World Bank Group Country Opinion Survey 2021: Poland CAR COS FY17 Report (Final).docx FY 2021 Poland Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 September 2021 World Bank Group Country Opinion Survey 2021: Poland Acknowledgements The Poland Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Strategic Insights Group, led by Sharon Felzer (Senior Communications Officer, Head of the Strategic Insights Group). Jessica Cameron, Yulia Danilina, Nan Lin, and Aditi Routh oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. We acknowledge the significant contribution from the Poland country team and independent fielding agency Kantar Polska S.A. In particular, Strategic Insights Group is grateful for the support from Filip Kochan (External Affairs Officer), Katarzyna Popielarska (Operations Analyst), and Barbara Skwarczynska (Program Assistant) who coordinated the survey related activities from Warsaw, Poland. 1 World Bank Group Country Opinion Survey 2021: Poland Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. Overall Context ...........................................................................8 V. Overall Attitudes Toward the World Bank Group ......................14 VI. World Bank Group’s Support in Development Areas .................19 VII. World Bank Group’s Work and Engagement on the Ground .....21 VIII. World Bank Group’s Knowledge and Instruments .....................26 IX. The Future Role of the WBG in Poland ......................................30 X. Communication and Outreach ................................................. 33 XI. Appendices ................................................................................36 POLAND 2 World Bank Group Country Opinion Survey 2021: Poland I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Poland perceive the WBG. The survey explored: ▪ Overall Context ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Work and Engagement on the Ground ▪ World Bank Group’s Support in Development Areas ▪ World Bank Group’s Knowledge Work and Activities ▪ The Future Role of the World Bank Group in Poland ▪ Communication and Information Sharing ▪ Background Information II. Methodology From March to April 2021, 446 stakeholders of the WBG in Poland were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations. A total of 83 stakeholders participated in the survey (19% response rate). Respondents completed the questionnaire online. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’17 (response rate was 26%, N=109). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’17 COS report and the non- weighted data presented in appendices A, B, C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 73). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B, C, D, and E present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2021: Poland III. Demographics of the Sample Current Position ▪ Note that for further analyses, some respondent groups were combined.1 1 Employees of ministries/ministerial departments/implementation agencies were combined with PMUs/consultants/ contractors working on WBG supported projects; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from private foundations and from NGOs/community based organizations were combined into a “CSO” category. The small number of the respondents from the office of the President/Prime Minister, office of a parliamentarian, and from state-owned enterprises were included in the “Other” category. There were no respondents from the office of a minister, from the judicial system, bilateral agencies, trade unions, faith-based groups, and from youth groups. 4 World Bank Group Country Opinion Survey 2021: Poland III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2021: Poland III. Demographics of the Sample (continued) Geographic Locations Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2021: Poland III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of familiarity with the WBG compared to respondents in the FY’17 Country Survey (weighted mean in FY’21 = 6.7; weighted mean in FY’17 = 6.3)2. 2The means in the chart were calculated based on un-weighted data. Please refer to Appendix D (page 73) for more details on weighting. 7 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context Headed in the Right Direction3 Perceptions of Economic Opportunity 3 Percentages presented in this chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the most important development priorities in Poland were “public sector governance/reform” (53%), “economic growth” (44%), “social protection” (24%), “education” (19%), and “job creation/employment” (16%). This year, “climate change” and “air pollution” emerged as top development priorities, with significant increases compared to FY17 (10% and 7% respectively in FY17). “Health” also gained in priority, with twice as many respondents selecting it this year compared to FY17 (13%). ▪ Specialization: Respondents who identified their primary specialization of work as “environment, natural resources” or “climate change” (combined - 16% of the sample) were significantly more likely to indicate that “climate change” was the most important development priority in Poland, compared to the rest of the respondents (environment/ climate change specialists = 62%; others = 30%).4 4When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about the development priorities in the country. 9 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the biggest contributors to poverty reduction in Poland were “economic growth” (61%), “job creation/employment” (42%), “equality of opportunity” (41%), “social protection” (31%), and “education” (30%). 10 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context (continued) COVID-19 Pandemic: Where the Government of Poland Should Focus Efforts 11 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context (continued) Trust in Institutions 12 World Bank Group Country Opinion Survey 2021: Poland IV. Overall Context (continued) Attributions for Slow/Failed Reform Efforts 13 World Bank Group Country Opinion Survey 2021: Poland V. Overall Attitudes toward the World Bank Group The World Bank Group’s Overall Effectiveness5 (Indicator Question) Achieving Development Results (Indicator Question) Influence on Poland’s Development Agenda (Indicator Question) 5 Means in the first two charts on this page were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2021: Poland V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Poland WBG Staff Preparedness6 6 Means in this chart were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2021: Poland V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-nine COS indicator questions (mean rating = 6.6) compared to respondents who do not collaborate with the WBG (mean rating = 5.8). 16 World Bank Group Country Opinion Survey 2021: Poland V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the WBG’s greatest values to Poland were “policy advice, studies, analyses” (49%), “capacity development related to World Bank Group supported projects” (45%), and “bringing together different groups of stakeholders” (26%). 17 World Bank Group Country Opinion Survey 2021: Poland V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the WBG’s greatest weakness in its work in Poland was that “its advice strategies do not lend themselves to practical problem solving” (23%). 18 World Bank Group Country Opinion Survey 2021: Poland VI. World Bank Group’s Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison7 7 Means presented in this chart were calculated based on weighted data. See Appendix D for details. 19 World Bank Group Country Opinion Survey 2021: Poland VI. WBG’s Support in Development Areas (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration8 8Note in the Appendix on the sectoral effectiveness (Appendix A, page 37) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 20 World Bank Group Country Opinion Survey 2021: Poland VII. World Bank Group’s Work and Engagement on the Ground The World Bank Group’s Work in Poland: Year Comparison9 The World Bank Group’s Work in Poland: Collaboration 9 Means in this chart were calculated based on weighted data. 21 World Bank Group Country Opinion Survey 2021: Poland VII. WBG’s Work and Engagement on the Ground (continued) Overall Perceptions: Year Comparison10 10 Means in this chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2021: Poland VII. WBG’s Work and Engagement on the Ground (continued) Overall Perceptions: Collaboration 23 World Bank Group Country Opinion Survey 2021: Poland VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Year Comparison11 11 Means in this chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2021: Poland VII. WBG’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Collaboration 25 World Bank Group Country Opinion Survey 2021: Poland VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Meeting Poland’s Knowledge Needs12 (Indicator Question) 12 Means in this chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2021: Poland VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities13 (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 13 Means in the charts on this page were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2021: Poland VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities14 14 Means in this chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2021: Poland VIII. World Bank Group’s Knowledge and Instruments (continued) Usefulness of the COVID-19 “Approach Paper” Meeting Poland’s Needs for Financial Instruments15 (Indicator Question) WBG’s Global Advocacy Role (Indicator Question) 15 Means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2021: Poland IX. The Future Role of the World Bank Group in Poland Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the WBG should “collaborate more effectively with Government clients” (52%) to make itself of greater value in Poland. 30 World Bank Group Country Opinion Survey 2021: Poland IX. The Future Role of the WBG in Poland (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the FY’17 Country Survey indicated that the WBG should collaborate more with “academia/think tanks/research institutes” (48%) and “local government” (42%) to ensure better development results in Poland. 31 World Bank Group Country Opinion Survey 2021: Poland IX. The Future Role of the WBG in Poland (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that the WBG should focus its resources on “public sector governance/reform” (51%), “economic growth” (36%), and “job creation/employment” (23%). Consistent with the perceived development priorities, this year more respondents selected “climate change”, “health”, and “air pollution” among the top areas of the WBG’s focus, with significant increases compared to FY17 (10%, 15%, and 11% respectively in FY17). 32 World Bank Group Country Opinion Survey 2021: Poland X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 53) for selected responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that they got most of their information about economic and social development issues in Poland from the “Internet” (63%) and from “periodicals” (27%). 33 World Bank Group Country Opinion Survey 2021: Poland X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’17 Country Survey indicated that they would prefer to receive information from the WBG through “WBG’s seminars/ workshops/conferences” (50%) and through “e-Newsletters” (41%). WBG Interaction Frequency 34 World Bank Group Country Opinion Survey 2021: Poland X. Communication and Outreach (continued) Frequency of Specific WBG Interactions 35 World Bank Group Country Opinion Survey 2021: Poland XI. Appendices A. Responses to All Questions Across All Respondents ..................... 37 B. Responses to Selected Questions by Stakeholder Groups ............ 53 C. Responses to Selected Questions by Levels of Collaboration with the World Bank Group .......................................................... 65 D. Responses to Selected Questions by Year..................................... 73 E. Indicator Questions as a Function of Exposure to the WBG .......... 78 F. Poland FY 2021 COS Questionnaire .............................................. 