 94 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 2.8 3.0 Mobile cellular and fixed-line subscribers per employee 374 732 765 Telecommunications investment (% of revenue) 33.7 13.3 15.5 Performance Access Telephone lines (per 100 people) 49.1 39.4 45.1 Mobile cellular subscriptions (per 100 people) 54.9 115.1 111.2 Fixed broadband Internet subscribers (per 100 people) 11.2 29.7 24.3 Personal computers (per 100 people) 22.4 37.7 65.4 Households with a television (%) .. 99 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 105 148 343 Internet users (per 100 people) 29.3 75.2 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 12.5 97.8 89.2 International Internet bandwidth (bits per second per person) 1,829 24,945 19,521 Affordability Residential fixed line tariff ($ a month) .. 33.6 22.8 Mobile cellular prepaid tariff ($ a month) .. 20.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 29.0 28.8 Trade ICT goods exports (% of total goods exports) 6.2 2.8 12.2 ICT goods imports (% of total goods imports) 7.6 4.3 13.3 ICT service exports (% of total service exports) 9.2 9.8 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.63 0.46 Secure Internet servers (per million people) 33.2 490.4 905.1 36 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Belize Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.25 0.33 3,811 Urban population (% of total) 48 52 41 GNI per capita, World Bank Atlas method ($) 3,110 3,740 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.8 4.2 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 69 75 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. C Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 6.0 5.2 3.0 Mobile cellular and fixed-line subscribers per employee 132 272 605 Telecommunications investment (% of revenue) 15.1 24.4 22.4 Performance Access Telephone lines (per 100 people) 14.3 9.4 12.7 Mobile cellular subscriptions (per 100 people) 6.7 48.6 57.8 Fixed broadband Internet subscribers (per 100 people) 1.7 2.4 5.5 Personal computers (per 100 people) 12.0 14.4 4.5 Households with a television (%) 70 .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 6.0 10.8 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.3 40.1 International Internet bandwidth (bits per second per person) 12 2,401 151 Affordability Residential fixed line tariff ($ a month) .. 17.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 14.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 55.0 30.4 Trade ICT goods exports (% of total goods exports) 0.1 0.1 21.3 ICT goods imports (% of total goods imports) 4.5 4.9 18.4 ICT service exports (% of total service exports) 4.7 4.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.16 0.24 Secure Internet servers (per million people) 31.1 301.7 2.7 The Little Data Book on Information and Communication Technology 2011 37 Benin Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 7 9 846 Urban population (% of total) 38 42 29 GNI per capita, World Bank Atlas method ($) 360 750 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.3 4.0 5.4 Adult literacy rate (% ages 15 and older) 35 42 62 Gross primary, secondary, and tertiary enrollment (%) 44 58 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator .. Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 1.0 2.9 Mobile cellular and fixed-line subscribers per employee 87 1,652 301 Telecommunications investment (% of revenue) 54.2 5.2 .. Performance Access Telephone lines (per 100 people) 0.8 1.4 1.2 Mobile cellular subscriptions (per 100 people) 0.8 56.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.2 0.1 Personal computers (per 100 people) 0.2 0.7 0.9 Households with a television (%) 16 25 .. Usage International voice traffic total (minutes per person per month) .. 25.8 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 2.2 2.7 Quality Population covered by mobile cellular network (%) 23 80 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 9.3 5.4 International Internet bandwidth (bits per second per person) 0 35 7 Affordability Residential fixed line tariff ($ a month) .. 10.0 8.8 Mobile cellular prepaid tariff ($ a month) .. 14.8 8.0 Fixed broadband Internet access tariff ($ a month) .. 117.7 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.1 0.6 ICT goods imports (% of total goods imports) 3.3 3.5 5.9 ICT service exports (% of total service exports) 3.1 0.7 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.12 0.09 Secure Internet servers (per million people) 0.1 0.1 0.6 38 2011 The Little Data Book on Information and Communication Technology Bermuda High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.06 0.06 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.6 3.2 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 87 73 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.5 3.8 3.0 Mobile cellular and fixed-line subscribers per employee 151 178 765 Telecommunications investment (% of revenue) 33.0 11.3 15.5 Performance Access Telephone lines (per 100 people) 90.2 89.6 45.1 Mobile cellular subscriptions (per 100 people) 20.9 132.0 111.2 Fixed broadband Internet subscribers (per 100 people) .. 59.4 24.3 Personal computers (per 100 people) 48.3 22.5 65.4 Households with a television (%) .. 96 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 43.5 83.9 72.3 Quality Population covered by mobile cellular network (%) .. 98 99 Fixed broadband Internet subscribers (% of total subscribers) .. 62.4 89.2 International Internet bandwidth (bits per second per person) .. 8,699 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 496.3 5,897.8 905.1 The Little Data Book on Information and Communication Technology 2011 39 Bhutan South Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.56 0.70 3,811 Urban population (% of total) 25 36 41 GNI per capita, World Bank Atlas method ($) 730 2,020 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.2 8.8 8.5 Adult literacy rate (% ages 15 and older) .. 53 80 Gross primary, secondary, and tertiary enrollment (%) 50 62 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 2.3 2.2 3.0 Mobile cellular and fixed-line subscribers per employee 41 449 605 Telecommunications investment (% of revenue) 26.2 81.1 22.4 Performance Access Telephone lines (per 100 people) 2.5 3.8 12.7 Mobile cellular subscriptions (per 100 people) 0.0 46.9 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 1.0 5.5 Personal computers (per 100 people) 0.9 2.0 4.5 Households with a television (%) .. 38 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.4 7.2 17.2 Quality Population covered by mobile cellular network (%) .. 21 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 46.6 40.1 International Internet bandwidth (bits per second per person) 2 222 151 Affordability Residential fixed line tariff ($ a month) .. 3.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 2.0 7.1 Fixed broadband Internet access tariff ($ a month) .. 10.0 30.4 Trade ICT goods exports (% of total goods exports) .. 2.6 21.3 ICT goods imports (% of total goods imports) 12.3 6.0 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.19 0.24 Secure Internet servers (per million people) .. 4.2 2.7 40 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Bolivia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 10 3,811 Urban population (% of total) 62 66 41 GNI per capita, World Bank Atlas method ($) 1,000 1,630 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 4.1 8.5 Adult literacy rate (% ages 15 and older) 87 91 80 Gross primary, secondary, and tertiary enrollment (%) 84 82 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.7 6.8 3.0 Mobile cellular and fixed-line subscribers per employee 451 376 605 Telecommunications investment (% of revenue) 43.4 3.8 22.4 Performance Access Telephone lines (per 100 people) 6.1 8.2 12.7 Mobile cellular subscriptions (per 100 people) 7.0 72.5 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 3.6 5.5 Personal computers (per 100 people) 1.7 2.4 4.5 Households with a television (%) 61 69 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.4 11.2 17.2 Quality Population covered by mobile cellular network (%) 43 46 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 80.4 40.1 International Internet bandwidth (bits per second per person) 2 225 151 Affordability Residential fixed line tariff ($ a month) .. 23.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.3 7.1 Fixed broadband Internet access tariff ($ a month) .. 35.2 30.4 Trade ICT goods exports (% of total goods exports) 0.7 0.0 21.3 ICT goods imports (% of total goods imports) 7.6 4.6 18.4 ICT service exports (% of total service exports) 15.9 12.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.24 Secure Internet servers (per million people) 0.6 7.9 2.7 The Little Data Book on Information and Communication Technology 2011 41 Bosnia and Herzegovina Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,002 Urban population (% of total) 43 48 75 GNI per capita, World Bank Atlas method ($) 1,510 4,700 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 25.2 5.0 4.4 Adult literacy rate (% ages 15 and older) 97 98 92 Gross primary, secondary, and tertiary enrollment (%) .. 74 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.2 5.5 3.3 Mobile cellular and fixed-line subscribers per employee 480 567 576 Telecommunications investment (% of revenue) 22.8 20.2 18.0 Performance Access Telephone lines (per 100 people) 21.1 26.5 22.1 Mobile cellular subscriptions (per 100 people) 2.5 86.5 100.6 Fixed broadband Internet subscribers (per 100 people) 0.4 10.6 19.4 Personal computers (per 100 people) 3.8 6.4 11.2 Households with a television (%) .. 97 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 1.1 37.7 34.6 Quality Population covered by mobile cellular network (%) 60 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 73.2 41.6 International Internet bandwidth (bits per second per person) 7 1,195 1,120 Affordability Residential fixed line tariff ($ a month) .. 8.8 10.0 Mobile cellular prepaid tariff ($ a month) .. 9.4 8.8 Fixed broadband Internet access tariff ($ a month) .. 18.5 18.8 Trade ICT goods exports (% of total goods exports) .. 0.6 12.2 ICT goods imports (% of total goods imports) .. 3.7 15.1 ICT service exports (% of total service exports) .. 9.2 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.28 0.30 Secure Internet servers (per million people) .. 16.0 32.2 42 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Botswana Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 1,002 Urban population (% of total) 53 60 75 GNI per capita, World Bank Atlas method ($) 3,180 6,260 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.8 4.4 4.4 Adult literacy rate (% ages 15 and older) .. 84 92 Gross primary, secondary, and tertiary enrollment (%) 72 72 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 2.9 3.3 Mobile cellular and fixed-line subscribers per employee 202 1,018 576 Telecommunications investment (% of revenue) 13.9 122.2 18.0 Performance Access Telephone lines (per 100 people) 7.9 7.4 22.1 Mobile cellular subscriptions (per 100 people) 12.9 96.1 100.6 Fixed broadband Internet subscribers (per 100 people) 0.9 0.5 19.4 Personal computers (per 100 people) 3.5 6.2 11.2 Households with a television (%) 10 .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 2.9 6.2 34.6 Quality Population covered by mobile cellular network (%) 90 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 89.0 41.6 International Internet bandwidth (bits per second per person) 3 220 1,120 Affordability Residential fixed line tariff ($ a month) .. 18.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.1 8.8 Fixed broadband Internet access tariff ($ a month) .. 62.2 18.8 Trade ICT goods exports (% of total goods exports) 0.7 0.4 12.2 ICT goods imports (% of total goods imports) 6.0 5.5 15.1 ICT service exports (% of total service exports) 0.1 3.3 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.20 0.30 Secure Internet servers (per million people) .. 8.6 32.2 The Little Data Book on Information and Communication Technology 2011 43 Brazil Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 174 194 1,002 Urban population (% of total) 81 86 75 GNI per capita, World Bank Atlas method ($) 3,870 8,070 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.7 3.6 4.4 Adult literacy rate (% ages 15 and older) 86 90 92 Gross primary, secondary, and tertiary enrollment (%) 90 85 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Mixed Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 4.5 3.3 Mobile cellular and fixed-line subscribers per employee 516 358 576 Telecommunications investment (% of revenue) 39.8 12.6 18.0 Performance Access Telephone lines (per 100 people) 17.8 21.4 22.1 Mobile cellular subscriptions (per 100 people) 13.3 89.8 100.6 Fixed broadband Internet subscribers (per 100 people) 1.3 8.3 19.4 Personal computers (per 100 people) 4.9 16.1 11.2 Households with a television (%) 89 97 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 249 86 157 Internet users (per 100 people) 2.9 39.2 34.6 Quality Population covered by mobile cellular network (%) .. 91 94 Fixed broadband Internet subscribers (% of total subscribers) 4.4 90.0 41.6 International Internet bandwidth (bits per second per person) 5 2,108 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.4 10.0 Mobile cellular prepaid tariff ($ a month) .. 34.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 28.0 18.8 Trade ICT goods exports (% of total goods exports) 4.6 1.8 12.2 ICT goods imports (% of total goods imports) 16.4 11.4 15.1 ICT service exports (% of total service exports) 0.7 2.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.30 Secure Internet servers (per million people) 5.8 40.6 32.2 44 2011 The Little Data Book on Information and Communication Technology Brunei Darussalam High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.33 0.40 1,117 Urban population (% of total) 71 75 77 GNI per capita, World Bank Atlas method ($) 14,670 27,050 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.0 2.1 2.0 Adult literacy rate (% ages 15 and older) 93 95 98 Gross primary, secondary, and tertiary enrollment (%) 75 78 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service M M Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 24.1 20.2 45.1 Mobile cellular subscriptions (per 100 people) 28.5 106.7 111.2 Fixed broadband Internet subscribers (per 100 people) 6.7 25.1 24.3 Personal computers (per 100 people) 6.9 8.9 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 9.0 79.8 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) 8.2 20.0 89.2 International Internet bandwidth (bits per second per person) 180 1,581 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 0.2 0.2 12.2 ICT goods imports (% of total goods imports) 6.4 6.6 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.28 0.46 Secure Internet servers (per million people) 8.8 63.9 905.1 The Little Data Book on Information and Communication Technology 2011 45 Bulgaria Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 8 1,002 Urban population (% of total) 69 71 75 GNI per capita, World Bank Atlas method ($) 1,640 6,060 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.7 5.4 4.4 Adult literacy rate (% ages 15 and older) 98 98 92 Gross primary, secondary, and tertiary enrollment (%) 79 84 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 5.1 3.3 Mobile cellular and fixed-line subscribers per employee 140 565 576 Telecommunications investment (% of revenue) 14.0 22.5 18.0 Performance Access Telephone lines (per 100 people) 35.8 28.5 22.1 Mobile cellular subscriptions (per 100 people) 9.2 140.0 100.6 Fixed broadband Internet subscribers (per 100 people) 0.1 11.2 19.4 Personal computers (per 100 people) 4.5 11.0 11.2 Households with a television (%) .. 98 93 Usage International voice traffic total (minutes per person per month) .. 8.7 .. Mobile telephone usage (minutes per user per month) .. 103 157 Internet users (per 100 people) 5.3 44.8 34.6 Quality Population covered by mobile cellular network (%) 95 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.9 41.6 International Internet bandwidth (bits per second per person) 5 37,657 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.8 10.0 Mobile cellular prepaid tariff ($ a month) .. 17.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 14.8 18.8 Trade ICT goods exports (% of total goods exports) 1.0 3.6 12.2 ICT goods imports (% of total goods imports) 5.2 6.4 15.1 ICT service exports (% of total service exports) 2.3 5.6 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.41 0.30 Secure Internet servers (per million people) 2.3 73.3 32.2 46 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Burkina Faso Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 12 16 846 Urban population (% of total) 17 20 29 GNI per capita, World Bank Atlas method ($) 250 510 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.8 5.4 5.4 Adult literacy rate (% ages 15 and older) .. 29 62 Gross primary, secondary, and tertiary enrollment (%) 22 33 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 2.0 4.0 2.9 Mobile cellular and fixed-line subscribers per employee 62 440 301 Telecommunications investment (% of revenue) 38.0 88.6 .. Performance Access Telephone lines (per 100 people) 0.5 1.1 1.2 Mobile cellular subscriptions (per 100 people) 0.2 20.9 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 0.6 0.9 Households with a television (%) 6 18 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 1.1 2.7 Quality Population covered by mobile cellular network (%) 22 61 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 26.5 5.4 International Internet bandwidth (bits per second per person) 0 15 7 Affordability Residential fixed line tariff ($ a month) .. 11.5 8.8 Mobile cellular prepaid tariff ($ a month) .. 14.4 8.0 Fixed broadband Internet access tariff ($ a month) .. 91.3 89.9 Trade ICT goods exports (% of total goods exports) 0.9 0.0 0.6 ICT goods imports (% of total goods imports) 4.2 2.0 5.9 ICT service exports (% of total service exports) 7.2 11.6 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.16 0.09 Secure Internet servers (per million people) .. 0.2 0.6 The Little Data Book on Information and Communication Technology 2011 47 Burundi Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 6 8 846 Urban population (% of total) 8 11 29 GNI per capita, World Bank Atlas method ($) 120 150 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.7 3.0 5.4 Adult literacy rate (% ages 15 and older) 59 67 62 Gross primary, secondary, and tertiary enrollment (%) 30 55 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 3.1 2.9 Mobile cellular and fixed-line subscribers per employee 65 492 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.3 0.4 1.2 Mobile cellular subscriptions (per 100 people) 0.3 10.1 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 0.9 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 0.8 2.7 Quality Population covered by mobile cellular network (%) .. 80 53 Fixed broadband Internet subscribers (% of total subscribers) .. 3.2 5.4 International Internet bandwidth (bits per second per person) 0 2 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. 1.9 0.6 ICT goods imports (% of total goods imports) .. 10.9 5.9 ICT service exports (% of total service exports) 0.0 0.0 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.04 0.09 Secure Internet servers (per million people) .. 0.2 0.6 48 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Cambodia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 13 15 846 Urban population (% of total) 17 22 29 GNI per capita, World Bank Atlas method ($) 280 650 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.3 9.0 5.4 Adult literacy rate (% ages 15 and older) 67 78 62 Gross primary, secondary, and tertiary enrollment (%) 50 57 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service P C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 0.6 0.4 2.9 Mobile cellular and fixed-line subscribers per employee 241 1,712 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.2 0.4 1.2 Mobile cellular subscriptions (per 100 people) 1.0 37.8 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 0.4 0.9 Households with a television (%) 33 55 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 34 .. Internet users (per 100 people) 0.0 0.5 2.7 Quality Population covered by mobile cellular network (%) 80 87 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 92.2 5.4 International Internet bandwidth (bits per second per person) 0 19 7 Affordability Residential fixed line tariff ($ a month) .. 7.8 8.8 Mobile cellular prepaid tariff ($ a month) .. 5.0 8.0 Fixed broadband Internet access tariff ($ a month) .. 88.5 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.1 0.6 ICT goods imports (% of total goods imports) 2.4 4.0 5.9 ICT service exports (% of total service exports) 8.8 6.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.14 0.09 Secure Internet servers (per million people) 0.2 1.6 0.6 The Little Data Book on Information and Communication Technology 2011 49 Cameroon Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 16 20 3,811 Urban population (% of total) 50 58 41 GNI per capita, World Bank Atlas method ($) 620 1,190 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.8 3.3 8.5 Adult literacy rate (% ages 15 and older) 68 71 80 Gross primary, secondary, and tertiary enrollment (%) 45 57 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.4 3.1 3.0 Mobile cellular and fixed-line subscribers per employee 90 1,050 605 Telecommunications investment (% of revenue) 62.8 37.4 22.4 Performance Access Telephone lines (per 100 people) 0.6 1.7 12.7 Mobile cellular subscriptions (per 100 people) 0.7 37.9 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 5.5 Personal computers (per 100 people) 0.3 1.1 4.5 Households with a television (%) 18 32 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.3 3.8 17.2 Quality Population covered by mobile cellular network (%) 37 58 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 3.6 40.1 International Internet bandwidth (bits per second per person) 0 23 151 Affordability Residential fixed line tariff ($ a month) .. 14.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 14.0 7.1 Fixed broadband Internet access tariff ($ a month) .. 88.6 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.0 21.3 ICT goods imports (% of total goods imports) 3.0 3.2 18.4 ICT service exports (% of total service exports) 1.4 6.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.15 0.24 Secure Internet servers (per million people) .. 0.6 2.7 50 2011 The Little Data Book on Information and Communication Technology Canada High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 31 34 1,117 Urban population (% of total) 80 81 77 GNI per capita, World Bank Atlas method ($) 22,130 41,980 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 2.1 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 95 93 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 331 424 765 Telecommunications investment (% of revenue) 24.0 29.8 15.5 Performance Access Telephone lines (per 100 people) 67.7 54.1 45.1 Mobile cellular subscriptions (per 100 people) 28.4 68.4 111.2 Fixed broadband Internet subscribers (per 100 people) 14.1 32.2 24.3 Personal computers (per 100 people) 41.9 94.3 65.4 Households with a television (%) 99 99 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 215 401 343 Internet users (per 100 people) 42.2 77.7 72.3 Quality Population covered by mobile cellular network (%) 90 98 99 Fixed broadband Internet subscribers (% of total subscribers) 32.6 91.9 89.2 International Internet bandwidth (bits per second per person) 1,133 16,193 19,521 Affordability Residential fixed line tariff ($ a month) .. 18.3 22.8 Mobile cellular prepaid tariff ($ a month) .. 17.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 24.8 28.8 Trade ICT goods exports (% of total goods exports) 8.2 4.4 12.2 ICT goods imports (% of total goods imports) 15.0 9.6 13.3 ICT service exports (% of total service exports) 9.5 11.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.88 0.46 Secure Internet servers (per million people) 162.6 1,236.6 905.1 The Little Data Book on Information and Communication Technology 2011 51 Cape Verde Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.44 0.51 3,811 Urban population (% of total) 53 60 41 GNI per capita, World Bank Atlas method ($) 1,310 3,010 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.6 6.4 8.5 Adult literacy rate (% ages 15 and older) .. 85 80 Gross primary, secondary, and tertiary enrollment (%) 73 69 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 7.0 4.0 3.0 Mobile cellular and fixed-line subscribers per employee 154 665 605 Telecommunications investment (% of revenue) 35.3 19.1 22.4 Performance Access Telephone lines (per 100 people) 12.4 14.3 12.7 Mobile cellular subscriptions (per 100 people) 4.5 77.5 57.8 Fixed broadband Internet subscribers (per 100 people) 0.6 1.8 5.5 Personal computers (per 100 people) 5.7 14.0 4.5 Households with a television (%) 40 67 .. Usage International voice traffic total (minutes per person per month) .. 16.2 .. Mobile telephone usage (minutes per user per month) .. 45 342 Internet users (per 100 people) 1.8 29.7 17.2 Quality Population covered by mobile cellular network (%) 90 96 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 80.1 40.1 International Internet bandwidth (bits per second per person) 2 311 151 Affordability Residential fixed line tariff ($ a month) .. 5.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 15.6 7.1 Fixed broadband Internet access tariff ($ a month) .. 34.9 30.4 Trade ICT goods exports (% of total goods exports) 2.4 1.2 21.3 ICT goods imports (% of total goods imports) 7.1 4.2 18.4 ICT service exports (% of total service exports) 9.8 5.7 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.27 0.24 Secure Internet servers (per million people) .. 13.7 2.7 52 2011 The Little Data Book on Information and Communication Technology Cayman Islands High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.04 0.05 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. 99 98 Gross primary, secondary, and tertiary enrollment (%) 81 78 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee 170 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 87.1 69.1 45.1 Mobile cellular subscriptions (per 100 people) 26.6 84.0 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. 73 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. 43.7 72.3 Quality Population covered by mobile cellular network (%) .. 100 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 266.0 1,920.4 905.1 The Little Data Book on Information and Communication Technology 2011 53 Central African Republic Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 846 Urban population (% of total) 38 39 29 GNI per capita, World Bank Atlas method ($) 270 450 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 0.8 5.4 Adult literacy rate (% ages 15 and older) 49 55 62 Gross primary, secondary, and tertiary enrollment (%) 35 30 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 1.1 1.1 2.9 Mobile cellular and fixed-line subscribers per employee 35 293 301 Telecommunications investment (% of revenue) 1.0 .. .. Performance Access Telephone lines (per 100 people) 0.3 0.3 1.2 Mobile cellular subscriptions (per 100 people) 0.1 3.8 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.2 0.3 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 0.5 2.7 Quality Population covered by mobile cellular network (%) 18 19 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 0 7 Affordability Residential fixed line tariff ($ a month) .. 10.1 8.8 Mobile cellular prepaid tariff ($ a month) .. 12.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 1,329.5 89.9 Trade ICT goods exports (% of total goods exports) 0.1 0.1 0.6 ICT goods imports (% of total goods imports) 2.1 2.7 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.00 0.09 Secure Internet servers (per million people) .. 0.2 0.6 54 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Chad Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 11 846 Urban population (% of total) 23 27 29 GNI per capita, World Bank Atlas method ($) 180 600 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.1 10.2 5.4 Adult literacy rate (% ages 15 and older) 26 34 62 Gross primary, secondary, and tertiary enrollment (%) 31 38 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P .. Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 1.4 .. 2.9 Mobile cellular and fixed-line subscribers per employee 31 127 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.1 0.1 1.2 Mobile cellular subscriptions (per 100 people) 0.1 24.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) 0.1 0.2 0.9 Households with a television (%) .. 3 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 1.7 2.7 Quality Population covered by mobile cellular network (%) 8 24 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 1 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people) .. .. 0.6 The Little Data Book on Information and Communication Technology 2011 55 Channel Islands High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.15 0.15 1,117 Urban population (% of total) 31 31 77 GNI per capita, World Bank Atlas method ($) 43,020 68,610 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 0.5 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) .. .. 45.1 Mobile cellular subscriptions (per 100 people) .. .. 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) .. .. 905.1 56 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Chile Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 15 17 1,002 Urban population (% of total) 86 89 75 GNI per capita, World Bank Atlas method ($) 4,840 9,470 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.8 4.1 4.4 Adult literacy rate (% ages 15 and older) 96 99 92 Gross primary, secondary, and tertiary enrollment (%) 78 84 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 .. 3.3 Mobile cellular and fixed-line subscribers per employee 315 592 576 Telecommunications investment (% of revenue) 44.0 .. 18.0 Performance Access Telephone lines (per 100 people) 21.4 21.1 22.1 Mobile cellular subscriptions (per 100 people) 22.1 96.9 100.6 Fixed broadband Internet subscribers (per 100 people) 3.8 9.8 19.4 Personal computers (per 100 people) 9.2 14.1 11.2 Households with a television (%) 87 100 93 Usage International voice traffic, total (minutes per person per month) .. 3.6 .. Mobile telephone usage (minutes per user per month) 220 148 157 Internet users (per 100 people) 16.6 34.0 34.6 Quality Population covered by mobile cellular network (%) 100 100 94 Fixed broadband Internet subscribers (% of total subscribers) 1.3 99.7 41.6 International Internet bandwidth (bits per second per person) 12 4,076 1,120 Affordability Residential fixed line tariff ($ a month) .. 23.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 10.2 8.8 Fixed broadband Internet access tariff ($ a month) .. 48.1 18.8 Trade ICT goods exports (% of total goods exports) 0.2 0.2 12.2 ICT goods imports (% of total goods imports) 11.0 6.8 15.1 ICT service exports (% of total service exports) 5.9 2.8 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.61 0.30 Secure Internet servers (per million people) 9.0 52.8 32.2 The Little Data Book on Information and Communication Technology 2011 57 China East Asia & Pacific Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1,263 1,331 3,811 Urban population (% of total) 36 44 41 GNI per capita, World Bank Atlas method ($) 930 3,650 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 8.5 10.9 8.5 Adult literacy rate (% ages 15 and older) 91 94 80 Gross primary, secondary, and tertiary enrollment (%) 65 67 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 222 1,310 605 Telecommunications investment (% of revenue) 69.8 32.0 22.4 Performance Access Telephone lines (per 100 people) 11.5 23.6 12.7 Mobile cellular subscriptions (per 100 people) 6.8 56.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.7 11.4 5.5 Personal computers (per 100 people) 1.6 5.7 4.5 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 247 425 342 Internet users (per 100 people) 1.8 28.8 17.2 Quality Population covered by mobile cellular network (%) .. 97 77 Fixed broadband Internet subscribers (% of total subscribers) 0.3 44.2 40.1 International Internet bandwidth (bits per second per person) 2 651 151 Affordability Residential fixed line tariff ($ a month) .. 2.3 4.7 Mobile cellular prepaid tariff ($ a month) .. 3.7 7.1 Fixed broadband Internet access tariff ($ a month) .. 17.6 30.4 Trade ICT goods exports (% of total goods exports) 18.9 29.5 21.3 ICT goods imports (% of total goods imports) 22.5 24.0 18.4 ICT service exports (% of total service exports) 5.6 6.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.24 Secure Internet servers (per million people) 0.1 1.9 2.7 58 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Colombia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 40 46 1,002 Urban population (% of total) 72 75 75 GNI per capita, World Bank Atlas method ($) 2,350 4,990 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.8 4.5 4.4 Adult literacy rate (% ages 15 and older) .. 93 92 Gross primary, secondary, and tertiary enrollment (%) 73 83 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 3.7 3.3 Mobile cellular and fixed-line subscribers per employee 242 .. 576 Telecommunications investment (% of revenue) 54.6 .. 18.0 Performance Access Telephone lines (per 100 people) 18.1 16.4 22.1 Mobile cellular subscriptions (per 100 people) 5.7 92.3 100.6 Fixed broadband Internet subscribers (per 100 people) 0.6 5.0 19.4 Personal computers (per 100 people) 3.8 11.2 11.2 Households with a television (%) 83 88 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 115 148 157 Internet users (per 100 people) 2.2 45.5 34.6 Quality Population covered by mobile cellular network (%) .. 83 94 Fixed broadband Internet subscribers (% of total subscribers) 3.7 93.5 41.6 International Internet bandwidth (bits per second per person) 16 2,940 1,120 Affordability Residential fixed line tariff ($ a month) .. 5.7 10.0 Mobile cellular prepaid tariff ($ a month) .. 9.5 8.8 Fixed broadband Internet access tariff ($ a month) .. 34.8 18.8 Trade ICT goods exports (% of total goods exports) 0.2 0.3 12.2 ICT goods imports (% of total goods imports) 10.3 9.9 15.1 ICT service exports (% of total service exports) 9.1 7.4 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.71 0.30 Secure Internet servers (per million people) 1.8 14.3 32.2 The Little Data Book on Information and Communication Technology 2011 59 Comoros Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.54 0.66 846 Urban population (% of total) 28 28 29 GNI per capita, World Bank Atlas method ($) 400 810 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.7 1.9 5.4 Adult literacy rate (% ages 15 and older) 68 74 62 Gross primary, secondary, and tertiary enrollment (%) 52 61 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. M Internet service M M Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 9.0 2.9 Mobile cellular and fixed-line subscribers per employee 55 161 301 Telecommunications investment (% of revenue) 69.5 .. .. Performance Access Telephone lines (per 100 people) 1.3 3.9 1.2 Mobile cellular subscriptions (per 100 people) 0.0 15.2 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.2 0.1 Personal computers (per 100 people) 0.6 0.9 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.3 3.7 2.7 Quality Population covered by mobile cellular network (%) .. 40 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 11 7 Affordability Residential fixed line tariff ($ a month) .. 11.1 8.8 Mobile cellular prepaid tariff ($ a month) .. 13.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 428.4 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.09 Secure Internet servers (per million people) .. 1.5 0.6 60 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Congo, Dem. Rep. Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 51 66 846 Urban population (% of total) 30 35 29 GNI per capita, World Bank Atlas method ($) 80 160 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -3.8 5.2 5.4 Adult literacy rate (% ages 15 and older) 67 67 62 Gross primary, secondary, and tertiary enrollment (%) 27 51 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) .. 7.4 2.9 Mobile cellular and fixed-line subscribers per employee .. 3,628 301 Telecommunications investment (% of revenue) .. 82.5 .. Performance Access Telephone lines (per 100 people) 0.0 0.1 1.2 Mobile cellular subscriptions (per 100 people) 0.0 15.4 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.0 0.0 0.9 Households with a television (%) .. 14 .. Usage International voice traffic, total (minutes per person per month) .. 0.5 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 0.6 2.7 Quality Population covered by mobile cellular network (%) .. 50 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 2.2 5.4 International Internet bandwidth (bits per second per person) 0 1 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.09 0.09 Secure Internet servers (per million people) .. 0.1 0.6 The Little Data Book on Information and Communication Technology 2011 61 Congo, Rep. Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 4 3,811 Urban population (% of total) 58 62 41 GNI per capita, World Bank Atlas method ($) 580 2,080 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.9 4.0 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 48 66 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. 2.7 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 0.7 0.7 12.7 Mobile cellular subscriptions (per 100 people) 2.3 58.9 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 5.5 Personal computers (per 100 people) 0.4 0.6 4.5 Households with a television (%) .. 25 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 160 342 Internet users (per 100 people) 0.0 6.7 17.2 Quality Population covered by mobile cellular network (%) 17 53 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 40.1 International Internet bandwidth (bits per second per person) 0 0 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.08 0.24 Secure Internet servers (per million people) .. 