World Bank Group Country Opinion Survey 2018: Mauritania P FY 2018 Mauritania Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 September 2018 World Bank Group Country Opinion Survey 2018: Mauritania Acknowledgements The Mauritania Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, and Calita Woods oversaw design, reporting, and analysis. Dania Mendoza and Noreen Wambui provided data support. PORG acknowledges the significant contribution from the Mauritania country team and the independent local fielding agency Kanzy Consulting. In particular, PORG is grateful for the support from El Hadramy Oubeid (Public Sector Specialist) and Sidi Traore (Administrative Assistant) who coordinated the survey related activities from Nouakchott, Mauritania. 1 World Bank Group Country Opinion Survey 2018: Mauritania Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Mauritania ................................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Effectiveness................................................................18 VII. How the World Bank Group Operates .......................................22 VIII. World Bank Group’s Knowledge and Instruments .....................28 IX. The Future Role of the World Bank Group in Mauritania ..........33 X. Communication and Outreach ..................................................38 XI. Appendices ................................................................................42 MAURITANIA 2 World Bank Group Country Opinion Survey 2018: Mauritania I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Mauritania perceive the WBG. The survey explored: ▪ General Issues Facing Mauritania ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Mauritania ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April to July 2018, 509 stakeholders of the WBG in Mauritania were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs and community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 321 stakeholders participated in the survey (63% response rate). Respondents received and completed the questionnaires via the online survey platform Qualtrics, or received and returned the questionnaires via courier or post. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’15 (response rate was 52%, N=204). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’15 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 88). 3 World Bank Group Country Opinion Survey 2018: Mauritania III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; employees of ministries/ ministerial departments/implementation agencies were combined with respondents from PMUs/consultants/contractors working on WBG-supported projects; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, private foundations, trade unions, and youth groups were combined in the “CSO” category; and the small number of respondents from the office of a parliamentarian, independent government institutions, and the judiciary branch were included in the “Other” category. There were no respondents from faith-based groups. 4 World Bank Group Country Opinion Survey 2018: Mauritania III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2018: Mauritania III. Demographics of the Sample (continued) Geographic Locations ▪ For further analyses, the small number of respondents from South and Senegal River Region, North Region, East Region, and West Region (Hodh Echargui, Hodh El Gharbi, Assaba) were combined in the “Outside Nouakchott” category. Geographic location comparisons can be found in Appendix C (page 80). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2018: Mauritania III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of familiarity with the WBG as respondents in the FY’15 Country Survey (weighted mean in FY’18 = 5.3; weighted mean in FY’15 = 4.9)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Mauritania and significantly, moderately correlated with their ratings of the extent to which the WBG plays a relevant role in development in Mauritania. 1 Please refer to Appendix E (page 88) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2018: Mauritania IV. General Issues Facing Mauritania Headed in the Right Direction2 ▪ Year comparison: This year’s respondents were significantly more likely to believe that Mauritania is headed in the right direction compared to respondents in the FY’15 Country Survey. 2 Percentages presented in the chart were calculated based on weighted data from FY’18 and FY’15. 8 World Bank Group Country Opinion Survey 2018: Mauritania IV. General Issues Facing Mauritania (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the most important development priorities in Mauritania were “education” (64%), “public sector governance/reform” (30%), “anti-corruption” (24%), and “health” (24%). ▪ Specialization: Respondents who identified their primary specialization of work as “education” (13% of the sample) were more likely (but not significantly) to indicate that “education” was the most important development priority in Mauritania, compared to the rest of respondents in other areas of work (education specialists = 77%; others = 63%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about the development priorities in a country. 9 World Bank Group Country Opinion Survey 2018: Mauritania IV. General Issues Facing Mauritania (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the biggest contributors to poverty reduction in Mauritania were “education” (56%), “job creation/employment” (28%), “equality of opportunity” (25%), “anti-corruption” (25%), “rural development” (21%), “health” (21%), and “agricultural development” (20%). 10 World Bank Group Country Opinion Survey 2018: Mauritania IV. General Issues Facing Mauritania (continued) Factors Contributing to “Shared Prosperity” ▪ Year comparison: In the previous FY’15 Country Survey, respondents indicated that shared prosperity in Mauritania can be best achieved through “education and training that better ensure job opportunity” (37%), “better employment opportunities for young people” (32%), and “greater access to micro-finance for the poor” (29%). ▪ Respondents who identified their primary specialization of work as “education” (13% of the sample) were significantly more likely to indicate that shared prosperity can be best achieved through “education and training that better ensure job opportunity” compared to the rest of respondents (education specialists = 63%; others = 44%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about how shared prosperity can be best achieved in a country. 11 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’15 Country Survey most often attributed failed or slow WBG assisted reform efforts to that “there is not an adequate level of citizen/civil society participation” (31%) and “the World Bank Group is not sensitive enough to political/social realities on the ground” (29%). 12 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 The World Bank and the IFC Working Together ▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the chart were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Respondents from local governments had the highest mean ratings for the aggregated responses to the twenty-six COS indicator questions, whereas respondents from the media had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 58). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-six COS indicator questions (mean rating = 6.9) compared to respondents who do not collaborate with the WBG (mean rating = 5.6). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 93). 15 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest values to Mauritania were “financial resources” (39%), “capacity development” (38%), and “policy advice, studies, analyses” (31%). 16 World Bank Group Country Opinion Survey 2018: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest weaknesses in its work in Mauritania were “not willing to honestly criticize policies and reform efforts in the country” (22%) and “not collaborating enough with stakeholders outside the Government” (22%). 17 World Bank Group Country Opinion Survey 2018: Mauritania VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. Only those sectors comparable across both FY’15 and FY’18 are presented in this chart. See Appendix E for details. 18 World Bank Group Country Opinion Survey 2018: Mauritania VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 43) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 19 World Bank Group Country Opinion Survey 2018: Mauritania VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Mauritania, bivariate correlational analyses were conducted using respondents’ ratings of the twenty-five specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results. ▪ Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Mauritania. The areas determined to be key drivers from these analyses were: ➢ The WBG’s effectiveness at social protection; ➢ The WBG’s effectiveness at urban development; ➢ The WBG’s effectiveness at poverty reduction; ➢ The WBG’s effectiveness at health; and ➢ The WBG’s effectiveness at natural resource management. ▪ Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Mauritania, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key driver from these analyses were: ➢ The WBG’s effectiveness at natural resource management; ➢ The WBG’s effectiveness at information and communications technology; and ➢ The WBG’s effectiveness at health. 20 World Bank Group Country Opinion Survey 2018: Mauritania VI. Sectoral Effectiveness (continued) WBG’s Influence on Gender and Climate Change Policy Helping the Poorest 21 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates The World Bank Group’s Work in Mauritania: Year Comparison7 The World Bank Group’s Work in Mauritania: Collaboration 7 Means in the chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 24 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 26 World Bank Group Country Opinion Survey 2018: Mauritania VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources The World Bank Group’s Support to Mauritania 27 World Bank Group Country Opinion Survey 2018: Mauritania VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10 ▪ Year comparison: This year’s respondents were significantly more likely to consult the WBG’s knowledge work and activities “a few times a year” and less likely to “never” consult the WBG’s knowledge compared to respondents in the previous FY’15 Country Survey. 10 Percentages presented in this chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2018: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Mauritania’s Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2018: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2018: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Mauritania’s Needs for Financial Instruments13 (Indicator Question) Effectiveness of WBG’s Instruments 13 Means in the chart were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Familiarity with WBG’s New/Expanded Financial Instruments 32 World Bank Group Country Opinion Survey 2018: Mauritania IX. The Future Role of the World Bank Group in Mauritania Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should “reach out more to groups outside of Government” (32%), “increase the level of capacity development in the country” (30%), and “provide more adequate data/knowledge/statistics/figures on Mauritania’s economy” (30%) to make itself of greater value in Mauritania. 33 World Bank Group Country Opinion Survey 2018: Mauritania IX. The Future Role of the WBG in Mauritania (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should work more with “NGOs/community based organizations” (36%), “beneficiaries” (32%), “local government” (26%), and “academia/think tanks/research institutes” (23%) to ensure better development results in Mauritania. 34 World Bank Group Country Opinion Survey 2018: Mauritania IX. The Future Role of the WBG in Mauritania (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should focus its resources on “education” (51%), “agricultural development” (26%), “health” (23%), and “poverty reduction” (23%). ▪ Respondents whose primarily specialization of work is in “education” (13% of the sample) were significantly more likely to indicate that the WBG should focus its resources on “education,” compared to respondents in other areas of work (education specialists = 68%; others = 48%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about which sectors the World Bank Group should focus its resources on. 35 World Bank Group Country Opinion Survey 2018: Mauritania IX. The Future Role of the WBG in Mauritania (continued) Future Combination of the WBG Services14 14 Percentages presented in the chart were calculated based on weighted data. 36 World Bank Group Country Opinion Survey 2018: Mauritania IX. The Future Role of the WBG in Mauritania (continued) The WBG Playing a Leading Role vs. Other Donors 37 World Bank Group Country Opinion Survey 2018: Mauritania X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 58) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they got most of their information about economic and social development issues in Mauritania from “Internet” (67%). 38 World Bank Group Country Opinion Survey 2018: Mauritania X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they would prefer to receive information from the WBG through “WBG’s seminars/ workshops/conferences” (48%) and “direct contact with WBG” (43%). 39 World Bank Group Country Opinion Survey 2018: Mauritania X. Communication and Outreach (continued) Access to the Internet15 ▪ Year comparison: This year’s respondents were significantly more likely to have reliable internet access than the respondents in the FY’15 Country Survey. ▪ 83 percent of respondents in this year’s Country Survey indicated that they primarily use high speed/WiFi connections when visiting a World Bank Group website. The WBG Website Usage ▪ Year comparison: This year’s respondents were significantly more likely to have used the WBG website than FY’15 respondents. 