World Bank Group Country Opinion Survey 2018: Afghanistan Acknowledgements The Afghanistan Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, and Calita Woods oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Antonina Redko provided data support. PORG acknowledges the significant contribution from the Afghanistan country team and the independent local fielding FY 2018 Afghanistan Country Opinion Survey Report agency ComDev Consulting. In particular, PORG is grateful for the support from Edmond Bagde Dingamhoudou (Communications Officer) who coordinated the survey related activities from N'Djamena, Afghanistan. THE WORLD BANK GROUP Public Opinion Research Group 1 July 2018 World Bank Group Country Opinion Survey 2018: Afghanistan Acknowledgements The Afghanistan Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova and Jessica Cameron oversaw design, reporting, and analysis. Calita Woods, Antonina Redko, Dania Mendoza, and Noreen Wambui provided data support. PORG acknowledges the significant contribution from the Afghanistan country team and the local fielding agency Pajhwok Afghan News. In particular, PORG is grateful for the support from Raouf Zia (Senior Communications Officer) who coordinated the survey related activities from Kabul, Afghanistan. 1 World Bank Group Country Opinion Survey 2018: Afghanistan Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Afghanistan ..............................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Effectiveness................................................................21 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................31 IX. World Bank Group’s Response to the Refugee Crisis .................38 X. The Afghanistan Reconstruction Trust Fund (ARTF)...................40 XI. The Future Role of the World Bank Group in Afghanistan .........43 XII. Communication and Outreach ..................................................50 XIII. Appendices ................................................................................56 AFGHANISTAN 2 World Bank Group Country Opinion Survey 2018: Afghanistan I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Afghanistan perceive the WBG. The survey explored: ▪ General Issues Facing Afghanistan ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The Afghanistan Reconstruction Trust Fund ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Afghanistan ▪ Communication and Information Sharing ▪ Background Information II. Methodology From March to May 2018, 660 stakeholders of the WBG in Afghanistan were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President; office of the Chief Executive; office of a Minister; office of a Parliamentarian; employees of ministries/ministerial departments/ implementation agencies; Project Management Units (PMUs) overseeing implementation of a project or consultants/contractors working on WBG-supported projects/programs; local government offices or staff; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs and community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; and the judiciary branch. A total of 502 stakeholders participated in the survey (76% response rate). Respondents either received the questionnaire via email and completed it online or they completed the questionnaire with an independent fielding consultant. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’15 (response rate was 91%, N=407). The data were weighted to reach similar stakeholder compositions across both survey years, allowing for more statistically reliable comparisons. Note, stakeholders who identified themselves as “Other” in the stakeholder category options were not included in these comparisons. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY ’15 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (see page 117). 3 World Bank Group Country Opinion Survey 2018: Afghanistan III. Demographics of the Sample Current Position ▪ For all further analyses, the few respondents from the office of the Chief Executive were combined with those from the office of the President; the few respondents from PMUs/ Consultants on WBG-supported projects were combined with employees of ministries; the few respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/CBOs, private foundations, trade unions, faith-based groups, and youth groups were combined into one “CSO” category; and the small number of respondents from bilateral/multilateral agencies, independent government institutions, the judiciary branch, and other organizations were included in the “Other” category. 4 World Bank Group Country Opinion Survey 2018: Afghanistan III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2018: Afghanistan III. Demographics of the Sample (continued) Geographic Locations Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2018: Afghanistan III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey indicated significantly lower levels of familiarity with the WBG (weighted mean rating = 5.2) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 6.0). ▪ Stakeholders: Respondents from the office of a Minister indicated the highest levels of familiarity with the WBG whereas respondents from the office of a Parliamentarian and the media indicated significantly lower levels of familiarity. ▪ Collaboration: Respondents who collaborate with the WBG indicated significantly higher levels of familiarity with the WBG (mean rating = 6.4) compared to respondents who do not collaborate with the WBG (mean rating = 5.0). ▪ Impact of Familiarity: Respondents’ ratings of familiarity with the WBG were moderately, significantly correlated with their ratings of the WBG’s overall effectiveness in Afghanistan and with their ratings of the extent to which the WBG’s work helps to achieve development results in Afghanistan. Interaction with the World Bank Group 7 World Bank Group Country Opinion Survey 2018: Afghanistan IV. General Issues Facing Afghanistan Headed in the Right Direction Headed in the Right Direction: Year Comparison 8 World Bank Group Country Opinion Survey 2018: Afghanistan IV. General Issues Facing Afghanistan (continued) Development Priority ▪ Year comparison: Respondents in the FY’15 Country Survey indicated that the most important development priority in Afghanistan was security/stabilization/reconstruction (74%), followed by education (30%) and anti-corruption (24%). ▪ Respondents who identified their primary specialization of work as Education (22% of the sample) were significantly more likely to indicate education (41%) and less likely to indicate security/stabilization/reconstruction (38%) as among the most important development priorities compared to respondents in other areas of work (23% and 52%, respectively). 9 World Bank Group Country Opinion Survey 2018: Afghanistan IV. General Issues Facing Afghanistan (continued) Factors Contributing Most to Reducing Poverty ▪ Year comparison: Respondents in the FY’15 Survey indicated that the largest contributors to poverty reduction were security/stabilization/reconstruction (45%), economic growth (34%), job creation/employment (24%), anti-corruption (15%), and agricultural development (15%). ▪ Respondents who identified their primary specialization of work as Education were significantly more likely to indicate education, public sector governance, and (non)communicable diseases (13%, 12%, and 9%, respectively) compared to respondents in other areas of work (5%, 3%, and 1%, respectively), and less likely to indicate economic growth and agriculture and rural development (31% and 22%, respectively) as among the most important development priorities compared to respondents in other areas of work (44% and 36%, respectively). 10 World Bank Group Country Opinion Survey 2018: Afghanistan IV. General Issues Facing Afghanistan (continued) Factors Contributing to “Shared Prosperity” ▪ Year comparison: In the FY’15 Country Survey, respondents indicated that shared prosperity would be best achieved through better employment opportunities for all Afghans (57%), consistent economic growth (44%), and education and vocational training that better ensure job opportunity (24%). ▪ Respondents who identified their primary specialization of work as Education (22% of the sample) were significantly more likely to indicate a growing middle class and greater voice for citizens (18% and 14%, respectively) and less likely to indicate better employment opportunities for young people (38%) as indicators of shared prosperities compared to respondents in other areas of work (9%, 5%, and 51%, respectively). 11 World Bank Group Country Opinion Survey 2018: Afghanistan IV. General Issues Facing Afghanistan (continued) Fragility in Afghanistan 12 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that they attributed slow or failed WBG-assisted reform efforts to ongoing conflict and instability (48%), inadequate levels of capacity in Government (47%), the WBG not being sensitive enough to political/social realities on the ground (36%), poor donor coordination (31%), political pressures and obstacles (18%), and the Government working inefficiently (26%). 13 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave significantly lower ratings for the WBG’s effectiveness in Afghanistan (weighted mean rating = 7.0) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 7.6). ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the WBG’s effectiveness (mean rating = 8.0) compared to respondents who do not collaborate with the WBG (mean rating = 6.8). Achieving Development Results (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave significantly lower ratings for the extent to which the WBG achieves development results (weighted mean = 7.0) compared to respondents from the FY ‘15 Country Survey (weighted mean = 7.4). ▪ Stakeholders: Respondents from the office of a Minister gave the highest ratings for the extent to which the WBG achieves development results in Afghanistan whereas respondents from the office of the President/Chief Executive gave significantly lower ratings. 14 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness ▪ Year comparison: Respondents in this year’s Country Survey gave significantly lower ratings for the WBG’s staff being well prepared (weighted mean = 6.6) compared to respondents from the FY ‘15 Country Survey (weighted mean = 7.6). ▪ Stakeholders: Respondents from CSOs and employees of ministries/PMUs/Consultants on WBG-supported projects gave the highest ratings for the WBG’s staff being well prepared whereas respondents from the private sector/financial sector/private banks gave significantly lower ratings. ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the WBG’s staff being well prepared (mean rating = 7.8) compared to respondents who do not collaborate with the WBG (mean rating = 6.4). Building/Strengthening Existing Country Systems (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the WBG helping to build/strengthen existing country systems (weighted mean = 6.6) compared to respondents from the FY ‘15 Survey (weighted mean = 6.5). ▪ Stakeholders: Respondents from the office of a Minister and employees of ministries/ PMUs/Consultants on WBG-supported projects gave the highest ratings for the WBG helping to build/strengthen existing country systems whereas respondents from the office of a Parliamentarian, CSOs, and the media gave significantly lower ratings. ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the WBG helping to build/strengthen existing country systems (mean rating = 7.1) compared to respondents who do not collaborate with the WBG (mean rating = 6.5). 15 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Afghanistan ▪ Stakeholders: Respondents from the office of a Minister gave the highest ratings for the WBG being adequately staffed in Afghanistan whereas respondents from the private sector/financial sector/private banks, academia, and other organizations gave significantly lower ratings. ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the WBG being adequately staffed (mean rating = 8.0) compared to respondents who do not collaborate with the WBG (mean rating = 5.9). WBG Staff Skills to Tackle Fragility 16 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) WBG Partnering on the Ground The World Bank and the IFC Working Together ▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 17 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions ▪ Stakeholders: Respondents across all stakeholder groups gave statistically similar mean ratings for the aggregated responses to the twenty-six COS indicator questions. 18 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that the WBG’s greatest values were its financial resources (47%), capacity development (37%), and mobilizing third party financial resources (33%). 19 World Bank Group Country Opinion Survey 2018: Afghanistan V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that the WBG’s greatest weaknesses were not being adequately sensitive to political/social realities (18%), staff being too inaccessible (18%), not enough public disclosure of its work (17%), the WBG’s processes being too complex (15%), and not being client-focused (15%). 20 World Bank Group Country Opinion Survey 2018: Afghanistan VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison 21 World Bank Group Country Opinion Survey 2018: Afghanistan VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration 22 World Bank Group Country Opinion Survey 2018: Afghanistan VI. Sectoral Effectiveness (continued) WBG’s Influence on Gender, Climate Change, and Conflict Policy Helping the Poorest 23 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates The World Bank Group’s Work in Afghanistan ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG’s work is aligned with their development priorities and that the WBG currently plays a relevant role (weighted means = 6.8 and 7.5, respectively) compared to respondents from the FY ‘15 Country Survey (weighted means = 6.8 and 7.4, respectively). ▪ Stakeholders: Respondents from the office of a Minister, the office of a Parliamentarian, employees of ministries/ PMUs/Consultants on WBG-supported projects, and other organizations had the highest levels of agreement that the WBG currently plays a relevant role whereas respondents from the office of the President/Chief Executive and the media had significantly lower levels of agreement. Respondents across all stakeholder groups had statistically similar levels of agreement that the WBG’s work is aligned with their development priorities. ▪ Locations: Respondents from outside Kabul had significantly higher levels of agreement that the WBG currently plays a relevant role (mean rating = 7.6) compared to respondents from Kabul (mean rating = 6.7). Respondents across both locations had statistically similar levels of agreement that the WBG’s work is aligned with their development priorities. 24 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison 25 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration ▪ Locations: Respondents from outside Kabul had significantly higher levels of agreement that the WBG takes decisions quickly (mean rating = 6.4) compared to respondents from Kabul (mean rating = 5.7). For a complete breakdown of all responding by location please see Appendix C (page 107). 26 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison 27 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration ▪ Stakeholders: There were significant differences between stakeholder groups in their ratings of nine aspects. For the most part, respondents from local government gave the highest ratings whereas respondents from the office of President/Chief Executive and private sector/ financial sector/private banks tended to give significantly lower ratings. For a complete breakdown of all responding by stakeholder groups please see Appendix B (page 77). ▪ Locations: Respondents from outside Kabul gave significantly higher ratings for the WBG’s flexibility in terms of changing country circumstances and collaboration with the UN (mean ratings = 6.4 and 7.4, respectively) compared to respondents from Kabul (mean ratings = 5.8 and 6.7, respectively). For a breakdown of responding by location see Appendix C (page 107). 28 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources The World Bank Group’s Support to Afghanistan 29 World Bank Group Country Opinion Survey 2018: Afghanistan VII. How the World Bank Group Operates (continued) Work in FCV Contexts 30 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities ▪ Year comparison: This year’s respondents consulted the World Bank Group’s knowledge work and activities at rates statistically similar to respondents in the FY’15 Country Survey. 31 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Afghanistan’s Knowledge Needs (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG’s knowledge services meets Afghanistan’s needs (weighted mean rating = 6.9) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 7.0). ▪ Locations: Respondents from outside Kabul had significantly higher levels of agreement that the WBG’s knowledge services meets their needs (mean rating = 6.9) compared to respondents from Kabul (mean rating = 5.8). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher levels of agreement that the WBG’s knowledge services meets their needs (mean rating = 8.0) compared to respondents who do not collaborate with the WBG (mean rating = 6.5). Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the contribution of the WBG’s knowledge work and activities (weighted mean rating = 7.8) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 7.9). ▪ Stakeholders: Respondents from the office of a Minister, office of a Parliamentarian, and employee of a ministry/PMU/Consultant on WBG-supported projects gave the highest ratings for the contribution of the WBG’s knowledge work and activities whereas respondents from academia gave significantly lower ratings. ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the contribution of the WBG’s knowledge work and activities (mean rating = 8.5) compared to respondents who do not collaborate with the WBG (mean rating = 7.7). 32 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave significantly higher ratings for the technical quality of the WBG’s knowledge work and activities (weighted mean rating = 7.0) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 6.4). ▪ Collaboration: Respondents who collaborate with the WBG gave significantly higher ratings for the technical quality of the WBG’s knowledge work and activities (mean rating = 8.2) compared to respondents who do not collaborate with the WBG (mean rating = 6.7). 33 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities: Year Comparison 34 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities: Collaboration 35 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Afghanistan’s Needs for Financial Instruments (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG’s financial instruments meet Afghanistan’s needs (weighted mean rating = 6.7) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 7.1). ▪ Locations: Respondents from outside Kabul had significantly higher levels of agreement that the WBG’s financial instruments meet Afghanistan’s needs (mean rating = 6.8) compared to respondents from Kabul (mean rating = 6.2). Effectiveness of WBG’s Instruments 36 World Bank Group Country Opinion Survey 2018: Afghanistan VIII. World Bank Group’s Knowledge and Instruments (continued) Familiarity with WBG’s New/Expanded Financial Instruments 37 World Bank Group Country Opinion Survey 2018: Afghanistan IX. World Bank Group’s Response to the Refugee Crisis Response to the Refugee Crisis in Afghanistan Impact of the Refugee Crisis 38 World Bank Group Country Opinion Survey 2018: Afghanistan IX. WBG’s Response to the Refugee Crisis (continued) The WBG’s Support to the Refugee Crisis in Afghanistan 39 World Bank Group Country Opinion Survey 2018: Afghanistan X. The Afghanistan Reconstruction Trust Fund (ARTF) Familiarity with ARTF ▪ Year comparison: Respondents in this year’s Country Survey indicated statistically similar levels of familiarity with the work of the ARTF in Afghanistan (weighted mean rating = 5.7) compared to respondents from the FY ‘15 Country Survey (weighted mean rating = 6.0). ▪ Collaboration: Respondents who collaborate with the WBG indicated significantly higher levels of familiarity with the work of the ARTF (mean rating = 7.3) compared to respondents who do not collaborate with the WBG (mean rating = 5.4). 40 World Bank Group Country Opinion Survey 2018: Afghanistan X. The Afghanistan Reconstruction Trust Fund (ARTF) (continued) Qualities of ARTF’s Work: Year Comparison 41 World Bank Group Country Opinion Survey 2018: Afghanistan X. The Afghanistan Reconstruction Trust Fund (ARTF) (continued) Qualities of ARTF’s Work: Collaboration 42 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the World Bank Group in Afghanistan Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that, to make itself of greater value, the WBG should collaborate more effectively with Government clients (26%), offer more innovative financial products (25%), provide more adequate data/knowledge/statistics/figures on Afghanistan’s economy (25%), and increase the level of capacity development in the country (23%). 43 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that the World Bank Group should collaborate more with youth/university groups (39%), local government (35%), and the media (27%), followed by academia/think tanks/research institutes (19%), the private sector (16%) and the donor community (13%). 44 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the FY ‘15 Survey indicated that the WBG should focus its resources on security/stabilization/reconstruction (63%), followed by agricultural development (27%), economic growth (26%), education (23%), and energy (21%). ▪ Education respondents were significantly more likely to indicate education and health (36% and 15%, respectively) and less likely to indicate security/stabilization/reconstruction and private sector development (44% and 1%, respectively) as areas for the WBG’s focus compared to respondents in other areas of work (23%, 6%, 65%, and 19%, respectively). 