Acknowledgements The Haiti Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, and Calita Woods oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Antonina Redko provided data support. PORG acknowledges the significant contribution from the Haiti country team and the independent local fielding agency FY 2018 Haiti Country Opinion Survey Report ComDev Consulting. In particular, PORG is grateful for the support from Edmond Bagde Dingamhoudou (Communications Officer) who coordinated the survey related activities from N'Djamena, Haiti. THE WORLD BANK GROUP Public Opinion Research Group November 2018 World Bank Group Country Opinion Survey 2018: Haiti Acknowledgements The Haiti Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, Calita Woods, and Antonina Redko oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG acknowledges the significant contribution from the Haiti country team and the local fielding agency DAGMAR Group. In particular, PORG is grateful for the support from Evelyn Awittor (Senior Country Officer) in Port-au-Prince, Haiti. 2 World Bank Group Country Opinion Survey 2018: Haiti Table of Contents I. Objectives ...................................................................................4 II. Methodology ...............................................................................4 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Haiti ..........................................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Effectiveness................................................................20 VII. How the World Bank Group Operates .......................................23 VIII. World Bank Group’s Knowledge and Instruments .....................30 IX. The Future Role of the World Bank Group in Haiti ....................34 X. Communication and Outreach ..................................................42 XI. Appendices ................................................................................46 HAITI 3 World Bank Group Country Opinion Survey 2018: Haiti I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Haiti perceive the WBG. The survey explored: ▪ General Issues Facing Haiti ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Haiti ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April to July 2018, 473 stakeholders of the WBG in Haiti were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; local NGOs and community-based organizations; international NGOs; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 134 stakeholders participated in the survey (28% response rate). Respondents either received and returned the questionnaires via post, completed the questionnaire with a representative from the local fielding agency, or completed the questionnaire via the online survey platform Qualtrics. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 50%, N=204). Data were weighted to reach the same stakeholder composition in both years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 96). 4 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from PMUs were combined with consultants/contractors working on WBG-supported projects; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from local NGOs/community based organizations, international NGOs, trade unions, faith-based groups, and youth groups were combined in the “CSO” category; and the small number of respondents from local government, academia/research institutes/think tanks, and the media were included in the “Other” category. There were no respondents from the office of a parliamentarian and private foundations. 5 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample (continued) Geographic Locations ▪ For further analyses, the small number of respondents from Cap Haïtien and other localities in Haiti were combined in the “Other” category. Geographic location comparisons can be found in Appendix C (page 87). 6 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in the FY’14 Country Survey had significantly higher levels of familiarity with the WBG than this year’s respondents (weighted mean in FY’18 = 6.0; weighted mean in FY’14 = 6.9)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Haiti and the extent to which the WBG plays a relevant role in development in Haiti, and significantly, moderately correlated with their ratings of the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 96) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti Headed in the Right Direction2 ▪ Year comparison: Respondents in this year’s Country Survey were significantly less positive about the prospects of Haiti compared to respondents in the FY’14 Country Survey. 2 Percentages presented in the chart were calculated based on weighted data from FY’18 and FY’14. 8 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the most important development priorities in Haiti were “education” (66%), “public sector governance/reform” (51%), and “job creation/employment” (33%). 9 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the biggest contributors to poverty reduction in Haiti were “job creation/employment” (57%), “education” (51%), “economic growth” (44%), “rural development” (39%), “agricultural development” (34%), and “anti-corruption” (29%). 10 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) Fragility in Haiti 11 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’14 Country Survey most often attributed failed or slow WBG assisted reform efforts to “there is not an adequate level of citizen/civil society participation” (38%), “lack of/inadequate levels of capacity in Government” (36%), “lack of adequate level of decision-making in Government” (29%), “the WBG is not sensitive enough to political/social realities on the ground” (28%), and “reforms are not well thought out in light of country challenges” (23%). 12 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Haiti WBG Staff Preparedness4 4 Means in the chart were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group Staff’s Skills Mix to Tackle Fragility 15 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group Partnering with the Right People on the Ground 16 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Respondents from PMUs/Consultants/Contractors on WBG- supported projects had the highest mean ratings for the aggregated responses to the twenty-eight COS indicator questions, whereas the respondents from CSOs had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 68). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-eight COS indicator questions (mean rating = 6.2) compared to respondents who do not collaborate with the WBG (mean rating = 5.4). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 101). 17 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest values to Haiti were “capacity development” (48%) and “financial resources” (48%). 18 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest weaknesses in its work in Haiti were “not adequately sensitive to political/social realities in Haiti” (18%), “not enough public disclosure of its work” (16%), “not collaborating enough with non-state actors” (15%), and “WBG’s processes too complex” (14%). 19 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. Only those sectors comparable across both FY’14 and FY’18 are presented in this chart. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 47) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness (continued) WBG’s Influence on Gender and Climate Change Policy Helping the Poorest 22 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates The World Bank Group’s Work in Haiti: Year Comparison7 The World Bank Group’s Work in Haiti: Collaboration 7 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 25 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 27 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources The World Bank Group’s Support to Haiti 28 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Work in FCV Contexts 29 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities 30 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Haiti’s Knowledge Needs10 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 10 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities11 11 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Haiti’s Needs for Financial Instruments12 (Indicator Question) Familiarity with WBG’s New/Expanded Financial Instruments 12 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the World Bank Group in Haiti Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should “increase the level of capacity development in the country” (47%), “reduce the complexity of World Bank Group procedures” (26%), and “collaborate more effectively with Government clients” (24%) to make itself of greater value in Haiti. 34 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should collaborate more with “academia/think tanks/research institutes” (38%), “private sector” (31%), “Community Based Organizations (CBOs)/local communities” (28%), and “local government” (26%) to ensure better development results in Haiti. 35 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should focus its resources on “education” (59%), “public sector governance/ reform” (49%), “transport” (30%), “energy” (30%), “job creation/employment” (29%), and “agriculture and rural development” (28%). 36 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Future Combination of the WBG Services 37 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) World Bank Group Support 38 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) The WBG Playing a Leading Role vs. Other Donors 39 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) WBG Collaboration with the UN 40 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Partnering with Organizations 41 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 68) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they got most of their information about economic and social development issues in Haiti from “Internet” (62%), “local newspapers” (48%), and “local radio” (28%). 42 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they would prefer to receive information from the WBG through “Direct contact with World Bank Group” (40%), “e-Newsletters” (40%), “World Bank Group’s website” (33%), “World Bank Group’s publications and other written materials” (33%), and “World Bank Group’s seminars/workshops/conferences” (32%). 43 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Access to the Internet ▪ 99 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. The WBG Website Usage13 13 Percentages in the chart were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Frequency of Digital WBG Usage 45 World Bank Group Country Opinion Survey 2018: Haiti XI. Appendices A. Responses to All Questions across All Respondents...................... 47 B. Responses to All Questions by Stakeholder Groups ...................... 68 C. Responses to Indicator Questions by Geographic Location .......... 87 D. Responses to Select Questions by Levels of Collaboration with the World Bank Group .......................................................... 89 E. Responses to Select Questions by Year......................................... 96 F. Indicator Questions as a Function of Exposure to the WBG ........ 101 G. WBG Country Opinion Survey FY18 – Haiti Questionnaire………… 102 HAITI 46 World Bank Group Country Opinion Survey 2018: Haiti Appendix A: Responses to All Questions across All Respondents (N=134) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Haiti Percentage of Respondents 1. In general, would you say that Haiti is headed in ... ? (N=118) The right direction 30.5% The wrong direction 28.0% Not sure 41.5% 47 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 2. Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Haiti? (Choose no more than THREE) (Responses Combined; N=127) Education 48.0% Public sector governance/reform (i.e., government effectiveness, public financial 39.4% management, public expenditure, fiscal system reform) Anti corruption 21.3% Agriculture and rural development 20.5% Security/stabilization 17.3% Energy (e.g., electricity) 15.7% Environmental sustainability 12.6% Economic growth 12.6% Law and justice 11.8% Job creation/employment 11.8% Local governance and institutions 7.9% Waste management 7.9% Transport (e.g., roads, bridges, transportation) 7.9% Health 7.1% Poverty reduction 6.3% Water and sanitation 5.5% Domestic private sector development 5.5% Gender equity (closing the gap between women and men, and boys and girls) 4.7% Food security 4.7% Disaster prevention 4.7% Social protection (e.g., pensions, social safety nets) 3.9% Disaster management 3.9% Foreign direct investment 3.9% Urban development and upgrading 3.1% Trade and exports 2.4% Social cohesion 2.4% Equality of opportunity (i.e., social inclusion) 2.4% Information and communications technology 0.8% Global/regional integration 0.0% Regional conflict and tensions 0.0% Financial markets 0.0% Gender based violence 0.0% Crime and violence 0.0% Natural resource management (renewable/non-renewable) 0.0% Climate change (e.g., mitigation, adaptation) 0.0% Communicable and non-communicable diseases (specifically cholera) 0.0% 48 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Haiti? (Choose no more than THREE) (Responses Combined; N=132) Job creation/employment 40.2% Agriculture and rural development 38.6% Economic growth 35.6% Education 28.0% Anti corruption 27.3% Public sector governance/reform (i.e., government effectiveness, public financial 25.0% management, public expenditure, fiscal system reform) Local governance and institutions 11.4% Social protection (e.g., pensions, social safety nets) 9.8% Energy (e.g., electricity) 9.1% Health 7.6% Transport (e.g., roads, bridges, transportation) 7.6% Domestic private sector development 6.8% Food security 6.1% Foreign direct investment 5.3% Law and justice 5.3% Security/stabilization 4.5% Environmental sustainability 4.5% Equality of opportunity (i.e., social inclusion) 4.5% Trade and exports 3.8% Disaster management 3.0% Water and sanitation 2.3% Waste management 2.3% Disaster prevention 2.3% Gender equity (closing the gap between women and men, and boys and girls) 1.5% Natural resource management (renewable/non-renewable) 1.5% Crime and violence 1.5% Urban development and upgrading 0.8% Social cohesion 0.8% Communicable and non-communicable diseases (specifically cholera) 0.0% Information and communications technology 0.0% Climate change (e.g., mitigation, adaptation) 0.0% Financial markets 0.0% Global/regional integration 0.0% Regional conflict and tensions 0.0% Gender based violence 0.0% 49 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the S hared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Haiti? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=125) Quality education and training that better ensure job opportunity 35.2% Better access to capital and entrepreneurial opportunities (i.e., to start small and 27.2% medium sized businesses) Consistent economic growth 23.2% Better access to education 16.0% Better management of public resources 16.0% Greater access to health services and nutrition for citizens 14.4% Greater access to micro-finance 12.8% A growing middle class 12.0% Better opportunity for citizens who live in rural areas 11.2% Services to the poor through social safety nets 8.0% Better quality public services 7.2% Better employment opportunities for young people 5.6% Greater voice and participation for citizens to help ensure greater accountability 4.0% Other 2.4% Better opportunity for citizens who live in urban areas 1.6% Better employment opportunities for women 1.6% 5. The World Bank Group estimated that two billion people now live in countries where development outcomes are affected by Fragility, Conflict, and Violence (FCV). When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose Percentage of Respondents no more than TWO) (Responses Combined; N=127) High levels of corruption 44.1% Weak institutional capacity 35.4% Political uncertainty/instability 32.3% Policy inconsistency 22.8% Lack of access to development finance 16.5% Weak social cohesion 15.0% Food insecurity 14.2% Lack of security (i.e., conflict and violence) 7.9% Weak accountability 3.9% Other 3.1% None. I do not consider Haiti a fragile state. 