79 POLAND 36 World Bank Group Country Opinion Survey 2021: Poland Appendix A: Responses to All Questions across All Respondents (N=83) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. Overall Context Percentage of Respondents 1. In general, would you say that Poland is headed in ... ? (N=81) The right direction 29.6% The wrong direction 50.6% Not sure 19.8% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Poland is … ? (N=82) Increasing 46.3% Decreasing 34.1% Staying about the same 19.5% 37 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) 3. Listed below are a number of development priorities in Poland. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Poland. (Choose no more than THREE) (Responses Combined; N=83) Climate change (e.g., mitigation, adaptation) 34.9% Air pollution 31.3% Education 28.9% Health 28.9% Public sector governance/reform (i.e., government effectiveness, public financial 26.5% management, public expenditure, fiscal system reform) Economic growth 22.9% Energy 20.5% Job creation/employment 14.5% Judiciary reform 13.3% Equality of opportunity (i.e., social inclusion) 10.8% Information and communications technology 10.8% Private sector development 9.6% Social protection (e.g., pensions, targeted social assistance) 9.6% Global/regional integration 3.6% Gender equity (closing the gap between women and men, and boys and girls) 3.6% Urban development 3.6% Waste management 3.6% Global pandemics (e.g., COVID-19) 3.6% National debt 3.6% Transport (e.g., roads, bridges, transportation) 2.4% Anti-corruption 2.4% Trade and exports 1.2% Disaster risk management 1.2% Agriculture and rural development 1.2% Food security 1.2% Poverty reduction 1.2% Cardiovascular diseases and cancer 1.2% Financial markets 0.0% Water and sanitation 0.0% Crime and violence 0.0% 38 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) 4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Poland? (Choose no more than THREE) (Responses Combined; N=82) Education 52.4% Job creation/employment 46.3% Equality of opportunity (i.e., social inclusion) 45.1% Economic growth 28.0% Public sector governance/reform (i.e., government effectiveness, public financial 19.5% management, public expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social assistance) 18.3% Gender equity (closing the gap between women and men, and boys and girls) 13.4% Private sector development 13.4% Health 12.2% Agriculture and rural development 6.1% Information and communications technology 4.9% Energy 4.9% Urban development 4.9% Climate change (e.g., mitigation, adaptation) 4.9% Transport (e.g., roads, bridges, transportation) 3.7% Anti-corruption 3.7% Global/regional integration 3.7% Food security 2.4% Disaster risk management 2.4% Air pollution 2.4% Financial markets 1.2% Cardiovascular diseases and cancer 1.2% Trade and exports 1.2% Waste management 1.2% Judiciary reform 1.2% Water and sanitation 0.0% Crime and violence 0.0% National debt 0.0% 39 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) 5. The COVID-19 pandemic has stressed many aspects of Poland’s growth and development. In which areas would you like to see the Polish government focus most of its efforts related to the impact of COVID-19 over the next six months Percentage of Respondents to a year? (Choose no more than THREE) (Responses Combined; N=81) Healthcare 72.8% Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is 43.2% approved Ensuring sustainable business growth and job creation 39.5% Education 35.8% Providing direct financial support to businesses (business support packages) 30.9% Public service delivery (e.g., strengthening policies, institutions) 24.7% Economic growth 18.5% Poverty and inequality (e.g., strengthening the social safety net, social assistance) 17.3% Ensuring that girls and women have equal access to job opportunities 4.9% Other 2.5% Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to 2.5% citizens Nutrition/food security 1.2% 6. When economic and/or social reform efforts fail or are slow to take place in Poland, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=79) Political pressures and obstacles 50.6% Inadequate level of capacity in the government 43.0% Inadequate level of citizen/civil society participation 24.1% Reforms are not well thought out in light of country challenges 22.8% Inadequate level of government accountability 20.3% Pressure from outside interest groups (e.g., private sector, unions) 19.0% Inadequate level of private sector participation 6.3% Corruption 2.5% Other 2.5% Inadequate level of donor coordination 2.5% 40 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) 7. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national government 71 6 3.48 1.93 2. The World Bank Group* 68 10 6.44 2.38 3. The International Monetary Fund 64 13 6.02 2.22 4. The United Nations (UN) 67 10 5.84 2.42 5. The World Health Organization (WHO) 72 4 5.97 2.47 6. Regional and local development banks (i.e. BGK) 67 9 5.78 1.82 7. Poland’s Central Bank 69 8 4.45 2.16 8. International companies 71 6 5.14 1.94 9. Domestic companies 70 7 5.80 2.03 10. International civil society (e.g., NGOs, CBOs) 68 8 6.91 1.80 11. Domestic civil society (e.g., NGOs, CBOs) 70 5 6.73 1.96 12. Youth organizations 59 16 5.95 2.14 13. Church 72 5 2.93 2.13 14. State-owned media and their web presence (e.g., newspapers, TV stations, 72 5 2.17 1.68 radio) 15. Privately owned media and their web presence 71 5 5.68 2.22 16. Web based media (i.e., blogs, social media, other web-based news and 69 6 5.46 2.08 information sources) B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Poland? Familiarity (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. The World Bank (IBRD) 77 n/a 6.74 2.19 2. The International Finance Corporation (IFC), the World Bank Group’s private 77 n/a 4.05 2.87 sector arm To what extent do you agree/disagree with the following statements about the Level of Agreement World Bank Group’s work in Poland? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. Overall the World Bank Group currently plays a relevant role in development 71 6 5.25 2.33 in Poland* 3. The World Bank Group’s work is aligned with what I cons ider the 68 8 6.50 2.29 development priorities for Poland* 4. Overall, please rate your impression of the effectiveness of these Effectiveness organizations in Poland. (1-Not effective at all, 10-Very effective) N DK Mean SD 1. The World Bank (IBRD)* 69 7 5.58 2.10 2. The International Finance Corporation (IFC), the World Bank Group’s private 33 43 4.85 2.03 sector arm* Achieving Development Results N DK Mean SD 5. To what extent does the World Bank Group’s work help to achieve development results in Poland?* (1-To no degree at all, 10-To a very significant 70 6 5.40 2.46 degree) 41 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) Influencing the Development Agenda N DK Mean SD 6. To what extent does the World Bank Group influence the development 65 11 4.49 2.13 agenda in Poland?* (1-To no degree at all, 10-To a very significant degree) 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Poland? (Select only ONE response) (N=76) To a fully sufficient degree 0.0% To a somewhat sufficient degree 19.7% To a somewhat insufficient degree 28.9% To a very insufficient degree 7.9% Don’t know 43.4% 8. When thinking about the World Bank Group’s role in Poland, which activity Percentage of Respondents do you VALUE the most? (Choose no more than TWO) (Responses Combined; N=76) Capacity development related to World Bank Group supported projects 34.2% Formal policy advice, studies, analyses 26.3% Promoting knowledge sharing 21.1% Data and statistics 19.7% Bringing together different groups of stakeholders 19.7% Technical assistance 17.1% Mobilizing third party financial resources 11.8% Financial resources 7.9% Informal advice that World Bank Group’s staff provides (e.g., memos, short 7.9% evidence notes, informal discussions and emails) Implementation support 7.9% Other 6.6% Global advocacy 5.3% Reimbursable Advisory Services (RAS) 1.3% Donor coordination 0.0% 42 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) 9. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Poland? (Choose no more than TWO) (Responses Combined; N=75) Not willing to honestly criticize policies and reform efforts in the country 24.0% World Bank Group’s processes too slow and complex 20.0% Not adequately sensitive to political/social realities in Poland 18.7% Not enough public disclosure of its work 18.7% Not sufficiently focused on sustainable results 14.7% Inadequate World Bank Group’s staffing in Poland 13.3% Other 9.3% Don’t know 8.0% Inadequate level of real-time advice and guidance 8.0% Not collaborating enough with civil society (e.g., NGOs, CBOs) 8.0% Too influenced by developed countries 6.7% Not aligned with country priorities 5.3% Staff too inaccessible 4.0% Arrogant in its approach 4.0% Not adequately flexible in changing country circumstances 2.7% Inadequate number of innovative knowledge products and services 1.3% Not collaborating enough with private sector 1.3% Not collaborating enough with partners such as bilaterals, multilaterals, trust 1.3% funds, UN Inadequate number of innovative financial products and services 0.0% 43 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in Poland, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Percentage of Respondents Poland? (Choose no more than THREE) (Responses Combined; N=75) Public sector governance/reform (i.e., government effectiveness, public financial 30.7% management, public expenditure, fiscal system reform) Climate change (e.g., mitigation, adaptation) 26.7% Health 25.3% Air pollution 22.7% Education 21.3% Economic growth 17.3% Private sector development 16.0% Energy 12.0% Poverty reduction 12.0% Judiciary reform 10.7% Job creation/employment 9.3% Gender equity (closing the gap between women and men, and boys and girls) 8.0% Equality of opportunity (i.e., social inclusion) 6.7% Social protection (e.g., pensions, targeted social assistance) 6.7% Information and communications technology 5.3% Global/regional integration 5.3% Global pandemics (e.g., COVID-19) 4.0% National debt 4.0% Waste management 4.0% Cardiovascular diseases and cancer 4.0% Financial markets 2.7% Anti-corruption 2.7% Agriculture and rural development 2.7% Urban development 2.7% Food security 1.3% Water and sanitation 1.3% Crime and violence 0.0% Transport (e.g., roads, bridges, transportation) 0.0% Disaster risk management 0.0% Trade and exports 0.0% 44 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) 11. What do you immediately think of when you hear about the IFC? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=73) World Bank 37.0% Don’t know 27.4% Impact Investor 19.2% Private Sector Solutions 19.2% Multi-lateral financial institution 17.8% Investment Bank 15.1% Financial Advisory Solutions 12.3% Development institution 9.6% None of the above 6.8% Innovation and Entrepreneurship 5.5% Thought leader 4.1% Asset Manager 2.7% Other 1.4% Venture Capital 1.4% Public-private partnerships 1.4% C. World Bank Group’s Work and Engagement on the Ground Staff Preparedness N DK Mean SD 1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Poland solve its most complicated 55 18 6.95 2.11 development challenges? (1-To no degree at all, 10-To a very significant degree) Staffing adequacy N DK Mean SD 2. To what extent do you believe the World Bank Group is adequately staffed in 48 24 6.21 2.11 Poland? (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in Degree Poland, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. Responsiveness to needs* 56 14 6.66 2.00 4. Flexibility (in terms of the institution’s products and services)* 55 15 5.73 2.33 5. Flexibility (in terms of changing country circumstances)* 54 15 5.61 2.33 6. Being inclusive* 53 15 5.98 2.11 7. Openness (sharing data and other information)* 58 12 7.03 2.43 8. Collaboration with the Government* 52 17 6.48 2.25 9. The speed in which it gets things accomplished on the ground* 55 14 5.73 2.17 10. Helping to bring discipline/effective supervision to implementation of 37 32 5.84 2.61 investment projects* 11. Collaboration with civil society* 45 24 6.02 2.12 12. Staff accessibility* 52 17 6.21 2.30 13. Collaboration with other donors and development partners* 35 34 6.17 2.35 14. Collaboration with the private sector* 32 35 6.09 2.41 15. Straightforwardness and honesty* 51 18 6.59 2.52 16. Treating clients and stakeholders in Poland with respect* 57 13 7.70 2.26 17. Being a long-term partner* 48 20 7.31 2.43 45 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 18. The World Bank Group disburses funds promptly 36 34 6.97 2.27 19. The World Bank Group effectively monitors and evaluates the projects and 51 19 6.63 2.12 programs it supports 20. The World Bank Group’s approvals and reviews are done in a timely fashion 49 21 6.98 2.11 21. The World Bank Group’s Environmental and Social Framework requirements 41 29 6.95 2.04 are reasonable 22. The World Bank Group’s conditions on its lending are reasonable 33 36 6.88 2.07 23. The World Bank Group takes decisions quickly in Poland* 40 28 6.28 2.54 24. Working with the World Bank Group increases Poland’s institutional capacity 60 9 6.92 2.32 To what extent do you agree/disagree with the following statements about the World Bank Group in Poland? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 25. The World Bank Group’s financial instruments (i.e., investment lending, Trust 36 33 5.92 2.37 Funds, Program-for-Results, etc.) meet the needs of Poland* 26. The World Bank Group meets Poland’s needs for knowledge services (e.g., 56 12 7.07 2.14 research, analysis, data, technical assistance)* Reimbursable Advisory Services N DK Mean SD 27. To what extent do you believe that Poland received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no 31 39 5.39 2.49 degree at all, 10-To a very significant degree) COVID-19 “Approach Paper” N DK Mean SD 28. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more 32 38 6.75 2.38 informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Poland government’s efforts to support citizens throughout this crisis? (1-Not useful at all, 10-Very useful) Global role of advocacy N DK Mean SD 29. How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in areas 65 5 7.98 2.23 including climate, health, gender, and debt?* (1-Not important at all, 10-Very important) 46 World Bank Group Country Opinion Survey 2021: Poland D. World Bank Group’s Support in Development Areas 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Poland? (1-Not effective at all, 10- Very effective) N DK Mean SD 1. Private sector development 26 41 5.88 2.10 2. Tax system reform 25 41 5.28 2.39 3. Regional development 40 27 6.38 2.10 4. Energy transition 33 34 6.18 2.20 5. Water and flood management 25 41 6.56 2.26 6. Air pollution 33 34 6.70 2.26 7. Health 26 41 5.73 2.29 8. Economic growth 32 35 5.97 2.51 9. Disaster risk management 20 47 5.80 2.44 10. Information and communications technology 18 48 5.39 2.57 E. World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=70) Weekly 14.3% Monthly 20.0% A few times a year 50.0% Rarely 12.9% Never 2.9% In Poland, to what extent do you believe that the World Bank Group’ s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 60 8 6.72 2.06 3. Include appropriate level of stakeholder involvement during preparation 49 18 6.22 2.42 4. Lead to practical solutions 60 8 5.85 2.43 5. Are source of relevant information on global good practices 63 4 7.17 2.27 6. Are adequately disseminated 59 9 6.32 2.20 7. Are translated enough into local language 54 13 6.89 2.38 8. Are adaptable to Poland’s specific development challenges and country 56 12 6.57 2.32 circumstances* Overall Evaluations N DK Mean SD 9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 53 17 5.09 2.31 country?* (1-Not significant at all, 10-Very significant) 10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 59 9 7.17 2.05 technical quality) 47 World Bank Group Country Opinion Survey 2021: Poland F. The Future Role of the World Bank Group in Poland 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Poland? (Choose no more than TWO) (Responses Combined; N=67) Collaborate more effectively with Government partners (e.g., national, state, 29.9% local) Increase the level of capacity development in the country 25.4% Offer more real-time advice and guidance 22.4% Provide more adequate data/knowledge/statistics/figures on Poland’s economy 17.9% Improve the quality of its experts as related to Poland’s specific challenges 16.4% Reduce the complexity of obtaining World Bank Group financing 11.9% Engage more effectively with civil society (e.g., NGOs, CBOs) 11.9% Help to bring discipline/effective supervision to implementation of World Bank 10.4% Group projects Engage more directly with beneficiaries 9.0% Engage more effectively with private sector 9.0% Engage more effectively with partners such as bilaterals, multilaterals, trust 6.0% funds, UN Offer more innovative knowledge products and services 6.0% Ensure greater selectivity in its work 4.5% Increase availability of Reimbursable Advisory Services (RAS) 4.5% Work faster 4.5% Other 1.5% Offer more innovative financial products and services 1.5% 2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=70) Academia/think tanks/research institutes 48.6% Local government 48.6% NGOs/Community Based Organizations 27.1% Private sector 22.9% Youth/university groups 14.3% Media 7.1% Parliament 7.1% Foundations 4.3% Beneficiaries 4.3% Don’t know 2.9% Donor community 0.0% Other 0.0% 48 World Bank Group Country Opinion Survey 2021: Poland G. Communication and Information Sharing Percentage of Respondents 1. How frequently do you interact with the World Bank Group now in Poland? (N=70) Never 7.1% Less than once a year 14.3% Once a year to a few times a year 38.6% Less than once a month 10.0% At least once a month 18.6% At least once a week 11.4% 2. How do you get most of your information about economic and social Percentage of Respondents development issues in Poland? (Choose no more than TWO) (Responses Combined; N=68) Local newspapers 48.5% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 45.6% Other 26.5% International newspapers 23.5% Periodicals 17.6% Local television 10.3% Local radio 7.4% International radio 2.9% International television 0.0% 3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=69) e-Newsletters 50.7% World Bank Group’s seminars/workshops/conferences 44.9% World Bank Group’s publications and other written materials 40.6% Webinars or online events hosted by the World Bank Group 34.8% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 31.9% World Bank Group’s website 21.7% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 15.9% Interviews and press conferences for the Poland’s media 10.1% 4. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=64) High speed/WiFi 100% Dial-up 0% 5. What do you use primarily when visiting a World Bank Group website? Percentage of Respondents (Select only ONE response) (N=68) Computer/laptop 86.8% I never visit the WBG websites 8.8% Phone 4.4% Tablet 0% 49 World Bank Group Country Opinion Survey 2021: Poland G. Communication and Information Sharing (continued) 6. Over the past SIX MONTHS, on average how Percentage of Respondents often did you do any of the following related to the Every few Every few Every few World Bank Group (WBG)? N days weeks months Not at all Read, viewed or heard a story about the WBG in 68 8.8% 27.9% 36.8% 26.5% local media (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in 67 6.0% 28.4% 41.8% 23.9% global media (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, 68 16.2% 14.7% 22.1% 47.1% retweeted) Visited a WBG website (e.g., read a blog, used data) 68 10.3% 19.1% 52.9% 17.6% Attended an event/conference hosted by the WBG 67 1.5% 6.0% 47.8% 44.8% Watched a webinar or online event hosted by the 68 1.5% 2.9% 38.2% 57.4% WBG Read some or all of a WBG research paper or 68 7.4% 23.5% 54.4% 14.7% publication Met professionally with WBG staff 68 7.4% 22.1% 35.3% 35.3% Read a WBG e-newsletter 67 1.5% 9.0% 17.9% 71.6% H. Background Information 1. Which of the following best describes your current affiliation? (Select only Percentage of Respondents ONE response) (N=83) Employee of Ministry, Ministerial Department, Implementation Agency 24.1% Academia/Research Institute/Think Tank 19.3% Local Government Office or Staff 9.6% NGO/Community Based Organization 8.4% Independent Government Institution (i.e., regulatory agency, central 6.0% bank/oversight institution) Media (press, radio, TV, web, etc.) 6.0% Other 6.0% Multilateral Agency (UN, regional development bank) 4.8% Private Sector Organization 4.8% Project Management Unit (PMU) overseeing implementation of WBG 2.4% project/Consultant/Contractor working on WBG supported pr State-Owned Enterprise 2.4% Financial Sector/Private Bank 2.4% Office of the President, Prime Minister 1.2% Office of Parliamentarian 1.2% Private Foundation (e.g., Bill & Melinda Gates Foundation, Rockefeller 1.2% Foundation) Office of Minister 0.0% Judicial System (e.g., courts) 0.0% Bilateral Agency (e.g., embassy, diplomatic, military) 0.0% Trade Union 0.0% Faith-Based Group 0.0% Youth Group 0.0% 50 World Bank Group Country Opinion Survey 2021: Poland H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=82) Generalist (specialized in multiple sectors) 23.2% Macroeconomics, fiscal management 17.1% Climate change 8.5% Education 7.3% Environment, natural resources 7.3% Jobs 6.1% Other 6.1% Energy 4.9% Transport 3.7% Finance and markets 3.7% Communications, public affairs 3.7% Health, nutrition 2.4% Social protection 2.4% Governance, anti-corruption 1.2% Digital development and technology (ICT) 1.2% Trade and competitiveness 1.2% Poverty 0.0% Water, sanitation 0.0% Gender 0.0% Agriculture, rural development 0.0% Urban development 0.0% Tourism 0.0% Fragility, conflict, violence, refugees 0.0% Demographics, migration 0.0% 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IBRD, IFC, MIGA, ICSID) in Poland? (N=83) Yes 42.2% No 57.8% 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in Poland? (Select only ONE response) (N=35) The World Bank (IBRD) 100.0% The International Finance Corporation (IFC) 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=34) Yes 20.6% No 79.4% 51 World Bank Group Country Opinion Survey 2021: Poland H. Background Information (continued) 6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Poland? (Choose no more than TWO) (Responses Combined; N=83) Collaborate as part of my professional duties 53.0% Use World Bank Group reports/data 49.4% Observer (i.e., follow in media, discuss in informal conversations, etc.) 21.7% Engage in World Bank Group related/sponsored events/activities 12.0% Use World Bank Group website for information, data, research, etc. 10.8% Percentage of Respondents 7. What’s your gender? (N=82) Female 57.3% Male 42.7% Percentage of Respondents 8. What’s your age? (N=82) 25 and under 0.0 % 26-35 14.6% 36-45 42.7% 46-55 24.4% 56 and above 18.3% Percentage of Respondents 9. Which best represents your geographic location? (N=83) Warsaw 67.5% City with 100 or more inhabitants excerpt Warsaw 32.5% City or town with less than 100 inhabitants 0.0% Village 0.0% 52 World Bank Group Country Opinion Survey 2021: Poland Appendix B: Responses to Selected Questions by Stakeholder Groups  Employee of a Ministry/PMU/Consultant on WBG Project N=22  Local Government Office or Staff N=8  Independent Government Institution N=5  Multilateral Agency N=4  Private Sector/Financial Sector N=6 (Private Sector)  CSO N=8  Academia/Research Institute/Think Tank (Academia) N=16  Media N=5  Other16 N=9 A. Overall Context In general, would you say that Poland is headed in ... ?* Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Percentage of Respondents Consultant Office or Staff Institution Agency Sector CSO Academia Media Other The right direction 23.8% 37.5% 75.0% 50.0% 16.7% 25.0% 25.0% 0.0% 44.4% The wrong direction* 42.9% 62.5% 25.0% 25.0% 66.7% 75.0% 75.0% 40.0% 11.1% Not sure* 33.3% 0.0% 0.0% 25.0% 16.7% 0.0% 0.0% 60.0% 44.4% *Significantly different between stakeholder groups 16 Includes the following categories: Office of the President, Prime Minister (N=1), Office of Parliamentarian (N=1), State-Owned Enterprise (N=2) and Other (N=5). There were no respondents from the office of a minister, from the judicial system, from bilateral agencies, trade unions, faith-based groups, and from youth groups. 53 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) Listed below are a number of development priorities in Poland. Please identify which of the following you consider the most important development priorities in Poland. (Choose no more than THREE) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Job creation/employment 18.2% 12.5% 0.0% 0.0% 16.7% 25.0% 12.5% 20.0% 11.1% Global pandemics (e.g., COVID-19) 4.5% 0.0% 20.