45 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) Future Combination of WBG Services Future Combination of WBG Services: Year Comparison 46 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) World Bank Group Support 47 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) The WBG Playing a Leading Role vs. Other Donors 48 World Bank Group Country Opinion Survey 2018: Afghanistan XI. The Future Role of the WBG in Afghanistan (continued) WBG Partnering to Tackle Fragility in Afghanistan 49 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 77) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that they got most of their information from the Internet (49%), followed by international radio (30%), local television (26%), social media (21%), and international television (20%). 50 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the FY ‘15 Country Survey indicated that they preferred to get their information from WBG seminars/workshops/conferences (44%), the WBG website (36%), social media (29%), e-Newsletters (24%), and WBG publications and other written materials (23%). 51 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach (continued) Access to Information ▪ Year comparison: Respondents in this year’s Country Survey indicated statistically similar rates of awareness for the WBG’s Access to Information Policies (weighted percentage of respondents, “Yes” = 35%) as respondents in the FY ‘15 Country Survey (weighted percentage of respondents, “Yes” = 40%). Access to the Internet ▪ Year comparison: Respondents in this year’s Country Survey indicated significantly lower rates of reliable internet access (weighted percentage of respondents, “Yes” = 71%) compared to respondents in the FY ‘15 Country Survey (weighted percentage of respondents, “Yes” = 82%). 52 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach (continued) WBG Website Usage ▪ Year comparison: Respondents in this year’s Country Survey indicated statistically similar rates of usage of the WBG’s website (weighted percentage of respondents, “Yes” = 43%) as respondents in the FY ‘15 Country Survey (weighted percentage of respondents, “Yes” = 45%). Internet Connection ▪ Year comparison: Respondents in this year’s Country Survey indicated statistically similar rates of high speed/WiFi internet connections when visiting a WBG website (weighted percentage of respondents, “High speed/WiFi” = 65%) as respondents in the FY ‘15 Country Survey (weighted percentage of respondents, “High speed/WiFi” = 68%). 53 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach (continued) Use of the WBG’s Social Media Channels ▪ Year comparison: Respondents in this year’s Country Survey indicated statistically similar rates of usage of the WBG’s social media sites (weighted percentage of respondents, “Yes” = 41%) as respondents in the FY ‘15 Country Survey (weighted percentage of respondents, “Yes” = 39%). Frequency of Consulting WBG Website/Social Media Channels 54 World Bank Group Country Opinion Survey 2018: Afghanistan XII. Communication and Outreach (continued) Frequency of Preferred WBG Interaction 55 World Bank Group Country Opinion Survey 2018: Afghanistan XIII. Appendices A. Responses to All Questions across All Respondents...................... 57 B. Responses to All Questions by Stakeholder Groups ...................... 77 C. Responses to Indicator Questions by Geographic Location......... 107 D. Responses to Select Questions by Collaboration with WBG ....... 109 E. Responses to Select Questions by Year....................................... 117 F. Indicator Questions as a Function of Exposure to the WBG ........ 123 G. WBG Country Opinion Survey FY18 – Afghanistan ...................... 124 AFGHANISTAN 56 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix A: Responses to All Questions across All Respondents (N=502) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Afghanistan Percentage of Respondents 1. In general, would you say that Afghanistan is headed in ... ? (N=423) The right direction 44.4% The wrong direction 29.8% Not sure 25.8% 57 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues Facing Afghanistan (continued) 2. Listed below are a number of development priorities in Afghanistan. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Afghanistan? (Choose no more than THREE) (Responses Combined; N=461) Security/stabilization/reconstruction 49.2% Job creation/employment 36.0% Education 27.1% Anti corruption 21.3% Health (e.g., high maternal mortality, child mortality, fertility rate, and 12.6% malnutrition) Agriculture and rural development 12.4% Regional conflict and tensions 11.7% Public sector governance/reform (i.e., government effectiveness, public financial 11.3% management, public expenditure, fiscal system reform) Economic growth 10.4% Natural resource management (e.g., mining, clean energy and water) 10.2% Private sector development 9.3% Gender based violence 9.1% Poverty reduction 9.1% Local governance and institutions 8.7% Social protection (e.g., pensions, targeted social assistance) 7.2% Trade and exports 6.3% Global/regional integration 6.3% Gender equity (closing the gap between women and men, and boys and girls) 5.4% Social cohesion 3.7% Energy 3.5% Judiciary reform 3.0% Equality of opportunity (i.e., social inclusion) 2.8% Urban development 2.8% Information and communications technology 2.6% Water and sanitation 2.4% Transport (e.g., roads, bridges, transportation) 2.0% Financial markets 1.7% Food security 1.5% Crime and violence 1.5% Climate change (e.g., mitigation, adaptation) 1.5% Communicable/non-communicable diseases (e.g., ARI, diarrhea, diabetes, 1.1% cardiovascular) Disaster risk management 1.1% Pollution 0.9% 58 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues Facing Afghanistan (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Afghanistan? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=491) Security/stabilization/reconstruction 43.8% Economic growth 40.7% Anti corruption 34.2% Agriculture and rural development 32.0% Job creation/employment 25.1% Private sector development 14.9% Local governance and institutions 12.0% Natural resource management (e.g., mining, clean energy and water) 11.6% Trade and exports 11.2% Equality of opportunity (i.e., social inclusion) 6.9% Education 6.9% Judiciary reform 5.9% Social protection (e.g., pensions, targeted social assistance) 5.1% Public sector governance/reform (i.e., government effectiveness, public financial 5.1% management, public expenditure, fiscal system reform) Social cohesion 4.3% Crime and violence 4.1% Global/regional integration 3.7% Transport (e.g., roads, bridges, transportation) 3.3% Gender equity (closing the gap between women and men, and boys and girls) 3.1% Energy 3.1% Water and sanitation 2.9% Food security 2.9% Health (e.g., high maternal mortality, child mortality, fertility rate, and 2.6% malnutrition) Financial markets 2.4% Communicable/non-communicable diseases (e.g., ARI, diarrhea, diabetes, 2.2% cardiovascular) Climate change (e.g., mitigation, adaptation) 1.8% Regional conflict and tensions 1.4% Disaster risk management 1.2% Urban development 1.0% Information and communications technology 0.8% Gender based violence 0.4% Pollution 0.2% 59 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues Facing Afghanistan (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improveme nt in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Percentage of Respondents Afghanistan? (Choose no more than TWO) (Responses Combined; N=436) Better employment opportunities for young people 48.6% Consistent economic growth 20.2% Better quality public services 19.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 19.0% businesses) Better opportunity for the poor who live in rural areas 16.3% Better employment opportunities for women 15.6% Education and training that better ensure job opportunity 14.0% A growing middle class 10.6% More reliable social safety net 9.4% Greater voice and participation for citizens to help ensure greater accountability 7.1% Greater access to health and nutrition for citizens 6.2% Greater access to micro-finance for the poor 5.7% Better opportunity for the poor who live in urban areas 3.2% Other 2.5% 5. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Afghanistan. (Choose no more than Percentage of Respondents TWO) (Responses Combined; N=470) High levels of corruption 55.7% Lack of security (i.e., conflict and violence) 38.9% Weak institutional capacity 21.7% Political uncertainty 20.6% Policy inconsistency 16.8% Weak accountability 10.4% Weak social cohesion 9.8% Lack of access to development finance 6.6% None. I do not consider Afghanistan a fragile state. 6.6% Food insecurity 3.2% Other 0.9% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Afghanistan? 487 0 5.38 2.69 (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 430 61 7.02 2.65 in Afghanistan. (1-Not effective at all, 10-Very effective) 60 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Afghanistan solve its most complicated 388 102 6.68 2.64 development challenges? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank Group can have the most impact on development results in Afghanistan, in which sectors do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Afghanistan? (Choose no more than THREE) (Responses Combined; N=485) Security/stabilization/reconstruction 60.6% Education 27.2% Job creation/employment 21.4% Anti corruption 21.2% Poverty reduction 14.4% Private sector development 13.8% Natural resource management (e.g., mining, clean energy and water) 13.6% Agriculture and rural development 12.2% Economic growth 12.0% Public sector governance/reform (i.e., government effectiveness, public financial 11.3% management, public expenditure, fiscal system reform) Health (e.g., high maternal mortality, child mortality, fertility rate, and 8.2% malnutrition) Global/regional integration 7.8% Trade and exports 7.2% Energy 7.0% Gender equity (closing the gap between women and men, and boys and girls) 6.2% Food security 5.4% Financial markets 5.2% Local governance and institutions 4.5% Transport (e.g., roads, bridges, transportation) 4.3% Gender based violence 4.1% Judiciary reform 4.1% Water and sanitation 3.7% Regional conflict and tensions 3.3% Crime and violence 2.9% Social protection (e.g., pensions, targeted social assistance) 2.9% Communicable/non-communicable diseases (e.g., ARI, diarrhea, diabetes, 2.7% cardiovascular) Social cohesion 2.5% Equality of opportunity (i.e., social inclusion) 1.9% Pollution 1.9% Urban development 1.0% Information and communications technology 0.6% Disaster risk management 0.2% Climate change (e.g., mitigation, adaptation) 0.0% 61 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=213) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Afghanistan? Value Value Combined Capacity development related to World Bank Group supported 25.8% 14.4% 40.2% projects Financial resources 22.1% 11.0% 33.1% Bringing together different groups of stakeholders 22.1% 9.6% 31.6% Donor coordination 5.6% 14.4% 20.0% Technical assistance 7.0% 10.0% 17.1% Promoting knowledge sharing 4.2% 9.1% 13.3% Implementation support 3.8% 9.1% 12.8% Mobilizing third party financial resources 4.2% 8.6% 12.8% Policy advice, studies, analyses 4.2% 5.7% 10.0% Data and statistics 0.0% 6.7% 6.7% Other 1.4% 1.0% 2.4% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Afghanistan? (Choose no more than TWO) (Responses Combined; N=458) Not enough public disclosure of its work 18.8% Not sufficiently focused on results 15.9% Not collaborating enough with private sector 15.9% Not adequately sensitive to political/social realities in Afghanistan 15.3% Not aligned with country priorities 13.1% Not focused enough on issues that are unique to post-conflict countries 12.0% Inadequate number of World Bank Group staff members located in the country 10.9% Staff too inaccessible 10.9% Not in it for the long term 10.5% World Bank Group’s processes too slow 10.3% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 9.2% representatives) Too influenced by developed countries 8.7% Not willing to honestly criticize policies and reform efforts in the country 7.6% Don’t know 6.8% Not exploring alternative policy options 5.7% World Bank Group’s processes too complex 5.7% Not adequately collaborating with organizations such as bilaterals, multilaterals, 5.2% trust funds, UN agencies Arrogant in its approach 3.1% Its advice and strategies do not lend themselves to practical problem solving 2.8% Other 2.2% The credibility of its knowledge/data 2.0% 62 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) 7. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Afghanistan? (Select only ONE response) (N=495) To a fully sufficient degree 12.3% To a somewhat sufficient degree 28.3% To a somewhat insufficient degree 28.5% To a very insufficient degree 15.8% Don’t know 15.2% 8. How EFFECTIVE do you believe the following World Bank Group’s Effectiveness instruments are in supporting the Afghanistan Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD 1. Investment Project Financing (IPF) 281 124 7.29 2.30 2. Development Policy Grants (DPGs – budget support) 333 56 7.51 2.15 3. Program-for-Results Financing (PforR) 292 87 6.93 2.36 4. Trust funds and grants 285 87 7.12 2.51 5. MIGA Guarantees 238 133 6.93 2.56 6. IFC Investment Services 262 114 7.10 2.39 7. IFC Advisory Services 248 128 7.11 2.44 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=493) Youth/university groups 30.8% Media 26.2% Private sector 26.0% Local government 24.9% Academia/think tanks/research institutes 15.2% Beneficiaries 14.4% Foundations 8.9% NGOs/Community Based Organizations 8.7% Donor community 7.1% Regional organizations (e.g., SAARC, ECO, RECCA) 6.9% Emerging donors (e.g., China, India, Russia) 6.3% UN agencies 6.3% NATO’s Resolute Support Mission 4.1% Other 3.9% Parliament 3.0% Don’t know 2.4% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Afghanistan? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in 440 32 7.46 2.53 development in Afghanistan* 11. The World Bank Group’s work is aligned with what I consider the 393 61 6.71 2.56 development priorities for Afghanistan* 63 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Afghanistan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 386 40 6.22 2.46 13. Flexibility (in terms of the institution’s products and services)* 333 63 6.21 2.29 14. Flexibility (in terms of changing country circumstances)* 353 44 6.26 2.29 15. Being inclusive* 355 34 6.28 2.52 16. Openness (sharing data and other information)* 353 42 5.94 2.70 17. Collaboration with the Government* 381 29 7.09 2.26 18. The speed in which it gets things accomplished on the ground* 352 43 6.61 2.27 19. Helping to bring discipline/effective supervision to implementation of 346 53 6.70 2.47 investment projects* 20. Collaboration with civil society* 338 56 6.16 2.54 21. Staff accessibility* 326 63 5.60 2.71 22. Collaboration with other donors and development partners* 326 68 6.55 2.28 23. Collaboration with the private sector* 341 60 6.28 2.44 24. Collaboration with the UN* 318 73 7.29 2.14 25. Straightforwardness and honesty* 326 67 6.86 2.47 26. Treating clients and stakeholders in Afghanistan with respect* 318 74 7.26 2.32 27. Being a long-term partner* 339 74 7.39 2.55 28. To what extent does the World Bank Group partner with the right people to Percentage of Respondents support work on the ground in Afghanistan? (Select only ONE response) (N=484) Nearly never 4.3% Rarely 13.0% Sometimes 33.9% Nearly always 19.6% Don’t know 19.4% Prefer not to answer 9.7% 29. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Afghanistan? (Select no Percentage of Respondents more than TWO) (Responses Combined; N=480) United Nations Development Program (UNDP) 40.4% United Nations Assistance Mission in Afghanistan (UNAMA) 34.4% United Nations High Commissioner for Refugees (UNHCR) 26.7% World Health Organization (WHO) 22.9% Afghan Red Crescent Society 16.5% International Committee of the Red Cross (ICRC) 11.3% The United Nations International Children's Emergency Fund (UNICEF) 10.8% Don’t know 9.6% Save the Children 7.3% Other 5.4% None 2.3% 64 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) 30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=489) Ongoing conflict and instability 52.6% Corruption 50.5% Political pressures and obstacles 41.1% Poor donor coordination 32.5% Inadequate funding 19.4% Poor coordination within the Government 16.8% Lack of/inadequate levels of capacity in Government 14.7% There is not an adequate level of citizen/civil society participation 9.4% Reforms are not well thought out in light of country challenges 9.2% Poor coordination within the World Bank Group 9.2% The World Bank Group is not sensitive enough to political/social realities on the 9.0% ground There is an inadequate level of private sector participation and support 7.4% The World Bank Group does not provide the government with consistent support 6.5% throughout the reform effort Other 2.7% C. World Bank Group’s Effectiveness and Results 1. In Afghanistan, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 391 51 5.74 2.80 2. The impact of climate change 326 82 5.70 2.42 3. Ongoing conflict and instability 380 67 6.15 3.17 65 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Afghanistan? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 278 169 6.45 2.49 2. Gender equity (closing the gap between women and men, and boys and 339 93 6.78 2.23 girls) 3. Private sector development 329 96 6.66 2.45 4. Education 340 82 7.13 2.23 5. Public sector governance/reform (i.e., government effectiveness, public 318 104 6.58 2.25 financial management, public expenditure, fiscal system reform) 6. Regional integration 268 145 6.51 2.41 7. Food security 301 111 6.56 2.37 8. Urban development 323 90 6.40 2.32 9. Energy 320 97 6.50 2.56 10. Water and sanitation 318 97 6.32 2.44 11. Pollution 300 110 5.67 2.81 12. Job creation/employment 338 78 6.24 2.58 13. Health (e.g., high maternal mortality, child mortality, fertility rate, and 342 76 6.79 2.21 malnutrition) 14. Financial markets 294 115 5.86 2.56 15. Transport (e.g., roads, bridges, transportation) 324 84 6.58 2.41 16. Agriculture and rural development 329 90 6.89 2.36 17. Trade and exports 306 103 6.41 2.47 18. Natural resource management (e.g., mining, clean energy and water) 306 103 6.22 2.72 19. Climate change (e.g., mitigation, adaptation) 279 134 5.51 2.73 20. Poverty reduction 344 70 6.08 2.68 21. Anti corruption 327 91 5.84 2.91 22. Judiciary reform 291 124 6.07 2.74 23. Economic growth 340 77 6.44 2.45 24. Disaster risk management 286 122 6.03 2.42 25. Equality of opportunity (i.e., social inclusion) 289 120 5.97 2.56 26. Communicable/non-communicable diseases (e.g., ARI, diarrhea, diabetes, 286 123 6.40 2.44 cardiovascular) 27. Information and communications technology 292 118 7.01 2.23 28. Gender based violence 309 102 6.31 2.36 29. Local governance and institutions 335 85 6.45 2.38 30. Social cohesion 316 111 6.34 2.70 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Afghanistan? (1-To no degree at all, 10-To a very 419 68 6.98 2.37 significant degree) Building and Strengthening Country Systems* N DK Mean SD 4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in 396 95 6.62 2.52 Afghanistan? (1-To no degree at all, 10-To a very significant degree) 66 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Afghanistan? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments (i. e., investment lending, Development Policy Grant, Trust Funds, Program-for-Results, etc.) meet the 432 46 6.72 2.59 needs of Afghanistan* 6. The World Bank Group meets Afghanistan’s needs for knowledge services 384 56 6.70 2.55 (e.g., research, analysis, data, technical assistance)* Mobilizing Finance for Development N DK Mean SD 7. How effectively does the World Bank Group help Afghanistan to mobilize finance for development from private sector sources? (1-Not effectively at all, 397 88 7.22 2.37 10-Very effectively) 8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Afghanistan? (Select only Percentage of Respondents ONE response) (N=494) Very familiar 5.1% Somewhat familiar 30.4% Somewhat unfamiliar 31.4% Very unfamiliar 12.3% Don’t know 20.9% How effectively does the World Bank Group support Afghanistan’s efforts … ? (1-Not effectively at all, 10-Very effectively) N DK Mean SD 9. To build stronger domestic resource mobilization systems in the 390 83 6.70 2.56 Government (e.g., tax collection) 10. To develop better and stronger data collection/analytics systems within the 369 78 6.70 2.29 Government 11. To strengthen the country’s crisis preparedness 363 95 6.91 2.53 Systematic Country Diagnosis and Country Partnership Framework Activities N DK Mean SD 12. How effectively does the World Bank Group’s SCD and CPF activities support Afghanistan’s efforts to manage crisis related risks? (1-Not effectively at all, 10- 297 183 7.31 2.27 Very effectively) 13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent Percentage of Respondents WBG’s activities? (Select only ONE response) (N=482) The World Bank Group is providing less valuable support than in the past, to enhance the Afghanistan’s ability to systematically identify and monitor risks by 28.8% drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Afghanistan’s ability to systematically identify and monitor risks by 31.1% drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematica lly identifying 12.0% and monitoring risks in Afghanistan has remained constant Don’t know 28.0% 67 World Bank Group Country Opinion Survey 2018: Afghanistan D. The Afghanistan Reconstruction Trust Fund (ARTF) Familiarity with the Work of the ARTF N DK Mean SD 1. How familiar are you with the work of the ARTF in Afghanistan? (1- Not 388 96 5.79 2.90 familiar at all, 10-Very familiar) To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. The ARTF priorities are aligned with the key development priorities in 364 106 6.05 2.62 Afghanistan. 3. The ARTF distributes resources fairly and equally throughout the country. 