World Bank Group Country Opinion Survey 2021: Comoros CAR COS FY17 Report (Final).docx FY 2021 Comoros Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 October 2021 World Bank Group Country Opinion Survey 2021: Comoros Acknowledgements The Comoros Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Strategic Insights Group (SI), led by Sharon Felzer (Senior Communications Officer, Head of SI). Yulia Danilina, Jessica Cameron, Nan Lin, and Aditi Routh oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. SI acknowledges the significant contribution from the Comoros country team and independent fielding agency Comores Finance Consulting (COFINCO). In particular, Strategic Insights Group is grateful for the support from Antoissi Said Ali Said (Operations Officer) and Matoiri Boina Ramlat (Consultant), who coordinated the survey related activities from Moroni, Comoros. 1 World Bank Group Country Opinion Survey 2021: Comoros Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. Overall Context ...........................................................................8 V. Overall Attitudes Toward the World Bank Group ......................15 VI. World Bank Group’s Support in Development Areas .................20 VII. World Bank Group’s Work and Engagement on the Ground .....23 VIII. World Bank Group’s Knowledge and Instruments .....................27 IX. The Future Role of the WBG in Comoros ...................................31 X. Communication and Outreach ................................................. 37 XI. Appendices ................................................................................40 COMOROS 2 World Bank Group Country Opinion Survey 2021: Comoros I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Comoros perceive the WBG. The survey explored: ▪ Overall Context ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Work and Engagement on the Ground ▪ World Bank Group’s Support in Development Areas ▪ World Bank Group’s Knowledge Work and Activities ▪ The Future Role of the World Bank Group in Comoros ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April to May 2021, 251 stakeholders of the WBG in Comoros were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations. A total of 226 stakeholders participated in the survey (90% response rate). Respondents received the questionnaire via a courier and returned it accordingly, or they completed the questionnaire online. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’18 (response rate was 86%, N=144). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’18 COS report and the non- weighted data presented in appendices A, B, C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 87). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B, C, D, and E present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2021: Comoros III. Demographics of the Sample Current Position ▪ Note that for further analyses, some respondent groups were combined.1 1 Respondents from the office of the President, Prime Minister were combined with the respondents from the office of a minister; respondents from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/ community-based organizations were combined with the respondents from the trade unions. The small number of the respondents from independent government institutions, the judicial system, and state-owned enterprises were included in the “Other” category. There were no respondents from private foundations, faith-based groups, and youth groups. 4 World Bank Group Country Opinion Survey 2021: Comoros III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2021: Comoros III. Demographics of the Sample (continued) Geographic Locations Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2021: Comoros III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey had significantly higher levels of familiarity with the WBG compared to respondents in the FY’18 Country Survey (weighted mean in FY’21 = 6.0; weighted mean in FY’18 = 5.2)2. ▪ Impact of familiarity: Respondents’ ratings of familiarity3 with the WBG were significantly, strongly correlated with their ratings for the WBG’s overall effectiveness4 in Comoros, and significantly, moderately correlated with their agreement that the WBG plays a relevant role in development in Comoros and with their ratings of the extent to which the WBG’s work helps achieve development results in Comoros. 2 The means in the chart on this page were calculated based on un-weighted data. Please refer to Appendix D (page 87) for more details on weighting. 3 In FY 2021, the question about familiarity was asked separately about the World Bank and the IFC (B1_1 and B1_2). Only variable B1_1 (World Bank) was used in this calculation. 4 In FY 2021, the question about effectiveness was asked separately about the World Bank and the IFC (B4_1 and B4_2). Only variable B4_1 (World Bank) was used in this calculation. 7 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context Headed in the Right Direction5 Perceptions of Economic Opportunity 5 Percentages presented in this chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the most important development priorities in Comoros were “health” (52%), “education” (42%), “public sector governance/reform” (27%), “job creation/employment” (25%), and “private sector development” (24%). 9 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the biggest contributors to poverty reduction in Comoros were “job creation/employment” (41%), “agriculture and rural development” (32%), “energy” (24%), “transparency and anti- corruption” (23%), and “tourism development” (22%). 10 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) COVID-19 Pandemic: Where the Government of Comoros Should Focus Efforts 11 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) Trust in Institutions 12 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) Comoros as a Fragile State ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the characteristics that best illustrate fragility in Comoros were “high levels of corruption” (51%) and “policy inconsistency” (46%). 13 World Bank Group Country Opinion Survey 2021: Comoros IV. Overall Context (continued) Attributions for Slow/Failed Reform Efforts 14 World Bank Group Country Opinion Survey 2021: Comoros V. Overall Attitudes toward the World Bank Group The World Bank Group’s Overall Effectiveness6 (Indicator Question) Achieving Development Results (Indicator Question) Influence on Comoros’s Development Agenda (Indicator Question) 6 Means in the first two charts on this page were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2021: Comoros V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Comoros7 WBG Staff Preparedness 7 Means in the charts on this page were calculated based on weighted data. 16 World Bank Group Country Opinion Survey 2021: Comoros V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the thirty COS indicator questions (mean rating = 7.0) compared to respondents who do not collaborate with the WBG (mean rating = 6.5). ▪ Stakeholder groups: Employees of ministries had the highest mean ratings for the aggregated responses to the thirty COS indicator questions, whereas respondents from the office of the Private Sector/Financial Sector had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 62). 17 World Bank Group Country Opinion Survey 2021: Comoros V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG’s greatest values to Comoros were “financial resources” (36%), “capacity development related to World Bank Group supported projects” (33%), and “strategy formulation” (24%). 18 World Bank Group Country Opinion Survey 2021: Comoros V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG’s greatest weaknesses in its work in Comoros were “not collaborating enough with private sector” (25%) and “not adequately sensitive to political/social realities in Comoros” (23%). 19 World Bank Group Country Opinion Survey 2021: Comoros VI. World Bank Group’s Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison8 8 Means presented in this chart were calculated based on weighted data. See Appendix D for details. 20 World Bank Group Country Opinion Survey 2021: Comoros VI. WBG’s Support in Development Areas (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration9 9Note in the Appendix on the sectoral effectiveness (Appendix A, page 41) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2021: Comoros VI. WBG’s Support in Development Areas (continued) Helping the Poorest10 Support related to COVID-19 outbreak 10 Percentages presented in this chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2021: Comoros VII. World Bank Group’s Work and Engagement on the Ground The World Bank Group’s Work in Comoros: Year Comparison11 The World Bank Group’s Work in Comoros: Collaboration 11 Means in this chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2021: Comoros VII. WBG’s Work and Engagement on the Ground (continued) Overall Perceptions: Year Comparison12 12 Means in this chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2021: Comoros VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Year Comparison13 13 Means in this chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2021: Comoros VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Collaboration 26 World Bank Group Country Opinion Survey 2021: Comoros VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Meeting Comoros’s Knowledge Needs14 (Indicator Question) 14 Means in this chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2021: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 28 World Bank Group Country Opinion Survey 2021: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities15 15 Means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2021: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Usefulness of the COVID-19 “Approach Paper” Meeting Comoros’s Needs for Financial Instruments16 (Indicator Question) WBG’s Global Advocacy Role (Indicator Question) 16 Means in this chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the World Bank Group in Comoros Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG should “work more with private sector” (35%) and “work more with civil society and beneficiary representatives” (26%) to make itself of greater value in Comoros. 31 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the WBG in Comoros (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the FY’18 Country Survey indicated that the WBG should collaborate more with “beneficiaries” (35%), “private sector” (35%), and “NGOs/community-based organizations” (33%) to ensure better development results in Comoros. 32 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the WBG in Comoros (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG should focus its resources on “job creation/employment” (38%), “private sector development” (24%), “energy” (23%), “health” (22%), and “education” (19%). 33 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the WBG in Comoros (continued) The WBG Playing a Leading Role vs. Other Donors 34 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the WBG in Comoros (continued) Partnering with Other Organizations 35 World Bank Group Country Opinion Survey 2021: Comoros IX. The Future Role of the WBG in Comoros (continued) Migrants: Donor Community’s Support Migrants: WBG’s Support 36 World Bank Group Country Opinion Survey 2021: Comoros X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 62) for selected responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that they got most of their information about economic and social development issues in Comoros from “Internet” (50%), “local newspapers” (45%), and from “social media” (26%). 37 World Bank Group Country Opinion Survey 2021: Comoros X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’18 Country Survey indicated that they would prefer to receive information from the WBG through “WBG’s seminars/ workshops/conferences” (43%), through “WBG’s publications and other written materials” (38%), “e-Newsletters” (37%), “Direct contact with WBG” (37%). WBG Interaction Frequency 38 World Bank Group Country Opinion Survey 2021: Comoros X. Communication and Outreach (continued) Frequency of Specific WBG Interactions 39 World Bank Group Country Opinion Survey 2021: Comoros XI. Appendices A. Responses to All Questions Across All Respondents ..................... 41 B. Responses to Selected Questions by Stakeholder Groups ............ 62 C. Responses to Selected Questions by Levels of Collaboration with the World Bank Group .......................................................... 78 D. Responses to Selected Questions by Year..................................... 87 E. Indicator Questions as a Function of Exposure to the WBG .......... 92 F. Comoros FY 2021 COS Questionnaire ........................................... 93 COMOROS 40 World Bank Group Country Opinion Survey 2021: Comoros Appendix A: Responses to All Questions across All Respondents (N=226) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. Overall Context Percentage of Respondents 1. In general, would you say that Comoros is headed in ... ? (N=223) The right direction 57.0% The wrong direction 17.9% Not sure 25.1% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Comoros is … ? (N=221) Increasing 46.2% Decreasing 21.7% Staying about the same 32.1% 41 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) 3. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Comoros. (Choose no more than THREE) (Responses Combined; N=219) Education 42.9% Public sector governance/reform (i.e., government effectiveness, public financial 29.7% management, public expenditure, debt management, fiscal system reform) Private sector development 29.2% Energy 27.4% Health 23.7% Job creation/employment 21.9% Agriculture, food security, and rural development 16.4% Global pandemics (e.g., COVID-19) 12.8% Tourism 11.4% Anti-corruption 11.4% Solid waste management 10.0% Poverty reduction 8.7% Transport and inter-island connectivity (e.g., roads, maritime, bridges, 8.2% transportation) Judiciary reform 6.8% Water and sanitation 4.1% Local governance and institutions 4.1% Economic growth 4.1% Security/stabilization/reconstruction 4.1% Information and communications technology 3.7% Natural resource management (renewable/non-renewable) 2.3% Social protection (e.g., pensions, targeted social assistance) 2.3% Nutrition and women empowerment 2.3% Financial markets 2.3% Disaster risk management 1.4% Social cohesion 1.4% Trade and exports 1.4% Climate change (e.g., mitigation, adaptation) 0.9% Gender equity (closing the gap between women and men, and boys and girls) 0.9% Urban development 0.9% Equality of opportunity (i.e., social inclusion) 0.5% Global/regional integration 0.5% Crime and violence (including gender-based violence) 0.5% 42 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) 4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=225) Agriculture, food security, and rural development 61.8% Job creation/employment 35.6% Energy 28.4% Anti-corruption 21.3% Transport and inter-island connectivity (e.g., roads, maritime, bridges, 21.3% transportation) Education 20.9% Private sector development 19.1% Public sector governance/reform (i.e., government effectiveness, public financial 15.6% management, public expenditure, debt management, fiscal system reform) Tourism 13.3% Social protection (e.g., pensions, targeted social assistance) 9.8% Economic growth 8.0% Health 7.6% Judiciary reform 6.2% Information and communications technology 4.4% Trade and exports 3.6% Local governance and institutions 3.6% Equality of opportunity (i.e., social inclusion) 3.1% Natural resource management (renewable/non-renewable) 2.7% Nutrition and women empowerment 2.2% Security/stabilization/reconstruction 2.2% Global/regional integration 1.8% Urban development 1.3% Disaster risk management 1.3% Water and sanitation 0.9% Crime and violence (including gender-based violence) 0.9% Solid waste management 0.4% Social cohesion 0.4% Climate change (e.g., mitigation, adaptation) 0.4% Financial markets 0.0% Gender equity (closing the gap between women and men, and boys and girls) 0.0% 43 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) 5. The COVID-19 pandemic has stressed many aspects of Comoros’s growth and development. In which areas would you like to see the Comoros’s government focus most of its efforts related to the impact of COVID-19 over the next six Percentage of Respondents months to a year? (Choose no more than THREE) (Responses Combined; N=226) Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is 59.3% approved Providing direct financial support to businesses (business support packages) 45.1% Ensuring sustainable business growth and job creation 42.5% Healthcare 27.4% Economic growth 20.4% Poverty and inequality (e.g., strengthening the social safety net, social assistance) 19.9% Education 18.1% Ensuring that girls and women have equal access to health care/health services 17.3% Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to 15.9% citizens Nutrition/food security 8.8% Public service delivery (e.g., strengthening policies, institutions) 8.0% Ensuring that girls and women have equal access to job opportunities 5.3% Other 3.5% 6. When economic and/or social reform efforts fail or are slow to take place in Comoros, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=179) Corruption 34.1% Reforms are not well thought out in light of country challenges 28.5% Inadequate level of private sector participation 27.9% Political pressures and obstacles 21.2% Inadequate level of capacity in the government 15.6% Ongoing conflict and instability 12.8% Inadequate level of citizen/civil society participation 12.8% Limited respect of democracy and human rights principles 11.7% Unequal distribution of limited resources among islands 10.1% Inadequate level of donor coordination 9.5% Inadequate level of government accountability 8.4% Pressure from outside interest groups (e.g., private sector, unions) 3.4% Other 2.2% 44 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) 7. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national/federal government 206 13 5.37 3.03 2. Bilateral and multilateral organizations (e.g., AFD, China, Saudi Arabia, JICA, 211 13 6.63 2.29 USAID, US Peace Corps, EU) 3. The World Bank Group* 211 10 7.03 2.33 4. The International Monetary Fund 203 13 6.35 2.47 5. United Nations Agencies (e.g., WHO, UNDP, UNICEF, FAO, UNFPA) 215 2 7.01 2.30 6. Traditional leaders (e.g., the Grand notable) 195 17 4.45 2.59 7. Regional development banks (e.g., TDB, AfDB) 171 42 5.91 2.30 8. Comoros’ Central Bank 208 12 6.54 2.53 9. International private sector 170 43 5.56 2.26 10. Domestic private sector 201 14 6.08 2.19 11. International civil society (e.g., NGOs, CBOs) 197 20 6.34 2.23 12. Domestic civil society (e.g., NGOs, CBOs) 208 13 6.66 2.24 13. Youth organizations 209 13 6.33 2.41 14. Faith-based institutions 160 57 4.97 2.21 15. Domestic traditional media and their web presence (e.g., newspapers, TV 211 9 5.48 2.28 stations, radio) 16. International media and their web presence 195 24 5.56 2.18 17. Web based media (i.e., blogs, social media, other web-based news and 208 12 4.83 2.26 information sources) 8. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Comoros. (Choose no more than Percentage of Respondents TWO) (N=207) Weak health care system 35.7% Lack of access to development finance 30.4% High levels of corruption 30.0% Weak institutional capacity 16.4% Uncertainty about the rule of law 12.6% Policy inconsistency 11.1% Low levels of political and economic inclusion 10.6% Political uncertainty 10.6% Weak accountability 10.1% Weak social cohesion 6.3% Food insecurity 6.3% High influx of refugees/migrants 5.3% None. I do not consider Comoros a fragile state 3.9% Lack of security (i.e., conflict and violence) 2.9% Other 1.9% Crime and violence 1.0% 45 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) 9. Thinking more specifically about an Level of Agreement eventual coronavirus/COVID-19 vaccine that is made available in your country, please indicate whether you agree/disagree with each of the Neither following statements. (1-Strongly Strongly Somewhat agree nor Somewhat Strongly disagree, 5-Strongly agree) N DK disagree disagree disagree agree agree 1. The COVID-19 vaccine will be safe 180 36 8.3% 17.2% 37.2% 25.0% 12.2% 2. The COVID-19 vaccine will be 179 40 1.7% 9.5% 30.2% 37.4% 21.2% effective 3. I will get the COVID-19 vaccine if I 185 30 6.5% 4.3% 14.6% 22.2% 52.4% can B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Comoros? Familiarity (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. The World Bank (IDA) 222 n/a 5.99 3.13 2. The International Finance Corporation (IFC), the World Bank Group’s private 218 n/a 4.47 2.94 sector arm To what extent do you agree/disagree with the following statements about the Level of Agreement World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. Overall the World Bank Group currently plays a relevant role in development 202 21 7.60 2.28 in Comoros* 3. The World Bank Group’s work is aligned with what I consider the 194 23 6.55 2.47 development priorities for Comoros* 4. Overall, please rate your impression of the effectiveness of these Effectiveness organizations in Comoros. (1-Not effective at all, 10-Very effective) N DK Mean SD 1. The World Bank (IDA)* 196 25 6.86 2.28 2. The International Finance Corporation (IFC), the World Bank Group’s private 164 52 5.45 2.47 sector arm* Achieving Development Results N DK Mean SD 5. To what extent does the World Bank Group’s work help to achieve development results in Comoros?* (1-To no degree at all, 10-To a very significant 197 23 6.95 2.37 degree) Influencing the Development Agenda N DK Mean SD 6. To what extent does the World Bank Group influence the development 198 22 7.18 2.36 agenda in Comoros?* (1-To no degree at all, 10-To a very significant degree) 46 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Comoros? (Select only ONE response) (N=221) To a fully sufficient degree 14.9% To a somewhat sufficient degree 43.4% To a somewhat insufficient degree 17.6% To a very insufficient degree 14.0% Don’t know 10.0% 8. When thinking about the World Bank Group’s role in Comoros, which activity Percentage of Respondents do you VALUE the most? (Choose no more than TWO) (Responses Combined; N=217) Implementation support 31.8% Crisis response 29.5% Capacity development related to World Bank Group supported projects 23.5% Financial resources 19.8% Technical assistance 15.7% Strategy formulation (e.g., Systematic Country Diagnostic, Country Partnership 15.2% Framework) Mobilizing third party financial resources 12.4% Donor coordination 12.4% Global advocacy 9.7% Formal policy advice, studies, analyses 8.3% Data and statistics 7.8% Promoting knowledge sharing 3.2% Bringing together different groups of stakeholders 3.2% Other 1.8% Informal advice that World Bank Group’s staff provides (e.g., memos, short 0.9% evidence notes, informal discussions and emails) 47 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) 9. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Comoros? (Choose no more than TWO) (Responses Combined; N=218) Not collaborating enough with civil society (e.g., NGOs, CBOs) 24.3% World Bank Group’s processes too slow and complex 21.1% Not collaborating enough with private sector 21.1% Not enough public disclosure of its work 18.3% Not willing to honestly criticize policies and reform efforts in the country 16.5% Not sufficiently focused on sustainable results 15.6% Not adequately sensitive to political/social realities in Comoros 11.9% Not aligned with country priorities 10.6% Inadequate World Bank Group’s staffing in Comoros 9.2% Don’t know 6.9% Not adequately flexible in changing country circumstances 6.9% Not focused enough on issues that are unique to post-conflict countries 4.6% Too influenced by developed countries 4.6% Staff too inaccessible 3.7% Other 3.2% Inadequate level of real-time advice and guidance 2.8% Not collaborating enough with partners such as bilaterals, multilaterals, trust 2.3% funds, UN Inadequate number of innovative knowledge products and services 2.3% Inadequate number of innovative financial products and services 1.8% Arrogant in its approach 0.5% 48 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in Comoros, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge Percentage of Respondents services) in Comoros? (Choose no more than THREE) (Responses Combined; N=218) Job creation/employment 34.9% Energy 34.4% Private sector development 31.2% Education 26.6% Public sector governance/reform (i.e., government effectiveness, public financial 19.3% management, public expenditure, debt management, fiscal system reform) Health 17.9% Agriculture, food security, and rural development 17.4% Transport and inter-island connectivity (e.g., roads, maritime, bridges, 12.8% transportation) Solid waste management 11.9% Tourism 10.6% Anti-corruption 10.1% Water and sanitation 8.7% Poverty reduction 8.3% Economic growth 6.4% Judiciary reform 4.6% Information and communications technology 4.1% Social protection (e.g., pensions, targeted social assistance) 3.7% Global pandemics (e.g., COVID-19) 3.7% Local governance and institutions 3.2% Natural resource management (renewable/non-renewable) 2.8% Trade and exports 2.8% Financial markets 2.3% Social cohesion 1.8% Nutrition and women empowerment 1.8% Equality of opportunity (i.e., social inclusion) 1.8% Disaster risk management 1.4% Global/regional integration 1.4% Climate change (e.g., mitigation, adaptation) 1.4% Crime and violence (including gender-based violence) 0.9% Security/stabilization/reconstruction 0.9% Gender equity (closing the gap between women and men, and boys and girls) 0.9% Urban development 0.5% 49 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) 11. What do you immediately think of when you hear about the IFC? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=216) Multi-lateral financial institution 43.1% World Bank 40.3% Private sector solutions 31.0% Development institution 30.6% Investment bank 22.7% Don’t know 17.6% Public-private partnerships 15.7% Innovation and entrepreneurship 11.6% Financial advisory solutions 9.7% Venture capital 5.6% Impact investor 4.6% Asset manager 2.8% None of the above 2.3% Other 2.3% Thought leader 0.5% C. World Bank Group’s Work and Engagement on the Ground Staff Preparedness N DK Mean SD 1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Comoros solve its most complicated 171 45 6.87 2.39 development challenges? (1-To no degree at all, 10-To a very significant degree) Staffing adequacy N DK Mean SD 2. To what extent do you believe the World Bank Group is adequately staffed in 151 66 4.20 2.51 Comoros? (1-To no degree at all, 10-To a very significant degree) 50 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Degree Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. Responsiveness to needs* 183 31 6.32 2.41 4. Flexibility (in terms of the institution’s products and services)* 155 58 5.41 2.21 5. Flexibility (in terms of changing country circumstances)* 163 49 5.96 2.21 6. Being inclusive* 155 55 6.16 2.12 7. Openness (sharing data and other information)* 171 41 6.66 2.27 8. Collaboration with the Government* 190 23 7.87 1.85 9. The speed in which it gets things accomplished on the ground* 183 28 5.45 2.35 10. Helping to bring discipline/effective supervision to implementation of 181 32 6.94 2.30 investment projects* 11. Collaboration with civil society* 172 43 5.53 2.38 12. Staff accessibility* 164 45 5.35 2.42 13. Collaboration with other donors and development partners* 156 59 7.13 2.00 14. Collaboration with the private sector* 164 49 5.57 2.42 15. Collaboration with the UN* 156 56 7.89 1.85 16. Straightforwardness and honesty* 154 55 6.92 2.33 17. Treating clients and stakeholders in Comoros with respect* 167 49 7.12 2.25 18. Being a long-term partner* 162 49 7.51 2.21 19. Acting with compassion and empathy 130 82 6.51 2.19 20. Insisting on accountability through its lending (e.g., performance-based 143 73 6.83 2.27 financing/resources tied to results) 21. Measuring results effectively 163 54 7.26 2.13 To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 22. The World Bank Group disburses funds promptly 176 43 5.08 2.60 23. The World Bank Group effectively monitors and evaluates the projects and 202 16 7.47 2.34 programs it supports 24. The World Bank Group’s approvals and reviews are done in a timely fashion 188 30 6.45 2.45 25. The World Bank Group’s Environmental and Social Framework requirements 155 62 6.83 2.32 are reasonable 26. The World Bank Group’s conditions on its lending are reasonable 146 69 6.14 2.50 27. The World Bank Group takes decisions quickly in Comoros* 157 61 5.77 2.61 28. Working with the World Bank Group increases Comoros’s institutional 190 28 6.99 2.43 capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 29. The World Bank Group’s financial instruments (i.e., investment lending, 181 38 6.08 2.45 Development Policy Loan, Trust Funds, etc.) meet the needs of Comoros* 30. The World Bank Group meets Comoros’s needs for knowledge services (e.g., 189 28 6.01 2.51 research, analysis, data, technical assistance)* 51 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) COVID-19 “Approach Paper” N DK Mean SD 31. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more 143 76 7.30 2.27 informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Comoros government’s efforts to support citizens throughout this crisis? (1-Not useful at all, 10-Very useful) Global role of advocacy N DK Mean SD 32. How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in areas 195 25 8.04 1.97 including climate, health, gender, and debt?* (1-Not important at all, 10-Very important) How effectively does the World Bank Group support Comoros’s efforts … ? Effectiveness (1-Not effectively at all, 10-Very effectively) N DK Mean SD 33. To build stronger domestic resource mobilization systems in the Government 194 24 6.71 2.39 (e.g., tax collection) 34. To develop better and stronger data collection/analytics systems within the 193 22 7.18 2.28 Government 35. To strengthen the country’s crisis preparedness 192 24 7.18 2.33 Donor Support to Migrants N DK Mean SD 36. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to migrants in Comoros? (1-To no 125 88 4.14 2.47 degree at all, 10-To a very significant degree) 37. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to migrants in Percentage of Respondents Comoros? (Choose no more than TWO) (Responses Combined; N=215) Jobs 32.6% Supporting poor and marginalized local communities 32.1% Business development 25.1% Education 21.4% Infrastructure 16.3% Health 14.0% Don’t know 11.6% Public services 10.7% Housing 8.4% Social cohesion 7.9% Macro issues (fiscal accounts, balance of payments, etc.) 6.0% Other 1.4% 52 World Bank Group Country Opinion Survey 2021: Comoros D. World Bank Group’s Support in Development Areas 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 117 99 5.10 2.71 2. Gender equity (closing the gap between women and men, and boys and girls) 119 95 5.81 2.35 3. Private sector development 148 63 5.22 2.42 4. Education 158 52 6.30 2.33 5. Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, debt management, fiscal system 162 55 6.24 2.49 reform) 6. Global/regional integration 117 91 6.06 2.24 7. Nutrition and women empowerment 113 95 5.38 2.40 8. Urban development 127 83 5.07 2.37 9. Energy 153 59 5.73 2.47 10. Job creation/employment 143 68 5.13 2.50 11. Health 161 53 6.12 2.39 12. Financial markets 105 105 5.42 2.81 13. Transport and inter-island connectivity (e.g., roads, maritime, bridges, 135 78 5.21 2.67 transportation) 14. Agriculture, food security, and rural development 162 48 5.81 2.41 15. Trade and exports 110 99 4.71 2.41 16. Natural resource management (renewable/non-renewable) 116 96 4.83 2.48 17. Poverty reduction 175 40 5.66 2.66 18. Economic growth 152 54 5.82 2.58 19. Disaster risk management 149 62 6.11 2.50 20. Equality of opportunity (i.e., social inclusion) 120 92 5.37 2.61 21. Information and communications technology 133 79 6.23 2.50 22. Tourism 129 86 4.80 2.56 2. The World Bank Group has provided fast track support to Comoros Effectiveness related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) N NA DK Mean SD 1. Supporting health interventions for saving lives 138 5 72 7.10 2.47 2. Education (e.g., transitioning to remote learning, ensuring access, etc.) 134 7 74 5.46 2.75 3. Protecting poor people (social assistance/ social safety nets) 155 5 57 5.74 2.91 4. Ensuring sustainable business growth and job creation 137 10 69 4.46 2.62 5. Strengthening policies, institutions and investments for rebuilding 136 9 71 5.73 2.49 better 6. Macroeconomic stability and transparent debt management 128 8 80 6.17 2.58 53 World Bank Group Country Opinion Survey 2021: Comoros E. World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=215) Weekly 7.0% Monthly 14.4% A few times a year 36.7% Rarely 34.9% Never 7.0% In Comoros, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 143 70 5.41 2.29 3. Include appropriate level of stakeholder involvement during preparation 159 53 5.94 2.58 4. Lead to practical solutions 163 47 6.04 2.42 5. Are source of relevant information on global good practices 160 52 6.81 2.31 6. Are adequately disseminated 159 53 5.40 2.55 7. Are translated enough into local language 161 51 3.74 2.63 8. Are adaptable to Comoros’s specific development challenges and country 169 45 6.38 2.49 circumstances* Overall Evaluations N DK Mean SD 9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 183 35 6.57 2.35 country?* (1-Not significant at all, 10-Very significant) 10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 175 44 6.66 2.22 technical quality) 54 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of the World Bank Group in Comoros 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Comoros? (Choose no more than TWO) (Responses Combined; N=214) Engage more effectively with civil society (e.g., NGOs, CBOs) 26.2% Engage more effectively with private sector 21.5% Reduce the complexity of obtaining World Bank Group financing 21.5% Help to bring discipline/effective supervision to implementation of World Bank 21.0% Group projects Increase the level of capacity development in the country 18.2% Engage more directly with beneficiaries 15.4% Offer more innovative financial products and services 13.1% Engage more effectively with partners such as bilaterals, multilaterals, trust 9.8% funds, UN Provide more adequate data/knowledge/statistics/figures on Comoros’s 8.9% economy Ensure greater selectivity in its work 8.4% Increase the level of World Bank Group staffing in Comoros’s office 7.5% Improve the quality of its experts as related to Comoros’s specific challenges 7.5% Offer more real-time advice and guidance 5.1% Collaborate more effectively with Government clients (e.g., national, state, local) 5.1% Offer more innovative knowledge products and services 3.7% Other 3.3% Work faster 2.3% 2A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Comoros? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=219) Human capital (education, health, social protection) 50.2% Public financial management 33.8% Jobs 32.9% Support domestic resource mobilization 26.9% Crisis response 21.5% Stimulating dialogue to promote peace and stability 18.7% Social safety nets 16.9% Access to basic services 15.1% Access to justice systems 13.7% Capacity of state institutions 11.9% Food security 11.9% Crisis preparedness 11.9% Improving livelihoods 10.5% Social cohesion 9.6% Reducing gender-based violence 5.0% Conflict resolution mechanisms 3.2% Security mechanisms 1.8% 55 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of the World Bank Group in Comoros (continued) 2B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Comoros? (Choose no more than THREE) (Responses Combined; N=218) Human capital (education, health, social protection) 38.1% Jobs 24.8% Stimulating dialogue to promote peace and stability 22.9% Capacity of state institutions 21.1% Public financial management 21.1% Crisis response 20.2% Support domestic resource mobilization 18.3% Access to justice systems 17.9% Social cohesion 17.4% Food security 16.1% Access to basic services 16.1% Crisis preparedness 13.8% Social safety nets 11.0% Improving livelihoods 10.6% Conflict resolution mechanisms 10.1% Reducing gender-based violence 8.3% Security mechanisms 6.0% 3. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=216) Private sector 45.4% NGOs/Community Based Organizations 32.4% Beneficiaries 25.5% Donor community 18.1% Academia/think tanks/research institutes 17.1% Local government 16.2% Youth/university groups 9.3% UN agencies 7.9% Media 7.4% Regional organizations (e.g., COMESA, SADC) 4.6% Peace keeping forces 3.7% Parliament 3.7% Emerging donors 2.8% Other 0.9% Foundations 0.9% Don’t know 0.5% 56 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of the World Bank Group in Comoros (continued) 4. Which TWO organizations are the most valuable for the World Bank Group Percentage of Respondents to collaborate with to tackle fragility in Comoros? (Select no more than TWO) (Responses Combined; N=217) United Nations Agencies (e.g., WHO, UNDP, UNICEF, WFP, FAO, UNFPA, UN 52.1% Peacekeeping) Local NGOs 33.2% African Development Bank (AfDB) 25.8% Comorian Diaspora 22.1% Agence Française de Développement (AFD) 14.3% Islamic Development Bank (IDB) 13.8% None. I don’t believe the World Bank Group needs to partner with other 6.0% development organizations. Don’t know 6.0% Red Cross 3.7% Arab NGOs 2.8% International Committee of the Red Cross (ICRC) 2.8% Save the Children 2.8% Turkish Cooperation and Coordination Agency (TIKA) 0.9% G. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in Percentage of Respondents Comoros? (N=217) Never 30.0% Less than once a year 13.8% Once a year to a few times a year 36.4% Less than once a month 5.5% At least once a month 12.0% At least once a week 2.3% 2. How do you get most of your information about economic and social Percentage of Respondents development issues in Comoros? (Choose no more than TWO) (Responses Combined; N=212) Local newspapers 56.6% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 42.9% Local television 25.0% Local radio 13.2% International newspapers 11.8% International radio 10.8% Periodicals 10.4% Other 8.0% International television 7.5% 57 World Bank Group Country Opinion Survey 2021: Comoros G. Communication and Information Sharing (continued) 3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=218) World Bank Group’s publications and other written materials 51.8% World Bank Group’s seminars/workshops/conferences 51.4% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 47.2% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 25.2% World Bank Group’s website 24.8% Interviews and press conferences for the Comoros’s media 22.9% e-Newsletters 21.6% Webinars or online events hosted by the World Bank Group 15.1% 4. Over the past SIX MONTHS, on average how Percentage of Respondents often did you do any of the following related to the Every few Every few Every few World Bank Group (WBG)? N days weeks months Not at all Read, viewed or heard a story about the WBG in 221 8.1% 25.3% 48.4% 18.1% local media (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in 213 7.0% 30.0% 46.5% 16.4% global media (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, 214 5.1% 14.0% 23.4% 57.5% retweeted) Visited a WBG website (e.g., read a blog, used data) 211 5.7% 19.9% 35.5% 38.9% Attended an event/conference hosted by the WBG 207 1.9% 10.6% 35.7% 51.7% Watched a webinar or online event hosted by the 209 0.5% 12.4% 34.0% 53.1% WBG Read some or all of a WBG research paper or 211 1.9% 12.3% 58.3% 27.5% publication Met professionally with WBG staff 206 1.0% 10.2% 34.0% 54.9% Read a WBG e-newsletter 214 1.9% 13.1% 29.9% 55.1% 58 World Bank Group Country Opinion Survey 2021: Comoros H. Background Information 1. Which of the following best describes your current affiliation? (Select only Percentage of Respondents ONE response) (N=224) NGO/Community Based Organization 13.8% Employee of Ministry, Ministerial Department, Implementation Agency 11.2% Academia/Research Institute/Think Tank 9.8% Media (press, radio, TV, web, etc.) 9.8% Local Government Office or Staff 9.4% Private Sector Organization 9.4% Office of the President, Prime Minister 8.0% Office of Parliamentarian 5.4% Bilateral Agency (e.g., embassy, diplomatic, military) 4.9% Project Management Unit overseeing implementation of WBG 4.0% project/Consultant/Contractor working on WBG supported project Multilateral Agency (UN, regional development bank) 4.0% Financial Sector/Private Bank 4.0% State-Owned Enterprise 2.2% Office of Minister 1.3% Independent Government Institution (i.e., regulatory agency, central 0.9% bank/oversight institution) Trade Union 0.9% Judicial System (e.g., courts) 0.4% Other 0.4% Private Foundation (e.g., Bill & Melinda Gates Foundation, Rockefeller 0.0% Foundation) Faith-Based Group 0.0% Youth Group 0.0% 59 World Bank Group Country Opinion Survey 2021: Comoros H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=221) Other 14.0% Macroeconomics, fiscal management 10.9% Generalist (specialized in multiple sectors) 10.0% Education 9.5% Finance and markets 8.1% Communications, public affairs 6.8% Health, nutrition 5.9% Jobs 4.5% Environment, natural resources 4.5% Agriculture, rural development 4.5% Trade and competitiveness 4.1% Digital development and technology (ICT) 3.6% Transport 2.3% Governance, anti-corruption 1.8% Social protection 1.8% Energy 1.8% Tourism 1.8% Urban development 1.4% Fragility, conflict, violence, refugees 0.9% Poverty 0.5% Climate change 0.5% Gender 0.5% Demographics, migration 0.5% Water, sanitation 0.0% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, MIGA, ICSID) in Comoros? (N=222) Yes 26.6% No 73.4% 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in Comoros? (Select only ONE response) (N=55) The World Bank (IDA) 90.9% The International Finance Corporation (IFC) 9.1% The Multilateral Investment Guarantee Agency (MIGA) 0.0% International Centre for Settlement of Investment Disputes (ICSID) 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=123) Yes 30.9% No 69.1% 60 World Bank Group Country Opinion Survey 2021: Comoros H. Background Information (continued) 6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Comoros? (Choose no more than TWO) (Responses Combined; N=211) Observer (i.e., follow in media, discuss in informal conversations, etc.) 49.8% Collaborate as part of my professional duties 34.6% Use World Bank Group reports/data 25.1% Use World Bank Group website for information, data, research, etc. 22.7% Engage in World Bank Group related/sponsored events/activities 14.7% Percentage of Respondents 7. What’s your gender? (N=223) Female 17.9% Male 82.1% Percentage of Respondents 8. What’s your age? (N=225) 25 and under 0.4% 26-35 9.3% 36-45 28.4% 46-55 36.4% 56 and above 25.3% Percentage of Respondents 9. Which best represents your geographic location? (N=222) Moroni 53.2% Ngazidja 22.1% Anjouan 15.8% Moheli 9.0% 61 World Bank Group Country Opinion Survey 2021: Comoros Appendix B: Responses to Selected Questions by Stakeholder Groups17  Office of the President/Prime Minister/Minister N=21  Office of Parliamentarian N=12  Employee of a Ministry N=25  PMU/Consultant on WBG Project N=9  Local Government N=21  Bilateral Agency/Multilateral Agency N=20  Private Sector/Financial Sector N=30  CSO N=33  Academia/Research Institute/Think Tank (Academia) N=22  Media N=22  Other18 N=9 A. Overall Context In general, would you say that Comoros is headed in ... ?* Office of the Employee Bilateral/ Private Sector/ President/PM Office of of PMU/Consultant Multilateral Financial Percentage of Respondents /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other The right direction 90.0% 91.7% 76.0% 66.7% 75.0% 30.0% 46.7% 36.4% 47.6% 36.4% 66.7% The wrong direction* 5.0% 0.0% 8.0% 0.0% 10.0% 20.0% 26.7% 36.4% 9.5% 36.4% 11.1% Not sure 5.0% 8.3% 16.0% 33.3% 15.0% 50.0% 26.7% 27.3% 42.9% 27.3% 22.2% *Significantly different between stakeholder groups 17Only 224 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 18 Includes the following categories: Independent Government Institution (N=2), Judicial System (N=1), State-Owned Enterprise (N=5), and Other (N=1). There were no respondents from private foundations, faith-based groups, and youth groups. 62 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros. (Choose no more than THREE) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM/ Office of of PMU/Consultant Multilateral Financial (Responses combined) Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Financial markets 9.5% 8.3% 0.0% 0.0% 0.0% 0.0% 3.6% 3.1% 0.0% 0.0% 0.0% Global pandemics (e.g., COVID-19)* 33.3% 25.0% 16.0% 0.0% 14.3% 0.0% 10.7% 12.5% 0.0% 4.8% 37.5% Solid waste management 23.8% 0.0% 8.0% 11.1% 23.8% 15.0% 3.6% 6.3% 5.0% 0.0% 25.0% Nutrition and women empowerment 0.0% 0.0% 4.0% 11.1% 0.0% 0.0% 0.0% 3.1% 10.0% 0.0% 0.0% Private sector development 28.6% 16.7% 28.0% 33.3% 19.0% 40.0% 35.7% 21.9% 40.0% 23.8% 25.0% Education 33.3% 33.3% 44.0% 33.3% 47.6% 55.0% 42.9% 28.1% 50.0% 66.7% 37.5% Security/stabilization/reconstruction 4.8% 0.0% 8.0% 0.0% 4.8% 10.0% 0.0% 3.1% 5.0% 0.0% 12.5% Public sector governance/reform 33.3% 16.7% 36.0% 33.3% 23.8% 60.0% 21.4% 21.9% 25.0% 14.3% 50.