15 Percentages presented in the charts on this page were calculated based on weighted data. 40 World Bank Group Country Opinion Survey 2018: Mauritania X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels16 Frequency of Digital WBG Usage 16 Percentages presented in the chart were calculated based on weighted data. 41 World Bank Group Country Opinion Survey 2018: Mauritania XI. Appendices A. Responses to All Questions across All Respondents...................... 43 B. Responses to All Questions by Stakeholder Groups ...................... 58 C. Responses to Indicator Questions by Geographic Location........... 80 D. Responses to Select Questions by Levels of Collaboration with the World Bank Group .......................................................... 82 E. Responses to Select Questions by Year......................................... 88 F. Indicator Questions as a Function of Exposure to the WBG .......... 93 G. WBG Country Opinion Survey FY 2018 – Mauritania .................... 94 42 World Bank Group Country Opinion Survey 2018: Mauritania Appendix A: Responses to All Questions across All Respondents (N=321) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Mauritania Percentage of Respondents 1. In general, would you say that Mauritania is headed in ... ? (N=289) The right direction 56.1% The wrong direction 21.5% Not sure 22.5% 2. Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Mauritania? (Choose no more than THREE) (Responses Combined; N=305) Education 63.6% Health 31.8% Public sector governance/reform (i.e., government effectiveness, public financial 28.2% management, public expenditure, fiscal system reform) Agriculture and rural development 19.3% Job creation/employment 19.0% Social protection (e.g., social safety nets and social registry) 14.4% Poverty reduction 12.1% Private sector development 11.8% Equality of opportunity (i.e., social inclusion) 11.8% Food security 11.1% Anti corruption 11.1% Natural resource management (e.g., fisheries, mining) 10.5% Water and sanitation 9.2% Judiciary reform 6.6% Economic growth 5.9% Transport (e.g., roads, bridges, transportation) 5.6% Gender equity (closing the gap between women and men, and boys and girls) 4.9% Climate change (e.g., mitigation, adaptation) 3.0% Energy 2.6% Urban development 2.6% Crime and violence (incl. terrorism risk) 2.3% Access to land 2.3% Global/regional integration 1.6% Information and communications technology 1.6% Disaster risk management 0.7% Pollution 0.3% Financial markets 0.3% Trade and exports 0.3% 43 World Bank Group Country Opinion Survey 2018: Mauritania A. General Issues Facing Mauritania (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=311) Agriculture and rural development 43.4% Education 41.8% Job creation/employment 35.7% Equality of opportunity (i.e., social inclusion) 20.9% Economic growth 20.3% Anti corruption 18.6% Natural resource management (e.g., fisheries, mining) 14.8% Public sector governance/reform (i.e., government effectiveness, public financial 14.1% management, public expenditure, fiscal system reform) Social protection (e.g., social safety nets and social registry) 14.1% Health 13.8% Private sector development 10.3% Food security 9.0% Transport (e.g., roads, bridges, transportation) 7.1% Water and sanitation 7.1% Access to land 5.8% Judiciary reform 5.1% Gender equity (closing the gap between women and men, and boys and girls) 2.9% Energy 2.6% Information and communications technology 2.6% Climate change (e.g., mitigation, adaptation) 2.3% Urban development 1.6% Global/regional integration 1.3% Financial markets 1.0% Disaster risk management 0.6% Crime and violence (incl. terrorism risk) 0.3% Trade and exports 0.3% Pollution 0.0% 44 World Bank Group Country Opinion Survey 2018: Mauritania A. General Issues Facing Mauritania (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Percentage of Respondents Mauritania? (Choose no more than TWO) (Responses Combined; N=294) Education and training that better ensure job opportunity 46.3% Greater access to micro-finance for the poor 20.4% Greater access to health and nutrition for citizens 20.1% Better opportunity for the poor who live in rural areas 18.7% Consistent economic growth 18.0% A growing middle class 14.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 13.3% businesses) Better employment opportunities for young people 11.9% Better quality public services 9.5% More reliable social safety net 7.8% Greater voice and participation for citizens to help ensure greater accountability 5.1% Better opportunity for the poor who live in urban areas 4.8% Better connectivity and access to ICT 2.7% Better employment opportunities for women 2.7% Better connectivity for secondary/intermediate cities (i.e., roads) 1.7% Other 1.4% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Mauritania? 298 0 5.26 2.65 (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 247 58 6.28 2.55 in Mauritania. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Mauritania solve its most complicated 246 58 6.74 2.48 development challenges? (1-To no degree at all, 10-To a very significant degree) 45 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectors do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Mauritania? (Choose no more than THREE) (Responses Combined; N=304) Education 49.0% Job creation/employment 35.2% Agriculture and rural development 28.3% Health 25.0% Public sector governance/reform (i.e., government effectiveness, public financial 23.4% management, public expenditure, fiscal system reform) Poverty reduction 14.1% Water and sanitation 13.2% Economic growth 11.2% Judiciary reform 10.9% Food security 10.9% Private sector development 10.2% Natural resource management (e.g., fisheries, mining) 10.2% Anti corruption 9.2% Social protection (e.g., social safety nets and social registry) 7.9% Equality of opportunity (i.e., social inclusion) 7.2% Transport (e.g., roads, bridges, transportation) 6.6% Energy 4.6% Gender equity (closing the gap between women and men, and boys and girls) 3.9% Information and communications technology 3.0% Access to land 2.6% Urban development 2.3% Climate change (e.g., mitigation, adaptation) 2.0% Financial markets 1.6% Global/regional integration 1.3% Crime and violence (incl. terrorism risk) 1.0% Trade and exports 0.7% Disaster risk management 0.7% Pollution 0.0% 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=283) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Mauritania? Value Value Combined Capacity development related to World Bank Group supported 26.9% 15.6% 42.4% projects Financial resources 20.5% 11.2% 31.7% Technical assistance 12.4% 9.8% 22.2% Implementation support 5.3% 16.7% 22.0% Policy advice, studies, analyses 6.7% 14.9% 21.6% Mobilizing third party financial resources 9.2% 7.6% 16.8% Data and statistics 4.6% 6.5% 11.1% Bringing together different groups of stakeholders 6.0% 4.3% 10.4% Donor coordination 3.2% 6.9% 10.1% Promoting knowledge sharing 3.5% 5.1% 8.6% Other 1.8% 1.4% 3.2% 46 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Mauritania? (Choose no more than TWO) (Responses Combined; N=302) Not willing to honestly criticize policies and reform efforts in the country 25.2% Not adequately sensitive to political/social realities in Mauritania 19.2% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 18.9% representatives) World Bank Group’s processes too slow 14.6% World Bank Group’s processes too complex 14.2% Not enough public disclosure of its work 12.3% Not aligned with country priorities 10.9% Not collaborating enough with private sector 10.3% Not sufficiently focused on results 9.3% Too influenced by developed countries 8.9% Inadequate World Bank Group’s staffing in Mauritania 7.9% Don’t know 7.6% Staff too inaccessible 6.3% Its advice and strategies do not lend themselves to practical problem solving 4.6% Other 4.3% Not in it for the long term 4.0% Not adequately collaborating with organizations such as bilaterals, multilaterals, 2.6% trust funds, UN agencies Not exploring alternative policy options 1.7% The credibility of its knowledge/data 1.3% Arrogant in its approach 1.0% 7. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Mauritania? (Select only ONE response) (N=313) To a fully sufficient degree 7.3% To a somewhat sufficient degree 29.7% To a somewhat insufficient degree 32.3% To a very insufficient degree 20.1% Don’t know 10.5% 8. How EFFECTIVE do you believe the following World Bank Group’s Effectiveness instruments are in supporting the Mauritania Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD 1. Investment Project Financing (IPF) 166 113 6.37 2.66 2. Development Policy Financing (DPF) 151 100 6.42 2.53 3. Trust funds and grants 121 121 6.41 2.61 4. MIGA Guarantees 57 170 5.51 2.51 5. IFC Investment Services 77 158 5.39 2.50 6. IFC Advisory Services 78 157 5.49 2.57 47 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=304) Beneficiaries 40.8% NGOs/Community Based Organizations 32.6% Local government 28.0% Private sector 27.0% Academia/think tanks/research institutes 21.7% Youth/university groups 16.8% Media 8.2% Donor community 5.6% Parliament 4.3% Foundations 3.9% Don’t know 3.3% Other 1.3% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in 258 38 6.75 2.58 development in Mauritania* 11. The World Bank Group’s work is aligned with what I consider the 236 48 6.24 2.65 development priorities for Mauritania* To what extent is the World Bank Group an effective development partner in Degree Mauritania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 192 79 5.69 2.39 13. Flexibility (in terms of the institution’s products and services)* 173 86 5.21 2.36 14. Flexibility (in terms of changing country circumstances)* 171 83 5.42 2.15 15. Being inclusive* 149 98 5.74 2.39 16. Openness (sharing data and other information)* 193 57 6.37 2.44 17. Collaboration with the Government* 229 45 7.51 2.04 18. The speed in which it gets things accomplished on the ground* 207 59 5.70 2.46 19. Helping to bring discipline/effective supervision to implementation of 210 53 6.29 2.55 investment projects* 20. Collaboration with civil society* 197 71 5.31 2.56 21. Staff accessibility* 207 52 5.63 2.83 22. Collaboration with other donors and development partners* 158 106 6.83 2.30 23. Collaboration with the private sector* 159 100 5.23 2.32 24. Straightforwardness and honesty* 181 80 6.65 2.57 25. Treating clients and stakeholders in Mauritania with respect* 175 90 6.96 2.51 26. Being a long-term partner* 208 58 7.74 2.25 48 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=292) Political pressures and obstacles 31.2% Reforms are not well thought out in light of country challenges 29.5% There is not an adequate level of citizen/civil society participation 27.7% The World Bank Group is not sensitive enough to political/social realities on the 21.9% ground Poor coordination within the Government 19.2% Lack of/inadequate levels of capacity in Government 13.7% Corruption 13.4% There is an inadequate level of private sector participation and support 9.6% The World Bank Group does not provide the government with consistent support 8.9% throughout the reform effort Poor donor coordination 6.2% Other 4.1% Poor coordination within the World Bank Group 3.8% C. World Bank Group’s Effectiveness and Results 1. In Mauritania, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10- To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 206 90 6.16 2.40 2. The impact of climate change 175 104 5.51 2.52 49 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., social safety nets and social registry) 165 110 5.80 2.48 2. Gender equity (closing the gap between women and men, and boys and 170 91 5.82 2.49 girls) 3. Private sector development 159 91 5.23 2.24 4. Education 211 48 6.09 2.46 5. Public sector governance/reform (i.e., government effectiveness, public 199 65 5.99 2.32 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 138 110 5.39 2.33 7. Food security 165 91 5.39 2.37 8. Urban development 157 94 5.41 2.26 9. Energy 160 96 5.54 2.19 10. Water and sanitation 160 94 5.36 2.36 11. Pollution 134 118 4.29 2.23 12. Job creation/employment 175 83 4.65 2.35 13. Health 190 63 5.66 2.48 14. Financial markets 121 122 4.64 2.46 15. Agriculture and rural development 181 76 5.75 2.51 16. Trade and exports 115 132 4.85 2.24 17. Natural resource management (e.g., fisheries, mining) 166 88 5.31 2.43 18. Climate change (e.g., mitigation, adaptation) 141 105 4.96 2.46 19. Poverty reduction 208 54 5.81 2.44 20. Anti corruption 167 86 4.67 2.60 21. Judiciary reform 136 114 4.82 2.52 22. Economic growth 173 82 5.83 2.35 23. Disaster risk management 122 128 4.67 2.48 24. Equality of opportunity (i.e., social inclusion) 154 98 4.78 2.66 25. Information and communications technology 159 94 5.58 2.46 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Mauritania? (1-To no degree at all, 10-To a very 239 82 6.18 2.26 significant degree) To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, 225 68 5.71 2.42 Development Policy Loan, Trust Funds, etc.) meet the needs of Mauritania* 5. The World Bank Group meets Mauritania’s needs for knowledge services 228 64 5.65 2.49 (e.g., research, analysis, data, technical assistance)* Mobilizing Finance for Development N DK Mean SD 6. How effectively does the World Bank Group help Mauritania to mobilize finance for development from private sector sources? (1-Not effectively at all, 184 117 5.28 2.61 10-Very effectively) 50 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) 7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Mauritania? (Select only Percentage of Respondents ONE response) (N=299) Very familiar 3.7% Somewhat familiar 11.7% Somewhat unfamiliar 18.7% Very unfamiliar 28.8% Don’t know 37.1% How effectively does the World Bank Group support Mauritania’s efforts … ? (1- Not effectively at all, 10-Very effectively) N DK Mean SD 9. To build stronger domestic resource mobilization systems in the 284 96 7.36 3.29 Government (e.g., tax collection) 10. To develop better and stronger data collection/analytics systems within the 188 89 5.65 2.36 Government 11. To strengthen the country’s crisis preparedness 184 100 5.52 2.57 D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=294) Weekly 9.5% Monthly 16.0% A few times a year 33.3% Rarely 28.9% Never 12.2% In