359 97 5.37 2.56 4. The ARTF distributes resources in a way that effectively supports the key 368 91 5.83 2.39 development priorities in Afghanistan. 5. The ARTF’s efforts are leading to sustainable results on the ground. 358 90 6.39 2.61 6. The ARTF collaborates well with the Afghanistan Government. 354 96 6.10 2.52 7. The World Bank Group collaborates well with other ARTF donors. 333 118 6.61 2.47 8. There should be more oversight of how ARTF resources are spent. 359 91 6.98 2.68 9. There should be more public information available about the work of the 371 79 7.28 2.70 ARTF. 10. The ARTF is flexible and responds to changing conditions in Afghanistan. 349 103 6.73 2.57 E. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=486) Weekly 4.3% Monthly 6.6% A few times a year 14.4% Rarely 44.0% Never 30.7% In Afghanistan, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 317 131 5.74 2.61 3. Include appropriate level of stakeholder involvement during preparation 302 113 6.18 2.43 4. Lead to practical solutions 319 100 6.46 2.43 5. Are accessible (well written and easy to understand) 326 102 6.20 2.59 6. Are source of relevant information on global good practices 332 88 6.83 2.45 7. Are adequately disseminated 321 108 5.78 2.83 8. Are translated enough into local language 321 110 6.42 2.83 9. Are adaptable to Afghanistan’s specific development challenges and country 333 106 6.50 2.67 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 436 61 7.81 2.18 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 396 99 6.97 2.36 technical quality) 68 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group 1. When working with the World Bank Group on programs, projects and other Percentage of Respondents activities, do you believe that the team … ? (Select only ONE response) (N=479) Almost never has the right skills mix to tackle the challenges of fragility 6.3% Rarely has the right skills mix to tackle the challenges of fragility 10.0% Sometimes has the right skills mix to tackle the challenges of fragility 21.3% Almost always has the right skills mix to tackle the challenges of fragility 16.7% Don’t know 29.4% Prefer not to answer 16.3% To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. The World Bank Group disburses funds promptly 346 125 6.14 2.75 3. The World Bank Group effectively monitors and evaluates the projects and 370 89 6.35 2.49 programs it supports 4. The World Bank Group’s approvals and reviews are done in a timely fashion 349 106 6.24 2.47 5. The World Bank Group’s “Safeguard Policy” requirements are reason able 330 115 6.60 2.25 6. The World Bank Group’s conditions on its lending are reasonable 353 96 6.36 2.49 7. The World Bank Group takes decisions quickly in Afghanistan* 346 100 6.34 2.46 8. Working with the World Bank Group increases Afghanistan's institutional 395 56 7.35 2.32 capacity 9. Where country systems (e.g., procurement, financial management, etc.) are 367 90 7.25 2.21 adequate, the World Bank Group makes appropriate use of them* WBG Staffing in Afghanistan N DK Mean SD 10. To what extent do you believe the World Bank Group is adequately staffed in 316 161 6.35 2.57 Afghanistan? (1-To no degree at all, 10-To a very significant degree) Donors Supporting Government Efforts N DK Mean SD 11. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to returning refugees and IDPs in 431 58 6.81 2.75 Afghanistan? (1-To no degree at all, 10-To a very significant degree) 12. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to Percentage of Respondents returning refugees and IDPs in Afghanistan? (Choose no more than TWO) (Responses Combined; N=477) Education 43.6% Jobs 38.4% Health 23.9% Infrastructure 22.2% Supporting poor and marginalized local communities 21.0% Public services 19.5% Business development 12.2% Macro issues (fiscal accounts, balance of payments, etc.) 5.7% Social cohesion 4.8% Don’t know 2.7% Other 0.8% 69 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group (continued) 13. Please rate how you feel when you think about the impact of returning refugees and IDPs in regards to … Percentage of Respondents (N=450) A very negative A somewhat A somewhat A very positive No impact impact negative impact positive impact impact at all Afghanistan’s economy 26.0% 24.2% 30.4% 16.4% 2.9% Social cohesion 8.7% 16.8% 37.4% 33.3% 3.8% National security 15.3% 20.7% 27.9% 29.3% 6.8% Public service delivery 16.7% 23.5% 33.1% 18.8% 8.0% Afghanistan’s poor and 21.1% 24.4% 23.9% 19.3% 11.3% marginalized G. The Future Role of the World Bank Group in Afghanistan 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Afghanistan? (Choose no more than TWO) (Responses Combined; N=473) Increase the level of capacity development in the country 22.6% Collaborate more effectively with Government clients (e.g., national, state, local) 22.6% Work more with private sector 21.1% Provide more adequate data/knowledge/statistics/figures on Afghanistan’s 19.5% economy Increase the level of World Bank Group staffing in Afghanistan’s office 14.0% Ensure greater selectivity in its work 12.3% Work faster 12.3% Leverage the private sector more (i.e., mobilize private sector development) 11.8% Work more with civil society and beneficiary representatives 11.6% Help to bring discipline/effective supervision to implementation of World Bank 8.7% Group projects Improve the quality of its experts as related to Afghanistan’s specific challenges 8.5% Offer more innovative knowledge services 6.8% Collaborate more effectively with organizations such as bilaterals, multilaterals, 6.6% trust funds, UN agencies Improve the competitiveness of its financing compared to markets (e.g., cost, 6.3% timeliness, other terms) Reduce the complexity of obtaining World Bank Group financing 6.1% Offer more innovative financial products 4.9% Other 1.9% 2. When considering the combination of services that the World Bank Group offers in Afghanistan, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in Afghanistan? (Select only ONE response) (N=450) Financial services 38.4% The current combination is appropriate for Afghanistan 21.1% Knowledge products 19.8% Convening services 10.9% None of the above 5.3% Don’t know 4.4% 70 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan (continued) 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Afghanistan? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=415) Public financial management 36.6% Jobs 29.2% Access to basic services (e.g., education, health, water) 24.6% Social cohesion 24.1% Security mechanisms 22.2% Capacity of state institutions 20.7% Stimulating dialogue to promote peace and stability 18.8% Support domestic resource mobilization 18.1% Reducing gender based violence 16.4% Crisis response 15.2% Crisis preparedness 13.5% Access to justice systems 12.8% Improving livelihoods 12.5% Food security 8.9% Conflict resolution mechanisms 8.7% Social safety nets 8.2% 3B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Afghanistan? (Choose no more than THREE) (Responses Combined; N=387) Security mechanisms 24.3% Jobs 24.0% Capacity of state institutions 21.2% Stimulating dialogue to promote peace and stability 20.9% Access to justice systems 20.4% Social cohesion 19.9% Reducing gender based violence 19.6% Conflict resolution mechanisms 18.9% Public financial management 18.1% Support domestic resource mobilization 17.3% Improving livelihoods 16.5% Crisis preparedness 15.0% Access to basic services (e.g., education, health, water) 13.2% Crisis response 12.9% Social safety nets 12.7% Food security 10.9% 71 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan (continued) 4. To what degree does the World Bank Group support with its resources Degree (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Social cohesion 293 91 6.40 2.53 2. Public financial management 303 79 6.92 2.01 3. Reducing gender based violence 315 70 6.92 2.28 4. Crisis preparedness 291 77 6.72 2.31 5. Crisis response 302 77 6.60 2.40 6. Access to justice systems 278 82 6.19 2.54 7. Security mechanisms 285 98 6.24 2.61 8. Conflict resolution mechanisms 274 91 6.29 2.29 9. Support domestic resource mobilization 296 75 6.33 2.38 10. Access to basic services (e.g., education, health, water) 315 58 7.05 2.12 11. Capacity of state institutions 314 58 6.84 2.26 12. Jobs 334 58 6.31 2.56 13. Improving livelihoods 325 57 6.40 2.57 14. Food security 306 60 6.59 2.49 15. Social safety nets 295 78 6.41 2.37 16. Stimulating dialogue to promote peace and stability 301 86 6.84 2.64 H. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in Percentage of Respondents Afghanistan? (N=490) Never 42.2% Less than once a year 20.8% Once a year to a few times a year 17.1% Less than once a month 10.8% At least once a month 4.1% At least once a week 4.9% 2. How much face-to-face access would you like to have with the World Bank Group in Afghanistan (i.e., discussions, meetings, conferences, workshops, Percentage of Respondents training, etc.)? (Select only ONE response) (N=480) I prefer more frequent interactions with the World Bank Group 33.3% I prefer to have more face to face interactions with the World Bank Group 34.2% I prefer the frequency of my interactions with the World Bank Group to be just 13.1% about the same as they are currently I prefer less frequent interactions with the World Bank Group 6.7% Prefer not to answer 12.7% 72 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) 3. How do you get most of your information about economic and social Percentage of Respondents development issues in Afghanistan? (Choose no more than TWO) (Responses Combined; N=466) Internet 39.1% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 36.1% Local television 34.5% International television 20.6% Local radio 20.0% International radio 13.9% Local newspapers 11.4% International newspapers 8.2% Periodicals 4.5% Other 3.0% 4. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=471) World Bank Group’s seminars/workshops/conferences 50.3% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 31.4% World Bank Group’s website 24.4% World Bank Group’s publications and other written materials 24.0% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 21.7% e-Newsletters 20.0% Mobile phones 12.3% Other 2.8% 5. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=430) Yes 35.1% No 64.9% Percentage of Respondents 6. Do you have reliable access to the Internet? (N=461) Yes 70.9% No 29.1% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=458) Yes 42.1% No 57.9% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=463) Yes 41.7% No 58.3% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=425) High speed/WiFi 63.8% Dial-up 36.2% 73 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) 10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=478) Weekly 7.7% Monthly 10.7% A few times a year 15.9% Rarely 38.1% Never 27.6% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 171 30 6.62 2.69 12. I find the information on the World Bank Group’s websites useful 171 29 7.15 2.15 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 277 176 6.77 2.46 institution I. Background Information 1. Which of the following best describes your current position? (Select only Percentage of Respondents ONE response) (N=449) Local Government Office or Staff 14.5% Employee of a Ministry, Ministerial Department or Implementation Agency 12.0% Media (press, radio, TV, web, etc.) 11.8% Office of Minister 8.5% Office of the President 6.9% Office of Parliamentarian 6.2% Youth Group 6.2% NGO/Community Based Organization 5.6% Academia/Research Institute/Think Tank 4.9% Private Sector Organization 4.2% Trade Union 3.3% Project Management Unit (PMU) overseeing implementation of project/ Consultant/Contractor working on World Bank 2.4% Group supported project/program Independent Government Institution (i.e., Regulatory Agency, Central 2.4% Bank/oversight institution) Other 2.4% Office of the Chief Executive 2.0% Judiciary Branch 1.8% Bilateral/Multilateral Agency 1.3% Financial Sector/Private Bank 1.3% Private Foundation 1.1% Faith-Based Group 0.9% 74 World Bank Group Country Opinion Survey 2018: Afghanistan I. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=463) Education 22.0% Governance 13.2% Other 9.9% Public-private partnerships 6.3% Fragility, conflict and violence 5.4% Gender 5.2% Social protection and labor 5.0% Agriculture 5.0% Macroeconomics and fiscal management 3.9% Generalist (specialized in multiple sectors) 3.9% Urban, rural, and social development 3.7% Jobs 3.2% Health, nutrition, and population 2.6% Energy and extractives 2.6% Finance and markets 2.4% Environment and natural resources 2.2% Water 1.1% Trade and competitiveness 1.1% Transport and ICT 0.9% Poverty 0.6% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, or MIGA) in your country? (N=462) Yes 18.6% No 81.4% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Afghanistan? (Select only ONE response) (N=361) The World Bank (IDA) 33.5% The International Finance Corporation (IFC) 14.1% The Multilateral Investment Guarantee Agency (MIGA) 13.6% Other 38.8% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=437) Yes 27.9% No 72.1% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Afghanistan? (Select only ONE response) (N=116) The two institutions work well together 33.6% The way the two institutions work together needs improvement 49.1% The two institutions do not work well together 8.6% Don't know 8.6% 75 World Bank Group Country Opinion Survey 2018: Afghanistan I. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Afghanistan? (Choose no more than TWO) (Responses Combined; N=414) Observer (i.e., follow in media, discuss in informal conversations, etc.) 38.6% Use World Bank Group website for information, data, research, etc. 37.2% Collaborate as part of my professional duties 27.1% Use World Bank Group reports/data 25.8% Engage in World Bank Group related/sponsored events/activities 22.2% Percentage of Respondents 8. What’s your gender? (N=469) Female 27.7% Male 72.3% Percentage of Respondents 9. What’s your age? (N=479) 25 and under 12.5% 26-35 35.9% 36-45 28.0% 46-55 17.1% 56 and above 6.5% Percentage of Respondents 10. Which best represents your geographic location? (N=473) Kabul 20.5% Outside Kabul 79.5% 76 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix B: Responses to All Questions by Stakeholder Groups1  Office of the President/Chief Executive N=40  Office of Minister N=38  Office of Parliamentarian N=28  Employee of a Ministry/PMU/Consultant N=65  Local Government N=65  Private Sector/Financial Sector/Private Bank N=25  CSO N=77  Media N=53  Academia/Research Institute/Think Tank N=22  Other N=36 A. General Issues facing Afghanistan In general, would you say that Afghanistan is headed in ... ? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other The right direction 45.7% 27.3% 36.4% 63.3% 48.0% 54.2% 35.4% 37.8% 55.6% 45.2% The wrong direction 25.7% 45.5% 40.9% 18.3% 26.0% 25.0% 32.3% 35.6% 16.7% 25.8% Not sure 28.6% 27.3% 22.7% 18.3% 26.0% 20.8% 32.3% 26.7% 27.8% 29.0% 1 Only 449 respondents provided information about their current positions. Therefore, only these respondents were included in the analysis presented in this Appendix. 77 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues facing Afghanistan (continued) Listed below are a number of development priorities in Afghanistan. Please identify which of the following you consider the most important development priorities in Afghanistan? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Gender based violence* 16.7% 14.3% 11.1% 21.3% 5.2% 8.3% 7.0% 4.0% 5.0% 2.9% Regional conflict and tensions 5.6% 8.6% 14.8% 6.6% 17.2% 16.7% 12.7% 12.0% 10.0% 14.3% Job creation/employment 25.0% 28.6% 22.2% 31.1% 53.4% 41.7% 36.6% 42.0% 25.0% 31.4% Health* 8.3% 5.7% 25.9% 36.1% 10.3% 8.3% 8.5% 14.0% 5.0% 2.9% Social protection* 2.8% 5.7% 3.7% 21.3% 1.7% 4.2% 2.8% 10.0% 10.0% 14.3% Gender equity 2.8% 5.7% 11.1% 1.6% 10.3% 0.0% 7.0% 6.0% 5.0% 2.9% Private sector development 5.6% 11.4% 14.8% 11.5% 6.9% 29.2% 8.5% 6.0% 5.0% 5.7% Education 30.6% 28.6% 33.3% 21.3% 13.8% 25.0% 29.6% 28.0% 35.0% 25.7% Security/stabilization/reconstruction* 52.8% 31.4% 44.4% 27.9% 51.7% 50.0% 54.9% 50.0% 55.0% 71.4% Public sector governance/reform* 5.6% 22.9% 0.0% 14.8% 0.0% 8.3% 12.7% 14.0% 45.0% 11.4% Global/regional integration 5.6% 8.6% 11.1% 3.3% 10.3% 0.0% 1.4% 6.0% 5.0% 5.7% Food security* 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 1.4% 4.0% 0.0% 0.0% Urban development 2.8% 5.7% 11.1% 4.9% 0.0% 0.0% 4.2% 2.0% 0.0% 0.0% Energy 5.6% 5.7% 7.4% 0.0% 6.9% 0.0% 1.4% 4.0% 0.0% 0.0% Water and sanitation 2.8% 5.7% 0.0% 1.6% 3.4% 0.0% 2.8% 4.0% 5.0% 0.0% Financial markets 0.0% 0.0% 7.4% 1.6% 0.0% 0.0% 2.8% 2.0% 0.0% 2.9% Pollution 0.0% 0.0% 0.0% 1.6% 0.0% 0.0% 0.0% 6.0% 0.0% 0.0% Local governance and institutions 13.9% 11.4% 7.4% 9.8% 10.3% 4.2% 7.0% 10.0% 10.0% 8.6% Disaster risk management* 0.0% 5.7% 0.0% 4.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 2.8% 2.9% 0.0% 3.3% 0.0% 4.2% 8.5% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% 1.4% 2.0% 0.0% 0.0% Transport* 0.0% 0.0% 14.8% 1.6% 1.7% 0.0% 1.4% 2.0% 5.0% 0.0% Agriculture and rural development 16.7% 5.7% 7.4% 16.4% 19.0% 12.5% 14.1% 10.0% 10.0% 5.7% Trade and exports 13.9% 11.4% 7.4% 8.2% 6.9% 4.2% 4.2% 2.0% 5.0% 5.7% Crime and violence 2.8% 5.7% 0.0% 0.0% 0.0% 0.0% 2.8% 0.0% 0.0% 2.9% Social cohesion 5.6% 2.9% 7.4% 1.6% 5.2% 8.3% 1.4% 4.0% 10.0% 0.0% Natural resource management* 2.8% 25.7% 0.0% 6.6% 15.5% 8.3% 9.9% 12.0% 5.0% 0.0% Climate change* 0.0% 14.3% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction* 16.7% 2.9% 25.9% 4.9% 12.1% 8.3% 7.0% 6.0% 5.0% 14.3% Anti corruption 19.4% 11.4% 7.4% 14.8% 25.9% 20.8% 23.9% 22.0% 30.0% 22.9% Judiciary reform 2.8% 0.0% 0.0% 3.3% 3.4% 12.5% 2.8% 4.0% 0.0% 0.0% Economic growth* 8.3% 2.9% 7.4% 8.2% 5.2% 20.8% 12.7% 6.0% 10.0% 25.7% Information and communications technology 5.6% 0.0% 0.0% 6.6% 0.0% 0.0% 2.8% 4.0% 0.0% 5.7% *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues facing Afghanistan (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Afghanistan? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Local governance and institutions* 12.8% 18.9% 25.9% 6.2% 6.5% 28.0% 11.8% 17.0% 9.1% 5.6% Information and communications technology 2.6% 0.0% 0.0% 1.5% 0.0% 4.0% 1.3% 0.0% 0.0% 0.0% Anti corruption* 46.2% 5.4% 25.9% 38.5% 33.9% 36.0% 36.8% 35.8% 45.5% 25.0% Judiciary reform 10.3% 2.7% 3.7% 4.6% 8.1% 8.0% 5.3% 3.8% 13.6% 0.0% Economic growth* 30.8% 16.2% 37.0% 53.8% 38.7% 40.0% 38.2% 50.9% 27.3% 44.4% Disaster risk management* 0.0% 5.4% 7.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Equality of opportunity 2.6% 8.1% 7.4% 1.5% 8.1% 8.0% 10.5% 7.5% 0.0% 8.3% Communicable/non-communicable diseases 0.0% 5.4% 11.1% 0.0% 3.2% 0.0% 2.6% 0.0% 0.0% 5.6% Social protection 0.0% 8.1% 7.4% 0.0% 0.0% 8.0% 7.9% 9.4% 13.6% 8.3% Agriculture and rural development* 20.5% 35.1% 18.5% 24.6% 51.6% 32.0% 30.3% 35.8% 22.7% 38.9% Trade and exports 17.9% 10.8% 11.1% 9.2% 9.7% 4.0% 13.2% 17.0% 13.6% 2.8% Crime and violence 10.3% 0.0% 0.0% 9.2% 6.5% 0.0% 2.6% 3.8% 0.0% 0.0% Climate change* 10.3% 0.0% 7.4% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 2.6% 13.5% 7.4% 4.6% 1.6% 0.0% 3.9% 1.9% 0.0% 0.0% Social cohesion 7.7% 2.7% 11.1% 3.1% 0.0% 0.0% 5.3% 0.0% 9.1% 5.6% Energy 0.0% 5.4% 0.0% 6.2% 1.6% 8.0% 2.6% 0.0% 0.0% 11.1% Security/stabilization/reconstruction* 43.6% 54.1% 22.2% 55.4% 46.8% 16.0% 38.2% 41.5% 54.5% 52.8% Financial markets 2.6% 2.7% 3.7% 0.0% 3.2% 0.0% 2.6% 0.0% 4.5% 5.6% Natural resource management* 12.8% 10.8% 3.7% 6.2% 11.3% 24.0% 3.9% 15.1% 13.6% 25.0% Gender based violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% Water and sanitation 5.1% 0.0% 3.7% 1.5% 1.6% 0.0% 5.3% 3.8% 9.1% 2.8% Pollution 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 25.6% 18.9% 22.2% 32.3% 32.3% 36.0% 27.6% 18.9% 13.6% 13.9% Health* 2.6% 13.5% 11.1% 3.1% 0.0% 0.0% 1.3% 1.9% 0.0% 0.0% Public sector governance/reform 5.1% 10.8% 14.8% 4.6% 0.0% 0.0% 5.3% 3.8% 13.6% 2.8% Gender equity 0.0% 0.0% 7.4% 1.5% 1.6% 0.0% 7.9% 3.8% 0.0% 8.3% Private sector development 7.7% 27.0% 18.5% 10.8% 17.7% 28.0% 18.4% 13.2% 4.5% 11.1% Education 15.4% 2.7% 7.4% 4.6% 6.5% 0.0% 3.9% 5.7% 9.1% 8.3% Global/regional integration 2.6% 2.7% 0.0% 1.5% 0.0% 12.0% 6.6% 3.8% 9.1% 5.6% Food security* 2.6% 8.1% 0.0% 1.5% 1.6% 0.0% 5.3% 0.0% 13.6% 0.0% Regional conflict and tensions 0.0% 5.4% 0.0% 4.6% 0.0% 0.0% 1.3% 1.9% 0.0% 0.0% Urban development 0.0% 5.4% 0.0% 1.5% 1.6% 4.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2018: Afghanistan A. General Issues facing Afghanistan (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other A growing middle class 15.4% 20.0% 16.0% 10.2% 1.9% 9.1% 11.8% 9.1% 5.6% 18.8% Better employment opportunities for young 35.9% 40.0% 40.0% 57.6% 55.6% 50.0% 41.2% 45.5% 72.2% 40.6% people Better employment opportunities for women 23.1% 14.3% 24.0% 6.8% 16.7% 18.2% 10.3% 25.0% 11.1% 15.6% Consistent economic growth 20.5% 8.6% 16.0% 23.7% 13.0% 22.7% 30.9% 13.6% 11.1% 25.0% More reliable social safety net* 15.4% 17.1% 4.0% 0.0% 9.3% 13.6% 8.8% 18.2% 0.0% 12.5% Greater access to micro-finance for the poor 7.7% 5.7% 16.0% 1.7% 1.9% 9.1% 4.4% 9.1% 11.1% 3.1% Greater voice and participation for citizens to 5.1% 0.0% 0.0% 8.5% 14.8% 4.5% 5.9% 4.5% 11.1% 9.4% help ensure greater accountability Education and training that better ensure job 10.3% 17.1% 8.0% 28.8% 5.6% 22.7% 4.4% 13.6% 38.9% 12.5% opportunity* Better quality public services 25.6% 20.0% 12.0% 18.6% 25.9% 18.2% 23.5% 20.5% 5.6% 18.8% Greater access to health and nutrition for 5.1% 17.1% 16.0% 3.4% 5.6% 0.0% 2.9% 6.8% 0.0% 9.4% citizens Better entrepreneurial opportunities 10.3% 17.1% 4.0% 18.6% 25.9% 22.7% 17.6% 27.3% 22.2% 12.5% Better opportunity for the poor who live in 15.4% 17.1% 24.0% 16.9% 18.5% 0.0% 26.5% 6.8% 11.1% 6.3% rural areas Better opportunity for the poor who live in 5.1% 0.0% 12.0% 1.7% 0.0% 0.0% 8.8% 0.0% 0.0% 6.3% urban areas* Other 5.1% 0.0% 8.0% 0.0% 5.6% 0.0% 1.5% 0.0% 0.0% 6.3% *Significantly different between stakeholder groups When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Afghanistan. (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other None. I do not consider Afghanistan a fragile 5.7% 5.4% 7.7% 16.7% 3.2% 0.0% 7.5% 6.0% 4.5% 5.6% state. Policy inconsistency 11.4% 18.9% 19.2% 11.7% 27.4% 12.5% 26.9% 10.0% 9.1% 16.7% Weak social cohesion 8.6% 10.8% 19.2% 13.3% 4.8% 20.8% 6.0% 6.0% 4.5% 8.3% Weak institutional capacity 20.0% 29.7% 30.8% 28.3% 19.4% 25.0% 9.0% 20.0% 31.8% 11.1% Food insecurity 5.7% 8.1% 3.8% 1.7% 3.2% 0.0% 4.5% 0.0% 0.0% 8.3% High levels of corruption* 71.4% 35.1% 30.8% 56.7% 51.6% 66.7% 61.2% 66.0% 68.2% 47.2% Weak accountability 5.7% 8.1% 7.7% 8.3% 8.1% 16.7% 11.9% 14.0% 4.5% 19.4% Lack of security* 25.7% 32.4% 23.1% 30.0% 43.5% 29.2% 32.8% 60.0% 45.5% 52.8% Political uncertainty 22.9% 29.7% 23.1% 15.0% 19.4% 25.0% 22.4% 12.0% 31.8% 16.7% Lack of access to development finance* 8.6% 13.5% 23.1% 1.7% 11.3% 0.0% 10.4% 0.0% 0.0% 5.6% Other* 5.7% 5.