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% Gender equity 4.5% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% Poverty reduction* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% Education 40.9% 37.5% 20.0% 0.0% 33.3% 12.5% 25.0% 20.0% 33.3% Public sector governance/reform 31.8% 50.0% 0.0% 0.0% 50.0% 37.5% 18.8% 0.0% 22.2% Global/regional integration 0.0% 12.5% 0.0% 0.0% 16.7% 0.0% 6.3% 0.0% 0.0% Urban development 4.5% 12.5% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% Energy 22.7% 25.0% 40.0% 50.0% 0.0% 25.0% 12.5% 0.0% 22.2% Social protection 9.1% 12.5% 0.0% 25.0% 0.0% 0.0% 25.0% 0.0% 0.0% Air pollution 31.8% 12.5% 20.0% 0.0% 50.0% 62.5% 31.3% 40.0% 22.2% Trade and exports 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% Health 31.8% 25.0% 60.0% 25.0% 0.0% 12.5% 37.5% 0.0% 44.4% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity* 4.5% 0.0% 0.0% 0.0% 33.3% 0.0% 25.0% 40.0% 0.0% Information and communications 13.6% 37.5% 20.0% 0.0% 16.7% 0.0% 6.3% 0.0% 0.0% technology Agriculture and rural development 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Waste management 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 20.0% 0.0% Climate change 31.8% 0.0% 40.0% 75.0% 33.3% 37.5% 31.3% 40.0% 55.6% Anti-corruption 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% Judiciary reform* 0.0% 0.0% 0.0% 75.0% 0.0% 50.0% 18.8% 0.0% 11.1% Transport 4.5% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% Private sector development 9.1% 12.5% 20.0% 0.0% 16.7% 12.5% 0.0% 20.0% 11.1% Cardiovascular diseases and cancer* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% National debt 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 20.0% 0.0% Economic growth 27.3% 12.5% 40.0% 25.0% 16.7% 25.0% 12.5% 40.0% 22.2% *Significantly different between stakeholder groups 54 World Bank Group Country Opinion Survey 2021: Poland A. Overall Context (continued) When economic and/or social reform efforts fail or are slow to take place in Poland, which of the following would you attribute this to? (Choose no more than TWO) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Political pressures and obstacles 57.1% 25.0% 50.0% 75.0% 16.7% 62.5% 60.0% 80.0% 25.0% Pressure from outside interest groups 19.0% 25.0% 0.0% 0.0% 0.0% 25.0% 26.7% 20.0% 25.0% Inadequate level of private sector 0.0% 25.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 25.0% participation Inadequate level of citizen/civil society 19.0% 25.0% 50.0% 0.0% 33.3% 37.5% 13.3% 40.0% 25.0% participation Corruption 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% Reforms are not well thought out in 28.6% 12.5% 0.0% 25.0% 33.3% 25.0% 6.7% 20.0% 50.0% light of country challenges Inadequate level of government 23.8% 0.0% 50.0% 0.0% 16.7% 25.0% 40.0% 0.0% 0.0% accountability Inadequate level of donor coordination 4.8% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% Inadequate level of capacity in the 33.3% 75.0% 25.0% 50.0% 50.0% 25.0% 53.3% 20.0% 50.0% government Other 4.8% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent do you trust the World 18 5.94 6 4.83 3 4.33 4 6.75 4 7.50 7 6.43 14 7.14 5 6.40 7 7.86 Bank Group to do what is right? (1-To no degree at all, 10-To a very significant degree) B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Poland? (1-Not familiar at all, 10-Extremely familiar) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IBRD)* 21 6.19 8 4.75 3 7.33 4 8.75 6 7.83 8 6.25 15 7.07 5 7.60 7 7.57 The International Finance Corporation (IFC), the World Bank Group’s private 21 2.24 8 1.88 3 6.00 4 7.75 6 7.17 8 4.00 15 4.73 5 4.40 7 4.71 sector arm* *Significantly different between stakeholder groups 55 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Poland? (1-Strongly disagree, 10-Strongly agree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall the World Bank Group currently plays a relevant role in development in 18 4.89 7 3.86 3 3.00 4 6.25 6 5.17 7 5.00 15 5.40 5 6.60 6 7.33 Poland The World Bank Group’s work is aligned with what I consider the development 16 5.88 6 5.00 3 6.00 4 7.00 6 6.17 7 6.14 15 7.13 5 7.60 6 7.83 priorities for Poland Overall, please rate your impression of the effectiveness of these organizations in Poland. (1-Not effective at all, 10-Very effective) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank (IBRD) 19 5.53 8 3.88 2 4.00 4 6.75 5 5.80 7 5.86 15 5.60 3 6.33 6 6.83 The International Finance Corporation (IFC), the World Bank Group’s private 5 4.40 3 3.00 2 2.50 2 6.50 4 4.75 3 4.33 9 5.67 2 5.50 3 5.67 sector arm Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group’s work help to achieve 18 5.00 7 3.86 3 4.00 4 6.25 6 5.50 7 5.14 14 5.29 5 7.20 6 7.50 development results in Poland? (1-To no degree at all, 10-To a very significant degree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group influence the development 12 3.67 8 3.13 3 3.33 4 5.00 6 4.17 7 5.29 14 4.79 5 5.60 6 6.00 agenda in Poland? (1-To no degree at all, 10-To a very significant degree) 56 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes Toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Poland, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Poland? (Choose no more than THREE) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Climate change 31.6% 0.0% 0.0% 75.0% 50.0% 37.5% 20.0% 20.0% 14.3% Private sector development 5.3% 25.0% 66.7% 0.0% 16.7% 12.5% 26.7% 0.0% 14.3% Water and sanitation* 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% Air pollution 10.5% 12.5% 0.0% 25.0% 16.7% 37.5% 26.7% 40.0% 42.9% Global pandemics (e.g., COVID-19) 5.3% 0.0% 33.3% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% Health* 21.1% 12.5% 0.0% 25.0% 0.0% 0.0% 53.3% 20.0% 57.1% Financial markets 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 6.7% 0.0% 0.0% Social protection 5.3% 0.0% 0.0% 0.0% 16.7% 0.0% 6.7% 0.0% 28.6% Gender equity 10.5% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 20.0% 0.0% Judiciary reform 5.3% 0.0% 0.0% 0.0% 0.0% 37.5% 13.3% 20.0% 14.3% Education 36.8% 25.0% 33.3% 0.0% 0.0% 12.5% 13.3% 40.0% 14.3% Public sector governance/reform 31.6% 25.0% 0.0% 25.0% 66.7% 50.0% 33.3% 0.0% 14.3% Urban development 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% Food security 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 0.0% 0.0% 33.3% 25.0% 16.7% 12.5% 0.0% 20.0% 28.6% Global/regional integration 15.8% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth 21.1% 0.0% 33.3% 25.0% 33.3% 37.5% 0.0% 20.0% 14.3% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti-corruption 0.0% 0.0% 0.0% 25.0% 16.7% 0.0% 0.0% 0.0% 0.0% Cardiovascular diseases and cancer 5.3% 0.0% 33.3% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% Information and communications 5.3% 12.5% 0.0% 0.0% 16.7% 0.0% 6.7% 0.0% 0.0% technology Transport 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agriculture and rural development 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% Energy 10.5% 12.5% 0.0% 0.0% 16.7% 0.0% 13.3% 20.0% 28.6% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Waste management* 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% National debt 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 14.3% Poverty reduction 15.8% 12.5% 0.0% 50.0% 0.0% 12.5% 0.0% 20.0% 14.3% Equality of opportunity 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 20.0% 20.0% 0.0% *Significantly different between stakeholder groups 57 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground To what extent is the World Bank Group an effective development partner in Poland, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Responsiveness to needs 17 6.59 6 4.83 1 5.00 3 7.67 4 6.75 6 6.50 12 7.33 2 7.00 5 7.20 Flexibility (in terms of the institution’s 16 4.88 6 4.00 2 4.00 3 6.33 4 5.50 5 6.60 12 6.92 2 6.50 5 7.00 products and services) Flexibility (in terms of changing country 16 5.25 6 4.50 2 3.00 3 6.00 5 4.20 4 6.25 11 7.00 2 6.00 5 6.60 circumstances) Being inclusive 15 5.87 7 5.86 3 4.33 2 7.50 5 6.20 6 6.00 8 5.13 2 7.50 5 7.40 Openness (sharing data and other 16 6.81 7 5.00 3 7.00 3 7.00 5 8.60 5 6.00 12 7.75 2 9.00 5 7.60 information) Collaboration with the Government 14 6.29 4 5.00 3 5.67 3 7.00 4 5.50 4 6.50 12 6.75 3 7.67 5 7.80 The speed in which it gets things 14 5.93 7 5.00 3 3.00 2 6.00 4 4.75 6 5.83 12 6.33 2 7.50 5 6.20 accomplished on the ground Helping to bring discipline/effective supervision to implementation of 7 6.57 5 4.60 2 3.00 3 7.67 4 4.00 3 5.00 8 6.13 1 7.00 4 7.75 investment projects Collaboration with civil society 6 7.67 6 5.33 3 5.33 3 5.33 3 4.67 6 5.17 11 6.09 2 8.00 5 6.60 Staff accessibility* 16 6.94 7 5.29 2 2.00 3 6.00 3 5.67 4 3.75 10 7.10 2 8.00 5 6.80 Collaboration with other donors and 7 7.14 4 4.75 3 3.67 3 6.00 1 5.00 2 4.50 10 6.80 1 7.00 4 7.25 development partners Collaboration with the private sector 5 6.20 3 5.67 3 5.33 2 6.00 3 4.67 3 5.33 7 6.14 2 8.50 4 7.25 Straightforwardness and honesty 14 6.93 7 4.71 3 5.33 3 5.67 5 6.00 4 6.50 8 7.13 2 9.00 5 8.40 Treating clients and stakeholders in 16 8.31 7 6.00 3 6.33 3 7.00 4 8.00 6 6.67 11 8.36 2 8.50 5 8.60 Poland with respect Being a long-term partner* 11 7.45 6 4.33 2 6.00 3 6.67 4 7.75 5 6.40 10 8.70 2 9.00 5 8.60 *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statement? (1- Strongly disagree, 10- Strongly agree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group takes decisions 10 7.00 5 6.00 2 1.00 2 5.00 3 6.67 3 3.67 9 6.78 1 7.00 5 8.00 quickly in Poland* *Significantly different between stakeholder groups 58 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Poland? (1- Strongly disagree, 10- Strongly agree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean The World Bank Group’s financial 7 4.29 4 4.25 2 5.50 2 7.50 4 5.00 3 4.33 7 7.14 3 7.67 4 8.50 instruments meet the needs of Poland* The World Bank Group meets Poland’s 14 6.86 5 6.20 2 6.00 2 7.00 5 6.20 7 7.00 12 7.50 4 7.50 5 8.60 needs for knowledge services *Significantly different between stakeholder groups Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies 16 7.81 7 6.29 3 7.00 2 8.50 5 7.60 8 8.25 15 8.87 3 6.33 6 9.33 related to its work in areas including climate, health, gender, and debt? (1- Not important at all, 10- Very important) E. World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Percentage of Respondents Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Weekly 27.8% 0.0% 33.3% 0.0% 0.0% 12.5% 0.0% 25.0% 33.3% Monthly 11.1% 0.0% 33.3% 33.3% 0.0% 12.5% 33.3% 50.0% 33.3% A few times a year 33.3% 62.5% 33.3% 33.3% 80.0% 62.5% 66.7% 25.0% 33.3% Rarely 27.8% 25.0% 0.0% 33.3% 20.0% 0.0% 0.0% 0.0% 0.0% Never 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 59 World Bank Group Country Opinion Survey 2021: Poland E. World Bank Group’s Knowledge Work and Activities (continued) In Poland, to what extent do you believe that the World Bank Group’s knowledge work and activities: Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Are adaptable to Poland’s specific development challenges and country 14 6.14 7 6.14 3 3.67 2 6.50 5 5.00 5 6.80 12 7.58 2 8.00 6 8.17 circumstances (1-To no degree at all, 10-To a very significant degree) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Consultant Office or Staff Institution Agency Sector CSO Academia Media Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, how significant a contribution do you believe the World Bank Group's 10 4.30 5 3.20 3 3.00 2 5.00 4 4.25 7 5.14 14 6.14 3 6.33 5 6.80 knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank 15 7.20 6 5.00 3 5.00 3 7.00 4 6.50 7 7.14 11 8.36 4 8.25 6 8.00 Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2021: Poland F. The Future Role of The World Bank Group in Poland Which of the following SHOULD the World Bank Group do to make itself of greater value in Poland? (Choose no more than TWO) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Offer more innovative knowledge 20.