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% Urban development 0.0% 8.3% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 23.8% 16.7% 24.0% 44.4% 19.0% 25.0% 42.9% 25.0% 15.0% 33.3% 50.0% Water and sanitation* 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 17.9% 3.1% 5.0% 0.0% 12.5% Job creation/employment 14.3% 33.3% 20.0% 33.3% 14.3% 10.0% 17.9% 34.4% 25.0% 28.6% 12.5% Health 23.8% 25.0% 24.0% 33.3% 23.8% 25.0% 32.1% 21.9% 20.0% 23.8% 0.0% Social protection 0.0% 0.0% 0.0% 11.1% 4.8% 0.0% 3.6% 3.1% 5.0% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 4.8% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% Information and communications 4.8% 8.3% 0.0% 11.1% 0.0% 0.0% 3.6% 3.1% 5.0% 9.5% 0.0% technology Tourism 14.3% 33.3% 16.0% 0.0% 14.3% 0.0% 7.1% 12.5% 10.0% 9.5% 0.0% Poverty reduction 4.8% 0.0% 20.0% 22.2% 4.8% 5.0% 3.6% 9.4% 10.0% 9.5% 0.0% Trade and exports 4.8% 0.0% 0.0% 0.0% 4.8% 0.0% 3.6% 0.0% 0.0% 0.0% 0.0% Crime and violence* 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 5.0% 4.8% 0.0% Natural resource management 4.8% 8.3% 0.0% 0.0% 4.8% 5.0% 0.0% 3.1% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 0.0% 4.8% 0.0% Anti-corruption 4.8% 8.3% 4.0% 0.0% 23.8% 10.0% 7.1% 15.6% 10.0% 19.0% 25.0% Judiciary reform 4.8% 0.0% 8.0% 0.0% 0.0% 5.0% 3.6% 9.4% 20.0% 14.3% 0.0% Economic growth 0.0% 8.3% 4.0% 0.0% 4.8% 0.0% 3.6% 3.1% 10.0% 4.8% 12.5% Local governance and institutions 4.8% 0.0% 4.0% 0.0% 4.8% 10.0% 0.0% 9.4% 5.0% 0.0% 0.0% Disaster risk management 0.0% 0.0% 4.0% 0.0% 0.0% 5.0% 0.0% 3.1% 0.0% 0.0% 0.0% Transport and inter-island 9.5% 16.7% 4.0% 0.0% 9.5% 10.0% 10.7% 9.4% 5.0% 9.5% 0.0% connectivity Agriculture, food security, and rural 9.5% 33.3% 24.0% 0.0% 28.6% 0.0% 25.0% 21.9% 15.0% 4.8% 0.0% development* *Significantly different between stakeholder group 63 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) The COVID-19 pandemic has stressed many aspects of Comoros’ growth and development. In which areas would you like to see the Comoros government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than THREE) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/P Office of of PMU/Consultant Multilateral Financial (Responses combined) M/Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Ensuring that girls and women have 4.8% 0.0% 8.0% 11.1% 0.0% 5.0% 3.3% 9.1% 13.6% 0.0% 0.0% equal access to job opportunities Providing direct financial support to 42.9% 41.7% 40.0% 44.4% 28.6% 45.0% 83.3% 42.4% 13.6% 59.1% 44.4% businesses* Ensuring that girls and women have equal access to health care/health 33.3% 16.7% 16.0% 33.3% 4.8% 20.0% 10.0% 15.2% 22.7% 18.2% 11.1% services Providing direct non-financial 9.5% 16.7% 20.0% 22.2% 33.3% 5.0% 6.7% 21.2% 18.2% 9.1% 11.1% support to citizens Fair and equal distribution of a COVID-19 vaccine if, and when, a 57.1% 83.3% 60.0% 22.2% 66.7% 40.0% 53.3% 51.5% 77.3% 59.1% 88.9% safe one is approved* Education 19.0% 16.7% 8.0% 11.1% 33.3% 20.0% 20.0% 21.2% 22.7% 13.6% 0.0% Healthcare 9.5% 41.7% 36.0% 44.4% 28.6% 35.0% 40.0% 15.2% 22.7% 13.6% 33.3% Economic growth 19.0% 16.7% 8.0% 11.1% 9.5% 25.0% 20.0% 30.3% 22.7% 27.3% 22.2% Poverty and inequality 9.5% 8.3% 16.0% 44.4% 14.3% 25.0% 10.0% 21.2% 22.7% 31.8% 44.4% Nutrition/food security* 4.8% 0.0% 0.0% 0.0% 23.8% 25.0% 0.0% 12.1% 4.5% 9.1% 22.2% Public service delivery 4.8% 8.3% 12.0% 11.1% 4.8% 10.0% 10.0% 9.1% 4.5% 9.1% 0.0% Ensuring sustainable business growth 71.4% 41.7% 48.0% 44.4% 38.1% 45.0% 33.3% 36.4% 31.8% 50.0% 22.2% and job creation Other 0.0% 0.0% 4.0% 0.0% 9.5% 0.0% 6.7% 6.1% 4.5% 0.0% 0.0% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) When economic and/or social reform efforts fail or are slow to take place in Comoros, which of the following would you attribute this to? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Pressure from outside interest 6.7% 0.0% 5.9% 0.0% 11.8% 0.0% 0.0% 0.0% 5.6% 0.0% 14.3% groups (e.g., private sector, unions) Ongoing conflict and instability 0.0% 0.0% 17.6% 0.0% 17.6% 6.7% 12.0% 10.3% 27.8% 22.2% 14.3% Limited respect of democracy and 13.3% 0.0% 11.8% 33.3% 17.6% 26.7% 8.0% 13.8% 5.6% 5.6% 0.0% human rights principles Unequal distribution of limited 6.7% 30.0% 5.9% 0.0% 23.5% 20.0% 4.0% 10.3% 5.6% 5.6% 0.0% resources among islands Political pressures and obstacles 20.0% 10.0% 11.8% 16.7% 11.8% 33.3% 20.0% 20.7% 22.2% 44.4% 14.3% Inadequate level of private sector 40.0% 50.0% 29.4% 16.7% 29.4% 26.7% 28.0% 27.6% 11.1% 16.7% 42.9% participation Inadequate level of citizen/civil 6.7% 20.0% 11.8% 0.0% 5.9% 0.0% 12.0% 24.1% 5.6% 16.7% 42.9% society participation Inadequate level of donor 40.0% 0.0% 11.8% 16.7% 5.9% 0.0% 16.0% 3.4% 5.6% 0.0% 14.3% coordination* Reforms are not well thought out in 6.7% 20.0% 47.1% 50.0% 29.4% 33.3% 36.0% 24.1% 11.1% 38.9% 28.6% light of country challenges Inadequate level of government 13.3% 10.0% 11.8% 0.0% 5.9% 6.7% 4.0% 13.8% 11.1% 5.6% 0.0% accountability Inadequate level of capacity in the 33.3% 10.0% 11.8% 16.7% 5.9% 40.0% 4.0% 17.2% 16.7% 5.6% 0.0% government* Corruption* 20.0% 50.0% 17.6% 50.0% 35.3% 6.7% 40.0% 27.6% 66.7% 38.9% 28.6% Other 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 8.0% 3.4% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of the Bilateral/ President/PM/ Office of Employee of PMU/Consultant Multilateral Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extend do you trust the World 20 7.25 10 8.90 24 7.79 9 8.11 18 7.61 19 7.05 29 6.10 31 6.81 22 6.55 19 6.42 9 6.44 Bank Group to do what is right* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2021: Comoros A. Overall Context (continued) When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Comoros. (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other None. I do not consider Comoros a 5.6% 9.1% 0.0% 0.0% 5.3% 5.3% 3.6% 0.0% 5.0% 5.0% 11.1% fragile state. High influx of refugees/migrants 16.7% 18.2% 4.5% 0.0% 10.5% 0.0% 0.0% 3.2% 5.0% 5.0% 0.0% Lack of access to development 44.4% 63.6% 45.5% 12.5% 15.8% 15.8% 32.1% 32.3% 25.0% 15.0% 33.3% finance Weak health care system* 38.9% 45.5% 45.5% 87.5% 36.8% 21.1% 39.3% 16.1% 40.0% 30.0% 44.4% Uncertainty about the rule of law 11.1% 0.0% 4.5% 37.5% 10.5% 5.3% 10.7% 9.7% 25.0% 25.0% 11.1% Policy inconsistency 5.6% 0.0% 13.6% 12.5% 5.3% 0.0% 17.9% 9.7% 10.0% 25.0% 22.2% Weak social cohesion 5.6% 9.1% 13.6% 12.5% 10.5% 0.0% 7.1% 9.7% 0.0% 0.0% 0.0% Weak institutional capacity 16.7% 9.1% 27.3% 0.0% 21.1% 36.8% 3.6% 19.4% 10.0% 10.0% 11.1% Food insecurity* 5.6% 0.0% 0.0% 0.0% 10.5% 26.3% 3.6% 9.7% 5.0% 0.0% 0.0% High levels of corruption 22.2% 18.2% 18.2% 25.0% 21.1% 26.3% 35.7% 35.5% 40.0% 50.0% 11.1% Weak accountability 5.6% 0.0% 18.2% 0.0% 15.8% 10.5% 7.1% 16.1% 0.0% 15.0% 11.1% Lack of security 5.6% 0.0% 0.0% 0.0% 10.5% 5.3% 3.6% 3.2% 0.0% 0.0% 0.0% Political uncertainty 0.0% 9.1% 0.0% 0.0% 5.3% 21.1% 14.3% 22.6% 15.0% 5.0% 11.1% Low levels of political and economic 16.7% 9.1% 4.5% 12.5% 15.8% 15.8% 7.1% 6.5% 10.0% 10.0% 11.1% inclusion Crime and violence 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% Other 0.0% 0.0% 4.5% 0.0% 0.0% 5.3% 3.6% 3.2% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Comoros? (1-Not familiar at all, 10-Extremely familiar) Office of the Bilateral/ President/PM/ Office of Employee of PMU/Consultant Multilateral Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA)* 21 7.38 11 4.45 25 6.84 8 9.25 20 6.60 20 5.80 29 4.41 33 5.91 22 6.05 22 5.23 9 6.11 The International Finance Corporation (IFC), the World Bank Group’s private 21 5.29 10 3.70 24 5.33 7 4.86 21 5.43 20 4.70 29 4.14 33 3.45 21 4.86 21 3.81 9 3.67 sector arm *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, the World Bank Group currently plays a relevant role in development in 18 7.39 9 9.22 24 8.46 8 9.13 19 8.26 18 7.72 26 6.42 28 7.75 21 7.76 20 6.30 9 6.44 Comoros* The World Bank Group’s work is aligned with what I consider the development 19 6.26 7 9.00 22 7.55 8 8.63 19 7.47 17 6.35 25 5.72 26 6.19 20 6.45 20 5.15 9 5.78 priorities for Comoros* *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Comoros. (1-Not effective at all, 10-Very effective) Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IDA)* 19 6.79 9 7.67 22 8.05 8 9.00 18 7.00 17 6.35 26 5.96 28 7.14 21 6.81 17 5.41 9 6.33 The International Finance Corporation (IFC), the World Bank Group’s private 15 5.47 6 5.50 17 6.53 4 5.75 16 6.75 13 4.92 26 5.08 23 5.09 19 5.95 15 4.47 8 3.38 sector arm* *Significantly different between stakeholder groups Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group’s work help to achieve 20 7.20 11 8.36 23 8.04 8 8.25 19 7.68 17 6.35 24 5.83 27 6.44 20 7.05 17 6.12 9 6.00 development results in Comoros?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group influence the development agenda 19 6.53 11 8.91 22 7.68 8 8.25 19 7.53 17 7.41 26 6.73 27 7.07 21 7.19 19 6.42 8 6.25 in Comoros? (1-To no degree at all, 10-To a very significant degree) 67 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes Toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Comoros, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Solid waste management 23.8% 9.1% 8.3% 12.5% 14.3% 15.0% 10.3% 6.1% 19.0% 0.0% 25.0% Nutrition and women empowerment 0.0% 0.0% 4.2% 12.5% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 4.8% 0.0% Energy 19.0% 27.3% 58.3% 12.5% 42.9% 25.0% 34.5% 33.3% 28.6% 42.9% 37.5% Water and sanitation 19.0% 0.0% 8.3% 25.0% 4.8% 5.0% 10.3% 3.0% 4.8% 9.5% 25.0% Job creation/employment 42.9% 45.5% 25.0% 37.5% 33.3% 35.0% 31.0% 42.4% 14.3% 42.9% 50.0% Health 28.6% 18.2% 29.2% 37.5% 14.3% 15.0% 17.2% 15.2% 0.0% 19.0% 12.5% Financial markets 0.0% 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 3.0% 0.0% 4.8% 0.0% Social protection 4.8% 0.0% 0.0% 0.0% 4.8% 0.0% 10.3% 6.1% 0.0% 0.0% 12.5% Private sector development* 47.6% 18.2% 29.2% 12.5% 19.0% 55.0% 48.3% 24.2% 23.8% 19.0% 12.5% Education 14.3% 18.2% 20.8% 25.0% 28.6% 30.0% 24.1% 30.3% 42.9% 38.1% 0.0% Public sector governance/reform 19.0% 9.1% 16.7% 25.0% 9.5% 45.0% 24.1% 18.2% 4.8% 23.8% 0.0% Security/stabilization/reconstruction 0.0% 9.1% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 3.4% 3.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global pandemics 0.0% 18.2% 12.5% 0.0% 0.0% 0.0% 0.0% 6.1% 0.0% 4.8% 0.0% Tourism 19.0% 9.1% 8.3% 12.5% 14.3% 0.0% 10.3% 12.1% 19.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 9.5% 0.0% Transport and inter-island 14.3% 9.1% 8.3% 12.5% 9.5% 10.0% 10.3% 15.2% 23.8% 4.8% 37.5% connectivity Judiciary reform 4.8% 0.0% 8.3% 0.0% 0.0% 10.0% 0.0% 3.0% 9.5% 4.8% 12.5% Economic growth 0.0% 18.2% 16.7% 12.5% 9.5% 5.0% 3.4% 3.0% 4.8% 0.0% 12.5% Disaster risk management 0.0% 0.0% 4.2% 0.0% 0.0% 5.0% 0.0% 3.0% 0.0% 0.0% 0.0% Equality of opportunity* 0.0% 0.0% 0.0% 25.0% 0.0% 5.0% 0.0% 3.0% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 0.0% 4.2% 0.0% 9.5% 0.0% 3.4% 9.1% 0.0% 0.0% 0.0% Information and communications 4.8% 9.1% 0.0% 0.0% 4.8% 5.0% 3.4% 3.0% 14.3% 0.0% 0.0% technology Agriculture, food security, and rural 14.3% 27.3% 4.2% 12.5% 23.8% 5.0% 13.8% 24.2% 28.6% 19.0% 25.0% development Trade and exports 4.8% 9.1% 4.2% 0.0% 4.8% 0.0% 6.9% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% Natural resource management 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 10.3% 3.0% 4.8% 0.0% 0.0% Social cohesion 0.0% 9.1% 4.2% 0.0% 0.0% 0.0% 3.4% 0.0% 4.8% 0.0% 0.0% Poverty reduction 0.0% 0.0% 8.3% 12.5% 19.0% 5.0% 6.9% 9.1% 14.3% 9.5% 0.0% Anti-corruption* 4.8% 18.2% 0.0% 0.0% 9.5% 10.0% 0.0% 9.1% 14.3% 38.1% 12.5% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground To what extent is the World Bank Group an effective development partner in COMOROS, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Responsiveness to needs 14 6.29 7 7.43 23 6.96 8 6.38 17 7.00 16 6.50 25 5.72 28 5.68 19 6.42 18 6.28 7 5.43 Flexibility (in terms of the institution’s 12 5.50 5 5.80 18 6.78 8 5.88 15 4.33 13 5.23 21 5.76 24 4.96 17 5.18 16 4.81 5 6.00 products and services) Flexibility (in terms of changing country 16 6.31 6 8.50 20 7.35 8 6.13 13 6.62 14 4.93 20 5.85 24 5.08 19 5.21 14 5.57 8 5.75 circumstances)* Being inclusive 15 6.47 7 6.57 22 6.86 8 7.25 13 6.15 14 5.86 19 6.00 23 6.09 16 5.50 13 5.08 4 6.75 Openness (sharing data and other 14 6.14 6 7.17 24 8.04 8 7.50 16 7.69 14 5.86 20 6.10 29 6.14 18 6.06 16 6.38 5 7.00 information)* Collaboration with the Government 19 8.05 10 8.60 23 8.57 8 8.75 17 8.41 16 7.81 21 7.57 30 7.67 20 7.55 17 7.12 8 6.88 The speed in which it gets things 16 5.94 8 4.38 23 6.26 8 6.50 18 5.17 17 5.35 23 5.74 26 5.46 19 5.58 16 3.94 8 5.00 accomplished on the ground Helping to bring discipline/effective supervision to implementation of 16 7.25 10 8.30 23 7.78 7 7.86 15 7.67 17 6.94 20 6.35 28 7.00 20 6.25 15 5.27 9 6.56 investment projects* Collaboration with civil society* 17 6.00 9 3.11 19 7.32 7 6.14 13 6.54 16 5.31 18 5.50 28 4.96 20 5.50 17 4.65 7 5.00 Staff accessibility* 16 5.50 7 4.57 21 6.90 6 6.67 14 4.36 15 5.20 17 6.00 26 4.50 19 5.58 14 4.21 8 5.38 Collaboration with other donors and 17 7.06 6 8.33 21 8.10 6 7.67 14 8.36 14 6.36 16 7.06 23 7.17 16 6.75 14 5.86 8 5.63 development partners* Collaboration with the private sector 18 5.22 8 6.50 19 6.74 6 5.83 13 5.77 15 5.07 21 4.86 26 6.00 15 5.60 15 4.67 7 5.14 Collaboration with the UN* 15 7.80 8 8.88 18 8.67 5 8.20 12 9.33 17 6.59 17 7.59 26 7.85 14 8.07 15 7.33 8 7.50 Straightforwardness and honesty 14 6.64 8 7.25 20 8.20 7 7.86 13 7.23 13 6.15 16 6.81 27 6.70 15 7.40 14 5.71 6 5.50 Treating clients and stakeholders in 15 7.20 9 7.89 22 8.09 7 8.43 13 6.23 13 7.46 22 7.45 27 6.70 16 6.88 15 5.60 7 7.00 Comoros with respect* Being a long-term partner 13 8.23 8 8.00 22 8.27 8 8.13 10 8.60 14 7.57 21 7.05 27 7.11 16 7.25 15 6.40 7 6.57 Acting with compassion and empathy* 11 6.91 3 7.67 18 7.78 6 7.50 9 6.11 12 6.42 17 7.53 26 5.62 8 5.38 13 5.38 6 6.00 Insisting on accountability through its 14 6.57 8 8.25 18 8.22 7 8.71 7 6.29 11 6.18 15 6.87 23 6.78 18 7.28 15 4.40 6 6.17 lending* Measuring results effectively* 15 7.47 7 8.00 23 8.39 7 8.57 14 8.50 15 6.93 16 6.38 26 7.00 18 7.06 14 5.64 7 6.29 *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statement? (1- Strongly disagree, 10- Strongly agree) Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group takes decisions 17 5.82 8 5.25 19 7.37 5 7.80 14 5.43 13 5.85 17 5.12 24 5.88 15 5.60 15 4.40 9 5.56 quickly in Comoros To what extent do you agree/disagree with the following statements about the World Bank Group in Comoros? (1- Strongly disagree, 10- Strongly agree) Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group’s financial 17 6.76 10 8.10 21 7.67 6 6.00 19 6.47 17 6.18 22 4.64 22 5.73 19 6.47 18 4.39 9 4.78 instruments meet the needs of Comoros* The World Bank Group meets Comoros’s 17 6.35 11 6.73 23 7.13 7 6.57 18 6.83 18 5.61 22 5.05 29 5.90 20 5.60 17 5.12 6 5.67 needs for knowledge services *Significantly different between stakeholder groups Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean How important is the World Bank Group’s global advocacy role in areas such as 16 7.63 9 8.33 22 8.68 8 8.50 18 7.78 18 7.50 25 8.16 33 8.45 20 7.60 18 7.72 7 8.00 climate, health, gender, and debt? (1- Not important at all, 10- Very important) 70 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to migrants in Comoros? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Public services 10.0% 27.3% 20.0% 12.5% 10.0% 15.0% 14.8% 6.1% 0.0% 5.0% 0.0% Macro issues 0.0% 0.0% 16.0% 0.0% 10.0% 0.0% 7.4% 6.1% 4.8% 0.0% 22.2% Housing* 5.0% 9.1% 0.0% 0.0% 10.0% 25.0% 3.7% 0.0% 19.0% 10.0% 22.2% Supporting poor and marginalized 25.0% 27.3% 32.0% 37.5% 40.0% 25.0% 22.2% 45.5% 33.3% 25.0% 33.3% local communities Jobs 45.0% 54.5% 24.0% 25.0% 25.0% 5.0% 33.3% 42.4% 23.8% 40.0% 44.4% Education 15.0% 18.2% 12.0% 12.5% 25.0% 25.0% 18.5% 24.2% 33.3% 25.0% 22.2% Business development 25.0% 18.2% 20.0% 12.5% 25.0% 30.0% 29.6% 24.2% 23.8% 35.0% 22.2% Infrastructure 10.0% 27.3% 24.0% 0.0% 15.0% 25.0% 18.5% 12.1% 9.5% 15.0% 22.2% Health 5.0% 9.1% 28.0% 0.0% 5.0% 15.0% 25.9% 12.1% 19.0% 5.0% 11.1% Social cohesion 10.0% 9.1% 4.0% 0.0% 10.0% 5.0% 14.8% 6.1% 9.5% 10.0% 0.0% Other 0.0% 0.0% 0.0% 12.5% 0.0% 5.0% 0.0% 0.0% 0.0% 5.0% 0.0% Don’t know 25.0% 0.0% 12.0% 37.5% 15.0% 10.0% 3.7% 9.1% 9.5% 15.0% 0.0% *Significantly different between stakeholder groups E. World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Office of the Employee Bilateral/ Private Sector/ President/PM Office of of PMU/Consultant Multilateral Financial Percentage of Respondents /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Weekly* 10.0% 0.0% 12.5% 50.0% 0.0% 5.0% 3.4% 6.3% 0.0% 9.5% 0.0% Monthly 30.0% 18.2% 20.8% 37.5% 0.0% 10.0% 6.9% 9.4% 13.6% 14.3% 12.5% A few times a year 35.0% 36.4% 37.5% 12.5% 31.6% 35.0% 31.0% 40.6% 50.0% 33.3% 62.5% Rarely 25.0% 36.4% 29.2% 0.0% 57.9% 40.0% 44.8% 34.4% 31.8% 33.3% 25.0% Never 0.0% 9.1% 0.0% 0.0% 10.5% 10.0% 13.8% 9.4% 4.5% 9.5% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2021: Comoros E. World Bank Group’s Knowledge Work and Activities (continued) In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: Office of the Bilateral/ President/PM Office of Employee of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Are adaptable to Comoros’s specific development challenges and country 17 6.82 8 6.63 23 7.35 7 6.86 16 6.94 14 6.50 19 5.37 24 5.92 19 6.74 15 5.20 6 5.33 circumstances (1-To no degree at all, 10-To a very significant degree) Office of the Bilateral/ President/PM Office of Employe of PMU/Consultant Multilateral /Minister Parliamentarian Ministry on WBG Project Local Govt. Agency Private Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, how significant a contribution do you believe the World Bank Group's 19 6.32 11 8.09 21 8.10 8 7.75 18 6.61 16 5.88 18 5.50 27 6.33 20 6.65 17 5.88 7 5.57 knowledge work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's 17 6.18 9 7.89 23 8.04 8 6.63 18 6.56 16 6.38 18 5.67 25 7.04 19 6.53 14 5.93 7 5.71 knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of The World Bank Group in Comoros Which of the following SHOULD the World Bank Group do to make itself of greater value in Comoros? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Help to bring discipline/effective supervision to implementation of 15.0% 36.4% 30.4% 12.5% 30.0% 10.0% 18.5% 12.5% 27.3% 9.5% 44.4% World Bank Group projects Engage more effectively with partners such as bilaterals, 25.0% 9.1% 4.3% 0.0% 5.0% 25.0% 3.7% 12.5% 9.1% 4.8% 0.0% multilaterals, trust funds, UN Offer more innovative financial 20.0% 9.1% 21.7% 0.0% 10.0% 20.0% 7.4% 18.8% 9.1% 9.5% 0.0% products and services Ensure greater selectivity in its work 5.0% 9.1% 4.3% 0.0% 15.0% 10.0% 14.8% 9.4% 0.0% 9.5% 11.1% Provide more adequate data/knowledge/statistics/figures on 10.0% 9.1% 8.7% 0.0% 5.0% 5.0% 14.8% 3.1% 18.2% 14.3% 0.0% Comoros’s economy Engage more effectively with civil 15.0% 36.4% 8.7% 25.0% 15.0% 35.0% 14.8% 53.1% 36.4% 23.8% 11.1% society (e.g., NGOs, CBOs)* Increase the level of capacity 10.0% 27.3% 17.4% 25.0% 20.0% 10.0% 25.9% 12.5% 27.3% 19.0% 11.1% development in the country Engage more directly with 15.0% 27.3% 17.4% 0.0% 10.0% 15.0% 14.8% 12.5% 27.3% 9.5% 11.1% beneficiaries Improve the quality of its experts as related to Comoros’s specific 15.0% 9.1% 13.0% 0.0% 15.0% 0.0% 11.1% 6.3% 0.0% 4.8% 0.0% challenges Engage more effectively with private 20.0% 9.1% 13.0% 12.5% 15.0% 35.0% 44.4% 12.5% 13.6% 38.1% 0.0% sector* Increase the level of World Bank 5.0% 0.0% 8.7% 75.0% 10.0% 5.0% 7.4% 0.0% 0.0% 4.8% 11.1% Group staffing in Comoros’s office* Offer more innovative knowledge 0.0% 0.0% 0.0% 0.0% 5.0% 15.0% 0.0% 3.1% 4.5% 4.8% 11.1% products and services Collaborate more effectively with 0.0% 0.0% 8.7% 0.0% 15.0% 5.0% 7.4% 6.3% 0.0% 0.0% 11.1% Government clients Work faster 10.0% 0.0% 4.3% 0.0% 0.0% 0.0% 3.7% 0.0% 0.0% 4.8% 0.0% Reduce the complexity of obtaining 25.0% 9.1% 30.4% 25.0% 15.0% 5.0% 11.1% 25.0% 22.7% 23.8% 66.7% World Bank Group financing* Offer more real-time advice and 10.0% 0.0% 0.0% 25.0% 10.0% 0.0% 0.0% 3.1% 0.0% 19.0% 0.0% guidance* Other 0.0% 9.1% 4.3% 0.0% 5.0% 5.0% 0.0% 6.3% 0.0% 0.0% 11.1% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of The World Bank Group in Comoros (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Donor community 27.8% 27.3% 24.0% 12.5% 19.0% 21.1% 10.3% 12.5% 9.1% 9.5% 55.6% NGOs/Community Based 5.6% 36.4% 16.0% 12.5% 33.3% 15.8% 27.6% 59.4% 40.9% 52.4% 33.3% Organizations* Beneficiaries 38.9% 27.3% 36.0% 25.0% 19.0% 31.6% 24.1% 25.0% 22.7% 9.5% 11.1% Youth/university groups 5.6% 0.0% 8.0% 12.5% 9.5% 0.0% 20.7% 9.4% 13.6% 9.5% 0.0% Private sector* 38.9% 54.5% 56.0% 25.0% 42.9% 57.9% 79.3% 21.9% 31.8% 33.3% 55.6% Local government 11.1% 0.0% 28.0% 25.0% 28.6% 10.5% 10.3% 15.6% 9.1% 9.5% 33.3% Academia/think tanks/research 16.7% 0.0% 12.0% 37.5% 19.0% 10.5% 10.3% 12.5% 50.0% 14.3% 11.1% institutes* Parliament* 5.6% 36.4% 4.0% 12.5% 0.0% 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% UN agencies 5.6% 9.1% 8.0% 0.0% 9.5% 26.3% 6.9% 6.3% 4.5% 4.8% 0.0% Regional organizations 16.7% 0.0% 4.0% 12.5% 4.8% 5.3% 3.4% 6.3% 0.0% 0.0% 0.0% Foundations* 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Media* 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% 9.4% 0.0% 52.4% 0.0% Peace keeping forces 0.0% 9.1% 0.0% 0.0% 4.8% 0.0% 3.4% 6.3% 9.1% 4.8% 0.0% Emerging donors 5.6% 0.0% 0.0% 12.5% 0.0% 10.5% 0.0% 6.3% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2021: Comoros F. The Future Role of The World Bank Group in Comoros (continued) Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Comoros? (Select no more than TWO) Office of the Employee Bilateral/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Gov-t Agency Private Sector CSO Academia Media Other United Nations Agencies (e.g., WHO, UNDP, UNICEF, WFP, FAO, UNFPA, 44.4% 63.6% 50.0% 87.5% 66.7% 45.0% 44.8% 54.5% 50.0% 47.6% 44.4% UN Peacekeeping) Save the Children 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 3.4% 6.1% 9.1% 0.0% 0.0% Red Cross 0.0% 0.0% 8.3% 0.0% 0.0% 5.0% 13.8% 3.0% 0.0% 0.0% 0.0% International Committee of the Red 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% 9.1% 4.5% 0.0% 0.0% Cross (ICRC) Agence Française de Développement 16.7% 9.1% 8.3% 0.0% 33.3% 30.0% 6.9% 12.1% 9.1% 14.3% 11.1% (AFD) African Development Bank (AfDB)* 38.9% 63.6% 29.2% 37.5% 33.3% 15.0% 6.9% 15.2% 27.3% 23.8% 33.3% Islamic Development Bank (IDB) 11.1% 18.2% 16.7% 12.5% 19.0% 5.0% 13.8% 21.2% 9.1% 9.5% 11.1% Turkish Cooperation and 0.0% 0.0% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 4.5% 0.0% 0.0% Coordination Agency (TIKA) Arab NGOs 0.0% 9.1% 0.0% 0.0% 0.0% 10.0% 0.0% 6.1% 4.5% 0.0% 0.0% Comorian Diaspora 27.8% 0.0% 37.5% 0.0% 19.0% 20.0% 27.6% 24.2% 13.6% 14.3% 44.4% Local NGOs 33.3% 27.3% 25.0% 37.5% 19.0% 25.0% 41.4% 45.5% 36.4% 42.9% 0.0% None. I don’t believe the World Bank Group needs to partner with other 5.6% 9.1% 4.2% 0.0% 0.0% 0.0% 10.3% 3.0% 9.1% 14.3% 11.1% development organizations. Don’t know 5.6% 0.0% 8.3% 12.5% 4.8% 10.0% 10.3% 0.0% 0.0% 9.5% 11.1% *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Comoros?* Office of the Employee Bilateral/ Private Sector/ President/PM Office of of PMU/Consultant Multilateral Financial Percentage of Respondents /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Never 23.8% 54.5% 8.0% 12.5% 33.3% 20.0% 37.9% 40.0% 33.3% 42.9% 11.1% Less than once a year* 9.5% 9.1% 16.0% 0.0% 4.8% 35.0% 27.6% 0.0% 14.3% 14.3% 11.1% Once a year to a few times a year* 28.6% 9.1% 52.0% 12.5% 57.1% 20.0% 24.1% 40.0% 47.6% 38.1% 55.6% Less than once a month 14.3% 9.1% 8.0% 0.0% 0.0% 5.0% 0.0% 13.3% 4.8% 0.0% 0.0% At least once a month* 19.0% 18.2% 12.0% 50.0% 0.0% 20.0% 10.3% 6.7% 0.0% 4.8% 22.2% At least once a week* 4.8% 0.0% 4.0% 25.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2021: Comoros G. Communication and Information Sharing (continued) How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Local radio* 10.0% 0.0% 8.3% 12.5% 41.2% 5.0% 3.6% 25.0% 9.1% 15.0% 11.1% International radio 20.0% 0.0% 8.3% 12.5% 0.0% 10.0% 10.7% 15.6% 9.1% 10.0% 22.2% Local newspapers* 40.0% 54.5% 70.8% 100.0% 23.5% 75.0% 60.7% 43.8% 50.0% 65.0% 77.8% International newspapers 10.0% 18.2% 8.3% 12.5% 0.0% 15.0% 21.4% 6.3% 9.1% 20.0% 0.0% Local television* 30.0% 36.4% 29.2% 25.0% 47.1% 5.0% 25.0% 34.4% 27.3% 0.0% 11.1% International television 15.0% 0.0% 8.3% 0.0% 0.0% 5.0% 7.1% 6.3% 13.6% 5.0% 22.2% Periodicals 15.0% 9.1% 8.3% 0.0% 0.0% 15.0% 14.3% 6.3% 13.6% 20.0% 0.0% Social media 25.0% 45.5% 37.5% 37.5% 52.9% 40.0% 42.9% 40.6% 50.0% 55.0% 55.6% Other 15.0% 9.1% 8.3% 0.0% 11.8% 10.0% 7.1% 3.1% 9.1% 5.0% 0.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other World Bank Group’s publications and 45.0% 54.5% 79.2% 50.0% 30.0% 60.0% 37.9% 45.5% 63.6% 47.6% 66.7% other written materials e-Newsletters 25.0% 0.0% 25.0% 37.5% 20.0% 40.0% 34.5% 15.2% 9.1% 19.0% 0.0% World Bank Group’s 50.0% 36.4% 54.2% 50.0% 70.0% 45.0% 44.8% 66.7% 63.6% 14.3% 66.7% seminars/workshops/conferences* Social media 15.0% 36.4% 20.8% 12.5% 30.0% 30.0% 27.6% 21.2% 27.3% 38.1% 11.1% Direct contact with World Bank 35.0% 54.5% 29.2% 37.5% 55.0% 35.0% 37.9% 63.6% 63.6% 52.4% 44.4% Group World Bank Group’s website 25.0% 36.4% 37.5% 25.0% 20.0% 10.0% 27.6% 27.3% 9.1% 23.8% 33.3% Webinars or online events hosted by 15.0% 0.0% 20.8% 37.5% 5.0% 15.0% 20.7% 15.2% 22.7% 4.8% 11.1% the World Bank Group Interviews and press conferences for 30.0% 9.1% 0.0% 25.0% 25.0% 15.0% 31.0% 18.2% 13.6% 66.7% 11.1% the Comoros’s media* *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2021: Comoros H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in Comoros?* Office of the Employee Bilateral/ Private Sector/ President/PM Office of of PMU/Consultant Multilateral Financial Percentage of Respondents /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Yes 35.0% 0.0% 48.0% 100.0% 4.8% 25.0% 31.0% 18.8% 22.7% 0.0% 55.6% No 65.0% 100.0% 52.0% 0.0% 95.2% 75.0% 69.0% 81.3% 77.3% 100.0% 44.4% *Significantly different between stakeholder groups If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Comoros? (Select only ONE response) Office of the Employee Bilateral/ Private Sector/ President/PM Office of of PMU/Consultant Multilateral Financial Percentage of Respondents /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other IDA 83.3% 0.0% 91.7% 100.0% 100.0% 100.0% 88.9% 100.0% 60.0% 0.0% 100.0% IFC 16.7% 0.0% 8.3% 0.0% 0.0% 0.0% 11.1% 0.0% 40.0% 0.0% 0.0% MIGA 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% ICSID 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Which of the following describes most of your exposure to the World Bank Group in Comoros? (Choose no more than TWO) Office of the Employee Bilateral/ Private Sector/ Percentage of Respondents President/PM Office of of PMU/Consultant Multilateral Financial (Responses combined) /Minister Parliamentarian Ministry on WBG project Local Govt. Agency Sector CSO Academia Media Other Observer* 52.4% 66.7% 25.0% 0.0% 58.8% 27.8% 62.1% 63.3% 61.9% 65.0% 11.1% Use World Bank Group reports/data 9.5% 8.3% 29.2% 12.5% 41.2% 38.9% 24.1% 16.7% 23.8% 45.0% 22.2% Engage in World Bank Group 19.0% 8.3% 16.7% 12.5% 11.8% 11.1% 13.8% 23.3% 9.5% 15.0% 11.1% related/sponsored events/activities Collaborate as part of my 57.1% 16.7% 62.5% 100.0% 17.6% 55.6% 20.7% 26.7% 23.8% 0.0% 44.4% professional duties* Use World Bank Group website for 14.3% 25.0% 20.8% 12.5% 17.6% 11.1% 17.2% 26.7% 14.3% 40.0% 55.6% information, data, research, etc. *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2021: Comoros Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group19 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY21 Comoros COS questionnaire: All 10-point scale questions and questions B7, B9, B10, and F1. Collaborating with the WBG, FY21 N=59 Not collaborating with the WBG, FY21 N=163 A. Overall Context To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The national/federal government 53 5.64 2.87 151 5.28 3.09 Bilateral and multilateral organizations 56 6.70 2.09 152 6.61 2.38 The World Bank Group 58 7.28 2.17 150 6.95 2.40 The International Monetary Fund 57 6.32 2.24 143 6.38 2.59 United Nations Agencies 57 6.82 2.00 155 7.10 2.42 Traditional leaders (e.g., the Grand notable) 56 4.50 2.34 137 4.41 2.69 Regional development banks (e.g., TDB, AfDB) 50 5.82 2.21 119 5.93 2.36 Comoros’ Central Bank 55 6.60 2.31 150 6.55 2.62 International private sector 43 5.67 1.97 125 5.54 2.36 Domestic private sector 53 6.09 2.07 145 6.09 2.27 International civil society (e.g., NGOs, CBOs) 55 5.85 1.96 141 6.53 2.31 Domestic civil society (e.g., NGOs, CBOs) 58 6.21 2.29 159 7.15 2.40 Youth organizations 56 6.09 2.09 150 6.42 2.54 Faith-based institutions 43 4.67 2.00 116 5.05 2.28 Domestic traditional media and their web presence 58 5.26 2.07 150 5.55 2.37 International media and their web presence 52 5.46 2.02 141 5.57 2.24 Web based media 56 4.88 2.14 149 4.85 2.32 B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Comoros? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IDA)* 57 7.72 2.64 161 5.41 3.09 The International Finance Corporation (IFC), the World Bank Group’s private sector arm* 55 5.45 3.06 159 4.15 2.86 *Significantly different between collaborators and non-collaborators 19 Only 222 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 78 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, the World Bank Group currently plays a relevant role in development in Comoros 55 8.07 2.14 144 7.47 2.33 The World Bank Group’s work is aligned with what I consider the development priorities for Comoros* 56 7.36 2.16 136 6.24 2.53 *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Comoros. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IDA)* 54 7.61 2.25 139 6.58 2.26 The International Finance Corporation (IFC), the World Bank Group’s private sector arm 46 5.72 2.53 116 5.39 2.45 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Comoros?* 54 7.50 2.27 140 6.74 2.38 (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group influence the development agenda in Comoros? 54 7.67 2.21 141 7.01 2.39 (1-To no degree at all, 10-To a very significant degree) To what extent do you believe that the World Bank Group’s work and support help the poorest in Comoros?* (Select only ONE response) Collaborating with the Not collaborating Percentage of Respondents WBG with the WBG To a fully sufficient degree 15.8% 13.8% To a somewhat sufficient degree 50.9% 41.3% To a somewhat insufficient degree 8.8% 20.6% To a very insufficient degree 17.5% 13.1% Don't know 7.0% 11.3% *Significantly different between collaborators and non-collaborators 79 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes Toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Not adequately flexible in changing country circumstances 10.5% 5.7% Not sufficiently focused on sustainable results 14.0% 15.9% Not collaborating enough with civil society* 10.5% 28.0% Not willing to honestly criticize policies and reform efforts 14.0% 17.8% in the country Staff too inaccessible 1.8% 4.5% Not collaborating enough with private sector 14.0% 24.2% Not collaborating enough with partners such as bilaterals, 1.8% 2.5% multilaterals, trust funds, UN Not aligned with country priorities 14.0% 9.6% Not adequately sensitive to political/social realities in 19.3% 9.6% Comoros Too influenced by developed countries* 0.0% 6.4% World Bank Group’s processes too slow and complex 26.3% 18.5% Not enough public disclosure of its work 15.8% 19.1% Arrogant in its approach 0.0% 0.6% Inadequate World Bank Group’s staffing in Comoros* 19.3% 5.7% Inadequate level of real-time advice and guidance 3.5% 2.5% Inadequate number of innovative knowledge products and 3.5% 1.9% services Inadequate number of innovative financial products and 3.5% 1.3% services Not focused enough on issues that are unique to post- 3.5% 4.5% conflict countries Other* 8.8% 1.3% Don’t know* 5.3% 7.6% *Significantly different between collaborators and non-collaborators 80 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Comoros, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) Percentage of Respondents Collaborating with the Not collaborating with (Responses combined) WBG the WBG Solid waste management 5.5% 13.2% Nutrition and women empowerment 3.6% 1.3% Gender equity 0.0% 1.3% Energy 34.5% 34.6% Water and sanitation 12.7% 6.3% Job creation/employment 30.9% 36.5% Health 25.5% 15.1% Financial markets 3.6% 1.9% Social protection 5.5% 3.1% Private sector development 23.6% 34.0% Education* 16.4% 30.2% Public sector governance/reform 21.8% 18.9% Security/stabilization/reconstruction 1.8% 0.6% Global/regional integration 1.8% 1.3% Urban development 0.0% 0.6% Global pandemics (e.g., COVID-19) 7.3% 2.5% Tourism 9.1% 10.7% Climate change (e.g., mitigation, adaptation) 0.0% 1.9% Transport and inter-island connectivity 18.2% 11.3% Judiciary reform 5.5% 4.4% Economic growth 9.1% 5.7% Disaster risk management 3.6% 0.6% Equality of opportunity (i.e., social inclusion) 3.6% 1.3% Local governance and institutions 1.8% 3.8% Information and communications technology* 9.1% 2.5% Agriculture, food security, and rural development 14.5% 18.2% Trade and exports 0.0% 3.1% Crime and violence (including gender-based violence) 0.0% 1.3% Natural resource management 3.6% 2.5% Social cohesion 3.6% 1.3% Poverty reduction 9.1% 8.2% Anti-corruption 3.6% 12.6% *Significantly different between collaborators and non-collaborators C. World Bank Group’s Work and Engagement on the Ground Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Comoros solve its most complicated 51 7.43 2.17 118 6.63 2.45 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in Comoros? 