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of 38 5.24 2.26 38 7.11 2.25 26 4.50 2.66 64 5.06 2.98 60 5.43 2.48 25 5.16 2.70 77 4.97 2.67 52 4.42 2.33 20 5.80 1.32 36 6.25 2.70 the World Bank Group in Afghanistan?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness 34 6.65 2.66 34 7.41 2.48 24 7.58 2.64 48 7.48 2.19 58 6.90 2.73 25 6.16 2.49 66 6.85 2.58 46 6.74 2.70 21 7.33 2.20 33 6.39 2.95 in Afghanistan. (1-Not effective at all, 10-Very effective) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Afghanistan solve its 32 6.88 2.60 30 6.27 3.05 24 7.08 2.45 42 7.26 1.90 56 5.96 2.87 20 5.10 2.38 64 7.34 2.42 37 6.84 2.30 19 6.16 2.48 32 6.09 2.75 most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Afghanistan, in which sectors do you believe the World Bank Group should focus most of its resources in Afghanistan? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Security/stabilization/reconstruction 66.7% 55.3% 42.9% 68.3% 65.1% 37.5% 55.8% 67.3% 68.2% 70.6% Global/regional integration* 8.3% 0.0% 10.7% 12.7% 9.5% 20.8% 10.4% 3.8% 0.0% 0.0% Food security 8.3% 0.0% 3.6% 1.6% 4.8% 8.3% 7.8% 7.7% 4.5% 11.8% Health 8.3% 15.8% 14.3% 1.6% 11.1% 4.2% 10.4% 7.7% 4.5% 2.9% Regional conflict and tensions* 2.8% 5.3% 14.3% 0.0% 4.8% 8.3% 0.0% 5.8% 0.0% 0.0% Financial markets 5.6% 0.0% 14.3% 7.9% 7.9% 12.5% 7.8% 0.0% 0.0% 0.0% Gender based violence 5.6% 13.2% 3.6% 1.6% 3.2% 0.0% 7.8% 0.0% 4.5% 2.9% Gender equity* 19.4% 0.0% 3.6% 1.6% 4.8% 0.0% 10.4% 7.7% 4.5% 11.8% Private sector development* 0.0% 18.4% 0.0% 28.6% 15.9% 8.3% 18.2% 13.5% 18.2% 5.9% Education* 36.1% 26.3% 39.3% 14.3% 14.3% 16.7% 22.1% 32.7% 50.0% 29.4% Public sector governance/reform* 2.8% 5.3% 3.6% 23.8% 14.3% 12.5% 11.7% 5.8% 13.6% 14.7% Energy 8.3% 7.9% 10.7% 6.3% 7.9% 8.3% 5.2% 5.8% 0.0% 0.0% Water and sanitation* 13.9% 0.0% 7.1% 1.6% 4.8% 4.2% 6.5% 0.0% 0.0% 0.0% Pollution* 11.1% 2.6% 0.0% 0.0% 1.6% 4.2% 0.0% 1.9% 4.5% 0.0% Job creation/employment* 5.6% 15.8% 21.4% 17.5% 22.2% 37.5% 15.6% 36.5% 40.9% 23.5% Urban development 0.0% 5.3% 0.0% 1.6% 0.0% 4.2% 1.3% 0.0% 0.0% 0.0% Social protection* 0.0% 0.0% 7.1% 3.2% 0.0% 0.0% 13.0% 0.0% 0.0% 0.0% Social cohesion 0.0% 2.6% 0.0% 6.3% 0.0% 0.0% 2.6% 5.8% 4.5% 0.0% Anti corruption 16.7% 15.8% 7.1% 14.3% 23.8% 8.3% 28.6% 21.2% 27.3% 20.6% Poverty reduction 13.9% 7.9% 21.4% 15.9% 23.8% 12.5% 11.7% 11.5% 13.6% 8.8% Communicable/non-communicable diseases 0.0% 7.9% 7.1% 1.6% 1.6% 0.0% 3.9% 0.0% 0.0% 8.8% Local governance and institutions* 8.3% 7.9% 3.6% 1.6% 3.2% 0.0% 3.9% 15.4% 4.5% 0.0% Information and communications technology 2.8% 0.0% 0.0% 1.6% 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 2.8% 2.6% 3.6% 3.2% 4.8% 4.2% 3.9% 1.9% 18.2% 0.0% Agriculture and rural development* 11.1% 15.8% 3.6% 12.7% 19.0% 37.5% 7.8% 7.7% 9.1% 8.8% Trade and exports* 22.2% 0.0% 3.6% 6.3% 7.9% 4.2% 9.1% 1.9% 0.0% 17.6% Crime and violence* 2.8% 2.6% 14.3% 1.6% 0.0% 0.0% 3.9% 1.9% 0.0% 5.9% Natural resource management* 5.6% 26.3% 17.9% 30.2% 7.9% 25.0% 5.2% 7.7% 0.0% 20.6% Judiciary reform 0.0% 13.2% 3.6% 1.6% 1.6% 4.2% 5.2% 3.8% 0.0% 5.9% Economic growth 11.1% 13.2% 7.1% 11.1% 11.1% 16.7% 6.5% 25.0% 0.0% 20.6% Disaster risk management* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% Equality of opportunity 0.0% 2.6% 3.6% 0.0% 1.6% 0.0% 0.0% 0.0% 0.0% 5.9% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Afghanistan? Office of the Employee of a Private Sector/ Academia/ Greatest Value President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Bringing together different groups of 16.0% 46.2% 36.4% 9.1% 15.6% 11.1% 23.1% 28.6% 10.0% 42.9% stakeholders Capacity development related to World Bank 24.0% 0.0% 0.0% 36.4% 40.6% 22.2% 15.4% 35.7% 50.0% 28.6% Group supported projects* Technical assistance 12.0% 15.4% 0.0% 0.0% 12.5% 11.1% 7.7% 3.6% 0.0% 0.0% Policy advice, studies, analyses 12.0% 0.0% 0.0% 0.0% 0.0% 11.1% 7.7% 0.0% 10.0% 0.0% Financial resources 20.0% 38.5% 27.3% 22.7% 15.6% 33.3% 26.9% 25.0% 0.0% 14.3% Data and statistics 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Promoting knowledge sharing 0.0% 0.0% 9.1% 4.5% 3.1% 0.0% 11.5% 0.0% 10.0% 0.0% Implementation support 8.0% 0.0% 0.0% 9.1% 3.1% 0.0% 3.8% 3.6% 0.0% 7.1% Mobilizing third party financial resources 0.0% 0.0% 0.0% 4.5% 6.3% 0.0% 7.7% 3.6% 0.0% 0.0% Donor coordination* 0.0% 0.0% 27.3% 13.6% 3.1% 11.1% 0.0% 0.0% 20.0% 7.1% Other 8.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ 2nd Greatest Value President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Bringing together different groups of 11.1% 0.0% 0.0% 13.0% 12.9% 0.0% 0.0% 16.7% 40.0% 0.0% stakeholders* Capacity development related to World Bank 11.1% 20.0% 33.3% 8.7% 3.2% 33.3% 16.7% 16.7% 0.0% 28.6% Group supported projects Technical assistance 3.7% 0.0% 33.3% 17.4% 6.5% 11.1% 8.3% 10.0% 20.0% 7.1% Policy advice, studies, analyses 3.7% 0.0% 11.1% 13.0% 12.9% 0.0% 4.2% 0.0% 0.0% 14.3% Financial resources 25.9% 0.0% 11.1% 8.7% 9.7% 11.1% 12.5% 6.7% 10.0% 14.3% Data and statistics* 3.7% 0.0% 0.0% 0.0% 3.2% 0.0% 8.3% 16.7% 0.0% 28.6% Promoting knowledge sharing 14.8% 20.0% 0.0% 8.7% 6.5% 11.1% 20.8% 3.3% 20.0% 0.0% Implementation support* 3.7% 40.0% 0.0% 8.7% 9.7% 22.2% 16.7% 10.0% 0.0% 0.0% Mobilizing third party financial resources 11.1% 0.0% 0.0% 8.7% 6.5% 0.0% 8.3% 16.7% 10.0% 0.0% Donor coordination* 3.7% 20.0% 11.1% 13.0% 29.0% 11.1% 4.2% 3.3% 0.0% 7.1% Other 7.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Not sufficiently focused on results* 2.6% 20.0% 8.3% 32.1% 11.3% 18.2% 22.2% 14.9% 10.5% 6.3% Not enough public disclosure of its work 13.2% 11.4% 20.8% 19.6% 17.7% 31.8% 13.9% 25.5% 26.3% 25.0% Inadequate number of World Bank Group staff 18.4% 2.9% 16.7% 5.4% 11.3% 13.6% 11.1% 19.1% 21.1% 12.5% members located in the country Not adequately sensitive to political/social 5.3% 20.0% 12.5% 16.1% 22.6% 13.6% 9.7% 10.6% 15.8% 6.3% realities in Afghanistan Not focused enough on issues that are unique 23.7% 11.4% 29.2% 8.9% 12.9% 9.1% 4.2% 8.5% 5.3% 25.0% to post-conflict countries* Not willing to honestly criticize policies and 10.5% 17.1% 20.8% 7.1% 3.2% 0.0% 4.2% 6.4% 5.3% 9.4% reform efforts in the country Staff too inaccessible 18.4% 14.3% 8.3% 10.7% 4.8% 9.1% 18.1% 8.5% 10.5% 12.5% Not collaborating enough with private sector* 10.5% 8.6% 4.2% 30.4% 14.5% 13.6% 9.7% 25.5% 15.8% 12.5% Not adequately collaborating with organizations such as bilaterals, multilaterals, 0.0% 5.7% 8.3% 0.0% 19.4% 0.0% 5.6% 0.0% 0.0% 0.0% trust funds, UN agencies* Not aligned with country priorities* 28.9% 11.4% 4.2% 8.9% 16.1% 13.6% 15.3% 2.1% 5.3% 6.3% Too influenced by developed countries* 2.6% 8.6% 0.0% 8.9% 9.7% 22.7% 6.9% 21.3% 5.3% 6.3% World Bank Group’s processes too slow 5.3% 17.1% 16.7% 8.9% 9.7% 13.6% 6.9% 4.3% 10.5% 18.8% World Bank Group’s processes too complex 7.9% 8.6% 16.7% 5.4% 3.2% 0.0% 4.2% 0.0% 0.0% 9.4% Not exploring alternative policy options 0.0% 8.6% 12.5% 5.4% 1.6% 13.6% 9.7% 4.3% 0.0% 9.4% Not in it for the long term* 10.5% 2.9% 8.3% 5.4% 9.7% 4.5% 6.9% 17.0% 31.6% 12.5% Its advice and strategies do not lend 10.5% 0.0% 4.2% 1.8% 0.0% 0.0% 5.6% 2.1% 10.5% 0.0% themselves to practical problem solving Not collaborating enough with civil society* 7.9% 11.4% 8.3% 8.9% 0.0% 0.0% 16.7% 2.1% 21.1% 9.4% Arrogant in its approach 7.9% 5.7% 0.0% 5.4% 1.6% 0.0% 1.4% 6.4% 5.3% 0.0% The credibility of its knowledge/data 0.0% 2.9% 0.0% 0.0% 3.2% 0.0% 5.6% 0.0% 0.0% 6.3% Other 5.3% 0.0% 0.0% 3.6% 1.6% 0.0% 0.0% 6.4% 0.0% 6.3% Don’t know 7.9% 5.7% 0.0% 3.6% 12.9% 9.1% 11.1% 8.5% 0.0% 0.0% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other To a fully sufficient degree 5.0% 0.0% 10.7% 22.6% 24.6% 0.0% 14.7% 7.5% 9.1% 11.1% To a somewhat sufficient degree 32.5% 37.8% 28.6% 30.6% 32.3% 16.0% 28.0% 24.5% 27.3% 25.0% To a somewhat insufficient degree 35.0% 16.2% 50.0% 12.9% 24.6% 44.0% 28.0% 37.7% 36.4% 33.3% To a very insufficient degree 15.0% 21.6% 3.6% 8.1% 12.3% 28.0% 12.0% 15.1% 18.2% 13.9% Don't know 12.5% 24.3% 7.1% 25.8% 6.2% 12.0% 17.3% 15.1% 9.1% 16.7% *Significantly different between stakeholder groups 84 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Afghanistan Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing* 24 6.46 2.36 28 8.39 1.55 18 6.33 1.88 31 7.74 2.19 40 7.60 2.39 13 7.08 2.14 42 6.83 2.09 22 6.32 2.61 11 7.09 2.02 22 7.36 2.72 Development Policy Grants* 25 6.44 1.98 35 7.77 1.78 22 6.68 2.10 33 7.18 2.05 46 8.63 1.66 15 7.13 2.20 53 7.49 2.06 29 7.10 2.38 17 8.00 1.54 27 7.44 2.26 Program-for-Results Financing 24 6.42 2.08 28 6.79 2.33 18 6.78 1.63 38 6.71 2.07 41 7.20 2.65 10 7.50 1.84 44 6.82 2.64 27 5.78 2.64 14 7.14 1.29 21 8.14 2.39 Trust funds and grants* 25 6.00 2.43 27 6.93 1.73 20 8.30 1.53 31 7.10 1.85 40 8.20 2.15 15 6.47 2.47 41 7.78 2.25 27 6.63 2.82 14 7.50 2.21 21 7.43 2.98 MIGA Guarantees* 24 6.54 2.55 21 7.19 1.33 19 6.74 1.76 27 7.15 2.58 33 7.76 2.77 12 6.17 2.12 36 6.69 2.82 19 5.11 2.45 6 8.00 1.67 16 7.69 2.70 IFC Investment Services 22 6.23 1.90 25 7.32 1.70 19 7.58 1.95 30 6.93 2.65 32 7.75 3.01 11 6.36 2.73 45 6.93 2.14 24 6.25 2.15 10 7.90 1.37 21 7.71 2.65 IFC Advisory Services 22 6.45 2.42 25 7.32 1.41 19 6.53 1.54 27 7.41 2.41 22 8.05 2.84 13 6.92 2.56 43 7.33 2.38 24 5.83 2.71 12 7.42 1.56 19 7.74 2.77 *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Beneficiaries* 5.0% 23.7% 3.6% 20.6% 28.6% 12.5% 5.3% 15.1% 9.1% 19.4% Youth/university groups* 35.0% 13.2% 53.6% 34.9% 23.8% 25.0% 38.7% 13.2% 36.4% 33.3% Private sector 30.0% 42.1% 10.7% 17.5% 27.0% 37.5% 29.3% 26.4% 13.6% 19.4% Local government* 35.0% 31.6% 21.4% 22.2% 39.7% 29.2% 12.0% 18.9% 18.2% 19.4% Donor community 0.0% 0.0% 10.7% 6.3% 4.8% 4.2% 13.3% 11.3% 13.6% 2.8% NGOs/Community Based Organizations 7.5% 0.0% 3.6% 6.3% 7.9% 16.7% 13.3% 13.2% 9.1% 8.3% Academia/think tanks/research institutes* 12.5% 0.0% 3.6% 20.6% 20.6% 4.2% 17.3% 11.3% 59.1% 13.9% Parliament* 2.5% 2.6% 17.9% 3.2% 1.6% 0.0% 0.0% 3.8% 0.0% 5.6% Foundations 17.5% 5.3% 7.1% 4.8% 7.9% 4.2% 16.0% 9.4% 13.6% 8.3% Media* 25.0% 21.1% 25.0% 34.9% 6.3% 33.3% 26.7% 49.1% 9.1% 25.0% NATO’s Resolute Support Mission* 0.0% 13.2% 0.0% 0.0% 12.7% 0.0% 1.3% 3.8% 0.0% 5.6% Emerging donors 0.0% 0.0% 0.0% 12.7% 7.9% 8.3% 2.7% 7.5% 9.1% 11.1% UN agencies* 10.0% 18.4% 3.6% 3.2% 3.2% 0.0% 5.3% 9.4% 0.0% 8.3% Regional organizations 7.5% 13.2% 14.3% 6.3% 6.3% 0.0% 6.7% 7.5% 9.1% 0.0% Other* 10.0% 10.5% 10.7% 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 8.3% Don’t know 0.0% 5.3% 3.6% 1.6% 1.6% 8.3% 5.3% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 85 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in 34 6.47 2.83 38 8.13 2.02 27 8.00 2.20 56 8.04 2.29 56 7.77 2.49 24 7.42 2.57 67 7.10 2.47 43 6.72 2.91 18 7.17 1.54 33 8.09 2.28 Afghanistan* The World Bank Group’s work is aligned with what I consider the 34 6.03 2.61 32 7.34 1.81 24 6.58 1.67 41 7.02 2.34 55 6.84 3.11 22 6.59 2.46 55 7.00 2.39 46 6.24 2.73 17 7.35 2.15 31 7.06 2.43 development priorities for Afghanistan *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Afghanistan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 28 5.86 2.52 31 7.65 1.54 24 6.67 3.17 59 6.17 1.73 55 6.56 2.85 19 5.42 2.34 54 5.78 1.88 36 5.61 2.57 19 6.21 2.57 29 6.24 2.52 Flexibility (in terms of the institution’s 27 6.85 1.99 27 7.07 2.09 15 5.53 2.26 54 6.26 2.11 41 6.37 2.84 15 4.80 2.60 48 6.10 1.86 33 6.27 2.07 15 5.60 1.96 28 6.50 1.91 products and services) Flexibility (in terms of changing country 32 6.06 2.20 30 6.87 2.03 23 5.39 2.44 54 6.63 1.92 40 7.00 2.67 15 5.00 2.48 54 6.00 2.03 33 5.94 2.41 17 6.12 2.12 28 6.50 1.69 circumstances)* Being inclusive 27 5.89 2.64 29 6.90 2.04 22 6.68 2.40 53 6.62 2.27 46 6.91 3.09 13 6.31 2.56 56 5.91 2.43 34 5.91 2.21 16 4.75 2.57 30 5.83 2.18 Openness (sharing data and other 27 4.48 2.59 27 6.63 1.88 24 6.04 2.99 56 6.96 2.66 41 6.46 2.79 17 4.41 2.72 47 6.15 2.35 34 5.91 2.55 18 4.78 2.16 31 6.00 2.29 information)* Collaboration with the Government* 23 6.17 1.99 27 7.30 1.71 21 6.10 2.10 59 7.90 1.97 51 7.96 2.35 20 6.80 2.55 55 6.87 2.38 40 6.68 1.99 19 7.00 1.91 31 7.03 1.80 The speed in which it gets things 27 5.56 1.91 30 7.00 1.53 21 6.57 2.44 53 6.91 2.07 49 7.69 2.19 16 5.63 3.10 45 6.53 1.78 36 6.25 2.09 18 6.61 2.15 26 6.62 2.10 accomplished on the ground* Helping to bring discipline/effective supervision to implementation of 28 7.04 2.62 28 7.29 1.58 22 5.36 2.22 43 6.72 2.53 46 7.65 2.62 17 6.53 3.10 50 6.20 2.50 34 6.18 2.24 19 6.68 2.33 26 6.46 2.06 investment projects* Collaboration with civil society 24 5.88 1.94 28 6.50 2.40 19 6.74 2.35 43 5.63 2.48 47 7.04 2.55 17 6.00 3.48 51 6.02 2.18 39 6.21 2.13 13 5.00 2.58 26 6.35 2.43 Staff accessibility 26 6.19 2.30 27 6.59 1.72 21 5.67 2.29 39 5.05 2.34 41 6.02 3.20 17 5.76 3.33 47 4.96 2.77 35 5.60 2.75 13 4.46 1.90 28 5.75 2.50 Collaboration with other donors and 27 5.19 2.63 27 7.22 1.65 22 6.36 2.61 40 6.40 2.30 49 7.49 2.35 16 5.75 2.62 49 6.84 1.64 29 6.14 2.01 17 6.53 2.10 22 6.14 2.08 development partners* Collaboration with the private sector 27 5.81 2.09 29 6.76 2.43 21 6.33 2.42 43 5.77 2.23 40 7.15 2.70 19 6.05 2.84 51 6.24 2.16 34 5.82 2.14 14 6.86 2.71 27 5.85 2.16 Collaboration with the UN* 27 7.15 2.38 28 7.64 2.04 21 6.81 2.36 39 6.62 2.31 42 8.21 1.97 17 6.76 1.89 44 7.00 1.96 34 6.79 2.07 9 7.56 1.67 28 7.18 2.14 Straightforwardness and honesty* 25 5.92 2.33 27 7.04 2.05 21 6.24 2.55 40 7.48 2.06 46 8.00 2.64 18 6.33 3.33 46 6.26 2.00 32 6.34 2.70 15 7.07 2.09 27 6.33 2.47 Treating clients and stakeholders in 27 6.93 2.20 27 7.63 2.13 20 7.40 1.57 41 6.59 2.37 40 8.08 2.57 15 6.87 2.67 46 7.46 1.95 33 6.91 2.60 17 7.53 1.97 26 7.19 2.40 Afghanistan with respect Being a long-term partner 25 6.36 2.83 32 7.87 1.98 22 6.36 2.85 41 7.49 2.25 44 8.14 2.81 16 7.88 2.42 54 7.54 2.42 33 6.88 2.51 16 7.37 2.13 29 7.00 2.95 *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) To what extent does the World Bank Group partner with the right people to support work on the ground in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Nearly never 7.5% 0.0% 3.6% 9.5% 3.1% 8.3% 1.4% 0.0% 0.0% 0.0% Rarely 17.5% 5.3% 7.1% 4.8% 12.5% 20.8% 16.4% 16.3% 19.0% 11.1% Sometimes 35.0% 55.3% 42.9% 22.2% 31.3% 20.8% 38.4% 40.8% 38.1% 27.8% Nearly always 20.0% 10.5% 28.6% 20.6% 21.9% 4.2% 13.7% 30.6% 28.6% 27.8% Don't know 7.5% 23.7% 17.9% 27.0% 20.3% 29.2% 19.2% 12.2% 0.0% 25.0% Prefer not to answer 12.5% 5.3% 0.0% 15.9% 10.9% 16.7% 11.0% 0.0% 14.3% 8.3% *Significantly different between stakeholder groups Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Afghanistan? (Select no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other United Nations Assistance Mission in 25.0% 37.1% 40.0% 28.6% 46.2% 31.8% 24.0% 38.0% 36.4% 26.5% Afghanistan (UNAMA) United Nations High Commissioner for 32.5% 37.1% 12.0% 41.3% 30.8% 18.2% 18.7% 18.0% 27.3% 35.3% Refugees (UNHCR)* United Nations Development Program (UNDP)* 30.0% 54.3% 52.0% 27.0% 49.2% 13.6% 40.0% 58.0% 54.5% 26.5% World Health Organization (WHO)* 30.0% 17.1% 36.0% 34.9% 9.2% 18.2% 21.3% 28.0% 18.2% 20.6% The United Nations International Children's 22.5% 2.9% 8.0% 9.5% 18.5% 22.7% 10.7% 4.0% 4.5% 8.8% Emergency Fund (UNICEF)* Save the Children 7.5% 11.4% 8.0% 3.2% 4.6% 0.0% 9.3% 14.0% 9.1% 5.9% International Committee of the Red Cross 12.5% 14.3% 20.0% 7.9% 3.1% 18.2% 13.3% 10.0% 4.5% 8.8% (ICRC) Afghan Red Crescent Society 22.5% 20.0% 16.0% 19.0% 4.6% 9.1% 13.3% 20.0% 22.7% 26.5% Other 10.0% 0.0% 4.0% 6.3% 6.2% 4.5% 10.7% 2.0% 4.5% 2.9% None* 2.5% 0.0% 0.0% 0.0% 0.0% 18.2% 4.0% 0.0% 4.5% 5.9% Don’t know* 0.0% 5.7% 0.0% 4.8% 10.8% 22.7% 17.3% 6.0% 9.1% 14.7% *Significantly different between stakeholder groups 87 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Poor donor coordination* 22.5% 15.8% 26.9% 47.7% 26.2% 57.1% 33.3% 26.9% 30.0% 36.1% Inadequate funding 15.0% 15.8% 34.6% 16.9% 24.6% 28.6% 22.7% 23.1% 10.0% 19.4% Political pressures and obstacles 50.0% 44.7% 23.1% 26.2% 32.3% 47.6% 46.7% 44.2% 50.0% 47.2% Ongoing conflict and instability* 65.0% 47.4% 30.8% 44.6% 69.2% 42.9% 45.3% 63.5% 60.0% 55.6% Corruption 42.5% 26.3% 57.7% 60.0% 50.8% 47.6% 50.7% 46.2% 50.0% 55.6% The World Bank Group does not provide the government with consistent support 10.0% 5.3% 15.4% 6.2% 7.7% 9.5% 2.7% 11.5% 5.0% 2.8% throughout the reform effort Reforms are not well thought out in light of 10.0% 26.3% 3.8% 0.0% 15.4% 9.5% 5.3% 11.5% 25.0% 5.6% country challenges* Poor coordination within the Government* 25.0% 31.6% 7.7% 9.2% 10.8% 4.8% 21.3% 17.3% 5.0% 16.7% There is an inadequate level of private sector 5.0% 15.8% 3.8% 7.7% 9.2% 9.5% 6.7% 9.6% 0.0% 0.0% participation and support The World Bank Group is not sensitive enough 5.0% 5.3% 3.8% 16.9% 13.8% 4.8% 5.3% 7.7% 5.0% 16.7% to political/social realities on the ground Lack of/inadequate levels of capacity in 10.0% 13.2% 3.8% 16.9% 12.3% 9.5% 18.7% 19.2% 20.0% 19.4% Government There is not an adequate level of citizen/civil 7.5% 21.1% 15.4% 9.2% 6.2% 23.8% 5.3% 1.9% 15.0% 2.8% society participation* Poor coordination within the World Bank 5.0% 0.0% 30.8% 21.5% 7.7% 0.0% 9.3% 5.8% 10.0% 8.3% Group* Other* 5.0% 15.8% 7.7% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups C. World Bank Group’s Effectiveness and Results In Afghanistan, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender 29 6.45 1.97 36 6.00 2.77 23 5.39 2.64 60 4.97 3.19 52 6.23 3.10 18 6.11 2.19 58 6.19 2.46 32 5.56 2.60 19 4.42 2.63 31 6.10 2.41 The impact of climate change* 25 6.32 1.63 34 6.41 2.05 24 6.21 2.41 40 5.90 2.19 40 5.63 2.60 14 6.50 1.99 49 6.00 2.11 32 4.81 2.64 17 4.35 2.42 27 5.11 2.59 Ongoing conflict and instability* 33 6.85 2.45 36 6.06 2.71 26 7.69 2.85 44 6.89 2.88 50 5.62 3.70 18 7.17 2.77 53 6.72 3.13 37 5.43 2.83 19 4.21 3.14 31 5.16 3.11 *Significantly different between stakeholder groups 88 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Afghanistan? (1-Not effective at all, 10-Very effective) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection 25 6.68 2.41 29 7.07 2.09 22 6.32 2.32 35 6.09 2.58 36 6.28 2.77 13 6.85 2.61 38 6.32 2.43 26 6.04 1.59 14 6.64 2.41 21 6.38 2.87 Gender equity 31 7.32 1.49 31 7.16 1.90 20 6.70 2.13 37 6.16 2.20 51 6.80 2.43 15 6.67 2.35 52 6.85 1.95 28 6.64 2.04 19 6.37 2.45 28 6.32 2.64 Private sector development 24 7.42 2.32 29 6.62 2.27 20 6.15 2.08 34 6.26 2.44 48 6.75 2.54 20 5.95 2.56 54 6.85 2.27 30 6.10 2.14 15 6.53 2.23 25 7.28 2.61 Education 31 6.65 2.79 29 7.72 1.31 24 6.92 1.86 32 7.38 1.98 47 7.53 2.06 17 6.29 2.52 51 7.08 2.12 31 6.81 2.04 19 6.47 2.57 30 7.00 2.39 Public sector governance/reform 25 6.56 2.02 29 6.69 1.42 20 6.45 1.99 41 7.07 1.84 38 7.05 2.46 15 6.67 2.44 49 6.41 2.09 28 6.71 1.80 20 5.40 2.41 29 6.10 2.66 Regional integration* 22 7.68 1.86 23 6.52 1.86 19 6.26 1.85 34 6.94 2.16 29 6.69 2.38 16 5.06 3.15 47 6.32 2.27 18 5.50 1.47 12 5.08 2.71 27 7.26 2.14 Food security* 29 7.21 2.19 31 7.13 1.41 22 5.95 2.10 34 6.59 2.45 38 7.08 2.76 15 6.27 2.66 48 6.81 2.69 23 5.09 1.73 16 5.50 1.75 23 6.39 2.46 Urban development* 27 7.67 1.80 29 6.45 1.74 22 6.09 2.39 34 6.47 2.22 44 7.18 2.37 17 5.06 1.95 52 6.37 2.37 28 5.68 2.00 19 5.74 1.97 27 6.56 2.03 Energy* 29 7.45 2.34 31 7.19 1.85 21 6.95 1.72 35 6.60 1.79 46 7.11 2.78 17 5.41 2.79 48 6.35 2.67 23 5.48 2.54 17 5.53 1.77 31 5.94 3.04 Water and sanitation* 27 6.63 2.75 31 7.23 1.45 22 6.45 2.26 36 6.42 2.44 47 6.47 2.65 14 4.36 2.62 49 6.39 2.28 25 5.68 2.01 19 5.53 1.93 27 6.19 2.77 Pollution 30 6.20 2.96 29 6.28 2.14 24 6.08 2.62 36 5.50 2.84 41 5.22 3.13 13 5.15 3.26 48 6.08 2.55 19 4.84 2.36 18 4.17 2.26 21 6.00 2.63 Job creation/employment* 27 6.81 2.17 31 6.81 2.52 22 5.68 2.87 41 6.80 2.47 46 6.83 2.74 16 4.44 1.97 47 5.81 2.63 33 5.52 2.28 19 4.47 2.27 28 6.36 2.31 Health* 33 5.97 2.38 29 7.38 1.92 19 6.42 2.39 37 6.81 2.12 48 7.44 2.08 15 6.33 2.19 53 7.00 2.04 29 6.14 1.81 19 6.21 1.78 32 6.00 2.58 Financial markets* 28 6.46 2.59 26 6.50 1.90 20 5.30 2.27 35 5.46 2.55 35 6.46 2.78 17 4.59 2.90 50 6.08 2.45 24 4.96 1.90 15 4.87 2.07 22 6.36 2.40 Transport 29 7.45 2.15 29 6.86 1.85 21 6.29 2.51 35 6.74 2.56 45 7.04 2.52 18 6.00 2.35 51 6.35 2.32 29 6.03 2.21 16 5.94 2.32 28 5.93 2.36 Agriculture and rural development* 29 7.38 2.32 29 7.41 1.09 22 6.59 2.61 36 7.28 2.39 44 7.16 2.40 19 5.42 2.76 52 6.50 2.26 28 6.43 2.30 18 5.89 2.27 27 6.78 2.42 Trade and exports 28 6.57 2.71 27 6.33 1.94 19 5.74 2.62 31 5.90 2.70 39 7.05 2.28 17 6.00 2.24 48 6.29 2.41 32 5.59 2.21 15 5.87 2.67 27 6.63 2.71 Natural resource management* 26 7.69 2.28 29 6.24 2.44 22 6.05 2.55 34 6.56 2.69 45 6.71 2.76 15 4.73 2.74 51 6.41 2.66 23 4.39 1.99 16 4.75 2.08 25 6.72 2.41 Climate change* 25 6.12 2.70 27 5.81 2.45 22 7.05 2.73 32 5.25 2.57 39 5.51 2.76 9 6.00 3.28 43 5.51 2.91 21 4.81 2.18 17 4.00 1.97 25 5.20 2.16 Poverty reduction* 30 6.23 2.82 33 7.15 2.24 24 6.71 2.66 36 6.47 2.16 49 5.78 2.76 16 6.25 2.54 52 6.23 2.75 31 4.87 2.09 19 4.58 2.55 29 5.45 2.60 Anti corruption* 27 6.67 2.95 29 6.14 2.66 24 6.42 2.72 36 6.25 2.68 46 6.33 3.04 14 4.00 2.51 52 5.90 2.89 30 4.87 2.40 18 4.33 2.57 27 5.30 2.66 Judiciary reform* 25 7.20 2.12 27 6.63 2.20 19 5.79 2.32 33 6.12 2.46 38 6.42 2.99 14 5.07 3.08 49 5.94 3.01 21 4.81 1.89 16 4.81 1.87 25 5.20 2.78 Economic growth 29 6.86 2.40 31 7.45 2.00 24 6.08 2.59 35 6.63 2.02 47 6.53 2.28 20 5.35 2.03 