1.6% 50 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group Familiarity How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank Group 126 0 5.98 2.36 2. Inter-American Development Bank (IDB/BID) 123 0 5.97 2.53 3. Caribbean Development Bank (CDB) 118 0 3.15 2.44 Effectiveness Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) N DK Mean SD 4. World Bank Group* 96 13 6.11 1.94 5. Inter-American Development Bank (IDB/BID) 92 13 6.03 1.85 6. Caribbean Development Bank (CDB) 40 40 4.12 2.24 Staff Preparedness N DK Mean SD 7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Haiti solve its most complicated 98 25 6.47 1.96 development challenges? (1-To no degree at all, 10-To a very significant degree) 51 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 8. When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in Haiti? (Choose no more than THREE) (Responses Combined; N=131) Education 38.9% Public sector governance/reform (i.e., government effectiveness, public financial 31.3% management, public expenditure, fiscal system reform) Agriculture and rural development 28.2% Energy (e.g., electricity) 22.9% Job creation/employment 21.4% Economic growth 16.8% Water and sanitation 15.3% Poverty reduction 13.0% Anti corruption 12.2% Transport (e.g., roads, bridges, transportation) 11.5% Local governance and institutions 9.2% Waste management 8.4% Domestic private sector development 6.9% Health 6.9% Law and justice 6.1% Foreign direct investment 5.3% Food security 4.6% Natural resource management (renewable/non-renewable) 3.8% Climate change (e.g., mitigation, adaptation) 3.8% Disaster management 3.8% Social protection (e.g., pensions, social safety nets) 3.8% Urban development and upgrading 3.1% Disaster prevention 3.1% Environmental sustainability 3.1% Trade and exports 2.3% Security/stabilization 2.3% Financial markets 1.5% Gender based violence 1.5% Equality of opportunity (i.e., social inclusion) 1.5% Gender equity (closing the gap between women and men, and boys and girls) 0.8% Global/regional integration 0.8% Social cohesion 0.8% Information and communications technology 0.8% Regional conflict and tensions 0.0% Communicable and non-communicable diseases (specifically cholera) 0.0% Crime and violence 0.0% 52 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 9. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=118) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Haiti? Value Value Combined Financial resources 24.3% 19.5% 43.8% Bringing together different groups of stakeholders to discuss and 29.6% 5.9% 35.5% address critical development issues Technical assistance 13.0% 15.3% 28.3% Strategy formulation 2.6% 14.4% 17.0% Supporting capacity building through World Bank Group supported 10.4% 5.9% 16.4% projects Donor coordination 7.0% 9.3% 16.3% Policy advice, studies, analyses 4.3% 7.6% 12.0% Promoting knowledge sharing 3.5% 8.5% 12.0% Data and statistics 1.7% 7.6% 9.4% Mobilizing third party financial resources 2.6% 5.1% 7.7% Other 0.9% 0.8% 1.7% 10. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Haiti? (Choose no more than TWO) (Responses Combined; N=124) Not aligned with country priorities 24.2% Not adequately sensitive to political/social realities in Haiti 18.5% World Bank Group’s processes too slow 16.9% Not in it for the long term 14.5% Don’t know 13.7% Not enough public disclosure of its work 13.7% Too influenced by developed countries 12.9% World Bank Group’s processes too complex 12.9% Not working enough through Haitian institutions 7.3% Its advice and strategies do not lend themselves to practical problem solving 7.3% Not willing to honestly criticize policies and reform efforts in the country 5.6% Not collaborating enough with private sector 4.8% Not sufficiently focused on results 4.0% Staff too inaccessible 3.2% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 3.2% representatives) Other 2.4% Not adequately collaborating with organizations such as bilaterals, multilaterals, 2.4% trust funds, UN agencies Inadequate number of World Bank Group staff members located in the country 2.4% Arrogant in its approach 1.6% Inadequate World Bank Group’s staffing in Haiti 0.8% The credibility of its knowledge/data 0.8% Not exploring alternative policy options 0.0% Not focused enough on issues that are unique to fragile countries 0.0% 53 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 11. To what extent do you believe that the World Bank Group’s work and support help the poorest (i.e., the bottom 40 percent of the income Percentage of Respondents distribution) in Haiti? (Select only ONE response) (N=129) To a fully sufficient degree 3.9% To a somewhat sufficient degree 30.2% To a somewhat insufficient degree 29.5% To a very insufficient degree 22.5% Don’t know 14.0% 12. How EFFECTIVE do you believe the following World Bank Group’s Effectiveness instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD 7. Investment Project Financing (IPF) 62 52 6.42 1.78 8. Development Policy Financing (DPF—Budget Support) 64 52 5.63 1.98 9. Trust funds and grants 64 48 6.13 2.06 10. IFC Investment Services 41 68 5.56 1.79 11. IFC Advisory Services 40 67 5.43 1.99 13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=129) Academia/think tanks/research institutes 38.8% Local government 37.2% Private sector 26.4% Beneficiaries 18.6% University groups 14.7% Youth 13.2% Local NGOs/Community Based Organizations 11.6% Don’t know 6.2% Regional organizations (e.g., OAS, CARICOM) 3.9% Donor community 3.9% Parliament 3.1% Media 3.1% Other 2.3% Foundations 2.3% UN agencies 2.3% International NGOs 0.8% Emerging donors 0.8% UN and regional peace keeping forces 0.0% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 14. Overall the World Bank Group currently plays a relevant role in 115 14 5.99 2.10 development in Haiti* 15. The World Bank Group’s work is aligned with what I consider the 106 20 5.28 2.17 development priorities for Haiti* 54 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 16. Responsiveness to needs* 93 25 5.72 1.91 17. Flexibility (in terms of the institution’s products and services)* 82 33 5.00 1.81 18. Flexibility (in terms of changing country circumstances)* 86 30 5.27 1.92 19. Being inclusive* 68 44 6.31 1.81 20. Openness (sharing data and other information)* 84 31 6.55 1.81 21. Collaboration with the Government* 99 18 6.75 1.75 22. The speed in which it gets things accomplished on the ground* 88 23 4.93 1.93 23. Helping to bring discipline/effective supervision to implementation of 93 24 6.55 2.04 investment projects* 24. Collaboration with civil society* 64 50 5.17 1.88 25. Staff accessibility* 86 30 6.00 2.21 26. Collaboration with other donors and development partners* 70 44 6.74 1.71 27. Collaboration with the private sector* 52 63 5.50 2.06 28. Collaboration with the UN* 43 71 6.86 1.98 29. Straightforwardness and honesty* 73 40 6.79 1.99 30. Treating clients and stakeholders in Haiti with respect* 73 42 6.58 1.90 31. Being a long-term partner* 87 32 7.14 2.03 32. To what extent does the World Bank Group partner with the right people to Percentage of Respondents support work on the ground in Haiti? (Select only ONE response) (N=125) Nearly never 0.8% Rarely 3.2% Sometimes 27.2% Nearly always 20.0% Don’t know 32.0% Prefer not to answer 16.8% 33. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more Percentage of Respondents than TWO) (Responses Combined; N=127) Haiti’s largest multilateral development partners (e.g., IDB, CDB, EU, OAS) 46.5% United Nations Development Program (UNDP) 25.2% Haiti’s main bilateral partners (e.g., Canada, US, etc.) 23.6% Don’t know 22.0% World Health Organization (WHO) 15.7% World Food Program (WFP) 11.8% The United Nations International Children's Emergency Fund (UNICEF) 11.0% I don’t believe the World Bank Group needs to partner with humanitarian 8.7% organizations. United Nations Mission for Justice Support in Haiti (MINUJUSTH) 6.3% 55 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 34. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=122) Reforms are not well thought out in light of country challenges 45.1% Poor coordination within the Government 32.0% The World Bank Group is not sensitive enough to political/social realities on the 32.0% ground Corruption 26.2% Political pressures and obstacles 26.2% Ongoing political instability 21.3% Lack of/inadequate levels of capacity in Government 18.9% There is not an adequate level of citizen/civil society participation 17.2% The World Bank Group does not provide the government with consistent support 10.7% throughout the reform effort Inadequate funding 10.7% Poor donor coordination 9.8% There is an inadequate level of private sector participation and support 7.4% Poor coordination within the World Bank Group 4.1% Other 2.5% C. World Bank Group’s Effectiveness and Results 1. In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10- To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 77 45 5.77 1.95 2. The impact of climate change 74 46 5.35 2.04 56 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, social safety nets) 48 72 4.44 2.19 2. Gender equity (closing the gap between women and men, and boys and 62 56 5.66 1.83 girls) 3. Domestic private sector development 53 62 4.94 1.97 4. Education 87 30 5.91 1.99 5. Public sector governance/reform (i.e., government effectiveness, public 80 36 5.74 1.81 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 47 61 4.66 2.04 7. Food security 49 63 4.82 1.87 8. Urban development and upgrading 59 52 4.92 2.12 9. Energy (e.g., electricity) 71 44 5.21 2.17 10. Water and sanitation 70 42 5.39 2.07 11. Waste management 57 54 4.28 1.88 12. Job creation/employment 61 50 4.82 1.90 13. Health 68 47 5.41 1.93 14. Financial markets 36 76 4.64 2.44 15. Transport (e.g., roads, bridges, transportation) 66 48 5.80 2.15 16. Agriculture and rural development 67 48 5.64 2.01 17. Trade and exports 37 76 4.35 2.07 18. Crime and violence 33 80 4.33 1.83 19. Natural resource management (renewable/non-renewable) 47 68 4.79 1.88 20. Environmental sustainability 65 50 5.46 2.11 21. Climate change (e.g., mitigation, adaptation) 56 58 4.98 2.08 22. Poverty reduction 72 42 5.10 1.96 23. Anti corruption 59 56 4.75 1.86 24. Law and justice 48 68 4.52 2.20 25. Economic growth 62 48 5.06 1.92 26. Disaster prevention 63 50 5.40 2.07 27. Disaster management 63 50 5.52 2.00 28. Foreign direct investment 31 83 4.03 2.14 29. Equality of opportunity (i.e., social inclusion) 55 58 5.55 1.95 30. Communicable and non-communicable diseases (specifically cholera) 41 72 5.37 2.06 31. Information and communications technology 37 75 4.76 1.94 32. Gender based violence 36 76 5.31 2.14 33. Security/stabilization 39 74 4.64 2.07 34. Regional conflict and tensions 26 85 4.38 2.26 35. Local governance and institutions 59 53 5.05 2.18 36. Social cohesion 48 66 4.73 2.35 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help t o achieve development results in Haiti? (1-To no degree at all, 10-To a very significant 103 18 5.35 1.70 degree) 57 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) Building and Strengthening Country Systems* N DK Mean SD 4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Haiti? (1- 90 28 6.08 1.84 To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, IFC investments, etc.) meet the needs 86 33 5.13 1.95 of Haiti* 6. The World Bank Group meets Haiti’s needs for knowledge services (e.g., 87 31 5.59 1.89 research, analysis, data generation and dissemination, technical assistance)* Mobilizing Finance for Development N DK Mean SD 7. How effectively does the World Bank Group help Haiti to mobilize finance for development from private sector sources? (1-Not effectively at all, 10-Very 51 68 4.88 1.86 effectively) 8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Haiti? (Select only ONE Percentage of Respondents response) (N=121) Very familiar 2.5% Somewhat familiar 13.2% Somewhat unfamiliar 19.0% Very unfamiliar 32.2% Don’t know 33.1% How effectively does the World Bank Group support Haiti’s efforts … ? (1-Not effectively at all, 10-Very effectively) N DK Mean SD 9. To build stronger domestic resource mobilization systems in the 57 60 5.26 2.12 Government (e.g., tax collection) 10. To develop better and stronger data collection/analytics systems within the 74 44 5.93 1.87 Government 11. To strengthen the country’s crisis preparedness 77 42 5.26 2.22 Systematic Country Diagnosis and Country Partnership Framework Activities N DK Mean SD 12. How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to 32 79 5.37 1.98 manage crisis related risks? (1-Not effectively at all, 10-Very effectively) 58 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) 13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent Percentage of Respondents WBG’s activities? (Select only ONE response) (N=119) The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing 1.7% on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing 29.4% on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying 11.8% and monitoring risks in Haiti has remained constant Don’t know 57.1% D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=117) Weekly 14.5% Monthly 16.2% A few times a year 38.5% Rarely 17.1% Never 13.7% In Haiti, to what extent do you believe that the World Bank Group’s knowledge Degree work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 74 33 6.89 1.52 3. Include appropriate level of stakeholder involvement during preparation 70 35 6.09 1.83 4. Lead to practical solutions 77 32 5.82 1.80 5. Are accessible (well written and easy to understand) 80 29 6.53 1.71 6. Are source of relevant information on global good practices 81 30 7.14 1.66 7. Are adequately disseminated 82 28 5.90 2.25 8. Are translated enough into local language 79 32 4.96 2.27 9. Are adaptable to Haiti’s specific development challenges and country 82 30 5.60 2.00 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 95 21 6.35 1.66 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 96 21 6.92 1.70 technical quality) 59 World Bank Group Country Opinion Survey 2018: Haiti E. Working with the World Bank Group 1. When working with the World Bank Group on programs, projects and other Percentage of Respondents activities, do you believe that the team … ? (Select only ONE response) (N=115) Almost never has the right skills mix to tackle the challenges of fragility 0.0% Rarely has the right skills mix to tackle the challenges of fragility 3.5% Sometimes has the right skills mix to tackle the challenges of fragility 33.9% Almost always has the right skills mix to tackle the challenges of fragility 26.1% Don't know 21.7% Almost never has the right skills mix to tackle the challenges of fragility 14.8% To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. The World Bank Group disburses funds promptly 87 31 4.56 2.45 3. The World Bank Group effectively monitors and evaluates the projects and 97 22 6.88 1.94 programs it supports 4. The World Bank Group’s approvals and reviews are done in a timely fashion 84 34 5.80 2.04 5. The World Bank Group’s “Safeguard Policy” requirements are reasonable 68 50 6.69 2.02 6. The World Bank Group takes decisions quickly in Haiti* 80 35 5.16 2.05 7. Working with the World Bank Group increases Haiti's institutional capacity 92 23 6.16 2.02 8. Where