Mauritania, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 206 60 6.69 2.31 3. Include appropriate level of stakeholder involvement during preparation 177 84 5.89 2.52 4. Lead to practical solutions 190 68 5.78 2.49 5. Are accessible (well written and easy to understand) 201 60 5.98 2.53 6. Are source of relevant information on global good practices 201 61 6.81 2.35 7. Are adequately disseminated 196 65 5.68 2.60 8. Are translated enough into local language 179 79 3.77 2.63 9. Are adaptable to Mauritania’s specific development challenges and country 206 58 6.09 2.50 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 238 56 6.71 2.42 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 238 53 6.87 2.37 technical quality) 51 World Bank Group Country Opinion Survey 2018: Mauritania E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 198 91 4.99 2.78 2. The World Bank Group effectively monitors and evaluates the projects and 239 45 6.59 2.54 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 204 75 5.57 2.56 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 161 115 6.17 2.34 5. The World Bank Group’s conditions on its lending are reasonable 167 111 5.84 2.64 6. The World Bank Group takes decisions quickly in Mauritania* 188 87 5.20 2.54 7. Working with the World Bank Group increases Mauritania's institutional 234 48 6.81 2.41 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 194 90 6.95 2.53 adequate, the World Bank Group makes appropriate use of them* F. The Future Role of the World Bank Group in Mauritania 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Mauritania? (Choose no more than TWO) (Responses Combined; N=289) Work more with civil society and beneficiary representatives 37.7% Increase the level of capacity development in the country 22.1% Collaborate more effectively with Government clients (e.g., national, state, local) 19.7% Leverage the private sector more (i.e., mobilize private sector development) 17.3% Reduce the complexity of obtaining World Bank Group financing 17.0% Help to bring discipline/effective supervision to implementation of World Bank 14.5% Group projects Offer more innovative knowledge services 12.1% Work faster 10.7% Work more with private sector 8.7% Improve the quality of its experts as related to Mauritania’s specific challenges 7.6% Ensure greater selectivity in its work 6.9% Provide more adequate data/knowledge/statistics/figures on Mauritania’s 5.5% economy Collaborate more effectively with organizations such as bilaterals, multilaterals, 5.5% trust funds, UN agencies Offer more innovative financial products 3.8% Other 3.5% Improve the competitiveness of its financing compared to markets (e.g., cost, 2.1% timeliness, other terms) 2. When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in Mauritania? (Select only ONE response) (N=292) Financial services 26.4% The combination is appropriate for Mauritania 26.4% Knowledge products 21.6% Convening services 12.7% Don't know 10.3% None of the above 2.7% 52 World Bank Group Country Opinion Survey 2018: Mauritania F. The Future Role of the World Bank Group in Mauritania (continued) 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Mauritania? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=284) Access to basic services 42.6% Public financial management 39.1% Jobs 37.7% Social cohesion 28.5% Stimulating dialogue to promote peace and stability 21.1% Food security 19.7% Capacity of state institutions 19.0% Support domestic resource mobilization 18.7% Access to justice systems 16.2% Social safety nets 15.1% Improving livelihoods 9.2% Crisis response 8.5% Crisis preparedness 7.0% Reducing gender based violence 4.6% Conflict resolution mechanisms 3.2% Security mechanisms 1.8% 3B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Mauritania? (Choose no more than THREE) (Responses Combined; N=256) Food security 43.8% Social cohesion 28.1% Access to basic services 27.7% Jobs 21.1% Crisis response 19.5% Public financial management 18.8% Stimulating dialogue to promote peace and stability 18.8% Access to justice systems 18.0% Security mechanisms 15.6% Support domestic resource mobilization 15.6% Improving livelihoods 13.3% Reducing gender based violence 12.5% Crisis preparedness 11.3% Social safety nets 10.2% Capacity of state institutions 10.2% Conflict resolution mechanisms 9.8% 53 World Bank Group Country Opinion Survey 2018: Mauritania G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Mauritania? (Choose no more than TWO) (Responses Combined; N=293) Internet 70.0% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 22.5% Local television 21.8% International television 16.0% International radio 14.3% Local newspapers 11.9% Local radio 11.3% International newspapers 9.2% Other 7.8% Periodicals 6.1% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=293) World Bank Group’s seminars/workshops/conferences 47.1% e-Newsletters 35.8% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 35.2% World Bank Group’s publications and other written materials 25.9% World Bank Group’s website 24.9% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 10.9% Mobile phones 10.2% Other 1.7% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=276) Yes 24.3% No 75.7% Percentage of Respondents 4. Do you have reliable access to the Internet? (N=289) Yes 91.0% No 9.0% Percentage of Respondents 5. Do you use/have you used the World Bank Group website? (N=284) Yes 60.9% No 39.1% 6. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=280) Yes 24.3% No 75.7% 7. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=255) High speed/WiFi 83.1% Dial-up 16.9% 54 World Bank Group Country Opinion Survey 2018: Mauritania G. Communication and Information Sharing (continued) 8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=291) Weekly 17.5% Monthly 15.1% A few times a year 27.8% Rarely 22.3% Never 17.2% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. I find the World Bank Group’s websites easy to navigate 179 80 6.93 2.65 10. I find the information on the World Bank Group’s websites useful 188 69 7.38 2.35 11. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 141 140 7.32 2.55 institution H. Background Information 1. Which of the following best describes your current position? (Select only Percentage of Respondents ONE response) (N=306) NGO/Community Based Organization 20.9% Employee of a Ministry, Ministerial Department or Implementation Agency 12.1% Project Management Unit (PMU) overseeing implementation of project/ Consultant/Contractor working on World Bank Group supported 11.8% project/program Private Sector Organization 9.2% Local Government Office or Staff 6.9% Other 6.9% Academia/Research Institute/Think Tank 4.6% Office of Minister 4.2% Bilateral/Multilateral Agency 4.2% Media (press, radio, TV, web, etc.) 4.2% Financial Sector/Private Bank 3.6% Independent Government Institution (i.e., Regulatory Agency, Central 2.6% Bank/oversight institution) Trade Union 2.3% Office of Parliamentarian 2.0% Office of the President, Prime Minister 1.3% Private Foundation 1.3% Youth Group 1.0% Judiciary Branch 1.0% 55 World Bank Group Country Opinion Survey 2018: Mauritania H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=303) Other 15.2% Education 12.5% Urban, rural, and social development 8.6% Finance and markets 8.3% Generalist (specialized in multiple sectors) 7.3% Governance 6.9% Transport and ICT 5.6% Environment and natural resources 5.3% Health, nutrition, and population 5.0% Macroeconomics and fiscal management 4.0% Trade and competitiveness 3.6% Social protection and labor 3.0% Energy and extractives 3.0% Public-private partnerships 2.0% Gender 2.0% Agriculture 2.0% Water 1.7% Poverty 1.7% Jobs 1.3% Climate Change 1.0% Fragility, conflict and violence 0.3% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, or MIGA) in your country? (N=301) Yes 49.8% No 50.2% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Mauritania? (Select only ONE response) (N=243) The World Bank (IDA) 66.3% The International Finance Corporation (IFC) 5.3% The Multilateral Investment Guarantee Agency (MIGA) 0.4% Other 28.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=259) Yes 27.4% No 72.6% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Mauritania? (Select only ONE response) (N=71) The two institutions work well together 36.6% The way the two institutions work together needs improvement 23.9% The two institutions do not work well together 1.4% Don't know 38.0% 56 World Bank Group Country Opinion Survey 2018: Mauritania H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Mauritania? (Choose no more than TWO) (Responses Combined; N=277) Collaborate as part of my professional duties 55.6% Engage in World Bank Group related/sponsored events/activities 37.2% Use World Bank Group reports/data 21.7% Observer (i.e., follow in media, discuss in informal conversations, etc.) 21.3% Use World Bank Group website for information, data, research, etc. 17.7% Percentage of Respondents 8. What’s your gender? (N=311) Female 17.4% Male 82.6% Percentage of Respondents 9. What’s your age? (N=314) 25 and under 0.6% 26-35 9.9% 36-45 21.0% 46-55 44.3% 56 and above 24.2% Percentage of Respondents 10. Which best represents your geographic location? (N=309) Nouakchott 71.2% Outside Nouakchott (South and Senegal River Region) 13.9% Outside Nouakchott (North Region) 5.8% Outside Nouakchott (East Region) 1.3% Outside Nouakchott (West Region: Hodh Echargui, Hodh El Gharbi, Assaba) 7.8% 57 World Bank Group Country Opinion Survey 2018: Mauritania Appendix B: Responses to All Questions by Stakeholder Groups17  Office of the President/Prime Minister/Minister N=17  Employee of a Ministry/PMU/Consultant on a WBG-supported Project N=73  Local Government N=21  Bilateral/Multilateral Agency N=13  Private Sector/Financial Sector/Private Bank N=39  CSO N=78  Media N=13  Academia/Research Institute/Think Tank N=14  Other N=38 A. General Issues facing Mauritania In general, would you say that Mauritania is headed in ... ?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other The right direction 87.5% 80.9% 81.3% 15.4% 62.2% 38.6% 9.1% 25.0% 47.1% The wrong direction 6.3% 2.9% 12.5% 23.1% 10.8% 40.0% 81.8% 33.3% 23.5% Not sure 6.3% 16.2% 6.3% 61.5% 27.0% 21.4% 9.1% 41.7% 29.4% *Significantly different between stakeholder groups 17 Only 306 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 58 World Bank Group Country Opinion Survey 2018: Mauritania A. General Issues facing Mauritania (continued) Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? (Choose no more than THREE) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Social protection 29.4% 15.5% 15.0% 15.4% 5.4% 17.8% 15.4% 0.0% 13.5% Gender equity 5.9% 1.4% 10.0% 15.4% 0.0% 6.8% 15.4% 0.0% 2.7% Private sector development* 29.4% 14.1% 0.0% 0.0% 24.3% 1.4% 0.0% 8.3% 16.2% Education 52.9% 67.6% 70.0% 46.2% 62.2% 53.4% 76.9% 91.7% 75.7% Public sector governance/reform* 23.5% 39.4% 15.0% 46.2% 13.5% 20.5% 30.8% 41.7% 35.1% Global/regional integration 0.0% 1.4% 0.0% 0.0% 0.0% 2.7% 0.0% 0.0% 2.7% Food security 5.9% 12.7% 20.0% 7.7% 5.4% 17.8% 7.7% 0.0% 8.1% Urban development 11.8% 5.6% 5.0% 0.0% 0.0% 1.4% 0.0% 0.0% 0.0% Energy* 17.6% 2.8% 5.0% 0.0% 0.0% 2.7% 0.0% 0.0% 0.0% Water and sanitation* 5.9% 14.1% 30.0% 0.0% 0.0% 12.3% 0.0% 0.0% 5.4% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% 0.0% 0.0% Job creation/employment 17.6% 16.9% 15.0% 15.4% 21.6% 16.4% 23.1% 25.0% 18.9% Health 23.5% 28.2% 25.0% 38.5% 45.9% 34.2% 30.8% 25.0% 37.8% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.7% Transport 0.0% 5.6% 15.0% 7.7% 2.7% 4.1% 7.7% 8.3% 8.1% Agriculture and rural development 5.9% 22.5% 25.0% 7.7% 16.2% 27.4% 7.7% 25.0% 16.2% Trade and exports* 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 5.0% 0.0% 5.4% 4.1% 0.0% 0.0% 0.0% Natural resource management 0.0% 7.0% 10.0% 15.4% 21.6% 12.3% 7.7% 25.0% 2.7% Climate change 0.0% 1.4% 5.0% 7.7% 0.0% 5.5% 0.0% 0.0% 5.4% Poverty reduction 5.9% 15.5% 5.0% 15.4% 2.7% 16.4% 7.7% 8.3% 5.4% Anti corruption 17.6% 7.0% 10.0% 30.8% 5.4% 13.7% 15.4% 8.3% 8.1% Judiciary reform* 11.8% 1.4% 5.0% 0.0% 18.9% 1.4% 15.4% 8.3% 8.1% Economic growth* 23.5% 5.6% 0.0% 0.0% 13.5% 1.4% 0.0% 8.3% 5.4% Disaster risk management 0.0% 0.0% 0.0% 7.7% 0.0% 1.4% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 12.7% 5.0% 7.7% 13.5% 15.1% 15.4% 16.7% 8.1% Access to land 0.0% 0.0% 0.0% 7.7% 5.4% 2.7% 0.0% 0.0% 2.7% Information and communications technology 0.0% 1.4% 0.0% 0.0% 8.1% 1.4% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 59 World Bank Group Country Opinion Survey 2018: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Economic growth 25.0% 25.0% 19.0% 7.7% 18.4% 17.1% 23.1% 15.4% 19.4% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% Equality of opportunity 18.8% 22.2% 14.3% 23.1% 10.5% 25.0% 38.5% 23.1% 16.7% Access to land* 0.0% 0.0% 4.8% 15.4% 5.3% 10.5% 23.1% 0.0% 5.6% Information and communications technology 0.0% 1.4% 4.8% 7.7% 7.9% 1.3% 0.0% 0.0% 2.8% Social protection 37.5% 13.9% 4.8% 30.8% 7.9% 13.2% 23.1% 7.7% 11.1% Agriculture and rural development* 56.3% 45.8% 85.7% 7.7% 28.9% 42.1% 53.8% 38.5% 44.4% Trade and exports 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 1.4% 0.0% 7.7% 0.0% 6.6% 0.0% 0.0% 0.0% Transport 12.5% 5.6% 9.5% 7.7% 7.9% 2.6% 0.0% 15.4% 13.9% Energy 6.3% 2.8% 4.8% 0.0% 5.3% 0.0% 0.0% 0.0% 0.0% Anti corruption 12.5% 15.3% 4.8% 23.1% 13.2% 26.3% 23.1% 30.8% 22.2% Judiciary reform 0.0% 4.2% 9.5% 0.0% 10.5% 5.3% 0.0% 7.7% 5.6% Water and sanitation 6.3% 6.9% 14.3% 0.0% 2.6% 10.5% 7.7% 7.7% 5.6% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 31.3% 43.1% 38.1% 23.1% 31.6% 36.8% 23.1% 23.1% 36.1% Health 6.3% 11.1% 4.8% 23.1% 15.8% 18.4% 7.7% 7.7% 13.9% Financial markets 0.0% 1.4% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/reform 18.8% 13.9% 9.5% 15.4% 15.8% 13.2% 15.4% 23.1% 11.1% Gender equity 0.0% 5.6% 0.0% 15.4% 2.6% 1.3% 0.0% 0.0% 0.0% Private sector development* 37.5% 9.7% 4.8% 7.7% 18.4% 3.9% 0.0% 15.4% 13.9% Education 18.8% 40.3% 42.9% 38.5% 63.2% 36.8% 38.5% 61.5% 41.7% Global/regional integration 0.0% 1.4% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 2.8% Food security 0.0% 8.3% 4.8% 15.4% 5.3% 13.2% 0.0% 7.7% 11.1% Urban development 0.0% 0.0% 0.0% 7.7% 0.0% 3.9% 0.0% 0.0% 2.8% Natural resource management 12.5% 19.4% 4.8% 7.7% 26.3% 7.9% 7.7% 15.4% 13.9% *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2018: Mauritania A. General Issues facing Mauritania (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growt h and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Greater access to health and nutrition for citizens* 5.9% 14.9% 19.0% 16.7% 11.4% 20.3% 41.7% 7.7% 36.1% Better entrepreneurial opportunities 35.3% 13.4% 4.8% 0.0% 14.3% 13.0% 8.3% 23.1% 13.9% A growing middle class* 11.8% 17.9% 9.5% 0.0% 20.0% 7.2% 50.0% 23.1% 8.3% Better opportunity for the poor who live in rural 29.4% 19.4% 28.6% 8.3% 11.4% 24.6% 8.3% 0.0% 13.9% areas Better opportunity for the poor who live in urban 0.0% 10.4% 4.8% 8.3% 0.0% 7.2% 0.0% 0.0% 0.0% areas Consistent economic growth 23.5% 28.4% 9.5% 8.3% 25.7% 10.1% 16.7% 7.7% 11.1% More reliable social safety net 23.5% 10.4% 0.0% 16.7% 8.6% 4.3% 16.7% 0.0% 2.8% Greater access to micro-finance for the poor 11.8% 14.9% 33.3% 0.0% 20.0% 20.3% 8.3% 30.8% 36.1% Greater voice and participation for citizens to help 5.9% 1.5% 9.5% 8.3% 0.0% 8.7% 16.7% 7.7% 2.8% ensure greater accountability Education and training that better ensure job 41.2% 50.7% 52.4% 66.7% 48.6% 40.6% 33.3% 76.9% 38.9% opportunity Better quality public services 5.9% 4.5% 0.0% 8.3% 14.3% 14.5% 0.0% 7.7% 13.9% Better employment opportunities for young 0.0% 6.0% 23.8% 41.7% 11.4% 17.4% 0.0% 7.7% 11.1% people* Better employment opportunities for women 0.0% 1.5% 0.0% 8.3% 0.0% 4.3% 0.0% 0.0% 5.6% Better connectivity and access to ICT 0.0% 3.0% 0.0% 8.3% 8.6% 2.9% 0.0% 0.0% 0.0% Better connectivity for secondary/intermediate 0.0% 1.5% 4.8% 0.0% 2.9% 0.0% 0.0% 0.0% 2.8% cities Other 0.0% 1.5% 0.0% 0.0% 0.0% 2.9% 0.0% 7.7% 0.0% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the 16 5.87 2.28 73 6.48 2.29 18 6.11 2.72 12 5.08 2.57 37 4.92 2.15 72 4.39 2.90 12 4.50 2.50 14 4.36 1.65 34 4.97 2.76 World Bank Group in Mauritania?