1.3 2.7 62 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Costa Rica Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 5 1,002 Urban population (% of total) 59 64 75 GNI per capita, World Bank Atlas method ($) 3,700 6,260 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.7 5.1 4.4 Adult literacy rate (% ages 15 and older) 95 96 92 Gross primary, secondary, and tertiary enrollment (%) 66 73 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M M Internet service M P Efficiency and capacity Telecommunications revenue (% of GDP) 1.7 1.8 3.3 Mobile cellular and fixed-line subscribers per employee 231 497 576 Telecommunications investment (% of revenue) 44.4 56.1 18.0 Performance Access Telephone lines (per 100 people) 22.9 32.6 22.1 Mobile cellular subscriptions (per 100 people) 5.4 42.6 100.6 Fixed broadband Internet subscribers (per 100 people) 0.9 6.0 19.4 Personal computers (per 100 people) 15.3 23.1 11.2 Households with a television (%) 83 96 93 Usage International voice traffic, total (minutes per person per month) .. 11.0 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 5.8 34.5 34.6 Quality Population covered by mobile cellular network (%) .. 69 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 100.0 41.6 International Internet bandwidth (bits per second per person) 10 4,333 1,120 Affordability Residential fixed line tariff ($ a month) .. 4.1 10.0 Mobile cellular prepaid tariff ($ a month) .. 2.3 8.8 Fixed broadband Internet access tariff ($ a month) .. 6.3 18.8 Trade ICT goods exports (% of total goods exports) 31.7 18.7 12.2 ICT goods imports (% of total goods imports) 18.4 17.9 15.1 ICT service exports (% of total service exports) 7.9 21.9 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.30 Secure Internet servers (per million people) 13.9 108.2 32.2 The Little Data Book on Information and Communication Technology 2011 63 Côte d’Ivoire Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 17 21 3,811 Urban population (% of total) 44 49 41 GNI per capita, World Bank Atlas method ($) 620 1,070 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.4 0.8 8.5 Adult literacy rate (% ages 15 and older) 49 55 80 Gross primary, secondary, and tertiary enrollment (%) 38 40 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.5 5.5 3.0 Mobile cellular and fixed-line subscribers per employee 189 3,274 605 Telecommunications investment (% of revenue) 23.7 40.0 22.4 Performance Access Telephone lines (per 100 people) 1.5 1.3 12.7 Mobile cellular subscriptions (per 100 people) 2.7 63.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 0.1 5.5 Personal computers (per 100 people) 0.5 1.7 4.5 Households with a television (%) 29 38 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.2 4.6 17.2 Quality Population covered by mobile cellular network (%) 23 59 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 6.9 40.1 International Internet bandwidth (bits per second per person) 0 40 151 Affordability Residential fixed line tariff ($ a month) .. 21.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 11.5 7.1 Fixed broadband Internet access tariff ($ a month) .. 44.3 30.4 Trade ICT goods exports (% of total goods exports) 0.1 0.4 21.3 ICT goods imports (% of total goods imports) 3.3 4.5 18.4 ICT service exports (% of total service exports) 8.2 0.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 0.24 Secure Internet servers (per million people) .. 1.0 2.7 64 2011 The Little Data Book on Information and Communication Technology Croatia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,117 Urban population (% of total) 56 58 77 GNI per capita, World Bank Atlas method ($) 5,200 13,770 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.1 3.9 2.0 Adult literacy rate (% ages 15 and older) 98 99 98 Gross primary, secondary, and tertiary enrollment (%) 70 79 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 4.6 3.0 Mobile cellular and fixed-line subscribers per employee 178 892 765 Telecommunications investment (% of revenue) 14.7 15.5 15.5 Performance Access Telephone lines (per 100 people) 38.9 41.9 45.1 Mobile cellular subscriptions (per 100 people) 23.3 136.2 111.2 Fixed broadband Internet subscribers (per 100 people) 4.2 33.8 24.3 Personal computers (per 100 people) 11.3 18.0 65.4 Households with a television (%) 90 97 98 Usage International voice traffic, total (minutes per person per month) .. 25.2 .. Mobile telephone usage (minutes per user per month) .. 96 343 Internet users (per 100 people) 6.8 50.4 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 45.7 89.2 International Internet bandwidth (bits per second per person) 41 15,892 19,521 Affordability Residential fixed line tariff ($ a month) .. 19.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 18.4 14.8 Fixed broadband Internet access tariff ($ a month) .. 20.7 28.8 Trade ICT goods exports (% of total goods exports) 3.6 5.1 12.2 ICT goods imports (% of total goods imports) 6.1 6.3 13.3 ICT service exports (% of total service exports) 3.3 3.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.42 0.46 Secure Internet servers (per million people) 13.7 168.4 905.1 The Little Data Book on Information and Communication Technology 2011 65 Cuba Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 11 11 1,002 Urban population (% of total) 76 76 75 GNI per capita, World Bank Atlas method ($) 2,630 5,550 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.0 6.7 4.4 Adult literacy rate (% ages 15 and older) 100 100 92 Gross primary, secondary, and tertiary enrollment (%) 76 104 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P M Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 2.9 3.3 Mobile cellular and fixed-line subscribers per employee 30 58 576 Telecommunications investment (% of revenue) 16.0 7.5 18.0 Performance Access Telephone lines (per 100 people) 4.4 10.4 22.1 Mobile cellular subscriptions (per 100 people) 0.1 4.0 100.6 Fixed broadband Internet subscribers (per 100 people) .. 0.3 19.4 Personal computers (per 100 people) 1.2 5.6 11.2 Households with a television (%) .. 88 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 0.5 14.3 34.6 Quality Population covered by mobile cellular network (%) 41 77 94 Fixed broadband Internet subscribers (% of total subscribers) .. 5.8 41.6 International Internet bandwidth (bits per second per person) 2 27 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.2 10.0 Mobile cellular prepaid tariff ($ a month) .. 22.7 8.8 Fixed broadband Internet access tariff ($ a month) .. 1,630.0 18.8 Trade ICT goods exports (% of total goods exports) 0.2 1.9 12.2 ICT goods imports (% of total goods imports) 5.3 2.9 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 0.30 Secure Internet servers (per million people) 0.2 0.1 32.2 66 2011 The Little Data Book on Information and Communication Technology Cyprus High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.79 0.87 1,117 Urban population (% of total) 69 70 77 GNI per capita, World Bank Atlas method ($) 13,440 30,480 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.9 3.3 2.0 Adult literacy rate (% ages 15 and older) 97 98 98 Gross primary, secondary, and tertiary enrollment (%) 73 79 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 3.4 3.0 Mobile cellular and fixed-line subscribers per employee 274 473 765 Telecommunications investment (% of revenue) 36.6 18.9 15.5 Performance Access Telephone lines (per 100 people) 55.9 47.6 45.1 Mobile cellular subscriptions (per 100 people) 27.8 112.2 111.2 Fixed broadband Internet subscribers (per 100 people) 6.6 21.9 24.3 Personal computers (per 100 people) 19.1 38.3 65.4 Households with a television (%) .. 100 98 Usage International voice traffic, total (minutes per person per month) .. 99.9 .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 15.3 49.8 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 3.8 92.2 89.2 International Internet bandwidth (bits per second per person) 51 1,605 19,521 Affordability Residential fixed line tariff ($ a month) .. 25.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 5.2 14.8 Fixed broadband Internet access tariff ($ a month) .. 22.7 28.8 Trade ICT goods exports (% of total goods exports) 1.7 9.2 12.2 ICT goods imports (% of total goods imports) 7.2 5.6 13.3 ICT service exports (% of total service exports) 2.1 2.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.46 Secure Internet servers (per million people) 37.6 1,051.5 905.1 The Little Data Book on Information and Communication Technology 2011 67 Czech Republic High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 10 1,117 Urban population (% of total) 74 74 77 GNI per capita, World Bank Atlas method ($) 5,800 17,310 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.0 4.1 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 74 85 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.5 3.8 3.0 Mobile cellular and fixed-line subscribers per employee 349 812 765 Telecommunications investment (% of revenue) 47.1 10.5 15.5 Performance Access Telephone lines (per 100 people) 37.7 19.9 45.1 Mobile cellular subscriptions (per 100 people) 42.3 135.9 111.2 Fixed broadband Internet subscribers (per 100 people) 4.1 19.3 24.3 Personal computers (per 100 people) 12.2 27.4 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. 16.4 .. Mobile telephone usage (minutes per user per month) 145 126 343 Internet users (per 100 people) 9.7 63.7 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.6 100.0 89.2 International Internet bandwidth (bits per second per person) 602 7,075 19,521 Affordability Residential fixed line tariff ($ a month) .. 29.3 22.8 Mobile cellular prepaid tariff ($ a month) .. 17.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 43.3 28.8 Trade ICT goods exports (% of total goods exports) 7.3 15.6 12.2 ICT goods imports (% of total goods imports) 12.1 16.7 13.3 ICT service exports (% of total service exports) 3.2 8.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.45 0.46 Secure Internet servers (per million people) 26.7 317.9 905.1 68 2011 The Little Data Book on Information and Communication Technology Denmark High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 1,117 Urban population (% of total) 85 87 77 GNI per capita, World Bank Atlas method ($) 31,850 59,060 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.8 1.2 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 96 102 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 2.4 3.0 Mobile cellular and fixed-line subscribers per employee 337 543 765 Telecommunications investment (% of revenue) 27.0 23.4 15.5 Performance Access Telephone lines (per 100 people) 71.9 37.3 45.1 Mobile cellular subscriptions (per 100 people) 63.0 133.9 111.2 Fixed broadband Internet subscribers (per 100 people) 31.6 39.1 24.3 Personal computers (per 100 people) 50.6 54.9 65.4 Households with a television (%) 96 98 98 Usage International voice traffic, total (minutes per person per month) .. 29.8 .. Mobile telephone usage (minutes per user per month) 122 185 343 Internet users (per 100 people) 39.2 85.9 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) 4.0 95.8 89.2 International Internet bandwidth (bits per second per person) 1,409 34,506 19,521 Affordability Residential fixed line tariff ($ a month) .. 24.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 6.5 14.8 Fixed broadband Internet access tariff ($ a month) .. 29.1 28.8 Trade ICT goods exports (% of total goods exports) 8.5 4.8 12.2 ICT goods imports (% of total goods imports) 13.3 8.9 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.67 0.46 Secure Internet servers (per million people) 73.9 1,866.3 905.1 The Little Data Book on Information and Communication Technology 2011 69 Djibouti Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.73 0.86 3,811 Urban population (% of total) 83 88 41 GNI per capita, World Bank Atlas method ($) 760 1,280 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.2 4.0 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 18 27 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. .. Internet service M M Efficiency and capacity Telecommunications revenue (% of GDP) 3.7 5.3 3.0 Mobile cellular and fixed-line subscribers per employee 19 169 605 Telecommunications investment (% of revenue) 10.1 13.8 22.4 Performance Access Telephone lines (per 100 people) 1.3 1.9 12.7 Mobile cellular subscriptions (per 100 people) 0.0 14.9 57.8 Fixed broadband Internet subscribers (per 100 people) 0.2 1.1 5.5 Personal computers (per 100 people) 0.9 4.3 4.5 Households with a television (%) .. 46 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.2 3.0 17.2 Quality Population covered by mobile cellular network (%) 30 85 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 58.1 40.1 International Internet bandwidth (bits per second per person) 0 897 151 Affordability Residential fixed line tariff ($ a month) .. 8.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 6.6 7.1 Fixed broadband Internet access tariff ($ a month) .. 55.9 30.4 Trade ICT goods exports (% of total goods exports) .. 0.3 21.3 ICT goods imports (% of total goods imports) .. 10.9 18.4 ICT service exports (% of total service exports) 2.1 2.3 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.05 0.24 Secure Internet servers (per million people) .. 5.7 2.7 70 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Dominica Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.07 0.07 1,002 Urban population (% of total) 71 74 75 GNI per capita, World Bank Atlas method ($) 3,200 4,900 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.2 2.9 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) 75 77 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 5.0 10.4 3.3 Mobile cellular and fixed-line subscribers per employee 132 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 31.8 23.8 22.1 Mobile cellular subscriptions (per 100 people) 1.7 144.0 100.6 Fixed broadband Internet subscribers (per 100 people) 3.9 8.4 19.4 Personal computers (per 100 people) 7.7 18.2 11.2 Households with a television (%) 65 .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 8.4 38.0 34.6 Quality Population covered by mobile cellular network (%) .. .. 94 Fixed broadband Internet subscribers (% of total subscribers) 2.9 54.0 41.6 International Internet bandwidth (bits per second per person) 70 420 1,120 Affordability Residential fixed line tariff ($ a month) .. 10.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 12.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 47.8 18.8 Trade ICT goods exports (% of total goods exports) 0.6 0.7 12.2 ICT goods imports (% of total goods imports) 7.4 4.4 15.1 ICT service exports (% of total service exports) 21.0 10.8 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.05 0.30 Secure Internet servers (per million people) 84.4 297.3 32.2 The Little Data Book on Information and Communication Technology 2011 71 Dominican Republic Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 9 10 1,002 Urban population (% of total) 62 70 75 GNI per capita, World Bank Atlas method ($) 2,550 4,550 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.0 5.5 4.4 Adult literacy rate (% ages 15 and older) 87 88 92 Gross primary, secondary, and tertiary enrollment (%) 69 71 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) .. 0.4 3.3 Mobile cellular and fixed-line subscribers per employee 99 .. 576 Telecommunications investment (% of revenue) .. 192.0 18.0 Performance Access Telephone lines (per 100 people) 10.1 9.6 22.1 Mobile cellular subscriptions (per 100 people) 8.0 85.5 100.6 Fixed broadband Internet subscribers (per 100 people) 0.6 4.3 19.4 Personal computers (per 100 people) 1.9 2.1 11.2 Households with a television (%) 77 77 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 116 157 Internet users (per 100 people) 3.7 26.8 34.6 Quality Population covered by mobile cellular network (%) .. 90 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 92.4 41.6 International Internet bandwidth (bits per second per person) 6 1,387 1,120 Affordability Residential fixed line tariff ($ a month) .. 12.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.5 8.8 Fixed broadband Internet access tariff ($ a month) .. 26.3 18.8 Trade ICT goods exports (% of total goods exports) 0.4 3.6 12.2 ICT goods imports (% of total goods imports) 6.6 5.4 15.1 ICT service exports (% of total service exports) 3.2 4.1 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.30 Secure Internet servers (per million people) 0.9 14.8 32.2 72 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Ecuador Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 12 14 3,811 Urban population (% of total) 60 66 41 GNI per capita, World Bank Atlas method ($) 1,340 3,970 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.7 5.0 8.5 Adult literacy rate (% ages 15 and older) 91 84 80 Gross primary, secondary, and tertiary enrollment (%) .. 79 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 4.1 3.0 Mobile cellular and fixed-line subscribers per employee 244 513 605 Telecommunications investment (% of revenue) 9.8 .. 22.4 Performance Access Telephone lines (per 100 people) 9.9 14.7 12.7 Mobile cellular subscriptions (per 100 people) 3.9 100.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 4.1 5.5 Personal computers (per 100 people) 2.2 13.0 4.5 Households with a television (%) .. 83 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 65 89 342 Internet users (per 100 people) 1.5 15.1 17.2 Quality Population covered by mobile cellular network (%) 80 84 77 Fixed broadband Internet subscribers (% of total subscribers) 3.1 42.9 40.1 International Internet bandwidth (bits per second per person) 2 484 151 Affordability Residential fixed line tariff ($ a month) .. 1.3 4.7 Mobile cellular prepaid tariff ($ a month) .. 9.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 39.9 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.2 21.3 ICT goods imports (% of total goods imports) 6.4 7.5 18.4 ICT service exports (% of total service exports) 7.2 4.9 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 0.24 Secure Internet servers (per million people) 0.9 15.3 2.7 The Little Data Book on Information and Communication Technology 2011 73 Egypt, Arab Rep. Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 70 83 3,811 Urban population (% of total) 43 43 41 GNI per capita, World Bank Atlas method ($) 1,390 2,070 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.2 4.9 8.5 Adult literacy rate (% ages 15 and older) .. 66 80 Gross primary, secondary, and tertiary enrollment (%) 74 70 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 3.7 3.0 Mobile cellular and fixed-line subscribers per employee 125 855 605 Telecommunications investment (% of revenue) 18.8 48.1 22.4 Performance Access Telephone lines (per 100 people) 7.8 12.4 12.7 Mobile cellular subscriptions (per 100 people) 1.9 66.7 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 3.4 5.5 Personal computers (per 100 people) 1.1 3.9 4.5 Households with a television (%) .. 97 .. Usage International voice traffic total (minutes per person per month) .. 3.6 .. Mobile telephone usage (minutes per user per month) .. 159 342 Internet users (per 100 people) 0.6 20.0 17.2 Quality Population covered by mobile cellular network (%) .. 95 77 Fixed broadband Internet subscribers (% of total subscribers) .. 38.4 40.1 International Internet bandwidth (bits per second per person) 0 1,172 151 Affordability Residential fixed line tariff ($ a month) .. 3.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 4.1 7.1 Fixed broadband Internet access tariff ($ a month) .. 8.2 30.4 Trade ICT goods exports (% of total goods exports) .. 1.8 21.3 ICT goods imports (% of total goods imports) .. 4.4 18.4 ICT service exports (% of total service exports) 3.4 4.7 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.53 0.24 Secure Internet servers (per million people) 0.2 2.2 2.7 74 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean El Salvador Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 6 6 3,811 Urban population (% of total) 58 61 41 GNI per capita, World Bank Atlas method ($) 2,110 3,370 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.3 2.6 8.5 Adult literacy rate (% ages 15 and older) .. 84 80 Gross primary, secondary, and tertiary enrollment (%) 69 73 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.3 4.8 3.0 Mobile cellular and fixed-line subscribers per employee 323 2,275 605 Telecommunications investment (% of revenue) 155.8 18.8 22.4 Performance Access Telephone lines (per 100 people) 10.5 17.8 12.7 Mobile cellular subscriptions (per 100 people) 12.5 122.8 57.8 Fixed broadband Internet subscribers (per 100 people) 0.9 2.4 5.5 Personal computers (per 100 people) 2.0 5.8 4.5 Households with a television (%) 74 83 .. Usage International voice traffic, total (minutes per person per month) .. 42.5 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.2 14.4 17.2 Quality Population covered by mobile cellular network (%) 85 95 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 99.3 40.1 International Internet bandwidth (bits per second per person) 7 243 151 Affordability Residential fixed line tariff ($ a month) .. 11.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.1 7.1 Fixed broadband Internet access tariff ($ a month) .. 20.3 30.4 Trade ICT goods exports (% of total goods exports) 0.1 2.9 21.3 ICT goods imports (% of total goods imports) 3.4 5.5 18.4 ICT service exports (% of total service exports) 12.9 16.9 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.43 0.24 Secure Internet servers (per million people) 1.2 13.4 2.7 The Little Data Book on Information and Communication Technology 2011 75 Equatorial Guinea High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.53 0.68 1,117 Urban population (% of total) 39 40 77 GNI per capita, World Bank Atlas method ($) 1,250 12,420 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 36.0 16.8 2.0 Adult literacy rate (% ages 15 and older) 87 93 98 Gross primary, secondary, and tertiary enrollment (%) 55 .. 91 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service .. C Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 1.2 .. 3.0 Mobile cellular and fixed-line subscribers per employee 65 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 1.2 1.5 45.1 Mobile cellular subscriptions (per 100 people) 0.9 65.8 111.2 Fixed broadband Internet subscribers (per 100 people) 0.1 0.2 24.3 Personal computers (per 100 people) 0.4 1.5 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 0.1 2.1 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 15.0 89.2 International Internet bandwidth (bits per second per person) 0 28 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.46 Secure Internet servers (per million people) .. 2.9 905.1 76 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Eritrea Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 5 846 Urban population (% of total) 18 21 29 GNI per capita, World Bank Atlas method ($) 170 320 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.5 0.2 5.4 Adult literacy rate (% ages 15 and older) 53 67 62 Gross primary, secondary, and tertiary enrollment (%) 29 31 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 3.0 2.9 Mobile cellular and fixed-line subscribers per employee 67 117 301 Telecommunications investment (% of revenue) 127.5 70.0 .. Performance Access Telephone lines (per 100 people) 0.8 1.0 1.2 Mobile cellular subscriptions (per 100 people) 0.0 2.8 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.2 1.0 0.9 Households with a television (%) 13 .. .. Usage International voice traffic, total (minutes per person per month) .. 2.4 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 4.9 2.7 Quality Population covered by mobile cellular network (%) 0 80 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 6 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. 0.2 0.6 ICT goods imports (% of total goods imports) .. 5.2 5.9 ICT service exports (% of total service exports) 13.5 .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people) .. .. 0.6 The Little Data Book on Information and Communication Technology 2011 77 Estonia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 1 1,117 Urban population (% of total) 69 69 77 GNI per capita, World Bank Atlas method ($) 4,220 14,060 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.8 5.9 2.0 Adult literacy rate (% ages 15 and older) 100 100 98 Gross primary, secondary, and tertiary enrollment (%) 88 90 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 5.1 4.5 3.0 Mobile cellular and fixed-line subscribers per employee 354 742 765 Telecommunications investment (% of revenue) 17.6 13.3 15.5 Performance Access Telephone lines (per 100 people) 38.2 36.8 45.1 Mobile cellular subscriptions (per 100 people) 40.7 203.0 111.2 Fixed broadband Internet subscribers (per 100 people) 6.0 25.6 24.3 Personal computers (per 100 people) 16.1 25.5 65.4 Households with a television (%) 94 98 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 28.6 72.3 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 18.0 98.7 89.2 International Internet bandwidth (bits per second per person) 137 12,680 19,521 Affordability Residential fixed line tariff ($ a month) .. 13.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 12.3 14.8 Fixed broadband Internet access tariff ($ a month) .. 27.8 28.8 Trade ICT goods exports (% of total goods exports) 26.1 5.8 12.2 ICT goods imports (% of total goods imports) 20.4 6.5 13.3 ICT service exports (% of total service exports) 2.8 8.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.50 0.46 Secure Internet servers (per million people) 58.6 434.3 905.1 78 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Ethiopia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 66 83 846 Urban population (% of total) 15 17 29 GNI per capita, World Bank Atlas method ($) 130 330 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 8.5 5.4 Adult literacy rate (% ages 15 and older) .. 30 62 Gross primary, secondary, and tertiary enrollment (%) 29 53 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service M M Efficiency and capacity Telecommunications revenue (% of GDP) 1.1 1.3 2.9 Mobile cellular and fixed-line subscribers per employee 35 233 301 Telecommunications investment (% of revenue) 42.6 21.4 .. Performance Access Telephone lines (per 100 people) 0.4 1.1 1.2 Mobile cellular subscriptions (per 100 people) 0.0 4.9 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 0.7 0.9 Households with a television (%) .. 5 .. Usage International voice traffic, total (minutes per person per month) .. 0.4 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 0.5 2.7 Quality Population covered by mobile cellular network (%) .. 10 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 4.9 5.4 International Internet bandwidth (bits per second per person) 0 3 7 Affordability Residential fixed line tariff ($ a month) .. 0.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 2.4 8.0 Fixed broadband Internet access tariff ($ a month) .. 486.5 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.7 0.6 ICT goods imports (% of total goods imports) 5.0 9.5 5.9 ICT service exports (% of total service exports) 3.6 5.3 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.20 0.09 Secure Internet servers (per million people) 0.0 0.1 0.6 The Little Data Book on Information and Communication Technology 2011 79 Faeroe Islands High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.05 0.05 1,117 Urban population (% of total) 36 42 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 3.6 3.0 Mobile cellular and fixed-line subscribers per employee 178 264 765 Telecommunications investment (% of revenue) 16.9 3.7 15.5 Performance Access Telephone lines (per 100 people) 54.5 43.0 45.1 Mobile cellular subscriptions (per 100 people) 37.1 117.2 111.2 Fixed broadband Internet subscribers (per 100 people) 14.0 33.0 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 32.8 77.1 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.7 105.9 89.2 International Internet bandwidth (bits per second per person) .. 3,316 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. 0.0 12.2 ICT goods imports (% of total goods imports) 5.2 5.0 13.3 ICT service exports (% of total service exports) 1.8 2.8 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 21.5 922.6 905.1 80 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Upper middle income Fiji Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.80 0.85 1,002 Urban population (% of total) 48 53 75 GNI per capita, World Bank Atlas method ($) 2,260 3,840 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.2 1.4 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) 73 69 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 5.2 4.8 3.3 Mobile cellular and fixed-line subscribers per employee 104 .. 576 Telecommunications investment (% of revenue) 17.5 13.6 18.0 Performance Access 10.8 16.1 22.1 Telephone lines (per 100 people) 6.9 75.4 100.6 Mobile cellular subscriptions (per 100 people) 0.4 1.6 19.4 Fixed broadband Internet subscribers (per 100 people) 4.5 6.0 11.2 Personal computers (per 100 people) .. .. 93 Households with a television (%) Usage .. .. .. International voice traffic, total (minutes per person per month) .. .. 157 Mobile telephone usage (minutes per user per month) 1.5 13.4 34.6 Internet users (per 100 people) Quality 40 65 94 Population covered by mobile cellular network (%) 0.0 83.3 41.6 Fixed broadband Internet subscribers (% of total subscribers) 5 150 1,120 International Internet bandwidth (bits per second per person) Affordability .. 7.7 10.0 Residential fixed line tariff ($ a month) .. 10.8 8.8 Mobile cellular prepaid tariff ($ a month) .. 20.3 18.8 Fixed broadband Internet access tariff ($ a month) Trade 0.1 0.9 12.2 ICT goods exports (% of total goods exports) 6.2 5.2 15.1 ICT goods imports (% of total goods imports) 5.7 2.0 5.4 ICT service exports (% of total service exports) Applications .. 0.18 0.30 E-gov’t Web measure index (0–1, 1=highest presence) 5.0 30.4 32.2 Secure Internet servers (per million people) The Little Data Book on Information and Communication Technology 2011 81 Finland High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 5 1,117 Urban population (% of total) 61 64 77 GNI per capita, World Bank Atlas method ($) 25,430 45,940 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.9 2.5 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 104 101 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 2.3 3.0 Mobile cellular and fixed-line subscribers per employee 272 708 765 Telecommunications investment (% of revenue) 20.3 10.2 15.5 Performance Access Telephone lines (per 100 people) 55.0 26.8 45.1 Mobile cellular subscriptions (per 100 people) 72.0 144.2 111.2 Fixed broadband Internet subscribers (per 100 people) 11.9 26.8 24.3 Personal computers (per 100 people) 39.6 50.0 65.4 Households with a television (%) 95 93 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 127 220 343 Internet users (per 100 people) 37.2 83.9 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 5.7 57.1 89.2 International Internet bandwidth (bits per second per person) 347 17,221 19,521 Affordability Residential fixed line tariff ($ a month) .. 18.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 13.4 14.8 Fixed broadband Internet access tariff ($ a month) .. 39.0 28.8 Trade ICT goods exports (% of total goods exports) 25.4 12.6 12.2 ICT goods imports (% of total goods imports) 18.6 11.3 13.3 ICT service exports (% of total service exports) 5.4 25.4 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 0.46 Secure Internet servers (per million people) 96.0 1,245.7 905.1 82 2011 The Little Data Book on Information and Communication Technology France High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions)a 59 63 1,117 Urban population (% of total) 76 78 77 GNI per capita, World Bank Atlas method ($) 24,450 42,620 37,990 GDP growth, 1995–2000 and 2000–08 (avg. annual %) 2.9 1.5 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 92 95 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.1 2.0 3.0 Mobile and fixed-line subscribers per employee 408 695 765 Telecommunications investment (% of revenue) 26.5 14.0 15.5 Performance Access Telephone lines (per 100 people) 57.7 56.7 45.1 Mobile cellular subscriptions (per 100 people) 49.3 95.1 111.2 Fixed broadband Internet subscribers (per 100 people) 9.2 32.5 24.3 Personal computers (per 100 people) 30.4 65.2 65.4 Households with a television (%) .. 97 98 Usage International voice traffic (minutes per person per month) .. 25.0 .. Mobile telephone usage (minutes per user per month) 140 218 343 Internet users (per 100 people) 14.4 71.3 72.3 Quality Population covered by mobile cellular network (%) 99 99 99 Fixed broadband Internet subscribers (% of total subscribers) 3.6 95.4 89.2 International Internet bandwidth (bits per second per person) 1,148 29,356 19,521 Affordability Residential fixed line tariff ($ a month) .. 29.3 22.8 Mobile cellular prepaid tariff ($ a month) .. 35.2 14.8 Fixed broadband Internet access tariff ($ a month) .. 36.1 28.8 Trade ICT goods exports (% of total goods exports) 12.1 5.6 12.2 ICT goods imports (% of total goods imports) 13.0 7.8 13.3 ICT service exports (% of total service exports) 2.6 4.3 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.68 0.46 Secure Internet servers (per million people) 27.7 306.2 905.1 a. Excludes the French overseas deparments of French Guiana, Guadeloupe, Martinique, and Réunion. The Little Data Book on Information and Communication Technology 2011 83 French Polynesia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.24 0.27 1,117 Urban population (% of total) 52 52 77 GNI per capita, World Bank Atlas method ($) 16,080 .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 3.6 .. 3.0 Mobile cellular and fixed-line subscribers per employee 105 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 22.8 20.2 45.1 Mobile cellular subscriptions (per 100 people) 16.9 77.4 111.2 Fixed broadband Internet subscribers (per 100 people) 3.0 11.3 24.3 Personal computers (per 100 people) 6.4 11.0 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 6.4 44.6 72.3 Quality Population covered by mobile cellular network (%) 70 97 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.5 89.2 International Internet bandwidth (bits per second per person) 32 2,877 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 1.1 1.6 12.2 ICT goods imports (% of total goods imports) 7.3 6.8 13.3 ICT service exports (% of total service exports) 0.3 6.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 16.7 84.4 905.1 84 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Gabon Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 1 1,002 Urban population (% of total) 80 86 75 GNI per capita, World Bank Atlas method ($) 3,080 7,370 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.3 2.1 4.4 Adult literacy rate (% ages 15 and older) .. 88 92 Gross primary, secondary, and tertiary enrollment (%) 74 .. 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.1 2.0 3.3 Mobile cellular and fixed-line subscribers per employee 150 244 576 Telecommunications investment (% of revenue) 41.8 12.4 18.0 Performance Access Telephone lines (per 100 people) 3.2 1.8 22.1 Mobile cellular subscriptions (per 100 people) 9.7 93.1 100.6 Fixed broadband Internet subscribers (per 100 people) 0.4 0.8 19.4 Personal computers (per 100 people) 1.0 3.4 11.2 Households with a television (%) 50 .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 1.2 6.7 34.6 Quality Population covered by mobile cellular network (%) 13 79 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 18.3 41.6 International Internet bandwidth (bits per second per person) 0 141 1,120 Affordability Residential fixed line tariff ($ a month) .. .. 10.0 Mobile cellular prepaid tariff ($ a month) .. .. 8.8 Fixed broadband Internet access tariff ($ a month) .. .. 18.8 Trade ICT goods exports (% of total goods exports) 0.1 0.1 12.2 ICT goods imports (% of total goods imports) 7.9 6.6 15.1 ICT service exports (% of total service exports) 0.6 .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.08 0.30 Secure Internet servers (per million people) 0.8 8.0 32.2 The Little Data Book on Information and Communication Technology 2011 85 Gambia, The Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 2 846 Urban population (% of total) 49 57 29 GNI per capita, World Bank Atlas method ($) 330 440 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.6 5.2 5.4 Adult literacy rate (% ages 15 and older) 37 46 62 Gross primary, secondary, and tertiary enrollment (%) 51 55 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 6.4 .. 2.9 Mobile cellular and fixed-line subscribers per employee 41 466 301 Telecommunications investment (% of revenue) 23.5 .. .. Performance Access Telephone lines (per 100 people) 2.6 2.9 1.2 Mobile cellular subscriptions (per 100 people) 0.4 84.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.3 0.2 0.1 Personal computers (per 100 people) 1.2 3.5 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.9 7.6 2.7 Quality Population covered by mobile cellular network (%) 20 85 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 7.6 5.4 International Internet bandwidth (bits per second per person) 0 38 7 Affordability Residential fixed line tariff ($ a month) .. 2.4 8.8 Mobile cellular prepaid tariff ($ a month) .. 6.3 8.0 Fixed broadband Internet access tariff ($ a month) .. 307.3 89.9 Trade ICT goods exports (% of total goods exports) 0.5 0.4 0.6 ICT goods imports (% of total goods imports) 3.3 4.0 5.9 ICT service exports (% of total service exports) .. 17.8 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.08 0.09 Secure Internet servers (per million people) .. 2.9 0.6 86 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Georgia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 4 3,811 Urban population (% of total) 53 53 41 GNI per capita, World Bank Atlas method ($) 730 2,530 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.6 7.4 8.5 Adult literacy rate (% ages 15 and older) 100 100 80 Gross primary, secondary, and tertiary enrollment (%) 74 75 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator .. Private Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.5 6.9 3.0 Mobile cellular and fixed-line subscribers per employee 69 355 605 Telecommunications investment (% of revenue) 65.4 30.9 22.4 Performance Access Telephone lines (per 100 people) 10.7 14.6 12.7 Mobile cellular subscriptions (per 100 people) 4.1 66.6 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 21.0 5.5 Personal computers (per 100 people) 2.4 5.5 4.5 Households with a television (%) 91 89 .. Usage International voice traffic, total (minutes per person per month) .. 22.3 .. Mobile telephone usage (minutes per user per month) .. 