47 4.68 2.74 102 3.99 2.39 (1-To no degree at all, 10-To a very significant degree) 81 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 52 6.94 2.16 129 6.12 2.45 Flexibility (in terms of the institution’s products and services)* 43 6.07 2.00 110 5.21 2.23 Flexibility (in terms of changing country circumstances)* 48 6.56 1.69 112 5.71 2.34 Being inclusive* 47 6.83 1.91 108 5.87 2.15 Openness (sharing data and other information) 47 7.19 1.61 123 6.45 2.46 Collaboration with the Government 53 8.23 1.61 134 7.76 1.90 The speed in which it gets things accomplished on the ground* 54 6.24 1.99 127 5.16 2.41 Helping to bring discipline/effective supervision to implementation of investment projects 53 7.38 1.89 127 6.79 2.43 Collaboration with civil society* 50 6.12 2.11 120 5.33 2.44 Staff accessibility* 48 6.15 2.04 114 5.06 2.50 Collaboration with other donors and development partners 47 7.19 1.88 107 7.11 2.06 Collaboration with the private sector* 46 6.30 2.00 116 5.29 2.53 Collaboration with the UN 45 7.93 1.70 109 7.84 1.93 Straightforwardness and honesty* 45 7.51 2.02 107 6.68 2.42 Treating clients and stakeholders in Comoros with respect* 51 7.88 1.62 114 6.82 2.41 Being a long-term partner 49 7.86 1.59 110 7.33 2.41 Acting with compassion and empathy* 41 7.27 1.73 88 6.16 2.30 Insisting on accountability through its lending (e.g., performance-based financing/resources tied to results)* 45 7.62 1.92 96 6.48 2.34 Measuring results effectively* 51 7.82 1.97 110 7.05 2.16 *Significantly different between collaborators and non-collaborators To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 54 6.02 2.34 120 4.67 2.63 The World Bank Group effectively monitors and evaluates 56 7.95 1.87 143 7.29 2.49 the projects and programs it supports The World Bank Group’s approvals and reviews are done 53 7.02 2.11 133 6.25 2.55 in a timely fashion* The World Bank Group’s Environmental and Social 48 7.23 2.29 105 6.69 2.32 Framework requirements are reasonable The World Bank Group’s conditions on its lending are 45 6.78 2.40 99 5.86 2.52 reasonable* The World Bank Group takes decisions quickly in 50 6.42 2.41 105 5.46 2.66 Comoros* Working with the World Bank Group increases 54 7.57 2.12 133 6.77 2.52 Comoros’s institutional capacity* *Significantly different between collaborators and non-collaborators 82 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Comoros? Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 53 6.40 2.50 126 5.97 2.44 needs of Comoros The World Bank Group meets Comoros’s needs for 51 6.29 2.18 136 5.90 2.63 knowledge services (1- Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more 44 7.86 1.90 96 7.04 2.38 informal advice and guidance to the Comoros government’s efforts to support citizens throughout this crisis?* (1- Not useful at all, 10- Very useful) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, 53 8.42 1.55 139 7.91 2.09 and debt? (1- Not important at all, 10- Very important) How effectively does the World Bank Group support Comoros’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems in the Government (e.g., tax collection) 52 6.90 2.10 138 6.62 2.51 To develop better and stronger data collection/analytics 52 7.52 1.98 139 7.06 2.38 systems within the Government To strengthen the country’s crisis preparedness 54 7.57 1.86 135 7.05 2.45 Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related 35 4.97 2.36 88 3.77 2.43 to migrants in Comoros?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 83 World Bank Group Country Opinion Survey 2021: Comoros D. World Bank Group’s Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection* 32 6.97 2.55 84 4.38 2.44 Gender equity* 35 6.49 2.05 83 5.57 2.41 Private sector development* 39 6.13 2.13 107 4.93 2.45 Education 42 6.52 2.35 115 6.17 2.40 Public sector governance/reform* 49 7.22 1.96 111 5.80 2.59 Global/regional integration 35 6.31 2.11 81 5.93 2.30 Nutrition and women empowerment 32 5.97 2.13 79 5.19 2.49 Urban development 36 5.50 2.16 90 4.92 2.45 Energy* 47 6.94 2.20 104 5.18 2.39 Job creation/employment* 39 6.36 2.23 102 4.70 2.46 Health* 44 6.77 2.22 115 5.86 2.41 Financial markets 34 6.09 2.64 70 5.11 2.87 Transport and inter-island connectivity* 38 6.26 2.48 95 4.82 2.67 Agriculture, food security, and rural development* 39 6.77 2.29 121 5.50 2.39 Trade and exports 27 5.22 2.31 81 4.58 2.45 Natural resource management (renewable/non-renewable) 28 5.29 2.40 86 4.70 2.53 Poverty reduction* 47 7.02 2.35 126 5.20 2.60 Economic growth* 44 7.16 2.20 107 5.28 2.55 Disaster risk management* 42 7.21 2.19 105 5.67 2.50 Equality of opportunity (i.e., social inclusion)* 34 6.88 1.84 85 4.73 2.62 Information and communications technology* 35 7.26 2.37 96 5.85 2.46 Tourism* 33 6.21 2.45 94 4.34 2.44 *Significantly different between collaborators and non-collaborators The World Bank Group has provided fast track support to Comoros related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Supporting health interventions for saving lives* 35 7.94 2.06 100 6.83 2.54 Education* 32 6.72 2.58 99 5.04 2.72 Protecting poor people* 47 7.06 2.48 105 5.12 2.89 Ensuring sustainable business growth and job creation* 37 5.57 2.59 97 4.04 2.55 Strengthening policies, institutions and investments for rebuilding better* 35 6.69 2.21 98 5.40 2.54 Macroeconomic stability and transparent debt management* 37 7.24 2.19 88 5.77 2.63 *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2021: Comoros E. World Bank Group’s Knowledge Work and Activities In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 47 6.28 2.05 93 4.99 2.33 Include appropriate level of stakeholder involvement during preparation* 48 6.71 2.13 109 5.61 2.71 Lead to practical solutions* 45 6.80 2.17 115 5.74 2.48 Are source of relevant information on global good practices 47 7.34 1.81 110 6.65 2.45 Are adequately disseminated* 42 6.19 2.38 114 5.13 2.57 Are translated enough into local language 41 4.02 2.40 117 3.63 2.72 Are adaptable to Comoros’s specific development challenges and country circumstances* 48 7.04 1.93 118 6.12 2.66 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 52 7.27 1.85 127 6.30 2.50 development results in your country?* (1- Not significant at all, 10- Very significant) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 50 7.10 2.01 121 6.50 2.30 (1- Very low technical quality, 10- Very high technical quality) 85 World Bank Group Country Opinion Survey 2021: Comoros F. The future role of the World Bank Group in Comoros Which of the following SHOULD the World Bank Group do to make itself of greater value in Comoros? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Help to bring discipline/effective supervision to implementation of World Bank 22.8% 20.9% Group projects Engage more effectively with partners such as bilaterals, multilaterals, trust 12.3% 8.5% funds, UN Offer more innovative financial products and services 12.3% 12.4% Ensure greater selectivity in its work 5.3% 9.8% Provide more adequate data/knowledge/statistics/figures on Comoros’s 5.3% 10.5% economy Engage more effectively with civil society (e.g., NGOs, CBOs) 19.3% 27.5% Increase the level of capacity development in the country 21.1% 17.6% Engage more directly with beneficiaries 8.8% 18.3% Improve the quality of its experts as related to Comoros’s specific challenges 10.5% 6.5% Engage more effectively with private sector* 10.5% 26.1% Increase the level of World Bank Group staffing in Comoros’s office* 17.5% 3.3% Offer more innovative knowledge products and services 5.3% 3.3% Collaborate more effectively with Government clients 8.8% 3.9% Work faster 3.5% 2.0% Reduce the complexity of obtaining World Bank Group financing 26.3% 19.6% Offer more real-time advice and guidance 5.3% 5.2% Other 3.5% 3.3% *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2021: Comoros Appendix D: Responses to Selected Questions by Year20 All data presented in this appendix are weighted. As a result, means of the FY 2021 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2018 respondents and the total number of respondents indicated may differ from those reported in the FY 2018 COS report. FY 2018 Number of comparable respondents = 137 FY 2021 Number of comparable respondents = 223 By weighting, the FY 2018 and FY 2021 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2018 FY 2021 Office of the President/Prime Minister/Minister 8.5% 8.5% Office of Parliamentarian 5.0% 5.0% Government Institutions 23.5% 23.5% Local Government 7.5% 7.5% Bilateral/Multilateral Agency 8.0% 8.0% Civil Society 14.5% 14.5% Private Sector 14.5% 14.5% Academia/Research Institute/Think Tank 10.0% 10.0% Media 8.5% 8.5% A. Overall Context In general, would you say that Comoros is headed in ... ?* Percentage of Respondents FY 2018 FY 2021 The right direction 30.7% 57.3% The wrong direction 20.4% 17.7% Not sure 48.9% 25.0% *Significantly different between FY2018 and FY2021 B. Overall Attitudes toward the World Bank Group FY 2018 FY 2021 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 137 5.24 2.27 219 6.03 3.14 Comoros?*i (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2018 and FY2021 i In FY 2021, this question was asked separately about the World Bank and the IFC (B1_1 and B1_2). For this calculation, question B1_1 that refers to the World Bank was compared to question B1 from FY 2018 – “How familiar are you with the work of the World Bank Group in Comoros”. 20Only those questions that were asked both in FY 2018 and FY 2021 country opinion surveys, with similar response scales/options, are presented in this appendix. 87 World Bank Group Country Opinion Survey 2021: Comoros B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 124 6.24 2.48 200 7.61 2.29 development in Comoros* The World Bank Group’s work is aligned with what I consider the 116 5.60 2.49 191 6.56 2.47 development priorities for Comoros* *Significantly different between FY2018 and FY2021 FY 2018 FY 2021 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 120 5.84 2.25 194 6.91 2.30 effectiveness in Comoros.*i (1-Not effective at all, 10-Very effective) *Significantly different between FY2018 and FY2021 i In FY 2021, this question was asked separately about the World Bank and the IFC (B4_1 and B4_2). For this calculation, question B4_1 that refers to the World Bank was compared to question B2 from FY 2018 – “Overall, please rate your impression of the World Bank Group’s effectiveness in Comoros.” FY 2018 FY 2021 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 107 5.71 1.90 195 6.97 2.37 development results in Comoros?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 To what extent do you believe that the World Bank Group’s work and support help the poorest in Comoros?* (Select only ONE response) Percentage of Respondents FY 2018 FY 2021 To a fully sufficient degree 3.6% 15.1% To a somewhat sufficient degree 26.1% 43.6% To a somewhat insufficient degree 30.4% 17.9% To a very insufficient degree 23.9% 13.8% Don’t know 15.9% 9.6% *Significantly different between FY2018 and FY2021 C. World Bank Group’s Work and Engagement on the Ground FY 2018 FY 2021 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Comoros solve its most complicated development 113 5.81 2.26 170 6.91 2.38 challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 FY 2018 FY 2021 N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately 92 4.49 2.14 151 4.22 2.53 staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) 88 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 N Mean SD N Mean SD Responsiveness to needs* 82 5.45 2.18 182 6.33 2.40 Flexibility (in terms of the institution’s products and services) 83 5.07 2.11 155 5.49 2.19 Flexibility (in terms of changing country circumstances) 86 5.49 2.21 164 5.99 2.17 Being inclusive 59 6.05 2.06 156 6.21 2.13 Openness (sharing data and other information)* 97 5.85 2.22 172 6.71 2.26 Collaboration with the Government* 112 7.07 2.06 189 7.92 1.83 The speed in which it gets things accomplished on the ground 87 5.85 2.00 182 5.53 2.34 Helping to bring discipline/effective supervision to implementation of 96 6.31 2.03 180 6.99 2.27 investment projects* Collaboration with civil society 104 5.33 2.32 170 5.59 2.37 Staff accessibility 94 5.42 2.34 163 5.47 2.40 Collaboration with other donors and development partners* 91 6.40 2.20 155 7.18 1.97 Collaboration with the private sector* 90 4.93 2.13 162 5.63 2.39 Collaboration with the UN* 82 6.87 2.11 154 7.95 1.81 Straightforwardness and honesty 91 6.39 2.49 153 6.99 2.31 Treating clients and stakeholders in Comoros with respect* 85 6.33 2.25 167 7.21 2.20 Being a long-term partner 103 7.46 2.08 163 7.53 2.19 * Significantly different between FY2018 and FY2021 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 92 4.44 2.36 174 5.13 2.62 The World Bank Group effectively monitors and evaluates the 103 6.62 2.41 201 7.49 2.35 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 91 5.60 2.30 187 6.50 2.44 timely fashion* The World Bank Group’s Environmental and Social Framework 74 5.57 2.16 156 6.86 2.32 requirements are reasonable*i The World Bank Group’s conditions on its lending are reasonable* 75 5.12 2.26 147 6.21 2.49 The World Bank Group takes decisions quickly in Comoros* 87 4.96 2.31 155 5.86 2.63 Working with the World Bank Group increases Comoros’s 107 6.11 2.48 189 7.04 2.43 institutional capacity* * Significantly different between FY2018 and FY2021 i In FY 2018, the category was “The World Bank Group’s ‘Safeguard Policy’ requirements are reasonable”. 