51 6.37 2.64 29 5.69 2.33 19 6.11 2.11 30 6.23 2.62 Disaster risk management* 28 7.18 2.26 27 5.78 2.01 22 6.23 2.27 31 5.81 2.36 40 5.85 2.60 12 4.58 2.43 45 6.49 2.39 22 5.41 1.84 16 6.31 1.92 24 5.33 2.08 Equality of opportunity 19 6.16 1.98 31 5.39 2.42 20 6.65 2.83 33 5.97 2.08 36 6.06 2.89 14 4.21 2.61 46 6.33 2.57 31 5.84 2.13 14 5.07 1.94 22 6.50 2.35 Communicable/non-communicable 25 7.44 2.04 29 6.00 2.55 21 6.48 2.32 32 6.38 2.54 39 6.54 2.59 9 6.67 2.35 47 6.81 2.14 28 5.32 1.59 14 6.79 1.37 24 5.67 2.81 diseases Information and communications 27 7.74 2.09 25 6.60 2.74 21 6.57 2.69 34 6.76 2.40 43 7.70 1.85 13 6.54 1.85 48 6.71 2.09 23 6.70 2.29 13 6.77 1.83 26 6.85 1.95 technology Gender based violence 29 6.90 2.35 29 6.03 2.35 21 6.38 2.46 34 6.32 2.21 45 6.91 2.36 13 5.46 2.37 49 6.41 2.07 23 5.43 2.09 17 5.94 1.64 27 6.11 2.26 Local governance and institutions* 30 7.03 2.36 31 5.74 2.34 21 6.48 2.66 35 7.31 1.59 44 7.36 2.21 19 6.11 2.38 53 6.38 2.24 31 5.74 2.00 16 5.81 1.22 30 5.40 2.55 Social cohesion* 27 7.37 1.76 27 6.63 2.37 21 5.71 2.90 33 6.67 2.48 43 6.88 2.82 17 4.88 3.12 47 6.49 2.64 31 6.03 2.26 16 5.06 2.14 27 5.67 2.76 *Significantly different between stakeholder groups 89 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 36 6.11 2.48 38 8.05 1.71 25 7.00 2.31 49 7.57 2.04 59 7.00 2.59 21 7.43 1.86 65 6.55 2.59 39 6.90 2.47 20 6.50 1.47 28 6.89 1.75 development results in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing 35 6.86 2.43 36 7.44 2.21 23 5.70 2.55 44 7.50 1.80 51 6.94 2.49 18 6.72 1.99 59 5.90 2.71 43 5.95 2.79 20 7.00 1.84 30 6.50 2.21 country systems in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 36 6.08 2.48 34 7.29 2.15 27 6.41 2.99 59 6.44 2.04 55 7.07 3.00 24 6.92 2.00 62 6.69 2.40 42 6.69 2.62 21 6.71 2.45 32 6.66 2.68 Afghanistan The World Bank Group meets Afghanistan’s needs for knowledge 34 6.74 2.18 33 7.61 2.25 25 6.40 2.61 55 6.84 2.28 43 7.40 2.52 22 6.36 2.94 54 6.85 2.35 38 6.47 2.41 20 6.30 2.18 26 6.96 2.51 services Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group help Afghanistan to mobilize 33 7.73 2.02 37 7.32 2.66 25 7.52 2.63 44 6.93 2.57 50 6.86 2.12 23 6.96 2.23 61 7.33 2.14 43 6.93 2.48 19 7.05 1.81 27 7.41 2.24 finance for development from private sector sources? (1-Not effectively at all, 10-Very effectively) 90 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window, Pandemic Emergency Finance Facility, Catastrophe Deferred Draw Down Option, and the Private Sector Window. In general, how familiar are you with these new or expanded financial instruments in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Very familiar 5.0% 2.6% 0.0% 10.8% 4.6% 4.0% 1.4% 1.9% 0.0% 5.6% Somewhat familiar 50.0% 26.3% 17.9% 40.0% 38.5% 24.0% 17.6% 34.0% 25.0% 16.7% Somewhat unfamiliar 37.5% 47.4% 46.4% 21.5% 15.4% 32.0% 44.6% 30.2% 30.0% 38.9% Very unfamiliar 5.0% 5.3% 21.4% 4.6% 20.0% 20.0% 16.2% 9.4% 10.0% 5.6% Don’t know 2.5% 18.4% 14.3% 23.1% 21.5% 20.0% 20.3% 24.5% 35.0% 33.3% *Significantly different between stakeholder groups How effectively does the World Bank Group support Afghanistan’s efforts … ? (1-Not effectively at all, 10-Very effectively) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To build stronger domestic resource 33 6.58 2.24 35 6.91 2.21 26 7.19 2.02 43 6.58 2.73 49 7.12 2.56 21 6.76 2.45 54 6.85 2.29 44 6.50 2.72 19 5.58 2.52 27 6.70 2.43 mobilization systems in the Government To develop better and stronger data collection/analytics systems within the 35 6.97 1.90 35 7.14 2.17 26 7.19 2.43 41 6.76 1.96 45 7.16 1.97 21 6.67 2.63 47 6.87 2.28 39 6.33 2.16 20 5.40 1.90 30 6.43 2.19 Government To strengthen the country’s crisis 29 6.24 1.92 35 6.63 2.43 26 6.85 2.63 41 6.95 2.43 49 7.65 2.43 18 6.78 2.65 51 7.71 2.13 41 6.41 2.63 18 5.61 2.66 25 7.24 2.77 preparedness* *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group’s SCD and CPF activities 27 6.85 2.23 29 8.21 1.70 22 6.86 2.53 33 7.33 2.30 39 6.92 2.38 16 7.19 1.80 40 8.00 1.97 28 6.96 2.35 12 6.33 1.30 22 7.05 2.50 support Afghanistan’s efforts to manage crisis related risks? (1-Not effectively at all, 10-Very effectively) 91 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities?* (Select only one response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other The World Bank Group is providing less valuable support than in the past, to enhance the Afghanistan’s ability to systematically 37.5% 28.9% 39.3% 32.8% 21.5% 31.8% 27.0% 30.2% 27.3% 18.8% identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Afghanistan’s ability to systematically 45.0% 34.2% 25.0% 25.0% 35.4% 13.6% 28.4% 43.4% 36.4% 18.8% identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and 7.5% 18.4% 14.3% 6.3% 7.7% 22.7% 9.5% 11.3% 9.1% 25.0% monitoring risks in Afghanistan has remained constant Don’t know 10.0% 18.4% 21.4% 35.9% 35.4% 31.8% 35.1% 15.1% 27.3% 37.5% *Significantly different between stakeholder groups D. The Afghanistan Reconstruction Trust Fund (ARTF) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of 35 6.46 2.68 28 7.11 3.27 22 6.23 2.29 52 5.42 3.16 49 6.02 2.78 21 5.05 2.82 57 5.16 3.00 38 5.71 2.39 21 5.05 2.44 29 6.07 2.81 the ARTF in Afghanistan? (1-Not familiar at all, 10-Very familiar) 92 World Bank Group Country Opinion Survey 2018: Afghanistan D. The Afghanistan Reconstruction Trust Fund (ARTF) (continued) To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The ARTF priorities are aligned with the key development priorities in 32 6.00 2.68 32 7.28 1.95 25 6.48 2.71 40 6.13 2.23 50 6.46 2.89 17 4.53 1.81 56 5.80 2.69 38 5.11 2.24 17 5.94 2.93 24 7.04 2.35 Afghanistan.* The ARTF distributes resources fairly 31 6.00 1.95 30 6.77 2.13 22 5.91 2.49 41 5.34 2.51 52 5.75 2.50 21 4.24 2.62 53 5.51 2.74 38 4.53 2.44 19 4.63 1.71 22 5.91 2.60 and equally throughout the country.* The ARTF distributes resources in a way that effectively supports the key 32 5.69 2.51 32 6.88 1.83 24 5.88 2.69 43 5.93 2.36 52 6.10 2.56 19 4.74 1.88 58 5.84 2.35 38 5.45 2.37 19 5.63 1.42 21 5.71 2.17 development priorities in Afghanistan. The ARTF’s efforts are leading to 32 5.97 2.65 31 7.10 2.02 21 5.95 2.96 40 6.25 2.59 53 7.13 1.99 20 5.55 2.87 55 6.53 2.52 35 5.89 3.05 17 6.12 2.57 20 6.30 2.47 sustainable results on the ground. The ARTF collaborates well with the 32 5.38 2.60 32 6.97 1.99 23 6.17 2.95 38 6.05 2.47 51 6.31 2.49 19 5.05 2.12 52 6.50 2.45 34 5.68 2.58 18 5.78 2.71 22 6.41 2.09 Afghanistan Government. The World Bank Group collaborates 30 5.60 2.72 32 6.13 2.15 21 6.90 2.96 39 6.62 2.21 41 7.07 2.46 19 5.63 1.89 50 6.86 2.05 34 6.88 2.21 17 7.29 2.82 21 6.81 2.73 well with other ARTF donors. There should be more oversight of how 30 6.40 2.36 30 7.60 1.94 21 6.14 2.90 39 6.79 2.73 50 7.26 2.78 20 6.75 2.59 57 6.67 2.84 34 7.09 2.70 19 8.26 2.54 26 6.96 2.37 ARTF resources are spent. There should be more public information available about the work of 28 7.00 2.05 32 7.00 2.51 21 6.81 2.73 42 7.12 2.52 49 7.57 2.92 21 7.43 2.64 57 7.21 2.80 39 7.36 2.65 19 7.68 2.93 27 7.67 2.50 the ARTF. The ARTF is flexible and responds to 32 5.47 2.48 32 7.13 2.15 22 7.18 3.13 37 6.78 2.68 48 7.54 2.05 19 6.05 2.55 56 6.11 2.70 30 6.50 2.66 17 6.71 2.26 25 6.68 2.10 changing conditions in Afghanistan.* *Significantly different between stakeholder groups E. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Weekly 0.0% 5.3% 3.6% 9.2% 0.0% 4.3% 4.1% 5.8% 4.5% 5.9% Monthly 7.5% 5.3% 3.6% 7.7% 6.3% 13.0% 5.4% 11.5% 18.2% 0.0% A few times a year 15.0% 10.5% 25.0% 18.5% 14.3% 13.0% 10.8% 5.8% 13.6% 11.8% Rarely 52.5% 60.5% 39.3% 41.5% 38.1% 34.8% 45.9% 34.6% 54.5% 47.1% Never 25.0% 18.4% 28.6% 23.1% 41.3% 34.8% 33.8% 42.3% 9.1% 35.3% 93 World Bank Group Country Opinion Survey 2018: Afghanistan E. The World Bank Group’s Knowledge Work and Activities (continued) In Afghanistan, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely* 27 5.74 2.43 31 6.87 2.06 24 6.58 2.62 38 5.42 2.82 37 5.68 2.86 17 4.24 2.17 47 5.79 2.53 30 5.70 2.48 19 5.42 2.39 19 6.58 2.43 Include appropriate level of stakeholder 26 5.58 2.25 31 6.87 1.89 19 7.16 2.71 37 5.65 2.53 35 5.74 2.42 15 4.93 1.98 49 6.29 2.37 28 5.86 2.69 18 5.78 2.16 20 7.05 2.26 involvement during preparation* Lead to practical solutions 32 6.78 2.39 26 7.15 2.13 19 6.68 2.73 37 5.78 2.74 40 6.30 2.44 17 6.41 1.87 49 6.61 2.09 29 6.83 2.52 20 5.85 2.54 23 6.52 2.17 Are accessible (well written and easy to 29 6.69 2.45 31 6.87 2.11 23 6.74 2.61 35 5.34 2.65 37 5.57 2.54 23 5.48 2.68 51 6.43 2.33 27 7.15 1.99 18 5.06 2.26 23 6.35 2.69 understand)* Are source of relevant information on 32 6.75 2.17 31 7.48 2.01 21 7.38 2.44 38 6.45 2.75 42 7.29 2.42 20 7.30 2.11 49 6.80 2.12 29 6.17 2.82 17 6.76 1.68 25 5.84 2.73 global good practices Are adequately disseminated 31 6.42 2.67 29 6.17 2.28 20 6.55 3.20 34 5.21 2.93 36 5.75 2.69 18 5.22 3.08 52 5.90 2.46 31 5.74 3.13 20 5.55 2.93 21 5.48 2.66 Are translated enough into local 32 6.72 2.40 31 6.71 2.51 20 6.70 3.08 31 5.23 3.04 38 6.18 2.84 21 5.38 3.35 52 6.81 2.67 32 6.91 2.80 17 5.94 2.66 19 7.16 2.36 language Are adaptable to Afghanistan’s specific development challenges and country 30 6.93 1.96 30 6.80 2.70 23 6.22 3.00 39 6.13 2.77 40 6.75 2.62 19 6.11 2.75 50 7.02 2.40 28 6.25 2.73 20 5.75 2.24 23 6.52 2.29 circumstances *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's 35 7.46 1.63 36 8.56 2.08 24 8.33 1.93 59 8.42 1.68 59 7.81 2.19 24 7.21 1.61 64 7.53 2.17 48 7.88 2.05 20 6.75 1.80 29 7.38 2.73 knowledge work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank 38 7.82 2.08 36 7.28 2.54 20 6.40 2.80 43 7.26 1.71 53 6.89 2.12 23 6.43 1.78 54 7.20 2.20 42 6.67 2.50 19 6.84 2.29 29 7.28 1.73 Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 94 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group When working with the World Bank Group on programs, projects and other activities, do you believe that the team …?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Almost never has the right skills mix to tackle 5.0% 5.4% 7.1% 4.7% 10.9% 4.3% 8.3% 3.8% 9.1% 0.0% the challenges of fragility Rarely has the right skills mix to tackle the 12.5% 8.1% 28.6% 1.6% 14.1% 4.3% 19.4% 0.0% 18.2% 0.0% challenges of fragility Sometimes has the right skills mix to tackle the 27.5% 32.4% 17.9% 18.8% 17.2% 17.4% 11.1% 32.7% 36.4% 23.5% challenges of fragility Almost always has the right skills mix to tackle 17.5% 21.6% 10.7% 17.2% 17.2% 8.7% 18.1% 17.3% 9.1% 23.5% the challenges of fragility Don’t know 25.0% 16.2% 25.0% 40.6% 29.7% 52.2% 26.4% 25.0% 18.2% 32.4% Prefer not to answer 12.5% 16.2% 10.7% 17.2% 10.9% 13.0% 16.7% 21.2% 9.1% 20.6% *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 35 5.37 2.45 33 7.06 2.21 24 6.63 2.63 41 5.80 2.80 48 6.10 2.87 13 7.15 2.44 46 6.04 2.61 38 5.97 2.68 16 5.38 1.96 22 7.64 2.56 promptly* The World Bank Group effectively monitors and evaluates the projects and 34 6.79 2.32 34 6.68 2.45 20 6.70 2.25 43 6.23 2.56 52 5.65 2.72 21 6.43 2.54 55 6.27 2.27 38 6.63 2.55 16 6.81 2.17 25 7.04 1.99 programs it supports The World Bank Group’s approvals and 33 7.00 2.70 34 6.47 1.96 21 6.62 2.56 41 6.17 2.33 47 6.49 2.05 20 4.90 1.94 49 6.00 2.13 38 6.47 2.71 16 7.00 2.45 24 6.00 2.86 reviews are done in a timely fashion The World Bank Group’s “Safeguard 27 6.33 2.45 31 6.35 1.99 19 6.42 2.09 40 6.50 2.52 49 6.27 2.33 17 6.41 2.15 51 6.86 1.89 37 6.43 2.49 12 7.17 1.34 21 6.95 2.06 Policy” requirements are reasonable The World Bank Group’s conditions on 32 6.63 2.21 32 6.66 2.46 20 6.35 2.80 38 6.45 2.47 52 6.38 2.50 20 5.50 2.95 55 6.11 2.12 35 6.71 2.50 16 6.69 1.85 24 6.58 2.41 its lending are reasonable The World Bank Group takes decisions 32 6.06 2.64 33 6.42 2.42 21 6.43 2.46 39 5.92 2.80 45 6.36 1.94 16 5.50 2.34 56 6.96 2.14 36 6.44 2.22 19 6.00 2.43 22 5.95 2.30 quickly in Afghanistan Working with the World Bank Group increases Afghanistan’s institutional 33 7.24 1.97 34 7.18 2.12 21 7.43 2.09 44 7.07 2.66 58 7.50 2.50 23 6.57 2.27 60 7.05 2.10 40 7.60 2.57 20 7.45 1.76 28 8.04 2.40 capacity Where country systems are adequate, the World Bank Group makes 29 6.90 2.04 36 6.83 1.95 20 7.50 1.64 40 7.08 1.95 52 6.94 2.47 18 7.50 2.20 52 6.87 2.23 40 7.80 1.98 19 7.84 2.06 28 7.61 1.87 appropriate use of them *Significantly different between stakeholder groups 95 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group (continued) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed 33 7.18 2.64 30 7.73 2.07 21 6.67 3.18 39 6.64 2.06 41 6.02 1.94 16 4.94 2.41 43 5.84 2.30 30 6.17 2.34 18 5.11 2.45 17 5.00 3.00 in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related 37 7.46 2.41 37 7.73 2.21 25 6.68 2.81 57 7.77 2.77 54 6.56 2.63 23 6.13 2.20 63 7.02 2.79 49 5.92 2.66 19 6.42 2.65 31 6.26 3.03 to returning refugees and IDPs in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to returning refugees and IDPs in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Education* 42.5% 42.9% 60.7% 50.8% 26.6% 63.6% 33.8% 48.0% 33.3% 48.6% Health* 37.5% 14.3% 17.9% 35.4% 31.3% 31.8% 15.5% 26.0% 23.8% 0.0% Supporting poor and marginalized local 27.5% 20.0% 21.4% 18.5% 26.6% 18.2% 19.7% 12.0% 19.0% 22.9% communities Jobs* 25.0% 22.9% 21.4% 24.6% 50.0% 18.2% 54.9% 46.0% 71.4% 51.4% Business development 12.5% 14.3% 0.0% 10.8% 4.7% 13.6% 15.5% 18.0% 28.6% 8.6% Infrastructure* 27.5% 42.9% 17.9% 13.8% 14.1% 45.5% 25.4% 18.0% 14.3% 20.0% Social cohesion* 2.5% 2.9% 21.4% 1.5% 9.4% 4.5% 2.8% 2.0% 0.0% 11.4% Public services 17.5% 25.7% 21.4% 24.6% 23.4% 0.0% 18.3% 14.0% 9.5% 25.7% Macro issues 0.0% 11.4% 10.7% 3.1% 7.8% 4.5% 7.0% 4.0% 0.0% 5.7% Don’t know 0.0% 0.0% 7.1% 6.2% 3.1% 0.0% 4.2% 2.0% 0.0% 2.9% Other 5.0% 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 96 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group (continued) Please rate how you feel when you think about the impact of returning refugees and IDPs in regards to … Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Afghanistan’s economy A very negative impact 15.8% 30.3% 42.9% 32.3% 25.9% 30.0% 22.5% 30.8% 9.1% 24.2% A somewhat negative impact 13.2% 18.2% 23.8% 27.4% 29.3% 25.0% 28.2% 21.2% 36.4% 27.3% A somewhat positive impact 36.8% 30.3% 19.0% 24.2% 22.4% 35.0% 32.4% 28.8% 27.3% 42.4% A very positive impact 34.2% 21.2% 14.3% 12.9% 17.2% 10.0% 11.3% 15.4% 22.7% 6.1% No impact at all 0.0% 0.0% 0.0% 3.2% 5.2% 0.0% 5.6% 3.8% 4.5% 0.0% Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Social cohesion A very negative impact 8.6% 9.7% 18.2% 3.6% 3.4% 10.5% 10.0% 20.9% 4.8% 8.6% A somewhat negative impact 17.1% 19.4% 27.3% 10.9% 20.7% 15.8% 15.7% 23.3% 9.5% 11.4% A somewhat positive impact 45.7% 29.0% 18.2% 29.1% 43.1% 31.6% 44.3% 23.3% 57.1% 42.9% A very positive impact 25.7% 41.9% 31.8% 49.1% 31.0% 36.8% 30.0% 25.6% 23.8% 31.4% No impact at all 2.9% 0.0% 4.5% 7.3% 1.7% 5.3% 0.0% 7.0% 4.8% 5.7% Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other National security* A very negative impact 3.0% 8.8% 36.4% 3.6% 16.7% 20.0% 10.3% 32.6% 14.3% 17.6% A somewhat negative impact 15.2% 38.2% 22.7% 8.9% 14.8% 35.0% 29.4% 17.4% 14.3% 11.8% A somewhat positive impact 42.4% 32.4% 22.7% 55.4% 14.8% 5.0% 26.5% 21.7% 19.0% 35.3% A very positive impact 36.4% 20.6% 13.6% 26.8% 38.9% 40.0% 26.5% 21.7% 42.9% 26.5% No impact at all 3.0% 0.0% 4.5% 5.4% 14.8% 0.0% 7.4% 6.5% 9.5% 8.8% *Significantly different between stakeholder groups Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Public service delivery* A very negative impact 8.8% 0.0% 18.2% 12.3% 12.3% 20.0% 24.3% 29.5% 23.8% 11.8% A somewhat negative impact 32.4% 17.6% 13.6% 19.3% 21.1% 45.0% 21.4% 27.3% 23.8% 32.4% A somewhat positive impact 35.3% 73.5% 36.4% 24.6% 45.6% 15.0% 27.1% 13.6% 33.3% 29.4% A very positive impact 23.5% 8.8% 31.8% 14.0% 15.8% 20.0% 20.0% 25.0% 14.3% 14.7% No impact at all 0.0% 0.0% 0.0% 29.8% 5.3% 0.0% 7.1% 4.5% 4.8% 11.8% *Significantly different between stakeholder groups 97 World Bank Group Country Opinion Survey 2018: Afghanistan F. Working with the World Bank Group (continued) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Afghanistan’s poor and marginalized* A very negative impact 20.6% 20.0% 18.2% 13.8% 28.1% 19.0% 18.6% 32.6% 18.2% 20.6% A somewhat negative impact 17.6% 28.6% 13.6% 17.2% 21.1% 28.6% 31.4% 23.9% 36.4% 32.4% A somewhat positive impact 32.4% 22.9% 27.3% 24.1% 22.8% 28.6% 24.3% 17.4% 9.1% 32.4% A very positive impact 29.4% 17.1% 40.9% 13.8% 17.5% 14.3% 17.1% 21.7% 31.8% 2.9% No impact at all 0.0% 11.4% 0.0% 31.0% 10.5% 9.5% 8.6% 4.3% 4.5% 11.8% *Significantly different between stakeholder groups 98 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan Which of the following SHOULD the World Bank Group do to make itself of greater value in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Provide more adequate data/knowledge/ 21.1% 11.1% 32.1% 10.9% 21.9% 19.0% 23.6% 15.7% 13.6% 17.6% statistics/figures on Afghanistan’s economy Increase the level of World Bank Group staffing 15.8% 5.6% 3.6% 25.0% 10.9% 14.3% 9.7% 29.4% 22.7% 5.9% in Afghanistan’s office* Work more with private sector 26.3% 22.2% 10.7% 18.8% 23.4% 42.9% 23.6% 23.5% 18.2% 8.8% Collaborate more effectively with Government 15.8% 22.2% 10.7% 29.7% 32.8% 14.3% 16.7% 11.8% 18.2% 35.3% clients* Increase the level of capacity development in 15.8% 16.7% 21.4% 31.3% 21.9% 19.0% 31.9% 9.8% 22.7% 29.4% the country Work faster 18.4% 25.0% 14.3% 4.7% 12.5% 9.5% 9.7% 5.9% 18.2% 17.6% Reduce the complexity of obtaining World 5.3% 5.6% 10.7% 6.3% 9.4% 0.0% 6.9% 9.8% 4.5% 0.0% Bank Group financing Offer more innovative knowledge services 7.9% 5.6% 14.3% 3.1% 3.1% 14.3% 8.3% 5.9% 13.6% 0.0% Help to bring discipline/effective supervision to 10.5% 8.3% 10.7% 12.5% 3.1% 9.5% 5.6% 13.7% 9.1% 14.7% implementation of World Bank Group projects Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN 5.3% 13.9% 3.6% 7.8% 3.1% 0.0% 4.2% 17.6% 0.0% 2.9% agencies* Offer more innovative financial products* 7.9% 11.1% 17.9% 1.6% 1.6% 0.0% 1.4% 2.0% 4.5% 11.8% Ensure greater selectivity in its work 10.5% 5.6% 10.7% 14.1% 7.8% 14.3% 15.3% 15.7% 13.6% 17.6% Improve the competitiveness of its financing 13.2% 5.6% 3.6% 9.4% 4.7% 4.8% 5.6% 7.8% 4.5% 2.9% compared to markets Work more with civil society and beneficiary 18.4% 13.9% 10.7% 6.3% 4.7% 0.0% 18.1% 15.7% 4.5% 20.6% representatives Leverage the private sector more 2.6% 13.9% 17.9% 12.5% 20.3% 19.0% 6.9% 3.9% 13.6% 14.7% Improve the quality of its experts as related to 5.3% 8.3% 7.1% 6.3% 14.1% 9.5% 8.3% 7.8% 18.2% 0.0% Afghanistan’s specific challenges Other 0.0% 5.6% 0.0% 0.0% 3.1% 4.8% 0.0% 2.0% 0.0% 0.0% *Significantly different between stakeholder groups 99 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan (continued) When considering the combination of services that the World Bank Group offers in Afghanistan, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Financial services 30.6% 21.1% 30.8% 58.1% 50.0% 58.8% 33.8% 37.5% 36.4% 20.6% Knowledge products 33.3% 21.1% 7.7% 11.3% 17.7% 23.5% 19.1% 14.6% 27.3% 17.6% Convening services 13.9% 10.5% 11.5% 3.2% 3.2% 5.9% 23.5% 16.7% 4.5% 20.6% None of the above 2.8% 13.2% 3.8% 1.6% 11.3% 0.0% 5.9% 0.0% 0.0% 5.9% The current combination is appropriate for 13.9% 26.3% 42.3% 21.0% 17.7% 11.8% 10.3% 29.2% 18.2% 29.4% Afghanistan Don’t know 5.6% 7.9% 3.8% 4.8% 0.0% 0.0% 7.4% 2.1% 13.6% 5.9% *Significantly different between stakeholder groups Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Afghanistan? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Social cohesion* 26.5% 30.6% 19.0% 41.0% 17.3% 38.1% 25.8% 13.3% 21.1% 8.8% Public financial management* 29.4% 33.3% 23.8% 55.7% 36.5% 47.6% 27.4% 46.7% 26.3% 17.6% Reducing gender based violence* 26.5% 2.8% 42.9% 1.6% 17.3% 14.3% 14.5% 15.6% 26.3% 32.4% Crisis preparedness 23.5% 8.3% 14.3% 14.8% 9.6% 14.3% 21.0% 11.1% 10.5% 5.9% Crisis response 14.7% 13.9% 14.3% 9.8% 9.6% 33.3% 22.6% 17.8% 10.5% 17.6% Access to justice systems 17.6% 22.2% 4.8% 6.6% 9.6% 4.8% 12.9% 20.0% 5.3% 23.5% Security mechanisms 20.6% 19.4% 19.0% 16.4% 26.9% 14.3% 30.6% 24.4% 5.3% 23.5% Conflict resolution mechanisms* 5.9% 22.2% 28.6% 4.9% 1.9% 9.5% 3.2% 2.2% 26.3% 5.9% Support domestic resource mobilization 23.5% 22.2% 19.0% 29.5% 17.3% 9.5% 9.7% 13.3% 5.3% 23.5% Access to basic services* 8.8% 33.3% 23.8% 23.0% 40.4% 33.3% 25.8% 11.1% 36.8% 14.7% Capacity of state institutions* 5.9% 22.2% 9.5% 26.2% 32.7% 14.3% 14.5% 24.4% 36.8% 11.8% Jobs* 17.6% 8.3% 14.3% 19.7% 34.6% 38.1% 27.4% 44.4% 31.6% 47.1% Improving livelihoods 17.6% 13.9% 4.8% 13.1% 3.8% 28.6% 12.9% 17.8% 10.5% 8.8% Food security 0.0% 19.4% 4.8% 9.8% 11.5% 0.0% 8.1% 11.1% 10.5% 14.7% Social safety nets* 29.4% 8.3% 4.8% 8.2% 3.8% 0.0% 8.1% 2.2% 10.5% 5.9% Stimulating dialogue to promote peace and 11.8% 16.7% 33.3% 13.1% 23.1% 0.0% 22.6% 13.3% 21.1% 38.2% stability* *Significantly different between stakeholder groups 100 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan (continued) Which THREE areas below would benefit most from other donors in Afghanistan? (Choose no more than THREE) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Social cohesion 20.0% 21.9% 35.0% 8.5% 16.0% 20.0% 17.2% 31.8% 6.3% 16.1% Public financial management 20.0% 12.5% 5.0% 18.6% 26.0% 15.0% 17.2% 6.8% 43.8% 19.4% Reducing gender based violence* 30.0% 28.1% 40.0% 22.0% 8.0% 50.0% 19.0% 4.5% 12.5% 12.9% Crisis preparedness* 13.3% 34.4% 0.0% 8.5% 14.0% 10.0% 29.3% 11.4% 12.5% 9.7% Crisis response 10.0% 15.6% 30.0% 13.6% 8.0% 0.0% 12.1% 9.1% 25.0% 16.1% Access to justice systems* 13.3% 6.3% 30.0% 16.9% 24.0% 40.0% 13.8% 20.5% 25.0% 35.5% Security mechanisms* 13.3% 18.8% 5.0% 44.1% 30.0% 15.0% 20.7% 15.9% 31.3% 32.3% Conflict resolution mechanisms 13.3% 28.1% 10.0% 33.9% 12.0% 15.0% 17.2% 15.9% 25.0% 16.1% Support domestic resource mobilization 20.0% 9.4% 0.0% 11.9% 14.0% 30.0% 15.5% 22.7% 18.8% 29.0% Access to basic services* 13.3% 6.3% 35.0% 16.9% 20.0% 15.0% 5.2% 11.4% 0.0% 16.1% Capacity of state institutions* 23.3% 6.3% 15.0% 33.9% 16.0% 5.0% 17.2% 34.1% 6.3% 25.8% Jobs 33.3% 21.9% 5.0% 22.0% 26.0% 30.0% 32.8% 18.2% 37.5% 16.1% Improving livelihoods 20.0% 18.8% 20.0% 18.6% 22.0% 10.0% 20.7% 15.9% 0.0% 3.2% Food security 13.3% 9.4% 20.0% 8.5% 2.0% 15.0% 12.1% 13.6% 12.5% 16.1% Social safety nets 6.7% 25.0% 10.0% 5.1% 22.0% 25.0% 13.8% 6.8% 12.5% 12.9% Stimulating dialogue to promote peace and 16.7% 21.9% 25.0% 10.2% 28.0% 5.0% 15.5% 43.2% 25.0% 19.4% stability* *Significantly different between stakeholder groups 101 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan (continued) To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social cohesion 31 7.03 1.97 30 6.60 2.19 17 6.94 2.49 36 6.28 2.21 36 6.06 3.11 16 4.81 3.21 42 6.26 2.31 35 6.40 2.19 16 6.44 2.53 18 6.61 2.28 Public financial management* 30 7.10 1.94 30 7.70 1.42 19 7.37 2.06 36 6.81 1.69 41 7.41 2.06 16 5.44 1.90 45 6.73 2.24 40 6.30 2.13 16 6.87 1.75 15 6.67 1.76 Reducing gender based violence 24 6.79 1.77 29 6.90 2.47 17 6.47 1.91 35 7.26 1.79 39 7.15 2.58 16 6.81 2.26 52 6.48 2.54 38 6.61 1.94 21 7.38 1.75 23 7.61 2.31 Crisis preparedness 26 6.73 2.24 29 6.41 2.06 15 6.33 2.85 34 7.03 2.19 35 7.17 1.92 13 6.23 1.42 47 6.57 2.29 33 6.48 2.43 18 6.00 2.45 19 7.32 2.14 Crisis response 28 6.29 2.05 31 6.77 2.42 14 7.43 2.14 37 6.62 2.42 35 7.06 2.13 16 6.63 2.19 51 6.14 2.53 32 6.50 2.23 19 5.53 2.57 19 7.74 1.85 Access to justice systems* 25 6.60 2.31 29 6.41 2.24 17 7.71 2.31 34 6.65 2.39 28 5.75 2.99 14 4.57 2.10 47 6.06 2.58 30 5.80 2.40 18 5.56 2.71 17 6.06 1.39 Security mechanisms 26 6.50 2.12 30 6.57 2.28 17 6.94 2.75 35 5.91 2.63 32 5.72 2.83 12 5.00 2.95 46 6.07 2.82 33 6.12 2.29 18 5.67 2.81 19 7.68 2.19 Conflict resolution mechanisms* 22 6.91 1.82 28 6.64 1.87 15 7.47 1.85 37 6.14 2.64 34 6.29 2.47 12 4.50 2.43 42 6.10 2.20 33 6.06 1.84 17 5.59 1.97 17 6.35 1.77 Support domestic resource mobilization* 27 7.52 1.85 33 6.36 1.80 17 7.18 1.38 37 6.51 2.32 38 5.53 3.01 12 4.67 2.23 43 6.35 2.30 29 6.79 2.21 17 5.41 1.97 20 6.60 2.35 Access to basic services 26 7.42 2.08 31 7.74 1.71 15 7.47 1.36 43 6.95 2.19 40 7.33 2.22 17 5.71 1.61 47 6.94 1.89 35 6.66 2.31 20 7.45 1.57 19 7.16 2.14 Capacity of state institutions 30 7.13 2.18 28 7.57 1.45 13 7.31 1.84 38 6.76 2.10 43 7.21 2.14 17 5.47 2.07 48 6.54 2.40 36 6.97 2.62 21 6.29 1.71 20 6.75 2.07 Jobs* 28 6.43 2.13 31 7.61 2.11 15 6.67 2.41 40 6.20 2.45 42 5.60 3.25 17 4.88 2.29 52 6.31 2.39 37 6.14 2.45 21 6.33 2.13 26 6.77 2.42 Improving livelihoods* 27 6.85 2.48 32 7.31 2.09 18 7.39 1.85 35 7.11 2.40 45 5.87 2.87 15 5.33 1.40 49 6.14 2.47 40 6.03 2.87 20 5.90 2.13 20 6.10 2.25 Food security* 27 7.85 1.99 31 6.87 2.09 15 7.47 1.64 34 7.06 2.40 38 5.76 2.69 15 4.93 2.43 46 6.28 2.61 37 6.49 2.46 21 6.43 2.54 20 6.85 1.66 Social safety nets 25 7.00 2.10 33 6.91 1.91 14 6.86 1.79 37 6.65 2.39 34 6.12 2.71 16 5.19 2.51 46 6.41 2.15 34 6.32 2.67 17 6.47 2.27 20 6.35 1.93 Stimulating dialogue to promote peace 28 7.32 2.31 35 7.46 2.09 15 6.93 1.75 38 6.61 2.80 31 6.68 3.02 14 5.79 2.12 46 6.70 2.73 35 6.89 3.02 16 6.38 2.31 21 6.14 2.52 and stability *Significantly different between stakeholder groups H. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Afghanistan?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Never 40.0% 31.6% 17.9% 27.7% 49.2% 40.0% 51.3% 57.7% 28.6% 47.2% Less than once a year 17.5% 18.4% 21.4% 15.4% 27.7% 28.0% 28.9% 11.5% 23.8% 16.7% Once a year to a few times a year 22.5% 15.8% 17.9% 18.5% 13.8% 24.0% 10.5% 17.3% 33.3% 16.7% Less than once a month 17.5% 2.6% 32.1% 30.8% 4.6% 8.0% 5.3% 0.0% 4.8% 11.1% At least once a month 0.0% 7.9% 3.6% 4.6% 3.1% 0.0% 1.3% 13.5% 9.5% 0.0% At least once a week 2.5% 23.7% 7.1% 3.1% 1.5% 0.0% 2.6% 0.0% 0.0% 8.3% *Significantly different between stakeholder groups 102 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) How much face to face access would you like to have with the World Bank Group in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other I prefer more frequent interactions with the 38.5% 28.9% 14.3% 21.9% 24.6% 45.5% 32.9% 47.1% 50.0% 44.4% World Bank Group I prefer to have more face to face interactions 30.8% 21.1% 32.1% 59.4% 50.8% 22.7% 26.3% 27.5% 30.0% 22.2% with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the 17.9% 31.6% 14.3% 12.5% 15.4% 4.5% 10.5% 9.8% 0.0% 8.3% same as they are currently I prefer less frequent interactions with the 5.1% 7.9% 0.0% 0.0% 4.6% 9.1% 9.2% 11.8% 5.0% 5.6% World Bank Group Prefer not to answer 7.7% 10.5% 39.3% 6.3% 4.6% 18.2% 21.1% 3.9% 15.0% 19.4% *Significantly different between stakeholder groups How do you get most of your information about economic and social development issues in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Local radio* 32.5% 8.1% 42.9% 25.4% 8.5% 20.8% 23.9% 20.0% 13.6% 2.9% International radio 17.5% 16.2% 10.7% 7.9% 15.3% 16.7% 16.9% 6.0% 4.5% 17.1% Social media 47.5% 35.1% 39.3% 42.9% 35.6% 37.5% 29.6% 38.0% 18.2% 37.1% International newspapers 12.5% 16.2% 14.3% 14.3% 3.4% 4.2% 4.2% 4.0% 4.5% 5.7% Local television* 17.5% 27.0% 46.4% 34.9% 45.8% 25.0% 36.6% 28.0% 54.5% 17.1% Internet* 40.0% 27.0% 14.3% 34.9% 40.7% 54.2% 36.6% 44.0% 63.6% 65.7% Periodicals* 0.0% 18.9% 0.0% 6.3% 0.0% 0.0% 2.8% 6.0% 4.5% 11.4% International television* 22.5% 27.0% 14.3% 7.9% 23.7% 25.0% 21.1% 28.0% 36.4% 5.7% Local newspapers* 2.5% 18.9% 7.1% 14.3% 11.9% 0.0% 15.5% 10.0% 0.0% 22.9% Other* 0.0% 0.0% 7.1% 0.0% 3.4% 16.7% 5.6% 0.0% 0.0% 5.7% *Significantly different between stakeholder groups 103 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other World Bank Group’s publications and other 24.3% 28.9% 28.0% 23.8% 13.3% 8.3% 25.7% 28.0% 31.8% 30.6% written materials e-Newsletters 32.4% 13.2% 28.0% 15.9% 18.3% 37.5% 17.6% 24.0% 13.6% 16.7% World Bank Group’s seminars/workshops/ 40.5% 55.3% 20.0% 65.1% 61.7% 37.5% 48.6% 58.0% 68.2% 41.7% conferences* Mobile phones* 18.9% 2.6% 36.0% 4.8% 10.0% 8.3% 20.3% 6.0% 13.6% 2.8% Direct contact with World Bank Group* 8.1% 15.8% 16.0% 30.2% 35.0% 8.3% 20.3% 14.0% 22.7% 25.0% World Bank Group’s website* 18.9% 42.1% 20.0% 12.7% 21.7% 16.7% 27.0% 24.0% 18.2% 44.4% Social media 37.8% 34.2% 48.0% 22.2% 26.7% 25.0% 31.1% 30.0% 22.7% 30.6% Other* 5.4% 0.0% 0.0% 7.9% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 43.8% 44.4% 34.6% 28.3% 38.6% 31.8% 34.3% 35.6% 35.3% 30.3% No 56.3% 55.6% 65.4% 71.7% 61.4% 68.2% 65.7% 64.4% 64.7% 69.7% Do you have reliable access to the Internet?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 61.1% 83.8% 50.0% 83.9% 72.6% 60.9% 65.8% 71.4% 61.9% 78.1% No 38.9% 16.2% 50.0% 16.1% 27.4% 39.1% 34.2% 28.6% 38.1% 21.9% *Significantly different between stakeholder groups Do you use/have you used the World Bank Group website?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 52.8% 30.6% 50.0% 31.1% 37.1% 50.0% 35.6% 60.4% 47.6% 48.5% No 47.2% 69.4% 50.0% 68.9% 62.9% 50.0% 64.4% 39.6% 52.4% 51.5% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 59.5% 47.2% 50.0% 37.1% 24.6% 29.2% 37.8% 55.1% 45.0% 42.4% No 40.5% 52.8% 50.0% 62.9% 75.4% 70.8% 62.2% 44.9% 55.0% 57.6% *Significantly different between stakeholder groups 104 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other High speed/WiFi 63.6% 71.4% 64.0% 80.4% 51.9% 56.0% 60.9% 65.1% 52.6% 80.0% Dial-up 36.4% 28.6% 36.0% 19.6% 48.1% 44.0% 39.1% 34.9% 47.4% 20.0% How frequently do you consult the World Bank Group’s website and/or social me dia channels for information/knowledge that you can use in your work?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Weekly 10.5% 13.2% 7.1% 14.3% 0.0% 0.0% 1.3% 10.9% 18.2% 2.9% Monthly 23.7% 7.9% 10.7% 14.3% 7.7% 12.0% 11.8% 2.2% 0.0% 8.8% A few times a year 23.7% 2.6% 28.6% 7.9% 13.8% 8.0% 18.4% 23.9% 18.2% 20.6% Rarely 21.1% 52.6% 39.3% 38.1% 38.5% 56.0% 30.3% 52.2% 27.3% 29.4% Never 21.1% 23.7% 14.3% 25.4% 40.0% 24.0% 38.2% 10.9% 36.4% 38.2% *Significantly different between stakeholder groups Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites 14 6.50 1.65 12 6.75 3.49 9 7.56 1.67 17 6.94 3.13 25 5.84 3.50 12 6.50 2.11 28 6.64 2.21 24 6.13 3.03 9 6.67 1.41 12 7.83 1.85 easy to navigate I find the information on the World Bank 17 6.47 1.84 12 7.75 1.14 8 7.00 1.07 16 7.69 1.49 25 7.04 2.75 12 6.67 2.15 26 7.46 1.82 21 7.05 2.48 9 7.56 1.67 14 7.86 1.99 Group’s websites useful The World Bank Group’s social media channels are valuable sources of 30 7.17 1.95 25 7.00 2.24 21 6.81 1.75 30 7.37 2.17 30 5.97 3.18 16 6.19 2.76 38 6.76 2.29 31 6.45 2.59 11 7.55 2.16 17 6.59 2.81 information about the institution I. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 39.5% 23.7% 46.4% 14.5% 12.9% 16.7% 15.8% 8.5% 4.5% 15.6% No 60.5% 76.3% 53.6% 85.5% 87.1% 83.3% 84.2% 91.5% 95.5% 84.4% *Significantly different between stakeholder groups 105 World Bank Group Country Opinion Survey 2018: Afghanistan I. Background Information (continued) Which of the following agencies of the World Bank Group do you primarily engage with in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other The World Bank (IDA) 33.3% 40.0% 30.4% 50.0% 28.0% 26.3% 24.1% 21.2% 40.0% 28.6% The International Finance Corporation 13.3% 28.6% 13.0% 6.9% 10.0% 10.5% 19.0% 15.2% 10.0% 14.3% The Multilateral Investment Guarantee Agency 23.3% 14.3% 39.1% 5.2% 6.0% 21.1% 17.2% 9.1% 10.0% 10.7% Other 30.0% 17.1% 17.4% 37.9% 56.0% 42.1% 39.7% 54.5% 40.0% 46.4% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Yes 46.2% 18.4% 36.0% 26.7% 35.0% 16.7% 26.2% 22.0% 30.0% 19.4% No 53.8% 81.6% 64.0% 73.3% 65.0% 83.3% 73.8% 78.0% 70.0% 80.6% If yes, what was your view of how the two institutions work together in Afghanistan?* (Select only ONE response) Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other The two institutions work well together 50.0% 14.3% 25.0% 43.8% 27.8% 0.0% 41.2% 22.2% 16.7% 33.3% The way the two institutions work together 50.0% 42.9% 25.0% 50.0% 61.1% 75.0% 35.3% 55.6% 66.7% 50.0% needs improvement The two institutions do not work well together 0.0% 0.0% 25.0% 0.0% 11.1% 25.0% 23.5% 0.0% 0.0% 16.7% Don't know 0.0% 42.9% 25.0% 6.3% 0.0% 0.0% 0.0% 22.2% 16.7% 0.0% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Afghanistan? (Choose no more than TWO) Office of the Employee of a Private Sector/ Academia/ Percentage of Respondents President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ (Responses combined) Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Observer* 31.0% 25.7% 40.0% 24.6% 26.4% 54.5% 51.6% 57.8% 40.0% 40.6% Use World Bank Group reports/data 34.5% 20.0% 24.0% 24.6% 22.6% 18.2% 28.1% 24.4% 15.0% 40.6% Engage in World Bank Group related/ 44.8% 22.9% 24.0% 26.3% 24.5% 13.6% 31.3% 4.4% 20.0% 15.6% sponsored events/activities* Collaborate as part of my professional duties* 13.8% 37.1% 28.0% 49.1% 41.5% 4.5% 17.2% 13.3% 25.0% 21.9% Use World Bank Group website for 34.5% 54.3% 32.0% 42.1% 26.4% 45.5% 28.1% 44.4% 45.0% 31.3% information, data, research, etc. *Significantly different between stakeholder groups What’s your gender? Office of the Employee of a Private Sector/ Academia/ President/ Office of Office of Ministry/PMU/ Local Financial Sector/ Research Institute/ Percentage of Respondents Chief Executive Minister Parliamentarian Consultant Government Private Bank CSO Media Think Tank Other Female 27.8% 26.3% 18.5% 32.8% 26.6% 16.7% 43.4% 24.0% 9.1% 28.6% Male 72.2% 73.7% 81.5% 67.2% 73.4% 83.3% 56.6% 76.0% 90.9% 71.4% 106 World Bank Group Country Opinion Survey 2016: Afghanistan Appendix C: Responses to Indicator Questions by Geographic Location2  Kabul N=97  Outside Kabul N=376 B. Overall Attitudes toward the World Bank Group Kabul Outside Kabul N Mean SD N Mean SD Overall, please rate your impression of the World Bank 85 6.94 2.50 323 7.07 2.66 Group’s effectiveness in Afghanistan. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Kabul Outside Kabul N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 82 6.74 2.39 334 7.60 2.52 role in development in Afghanistan* The World Bank Group’s work is aligned with what I 82 6.84 2.40 290 6.70 2.56 consider the development priorities for Afghanistan *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Afghanistan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Kabul Outside Kabul N Mean SD N Mean SD Responsiveness to needs 68 5.88 2.33 304 6.29 2.49 Flexibility (in terms of the institution’s products and 61 5.69 2.33 261 6.33 2.29 services) Flexibility (in terms of changing country circumstances)* 65 5.75 2.26 277 6.40 2.31 Being inclusive 61 5.92 2.14 283 6.38 2.61 Openness (sharing data and other information) 65 5.83 2.42 277 5.98 2.78 Collaboration with the Government 68 6.84 1.92 296 7.13 2.34 The speed in which it gets things accomplished on the 68 6.51 2.04 272 6.64 2.32 ground Helping to bring discipline/effective supervision to 64 6.59 2.59 270 6.70 2.47 implementation of investment projects Collaboration with civil society 59 5.64 2.23 267 6.24 2.61 Staff accessibility 55 5.25 2.49 258 5.63 2.75 Collaboration with other donors and development partners 60 6.70 2.23 256 6.49 2.31 Collaboration with the private sector 61 6.18 2.10 266 6.26 2.54 Collaboration with the UN* 56 6.70 1.94 249 7.40 2.18 Straightforwardness and honesty 65 7.11 1.98 249 6.80 2.61 Treating clients and stakeholders in Afghanistan with 60 7.37 2.07 246 7.27 2.38 respect Being a long-term partner 69 6.97 2.51 258 7.48 2.59 *Significantly different between geographic locations 2473 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this Appendix. 107 World Bank Group Country Opinion Survey 2016: Afghanistan C. World Bank Group’s Effectiveness and Results Kabul Outside Kabul N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 83 6.58 2.21 314 7.07 2.40 achieve development results in Afghanistan? (1-To no degree at all, 10-To a very significant degree) Kabul Outside Kabul N Mean SD N Mean SD To what extent does the World Bank Group help to 80 6.65 2.34 296 6.63 2.50 build/strengthen existing country systems in Afghanistan? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Kabul Outside Kabul N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 84 6.15 2.61 324 6.83 2.54 needs of Afghanistan* The World Bank Group meets Afghanistan’s needs for 62 5.81 2.48 300 6.93 2.53 knowledge services* *Significantly different between geographic locations E. The World Bank Group’s Knowledge Work and Activities In Afghanistan, to what extent do you believe that the World Bank Group’s knowledge work and activities: Kabul Outside Kabul N Mean SD N Mean SD Are adaptable to Afghanistan’s specific development 58 6.17 2.66 258 6.63 2.63 challenges and country circumstances (1-To no degree at all, 10-To a very significant degree) Kabul Outside Kabul N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 86 7.84 1.70 330 7.88 2.20 to development results in your country? Overall, how would you rate the technical quality of the 84 7.21 2.12 294 6.96 2.35 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) F. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Kabul Outside Kabul N Mean SD N Mean SD The World Bank Group takes decisions quickly in 67 5.67 2.52 262 6.41 2.43 Afghanistan* Where country systems are adequate, the World Bank 70 6.86 2.34 281 7.30 2.16 Group makes appropriate use of them *Significantly different between geographic locations 108 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix D: Responses to Selected Questions by Collaboration with the WBG3 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 Afghanistan COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Afghanistan, in which sectors do you believe the World Bank Group should focus most of its resources in Afghanistan?” Collaborating with the WBG N=86 Not collaborating with the WBG N=376 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 84 6.39 2.63 366 5.04 2.63 Afghanistan?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank 76 8.04 2.52 321 6.83 2.61 Group’s effectiveness in Afghanistan.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Afghanistan solve its most complicated 72 7.79 2.28 287 6.38 2.68 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 3Only 462 respondents provided information about their level of collaboration with the World Bank Group (question I3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this Appendix. 109 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Afghanistan, in which sectors do you believe the World Bank Group should focus most of its resources in Afghanistan? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Security/stabilization/reconstruction 57.7% 61.0% Global/regional integration 6.4% 8.6% Food security 6.4% 5.6% Health 10.3% 8.3% Regional conflict and tensions* 9.0% 1.9% Financial markets 5.1% 5.1% Gender based violence 5.1% 4.0% Gender equity* 14.1% 4.8% Private sector development* 3.8% 16.7% Education 20.5% 28.0% Public sector governance/reform 9.0% 10.2% Energy* 17.9% 4.0% Water and sanitation* 7.7% 3.0% Pollution 1.3% 1.9% Job creation/employment 16.7% 22.8% Urban development 1.3% 1.1% Social protection 5.1% 2.7% Social cohesion 1.3% 3.0% Anti corruption 15.4% 23.1% Poverty reduction* 23.1% 12.4% Communicable/non-communicable diseases 5.1% 2.4% Local governance and institutions 3.8% 4.6% Information and communications technology 0.0% 0.5% Transport 1.3% 4.6% Agriculture and rural development 10.3% 12.9% Trade and exports* 1.3% 9.1% Crime and violence* 6.4% 1.9% Natural resource management 16.7% 13.4% Judiciary reform* 0.0% 5.1% Economic growth 15.4% 11.0% Disaster risk management 0.0% 0.3% Equality of opportunity 0.0% 2.4% Climate change 0.0% 0.0% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Afghanistan Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Investment Project Financing 54 7.44 2.02 205 7.23 2.37 Development Policy Grants 64 7.69 1.83 246 7.45 2.22 Program-for-Results Financing 57 7.00 2.33 216 6.87 2.38 Trust funds and grants 51 6.92 2.11 214 7.24 2.52 MIGA Guarantees 50 7.26 2.29 171 6.85 2.61 IFC Investment Services 50 7.04 2.08 198 7.14 2.48 IFC Advisory Services 50 7.02 2.22 182 7.13 2.51 110 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 77 7.95 2.22 330 7.37 2.53 development in Afghanistan The World Bank Group’s work is aligned with what I consider 76 7.70 2.08 287 6.57 2.56 the development priorities for Afghanistan* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Afghanistan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 72 6.96 2.29 294 6.07 2.48 Flexibility (in terms of the institution’s products and services)* 69 7.00 1.86 245 6.09 2.33 Flexibility (in terms of changing country circumstances)* 68 6.91 2.06 266 6.13 2.34 Being inclusive 72 6.60 2.40 262 6.20 2.60 Openness (sharing data and other information) 70 6.39 2.45 263 5.87 2.78 Collaboration with the Government 65 7.17 2.23 290 7.07 2.28 The speed in which it gets things accomplished on the ground* 68 7.31 1.85 266 6.48 2.35 Helping to bring discipline/effective supervision to 69 7.30 2.24 259 6.57 2.55 implementation of investment projects* Collaboration with civil society* 65 7.23 1.84 257 5.90 2.67 Staff accessibility* 66 6.68 2.35 244 5.34 2.75 Collaboration with other donors and development partners* 67 7.19 2.13 242 6.39 2.32 Collaboration with the private sector* 67 6.96 2.18 253 6.10 2.49 Collaboration with the UN 68 7.71 1.89 230 7.16 2.22 Straightforwardness and honesty 64 7.41 2.17 243 6.77 2.57 Treating clients and stakeholders in Afghanistan with respect 67 7.63 2.22 233 7.24 2.36 Being a long-term partner 67 7.54 2.25 252 7.44 2.59 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Afghanistan, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender* 71 6.38 2.23 299 5.54 2.92 The impact of climate change* 67 6.33 2.16 241 5.60 2.45 Ongoing conflict and instability 73 6.73 3.03 284 6.02 3.20 *Significantly different between collaborators and non-collaborators 111 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Afghanistan? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection* 58 7.00 1.95 207 6.21 2.59 Gender equity* 64 7.22 2.05 255 6.60 2.25 Private sector development 64 7.09 2.01 246 6.51 2.51 Education 62 7.08 2.21 257 7.09 2.26 Public sector governance/reform 64 6.63 2.19 234 6.60 2.20 Regional integration 58 6.79 2.11 193 6.49 2.41 Food security 61 6.92 2.28 220 6.42 2.41 Urban development 66 6.67 2.20 237 6.41 2.29 Energy* 65 7.29 2.07 236 6.30 2.58 Water and sanitation* 60 6.82 2.24 239 6.11 2.46 Pollution* 63 6.57 2.45 220 5.41 2.82 Job creation/employment* 64 7.11 2.28 252 5.94 2.63 Health 65 6.88 2.39 257 6.72 2.19 Financial markets 63 6.35 2.19 215 5.73 2.60 Transport* 62 7.18 2.39 244 6.48 2.37 Agriculture and rural development 66 7.21 2.23 241 6.73 2.40 Trade and exports 56 6.64 2.51 230 6.30 2.45 Natural resource management* 65 7.43 2.08 224 5.90 2.75 Climate change* 58 6.69 2.46 204 5.16 2.66 Poverty reduction* 69 6.81 2.71 254 5.88 2.61 Anti corruption* 64 7.70 1.98 243 5.33 2.90 Judiciary reform* 59 7.02 2.45 215 5.73 2.74 Economic growth* 66 7.53 2.07 255 6.20 2.39 Disaster risk management* 58 6.71 1.95 210 5.91 2.44 Equality of opportunity* 54 7.07 2.04 219 5.72 2.58 Communicable/non-communicable diseases 58 6.78 2.06 213 6.33 2.44 Information and communications technology 62 6.98 2.14 213 6.92 2.26 Gender based violence* 59 7.20 2.12 234 6.06 2.30 Local governance and institutions* 65 7.03 2.04 251 6.32 2.37 Social cohesion* 61 7.33 2.18 236 6.11 2.72 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 79 6.96 2.63 305 6.97 2.29 achieve development results in Afghanistan? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to 77 7.12 2.36 287 6.47 2.52 build/strengthen existing country systems in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 112 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Afghanistan? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 79 7.11 2.46 318 6.64 2.56 of Afghanistan The World Bank Group meets Afghanistan’s needs for 63 7.97 1.93 293 6.49 2.63 knowledge services* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group help Afghanistan to mobilize finance for development from private sector 73 7.73 2.05 294 7.04 2.43 sources?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators How effectively does the World Bank Group support Afghanistan’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems in 75 7.33 2.26 284 6.48 2.56 the Government* To develop better and stronger data collection/analytics 68 7.75 1.70 274 6.44 2.30 systems within the Government* To strengthen the country’s crisis preparedness 63 7.19 2.32 273 6.88 2.53 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group’s SCD and CPF activities support Afghanistan’s efforts to manage crisis related 61 8.23 1.82 213 7.01 2.34 risks?