91 342 Internet users (per 100 people) 0.5 30.5 17.2 Quality Population covered by mobile cellular network (%) 79 98 77 Fixed broadband Internet subscribers (% of total subscribers) 25.2 10.6 40.1 International Internet bandwidth (bits per second per person) 2 752 151 Affordability Residential fixed line tariff ($ a month) .. 3.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.6 7.1 Fixed broadband Internet access tariff ($ a month) .. 42.2 30.4 Trade ICT goods exports (% of total goods exports) 0.2 0.4 21.3 ICT goods imports (% of total goods imports) 7.3 7.8 18.4 ICT service exports (% of total service exports) 4.3 2.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.25 0.24 Secure Internet servers (per million people) 2.1 12.6 2.7 The Little Data Book on Information and Communication Technology 2011 87 Germany High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 82 82 1,117 Urban population (% of total) 73 74 77 GNI per capita, World Bank Atlas method ($) 25,510 42,450 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.0 1.0 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 409 787 765 Telecommunications investment (% of revenue) 17.4 10.6 15.5 Performance Access Telephone lines (per 100 people) 61.1 59.5 45.1 Mobile cellular subscriptions (per 100 people) 58.6 128.2 111.2 Fixed broadband Internet subscribers (per 100 people) 15.8 24.3 24.3 Personal computers (per 100 people) 33.6 65.6 65.4 Households with a television (%) 95 95 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 70 104 343 Internet users (per 100 people) 30.2 79.5 72.3 Quality Population covered by mobile cellular network (%) 99 99 99 Fixed broadband Internet subscribers (% of total subscribers) 2.0 54.0 89.2 International Internet bandwidth (bits per second per person) 848 25,654 19,521 Affordability Residential fixed line tariff ($ a month) .. 32.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 9.5 14.8 Fixed broadband Internet access tariff ($ a month) .. 43.4 28.8 Trade ICT goods exports (% of total goods exports) 10.5 6.8 12.2 ICT goods imports (% of total goods imports) 13.0 9.3 13.3 ICT service exports (% of total service exports) 6.3 8.4 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.55 0.46 Secure Internet servers (per million people) 62.6 873.5 905.1 88 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Ghana Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 20 24 846 Urban population (% of total) 44 51 29 GNI per capita, World Bank Atlas method ($) 330 1,190 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 5.8 5.4 Adult literacy rate (% ages 15 and older) 58 67 62 Gross primary, secondary, and tertiary enrollment (%) 47 59 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.8 .. 2.9 Mobile cellular and fixed-line subscribers per employee 91 1,780 301 Telecommunications investment (% of revenue) 29.5 .. .. Performance Access Telephone lines (per 100 people) 1.1 1.1 1.2 Mobile cellular subscriptions (per 100 people) 0.7 63.4 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.4 0.1 Personal computers (per 100 people) 0.3 1.1 0.9 Households with a television (%) .. 43 .. Usage International voice traffic, total (minutes per person per month) .. 5.1 .. Mobile telephone usage (minutes per user per month) 50 103 .. Internet users (per 100 people) 0.2 5.4 2.7 Quality Population covered by mobile cellular network (%) .. 73 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 29.5 5.4 International Internet bandwidth (bits per second per person) 0 97 7 Affordability Residential fixed line tariff ($ a month) .. 3.8 8.8 Mobile cellular prepaid tariff ($ a month) .. 4.3 8.0 Fixed broadband Internet access tariff ($ a month) .. 44.4 89.9 Trade ICT goods exports (% of total goods exports) .. 0.1 0.6 ICT goods imports (% of total goods imports) .. 7.3 5.9 ICT service exports (% of total service exports) 0.0 0.0 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.15 0.09 Secure Internet servers (per million people) 0.1 1.7 0.6 The Little Data Book on Information and Communication Technology 2011 89 Gibralter High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.03 0.03 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. .. Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee 272 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 81.4 77.3 45.1 Mobile cellular subscriptions (per 100 people) 19.2 92.1 111.2 Fixed broadband Internet subscribers (per 100 people) 14.7 33.9 24.3 Personal computers (per 100 people) 51.9 .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 80 343 Internet users (per 100 people) 19.1 65.1 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 88.5 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) .. 12,551.1 905.1 90 2011 The Little Data Book on Information and Communication Technology Greece High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 11 11 1,117 Urban population (% of total) 60 61 77 GNI per capita, World Bank Atlas method ($) 12,560 29,040 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 3.6 2.0 Adult literacy rate (% ages 15 and older) 96 97 98 Gross primary, secondary, and tertiary enrollment (%) 81 100 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.7 3.7 3.0 Mobile cellular and fixed-line subscribers per employee 451 813 765 Telecommunications investment (% of revenue) 42.3 15.3 15.5 Performance Access Telephone lines (per 100 people) 51.8 52.6 45.1 Mobile cellular subscriptions (per 100 people) 54.3 117.8 111.2 Fixed broadband Internet subscribers (per 100 people) 2.5 17.5 24.3 Personal computers (per 100 people) 6.9 9.4 65.4 Households with a television (%) 98 100 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 89 153 343 Internet users (per 100 people) 9.2 44.1 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 96.8 89.2 International Internet bandwidth (bits per second per person) 51 4,537 19,521 Affordability Residential fixed line tariff ($ a month) .. 25.4 22.8 Mobile cellular prepaid tariff ($ a month) .. 23.6 14.8 Fixed broadband Internet access tariff ($ a month) .. 23.9 28.8 Trade ICT goods exports (% of total goods exports) 4.4 3.0 12.2 ICT goods imports (% of total goods imports) 8.3 5.9 13.3 ICT service exports (% of total service exports) 1.8 2.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.36 0.46 Secure Internet servers (per million people) 10.6 124.1 905.1 The Little Data Book on Information and Communication Technology 2011 91 Greenland High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.06 0.06 1,117 Urban population (% of total) 82 84 77 GNI per capita, World Bank Atlas method ($) 20,290 26,160 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.8 1.7 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 7.6 .. 3.0 Mobile cellular and fixed-line subscribers per employee 64 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 46.6 39.3 45.1 Mobile cellular subscriptions (per 100 people) 26.9 95.4 111.2 Fixed broadband Internet subscribers (per 100 people) 10.6 21.8 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 31.7 64.2 72.3 Quality Population covered by mobile cellular network (%) .. 90 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 100.0 89.2 International Internet bandwidth (bits per second per person) 107 2,676 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 0.1 0.3 12.2 ICT goods imports (% of total goods imports) 5.3 7.6 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 35.5 1,111.2 905.1 92 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Grenada Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.10 0.10 1,002 Urban population (% of total) 31 31 75 GNI per capita, World Bank Atlas method ($) 3,870 5,580 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.4 1.8 4.4 Adult literacy rate (% ages 15 and older) .. 96 92 Gross primary, secondary, and tertiary enrollment (%) 80 72 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) .. 7.4 3.3 Mobile cellular and fixed-line subscribers per employee 134 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 31.0 27.5 22.1 Mobile cellular subscriptions (per 100 people) 4.2 61.6 100.6 Fixed broadband Internet subscribers (per 100 people) 2.7 10.5 19.4 Personal computers (per 100 people) 11.9 15.7 11.2 Households with a television (%) 73 .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 4.1 24.1 34.6 Quality Population covered by mobile cellular network (%) 65 .. 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 93.2 41.6 International Internet bandwidth (bits per second per person) 40 4,182 1,120 Affordability Residential fixed line tariff ($ a month) .. 11.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.0 8.8 Fixed broadband Internet access tariff ($ a month) .. 29.3 18.8 Trade ICT goods exports (% of total goods exports) 18.4 3.9 12.2 ICT goods imports (% of total goods imports) 6.8 5.0 15.1 ICT service exports (% of total service exports) 19.4 8.7 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.19 0.30 Secure Internet servers (per million people) 49.3 86.3 32.2 The Little Data Book on Information and Communication Technology 2011 93 Guam High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.16 0.18 1,117 Urban population (% of total) 93 93 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee 280 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 47.9 36.9 45.1 Mobile cellular subscriptions (per 100 people) 17.5 59.1 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 16.1 50.6 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 38.1 216.8 905.1 94 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Guatemala Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 11 14 3,811 Urban population (% of total) 45 49 41 GNI per capita, World Bank Atlas method ($) 1,730 2,650 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.1 3.7 8.5 Adult literacy rate (% ages 15 and older) 69 74 80 Gross primary, secondary, and tertiary enrollment (%) 58 70 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.2 .. 3.0 Mobile cellular and fixed-line subscribers per employee 434 .. 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 6.0 10.1 12.7 Mobile cellular subscriptions (per 100 people) 7.6 123.4 57.8 Fixed broadband Internet subscribers (per 100 people) .. .. 5.5 Personal computers (per 100 people) 1.2 2.1 4.5 Households with a television (%) 54 69 .. Usage International voice traffic, total (minutes per person per month) 3.1 17.2 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.7 16.3 17.2 Quality Population covered by mobile cellular network (%) 54 76 77 Fixed broadband Internet subscribers (% of total subscribers) .. .. 40.1 International Internet bandwidth (bits per second per person) 1 186 151 Affordability Residential fixed line tariff ($ a month) .. 7.8 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.3 7.1 Fixed broadband Internet access tariff ($ a month) .. 34.4 30.4 Trade ICT goods exports (% of total goods exports) 0.1 0.7 21.3 ICT goods imports (% of total goods imports) 9.2 6.3 18.4 ICT service exports (% of total service exports) 0.5 14.1 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.31 0.24 Secure Internet servers (per million people) 1.0 9.9 2.7 The Little Data Book on Information and Communication Technology 2011 95 Guinea Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 10 846 Urban population (% of total) 31 35 29 GNI per capita, World Bank Atlas method ($) 400 370 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 3.0 5.4 Adult literacy rate (% ages 15 and older) .. 39 62 Gross primary, secondary, and tertiary enrollment (%) 30 51 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 0.9 .. 2.9 Mobile cellular and fixed-line subscribers per employee 82 .. 301 Telecommunications investment (% of revenue) 17.8 .. .. Performance Access Telephone lines (per 100 people) 0.3 0.2 1.2 Mobile cellular subscriptions (per 100 people) 0.5 55.7 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.3 0.5 0.9 Households with a television (%) 9 11 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 0.9 2.7 Quality Population covered by mobile cellular network (%) .. 80 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 0 7 Affordability Residential fixed line tariff ($ a month) .. 3.0 8.8 Mobile cellular prepaid tariff ($ a month) .. 3.1 8.0 Fixed broadband Internet access tariff ($ a month) .. 502.5 89.9 Trade ICT goods exports (% of total goods exports) 0.1 0.0 0.6 ICT goods imports (% of total goods imports) 1.6 5.8 5.9 ICT service exports (% of total service exports) 1.7 21.6 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.09 Secure Internet servers (per million people) .. 0.4 0.6 96 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Guinea-Bissau Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 2 846 Urban population (% of total) 30 30 29 GNI per capita, World Bank Atlas method ($) 170 510 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -2.7 1.0 5.4 Adult literacy rate (% ages 15 and older) 41 52 62 Gross primary, secondary, and tertiary enrollment (%) 40 .. 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 2.9 Mobile cellular and fixed-line subscribers per employee 46 .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.9 0.3 1.2 Mobile cellular subscriptions (per 100 people) 0.0 34.8 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) 0.2 0.2 0.9 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 2.3 2.7 Quality Population covered by mobile cellular network (%) .. 65 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 1 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. 0.0 0.6 ICT goods imports (% of total goods imports) .. 2.0 5.9 ICT service exports (% of total service exports) 0.0 0.2 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people) .. 0.6 0.6 The Little Data Book on Information and Communication Technology 2011 97 Guyana Latin America & Caribbean Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.76 0.76 3,811 Urban population (% of total) 29 28 41 GNI per capita, World Bank Atlas method ($) 870 2,660 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.5 2.2 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 75 81 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 10.0 .. 3.0 Mobile cellular and fixed-line subscribers per employee 164 439 605 Telecommunications investment (% of revenue) 20.2 .. 22.4 Performance Access Telephone lines (per 100 people) 9.0 17.0 12.7 Mobile cellular subscriptions (per 100 people) 5.3 36.8 57.8 Fixed broadband Internet subscribers (per 100 people) 1.7 6.3 5.5 Personal computers (per 100 people) 2.9 3.5 4.5 Households with a television (%) 65 71 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 6.6 28.9 17.2 Quality Population covered by mobile cellular network (%) .. 95 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 4.2 40.1 International Internet bandwidth (bits per second per person) 11 47 151 Affordability Residential fixed line tariff ($ a month) .. 2.6 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 49.4 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.1 21.3 ICT goods imports (% of total goods imports) 3.7 3.5 18.4 ICT service exports (% of total service exports) 22.6 18.5 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.18 0.24 Secure Internet servers (per million people) .. 6.6 2.7 98 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Haiti Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 9 10 846 Urban population (% of total) 36 48 29 GNI per capita, World Bank Atlas method ($) .. .. 509 GDP growth, 1995–2000 and 2000–08 (avg. annual %) 2.5 0.7 5.4 Adult literacy rate (% ages 15 and older) .. 49 62 Gross primary, secondary, and tertiary enrollment (%) .. .. 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 2.9 Mobile and fixed-line subscribers per employee 32 92 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.8 1.1 1.2 Mobile cellular subscriptions (per 100 people) 0.6 36.4 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 1.0 0.1 Personal computers (per 100 people) 0.1 5.1 0.9 Households with a television (%) 23 25 .. Usage International voice traffic (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 10.0 2.7 Quality Population covered by mobile cellular network (%) .. .. 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 5 16 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) 17.4 2.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people, December 2010) 0.1 1.0 0.6 The Little Data Book on Information and Communication Technology 2011 99 Honduras Latin America & Caribbean Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 6 7 3,811 Urban population (% of total) 44 48 41 GNI per capita, World Bank Atlas method ($) 930 1,800 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.8 4.9 8.5 Adult literacy rate (% ages 15 and older) 80 84 80 Gross primary, secondary, and tertiary enrollment (%) 63 72 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service C M Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.3 7.2 3.0 Mobile cellular and fixed-line subscribers per employee 107 391 605 Telecommunications investment (% of revenue) 16.2 67.1 22.4 Performance Access Telephone lines (per 100 people) 4.8 11.1 12.7 Mobile cellular subscriptions (per 100 people) 2.5 103.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 0.8 5.5 Personal computers (per 100 people) 1.1 2.5 4.5 Households with a television (%) 48 68 .. Usage International voice traffic total (minutes per person per month) .. 18.6 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.2 9.8 17.2 Quality Population covered by mobile cellular network (%) 83 90 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 40.1 International Internet bandwidth (bits per second per person) 2 241 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.2 21.3 ICT goods imports (% of total goods imports) 0.5 6.6 18.4 ICT service exports (% of total service exports) 24.2 26.8 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.24 Secure Internet servers (per million people) 0.6 8.3 2.7 100 2011 The Little Data Book on Information and Communication Technology Hong Kong SAR, China High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 7 7 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) 26,570 31,570 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.8 4.7 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. 75 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 4.4 3.6 3.0 Mobile cellular and fixed-line subscribers per employee 243 980 765 Telecommunications investment (% of revenue) 12.0 12.2 15.5 Performance Access Telephone lines (per 100 people) 58.9 59.8 45.1 Mobile cellular subscriptions (per 100 people) 81.7 174.3 111.2 Fixed broadband Internet subscribers (per 100 people) 40.0 43.4 24.3 Personal computers (per 100 people) 40.2 69.3 65.4 Households with a television (%) 99 99 98 Usage International voice traffic, total (minutes per person per month) .. 119.6 .. Mobile telephone usage (minutes per user per month) 353 459 343 Internet users (per 100 people) 27.8 61.4 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 16.7 67.7 89.2 International Internet bandwidth (bits per second per person) 627 560,989 19,521 Affordability Residential fixed line tariff ($ a month) .. 7.1 22.8 Mobile cellular prepaid tariff ($ a month) .. 0.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 12.8 28.8 Trade ICT goods exports (% of total goods exports) 27.3 44.6 12.2 ICT goods imports (% of total goods imports) 30.1 43.6 13.3 ICT service exports (% of total service exports) 1.0 1.7 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 80.1 455.2 905.1 The Little Data Book on Information and Communication Technology 2011 101 Hungary High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 10 1,117 Urban population (% of total) 65 68 77 GNI per capita, World Bank Atlas method ($) 4,700 12,980 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 2.9 2.0 Adult literacy rate (% ages 15 and older) .. 99 98 Gross primary, secondary, and tertiary enrollment (%) 80 90 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 6.7 3.8 3.0 Mobile cellular and fixed-line subscribers per employee 330 1,127 765 Telecommunications investment (% of revenue) 16.9 9.8 15.5 Performance Access Telephone lines (per 100 people) 37.2 30.6 45.1 Mobile cellular subscriptions (per 100 people) 30.1 117.7 111.2 Fixed broadband Internet subscribers (per 100 people) 2.2 19.0 24.3 Personal computers (per 100 people) 8.5 25.6 65.4 Households with a television (%) 95 99 98 Usage International voice traffic total (minutes per person per month) .. 13.2 .. Mobile telephone usage (minutes per user per month) 181 160 343 Internet users (per 100 people) 7.0 61.6 72.3 Quality Population covered by mobile cellular network (%) 95 99 99 Fixed broadband Internet subscribers (% of total subscribers) 1.5 98.8 89.2 International Internet bandwidth (bits per second per person) 100 5,987 19,521 Affordability Residential fixed line tariff ($ a month) .. 24.0 22.8 Mobile cellular prepaid tariff ($ a month) .. 15.4 14.8 Fixed broadband Internet access tariff ($ a month) .. 30.3 28.8 Trade ICT goods exports (% of total goods exports) 27.7 24.6 12.2 ICT goods imports (% of total goods imports) 23.7 18.8 13.3 ICT service exports (% of total service exports) 3.2 8.8 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.50 0.46 Secure Internet servers (per million people) 12.5 166.1 905.1 102 2011 The Little Data Book on Information and Communication Technology IcelandHigh income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.28 0.32 1,117 Urban population (% of total) 92 92 77 GNI per capita, World Bank Atlas method ($) 30,830 43,430 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.0 3.9 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 90 96 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 2.9 3.0 Mobile cellular and fixed-line subscribers per employee 298 397 765 Telecommunications investment (% of revenue) 33.6 19.5 15.5 Performance Access Telephone lines (per 100 people) 69.9 58.0 45.1 Mobile cellular subscriptions (per 100 people) 76.5 109.4 111.2 Fixed broadband Internet subscribers (per 100 people) 16.7 35.3 24.3 Personal computers (per 100 people) 39.1 52.7 65.4 Households with a television (%) 97 93 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 167 343 Internet users (per 100 people) 44.5 94.5 72.3 Quality Population covered by mobile cellular network (%) 99 99 99 Fixed broadband Internet subscribers (% of total subscribers) 5.0 95.0 89.2 International Internet bandwidth (bits per second per person) 157 62,684 19,521 Affordability Residential fixed line tariff ($ a month) .. 16.0 22.8 Mobile cellular prepaid tariff ($ a month) .. 8.3 14.8 Fixed broadband Internet access tariff ($ a month) .. 33.5 28.8 Trade ICT goods exports (% of total goods exports) 0.6 0.4 12.2 ICT goods imports (% of total goods imports) 10.6 4.8 13.3 ICT service exports (% of total service exports) 3.8 4.4 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.40 0.46 Secure Internet servers (per million people) 301.8 2,521.6 905.1 The Little Data Book on Information and Communication Technology 2011 103 India South Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1,016 1,155 3,811 Urban population (% of total) 28 30 41 GNI per capita, World Bank Atlas method ($) 450 1,220 2,321 GDP growth, 1995–2000 and 2000–08 (avg. annual %) 5.9 7.9 8.5 Adult literacy rate (% ages 15 and older) 61 63 80 Gross primary, secondary, and tertiary enrollment (%) 52 63 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 1.9 3.0 Mobile and fixed-line subscribers per employee 85 .. 605 Telecommunications investment (% of revenue) 49.3 .. 22.4 Performance Access Telephone lines (per 100 people) 3.2 3.2 12.7 Mobile cellular subscriptions (per 100 people) 0.4 45.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 1.3 5.5 Personal computers (per 100 people) 0.5 3.3 4.5 Households with a television (%) 31 55 .. Usage International voice traffic (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 191 385 342 Internet users (per 100 people) 0.5 5.3 17.2 Quality Population covered by mobile cellular network (%) 21 61 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 50.8 40.1 International Internet bandwidth (bits per second per person) 1 32 151 Affordability Residential fixed line tariff ($ a month) .. 3.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 1.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 5.2 30.4 Trade ICT goods exports (% of total goods exports) 1.4 3.8 21.3 ICT goods imports (% of total goods imports) 6.0 8.8 18.4 ICT service exports (% of total service exports) 31.9 53.1 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.24 Secure Internet servers (per million people, December 2010) 0.1 2.2 2.7 104 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Indonesia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 205 230 3,811 Urban population (% of total) 42 53 41 GNI per capita, World Bank Atlas method ($) 580 2,050 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.6 5.3 8.5 Adult literacy rate (% ages 15 and older) .. 92 80 Gross primary, secondary, and tertiary enrollment (%) 64 74 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.4 2.2 3.0 Mobile cellular and fixed-line subscribers per employee 259 1,095 605 Telecommunications investment (% of revenue) 11.4 28.3 22.4 Performance Access Telephone lines (per 100 people) 3.2 14.8 12.7 Mobile cellular subscriptions (per 100 people) 1.8 69.2 57.8 Fixed broadband Internet subscribers (per 100 people) 0.2 0.8 5.5 Personal computers (per 100 people) 1.0 2.0 4.5 Households with a television (%) 62 69 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 201 342 Internet users (per 100 people) 0.9 8.7 17.2 Quality Population covered by mobile cellular network (%) 89 90 77 Fixed broadband Internet subscribers (% of total subscribers) 1.0 57.5 40.1 International Internet bandwidth (bits per second per person) 1 110 151 Affordability Residential fixed line tariff ($ a month) .. 5.6 4.7 Mobile cellular prepaid tariff ($ a month) .. 2.8 7.1 Fixed broadband Internet access tariff ($ a month) .. 20.8 30.4 Trade ICT goods exports (% of total goods exports) 12.6 5.7 21.3 ICT goods imports (% of total goods imports) 3.0 9.7 18.4 ICT service exports (% of total service exports) .. 8.4 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 0.24 Secure Internet servers (per million people) 0.3 2.1 2.7 The Little Data Book on Information and Communication Technology 2011 105 Iran, Islamic Rep. Middle East & North Africa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 64 73 1,002 Urban population (% of total) 64 69 75 GNI per capita, World Bank Atlas method ($) 1,670 4,530 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.7 5.4 4.4 Adult literacy rate (% ages 15 and older) 77 85 92 Gross primary, secondary, and tertiary enrollment (%) 72 77 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M C Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 1.1 1.4 3.3 Mobile cellular and fixed-line subscribers per employee 221 913 576 Telecommunications investment (% of revenue) 6.0 74.5 18.0 Performance Access Telephone lines (per 100 people) 14.8 35.4 22.1 Mobile cellular subscriptions (per 100 people) 1.5 72.1 100.6 Fixed broadband Internet subscribers (per 100 people) 0.4 .. 19.4 Personal computers (per 100 people) 6.3 10.6 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 1.0 38.3 34.6 Quality Population covered by mobile cellular network (%) 32 95 94 Fixed broadband Internet subscribers (% of total subscribers) 0.1 .. 41.6 International Internet bandwidth (bits per second per person) 1 151 1,120 Affordability Residential fixed line tariff ($ a month) .. 0.2 10.0 Mobile cellular prepaid tariff ($ a month) .. 3.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 30.5 18.8 Trade ICT goods exports (% of total goods exports) 0.0 0.1 12.2 ICT goods imports (% of total goods imports) 5.5 1.9 15.1 ICT service exports (% of total service exports) 0.0 .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.27 0.30 Secure Internet servers (per million people) 0.0 0.7 32.2 106 2011 The Little Data Book on Information and Communication Technology Middle East & North Africa Iraq Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 25 31 3,811 Urban population (% of total) 68 67 41 GNI per capita, World Bank Atlas method ($) .. 2,210 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 17.9 -0.3 8.5 Adult literacy rate (% ages 15 and older) 74 78 80 Gross primary, secondary, and tertiary enrollment (%) 54 61 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator .. Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. 1,098 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 2.7 3.5 12.7 Mobile cellular subscriptions (per 100 people) 0.0 62.6 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 0.0 5.5 Personal computers (per 100 people) 0.8 .. 4.5 Households with a television (%) .. 88 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 186 342 Internet users (per 100 people) 0.0 1.0 17.2 Quality Population covered by mobile cellular network (%) .. 72 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 1.8 40.1 International Internet bandwidth (bits per second per person) .. 3 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. 0.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.15 0.24 Secure Internet servers (per million people) .. 0.1 2.7 The Little Data Book on Information and Communication Technology 2011 107 Ireland High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,117 Urban population (% of total) 59 62 77 GNI per capita, World Bank Atlas method ($) 23,180 44,280 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 9.7 3.9 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 92 100 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 246 406 765 Telecommunications investment (% of revenue) 14.3 7.1 15.5 Performance Access Telephone lines (per 100 people) 48.1 46.7 45.1 Mobile cellular subscriptions (per 100 people) 64.7 109.5 111.2 Fixed broadband Internet subscribers (per 100 people) 14.5 24.8 24.3 Personal computers (per 100 people) 35.7 58.2 65.4 Households with a television (%) .. 98 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 243 343 Internet users (per 100 people) 17.8 68.4 72.3 Quality Population covered by mobile cellular network (%) 98 99 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 88.4 89.2 International Internet bandwidth (bits per second per person) 241 15,261 19,521 Affordability Residential fixed line tariff ($ a month) .. 43.8 22.8 Mobile cellular prepaid tariff ($ a month) .. 20.9 14.8 Fixed broadband Internet access tariff ($ a month) .. 36.4 28.8 Trade ICT goods exports (% of total goods exports) 34.5 11.5 12.2 ICT goods imports (% of total goods imports) 34.0 14.0 13.3 ICT service exports (% of total service exports) 45.5 37.1 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.50 0.46 Secure Internet servers (per million people) 90.5 1,004.6 905.1 108 2011 The Little Data Book on Information and Communication Technology Isle of Man High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.08 0.08 1,117 Urban population (% of total) 52 51 77 GNI per capita, World Bank Atlas method ($) 21,980 49,310 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 10.4 6.2 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) .. .. 45.1 Mobile cellular subscriptions (per 100 people) .. .. 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 77.4 857.6 905.1 The Little Data Book on Information and Communication Technology 2011 109 Israel High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 6 7 1,117 Urban population (% of total) 91 92 77 GNI per capita, World Bank Atlas method ($) 17,840 25,790 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.6 3.6 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 88 91 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C .. Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 4.0 3.0 Mobile cellular and fixed-line subscribers per employee 618 692 765 Telecommunications investment (% of revenue) 16.1 .. 15.5 Performance Access Telephone lines (per 100 people) 47.3 43.7 45.1 Mobile cellular subscriptions (per 100 people) 70.0 121.2 111.2 Fixed broadband Internet subscribers (per 100 people) 12.8 23.5 24.3 Personal computers (per 100 people) 25.3 24.2 65.4 Households with a television (%) 93 90 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 361 342 343 Internet users (per 100 people) 20.2 49.7 72.3 Quality Population covered by mobile cellular network (%) 97 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.2 89.2 International Internet bandwidth (bits per second per person) 53 2,003 19,521 Affordability Residential fixed line tariff ($ a month) .. 17.0 22.8 Mobile cellular prepaid tariff ($ a month) .. 13.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 6.7 28.8 Trade ICT goods exports (% of total goods exports) 25.2 19.2 12.2 ICT goods imports (% of total goods imports) 16.4 11.0 13.3 ICT service exports (% of total service exports) 28.7 36.1 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.58 0.46 Secure Internet servers (per million people) 46.7 399.1 905.1 110 2011 The Little Data Book on Information and Communication Technology Italy High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 57 60 1,117 Urban population (% of total) 67 68 77 GNI per capita, World Bank Atlas method ($) 20,890 35,110 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.8 0.5 2.0 Adult literacy rate (% ages 15 and older) 98 99 98 Gross primary, secondary, and tertiary enrollment (%) 81 92 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.2 2.9 3.0 Mobile cellular and fixed-line subscribers per employee 915 1,657 765 Telecommunications investment (% of revenue) 26.7 14.6 15.5 Performance Access Telephone lines (per 100 people) 47.7 35.4 45.1 Mobile cellular subscriptions (per 100 people) 74.2 150.5 111.2 Fixed broadband Internet subscribers (per 100 people) 10.2 34.3 24.3 Personal computers (per 100 people) 18.1 36.7 65.4 Households with a television (%) 95 94 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 116 135 343 Internet users (per 100 people) 23.2 48.5 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 2.0 55.0 89.2 International Internet bandwidth (bits per second per person) 168 12,989 19,521 Affordability Residential fixed line tariff ($ a month) .. 28.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 18.4 14.8 Fixed broadband Internet access tariff ($ a month) .. 28.8 28.8 Trade ICT goods exports (% of total goods exports) 5.3 3.0 12.2 ICT goods imports (% of total goods imports) 9.9 6.7 13.3 ICT service exports (% of total service exports) 3.0 2.4 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.29 0.46 Secure Internet servers (per million people) 18.3 154.2 905.1 The Little Data Book on Information and Communication Technology 2011 111 Jamaica Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 1,002 Urban population (% of total) 52 54 75 GNI per capita, World Bank Atlas method ($) 3,310 4,590 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.5 1.5 4.4 Adult literacy rate (% ages 15 and older) 80 86 92 Gross primary, secondary, and tertiary enrollment (%) 75 80 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 5.3 1.4 3.3 Mobile cellular and fixed-line subscribers per employee 268 678 576 Telecommunications investment (% of revenue) 32.5 31.2 18.0 Performance Access Telephone lines (per 100 people) 19.1 11.2 22.1 Mobile cellular subscriptions (per 100 people) 14.2 110.1 100.6 Fixed broadband Internet subscribers (per 100 people) .. 4.2 19.4 Personal computers (per 100 people) 4.6 6.8 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. 18.7 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 3.1 58.6 34.6 Quality Population covered by mobile cellular network (%) 80 95 94 Fixed broadband Internet subscribers (% of total subscribers) .. 99.8 41.6 International Internet bandwidth (bits per second per person) 28 741 1,120 Affordability Residential fixed line tariff ($ a month) .. 9.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 5.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 22.2 18.8 Trade ICT goods exports (% of total goods exports) 0.3 0.8 12.2 ICT goods imports (% of total goods imports) 5.7 3.9 15.1 ICT service exports (% of total service exports) 12.3 7.1 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.23 0.30 Secure Internet servers (per million people) 1.9 39.1 32.2 112 2011 The Little Data Book on Information and Communication Technology Japan High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 127 128 1,117 Urban population (% of total) 65 67 77 GNI per capita, World Bank Atlas method ($) 34,620 38,080 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.6 1.1 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 83 87 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 3.1 3.0 Mobile cellular and fixed-line subscribers per employee 830 12 765 Telecommunications investment (% of revenue) 26.8 13.1 15.5 Performance Access Telephone lines (per 100 people) 48.8 34.8 45.1 Mobile cellular subscriptions (per 100 people) 52.6 90.1 111.2 Fixed broadband Internet subscribers (per 100 people) 14.3 26.5 24.3 Personal computers (per 100 people) 31.5 40.7 65.4 Households with a television (%) 99 99 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 184 137 343 Internet users (per 100 people) 30.0 77.7 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 4.7 44.0 89.2 International Internet bandwidth (bits per second per person) 57 5,770 19,521 Affordability Residential fixed line tariff ($ a month) .. 22.8 22.8 Mobile cellular prepaid tariff ($ a month) .. 44.3 14.8 Fixed broadband Internet access tariff ($ a month) .. 37.4 28.8 Trade ICT goods exports (% of total goods exports) 25.8 14.7 12.2 ICT goods imports (% of total goods imports) 17.6 12.0 13.3 ICT service exports (% of total service exports) 3.5 1.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.67 0.46 Secure Internet servers (per million people) 40.5 650.2 905.1 The Little Data Book on Information and Communication Technology 2011 113 Jordan Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 3,811 Urban population (% of total) 78 78 41 GNI per capita, World Bank Atlas method ($) 1,790 3,980 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.2 6.9 8.5 Adult literacy rate (% ages 15 and older) .. 92 80 Gross primary, secondary, and tertiary enrollment (%) 75 77 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 6.7 6.3 3.0 Mobile cellular and fixed-line subscribers per employee 163 1,132 605 Telecommunications investment (% of revenue) 38.5 11.4 22.4 Performance Access Telephone lines (per 100 people) 12.9 8.4 12.7 Mobile cellular subscriptions (per 100 people) 8.1 101.