country systems (e.g., procurement, financial management, etc.) are 66 51 6.86 2.01 adequate, the World Bank Group makes appropriate use of them* WBG Staffing in Haiti N DK Mean SD 9. To what extent do you believe the World Bank Group is adequately staffed in 53 68 6.42 2.00 Haiti? (1-To no degree at all, 10-To a very significant degree) 60 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Haiti? (Choose no more than TWO) (Responses Combined; N=115) Reduce the complexity of obtaining World Bank Group financing 30.4% Increase the level of capacity development in the country 30.4% Help to bring discipline/effective supervision to implementation of World Bank 14.8% Group projects Collaborate more effectively with Government clients (e.g., national, state, local) 14.8% Work faster 13.9% Improve the quality of its experts as related to Haiti’s specific challenges 13.0% Offer more innovative knowledge services 9.6% Work more with civil society and beneficiary representatives 9.6% Leverage the private sector more (i.e., mobilize private sector development) 9.6% Collaborate more effectively with organizations such as bilaterals, multilaterals, 8.7% trust funds, UN agencies Improve the competitiveness of its financing compared to markets (e.g., cost, 7.8% timeliness, other terms) Ensure greater selectivity in its work 7.0% Offer more innovative financial products 6.1% Other 5.2% Work more with private sector 4.3% Provide more adequate data/knowledge/statistics/figures on Haiti’s economy 4.3% Increase the level of World Bank Group staffing in Haiti’s office 3.5% 2. When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more Percentage of Respondents of in Haiti? (Select only ONE response) (N=115) Financial services (e.g., project financing and budget support, IFC loans and 40.0% investments in the private sector) The combination is appropriate for Haiti 34.8% Don't know 12.2% Convening services 7.0% Knowledge products 5.2% None of the above 0.9% 3. What should the World Bank Group do to improve collaboration with the UN Percentage of Respondents in the field? (Choose no more than THREE) (Responses Combined; N=109) Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both 52.3% institutions are engaged Develop joint or complementary projects with the UN, leveraging each 51.4% organization’s comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation 47.7% and cross-financing Share more information about the World Bank Group’s activities, products, and 34.9% knowledge Organize more joint meetings and missions with the UN 27.5% Involve UN experts to a greater degree in World Bank Group activities 13.8% Other 4.6% 61 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) 4A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Haiti? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=116) Improving governance, transparency and accountability 56.0% Public financial management 40.5% Access to basic infrastructure services (water, electricity, transport) 37.9% Access to basic social services (health, education) 27.6% Support domestic resource mobilization 18.1% Capacity of state institutions 17.2% Jobs 12.9% Social safety nets 12.1% Food security 11.2% Disaster response and management 11.2% Access to justice systems 10.3% Social cohesion 7.8% Improving livelihoods 6.9% Stimulating dialogue to promote peace and stability 6.0% Disaster preparedness 6.0% Reducing gender based violence 4.3% Conflict resolution mechanisms 3.4% Security mechanisms 2.6% 4B. Which THREE areas below would benefit most from other donors in Haiti? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=107) Access to basic infrastructure services (water, electricity, transport) 25.2% Disaster response and management 25.2% Improving governance, transparency and accountability 21.5% Public financial management 19.6% Food security 19.6% Jobs 18.7% Disaster preparedness 18.7% Access to basic social services (health, education) 16.8% Stimulating dialogue to promote peace and stability 15.9% Access to justice systems 15.9% Capacity of state institutions 15.9% Social cohesion 14.0% Reducing gender based violence 12.1% Improving livelihoods 12.1% Security mechanisms 10.3% Support domestic resource mobilization 10.3% Conflict resolution mechanisms 9.3% Social safety nets 8.4% 62 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) 5. To what degree does the World Bank Group support with its resources Degree (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Social cohesion 28 52 5.46 2.05 2. Public financial management 41 42 6.78 1.65 3. Reducing gender based violence 27 53 5.85 2.03 4. Disaster preparedness 41 42 6.22 1.86 5. Disaster response and management 48 35 6.67 1.49 6. Access to justice systems 29 52 5.79 2.09 7. Security mechanisms 27 52 5.48 2.19 8. Conflict resolution mechanisms 27 49 6.04 2.23 9. Support domestic resource mobilization 33 45 6.06 1.95 10. Access to basic social services (health, education) 44 39 6.43 1.70 11. Capacity of state institutions 44 37 6.30 1.85 12. Jobs 39 42 5.92 1.87 13. Improving livelihoods 38 41 5.97 1.85 14. Access to basic infrastructure services (water, electricity, transport) 46 38 6.85 1.94 15. Food security 36 41 6.14 1.99 16. Improving governance, transparency and accountability 43 40 6.84 1.91 17. Social safety nets 31 50 5.90 2.20 18. Stimulating dialogue to promote peace and stability 27 54 5.93 2.48 G. Communication and Information Sharing Percentage of Respondents 1. How frequently do you interact with the World Bank Group now in Haiti? (N=114) Never 14.9% Less than once a year 12.3% Once a year to a few times a year 22.8% Less than once a month 11.4% At least once a month 26.3% At least once a week 12.3% 2. How much face-to-face access would you like to have with the World Bank Group in Haiti (i.e., discussions, meetings, conferences, workshops, training, Percentage of Respondents etc.)? (Select only ONE response) (N=118) I prefer more frequent interactions with the World Bank Group 61.9% I prefer the frequency of my interactions with the World Bank Group to be just 22.9% about the same as they are currently I prefer less frequent interactions with the World Bank Group 0.8% I prefer to have no face to face interactions with the World Bank Group 1.7% Prefer not to answer 12.7% 63 World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) 3. How do you get most of your information about economic and social Percentage of Respondents development issues in Haiti? (Choose no more than TWO) (Responses Combined; N=115) Internet 58.3% Local radio 32.2% Local newspapers 25.2% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 22.6% Periodicals 19.1% Local television 11.3% Other 7.0% International television 5.2% International newspapers 4.3% International radio 2.6% 4. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=115) World Bank Group’s seminars/workshops/conferences 46.1% World Bank Group’s publications and other written materials 41.7% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 39.1% e-Newsletters 32.2% World Bank Group’s website 20.9% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 5.2% Other 4.3% Mobile phones 2.6% 5. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=117) Yes 25.6% No 74.4% Percentage of Respondents 6. Do you have reliable access to the Internet? (N=118) Yes 99.2% No 0.8% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=116) Yes 62.9% No 37.1% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=116) Yes 32.8% No 67.2% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=101) High speed/WiFi 77.2% Dial-up 22.8% 64 World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) 10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=115) Weekly 21.7% Monthly 13.9% A few times a year 28.7% Rarely 20.0% Never 15.7% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 64 9 7.20 1.66 12. I find the information on the World Bank Group’s websites useful 64 9 7.77 1.37 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 47 65 7.30 1.84 institution H. Background Information 1. Which of the following best describes your current position? (Select only Percentage of Respondents ONE response) (N=125) Employee of a Ministry, Ministerial Department or Government Agency 18.4% Project Management Unit (PMU) overseeing implementation of project 16.0% Consultant/Contractor working on World Bank Group supported project/ 11.2% program Other 9.6% Bilateral/Multilateral Agency 6.4% Private Sector Organization 5.6% Judiciary Branch 5.6% Office of the President, Prime Minister 4.8% Independent Government Institution (i.e., Regulatory Agency, Central 4.8% Bank/oversight institution) Media (press, radio, TV, web, etc.) 3.2% Academia/Research Institute/Think Tank 3.2% Office of Minister 2.4% International NGOs 2.4% Local Government Office or Staff 1.6% Local NGO/Community Based Organization 1.6% Financial Sector/Private Bank 0.8% Trade Union 0.8% Faith-Based Group 0.8% Youth Group 0.8% 65 World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=122) Other 22.1% Transport and ICT 9.8% Generalist (specialized in multiple sectors) 9.0% Environment and natural resources 8.2% Governance 7.4% Water 6.6% Education 6.6% Energy and extractives 5.7% Finance and markets 4.9% Health, nutrition, and population 4.1% Trade and competitiveness 3.3% Social protection and labor 1.6% Macroeconomics and fiscal management 1.6% Gender 1.6% Urban, rural, and social development 1.6% Poverty 1.6% Jobs 1.6% Agriculture 1.6% Climate Change 0.8% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, or MIGA) in your country? (N=125) Yes 59.2% No 40.8% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Haiti? (Select only ONE response) (N=103) The World Bank (IDA) 64.1% Other 27.2% The International Finance Corporation (IFC) 8.7% The Multilateral Investment Guarantee Agency (MIGA) 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=108) Yes 18.5% No 81.5% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Haiti? (Select only ONE response) (N=19) The two institutions work well together 57.9% The way the two institutions work together needs improvement 21.1% The two institutions do not work well together 0.0% Don't know 21.1% 66 World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Haiti? (Choose no more than TWO) (Responses Combined; N=114) Collaborate as part of my professional duties 57.9% Engage in World Bank Group related/sponsored events/activities 29.8% Use World Bank Group reports/data 26.3% Use World Bank Group website for information, data, research, etc. 20.2% Observer (i.e., follow in media, discuss in informal conversations, etc.) 19.3% Percentage of Respondents 8. What’s your gender? (N=124) Female 26.6% Male 73.4% Percentage of Respondents 9. What’s your age? (N=125) 25 and under 1.6% 26-35 11.2% 36-45 27.2% 46-55 30.4% 56 and above 29.6% Percentage of Respondents 10. Which best represents your geographic location? (N=128) Port-au-Prince 86.7% Cap Haïtien 4.7% Other localities in Haiti 8.6% 67 World Bank Group Country Opinion Survey 2018: Haiti Appendix B: Responses to All Questions by Stakeholder Groups14  Office of the President/Prime Minister/Minister N=9  Employee of a Ministry N=23  PMU/Consultant N=34  Bilateral/Multilateral Agency N=8  Private Sector/Financial Sector/Private Bank N=8  CSO N=8  Independent Government Institution N=6  Judiciary Branch N=7  Other N=22 A. General Issues facing Haiti In general, would you say that Haiti is headed in ... ?* Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other The right direction 75.0% 38.9% 20.0% 25.0% 28.6% 0.0% 33.3% 33.3% 25.0% The wrong direction 12.5% 16.7% 23.3% 37.5% 57.1% 85.7% 66.7% 16.7% 15.0% Not sure 12.5% 44.4% 56.7% 37.5% 14.3% 14.3% 0.0% 50.0% 60.0% *Significantly different between stakeholder groups 14 Only 125 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 68 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues facing Haiti (continued) Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important development priorities in Haiti? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Social protection 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Gender equity 0.0% 0.0% 6.1% 25.0% 0.0% 0.0% 0.0% 14.3% 5.0% Domestic private sector development 25.0% 4.5% 6.1% 12.5% 0.0% 0.0% 0.0% 0.0% 5.0% Education 37.5% 59.1% 51.5% 37.5% 42.9% 37.5% 50.0% 28.6% 55.0% Security/stabilization 0.0% 13.6% 24.2% 37.5% 0.0% 25.0% 16.7% 28.6% 10.0% Public sector governance/reform 75.0% 27.3% 42.4% 37.5% 71.4% 37.5% 16.7% 42.9% 30.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 18.2% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Urban development and upgrading 0.0% 0.0% 3.0% 0.0% 14.3% 0.0% 0.0% 0.0% 5.0% Energy 25.0% 27.3% 12.1% 0.0% 0.0% 0.0% 16.7% 0.0% 25.0% Water and sanitation 0.0% 13.6% 3.0% 12.5% 0.0% 0.0% 0.0% 14.3% 5.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Waste management 0.0% 9.1% 9.1% 0.0% 0.0% 12.5% 16.7% 28.6% 0.0% Job creation/employment 25.0% 4.5% 15.2% 12.5% 0.0% 0.0% 0.0% 0.0% 20.0% Health 0.0% 9.1% 12.1% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender based violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 22.7% 12.1% 0.0% 14.3% 0.0% 16.7% 28.6% 5.0% Transport 12.5% 9.1% 18.2% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Agriculture and rural development 50.0% 18.2% 12.1% 12.5% 14.3% 25.0% 50.0% 14.3% 20.0% Trade and exports 0.0% 4.5% 0.0% 0.0% 14.3% 0.0% 16.7% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 14.3% 5.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 0.0% 9.1% 6.1% 0.0% 0.0% 12.5% 0.0% 14.3% 10.0% Anti corruption 0.0% 22.7% 12.1% 25.0% 57.1% 37.5% 16.7% 14.3% 25.0% Law and justice 0.0% 4.5% 6.1% 37.5% 14.3% 12.5% 33.3% 28.6% 15.0% Economic growth 25.0% 13.6% 3.0% 12.5% 28.6% 25.0% 16.7% 0.0% 20.0% Local governance and institutions 0.0% 4.5% 9.1% 0.0% 14.3% 25.0% 0.0% 0.0% 10.0% Disaster prevention 0.0% 0.0% 9.1% 12.5% 0.0% 12.5% 16.7% 0.0% 0.0% Equality of opportunity 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% Communicable and non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 4.5% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Foreign direct investment 0.0% 0.0% 0.0% 12.5% 14.3% 12.5% 0.0% 14.3% 5.0% 69 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues facing Haiti (continued) When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other None. I do not consider Haiti a fragile state. 