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in 15 7.07 2.12 66 6.97 1.97 15 7.67 2.23 9 6.00 2.69 31 5.77 2.32 57 5.77 3.15 11 3.82 2.23 10 4.90 2.02 24 6.29 2.12 Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to 17 6.82 2.53 65 7.02 2.10 16 7.12 2.63 7 6.86 1.35 27 6.19 2.32 57 6.60 2.90 12 5.25 2.96 9 6.00 2.24 28 7.04 2.19 help Mauritania solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 62 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectors do you believe the World Bank Group should focus most of its resources in Mauritania? (Choose no more than THREE) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Energy 11.8% 4.3% 4.8% 8.3% 2.9% 2.6% 7.7% 0.0% 2.7% Water and sanitation* 0.0% 14.5% 47.6% 8.3% 2.9% 11.8% 7.7% 15.4% 13.5% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 52.9% 34.8% 14.3% 16.7% 28.6% 43.4% 46.2% 38.5% 27.0% Health 11.8% 26.1% 14.3% 25.0% 28.6% 28.9% 30.8% 7.7% 24.3% Financial markets 0.0% 1.4% 4.8% 0.0% 2.9% 0.0% 0.0% 7.7% 0.0% Social protection* 29.4% 7.2% 4.8% 16.7% 0.0% 9.2% 15.4% 0.0% 5.4% Gender equity 0.0% 4.3% 0.0% 0.0% 2.9% 6.6% 0.0% 0.0% 5.4% Private sector development* 35.3% 13.0% 0.0% 16.7% 17.1% 5.3% 0.0% 7.7% 8.1% Education 52.9% 44.9% 47.6% 41.7% 57.1% 43.4% 53.8% 69.2% 59.5% Public sector governance/reform 23.5% 26.1% 4.8% 16.7% 17.1% 21.1% 38.5% 46.2% 27.0% Global/regional integration 0.0% 2.9% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% Food security 0.0% 14.5% 19.0% 8.3% 11.4% 17.1% 0.0% 0.0% 2.7% Urban development 5.9% 1.4% 0.0% 8.3% 2.9% 1.3% 0.0% 0.0% 5.4% Judiciary reform 11.8% 10.1% 4.8% 8.3% 25.7% 3.9% 15.4% 15.4% 13.5% Economic growth 11.8% 8.7% 4.8% 16.7% 17.1% 7.9% 7.7% 0.0% 16.2% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 10.1% 4.8% 8.3% 2.9% 7.9% 15.4% 0.0% 5.4% Access to land 0.0% 0.0% 4.8% 16.7% 0.0% 5.3% 0.0% 0.0% 2.7% Information and communications technology 5.9% 2.9% 0.0% 8.3% 5.7% 2.6% 7.7% 0.0% 0.0% Transport 0.0% 8.7% 14.3% 25.0% 5.7% 2.6% 0.0% 7.7% 5.4% Agriculture and rural development* 17.6% 29.0% 57.1% 8.3% 11.4% 28.9% 30.8% 30.8% 35.1% Trade and exports 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 4.8% 8.3% 0.0% 1.3% 0.0% 0.0% 0.0% Natural resource management* 0.0% 7.2% 9.5% 0.0% 25.7% 7.9% 0.0% 30.8% 10.8% Climate change 0.0% 1.4% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% 2.7% Poverty reduction 11.8% 14.5% 28.6% 8.3% 5.7% 17.1% 15.4% 15.4% 10.8% Anti corruption 11.8% 7.2% 0.0% 16.7% 17.1% 7.9% 7.7% 7.7% 13.5% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Office of the Employee of a Bilateral/ Private Sector/ Academia/ Greatest Value President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Bringing together different groups of stakeholders 12.5% 4.4% 6.3% 0.0% 3.1% 8.7% 18.2% 0.0% 2.9% Capacity development related to World Bank Group 25.0% 19.1% 43.8% 25.0% 18.8% 34.8% 18.2% 16.7% 31.4% supported projects Technical assistance 18.8% 17.6% 12.5% 8.3% 25.0% 8.7% 18.2% 0.0% 2.9% Policy advice, studies, analyses 12.5% 8.8% 0.0% 0.0% 12.5% 1.4% 0.0% 16.7% 8.6% Financial resources 12.5% 22.1% 25.0% 41.7% 9.4% 18.8% 18.2% 41.7% 22.9% Data and statistics 0.0% 2.9% 0.0% 0.0% 12.5% 5.8% 0.0% 8.3% 2.9% Promoting knowledge sharing 6.3% 5.9% 0.0% 0.0% 6.3% 2.9% 0.0% 0.0% 2.9% Implementation support 0.0% 4.4% 0.0% 8.3% 3.1% 1.4% 9.1% 0.0% 14.3% Mobilizing third party financial resources 6.3% 7.4% 6.3% 16.7% 6.3% 11.6% 9.1% 8.3% 11.4% Donor coordination 6.3% 4.4% 6.3% 0.0% 0.0% 2.9% 9.1% 8.3% 0.0% Other 0.0% 2.9% 0.0% 0.0% 3.1% 2.9% 0.0% 0.0% 0.0% Office of the Employee of a Bilateral/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Bringing together different groups of stakeholders 0.0% 2.9% 13.3% 0.0% 3.3% 8.7% 0.0% 0.0% 2.9% Capacity development related to World Bank Group 12.5% 16.2% 0.0% 20.0% 16.7% 18.8% 9.1% 8.3% 14.7% supported projects Technical assistance 12.5% 10.3% 0.0% 20.0% 6.7% 8.7% 9.1% 16.7% 11.8% Policy advice, studies, analyses 18.8% 14.7% 0.0% 20.0% 6.7% 17.4% 18.2% 16.7% 20.6% Financial resources 12.5% 13.2% 26.7% 20.0% 23.3% 4.3% 0.0% 8.3% 5.9% Data and statistics 0.0% 1.5% 0.0% 20.0% 16.7% 8.7% 0.0% 8.3% 8.8% Promoting knowledge sharing 12.5% 2.9% 13.3% 0.0% 3.3% 4.3% 18.2% 0.0% 2.9% Implementation support 12.5% 25.0% 33.3% 0.0% 10.0% 13.0% 27.3% 8.3% 17.6% Mobilizing third party financial resources 12.5% 5.9% 0.0% 0.0% 13.3% 8.7% 18.2% 0.0% 2.9% Donor coordination* 6.3% 4.4% 13.3% 0.0% 0.0% 5.8% 0.0% 33.3% 8.8% Other 0.0% 2.9% 0.0% 0.0% 0.0% 1.4% 0.0% 0.0% 2.9% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Not willing to honestly criticize policies and reform 5.9% 23.2% 18.8% 33.3% 18.9% 26.3% 91.7% 28.6% 23.7% efforts in the country* Staff too inaccessible 5.9% 2.9% 0.0% 0.0% 5.4% 11.8% 0.0% 0.0% 13.2% Not collaborating enough with private sector* 11.8% 4.3% 12.5% 0.0% 29.7% 3.9% 8.3% 14.3% 13.2% Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN 0.0% 4.3% 0.0% 16.7% 0.0% 3.9% 0.0% 0.0% 0.0% agencies Not aligned with country priorities 5.9% 13.0% 31.3% 0.0% 5.4% 7.9% 8.3% 28.6% 13.2% Not adequately sensitive to political/social realities 23.5% 17.4% 25.0% 8.3% 18.9% 14.5% 33.3% 7.1% 26.3% in Mauritania Too influenced by developed countries 23.5% 5.8% 18.8% 8.3% 10.8% 10.5% 8.3% 0.0% 2.6% World Bank Group’s processes too slow* 17.6% 29.0% 25.0% 8.3% 8.1% 2.6% 8.3% 28.6% 13.2% World Bank Group’s processes too complex 17.6% 21.7% 25.0% 16.7% 10.8% 9.2% 0.0% 21.4% 13.2% Not exploring alternative policy options 5.9% 1.4% 0.0% 8.3% 0.0% 2.6% 0.0% 0.0% 0.0% Not sufficiently focused on results 5.9% 14.5% 6.3% 16.7% 10.8% 3.9% 8.3% 7.1% 10.5% Not in it for the long term 17.6% 4.3% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% 5.3% Its advice and strategies do not lend themselves to 0.0% 8.7% 6.3% 0.0% 2.7% 1.3% 0.0% 7.1% 7.9% practical problem solving Not collaborating enough with civil society* 5.9% 2.9% 6.3% 8.3% 8.1% 47.4% 25.0% 0.0% 18.4% Not enough public disclosure of its work 0.0% 13.0% 6.3% 16.7% 13.5% 15.8% 0.0% 14.3% 10.5% Arrogant in its approach 0.0% 0.0% 6.3% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% Inadequate World Bank Group’s staffing in 23.5% 13.0% 0.0% 8.3% 5.4% 2.6% 0.0% 7.1% 7.9% Mauritania The credibility of its knowledge/data 0.0% 0.0% 0.0% 8.3% 2.7% 0.0% 8.3% 0.0% 2.6% Other 0.0% 2.9% 0.0% 8.3% 13.5% 5.3% 0.0% 7.1% 0.0% Don’t know 5.9% 4.3% 6.3% 16.7% 16.2% 6.6% 0.0% 7.1% 7.9% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania?* (Select only ONE response) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other To a fully sufficient degree 11.8% 9.9% 4.8% 8.3% 8.1% 7.7% 0.0% 7.1% 5.6% To a somewhat sufficient degree 35.3% 46.5% 57.1% 33.3% 24.3% 17.9% 15.4% 7.1% 16.7% To a somewhat insufficient degree 41.2% 29.6% 33.3% 25.0% 35.1% 29.5% 23.1% 42.9% 36.1% To a very insufficient degree 11.8% 8.5% 4.8% 25.0% 16.2% 29.5% 53.8% 35.7% 19.4% Don’t know 0.0% 5.6% 0.0% 8.3% 16.2% 15.4% 7.7% 7.1% 22.2% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Mauritania Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing 8 6.63 2.62 54 6.96 2.33 13 5.85 3.41 6 5.67 0.82 17 6.76 2.70 33 5.18 2.77 7 5.00 3.11 6 6.67 2.42 19 7.05 2.68 Development Policy Financing* 9 7.44 1.51 49 7.31 1.95 7 4.86 2.12 7 5.57 1.51 14 6.07 2.79 31 5.13 3.12 6 5.83 3.06 5 5.60 2.97 21 6.95 2.16 Trust funds and grants* 7 8.00 2.00 38 7.24 2.15 8 5.13 1.96 6 5.83 1.47 14 5.93 2.95 25 5.68 3.01 4 3.75 3.40 5 5.60 3.36 12 7.08 2.19 MIGA Guarantees 3 5.00 3.61 16 5.44 1.90 4 6.00 1.15 2 6.00 0.00 12 5.92 2.64 7 3.57 1.99 4 4.75 4.35 2 7.50 3.54 6 6.50 3.15 IFC Investment Services* 3 4.33 2.52 22 6.18 2.13 6 6.33 1.97 3 5.00 1.00 14 6.43 2.98 15 3.60 1.76 5 3.00 2.55 2 5.00 0.00 6 6.50 2.81 IFC Advisory Services 3 5.33 1.53 20 6.45 2.28 7 5.71 1.98 3 5.33 0.58 13 5.38 3.07 15 4.47 2.75 5 3.00 2.45 4 6.50 2.65 7 6.29 2.63 *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Beneficiaries 41.2% 48.6% 38.1% 18.2% 37.1% 38.2% 41.7% 53.8% 45.7% Youth/university groups 23.5% 11.1% 23.8% 27.3% 20.0% 21.1% 8.3% 7.7% 11.4% Private sector* 52.9% 34.7% 14.3% 9.1% 57.1% 9.2% 16.7% 15.4% 31.4% Local government* 23.5% 33.3% 52.4% 18.2% 14.3% 21.1% 0.0% 30.8% 42.9% Donor community* 5.9% 8.3% 9.5% 45.5% 5.7% 1.3% 0.0% 0.0% 0.0% NGOs/Community Based Organizations* 11.8% 16.7% 38.1% 45.5% 14.3% 65.8% 33.3% 7.7% 22.9% Academia/think tanks/research institutes* 23.5% 23.6% 4.8% 18.2% 25.7% 19.7% 8.3% 76.9% 8.6% Parliament 0.0% 2.8% 0.0% 0.0% 0.0% 7.9% 0.0% 0.0% 11.4% Foundations 5.9% 5.6% 4.8% 0.0% 2.9% 1.3% 0.0% 0.0% 5.7% Media* 5.9% 5.6% 14.3% 0.0% 5.7% 2.6% 91.7% 0.0% 5.7% Other 0.0% 2.8% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% Don’t know 0.0% 1.4% 0.0% 9.1% 5.7% 2.6% 0.0% 0.0% 5.7% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in 14 7.43 1.99 67 7.81 2.17 16 7.38 2.96 11 6.09 2.07 31 6.16 2.57 62 6.32 2.91 11 4.73 2.28 12 5.33 2.02 25 6.60 2.24 Mauritania* The World Bank Group’s work is aligned with what I consider the development 14 7.29 2.16 62 6.87 2.18 18 7.50 3.03 10 5.80 1.93 31 5.81 2.52 53 5.79 3.12 10 4.70 3.02 11 4.45 2.34 19 6.11 1.91 priorities for Mauritania* *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 9 6.78 1.72 51 6.22 2.21 14 5.57 2.85 10 5.90 1.66 23 5.70 2.03 41 5.02 2.74 10 5.20 2.70 11 4.45 1.37 18 5.44 2.38 Flexibility (in terms of the institution’s 9 6.11 2.32 53 5.57 2.32 11 4.36 2.38 8 5.13 1.73 18 5.39 1.97 36 4.58 2.97 8 4.00 1.41 8 4.75 2.05 18 5.50 1.69 products and services) Flexibility (in terms of changing country 9 6.44 1.51 49 5.76 2.11 12 4.58 2.54 9 5.56 2.01 18 5.22 1.83 35 4.89 2.62 9 4.56 1.94 9 4.78 1.64 18 6.11 1.32 circumstances) Being inclusive 8 6.25 1.75 38 6.42 2.01 12 4.42 2.07 7 5.71 1.60 20 5.95 2.54 32 4.94 2.78 7 4.29 2.14 6 5.83 2.56 14 6.43 1.91 Openness (sharing data and other 10 6.20 1.93 53 6.94 2.10 13 5.69 2.84 9 6.00 1.73 23 6.83 2.53 41 5.76 2.90 9 4.11 2.20 9 6.00 1.94 21 6.81 2.02 information)* Collaboration with the Government 12 7.75 1.60 65 7.71 1.77 16 7.13 2.58 10 6.70 1.57 24 7.17 2.06 50 7.64 2.48 11 7.45 2.07 12 6.75 1.82 23 7.70 1.87 The speed in which it gets things 11 6.27 1.68 61 6.00 2.23 16 6.06 3.13 9 4.56 1.81 24 5.75 2.05 42 5.02 2.83 10 4.20 2.15 7 5.57 1.81 21 6.29 2.65 accomplished on the ground Helping to bring discipline/effective supervision to implementation of 11 7.09 2.02 59 6.85 2.11 15 6.33 3.15 9 5.33 1.80 24 6.42 2.72 44 5.09 2.97 10 5.00 1.83 9 6.11 2.09 24 6.96 2.20 investment projects* Collaboration with civil society* 10 6.90 1.85 48 6.02 2.04 14 5.86 3.25 7 5.43 1.90 23 5.48 2.48 52 4.48 2.81 11 3.18 1.33 9 4.67 1.87 19 5.37 2.56 Staff accessibility* 11 6.45 2.34 57 6.74 2.55 13 5.46 2.85 9 6.78 2.17 23 6.30 2.69 46 4.17 2.96 11 3.64 2.54 9 5.22 1.99 23 5.43 2.50 Collaboration with other donors and 9 7.33 2.18 43 6.81 2.11 14 6.93 2.97 10 6.80 1.75 17 6.12 2.23 29 6.62 2.66 10 5.90 2.02 7 6.71 1.70 14 8.36 1.45 development partners Collaboration with the private sector 8 6.00 1.77 38 5.68 1.80 13 4.62 2.93 6 5.50 1.87 25 5.32 2.48 28 5.29 2.52 10 3.90 2.02 10 4.60 2.59 16 4.81 2.07 Straightforwardness and honesty* 10 7.20 1.55 49 7.16 2.08 16 7.19 2.79 9 6.11 1.96 24 6.67 2.73 35 5.29 3.15 9 5.33 2.55 8 6.50 1.85 18 7.83 2.31 Treating clients and stakeholders in 11 7.18 1.89 52 7.38 1.98 16 6.88 3.07 7 5.86 2.34 23 6.52 2.69 31 6.10 3.17 8 6.38 2.50 7 6.57 1.27 16 8.25 2.05 Mauritania with respect Being a long-term partner 12 7.67 1.50 57 7.89 2.27 14 7.36 2.76 8 7.25 1.83 26 7.85 2.22 44 7.39 2.63 11 7.18 2.48 12 7.42 1.73 20 8.75 1.25 *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other The World Bank Group does not provide the government with consistent support throughout 12.5% 14.5% 9.5% 11.1% 9.4% 5.4% 0.0% 0.0% 8.1% the reform effort Political pressures and obstacles 12.5% 30.4% 33.3% 22.2% 28.1% 29.7% 54.5% 30.8% 43.2% Reforms are not well thought out in light of country 62.5% 37.7% 38.1% 33.3% 9.4% 21.6% 9.1% 38.5% 27.0% challenges* Poor coordination within the Government 0.0% 24.6% 19.0% 22.2% 18.8% 14.9% 27.3% 7.7% 29.7% There is an inadequate level of private sector 25.0% 8.7% 0.0% 0.0% 18.8% 6.8% 9.1% 7.7% 5.4% participation and support Poor donor