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.7 4.1 5.5 Personal computers (per 100 people) 3.1 7.6 4.5 Households with a television (%) 96 97 .. Usage International voice traffic total (minutes per person per month) .. 21.5 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 2.7 29.3 17.2 Quality Population covered by mobile cellular network (%) 99 99 77 Fixed broadband Internet subscribers (% of total subscribers) 0.6 83.2 40.1 International Internet bandwidth (bits per second per person) 18 1,811 151 Affordability Residential fixed line tariff ($ a month) .. 9.4 4.7 Mobile cellular prepaid tariff ($ a month) .. 5.7 7.1 Fixed broadband Internet access tariff ($ a month) .. 30.4 30.4 Trade ICT goods exports (% of total goods exports) 3.7 3.1 21.3 ICT goods imports (% of total goods imports) 5.9 5.4 18.4 ICT service exports (% of total service exports) .. 0.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.53 0.24 Secure Internet servers (per million people) 0.4 19.7 2.7 114 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Kazakhstan Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 15 16 1,002 Urban population (% of total) 56 58 75 GNI per capita, World Bank Atlas method ($) 1,260 6,920 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.9 8.8 4.4 Adult literacy rate (% ages 15 and older) 100 100 92 Gross primary, secondary, and tertiary enrollment (%) 79 90 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P P Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 2.9 3.3 Mobile cellular and fixed-line subscribers per employee 66 253 576 Telecommunications investment (% of revenue) 26.7 22.5 18.0 Performance Access Telephone lines (per 100 people) 12.3 23.7 22.1 Mobile cellular subscriptions (per 100 people) 1.3 94.4 100.6 Fixed broadband Internet subscribers (per 100 people) .. 11.3 19.4 Personal computers (per 100 people) .. .. 11.2 Households with a television (%) 92 .. 93 Usage International voice traffic, total (minutes per person per month) .. 4.3 .. Mobile telephone usage (minutes per user per month) .. 92 157 Internet users (per 100 people) 0.7 33.4 34.6 Quality Population covered by mobile cellular network (%) 94 94 94 Fixed broadband Internet subscribers (% of total subscribers) .. 75.9 41.6 International Internet bandwidth (bits per second per person) 1 1,342 1,120 Affordability Residential fixed line tariff ($ a month) .. 1.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 17.2 18.8 Trade ICT goods exports (% of total goods exports) 0.6 0.1 12.2 ICT goods imports (% of total goods imports) 7.1 4.3 15.1 ICT service exports (% of total service exports) 3.4 3.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.53 0.30 Secure Internet servers (per million people) 0.5 5.3 32.2 The Little Data Book on Information and Communication Technology 2011 115 Kenya Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 31 40 846 Urban population (% of total) 20 22 29 GNI per capita, World Bank Atlas method ($) 420 760 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.2 4.4 5.4 Adult literacy rate (% ages 15 and older) 74 87 62 Gross primary, secondary, and tertiary enrollment (%) 53 59 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 6.4 2.9 Mobile cellular and fixed-line subscribers per employee 21 2,354 301 Telecommunications investment (% of revenue) 88.5 38.8 .. Performance Access Telephone lines (per 100 people) 0.9 1.7 1.2 Mobile cellular subscriptions (per 100 people) 0.4 48.7 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.0 0.1 Personal computers (per 100 people) 0.5 1.4 0.9 Households with a television (%) .. 19 .. Usage International voice traffic total (minutes per person per month) .. 0.5 .. Mobile telephone usage (minutes per user per month) .. 59 .. Internet users (per 100 people) 0.3 10.0 2.7 Quality Population covered by mobile cellular network (%) .. 83 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 99.0 5.4 International Internet bandwidth (bits per second per person) 0 477 7 Affordability Residential fixed line tariff ($ a month) .. 10.1 8.8 Mobile cellular prepaid tariff ($ a month) .. 7.5 8.0 Fixed broadband Internet access tariff ($ a month) .. 39.8 89.9 Trade ICT goods exports (% of total goods exports) 0.1 1.3 0.6 ICT goods imports (% of total goods imports) 5.3 6.2 5.9 ICT service exports (% of total service exports) 2.2 14.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 0.09 Secure Internet servers (per million people) 0.0 2.6 0.6 116 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Kiribati Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.08 0.10 3,811 Urban population (% of total) 43 44 41 GNI per capita, World Bank Atlas method ($) 1,380 1,830 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.2 1.3 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 81 76 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 6.3 .. 3.0 Mobile cellular and fixed-line subscribers per employee 28 .. 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 4.0 4.1 12.7 Mobile cellular subscriptions (per 100 people) 0.4 1.0 57.8 Fixed broadband Internet subscribers (per 100 people) 0.6 .. 5.5 Personal computers (per 100 people) 1.0 1.1 4.5 Households with a television (%) .. 11 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.8 2.0 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 .. 40.1 International Internet bandwidth (bits per second per person) 2 .. 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. 9.0 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.24 Secure Internet servers (per million people) .. 10.0 2.7 The Little Data Book on Information and Communication Technology 2011 117 Korea, Dem. Rep. East Asia & Pacific Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 23 24 846 Urban population (% of total) 60 63 29 GNI per capita, World Bank Atlas method ($) .. .. 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 5.4 Adult literacy rate (% ages 15 and older) .. 100 62 Gross primary, secondary, and tertiary enrollment (%) .. .. 56 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 2.9 Mobile cellular and fixed-line subscribers per employee .. .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 2.2 4.9 1.2 Mobile cellular subscriptions (per 100 people) 0.0 0.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) .. .. 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 200 .. Internet users (per 100 people) 0.0 0.0 2.7 Quality Population covered by mobile cellular network (%) 0 0 53 Fixed broadband Internet subscribers (% of total subscribers) .. .. 5.4 International Internet bandwidth (bits per second per person) 0 0 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people) .. 0.0 0.6 118 2011 The Little Data Book on Information and Communication Technology Korea, Rep. High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 47 49 1,117 Urban population (% of total) 80 82 77 GNI per capita, World Bank Atlas method ($) 9,910 19,830 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 4.2 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 92 99 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.9 4.7 3.0 Mobile cellular and fixed-line subscribers per employee 758 657 765 Telecommunications investment (% of revenue) 37.4 14.3 15.5 Performance Access Telephone lines (per 100 people) 55.0 39.6 45.1 Mobile cellular subscriptions (per 100 people) 57.0 98.4 111.2 Fixed broadband Internet subscribers (per 100 people) 10.9 33.5 24.3 Personal computers (per 100 people) 39.6 57.6 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. 5.3 .. Mobile telephone usage (minutes per user per month) 149 299 343 Internet users (per 100 people) 40.5 80.9 72.3 Quality Population covered by mobile cellular network (%) 99 94 99 Fixed broadband Internet subscribers (% of total subscribers) 75.5 100.0 89.2 International Internet bandwidth (bits per second per person) 48 6,065 19,521 Affordability Residential fixed line tariff ($ a month) .. 5.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 12.2 14.8 Fixed broadband Internet access tariff ($ a month) .. 25.3 28.8 Trade ICT goods exports (% of total goods exports) 35.7 22.6 12.2 ICT goods imports (% of total goods imports) 24.4 14.6 13.3 ICT service exports (% of total service exports) 1.3 1.5 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 1.00 0.46 Secure Internet servers (per million people) 7.3 1,140.4 905.1 The Little Data Book on Information and Communication Technology 2011 119 Kosovo Europe & Central Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 3,811 Urban population (% of total) .. .. 41 GNI per capita, World Bank Atlas method ($) .. 3,240 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 4.8 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator .. .. Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) .. .. 12.7 Mobile cellular subscriptions (per 100 people) .. .. 57.8 Fixed broadband Internet subscribers (per 100 people) .. .. 5.5 Personal computers (per 100 people) .. .. 4.5 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 56 342 Internet users (per 100 people) .. .. 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) .. .. 40.1 International Internet bandwidth (bits per second per person) .. .. 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.24 Secure Internet servers (per million people) .. .. 2.7 120 2011 The Little Data Book on Information and Communication Technology KuwaitHigh income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 3 1,117 Urban population (% of total) 98 98 77 GNI per capita, World Bank Atlas method ($) 16,790 43,930 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.8 8.4 2.0 Adult literacy rate (% ages 15 and older) .. 94 98 Gross primary, secondary, and tertiary enrollment (%) 78 74 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service C M Mobile telephone service P M Internet service P P Efficiency and capacity Telecommunications revenue (% of GDP) 1.7 3.5 3.0 Mobile cellular and fixed-line subscribers per employee 123 372 765 Telecommunications investment (% of revenue) 19.7 27.0 15.5 Performance Access Telephone lines (per 100 people) 21.3 19.8 45.1 Mobile cellular subscriptions (per 100 people) 21.7 106.6 111.2 Fixed broadband Internet subscribers (per 100 people) .. 11.2 24.3 Personal computers (per 100 people) 11.4 23.7 65.4 Households with a television (%) 100 .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 6.8 39.4 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) .. 8.8 89.2 International Internet bandwidth (bits per second per person) 26 871 19,521 Affordability Residential fixed line tariff ($ a month) .. 8.6 22.8 Mobile cellular prepaid tariff ($ a month) .. 7.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 19.2 28.8 Trade ICT goods exports (% of total goods exports) .. 0.4 12.2 ICT goods imports (% of total goods imports) .. 7.2 13.3 ICT service exports (% of total service exports) 0.0 60.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.46 0.46 Secure Internet servers (per million people) 1.8 132.7 905.1 The Little Data Book on Information and Communication Technology 2011 121 Kyrgyz Republic Europe & Central Asia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 5 846 Urban population (% of total) 35 36 29 GNI per capita, World Bank Atlas method ($) 280 870 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.4 4.6 5.4 Adult literacy rate (% ages 15 and older) 99 99 62 Gross primary, secondary, and tertiary enrollment (%) 76 77 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 2.0 4.8 2.9 Mobile cellular and fixed-line subscribers per employee 53 311 301 Telecommunications investment (% of revenue) 8.0 3.2 .. Performance Access Telephone lines (per 100 people) 7.7 9.4 1.2 Mobile cellular subscriptions (per 100 people) 0.2 84.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.9 0.1 Personal computers (per 100 people) 0.5 1.9 0.9 Households with a television (%) .. 99 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 1.0 41.2 2.7 Quality Population covered by mobile cellular network (%) .. 24 53 Fixed broadband Internet subscribers (% of total subscribers) 0.8 11.1 5.4 International Internet bandwidth (bits per second per person) 2 112 7 Affordability Residential fixed line tariff ($ a month) .. 1.3 8.8 Mobile cellular prepaid tariff ($ a month) .. 2.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 48.1 89.9 Trade ICT goods exports (% of total goods exports) 0.8 0.3 0.6 ICT goods imports (% of total goods imports) 4.6 2.6 5.9 ICT service exports (% of total service exports) 15.7 1.2 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 0.09 Secure Internet servers (per million people) 0.4 1.1 0.6 122 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Lao PDR Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 846 Urban population (% of total) 22 32 29 GNI per capita, World Bank Atlas method ($) 280 880 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.1 6.9 5.4 Adult literacy rate (% ages 15 and older) 70 73 62 Gross primary, secondary, and tertiary enrollment (%) 55 59 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 1.8 2.9 Mobile cellular and fixed-line subscribers per employee 47 748 301 Telecommunications investment (% of revenue) 31.3 63.0 .. Performance Access Telephone lines (per 100 people) 0.8 2.1 1.2 Mobile cellular subscriptions (per 100 people) 0.2 51.2 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.3 1.7 0.9 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 4.7 2.7 Quality Population covered by mobile cellular network (%) .. 55 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 116.2 5.4 International Internet bandwidth (bits per second per person) 0 142 7 Affordability Residential fixed line tariff ($ a month) .. 3.8 8.8 Mobile cellular prepaid tariff ($ a month) .. 3.5 8.0 Fixed broadband Internet access tariff ($ a month) .. 194.3 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) 8.3 8.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.08 0.09 Secure Internet servers (per million people) .. 0.8 0.6 The Little Data Book on Information and Communication Technology 2011 123 Latvia High income High Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 1,117 Urban population (% of total) 68 68 77 GNI per capita, World Bank Atlas method ($) 3,220 12,390 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.7 6.2 2.0 Adult literacy rate (% ages 15 and older) 100 100 98 Gross primary, secondary, and tertiary enrollment (%) 84 93 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.4 4.0 3.0 Mobile cellular and fixed-line subscribers per employee 263 697 765 Telecommunications investment (% of revenue) 20.9 .. 15.5 Performance Access Telephone lines (per 100 people) 31.0 28.6 45.1 Mobile cellular subscriptions (per 100 people) 16.9 99.5 111.2 Fixed broadband Internet subscribers (per 100 people) 1.4 6.4 24.3 Personal computers (per 100 people) 14.3 32.7 65.4 Households with a television (%) .. 99 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 176 343 Internet users (per 100 people) 6.3 66.7 72.3 Quality Population covered by mobile cellular network (%) 89 99 99 Fixed broadband Internet subscribers (% of total subscribers) 0.8 100.1 89.2 International Internet bandwidth (bits per second per person) 65 3,537 19,521 Affordability Residential fixed line tariff ($ a month) .. 11.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 7.3 14.8 Fixed broadband Internet access tariff ($ a month) .. 24.9 28.8 Trade ICT goods exports (% of total goods exports) 1.7 6.1 12.2 ICT goods imports (% of total goods imports) 7.7 6.2 13.3 ICT service exports (% of total service exports) 3.5 5.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.42 0.46 Secure Internet servers (per million people) 18.2 173.0 905.1 124 2011 The Little Data Book on Information and Communication Technology Middle East & North Africa Lebanon Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,002 Urban population (% of total) 86 87 75 GNI per capita, World Bank Atlas method ($) 4,690 8,060 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.2 4.6 4.4 Adult literacy rate (% ages 15 and older) .. 90 92 Gross primary, secondary, and tertiary enrollment (%) .. 80 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. M Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 7.9 3.3 Mobile cellular and fixed-line subscribers per employee 210 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 15.3 17.8 22.1 Mobile cellular subscriptions (per 100 people) 19.7 36.1 100.6 Fixed broadband Internet subscribers (per 100 people) 2.2 7.5 19.4 Personal computers (per 100 people) 4.6 10.2 11.2 Households with a television (%) .. 98 93 Usage International voice traffic, total (minutes per person per month) .. 15.9 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 8.0 23.7 34.6 Quality Population covered by mobile cellular network (%) .. 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 67.0 41.6 International Internet bandwidth (bits per second per person) 10 223 1,120 Affordability Residential fixed line tariff ($ a month) .. 10.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 15.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 22.7 18.8 Trade ICT goods exports (% of total goods exports) 1.6 3.0 12.2 ICT goods imports (% of total goods imports) 4.5 3.5 15.1 ICT service exports (% of total service exports) 1.4 2.9 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.27 0.30 Secure Internet servers (per million people) 5.0 28.4 32.2 The Little Data Book on Information and Communication Technology 2011 125 Lesotho Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 3,811 Urban population (% of total) 20 26 41 GNI per capita, World Bank Atlas method ($) 550 980 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.7 3.1 8.5 Adult literacy rate (% ages 15 and older) 86 90 80 Gross primary, secondary, and tertiary enrollment (%) 61 59 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 0.6 3.0 Mobile cellular and fixed-line subscribers per employee 126 1,111 605 Telecommunications investment (% of revenue) 9.8 20.9 22.4 Performance Access Telephone lines (per 100 people) 1.2 1.9 12.7 Mobile cellular subscriptions (per 100 people) 1.1 32.0 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 0.1 5.5 Personal computers (per 100 people) 0.1 0.3 4.5 Households with a television (%) 12 13 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 38 342 Internet users (per 100 people) 0.2 3.7 17.2 Quality Population covered by mobile cellular network (%) 21 55 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 1.8 40.1 International Internet bandwidth (bits per second per person) 0 5 151 Affordability Residential fixed line tariff ($ a month) .. 12.8 4.7 Mobile cellular prepaid tariff ($ a month) .. 12.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 50.0 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. 8.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.26 0.24 Secure Internet servers (per million people) .. 0.5 2.7 126 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Liberia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 4 846 Urban population (% of total) 54 61 29 GNI per capita, World Bank Atlas method ($) 140 160 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 38.9 0.0 5.4 Adult literacy rate (% ages 15 and older) .. 59 62 Gross primary, secondary, and tertiary enrollment (%) 65 .. 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M .. Mobile telephone service .. P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) .. 8.2 2.9 Mobile cellular and fixed-line subscribers per employee .. .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.2 0.1 1.2 Mobile cellular subscriptions (per 100 people) 0.1 21.3 26.6 Fixed broadband Internet subscribers (per 100 people) .. 0.4 0.1 Personal computers (per 100 people) .. .. 0.9 Households with a television (%) .. 9 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 29 .. Internet users (per 100 people) 0.0 0.5 2.7 Quality Population covered by mobile cellular network (%) .. 16 53 Fixed broadband Internet subscribers (% of total subscribers) .. .. 5.4 International Internet bandwidth (bits per second per person) 0 .. 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.06 0.09 Secure Internet servers (per million people) .. 0.7 0.6 The Little Data Book on Information and Communication Technology 2011 127 Libya Middle East & North Africa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 1,002 Urban population (% of total) 76 78 75 GNI per capita, World Bank Atlas method ($) 4,610 12,020 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 5.4 4.4 Adult literacy rate (% ages 15 and older) .. 89 92 Gross primary, secondary, and tertiary enrollment (%) 96 96 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee 46 1,717 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 11.3 17.1 22.1 Mobile cellular subscriptions (per 100 people) 0.7 77.9 100.6 Fixed broadband Internet subscribers (per 100 people) .. 1.4 19.4 Personal computers (per 100 people) 2.4 2.2 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 0.2 5.5 34.6 Quality Population covered by mobile cellular network (%) .. 71 94 Fixed broadband Internet subscribers (% of total subscribers) .. 11.7 41.6 International Internet bandwidth (bits per second per person) 0 50 1,120 Affordability Residential fixed line tariff ($ a month) .. .. 10.0 Mobile cellular prepaid tariff ($ a month) .. .. 8.8 Fixed broadband Internet access tariff ($ a month) .. .. 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 15.1 ICT service exports (% of total service exports) 2.3 2.6 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.14 0.30 Secure Internet servers (per million people) .. 1.4 32.2 128 2011 The Little Data Book on Information and Communication Technology Liechtenstein High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.03 0.04 1,117 Urban population (% of total) 15 14 77 GNI per capita, World Bank Atlas method ($) 79,640 136,630 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.5 2.5 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. 86 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator .. Public Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service .. P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.1 1.4 3.0 Mobile cellular and fixed-line subscribers per employee 301 369 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 61.1 54.6 45.1 Mobile cellular subscriptions (per 100 people) 30.4 97.5 111.2 Fixed broadband Internet subscribers (per 100 people) 24.3 47.3 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 36.5 64.0 72.3 Quality Population covered by mobile cellular network (%) 90 95 99 Fixed broadband Internet subscribers (% of total subscribers) 10.3 83.8 89.2 International Internet bandwidth (bits per second per person) .. 4,210 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.52 0.46 Secure Internet servers (per million people) 541.4 5,747.4 905.1 The Little Data Book on Information and Communication Technology 2011 129 Lithuania Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 1,002 Urban population (% of total) 67 67 75 GNI per capita, World Bank Atlas method ($) 3,200 11,410 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.6 6.3 4.4 Adult literacy rate (% ages 15 and older) 100 100 92 Gross primary, secondary, and tertiary enrollment (%) 87 92 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.3 2.8 3.3 Mobile cellular and fixed-line subscribers per employee 283 402 576 Telecommunications investment (% of revenue) 49.8 14.5 18.0 Performance Access Telephone lines (per 100 people) 33.9 22.4 22.1 Mobile cellular subscriptions (per 100 people) 15.0 148.6 100.6 Fixed broadband Internet subscribers (per 100 people) 1.5 19.0 19.4 Personal computers (per 100 people) 6.9 24.2 11.2 Households with a television (%) .. 98 93 Usage International voice traffic total (minutes per person per month) .. 11.0 .. Mobile telephone usage (minutes per user per month) .. 145 157 Internet users (per 100 people) 6.4 58.8 34.6 Quality Population covered by mobile cellular network (%) 100 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 99.7 41.6 International Internet bandwidth (bits per second per person) 14 14,300 1,120 Affordability Residential fixed line tariff ($ a month) .. 14.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 15.2 18.8 Trade ICT goods exports (% of total goods exports) 5.2 2.9 12.2 ICT goods imports (% of total goods imports) 5.6 4.3 15.1 ICT service exports (% of total service exports) 4.8 3.8 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 0.30 Secure Internet servers (per million people) 12.4 176.0 32.2 130 2011 The Little Data Book on Information and Communication Technology Luxembourg High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.44 0.50 1,117 Urban population (% of total) 84 82 77 GNI per capita, World Bank Atlas method ($) 43,660 76,710 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.3 3.6 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 75 75 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.4 1.3 3.0 Mobile cellular and fixed-line subscribers per employee 622 691 765 Telecommunications investment (% of revenue) 20.3 23.9 15.5 Performance Access Telephone lines (per 100 people) 57.0 55.0 45.1 Mobile cellular subscriptions (per 100 people) 69.5 144.4 111.2 Fixed broadband Internet subscribers (per 100 people) 5.6 31.9 24.3 Personal computers (per 100 people) 45.8 67.3 65.4 Households with a television (%) 93 100 98 Usage International voice traffic, total (minutes per person per month) 114.0 140.7 .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 22.9 85.3 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 91.7 89.2 International Internet bandwidth (bits per second per person) 690 7,1625,91 19,521 Affordability Residential fixed line tariff ($ a month) .. 29.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 12.6 14.8 Fixed broadband Internet access tariff ($ a month) .. 42.0 28.8 Trade ICT goods exports (% of total goods exports) 14.1 4.8 12.2 ICT goods imports (% of total goods imports) 12.1 5.7 13.3 ICT service exports (% of total service exports) 4.2 7.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.38 0.46 Secure Internet servers (per million people) 120.0 1,413.2 905.1 The Little Data Book on Information and Communication Technology 2011 131 Macao SAR, China High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.44 0.54 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) 14,350 39,550 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -1.1 14.7 2.0 Adult literacy rate (% ages 15 and older) 91 93 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 2.2 3.0 Mobile cellular and fixed-line subscribers per employee 317 821 765 Telecommunications investment (% of revenue) 14.1 15.8 15.5 Performance Access Telephone lines (per 100 people) 40.1 31.7 45.1 Mobile cellular subscriptions (per 100 people) 32.0 192.8 111.2 Fixed broadband Internet subscribers (per 100 people) 6.3 23.8 24.3 Personal computers (per 100 people) 15.9 38.4 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. 59.9 .. Mobile telephone usage (minutes per user per month) .. 112 343 Internet users (per 100 people) 13.6 52.2 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 13.5 98.4 89.2 International Internet bandwidth (bits per second per person) 240 14,229 19,521 Affordability Residential fixed line tariff ($ a month) .. 9.0 22.8 Mobile cellular prepaid tariff ($ a month) .. 2.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 8.9 28.8 Trade ICT goods exports (% of total goods exports) 4.3 6.3 12.2 ICT goods imports (% of total goods imports) 7.2 11.3 13.3 ICT service exports (% of total service exports) 0.9 0.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 17.8 208.2 905.1 132 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Macedonia, FYR Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 1,002 Urban population (% of total) 63 67 75 GNI per capita, World Bank Atlas method ($) 1,840 4,400 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 3.1 4.4 Adult literacy rate (% ages 15 and older) 96 97 92 Gross primary, secondary, and tertiary enrollment (%) 70 71 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 5.2 6.3 3.3 Mobile cellular and fixed-line subscribers per employee 168 1,065 576 Telecommunications investment (% of revenue) 26.7 31.2 18.0 Performance Access Telephone lines (per 100 people) 25.2 21.7 22.1 Mobile cellular subscriptions (per 100 people) 5.8 95.1 100.6 Fixed broadband Internet subscribers (per 100 people) 1.5 10.7 19.4 Personal computers (per 100 people) 3.6 36.8 11.2 Households with a television (%) .. 99 93 Usage International voice traffic, total (minutes per person per month) .. 21.3 .. Mobile telephone usage (minutes per user per month) .. 112 157 Internet users (per 100 people) 2.5 51.8 34.6 Quality Population covered by mobile cellular network (%) 90 100 94 Fixed broadband Internet subscribers (% of total subscribers) .. 98.6 41.6 International Internet bandwidth (bits per second per person) 25 17 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.4 10.0 Mobile cellular prepaid tariff ($ a month) .. 13.4 8.8 Fixed broadband Internet access tariff ($ a month) .. 14.2 18.8 Trade ICT goods exports (% of total goods exports) 0.3 0.5 12.2 ICT goods imports (% of total goods imports) 4.4 5.5 15.1 ICT service exports (% of total service exports) 12.7 14.3 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.32 0.30 Secure Internet servers (per million people) .. 24.5 32.2 The Little Data Book on Information and Communication Technology 2011 133 Madagascar Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 15 20 846 Urban population (% of total) 27 30 29 GNI per capita, World Bank Atlas method ($) 250 430 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.9 3.6 5.4 Adult literacy rate (% ages 15 and older) 71 64 62 Gross primary, secondary, and tertiary enrollment (%) 45 66 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 10.3 3.9 2.9 Mobile cellular and fixed-line subscribers per employee 44 2,427 301 Telecommunications investment (% of revenue) 14.0 32.8 .. Performance Access Telephone lines (per 100 people) 0.4 0.9 1.2 Mobile cellular subscriptions (per 100 people) 0.4 30.6 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.0 0.1 Personal computers (per 100 people) 0.2 0.6 0.9 Households with a television (%) .. 18 .. Usage International voice traffic total (minutes per person per month) .. 0.6 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 1.6 2.7 Quality Population covered by mobile cellular network (%) 21 23 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 50.4 5.4 International Internet bandwidth (bits per second per person) 0 12 7 Affordability Residential fixed line tariff ($ a month) .. 12.2 8.8 Mobile cellular prepaid tariff ($ a month) .. 10.5 8.0 Fixed broadband Internet access tariff ($ a month) .. 101.6 89.9 Trade ICT goods exports (% of total goods exports) 0.9 1.6 0.6 ICT goods imports (% of total goods imports) 3.4 3.9 5.9 ICT service exports (% of total service exports) .. 0.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.09 Secure Internet servers (per million people) .. 0.5 0.6 134 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Malawi Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 12 15 846 Urban population (% of total) 15 19 29 GNI per capita, World Bank Atlas method ($) 150 290 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.8 4.8 5.4 Adult literacy rate (% ages 15 and older) 64 74 62 Gross primary, secondary, and tertiary enrollment (%) 68 59 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 1.7 3.6 2.9 Mobile cellular and fixed-line subscribers per employee 33 .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.4 1.1 1.2 Mobile cellular subscriptions (per 100 people) 0.4 15.7 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.7 0.1 Personal computers (per 100 people) 0.1 0.2 0.9 Households with a television (%) 3 9 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 4.7 2.7 Quality Population covered by mobile cellular network (%) 20 93 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 2.4 5.4 International Internet bandwidth (bits per second per person) 0 5 7 Affordability Residential fixed line tariff ($ a month) .. 3.3 8.8 Mobile cellular prepaid tariff ($ a month) .. 10.8 8.0 Fixed broadband Internet access tariff ($ a month) .. 492.6 89.9 Trade ICT goods exports (% of total goods exports) 0.2 0.3 0.6 ICT goods imports (% of total goods imports) 4.6 5.3 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.09 Secure Internet servers (per million people) .. 0.3 0.6 The Little Data Book on Information and Communication Technology 2011 135 Malaysia East Asia & Pacific Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 23 27 1,002 Urban population (% of total) 62 71 75 GNI per capita, World Bank Atlas method ($) 3,450 7,350 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.7 5.1 4.4 Adult literacy rate (% ages 15 and older) 89 92 92 Gross primary, secondary, and tertiary enrollment (%) 68 72 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.1 4.6 3.3 Mobile cellular and fixed-line subscribers per employee 394 571 576 Telecommunications investment (% of revenue) 27.7 22.5 18.0 Performance Access Telephone lines (per 100 people) 19.9 15.7 22.1 Mobile cellular subscriptions (per 100 people) 22.0 110.6 100.6 Fixed broadband Internet subscribers (per 100 people) 7.1 20.4 19.4 Personal computers (per 100 people) 9.5 23.1 11.2 Households with a television (%) .. 97 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 204 197 157 Internet users (per 100 people) 21.4 57.6 34.6 Quality Population covered by mobile cellular network (%) 95 92 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 29.9 41.6 International Internet bandwidth (bits per second per person) 23 5,097 1,120 Affordability Residential fixed line tariff ($ a month) .. 4.8 10.0 Mobile cellular prepaid tariff ($ a month) .. 4.9 8.8 Fixed broadband Internet access tariff ($ a month) .. 19.0 18.8 Trade ICT goods exports (% of total goods exports) 56.6 38.1 12.2 ICT goods imports (% of total goods imports) 45.8 32.0 15.1 ICT service exports (% of total service exports) 1.9 7.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.63 0.30 Secure Internet servers (per million people) 6.1 42.2 32.2 136 2011 The Little Data Book on Information and Communication Technology South Asia Maldives Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.27 0.31 3,811 Urban population (% of total) 28 39 41 GNI per capita, World Bank Atlas method ($) 2,150 3,970 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 8.5 6.4 8.5 Adult literacy rate (% ages 15 and older) 96 98 80 Gross primary, secondary, and tertiary enrollment (%) 78 69 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M P Internet service M P Efficiency and capacity Telecommunications revenue (% of GDP) 8.5 12.7 3.0 Mobile cellular and fixed-line subscribers per employee 60 353 605 Telecommunications investment (% of revenue) 21.6 15.2 22.4 Performance Access Telephone lines (per 100 people) 9.0 15.8 12.7 Mobile cellular subscriptions (per 100 people) 2.8 147.9 57.8 Fixed broadband Internet subscribers (per 100 people) 0.4 6.5 5.5 Personal computers (per 100 people) 3.7 20.2 4.5 Households with a television (%) 57 85 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 2.2 28.4 17.2 Quality Population covered by mobile cellular network (%) 40 100 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 89.0 40.1 International Internet bandwidth (bits per second per person) 11 3,028 151 Affordability Residential fixed line tariff ($ a month) .. 4.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 3.5 7.1 Fixed broadband Internet access tariff ($ a month) .. 9.4 30.4 Trade ICT goods exports (% of total goods exports) .. 0.2 21.3 ICT goods imports (% of total goods imports) 6.1 6.6 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.16 0.24 Secure Internet servers (per million people) .. 54.2 2.7 The Little Data Book on Information and Communication Technology 2011 137 Mali Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 11 13 846 Urban population (% of total) 28 33 29 GNI per capita, World Bank Atlas method ($) 250 680 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.5 5.3 5.4 Adult literacy rate (% ages 15 and older) 19 26 62 Gross primary, secondary, and tertiary enrollment (%) 31 50 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.5 4.3 2.9 Mobile cellular and fixed-line subscribers per employee 37 2,059 301 Telecommunications investment (% of revenue) 28.1 30.2 .. Performance Access Telephone lines (per 100 people) 0.4 0.6 1.2 Mobile cellular subscriptions (per 100 people) 0.1 28.8 26.6 Fixed broadband Internet subscribers (per 100 people) .. 0.1 0.1 Personal computers (per 100 people) 0.1 0.8 0.9 Households with a television (%) 14 22 .. Usage International voice traffic total (minutes per person per month) .. 1.0 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 1.9 2.7 Quality Population covered by mobile cellular network (%) 15 22 53 Fixed broadband Internet subscribers (% of total subscribers) .. 52.1 5.4 International Internet bandwidth (bits per second per person) 0 51 7 Affordability Residential fixed line tariff ($ a month) .. 9.4 8.8 Mobile cellular prepaid tariff ($ a month) .. 10.0 8.0 Fixed broadband Internet access tariff ($ a month) .. 55.4 89.9 Trade ICT goods exports (% of total goods exports) 0.2 0.2 0.6 ICT goods imports (% of total goods imports) 3.5 3.6 5.9 ICT service exports (% of total service exports) 8.8 23.2 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.18 0.09 Secure Internet servers (per million people) 0.1 0.8 0.6 138 2011 The Little Data Book on Information and Communication Technology Malta High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.39 0.41 1,117 Urban population (% of total) 92 94 77 GNI per capita, World Bank Atlas method ($) 10,110 18,630 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.9 2.0 2.0 Adult literacy rate (% ages 15 and older) .. 92 98 Gross primary, secondary, and tertiary enrollment (%) 76 78 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 4.7 3.0 Mobile cellular and fixed-line subscribers per employee 161 350 765 Telecommunications investment (% of revenue) 23.0 15.1 15.5 Performance Access Telephone lines (per 100 people) 52.4 60.9 45.1 Mobile cellular subscriptions (per 100 people) 29.3 101.7 111.2 Fixed broadband Internet subscribers (per 100 people) 8.8 26.9 24.3 Personal computers (per 100 people) 20.5 .. 