12.5% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Policy inconsistency 12.5% 27.3% 29.0% 0.0% 0.0% 25.0% 0.0% 14.3% 36.4% Weak social cohesion 12.5% 13.6% 12.9% 25.0% 12.5% 25.0% 16.7% 28.6% 13.6% Weak institutional capacity* 25.0% 36.4% 38.7% 75.0% 62.5% 12.5% 50.0% 42.9% 13.6% Food insecurity 12.5% 9.1% 16.1% 0.0% 0.0% 12.5% 0.0% 28.6% 22.7% High levels of corruption 50.0% 27.3% 45.2% 25.0% 75.0% 75.0% 16.7% 14.3% 50.0% Weak accountability 0.0% 0.0% 0.0% 12.5% 12.5% 12.5% 16.7% 0.0% 4.5% Lack of security 12.5% 18.2% 3.2% 0.0% 0.0% 0.0% 16.7% 14.3% 9.1% Political uncertainty/instability 37.5% 40.9% 32.3% 25.0% 25.0% 25.0% 33.3% 28.6% 31.8% Lack of access to development finance 12.5% 18.2% 19.4% 0.0% 12.5% 0.0% 50.0% 28.6% 18.2% Other 0.0% 4.5% 3.2% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group 9 4.89 1.54 20 5.85 2.66 33 7.00 2.00 8 5.88 1.89 8 7.25 1.67 7 5.14 3.02 6 4.83 2.14 6 5.00 3.41 21 5.33 2.44 Inter-American Development Bank 9 5.00 1.94 19 6.26 2.70 32 6.00 2.33 8 6.50 1.77 8 7.38 2.26 7 5.43 3.51 6 5.17 2.48 6 5.17 3.97 20 5.55 2.65 Caribbean Development Bank 9 2.22 1.20 19 3.16 2.93 31 3.42 2.16 8 3.88 2.10 8 4.62 2.88 7 4.14 3.67 5 1.80 1.79 6 3.33 3.01 18 2.44 2.33 Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group 9 4.78 1.72 15 6.33 1.50 28 6.57 1.67 6 6.67 1.97 7 7.00 1.63 4 5.25 3.50 5 5.80 2.39 3 5.33 4.51 12 6.25 1.71 Inter-American Development Bank 9 4.44 2.19 15 6.73 1.16 25 5.76 1.67 4 6.25 2.22 7 7.57 1.27 5 6.00 3.16 5 5.80 2.28 3 5.33 4.04 13 6.38 1.12 Caribbean Development Bank 5 3.00 2.83 6 6.33 1.86 10 4.40 0.97 1 3.00 - 3 6.33 1.15 2 4.00 4.24 2 2.50 2.12 3 3.67 3.79 5 3.20 1.30 Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help 8 5.00 1.07 14 6.64 1.69 30 6.80 1.75 7 8.00 1.29 7 6.86 1.35 4 5.50 3.87 5 6.00 1.58 3 6.67 3.51 13 6.85 2.19 Haiti solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 71 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Energy 22.2% 27.3% 26.5% 37.5% 14.3% 0.0% 33.3% 14.3% 18.2% Water and sanitation 0.0% 31.8% 17.6% 12.5% 14.3% 12.5% 16.7% 14.3% 4.5% Waste management 0.0% 9.1% 5.9% 25.0% 14.3% 0.0% 16.7% 28.6% 0.0% Job creation/employment 44.4% 27.3% 11.8% 12.5% 0.0% 37.5% 0.0% 28.6% 22.7% Health 11.1% 9.1% 5.9% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 4.5% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% Social protection 0.0% 0.0% 5.9% 12.5% 0.0% 0.0% 0.0% 14.3% 4.5% Gender equity 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 4.5% 5.9% 12.5% 14.3% 0.0% 16.7% 0.0% 9.1% Education 66.7% 45.5% 35.3% 12.5% 42.9% 12.5% 33.3% 57.1% 40.9% Public sector governance/reform 22.2% 18.2% 47.1% 50.0% 57.1% 12.5% 33.3% 28.6% 22.7% Security/stabilization 0.0% 0.0% 2.9% 0.0% 0.0% 12.5% 16.7% 0.0% 0.0% Global/regional integration 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 11.1% 4.5% 0.0% 0.0% 14.3% 0.0% 0.0% 14.3% 9.1% Environmental sustainability 0.0% 4.5% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development and upgrading 11.1% 9.1% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender based violence 0.0% 0.0% 2.9% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Law and justice 0.0% 0.0% 5.9% 0.0% 14.3% 12.5% 16.7% 14.3% 4.5% Economic growth* 44.4% 18.2% 2.9% 25.0% 42.9% 0.0% 16.7% 14.3% 22.7% Disaster prevention 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% Equality of opportunity 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% Communicable and non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local governance and institutions 11.1% 0.0% 8.8% 12.5% 14.3% 25.0% 0.0% 14.3% 9.1% Information and communications technology 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% Transport 11.1% 4.5% 17.6% 25.0% 0.0% 0.0% 16.7% 0.0% 18.2% Agriculture and rural development 22.2% 36.4% 23.5% 12.5% 14.3% 25.0% 33.3% 28.6% 36.4% Trade and exports 0.0% 4.5% 0.0% 0.0% 14.3% 12.5% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 4.5% 2.9% 12.5% 0.0% 12.5% 0.0% 14.3% 0.0% Social cohesion 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 9.1% 2.9% 12.5% 0.0% 0.0% 0.0% 0.0% 4.5% Poverty reduction 11.1% 13.6% 14.7% 0.0% 0.0% 25.0% 16.7% 0.0% 22.7% Disaster management 0.0% 9.1% 2.9% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% Anti corruption 0.0% 4.5% 11.8% 12.5% 14.3% 25.0% 16.7% 14.3% 18.2% Foreign direct investment 0.0% 0.0% 5.9% 0.0% 14.3% 12.5% 0.0% 0.0% 9.1% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Haiti? Office of the Bilateral/ Private Sector/ Independent Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Bringing together different groups of stakeholders to discuss and 0.0% 26.3% 43.3% 25.0% 28.6% 37.5% 0.0% 66.7% 20.0% address critical development issues Supporting capacity building through World Bank Group 0.0% 5.3% 13.3% 0.0% 28.6% 0.0% 20.0% 0.0% 15.0% supported projects Technical assistance 16.7% 15.8% 10.0% 25.0% 0.0% 12.5% 20.0% 0.0% 10.0% Policy advice, studies, analyses 0.0% 10.5% 0.0% 0.0% 14.3% 12.5% 0.0% 0.0% 5.0% Financial resources 66.7% 31.6% 10.0% 25.0% 28.6% 12.5% 60.0% 16.7% 25.0% Data and statistics 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Promoting knowledge sharing 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 16.7% 5.0% Mobilizing third party financial resources* 0.0% 5.3% 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% Donor coordination 16.7% 5.3% 10.0% 12.5% 0.0% 0.0% 0.0% 0.0% 10.0% Strategy formulation 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Other 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of the Bilateral/ Private Sector/ Independent 2nd Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Bringing together different groups of stakeholders to discuss and 0.0% 5.0% 12.5% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% address critical development issues Supporting capacity building through World Bank Group 0.0% 0.0% 6.3% 0.0% 14.3% 12.5% 40.0% 0.0% 0.0% supported projects* Technical assistance 28.6% 15.0% 0.0% 12.5% 28.6% 25.0% 40.0% 0.0% 21.1% Policy advice, studies, analyses 0.0% 5.0% 6.3% 25.0% 14.3% 0.0% 0.0% 16.7% 10.5% Financial resources 0.0% 25.0% 31.3% 37.5% 28.6% 0.0% 0.0% 16.7% 10.5% Data and statistics 28.6% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 10.5% Promoting knowledge sharing 0.0% 5.0% 9.4% 0.0% 0.0% 0.0% 20.0% 16.7% 10.5% Mobilizing third party financial resources* 28.6% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 15.8% Donor coordination 14.3% 0.0% 15.6% 0.0% 0.0% 25.0% 0.0% 33.3% 5.3% Strategy formulation 0.0% 25.0% 18.8% 12.5% 14.3% 12.5% 0.0% 0.0% 15.8% Other 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haiti? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Not willing to honestly criticize policies and reform efforts in the 12.5% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 14.3% 4.8% country Staff too inaccessible 0.0% 5.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% Not collaborating enough with private sector* 12.5% 0.0% 3.0% 0.0% 42.9% 0.0% 0.0% 0.0% 4.8% Not adequately collaborating with organizations such as 0.0% 0.0% 0.0% 25.0% 0.0% 16.7% 0.0% 0.0% 0.0% bilaterals, multilaterals, trust funds, UN agencies* Not working enough through Haitian institutions* 0.0% 20.0% 0.0% 12.5% 0.0% 0.0% 0.0% 28.6% 0.0% Not aligned with country priorities 25.0% 15.0% 21.2% 12.5% 0.0% 0.0% 66.7% 42.9% 33.3% Not adequately sensitive to political/social realities in Haiti 37.5% 5.0% 12.1% 12.5% 42.9% 0.0% 0.0% 14.3% 28.6% Too influenced by developed countries 0.0% 5.0% 18.2% 25.0% 0.0% 16.7% 16.7% 14.3% 9.5% World Bank Group’s processes too slow 12.5% 20.0% 21.2% 12.5% 28.6% 16.7% 16.7% 0.0% 19.0% World Bank Group’s processes too complex 25.0% 0.0% 12.1% 25.0% 14.3% 16.7% 0.0% 14.3% 23.8% Not exploring alternative policy options 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not sufficiently focused on results 0.0% 0.0% 9.1% 12.5% 0.0% 0.0% 0.0% 0.0% 4.8% Not in it for the long term 25.0% 10.0% 30.3% 0.0% 0.0% 0.0% 16.7% 0.0% 14.3% Its advice and strategies do not lend themselves to practical 12.5% 0.0% 9.1% 0.0% 0.0% 33.3% 33.3% 14.3% 0.0% problem solving* Not collaborating enough with civil society 12.5% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 9.5% Not enough public disclosure of its work 12.5% 20.0% 15.2% 0.0% 14.3% 33.3% 0.0% 28.6% 4.8% Arrogant in its approach 0.0% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Inadequate World Bank Group’s staffing in Haiti 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% The credibility of its knowledge/data 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not focused enough on issues that are unique to fragile 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% countries Inadequate number of World Bank Group staff members located 0.0% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% in the country Other 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% 0.0% 4.8% Don’t know 0.0% 35.0% 9.1% 12.5% 14.3% 0.0% 16.7% 14.3% 14.3% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Haiti? (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other To a fully sufficient degree 0.0% 4.8% 0.0% 0.0% 0.0% 12.5% 0.0% 14.3% 9.1% To a somewhat sufficient degree 22.2% 28.6% 39.4% 50.0% 14.3% 37.5% 16.7% 0.0% 31.8% To a somewhat insufficient degree 33.3% 23.8% 33.3% 37.5% 42.9% 25.0% 0.0% 42.9% 31.8% To a very insufficient degree 33.3% 14.3% 18.2% 12.5% 28.6% 25.0% 83.3% 14.3% 9.1% Don’t know 11.1% 28.6% 9.1% 0.0% 14.3% 0.0% 0.0% 28.6% 18.2% 74 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing* 5 5.60 1.14 11 6.73 1.27 20 7.15 1.35 5 6.80 1.79 3 6.33 1.53 4 4.75 3.59 2 2.50 0.71 3 5.67 2.08 6 7.00 1.26 Development Policy Financing 5 4.20 1.30 10 6.70 1.77 19 5.89 1.73 6 6.50 1.97 2 5.50 0.71 3 3.00 2.65 4 5.25 2.63 2 3.50 2.12 9 5.67 2.24 Trust funds and grants* 6 4.17 1.94 12 6.00 1.86 23 7.09 1.44 5 8.00 2.35 3 5.67 2.31 4 4.50 3.11 2 5.50 3.54 1 5.00 - 5 4.80 1.10 IFC Investment Services* 5 4.00 1.58 5 6.20 1.30 14 6.29 0.99 3 7.00 1.00 5 6.00 1.22 3 2.33 1.15 1 1.00 - 1 6.00 - 2 7.00 0.00 IFC Advisory Services* 5 3.40 2.07 5 5.60 1.52 12 6.58 1.38 3 6.33 1.53 5 6.00 1.58 3 2.33 1.15 1 6.00 - 3 5.33 2.89 *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Beneficiaries* 22.2% 4.5% 34.4% 12.5% 14.3% 12.5% 16.7% 57.1% 4.5% University groups 22.2% 27.3% 9.4% 0.0% 0.0% 12.5% 33.3% 14.3% 9.1% Youth 11.1% 31.8% 6.3% 25.0% 0.0% 12.5% 0.0% 14.3% 13.6% Private sector* 44.4% 18.2% 12.5% 25.0% 85.7% 12.5% 16.7% 0.0% 45.5% Local government 66.7% 27.3% 43.8% 37.5% 14.3% 12.5% 50.0% 42.9% 36.4% Donor community 11.1% 0.0% 6.3% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Local NGOs/Community Based Organizations* 0.0% 4.5% 12.5% 0.0% 0.0% 50.0% 0.0% 14.3% 18.2% Academia/think tanks/research institutes 11.1% 40.9% 46.9% 25.0% 42.9% 37.5% 50.0% 14.3% 45.5% Parliament 0.0% 4.5% 3.1% 0.0% 14.3% 0.0% 0.0% 14.3% 0.0% Foundations* 0.0% 0.0% 0.0% 12.5% 0.0% 25.0% 0.0% 0.0% 0.0% Media 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% International NGOs 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% UN and regional peace keeping forces 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Emerging donors* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% UN agencies* 11.1% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional organizations 0.0% 4.5% 3.1% 12.5% 14.3% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Don’t know 0.0% 13.6% 3.1% 0.0% 14.3% 0.0% 0.0% 14.3% 9.1% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays 9 4.56 1.88 18 6.33 2.03 33 6.52 1.60 8 7.13 2.17 6 6.83 1.47 5 4.20 1.92 5 5.40 2.19 5 5.40 2.88 18 6.06 2.34 a relevant role in development in Haiti The World Bank Group’s work is aligned with what I consider the development priorities for 9 3.56 1.81 17 5.94 1.75 33 5.61 1.80 8 6.25 2.66 6 6.17 1.72 5 3.40 1.67 4 4.00 2.83 4 5.00 3.16 14 5.71 2.52 Haiti* *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 7 4.86 1.86 14 5.93 1.33 28 6.39 1.40 7 6.71 2.29 6 6.33 1.75 4 3.50 2.08 4 4.25 2.63 4 5.00 3.16 13 5.92 1.75 Flexibility (in terms of the institution’s 7 4.00 1.15 13 5.31 1.55 26 6.04 1.25 6 5.67 2.07 6 5.33 1.63 3 4.67 1.15 3 2.00 1.00 3 2.67 1.53 11 4.36 2.11 products and services)* Flexibility (in terms of changing country 8 3.75 0.89 14 5.64 1.45 26 6.23 1.61 7 6.29 2.21 6 5.50 1.38 3 5.67 0.58 3 2.33 0.58 3 2.67 1.53 10 4.70 2.41 circumstances)* Being inclusive* 6 4.50 1.52 9 6.22 2.05 24 7.21 1.47 5 6.60 1.95 5 6.60 0.89 4 5.75 2.22 2 5.50 0.71 2 3.50 0.71 7 6.71 1.60 Openness (sharing data and other 6 4.33 2.58 15 6.53 1.64 29 7.17 1.14 6 8.00 2.53 6 6.83 1.47 4 6.50 1.00 2 3.00 1.41 2 4.50 0.71 10 6.50 1.18 information)* Collaboration with the Government* 8 4.88 1.55 17 6.65 1.93 32 7.25 1.44 7 8.14 1.35 4 6.75 1.71 5 6.20 0.84 2 4.50 0.71 5 7.20 1.92 14 6.93 1.44 The speed in which it gets things 7 3.57 0.98 15 5.33 1.91 31 5.71 1.70 5 5.60 2.51 5 4.00 1.22 4 4.00 1.83 3 4.67 4.04 2 2.50 2.12 11 4.45 1.92 accomplished on the ground* Helping to bring discipline/effective supervision to implementation of investment 6 5.33 2.66 15 6.00 1.96 32 7.28 1.46 3 6.00 2.00 6 6.67 1.51 4 7.00 1.15 4 5.75 3.20 5 8.00 2.12 12 6.17 2.29 projects Collaboration with civil society 6 4.33 1.86 11 5.64 1.69 19 5.68 1.42 5 5.20 2.59 4 5.00 1.15 4 4.00 1.15 2 6.00 1.41 9 4.56 2.88 Staff accessibility* 7 4.29 1.98 12 5.92 1.88 30 6.70 1.47 7 6.71 2.93 6 8.00 2.10 4 3.75 1.50 2 8.00 1.41 2 5.50 2.12 12 4.67 2.64 Collaboration with other donors and 4 6.50 1.73 13 6.31 1.93 24 6.96 1.52 5 6.60 2.61 4 7.00 2.16 4 5.00 0.82 1 7.00 - 3 6.00 1.73 8 7.63 1.41 development partners Collaboration with the private sector 4 4.25 2.06 9 4.67 1.58 14 5.86 1.46 2 6.00 4.24 6 6.50 1.87 3 5.00 1.73 1 2.00 - 2 4.50 3.54 8 6.63 2.45 Collaboration with the UN* 4 5.00 1.83 8 5.88 2.23 12 7.42 1.08 4 6.75 2.50 1 8.00 - 3 5.33 2.08 2 6.00 1.41 5 8.80 0.84 Straightforwardness and honesty* 4 4.50 1.29 13 6.23 1.59 27 7.22 1.60 6 9.17 0.98 6 8.33 1.63 4 5.25 0.96 1 2.00 - 2 5.00 0.00 7 7.29 1.80 Treating clients and stakeholders in Haiti with 6 5.00 1.67 12 5.75 1.91 26 6.81 1.36 6 8.83 1.33 5 7.80 2.59 3 5.67 1.53 4 5.50 2.65 2 5.50 0.71 6 6.83 1.94 respect* Being a long-term partner 9 6.33 2.87 12 6.58 2.23 25 7.32 1.49 8 8.63 1.85 6 8.50 1.52 4 7.75 1.50 4 7.00 2.16 3 5.67 2.52 12 7.00 1.95 *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent does the World Bank Group partner with the right people to support work on the ground in Haiti?* (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Nearly never 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Rarely 22.2% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% Sometimes 44.4% 9.5% 21.2% 25.0% 57.1% 57.1% 16.7% 14.3% 15.0% Nearly always 0.0% 23.8% 48.5% 25.0% 0.0% 0.0% 16.7% 0.0% 5.0% Don’t know 22.2% 42.9% 15.2% 12.5% 42.9% 28.6% 33.3% 57.1% 60.0% Prefer not to answer 11.1% 19.0% 15.2% 37.5% 0.0% 14.3% 16.7% 28.6% 15.0% *Significantly different between stakeholder groups Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other World Food Program (WFP) 11.1% 20.0% 8.8% 0.0% 28.6% 0.0% 16.7% 14.3% 9.5% World Health Organization (WHO) 11.1% 20.0% 11.8% 12.5% 0.0% 14.3% 33.3% 28.6% 14.3% United Nations Development Program (UNDP) 44.4% 25.0% 20.6% 0.0% 14.3% 28.6% 16.7% 28.6% 33.3% United Nations Mission for Justice Support in Haiti (MINUJUSTH) 11.1% 10.0% 2.9% 12.5% 14.3% 0.0% 0.0% 0.0% 9.5% Haiti’s largest multilateral development partners* 33.3% 35.0% 67.6% 62.5% 85.7% 14.3% 66.7% 14.3% 28.6% Haiti’s main bilateral partners 33.3% 25.0% 23.5% 50.0% 42.9% 14.3% 0.0% 14.3% 23.8% The United Nations International Children's Emergency Fund 11.1% 15.0% 5.9% 12.5% 0.0% 28.6% 16.7% 14.3% 14.3% (UNICEF) I don’t believe the World Bank Group needs to partner with 11.1% 5.0% 5.9% 0.0% 14.3% 14.3% 16.7% 14.3% 9.5% humanitarian organizations. Don’t know 11.1% 20.0% 23.5% 25.0% 0.0% 28.6% 16.7% 28.6% 23.8% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other The World Bank Group does not provide the government with 12.5% 15.8% 9.1% 0.0% 0.0% 14.3% 16.7% 16.7% 10.0% consistent support throughout the reform effort Political pressures and obstacles 25.0% 36.8% 33.3% 37.5% 28.6% 14.3% 0.0% 0.0% 25.0% Reforms are not well thought out in light of country challenges 62.5% 36.8% 39.4% 25.0% 28.6% 14.3% 33.3% 66.7% 55.0% Poor coordination within the Government 12.5% 21.1% 45.5% 50.0% 42.9% 28.6% 16.7% 33.3% 30.0% There is an inadequate level of private sector participation and 0.0% 5.3% 6.1% 12.5% 28.6% 0.0% 0.0% 0.0% 10.0% support Poor donor coordination 0.0% 10.5% 9.1% 25.0% 0.0% 0.0% 0.0% 16.7% 10.0% The World Bank Group is not sensitive enough to political/social 25.0% 42.1% 24.2% 12.5% 57.1% 42.9% 50.0% 50.0% 20.0% realities on the ground Lack of/inadequate levels of capacity in Government 0.0% 10.5% 24.2% 25.0% 28.6% 28.6% 0.0% 16.7% 30.0% There is not an adequate level of citizen/civil society 37.5% 0.0% 21.2% 12.5% 0.0% 28.6% 16.7% 16.7% 25.0% participation Corruption 25.0% 26.3% 21.2% 12.5% 28.6% 28.6% 16.7% 33.3% 40.0% Poor coordination within the World Bank Group 12.5% 0.0% 6.1% 0.0% 0.0% 28.6% 0.0% 0.0% 0.0% Ongoing political instability 25.0% 15.8% 21.2% 25.0% 28.6% 28.6% 16.7% 16.7% 20.0% Inadequate funding 12.5% 15.8% 9.1% 12.5% 