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators D. The Afghanistan Reconstruction Trust Fund (ARTF) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the ARTF in 67 7.34 2.45 293 5.40 2.86 Afghanistan?* (1-Not familiar at all, 10-Very familiar) *Significantly different between collaborators and non-collaborators 113 World Bank Group Country Opinion Survey 2018: Afghanistan D. The Afghanistan Reconstruction Trust Fund (ARTF) (continued) To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The ARTF priorities are aligned with the key development 74 7.12 2.43 263 5.84 2.59 priorities in Afghanistan.* The ARTF distributes resources fairly and equally throughout 63 6.70 2.02 272 5.11 2.61 the country.* The ARTF distributes resources in a way that effectively 69 6.72 2.21 272 5.64 2.41 supports the key development priorities in Afghanistan.* The ARTF’s efforts are leading to sustainable results on the 68 7.19 2.32 265 6.24 2.66 ground.* The ARTF collaborates well with the Afghanistan 68 6.82 2.46 260 5.97 2.53 Government.* The World Bank Group collaborates well with other ARTF 69 7.19 2.46 238 6.58 2.40 donors. There should be more oversight of how ARTF resources are 63 7.62 2.04 269 6.91 2.74 spent. There should be more public information available about the 62 7.26 2.58 286 7.29 2.76 work of the ARTF. The ARTF is flexible and responds to changing conditions in 66 7.14 2.62 262 6.60 2.58 Afghanistan. *Significantly different between stakeholder groups E. The World Bank Group’s Knowledge Work and Activities In Afghanistan, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 62 6.81 2.07 232 5.52 2.69 Include appropriate level of stakeholder involvement during 60 6.95 2.00 224 5.91 2.50 preparation* Lead to practical solutions* 62 7.56 1.98 236 6.25 2.45 Are accessible (well written and easy to understand)* 61 7.44 1.96 242 5.96 2.60 Are source of relevant information on global good practices* 67 7.79 2.01 244 6.56 2.52 Are adequately disseminated* 63 7.48 1.98 237 5.41 2.86 Are translated enough into local language* 69 7.71 2.10 233 6.02 2.91 Are adaptable to Afghanistan’s specific development 61 7.77 2.31 249 6.19 2.62 challenges and country circumstances* *Significantly different between collaborators and non-collaborators 114 World Bank Group Country Opinion Survey 2018: Afghanistan E. The World Bank Group’s Knowledge Work and Activities (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 82 8.45 1.53 326 7.68 2.21 development results in your country?* Overall, how would you rate the technical quality of the World 73 8.18 1.70 291 6.71 2.35 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators F. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 73 6.62 2.61 248 6.17 2.66 The World Bank Group effectively monitors and evaluates the 71 6.86 2.22 273 6.29 2.52 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 76 7.29 2.21 251 6.08 2.42 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 65 6.91 1.66 244 6.50 2.38 reasonable The World Bank Group’s conditions on its lending are 67 7.25 2.00 259 6.14 2.52 reasonable* The World Bank Group takes decisions quickly in Afghanistan* 72 7.03 2.13 249 6.08 2.52 Working with the World Bank Group increases Afghanistan’s 71 7.37 2.24 299 7.36 2.32 institutional capacity Where country systems are adequate, the World Bank Group 68 7.49 1.72 274 7.19 2.26 makes appropriate use of them *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 58 8.00 1.92 235 5.89 2.53 adequately staffed in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related to 74 8.28 1.98 327 6.44 2.81 returning refugees and IDPs in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 115 World Bank Group Country Opinion Survey 2018: Afghanistan G. The Future Role of the World Bank Group in Afghanistan To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social cohesion* 60 7.48 1.98 222 6.10 2.59 Public financial management* 59 7.81 1.41 229 6.72 2.08 Reducing gender based violence 51 7.08 1.87 244 6.86 2.33 Crisis preparedness* 50 7.40 2.01 225 6.52 2.33 Crisis response 56 7.13 2.08 232 6.44 2.46 Access to justice systems* 46 7.09 2.29 222 5.93 2.56 Security mechanisms* 52 7.08 2.34 219 6.00 2.66 Conflict resolution mechanisms* 51 7.14 1.92 211 6.07 2.37 Support domestic resource mobilization* 59 7.44 1.64 223 6.01 2.41 Access to basic services* 61 7.70 1.86 238 6.82 2.13 Capacity of state institutions* 52 7.52 2.16 244 6.64 2.25 Jobs* 61 7.05 2.38 253 6.02 2.56 Improving livelihoods* 56 7.68 2.06 253 6.03 2.57 Food security* 53 7.32 2.08 236 6.34 2.55 Social safety nets 55 6.87 2.01 227 6.27 2.45 Stimulating dialogue to promote peace and stability 55 7.09 2.44 231 6.75 2.68 *Significantly different between collaborators and non-collaborators H. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 39 7.59 1.96 122 6.47 2.74 I find the information on the World Bank Group’s websites 41 7.78 1.47 120 7.04 2.27 useful The World Bank Group’s social media channels are valuable 58 7.16 2.20 198 6.75 2.53 sources of information about the institution *Significantly different between collaborators and non-collaborators 116 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix E: Responses to Selected Questions by Year4 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2015 respondents and the total number of respondents indicated may differ from those reported in the FY 2015 COS report. FY 2015 Number of comparable respondents = 338 FY 2018 Number of comparable respondents = 438 By weighting, the FY 2015 and FY 2018 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2015 FY 2018 Office of the President/Chief Executive/Minister 12.0% 12.0% Office of Parliamentarian 5.0% 5.0% Government Institutions 23.0% 23.0% Local Government 15.0% 15.0% Bilateral/Multilateral Agencies 1.5% 1.5% Civil Society 20.0% 20.0% Private Sector 7.0% 7.0% Academia 3.5% 3.5% Media 13.0% 13.0% A. General Issues facing Afghanistan In general would you say that Afghanistan is headed in...?* Percentage of Respondents FY 2015 FY 2018 The right direction 34.6% 45.7% The wrong direction 21.1% 29.1% Not sure 44.3% 25.1% *Significantly different between FY2015 and FY2018 B. Overall Attitudes toward the World Bank Group FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group 315 5.96 2.93 426 5.24 2.66 in Afghanistan?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 274 7.62 2.55 376 6.96 2.56 Group’s effectiveness in Afghanistan.* (1-Not effective at all, 10-Very effective) *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Afghanistan solve its most 269 7.57 2.63 345 6.64 2.56 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 4Only those questions that were asked in the FY 2015 and FY 2018 country opinion surveys, with similar response scales/options, are presented in this Appendix. 117 World Bank Group Country Opinion Survey 2018: Afghanistan B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Afghanistan? (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 To a fully sufficient degree 14.1% 13.7% To a somewhat sufficient degree 34.4% 28.5% To a somewhat insufficient degree 19.9% 29.0% To a very insufficient degree 17.0% 13.5% Don’t know 14.5% 15.3% To what extent do you agree with the following statements about the World Bank Group’s work in Afghanistan? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 263 7.36 2.66 386 7.50 2.48 in development in Afghanistan The World Bank Group’s work is aligned with what I consider 232 6.84 2.82 346 6.80 2.53 the development priorities for Afghanistan To what extent is the World Bank Group an effective development partner in Afghanistan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Responsiveness to needs 239 6.26 2.78 348 6.17 2.35 Flexibility (in terms of the institution’s products and services)* 185 5.77 2.56 300 6.24 2.22 Flexibility (in terms of changing country circumstances)* 192 5.68 2.55 317 6.28 2.22 Being inclusive* 214 5.53 2.75 317 6.30 2.47 Openness (sharing data and other information)* 200 5.37 2.83 314 6.10 2.61 Collaboration with the Government 222 7.40 2.52 343 7.21 2.20 The speed in which it gets things accomplished on the 182 6.39 2.77 315 6.72 2.17 ground Helping to bring discipline/effective supervision to 304 6.64 2.48 implementation of investment projects Collaboration with civil society 210 6.35 2.88 302 6.25 2.43 Staff accessibility* 208 4.80 2.76 287 5.60 2.64 Collaboration with other donors and development partners 193 6.61 2.71 287 6.56 2.24 Collaboration with the private sector 161 6.45 2.87 295 6.21 2.37 Collaboration with the UN 281 7.15 2.14 Straightforwardness and honesty 209 6.72 2.57 286 6.83 2.48 Treating clients and stakeholders in Afghanistan with 220 7.76 2.33 282 7.21 2.32 respect* Being a long-term partner 221 7.82 2.62 301 7.37 2.54 *Significantly different between FY2015 and FY2018 118 World Bank Group Country Opinion Survey 2018: Afghanistan C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Afghanistan? (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD Social protection 167 5.86 3.02 246 6.38 2.40 Gender equity 193 6.57 2.76 298 6.68 2.14 Private sector development 178 6.86 2.71 290 6.60 2.36 Education* 224 7.61 2.59 295 7.09 2.13 Public sector governance/reform 167 6.18 2.81 282 6.59 2.13 Regional integration* 148 5.85 2.72 238 6.47 2.28 Food security 179 6.71 2.71 264 6.53 2.40 Urban development* 204 6.90 2.76 287 6.42 2.22 Energy 194 6.25 3.05 283 6.53 2.47 Water and sanitation 198 6.52 2.84 281 6.29 2.39 Job creation/employment* 206 6.84 2.96 298 6.16 2.56 Health* 210 7.21 2.62 300 6.77 2.13 Financial markets 165 5.95 3.17 264 5.81 2.49 Transport* 214 7.17 2.51 288 6.56 2.36 Trade and exports 186 6.44 2.91 270 6.29 2.47 Natural resource management 173 6.35 3.42 274 6.21 2.67 Climate change 165 5.57 3.02 243 5.56 2.65 Poverty reduction* 214 7.06 2.89 303 6.08 2.56 Anti corruption 177 5.31 3.41 288 5.87 2.78 Economic growth* 219 7.22 2.74 303 6.39 2.36 Equality of opportunity 170 5.57 2.86 259 5.98 2.45 Communicable/non-communicable diseases 167 6.40 2.80 256 6.41 2.34 Information and communications technology 164 7.06 2.68 263 6.96 2.15 Local governance and institutions 202 6.52 3.01 298 6.51 2.24 Social cohesion* 167 5.77 2.99 277 6.39 2.57 *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 274 7.40 2.49 369 7.02 2.31 achieve development results in Afghanistan?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group help to 264 6.51 2.80 345 6.61 2.46 build/strengthen existing country systems in Afghanistan? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Afghanistan? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 270 7.09 2.83 382 6.73 2.45 needs of Afghanistan The World Bank Group meets Afghanistan’s needs for 223 6.95 2.85 340 6.87 2.42 knowledge services 119 World Bank Group Country Opinion Survey 2018: Afghanistan D. The Afghanistan Reconstruction Trust Fund (ARTF) FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the ARTF in 251 6.02 3.30 341 5.71 2.87 Afghanistan? (1-Not familiar at all, 10-Very familiar) To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The ARTF priorities are aligned with the key development 220 6.04 3.05 319 6.05 2.57 priorities in Afghanistan. The ARTF distributes resources fairly and equally 238 4.27 2.98 318 5.44 2.52 throughout the country.* The ARTF distributes resources in a way that effectively 239 4.99 3.04 327 5.84 2.34 supports the key development priorities in Afghanistan.* The ARTF’s efforts are leading to sustainable results on the 244 6.29 3.18 312 6.37 2.56 ground. The ARTF collaborates well with the Afghanistan 222 5.62 3.09 308 6.10 2.47 Government. The World Bank Group collaborates well with other ARTF 183 6.38 3.07 290 6.59 2.34 donors. There should be more oversight of how ARTF resources are 223 5.89 3.47 313 6.93 2.65 spent.* There should be more public information available about the 254 6.77 3.56 323 7.25 2.65 work of the ARTF. The ARTF is flexible and responds to changing conditions in 209 5.44 3.27 305 6.63 2.56 Afghanistan.* *Significantly different between stakeholder groups E. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2015 FY 2018 Weekly 3.9% 4.7% Monthly 7.6% 7.5% A few times a year 9.7% 13.3% Rarely 48.5% 42.4% Never 30.3% 32.1% In Afghanistan, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Are timely 195 6.23 3.17 278 5.75 2.59 Include appropriate level of stakeholder involvement during 166 6.01 2.92 271 6.03 2.40 preparation Lead to practical solutions 180 6.36 3.01 281 6.49 2.36 Are accessible (well written and easy to understand) 190 5.83 2.95 287 6.14 2.51 Are source of relevant information on global good practices* 203 7.35 2.68 294 6.82 2.41 Are adequately disseminated* 175 5.03 2.97 283 5.76 2.76 Are translated enough into local language 179 6.42 2.92 283 6.36 2.82 Are adaptable to Afghanistan’s specific development 193 6.52 2.96 291 6.54 2.58 challenges and country circumstances *Significantly different between FY2015 and FY2018 120 World Bank Group Country Opinion Survey 2018: Afghanistan E. The World Bank Group’s Knowledge Work and Activities (continued) FY 2015 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 274 7.85 2.47 391 7.80 2.05 development results in your country? Overall, how would you rate the technical quality of the 263 6.38 2.90 342 7.04 2.17 World Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2015 and FY2018 F. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group disburses funds promptly 196 6.11 2.83 303 6.19 2.67 The World Bank Group effectively monitors and evaluates 239 6.64 2.77 330 6.39 2.46 the projects and programs it supports The World Bank Group’s approvals and reviews are done in 207 6.18 2.65 314 6.26 2.38 a timely fashion The World Bank Group’s “Safeguard Policy” requirements 192 6.66 2.77 298 6.54 2.22 are reasonable The World Bank Group’s conditions on its lending are 223 5.65 2.91 316 6.39 2.43 reasonable* The World Bank Group takes decisions quickly in 225 5.63 2.98 309 6.32 2.35 Afghanistan* Working with the World Bank Group increases Afghanistan’s 242 7.20 2.65 351 7.25 2.34 institutional capacity Where country systems are adequate, the World Bank 220 7.22 2.71 322 7.19 2.12 Group makes appropriate use of them *Significantly different between FY2015 and FY2018 G. The Future Role of the World Bank Group in Afghanistan When considering the combination of services that the World Bank Group offers in Afghanistan, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Afghanistan?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Financial services 30.2% 41.4% Knowledge products 16.6% 18.0% Convening services 9.7% 11.8% None of the above 1.0% 5.0% The current combination is appropriate for Afghanistan 34.7% 19.5% Don’t know 7.8% 4.3% *Significantly different between FY2015 and FY2018 H. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2015 FY 2018 Yes 39.9% 35.4% No 60.1% 64.6% 121 World Bank Group Country Opinion Survey 2018: Afghanistan H. Communication and Information Sharing (continued) Do you have reliable access to the Internet?* Percentage of Respondents FY 2015 FY 2018 Yes 82.0% 70.7% No 18.0% 29.3% *Significantly different between FY2015 and FY2018 Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2015 FY 2018 Yes 44.8% 42.6% No 55.2% 57.4% Do you currently consult the World Bank Group social media sites? Percentage of Respondents FY 2015 FY 2018 Yes 39.1% 41.3% No 60.9% 58.7% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2015 FY 2018 High speed/WiFi 68.1% 65.0% Dial-up 31.9% 35.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 177 6.52 3.21 161 6.61 2.69 I find the information on the World Bank Group’s websites 173 7.20 2.69 158 7.28 2.00 useful The World Bank Group’s social media channels are valuable 157 6.21 3.12 242 6.74 2.47 sources of information about the institution 122 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Afghanistan? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank Group’s 6.83 8.04 6.88 7.11 7.10 6.60 6.89 7.21 6.88 7.25 7.09 6.76 effectiveness in Afghanistan. Overall the World Bank Group currently plays a relevant role in 7.37 7.95 7.59 7.23 7.34 7.81 7.53 7.19 7.37 7.68 7.17 7.90 development in Afghanistan The World Bank Group’s work is aligned with what I consider the 6.57 7.70 6.76 6.75 6.68 6.97 6.77 6.71 6.71 6.89 6.83 6.63 development priorities for Afghanistan Responsiveness to needs 6.07 6.96 6.46 5.79 6.03 6.68 6.15 6.37 6.24 6.09 6.15 6.29 Flexibility (in terms of the institution’s products and services) 6.09 7.00 6.26 5.98 6.12 6.28 6.04 6.56 6.20 6.07 6.12 6.22 Flexibility (in terms of changing country circumstances) 6.13 6.91 6.38 5.90 6.19 6.21 6.10 6.52 6.13 6.34 5.83 6.76 Being inclusive 6.20 6.60 6.75 5.37 6.25 6.23 6.12 6.66 5.93 6.96 5.99 6.64 Openness (sharing data and other information) 5.87 6.39 6.42 4.94 5.81 6.05 5.76 6.28 5.45 6.96 5.60 6.29 Collaboration with the Government 7.07 7.17 7.07 6.86 7.09 6.70 7.05 6.79 6.90 7.22 6.79 7.30 The speed in which it gets things accomplished on the ground 6.48 7.31 6.75 6.26 6.58 6.55 6.50 6.81 6.43 6.92 6.47 6.73 Helping to bring discipline/effective supervision to implementation 6.57 7.30 6.72 6.48 6.57 6.74 6.60 6.68 6.53 6.86 6.57 6.70 of investment projects Collaboration with civil society 5.90 7.23 6.34 5.73 6.07 6.16 6.03 6.33 5.89 6.66 6.05 6.17 Staff accessibility 5.34 6.68 6.02 4.66 5.47 5.57 5.34 6.00 5.33 5.96 5.22 5.98 Collaboration with other donors and development partners 6.39 7.19 6.55 6.32 6.38 6.70 6.49 6.40 6.22 7.16 6.54 6.35 Collaboration with the private sector 6.10 6.96 6.59 5.60 6.21 6.14 5.98 6.87 6.19 6.19 6.01 6.49 Collaboration with the UN 7.16 7.71 7.33 6.95 7.09 7.41 7.35 6.65 7.06 7.52 6.95 7.57 Straightforwardness and honesty 6.77 7.41 7.20 6.07 6.73 6.84 6.74 6.84 6.49 7.50 6.58 7.09 Treating clients and stakeholders in Afghanistan with respect 7.24 7.63 7.23 7.11 7.21 7.13 7.20 7.14 7.07 7.49 7.06 7.38 Being a long-term partner 7.44 7.54 7.39 7.19 7.16 7.73 7.38 7.10 7.31 7.33 7.26 7.40 To what extent does the World Bank Group’s work help to 6.97 6.96 7.23 6.67 7.13 6.69 6.97 7.14 6.98 7.10 6.96 7.10 achieve development results in Afghanistan? To what extent does the World Bank Group help to 6.47 7.12 6.89 6.24 6.59 6.80 6.55 6.99 6.53 7.00 6.77 6.45 build/strengthen existing country systems in Afghanistan? The World Bank Group’s financial instruments meet the needs of 6.64 7.11 6.69 6.68 6.61 6.92 6.73 6.55 6.58 6.99 6.72 6.65 Afghanistan The World Bank Group meets Afghanistan’s needs for 6.49 7.97 6.97 6.38 6.70 6.87 6.74 6.80 6.57 7.24 6.73 6.77 knowledge services The World Bank Group’s knowledge work and activities are adaptable to Afghanistan’s specific development challenges and 6.19 7.77 6.53 6.54 6.50 6.65 6.47 6.75 6.49 6.65 6.62 6.40 country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 7.68 8.45 8.00 7.74 7.80 8.18 7.97 7.65 7.74 8.31 7.76 8.11 development results in your country? Overall, how would you rate the technical quality of the World 6.71 8.18 7.05 6.88 6.90 7.20 6.83 7.60 6.96 7.06 6.91 7.09 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Afghanistan 6.08 7.03 6.15 6.42 6.20 6.38 6.23 6.31 6.35 5.99 6.32 6.14 Where country systems are adequate, the World Bank Group makes appropriate use of them 7.19 7.49 7.08 7.48 7.28 7.13 7.33 6.88 7.28 7.12 7.27 7.19 Yellow highlight indicates significant difference between Yes and No means. 123 World Bank Group Country Opinion Survey 2018: Afghanistan Appendix G: Afghanistan FY 2018 Questionnaire World Bank Group Country Survey FY 2018 – Afghanistan The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Afghanistan or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Afghanistan, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Afghanistan. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 124 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION A: GENERAL ISSUES FACING AFGHANISTAN A1. In general, would you say that Afghanistan is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in Afghanistan. Please identify which of the following you consider the most important development priorities in Afghanistan. (Choose no more than THREE) 1 Gender based violence 18 Local governance and institutions 2 Regional conflict and tensions 19 Disaster risk management 3 Job creation/employment 20 Equality of opportunity (i.e., social inclusion) Health (e.g., high maternal mortality, child Communicable/non-communicable diseases (e.g., 4 21 mortality, fertility rate, and malnutrition) ARI, diarrhea, diabetes, cardiovascular) Social protection (e.g., pensions, targeted social 5 22 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 6 23 Agriculture and rural development and men, and boys and girls) 7 Private sector development 24 Trade and exports 8 Education 25 Crime and violence 9 Security/stabilization/reconstruction 26 Social cohesion Public sector governance/reform (i.e., government Natural resource management (e.g., mining, clean 10 effectiveness, public financial management, public 27 energy and water) expenditure, fiscal system reform) 11 Global/regional integration 28 Climate change (e.g., mitigation, adaptation) 12 Food security 29 Poverty reduction 13 Urban development 30 Anti corruption 14 Energy 31 Judiciary reform 15 Water and sanitation 32 Economic growth 16 Financial markets 33 Information and communications technology 17 Pollution 125 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Afghanistan? (Choose no more than THREE) 1 Local governance and institutions 17 Security/stabilization/reconstruction 2 Information and communications technology 18 Financial markets Natural resource management (e.g., mining, clean 3 Anti corruption 19 energy and water) 4 Judiciary reform 20 Gender based violence 5 Economic growth 21 Water and sanitation 6 Disaster risk management 22 Pollution 7 Equality of opportunity (i.e., social inclusion) 23 Job creation/employment Communicable/non-communicable diseases (e.g., Health (e.g., high maternal mortality, child 8 24 ARI, diarrhea, diabetes, cardiovascular) mortality, fertility rate, and malnutrition) Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social 9 25 effectiveness, public financial management, public assistance) expenditure, fiscal system reform) Gender equity (closing the gap between women 10 Agriculture and rural development 26 and men, and boys and girls) 11 Trade and exports 27 Private sector development 12 Crime and violence 28 Education 13 Climate change (e.g., mitigation, adaptation) 29 Global/regional integration 14 Transport (e.g., roads, bridges, transportation) 30 Food security 15 Social cohesion 31 Regional conflict and tensions 16 Energy 32 Urban development A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Afghanistan? (Choose no more than TWO) 1 A growing middle class 2 Better employment opportunities for young people 3 Better employment opportunities for women 4 Consistent economic growth 5 More reliable social safety net 6 Greater access to micro-finance for the poor 7 Greater voice and participation for citizens to help ensure greater accountability 8 Education and training that better ensure job opportunity 9 Better quality public services 10 Greater access to health and nutrition for citizens 11 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 12 Better opportunity for the poor who live in rural areas 13 Better opportunity for the poor who live in urban areas 14 Other (please specify):_____________________________________ 126 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION A: GENERAL ISSUES A5. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Afghanistan. (Choose no more than TWO) 1 None. I do not consider Afghanistan a fragile state. 2 Policy inconsistency 3 Weak social cohesion 4 Weak institutional capacity 5 Food insecurity 6 High levels of corruption 7 Weak accountability 8 Lack of security (i.e., conflict and violence) 9 Political uncertainty 10 Lack of access to development finance 11 Other (please specify):_____________________________________ 127 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Afghanistan? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Afghanistan. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Afghanistan solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Afghanistan, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Afghanistan? (Choose no more than THREE) 1 Security/stabilization/reconstruction 18 Social cohesion 2 Global/regional integration 19 Anti corruption 3 Food security 20 Poverty reduction Health (e.g., high maternal mortality, child Communicable/non-communicable diseases (e.g., 4 21 mortality, fertility rate, and malnutrition) ARI, diarrhea, diabetes, cardiovascular) 5 Regional conflict and tensions 22 Local governance and institutions 6 Financial markets 23 Information and communications technology 7 Gender based violence 24 Transport (e.g., roads, bridges, transportation) Gender equity (closing the gap between women 8 25 Agriculture and rural development and men, and boys and girls) 9 Private sector development 26 Trade and exports 10 Education 27 Crime and violence Public sector governance/reform (i.e., government Natural resource management (e.g., mining, clean 11 effectiveness, public financial management, public 28 energy and water) expenditure, fiscal system reform) 12 Energy 29 Judiciary reform 13 Water and sanitation 30 Economic growth 14 Pollution 31 Disaster risk management 15 Job creation/employment 32 Equality of opportunity (i.e., social inclusion) 16 Urban development Social protection (e.g., pensions, targeted social 33 Climate change (e.g., mitigation, adaptation) 17 assistance) 128 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believ e is of greatest VALUE and which activity is of second greatest value in Afghanistan? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Afghanistan? (Choose no more than TWO) 1 Not sufficiently focused on results 2 Not enough public disclosure of its work 3 Inadequate number of World Bank Group staff members located in the country 4 Not adequately sensitive to political/social realities in Afghanistan 5 Not focused enough on issues that are unique to post-conflict countries 6 Not willing to honestly criticize policies and reform efforts in the country 7 Staff too inaccessible 8 Not collaborating enough with private sector 9 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 10 Not aligned with country priorities 11 Too influenced by developed countries 12 World Bank Group’s processes too slow 13 World Bank Group’s processes too complex 14 Not exploring alternative policy options 15 Not in it for the long term 16 Its advice and strategies do not lend themselves to practical problem solving 17 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 18 Arrogant in its approach 19 The credibility of its knowledge/data 20 Other (please specify): __________________________________________________ 21 Don’t know 129 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Afghanistan? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Afghanistan Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Grants (DPGs – budget support) 1 2 3 4 5 6 7 8 9 10  3 Program-for-Results Financing (PforR) 1 2 3 4 5 6 7 8 9 10  4 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  5 MIGA Guarantees 1 2 3 4 5 6 7 8 9 10  6 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  7 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 9 Foundations 2 Youth/university groups 10 Media 3 Private sector 11 NATO’s Resolute Support Mission 4 Local government 12 Emerging donors (e.g., China, India, Russia) 5 Donor community 13 UN agencies 6 NGOs/Community Based Organizations 14 Regional organizations (e.g., SAARC, ECO, RECCA) 7 Academia/think tanks/research institutes 15 Other (please specify): _____________________ 8 Parliament 16 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Afghanistan? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Afghanistan The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Afghanistan 130 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Afghanistan, in terms of each of the following? To no degree To a very significant Don't at all degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B19 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B25 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Afghanistan B26 1 2 3 4 5 6 7 8 9 10  with respect B27 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B28. To what extent does the World Bank Group partner with the right people to support work on the ground in Afghanistan? (Select only ONE response) 1 Nearly never 2 Rarely 3 Sometimes 4 Nearly always 5 Don’t know 6 Prefer not to answer 131 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B29. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Afghanistan? (Select no more than TWO) 1 United Nations Assistance Mission in Afghanistan (UNAMA) 2 United Nations High Commissioner for Refugees (UNHCR) 3 United Nations Development Program (UNDP) 4 World Health Organization (WHO) 5 The United Nations International Children's Emergency Fund (UNICEF) 6 Save the Children 7 International Committee of the Red Cross (ICRC) 8 Afghan Red Crescent Society 9 Other (please specify): ________________________________________ 10 None 11 Don’t know B30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) 1 Poor donor coordination 2 Inadequate funding 3 Political pressures and obstacles 4 Ongoing conflict and instability 5 Corruption 6 The World Bank Group does not provide the government with consistent support throughout the reform effort 7 Reforms are not well thought out in light of country challenges 8 Poor coordination within the Government 9 There is an inadequate level of private sector participation and support 10 The World Bank Group is not sensitive enough to political/social realities on the ground 11 Lack of/inadequate levels of capacity in Government 12 There is not an adequate level of citizen/civil society participation 13 Poor coordination within the World Bank Group 14 Other (please specify): ________________________________________ SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Afghanistan, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  3 Ongoing conflict and instability 1 2 3 4 5 6 7 8 9 10  132 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Afghanistan? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Pollution 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  Health (e.g., high maternal mortality, child mortality, 13 1 2 3 4 5 6 7 8 9 10  fertility rate, and malnutrition) 14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  Natural resource management (e.g., mining, clean 18 1 2 3 4 5 6 7 8 9 10  energy and water) 19 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  20 Poverty reduction 1 2 3 4 5 6 7 8 9 10  21 Anti corruption 1 2 3 4 5 6 7 8 9 10  22 Judiciary reform 1 2 3 4 5 6 7 8 9 10  23 Economic growth 1 2 3 4 5 6 7 8 9 10  24 Disaster risk management 1 2 3 4 5 6 7 8 9 10  25 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  Communicable/non-communicable diseases (e.g., 26 1 2 3 4 5 6 7 8 9 10  ARI, diarrhea, diabetes, cardiovascular) 27 Information and communications technology 1 2 3 4 5 6 7 8 9 10  28 Gender based violence 1 2 3 4 5 6 7 8 9 10  29 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  30 Social cohesion 1 2 3 4 5 6 7 8 9 10  133 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Afghanistan? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Afghanistan? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Afghanistan? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Grant, Trust Funds, Program-for-Results, etc.) meet the needs of Afghanistan The World Bank Group meets Afghanistan’s C6 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C7. How effectively does the World Bank Group help Afghanistan to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all 134 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Afghanistan? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support Afghanistan’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C9 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C10 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C11 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  C12. How effectively does the World Bank Group’s SCD and CPF activities support Afghanistan’s efforts to manage crisis related risks? [Please only respond if you are familiar with the WBG’s Systematic Country Diagnosis (SCD) and Country Partnership Framework (CPF)] 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) The World Bank Group is providing less valuable support than in the past, to enhance the Afghanistan’s ability 1 to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Afghanistan’s ability 2 to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in 3 Afghanistan has remained constant 4 Don’t know 135 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION D: THE AFGHANISTAN RECONSTRUCTION TRUST FUND (ARTF) The Afghanistan Reconstruction Trust Fund (ARTF) is the main vehicle for donors to channel funds to the Government of Afghanistan in support of development in Afghanistan. All funds are on-budget and projects are 100 % implemented by government ministries and agencies. Since 2002 the ARTF has received a total of US$10 billion from 34 donors and has disbursed a total of US$9 billion. D1. How familiar are you with the work of the ARTF in Afghanistan? 1 2 3 4 5 6 7 8 9 10  Not familiar at all Very familiar Don't know To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The ARTF priorities are aligned with the key D2 1 2 3 4 5 6 7 8 9 10  development priorities in Afghanistan. The ARTF distributes resources fairly and D3 1 2 3 4 5 6 7 8 9 10  equally throughout the country. The ARTF distributes resources in a way that D4 effectively supports the key development 1 2 3 4 5 6 7 8 9 10  priorities in Afghanistan. The ARTF’s efforts are leading to sustainable D5 1 2 3 4 5 6 7 8 9 10  results on the ground. The ARTF collaborates well with the D6 1 2 3 4 5 6 7 8 9 10  Afghanistan Government. The World Bank Group collaborates well with D7 1 2 3 4 5 6 7 8 9 10  other ARTF donors. There should be more oversight of how ARTF D8 1 2 3 4 5 6 7 8 9 10  resources are spent. There should be more public information D9 1 2 3 4 5 6 7 8 9 10  available about the work of the ARTF. The ARTF is flexible and responds to changing D10 1 2 3 4 5 6 7 8 9 10  conditions in Afghanistan. 136 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION E: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Afghanistan, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know E2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder E3 1 2 3 4 5 6 7 8 9 10  involvement during preparation E4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to E5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global E6 1 2 3 4 5 6 7 8 9 10  good practices E7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  E8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Afghanistan’s specific E9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances E10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know E11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 137 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION F: WORKING WITH THE WORLD BANK GROUP F1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ? (Select only ONE response) 1 Almost never has the right skills mix to tackle the challenges of fragility 2 Rarely has the right skills mix to tackle the challenges of fragility 3 Sometimes has the right skills mix to tackle the challenges of fragility 4 Almost always has the right skills mix to tackle the challenges of fragility 5 Don’t know 6 Prefer not to answer To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds F2 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors F3 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews F4 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” F5 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its F6 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly F7 1 2 3 4 5 6 7 8 9 10  in Afghanistan Working with the World Bank Group increases F8 1 2 3 4 5 6 7 8 9 10  Afghanistan’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the F9 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them F10. To what extent do you believe the World Bank Group is adequately staffed in Afghanistan? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 138 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION F: WORKING WITH THE WORLD BANK GROUP F11. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to returning refugees and IDPs in Afghanistan? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree F12. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to returning refugees and IDPs in Afghanistan? (Choose no more than TWO) 1 Education 2 Health 3 Supporting poor and marginalized local communities 4 Jobs 5 Business development 6 Infrastructure 7 Social cohesion 8 Public services 9 Macro issues (fiscal accounts, balance of payments, etc.) 10 Don’t know 11 Other (please specify): ______________________________________________ F13. Please rate how you feel when you think about the impact of returning refugees and IDPs in regards to…. A very negative A somewhat A somewhat A very positive No impact impact negative impact positive impact impact at all 1 Afghanistan’s economy      2 Social cohesion      3 National security      4 Public service delivery      Afghanistan’s poor and 5      marginalized 139 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION G: THE FUTURE ROLE OF THE WORLD BANK GROUP IN AFGHANISTAN G1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Afghanistan? (Choose no more than TWO) 1 Provide more adequate data/knowledge/statistics/figures on Afghanistan’s economy 2 Increase the level of World Bank Group staffing in Afghanistan’s office 3 Work more with private sector 4 Collaborate more effectively with Government clients (e.g., national, state, local) 5 Increase the level of capacity development in the country 6 Work faster 7 Reduce the complexity of obtaining World Bank Group financing 8 Offer more innovative knowledge services 9 Help to bring discipline/effective supervision to implementation of World Bank Group projects 10 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 11 Offer more innovative financial products 12 Ensure greater selectivity in its work 13 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 14 Work more with civil society and beneficiary representatives 15 Leverage the private sector more (i.e., mobilize private sector development) 16 Improve the quality of its experts as related to Afghanistan’s specific challenges 17 Other (please specify): ______________________________________________ G2. When considering the combination of services that the World Bank Group offers in Afghanistan, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Afghanistan? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The current combination is appropriate for Afghanistan 6 Don’t know 140 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION G: THE FUTURE ROLE OF THE WORLD BANK GROUP IN AFGHANISTAN G3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Afghanistan? Afghanistan? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Crisis preparedness   5 Crisis response   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization   Access to basic services (e.g., education, 10   health, water) 11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   14 Food security   15 Social safety nets   Stimulating dialogue to promote peace and 16   stability G4. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? To no degree To a very significant Don't Prefer not at all degree know to answer 1 Social cohesion 1 2 3 4 5 6 7 8 9 10   2 Public financial management 1 2 3 4 5 6 7 8 9 10   3 Reducing gender based violence 1 2 3 4 5 6 7 8 9 10   4 Crisis preparedness 1 2 3 4 5 6 7 8 9 10   5 Crisis response 1 2 3 4 5 6 7 8 9 10   6 Access to justice systems 1 2 3 4 5 6 7 8 9 10   7 Security mechanisms 1 2 3 4 5 6 7 8 9 10   8 Conflict resolution mechanisms 1 2 3 4 5 6 7 8 9 10   Support domestic resource 9 1 2 3 4 5 6 7 8 9 10   mobilization Access to basic services (e.g., 10 1 2 3 4 5 6 7 8 9 10   education, health, water) 11 Capacity of state institutions 1 2 3 4 5 6 7 8 9 10   12 Jobs 1 2 3 4 5 6 7 8 9 10   13 Improving livelihoods 1 2 3 4 5 6 7 8 9 10   14 Food security 1 2 3 4 5 6 7 8 9 10   15 Social safety nets 1 2 3 4 5 6 7 8 9 10   Stimulating dialogue to promote 16 1 2 3 4 5 6 7 8 9 10   peace and stability 141 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION H: COMMUNICATION AND INFORMATION SHARING H1. How frequently do you interact with the World Bank Group now in Afghanistan? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week H2. How much face-to-face access would you like to have with the World Bank Group in Afghanistan (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) 1 I prefer more frequent interactions with the World Bank Group 2 I prefer to have more face to face interactions with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are 3 currently 4 I prefer less frequent interactions with the World Bank Group 5 Prefer not to answer H3. How do you get most of your information about economic and social development issues in Afghanistan? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ H4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other Direct contact with World Bank Group (i.e., face to 1 5 written materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ Are you aware of the World Bank Group's Access to Information Policies under which the World H5 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? H6 Do you have reliable access to the Internet? Yes No H7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, H8 Yes No Twitter, YouTube, and Flickr)? 142 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION H: COMMUNICATION AND INFORMATION SHARING H9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up H10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to H11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s H12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., H13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 143 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION I: BACKGROUND INFORMATION I1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President 11 Financial Sector/Private Bank 2 Office of the Chief Executive 12 NGO/Community Based Organization 3 Office of Minister 13 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 4 Office of Parliamentarian 14 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 5 15 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 6 16 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 7 Local Government Office or Staff 17 Youth Group 8 Bilateral/Multilateral Agency 18 Academia/Research Institute/Think Tank 9 Private Sector Organization 19 Judiciary Branch 10 Private Foundation 20 Other (please specify): ________________________ I2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets I3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No I4. Which of the following agencies of the World Bank Group do you primarily engage with in Afghanistan? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 144 World Bank Group Country Opinion Survey 2018: Afghanistan SECTION I: BACKGROUND INFORMATION I5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question I6; If NO please go to Question I7) 1 Yes 2 No I6. If yes, what was your view of how the two institutions work together in Afghanistan? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know I7. Which of the following describes most of your exposure to the World Bank Group in Afghanistan? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. I8. What’s your gender? 1 Female 2 Male I9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above I10. Which best represents your geographic location? 1 Kabul 2 Outside Kabul Thank you for completing the survey! 145