65.4 Households with a television (%) 98 99 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 104 343 Internet users (per 100 people) 13.1 58.0 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 4.8 89.5 89.2 International Internet bandwidth (bits per second per person) 87 7,549 19,521 Affordability Residential fixed line tariff ($ a month) .. 5.6 22.8 Mobile cellular prepaid tariff ($ a month) .. 10.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 20.1 28.8 Trade ICT goods exports (% of total goods exports) 64.2 43.2 12.2 ICT goods imports (% of total goods imports) 44.9 15.2 13.3 ICT service exports (% of total service exports) 2.5 3.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.47 0.46 Secure Internet servers (per million people) 58.5 1,364.6 905.1 The Little Data Book on Information and Communication Technology 2011 139 Marshall Islands East Asia & Pacific Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.05 0.06 3,811 Urban population (% of total) 68 71 41 GNI per capita, World Bank Atlas method ($) 2,420 3,060 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -3.7 2.2 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) 73 62 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 5.7 5.2 3.0 Mobile cellular and fixed-line subscribers per employee 44 46 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 7.8 7.2 12.7 Mobile cellular subscriptions (per 100 people) 0.9 1.6 57.8 Fixed broadband Internet subscribers (per 100 people) 0.8 1.3 5.5 Personal computers (per 100 people) 3.9 9.1 4.5 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.6 3.6 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 40.1 International Internet bandwidth (bits per second per person) 10 29 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.24 Secure Internet servers (per million people) .. 96.2 2.7 140 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Mauritania Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 846 Urban population (% of total) 40 41 29 GNI per capita, World Bank Atlas method ($) 460 990 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.3 4.7 5.4 Adult literacy rate (% ages 15 and older) 51 57 62 Gross primary, secondary, and tertiary enrollment (%) 42 50 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 6.9 2.9 Mobile cellular and fixed-line subscribers per employee 48 2,842 301 Telecommunications investment (% of revenue) 131.7 23.4 .. Performance Access Telephone lines (per 100 people) 0.7 2.3 1.2 Mobile cellular subscriptions (per 100 people) 0.6 66.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.3 0.1 Personal computers (per 100 people) 1.0 4.5 0.9 Households with a television (%) 20 22 .. Usage International voice traffic, total (minutes per person per month) .. 4.8 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 2.3 2.7 Quality Population covered by mobile cellular network (%) .. 62 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 60.6 5.4 International Internet bandwidth (bits per second per person) 0 76 7 Affordability Residential fixed line tariff ($ a month) .. 11.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 9.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 57.8 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) 3.7 1.6 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.09 0.09 Secure Internet servers (per million people) 0.4 2.1 0.6 The Little Data Book on Information and Communication Technology 2011 141 Mauritius Sub-Saharan Africa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context 1 1 1,002 Population (millions) 43 43 75 Urban population (% of total) 3,870 7,250 7,502 GNI per capita, World Bank Atlas method ($) 5.5 3.7 4.4 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 84 88 92 Adult literacy rate (% ages 15 and older) 68 73 82 Gross primary, secondary, and tertiary enrollment (%) Structure Yes Yes Separate telecommunications regulator .. Mixed Status of main fixed-line telephone operator Level of competition (competition, partial comp., monopoly) M C International long distance service P C Mobile telephone service M C Internet service Efficiency and capacity 3.2 3.6 3.3 Telecommunications revenue (% of GDP) 251 492 576 Mobile cellular and fixed-line subscribers per employee 37.6 332.6 18.0 Telecommunications investment (% of revenue) Performance Access 23.7 29.7 22.1 Telephone lines (per 100 people) 15.2 85.2 100.6 Mobile cellular subscriptions (per 100 people) 2.9 17.6 19.4 Fixed broadband Internet subscribers (per 100 people) 10.1 17.6 11.2 Personal computers (per 100 people) 93 96 93 Households with a television (%) Usage International voice traffic total (minutes per person per month) .. 17.9 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 7.3 22.7 34.6 Quality Population covered by mobile cellular network (%) 100 99 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 41.3 41.6 International Internet bandwidth (bits per second per person) 5 364 1,120 Affordability Residential fixed line tariff ($ a month) .. 5.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 4.5 8.8 Fixed broadband Internet access tariff ($ a month) .. 16.6 18.8 Trade ICT goods exports (% of total goods exports) 0.8 0.6 12.2 ICT goods imports (% of total goods imports) 6.1 4.2 15.1 ICT service exports (% of total service exports) 1.8 3.7 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.30 Secure Internet servers (per million people) 10.0 86.6 32.2 142 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Mayotte Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.16 0.20 1,002 Urban population (% of total) .. .. 75 GNI per capita, World Bank Atlas method ($) .. .. 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) .. .. 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee 372 .. 576 Telecommunications investment (% of revenue) 0.0 .. 18.0 Performance Access Telephone lines (per 100 people) 6.2 5.2 22.1 Mobile cellular subscriptions (per 100 people) 12.7 28.0 100.6 Fixed broadband Internet subscribers (per 100 people) .. .. 19.4 Personal computers (per 100 people) .. .. 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) .. .. 34.6 Quality Population covered by mobile cellular network (%) .. .. 94 Fixed broadband Internet subscribers (% of total subscribers) .. .. 41.6 International Internet bandwidth (bits per second per person) .. .. 1,120 Affordability Residential fixed line tariff ($ a month) .. .. 10.0 Mobile cellular prepaid tariff ($ a month) .. .. 8.8 Fixed broadband Internet access tariff ($ a month) .. .. 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.30 Secure Internet servers (per million people) .. .. 32.2 The Little Data Book on Information and Communication Technology 2011 143 Mexico Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 98 107 1,002 Urban population (% of total) 75 78 75 GNI per capita, World Bank Atlas method ($) 5,110 8,960 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.4 2.2 4.4 Adult literacy rate (% ages 15 and older) 91 93 92 Gross primary, secondary, and tertiary enrollment (%) 72 80 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.1 2.7 3.3 Mobile cellular and fixed-line subscribers per employee 375 838 576 Telecommunications investment (% of revenue) 41.5 13.4 18.0 Performance Access Telephone lines (per 100 people) 12.6 18.1 22.1 Mobile cellular subscriptions (per 100 people) 14.4 77.8 100.6 Fixed broadband Internet subscribers (per 100 people) 1.2 9.6 19.4 Personal computers (per 100 people) 5.8 14.4 11.2 Households with a television (%) 92 93 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 83 177 157 Internet users (per 100 people) 5.2 26.5 34.6 Quality Population covered by mobile cellular network (%) 86 100 94 Fixed broadband Internet subscribers (% of total subscribers) 1.3 96.2 41.6 International Internet bandwidth (bits per second per person) 9 312 1,120 Affordability Residential fixed line tariff ($ a month) .. 17.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 16.2 18.8 Trade ICT goods exports (% of total goods exports) 23.0 22.9 12.2 ICT goods imports (% of total goods imports) 20.3 20.9 15.1 ICT service exports (% of total service exports) 8.8 1.3 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.44 0.30 Secure Internet servers (per million people) 2.6 21.5 32.2 144 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Micronesia, Fed. Sts. Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.11 0.11 3,811 Urban population (% of total) 22 23 41 GNI per capita, World Bank Atlas method ($) 2,270 2,500 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.3 -0.2 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) .. 84 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C M Internet service .. M Efficiency and capacity Telecommunications revenue (% of GDP) 4.8 5.3 3.0 Mobile cellular and fixed-line subscribers per employee 74 238 605 Telecommunications investment (% of revenue) 4.9 13.2 22.4 Performance Access Telephone lines (per 100 people) 9.0 7.9 12.7 Mobile cellular subscriptions (per 100 people) 0.0 34.3 57.8 Fixed broadband Internet subscribers (per 100 people) 1.4 1.2 5.5 Personal computers (per 100 people) 1.3 5.5 4.5 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 3.7 15.4 17.2 Quality Population covered by mobile cellular network (%) 0 .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 6.7 40.1 International Internet bandwidth (bits per second per person) 10 143 151 Affordability Residential fixed line tariff ($ a month) .. 8.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 4.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 40.0 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.13 0.24 Secure Internet servers (per million people) .. 36.0 2.7 The Little Data Book on Information and Communication Technology 2011 145 Moldova Europe & Central Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 3,811 Urban population (% of total) 45 41 41 GNI per capita, World Bank Atlas method ($) 370 1,560 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -2.6 5.6 8.5 Adult literacy rate (% ages 15 and older) 97 98 80 Gross primary, secondary, and tertiary enrollment (%) 71 68 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.9 10.1 3.0 Mobile cellular and fixed-line subscribers per employee 97 294 605 Telecommunications investment (% of revenue) 67.9 35.7 22.4 Performance Access Telephone lines (per 100 people) 14.2 31.6 12.7 Mobile cellular subscriptions (per 100 people) 3.4 77.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 5.6 5.5 Personal computers (per 100 people) 1.5 11.4 4.5 Households with a television (%) 83 69 .. Usage International voice traffic total (minutes per person per month) .. 38.1 .. Mobile telephone usage (minutes per user per month) .. 113 342 Internet users (per 100 people) 1.3 35.9 17.2 Quality Population covered by mobile cellular network (%) 70 98 77 Fixed broadband Internet subscribers (% of total subscribers) 2.3 91.9 40.1 International Internet bandwidth (bits per second per person) 2 6,660 151 Affordability Residential fixed line tariff ($ a month) .. 2.9 4.7 Mobile cellular prepaid tariff ($ a month) .. 8.2 7.1 Fixed broadband Internet access tariff ($ a month) .. 13.4 30.4 Trade ICT goods exports (% of total goods exports) 1.6 7.5 21.3 ICT goods imports (% of total goods imports) 5.5 5.1 18.4 ICT service exports (% of total service exports) 10.5 20.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.24 Secure Internet servers (per million people) 0.7 13.4 2.7 146 2011 The Little Data Book on Information and Communication Technology Monaco High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.03 0.03 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) 91,070 197,590 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.9 4.3 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service C M Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) .. .. 45.1 Mobile cellular subscriptions (per 100 people) .. .. 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.14 0.46 Secure Internet servers (per million people) 248.8 2,735.2 905.1 The Little Data Book on Information and Communication Technology 2011 147 Mongolia East Asia & Pacific Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 3 3,811 Urban population (% of total) 57 57 41 GNI per capita, World Bank Atlas method ($) 410 1,630 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 7.4 8.5 Adult literacy rate (% ages 15 and older) 98 97 80 Gross primary, secondary, and tertiary enrollment (%) 66 81 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.3 6.7 3.0 Mobile cellular and fixed-line subscribers per employee 60 341 605 Telecommunications investment (% of revenue) 4.7 18.8 22.4 Performance Access Telephone lines (per 100 people) 4.9 7.1 12.7 Mobile cellular subscriptions (per 100 people) 6.5 84.2 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 1.8 5.5 Personal computers (per 100 people) 1.3 26.2 4.5 Households with a television (%) .. 88 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.3 13.1 17.2 Quality Population covered by mobile cellular network (%) 58 82 77 Fixed broadband Internet subscribers (% of total subscribers) 0.5 49.7 40.1 International Internet bandwidth (bits per second per person) 3 2,920 151 Affordability Residential fixed line tariff ($ a month) .. 0.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 3.6 7.1 Fixed broadband Internet access tariff ($ a month) .. 8.5 30.4 Trade ICT goods exports (% of total goods exports) 0.1 0.1 21.3 ICT goods imports (% of total goods imports) 6.8 5.1 18.4 ICT service exports (% of total service exports) 6.8 3.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.56 0.24 Secure Internet servers (per million people) 0.4 10.7 2.7 148 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia MontenegroUpper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.66 0.62 1,002 Urban population (% of total) 59 60 75 GNI per capita, World Bank Atlas method ($) 1,840 6,650 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -1.6 4.7 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) .. .. 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator .. Private Level of competition (competition, partial comp., monopoly) International long distance service .. C Mobile telephone service .. C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee .. .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) .. 58.7 22.1 Mobile cellular subscriptions (per 100 people) .. 120.5 100.6 Fixed broadband Internet subscribers (per 100 people) .. 14.3 19.4 Personal computers (per 100 people) .. .. 11.2 Households with a television (%) .. 97 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 111 157 Internet users (per 100 people) .. 44.9 34.6 Quality Population covered by mobile cellular network (%) .. 99 94 Fixed broadband Internet subscribers (% of total subscribers) .. 29.1 41.6 International Internet bandwidth (bits per second per person) .. 1,208 1,120 Affordability Residential fixed line tariff ($ a month) .. 9.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 6.3 8.8 Fixed broadband Internet access tariff ($ a month) .. 29.0 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.31 0.30 Secure Internet servers (per million people) .. 25.6 32.2 The Little Data Book on Information and Communication Technology 2011 149 Morocco Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 29 32 3,811 Urban population (% of total) 53 56 41 GNI per capita, World Bank Atlas method ($) 1,310 2,770 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.4 5.0 8.5 Adult literacy rate (% ages 15 and older) .. 56 80 Gross primary, secondary, and tertiary enrollment (%) 51 61 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 5.1 3.0 Mobile cellular and fixed-line subscribers per employee 260 821 605 Telecommunications investment (% of revenue) 50.7 20.3 22.4 Performance Access Telephone lines (per 100 people) 4.9 11.0 12.7 Mobile cellular subscriptions (per 100 people) 8.1 79.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 1.5 5.5 Personal computers (per 100 people) 1.2 5.7 4.5 Households with a television (%) 72 77 .. Usage International voice traffic total (minutes per person per month) .. 7.2 .. Mobile telephone usage (minutes per user per month) .. 68 342 Internet users (per 100 people) 0.7 32.2 17.2 Quality Population covered by mobile cellular network (%) 95 98 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 99.2 40.1 International Internet bandwidth (bits per second per person) 4 1,600 151 Affordability Residential fixed line tariff ($ a month) .. 23.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 22.2 7.1 Fixed broadband Internet access tariff ($ a month) .. 16.8 30.4 Trade ICT goods exports (% of total goods exports) 7.4 4.6 21.3 ICT goods imports (% of total goods imports) 6.9 6.0 18.4 ICT service exports (% of total service exports) 3.7 7.5 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.24 0.24 Secure Internet servers (per million people) 0.2 2.9 2.7 150 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Mozambique Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 18 23 846 Urban population (% of total) 31 38 29 GNI per capita, World Bank Atlas method ($) 230 440 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 8.1 7.9 5.4 Adult literacy rate (% ages 15 and older) .. 55 62 Gross primary, secondary, and tertiary enrollment (%) 37 52 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 1.2 2.9 Mobile cellular and fixed-line subscribers per employee 60 605 301 Telecommunications investment (% of revenue) 49.6 24.6 .. Performance Access Telephone lines (per 100 people) 0.5 0.4 1.2 Mobile cellular subscriptions (per 100 people) 0.3 26.1 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.3 1.4 0.9 Households with a television (%) 5 9 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 2.7 2.7 Quality Population covered by mobile cellular network (%) .. 44 53 Fixed broadband Internet subscribers (% of total subscribers) .. 92.5 5.4 International Internet bandwidth (bits per second per person) 0 56 7 Affordability Residential fixed line tariff ($ a month) .. 13.1 8.8 Mobile cellular prepaid tariff ($ a month) .. 8.0 8.0 Fixed broadband Internet access tariff ($ a month) .. 80.2 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.4 0.6 ICT goods imports (% of total goods imports) 2.7 3.9 5.9 ICT service exports (% of total service exports) 4.1 5.8 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.09 Secure Internet servers (per million people) .. 0.9 0.6 The Little Data Book on Information and Communication Technology 2011 151 Myanmar East Asia & Pacific Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 47 50 846 Urban population (% of total) 28 33 29 GNI per capita, World Bank Atlas method ($) .. .. 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 8.1 13.0 5.4 Adult literacy rate (% ages 15 and older) 90 92 62 Gross primary, secondary, and tertiary enrollment (%) 49 56 56 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service M M Efficiency and capacity Telecommunications revenue (% of GDP) 0.2 0.5 2.9 Mobile cellular and fixed-line subscribers per employee 37 90 301 Telecommunications investment (% of revenue) 25.3 2.6 .. Performance Access Telephone lines (per 100 people) 0.6 1.6 1.2 Mobile cellular subscriptions (per 100 people) 0.0 0.9 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) 0.2 0.9 0.9 Households with a television (%) .. 26 .. Usage International voice traffic total (minutes per person per month) .. 0.2 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 0.2 2.7 Quality Population covered by mobile cellular network (%) .. 10 53 Fixed broadband Internet subscribers (% of total subscribers) .. 47.7 5.4 International Internet bandwidth (bits per second per person) 0 20 7 Affordability Residential fixed line tariff ($ a month) .. 0.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 12.8 8.0 Fixed broadband Internet access tariff ($ a month) .. 28.5 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) 3.6 .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.08 0.09 Secure Internet servers (per million people) .. 0.1 0.6 152 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Namibia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 1,002 Urban population (% of total) 32 37 75 GNI per capita, World Bank Atlas method ($) 2,030 4,270 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 5.3 4.4 Adult literacy rate (% ages 15 and older) 85 89 92 Gross primary, secondary, and tertiary enrollment (%) 73 71 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.1 4.1 3.3 Mobile cellular and fixed-line subscribers per employee 115 435 576 Telecommunications investment (% of revenue) 29.6 7.5 18.0 Performance Access Telephone lines (per 100 people) 6.0 6.5 22.1 Mobile cellular subscriptions (per 100 people) 4.5 56.1 100.6 Fixed broadband Internet subscribers (per 100 people) 0.5 4.3 19.4 Personal computers (per 100 people) 4.1 23.9 11.2 Households with a television (%) 29 37 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 1.6 5.9 34.6 Quality Population covered by mobile cellular network (%) 85 95 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.3 41.6 International Internet bandwidth (bits per second per person) 2 27 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 12.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 47.2 18.8 Trade ICT goods exports (% of total goods exports) 1.0 0.6 12.2 ICT goods imports (% of total goods imports) 8.3 4.9 15.1 ICT service exports (% of total service exports) 3.5 2.4 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.07 0.30 Secure Internet servers (per million people) 1.6 14.5 32.2 The Little Data Book on Information and Communication Technology 2011 153 Nepal South Asia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 24 29 846 Urban population (% of total) 13 18 29 GNI per capita, World Bank Atlas method ($) 220 440 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.6 3.7 5.4 Adult literacy rate (% ages 15 and older) 49 59 62 Gross primary, secondary, and tertiary enrollment (%) 56 61 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.3 1.0 2.9 Mobile cellular and fixed-line subscribers per employee 60 565 301 Telecommunications investment (% of revenue) 26.7 26.7 .. Performance Access Telephone lines (per 100 people) 1.1 2.8 1.2 Mobile cellular subscriptions (per 100 people) 0.0 26.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.4 0.1 Personal computers (per 100 people) 0.3 0.5 0.9 Households with a television (%) 11 33 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 103 .. Internet users (per 100 people) 0.2 2.1 2.7 Quality Population covered by mobile cellular network (%) .. 60 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 72.6 5.4 International Internet bandwidth (bits per second per person) 0 5 7 Affordability Residential fixed line tariff ($ a month) .. 3.0 8.8 Mobile cellular prepaid tariff ($ a month) .. 1.2 8.0 Fixed broadband Internet access tariff ($ a month) .. 21.5 89.9 Trade ICT goods exports (% of total goods exports) 0.1 0.2 0.6 ICT goods imports (% of total goods imports) 3.2 5.6 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.09 Secure Internet servers (per million people) .. 1.5 0.6 154 2011 The Little Data Book on Information and Communication Technology Netherlands High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 16 17 1,117 Urban population (% of total) 77 82 77 GNI per capita, World Bank Atlas method ($) 26,580 48,460 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.1 1.7 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 98 98 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.7 0.7 3.0 Mobile cellular and fixed-line subscribers per employee 353 .. 765 Telecommunications investment (% of revenue) 21.6 .. 15.5 Performance Access Telephone lines (per 100 people) 62.1 44.3 45.1 Mobile cellular subscriptions (per 100 people) 67.5 128.1 111.2 Fixed broadband Internet subscribers (per 100 people) 37.1 34.3 24.3 Personal computers (per 100 people) 39.6 91.2 65.4 Households with a television (%) .. 98 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 113 131 343 Internet users (per 100 people) 44.0 90.0 72.3 Quality Population covered by mobile cellular network (%) 100 98 99 Fixed broadband Internet subscribers (% of total subscribers) 4.4 98.0 89.2 International Internet bandwidth (bits per second per person) 4,275 78,156 19,521 Affordability Residential fixed line tariff ($ a month) .. 27.8 22.8 Mobile cellular prepaid tariff ($ a month) .. 29.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 36.2 28.8 Trade ICT goods exports (% of total goods exports) 19.3 12.6 12.2 ICT goods imports (% of total goods imports) 21.2 13.5 13.3 ICT service exports (% of total service exports) 5.3 11.3 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.68 0.46 Secure Internet servers (per million people) 49.7 2,275.7 905.1 The Little Data Book on Information and Communication Technology 2011 155 Netherlands Antilles High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.18 0.20 1,117 Urban population (% of total) 90 93 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. 96 98 Gross primary, secondary, and tertiary enrollment (%) 90 88 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 44.3 44.9 45.1 Mobile cellular subscriptions (per 100 people) 16.5 108.6 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 1.1 .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. 3.3 12.2 ICT goods imports (% of total goods imports) .. 8.7 13.3 ICT service exports (% of total service exports) 1.2 1.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 166.3 1,111.0 905.1 156 2011 The Little Data Book on Information and Communication Technology New Caledonia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.21 0.25 1,117 Urban population (% of total) 62 65 77 GNI per capita, World Bank Atlas method ($) 14,020 .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.2 .. 2.0 Adult literacy rate (% ages 15 and older) .. 96 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 .. 3.0 Mobile cellular and fixed-line subscribers per employee 345 637 765 Telecommunications investment (% of revenue) 43.5 .. 15.5 Performance Access Telephone lines (per 100 people) 23.9 26.3 45.1 Mobile cellular subscriptions (per 100 people) 23.4 83.1 111.2 Fixed broadband Internet subscribers (per 100 people) 4.2 10.8 24.3 Personal computers (per 100 people) 6.4 17.1 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 14.1 34.0 72.3 Quality Population covered by mobile cellular network (%) 85 90 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 95.7 89.2 International Internet bandwidth (bits per second per person) 9 4,053 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 0.5 0.3 12.2 ICT goods imports (% of total goods imports) 6.2 3.7 13.3 ICT service exports (% of total service exports) 1.6 0.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 32.2 98.4 905.1 The Little Data Book on Information and Communication Technology 2011 157 New Zealand High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,117 Urban population (% of total) 86 87 77 GNI per capita, World Bank Atlas method ($) 13,620 28,810 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.5 2.5 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 97 108 91 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 2.9 3.0 Mobile cellular and fixed-line subscribers per employee 630 605 765 Telecommunications investment (% of revenue) 16.2 22.2 15.5 Performance Access Telephone lines (per 100 people) 47.5 43.3 45.1 Mobile cellular subscriptions (per 100 people) 40.0 108.9 111.2 Fixed broadband Internet subscribers (per 100 people) 13.0 32.8 24.3 Personal computers (per 100 people) 35.8 52.6 65.4 Households with a television (%) 98 99 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 87 83 343 Internet users (per 100 people) 47.5 83.4 72.3 Quality Population covered by mobile cellular network (%) 97 97 99 Fixed broadband Internet subscribers (% of total subscribers) 0.9 69.3 89.2 International Internet bandwidth (bits per second per person) 65 4,544 19,521 Affordability Residential fixed line tariff ($ a month) .. 33.1 22.8 Mobile cellular prepaid tariff ($ a month) .. 27.9 14.8 Fixed broadband Internet access tariff ($ a month) .. 28.5 28.8 Trade ICT goods exports (% of total goods exports) 2.2 1.8 12.2 ICT goods imports (% of total goods imports) 12.6 9.4 13.3 ICT service exports (% of total service exports) 6.2 4.8 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.64 0.46 Secure Internet servers (per million people) 156.9 1,488.5 905.1 158 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Nicaragua Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 3,811 Urban population (% of total) 55 57 41 GNI per capita, World Bank Atlas method ($) 730 1,000 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.0 3.3 8.5 Adult literacy rate (% ages 15 and older) 77 78 80 Gross primary, secondary, and tertiary enrollment (%) 68 73 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 3.7 3.0 Mobile cellular and fixed-line subscribers per employee 114 334 605 Telecommunications investment (% of revenue) 5.9 24.0 22.4 Performance Access Telephone lines (per 100 people) 3.2 4.4 12.7 Mobile cellular subscriptions (per 100 people) 1.8 55.8 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 0.4 5.5 Personal computers (per 100 people) 2.4 4.0 4.5 Households with a television (%) 59 67 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.0 3.5 17.2 Quality Population covered by mobile cellular network (%) .. 70 77 Fixed broadband Internet subscribers (% of total subscribers) 4.5 80.6 40.1 International Internet bandwidth (bits per second per person) 1 144 151 Affordability Residential fixed line tariff ($ a month) .. 4.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 14.0 7.1 Fixed broadband Internet access tariff ($ a month) .. 34.4 30.4 Trade ICT goods exports (% of total goods exports) 0.1 0.4 21.3 ICT goods imports (% of total goods imports) 4.1 4.4 18.4 ICT service exports (% of total service exports) 11.3 7.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.25 0.24 Secure Internet servers (per million people) 1.2 7.7 2.7 The Little Data Book on Information and Communication Technology 2011 159 Niger Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 11 15 846 Urban population (% of total) 16 17 29 GNI per capita, World Bank Atlas method ($) 170 340 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.4 4.3 5.4 Adult literacy rate (% ages 15 and older) 9 29 62 Gross primary, secondary, and tertiary enrollment (%) 16 29 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service C M Efficiency and capacity Telecommunications revenue (% of GDP) 0.9 2.2 2.9 Mobile cellular and fixed-line subscribers per employee 16 328 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.2 0.4 1.2 Mobile cellular subscriptions (per 100 people) 0.0 17.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) 0.0 0.1 0.9 Households with a television (%) 6 10 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.0 0.8 2.7 Quality Population covered by mobile cellular network (%) 13 45 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 5.9 5.4 International Internet bandwidth (bits per second per person) 0 11 7 Affordability Residential fixed line tariff ($ a month) .. 12.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 15.3 8.0 Fixed broadband Internet access tariff ($ a month) .. 265.9 89.9 Trade ICT goods exports (% of total goods exports) 0.2 0.7 0.6 ICT goods imports (% of total goods imports) 2.1 3.6 5.9 ICT service exports (% of total service exports) 0.5 11.6 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.04 0.09 Secure Internet servers (per million people) .. 0.2 0.6 160 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Nigeria Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 125 155 3,811 Urban population (% of total) 43 49 41 GNI per capita, World Bank Atlas method ($) 270 1,190 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.7 6.6 8.5 Adult literacy rate (% ages 15 and older) .. 61 80 Gross primary, secondary, and tertiary enrollment (%) 49 51 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 0.8 3.4 3.0 Mobile cellular and fixed-line subscribers per employee 50 256 605 Telecommunications investment (% of revenue) 37.2 7.8 22.4 Performance Access Telephone lines (per 100 people) 0.4 0.9 12.7 Mobile cellular subscriptions (per 100 people) 0.0 47.2 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 0.6 5.5 Personal computers (per 100 people) 0.6 0.9 4.5 Households with a television (%) .. 39 .. Usage International voice traffic, total (minutes per person per month) .. 2.2 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.1 28.4 17.2 Quality Population covered by mobile cellular network (%) 38 83 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 9.1 40.1 International Internet bandwidth (bits per second per person) 0 5 151 Affordability Residential fixed line tariff ($ a month) .. 5.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 10.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 105.0 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.0 21.3 ICT goods imports (% of total goods imports) 3.4 7.2 18.4 ICT service exports (% of total service exports) .. 1.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 0.24 Secure Internet servers (per million people) 0.0 1.2 2.7 The Little Data Book on Information and Communication Technology 2011 161 Northern Mariana Islands High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.07 0.09 1,117 Urban population (% of total) 90 91 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 30.4 28.9 45.1 Mobile cellular subscriptions (per 100 people) 4.3 26.2 111.2 Fixed broadband Internet subscribers (per 100 people) 3.4 .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 28.1 56.6 905.1 162 2011 The Little Data Book on Information and Communication Technology Norway High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 5 1,117 Urban population (% of total) 76 78 77 GNI per capita, World Bank Atlas method ($) 35,870 84,640 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.6 2.1 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 98 98 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.4 1.2 3.0 Mobile cellular and fixed-line subscribers per employee 251 445 765 Telecommunications investment (% of revenue) 89.3 .. 15.5 Performance Access Telephone lines (per 100 people) 53.5 39.4 45.1 Mobile cellular subscriptions (per 100 people) 71.8 110.5 111.2 Fixed broadband Internet subscribers (per 100 people) 26.2 35.9 24.3 Personal computers (per 100 people) 49.0 62.9 65.4 Households with a television (%) .. 95 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 163 232 343 Internet users (per 100 people) 26.7 91.8 72.3 Quality Population covered by mobile cellular network (%) 96 .. 99 Fixed broadband Internet subscribers (% of total subscribers) 2.0 92.7 89.2 International Internet bandwidth (bits per second per person) 875 26,904 19,521 Affordability Residential fixed line tariff ($ a month) .. 29.4 22.8 Mobile cellular prepaid tariff ($ a month) .. 8.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 51.0 28.8 Trade ICT goods exports (% of total goods exports) 2.4 2.4 12.2 ICT goods imports (% of total goods imports) 10.6 8.8 13.3 ICT service exports (% of total service exports) 5.4 8.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.74 0.46 Secure Internet servers (per million people) 81.8 1,653.3 905.1 The Little Data Book on Information and Communication Technology 2011 163 Oman High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 3 1,117 Urban population (% of total) 72 72 77 GNI per capita, World Bank Atlas method ($) 6,720 17,890 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.2 4.5 2.0 Adult literacy rate (% ages 15 and older) .. 87 98 Gross primary, secondary, and tertiary enrollment (%) 68 66 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 186 967 765 Telecommunications investment (% of revenue) 19.0 65.8 15.5 Performance Access Telephone lines (per 100 people) 9.2 10.5 45.1 Mobile cellular subscriptions (per 100 people) 6.7 139.5 111.2 Fixed broadband Internet subscribers (per 100 people) 1.0 2.7 24.3 Personal computers (per 100 people) 3.3 16.9 65.4 Households with a television (%) .. 88 98 Usage International voice traffic total (minutes per person per month) .. 35.9 .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 3.5 43.5 72.3 Quality Population covered by mobile cellular network (%) 91 96 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 52.6 89.2 International Internet bandwidth (bits per second per person) 16 1,365 19,521 Affordability Residential fixed line tariff ($ a month) .. 12.8 22.8 Mobile cellular prepaid tariff ($ a month) .. 6.2 14.8 Fixed broadband Internet access tariff ($ a month) .. 31.3 28.8 Trade ICT goods exports (% of total goods exports) 0.6 1.5 12.2 ICT goods imports (% of total goods imports) 3.7 3.2 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.37 0.46 Secure Internet servers (per million people) 0.8 26.5 905.1 164 2011 The Little Data Book on Information and Communication Technology South Asia Pakistan Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 138 170 3,811 Urban population (% of total) 33 37 41 GNI per capita, World Bank Atlas method ($) 490 1,000 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 5.2 8.5 Adult literacy rate (% ages 15 and older) 43 56 80 Gross primary, secondary, and tertiary enrollment (%) .. 42 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.8 2.7 3.0 Mobile cellular and fixed-line subscribers per employee 50 50 605 Telecommunications investment (% of revenue) 19.5 1.7 22.4 Performance Access Telephone lines (per 100 people) 2.2 2.4 12.7 Mobile cellular subscriptions (per 100 people) 0.2 60.7 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 2.2 5.5 Personal computers (per 100 people) 0.4 .. 4.5 Households with a television (%) 40 58 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 181 342 Internet users (per 100 people) 1.4 12.0 17.2 Quality Population covered by mobile cellular network (%) 27 90 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 4.5 40.1 International Internet bandwidth (bits per second per person) 0 43 151 Affordability Residential fixed line tariff ($ a month) .. 2.9 4.7 Mobile cellular prepaid tariff ($ a month) .. 1.0 7.1 Fixed broadband Internet access tariff ($ a month) .. 14.6 30.4 Trade ICT goods exports (% of total goods exports) .. 0.3 21.3 ICT goods imports (% of total goods imports) .. 