coordination 6.3% 10.1% 9.5% 11.1% 0.0% 6.8% 0.0% 7.7% 2.7% The World Bank Group is not sensitive enough to 25.0% 21.7% 42.9% 33.3% 15.6% 18.9% 36.4% 15.4% 18.9% political/social realities on the ground Lack of/inadequate levels of capacity in 12.5% 10.1% 0.0% 11.1% 12.5% 14.9% 36.4% 23.1% 16.2% Government There is not an adequate level of citizen/civil 12.5% 17.4% 38.1% 11.1% 37.5% 43.2% 9.1% 23.1% 16.2% society participation* Corruption 12.5% 4.3% 4.8% 0.0% 21.9% 17.6% 18.2% 23.1% 18.9% Poor coordination within the World Bank Group 0.0% 5.8% 0.0% 11.1% 0.0% 2.7% 0.0% 7.7% 5.4% Other 0.0% 4.3% 0.0% 11.1% 6.3% 6.8% 0.0% 0.0% 2.7% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results In Mauritania, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender 10 6.20 2.74 58 6.50 1.88 15 7.07 2.74 6 5.33 1.63 25 5.56 2.52 47 5.38 2.59 9 5.67 2.12 9 5.78 2.22 20 6.75 2.55 The impact of climate change 10 7.00 1.89 46 5.74 2.21 13 4.08 2.78 6 4.33 1.97 20 5.40 2.41 44 5.48 2.70 9 5.56 2.13 7 4.14 2.19 15 5.53 2.92 How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection* 8 7.63 2.00 45 6.11 1.85 10 6.00 3.20 8 6.75 1.83 16 6.25 2.91 43 5.16 2.62 9 4.22 1.99 9 4.56 2.35 15 6.13 2.90 Gender equity 6 6.33 2.50 45 6.02 1.85 13 6.38 3.01 5 5.80 1.30 21 5.24 2.72 42 5.90 2.89 10 4.40 2.32 9 5.67 2.45 15 5.73 2.74 Private sector development 11 5.18 2.60 41 5.34 1.97 9 3.56 2.79 5 5.80 2.05 24 5.33 1.93 30 5.77 2.57 9 4.11 2.20 7 4.57 2.51 20 5.20 1.94 Education 11 5.91 2.12 59 6.42 1.97 15 6.53 2.97 5 6.60 2.19 24 6.00 2.34 48 5.69 2.88 10 5.70 2.63 8 5.00 2.33 27 6.04 2.71 Public sector governance/reform* 11 6.55 1.21 58 6.67 1.71 13 6.08 2.72 6 5.83 0.98 22 5.32 1.78 38 5.32 2.92 11 5.55 2.11 10 4.40 2.63 26 6.46 2.80 Global/regional integration 7 5.29 2.06 37 5.78 2.12 7 3.86 2.91 5 5.80 2.17 15 5.87 2.42 31 5.13 2.59 9 5.22 2.33 9 5.78 1.72 17 5.00 2.50 Food security 8 5.88 2.42 40 5.55 1.77 13 5.85 3.26 6 4.83 2.48 16 5.63 1.75 42 5.29 2.84 11 4.91 2.63 8 4.38 2.20 19 5.42 2.32 Urban development 7 5.43 1.51 46 5.83 1.77 9 4.33 3.08 4 6.00 2.58 16 5.50 2.00 39 5.21 2.67 9 4.56 1.88 9 5.33 2.55 15 5.27 2.58 Energy 8 6.25 1.16 43 5.77 1.90 14 4.71 2.70 4 6.25 1.26 21 5.38 1.99 32 5.16 2.67 10 5.40 1.84 8 6.25 2.12 16 5.50 2.56 Water and sanitation 7 6.29 1.11 39 5.13 2.07 16 5.37 3.03 4 4.50 1.29 24 5.63 2.22 33 5.33 2.84 10 5.50 2.12 8 4.25 2.76 16 5.75 2.14 Pollution 4 5.75 1.50 36 4.61 2.11 12 4.58 2.87 5 4.00 1.73 18 4.50 2.04 29 3.76 2.67 9 3.44 1.01 7 3.71 2.14 12 4.50 2.28 Job creation/employment 9 5.56 2.30 47 5.17 1.87 12 3.92 2.47 5 5.80 2.17 23 4.39 1.97 37 4.51 3.01 11 3.73 1.62 9 3.44 2.35 21 4.71 2.59 Health 10 5.80 2.10 56 6.18 1.87 15 5.33 3.31 7 5.00 1.73 24 5.08 2.26 35 5.00 3.18 10 5.20 2.25 8 5.13 2.95 24 6.67 2.26 Financial markets 3 5.67 1.53 31 5.00 2.29 9 4.67 3.43 3 4.67 1.15 18 4.33 1.94 24 4.71 2.88 10 4.20 1.99 7 4.57 3.31 15 4.07 2.46 Agriculture and rural development 10 5.50 2.64 48 6.23 1.84 15 4.80 3.21 5 6.00 2.92 21 5.95 1.80 39 5.03 2.99 11 5.36 2.25 8 5.00 2.83 23 6.78 2.54 Trade and exports 4 5.50 1.91 27 5.33 1.94 9 3.89 2.89 4 5.00 2.45 17 4.59 1.87 24 4.62 3.02 9 4.56 1.33 9 5.33 1.73 11 4.82 2.23 Natural resource management 8 4.75 2.43 47 5.96 1.86 10 4.80 2.78 6 4.50 2.43 21 5.48 2.20 35 4.77 3.04 11 4.73 2.65 8 4.50 2.14 18 5.72 2.32 Climate change 4 5.00 1.63 38 5.21 2.21 11 4.91 2.98 6 4.00 1.67 14 4.36 1.91 33 5.21 2.80 10 4.70 2.45 10 4.10 2.42 13 5.15 3.11 Poverty reduction 10 5.60 2.41 56 6.14 1.77 15 5.93 3.26 7 6.43 1.99 24 5.46 2.30 46 5.52 3.00 11 5.18 2.09 10 5.00 2.49 26 6.15 2.57 Anti corruption 9 5.33 3.28 42 5.26 2.04 10 3.20 1.99 6 4.17 2.23 19 3.53 1.90 36 5.28 3.25 11 4.00 2.10 8 3.50 2.27 23 4.35 2.60 Judiciary reform 7 4.71 2.75 34 5.26 1.85 8 3.75 2.92 4 5.25 2.06 16 4.25 2.29 30 4.47 3.27 10 5.20 2.04 7 5.00 2.65 17 4.59 2.37 Economic growth 9 6.33 1.12 44 6.16 1.80 13 4.69 3.43 7 6.57 1.81 20 5.60 1.90 37 5.73 2.92 11 5.09 2.07 8 4.88 2.23 21 6.19 2.52 Disaster risk management 4 4.75 1.71 32 5.06 2.02 10 3.80 2.97 5 4.20 2.17 12 4.67 2.27 30 4.77 2.91 8 4.12 2.17 8 4.25 2.31 12 4.92 3.34 Equality of opportunity 5 5.60 2.41 42 5.38 2.40 11 4.18 3.19 3 5.00 3.46 20 4.55 2.39 36 4.81 3.06 9 3.89 2.57 10 4.40 2.50 15 4.13 2.80 Information and communications 7 5.43 2.07 44 6.11 2.03 11 5.18 3.49 4 5.75 2.06 19 5.63 1.83 36 5.36 2.88 9 4.78 1.86 7 4.14 2.91 20 5.65 2.80 technology *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 15 5.87 2.20 66 6.74 1.69 15 7.13 2.29 6 6.33 1.97 28 5.79 2.01 54 5.67 2.73 10 5.40 2.27 11 4.45 2.11 26 6.15 2.24 development results in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial 14 6.29 1.82 64 6.16 2.08 12 6.25 3.05 7 6.00 1.83 29 5.52 2.23 48 5.08 3.00 11 5.00 2.61 10 4.60 2.46 23 6.00 1.83 instruments meet the needs of Mauritania The World Bank Group meets Mauritania’s needs for knowledge 14 5.07 2.27 64 5.78 2.08 15 6.00 3.02 6 6.67 2.25 28 5.11 2.38 48 5.40 2.94 12 6.25 2.22 11 4.73 2.65 24 6.33 2.39 services Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group help Mauritania to mobilize finance 12 4.75 2.63 48 5.10 2.17 12 6.92 3.37 3 5.33 2.08 26 5.15 2.39 38 5.03 2.93 11 5.09 2.39 8 4.63 3.02 20 5.80 2.46 for development from private sector sources? (1-Not effectively at all, 10-Very effectively) As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Mauritania?* (Select only ONE response) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Very familiar 0.0% 5.6% 15.0% 0.0% 0.0% 2.8% 0.0% 0.0% 2.6% Somewhat familiar 14.3% 13.9% 30.0% 30.0% 5.9% 8.3% 15.4% 0.0% 7.9% Somewhat unfamiliar 14.3% 22.2% 10.0% 10.0% 8.8% 20.8% 38.5% 21.4% 18.4% Very unfamiliar 14.3% 31.9% 10.0% 40.0% 41.2% 25.0% 38.5% 21.4% 31.6% Don’t know 57.1% 26.4% 35.0% 20.0% 44.1% 43.1% 7.7% 57.1% 39.5% *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How effectively does the World Bank Group support Mauritania’s efforts … ? (1-Not effectively at all, 10-Very effectively) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To build stronger domestic resource 15 5.60 3.27 70 7.41 2.59 17 6.41 3.16 10 8.90 2.96 33 7.00 3.40 70 8.00 3.77 13 6.62 2.90 14 7.57 3.84 34 7.03 3.23 mobilization systems in the Government To develop better and stronger data collection/analytics systems within the 9 5.11 2.57 54 5.89 1.86 13 5.69 2.78 6 6.50 1.64 21 5.19 2.34 39 5.31 2.83 10 5.70 2.36 10 4.60 2.17 22 6.50 2.35 Government To strengthen the country’s crisis 10 5.60 2.41 46 5.35 1.82 15 6.20 3.08 5 4.60 2.41 23 5.09 2.15 40 5.43 3.00 12 5.33 2.71 8 4.00 2.62 18 6.17 2.77 preparedness 71 World Bank Group Country Opinion Survey 2018: Mauritania D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Weekly 12.5% 13.9% 10.5% 11.1% 0.0% 8.5% 33.3% 7.1% 2.9% Monthly 12.5% 23.6% 10.5% 44.4% 18.2% 15.5% 16.7% 0.0% 8.6% A few times a year 43.8% 36.1% 21.1% 22.2% 36.4% 28.2% 33.3% 64.3% 28.6% Rarely 25.0% 20.8% 47.4% 22.2% 39.4% 31.0% 16.7% 21.4% 34.3% Never 6.3% 5.6% 10.5% 0.0% 6.1% 16.9% 0.0% 7.1% 25.7% *Significantly different between stakeholder groups In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 13 7.08 1.93 51 7.16 1.87 12 5.92 2.87 7 7.29 1.89 24 6.33 2.78 46 6.52 2.47 10 5.20 2.86 12 5.92 1.83 24 7.29 2.26 Include appropriate level of stakeholder 12 6.42 2.02 46 6.37 2.08 10 4.90 3.25 7 7.14 2.12 21 5.52 2.32 44 5.07 2.85 7 5.43 2.82 9 5.11 2.26 20 7.10 2.36 involvement during preparation* Lead to practical solutions 10 6.70 2.11 48 5.92 2.06 14 6.36 2.87 7 5.57 1.40 23 5.57 2.35 44 5.34 3.03 8 4.00 2.20 9 4.78 2.11 26 6.69 2.40 Are accessible (well written and easy to 12 6.25 2.01 54 6.11 2.09 11 6.45 3.14 6 5.83 3.37 24 6.46 2.48 46 5.35 3.03 10 4.30 2.36 11 5.73 2.15 25 6.84 2.29 understand) Are source of relevant information on 10 6.90 1.85 52 7.00 2.03 10 6.10 2.96 7 6.14 3.08 25 6.84 2.53 47 6.45 2.66 10 6.30 2.98 12 7.00 1.48 25 7.68 1.82 global good practices Are adequately disseminated 11 6.82 2.14 51 5.96 2.39 12 5.67 3.23 7 5.29 2.98 24 5.88 2.69 44 5.20 2.72 11 4.18 2.71 9 5.22 2.11 23 6.39 2.54 Are translated enough into local 8 3.38 2.07 50 3.90 2.48 14 4.71 2.92 4 4.25 1.50 19 3.47 2.17 39 3.26 2.74 10 2.80 2.74 11 3.45 1.21 21 4.38 3.31 language Are adaptable to Mauritania’s specific development challenges and country 10 6.30 2.16 52 6.31 1.87 13 5.54 3.15 7 6.29 2.29 26 5.73 2.49 48 5.85 3.01 10 5.10 2.64 10 5.30 2.26 26 7.04 2.36 circumstances *Significantly different between stakeholder groups Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's 15 7.13 1.88 60 7.00 1.71 16 7.19 2.83 7 6.86 1.86 27 6.26 2.68 56 6.32 2.86 11 6.55 2.21 10 5.30 2.75 27 7.15 2.35 knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's 14 7.07 2.59 59 7.36 1.62 16 6.25 3.15 7 7.29 1.60 27 6.85 2.48 59 6.54 2.81 11 6.64 2.11 12 5.67 2.23 26 7.35 1.96 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 72 World Bank Group Country Opinion Survey 2018: Mauritania E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 14 5.50 2.88 62 5.65 2.58 16 4.38 2.75 5 5.40 3.05 20 5.10 2.81 37 4.16 2.92 11 3.91 2.02 7 4.71 2.21 21 4.90 2.95 promptly The World Bank Group effectively monitors and evaluates the projects and 14 7.36 2.21 67 6.76 2.02 16 6.06 3.32 8 6.25 2.12 25 6.44 2.45 51 6.27 3.05 12 5.25 2.26 10 5.60 2.67 28 7.43 2.43 programs it supports The World Bank Group’s approvals and 14 6.29 2.84 66 5.62 2.33 16 5.06 3.17 4 5.25 0.96 22 5.45 2.32 35 5.86 2.94 11 4.00 1.79 8 5.50 1.77 23 5.70 2.79 reviews are done in a timely fashion The World Bank Group’s “Safeguard 10 6.40 2.46 48 6.23 1.88 14 6.50 3.11 3 7.67 2.08 22 6.36 2.15 32 5.78 2.81 8 5.00 1.41 6 5.33 2.50 15 6.60 2.16 Policy” requirements are reasonable The World Bank Group’s conditions on 10 7.50 1.78 47 6.21 2.27 12 6.83 2.66 5 6.00 2.65 18 6.00 2.50 30 4.73 3.15 11 5.27 2.00 6 4.50 3.08 21 5.62 2.64 its lending are reasonable The World Bank Group takes decisions 13 5.54 2.70 57 5.58 2.16 12 5.42 3.03 7 6.86 1.95 21 5.14 2.33 37 4.89 2.91 10 3.90 2.28 8 4.50 2.39 20 4.80 2.71 quickly in Mauritania Working with the World Bank Group increases Mauritania’s institutional 12 7.00 2.56 68 7.12 1.77 13 7.69 2.02 7 6.86 1.77 28 6.25 2.47 51 6.31 3.04 12 5.58 2.19 10 6.30 2.26 27 7.59 2.45 capacity Where country systems are adequate, the World Bank Group makes 13 6.92 2.60 61 7.07 2.17 13 7.15 2.70 5 6.80 1.79 22 7.18 2.95 36 6.22 3.06 10 5.80 1.93 8 7.25 1.49 20 7.60 2.35 appropriate use of them 73 World Bank Group Country Opinion Survey 2018: Mauritania F. The Future Role of the World Bank Group in Mauritania Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Offer more innovative knowledge services 6.7% 11.4% 25.0% 0.0% 6.9% 15.1% 8.3% 15.4% 13.5% Collaborate more effectively with Government 20.0% 20.0% 50.0% 0.0% 10.3% 12.3% 8.3% 23.1% 29.7% clients* Work faster 26.7% 14.3% 20.0% 11.1% 10.3% 5.5% 0.0% 0.0% 10.8% Reduce the complexity of obtaining World Bank 13.3% 21.4% 15.0% 33.3% 13.8% 15.1% 8.3% 7.7% 21.6% Group financing Help to bring discipline/effective supervision to 13.3% 8.6% 10.0% 11.1% 17.2% 12.3% 33.3% 23.1% 13.5% implementation of World Bank Group projects Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN 0.0% 5.7% 10.0% 33.3% 3.4% 6.8% 0.0% 7.7% 0.0% agencies* Offer more innovative financial products 0.0% 4.3% 5.0% 0.0% 0.0% 5.5% 8.3% 7.7% 2.7% Ensure greater selectivity in its work 6.7% 10.0% 5.0% 0.0% 6.9% 8.2% 8.3% 0.0% 5.4% Provide more adequate data/knowledge/statistics/figures on Mauritania’s 0.0% 8.6% 0.0% 22.2% 13.8% 0.0% 8.3% 7.7% 5.4% economy* Improve the competitiveness of its financing 0.0% 2.9% 5.0% 11.1% 0.0% 1.4% 0.0% 0.0% 2.7% compared to markets Work more with civil society and beneficiary 0.0% 15.7% 50.0% 22.2% 13.8% 74.0% 75.0% 15.4% 35.1% representatives* Increase the level of capacity development in the 33.3% 35.7% 5.0% 22.2% 20.7% 17.8% 16.7% 23.1% 16.2% country Leverage the private sector more* 40.0% 20.0% 0.0% 0.0% 44.8% 5.5% 16.7% 15.4% 13.5% Improve the quality of its experts as related to 6.7% 11.4% 0.0% 0.0% 0.0% 6.8% 0.0% 23.1% 10.8% Mauritania’s specific challenges Work more with private sector* 13.3% 4.3% 0.0% 11.1% 27.6% 5.5% 0.0% 15.4% 13.5% Other 6.7% 2.9% 0.0% 0.0% 6.9% 4.1% 0.0% 15.4% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Financial services 31.3% 23.5% 42.1% 10.0% 24.2% 25.0% 27.3% 7.7% 37.8% Knowledge products 12.5% 23.5% 5.3% 10.0% 27.3% 23.6% 9.1% 38.5% 16.2% Convening services 12.5% 8.8% 15.8% 0.0% 12.1% 19.4% 9.1% 0.0% 16.2% None of the above 0.0% 1.5% 0.0% 0.0% 3.0% 4.2% 9.1% 0.0% 2.7% The combination is appropriate for Mauritania 37.5% 38.2% 26.3% 40.0% 21.2% 20.8% 18.2% 23.1% 21.6% Don't know 6.3% 4.4% 10.5% 40.0% 12.1% 6.9% 27.3% 30.8% 5.4% 74 World Bank Group Country Opinion Survey 2018: Mauritania F. The Future Role of the World Bank Group in Mauritania (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Mauritania? (Choose no more than THREE) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Social cohesion* 18.8% 17.9% 44.4% 12.5% 20.0% 44.9% 53.8% 21.4% 11.1% Public financial management 43.8% 40.3% 44.4% 25.0% 56.7% 26.1% 61.5% 35.7% 44.4% Reducing gender based violence 12.5% 1.5% 0.0% 0.0% 0.0% 7.2% 7.7% 0.0% 5.6% Crisis preparedness 6.3% 7.5% 0.0% 0.0% 10.0% 8.7% 0.0% 0.0% 11.1% Crisis response 0.0% 9.0% 16.7% 12.5% 6.7% 8.7% 7.7% 0.0% 5.6% Access to justice systems* 18.8% 14.9% 5.6% 25.0% 16.7% 10.1% 53.8% 28.6% 16.7% Security mechanisms 6.3% 1.5% 0.0% 0.0% 3.3% 1.4% 0.0% 0.0% 2.8% Conflict resolution mechanisms 0.0% 3.0% 0.0% 0.0% 3.3% 2.9% 7.7% 0.0% 5.6% Support domestic resource mobilization* 43.8% 11.9% 33.3% 37.5% 23.3% 10.1% 15.4% 21.4% 22.2% Access to basic services 31.3% 52.2% 33.3% 25.0% 36.7% 37.7% 30.8% 57.1% 52.8% Capacity of state institutions 25.0% 22.4% 16.7% 62.5% 16.7% 14.5% 15.4% 21.4% 19.4% Jobs 31.3% 46.3% 27.8% 25.0% 46.7% 36.2% 7.7% 42.9% 38.9% Improving livelihoods 0.0% 13.4% 16.7% 12.5% 6.7% 7.2% 0.0% 14.3% 11.1% Food security 0.0% 17.9% 16.7% 12.5% 16.7% 30.4% 0.0% 14.3% 27.8% Social safety nets 37.5% 20.9% 5.6% 37.5% 10.0% 13.0% 7.7% 7.1% 11.1% Stimulating dialogue to promote peace and stability 18.8% 14.9% 27.8% 0.0% 16.7% 31.9% 30.8% 28.6% 8.3% *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in Mauritania? (Choose no more than