0.0% 0.0% 33.3% 33.3% 5.0% Other 12.5% 5.3% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% C. World Bank Group’s Effectiveness and Results Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in 8 3.88 1.25 16 5.81 1.72 33 5.55 1.56 8 5.50 1.69 6 5.50 1.38 6 5.17 0.98 4 4.25 1.71 3 5.33 2.08 14 5.79 2.36 Haiti? (1-To no degree at all, 10-To a very significant degree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country 5 4.80 1.92 13 6.38 1.45 31 6.77 1.54 7 5.71 2.14 5 6.00 1.22 5 4.20 1.10 4 6.25 1.71 3 7.00 2.65 13 5.46 2.37 systems in Haiti? (1-To no degree at all, 10-To a very significant degree) 78 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial 5 3.40 1.52 13 6.08 1.55 27 5.78 1.83 5 5.00 2.00 6 4.33 1.37 4 4.50 2.38 4 4.25 2.63 4 4.50 2.89 14 4.86 2.03 instruments meet the needs of Haiti The World Bank Group meets Haiti’s needs 5 4.20 2.17 13 6.15 1.77 30 6.10 1.45 6 5.67 2.42 6 4.50 1.38 5 5.00 1.58 3 4.67 1.53 4 4.50 3.11 12 5.75 2.34 for knowledge services Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively do the World Bank Group’s Systematic Country Diagnosis and Country 4 4.50 1.91 5 5.00 2.55 8 5.50 1.41 2 5.00 5.66 1 6.00 - 3 5.00 1.00 1 5.00 - 2 7.00 2.83 4 6.25 1.50 Partnership Framework activities support Haiti’s efforts to manage crisis related risks? (1-Not effectively at all, 10-Very effectively) When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to systematically identify 0.0% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to systematically 37.5% 26.3% 42.4% 25.0% 14.3% 28.6% 20.0% 33.3% 20.0% identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in Haiti has 12.5% 10.5% 3.0% 37.5% 28.6% 14.3% 0.0% 0.0% 15.0% remained constant Don’t know 50.0% 63.2% 51.5% 25.0% 57.1% 57.1% 80.0% 66.7% 65.0% 79 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 7 4.43 1.13 14 6.50 1.70 32 6.75 1.27 8 6.75 1.39 5 6.60 2.07 5 5.60 0.89 3 6.33 1.53 3 6.33 2.52 14 6.57 2.17 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge 7 5.29 1.80 13 6.77 1.24 33 7.06 1.58 8 7.75 1.91 6 6.83 1.83 3 6.00 0.00 3 8.33 0.58 3 6.67 2.52 15 6.93 2.02 work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 80 World Bank Group Country Opinion Survey 2018: Haiti E. Working with the World Bank Group When working with the World Bank Group on programs, projects and other activities, do you believe that the team …? (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Almost never has the right skills mix to tackle the challenges of 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% fragility Rarely has the right skills mix to tackle the challenges of fragility 12.5% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Sometimes has the right skills mix to tackle the challenges of 50.0% 42.1% 33.3% 25.0% 42.9% 33.3% 60.0% 0.0% 25.0% fragility Almost always has the right skills mix to tackle the challenges of 25.0% 36.8% 39.4% 25.0% 28.6% 0.0% 20.0% 16.7% 10.0% fragility Don't know 0.0% 15.8% 15.2% 25.0% 28.6% 16.7% 20.0% 66.7% 30.0% Prefer not to answer 12.5% 5.3% 9.1% 12.5% 0.0% 50.0% 0.0% 16.7% 35.0% To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 7 2.86 2.04 16 5.38 2.50 28 5.25 2.32 5 5.60 3.05 6 4.33 2.73 3 4.00 1.00 3 4.33 4.16 4 3.25 2.22 11 3.82 1.94 promptly The World Bank Group effectively monitors and evaluates the projects and programs it 7 5.43 1.40 18 6.72 2.35 31 7.39 1.69 5 6.40 3.05 6 7.17 1.72 4 6.50 1.73 3 6.67 2.08 4 7.00 0.82 14 7.07 1.98 supports The World Bank Group’s approvals and 6 3.50 1.87 16 6.44 1.90 30 6.10 1.49 4 6.00 2.83 6 6.33 2.66 4 6.00 2.00 3 5.67 1.15 3 3.67 2.52 8 6.63 2.07 reviews are done in a timely fashion* The World Bank Group’s “Safeguard Policy” 4 3.75 1.50 10 7.10 1.45 30 7.50 1.28 4 4.75 3.77 3 8.33 1.15 3 7.33 0.58 2 7.50 0.71 2 5.00 0.00 6 6.17 2.23 requirements are reasonable* The World Bank Group takes decisions 7 3.43 1.51 15 5.60 1.84 28 5.75 1.92 4 5.75 3.50 5 4.00 0.71 4 4.25 2.06 3 4.33 1.15 3 5.00 1.73 6 5.33 2.34 quickly in Haiti Working with the World Bank Group 6 3.67 2.16 16 5.88 2.06 32 6.81 1.65 7 5.71 3.45 5 6.20 1.30 3 6.00 1.00 4 6.75 1.71 4 7.00 1.41 12 5.92 1.88 increases Haiti’s institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of 4 5.25 1.89 11 6.09 2.30 27 7.48 1.63 4 6.50 3.32 4 7.25 2.06 1 6.00 - 2 7.00 1.41 3 8.00 1.73 6 6.67 1.75 them *Significantly different between stakeholder groups Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World 4 3.75 0.96 9 7.22 1.39 21 6.52 1.91 3 7.33 1.15 5 7.00 2.24 3 6.33 3.51 1 7.00 - 6 6.17 1.94 Bank Group is adequately staffed in Haiti? (1-To no degree at all, 10-To a very significant degree) 81 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Offer more innovative knowledge services 0.0% 23.5% 12.1% 0.0% 0.0% 0.0% 0.0% 0.0% 10.5% Collaborate more effectively with Government clients* 50.0% 17.6% 9.1% 12.5% 0.0% 0.0% 20.0% 42.9% 5.3% Work faster 25.0% 17.6% 18.2% 12.5% 0.0% 16.7% 0.0% 0.0% 15.8% Reduce the complexity of obtaining World Bank Group financing 50.0% 23.5% 27.3% 37.5% 0.0% 0.0% 80.0% 42.9% 31.6% Help to bring discipline/effective supervision to implementation 25.0% 5.9% 24.2% 0.0% 14.3% 0.0% 40.0% 14.3% 10.5% of World Bank Group projects Collaborate more effectively with organizations such as 0.0% 5.9% 12.1% 50.0% 0.0% 16.7% 0.0% 0.0% 0.0% bilaterals, multilaterals, trust funds, UN agencies* Offer more innovative financial products 0.0% 0.0% 9.1% 0.0% 28.6% 0.0% 0.0% 14.3% 5.3% Ensure greater selectivity in its work 0.0% 5.9% 9.1% 0.0% 0.0% 16.7% 0.0% 0.0% 10.5% Provide more adequate data/knowledge/statistics/figures on 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 21.1% Haiti’s economy* Improve the competitiveness of its financing compared to 12.5% 5.9% 3.0% 0.0% 28.6% 16.7% 0.0% 14.3% 10.5% markets Work more with civil society and beneficiary representatives* 0.0% 0.0% 6.1% 12.5% 0.0% 66.7% 0.0% 0.0% 15.8% Increase the level of capacity development in the country 12.5% 47.1% 33.3% 37.5% 57.1% 50.0% 20.0% 28.6% 5.3% Leverage the private sector more 12.5% 5.9% 3.0% 12.5% 28.6% 0.0% 0.0% 14.3% 15.8% Improve the quality of its experts as related to Haiti’s specific 12.5% 5.9% 18.2% 0.0% 0.0% 16.7% 0.0% 28.6% 15.8% challenges Work more with private sector 0.0% 0.0% 3.0% 0.0% 14.3% 0.0% 20.0% 0.0% 10.5% Increase the level of World Bank Group staffing in Haiti’s office 0.0% 0.0% 6.1% 12.5% 14.3% 0.0% 0.0% 0.0% 0.0% Other 0.0% 17.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.5% *Significantly different between stakeholder groups What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Organize more joint meetings and missions with the UN 25.0% 33.3% 31.3% 37.5% 0.0% 40.0% 20.0% 57.1% 16.7% Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing 75.0% 60.0% 43.8% 37.5% 28.6% 80.0% 60.0% 71.4% 44.4% circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging 37.5% 53.3% 46.9% 37.5% 42.9% 80.0% 60.0% 42.9% 66.7% each organization’s comparative advantages Develop guidelines, framework and tools to facilitate operational 50.0% 26.7% 59.4% 62.5% 42.9% 20.0% 60.0% 42.9% 38.9% cooperation and cross-financing Share more information about the World Bank Group’s activities, 12.5% 33.3% 34.4% 25.0% 14.3% 80.0% 20.0% 28.6% 50.0% products, and knowledge Involve UN experts to a greater degree in World Bank Group 12.5% 20.0% 18.8% 12.5% 0.0% 0.0% 0.0% 28.6% 11.1% activities Other 12.5% 0.0% 6.3% 12.5% 14.3% 0.0% 0.0% 0.0% 0.0% 82 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Office of the PMU/Consultant Bilateral/ Private Sector/ Independent President/Prime Employee of on a WBG- Multilateral Financial Sector/ Government Judiciary Minister/Minister a Ministry supported Project Agency Private Bank CSO Institution Branch Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social cohesion 3 4.00 2.65 5 5.80 1.92 7 6.71 2.21 3 6.67 1.15 2 4.50 2.12 1 4.00 - 1 5.00 - 1 2.00 - 4 5.50 1.00 Public financial management* 4 5.00 2.16 6 6.83 1.17 14 7.57 1.34 3 8.00 0.00 3 6.67 1.53 1 3.00 - 1 8.00 - 1 6.00 - 6 6.50 0.55 Reducing gender based violence 2 4.00 1.41 3 5.33 2.52 9 6.89 1.83 3 6.67 1.15 1 5.00 - 1 6.00 - 1 5.00 - 1 3.00 - 4 6.25 2.87 Disaster preparedness 4 4.25 2.75 7 6.43 1.99 12 6.92 1.51 4 7.75 0.96 2 5.50 0.71 2 6.00 1.41 1 5.00 - 1 3.00 - 6 6.17 0.98 Disaster response and management 4 4.75 1.50 8 6.88 1.55 18 7.11 1.13 3 7.33 0.58 3 7.33 2.08 1 7.00 - 1 8.00 - 1 5.00 - 7 6.14 1.07 Access to justice systems 2 2.00 1.41 5 5.80 1.92 6 5.67 2.16 2 7.00 1.41 2 5.50 2.12 1 4.00 - 2 7.00 2.83 7 6.57 1.72 Security mechanisms 3 3.33 3.21 5 6.20 2.17 8 5.88 2.36 2 7.00 1.41 2 5.50 2.12 1 4.00 - 1 3.00 - 3 5.33 0.58 Conflict resolution mechanisms 2 2.00 1.41 5 6.00 2.00 11 6.55 2.07 2 6.50 2.12 1 5.00 - 1 7.00 - 1 4.00 - 4 7.00 2.45 Support domestic resource mobilization 4 5.00 2.45 4 6.00 1.83 10 6.40 1.58 3 7.33 1.15 2 3.00 2.83 2 4.00 1.41 1 6.00 - 5 7.20 1.64 Access to basic social services 5 5.00 2.00 8 6.88 1.36 14 6.43 1.83 4 7.75 0.50 3 6.67 1.15 2 4.00 1.41 1 7.00 - 5 7.00 1.22 Capacity of state institutions* 4 4.00 1.83 7 6.43 1.40 15 6.53 1.73 4 7.50 0.58 2 4.50 0.71 1 3.00 - 1 8.00 - 1 5.00 - 7 7.14 1.95 Jobs 4 3.50 1.91 8 6.00 1.20 10 6.30 1.64 4 7.50 1.00 3 5.33 1.53 2 6.50 4.95 1 6.00 - 5 6.00 1.22 Improving livelihoods 4 4.25 2.06 6 6.50 1.05 13 6.38 1.85 4 7.25 0.96 3 5.33 3.21 1 6.00 - 1 3.00 - 4 5.25 1.26 Access to basic infrastructure services 3 4.00 1.73 7 6.86 1.07 17 6.88 1.69 4 8.50 0.58 3 6.33 2.31 2 6.50 4.95 2 7.00 2.83 6 7.17 1.83 Food security* 3 3.00 2.65 6 6.67 1.37 12 6.08 1.56 4 7.25 0.96 2 7.00 1.41 1 4.00 - 1 5.00 - 5 7.00 2.12 Improving governance, transparency and 3 4.33 2.31 7 7.00 1.00 15 7.20 1.90 4 7.25 0.96 2 5.50 0.71 2 7.00 4.24 2 8.00 1.41 6 7.50 1.87 accountability Social safety nets 3 2.33 1.53 5 6.40 1.52 10 6.40 2.37 4 7.50 1.00 1 5.00 - 1 4.00 - 1 5.00 - 4 6.75 1.71 Stimulating dialogue to promote peace and 3 2.67 1.53 5 6.40 2.30 8 6.38 2.77 2 6.50 2.12 1 5.00 - 1 4.00 - 1 7.00 - 5 7.20 2.39 stability *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Haiti?* Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Never 12.5% 10.5% 0.0% 12.5% 14.3% 20.0% 0.0% 57.1% 36.8% Less than once a year 25.0% 10.5% 0.0% 0.0% 0.0% 20.0% 40.0% 42.9% 21.1% Once a year to a few times a year 37.5% 21.1% 21.9% 25.0% 0.0% 60.0% 20.0% 0.0% 26.3% Less than once a month 12.5% 10.5% 12.5% 0.0% 57.1% 0.0% 20.0% 0.0% 0.0% At least once a month 0.0% 36.8% 40.6% 62.5% 0.0% 0.0% 20.0% 0.0% 10.5% At least once a week 12.5% 10.5% 25.0% 0.0% 28.6% 0.0% 0.0% 0.0% 5.3% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) How much face-to-face access would you like to have with the World Bank Group in Haiti? (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other I prefer more frequent interactions with the WBG 62.5% 45.0% 53.1% 62.5% 85.7% 100.0% 80.0% 85.7% 60.0% I prefer the frequency of my interactions with the WBG to be just 25.0% 25.0% 40.6% 37.5% 14.3% 0.0% 20.0% 0.0% 5.0% about the same as they are currently I prefer less frequent interactions with the WBG 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% I prefer to have no face to face interactions with the WBG 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% Prefer not to answer 12.5% 30.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 30.0% How do you get most of your information about economic and social development issues in Haiti? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Local radio* 75.0% 20.0% 22.6% 12.5% 28.6% 20.0% 20.0% 57.1% 47.4% International radio 12.5% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social media 25.0% 20.0% 25.8% 12.5% 42.9% 20.0% 20.0% 14.3% 15.8% International newspapers 0.0% 5.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 15.8% Local television* 0.0% 20.0% 3.2% 0.0% 0.0% 0.0% 20.0% 42.9% 15.8% Internet 50.0% 50.0% 77.4% 75.0% 42.9% 80.0% 20.0% 28.6% 52.6% Periodicals 25.0% 20.0% 16.1% 0.0% 42.9% 0.0% 40.0% 28.6% 15.8% International television 0.0% 5.0% 6.5% 0.0% 0.0% 20.0% 0.0% 0.0% 10.5% Local newspapers 0.0% 50.0% 19.4% 37.5% 28.6% 40.0% 40.0% 14.3% 15.8% Other* 0.0% 0.0% 9.7% 37.5% 0.0% 0.0% 20.0% 0.0% 5.3% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other World Bank Group’s publications and other written materials 50.0% 55.0% 37.5% 28.6% 28.6% 0.0% 60.0% 57.1% 35.0% e-Newsletters 37.5% 35.0% 21.9% 28.6% 28.6% 20.0% 40.0% 28.6% 50.0% World Bank Group’s seminars/workshops/conferences* 0.0% 25.0% 81.3% 28.6% 42.9% 40.0% 40.0% 57.1% 40.0% Mobile phones 0.0% 0.0% 3.1% 0.0% 14.3% 0.0% 0.0% 14.3% 0.0% Direct contact with World Bank Group 25.0% 30.0% 37.5% 85.7% 57.1% 60.0% 40.0% 14.3% 40.0% World Bank Group’s website 37.5% 30.0% 12.5% 28.6% 14.3% 40.0% 0.0% 14.3% 15.0% Social media 25.0% 0.0% 0.0% 0.0% 14.3% 20.0% 0.0% 14.3% 5.0% Other 12.5% 10.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% *Significantly different between stakeholder groups 84 World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other High speed/WiFi 71.4% 82.4% 75.0% 83.3% 100.0% 100.0% 80.0% 100.0% 60.0% Dial-up 28.6% 17.6% 25.0% 16.7% 0.0% 0.0% 20.0% 0.0% 40.0% How frequently do you consult the World Bank Group’s website and/or social media channels for information/knowledge that you can use in your work?* Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Weekly 37.5% 21.1% 31.3% 0.0% 0.0% 16.7% 0.0% 16.7% 25.0% Monthly 0.0% 21.1% 9.4% 25.0% 42.9% 0.0% 40.0% 0.0% 10.0% A few times a year 50.0% 15.8% 37.5% 37.5% 28.6% 0.0% 20.0% 33.3% 20.0% Rarely 0.0% 31.6% 15.6% 25.0% 28.6% 83.3% 20.0% 0.0% 10.0% Never 12.5% 10.5% 6.3% 12.5% 0.0% 0.0% 20.0% 50.0% 35.0% *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Yes 33.3% 63.6% 93.9% 75.0% 75.0% 25.0% 83.3% 0.0% 23.8% No 66.7% 36.4% 6.1% 25.0% 25.0% 75.0% 16.7% 100.0% 76.2% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Haiti?