3.7 18.4 ICT service exports (% of total service exports) 15.4 12.0 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.25 0.24 Secure Internet servers (per million people) 0.0 1.0 2.7 The Little Data Book on Information and Communication Technology 2011 165 Palau East Asia & Pacific Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.02 0.02 1,002 Urban population (% of total) 70 82 75 GNI per capita, World Bank Atlas method ($) 6,260 6,220 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.2 1.2 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) .. 97 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 4.4 5.6 3.3 Mobile cellular and fixed-line subscribers per employee .. 204 576 Telecommunications investment (% of revenue) .. 11.3 18.0 Performance Access Telephone lines (per 100 people) 34.7 34.6 22.1 Mobile cellular subscriptions (per 100 people) 12.3 64.5 100.6 Fixed broadband Internet subscribers (per 100 people) 5.2 5.1 19.4 Personal computers (per 100 people) .. .. 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. 39.6 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 20.0 27.3 34.6 Quality Population covered by mobile cellular network (%) .. 95 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 16.1 41.6 International Internet bandwidth (bits per second per person) 150 1,128 1,120 Affordability Residential fixed line tariff ($ a month) .. .. 10.0 Mobile cellular prepaid tariff ($ a month) .. .. 8.8 Fixed broadband Internet access tariff ($ a month) .. .. 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 15.1 ICT service exports (% of total service exports) .. .. 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.05 0.30 Secure Internet servers (per million people) 51.0 48.7 32.2 166 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Panama Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 1,002 Urban population (% of total) 66 74 75 GNI per capita, World Bank Atlas method ($) 3,740 6,570 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.0 6.9 4.4 Adult literacy rate (% ages 15 and older) 92 94 92 Gross primary, secondary, and tertiary enrollment (%) 76 80 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.8 3.2 3.3 Mobile cellular and fixed-line subscribers per employee 153 380 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 14.5 15.6 22.1 Mobile cellular subscriptions (per 100 people) 13.9 164.4 100.6 Fixed broadband Internet subscribers (per 100 people) 1.5 6.2 19.4 Personal computers (per 100 people) 3.6 6.3 11.2 Households with a television (%) .. 83 93 Usage International voice traffic, total (minutes per person per month) .. 9.9 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 6.6 27.8 34.6 Quality Population covered by mobile cellular network (%) 74 83 94 Fixed broadband Internet subscribers (% of total subscribers) 16.0 94.3 41.6 International Internet bandwidth (bits per second per person) 112 15,964 1,120 Affordability Residential fixed line tariff ($ a month) .. 12.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 5.0 8.8 Fixed broadband Internet access tariff ($ a month) .. 16.6 18.8 Trade ICT goods exports (% of total goods exports) 0.1 0.0 12.2 ICT goods imports (% of total goods imports) 8.2 7.3 15.1 ICT service exports (% of total service exports) 1.7 4.8 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.28 0.30 Secure Internet servers (per million people) 9.6 127.1 32.2 The Little Data Book on Information and Communication Technology 2011 167 Papua New Guinea East Asia & Pacific Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 7 3,811 Urban population (% of total) 13 13 41 GNI per capita, World Bank Atlas method ($) 620 1,180 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.8 3.4 8.5 Adult literacy rate (% ages 15 and older) 57 60 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service P P Efficiency and capacity Telecommunications revenue (% of GDP) 2.3 .. 3.0 Mobile cellular and fixed-line subscribers per employee 41 .. 605 Telecommunications investment (% of revenue) 82.6 .. 22.4 Performance Access Telephone lines (per 100 people) 1.2 0.9 12.7 Mobile cellular subscriptions (per 100 people) 0.2 13.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 .. 5.5 Personal computers (per 100 people) 5.2 6.4 4.5 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.8 1.9 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) .. .. 40.1 International Internet bandwidth (bits per second per person) 1 2 151 Affordability Residential fixed line tariff ($ a month) .. 4.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 17.8 7.1 Fixed broadband Internet access tariff ($ a month) .. 141.8 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.1 21.3 ICT goods imports (% of total goods imports) 3.6 4.1 18.4 ICT service exports (% of total service exports) .. 1.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.07 0.24 Secure Internet servers (per million people) .. 3.2 2.7 168 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Paraguay Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 6 3,811 Urban population (% of total) 55 61 41 GNI per capita, World Bank Atlas method ($) 1,350 2,250 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.1 3.4 8.5 Adult literacy rate (% ages 15 and older) .. 95 80 Gross primary, secondary, and tertiary enrollment (%) 72 72 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.6 4.8 3.0 Mobile cellular and fixed-line subscribers per employee 123 799 605 Telecommunications investment (% of revenue) 26.3 .. 22.4 Performance Access Telephone lines (per 100 people) 5.3 6.1 12.7 Mobile cellular subscriptions (per 100 people) 15.3 88.5 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 2.5 5.5 Personal computers (per 100 people) 1.3 7.8 4.5 Households with a television (%) 76 85 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 62 244 342 Internet users (per 100 people) 0.7 15.8 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.5 89.8 40.1 International Internet bandwidth (bits per second per person) 2 662 151 Affordability Residential fixed line tariff ($ a month) .. 6.6 4.7 Mobile cellular prepaid tariff ($ a month) .. 5.3 7.1 Fixed broadband Internet access tariff ($ a month) .. 21.6 30.4 Trade ICT goods exports (% of total goods exports) 0.2 0.2 21.3 ICT goods imports (% of total goods imports) 10.8 21.6 18.4 ICT service exports (% of total service exports) 1.8 1.4 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.26 0.24 Secure Internet servers (per million people) 0.7 6.7 2.7 The Little Data Book on Information and Communication Technology 2011 169 Peru Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 26 29 1,002 Urban population (% of total) 71 72 75 GNI per capita, World Bank Atlas method ($) 2,050 4,200 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.4 6.0 4.4 Adult literacy rate (% ages 15 and older) .. 90 92 Gross primary, secondary, and tertiary enrollment (%) 87 87 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 3.1 3.3 Mobile cellular and fixed-line subscribers per employee 473 624 576 Telecommunications investment (% of revenue) 22.2 22.0 18.0 Performance Access Telephone lines (per 100 people) 6.6 10.2 22.1 Mobile cellular subscriptions (per 100 people) 4.9 84.7 100.6 Fixed broadband Internet subscribers (per 100 people) 0.5 3.7 19.4 Personal computers (per 100 people) 4.0 10.1 11.2 Households with a television (%) 72 73 93 Usage International voice traffic total (minutes per person per month) .. 9.5 .. Mobile telephone usage (minutes per user per month) .. 97 157 Internet users (per 100 people) 3.1 27.7 34.6 Quality Population covered by mobile cellular network (%) .. 95 94 Fixed broadband Internet subscribers (% of total subscribers) 0.8 47.1 41.6 International Internet bandwidth (bits per second per person) 4 2,646 1,120 Affordability Residential fixed line tariff ($ a month) .. 14.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.9 8.8 Fixed broadband Internet access tariff ($ a month) .. 36.5 18.8 Trade ICT goods exports (% of total goods exports) 0.4 0.1 12.2 ICT goods imports (% of total goods imports) 10.1 8.3 15.1 ICT service exports (% of total service exports) 5.8 3.5 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.41 0.30 Secure Internet servers (per million people) 1.3 14.0 32.2 170 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Philippines Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 78 92 3,811 Urban population (% of total) 59 66 41 GNI per capita, World Bank Atlas method ($) 970 1,790 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 4.9 8.5 Adult literacy rate (% ages 15 and older) 93 95 80 Gross primary, secondary, and tertiary enrollment (%) 78 78 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.9 4.4 3.0 Mobile cellular and fixed-line subscribers per employee 482 1,555 605 Telecommunications investment (% of revenue) 47.4 24.4 22.4 Performance Access Telephone lines (per 100 people) 3.9 4.5 12.7 Mobile cellular subscriptions (per 100 people) 8.3 81.0 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 3.3 5.5 Personal computers (per 100 people) 1.9 7.2 4.5 Households with a television (%) 53 71 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 39 342 Internet users (per 100 people) 2.0 6.5 17.2 Quality Population covered by mobile cellular network (%) 70 99 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 34.9 40.1 International Internet bandwidth (bits per second per person) 2 113 151 Affordability Residential fixed line tariff ($ a month) .. 15.9 4.7 Mobile cellular prepaid tariff ($ a month) .. 6.2 7.1 Fixed broadband Internet access tariff ($ a month) .. 21.5 30.4 Trade ICT goods exports (% of total goods exports) 69.4 54.2 21.3 ICT goods imports (% of total goods imports) 42.7 34.5 18.4 ICT service exports (% of total service exports) 7.6 16.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.39 0.24 Secure Internet servers (per million people) 0.9 6.6 2.7 The Little Data Book on Information and Communication Technology 2011 171 Poland High income High Country data income group 2000 2009 2009 Economic and social context Population (millions) 38 38 1,117 Urban population (% of total) 62 61 77 GNI per capita, World Bank Atlas method ($) 4,590 12,260 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.4 4.4 2.0 Adult literacy rate (% ages 15 and older) .. 100 98 Gross primary, secondary, and tertiary enrollment (%) 86 88 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.1 3.9 3.0 Mobile cellular and fixed-line subscribers per employee 256 396 765 Telecommunications investment (% of revenue) 19.4 14.4 15.5 Performance Access Telephone lines (per 100 people) 28.5 25.0 45.1 Mobile cellular subscriptions (per 100 people) 17.5 116.8 111.2 Fixed broadband Internet subscribers (per 100 people) 2.4 14.6 24.3 Personal computers (per 100 people) 6.9 16.9 65.4 Households with a television (%) .. 98 98 Usage International voice traffic total (minutes per person per month) .. 2.6 .. Mobile telephone usage (minutes per user per month) 161 128 343 Internet users (per 100 people) 7.3 58.8 72.3 Quality Population covered by mobile cellular network (%) 95 99 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 92.6 89.2 International Internet bandwidth (bits per second per person) 20 2,748 19,521 Affordability Residential fixed line tariff ($ a month) .. 17.4 22.8 Mobile cellular prepaid tariff ($ a month) .. 9.6 14.8 Fixed broadband Internet access tariff ($ a month) .. 13.7 28.8 Trade ICT goods exports (% of total goods exports) 4.5 7.5 12.2 ICT goods imports (% of total goods imports) 10.5 8.9 13.3 ICT service exports (% of total service exports) 2.8 5.3 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.39 0.46 Secure Internet servers (per million people) 8.5 210.8 905.1 172 2011 The Little Data Book on Information and Communication Technology Portugal High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 11 1,117 Urban population (% of total) 54 60 77 GNI per capita, World Bank Atlas method ($) 12,070 21,910 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 0.8 2.0 Adult literacy rate (% ages 15 and older) .. 95 98 Gross primary, secondary, and tertiary enrollment (%) 91 91 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 4.3 4.5 3.0 Mobile cellular and fixed-line subscribers per employee 594 1,534 765 Telecommunications investment (% of revenue) 22.7 16.3 15.5 Performance Access Telephone lines (per 100 people) 42.3 38.1 45.1 Mobile cellular subscriptions (per 100 people) 65.2 142.8 111.2 Fixed broadband Internet subscribers (per 100 people) 6.3 17.9 24.3 Personal computers (per 100 people) 10.3 18.2 65.4 Households with a television (%) .. 99 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 133 125 343 Internet users (per 100 people) 16.4 48.6 72.3 Quality Population covered by mobile cellular network (%) 99 99 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.3 89.2 International Internet bandwidth (bits per second per person) 49 4,790 19,521 Affordability Residential fixed line tariff ($ a month) .. 27.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 9.2 14.8 Fixed broadband Internet access tariff ($ a month) .. 29.0 28.8 Trade ICT goods exports (% of total goods exports) 7.8 4.6 12.2 ICT goods imports (% of total goods imports) 9.0 6.6 13.3 ICT service exports (% of total service exports) 2.6 4.5 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.39 0.46 Secure Internet servers (per million people) 13.4 173.6 905.1 The Little Data Book on Information and Communication Technology 2011 173 Puerto Rico High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 4 1,117 Urban population (% of total) 95 99 77 GNI per capita, World Bank Atlas method ($) 10,560 .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 .. 2.0 Adult literacy rate (% ages 15 and older) .. 90 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 .. 3.0 Mobile cellular and fixed-line subscribers per employee 455 .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 34.1 21.9 45.1 Mobile cellular subscriptions (per 100 people) 34.6 68.5 111.2 Fixed broadband Internet subscribers (per 100 people) 6.6 13.0 24.3 Personal computers (per 100 people) 0.7 0.8 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 1,739 343 Internet users (per 100 people) 10.5 25.2 72.3 Quality Population covered by mobile cellular network (%) .. 100 99 Fixed broadband Internet subscribers (% of total subscribers) 8.9 83.0 89.2 International Internet bandwidth (bits per second per person) 20 1,764 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 16.4 83.7 905.1 174 2011 The Little Data Book on Information and Communication Technology Qatar High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.62 1 1,117 Urban population (% of total) 95 96 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 14.2 2.0 Adult literacy rate (% ages 15 and older) .. 95 98 Gross primary, secondary, and tertiary enrollment (%) 77 61 91 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service M P Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 1.7 3.0 Mobile cellular and fixed-line subscribers per employee 169 597 765 Telecommunications investment (% of revenue) 10.8 22.5 15.5 Performance Access Telephone lines (per 100 people) 26.0 20.2 45.1 Mobile cellular subscriptions (per 100 people) 19.6 175.4 111.2 Fixed broadband Internet subscribers (per 100 people) 1.7 9.9 24.3 Personal computers (per 100 people) 14.6 15.7 65.4 Households with a television (%) .. .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 4.9 28.3 72.3 Quality Population covered by mobile cellular network (%) 95 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 93.4 89.2 International Internet bandwidth (bits per second per person) 69 2,044 19,521 Affordability Residential fixed line tariff ($ a month) .. 9.1 22.8 Mobile cellular prepaid tariff ($ a month) .. 8.6 14.8 Fixed broadband Internet access tariff ($ a month) .. 54.9 28.8 Trade ICT goods exports (% of total goods exports) 0.1 0.0 12.2 ICT goods imports (% of total goods imports) 5.1 8.2 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.28 0.46 Secure Internet servers (per million people) 4.6 99.4 905.1 The Little Data Book on Information and Communication Technology 2011 175 Romania Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 22 21 1,002 Urban population (% of total) 54 54 75 GNI per capita, World Bank Atlas method ($) 1,690 8,330 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -2.1 5.6 4.4 Adult literacy rate (% ages 15 and older) 97 98 92 Gross primary, secondary, and tertiary enrollment (%) 68 82 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.3 3.4 3.3 Mobile cellular and fixed-line subscribers per employee 151 564 576 Telecommunications investment (% of revenue) 67.8 21.5 18.0 Performance Access Telephone lines (per 100 people) 17.4 24.7 22.1 Mobile cellular subscriptions (per 100 people) 11.1 118.1 100.6 Fixed broadband Internet subscribers (per 100 people) 1.7 13.1 19.4 Personal computers (per 100 people) 3.2 19.2 11.2 Households with a television (%) .. 97 93 Usage International voice traffic total (minutes per person per month) .. 10.3 .. Mobile telephone usage (minutes per user per month) .. 146 157 Internet users (per 100 people) 3.6 36.2 34.6 Quality Population covered by mobile cellular network (%) 97 98 94 Fixed broadband Internet subscribers (% of total subscribers) 4.3 100.0 41.6 International Internet bandwidth (bits per second per person) 4 18,271 1,120 Affordability Residential fixed line tariff ($ a month) .. 19.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 10.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 7.2 18.8 Trade ICT goods exports (% of total goods exports) 5.3 8.4 12.2 ICT goods imports (% of total goods imports) 12.0 9.3 15.1 ICT service exports (% of total service exports) 10.8 18.9 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.42 0.30 Secure Internet servers (per million people) 2.4 39.8 32.2 176 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Russian Federation Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 146 142 1,002 Urban population (% of total) 73 73 75 GNI per capita, World Bank Atlas method ($) 1,710 9,340 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.2 6.0 4.4 Adult literacy rate (% ages 15 and older) 99 100 92 Gross primary, secondary, and tertiary enrollment (%) .. 83 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.0 2.6 3.3 Mobile cellular and fixed-line subscribers per employee 83 439 576 Telecommunications investment (% of revenue) 11.5 .. 18.0 Performance Access Telephone lines (per 100 people) 21.9 31.6 22.1 Mobile cellular subscriptions (per 100 people) 2.2 162.5 100.6 Fixed broadband Internet subscribers (per 100 people) 0.3 62.1 19.4 Personal computers (per 100 people) 6.4 13.3 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 137 227 157 Internet users (per 100 people) 2.0 42.1 34.6 Quality Population covered by mobile cellular network (%) .. 95 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 14.6 41.6 International Internet bandwidth (bits per second per person) 21 573 1,120 Affordability Residential fixed line tariff ($ a month) .. 5.4 10.0 Mobile cellular prepaid tariff ($ a month) .. 5.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 13.3 18.8 Trade ICT goods exports (% of total goods exports) 0.8 0.6 12.2 ICT goods imports (% of total goods imports) 5.6 8.4 15.1 ICT service exports (% of total service exports) 4.6 6.3 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.33 0.30 Secure Internet servers (per million people) 2.0 20.3 32.2 The Little Data Book on Information and Communication Technology 2011 177 Rwanda Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 10 846 Urban population (% of total) 14 19 29 GNI per capita, World Bank Atlas method ($) 250 490 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 10.1 7.6 5.4 Adult literacy rate (% ages 15 and older) 65 71 62 Gross primary, secondary, and tertiary enrollment (%) 48 65 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 1.0 3.0 2.9 Mobile cellular and fixed-line subscribers per employee 189 1,952 301 Telecommunications investment (% of revenue) 93.1 15.8 .. Performance Access Telephone lines (per 100 people) 0.2 0.3 1.2 Mobile cellular subscriptions (per 100 people) 0.5 24.3 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 1.5 0.1 Personal computers (per 100 people) 0.1 0.3 0.9 Households with a television (%) 2 3 .. Usage International voice traffic total (minutes per person per month) .. 0.7 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 4.5 2.7 Quality Population covered by mobile cellular network (%) 50 92 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 5.7 5.4 International Internet bandwidth (bits per second per person) 0 35 7 Affordability Residential fixed line tariff ($ a month) .. 8.1 8.8 Mobile cellular prepaid tariff ($ a month) .. 6.6 8.0 Fixed broadband Internet access tariff ($ a month) .. 88.0 89.9 Trade ICT goods exports (% of total goods exports) 0.0 1.4 0.6 ICT goods imports (% of total goods imports) 9.3 12.3 5.9 ICT service exports (% of total service exports) 0.0 0.1 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.09 Secure Internet servers (per million people) 0.1 0.7 0.6 178 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Samoa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.18 0.18 3,811 Urban population (% of total) 22 23 41 GNI per capita, World Bank Atlas method ($) 1,420 2,840 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.3 3.5 8.5 Adult literacy rate (% ages 15 and older) .. 99 80 Gross primary, secondary, and tertiary enrollment (%) 72 74 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator .. Mixed Level of competition (competition, partial comp., monopoly) International long distance service .. M Mobile telephone service .. C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 4.2 4.7 3.0 Mobile cellular and fixed-line subscribers per employee 55 95 605 Telecommunications investment (% of revenue) 13.3 .. 22.4 Performance Access Telephone lines (per 100 people) 4.8 17.8 12.7 Mobile cellular subscriptions (per 100 people) 1.4 84.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.2 .. 5.5 Personal computers (per 100 people) 0.6 2.3 4.5 Households with a television (%) .. 62 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.6 5.0 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 .. 40.1 International Internet bandwidth (bits per second per person) 1 50 151 Affordability Residential fixed line tariff ($ a month) .. 10.3 4.7 Mobile cellular prepaid tariff ($ a month) .. 8.8 7.1 Fixed broadband Internet access tariff ($ a month) .. 469.0 30.4 Trade ICT goods exports (% of total goods exports) 0.3 0.0 21.3 ICT goods imports (% of total goods imports) 3.4 2.2 18.4 ICT service exports (% of total service exports) .. 3.9 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.14 0.24 Secure Internet servers (per million people) 11.3 22.4 2.7 The Little Data Book on Information and Communication Technology 2011 179 San Marino High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) .. 0.03 1,117 Urban population (% of total) 93 94 77 GNI per capita, World Bank Atlas method ($) .. 50,670 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.5 3.2 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 0.4 0.4 3.0 Mobile cellular and fixed-line subscribers per employee 497 438 765 Telecommunications investment (% of revenue) 62.9 45.6 15.5 Performance Access Telephone lines (per 100 people) .. 68.4 45.1 Mobile cellular subscriptions (per 100 people) .. 76.3 111.2 Fixed broadband Internet subscribers (per 100 people) .. 20.9 24.3 Personal computers (per 100 people) .. 80.0 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. 54.1 72.3 Quality Population covered by mobile cellular network (%) .. 98 99 Fixed broadband Internet subscribers (% of total subscribers) .. 75.4 89.2 International Internet bandwidth (bits per second per person) .. 257,807 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.18 0.46 Secure Internet servers (per million people) .. 1,225.8 905.1 180 2011 The Little Data Book on Information and Communication Technology São Tomé and Príncipe Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.14 0.16 3,811 Urban population (% of total) 53 61 41 GNI per capita, World Bank Atlas method ($) .. 1,130 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 6.3 8.5 Adult literacy rate (% ages 15 and older) 85 89 80 Gross primary, secondary, and tertiary enrollment (%) .. 68 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. M Internet service .. M Efficiency and capacity Telecommunications revenue (% of GDP) 6.6 8.0 3.0 Mobile cellular and fixed-line subscribers per employee 43 466 605 Telecommunications investment (% of revenue) 16.6 11.8 22.4 Performance Access Telephone lines (per 100 people) 3.3 4.8 12.7 Mobile cellular subscriptions (per 100 people) 0.0 39.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.3 1.6 5.5 Personal computers (per 100 people) 1.0 3.9 4.5 Households with a television (%) 31 36 .. Usage International voice traffic, total (minutes per person per month) .. 4.6 .. Mobile telephone usage (minutes per user per month) .. 48 342 Internet users (per 100 people) 4.6 16.4 17.2 Quality Population covered by mobile cellular network (%) .. 20 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 12.2 40.1 International Internet bandwidth (bits per second per person) 14 51 151 Affordability Residential fixed line tariff ($ a month) .. 9.6 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 207.3 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.4 21.3 ICT goods imports (% of total goods imports) 1.0 5.7 18.4 ICT service exports (% of total service exports) 15.9 11.7 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.09 0.24 Secure Internet servers (per million people) .. 18.1 2.7 The Little Data Book on Information and Communication Technology 2011 181 Saudi Arabia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 21 25 1,117 Urban population (% of total) 80 82 77 GNI per capita, World Bank Atlas method ($) 8,150 17,210 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.3 3.8 2.0 Adult literacy rate (% ages 15 and older) 79 86 98 Gross primary, secondary, and tertiary enrollment (%) .. 80 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 2.7 3.0 Mobile cellular and fixed-line subscribers per employee 189 1,618 765 Telecommunications investment (% of revenue) 33.9 84.1 15.5 Performance Access Telephone lines (per 100 people) 14.4 16.4 45.1 Mobile cellular subscriptions (per 100 people) 6.7 176.7 111.2 Fixed broadband Internet subscribers (per 100 people) 1.0 7.4 24.3 Personal computers (per 100 people) 6.3 69.3 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 2.2 38.6 72.3 Quality Population covered by mobile cellular network (%) 92 98 99 Fixed broadband Internet subscribers (% of total subscribers) 3.5 76.4 89.2 International Internet bandwidth (bits per second per person) 16 1,731 19,521 Affordability Residential fixed line tariff ($ a month) .. 9.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 7.4 14.8 Fixed broadband Internet access tariff ($ a month) .. 26.7 28.8 Trade ICT goods exports (% of total goods exports) 0.1 0.3 12.2 ICT goods imports (% of total goods imports) 5.1 4.6 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.31 0.46 Secure Internet servers (per million people) 0.5 18.5 905.1 182 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Senegal Lower middle income Lower- middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 13 3,811 Urban population (% of total) 41 43 41 GNI per capita, World Bank Atlas method ($) 510 1,040 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 4.3 8.5 Adult literacy rate (% ages 15 and older) 39 50 80 Gross primary, secondary, and tertiary enrollment (%) 34 44 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service P P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 4.2 9.8 3.0 Mobile cellular and fixed-line subscribers per employee 324 1,859 605 Telecommunications investment (% of revenue) 40.4 18.7 22.4 Performance Access Telephone lines (per 100 people) 2.1 2.2 12.7 Mobile cellular subscriptions (per 100 people) 2.5 55.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 0.5 5.5 Personal computers (per 100 people) 1.6 2.2 4.5 Households with a television (%) 27 48 .. Usage International voice traffic, total (minutes per person per month) .. 8.4 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.4 7.4 17.2 Quality Population covered by mobile cellular network (%) .. 85 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 98.3 40.1 International Internet bandwidth (bits per second per person) 4 372 151 Affordability Residential fixed line tariff ($ a month) .. 24.0 4.7 Mobile cellular prepaid tariff ($ a month) .. 8.3 7.1 Fixed broadband Internet access tariff ($ a month) .. 39.9 30.4 Trade ICT goods exports (% of total goods exports) 0.2 0.4 21.3 ICT goods imports (% of total goods imports) 3.2 4.5 18.4 ICT service exports (% of total service exports) 13.5 15.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.18 0.24 Secure Internet servers (per million people) 0.1 1.1 2.7 The Little Data Book on Information and Communication Technology 2011 183 Serbia Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 8 7 1,002 Urban population (% of total) 51 52 75 GNI per capita, World Bank Atlas method ($) 1,400 6,000 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.5 5.0 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) .. 78 82 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator .. Mixed Level of competition (competition, partial comp., monopoly) International long distance service .. M Mobile telephone service .. C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 4.9 3.3 Mobile cellular and fixed-line subscribers per employee .. 883 576 Telecommunications investment (% of revenue) 28.0 19.1 18.0 Performance Access Telephone lines (per 100 people) .. 42.4 22.1 Mobile cellular subscriptions (per 100 people) .. 135.4 100.6 Fixed broadband Internet subscribers (per 100 people) .. 11.5 19.4 Personal computers (per 100 people) .. 17.6 11.2 Households with a television (%) .. .. 93 Usage International voice traffic total (minutes per person per month) .. 16.9 .. Mobile telephone usage (minutes per user per month) .. 88 157 Internet users (per 100 people) .. 56.1 34.6 Quality Population covered by mobile cellular network (%) .. 94 94 Fixed broadband Internet subscribers (% of total subscribers) .. 70.1 41.6 International Internet bandwidth (bits per second per person) .. 12,660 1,120 Affordability Residential fixed line tariff ($ a month) .. 3.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 5.2 8.8 Fixed broadband Internet access tariff ($ a month) .. 13.7 18.8 Trade ICT goods exports (% of total goods exports) 0.5 2.2 12.2 ICT goods imports (% of total goods imports) 4.5 5.4 15.1 ICT service exports (% of total service exports) .. 8.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.22 0.30 Secure Internet servers (per million people) .. 19.9 32.2 184 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Seychelles Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.08 0.09 1,002 Urban population (% of total) 51 55 75 GNI per capita, World Bank Atlas method ($) 7,420 8,480 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.6 1.7 4.4 Adult literacy rate (% ages 15 and older) 92 92 92 Gross primary, secondary, and tertiary enrollment (%) .. 88 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service P P Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 6.5 4.0 3.3 Mobile cellular and fixed-line subscribers per employee 126 .. 576 Telecommunications investment (% of revenue) 10.3 20.3 18.0 Performance Access Telephone lines (per 100 people) 25.4 25.1 22.1 Mobile cellular subscriptions (per 100 people) 32.0 104.9 100.6 Fixed broadband Internet subscribers (per 100 people) 1.6 6.8 19.4 Personal computers (per 100 people) 13.6 21.2 11.2 Households with a television (%) 92 92 93 Usage International voice traffic, total (minutes per person per month) .. 17.2 .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 7.4 38.6 34.6 Quality Population covered by mobile cellular network (%) 97 98 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 63.8 41.6 International Internet bandwidth (bits per second per person) 25 1,745 1,120 Affordability Residential fixed line tariff ($ a month) .. 11.2 10.0 Mobile cellular prepaid tariff ($ a month) .. 11.3 8.8 Fixed broadband Internet access tariff ($ a month) .. 57.1 18.8 Trade ICT goods exports (% of total goods exports) 0.7 0.5 12.2 ICT goods imports (% of total goods imports) 2.2 2.9 15.1 ICT service exports (% of total service exports) .. 1.2 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.06 0.30 Secure Internet servers (per million people) 12.3 1,123.6 32.2 The Little Data Book on Information and Communication Technology 2011 185 Sierra Leone Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 6 846 Urban population (% of total) 36 38 29 GNI per capita, World Bank Atlas method ($) 150 340 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -5.0 9.5 5.4 Adult literacy rate (% ages 15 and older) .. 41 62 Gross primary, secondary, and tertiary enrollment (%) 46 77 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 2.9 Mobile cellular and fixed-line subscribers per employee 31 .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.4 0.6 1.2 Mobile cellular subscriptions (per 100 people) 0.3 20.4 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 .. 0.1 Personal computers (per 100 people) .. .. 0.9 Households with a television (%) .. 10 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 0.3 2.7 Quality Population covered by mobile cellular network (%) .. 70 53 Fixed broadband Internet subscribers (% of total subscribers) .. .. 5.4 International Internet bandwidth (bits per second per person) 0 .. 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) 0.0 2.2 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.00 0.09 Secure Internet servers (per million people) 0.2 0.2 0.6 186 2011 The Little Data Book on Information and Communication Technology Singapore High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 4 5 1,117 Urban population (% of total) 100 100 77 GNI per capita, World Bank Atlas method ($) 23,350 37,220 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.7 6.5 2.0 Adult literacy rate (% ages 15 and older) 93 95 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 2.6 3.0 Mobile cellular and fixed-line subscribers per employee 584 .. 765 Telecommunications investment (% of revenue) 14.9 12.6 15.5 Performance Access Telephone lines (per 100 people) 48.3 37.1 45.1 Mobile cellular subscriptions (per 100 people) 68.2 133.4 111.2 Fixed broadband Internet subscribers (per 100 people) 21.2 22.8 24.3 Personal computers (per 100 people) 48.2 74.3 65.4 Households with a television (%) 99 .. 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 411 377 343 Internet users (per 100 people) 32.3 73.3 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 8.1 90.9 89.2 International Internet bandwidth (bits per second per person) 558 22,783 19,521 Affordability Residential fixed line tariff ($ a month) .. 7.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 3.9 14.8 Fixed broadband Internet access tariff ($ a month) .. 16.7 28.8 Trade ICT goods exports (% of total goods exports) 56.1 35.4 12.2 ICT goods imports (% of total goods imports) 44.4 28.2 13.3 ICT service exports (% of total service exports) 2.4 2.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.69 0.46 Secure Internet servers (per million people) 126.9 523.1 905.1 The Little Data Book on Information and Communication Technology 2011 187 Slovak Republic High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 5 1,117 Urban population (% of total) 56 57 77 GNI per capita, World Bank Atlas method ($) 5,370 16,130 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.7 5.8 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 72 81 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.9 3.3 3.0 Mobile cellular and fixed-line subscribers per employee 191 665 765 Telecommunications investment (% of revenue) 681.4 545.6 15.5 Performance Access Telephone lines (per 100 people) 31.5 18.9 45.1 Mobile cellular subscriptions (per 100 people) 23.1 101.5 111.2 Fixed broadband Internet subscribers (per 100 people) 1.3 15.4 24.3 Personal computers (per 100 people) 13.7 58.1 65.4 Households with a television (%) .. 99 98 Usage International voice traffic total (minutes per person per month) .. 19.0 .. Mobile telephone usage (minutes per user per month) 148 112 343 Internet users (per 100 people) 9.4 75.0 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 93.4 89.2 International Internet bandwidth (bits per second per person) 41 7,567 19,521 Affordability Residential fixed line tariff ($ a month) .. 22.7 22.8 Mobile cellular prepaid tariff ($ a month) .. 24.9 14.8 Fixed broadband Internet access tariff ($ a month) .. 28.6 28.8 Trade ICT goods exports (% of total goods exports) 3.9 17.5 12.2 ICT goods imports (% of total goods imports) 7.8 14.7 13.3 ICT service exports (% of total service exports) 4.6 8.0 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.35 0.46 Secure Internet servers (per million people) 14.7 127.6 905.1 188 2011 The Little Data Book on Information and Communication Technology Slovenia High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 2 2 1,117 Urban population (% of total) 51 48 77 GNI per capita, World Bank Atlas method ($) 11,090 23,520 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 3.8 2.0 Adult literacy rate (% ages 15 and older) .. 100 98 Gross primary, secondary, and tertiary enrollment (%) 85 93 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.8 3.3 3.0 Mobile cellular and fixed-line subscribers per employee 541 644 765 Telecommunications investment (% of revenue) 97.6 23.0 15.5 Performance Access Telephone lines (per 100 people) 39.5 50.6 45.1 Mobile cellular subscriptions (per 100 people) 61.1 102.8 111.2 Fixed broadband Internet subscribers (per 100 people) 7.0 23.4 24.3 Personal computers (per 100 people) 27.6 42.5 65.4 Households with a television (%) .. 99 98 Usage International voice traffic, total (minutes per person per month) .. 18.3 .. Mobile telephone usage (minutes per user per month) .. 143 343 Internet users (per 100 people) 15.1 63.6 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 2.0 97.2 89.2 International Internet bandwidth (bits per second per person) 95 6,720 19,521 Affordability Residential fixed line tariff ($ a month) .. 