THREE) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Social cohesion 33.3% 34.9% 6.7% 25.0% 26.9% 33.3% 0.0% 7.7% 35.3% Public financial management 41.7% 22.2% 13.3% 0.0% 11.5% 19.0% 9.1% 30.8% 14.7% Reducing gender based violence 8.3% 12.7% 33.3% 12.5% 7.7% 9.5% 0.0% 15.4% 11.8% Crisis preparedness 0.0% 14.3% 6.7% 25.0% 0.0% 14.3% 18.2% 7.7% 11.8% Crisis response 41.7% 15.9% 20.0% 12.5% 7.7% 25.4% 27.3% 15.4% 17.6% Access to justice systems 16.7% 19.0% 26.7% 0.0% 7.7% 14.3% 18.2% 15.4% 32.4% Security mechanisms 0.0% 14.3% 26.7% 37.5% 26.9% 20.6% 18.2% 0.0% 5.9% Conflict resolution mechanisms 8.3% 14.3% 13.3% 0.0% 0.0% 11.1% 18.2% 15.4% 5.9% Support domestic resource mobilization 16.7% 11.1% 6.7% 37.5% 23.1% 20.6% 18.2% 0.0% 11.8% Access to basic services 41.7% 23.8% 33.3% 37.5% 26.9% 22.2% 45.5% 23.1% 41.2% Capacity of state institutions 0.0% 3.2% 13.3% 12.5% 11.5% 11.1% 9.1% 30.8% 5.9% Jobs* 16.7% 17.5% 13.3% 25.0% 46.2% 19.0% 36.4% 30.8% 8.8% Improving livelihoods 16.7% 14.3% 6.7% 0.0% 3.8% 15.9% 9.1% 7.7% 23.5% Food security 50.0% 50.8% 66.7% 25.0% 42.3% 33.3% 45.5% 61.5% 32.4% Social safety nets 0.0% 7.9% 0.0% 25.0% 23.1% 7.9% 18.2% 7.7% 11.8% Stimulating dialogue to promote peace and stability 8.3% 17.5% 6.7% 25.0% 23.1% 20.6% 9.1% 23.1% 23.5% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2018: Mauritania G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Local radio* 0.0% 10.3% 44.4% 0.0% 0.0% 13.5% 8.3% 7.1% 13.5% International radio 12.5% 14.7% 22.2% 0.0% 6.3% 20.3% 8.3% 7.1% 13.5% Social media 6.3% 23.5% 22.2% 20.0% 18.8% 29.7% 33.3% 14.3% 18.9% International newspapers 12.5% 8.8% 0.0% 0.0% 25.0% 8.1% 0.0% 7.1% 8.1% Local television 37.5% 17.6% 38.9% 0.0% 31.3% 20.3% 0.0% 28.6% 21.6% Internet 68.8% 73.5% 38.9% 80.0% 84.4% 66.2% 75.0% 71.4% 75.7% Periodicals 6.3% 4.4% 5.6% 0.0% 0.0% 5.4% 8.3% 14.3% 8.1% International television 12.5% 25.0% 16.7% 20.0% 9.4% 10.8% 8.3% 14.3% 16.2% Local newspapers* 6.3% 5.9% 11.1% 40.0% 12.5% 10.8% 41.7% 14.3% 8.1% Other 12.5% 4.4% 0.0% 20.0% 6.3% 10.8% 8.3% 14.3% 8.1% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other World Bank Group’s publications and other written 43.8% 40.0% 21.1% 44.4% 22.6% 17.3% 25.0% 28.6% 16.2% materials* e-Newsletters 31.3% 30.0% 15.8% 33.3% 51.6% 40.0% 41.7% 50.0% 40.5% World Bank Group’s 37.5% 52.9% 68.4% 0.0% 25.8% 46.7% 50.0% 57.1% 56.8% seminars/workshops/conferences* Mobile phones* 6.3% 7.1% 31.6% 0.0% 12.9% 12.0% 0.0% 0.0% 5.4% Direct contact with World Bank Group 43.8% 22.9% 47.4% 44.4% 29.0% 41.3% 41.7% 14.3% 32.4% World Bank Group’s website 31.3% 34.3% 0.0% 22.2% 25.8% 21.3% 16.7% 21.4% 24.3% Social media 0.0% 5.7% 10.5% 33.3% 22.6% 9.3% 16.7% 14.3% 13.5% Other 0.0% 1.4% 0.0% 11.1% 0.0% 4.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 41.7% 38.5% 16.7% 22.2% 19.4% 7.0% 22.2% 30.8% 33.3% No 58.3% 61.5% 83.3% 77.8% 80.6% 93.0% 77.8% 69.2% 66.7% Do you have reliable access to the Internet?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 92.3% 95.7% 50.0% 100.0% 100.0% 90.1% 100.0% 100.0% 84.2% No 7.7% 4.3% 50.0% 0.0% 0.0% 9.9% 0.0% 0.0% 15.8% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2018: Mauritania G. Communication and Information Sharing (continued) Do you use/have you used the World Bank Group website?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 69.2% 83.3% 11.1% 55.6% 60.6% 54.9% 100.0% 76.9% 44.7% No 30.8% 16.7% 88.9% 44.4% 39.4% 45.1% 0.0% 23.1% 55.3% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites? Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 23.1% 21.9% 11.1% 11.1% 12.1% 30.6% 50.0% 30.8% 27.8% No 76.9% 78.1% 88.9% 88.9% 87.9% 69.4% 50.0% 69.2% 72.2% Which Internet connection do you use primarily when visiting a World Bank Group website?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other High speed/WiFi 71.4% 90.8% 50.0% 90.0% 83.3% 77.4% 100.0% 100.0% 75.0% Dial-up 28.6% 9.2% 50.0% 10.0% 16.7% 22.6% 0.0% 0.0% 25.0% *Significantly different between stakeholder groups How frequently do you consult the World Bank Group’s website and/or social media channels for information/knowledge that you can use in your work? Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Weekly 6.7% 22.5% 16.7% 10.0% 12.5% 21.1% 33.3% 21.4% 8.6% Monthly 26.7% 23.9% 5.6% 10.0% 18.8% 8.5% 25.0% 0.0% 14.3% A few times a year 26.7% 28.2% 16.7% 30.0% 28.1% 25.4% 25.0% 50.0% 34.3% Rarely 26.7% 14.1% 33.3% 10.0% 28.1% 29.6% 8.3% 21.4% 14.3% Never 13.3% 11.3% 27.8% 40.0% 12.5% 15.5% 8.3% 7.1% 28.6% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites 9 7.67 1.32 54 7.07 2.47 5 3.60 2.30 6 6.50 2.43 20 7.10 2.63 41 6.39 3.11 11 7.27 2.20 11 7.18 2.48 18 8.00 2.22 easy to navigate I find the information on the World Bank 8 7.75 1.28 55 7.67 2.15 7 5.86 3.08 6 8.33 1.03 20 7.75 1.92 45 6.51 2.80 11 7.91 1.70 12 7.67 2.06 19 7.95 2.09 Group’s websites useful The World Bank Group’s social media channels are valuable sources of 6 9.17 1.17 30 7.63 2.20 9 8.00 3.00 3 7.67 2.08 15 7.00 2.95 42 6.95 2.80 10 7.50 1.51 8 7.38 1.92 14 7.36 2.56 information about the institution 77 World Bank Group Country Opinion Survey 2018: Mauritania H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 75.0% 75.7% 41.2% 100.0% 31.6% 33.8% 30.8% 28.6% 43.2% No 25.0% 24.3% 58.8% 0.0% 68.4% 66.2% 69.2% 71.4% 56.8% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania?* (Select only ONE response) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other The World Bank (IDA) 73.3% 94.0% 61.1% 84.6% 52.2% 42.6% 75.0% 33.3% 66.7% The International Finance Corporation 6.7% 0.0% 5.6% 0.0% 21.7% 9.3% 0.0% 0.0% 0.0% The Multilateral Investment Guarantee Agency 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 20.0% 6.0% 33.3% 15.4% 26.1% 48.1% 25.0% 66.7% 33.3% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 64.3% 30.2% 66.7% 54.5% 17.6% 18.8% 0.0% 16.7% 16.1% No 35.7% 69.8% 33.3% 45.5% 82.4% 81.3% 100.0% 83.3% 83.9% *Significantly different between stakeholder groups If yes, what was your view of how the two institutions work together in Mauritania? (Select only ONE response) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other The two institutions work well together 44.4% 40.0% 10.0% 71.4% 25.0% 36.4% 0.0% 0.0% 28.6% The way the two institutions work together needs 44.4% 20.0% 30.0% 14.3% 12.5% 27.3% 0.0% 50.0% 14.3% improvement The two institutions do not work well together 0.0% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 11.1% 33.3% 60.0% 14.3% 62.5% 36.4% 0.0% 50.0% 57.1% 78 World Bank Group Country Opinion Survey 2018: Mauritania H. Background Information (continued) Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Observer* 0.0% 7.5% 11.8% 0.0% 30.6% 37.7% 41.7% 15.4% 27.3% Use World Bank Group reports/data* 25.0% 11.9% 29.4% 25.0% 22.2% 21.3% 41.7% 53.8% 12.1% Engage in World Bank Group related/sponsored 43.8% 35.8% 29.4% 41.7% 38.9% 47.5% 33.3% 30.8% 24.2% events/activities Collaborate as part of my professional duties* 87.5% 83.6% 76.5% 91.7% 33.3% 32.8% 16.7% 30.8% 48.5% Use World Bank Group website for information, 6.3% 11.9% 17.6% 0.0% 38.9% 8.2% 25.0% 46.2% 21.2% data, research, etc.* *Significantly different between stakeholder groups What’s your gender?* Office of the Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Ministry/PMU/ Local Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Consultant Government Agency Private Bank CSO Media Think Tank Other Female 5.9% 15.1% 5.0% 33.3% 5.3% 32.0% 0.0% 0.0% 16.2% Male 94.1% 84.9% 95.0% 66.7% 94.7% 68.0% 100.0% 100.0% 83.8% *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2018: Mauritania Appendix C: Responses to Indicator Questions by Geographic Location18  Nouakchott N=220  Outside Nouakchott N=89 B. Overall Attitudes toward the World Bank Group Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall, please rate your impression of the World Bank 172 5.99 2.45 65 7.31 2.49 Group’s effectiveness in Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 188 6.65 2.47 60 7.25 2.73 in development in Mauritania The World Bank Group’s work is aligned with what I consider 172 6.07 2.48 56 6.91 2.92 the development priorities for Mauritania* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Nouakchott Outside Nouakchott N Mean SD N Mean SD Responsiveness to needs 140 5.51 2.24 46 6.17 2.78 Flexibility (in terms of the institution’s products and services) 126 5.21 2.18 40 5.27 2.81 Flexibility (in terms of changing country circumstances) 126 5.33 2.01 39 5.51 2.54 Being inclusive 107 5.66 2.23 36 6.03 2.73 Openness (sharing data and other information) 143 6.27 2.32 44 6.64 2.70 Collaboration with the Government 166 7.43 1.94 54 7.69 2.34 The speed in which it gets things accomplished on the ground 150 5.65 2.26 49 5.84 2.90 Helping to bring discipline/effective supervision to 154 6.19 2.38 49 6.67 2.96 implementation of investment projects Collaboration with civil society 144 5.17 2.39 45 5.87 2.91 Staff accessibility 153 5.73 2.85 46 5.35 2.77 Collaboration with other donors and development partners 112 6.61 2.15 43 7.26 2.60 Collaboration with the private sector 120 5.12 2.14 36 5.53 2.81 Straightforwardness and honesty* 131 6.42 2.51 43 7.33 2.66 Treating clients and stakeholders in Mauritania with respect 124 6.77 2.38 46 7.35 2.88 Being a long-term partner 148 7.73 2.16 53 7.66 2.56 *Significantly different between geographic locations 18 309 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 80 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 171 5.89 2.13 58 7.02 2.37 achieve development results in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) Nouakchott Outside Nouakchott N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 165 5.57 2.24 51 6.27 2.82 of Mauritania The World Bank Group meets Mauritania’s needs for 167 5.62 2.35 52 5.79 2.80 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: Nouakchott Outside Nouakchott N Mean SD N Mean SD Are adaptable to Mauritania’s specific development 150 6.08 2.36 48 6.15 2.89 challenges and country circumstances (1-To no degree at all, 10-To a very significant degree) Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 168 6.55 2.24 61 7.13 2.81 development results in your country? Overall, how would you rate the technical quality of the World 166 6.78 2.15 65 7.11 2.88 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Nouakchott Outside Nouakchott N Mean SD N Mean SD The World Bank Group takes decisions quickly in Mauritania 137 5.07 2.29 45 5.47 3.17 Where country systems are adequate, the World Bank Group 137 6.77 2.43 52 7.37 2.77 makes appropriate use of them 81 World Bank Group Country Opinion Survey 2018: Mauritania Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group19 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 Mauritania COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectors do you believe the World Bank Group should focus most of its resources in Mauritania?” Collaborating with the WBG N=150 Not collaborating with the WBG N=151 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 142 6.41 2.33 142 4.11 2.44 Mauritania?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 131 6.99 2.21 103 5.33 2.68 effectiveness in Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Mauritania solve its most complicated 125 7.20 2.23 108 6.19 2.64 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 19Only 301 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 82 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Mauritania? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Energy 5.6% 4.2% Water and sanitation 14.7% 10.4% Pollution 0.0% 0.0% Job creation/employment 34.3% 38.9% Health 28.7% 22.2% Financial markets 1.4% 1.4% Social protection* 11.2% 4.9% Gender equity 2.8% 4.2% Private sector development 12.6% 8.3% Education 48.3% 50.0% Public sector governance/reform 25.2% 21.5% Global/regional integration 0.7% 2.1% Food security 9.8% 10.4% Urban development 2.1% 2.8% Judiciary reform* 7.7% 15.3% Economic growth* 14.7% 6.9% Disaster risk management 1.4% 0.0% Equality of opportunity 4.9% 9.7% Access to land 1.4% 4.2% Information and communications technology 1.4% 4.9% Transport 7.0% 6.9% Agriculture and rural development 24.5% 30.6% Trade and exports 0.0% 1.4% Crime and violence 1.4% 0.7% Natural resource management 11.9% 6.9% Climate change 2.1% 2.1% Poverty reduction 12.6% 13.9% Anti corruption 8.4% 10.4% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Mauritania Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Investment Project Financing* 91 6.98 2.34 67 5.43 2.80 Development Policy Financing* 84 7.10 2.09 60 5.32 2.70 Trust funds and grants* 71 7.15 2.24 47 5.23 2.78 MIGA Guarantees* 26 6.15 2.34 28 4.64 2.42 IFC Investment Services* 38 5.82 2.50 35 4.66 2.31 IFC Advisory Services* 38 6.24 2.28 35 4.46 2.42 *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 135 7.44 2.28 110 5.79 2.61 development in Mauritania* The World Bank Group’s work is aligned with what I consider the 124 6.72 2.39 102 5.47 2.79 development priorities for Mauritania* *Significantly different between collaborators and non-collaborators 83 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 101 6.23 2.21 82 4.89 2.40 Flexibility (in terms of the institution’s products and services)* 98 5.81 2.23 68 4.25 2.24 Flexibility (in terms of changing country circumstances)* 92 6.03 2.00 74 4.59 2.11 Being inclusive* 74 6.49 2.20 69 4.90 2.36 Openness (sharing data and other information)* 105 7.05 2.16 82 5.50 2.55 Collaboration with the Government 116 7.69 1.92 104 7.26 2.20 The speed in which it gets things accomplished on the ground* 112 6.30 2.24 88 4.85 2.51 Helping to bring discipline/effective supervision to implementation 117 7.00 2.16 88 5.30 2.70 of investment projects* Collaboration with civil society* 91 6.14 2.40 98 4.49 2.46 Staff accessibility* 110 6.75 2.51 92 4.32 2.66 Collaboration with other donors and development partners* 83 7.18 2.09 69 6.33 2.50 Collaboration with the private sector* 75 5.95 2.15 79 4.52 2.31 Straightforwardness and honesty* 102 7.25 2.19 73 5.70 2.86 Treating clients and stakeholders in Mauritania with respect* 105 7.53 2.20 64 5.94 2.71 Being a long-term partner* 108 8.17 1.84 94 7.18 2.60 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Mauritania, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender* 106 6.49 2.12 92 5.74 2.61 The impact of climate change* 87 5.93 2.48 82 5.07 2.54 *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection* 89 6.46 2.28 70 4.97 2.55 Gender equity* 87 6.24 2.24 76 5.26 2.66 Private sector development* 79 5.81 2.13 77 4.61 2.23 Education* 107 6.57 2.18 96 5.47 2.69 Public sector governance/reform* 102 6.60 1.98 89 5.21 2.50 Global/regional integration* 68 5.75 2.12 64 4.91 2.36 Food security 78 5.68 2.15 80 5.13 2.58 Urban development* 75 6.15 1.89 76 4.62 2.36 Energy* 72 6.10 1.98 80 5.01 2.28 Water and sanitation* 77 5.94 2.16 76 4.63 2.43 Pollution* 63 4.65 2.25 65 3.78 2.14 Job creation/employment* 81 5.16 2.14 86 4.09 2.49 Health* 98 6.41 2.00 87 4.74 2.71 Financial markets* 53 5.42 2.43 62 3.95 2.38 Agriculture and rural development* 85 6.31 2.13 88 5.09 2.70 Trade and exports* 53 5.21 2.20 57 4.37 2.15 Natural resource management* 87 5.90 2.26 74 4.53 2.44 Climate change* 68 5.47 2.48 66 4.42 2.36 Poverty reduction* 106 6.44 2.06 93 5.06 2.67 Anti corruption* 82 5.27 2.52 80 4.05 2.61 Judiciary reform* 63 5.35 2.25 66 4.36 2.73 Economic growth* 86 6.50 2.09 79 5.00 2.41 Disaster risk management* 61 5.44 2.34 57 3.96 2.43 Equality of opportunity* 75 5.59 2.64 75 3.96 2.48 Information and communications technology* 81 6.09 2.31 74 4.95 2.51 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 123 6.54 2.17 103 5.57 2.27 development results in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 117 6.38 2.19 100 4.90 2.48 Mauritania* The World Bank Group meets Mauritania’s needs for knowledge 116 6.17 2.42 103 5.05 2.48 services* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group help Mauritania to 87 5.76 2.56 85 4.56 2.46 mobilize finance for development from private sector sources?