* (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other The World Bank (IDA) 62.5% 68.4% 84.4% 71.4% 42.9% 14.3% 80.0% 25.0% 41.7% The International Finance Corporation 0.0% 5.3% 6.3% 14.3% 57.1% 0.0% 20.0% 0.0% 0.0% The Multilateral Investment Guarantee Agency 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 37.5% 26.3% 9.4% 14.3% 0.0% 85.7% 0.0% 75.0% 58.3% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Yes 25.0% 5.6% 20.7% 25.0% 28.6% 28.6% 33.3% 0.0% 11.8% No 75.0% 94.4% 79.3% 75.0% 71.4% 71.4% 66.7% 100.0% 88.2% 85 World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) If yes, what was your view of how the two institutions work together in Haiti? (Select only ONE response) Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other The two institutions work well together 50.0% 0.0% 66.7% 100.0% 100.0% 0.0% 0.0% 0.0% 100.0% The way the two institutions work together needs improvement 0.0% 50.0% 16.7% 0.0% 0.0% 0.0% 50.0% 0.0% 0.0% The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 50.0% 50.0% 16.7% 0.0% 0.0% 0.0% 50.0% 0.0% 0.0% Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Independent Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Observer* 44.4% 16.7% 0.0% 12.5% 0.0% 50.0% 0.0% 80.0% 31.3% Use World Bank Group reports/data 33.3% 27.8% 24.2% 12.5% 25.0% 37.5% 16.7% 0.0% 31.3% Engage in World Bank Group related/sponsored events/activities 0.0% 38.9% 33.3% 62.5% 37.5% 12.5% 33.3% 0.0% 18.8% Collaborate as part of my professional duties* 33.3% 61.1% 78.8% 62.5% 100.0% 12.5% 66.7% 0.0% 43.8% Use World Bank Group website for information, data, research, 22.2% 16.7% 12.1% 25.0% 12.5% 50.0% 16.7% 40.0% 25.0% etc. *Significantly different between stakeholder groups What’s your gender? Office of the Bilateral/ Private Sector/ Independent President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Judiciary Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Institution Branch Other Female 22.2% 21.7% 21.2% 37.5% 62.5% 0.0% 16.7% 50.0% 31.8% Male 77.8% 78.3% 78.8% 62.5% 37.5% 100.0% 83.3% 50.0% 68.2% 86 World Bank Group Country Opinion Survey 2018: Haiti Appendix C: Responses to Indicator Questions by Geographic Location15  Port-au-Prince N=111  Other N=17 B. Overall Attitudes toward the World Bank Group Overall, please rate your impression of the effectiveness of these organizations in Haiti. Port-au-Prince Other N Mean SD N Mean SD World Bank Group 79 6.16 1.93 12 6.33 1.97 (1-Not effective at all, 10-Extremely effective) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince Other N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 97 5.96 2.08 12 6.50 2.20 role in development in Haiti The World Bank Group’s work is aligned with what I 90 5.28 2.16 13 5.54 2.50 consider the development priorities for Haiti To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Port-au-Prince Other N Mean SD N Mean SD Responsiveness to needs 80 5.70 1.93 10 6.10 1.97 Flexibility (in terms of the institution’s products and 74 5.00 1.85 6 5.17 1.72 services) Flexibility (in terms of changing country circumstances) 76 5.24 1.99 7 5.43 1.72 Being inclusive 60 6.38 1.83 6 5.67 1.97 Openness (sharing data and other information) 76 6.55 1.81 6 6.17 2.23 Collaboration with the Government 86 6.67 1.77 11 7.09 1.70 The speed in which it gets things accomplished on the 77 4.95 1.95 9 4.78 2.11 ground Helping to bring discipline/effective supervision to 79 6.30 2.05 10 8.10 1.20 implementation of investment projects* Collaboration with civil society 56 5.04 1.92 6 5.83 1.47 Staff accessibility 78 6.04 2.24 6 5.33 2.07 Collaboration with other donors and development partners 59 6.73 1.70 9 6.67 2.00 Collaboration with the private sector 45 5.44 2.08 5 5.60 2.41 Collaboration with the UN 36 6.86 1.99 5 6.40 1.95 Straightforwardness and honesty 65 6.82 2.01 7 6.71 1.98 Treating clients and stakeholders in Haiti with respect 66 6.62 1.90 5 5.60 1.95 Being a long-term partner 76 7.12 2.08 8 7.50 1.51 *Significantly different between geographic locations 15128 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 87 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results Port-au-Prince Other N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 88 5.30 1.68 12 6.00 1.86 achieve development results in Haiti? (1-To no degree at all, 10-To a very significant degree) Port-au-Prince Other N Mean SD N Mean SD To what extent does the World Bank Group help to 81 6.00 1.77 7 7.29 2.21 build/strengthen existing country systems in Haiti? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince Other N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 76 5.14 1.89 8 5.25 2.66 needs of Haiti The World Bank Group meets Haiti’s needs for 80 5.59 1.91 5 5.80 1.64 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: Port-au-Prince Other N Mean SD N Mean SD Are adaptable to Haiti’s specific development challenges 74 5.57 1.98 6 6.33 2.34 and country circumstances (1-To no degree at all, 10-To a very significant degree) Port-au-Prince Other N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 83 6.30 1.54 10 7.00 2.31 to development results in your country? Overall, how would you rate the technical quality of the 84 6.85 1.65 10 7.50 2.27 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince Other N Mean SD N Mean SD The World Bank Group takes decisions quickly in Haiti 68 5.18 1.98 10 5.00 2.75 Where country systems are adequate, the World Bank 57 6.61 2.01 7 8.57 1.27 Group makes appropriate use of them* *Significantly different between geographic locations 88 World Bank Group Country Opinion Survey 2018: Haiti Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group16 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 Haiti COS questionnaire: All 10-point scale questions and question B8 “When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti?” Collaborating with the WBG N=74 Not collaborating with the WBG N=51 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group* 70 6.67 1.92 48 4.94 2.64 Inter-American Development Bank* 68 6.66 2.07 48 4.79 2.77 Caribbean Development Bank 65 3.32 2.36 47 2.96 2.55 *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group 59 6.39 1.73 30 5.80 2.30 Inter-American Development Bank 58 6.22 1.70 28 5.64 2.28 Caribbean Development Bank 19 4.53 1.74 18 3.78 2.51 Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Haiti solve its most complicated 60 6.58 1.84 30 6.60 2.25 development challenges? (1-To no degree at all, 10-To a very significant degree) 16Only 125 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 89 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Energy 23.6% 22.0% Water and sanitation 19.4% 10.0% Waste management 8.3% 8.0% Job creation/employment* 11.1% 30.0% Health 5.6% 10.0% Regional conflict and tensions 0.0% 0.0% Financial markets 1.4% 2.0% Social protection 4.2% 4.0% Gender equity 1.4% 0.0% Domestic private sector development 6.9% 6.0% Education 34.7% 44.0% Public sector governance/reform* 44.4% 16.0% Security/stabilization 1.4% 4.0% Global/regional integration 1.4% 0.0% Food security 4.2% 4.0% Environmental sustainability 4.2% 0.0% Urban development and upgrading 4.2% 2.0% Gender based violence 2.8% 0.0% Law and justice 5.6% 6.0% Economic growth 13.9% 20.0% Disaster prevention 1.4% 6.0% Equality of opportunity 1.4% 2.0% Communicable and non-communicable diseases 0.0% 0.0% Local governance and institutions 5.6% 14.0% Information and communications technology 0.0% 2.0% Transport* 18.1% 4.0% Agriculture and rural development 27.8% 28.0% Trade and exports 1.4% 4.0% Crime and violence 0.0% 0.0% Natural resource management 4.2% 2.0% Social cohesion 1.4% 0.0% Climate change 5.6% 2.0% Poverty reduction 11.1% 18.0% Disaster management 2.8% 6.0% Anti corruption 9.7% 16.0% Foreign direct investment 5.6% 4.0% Energy 23.6% 22.0% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Investment Project Financing 38 6.74 1.73 21 6.00 1.87 Development Policy Financing* 38 6.16 1.72 23 4.74 2.22 Trust funds and grants* 43 6.63 1.90 18 4.94 2.15 IFC Investment Services 25 5.96 1.65 14 4.93 1.98 IFC Advisory Services* 22 6.09 1.66 16 4.56 2.19 *Significantly different between collaborators and non-collaborators 90 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 70 6.27 1.88 36 5.47 2.44 development in Haiti The World Bank Group’s work is aligned with what I consider 65 5.65 1.98 36 4.72 2.51 the development priorities for Haiti* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 57 6.05 1.76 31 5.23 2.19 Flexibility (in terms of the institution’s products and services)* 51 5.35 1.76 27 4.33 1.86 Flexibility (in terms of changing country circumstances)* 52 5.67 1.82 29 4.52 2.05 Being inclusive 48 6.50 1.79 18 5.83 1.95 Openness (sharing data and other information) 55 6.65 1.81 25 6.28 1.93 Collaboration with the Government 61 6.80 1.69 34 6.62 1.92 The speed in which it gets things accomplished on the ground 57 5.12 2.08 27 4.56 1.72 Helping to bring discipline/effective supervision to 58 6.76 1.94 29 6.10 2.24 implementation of investment projects Collaboration with civil society* 37 5.54 1.56 25 4.48 2.16 Staff accessibility* 56 6.75 1.80 27 4.44 2.28 Collaboration with other donors and development partners 45 6.73 1.74 22 6.73 1.78 Collaboration with the private sector 31 5.42 1.95 19 5.53 2.37 Collaboration with the UN 24 6.67 1.79 17 7.00 2.24 Straightforwardness and honesty 52 6.88 2.05 20 6.60 1.90 Treating clients and stakeholders in Haiti with respect 51 6.59 1.98 18 6.56 1.79 Being a long-term partner 54 7.33 1.88 29 6.79 2.30 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender* 44 6.16 1.75 29 5.10 2.19 The impact of climate change* 44 5.93 1.73 26 4.42 2.28 *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 31 4.77 2.20 15 3.80 2.11 Gender equity 39 5.97 1.77 19 5.05 1.96 Domestic private sector development 34 4.97 1.68 15 4.53 2.64 Education* 53 6.30 1.80 30 5.20 2.20 Public sector governance/reform 50 5.68 1.74 25 5.84 2.08 Global/regional integration 30 4.83 1.76 15 4.33 2.64 Food security 30 4.90 1.63 16 4.56 2.39 Urban development and upgrading 38 5.29 1.93 19 4.16 2.41 Energy 44 5.50 1.98 23 4.65 2.53 Water and sanitation* 45 5.89 1.86 20 4.10 2.20 Waste management* 34 4.85 1.81 19 3.32 1.73 Job creation/employment* 38 5.29 1.69 19 3.89 2.16 Health 38 5.50 1.72 26 5.23 2.30 Financial markets 19 4.84 2.19 16 4.50 2.80 Transport 41 5.93 2.10 21 5.57 2.40 Agriculture and rural development 40 5.93 1.91 22 5.14 2.27 Trade and exports 21 4.62 2.06 13 4.00 2.35 Crime and violence 16 4.19 1.64 15 4.47 2.17 Natural resource management 30 5.13 1.96 13 4.08 1.71 Environmental sustainability* 42 6.02 1.98 18 4.28 2.08 Climate change 34 5.32 1.98 18 4.39 2.23 Poverty reduction 48 5.23 2.02 21 4.81 1.86 Anti corruption 33 4.76 1.60 22 4.64 2.19 Law and justice 24 4.50 1.93 20 4.50 2.61 Economic growth 37 5.16 1.74 22 4.86 2.23 Disaster prevention 39 5.77 1.83 21 4.81 2.44 Disaster management* 40 5.95 1.72 20 4.75 2.36 Foreign direct investment 16 4.31 2.21 15 3.73 2.09 Equality of opportunity 33 5.91 1.81 18 4.83 2.23 Communicable and non-communicable diseases 20 5.70 1.66 17 4.76 2.49 Information and communications technology 22 5.00 1.95 13 4.15 1.95 Gender based violence 17 5.65 1.84 14 4.79 2.75 Security/stabilization 20 4.45 1.93 17 4.71 2.34 Regional conflict and tensions 14 4.43 2.34 12 4.33 2.27 Local governance and institutions 36 5.36 2.04 20 4.45 2.44 Social cohesion 32 5.03 2.19 14 4.14 2.68 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 65 5.48 1.55 34 5.21 2.01 achieve development results in Haiti? (1-To no degree at all, 10-To a very significant degree) 92 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to 56 6.37 1.67 30 5.60 2.09 build/strengthen existing country systems in Haiti? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 55 5.31 1.81 29 4.86 2.20 of Haiti The World Bank Group meets Haiti’s needs for knowledge 55 5.78 1.72 28 5.21 2.22 services Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group help Haiti to 27 4.93 1.92 23 4.91 1.83 mobilize finance for development from private sector sources? (1-Not effectively at all, 10-Very effectively) How effectively does the World Bank Group support Haiti’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems in 33 5.27 1.88 22 5.32 2.51 the Government To develop better and stronger data collection/analytics 44 6.30 1.62 26 5.35 2.21 systems within the Government* To strengthen the country’s crisis preparedness 45 5.58 2.18 28 4.79 2.32 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework 17 5.59 1.91 13 5.00 2.20 activities support Haiti’s efforts to manage crisis related risks? (1-Not effectively at all, 10-Very effectively) D. The World Bank Group’s Knowledge Work and Activities In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 50 7.04 1.32 21 6.48 1.91 Include appropriate level of stakeholder involvement during 43 6.49 1.61 23 5.30 2.10 preparation* Lead to practical solutions 52 6.04 1.69 21 5.43 2.09 Are accessible (well written and easy to understand) 54 6.74 1.56 23 5.96 1.97 Are source of relevant information on global good practices 55 7.25 1.49 23 6.87 2.05 Are adequately disseminated 55 6.11 1.99 24 5.46 2.73 Are translated enough into local language 50 5.10 2.09 26 4.92 2.62 Are adaptable to Haiti’s specific development challenges and 53 5.77 1.74 26 5.27 2.47 country circumstances *Significantly different between collaborators and non-collaborators 93 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 59 6.49 1.34 32 6.19 2.13 development results in your country? Overall, how would you rate the technical quality of the World 60 7.07 1.56 31 6.74 2.03 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 57 5.12 2.50 27 3.56 2.04 The World Bank Group effectively monitors and evaluates the 62 6.95 1.89 31 6.74 2.18 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 57 6.07 1.87 24 5.29 2.39 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 46 7.15 1.84 18 5.67 2.28 reasonable* The World Bank Group takes decisions quickly in Haiti 52 5.23 2.02 24 5.00 2.32 Working with the World Bank Group increases Haiti’s 58 6.59 1.72 29 5.34 2.42 institutional capacity* Where country systems are adequate, the World Bank Group 43 7.14 1.73 20 6.25 2.51 makes appropriate use of them *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 36 6.53 1.84 16 6.38 2.28 adequately staffed in Haiti? (1-To no degree at all, 10-To a very significant degree) 94 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social cohesion 20 5.70 1.92 7 5.14 2.41 Public financial management 26 7.00 1.50 13 6.54 1.71 Reducing gender based violence 18 6.11 1.78 7 5.71 2.69 Disaster preparedness 25 6.56 1.61 14 5.71 2.09 Disaster response and management 33 6.94 1.32 13 6.15 1.52 Access to justice systems 14 5.57 1.79 13 6.00 2.45 Security mechanisms 15 5.93 2.02 10 4.70 2.36 Conflict resolution mechanisms 17 6.35 1.90 10 5.50 2.72 Support domestic resource mobilization 20 5.95 2.01 11 6.09 2.02 Access to basic social services 29 6.48 1.74 13 6.38 1.61 Capacity of state institutions 29 6.41 1.57 13 6.00 2.45 Jobs 24 6.12 1.54 13 5.62 2.29 Improving livelihoods 25 6.16 1.80 11 5.45 2.02 Access to basic infrastructure services 31 6.81 1.70 13 6.85 2.41 Food security 23 6.22 1.51 11 6.00 2.65 Improving governance, transparency and accountability 27 6.78 1.53 14 7.29 2.40 Social safety nets 19 6.42 1.98 10 5.20 2.49 Stimulating dialogue to promote peace and stability 15 6.00 2.42 11 6.00 2.72 G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 45 7.29 1.58 18 6.89 1.88 I find the information on the World Bank Group’s websites 44 7.98 1.13 19 7.21 1.72 useful.* The World Bank Group’s social media channels are valuable 27 7.52 1.42 18 6.94 2.36 sources of information about the institution. *Significantly different between collaborators and non-collaborators 95 World Bank Group Country Opinion Survey 2018: Haiti Appendix E: Responses to Selected Questions by Year17 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2014 respondents and the total number of respondents indicated may differ from those reported in the FY 2014 COS report. FY 2014 Number of comparable respondents = 168 FY 2018 Number of comparable respondents = 113 By weighting, the FY 2014 and FY 2018 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2014 FY 2018 Office of the President/Prime Minister/Minister 10.5% 10.5% Government Institutions 46.0% 46.0% Local Government 1.0% 1.0% Bilateral/Multilateral Agencies 10.0% 10.0% Civil Society 15.0% 15.0% Private Sector 8.5% 8.5% Academia 2.5% 2.5% Media 6.5% 6.5% A. General Issues facing Haiti In general would you say that Haiti is headed in...?* Percentage of Respondents FY 2014 FY 2018 The right direction 55.5% 28.0% The wrong direction 11.0% 35.0% Not sure 33.5% 37.0% *Significantly different between FY2014 and FY2018 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) FY 2014 FY 2018 N Mean SD N Mean SD World Bank Group* 165 6.87 2.3 107 5.98 2.33 Inter-American Development Bank 160 6.26 2.52 105 5.96 2.54 Caribbean Development Bank 155 3.30 2.68 104 3.34 2.50 *Significantly different between FY2014 and FY2018 Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10- Extremely effective) FY 2014 FY 2018 N Mean SD N Mean SD World Bank Group 148 6.21 1.7 84 6.10 2.03 Inter-American Development Bank 137 6.05 1.84 81 6.03 2.09 Caribbean Development Bank 56 5.07 2.40 37 4.26 2.30 17Only those questions that were asked in the FY 2014 and FY 2018 country opinion surveys, with similar response scales/options, are presented in this appendix. 96 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) FY 2014 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Haiti solve its most complicated 128 6.88 2.08 83 6.57 2.02 development challenges? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 143 6.87 1.93 96 6.02 2.05 in development in Haiti* The World Bank Group’s work is aligned with what I consider 139 6.06 1.93 92 5.28 2.17 the development priorities for Haiti* *Significantly different between FY2014 and FY2018 To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2018 N Mean SD N Mean SD Responsiveness to needs 104 5.84 1.81 80 5.74 2.03 Flexibility (in terms of the institution’s products and services) 113 5.58 2.00 72 5.04 1.71 Flexibility (in terms of changing country circumstances) 109 5.79 1.68 75 5.32 1.81 Being inclusive 105 6.58 1.89 61 6.29 1.81 Openness (sharing data and other information) 118 6.74 1.88 74 6.50 1.92 Collaboration with the Government 125 7.20 1.79 87 6.73 1.75 The speed in which it gets things accomplished on the 110 5.40 2.11 75 4.92 1.93 ground Helping to bring discipline/effective supervision to 76 6.63 1.96 implementation of investment projects Collaboration with civil society* 84 5.69 2.29 58 4.97 1.79 Staff accessibility* 119 6.70 1.93 76 5.81 2.39 Collaboration with other donors and development partners 101 7.06 1.97 60 6.50 1.76 Collaboration with the private sector 75 6.00 1.87 47 5.55 2.00 Collaboration with the UN 39 6.51 2.00 Straightforwardness and honesty 108 6.83 2.12 67 6.83 1.99 Treating clients and stakeholders in Haiti with respect 120 7.03 2.31 65 6.67 2.01 Being a long-term partner* 111 8.03 1.65 79 7.28 2.10 *Significantly different between FY2014 and FY2018 97 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) FY 2014 FY 2018 N Mean SD N Mean SD Gender equity 47 6.14 2.56 53 5.42 1.87 Domestic private sector development 63 5.68 2.47 45 4.96 1.87 Education* 95 6.72 2.21 75 5.86 1.90 Public sector governance/reform* 97 6.44 2.23 71 5.63 1.74 Global/regional integration 42 5.48 2.94 39 4.65 1.93 Urban development and upgrading* 77 6.00 1.82 48 4.98 2.10 Energy 64 6.04 2.77 61 5.26 2.17 Water and sanitation* 89 6.29 2.25 59 5.49 2.08 Job creation/employment* 79 5.80 2.34 50 4.85 1.83 Financial markets 36 5.13 2.73 31 4.26 2.31 Transport* 76 6.83 2.06 53 5.67 2.18 Trade and exports* 50 5.86 2.77 31 4.10 2.08 Natural resource management 43 5.85 3.33 40 4.75 1.94 Poverty reduction* 86 6.01 2.10 59 5.14 1.96 Anti corruption 56 5.24 2.48 51 4.83 1.92 Economic growth* 83 6.31 2.45 50 5.17 1.87 Foreign direct investment* 60 6.08 2.85 28 3.93 2.11 Security/stabilization 43 5.86 3.03 33 4.68 2.18 Regional conflict and tensions 34 5.32 3.09 25 4.01 2.18 Local governance and institutions* 85 6.07 2.35 49 5.03 2.18 *Significantly different between FY2014 and FY2018 FY 2014 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 139 6.25 1.91 92 5.26 1.59 achieve development results in Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2014 and FY2018 FY 2014 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group help to 131 6.62 2.00 78 5.87 1.83 build/strengthen existing country systems in Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2014 and FY2018 To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10- Strongly agree) FY 2014 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 128 5.95 2.11 73 5.09 1.99 needs of Haiti* The World Bank Group meets Haiti’s needs for knowledge 140 6.14 2.10 77 5.48 1.83 services* *Significantly different between FY2014 and FY2018 98 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Percentage of Respondents FY 2014 FY 2018 Weekly 12.1% 14.3% Monthly 17.6% 16.3% A few times a year 40.0% 41.8% Rarely 27.3% 14.3% Never 3.0% 13.3% *Significantly different between FY2014 and FY2018 In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2018 N Mean SD N Mean SD Are timely 119 6.98 1.87 64 6.85 1.57 Include appropriate level of stakeholder involvement during 111 5.92 2.31 60 5.99 1.70 preparation Lead to practical solutions 123 6.25 2.08 64 5.83 1.71 Are accessible (well written and easy to understand) 132 6.47 2.01 73 6.45 1.72 Are source of relevant information on global good practices 126 7.25 1.68 71 7.08 1.69 Are adequately disseminated 124 5.76 2.42 74 5.89 2.19 Are translated enough into local language 120 5.64 2.68 66 5.08 2.29 Are adaptable to Haiti’s specific development challenges and 124 6.23 2.09 71 5.52 1.92 country circumstances* *Significantly different between FY2014 and FY2018 FY 2014 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 130 6.65 1.75 85 6.23 1.64 development results in your country? Overall, how would you rate the technical quality of the 133 7.23 1.64 82 6.76 1.75 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2018 N Mean SD N Mean SD The World Bank Group disburses funds promptly 128 4.14 2.08 74 4.52 2.44 The World Bank Group effectively monitors and evaluates 134 6.62 1.84 81 6.77 2.00 the projects and programs it supports The World Bank Group’s approvals and reviews are done in 112 5.47 2.12 72 5.89 2.11 a timely fashion The World Bank Group’s “Safeguard Policy” requirements 89 6.44 2.13 57 6.64 2.12 are reasonable The World Bank Group takes decisions quickly in Haiti 116 4.98 2.23 67 4.98 2.03 Working with the World Bank Group increases Haiti’s 131 6.38 1.94 79 6.04 2.20 institutional capacity Where country systems are adequate, the World Bank 85 6.82 2.25 52 6.80 2.00 Group makes appropriate use of them 99 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Haiti? (Select only ONE response) Percentage of Respondents FY 2014 FY 2018 Financial services 36.1% 37.8% Knowledge products 10.8% 7.1% Convening services 8.2% 7.1% None of the above 1.3% 1.0% The combination is appropriate for Haiti 32.9% 35.7% Don’t know 10.8% 11.2% G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2014 FY 2018 Yes 32.1% 25.3% No 67.9% 74.7% Do you have reliable access to the Internet? Percentage of Respondents FY 2014 FY 2018 Yes 99.4% 99.0% No 0.6% 1.0% Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2014 FY 2018 Yes 69.3% 66.0% No 30.7% 34.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2018 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate.* 112 7.70 1.93 60 7.05 1.93 I find the information on the World Bank Group’s websites 116 8.03 1.93 58 7.76 1.48 useful. The World Bank Group’s social media channels are valuable 69 7.22 2.73 42 7.11 1.88 sources of information about the institution. *Significantly different between FY2014 and FY2018 100 World Bank Group Country Opinion Survey 2018: Haiti Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank Group’s 5.80 6.39 6.23 5.67 6.24 5.91 6.02 6.46 5.77 6.36 6.28 5.63 effectiveness in Haiti. Overall the World Bank Group currently plays a relevant role in 5.47 6.27 6.18 5.38 6.15 5.79 5.94 6.31 5.46 6.42 6.00 6.26 development in Haiti The World Bank Group’s work is aligned with what I consider the 4.72 5.65 5.51 4.47 5.55 4.81 5.35 5.33 4.84 5.67 5.19 6.00 development priorities for Haiti Responsiveness to needs 5.23 6.05 5.90 5.15 5.95 5.29 5.91 5.48 5.21 6.09 5.81 5.67 Flexibility (in terms of the institution’s products and services) 4.33 5.35 5.23 3.91 5.11 4.78 4.92 5.27 4.54 5.27 4.95 5.45 Flexibility (in terms of changing country circumstances) 4.52 5.67 5.53 4.09 5.46 4.89 5.19 5.64 4.76 5.60 5.30 5.42 Being inclusive 5.83 6.50 6.47 4.57 6.40 5.80 6.00 6.73 5.62 6.59 6.30 6.00 Openness (sharing data and other information) 6.28 6.65 6.65 6.00 6.69 6.19 6.46 6.75 6.08 6.80 6.53 6.67 Collaboration with the Government 6.62 6.80 6.75 6.44 6.76 6.52 6.50 7.15 6.71 6.69 6.66 6.87 The speed in which it gets things accomplished on the ground 4.56 5.12 5.07 3.83 4.88 4.91 4.75 5.22 4.64 5.02 4.98 4.38 Helping to bring discipline/effective supervision to implementation 6.10 6.76 6.47 6.92 6.72 6.05 6.60 6.38 6.50 6.56 6.61 6.08 of investment projects Collaboration with civil society 4.48 5.54 5.22 4.50 5.23 4.86 5.00 5.29 4.80 5.32 5.19 4.56 Staff accessibility 4.44 6.75 6.40 3.18 6.20 5.35 5.70 6.59 4.62 6.60 6.13 4.92 Collaboration with other donors and development partners 6.73 6.73 6.71 6.09 6.68 6.42 6.52 6.79 6.27 6.78 6.62 6.55 Collaboration with the private sector 5.53 5.42 5.39 4.89 5.29 5.31 5.10 5.69 5.27 5.32 5.35 5.00 Collaboration with the UN 7.00 6.67 6.63 6.14 6.48 6.64 6.56 6.50 6.22 6.84 6.53 6.57 Straightforwardness and honesty 6.60 6.88 7.00 5.33 7.06 6.10 6.67 7.00 6.30 7.02 6.68 7.27 Treating clients and stakeholders in Haiti with respect 6.56 6.59 6.62 5.83 6.57 6.47 6.52 6.59 6.56 6.54 6.48 7.00 Being a long-term partner 6.79 7.33 7.06 7.85 7.33 6.82 7.30 6.96 7.28 7.14 7.05 7.92 To what extent does the World Bank Group’s work help to 5.21 5.48 5.35 5.00 5.46 4.85 5.32 5.22 5.03 5.46 5.18 5.78 achieve development results in Haiti? To what extent does the World Bank Group help to 5.60 6.37 6.07 5.77 6.38 5.20 5.90 6.35 5.47 6.37 6.03 6.00 build/strengthen existing country systems in Haiti? The World Bank Group’s financial instruments meet the needs of 4.86 5.31 5.21 4.91 5.38 4.64 5.19 5.13 4.89 5.32 5.16 5.21 Haiti The World Bank Group meets Haiti’s needs for knowledge 5.21 5.78 5.61 5.36 5.76 5.17 5.49 5.78 5.33 5.71 5.57 5.60 services The World Bank Group’s knowledge work and activities are adaptable to Haiti’s specific development challenges and country 5.27 5.77 5.73 5.33 5.90 5.24 5.91 5.14 5.19 5.94 5.60 6.08 circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 6.19 6.49 6.39 5.93 6.49 5.93 6.35 6.22 6.09 6.45 6.25 6.59 development results in your country? Overall, how would you rate the technical quality of the World 6.74 7.07 6.97 6.09 7.08 6.35 6.73 7.20 6.48 7.07 6.85 6.94 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Haiti 5.00 5.23 5.18 4.00 5.12 4.78 5.13 4.70 4.50 5.27 5.02 5.00 Where country systems are adequate, the World Bank Group makes appropriate use of them 6.25 7.14 6.94 7.14 7.24 6.29 6.95 7.00 6.40 7.26 6.98 6.89 Yellow highlight indicates significant difference between Yes and No means. 101 World Bank Group Country Opinion Survey 2018: Haiti Appendix G: Haiti FY 2018 Questionnaire World Bank Group Country Survey FY 2018 – Haiti The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Haiti or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Haiti, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Haiti. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 102 World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES FACING HAITI A1. In general, would you say that Haiti is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important development priorities in Haiti. (Choose no more than THREE) 1 Social protection (e.g., pensions, social safety nets) 19 Transport (e.g., roads, bridges, transportation) Gender equity (closing the gap between women 2 20 Agriculture and rural development and men, and boys and girls) 3 Domestic private sector development 21 Trade and exports 4 Education 22 Crime and violence 5 Security/stabilization 23 Social cohesion Public sector governance/reform (i.e., government Natural resource management (renewable/non- 6 effectiveness, public financial management, public 24 renewable) expenditure, fiscal system reform) 7 Global/regional integration 25 Climate change (e.g., mitigation, adaptation) 8 Food security 26 Poverty reduction 9 Urban development and upgrading 27 Anti corruption 10 Energy (e.g., electricity) 28 Law and justice 11 Water and sanitation 29 Economic growth 12 Regional conflict and tensions 30 Local governance and institutions 13 Waste management 31 Disaster prevention 14 Job creation/employment 32 Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases 15 Health 33 (specifically cholera) 16 Financial markets 34 Information and communications technology 17 Gender based violence 35 Disaster management 18 Environmental sustainability 36 Foreign direct investment 103 World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Haiti? (Choose no more than THREE) 1 Economic growth 19 Waste management 2 Disaster management 20 Job creation/employment 3 Equality of opportunity (i.e., social inclusion) 21 Health Communicable and non-communicable diseases 4 22 Security/stabilization (specifically cholera) 5 Local governance and institutions 23 Financial markets Public sector governance/reform (i.e., government 6 Information and communications technology 24 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Social protection (e.g., pensions, social safety nets) 25 Disaster prevention Gender equity (closing the gap between women 8 Environmental sustainability 26 and men, and boys and girls) 9 Agriculture and rural development 27 Domestic private sector development 10 Trade and exports 28 Education 11 Crime and violence 29 Global/regional integration 12 Climate change (e.g., mitigation, adaptation) 30 Food security 13 Transport (e.g., roads, bridges, transportation) 31 Regional conflict and tensions 14 Social cohesion 32 Urban development and upgrading Natural resource management (renewable/non- 15 Energy (e.g., electricity) 33 renewable) 16 Anti corruption 34 Gender based violence 17 Law and justice 35 Foreign direct investment 18 Water and sanitation 104 World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic grow th and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Haiti? (Choose no more than TWO) 1 Greater access to health services and nutrition for citizens 2 Better access to capital and entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for citizens who live in rural areas 5 Better opportunity for citizens who live in urban areas 6 Consistent economic growth 7 Services to the poor through social safety nets 8 Greater access to micro-finance 9 Greater voice and participation for citizens to help ensure greater accountability 10 Better access to education 11 Quality education and training that better ensure job opportunity 12 Better quality public services 13 Better management of public resources 14 Better employment opportunities for young people 15 Better employment opportunities for women 16 Other (please specify):_____________________________________ A5. The World Bank Group estimated that two billion people now live in countries where development outcomes are affected by Fragility, Conflict, and Violence (FCV). When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than TWO) 1 None. I do not consider Haiti a fragile state. 2 Policy inconsistency 3 Weak social cohesion 4 Weak institutional capacity 5 Food insecurity 6 High levels of corruption 7 Weak accountability 8 Lack of security (i.e., conflict and violence) 9 Political uncertainty/instability 10 Lack of access to development finance 11 Other (please specify):_____________________________________ 105 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in Haiti? Not familiar Extremely at all familiar B1 World Bank Group 1 2 3 4 5 6 7 8 9 10 B2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B3 Caribbean Development Bank (CDB) 1 2 3 4 5 6 7 8 9 10 Overall, please rate your impression of the effectiveness of these organizations in Haiti. Not effective Extremely Don't Prefer not at all effective know to answer B4 World Bank Group 1 2 3 4 5 6 7 8 9 10   Inter-American Development B5 1 2 3 4 5 6 7 8 9 10   Bank (IDB/BID) Caribbean Development Bank B6 1 2 3 4 5 6 7 8 9 10   (CDB) B7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Haiti solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B8. When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Haiti? (Choose no more than THREE) 1 Energy (e.g., electricity) 19 Law and justice 2 Water and sanitation 20 Economic growth 3 Waste management 21 Disaster prevention 4 Job creation/employment 22 Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases 5 Health 23 (specifically cholera) 6 Regional conflict and tensions 24 Local governance and institutions 7 Financial markets 25 Information and communications technology 8 Social protection (e.g., pensions, social safety nets) 26 Transport (e.g., roads, bridges, transportation) Gender equity (closing the gap between women 9 27 Agriculture and rural development and men, and boys and girls) 10 Domestic private sector development 28 Trade and exports 11 Education 29 Crime and violence Public sector governance/reform (i.e., government Natural resource management (renewable/non- 12 effectiveness, public financial management, public 30 renewable) expenditure, fiscal system reform) 13 Security/stabilization 31 Social cohesion 14 Global/regional integration 32 Climate change (e.g., mitigation, adaptation) 15 Food security 33 Poverty reduction 16 Environmental sustainability 34 Disaster management 17 Urban development and upgrading 35 Anti corruption 18 Gender based violence 36 Foreign direct investment 106 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Haiti? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) Bringing together different groups of stakeholders to 1   discuss and address critical development issues Supporting capacity building through World Bank 2   Group supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Mobilizing third party financial resources   9 Donor coordination   10 Strategy formulation   11 Other (please specify): ________________________   B10. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haiti? (Choose no more than TWO) 1 Not willing to honestly criticize policies and reform efforts in the country 2 Staff too inaccessible 3 Not collaborating enough with private sector 4 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 5 Not working enough through Haitian institutions 6 Not aligned with country priorities 7 Not adequately sensitive to political/social realities in Haiti 8 Too influenced by developed countries 9 World Bank Group’s processes too slow 10 World Bank Group’s processes too complex 11 Not exploring alternative policy options 12 Not sufficiently focused on results 13 Not in it for the long term 14 Its advice and strategies do not lend themselves to practical problem solving 15 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 16 Not enough public disclosure of its work 17 Arrogant in its approach 18 Inadequate World Bank Group’s staffing in Haiti 19 The credibility of its knowledge/data 20 Not focused enough on issues that are unique to fragile countries 21 Inadequate number of World Bank Group staff members located in the country 22 Other (please specify): __________________________________________________ 23 Don’t know 107 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. To what extent do you believe that the World Bank Group’s work and support help the poorest (i.e., the bottom 40 percent of the income distribution) in Haiti? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B12. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Financing (DPF—Budget Support) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  5 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 10 Foundations 2 University groups 11 Media 3 Youth 12 International NGOs 4 Private sector 13 UN and regional peace keeping forces 5 Local government 14 Emerging donors 6 Donor community 15 UN agencies 7 Local NGOs/Community Based Organizations 16 Regional organizations (e.g., OAS, CARICOM) 8 Academia/think tanks/research institutes 17 Other (please specify): _____________________ 9 Parliament 18 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B14 1 2 3 4 5 6 7 8 9 10  relevant role in development in Haiti The World Bank Group’s work is aligned with what I B15 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Haiti 108 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? To no degree To a very significant Don't at all degree know B16 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B17 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B18 1 2 3 4 5 6 7 8 9 10  circumstances) B19 Being inclusive 1 2 3 4 5 6 7 8 9 10  B20 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B21 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B22 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B23 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B24 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B25 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B26 1 2 3 4 5 6 7 8 9 10  partners B27 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B28 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B29 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Haiti with B30 1 2 3 4 5 6 7 8 9 10  respect B31 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B32. To what extent does the World Bank Group partner with the right people to support work on the ground in Haiti? (Select only ONE response) 1 Nearly never 2 Rarely 3 Sometimes 4 Nearly always 5 Don’t know 6 Prefer not to answer 109 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B33. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than TWO) 1 World Food Program (WFP) 2 World Health Organization (WHO) 3 United Nations Development Program (UNDP) 4 United Nations Mission for Justice Support in Haiti (MINUJUSTH) 5 Haiti’s largest multilateral development partners (e.g., IDB, CDB, EU, OAS) 6 Haiti’s main bilateral partners (e.g., Canada, US, etc.) 7 The United Nations International Children's Emergency Fund (UNICEF) 8 I don’t believe the World Bank Group needs to partner with humanitarian organizations. 9 Don’t know B34. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) 1 The World Bank Group does not provide the government with consistent support throughout the reform effort 2 Political pressures and obstacles 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 There is an inadequate level of private sector participation and support 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 Corruption 11 Poor coordination within the World Bank Group 12 Ongoing political instability 13 Inadequate funding 14 Other (please specify): ________________________________________ 110 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  111 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Social protection (e.g., pensions, social safety nets) 1 2 3 4 5 6 7 8 9 10  Gender equity (closing the gap between women and men, and 2 1 2 3 4 5 6 7 8 9 10  boys and girls) 3 Domestic private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development and upgrading 1 2 3 4 5 6 7 8 9 10  9 Energy (e.g., electricity) 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Waste management 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  18 Crime and violence 1 2 3 4 5 6 7 8 9 10  19 Natural resource management (renewable/non-renewable) 1 2 3 4 5 6 7 8 9 10  20 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  21 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  22 Poverty reduction 1 2 3 4 5 6 7 8 9 10  23 Anti corruption 1 2 3 4 5 6 7 8 9 10  24 Law and justice 1 2 3 4 5 6 7 8 9 10  25 Economic growth 1 2 3 4 5 6 7 8 9 10  26 Disaster prevention 1 2 3 4 5 6 7 8 9 10  27 Disaster management 1 2 3 4 5 6 7 8 9 10  28 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  29 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  Communicable and non-communicable diseases (specifically 30 1 2 3 4 5 6 7 8 9 10  cholera) 31 Information and communications technology 1 2 3 4 5 6 7 8 9 10  32 Gender based violence 1 2 3 4 5 6 7 8 9 10  33 Security/stabilization 1 2 3 4 5 6 7 8 9 10  34 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10  35 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  36 Social cohesion 1 2 3 4 5 6 7 8 9 10  112 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Haiti? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Haiti? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Haiti? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, IFC investments, etc.) meet the needs of Haiti The World Bank Group meets Haiti’s needs for knowledge services (e.g., research, analysis, data C6 1 2 3 4 5 6 7 8 9 10  generation and dissemination, technical assistance) C7. How effectively does the World Bank Group help Haiti to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all 113 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Haiti? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support Haiti’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C9 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C10 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C11 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  C12. How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to manage crisis related risks? [Please only respond if you are familiar with the WBG’s Systematic Country Diagnosis (SCD) and Country Partnership Framework (CPF)] 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to 1 systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to 2 systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in Haiti 3 has remained constant 4 Don’t know 114 World Bank Group Country Opinion Survey 2018: Haiti SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Haiti’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 115 World Bank Group Country Opinion Survey 2018: Haiti SECTION E: WORKING WITH THE WORLD BANK GROUP E1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ? (Select only ONE response) 1 Almost never has the right skills mix to tackle the challenges of fragility 2 Rarely has the right skills mix to tackle the challenges of fragility 3 Sometimes has the right skills mix to tackle the challenges of fragility 4 Almost always has the right skills mix to tackle the challenges of fragility 5 Don’t know 6 Prefer not to answer To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E2 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E3 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E4 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E5 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Haiti Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Haiti’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them E9. To what extent do you believe the World Bank Group is adequately staffed in Haiti? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 116 World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of World Bank Group projects 6 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 7 Offer more innovative financial products 8 Ensure greater selectivity in its work 9 Provide more adequate data/knowledge/statistics/figures on Haiti’s economy 10 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 11 Work more with civil society and beneficiary representatives 12 Increase the level of capacity development in the country 13 Leverage the private sector more (i.e., mobilize private sector development) 14 Improve the quality of its experts as related to Haiti’s specific challenges 15 Work more with private sector 16 Increase the level of World Bank Group staffing in Haiti’s office 17 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Haiti? (Select only ONE response) 1 Financial services (e.g., project financing and budget support, IFC loans and investments in the private sector) 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Haiti 6 Don’t know F3. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 1 Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 2 changing circumstances when both institutions are engaged 3 Develop joint or complementary projects with the UN, levera ging each organization’s comparative advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Share more information about the World Bank Group’s activities, products, and knowledge 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ 117 World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F4. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Haiti? Haiti? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Disaster preparedness   5 Disaster response and management   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization   Access to basic social services (health, 10   education) 11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   Access to basic infrastructure services (water, 14   electricity, transport) 15 Food security   Improving governance, transparency and 16   accountability 17 Social safety nets   Stimulating dialogue to promote peace and 18   stability 118 World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F5. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? To no degree To a very significant Don't Prefer not at all degree know to answer 1 Social cohesion 1 2 3 4 5 6 7 8 9 10   2 Public financial management 1 2 3 4 5 6 7 8 9 10   3 Reducing gender based violence 1 2 3 4 5 6 7 8 9 10   4 Disaster preparedness 1 2 3 4 5 6 7 8 9 10   5 Disaster response and management 1 2 3 4 5 6 7 8 9 10   6 Access to justice systems 1 2 3 4 5 6 7 8 9 10   7 Security mechanisms 1 2 3 4 5 6 7 8 9 10   8 Conflict resolution mechanisms 1 2 3 4 5 6 7 8 9 10   Support domestic resource 9 1 2 3 4 5 6 7 8 9 10   mobilization Access to basic social services (health, 10 1 2 3 4 5 6 7 8 9 10   education) 11 Capacity of state institutions 1 2 3 4 5 6 7 8 9 10   12 Jobs 1 2 3 4 5 6 7 8 9 10   13 Improving livelihoods 1 2 3 4 5 6 7 8 9 10   Access to basic infrastructure services 14 1 2 3 4 5 6 7 8 9 10   (water, electricity, transport 15 Food security 1 2 3 4 5 6 7 8 9 10   Improving governance, transparency 16 1 2 3 4 5 6 7 8 9 10   and accountability 17 Social safety nets 1 2 3 4 5 6 7 8 9 10   Stimulating dialogue to promote 18 1 2 3 4 5 6 7 8 9 10   peace and stability 119 World Bank Group Country Opinion Survey 2018: Haiti SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Haiti? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How much face-to-face access would you like to have with the World Bank Group in Haiti (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) 1 I prefer more frequent interactions with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are 2 currently 3 I prefer less frequent interactions with the World Bank Group 4 I prefer to have no face to face interactions with the World Bank Group 5 Prefer not to answer G3. How do you get most of your information about economic and social development issues in Haiti? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ Are you aware of the World Bank Group's Access to Information Policies under which the World G5 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G6 Do you have reliable access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G8 Yes No Twitter, YouTube, and Flickr)? 120 World Bank Group Country Opinion Survey 2018: Haiti SECTION G: COMMUNICATION AND INFORMATION SHARING G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up G10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 121 World Bank Group Country Opinion Survey 2018: Haiti SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 12 Local NGO/Community Based Organization 2 Office of Minister 13 International NGOs 3 Office of Parliamentarian 14 Media (press, radio, TV, web, etc.) Employee of a Ministry, Ministerial Department Independent Government Institution (i.e., Regulatory 4 15 or Government Agency Agency, Central Bank/oversight institution) Project Management Unit (PMU) overseeing 5 16 Trade Union implementation of project Consultant/Contractor working on World Bank 6 17 Faith-Based Group Group supported project/program 7 Local Government Office or Staff 18 Youth Group 8 Bilateral/Multilateral Agency 19 Academia/Research Institute/Think Tank 9 Private Sector Organization 20 Judiciary Branch 10 Private Foundation 21 Other (please specify): ________________________ 11 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Haiti? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 122 World Bank Group Country Opinion Survey 2018: Haiti SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Haiti? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Port-au-Prince 2 Cap Haïtien 3 Other localities in Haiti Thank you for completing the survey! 123