19.6 22.8 Mobile cellular prepaid tariff ($ a month) .. 15.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 21.7 28.8 Trade ICT goods exports (% of total goods exports) 4.6 3.8 12.2 ICT goods imports (% of total goods imports) 6.9 5.6 13.3 ICT service exports (% of total service exports) 4.2 7.2 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.40 0.46 Secure Internet servers (per million people) 51.2 301.2 905.1 The Little Data Book on Information and Communication Technology 2011 189 Solomon Islands East Asia & Pacific Low income Low Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.42 0.52 846 Urban population (% of total) 16 18 29 GNI per capita, World Bank Atlas method ($) 1,000 910 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -1.9 4.5 5.4 Adult literacy rate (% ages 15 and older) 77 .. 62 Gross primary, secondary, and tertiary enrollment (%) 40 50 56 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.8 3.4 2.9 Mobile cellular and fixed-line subscribers per employee 59 .. 301 Telecommunications investment (% of revenue) 167.6 .. .. Performance Access Telephone lines (per 100 people) 1.9 1.6 1.2 Mobile cellular subscriptions (per 100 people) 0.3 5.7 26.6 Fixed broadband Internet subscribers (per 100 people) 0.3 0.4 0.1 Personal computers (per 100 people) 3.9 4.6 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.5 1.9 2.7 Quality Population covered by mobile cellular network (%) 35 .. 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 23.7 5.4 International Internet bandwidth (bits per second per person) 1 17 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) 3.5 3.5 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.04 0.09 Secure Internet servers (per million people) .. 3.7 0.6 190 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Somalia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 7 9 846 Urban population (% of total) 33 37 29 GNI per capita, World Bank Atlas method ($) .. .. 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 5.4 Adult literacy rate (% ages 15 and older) .. .. 62 Gross primary, secondary, and tertiary enrollment (%) .. .. 56 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 2.9 Mobile cellular and fixed-line subscribers per employee .. .. 301 Telecommunications investment (% of revenue) .. .. .. Performance Access Telephone lines (per 100 people) 0.3 1.1 1.2 Mobile cellular subscriptions (per 100 people) 1.1 7.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.1 0.9 0.9 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 1.2 2.7 Quality Population covered by mobile cellular network (%) .. .. 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 0 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.00 0.09 Secure Internet servers (per million people) .. 0.1 0.6 The Little Data Book on Information and Communication Technology 2011 191 South Africa Sub-Saharan Africa Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 44 49 1,002 Urban population (% of total) 57 61 75 GNI per capita, World Bank Atlas method ($) 3,050 5,760 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.5 4.1 4.4 Adult literacy rate (% ages 15 and older) .. 89 92 Gross primary, secondary, and tertiary enrollment (%) 80 76 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C P Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 5.1 7.3 3.3 Mobile cellular and fixed-line subscribers per employee 264 1,145 576 Telecommunications investment (% of revenue) 25.5 9.8 18.0 Performance Access Telephone lines (per 100 people) 11.3 8.8 22.1 Mobile cellular subscriptions (per 100 people) 19.0 94.2 100.6 Fixed broadband Internet subscribers (per 100 people) 1.6 7.6 19.4 Personal computers (per 100 people) 6.6 8.4 11.2 Households with a television (%) 54 69 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 85 157 Internet users (per 100 people) 5.5 9.0 34.6 Quality Population covered by mobile cellular network (%) 92 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.3 1.7 41.6 International Internet bandwidth (bits per second per person) 8 70 1,120 Affordability Residential fixed line tariff ($ a month) .. 21.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 12.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 26.9 18.8 Trade ICT goods exports (% of total goods exports) 2.0 2.0 12.2 ICT goods imports (% of total goods imports) 13.6 9.8 15.1 ICT service exports (% of total service exports) 2.9 3.9 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.31 0.30 Secure Internet servers (per million people) 11.6 62.6 32.2 192 2011 The Little Data Book on Information and Communication Technology Spain High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 40 46 1,117 Urban population (% of total) 76 77 77 GNI per capita, World Bank Atlas method ($) 15,420 32,120 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.2 2.8 2.0 Adult literacy rate (% ages 15 and older) .. 98 98 Gross primary, secondary, and tertiary enrollment (%) 92 97 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.2 4.1 3.0 Mobile cellular and fixed-line subscribers per employee 638 855 765 Telecommunications investment (% of revenue) 36.7 11.7 15.5 Performance Access Telephone lines (per 100 people) 42.5 43.6 45.1 Mobile cellular subscriptions (per 100 people) 60.3 111.0 111.2 Fixed broadband Internet subscribers (per 100 people) 8.0 21.5 24.3 Personal computers (per 100 people) 17.4 39.3 65.4 Households with a television (%) 100 100 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 101 156 343 Internet users (per 100 people) 13.6 61.2 72.3 Quality Population covered by mobile cellular network (%) 99 99 99 Fixed broadband Internet subscribers (% of total subscribers) 2.4 98.1 89.2 International Internet bandwidth (bits per second per person) 297 11,008 19,521 Affordability Residential fixed line tariff ($ a month) .. 28.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 31.6 14.8 Fixed broadband Internet access tariff ($ a month) .. 28.8 28.8 Trade ICT goods exports (% of total goods exports) 5.4 3.0 12.2 ICT goods imports (% of total goods imports) 9.3 8.4 13.3 ICT service exports (% of total service exports) 5.2 6.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.77 0.46 Secure Internet servers (per million people) 23.0 232.7 905.1 The Little Data Book on Information and Communication Technology 2011 193 Sri Lanka South Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 19 20 3,811 Urban population (% of total) 16 15 41 GNI per capita, World Bank Atlas method ($) 880 1,990 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.1 5.5 8.5 Adult literacy rate (% ages 15 and older) 91 91 80 Gross primary, secondary, and tertiary enrollment (%) 71 69 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 101 919 605 Telecommunications investment (% of revenue) 35.8 12.2 22.4 Performance Access Telephone lines (per 100 people) 4.1 16.9 12.7 Mobile cellular subscriptions (per 100 people) 2.3 69.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.2 1.2 5.5 Personal computers (per 100 people) 0.7 3.7 4.5 Households with a television (%) 41 76 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 153 342 Internet users (per 100 people) 0.6 8.7 17.2 Quality Population covered by mobile cellular network (%) 58 95 77 Fixed broadband Internet subscribers (% of total subscribers) 0.5 67.9 40.1 International Internet bandwidth (bits per second per person) 1 190 151 Affordability Residential fixed line tariff ($ a month) .. 4.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 0.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 4.4 30.4 Trade ICT goods exports (% of total goods exports) 2.7 1.0 21.3 ICT goods imports (% of total goods imports) 4.2 3.6 18.4 ICT service exports (% of total service exports) 7.8 17.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.26 0.24 Secure Internet servers (per million people) 0.3 4.5 2.7 194 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean St. Kitts and Nevis Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.04 0.05 1,002 Urban population (% of total) 33 32 75 GNI per capita, World Bank Atlas method ($) 6,470 10,150 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 3.2 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) 84 62 82 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 9.1 .. 3.3 Mobile cellular and fixed-line subscribers per employee 167 .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 49.5 41.3 22.1 Mobile cellular subscriptions (per 100 people) 2.7 167.4 100.6 Fixed broadband Internet subscribers (per 100 people) 9.8 .. 19.4 Personal computers (per 100 people) 15.8 23.4 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 6.1 34.3 34.6 Quality Population covered by mobile cellular network (%) .. .. 94 Fixed broadband Internet subscribers (% of total subscribers) 10.9 .. 41.6 International Internet bandwidth (bits per second per person) 42 .. 1,120 Affordability Residential fixed line tariff ($ a month) .. 9.8 10.0 Mobile cellular prepaid tariff ($ a month) .. 10.8 8.8 Fixed broadband Internet access tariff ($ a month) .. 36.7 18.8 Trade ICT goods exports (% of total goods exports) 1.1 29.9 12.2 ICT goods imports (% of total goods imports) 9.8 4.8 15.1 ICT service exports (% of total service exports) 5.4 5.5 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 0.30 Secure Internet servers (per million people) 347.0 1,320.0 32.2 The Little Data Book on Information and Communication Technology 2011 195 St. Lucia Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.16 0.17 1,002 Urban population (% of total) 28 28 75 GNI per capita, World Bank Atlas method ($) 4,130 5,190 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.0 2.7 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) 73 75 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service M .. Mobile telephone service M C Internet service M .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.3 Mobile cellular and fixed-line subscribers per employee .. .. 576 Telecommunications investment (% of revenue) .. .. 18.0 Performance Access Telephone lines (per 100 people) 31.3 23.8 22.1 Mobile cellular subscriptions (per 100 people) 1.6 102.3 100.6 Fixed broadband Internet subscribers (per 100 people) .. 9.1 19.4 Personal computers (per 100 people) 14.1 16.0 11.2 Households with a television (%) 79 .. 93 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 5.1 83.0 34.6 Quality Population covered by mobile cellular network (%) .. 80 94 Fixed broadband Internet subscribers (% of total subscribers) .. 100.1 41.6 International Internet bandwidth (bits per second per person) 95 .. 1,120 Affordability Residential fixed line tariff ($ a month) .. 11.6 10.0 Mobile cellular prepaid tariff ($ a month) .. 10.5 8.8 Fixed broadband Internet access tariff ($ a month) .. 29.3 18.8 Trade ICT goods exports (% of total goods exports) 9.7 5.7 12.2 ICT goods imports (% of total goods imports) 7.1 4.2 15.1 ICT service exports (% of total service exports) 4.2 1.6 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.11 0.30 Secure Internet servers (per million people) 12.7 126.4 32.2 196 2011 The Little Data Book on Information and Communication Technology St. Vincent & Grenadines Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.11 0.11 1,002 Urban population (% of total) 44 47 75 GNI per capita, World Bank Atlas method ($) 2,920 5,130 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.7 4.5 4.4 Adult literacy rate (% ages 15 and older) .. .. 92 Gross primary, secondary, and tertiary enrollment (%) 76 80 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 8.5 0.4 3.3 Mobile cellular and fixed-line subscribers per employee 165 19,109 576 Telecommunications investment (% of revenue) 15.2 .. 18.0 Performance Access Telephone lines (per 100 people) 23.1 21.1 22.1 Mobile cellular subscriptions (per 100 people) 2.2 110.9 100.6 Fixed broadband Internet subscribers (per 100 people) 2.5 10.8 19.4 Personal computers (per 100 people) 11.1 15.2 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 3.2 69.6 34.6 Quality Population covered by mobile cellular network (%) 55 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 97.4 41.6 International Internet bandwidth (bits per second per person) 37 275 1,120 Affordability Residential fixed line tariff ($ a month) .. 10.9 10.0 Mobile cellular prepaid tariff ($ a month) .. 8.3 8.8 Fixed broadband Internet access tariff ($ a month) .. 33.6 18.8 Trade ICT goods exports (% of total goods exports) 0.6 11.0 12.2 ICT goods imports (% of total goods imports) 5.7 4.0 15.1 ICT service exports (% of total service exports) 9.2 6.1 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.13 0.30 Secure Internet servers (per million people) 27.8 109.8 32.2 The Little Data Book on Information and Communication Technology 2011 197 Sudan Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 35 42 3,811 Urban population (% of total) 36 44 41 GNI per capita, World Bank Atlas method ($) 320 1,220 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.2 7.3 8.5 Adult literacy rate (% ages 15 and older) 61 70 80 Gross primary, secondary, and tertiary enrollment (%) 29 38 64 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.1 3.2 3.0 Mobile cellular and fixed-line subscribers per employee 146 2,168 605 Telecommunications investment (% of revenue) 71.2 418.3 22.4 Performance Access Telephone lines (per 100 people) 1.1 0.9 12.7 Mobile cellular subscriptions (per 100 people) 0.1 36.3 57.8 Fixed broadband Internet subscribers (per 100 people) .. 0.1 5.5 Personal computers (per 100 people) 0.3 10.7 4.5 Households with a television (%) .. 16 .. Usage International voice traffic total (minutes per person per month) .. 1.1 .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.0 9.9 17.2 Quality Population covered by mobile cellular network (%) 20 66 77 Fixed broadband Internet subscribers (% of total subscribers) .. 4.7 40.1 International Internet bandwidth (bits per second per person) 0 322 151 Affordability Residential fixed line tariff ($ a month) .. 3.9 4.7 Mobile cellular prepaid tariff ($ a month) .. 3.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 23.3 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.0 21.3 ICT goods imports (% of total goods imports) 5.7 4.7 18.4 ICT service exports (% of total service exports) 9.5 1.2 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.16 0.24 Secure Internet servers (per million people) .. 0.0 2.7 198 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Suriname Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.47 0.52 1,002 Urban population (% of total) 72 75 75 GNI per capita, World Bank Atlas method ($) 1,930 4,760 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.7 5.4 4.4 Adult literacy rate (% ages 15 and older) .. 95 92 Gross primary, secondary, and tertiary enrollment (%) 72 69 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service P M Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 5.5 5.2 3.3 Mobile cellular and fixed-line subscribers per employee 111 318 576 Telecommunications investment (% of revenue) 38.8 32.4 18.0 Performance Access Telephone lines (per 100 people) 16.1 16.1 22.1 Mobile cellular subscriptions (per 100 people) 8.8 147.0 100.6 Fixed broadband Internet subscribers (per 100 people) 0.8 2.4 19.4 Personal computers (per 100 people) 4.2 4.0 11.2 Households with a television (%) .. .. 93 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 157 Internet users (per 100 people) 2.5 31.4 34.6 Quality Population covered by mobile cellular network (%) .. .. 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 67.9 41.6 International Internet bandwidth (bits per second per person) 6 385 1,120 Affordability Residential fixed line tariff ($ a month) .. 2.3 10.0 Mobile cellular prepaid tariff ($ a month) .. 9.2 8.8 Fixed broadband Internet access tariff ($ a month) .. 79.9 18.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) 7.0 4.9 15.1 ICT service exports (% of total service exports) 0.0 0.0 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.02 0.30 Secure Internet servers (per million people) .. 21.0 32.2 The Little Data Book on Information and Communication Technology 2011 199 Swaziland Sub-Saharan Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 1 3,811 Urban population (% of total) 23 25 41 GNI per capita, World Bank Atlas method ($) 1,550 2,470 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.3 2.6 8.5 Adult literacy rate (% ages 15 and older) 80 87 80 Gross primary, secondary, and tertiary enrollment (%) 58 64 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M M Internet service C .. Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 4.5 3.0 Mobile cellular and fixed-line subscribers per employee 137 1,118 605 Telecommunications investment (% of revenue) 9.9 22.4 22.4 Performance Access Telephone lines (per 100 people) 3.0 3.7 12.7 Mobile cellular subscriptions (per 100 people) 3.1 55.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 1.9 5.5 Personal computers (per 100 people) 1.1 3.7 4.5 Households with a television (%) .. 35 .. Usage International voice traffic total (minutes per person per month) Mobile telephone usage (minutes per user per month) .. 3.4 .. Internet users (per 100 people) .. .. 342 Quality 0.9 7.6 17.2 Population covered by mobile cellular network (%) Fixed broadband Internet subscribers (% of total subscribers) 70 91 77 International Internet bandwidth (bits per second per person) 0.0 6.8 40.1 Affordability 1 35 151 Residential fixed line tariff ($ a month) Mobile cellular prepaid tariff ($ a month) .. 4.9 4.7 Fixed broadband Internet access tariff ($ a month) .. 12.8 7.1 Trade .. 858.0 30.4 ICT goods exports (% of total goods exports) ICT goods imports (% of total goods imports) 0.4 0.1 21.3 ICT service exports (% of total service exports) 2.8 3.6 18.4 Applications 1.3 11.3 19.9 E-gov’t Web measure index (0–1, 1=highest presence) Secure Internet servers (per million people) .. 0.00 0.24 200 2011 The Little Data Book on Information and Communication Technology Sweden High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 9 9 1,117 Urban population (% of total) 84 85 77 GNI per capita, World Bank Atlas method ($) 29,500 48,840 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.6 2.4 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 112 92 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.1 2.7 3.0 Mobile cellular and fixed-line subscribers per employee 422 894 765 Telecommunications investment (% of revenue) 31.9 12.7 15.5 Performance Access Telephone lines (per 100 people) 64.8 55.3 45.1 Mobile cellular subscriptions (per 100 people) 71.8 122.8 111.2 Fixed broadband Internet subscribers (per 100 people) 25.3 46.3 24.3 Personal computers (per 100 people) 50.7 88.1 65.4 Households with a television (%) .. 94 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 112 206 343 Internet users (per 100 people) 45.6 90.3 72.3 Quality Population covered by mobile cellular network (%) 99 98 99 Fixed broadband Internet subscribers (% of total subscribers) 11.1 88.8 89.2 International Internet bandwidth (bits per second per person) 2,098 49,828 19,521 Affordability Residential fixed line tariff ($ a month) .. 26.2 22.8 Mobile cellular prepaid tariff ($ a month) .. 14.8 14.8 Fixed broadband Internet access tariff ($ a month) .. 35.5 28.8 Trade ICT goods exports (% of total goods exports) 19.1 10.0 12.2 ICT goods imports (% of total goods imports) 16.3 11.5 13.3 ICT service exports (% of total service exports) 9.1 14.8 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.53 0.46 Secure Internet servers (per million people) 116.1 1,266.2 905.1 The Little Data Book on Information and Communication Technology 2011 201 Switzerland High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 7 8 1,117 Urban population (% of total) 73 74 77 GNI per capita, World Bank Atlas method ($) 40,280 65,430 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.1 1.9 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 84 85 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 3.3 3.0 Mobile cellular and fixed-line subscribers per employee 409 601 765 Telecommunications investment (% of revenue) 27.2 14.2 15.5 Performance Access Telephone lines (per 100 people) 72.9 60.1 45.1 Mobile cellular subscriptions (per 100 people) 64.6 119.7 111.2 Fixed broadband Internet subscribers (per 100 people) 23.2 35.9 24.3 Personal computers (per 100 people) 65.4 96.2 65.4 Households with a television (%) 94 92 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 130 343 Internet users (per 100 people) 47.9 70.9 72.3 Quality Population covered by mobile cellular network (%) 98 100 99 Fixed broadband Internet subscribers (% of total subscribers) 3.4 94.6 89.2 International Internet bandwidth (bits per second per person) 2,941 29,413 19,521 Affordability Residential fixed line tariff ($ a month) .. 31.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 33.7 14.8 Fixed broadband Internet access tariff ($ a month) .. 32.7 28.8 Trade ICT goods exports (% of total goods exports) 5.8 3.3 12.2 ICT goods imports (% of total goods imports) 11.0 6.6 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.44 0.46 Secure Internet servers (per million people) 149.2 1,876.0 905.1 202 2011 The Little Data Book on Information and Communication Technology Syrian Arab Republic Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 17 21 3,811 Urban population (% of total) 52 55 41 GNI per capita, World Bank Atlas method ($) 960 2,410 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.2 4.4 8.5 Adult literacy rate (% ages 15 and older) 83 84 80 Gross primary, secondary, and tertiary enrollment (%) 57 66 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service P P Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 1.9 3.0 3.0 Mobile cellular and fixed-line subscribers per employee 80 409 605 Telecommunications investment (% of revenue) 58.2 9.1 22.4 Performance Access Telephone lines (per 100 people) 10.1 18.4 12.7 Mobile cellular subscriptions (per 100 people) 0.2 46.0 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 3.7 5.5 Personal computers (per 100 people) 1.5 9.0 4.5 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 198 342 Internet users (per 100 people) 0.2 18.7 17.2 Quality Population covered by mobile cellular network (%) 50 96 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 4.4 40.1 International Internet bandwidth (bits per second per person) 1 261 151 Affordability Residential fixed line tariff ($ a month) .. 1.3 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.6 7.1 Fixed broadband Internet access tariff ($ a month) .. 31.5 30.4 Trade ICT goods exports (% of total goods exports) 0.0 0.2 21.3 ICT goods imports (% of total goods imports) 1.3 1.4 18.4 ICT service exports (% of total service exports) .. 4.4 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.04 0.24 Secure Internet servers (per million people) 0.1 0.1 2.7 The Little Data Book on Information and Communication Technology 2011 203 Tajikistan Europe & Central Asia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 6 7 846 Urban population (% of total) 27 26 29 GNI per capita, World Bank Atlas method ($) 170 700 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.1 8.2 5.4 Adult literacy rate (% ages 15 and older) 99 100 62 Gross primary, secondary, and tertiary enrollment (%) 68 72 56 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 0.7 2.9 2.9 Mobile cellular and fixed-line subscribers per employee 45 114 301 Telecommunications investment (% of revenue) 1.0 71.4 .. Performance Access Telephone lines (per 100 people) 3.5 4.2 1.2 Mobile cellular subscriptions (per 100 people) 0.0 70.5 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.0 0.1 Personal computers (per 100 people) .. 1.3 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 168 .. Internet users (per 100 people) 0.0 10.1 2.7 Quality Population covered by mobile cellular network (%) 0 .. 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 2.2 5.4 International Internet bandwidth (bits per second per person) 0 37 7 Affordability Residential fixed line tariff ($ a month) .. 0.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 2.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 363.6 89.9 Trade ICT goods exports (% of total goods exports) .. .. 0.6 ICT goods imports (% of total goods imports) .. .. 5.9 ICT service exports (% of total service exports) 9.5 19.6 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.09 0.09 Secure Internet servers (per million people) .. 0.4 0.6 204 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Tanzania Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 34 44 846 Urban population (% of total) 22 26 29 GNI per capita, World Bank Atlas method ($) 300 500 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.2 7.1 5.4 Adult literacy rate (% ages 15 and older) 69 73 62 Gross primary, secondary, and tertiary enrollment (%) 33 54 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service P M Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.7 .. 2.9 Mobile cellular and fixed-line subscribers per employee 78 .. 301 Telecommunications investment (% of revenue) 12.6 .. .. Performance Access Telephone lines (per 100 people) 0.5 0.4 1.2 Mobile cellular subscriptions (per 100 people) 0.3 39.9 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.3 0.9 0.9 Households with a television (%) 3 9 .. Usage International voice traffic, total (minutes per person per month) .. 0.1 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.1 1.5 2.7 Quality Population covered by mobile cellular network (%) 25 65 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 5.4 International Internet bandwidth (bits per second per person) 0 2 7 Affordability Residential fixed line tariff ($ a month) .. 12.2 8.8 Mobile cellular prepaid tariff ($ a month) .. 10.2 8.0 Fixed broadband Internet access tariff ($ a month) .. 63.6 89.9 Trade ICT goods exports (% of total goods exports) 0.4 0.6 0.6 ICT goods imports (% of total goods imports) 6.0 6.9 5.9 ICT service exports (% of total service exports) 4.3 2.7 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.17 0.09 Secure Internet servers (per million people) .. 0.4 0.6 The Little Data Book on Information and Communication Technology 2011 205 Thailand East Asia & Pacific Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 62 68 3,811 Urban population (% of total) 31 34 41 GNI per capita, World Bank Atlas method ($) 1,960 3,760 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -0.7 4.6 8.5 Adult literacy rate (% ages 15 and older) 93 94 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.6 4.0 3.0 Mobile cellular and fixed-line subscribers per employee 353 1,957 605 Telecommunications investment (% of revenue) 27.0 9.8 22.4 Performance Access Telephone lines (per 100 people) 9.0 10.4 12.7 Mobile cellular subscriptions (per 100 people) 4.9 122.6 57.8 Fixed broadband Internet subscribers (per 100 people) 1.0 .. 5.5 Personal computers (per 100 people) 2.7 6.7 4.5 Households with a television (%) .. 92 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 459 342 Internet users (per 100 people) 3.7 25.8 17.2 Quality Population covered by mobile cellular network (%) .. 38 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 .. 40.1 International Internet bandwidth (bits per second per person) 4 818 151 Affordability Residential fixed line tariff ($ a month) .. 8.3 4.7 Mobile cellular prepaid tariff ($ a month) .. 2.4 7.1 Fixed broadband Internet access tariff ($ a month) .. 18.8 30.4 Trade ICT goods exports (% of total goods exports) 29.5 19.8 21.3 ICT goods imports (% of total goods imports) 25.3 18.1 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.33 0.24 Secure Internet servers (per million people) 1.8 13.4 2.7 206 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Timor-Leste Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.82 1 3,811 Urban population (% of total) 24 28 41 GNI per capita, World Bank Atlas method ($) 330 2,460 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. 2.4 8.5 Adult literacy rate (% ages 15 and older) 38 51 80 Gross primary, secondary, and tertiary enrollment (%) 72 59 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. 7.9 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 605 Telecommunications investment (% of revenue) .. 6.2 22.4 Performance Access Telephone lines (per 100 people) .. .. 12.7 Mobile cellular subscriptions (per 100 people) .. .. 57.8 Fixed broadband Internet subscribers (per 100 people) .. 0.1 5.5 Personal computers (per 100 people) .. .. 4.5 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 79 342 Internet users (per 100 people) .. .. 17.2 Quality Population covered by mobile cellular network (%) .. .. 77 Fixed broadband Internet subscribers (% of total subscribers) .. .. 40.1 International Internet bandwidth (bits per second per person) .. .. 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.13 0.24 Secure Internet servers (per million people) .. 0.9 2.7 The Little Data Book on Information and Communication Technology 2011 207 Togo Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 7 846 Urban population (% of total) 37 43 29 GNI per capita, World Bank Atlas method ($) 280 440 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.2 2.5 5.4 Adult literacy rate (% ages 15 and older) 53 57 62 Gross primary, secondary, and tertiary enrollment (%) 55 57 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service P M Mobile telephone service P C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.9 7.4 2.9 Mobile cellular and fixed-line subscribers per employee 86 1,059 301 Telecommunications investment (% of revenue) 45.3 41.1 .. Performance Access Telephone lines (per 100 people) 0.8 2.7 1.2 Mobile cellular subscriptions (per 100 people) 1.0 33.0 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.9 0.1 Personal computers (per 100 people) 1.9 3.1 0.9 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. 2.3 .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 1.9 5.4 2.7 Quality Population covered by mobile cellular network (%) 80 85 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 4.5 5.4 International Internet bandwidth (bits per second per person) 0 23 7 Affordability Residential fixed line tariff ($ a month) .. 12.8 8.8 Mobile cellular prepaid tariff ($ a month) .. 12.4 8.0 Fixed broadband Internet access tariff ($ a month) .. 186.1 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.1 0.6 ICT goods imports (% of total goods imports) 3.3 4.2 5.9 ICT service exports (% of total service exports) 7.7 18.6 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.07 0.09 Secure Internet servers (per million people) .. 1.8 0.6 208 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Tonga Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.10 0.10 3,811 Urban population (% of total) 23 25 41 GNI per capita, World Bank Atlas method ($) 2,020 3,260 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.0 1.0 8.5 Adult literacy rate (% ages 15 and older) .. 99 80 Gross primary, secondary, and tertiary enrollment (%) 78 82 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Private Level of competition (competition, partial comp., monopoly) International long distance service P C Mobile telephone service .. C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 2.2 .. 3.0 Mobile cellular and fixed-line subscribers per employee 35 .. 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) 9.8 29.8 12.7 Mobile cellular subscriptions (per 100 people) 0.2 51.0 57.8 Fixed broadband Internet subscribers (per 100 people) 1.2 4.3 5.5 Personal computers (per 100 people) 1.3 5.9 4.5 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 2.4 8.1 17.2 Quality Population covered by mobile cellular network (%) 70 90 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 16.2 40.1 International Internet bandwidth (bits per second per person) 5 116 151 Affordability Residential fixed line tariff ($ a month) .. 6.5 4.7 Mobile cellular prepaid tariff ($ a month) .. 5.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 127.8 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. 2.8 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.07 0.24 Secure Internet servers (per million people) 30.3 19.2 2.7 The Little Data Book on Information and Communication Technology 2011 209 Trinidad and Tobago High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 1 1 1,117 Urban population (% of total) 11 14 77 GNI per capita, World Bank Atlas method ($) 5,190 16,700 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.0 7.4 2.0 Adult literacy rate (% ages 15 and older) .. 99 98 Gross primary, secondary, and tertiary enrollment (%) 66 66 91 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C P Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 2.6 3.0 Mobile cellular and fixed-line subscribers per employee 157 .. 765 Telecommunications investment (% of revenue) 39.2 .. 15.5 Performance Access Telephone lines (per 100 people) 24.5 23.5 45.1 Mobile cellular subscriptions (per 100 people) 12.5 147.2 111.2 Fixed broadband Internet subscribers (per 100 people) 2.0 8.6 24.3 Personal computers (per 100 people) 6.2 13.2 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. 36.9 .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 7.7 36.2 72.3 Quality Population covered by mobile cellular network (%) .. 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.0 74.9 89.2 International Internet bandwidth (bits per second per person) 46 7,916 19,521 Affordability Residential fixed line tariff ($ a month) .. 19.5 22.8 Mobile cellular prepaid tariff ($ a month) .. 6.5 14.8 Fixed broadband Internet access tariff ($ a month) .. 12.6 28.8 Trade ICT goods exports (% of total goods exports) 0.1 0.2 12.2 ICT goods imports (% of total goods imports) 4.1 4.0 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.34 0.46 Secure Internet servers (per million people) 9.2 72.2 905.1 210 2011 The Little Data Book on Information and Communication Technology Middle East & North Africa Tunisia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 10 3,811 Urban population (% of total) 63 67 41 GNI per capita, World Bank Atlas method ($) 2,090 3,720 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.5 4.9 8.5 Adult literacy rate (% ages 15 and older) .. 78 80 Gross primary, secondary, and tertiary enrollment (%) 75 78 64 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service M C Internet service C P Efficiency and capacity Telecommunications revenue (% of GDP) 2.1 4.3 3.0 Mobile cellular and fixed-line subscribers per employee 153 1,004 605 Telecommunications investment (% of revenue) 39.8 17.4 22.4 Performance Access Telephone lines (per 100 people) 10.0 12.3 12.7 Mobile cellular subscriptions (per 100 people) 1.2 93.5 57.8 Fixed broadband Internet subscribers (per 100 people) 0.4 4.0 5.5 Personal computers (per 100 people) 2.2 9.7 4.5 Households with a television (%) 89 .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 171 342 Internet users (per 100 people) 2.7 33.5 17.2 Quality Population covered by mobile cellular network (%) 60 100 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 90.1 40.1 International Internet bandwidth (bits per second per person) 5 2,699 151 Affordability Residential fixed line tariff ($ a month) .. 2.8 4.7 Mobile cellular prepaid tariff ($ a month) .. 7.2 7.1 Fixed broadband Internet access tariff ($ a month) .. 11.7 30.4 Trade ICT goods exports (% of total goods exports) 3.4 6.0 21.3 ICT goods imports (% of total goods imports) 5.5 7.5 18.4 ICT service exports (% of total service exports) 1.2 4.9 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 0.24 Secure Internet servers (per million people) 0.4 14.1 2.7 The Little Data Book on Information and Communication Technology 2011 211 Turkey Europe & Central Asia Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 66 75 1,002 Urban population (% of total) 65 69 75 GNI per capita, World Bank Atlas method ($) 3,990 8,720 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 4.9 4.4 Adult literacy rate (% ages 15 and older) .. 91 92 Gross primary, secondary, and tertiary enrollment (%) 69 74 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 2.3 3.3 Mobile cellular and fixed-line subscribers per employee 477 2,145 576 Telecommunications investment (% of revenue) 7.7 18.6 18.0 Performance Access Telephone lines (per 100 people) 27.7 22.1 22.1 Mobile cellular subscriptions (per 100 people) 24.3 83.9 100.6 Fixed broadband Internet subscribers (per 100 people) 2.3 8.5 19.4 Personal computers (per 100 people) 3.8 6.1 11.2 Households with a television (%) .. 98 93 Usage International voice traffic total (minutes per person per month) .. 5.0 .. Mobile telephone usage (minutes per user per month) 81 169 157 Internet users (per 100 people) 3.8 35.3 34.6 Quality Population covered by mobile cellular network (%) 50 100 94 Fixed broadband Internet subscribers (% of total subscribers) 0.0 99.9 41.6 International Internet bandwidth (bits per second per person) 9 4,323 1,120 Affordability Residential fixed line tariff ($ a month) .. 13.8 10.0 Mobile cellular prepaid tariff ($ a month) .. 23.9 8.8 Fixed broadband Internet access tariff ($ a month) .. 18.2 18.8 Trade ICT goods exports (% of total goods exports) 4.0 2.3 12.2 ICT goods imports (% of total goods imports) 11.1 5.9 15.1 ICT service exports (% of total service exports) 0.0 1.9 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.35 0.30 Secure Internet servers (per million people) 3.2 95.1 32.2 212 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Turkmenistan Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 5 5 3,811 Urban population (% of total) 46 49 41 GNI per capita, World Bank Atlas method ($) 650 3,420 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.9 13.9 8.5 Adult literacy rate (% ages 15 and older) .. 100 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 0.9 0.7 3.0 Mobile cellular and fixed-line subscribers per employee 50 72 605 Telecommunications investment (% of revenue) 9.0 .. 22.4 Performance Access Telephone lines (per 100 people) 8.1 9.4 12.7 Mobile cellular subscriptions (per 100 people) 0.2 29.4 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 .. 5.5 Personal computers (per 100 people) 1.5 7.2 4.5 Households with a television (%) 93 .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 239 342 Internet users (per 100 people) 0.1 1.6 17.2 Quality Population covered by mobile cellular network (%) 12 14 77 Fixed broadband Internet subscribers (% of total subscribers) .. .. 40.1 International Internet bandwidth (bits per second per person) 0 48 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) 0.0 .. 