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators 85 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How effectively does the World Bank Group support Mauritania’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems in the 137 7.75 2.94 133 6.89 3.63 Government* To develop better and stronger data collection/analytics systems 99 6.09 2.25 81 5.00 2.39 within the Government* To strengthen the country’s crisis preparedness* 91 5.81 2.37 83 5.01 2.75 (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators D. The World Bank Group’s Knowledge Work and Activities In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 109 7.26 1.89 87 5.92 2.63 Include appropriate level of stakeholder involvement during 101 6.52 2.11 71 4.94 2.76 preparation* Lead to practical solutions* 105 6.24 2.26 78 5.03 2.62 Are accessible (well written and easy to understand)* 108 6.75 2.31 86 4.98 2.48 Are source of relevant information on global good practices* 108 7.41 2.10 87 6.06 2.48 Are adequately disseminated* 106 6.38 2.47 86 4.85 2.56 Are translated enough into local language* 94 4.12 2.70 80 3.29 2.47 Are adaptable to Mauritania’s specific development challenges 110 6.69 2.27 88 5.24 2.57 and country circumstances* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 117 7.37 1.85 107 5.97 2.75 results in your country?* Overall, how would you rate the technical quality of the World 120 7.60 2.01 106 6.04 2.51 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2018: Mauritania E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 110 5.83 2.73 80 3.88 2.48 The World Bank Group effectively monitors and evaluates the 127 7.28 2.10 102 5.60 2.77 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 112 6.32 2.32 85 4.56 2.56 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 90 6.82 1.97 63 4.98 2.44 reasonable* The World Bank Group’s conditions on its lending are reasonable* 84 6.88 2.21 75 4.64 2.58 The World Bank Group takes decisions quickly in Mauritania* 110 5.77 2.29 74 4.36 2.65 Working with the World Bank Group increases Mauritania’s 123 7.29 2.16 103 6.21 2.57 institutional capacity* Where country systems are adequate, the World Bank Group 105 7.52 2.09 80 6.01 2.87 makes appropriate use of them* *Significantly different between collaborators and non-collaborators G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 98 7.30 2.60 78 6.40 2.66 I find the information on the World Bank Group’s websites useful* 105 7.76 2.27 80 6.83 2.37 The World Bank Group’s social media channels are valuable 65 7.58 2.46 72 7.00 2.64 sources of information about the institution *Significantly different between collaborators and non-collaborators 87 World Bank Group Country Opinion Survey 2018: Mauritania Appendix E: Responses to Selected Questions by Year20 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2015 respondents and the total number of respondents indicated may differ from those reported in the FY 2015 COS report. FY 2015 Number of comparable respondents = 159 FY 2018 Number of comparable respondents = 285 By weighting, the FY 2015 and FY 2018 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2015 FY 2018 Office of the President/Prime Minister/Minister 4% 4% Office of Parliamentarian 2% 2% Government institutions 31% 31% Local Government 7% 7% Bilateral/multilateral agencies 4% 4% Civil society 27% 27% Private sector 15% 15% Academia 5% 5% Media 5% 5% A. General Issues facing Mauritania In general would you say that Mauritania is headed in... ?* Percentage of Respondents FY 2015 FY 2018 The right direction 39.7% 56.2% The wrong direction 37.2% 22.1% Not sure 23.1% 21.7% *Significantly different between FY2015 and FY2018 B. Overall Attitudes toward the World Bank Group FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 155 4.93 2.83 270 5.32 2.62 Mauritania? (1-Not familiar at all, 10-Extremely familiar) FY 2015 FY 2018 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 124 4.72 2.51 226 6.16 2.56 effectiveness in Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Mauritania solve its most complicated 117 5.34 2.54 223 6.64 2.47 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 20Only those questions that were asked in the FY 2015 and FY 2018 country opinion surveys, with similar response scales/options, are presented in this appendix. 88 World Bank Group Country Opinion Survey 2018: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 To a fully sufficient degree 7.6% 7.8% To a somewhat sufficient degree 14.6% 30.2% To a somewhat insufficient degree 33.8% 31.3% To a very insufficient degree 27.4% 19.6% Don’t know 16.6% 11.0% *Significantly different between FY2015 and FY2018 To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 130 5.42 2.89 235 6.69 2.62 development in Mauritania* The World Bank Group’s work is aligned with what I consider the 120 4.80 2.71 215 6.18 2.67 development priorities for Mauritania* *Significantly different between FY2015 and FY2018 To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Responsiveness to needs* 96 4.48 2.62 178 5.58 2.36 Flexibility (in terms of the institution’s products and services)* 97 4.06 2.21 161 5.10 2.36 Flexibility (in terms of changing country circumstances)* 100 4.36 2.25 157 5.28 2.16 Being inclusive* 75 4.06 2.35 135 5.63 2.37 Openness (sharing data and other information)* 108 4.79 2.73 176 6.32 2.48 Collaboration with the Government* 106 6.86 2.84 209 7.45 2.07 The speed in which it gets things accomplished on the ground* 92 4.26 2.39 189 5.56 2.42 Helping to bring discipline/effective supervision to implementation 190 6.13 2.54 of investment projects* Collaboration with civil society* 97 3.93 2.50 180 5.22 2.50 Staff accessibility* 104 4.41 2.76 188 5.68 2.85 Collaboration with other donors and development partners 92 6.40 2.93 143 6.67 2.26 Collaboration with the private sector* 89 4.22 2.63 144 5.23 2.28 Straightforwardness and honesty* 90 5.07 2.82 169 6.50 2.59 Treating clients and stakeholders in Mauritania with respect* 104 5.66 2.94 161 6.82 2.50 Being a long-term partner* 96 6.99 2.94 191 7.64 2.28 *Significantly different between FY2015 and FY2018 89 World Bank Group Country Opinion Survey 2018: Mauritania C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD Social protection* 70 4.22 2.75 154 5.73 2.48 Gender equity* 68 4.53 2.66 157 5.71 2.51 Private sector development* 86 4.38 2.66 145 5.21 2.26 Education* 100 4.29 2.84 192 6.01 2.47 Public sector governance/reform* 95 4.87 2.72 180 5.89 2.30 Food security* 86 4.31 2.60 150 5.36 2.38 Urban development 80 5.17 2.50 147 5.43 2.25 Energy 74 5.08 2.58 149 5.50 2.17 Water and sanitation* 75 4.51 2.64 147 5.25 2.38 Job creation/employment* 90 3.70 2.40 160 4.58 2.31 Health* 94 4.60 2.74 174 5.55 2.48 Natural resource management* 79 4.38 2.73 154 5.30 2.45 Poverty reduction* 101 4.77 2.78 191 5.74 2.47 Economic growth* 92 5.03 2.78 159 5.78 2.36 Information and communications technology 74 5.22 2.83 144 5.56 2.45 *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 126 5.22 2.59 217 6.07 2.24 development results in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 110 4.68 2.64 205 5.66 2.45 Mauritania* The World Bank Group meets Mauritania’ needs for knowledge 114 4.86 2.75 210 5.61 2.48 services* *Significantly different between FY2015 and FY2018 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Percentage of Respondents FY 2015 FY 2018 Weekly 7.9% 9.9% Monthly 15.8% 17.9% A few times a year 25.0% 34.4% Rarely 27.6% 28.6% Never 23.7% 9.2% *Significantly different between FY2015 and FY2018 90 World Bank Group Country Opinion Survey 2018: Mauritania D. The World Bank Group’s Knowledge Work and Activities (continued) In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Are timely* 108 5.49 2.76 187 6.61 2.36 Include appropriate level of stakeholder involvement during 101 4.84 2.60 167 5.79 2.53 preparation* Lead to practical solutions* 103 4.67 2.60 175 5.67 2.50 Are accessible (well written and easy to understand)* 106 4.97 2.91 187 5.92 2.56 Are source of relevant information on global good practices* 101 5.81 2.66 186 6.78 2.37 Are adequately disseminated* 106 4.55 2.84 180 5.66 2.60 Are translated enough into local language* 105 2.88 2.46 165 3.73 2.56 Are adaptable to Mauritania’s specific development challenges 103 4.83 2.56 189 6.01 2.49 and country circumstances* *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 123 5.75 2.81 216 6.62 2.39 results in your country?* Overall, how would you rate the technical quality of the World 118 6.17 2.62 217 6.84 2.33 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2015 and FY2018 E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 99 3.91 2.71 183 4.97 2.72 The World Bank Group effectively monitors and evaluates the 119 5.47 2.96 215 6.48 2.54 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 109 4.52 2.65 188 5.51 2.49 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 89 5.01 2.65 151 6.11 2.28 reasonable* The World Bank Group’s conditions on its lending are reasonable* 96 4.87 2.90 151 5.85 2.60 The World Bank Group takes decisions quickly in Mauritania* 97 4.13 2.58 176 5.24 2.49 Working with the World Bank Group increases Mauritania’s 112 5.63 2.90 215 6.65 2.39 institutional capacity* Where country systems are adequate, the World Bank Group 85 5.65 2.76 177 6.84 2.50 makes appropriate use of them* *Significantly different between FY2015 and FY2018 91 World Bank Group Country Opinion Survey 2018: Mauritania F. The Future Role of the World Bank Group in Mauritania When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Financial services 29.7% 24.3% Knowledge products 25.0% 21.2% Convening services 10.1% 13.5% None of the above 3.4% 2.7% The combination is appropriate for Mauritania 20.9% 27.8% Don’t know 10.8% 10.4% G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2015 FY 2018 Yes 19.3% 23.4% No 80.7% 76.6% Do you have reliable access to the Internet?* Percentage of Respondents FY 2015 FY 2018 Yes 81.4% 92.2% No 18.6% 7.8% *Significantly different between FY2015 and FY2018 Do you use/have you used the World Bank Group website?* Percentage of Respondents FY 2015 FY 2018 Yes 53.1% 63.9% No 46.9% 36.1% *Significantly different between FY2015 and FY2018 Do you currently consult the World Bank Group social media sites? Percentage of Respondents FY 2015 FY 2018 Yes 21.9% 23.9% No 78.1% 76.1% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2015 FY 2018 Yes 75.8% 82.8% No 24.2% 17.2% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 90 6.65 2.83 167 6.91 2.63 I find the information on the World Bank Group’s websites useful* 79 6.67 2.36 175 7.41 2.29 The World Bank Group’s social media channels are valuable 49 5.57 2.89 129 7.35 2.48 sources of information about the institution* *Significantly different between FY2015 and FY2018 92 World Bank Group Country Opinion Survey 2018: Mauritania Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank Group’s 5.33 6.99 6.51 5.08 6.32 6.07 6.35 6.12 5.44 6.87 6.28 6.16 effectiveness in Mauritania. Overall the World Bank Group currently plays a relevant role in 5.79 7.44 7.13 5.37 6.79 6.76 6.68 6.94 5.86 7.42 6.79 6.73 development in Mauritania The World Bank Group’s work is aligned with what I consider the 5.47 6.72 6.52 5.02 6.32 5.96 6.19 6.31 5.44 6.78 6.21 6.34 development priorities for Mauritania Responsiveness to needs 4.89 6.23 5.87 4.94 5.80 5.35 5.68 5.70 4.99 6.23 5.62 6.00 Flexibility (in terms of the institution’s products and services) 4.25 5.81 5.33 4.59 5.27 4.97 5.14 5.30 4.34 5.76 5.27 4.78 Flexibility (in terms of changing country circumstances) 4.59 6.03 5.53 5.07 5.48 5.35 5.56 5.26 4.89 5.85 5.40 5.65 Being inclusive 4.90 6.49 5.80 5.28 5.93 4.83 5.51 5.95 5.03 6.24 5.66 5.83 Openness (sharing data and other information) 5.50 7.05 6.64 5.39 6.51 6.02 6.44 6.29 5.62 6.96 6.28 6.87 Collaboration with the Government 7.26 7.69 7.54 7.62 7.58 7.47 7.74 7.23 7.15 7.89 7.49 7.82 The speed in which it gets things accomplished on the ground 4.85 6.30 5.81 4.84 5.65 5.52 5.73 5.43 4.76 6.23 5.62 5.60 Helping to bring discipline/effective supervision to implementation 5.30 7.00 6.50 5.46 6.37 6.06 6.46 6.01 5.36 6.96 6.23 6.62 of investment projects Collaboration with civil society 4.49 6.14 5.68 3.98 5.32 5.19 5.31 5.24 4.44 6.04 5.23 5.55 Staff accessibility 4.32 6.75 5.93 4.38 5.62 5.56 5.70 5.45 4.54 6.39 5.58 5.75 Collaboration with other donors and development partners 6.33 7.18 6.84 6.36 6.76 6.76 6.78 6.72 6.22 7.13 6.73 6.89 Collaboration with the private sector 4.52 5.95 5.44 4.61 5.16 5.52 5.34 5.14 4.56 5.91 5.29 5.17 Straightforwardness and honesty 5.70 7.25 6.95 5.35 6.74 6.37 6.73 6.52 5.85 7.25 6.53 7.16 Treating clients and stakeholders in Mauritania with respect 5.94 7.53 7.11 6.04 7.08 6.46 7.00 6.83 5.98 7.52 6.89 7.20 Being a long-term partner 7.18 8.17 7.82 7.44 7.86 7.39 7.62 7.96 7.33 8.05 7.73 7.83 To what extent does the World Bank Group’s work help to 5.57 6.54 6.22 5.51 6.15 5.96 6.15 6.02 5.51 6.54 6.18 5.72 achieve development results in Mauritania? The World Bank Group’s financial instruments meet the needs of 4.90 6.38 6.01 4.56 5.75 5.62 5.66 5.81 5.07 6.25 5.64 6.05 Mauritania The World Bank Group meets Mauritania’s needs for knowledge 5.05 6.17 5.78 5.10 5.72 5.37 5.72 5.51 5.10 6.07 5.55 6.00 services The World Bank Group’s knowledge work and activities are adaptable to Mauritania’s specific development challenges and 5.24 6.69 6.32 5.08 6.19 5.70 6.13 6.00 5.36 6.63 6.04 6.25 country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 5.97 7.37 6.80 5.97 6.88 5.94 6.62 6.69 5.89 7.23 6.65 6.65 development results in your country? Overall, how would you rate the technical quality of the World 6.04 7.60 7.16 6.02 7.02 6.69 6.92 6.96 6.32 7.44 6.92 7.03 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Mauritania 4.36 5.77 5.43 4.04 5.25 5.12 5.20 5.25 4.61 5.66 5.22 5.19 Where country systems are adequate, the World Bank Group makes appropriate use of them 6.01 7.52 7.10 6.17 7.14 6.19 6.90 6.95 6.16 7.48 6.79 7.47 Yellow highlight indicates significant difference between Yes and No means. 