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% products and services Engage more directly with 13.3% 0.0% 0.0% 0.0% 40.0% 0.0% 6.7% 0.0% 16.7% beneficiaries Engage more effectively with partners such as bilaterals, 0.0% 0.0% 0.0% 66.7% 0.0% 0.0% 13.3% 0.0% 0.0% multilaterals, trust funds, UN* Work faster* 0.0% 0.0% 0.0% 0.0% 40.0% 0.0% 0.0% 0.0% 16.7% Reduce the complexity of obtaining 6.7% 12.5% 33.3% 33.3% 20.0% 0.0% 6.7% 0.0% 33.3% World Bank Group financing Provide more adequate data/knowledge/statistics/figures on 26.7% 0.0% 66.7% 0.0% 0.0% 37.5% 13.3% 25.0% 0.0% Poland’s economy Increase availability of Reimbursable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.3% 0.0% 16.7% Advisory Services (RAS) Help to bring discipline/effective supervision to implementation of 6.7% 12.5% 0.0% 0.0% 0.0% 25.0% 6.7% 25.0% 16.7% World Bank Group projects Offer more real-time advice and 13.3% 12.5% 33.3% 0.0% 0.0% 37.5% 33.3% 25.0% 33.3% guidance Offer more innovative financial 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% products and services Ensure greater selectivity in its work* 0.0% 12.5% 66.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Engage more effectively with civil 0.0% 0.0% 0.0% 0.0% 0.0% 37.5% 20.0% 25.0% 16.7% society Increase the level of capacity 26.7% 37.5% 0.0% 33.3% 40.0% 12.5% 26.7% 25.0% 16.7% development in the country Collaborate more effectively with 33.3% 25.0% 0.0% 33.3% 40.0% 12.5% 46.7% 25.0% 16.7% Government partners Improve the quality of its experts as related to Poland’s specific 26.7% 50.0% 0.0% 0.0% 0.0% 25.0% 6.7% 0.0% 0.0% challenges Engage more effectively with private 6.7% 25.0% 0.0% 0.0% 0.0% 0.0% 6.7% 25.0% 16.7% sector Other 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2021: Poland F. The Future Role of The World Bank Group in Poland (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Local government 44.4% 87.5% 0.0% 66.7% 20.0% 37.5% 40.0% 75.0% 66.7% Youth/university groups 11.1% 0.0% 66.7% 33.3% 40.0% 12.5% 6.7% 0.0% 16.7% Private sector 11.1% 50.0% 0.0% 33.3% 20.0% 12.5% 13.3% 25.0% 66.7% Academia/think tanks/research 55.6% 37.5% 100.0% 0.0% 20.0% 50.0% 80.0% 0.0% 16.7% institutes* Donor community 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% NGOs/Community Based 22.2% 12.5% 0.0% 66.7% 20.0% 62.5% 26.7% 25.0% 16.7% Organizations Media 11.1% 0.0% 0.0% 0.0% 20.0% 12.5% 6.7% 0.0% 0.0% Parliament 5.6% 0.0% 0.0% 0.0% 20.0% 12.5% 13.3% 0.0% 0.0% Foundations 0.0% 0.0% 33.3% 0.0% 0.0% 0.0% 6.7% 25.0% 0.0% Beneficiaries 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 6.7% 0.0% 16.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Poland?* Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Percentage of Respondents Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Never 0.0% 25.0% 0.0% 0.0% 20.0% 12.5% 6.7% 0.0% 0.0% Less than once a year 5.6% 37.5% 0.0% 33.3% 0.0% 25.0% 13.3% 0.0% 16.7% Once a year to a few times a year 44.4% 37.5% 33.3% 0.0% 60.0% 37.5% 53.3% 0.0% 16.7% Less than once a month 0.0% 0.0% 0.0% 33.3% 0.0% 25.0% 20.0% 25.0% 0.0% At least once a month* 27.8% 0.0% 66.7% 33.3% 0.0% 0.0% 6.7% 50.0% 33.3% At least once a week 22.2% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 25.0% 33.3% *Significantly different between stakeholder groups 62 World Bank Group Country Opinion Survey 2021: Poland G. Communication and Information Sharing (continued) How do you get most of your information about economic and social development issues in Poland? (Choose no more than TWO) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Local radio 5.6% 16.7% 0.0% 0.0% 20.0% 12.5% 0.0% 0.0% 16.7% International radio 0.0% 0.0% 0.0% 33.3% 0.0% 0.0% 6.7% 0.0% 0.0% Local newspapers* 66.7% 50.0% 100.0% 33.3% 20.0% 25.0% 26.7% 100.0% 50.0% International newspapers* 38.9% 0.0% 0.0% 100.0% 60.0% 12.5% 0.0% 25.0% 16.7% Local television 16.7% 16.7% 0.0% 0.0% 0.0% 0.0% 13.3% 0.0% 16.7% International television 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Periodicals* 11.1% 0.0% 0.0% 0.0% 0.0% 37.5% 46.7% 0.0% 0.0% Social media 27.8% 83.3% 33.3% 33.3% 60.0% 37.5% 60.0% 25.0% 50.0% Other 16.7% 16.7% 66.7% 0.0% 20.0% 62.5% 20.0% 25.0% 33.3% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than THREE) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other World Bank Group’s publications and 27.8% 57.1% 33.3% 33.3% 40.0% 50.0% 33.3% 75.0% 50.0% other written materials e-Newsletters 55.6% 28.6% 33.3% 33.3% 80.0% 75.0% 40.0% 50.0% 50.0% World Bank Group’s 38.9% 57.1% 0.0% 0.0% 60.0% 25.0% 73.3% 0.0% 66.7% seminars/workshops/conferences* Social media 11.1% 0.0% 0.0% 0.0% 20.0% 25.0% 13.3% 50.0% 33.3% Direct contact with World Bank 22.2% 14.3% 33.3% 33.3% 20.0% 12.5% 40.0% 75.0% 66.7% Group World Bank Group’s website 22.2% 14.3% 66.7% 33.3% 40.0% 12.5% 20.0% 0.0% 16.7% Webinars or online events hosted by 44.4% 42.9% 0.0% 33.3% 20.0% 37.5% 46.7% 0.0% 16.7% the World Bank Group Interviews and press conferences for 11.1% 14.3% 0.0% 0.0% 20.0% 12.5% 13.3% 0.0% 0.0% the Poland’s media *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2021: Poland H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in Poland?* Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Percentage of Respondents Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Yes 59.1% 0.0% 80.0% 50.0% 16.7% 50.0% 25.0% 40.0% 55.6% No 40.9% 100.0% 20.0% 50.0% 83.3% 50.0% 75.0% 60.0% 44.4% *Significantly different between stakeholder groups If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Poland?* (Select only ONE response) Employee of a Local Independent Ministry/PMU/ Government Government Multilateral Private Percentage of Respondents Consultant Office or Staff Institution Agency Sector CSO Academia Media Other The World Bank (IBRD) 100.0% 0.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% The International Finance 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Corporation (IFC) *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Poland? (Choose no more than TWO) Employee of a Local Independent Percentage of Respondents Ministry/PMU/ Government Government Multilateral Private (Responses combined) Consultant Office or Staff Institution Agency Sector CSO Academia Media Other Observer 4.5% 37.5% 20.0% 25.0% 50.0% 12.5% 31.3% 20.0% 22.2% Use World Bank Group reports/data 36.4% 25.0% 40.0% 75.0% 66.7% 62.5% 62.5% 60.0% 44.4% Engage in World Bank Group 13.6% 12.5% 0.0% 0.0% 16.7% 25.0% 12.5% 0.0% 11.1% related/sponsored events/activities Collaborate as part of my 86.4% 50.0% 20.0% 50.0% 33.3% 37.5% 37.5% 20.0% 66.7% professional duties* Use World Bank Group website for 9.1% 0.0% 40.0% 25.0% 0.0% 25.0% 6.3% 20.0% 0.0% information, data, research, etc. *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2021: Poland Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY21 Poland COS questionnaire: All 10-point scale questions and questions B7, B9, B10, and F1. Collaborating with the WBG, FY21 N=35 Not collaborating with the WBG, FY21 N=48 A. Overall Context To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The national government 30 3.47 1.50 41 3.49 2.20 The World Bank Group 32 6.81 2.51 36 6.11 2.25 The International Monetary Fund 27 6.33 2.32 37 5.78 2.15 The United Nations (UN) 29 6.17 2.55 38 5.58 2.32 The World Health Organization (WHO) 31 5.87 2.60 41 6.05 2.40 Regional and local development banks (i.e. BGK) 30 5.83 1.80 37 5.73 1.85 Poland’s Central Bank 30 4.53 1.83 39 4.38 2.40 International companies 32 5.06 2.12 39 5.21 1.81 Domestic companies 32 5.53 2.08 38 6.03 1.99 International civil society (e.g., NGOs, CBOs) 29 6.97 1.80 39 6.87 1.82 Domestic civil society (e.g., NGOs, CBOs) 31 7.10 1.89 39 6.44 1.98 Youth organizations 32 6.69 2.62 43 7.28 2.96 Church 32 2.72 1.76 40 3.10 2.39 State-owned media and their web presence (e.g., newspapers, 32 1.94 1.19 40 2.35 1.98 TV stations, radio) Privately owned media and their web presence 31 5.87 2.47 40 5.53 2.03 Web based media (i.e., blogs, social media, other web-based 30 5.63 2.34 39 5.33 1.87 news and information sources) B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Poland? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IBRD)* 33 7.52 1.64 44 6.16 2.38 The International Finance Corporation (IFC), the World Bank 33 4.18 2.81 44 3.95 2.93 Group’s private sector arm *Significantly different between collaborators and non-collaborators 65 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Poland? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 32 5.97 2.68 39 4.67 1.84 development in Poland* The World Bank Group’s work is aligned with what I consider 31 7.19 2.37 37 5.92 2.07 the development priorities for Poland* *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Poland. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank (IBRD) 32 6.09 2.25 37 5.14 1.87 The International Finance Corporation (IFC), the World Bank 12 5.25 2.63 21 4.62 1.63 Group’s private sector arm Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 32 5.91 2.81 38 4.97 2.06 achieve development results in Poland? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group influence the 28 4.96 2.44 37 4.14 1.81 development agenda in Poland? (1-To no degree at all, 10-To a very significant degree) To what extent do you believe that the World Bank Group’s work and support help the poorest in Poland? (Select only ONE response) Collaborating with the Not collaborating Percentage of Respondents WBG with the WBG To a fully sufficient degree 0.0% 0.0% To a somewhat sufficient degree 30.3% 11.6% To a somewhat insufficient degree 18.2% 37.2% To a very insufficient degree 12.1% 4.7% Don't know 39.4% 46.5% 66 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes Toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Poland? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Not collaborating enough with partners such as bilaterals, 0.0% 2.3% multilaterals, trust funds, UN Staff too inaccessible 3.1% 4.7% Not collaborating enough with private sector 0.0% 2.3% Not collaborating enough with civil society (e.g., NGOs, 12.5% 4.7% CBOs) Not aligned with country priorities 3.1% 7.0% Not adequately sensitive to political/social realities in 15.6% 20.9% Poland Too influenced by developed countries 3.1% 9.3% Not willing to honestly criticize policies and reform efforts 15.6% 30.2% in the country Inadequate number of innovative financial products and 0.0% 0.0% services Not adequately flexible in changing country circumstances 3.1% 2.3% Not sufficiently focused on sustainable results 12.5% 16.3% Inadequate number of innovative knowledge products and 3.1% 0.0% services Not enough public disclosure of its work 18.8% 18.6% Arrogant in its approach 0.0% 7.0% Inadequate World Bank Group’s staffing in Poland 21.9% 7.0% Inadequate level of real-time advice and guidance 12.5% 4.7% World Bank Group’s processes too slow and complex 21.9% 18.6% Other 15.6% 4.7% Don’t know 3.1% 11.6% 67 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Poland, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Poland? (Choose no more than THREE) Percentage of Respondents Collaborating with the Not collaborating with (Responses combined) WBG the WBG Climate change (e.g., mitigation, adaptation) 37.5% 18.6% Private sector development 9.4% 20.9% Water and sanitation 3.1% 0.0% Air pollution 28.1% 18.6% Global pandemics (e.g., COVID-19)* 9.4% 0.0% Health 18.8% 30.2% Financial markets 0.0% 4.7% Social protection 6.3% 7.0% Gender equity 9.4% 7.0% Judiciary reform* 18.8% 4.7% Education 18.8% 23.3% Public sector governance/reform 21.9% 37.2% Urban development 3.1% 2.3% Food security 0.0% 2.3% Job creation/employment 9.4% 9.3% Global/regional integration 6.3% 4.7% Trade and exports 0.0% 0.0% Economic growth 12.5% 20.9% Disaster risk management 0.0% 0.0% Anti-corruption 3.1% 2.3% Cardiovascular diseases and cancer 3.1% 4.7% Information and communications technology 3.1% 7.0% Transport (e.g., roads, bridges, transportation) 0.0% 0.0% Agriculture and rural development 0.0% 4.7% Energy 15.6% 9.3% Crime and violence 0.0% 0.0% Waste management 0.0% 7.0% National debt 0.0% 7.0% Poverty reduction 12.5% 11.6% Equality of opportunity (i.e., social inclusion) 9.4% 4.7% *Significantly different between collaborators and non-collaborators C. World Bank Group’s Work and Engagement on the Ground Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Poland solve its most complicated 28 7.11 2.15 27 6.78 2.10 development challenges? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 26 6.00 2.26 22 6.45 1.95 adequately staffed in Poland? (1-To no degree at all, 10-To a very significant degree) 68 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Poland, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 28 7.00 2.05 28 6.32 1.93 Flexibility (in terms of the institution’s products and services) 29 6.21 2.54 26 5.19 1.98 Flexibility (in terms of changing country circumstances) 27 6.00 2.35 27 5.22 2.28 Being inclusive 26 6.27 2.15 27 5.70 2.07 Openness (sharing data and other information) 29 7.00 2.39 29 7.07 2.51 Collaboration with the Government 28 6.75 2.05 24 6.17 2.46 The speed in which it gets things accomplished on the ground 27 5.89 2.06 28 5.57 2.30 Helping to bring discipline/effective supervision to 17 6.41 2.45 20 5.35 2.70 implementation of investment projects Collaboration with civil society 21 6.33 2.20 24 5.75 2.05 Staff accessibility 25 6.40 2.25 27 6.04 2.36 Collaboration with other donors and development partners 17 6.41 2.43 18 5.94 2.31 Collaboration with the private sector 14 6.21 2.49 18 6.00 2.43 Straightforwardness and honesty* 23 7.48 2.45 28 5.86 2.38 Treating clients and stakeholders in Poland with respect 28 8.18 1.81 29 7.24 2.57 Being a long-term partner* 25 8.00 1.98 23 6.57 2.68 *Significantly different between collaborators and non-collaborators To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 22 7.27 2.31 14 6.50 2.21 The World Bank Group effectively monitors and evaluates the 24 7.25 1.85 27 6.07 2.22 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 24 7.46 1.72 25 6.52 2.37 timely fashion The World Bank Group’s Environmental and Social Framework 21 7.52 1.54 20 6.35 2.35 requirements are reasonable The World Bank Group’s conditions on its lending are 19 6.68 2.40 14 7.14 1.56 reasonable The World Bank Group takes decisions quickly in Poland 20 6.45 2.42 20 6.10 2.71 Working with the World Bank Group increases Poland’s 30 7.47 2.16 30 6.37 2.39 institutional capacity *Significantly different between collaborators and non-collaborators To what extent do you agree/disagree with the following statements about the World Bank Group in Poland? Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 21 6.48 2.34 15 5.13 2.26 of Poland The World Bank Group meets Poland’s needs for knowledge 29 7.28 2.25 27 6.85 2.03 services (1- Strongly disagree, 10- Strongly agree) 69 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that Poland received value for money from the World Bank Group’s Reimbursable Advisory 15 5.93 2.28 16 4.88 2.63 Services (RAS)? Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and 16 7.56 2.03 16 5.94 2.49 guidance (e.g., informal discussions, memos, informal working papers) to the Poland government’s efforts to support citizens throughout this crisis?* (1- Not useful at all, 10- Very useful) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies 29 8.07 1.96 36 7.92 2.44 related to its work in areas including climate, health, gender, and debt? (1- Not important at all, 10- Very important) D. World Bank Group’s Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Poland? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Private sector development 11 6.45 1.69 15 5.47 2.33 Tax system reform 13 5.85 2.44 12 4.67 2.27 Regional development 18 7.00 1.81 22 5.86 2.21 Energy transition* 18 6.89 1.84 15 5.33 2.35 Water and flood management 14 7.07 2.20 11 5.91 2.26 Air pollution* 20 7.40 1.79 13 5.62 2.53 Health 12 6.08 2.68 14 5.43 1.95 Economic growth 14 6.14 2.41 18 5.83 2.64 Disaster risk management* 8 7.13 2.03 12 4.92 2.35 Information and communications technology 7 5.86 2.97 11 5.09 2.39 *Significantly different between collaborators and non-collaborators 70 World Bank Group Country Opinion Survey 2021: Poland E. World Bank Group’s Knowledge Work and Activities In Poland, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 27 7.15 2.25 33 6.36 1.85 Include appropriate level of stakeholder involvement during 26 6.81 2.38 23 5.57 2.33 preparation Lead to practical solutions* 28 6.79 2.42 32 5.03 2.16 Are source of relevant information on global good practices 29 7.69 2.21 34 6.74 2.26 Are adequately disseminated* 26 6.96 2.20 33 5.82 2.10 Are translated enough into local language 25 7.12 2.13 29 6.69 2.61 Are adaptable to Poland’s specific development challenges and 28 6.96 2.27 28 6.18 2.34 country circumstances *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 21 6.19 2.20 32 4.38 2.12 development results in your country?* (1- Not significant at all, 10- Very significant) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how would you rate the technical quality of the World 30 7.90 1.71 29 6.41 2.13 Bank Group's knowledge work and activities?* (1- Very low technical quality, 10- Very high technical quality) *Significantly different between collaborators and non-collaborators 71 World Bank Group Country Opinion Survey 2021: Poland F. The future role of the World Bank Group in Poland Which of the following SHOULD the World Bank Group do to make itself of greater value in Poland? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Offer more innovative knowledge products and services 3.4% 7.9% Engage more directly with beneficiaries 13.8% 5.3% Engage more effectively with partners such as bilaterals, multilaterals, trust 6.9% 5.3% funds, UN Work faster 3.4% 5.3% Reduce the complexity of obtaining World Bank Group financing 10.3% 13.2% Provide more adequate data/knowledge/statistics/figures on Poland’s 6.9% 26.3% economy* Increase availability of Reimbursable Advisory Services (RAS)* 10.3% 0.0% Help to bring discipline/effective supervision to implementation of World Bank 13.8% 7.9% Group projects Offer more real-time advice and guidance 24.1% 21.1% Offer more innovative financial products and services 3.4% 0.0% Ensure greater selectivity in its work 6.9% 2.6% Engage more effectively with civil society (e.g., NGOs, CBOs) 13.8% 10.5% Increase the level of capacity development in the country 27.6% 23.7% Collaborate more effectively with Government partners (e.g., national, state, 24.1% 34.2% local) Improve the quality of its experts as related to Poland’s specific challenges 13.8% 18.4% Engage more effectively with private sector 6.9% 10.5% Other 3.4% 0.0% *Significantly different between collaborators and non-collaborators 72 World Bank Group Country Opinion Survey 2021: Poland Appendix D: Responses to Selected Questions by Year17 All data presented in this appendix are weighted. As a result, means of the FY 2021 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2017 respondents and the total number of respondents indicated may differ from those reported in the FY 2017 COS report. FY 2017 Number of comparable respondents = 106 FY 2021 Number of comparable respondents = 76 By weighting, the FY 2017 and FY 2021 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2017 FY 2021 Government Institutions 39.5% 39.5% Local Government 11.0% 11.0% Bilateral/Multilateral Agency 6.0% 6.0% Civil Society 8.5% 8.5% Private Sector 8.5% 8.5% Academia/Research Institute/Think Tank 21.0% 21.0% Media 5.5% 5.5% A. Overall Context In general, would you say that Poland is headed in ... ? Percentage of Respondents FY 2017 FY 2021 The right direction 41.7% 29.7% The wrong direction 47.6% 54.1% Not sure 10.7% 16.2% B. Overall Attitudes toward the World Bank Group FY 2017 FY 2021 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 102 6.32 2.18 72 6.69 2.12 Poland?i (1-Not familiar at all, 10-Extremely familiar) i In FY 2021, this question was asked separately about the World Bank and the IFC (B1_1 and B1_2). For this calculation, variable B1_1 that refers to the World Bank was compared to question B1 from FY 2017 – “How familiar are you with the work of the World Bank Group in Poland”. 17Only those questions that were asked both in FY 2017 and FY 2021 country opinion surveys, with similar response scales/options, are presented in this appendix. 73 World Bank Group Country Opinion Survey 2021: Poland B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Poland? (1-Strongly disagree, 10-Strongly agree) FY 2017 FY 2021 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 76 5.46 2.31 67 5.04 2.25 development in Poland The World Bank Group’s work is aligned with what I consider the 78 6.41 1.95 64 6.36 2.29 development priorities for Poland FY 2017 FY 2021 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 92 6.19 2.06 65 5.47 2.09 effectiveness in Poland.*i (1-Not effective at all, 10-Very effective) *Significantly different between FY2017 and FY2021 i In FY 2021, this question was asked separately about the World Bank and the IFC (B4_1 and B4_2). For this calculation, variable B4_1 that refers to the World Bank was compared to question B2 from FY 2017 – “Overall, please rate your impression of the World Bank Group’s effectiveness in Poland”. FY 2017 FY 2021 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 67 6.16 1.94 66 5.19 2.39 development results in Poland?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2017 and FY2021 C. World Bank Group’s Work and Engagement on the Ground FY 2017 FY 2021 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Poland solve its most complicated development 88 7.59 1.88 51 6.87 2.18 challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2017 and FY2021 74 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Poland, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2017 FY 2021 N Mean SD N Mean SD Responsiveness to needs 63 7.04 2.09 52 6.63 2.02 Flexibility (in terms of the institution’s products and services) 63 6.34 2.06 51 5.61 2.34 Flexibility (in terms of changing country circumstances) 67 6.01 2.08 51 5.53 2.31 Being inclusive 68 6.52 2.06 49 5.85 2.10 Openness (sharing data and other information)* 75 7.79 1.80 55 6.98 2.42 Collaboration with the Government* 64 7.41 2.06 48 6.33 2.28 The speed in which it gets things accomplished on the ground 64 6.34 1.95 51 5.66 2.24 Helping to bring discipline/effective supervision to implementation 40 6.30 2.39 35 5.66 2.65 of investment projects Collaboration with civil society 44 5.72 2.44 41 5.97 2.14 Staff accessibility* 68 7.57 1.98 49 6.21 2.35 Collaboration with other donors and development partners* 50 7.34 2.19 31 6.04 2.31 Collaboration with the private sector 42 5.50 2.40 28 5.90 2.43 Straightforwardness and honesty 70 7.16 2.30 48 6.39 2.55 Treating clients and stakeholders in Poland with respect* 69 8.37 1.79 53 7.65 2.33 Being a long-term partner* 61 8.12 1.85 44 7.19 2.50 * Significantly different between FY2017 and FY2021 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2017 FY 2021 N Mean SD N Mean SD The World Bank Group disburses funds promptly 34 7.00 2.04 32 6.84 2.32 The World Bank Group effectively monitors and evaluates the 48 7.42 2.04 47 6.55 2.18 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 47 7.22 2.13 45 6.87 2.16 timely fashion The World Bank Group’s Environmental and Social Framework 16 7.09 2.29 37 6.79 2.05 requirements are reasonablei The World Bank Group’s conditions on its lending are reasonable 25 7.62 2.25 29 6.58 1.99 The World Bank Group takes decisions quickly in Poland 41 6.05 2.09 36 6.11 2.53 Working with the World Bank Group increases Poland’s 74 8.03 1.74 56 6.83 2.36 institutional capacity* * Significantly different between FY2017 and FY2021 i In FY 2017, the category was “The World Bank Group’s ‘Safeguard Policy’ requirements are reasonable”. 75 World Bank Group Country Opinion Survey 2021: Poland C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Poland? (1-Strongly disagree, 10-Strongly agree) FY 2017 FY 2021 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 55 6.57 2.02 32 5.58 2.28 Poland* The World Bank Group meets Poland’s needs for knowledge 78 7.41 1.72 51 6.92 2.16 services * Significantly different between FY2017 and FY2021 FY 2017 FY 2021 N Mean SD N Mean SD To what extent do you believe that Poland received value for money from the World Bank Group’s Reimbursable Advisory 41 6.25 2.45 29 5.29 2.53 Services (RAS)? (1-To no degree at all, 10-To a very significant degree) D. World Bank Group’s Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Poland? (1-Not effective at all, 10-Very effective) FY 2017 FY 2021 N Mean SD N Mean SD Private sector development 22 5.65 2.46 23 5.62 2.15 Tax system reform i 24 5.13 2.38 i Regional development 36 6.10 2.07 Energy transitionii 17 5.46 2.14 30 5.97 2.20 i Water and flood management 23 6.17 2.14 iii Air pollution 17 6.14 2.35 31 6.48 2.27 Health 14 4.86 2.51 24 5.47 2.19 i Economic growth 30 5.75 2.50 Disaster risk management 12 5.91 3.04 18 5.49 2.34 Information and communications technology 14 4.68 2.82 18 5.36 2.57 i Only FY21 questionnaire had this response option ii In FY17, this option was “Energy” iii In FY17, this option was “Pollution” 76 World Bank Group Country Opinion Survey 2021: Poland E. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2017 FY 2021 Weekly 6.6% 12.1% Monthly 23.1% 21.2% A few times a year 41.8% 50.0% Rarely 25.3% 13.6% Never 3.3% 3.0% In Poland, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2017 FY 2021 N Mean SD N Mean SD Are timely 75 7.06 1.86 56 6.55 2.05 Include appropriate level of stakeholder involvement during 51 6.40 2.28 45 6.07 2.39 preparation Lead to practical solutions 69 6.27 2.41 56 5.63 2.37 Are source of relevant information on global good practices* 73 7.94 1.78 59 7.03 2.27 Are adequately disseminated 72 6.24 2.41 55 6.19 2.20 Are translated enough into local language* 69 7.61 2.22 50 6.71 2.40 Are adaptable to Poland’s specific development challenges and 67 6.92 2.34 52 6.39 2.33 country circumstances *Significantly different between FY2017 and FY2021 FY 2017 FY 2021 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 64 5.80 2.07 49 4.88 2.24 results in your country?* Overall, how would you rate the technical quality of the World Bank 67 7.48 1.83 55 7.00 2.05 Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2017 and FY2021 77 World Bank Group Country Opinion Survey 2021: Poland Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally collaborate/work with the World Bank Indicator Question Group in your country? Not collaborating with Collaborating with the the WBG WBG To what extent do you trust the World Bank Group to do what is right? 6.11 6.81 Overall the World Bank Group currently plays a relevant role in 4.67 5.97 development in Poland The World Bank Group’s work is aligned with what I consider the 5.92 7.19 development priorities for Poland Overall, please rate your impression of the World Bank’s effectiveness in 5.14 6.09 Poland. Overall, please rate your impression of the IFC’s effectiveness in Poland. 4.62 5.25 To what extent does the World Bank Group’s work help to achieve 4.97 5.91 development results in Poland? To what extent does the World Bank Group influence the development 4.14 4.96 agenda in Poland? Responsiveness to needs 6.32 7.00 Flexibility (in terms of the institution’s products and services) 5.19 6.21 Flexibility (in terms of changing country circumstances) 5.22 6.00 Being inclusive 5.70 6.27 Openness (sharing data and other information) 7.07 7.00 Collaboration with the Government 6.17 6.75 The speed in which it gets things accomplished on the ground 5.57 5.89 Helping to bring discipline/effective supervision to implementation of 5.35 6.41 investment projects Collaboration with civil society 5.75 6.33 Staff accessibility 6.04 6.40 Collaboration with other donors and development partners 5.94 6.41 Collaboration with the private sector 6.00 6.21 Straightforwardness and honesty 5.86 7.48 Treating clients and stakeholders in Poland with respect 7.24 8.18 Being a long-term partner 6.57 8.00 The World Bank Group takes decisions quickly in Poland 6.10 6.45 The World Bank Group’s financial instruments meet the needs of Poland 5.13 6.48 The World Bank Group meets Poland’s needs for knowledge services 6.85 7.28 How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in areas 7.92 8.07 including climate, health, gender, and debt? In Poland, to what extent do you believe that the World Bank Group’s knowledge work and activities are adaptable to Poland’s specific 6.18 6.96 development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in 4.38 6.19 your country? Overall, how would you rate the technical quality of the World Bank 6.41 7.90 Group's knowledge work and activities? Yellow highlight indicates significant difference between Yes and No means. 78 World Bank Group Country Opinion Survey 2021: Poland Appendix F: Poland FY21 COS Questionnaire World Bank Group Country Survey FY 2021 – Poland The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Poland or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Poland, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Poland. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBR D, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 79 World Bank Group Country Opinion Survey 2021: Poland SECTION A: OVERALL CONTEXT A1. In general, would you say that Poland is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Do you think that economic opportunity for citizens in Poland is … ? 1 Increasing 2 Decreasing 3 Staying about the same A3. Listed below are a number of development priorities in Poland. Please identify which of the following you consider the most important development priorities in Poland. (Choose no more than THREE) 1 Job creation/employment 16 Equality of opportunity (i.e., social inclusion) 2 Global pandemics (e.g., COVID-19) 17 Information and communications technology Gender equity (closing the gap between women 3 18 Agriculture and rural development and men, and boys and girls) 4 Poverty reduction 19 Food security 5 Education 20 Crime and violence Public sector governance/reform (i.e., government 6 effectiveness, public financial management, public 21 Waste management expenditure, fiscal system reform) 7 Global/regional integration 22 Climate change (e.g., mitigation, adaptation) 8 Urban development 23 Anti-corruption 9 Energy 24 Judiciary reform Social protection (e.g., pensions, targeted social 10 15 Transport (e.g., roads, bridges, transportation) assistance) 11 Air pollution 26 Disaster risk management 12 Trade and exports 27 Private sector development 13 Health 28 Cardiovascular diseases and cancer 14 Financial markets 29 National debt 15 Water and sanitation 30 Economic growth 80 World Bank Group Country Opinion Survey 2021: Poland SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Poland? (Choose no more than THREE) 1 Anti-corruption 15 Waste management 2 Economic growth 16 Water and sanitation 3 Equality of opportunity (i.e., social inclusion) 17 Job creation/employment 4 Cardiovascular diseases and cancer 18 Health 5 Climate change (e.g., mitigation, adaptation) 19 Global/regional integration Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social 6 20 effectiveness, public financial management, public assistance) expenditure, fiscal system reform) Gender equity (closing the gap between women 7 Agriculture and rural development 21 and men, and boys and girls) 8 National debt 22 Private sector development 9 Crime and violence 23 Education 10 Air pollution 24 Disaster risk management 11 Transport (e.g., roads, bridges, transportation) 25 Food security 12 Energy 26 Urban development 13 Information and communications technology 27 Financial markets 14 Judiciary reform 28 Trade and exports A5. The COVID-19 pandemic has stressed many aspects of Poland’s growth and development. In which areas would you like to see the Polish government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than THREE) 1 Public service delivery (e.g., strengthening policies, institutions) 2 Healthcare 3 Ensuring that girls and women have equal access to job opportunities 4 Economic growth 5 Poverty and inequality (e.g., strengthening the social safety net, social assistance) 6 Nutrition/food security 7 Fair and equal distribution of a COVID-19 vaccine if, and when, a safe one is approved 8 Ensuring sustainable business growth and job creation 9 Education 10 Providing direct financial support to businesses (business support packages) 11 Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 12 Other (please specify): ________________________________________ 81 World Bank Group Country Opinion Survey 2021: Poland SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Poland, which of the following would you attribute this to? (Choose no more than TWO) 1 Political pressures and obstacles 2 Pressure from outside interest groups (e.g., private sector, unions) 3 Inadequate level of private sector participation 4 Inadequate level of citizen/civil society participation 5 Corruption 6 Reforms are not well thought out in light of country challenges 7 Inadequate level of government accountability 8 Inadequate level of donor coordination 9 Inadequate level of capacity in the government 10 Other (please specify): ________________________________________ A7. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national government 1 2 3 4 5 6 7 8 9 10  2 The World Bank Group 1 2 3 4 5 6 7 8 9 10  3 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10  4 The United Nations (UN) 1 2 3 4 5 6 7 8 9 10  5 The World Health Organization (WHO) 1 2 3 4 5 6 7 8 9 10  6 Regional and local development banks (i.e. BGK) 1 2 3 4 5 6 7 8 9 10  7 Poland’s Central Bank 1 2 3 4 5 6 7 8 9 10  8 International companies 1 2 3 4 5 6 7 8 9 10  9 Domestic companies 1 2 3 4 5 6 7 8 9 10  10 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  11 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  12 Youth organizations 1 2 3 4 5 6 7 8 9 10  13 Church 1 2 3 4 5 6 7 8 9 10  State-owned media and their web presence (e.g., 14 1 2 3 4 5 6 7 8 9 10  newspapers, TV stations, radio) 15 Privately owned media and their web presence 1 2 3 4 5 6 7 8 9 10  Web based media (i.e., blogs, social media, other web- 16 1 2 3 4 5 6 7 8 9 10  based news and information sources) 82 World Bank Group Country Opinion Survey 2021: Poland SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Poland? Not familiar Extremely at all familiar 1 The World Bank (IBRD) 1 2 3 4 5 6 7 8 9 10 The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10 Bank Group’s private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Poland? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B2 1 2 3 4 5 6 7 8 9 10  relevant role in development in Poland The World Bank Group’s work is aligned with what I B3 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Poland B4. Overall, please rate your impression of the effectiveness of these organizations in Poland. Not effective Very Don't at all effective know 1 The World Bank (IBRD) 1 2 3 4 5 6 7 8 9 10  The International Finance Corporation (IFC), the World 2 1 2 3 4 5 6 7 8 9 10  Bank Group’s private sector arm B5. To what extent does the World Bank Group’s work help to achieve development results in Poland? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B6. To what extent does the World Bank Group influence the development agenda in Poland? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Poland? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 83 World Bank Group Country Opinion Survey 2021: Poland SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Poland, which activity do you VALUE the most? (Choose no more than TWO) 1 Promoting knowledge sharing 2 Capacity development related to World Bank Group supported projects 3 Technical assistance 4 Formal policy advice, studies, analyses 5 Donor coordination 6 Global advocacy 7 Bringing together different groups of stakeholders 8 Data and statistics Informal advice that World Bank Group’s staff provides (e.g., memos, short evidence notes, informal 9 discussions and emails) 10 Implementation support 11 Mobilizing third party financial resources 12 Reimbursable Advisory Services (RAS) 13 Financial resources 14 Other (please specify): ________________________ B9. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Poland? (Choose no more than TWO) 1 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 2 Staff too inaccessible 3 Not collaborating enough with private sector 4 Not collaborating enough with civil society (e.g., NGOs, CBOs) 5 Not aligned with country priorities 6 Not adequately sensitive to political/social realities in Poland 7 Too influenced by developed countries 8 Not willing to honestly criticize policies and reform efforts in the country 9 Inadequate number of innovative financial products and services 10 Not adequately flexible in changing country circumstances 11 Not sufficiently focused on sustainable results 12 Inadequate number of innovative knowledge products and services 13 Not enough public disclosure of its work 14 Arrogant in its approach 15 Inadequate World Bank Group’s staffing in Poland 16 Inadequate level of real-time advice and guidance 17 World Bank Group’s processes too slow and complex 18 Other (please specify): __________________________________________________ 19 Don’t know 84 World Bank Group Country Opinion Survey 2021: Poland SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. When thinking about how the World Bank Group can have the most impact on development results in Poland, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Poland? (Choose no more than THREE) 1 Climate change (e.g., mitigation, adaptation) 16 Global/regional integration 2 Private sector development 17 Trade and exports 3 Water and sanitation 18 Economic growth 4 Air pollution 19 Disaster risk management 5 Global pandemics (e.g., COVID-19) 20 Anti-corruption 6 Health 21 Cardiovascular diseases and cancer 7 Financial markets 22 Information and communications technology Social protection (e.g., pensions, targeted social 8 23 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 9 24 Agriculture and rural development and men, and boys and girls) 10 Judiciary reform 25 Energy 11 Education 26 Crime and violence Public sector governance/reform (i.e., government 12 effectiveness, public financial management, public 27 Waste management expenditure, fiscal system reform) 13 Urban development 28 National debt 14 Food security 29 Poverty reduction 15 Job creation/employment 30 Equality of opportunity (i.e., social inclusion) B11. What do you immediately think of when you hear about the IFC? (Choose no more than THREE) 1 Financial Advisory Solutions 9 Impact Investor 2 Asset Manager 10 Innovation and Entrepreneurship 3 Development institution 11 Public-private partnerships 4 Multi-lateral financial institution 12 Venture Capital 5 Private Sector Solutions 13 None of the above 6 World Bank 14 Don’t know 7 Investment Bank 15 Other (please specify): ____________________ 8 Thought leader 85 World Bank Group Country Opinion Survey 2021: Poland SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills mix and knowledge) to help Poland solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C2. To what extent do you believe the World Bank Group is adequately staffed in Poland? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent is the World Bank Group an effective development partner in Poland, in terms of each of the following? To no degree To a very significant Don't at all degree know C3 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and C4 1 2 3 4 5 6 7 8 9 10  services) C5 Flexibility (in terms of changing country circumstances) 1 2 3 4 5 6 7 8 9 10  C6 Being inclusive 1 2 3 4 5 6 7 8 9 10  C7 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  C8 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on the C9 1 2 3 4 5 6 7 8 9 10  ground Helping to bring discipline/effective supervision to C10 1 2 3 4 5 6 7 8 9 10  implementation of investment projects C11 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  C12 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development C13 1 2 3 4 5 6 7 8 9 10  partners C14 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  C15 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Poland with C16 1 2 3 4 5 6 7 8 9 10  respect C17 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  86 World Bank Group Country Opinion Survey 2021: Poland SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know C18 The World Bank Group disburses funds promptly 1 2 3 4 5 6 7 8 9 10  The World Bank Group effectively monitors and C19 1 2 3 4 5 6 7 8 9 10  evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are C20 1 2 3 4 5 6 7 8 9 10  done in a timely fashion The World Bank Group’s Environmental and Social C21 1 2 3 4 5 6 7 8 9 10  Framework requirements are reasonable The World Bank Group’s conditions on its lending are C22 1 2 3 4 5 6 7 8 9 10  reasonable C23 The World Bank Group takes decisions quickly in Poland 1 2 3 4 5 6 7 8 9 10  Working with the World Bank Group increases Poland’s C24 1 2 3 4 5 6 7 8 9 10  institutional capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Poland? Strongly Strongly Don't disagree agree know The World Bank Group’s instruments (i.e., investment C25 lending, Trust Funds, Program-for-Results, etc.) meet 1 2 3 4 5 6 7 8 9 10  the needs of Poland The World Bank Group meets Poland’s needs for C26 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) C27. To what extent do you believe that Poland received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C28. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Poland government’s efforts to support citizens throughout this crisis? 1 2 3 4 5 6 7 8 9 10  Not useful at all Very useful Don't know C29. How important is it for the World Bank Group to focus resources on its global advocacy role, to help promote policies related to its work in areas including climate, health, gender, and debt? 1 2 3 4 5 6 7 8 9 10  Not important Very important Don't know at all 87 World Bank Group Country Opinion Survey 2021: Poland SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Poland? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Private sector development 1 2 3 4 5 6 7 8 9 10  2 Tax system reform 1 2 3 4 5 6 7 8 9 10  3 Regional development 1 2 3 4 5 6 7 8 9 10  4 Energy transition 1 2 3 4 5 6 7 8 9 10  5 Water and flood management 1 2 3 4 5 6 7 8 9 10  6 Air pollution 1 2 3 4 5 6 7 8 9 10  7 Health 1 2 3 4 5 6 7 8 9 10  8 Economic growth 1 2 3 4 5 6 7 8 9 10  9 Disaster risk management 1 2 3 4 5 6 7 8 9 10  10 Information and communications technology 1 2 3 4 5 6 7 8 9 10  88 World Bank Group Country Opinion Survey 2021: Poland SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES ( i.e., analysis, studies, research, data, reports, conferences) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Poland, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know E2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder involvement E3 1 2 3 4 5 6 7 8 9 10  during preparation E4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are source of relevant information on global good E5 1 2 3 4 5 6 7 8 9 10  practices E6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  E7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Poland’s specific development E8 1 2 3 4 5 6 7 8 9 10  challenges and country circumstances E9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know E10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 89 World Bank Group Country Opinion Survey 2021: Poland SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN POLAND F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Poland? (Choose no more than TWO) 1 Offer more innovative knowledge products and services 2 Engage more directly with beneficiaries 3 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 4 Work faster 5 Reduce the complexity of obtaining World Bank Group financing 6 Provide more adequate data/knowledge/statistics/figures on Poland’s economy 7 Increase availability of Reimbursable Advisory Services (RAS) 8 Help to bring discipline/effective supervision to implementation of World Bank Group projects 9 Offer more real-time advice and guidance 10 Offer more innovative financial products and services 11 Ensure greater selectivity in its work 12 Engage more effectively with civil society (e.g., NGOs, CBOs) 13 Increase the level of capacity development in the country 14 Collaborate more effectively with Government partners (e.g., national, state, local) 15 Improve the quality of its experts as related to Poland’s specific challenges 16 Engage more effectively with private sector 17 Other (please specify): ______________________________________________ F2. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Local government 7 Media 2 Youth/university groups 8 Parliament 3 Private sector 9 Foundations 4 Academia/think tanks/research institutes 10 Beneficiaries 5 Donor community 11 Other (please specify): _____________________ 6 NGOs/Community Based Organizations 12 Don’t know 90 World Bank Group Country Opinion Survey 2021: Poland SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Poland? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in Poland? (Choose no more than TWO) 1 Local radio 6 International television 2 International radio 7 Periodicals 3 Local newspapers Social media (e.g., blogs, Facebook, Twitter, 8 4 International newspapers YouTube, Flickr) 5 Local television 9 Other (please specify): ____________________ G3. How would you prefer to receive information from the World Bank Group? (Choose no more than THREE) World Bank Group’s publications and other Direct contact with World Bank Group (i.e., face to 1 5 written materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Webinars or online events hosted by the World Bank 3 7 seminars/workshops/conferences Group Social media (e.g., blogs, Facebook, Twitter, Interviews and press conferences for the Poland’s 4 8 YouTube, Flickr) media G4. Which Internet connection do you use primarily when visiting a World Bank Group website? (Select only ONE response) 1 High speed/WiFi 2 Dial-up G5. What do you use primarily when visiting a World Bank Group website? (Select only ONE response) 1 Phone 2 Tablet 3 Computer/laptop 4 I never visit the WBG websites 91 World Bank Group Country Opinion Survey 2021: Poland SECTION G: COMMUNICATION AND INFORMATION SHARING G6. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few Every few Every few Not days weeks months at all Read, viewed or heard a story about the WBG in local media 1     (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 2     (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or 3     tweet, liked, commented, shared, retweeted) 4 Visited a WBG website (e.g., read a blog, used data)     5 Attended an event/conference hosted by the WBG     6 Watched a webinar or online event hosted by the WBG     7 Read some or all of a WBG research paper or publication     8 Met professionally with WBG staff     9 Read a WBG e-newsletter     92 World Bank Group Country Opinion Survey 2021: Poland SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only ONE response) 1 Office of the President, Prime Minister 12 Private Sector Organization 2 Office of Minister 13 Financial Sector/Private Bank Private Foundation (e.g., Bill & Melinda Gates 3 Office of Parliamentarian 14 Foundation, Rockefeller Foundation) Employee of Ministry, Ministerial Department, 4 15 NGO/Community Based Organization Implementation Agency Project Management Unit (PMU) overseeing implementation of WBG project/ 5 16 Trade Union Consultant/Contractor working on WBG supported project/program 6 Local Government Office or Staff 17 Faith-Based Group Independent Government Institution (i.e., regulatory 7 18 Youth Group agency, central bank/oversight institution) 8 Judicial System (e.g., courts) 19 Academia/Research Institute/Think Tank 9 State-Owned Enterprise 20 Media (press, radio, TV, web, etc.) 10 Bilateral Agency (e.g., embassy, diplomatic, military) Other (please specify): 21 11 Multilateral Agency (UN, regional development bank) _____________________ H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Poverty 13 Agriculture, rural development 2 Macroeconomics, fiscal management 14 Urban development 3 Governance, anti-corruption 15 Transport 4 Education 16 Digital development and technology (ICT) 5 Health, nutrition 17 Tourism 6 Social protection 18 Fragility, conflict, violence, refugees 7 Jobs 19 Demographics, migration 8 Energy 20 Trade and competitiveness 9 Environment, natural resources 21 Finance and markets 10 Climate change 22 Communications, public affairs 11 Water, sanitation 23 Generalist (specialized in multiple sectors) 12 Gender 24 Other (please specify): ____________________ H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in Poland? 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Poland? (Select only ONE response) 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC) 93 World Bank Group Country Opinion Survey 2021: Poland SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in Poland? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What’s your gender? 1 Female 2 Male H8. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 Warsaw 2 City with 100 or more inhabitants excerpt Warsaw 3 City or town with less than 100 inhabitants 4 Village Thank you for completing the survey! 94