21.3 ICT goods imports (% of total goods imports) 6.3 .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.03 0.24 Secure Internet servers (per million people) .. 0.2 2.7 The Little Data Book on Information and Communication Technology 2011 213 Turks and Caicos Islands High income High Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.02 0.03 1,117 Urban population (% of total) 85 93 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. 72 91 Structure Separate telecommunications regulator .. .. Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) .. .. 45.1 Mobile cellular subscriptions (per 100 people) .. .. 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) .. .. 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) .. .. 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) .. .. 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) 3.9 4.1 12.2 ICT goods imports (% of total goods imports) 4.9 4.6 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) .. 394.1 905.1 214 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Tuvalu Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) .. 0.01 3,811 Urban population (% of total) 46 50 41 GNI per capita, World Bank Atlas method ($) .. .. 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 8.5 Adult literacy rate (% ages 15 and older) .. .. 80 Gross primary, secondary, and tertiary enrollment (%) .. .. 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. Public Level of competition (competition, partial comp., monopoly) International long distance service .. M Mobile telephone service .. M Internet service .. M Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee 13 54 605 Telecommunications investment (% of revenue) .. .. 22.4 Performance Access Telephone lines (per 100 people) .. 8.5 12.7 Mobile cellular subscriptions (per 100 people) .. 12.5 57.8 Fixed broadband Internet subscribers (per 100 people) .. 5.0 5.5 Personal computers (per 100 people) .. 8.0 4.5 Households with a television (%) .. 50 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) .. 23.9 17.2 Quality Population covered by mobile cellular network (%) .. 18 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 38.9 40.1 International Internet bandwidth (bits per second per person) .. 135 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) 6.6 .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.01 0.24 Secure Internet servers (per million people) .. .. 2.7 The Little Data Book on Information and Communication Technology 2011 215 Uganda Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 24 33 846 Urban population (% of total) 12 13 29 GNI per capita, World Bank Atlas method ($) 270 460 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.4 7.8 5.4 Adult literacy rate (% ages 15 and older) 68 .. 62 Gross primary, secondary, and tertiary enrollment (%) 67 66 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 1.5 3.2 2.9 Mobile cellular and fixed-line subscribers per employee 79 255 301 Telecommunications investment (% of revenue) 26.2 23.4 .. Performance Access Telephone lines (per 100 people) 0.3 0.7 1.2 Mobile cellular subscriptions (per 100 people) 0.5 28.7 26.6 Fixed broadband Internet subscribers (per 100 people) 0.0 0.1 0.1 Personal computers (per 100 people) 0.2 1.7 0.9 Households with a television (%) 6 7 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 9.8 2.7 Quality Population covered by mobile cellular network (%) 16 100 53 Fixed broadband Internet subscribers (% of total subscribers) 0.0 20.0 5.4 International Internet bandwidth (bits per second per person) 0 36 7 Affordability Residential fixed line tariff ($ a month) .. 9.9 8.8 Mobile cellular prepaid tariff ($ a month) .. 7.9 8.0 Fixed broadband Internet access tariff ($ a month) .. 194.4 89.9 Trade ICT goods exports (% of total goods exports) 1.1 4.9 0.6 ICT goods imports (% of total goods imports) 6.1 9.3 5.9 ICT service exports (% of total service exports) 5.6 6.1 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 0.09 Secure Internet servers (per million people) .. 0.9 0.6 216 2011 The Little Data Book on Information and Communication Technology Europe & Central Asia Ukraine Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 49 46 3,811 Urban population (% of total) 67 68 41 GNI per capita, World Bank Atlas method ($) 700 2,800 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) -1.9 5.6 8.5 Adult literacy rate (% ages 15 and older) 99 100 80 Gross primary, secondary, and tertiary enrollment (%) 85 91 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service .. C Efficiency and capacity Telecommunications revenue (% of GDP) 3.7 5.7 3.0 Mobile cellular and fixed-line subscribers per employee 88 210 605 Telecommunications investment (% of revenue) 23.1 31.4 22.4 Performance Access Telephone lines (per 100 people) 21.2 28.3 12.7 Mobile cellular subscriptions (per 100 people) 1.7 120.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.5 5.8 5.5 Personal computers (per 100 people) 1.8 4.5 4.5 Households with a television (%) .. 97 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 49 269 342 Internet users (per 100 people) 0.7 33.3 17.2 Quality Population covered by mobile cellular network (%) 75 100 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 72.0 40.1 International Internet bandwidth (bits per second per person) 1 206 151 Affordability Residential fixed line tariff ($ a month) .. 2.8 4.7 Mobile cellular prepaid tariff ($ a month) .. 4.3 7.1 Fixed broadband Internet access tariff ($ a month) .. 7.2 30.4 Trade ICT goods exports (% of total goods exports) 1.3 1.3 21.3 ICT goods imports (% of total goods imports) 3.6 2.6 18.4 ICT service exports (% of total service exports) 2.5 5.6 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.35 0.24 Secure Internet servers (per million people) 0.9 13.3 2.7 The Little Data Book on Information and Communication Technology 2011 217 United Arab Emirates High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 5 1,117 Urban population (% of total) 78 78 77 GNI per capita, World Bank Atlas method ($) 19,330 26,370 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.1 7.0 2.0 Adult literacy rate (% ages 15 and older) .. 90 98 Gross primary, secondary, and tertiary enrollment (%) 63 65 91 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Mixed Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service M P Internet service M P Efficiency and capacity Telecommunications revenue (% of GDP) 2.7 3.1 3.0 Mobile cellular and fixed-line subscribers per employee 294 924 765 Telecommunications investment (% of revenue) 28.9 9.8 15.5 Performance Access Telephone lines (per 100 people) 31.5 33.9 45.1 Mobile cellular subscriptions (per 100 people) 44.1 232.1 111.2 Fixed broadband Internet subscribers (per 100 people) 6.5 30.6 24.3 Personal computers (per 100 people) 12.4 33.1 65.4 Households with a television (%) .. 94 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 23.6 82.2 72.3 Quality Population covered by mobile cellular network (%) 100 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.7 49.0 89.2 International Internet bandwidth (bits per second per person) 5 13,233 19,521 Affordability Residential fixed line tariff ($ a month) .. 4.1 22.8 Mobile cellular prepaid tariff ($ a month) .. 4.1 14.8 Fixed broadband Internet access tariff ($ a month) .. 40.6 28.8 Trade ICT goods exports (% of total goods exports) .. 2.0 12.2 ICT goods imports (% of total goods imports) .. 5.3 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.25 0.46 Secure Internet servers (per million people) 9.1 243.2 905.1 218 2011 The Little Data Book on Information and Communication Technology United Kingdom High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 59 62 1,117 Urban population (% of total) 89 90 77 GNI per capita, World Bank Atlas method ($) 25,910 41,370 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.4 2.0 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 90 88 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.7 4.3 3.0 Mobile cellular and fixed-line subscribers per employee 380 .. 765 Telecommunications investment (% of revenue) 30.4 .. 15.5 Performance Access Telephone lines (per 100 people) 59.8 54.4 45.1 Mobile cellular subscriptions (per 100 people) 73.8 130.0 111.2 Fixed broadband Internet subscribers (per 100 people) 14.3 31.6 24.3 Personal computers (per 100 people) 34.3 80.2 65.4 Households with a television (%) 99 99 98 Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) 150 191 343 Internet users (per 100 people) 26.8 83.2 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 0.6 89.1 89.2 International Internet bandwidth (bits per second per person) 1,469 39,664 19,521 Affordability Residential fixed line tariff ($ a month) .. 24.1 22.8 Mobile cellular prepaid tariff ($ a month) .. 16.5 14.8 Fixed broadband Internet access tariff ($ a month) .. 23.8 28.8 Trade ICT goods exports (% of total goods exports) 19.8 8.6 12.2 ICT goods imports (% of total goods imports) 20.0 10.5 13.3 ICT service exports (% of total service exports) 5.9 7.9 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.77 0.46 Secure Internet servers (per million people) 109.4 1,395.7 905.1 The Little Data Book on Information and Communication Technology 2011 219 United States High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 282 307 1,117 Urban population (% of total) 79 82 77 GNI per capita, World Bank Atlas method ($) 34,890 46,360 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.4 2.0 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) 90 92 91 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Private Private Level of competition (competition, partial comp., monopoly) International long distance service C C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.0 2.8 3.0 Mobile cellular and fixed-line subscribers per employee 239 416 765 Telecommunications investment (% of revenue) 25.3 15.6 15.5 Performance Access Telephone lines (per 100 people) 68.2 50.5 45.1 Mobile cellular subscriptions (per 100 people) 38.8 97.2 111.2 Fixed broadband Internet subscribers (per 100 people) 20.0 26.7 24.3 Personal computers (per 100 people) 57.1 80.5 65.4 Households with a television (%) 98 98 98 Usage International voice traffic total (minutes per person per month) .. 18.0 .. Mobile telephone usage (minutes per user per month) 387 829 343 Internet users (per 100 people) 43.9 78.1 72.3 Quality Population covered by mobile cellular network (%) 99 100 99 Fixed broadband Internet subscribers (% of total subscribers) 22.4 104.1 89.2 International Internet bandwidth (bits per second per person) 394 11,279 19,521 Affordability Residential fixed line tariff ($ a month) .. 12.8 22.8 Mobile cellular prepaid tariff ($ a month) .. 15.3 14.8 Fixed broadband Internet access tariff ($ a month) .. 20.0 28.8 Trade ICT goods exports (% of total goods exports) 23.4 13.0 12.2 ICT goods imports (% of total goods imports) 18.9 15.1 13.3 ICT service exports (% of total service exports) 3.4 4.6 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.94 0.46 Secure Internet servers (per million people) 274.0 1,443.3 905.1 220 2011 The Little Data Book on Information and Communication Technology Latin America & Caribbean Uruguay Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 3 1,002 Urban population (% of total) 91 92 75 GNI per capita, World Bank Atlas method ($) 7,100 9,010 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.1 3.4 4.4 Adult literacy rate (% ages 15 and older) .. 98 92 Gross primary, secondary, and tertiary enrollment (%) 82 92 82 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service P P Efficiency and capacity Telecommunications revenue (% of GDP) 3.4 3.2 3.3 Mobile cellular and fixed-line subscribers per employee 243 692 576 Telecommunications investment (% of revenue) 13.5 16.4 18.0 Performance Access Telephone lines (per 100 people) 28.1 28.5 22.1 Mobile cellular subscriptions (per 100 people) 12.4 113.7 100.6 Fixed broadband Internet subscribers (per 100 people) .. 8.6 19.4 Personal computers (per 100 people) 10.6 13.6 11.2 Households with a television (%) 93 91 93 Usage International voice traffic, total (minutes per person per month) .. 10.4 .. Mobile telephone usage (minutes per user per month) .. 118 157 Internet users (per 100 people) 10.6 55.5 34.6 Quality Population covered by mobile cellular network (%) 100 100 94 Fixed broadband Internet subscribers (% of total subscribers) .. 85.0 41.6 International Internet bandwidth (bits per second per person) 18 903 1,120 Affordability Residential fixed line tariff ($ a month) .. 12.5 10.0 Mobile cellular prepaid tariff ($ a month) .. 12.7 8.8 Fixed broadband Internet access tariff ($ a month) .. 18.1 18.8 Trade ICT goods exports (% of total goods exports) 0.2 0.1 12.2 ICT goods imports (% of total goods imports) 7.4 7.0 15.1 ICT service exports (% of total service exports) 2.9 9.5 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.48 0.30 Secure Internet servers (per million people) 11.2 45.0 32.2 The Little Data Book on Information and Communication Technology 2011 221 Uzbekistan Europe & Central Asia Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 25 28 3,811 Urban population (% of total) 37 37 41 GNI per capita, World Bank Atlas method ($) 630 1,100 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 4.1 6.9 8.5 Adult literacy rate (% ages 15 and older) 97 99 80 Gross primary, secondary, and tertiary enrollment (%) 72 73 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service P P Mobile telephone service C C Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 1.6 2.5 3.0 Mobile cellular and fixed-line subscribers per employee 66 739 605 Telecommunications investment (% of revenue) 25.3 27.9 22.4 Performance Access Telephone lines (per 100 people) 6.7 6.7 12.7 Mobile cellular subscriptions (per 100 people) 0.2 59.1 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 9.9 5.5 Personal computers (per 100 people) .. 3.1 4.5 Households with a television (%) .. .. .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. 378 342 Internet users (per 100 people) 0.5 16.9 17.2 Quality Population covered by mobile cellular network (%) 75 93 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 3.2 40.1 International Internet bandwidth (bits per second per person) 0 46 151 Affordability Residential fixed line tariff ($ a month) .. 1.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 1.1 7.1 Fixed broadband Internet access tariff ($ a month) .. 199.5 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.38 0.24 Secure Internet servers (per million people) .. 0.2 2.7 222 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Vanuatu Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.19 0.24 3,811 Urban population (% of total) 22 25 41 GNI per capita, World Bank Atlas method ($) 1,440 2,620 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 3.5 4.0 8.5 Adult literacy rate (% ages 15 and older) .. 82 80 Gross primary, secondary, and tertiary enrollment (%) 61 62 64 Structure Separate telecommunications regulator .. Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service .. C Internet service .. P Efficiency and capacity Telecommunications revenue (% of GDP) 4.2 3.4 3.0 Mobile cellular and fixed-line subscribers per employee 39 131 605 Telecommunications investment (% of revenue) .. 20.0 22.4 Performance Access Telephone lines (per 100 people) 3.5 3.0 12.7 Mobile cellular subscriptions (per 100 people) 0.2 52.7 57.8 Fixed broadband Internet subscribers (per 100 people) 0.7 1.1 5.5 Personal computers (per 100 people) 1.3 1.4 4.5 Households with a television (%) .. .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 2.1 7.1 17.2 Quality Population covered by mobile cellular network (%) 20 50 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 19.3 40.1 International Internet bandwidth (bits per second per person) 3 221 151 Affordability Residential fixed line tariff ($ a month) .. 23.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 12.9 7.1 Fixed broadband Internet access tariff ($ a month) .. 168.2 30.4 Trade ICT goods exports (% of total goods exports) .. 0.2 21.3 ICT goods imports (% of total goods imports) .. 3.2 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.01 0.24 Secure Internet servers (per million people) 10.3 207.5 2.7 The Little Data Book on Information and Communication Technology 2011 223 Venezuela, RB Latin America & Caribbean Upper middle income Upper middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 24 28 1,002 Urban population (% of total) 90 94 75 GNI per capita, World Bank Atlas method ($) 4,100 10,090 7,502 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 0.6 4.9 4.4 Adult literacy rate (% ages 15 and older) 93 95 92 Gross primary, secondary, and tertiary enrollment (%) 67 89 82 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Mixed Private Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 3.3 3.5 3.3 Mobile cellular and fixed-line subscribers per employee 386 1,500 576 Telecommunications investment (% of revenue) 26.3 11.9 18.0 Performance Access Telephone lines (per 100 people) 10.4 24.2 22.1 Mobile cellular subscriptions (per 100 people) 22.4 99.1 100.6 Fixed broadband Internet subscribers (per 100 people) 1.1 7.2 19.4 Personal computers (per 100 people) 4.5 9.3 11.2 Households with a television (%) .. 95 93 Usage International voice traffic total (minutes per person per month) .. 6.6 .. Mobile telephone usage (minutes per user per month) .. 119 157 Internet users (per 100 people) 3.4 31.2 34.6 Quality Population covered by mobile cellular network (%) .. 90 94 Fixed broadband Internet subscribers (% of total subscribers) 1.6 91.5 41.6 International Internet bandwidth (bits per second per person) 6 628 1,120 Affordability Residential fixed line tariff ($ a month) .. 9.0 10.0 Mobile cellular prepaid tariff ($ a month) .. 28.6 8.8 Fixed broadband Internet access tariff ($ a month) .. 31.3 18.8 Trade ICT goods exports (% of total goods exports) 0.1 0.1 12.2 ICT goods imports (% of total goods imports) 9.4 9.3 15.1 ICT service exports (% of total service exports) 9.6 7.4 5.4 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.30 Secure Internet servers (per million people) 3.7 7.4 32.2 224 2011 The Little Data Book on Information and Communication Technology East Asia & Pacific Vietnam Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 78 87 3,811 Urban population (% of total) 24 28 41 GNI per capita, World Bank Atlas method ($) 390 1,000 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 6.7 7.6 8.5 Adult literacy rate (% ages 15 and older) 90 93 80 Gross primary, secondary, and tertiary enrollment (%) 64 .. 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator Public Mixed Level of competition (competition, partial comp., monopoly) International long distance service M C Mobile telephone service M C Internet service P C Efficiency and capacity Telecommunications revenue (% of GDP) 3.5 4.7 3.0 Mobile cellular and fixed-line subscribers per employee 43 79 605 Telecommunications investment (% of revenue) 50.1 .. 22.4 Performance Access Telephone lines (per 100 people) 3.3 35.2 12.7 Mobile cellular subscriptions (per 100 people) 1.0 101.5 57.8 Fixed broadband Internet subscribers (per 100 people) 0.1 6.2 5.5 Personal computers (per 100 people) 0.8 9.6 4.5 Households with a television (%) 70 .. .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.3 27.5 17.2 Quality Population covered by mobile cellular network (%) .. 70 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 24.7 40.1 International Internet bandwidth (bits per second per person) 0 581 151 Affordability Residential fixed line tariff ($ a month) .. 2.1 4.7 Mobile cellular prepaid tariff ($ a month) .. 3.2 7.1 Fixed broadband Internet access tariff ($ a month) .. 15.4 30.4 Trade ICT goods exports (% of total goods exports) 5.9 3.8 21.3 ICT goods imports (% of total goods imports) 7.5 7.1 18.4 ICT service exports (% of total service exports) .. .. 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.30 0.24 Secure Internet servers (per million people) 0.1 3.1 2.7 The Little Data Book on Information and Communication Technology 2011 225 Virgin Islands (U.S.) High income High- Country data income group 2000 2009 2009 Economic and social context Population (millions) 0.11 0.11 1,117 Urban population (% of total) 93 95 77 GNI per capita, World Bank Atlas method ($) .. .. 37,990 GDP growth, 1995–2000 and 2000–09 (avg. annual %) .. .. 2.0 Adult literacy rate (% ages 15 and older) .. .. 98 Gross primary, secondary, and tertiary enrollment (%) .. .. 91 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) .. .. 3.0 Mobile cellular and fixed-line subscribers per employee .. .. 765 Telecommunications investment (% of revenue) .. .. 15.5 Performance Access Telephone lines (per 100 people) 62.9 68.3 45.1 Mobile cellular subscriptions (per 100 people) 32.2 73.3 111.2 Fixed broadband Internet subscribers (per 100 people) .. .. 24.3 Personal computers (per 100 people) 2.4 2.7 65.4 Households with a television (%) .. .. 98 Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 343 Internet users (per 100 people) 13.8 27.3 72.3 Quality Population covered by mobile cellular network (%) .. .. 99 Fixed broadband Internet subscribers (% of total subscribers) .. .. 89.2 International Internet bandwidth (bits per second per person) 414 411 19,521 Affordability Residential fixed line tariff ($ a month) .. .. 22.8 Mobile cellular prepaid tariff ($ a month) .. .. 14.8 Fixed broadband Internet access tariff ($ a month) .. .. 28.8 Trade ICT goods exports (% of total goods exports) .. .. 12.2 ICT goods imports (% of total goods imports) .. .. 13.3 ICT service exports (% of total service exports) .. .. 8.1 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.46 Secure Internet servers (per million people) 36.8 373.5 905.1 226 2011 The Little Data Book on Information and Communication Technology West Bank and Gaza Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 3 4 3,811 Urban population (% of total) 72 72 41 GNI per capita, World Bank Atlas method ($) 1,560 1,250 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 7.4 -0.9 8.5 Adult literacy rate (% ages 15 and older) .. 95 80 Gross primary, secondary, and tertiary enrollment (%) 77 78 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. .. Level of competition (competition, partial comp., monopoly) International long distance service .. .. Mobile telephone service .. .. Internet service .. .. Efficiency and capacity Telecommunications revenue (% of GDP) 0.4 0.8 3.0 Mobile cellular and fixed-line subscribers per employee 263 880 605 Telecommunications investment (% of revenue) 46.2 18.4 22.4 Performance Access Telephone lines (per 100 people) 9.1 8.6 12.7 Mobile cellular subscriptions (per 100 people) 5.9 30.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.2 2.7 5.5 Personal computers (per 100 people) 3.4 5.5 4.5 Households with a television (%) .. 95 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 1.2 8.8 17.2 Quality Population covered by mobile cellular network (%) 95 95 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 54.5 40.1 International Internet bandwidth (bits per second per person) 6 313 151 Affordability Residential fixed line tariff ($ a month) .. .. 4.7 Mobile cellular prepaid tariff ($ a month) .. .. 7.1 Fixed broadband Internet access tariff ($ a month) .. .. 30.4 Trade ICT goods exports (% of total goods exports) .. .. 21.3 ICT goods imports (% of total goods imports) .. .. 18.4 ICT service exports (% of total service exports) 0.4 5.4 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. .. 0.24 Secure Internet servers (per million people) .. 3.6 2.7 The Little Data Book on Information and Communication Technology 2011 227 Yemen, Rep. Middle East & North Africa Lower middle income Lower middle- Country data income group 2000 2009 2009 Economic and social context Population (millions) 18 24 3,811 Urban population (% of total) 26 31 41 GNI per capita, World Bank Atlas method ($) 400 1,060 2,321 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 5.6 3.9 8.5 Adult literacy rate (% ages 15 and older) .. 62 80 Gross primary, secondary, and tertiary enrollment (%) 49 54 64 Structure Separate telecommunications regulator .. No Status of main fixed-line telephone operator .. Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service M C Efficiency and capacity Telecommunications revenue (% of GDP) 1.0 1.2 3.0 Mobile cellular and fixed-line subscribers per employee 72 .. 605 Telecommunications investment (% of revenue) 51.1 .. 22.4 Performance Access Telephone lines (per 100 people) 1.9 5.1 12.7 Mobile cellular subscriptions (per 100 people) 0.2 16.3 57.8 Fixed broadband Internet subscribers (per 100 people) 0.0 1.3 5.5 Personal computers (per 100 people) 0.2 2.8 4.5 Households with a television (%) .. 44 .. Usage International voice traffic total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. 342 Internet users (per 100 people) 0.1 1.8 17.2 Quality Population covered by mobile cellular network (%) .. 68 77 Fixed broadband Internet subscribers (% of total subscribers) 0.0 0.0 40.1 International Internet bandwidth (bits per second per person) 0 28 151 Affordability Residential fixed line tariff ($ a month) .. 0.7 4.7 Mobile cellular prepaid tariff ($ a month) .. 4.8 7.1 Fixed broadband Internet access tariff ($ a month) .. 219.9 30.4 Trade ICT goods exports (% of total goods exports) .. 0.1 21.3 ICT goods imports (% of total goods imports) .. 2.5 18.4 ICT service exports (% of total service exports) 28.1 8.5 19.9 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.05 0.24 Secure Internet servers (per million people) .. 0.3 2.7 228 2011 The Little Data Book on Information and Communication Technology Sub-Saharan Africa Zambia Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 10 13 846 Urban population (% of total) 35 36 29 GNI per capita, World Bank Atlas method ($) 300 960 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 2.2 5.4 5.4 Adult literacy rate (% ages 15 and older) 68 71 62 Gross primary, secondary, and tertiary enrollment (%) 46 69 56 Structure Separate telecommunications regulator Yes Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M M Mobile telephone service C C Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.0 2.6 2.9 Mobile cellular and fixed-line subscribers per employee 59 175 301 Telecommunications investment (% of revenue) 12.3 29.3 .. Performance Access Telephone lines (per 100 people) 0.8 0.7 1.2 Mobile cellular subscriptions (per 100 people) 0.9 34.1 26.6 Fixed broadband Internet subscribers (per 100 people) 0.1 0.1 0.1 Personal computers (per 100 people) 0.7 1.1 0.9 Households with a television (%) 19 24 .. Usage International voice traffic, total (minutes per person per month) .. .. .. Mobile telephone usage (minutes per user per month) .. .. .. Internet users (per 100 people) 0.2 6.3 2.7 Quality Population covered by mobile cellular network (%) 51 50 53 Fixed broadband Internet subscribers (% of total subscribers) 0.3 31.4 5.4 International Internet bandwidth (bits per second per person) 0 8 7 Affordability Residential fixed line tariff ($ a month) .. 24.6 8.8 Mobile cellular prepaid tariff ($ a month) .. 12.7 8.0 Fixed broadband Internet access tariff ($ a month) .. 51.4 89.9 Trade ICT goods exports (% of total goods exports) 0.0 0.1 0.6 ICT goods imports (% of total goods imports) 6.7 3.7 5.9 ICT service exports (% of total service exports) 0.1 8.0 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.10 0.09 Secure Internet servers (per million people) .. 1.2 0.6 The Little Data Book on Information and Communication Technology 2011 229 Zimbabwe Sub-Saharan Africa Low income Low- Country data income group 2000 2009 2009 Economic and social context Population (millions) 12 13 846 Urban population (% of total) 34 38 29 GNI per capita, World Bank Atlas method ($) 480 360 509 GDP growth, 1995–2000 and 2000–09 (avg. annual %) 1.5 -7.5 5.4 Adult literacy rate (% ages 15 and older) .. 92 62 Gross primary, secondary, and tertiary enrollment (%) 58 56 56 Structure Separate telecommunications regulator No Yes Status of main fixed-line telephone operator Public Public Level of competition (competition, partial comp., monopoly) International long distance service M P Mobile telephone service C P Internet service C C Efficiency and capacity Telecommunications revenue (% of GDP) 2.4 5.2 2.9 Mobile cellular and fixed-line subscribers per employee 112 711 301 Telecommunications investment (% of revenue) 90.9 4.1 .. Performance Access Telephone lines (per 100 people) 2.0 3.1 1.2 Mobile cellular subscriptions (per 100 people) 2.1 23.9 26.6 Fixed broadband Internet subscribers (per 100 people) 0.2 0.8 0.1 Personal computers (per 100 people) 1.6 7.6 0.9 Households with a television (%) .. 31 .. Usage International voice traffic total (minutes per person per month) .. 1.6 .. Mobile telephone usage (minutes per user per month) .. 98 .. Internet users (per 100 people) 0.4 11.4 2.7 Quality Population covered by mobile cellular network (%) .. 75 53 Fixed broadband Internet subscribers (% of total subscribers) 2.2 18.1 5.4 International Internet bandwidth (bits per second per person) 1 17 7 Affordability Residential fixed line tariff ($ a month) .. .. 8.8 Mobile cellular prepaid tariff ($ a month) .. .. 8.0 Fixed broadband Internet access tariff ($ a month) .. .. 89.9 Trade ICT goods exports (% of total goods exports) 0.2 0.6 0.6 ICT goods imports (% of total goods imports) 4.0 4.8 5.9 ICT service exports (% of total service exports) .. .. 6.5 Applications E-gov’t Web measure index (0–1, 1=highest presence) .. 0.13 0.09 Secure Internet servers (per million people) 0.1 1.0 0.6 230 2011 The Little Data Book on Information and Communication Technology Glossary Adult literacy rate is the percentage of people ages 15 and older who can, with understanding, read and write a short, simple statement about their everyday life. (United Nations Educational, Scientific, and Cultural Organiza- tion Institute for Statistics) E-government Web measure index measures the level of sophistication of a government’s online presence based on four stages of e-government evolu- tion: emerging presence, enhanced presence, transactional presence, and connected presence. A value of 0 indicates the lowest presence, a value of 1 the highest. Data listed for 2009 are for 2010. (United Nations Depart- ment of Economic and Social Affairs and United Nations Public Administra- tion Network) Fixed broadband Internet access tariff is the lowest sampled cost per 100 kilobits per second per month and are calculated from low- and high-speed monthly service charges. Monthly charges do not include installation fees or modem rentals. (International Telecommunication Union) Fixed broadband Internet subscribers are the number of broadband sub- scribers with a digital subscriber line, cable modem, or other high-speed technology. (International Telecommunication Union) GDP growth is the annual percentage growth rate of gross domestic prod- uct (GDP) at market prices based on constant local currency. Aggregates are based on constant 2000 U.S. dollars. GDP is the sum of gross value added by all resident producers in the economy plus any product taxes and minus any subsidies not included in the value of the products. It is calcu- lated without making deductions for depreciation of fabricated assets or for depletion and degradation of natural resources. (World Bank and Organisa- tion for Economic Co-operation and Development) GNI per capita, World Bank Atlas method, is gross national income (GNI) converted to U.S. dollars using the World Bank Atlas method divided by the midyear population. GNI is the sum of value added by all resident produc- ers plus any product taxes (less subsidies) not included in the valuation of output plus net receipts of primary income (compensation of employees and property income) from abroad. GNI, calculated in national currency, is usually converted to U.S. dollars at official exchange rates for comparisons across economies. The World Bank Atlas method is used to smooth fluctuations in prices and exchange rates. It averages the exchange rate for a given year and the two preceding years, adjusted for differences in rates of inflation between the country and the Euro area, Japan, the United Kingdom, and the United States. (World Bank) Gross primary, secondary, and tertiary enrollment is the combined number of students enrolled in primary, secondary, and tertiary levels of education, regardless of age, as a percentage of the population of official school age for the three levels. (United Nations Educational, Scientific and Cultural Organization Institute for Statistics) Households with a television are the percentage of households with a tele- vision (a standalone device capable of receiving broadcast television sig- nals using such access means as over-the-air reception, cable, or satellite. (International Telecommunication Union) The Little Data Book on Information and Communication Technology 2011 231 Glossary ICT goods exports and imports are goods that are intended to fulfill the function of information processing and communication by electronic means, including transmission and display, or that use electronic processing to detect, measure, or record physical phenomena or to control a physical pro- cess. They include telecommunications equipment, computer and related equipment, electronic components, audio and video equipment, and other goods. Re-exports (exports of foreign goods in the same state as previously imported) are included. (United Nations Statistics Division) ICT service exports comprise communications services (telecommunica- tions, business network services, teleconferencing, support services, and postal services) and computer and information services (database, data processing, software design and development, maintenance and repair, and news agency services). (International Monetary Fund) International Internet bandwidth is the capacity that backbone operators provide to carry Internet traffic. (International Telecommunication Union and TeleGeography) International voice traffic, total is the sum of international incoming and out- going telephone traffic (in minutes). (International Telecommunication Union) Internet users are people who pay for Internet access (dialup, leased line, and fixed broadband) and people with access to the worldwide computer network who do not directly pay (for example, people who are a member of a household with access and people who access the Internet from work or school). (International Telecommunication Union) Level of competition, international long distance service, is the level of competition for international long distance telephone calls (M = monopoly, P = partial competition, C = full competition). (International Telecommunica- tion Union and World Bank) Level of competition, Internet service, is the level of competition for retail Internet access service (M = monopoly, P = partial competition, C = full com- petition). (International Telecommunication Union and World Bank) Level of competition, mobile telephone service, is the level of competition for digital cellular mobile services (M = monopoly, P = partial competition, C = full competition). (International Telecommunication Union and World Bank) Mobile cellular and fixed-line subscribers per employee are telephone sub- scribers (fixed-line plus mobile) divided by the total number of telecommuni- cations employees. (International Telecommunication Union) Mobile cellular subscriptions are the number of subscriptions—including postpaid and prepaid subscriptions—to a public mobile telephone service using cellular technology that provides access to the public switched tele- phone network. (International Telecommunication Union) Mobile cellular prepaid tariff is based on the Organisation for Economic Cooperation and Development’s low-user definition, which includes the cost of monthly mobile use for 25 outgoing calls per month spread over the same network, other mobile networks, and mobile to fixed-line calls and during peak, off-peak, and weekend times as well as 30 text messages per month. (International Telecommunication Union) 232 2011 The Little Data Book on Information and Communication Technology Mobile telephone usage is the minutes of use per mobile (both prepaid and contract) user per month. (Wireless Intelligence) Personal computers are self-contained computers designed to be used by a single individual. (International Telecommunication Union) Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship, except for refugees not permanently settled in the country of asylum, who are generally con- sidered part of the population of their country of origin. Data are midyear estimates. (World Bank) Population covered by mobile cellular network is the percentage of people who live within areas served by a mobile cellular signal regardless of whether they use it. (International Telecommunication Union) Residential fixed-line tariff is the monthly subscription charge plus the cost of 30 three-minute local calls (15 peak and 15 off-peak). (International Tele- communication Union) Secure Internet servers are the number of servers using encryption tech- nology for Internet transactions. Data listed for 2009 are for December 2010. (Netcraft) Separate telecommunications regulator indicates whether the country has a separate telecommunications regulator. (International Telecommunica- tion Union) Status of main fixed-line telephone operator indicates whether the incum- bent fixed-line operator is a public or private entity. Public refers to a fully state-owned operator, private refers to a fully private operator, and mixed refers to a partially private operator. (International Telecommunication Union and World Bank) Telecommunications revenue is revenue from the provision of telecom- munications services such as fixed line, mobile, and data. (International Telecommunication Union) Telecommunications investment is total telecommunications investment (capital expenditure) as a percentage of telecommunications revenue. (Inter- national Telecommunication Union) Telephone lines are lines that connect a subscriber’s terminal equipment to the public switched telephone network and that have a port on a telephone exchange. Integrated services digital network channels and fixed wireless subscribers are included. (International Telecommunication Union) Urban population is the midyear population of areas defined as urban in each country and reported to the United Nations. (United Nations) The Little Data Book on Information and Communication Technology 2011 233