93 World Bank Group Country Opinion Survey 2018: Mauritania Appendix G: Mauritania FY18 COS Questionnaire World Bank Group Country Survey FY 2018 – Mauritania The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Mauritania or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Mauritania, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Mauritania. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 94 World Bank Group Country Opinion Survey 2018: Mauritania SECTION A: GENERAL ISSUES FACING MAURITANIA A1. In general, would you say that Mauritania is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania. (Choose no more than THREE) Social protection (e.g., social safety nets and social 1 15 Transport (e.g., roads, bridges, transportation) registry) Gender equity (closing the gap between women 2 16 Agriculture and rural development and men, and boys and girls) 3 Private sector development 17 Trade and exports 4 Education 18 Crime and violence (incl. terrorism risk) Public sector governance/reform (i.e., government Natural resource management (e.g., fisheries, 5 effectiveness, public financial management, public 19 mining) expenditure, fiscal system reform) 6 Global/regional integration 20 Climate change (e.g., mitigation, adaptation) 7 Food security 21 Poverty reduction 8 Urban development 22 Anti corruption 9 Energy 23 Judiciary reform 10 Water and sanitation 24 Economic growth 11 Pollution 25 Disaster risk management 12 Job creation/employment 26 Equality of opportunity (i.e., social inclusion) 13 Health 27 Access to land 14 Financial markets 28 Information and communications technology 95 World Bank Group Country Opinion Survey 2018: Mauritania SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) 1 Economic growth 15 Water and sanitation 2 Disaster risk management 16 Pollution 3 Equality of opportunity (i.e., social inclusion) 17 Job creation/employment 4 Access to land 18 Health 5 Information and communications technology 19 Financial markets Public sector governance/reform (i.e., government Social protection (e.g., social safety nets and social 6 20 effectiveness, public financial management, public registry) expenditure, fiscal system reform) Gender equity (closing the gap between women 7 Agriculture and rural development 21 and men, and boys and girls) 8 Trade and exports 22 Private sector development 9 Crime and violence (incl. terrorism risk) 23 Education 10 Climate change (e.g., mitigation, adaptation) 24 Global/regional integration 11 Transport (e.g., roads, bridges, transportation) 25 Food security 12 Energy 26 Urban development 13 Anti corruption Natural resource management (e.g., fisheries, 27 14 Judiciary reform mining) A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) 1 Greater access to health and nutrition for citizens 2 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for the poor who live in rural areas 5 Better opportunity for the poor who live in urban areas 6 Consistent economic growth 7 More reliable social safety net 8 Greater access to micro-finance for the poor 9 Greater voice and participation for citizens to help ensure greater accountability 10 Education and training that better ensure job opportunity 11 Better quality public services 12 Better employment opportunities for young people 13 Better employment opportunities for women 14 Better connectivity and access to ICT 15 Better connectivity for secondary/intermediate cities (i.e., roads) 16 Other (please specify):_____________________________________ 96 World Bank Group Country Opinion Survey 2018: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Mauritania? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Mauritania. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Mauritania solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Mauritania? (Choose no more than THREE) 1 Energy 15 Judiciary reform 2 Water and sanitation 16 Economic growth 3 Pollution 17 Disaster risk management 4 Job creation/employment 18 Equality of opportunity (i.e., social inclusion) 5 Health 19 Access to land 6 Financial markets 20 Information and communications technology Social protection (e.g., social safety nets and social 7 21 Transport (e.g., roads, bridges, transportation) registry) Gender equity (closing the gap between women 8 22 Agriculture and rural development and men, and boys and girls) 9 Private sector development 23 Trade and exports 10 Education 24 Crime and violence (incl. terrorism risk) Public sector governance/reform (i.e., government Natural resource management (e.g., fisheries, 11 effectiveness, public financial management, public 25 mining) expenditure, fiscal system reform) 12 Global/regional integration 26 Climate change (e.g., mitigation, adaptation) 13 Food security 27 Poverty reduction 14 Urban development 28 Anti corruption 97 World Bank Group Country Opinion Survey 2018: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) 1 Not willing to honestly criticize policies and reform efforts in the country 2 Staff too inaccessible 3 Not collaborating enough with private sector 4 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 5 Not aligned with country priorities 6 Not adequately sensitive to political/social realities in Mauritania 7 Too influenced by developed countries 8 World Bank Group’s processes too slow 9 World Bank Group’s processes too complex 10 Not exploring alternative policy options 11 Not sufficiently focused on results 12 Not in it for the long term 13 Its advice and strategies do not lend themselves to practical problem solving 14 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 15 Not enough public disclosure of its work 16 Arrogant in its approach 17 Inadequate World Bank Group’s staffing in Mauritania 18 The credibility of its knowledge/data 19 Other (please specify): __________________________________________________ 20 Don’t know 98 World Bank Group Country Opinion Survey 2018: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Mauritania Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Financing (DPF) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 MIGA Guarantees 1 2 3 4 5 6 7 8 9 10  5 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  6 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 7 Academia/think tanks/research institutes 2 Youth/university groups 8 Parliament 3 Private sector 9 Foundations 4 Local government 10 Media 5 Donor community 11 Other (please specify): _____________________ 6 NGOs/Community Based Organizations 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Mauritania The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Mauritania 99 World Bank Group Country Opinion Survey 2018: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? To no degree To a very significant Don't at all degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B19 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Mauritania with B25 1 2 3 4 5 6 7 8 9 10  respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not provide the government with consistent support throughout the reform effort 2 Political pressures and obstacles 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 There is an inadequate level of private sector participation and support 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 Corruption 11 Poor coordination within the World Bank Group 12 Other (please specify): ________________________________________ 100 World Bank Group Country Opinion Survey 2018: Mauritania SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Mauritania, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., social safety nets and social 1 1 2 3 4 5 6 7 8 9 10  registry) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Pollution 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  16 Trade and exports 1 2 3 4 5 6 7 8 9 10  17 Natural resource management (e.g., fisheries, mining) 1 2 3 4 5 6 7 8 9 10  18 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  19 Poverty reduction 1 2 3 4 5 6 7 8 9 10  20 Anti corruption 1 2 3 4 5 6 7 8 9 10  21 Judiciary reform 1 2 3 4 5 6 7 8 9 10  22 Economic growth 1 2 3 4 5 6 7 8 9 10  23 Disaster risk management 1 2 3 4 5 6 7 8 9 10  24 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  25 Information and communications technology 1 2 3 4 5 6 7 8 9 10  101 World Bank Group Country Opinion Survey 2018: Mauritania SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Mauritania? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Mauritania? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of Mauritania The World Bank Group meets Mauritania’s needs C5 for knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10  data, technical assistance) C6. How effectively does the World Bank Group help Mauritania to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C7. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Mauritania? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support Mauritania’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C8 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C9 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C10 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  102 World Bank Group Country Opinion Survey 2018: Mauritania SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Mauritania’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 103 World Bank Group Country Opinion Survey 2018: Mauritania SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Mauritania Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Mauritania’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them 104 World Bank Group Country Opinion Survey 2018: Mauritania SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MAURITANIA F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of World Bank Group projects 6 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 7 Offer more innovative financial products 8 Ensure greater selectivity in its work 9 Provide more adequate data/knowledge/statistics/figures on Mauritania’s economy 10 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 11 Work more with civil society and beneficiary representatives 12 Increase the level of capacity development in the country 13 Leverage the private sector more (i.e., mobilize private sector development) 14 Improve the quality of its experts as related to Mauritania’s specific challenges 15 Work more with private sector 16 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Mauritania 6 Don’t know 105 World Bank Group Country Opinion Survey 2018: Mauritania SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MAURITANIA F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Mauritania? Mauritania? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Crisis preparedness   5 Crisis response   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization   10 Access to basic services   11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   14 Food security   15 Social safety nets   Stimulating dialogue to promote peace and 16   stability 106 World Bank Group Country Opinion Survey 2018: Mauritania SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ Are you aware of the World Bank Group's Access to Information Policies under which the World G3 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G4 Do you have reliable access to the Internet? Yes No G5 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G6 Yes No Twitter, YouTube, and Flickr)? G7. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up G8. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never 107 World Bank Group Country Opinion Survey 2018: Mauritania SECTION G: COMMUNICATION AND INFORMATION SHARING Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G9 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G10 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G11 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 108 World Bank Group Country Opinion Survey 2018: Mauritania SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 109 World Bank Group Country Opinion Survey 2018: Mauritania SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Mauritania? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Nouakchott 2 Outside Nouakchott (South and Senegal River Region) 3 Outside Nouakchott (North Region) 4 Outside Nouakchott (East Region) 5 Outside Nouakchott (West Region: Hodh Echargui, Hodh El Gharbi, Assaba) Thank you for completing the survey! 110