89 World Bank Group Country Opinion Survey 2021: Comoros C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 103 5.10 2.30 179 6.10 2.46 Comoros* The World Bank Group meets Comoros’s needs for knowledge 104 5.22 2.44 188 6.04 2.50 services* * Significantly different between FY2018 and FY2021 D. World Bank Group’s Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) FY 2018 FY 2021 N Mean SD N Mean SD Social protection* 70 4.1 2.30 115 5.21 2.76 Gender equityi 120 5.84 2.33 Private sector development* 86 4.39 2.32 149 5.29 2.42 Education* 92 5.68 2.40 158 6.33 2.33 Public sector governance/reform 101 5.98 2.15 161 6.31 2.49 Global/regional integration* 78 5.05 2.13 117 6.12 2.23 i Nutrition and women empowerment 112 5.42 2.39 i Urban development 126 5.10 2.36 Energy 98 5.92 2.42 151 5.83 2.49 Job creation/employment 78 4.59 2.31 141 5.20 2.51 Health* 86 5.50 2.52 160 6.16 2.40 i Financial markets 104 5.53 2.85 ii Transport and inter-island connectivity 82 5.05 2.38 134 5.30 2.68 Agriculture, food security, and rural development* iii 97 4.98 1.79 161 5.83 2.43 Trade and exports 61 4.62 2.22 108 4.74 2.43 Natural resource management 57 4.16 2.49 114 4.89 2.50 Poverty reduction 103 5.23 2.14 174 5.72 2.67 Economic growth 92 5.28 2.12 153 5.89 2.59 Disaster risk management* 67 4.82 2.25 148 6.18 2.50 Equality of opportunity* 68 4.48 2.24 120 5.46 2.60 Information and communications technology* 82 5.65 2.40 132 6.34 2.53 iv Tourism* 77 4.17 2.30 129 4.89 2.59 *Significantly different between FY2018 and FY2021 i Only FY21 questionnaire had this response option ii In FY18, the area was “Transport and infrastructure” iii In FY18, there were two different variables: “Agriculture and rural development” and “Food security”. A mean score was calculated for these two variables, and the resulting new variable was then compared to the “Agriculture, food security, and rural development” variable from the FY21 questionnaire. iv In FY18, the area was “Tourism development” 90 World Bank Group Country Opinion Survey 2021: Comoros E. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2018 FY 2021 Weekly 7.4% 7.5% Monthly 13.2% 14.6% A few times a year 41.2% 36.8% Rarely 26.5% 34.4% Never 11.8% 6.6% In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 N Mean SD N Mean SD Are timely 95 6.02 2.07 143 5.48 2.30 Include appropriate level of stakeholder involvement during 91 5.13 2.30 158 6.06 2.57 preparation* Lead to practical solutions* 92 5.25 2.16 161 6.11 2.43 Are source of relevant information on global good practices* 89 6.26 2.29 159 6.90 2.27 Are adequately disseminated 99 4.91 2.59 158 5.52 2.56 Are translated enough into local language 95 3.58 2.69 160 3.80 2.66 Are adaptable to Comoros’s specific development challenges and 99 5.61 2.22 168 6.40 2.47 country circumstances* *Significantly different between FY2018 and FY2021 FY 2018 FY 2021 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results 105 6.37 2.21 180 6.63 2.35 in your country? Overall, how would you rate the technical quality of the World Bank 108 5.97 2.11 174 6.71 2.21 Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2018 and FY2021 G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Comoros? Percentage of Respondents FY 2017 FY 2021 Never 21.7% 29.3% Less than once a year 20.3% 13.5% Once a year to a few times a year 33.3% 37.2% Less than once a month 8.0% 5.6% At least once a month 12.3% 12.1% At least once a week 4.3% 2.3% 91 World Bank Group Country Opinion Survey 2021: Comoros Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally collaborate/work with the World Bank Indicator Question Group in your country? Not collaborating with Collaborating with the the WBG WBG To what extent do you trust the World Bank Group to do what is right? 6.95 7.28 Overall the World Bank Group currently plays a relevant role in 7.47 8.07 development in Comoros The World Bank Group’s work is aligned with what I consider the 6.24 7.36 development priorities for Comoros Overall, please rate your impression of the World Bank’s effectiveness in 6.58 7.61 Comoros. Overall, please rate your impression of the IFC’s effectiveness in Comoros. 5.39 5.72 To what extent does the World Bank Group’s work help to achieve 6.74 7.50 development results in Comoros? To what extent does the World Bank Group influence the development 7.01 7.67 agenda in Comoros? Responsiveness to needs 6.12 6.94 Flexibility (in terms of the institution’s products and services) 5.21 6.07 Flexibility (in terms of changing country circumstances) 5.71 6.56 Being inclusive 5.87 6.83 Openness (sharing data and other information) 6.45 7.19 Collaboration with the Government 7.76 8.23 The speed in which it gets things accomplished on the ground 5.16 6.24 Helping to bring discipline/effective supervision to implementation of 6.79 7.38 investment projects Collaboration with civil society 5.33 6.12 Staff accessibility 5.06 6.15 Collaboration with other donors and development partners 7.11 7.19 Collaboration with the private sector 5.29 6.30 Collaboration with the UN 7.84 7.93 Straightforwardness and honesty 6.68 7.51 Treating clients and stakeholders in Comoros with respect 6.82 7.88 Being a long-term partner 7.33 7.86 The World Bank Group takes decisions quickly in Comoros 5.46 6.42 The World Bank Group’s financial instruments meet the needs of Comoros 5.97 6.40 The World Bank Group meets Comoros’s needs for knowledge services 5.90 6.29 How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in a 7.91 8.42 range of areas including climate, health, gender, and debt? In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities are adaptable to Comoros’s specific 6.12 7.04 development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in 6.30 7.27 your country? Overall, how would you rate the technical quality of the World Bank 6.50 7.10 Group's knowledge work and activities? Yellow highlight indicates significant difference between Yes and No means. 92 World Bank Group Country Opinion Survey 2021: Comoros Appendix F: Comoros FY21 COS Questionnaire World Bank Group Country Survey FY 2021 – Comoros The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Comoros or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Comoros, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Comoros. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 93 World Bank Group Country Opinion Survey 2021: Comoros SECTION A: OVERALL CONTEXT A1. In general, would you say that Comoros is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Do you think that economic opportunity for citizens in Comoros is … ? 1 Increasing 2 Decreasing 3 Staying about the same A3. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros. (Choose no more than THREE) 1 Financial markets 17 Equality of opportunity (i.e., social inclusion) 2 Global pandemics (e.g., COVID-19) 18 Information and communications technology 3 Solid waste management 19 Tourism 4 Nutrition and women empowerment 20 Poverty reduction 5 Private sector development 21 Trade and exports Crime and violence (including gender-based 6 Education 22 violence) 7 Security/stabilization/reconstruction 23 Social cohesion Public sector governance/reform (i.e., government effectiveness, public financial management, public Natural resource management (renewable/non- 8 24 expenditure, debt management, fiscal system renewable) reform) 9 Global/regional integration 25 Climate change (e.g., mitigation, adaptation) 10 Urban development 26 Anti-corruption 11 Energy 27 Judiciary reform 12 Water and sanitation 28 Economic growth 13 Job creation/employment 29 Local governance and institutions 14 Health 30 Disaster risk management Social protection (e.g., pensions, targeted social Transport and inter-island connectivity (e.g., roads, 15 31 assistance) maritime, bridges, transportation) Gender equity (closing the gap between women 16 32 Agriculture, food security, and rural development and men, and boys and girls) 94 World Bank Group Country Opinion Survey 2021: Comoros SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social effectiveness, public financial management, public 1 16 assistance) expenditure, debt management, fiscal system reform) Gender equity (closing the gap between women 2 Agriculture, food security, and rural development 17 and men, and boys and girls) 3 Trade and exports 18 Private sector development Crime and violence (including gender-based 4 19 Education violence) 5 Climate change (e.g., mitigation, adaptation) 20 Global/regional integration Transport and inter-island connectivity (e.g., roads, 6 21 Nutrition and women empowerment maritime, bridges, transportation) 7 Social cohesion 22 Urban development Natural resource management (renewable/non- 8 Energy 23 renewable) 9 Anti-corruption 24 Judiciary reform 10 Tourism 25 Solid waste management 11 Economic growth 26 Water and sanitation 12 Disaster risk management 27 Job creation/employment 13 Equality of opportunity (i.e., social inclusion) 28 Health 14 Local governance and institutions 29 Security/stabilization/reconstruction 15 Information and communications technology 30 Financial markets A5. The COVID-19 pandemic has stressed many aspects of Comoros’ growth and development. In which areas would you like to see the Comoros government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than THREE) 1 Ensuring that girls and women have equal access to job opportunities 2 Providing direct financial support to businesses (business support packages) 3 Ensuring that girls and women have equal access to health care/health services 4 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 5 Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is approved 6 Education 7 Healthcare 8 Economic growth 9 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 10 Nutrition/food security 11 Public service delivery (e.g., strengthening policies, institutions) 12 Ensuring sustainable business growth and job creation 13 Other (please specify): ________________________________________ 95 World Bank Group Country Opinion Survey 2021: Comoros SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Comoros, which of the following would you attribute this to? (Choose no more than TWO) 1 Pressure from outside interest groups (e.g., private sector, unions) 2 Ongoing conflict and instability 3 Limited respect of democracy and human rights principles 4 Unequal distribution of limited resources among islands 5 Political pressures and obstacles 6 Inadequate level of private sector participation 7 Inadequate level of citizen/civil society participation 8 Inadequate level of donor coordination 9 Reforms are not well thought out in light of country challenges 10 Inadequate level of government accountability 11 Inadequate level of capacity in the government 12 Corruption 13 Other (please specify): ________________________________________ A7. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national/federal government 1 2 3 4 5 6 7 8 9 10  Bilateral and multilateral organizations (e.g., AFD, China, 2 1 2 3 4 5 6 7 8 9 10  Saudi Arabia, JICA, USAID, US Peace Corps, EU) 3 The World Bank Group 1 2 3 4 5 6 7 8 9 10  4 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10  United Nations Agencies (e.g., WHO, UNDP, UNICEF, 5 1 2 3 4 5 6 7 8 9 10  FAO, UNFPA) 6 Traditional leaders (e.g., the Grand notable) 1 2 3 4 5 6 7 8 9 10  7 Regional development banks (e.g., TDB, AfDB) 1 2 3 4 5 6 7 8 9 10  8 Comoros’ Central Bank 1 2 3 4 5 6 7 8 9 10  9 International private sector 1 2 3 4 5 6 7 8 9 10  10 Domestic private sector 1 2 3 4 5 6 7 8 9 10  11 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  12 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  Youth organizations (e.g., Ngo'shawo, Réseau des Jeunes 13 leader pour la Paix, Banda bitsi, Syah Comores, Yali 1 2 3 4 5 6 7 8 9 10  Alumni Comoros, ACTIC, FCC) 14 Faith-based institutions 1 2 3 4 5 6 7 8 9 10  Domestic traditional media and their web presence (e.g., 15 1 2 3 4 5 6 7 8 9 10  newspapers, TV stations, radio) 16 International media and their web presence 1 2 3 4 5 6 7 8 9 10  Web based media (i.e., blogs, social media, other web- 17 1 2 3 4 5 6 7 8 9 10  based news and information sources) 96 World Bank Group Country Opinion Survey 2021: Comoros SECTION A: OVERALL CONTEXT A8. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Comoros. (Choose no more than TWO) 1 None. I do not consider Comoros a fragile state. 2 High influx of refugees/migrants 3 Lack of access to development finance 4 Weak health care system 5 Uncertainty about the rule of law 6 Policy inconsistency 7 Weak social cohesion 8 Weak institutional capacity 9 Food insecurity 10 High levels of corruption 11 Weak accountability 12 Lack of security (i.e., conflict and violence) 13 Political uncertainty 14 Low levels of political and economic inclusion 15 Crime and violence 16 Other (please specify): _____________________________________ A9. Thinking more specifically about an eventual coronavirus/COVID-19 vaccine that is made available in your country, please indicate whether you agree/disagree with each of the following statements. Strongly Somewhat Neither agree Somewhat Strongly Don't disagree disagree nor disagree agree agree know 1 The COVID-19 vaccine will be safe 1 2 3 4 5  2 The COVID-19 vaccine will be effective 1 2 3 4 5  3 I will get the COVID-19 vaccine if I can 1 2 3 4 5  97 World Bank Group Country Opinion Survey 2021: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Comoros? Not familiar Extremely at all familiar 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10 The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10 Bank Group’s private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Comoros? Strongly Strongly Don't disagree agree know Overall, the World Bank Group currently plays a B2 1 2 3 4 5 6 7 8 9 10  relevant role in development in Comoros The World Bank Group’s work is aligned with what I B3 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Comoros B4. Overall, please rate your impression of the effectiveness of these organizations in Comoros. Not effective Very Don't at all effective know 1 The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10  The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10  Bank Group’s private sector arm B5. To what extent does the World Bank Group’s work help to achieve development results in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B6. To what extent does the World Bank Group influence the development agenda in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Comoros? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 98 World Bank Group Country Opinion Survey 2021: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Comoros, which activity do you VALUE the most? (Choose no more than TWO) 1 Donor coordination 2 Crisis response 3 Strategy formulation (e.g., Systematic Country Diagnostic, Country Partnership Framework) 4 Bringing together different groups of stakeholders 5 Capacity development related to World Bank Group supported projects 6 Technical assistance 7 Formal policy advice, studies, analyses Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal 8 discussions and emails) 9 Global advocacy 10 Financial resources 11 Data and statistics 12 Promoting knowledge sharing 13 Implementation support 14 Mobilizing third party financial resources 15 Other (please specify): ________________________ B9. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) 1 Not adequately flexible in changing country circumstances 2 Not sufficiently focused on sustainable results 3 Not collaborating enough with civil society (e.g., NGOs, CBOs) 4 Not willing to honestly criticize policies and reform efforts in the country 5 Staff too inaccessible 6 Not collaborating enough with private sector 7 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 8 Not aligned with country priorities 9 Not adequately sensitive to political/social realities in Comoros 10 Too influenced by developed countries 11 World Bank Group’s processes too slow and complex 12 Not enough public disclosure of its work 13 Arrogant in its approach 14 Inadequate World Bank Group’s staffing in Comoros 15 Inadequate level of real-time advice and guidance 16 Inadequate number of innovative knowledge products and services 17 Inadequate number of innovative financial products and services 18 Not focused enough on issues that are unique to post-conflict countries 19 Other (please specify): __________________________________________________ 20 Don’t know 99 World Bank Group Country Opinion Survey 2021: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. When thinking about how the World Bank Group can have the most impact on development results in Comoros, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) 1 Solid waste management 17 Tourism 2 Nutrition and women empowerment 18 Climate change (e.g., mitigation, adaptation) Gender equity (closing the gap between women Transport and inter-island connectivity (e.g., roads, 3 19 and men, and boys and girls) maritime, bridges, transportation) 4 Energy 20 Judiciary reform 5 Water and sanitation 21 Economic growth 6 Job creation/employment 22 Disaster risk management 7 Health 23 Equality of opportunity (i.e., social inclusion) 8 Financial markets 24 Local governance and institutions Social protection (e.g., pensions, targeted social 9 25 Information and communications technology assistance) 10 Private sector development 26 Agriculture, food security, and rural development 11 Education 27 Trade and exports Public sector governance/reform (i.e., government effectiveness, public financial management, public Crime and violence (including gender-based 12 28 expenditure, debt management, fiscal system violence) reform) Natural resource management (renewable/non- 13 Security/stabilization/reconstruction 29 renewable) 14 Global/regional integration 30 Social cohesion 15 Urban development 31 Poverty reduction 16 Global pandemics (e.g., COVID-19) 32 Anti-corruption B11. What do you immediately think of when you hear about the IFC? (Choose no more than THREE) 1 Development institution 9 Impact investor 2 Investment bank 10 Venture capital 3 Asset manager 11 Innovation and entrepreneurship 4 Multi-lateral financial institution 12 Public-private partnerships 5 Private sector solutions 13 None of the above 6 World Bank 14 Don’t know 7 Financial advisory solutions 15 Other (please specify): ____________________ 8 Thought leader 100 World Bank Group Country Opinion Survey 2021: Comoros SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Comoros solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C2. To what extent do you believe the World Bank Group is adequately staffed in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? To no degree To a very significant Don't at all degree know C3 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and C4 1 2 3 4 5 6 7 8 9 10  services) C5 Flexibility (in terms of changing country circumstances) 1 2 3 4 5 6 7 8 9 10  C6 Being inclusive 1 2 3 4 5 6 7 8 9 10  C7 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  C8 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on the C9 1 2 3 4 5 6 7 8 9 10  ground Helping to bring discipline/effective supervision to C10 1 2 3 4 5 6 7 8 9 10  implementation of investment projects C11 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  C12 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development C13 1 2 3 4 5 6 7 8 9 10  partners C14 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  C15 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  C16 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Comoros with C17 1 2 3 4 5 6 7 8 9 10  respect C18 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  C19 Acting with compassion and empathy 1 2 3 4 5 6 7 8 9 10  Insisting on accountability through its lending (e.g., C20 1 2 3 4 5 6 7 8 9 10  performance-based financing/resources tied to results) C21 Measuring results effectively 1 2 3 4 5 6 7 8 9 10  101 World Bank Group Country Opinion Survey 2021: Comoros SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know C22 The World Bank Group disburses funds promptly 1 2 3 4 5 6 7 8 9 10  The World Bank Group effectively monitors and C23 1 2 3 4 5 6 7 8 9 10  evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are C24 1 2 3 4 5 6 7 8 9 10  done in a timely fashion The World Bank Group’s Environmental and Social C25 1 2 3 4 5 6 7 8 9 10  Framework requirements are reasonable The World Bank Group’s conditions on its lending are C26 1 2 3 4 5 6 7 8 9 10  reasonable The World Bank Group takes decisions quickly in C27 1 2 3 4 5 6 7 8 9 10  Comoros Working with the World Bank Group increases C28 1 2 3 4 5 6 7 8 9 10  Comoros’s institutional capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Comoros? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., C29 investment lending, Development Policy Loan, Trust 1 2 3 4 5 6 7 8 9 10  Funds) meet the needs of Comoros The World Bank Group meets Comoros’s needs for C30 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) C31. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Comoros government’s efforts to support citizens throughout this crisis? 1 2 3 4 5 6 7 8 9 10  Not useful at all Very useful Don't know C32. How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt? 1 2 3 4 5 6 7 8 9 10  Not important Very important Don't know at all 102 World Bank Group Country Opinion Survey 2021: Comoros SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND How effectively does the World Bank Group support Comoros’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource mobilization C33 1 2 3 4 5 6 7 8 9 10  systems in the Government (e.g., tax collection) To develop better and stronger data C34 1 2 3 4 5 6 7 8 9 10  collection/analytics systems within the Government C35 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  C36. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to migrants in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C37. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to migrants in Comoros? (Choose no more than TWO) 1 Public services 2 Macro issues (fiscal accounts, balance of payments, etc.) 3 Housing 4 Supporting poor and marginalized local communities 5 Jobs 6 Education 7 Business development 8 Infrastructure 9 Health 10 Social cohesion 11 Other (please specify): ______________________________________________ 12 Don’t know 103 World Bank Group Country Opinion Survey 2021: Comoros SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, debt management, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Nutrition and women empowerment 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Job creation/employment 1 2 3 4 5 6 7 8 9 10  11 Health 1 2 3 4 5 6 7 8 9 10  12 Financial markets 1 2 3 4 5 6 7 8 9 10  Transport and inter-island connectivity (e.g., roads, 13 1 2 3 4 5 6 7 8 9 10  maritime, bridges, transportation) 14 Agriculture, food security, and rural development 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable/non- 16 1 2 3 4 5 6 7 8 9 10  renewable) 17 Poverty reduction 1 2 3 4 5 6 7 8 9 10  18 Economic growth 1 2 3 4 5 6 7 8 9 10  19 Disaster risk management 1 2 3 4 5 6 7 8 9 10  20 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  21 Information and communications technology 1 2 3 4 5 6 7 8 9 10  22 Tourism 1 2 3 4 5 6 7 8 9 10  104 World Bank Group Country Opinion Survey 2021: Comoros SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D2. The World Bank Group has provided fast track support to Comoros related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group’s effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: Not effective Very Don't N/A at all effective know 1 Supporting health interventions for saving lives 1 2 3 4 5 6 7 8 9 10   Education (e.g., transitioning to remote 2 1 2 3 4 5 6 7 8 9 10   learning, ensuring access, etc.) Protecting poor people (social assistance/ 3 1 2 3 4 5 6 7 8 9 10   social safety nets) Ensuring sustainable business growth and job 4 1 2 3 4 5 6 7 8 9 10   creation Strengthening policies, institutions and 5 1 2 3 4 5 6 7 8 9 10   investments for rebuilding better Macroeconomic stability and transparent debt 6 1 2 3 4 5 6 7 8 9 10   management 105 World Bank Group Country Opinion Survey 2021: Comoros SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know E2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder involvement E3 1 2 3 4 5 6 7 8 9 10  during preparation E4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are source of relevant information on global good E5 1 2 3 4 5 6 7 8 9 10  practices E6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  E7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Comoros’s specific development E8 1 2 3 4 5 6 7 8 9 10  challenges and country circumstances E9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know E10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 106 World Bank Group Country Opinion Survey 2021: Comoros SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN COMOROS F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Comoros? (Choose no more than TWO) 1 Help to bring discipline/effective supervision to implementation of World Bank Group projects 2 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 3 Offer more innovative financial products and services 4 Ensure greater selectivity in its work 5 Provide more adequate data/knowledge/statistics/figures on Comoros’s economy 6 Engage more effectively with civil society (e.g., NGOs, CBOs) 7 Increase the level of capacity development in the country 8 Engage more directly with beneficiaries 9 Improve the quality of its experts as related to Comoros’s specific challenges 10 Engage more effectively with private sector 11 Increase the level of World Bank Group staffing in Comoros’s office 12 Offer more innovative knowledge products and services 13 Collaborate more effectively with Government clients (e.g., national, state, local) 14 Work faster 15 Reduce the complexity of obtaining World Bank Group financing 16 Offer more real-time advice and guidance 17 Other (please specify): ______________________________________________ F2. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit Group playing a leading role among most from other international partners in Comoros? donors in Comoros? 1 Social cohesion   2 Public financial management   3 Reducing gender-based violence   Human capital (education, health, social 4   protection) 5 Crisis preparedness   6 Crisis response   7 Access to justice systems   8 Security mechanisms   9 Conflict resolution mechanisms   10 Support domestic resource mobilization   11 Access to basic services   12 Capacity of state institutions   13 Jobs   14 Improving livelihoods   15 Food security   16 Social safety nets   Stimulating dialogue to promote peace 17   and stability 107 World Bank Group Country Opinion Survey 2021: Comoros SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN COMOROS F3. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Donor community 9 UN agencies 2 NGOs/Community Based Organizations 10 Regional organizations (e.g., COMESA, SADC) 3 Beneficiaries 11 Foundations 4 Youth/university groups 12 Media 5 Private sector 13 Peace keeping forces 6 Local government 14 Emerging donors 7 Academia/think tanks/research institutes 15 Other (please specify): _____________________ 8 Parliament 16 Don’t know F4. Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Comoros? (Select no more than TWO) 1 United Nations Agencies (e.g., WHO, UNDP, UNICEF, WFP, FAO, UNFPA, UN Peacekeeping) 2 Save the Children 3 Red Cross 4 International Committee of the Red Cross (ICRC) 5 Agence Française de Développement (AFD) 6 African Development Bank (AfDB) 7 Islamic Development Bank (IDB) 8 Turkish Cooperation and Coordination Agency (TIKA) 9 Arab NGOs 10 Comorian Diaspora 11 Local NGOs 12 None. I don’t believe the World Bank Group needs to partner with other development organizations. 13 Don’t know 108 World Bank Group Country Opinion Survey 2021: Comoros SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Comoros? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) 1 Local radio 6 International television 2 International radio 7 Periodicals 3 Local newspapers Social media (e.g., blogs, Facebook, Twitter, 8 4 International newspapers YouTube, Flickr) 5 Local television 9 Other (please specify): ____________________ G3. How would you prefer to receive information from the World Bank Group? (Choose no more than THREE) World Bank Group’s publications and other Direct contact with World Bank Group (i.e., face to 1 5 written materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Webinars or online events hosted by the World Bank 3 7 seminars/workshops/conferences Group Social media (e.g., blogs, Facebook, Twitter, Interviews and press conferences for the Comoros’s 4 8 YouTube, Flickr) media G4. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few Every few Every few Not days weeks months at all Read, viewed or heard a story about the WBG in local media 1     (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 2     (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or 3     tweet, liked, commented, shared, retweeted) 4 Visited a WBG website (e.g., read a blog, used data)     5 Attended an event/conference hosted by the WBG     6 Watched a webinar or online event hosted by the WBG     7 Read some or all of a WBG research paper or publication     8 Met professionally with WBG staff     9 Read a WBG e-newsletter     109 World Bank Group Country Opinion Survey 2021: Comoros SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only ONE response) 1 Office of the President 12 Private Sector Organization 2 Office of Minister 13 Financial Sector/Private Bank Private Foundation (e.g., Bill & Melinda Gates 3 Office of Parliamentarian 14 Foundation, Rockefeller Foundation) Employee of Ministry, Ministerial Department, 4 15 NGO/Community Based Organization Implementation Agency Project Management Unit (PMU) overseeing implementation of WBG project/ 5 16 Trade Union Consultant/Contractor working on WBG supported project/program 6 Local Government Office or Staff 17 Faith-Based Group Independent Government Institution (i.e., regulatory 7 18 Youth Group agency, central bank/oversight institution) 8 Judicial System (e.g., courts) 19 Academia/Research Institute/Think Tank 9 State-Owned Enterprise 20 Media (press, radio, TV, web, etc.) 10 Bilateral Agency (e.g., embassy, diplomatic, military) 21 Other (please specify): _____________________ 11 Multilateral Agency (UN, regional development bank) H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Poverty 13 Agriculture, rural development 2 Macroeconomics, fiscal management 14 Urban development 3 Governance, anti-corruption 15 Transport 4 Education 16 Digital development and technology (ICT) 5 Health, nutrition 17 Tourism 6 Social protection 18 Fragility, conflict, violence, refugees 7 Jobs 19 Demographics, migration 8 Energy 20 Trade and competitiveness 9 Environment, natural resources 21 Finance and markets 10 Climate change 22 Communications, public affairs 11 Water, sanitation 23 Generalist (specialized in multiple sectors) 12 Gender 24 Other (please specify): ____________________ H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Comoros? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 International Centre for Settlement of Investment Disputes (ICSID) 110 World Bank Group Country Opinion Survey 2021: Comoros SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in Comoros? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What’s your gender? 1 Female 2 Male H8. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 Moroni 2 Ngazidja 3 Anjouan 4 Moheli Thank you for completing the survey! 111